making the difference in safety - sisosiso.org.sg/images/magazines/siso-mag_issue-1-2012.pdf · 16...
TRANSCRIPT
MICA (P) 230/07/2011A PublICAtIon of the SIngAPore InStItutIon of SAfety offICerS
03 // Integrating WSH into Healthcare – Challenges for Workplace Safety & Health in Singapore General Hospital
05 // Alternate to the Acronym ‘PPE’ for a Safer Workplace
07 // The 30 Year Problem with BBSOs – Behaviour Based Safety Observations
01ISSuefIrSt
QuArter2012
Making the Difference in Safety
Safety Matters
38th Annual General Meeting16 Mar 2012 @ 6.30pm @ York Hotel(Open only to all paid-up members)
2. Issue 1/2012
President’s MessageContents
Our Advertisers04 MSAS.E.AsiaPteLtd06 UVEXSafetySingaporePteLtd08 King’sSafetywearLtd12 KBATrainingCentrePteLtd14 MesseDüsseldorfAsia PteLtd15 JubilantInternationalPteLtd17 CitiSafePteLtd18 Kimberly-ClarkSingapore PteLtd19 3MTechnologies(S)PteLtd21 DragerSafetyAsiaPteLtd25 QSSSafetyProducts(S) PteLtd27 PDSInternationalPteLtd32 JubilantInternationalPteLtd
OFFICE BEARERS 2010 – 2012PresidentEdwinYapSengWee [email protected] President SeetChohSan [email protected]. Secretary AndrewHSTan [email protected]. Asst Secretary SeahLiangBing [email protected]. Treasurer RogerBCLim [email protected])
02 President’sMessage03 IntegratingWSHintoHealthcare–
ChallengesforWorkplaceSafety&HealthinSingaporeGeneralHospital
05 AlternatetotheAcronym‘PPE’foraSaferWorkplace
07 The30YearProblemwithBBSOs–BehaviourBasedSafetyObservations
09 BackToSchool–MyPersonalExperience
10 NewsFromMinistryofManpower-ChangestoWSHLegislation
16 NewsfromWorkplaceSafetyandHealthCouncil(WSHC)–StrategiesforaChangingWSHLandscape
23 Snapshots@SISOCourses28 Report:WSHProfessionalToolkit
onWorkingSafelyatHeight TheSingaporeInstitutionofSafety
OfficersPrize29 Report:AnnualMembers’Nite
heldon6Jan2012@FuramaRiverfrontHotel
30 ScheduleofSISOCourses31 WelcomeNewMembers
AdvertisingWithUsFeedback/Comments
Mailing Address1010DoverRoad#03-01,Singapore139658
Contact NumbersOfficeTel :67775185Fax:67776896Email :[email protected] :www.siso.org.sg
OpeningHours:9am–6pm(Monday–Friday)Lunchtime :1pm–2pm
Committee Members:Government & International Affairs NiranjanArunMasurekar [email protected]
Membership & Activities [email protected] [email protected](co-opted)
Practices & CompetencyOngYongSeng [email protected](co-opted)PhyllisTeo(co-opted)
Professional Development (Events) [email protected] [email protected](co-opted)TanYenPing(co-opted)
Professional Development (Courses) [email protected] [email protected]
Executive ManagerJasonPhua [email protected]
Editorial Committee:OngPakShoon [email protected]
Ex-Officio:ChanYewKwongWorkplaceSafetyandHealthCouncilMinistryofManpower
Hon. Legal Advisor LeeKwokWeng
SISOisagreatprofessionalsocietythathasexistedformorethan37years.IthasgrownfromahandfulofSafetyOfficerstonearly1300membersin2011.Weareasocietygovernedbyitsmembers,foritsmembersandtheirprofession.
In2011,SISOexcelledinseveralofthefollowingareas;
InProfessionalDevelopment,wecontinueto enhance the Safety and Healthprofessionalskillsviaworkshopsandconductedseverallarge-scaleseminarsand conferences on Process Safety,inResearchandEducationandmanymore.Intotal,closeto2000participantsattendedourevents.
For Practice and Competence, weachievedabreakthroughwhichresultedinSISOhavingbeingappointedasProgramPartnerbyWorkforceDevelopmentAgency(WDA) toconduct theWorkforceSkillsQualificationWorkplaceSafetyandHealth(WSH) Professional Framework. ThisenablesSISOtocoachfutureWorkplaceSafetyandHealthOfficers(WSHOs)andmentorthemintheirWSHcareer.
For2012,ourmainchallengeswillbegettingSISOtobearecognizedContinuingEducation and TrainingCentre (CET)byWDAand to roll-out theCharteredmembershipprogram.
Wehave10dedicatedEx-Comemberswhohavevolunteeredtheirservicestomake2011asuccessfulyear. InMarchthis year,wewill be having our 38thAnnualGeneralMeetingandallpaid-upProfessionalMembersareeligibletovoteandelectnewleadersforthenexttwoyears.
