making the internet work for you sales marketing operations service hr administration purchasing...
TRANSCRIPT
![Page 1: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/1.jpg)
Making the Internet Work for You
Sales
Marketing
Operations
Service
HR Administration
Purchasing
Your Business
Communications
![Page 2: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/2.jpg)
Benefits to Business
Important customers at your finger tips
Fewer trips save Time
Fewer trips save Money
Accelerate decisions
Involve parties from remote locations
Improving Your Communications
![Page 3: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/3.jpg)
Improving Your Communications
To-Do List and Calendar
Fax over eMail
![Page 4: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/4.jpg)
Improving Your Communications
Instant Messaging
Web Conferencing
![Page 5: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/5.jpg)
Benefits to Business
Hold Meetings� Give presentations online � Share documents LIVE� Edit documents� Demo application sharing� Troubleshoot: from a remote user’s �computer
Communications Tools: Conferencing
![Page 6: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/6.jpg)
Exercise
webEx
Communications Tools: Conferencing
![Page 7: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/7.jpg)
Making the Internet Work for You
Sales
Marketing
Operations
Service
HR Administration
Purchasing
Your Business
Communications
![Page 8: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/8.jpg)
Growing Your Business
Marketing Tools
• Sales
• Leads
• On-Line Presence
Expanding Your Use of the Internet
![Page 9: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/9.jpg)
Marketing Tools: Sales Force
![Page 10: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/10.jpg)
Marketing Tools: Prospect Lists
![Page 11: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/11.jpg)
Web Design & Development
• Build Your Own v Full Service
• Web Hosting
• Site Building
• Commerce
• Marketing
• Reporting
Marketing Tools: On-Line Presence
![Page 12: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/12.jpg)
Marketing Tools: On-Line Presence
![Page 13: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/13.jpg)
Marketing Tools: On-Line Presence
![Page 14: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/14.jpg)
Marketing Tools: On-Line Presence
![Page 15: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/15.jpg)
Making the Internet Work for You
Sales
Marketing
Operations
Service
HR Administration
Purchasing
Your Business
Communications
![Page 16: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/16.jpg)
Benefits to Business
Flexible communications channel
Provides scalability to meet growth
Improves order and data accuracy
Customer has control of information
Reduces labor and operational costs
Promotes repeat business
Improving Customer Service
![Page 17: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/17.jpg)
Improving Customer Service
Low Touch Model
High Touch Model
![Page 18: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/18.jpg)
Benefits of High Touch Service
Time/effort prioritized by client value
Manage high level issues immediately
Quicker reaction to changing needs
Build stronger relationships with VIP
customers
Improving Customer Service
![Page 19: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/19.jpg)
SEARCH SKILLS
The Internet Business Solutions Center
![Page 20: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/20.jpg)
Improving Your Search Skills
1. Rare Words
2. All Words That Might Matter
3. Phrases
4. Punctuation and Spaces
5. Capitalization
Beyond the Fundamentals
![Page 21: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/21.jpg)
Improving Your Search Skills
6. Fields
7. Using a + or -
8. Excluding specific words or phrases
9. Combining elements
10. Wildcards
Beyond the Fundamentals
![Page 22: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/22.jpg)
TIME IS MONEY
Why “HIGH SPEED” Internet?
YOUR COMPETITION HAS IT
STAY OUT IN FRONT!
![Page 23: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/23.jpg)
Considerations
• Consistent high speed connection
• Connection that is always on
• Network Design and maintenance
• Web-hosting services
• Customer Service 24/7
• Single service provider
How to Select An ISP
![Page 24: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/24.jpg)
Broadband v Narrowband
1. Continuous connection
2. No busy signals
3. Sophisticated high-speed network
4. Quick delivery of rich multimedia
content
5. No equipment to purchase
Selecting Your ISP - Features
![Page 25: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/25.jpg)
Broadband Connection
• Instant gratification
• Increased employee productivity
• Increased customer satisfaction
• Option to purchase/lease
equipment
Selecting Your ISP - Benefits
![Page 26: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/26.jpg)
Benefits of Cable Provider
• Greater serviceable area
• Single service provider
• Local community-based company
• Network Design and maintenance
• Web-hosting services
• Customer Service 24/7/365
• Competitively priced
Your Cable Operator ISP
![Page 27: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/27.jpg)
Phone Cable
One-Time Charges:Installation $xxx $xxxModem $xxx included
Subtotal $xxx $xxx
Monthly Charges:ISP Contract $xx.xx $xx.xxDedicated Phone Line $20.00 n/cLocal/LD Phone Chgs n/a n/c
Subtotal xx.xx+ $xx.xx
Cost Comparison
![Page 28: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/28.jpg)
Phone Cable
One-Time Charges:Installation $xxx Special Offer!Modem $xxx included
Subtotal $xxx $xxx
Monthly Charges:ISP Contract $xx.xx Special Offer! Dedicated Phone Line $20.00 n/cLocal/LD Phone Chgs n/a n/c
Subtotal xx.xx+ $xx.xx
Cost Comparison
![Page 29: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/29.jpg)
The Internet Business Solutions Center
Broadband Cable Internet Connection
The #1 Choice!
[offer] (ISP) Installation!$xx.xx/month for the first 3 months
50x Phone SpeedAlways OnNever BusyNo Hidden Charges
![Page 30: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/30.jpg)
The Internet Business Solutions Center
MSO/SI/ISP
The #1 Choice!
[offer] (ISP) Installation!$xx.xx/month for the first 3 months
SIGN UP NOWFOR SPECIAL SEMINAR RATE!
![Page 31: Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications](https://reader035.vdocuments.site/reader035/viewer/2022062423/56649de65503460f94ade853/html5/thumbnails/31.jpg)
The Internet Business Solutions Center
THANK YOU!