manage your web and social reputation (english and italian)

11
YOUR COMPASS FOR THE WEB REPUTATION Immediately measure your clients’ satisfaction and improve your web reputation!

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Are you worried about web reputation? Try Qualitando for your hotel or company and you will not be disappointend. Your web reputation will be under control.

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Page 1: Manage your web and social reputation (English and Italian)

YOUR COMPASS FORTHE WEB REPUTATION

Immediately measure your clients’ satisfaction and improve your web reputation!

Page 2: Manage your web and social reputation (English and Italian)

Check what your clients REALLY think of your service thanks to completely personalized questionnaire, easy to fulfil.

1

Improve your web reputation

Your happy clients can easily write a review on TripAdvisor, HolidayCheck and Google Hotel Finder

2

!3

!

G e t i m m e d i a t e f e e d b a c k f r o m unsatisfied clients, promptly solve the problem and avoid negative reviews.

Page 3: Manage your web and social reputation (English and Italian)

HOW IT WORKS

Create a personalized questionnaire in really short time1

Page 4: Manage your web and social reputation (English and Italian)

HOW IT WORKS

How to send the questionnaire to your clients:2

1) Import your clients mailing list

2) Send the questionnaire to all your clients or a specific list3) Send the questionnaire d i r e c t l y f r o m y o u r h o t e l management system as soon as you guest check out

You can also print a copy of your questionnaire.

Page 5: Manage your web and social reputation (English and Italian)

HOW IT WORKS

Check your data in real time and you are always up-to-date on your clients’ opinion3

Are they satisfied?

Are your services improved?

What I must improve?

Soddisfazione

Questionari compilati

September August

Satisfaction 98% 96%

Rooms 95% 95%

Restaurant 97% 98%

Staff 96% 92%

0%

25%

50%

75%

100%

Giugno Luglio Agosto Settembre

Page 6: Manage your web and social reputation (English and Italian)

HOW IT WORKS

Qualitando is social!4

“Excellent service! One of my best holiday!”

We push all the satisfied clients to share their positive opinions in the most important social networks

Page 7: Manage your web and social reputation (English and Italian)

HOW IT WORKS

Prevent negative reviews5

You get immediate feedback from unsatisfied clients and you can promptly solve the problem and avoid negative reviews.

48/100Notify

customer relationship

clientsatisfaction

Page 8: Manage your web and social reputation (English and Italian)

Improve your services and quality thanks to concrete data and statistics

3

Get immediate answers after the first mailing1

The quality of your services is constantly monitored2

link it to your CRM!

Page 9: Manage your web and social reputation (English and Italian)

They chose to work with Qualitando

and there are300 more

Klima Hotel Milano

Formazioneper il turismo

Hotel Residence Baiaverde

Page 10: Manage your web and social reputation (English and Italian)

INTERESTED?

TRY IT FREE OF CHARGE!

Go to qualitando.com

If you like it, let us know and write to [email protected]

Go to Qualitando.com and register for a free 30 days trial

(english version under construction)

We offer annual service package starting from € 200

Page 11: Manage your web and social reputation (English and Italian)

YOUR COMPASS FORTHE WEB REPUTATION

Immediately measure your clients’ satisfaction and improve your web reputation!