Advanced Profiling Increases Knowledge Worker Productivity

Extending Enterprise Search into SharePoint

Malcolm HysonCTO, Discover Technologies

MicroLink and Microsoft

• Over 30 Microsoft competencies• Over 200 SharePoint engagements • A Microsoft Partner of the Year 2008,

2007, 2006• Microsoft SharePoint Certified Master

on staff• Internally hosted 10 Subject Matter

Expert groups dedicated to the MSFT platform

Our Microsoft solution teams log over 612,000 hours

each year developing,

supporting and receiving training in Microsoft products.

Leveraging Enterprise Search

• As the amount of on-line content grows search technologies are becoming the most cost effective way to locate relevant content

• With targeted information, search can be used to shape the users experience

• Enterprise search can be leveraged as a normalization tier for disparate content sources

Integrating Search

• Already integrated with MOSS 2007– Bolted on to the

SharePoint stack• Tight out of the box

integration with SharePoint 2010

• Search is now becoming a 1st class citizen in the solution architects world

Collaboration

Portal

Business Intelligence

Business Processes

Content Management Search

SharePoint

• Search is now being leveraged as a content delivery mechanism in a variety of methods

• Navigational elements can be dynamically adjusted leveraging well placed searches

• Conceptual searching delivers the ability to find like items without forcing manual tagging

Proactive Searching

How to determine the benefits

• Finding things faster is too broad a statement

• Define what you want to accomplish– Targeted sales– Reduced traditional searches– Increased collaboration

• Define how to measure your effectiveness– Increased sales– Higher site utilization– Reduced corporate redundancy

Where to start

• Analyze your content– Ensure its relevancy– Many good platforms suffer

from irrelevant content• Know your environment

– Keep security in mind– Build your roles early

• Plan to keep your content fresh– Start with a plan to continually

ingest new content

Keys to success

• Go to where your users live– Embed search with their

current environments– Get a variety of user samples

• Tag what you can– Dynamic filters based on search

help quickly trim down large result sets

– Tag values can be derived from the content itself

• Adjust your content to fit users– Use your tags and user

feedback to adjust relevancy– Highlight new content when

possible

Contact MeMalcolm Hyson, CTO, Discover Technologies• mhyson@discovertechnologies.com• www.discovertechnologies.com• LinkedIn• Eat, Drink and Code Blog