Management BUS 211-212

Week 1 - Quiz

Quiz

Every Friday there will be a quiz to see how much you have learned and remembered from the past week.

If you do not score over 70%, then you have a lot of work to do!

•No books or notes or mobiles are allowed.•There are 20 questions.•You must take the quiz without help from your friends.

Question 1

1 What is management?

a Bureaucracy

b Someone who coordinates and oversees the work of other people so that organisational goals can be accomplished.

c Telling other people what to do and making sure they do it by forcing them into organisational functions.

d Something not useful for any worker

Question 2

2 What are the four functions of a manager? Write down each one.

a

b

c

d

Question 3

3 What are the 3 skills a manager needs

a Human, animal, mineral

b Conceptual, technical, administrative

c Human, geographical, racial

d Technical, human, conceptual

Question 4

4 Which 4 factors shape a manager’s role?

a Innovation, functions, change, decisions

b Noodles, rice, bread and meat

c Customers, innovation, stability, change

d Change, innovation, customers, controlling

Question 5

5 Name 2 of the classical approaches to management

a

b

Question 6

6 What are the 4 types of goals?

a Financial, unlimited, virtual, real

b Financial, strategic, stated, real

c Work hard, play hard, sleep hard, eat well.

d Strategic, financial, high, low

Question 7

7 Write down 4 types of plans.

a

b

c

d

Question 8

8 What are the 4 key elements of Management by Objectives?

a

b

c

d

Question 9

9 What does SMART stand for?

a S=

b M=

c A=

d R=

e T=

Question 10

10 Which type of managers do the most Strategic Planning?

a Top level

b Middle level

c First level

d Non-managers

Question 11

11 What is a Business Model?

a How the company will plan

b How the company will make money

c How the manager will make money

d A lot of made up rubbish!

Question 12

12 What is Step 6 of the Strategic Management Process?

a External analysis

b Formulate strategies

c Implement strategies

d Evaluate strategies

Question 13

13 What is a Mission Statement?

a A statement of the purpose of the organisation

b A plan for the organisation

c A list of organisational goals

d The competitive advantage of the organisation

Question 14

14 What does SWOT stand for?

a S=

b W=

c O=

d T=

Question 15

15 Name 3 competitive strategies

a

b

c

Question 16

16 What is a First Mover?

a The first person to dance

b An organisation which takes the lead on a new product or service

c A manager that makes the first decision

d An organisation that was created before other organisations

Question 17

17 How many steps are there in the Decision Making Process?

a 3

b 4

c 6

d 8

Question 18

18 Name the 3 decision making situations

a

b

c

Question 19

19 Which of these are decision making styles?

a Linear, non-linear

b Circular, non-circular

c Quick, slow

d Happy, sad

Question 20

20 What is a Self-Serving Bias?

a Taking the blame for failure and not for success

b Helping yourself to everything

c Taking credit for success and blaming others for failure

d Creating meaning out of unrelated events

Answers 1-10Q Answers

1 b. Someone who coordinates and oversees the work of other people so that organisational goals can be accomplished.

2 Planning, organising, leading, controlling

3 d. Technical, human, conceptual

4 c. Customers, innovation, stability, change

5 Scientific, general administrative

6 b. Financial, strategic, stated, real

7 Strategic, operational, long term, short term, directional, specific, single-use, standing

8 Goal specificity, participative decision making, an explicit performance/evaluation period, feedback

9 Specific, measurable, attainable, relevant, timebound

10 a. Top level managers

Answers 11-20Q Answers

11 b. How the company will make money.

12 d. Evaluate strategies

13 a. A statement of the purpose of an organisation

14 Strengths, weaknesses, opportunities, threats

15 c. Cost leadership, differentiation, focus

16 b. An organisation which takes the lead on a new product or service

17 d. 8

18 Certainty, risk, uncertainty

19 a. Linear, non-linear

20 c. Taking credit for success and blaming others for failure