managed_web_proxy_service

2
The Accumuli Security Managed Proxy Service is delivered using state of the art Bluecoat proxy technology. The Bluecoat technology can protect your company from the targeted threats and application attacks that are prevalent today, and help you ensure data governance and security policies are enforced. The Bluecoat technology can be deployed as traditional web proxy, to protect internal users from web based attacks and enforce web browsing policies. In this mode the proxy will protect your user, provide caching technology and enforce policy. When used in reverse proxy mode, Bluecoat appliances can be deployed to protect your web based applications from external attack, providing deep inspection of traffic and granular access control rules. Once the proxy has been integrated into the Accumuli managed service platform, Accumuli Security Analysts will take responsibility for: An effective proxy service is vital for ensuring security and compliance. Ensuring your users and online services are protected from malicious attacks, and that internal policies are enforced. Managed Web Proxy Service © 2014 Accumuli Security 1 Comprehensive Defence And Control All configuration changes to the proxy devices on request. Monitoring the availability and capacity of your proxy on a 24/7 basis, reporting any significant issues identified. Managing support tickets with the vendor when problems are identified Working with your internal support teams and the supplier to organise hardware replacement and apply latest configuration settings when RMA is required. Completing pro-active patching and upgrading when required The Accumuli Secure portal, you will be able view availability and capacity information via a customer dashboard. Using the Accumuli Secure portal users can also request configuration changes and view the status of existing requests. Solution Benefits The Benefits of the Accumuli Managed Web Proxy Service include: By using state of the art proxy technology from Bluecoat, our service ensures your web policies are enforced, and users and systems are protected. The Accumuli managed service gives you access to market leading technology and our product expertise, to help you ensure it is effectively deployed. Expert Accumuli Security Analysts Managed Services

Upload: paul-allen

Post on 10-Aug-2015

21 views

Category:

Documents


1 download

TRANSCRIPT

Page 1: Managed_Web_Proxy_Service

The Accumuli Security Managed Proxy Service is delivered using state of the art Bluecoat proxy technology. The Bluecoat technology can protect your company from the targeted threats and application attacks that are prevalent today, and help you ensure data governance and security policies are enforced.

The Bluecoat technology can be deployed as traditional web proxy, to protect internal users from web based attacks and enforce web browsing policies. In this mode the proxy will protect your user, provide caching technology and enforce policy.

When used in reverse proxy mode, Bluecoat appliances can be deployed to protect your web based applications from external attack, providing deep inspection of traffic and granular access control rules.

Once the proxy has been integrated into the Accumuli managed service platform, Accumuli Security Analysts will take responsibility for:

An effective proxy service is vital for ensuring security and compliance. Ensuring your users and online services are protected from malicious attacks, and that internal policies are enforced.

Managed Web Proxy Service

© 2014 Accumuli Security 1

Comprehensive Defence And Control

• All configuration changes to the proxy devices on request.

• Monitoring the availability and capacity of your proxy on a 24/7 basis, reporting any significant issues identified.

• Managing support tickets with the vendor when problems are identified

• Working with your internal support teams and the supplier to organise hardware replacement and apply latest configuration settings when RMA is required.

• Completing pro-active patching and upgrading when required

The Accumuli Secure portal, you will be able view availability and capacity information via a customer dashboard. Using the Accumuli Secure portal users can also request configuration changes and view the status of existing requests.

Solution Benefits

The Benefits of the Accumuli Managed Web Proxy Service include:

By using state of the art proxy technology from Bluecoat, our service ensures your web policies are enforced, and users and systems are protected. The Accumuli managed service gives you access to market leading technology and our product expertise, to help you ensure it is effectively deployed.

Expert Accumuli Security Analysts

Managed Services

Page 2: Managed_Web_Proxy_Service

service requests both current and historical.

Solution Features

The Accumuli Managed Web Proxy Service features include:

Market Leading TechnologyWe will deploy market leading Bluecoat technology, used by 86% of Fortune 500 companies to protect their systems. Bluecoat appliances include the following key features (dependant on model and licensing):

• Strong user authentication• Web filtering, including ability to

filter, strip or replace content based on granular policies

• Deep inspection of content• Inspection and validation of SSL traffic• Content caching and traffic

optimisation• Bandwidth management• Streaming media splitting and caching• Method level controls per protocol• Antivirus and Data Loss Prevention

integration• Webpulse collaborative cloud

defence integration• Bluecoat reporter component,

allowing customers to view built in reports relating to proxy actions.

Expert AdministrationExpert Accumuli Security analysts will take responsibility for maintaining your Web Proxy appliances, including:

• Testing and deploying updates• Applying configuration and policy

changes • General maintenance• Backup & Recovery

24x7x365 Health MonitoringWe will continuously monitor the appliance to ensure correct and optimal performance. Monitoring features include the following:

• Device capacity• Device availability

are responsible for applying changes to configuration and policies on your proxy. We retain the specialist vendor specific skills, which are made available when you need them. All requests are governed by strict SLAs so you can be sure the changes your business needs are made in a timely manner.

The Accumuli Security Analysts will be responsible for the backup the configuration of your devices before every change. If for some reason a change has to be reverted or hardware is replaced, then we have the last known good configuration which can be applied quickly. This means the downtime caused by any unplanned outages is kept to a minimum.

We will proactively apply patches and updates to your devices as required. We monitor vendor announcements for security issues and upgrade devices in-line with vendor recommendations. This will ensure your devices are maintained in line with industry best practice.

In the event of hardware failure, we will organise for the vendor to deliver a replacement device, in line with your vendor support agreement. We will use the latest versions of our configuration backup to restore functionality quickly once the hardware is replaced by an on site engineers. Our service provides a centralised support contact for all proxy management tasks, giving your staff a single support interface for all proxy related issues.

Our UK based 24/7 x 365 Secure Operations Centre (SOC) will monitor your devices for availability and capacity alerts, which will be escalated in line with the agreed incident handling process. Our proactive monitoring ensures we can alert you when availability or capacity issues occur.

Accumuli Security provides the customer Secure portal, which is a secure means of accessing all the information relating to the service. This includes reporting, dashboards and

© 2014 Accumuli Security

For more information on this or our other security solutions please contact us at:

Accumuli Security

Tuscany House, White Hart Lane, Basingstoke, Hampshire, RG21 4AF, United Kingdom

Tel: +44 (0)1256 303 700 Fax: +44 (0)1256 303 701 Email: [email protected] Web: www.accumuli.com

2

Managed Web Proxy Service

• Device performance

Accumuli Secure PortalAs an Accumuli Security customer you will have secure access to the portal enabling you to review health, and availability information on your Managed Proxy service at any time 24x7 via a dedicated dashboard. Using this system you can request changes from Accumuli engineers, and view the status of existing tickets. The Accumuli portal provides a wealth of service information that is easy to understand and use.

About Accumuli Security

Accumuli is a leading, rapidly growing, UK based independent specialist in IT Security. Accumuli specialises in value added solutions and services to help organisations secure their business against the ever increasing threat landscape. Accumuli’s solutions and services secure IT infrastructure, remove complexity of security management, provide real time security intelligence and reduce total cost of implementation and on-going management.

Accumuli achieves this through a combination of Technology, Professional and Managed Services, underpinned by its highly experienced, highly skilled employees. Accumuli’s global customer base consists of companies of all sizes across an expanding range of industry sectors, including financial services, utilities, telecommunications, manufacturing and government.

Accumuli is a public company quoted on the AIM market of the London Stock Exchange with offices in Basingstoke, Cambridge and Leeds. For more information visit www.accumuli.com