MANAGEMENT 218

WHO IS UNILEVER?

INTERVIEWRegional Distribution

ManagerMr. Ihab Chatila

Customer Development Excellence for Levant and

Iraq

Mr. Khalid Al-Hadidi

PURPOSE Assessment of organizational culture of Unilever.Recommendations of organizational culture improvements.

ANALYSIS

OC AT UNILEVER

Standards of

Leadership

Customer and

Consumer Focus

Leadership

Bias-For-Action

Accountability and

Responsibility

Growth Mindset

ORGANIZATIONAL CULTURE PROFILE DIMENSIONS

1. Innovation2. Stability3. Respect for people 4. Outcome orientation

5. Attention to detail6. Team orientation7. Aggressiveness

UNILEVER PROGRAMS1. The quest Competition

2. Management trainee program

3. Internship program

4. Other recruitment program

UNILEVER’S RITUALS Birthday CelebrationAnnual IftarFamily day

OC AT UNILEVER How do they handle beginners mistake?

SURVEY ANALYSIS

UNILEVER EMPLOYEES SURVEY

LEBANESE EMPLOYEES SURVEY

STUDENT’S SURVEY

MEASURING AND UNDERSTANDING THE CULTURE.

ESTABLISH DIRECTIONS

MOVE TO A MORE SPACIOUS OFFICE

CELEBRATE ACCOMPLISHING ANY LONG-TERM GOALS

ENCOURAGEMENT OF GROUP WORK