Whileweunderstandthatnoteveryonecouldvolunteer theirservicesbecauseofotherpersonalcommitment,eachofuscanvoteandchoose leaderswhowouldbeable tomakeSISOabetterandgreatersociety,representingallWSHprofessionals.VotethisMarch!
3. Issue 1/2012
Integrating WSH into Healthcare – Challenges for Workplace Safety & Health in Singapore General Hospital
> continued on page 11
Introduction‘CarryingcoaltoNewcastle’wasanidiomusedtorefertoanarchetypalpointlessactivity,therebeingplentytherealready.WorkplacesafetyandhealthinHealthcarewasalittlelikecarryingcoaltoNewcastle.Afterall,theverypeoplewhotookcareofthehealthofpatientswouldcertainlybeabletotakecareofthemselves,no?Andwouldn’tanenvironmentthatwassafeforpatientsbealsosafeforstaff?Ironically,anexternalsurveyor forqualitypatientcarewhovisitedSGHin2011said,‘Iftheworkplaceissafeforstaff,thehospitalissafeforpatients’.
ThetaskofimplementingandsustainingaWSHmanagementprogram inSGHfelltotheSafetyNetwork,chairedbytheCOO.Everydepartmentandgroupofstaffhasavoice intheSafetyNetwork.ThemembershiprepresentationattheSafetyNetworkenablesreviewofWSHconcernsinrelationtodifferentprocesses inthehospitalandalsoensuresthattheinterestsofallstaffgroupsareaccountedfor.TheaddedbonusishavingaformalavenueofdisseminationofWSHcommunications.
Challenges for WSH in SGHQuality and WSH ManagementSGHcelebratedher190thbirthdayin2011,providingpatientcareservicessince1821.Throughout thehistoryof thehospital,focushasalwaysbeendeliveryofqualitypatientcare.In2008,whenhealthcarewasincludedasaregulatedworkplaceundertheWSHAct,themainchallengewastointroduceWSHmanagementactivitiesintoexistingpoliciesandpracticeswithminimal impactonhealthcarestaffandhospitaloperations.InSGH,SafetyNetworkreports to theManagementCommittee through theQuality&RiskManagementNetwork(QRMN). This creates a structure forWSHreportingtothetopmanagement.
In the QRMN’s Strategy Map, WSHobjectivespermeatedattheLearning&Growth,InternalProcessandCustomer/Stakeholderscategories.The inclusionofWSH into theQRMNplacesitonthesameplatformasreportingonpatient-carequalityandhospitalriskmanagement.
Game board at SGH
Patient registration desk
Safety Is Fun @ SGHInSGH, thepopularpracticeofshorttalks, gamesbooths, gift tokensandrefreshmentsarederigueurforlearningfairs.TheannualSafetyFaircontinueswiththetraditiontofitasseamlesslyaspossibleintotheculture.TheSafetyFairprogrammeconnectesWSHwithdailyactivitiesandworkvocabulary inSGH.Theobjectiveof theFair is toprovideseriouslearningwithoutpressure.
In2009,theChairmanofWSHCouncilHealthcareCommitteegracedtheopeningof the event and complimented theinnovative“fun&games”approachtocommunicateWSHissuesandencouragelearningofsafepractices.
Diversity in WorkplacesThereareover240workunits inSGH,eachwithitsdefinedworkplaceandvariedprocesses.Theorganisationcharthas4broadcategories,eachwithworkplacesrangingfromthesimplesttothecomplex.
Kam Wai KuenSenior Manager, Workplace Safety and HealthOffice of Safety Network, Singapore General [email protected]
5. Issue 1/2012
Alternate to the Acronym ‘PPE’ for a Safer Workplace
IntroductionPersonalprotectiveequipment (PPE)1refers toprotectiveclothing,helmets,goggles,orothergarmentorequipmentdesignedtoprotect thewearer’sbodyfrominjurybyblunt impacts,electricalhazards,heat,chemicals,andinfection,forjob-relatedoccupationalsafetyandhealthpurposes,and insports,martialarts,combat,etc.Theterms“protectivegear”and“protectiveclothing”areinmanycasesinterchangeable; “protectiveclothing”isapplied to traditional categoriesofclothing,and“gear”isamoregeneraltermandpreferablymeansuniquelyprotectivecategories, such as pads, guards,shields,masks,etc. Itemssuchasfireextinguishers,firstaidkitsareequipmenttosupportthepersonalprotectionofthesubject.Policeusehandcuffs, tasers,batonsandhandgunsasPPE.Theuseofpersonalprotectiveequipment is toreduceemployeeexposure tohazardswhen engineering and administrativecontrolsarenot feasibleoreffectivetoreducetheseriskstoacceptablelevels.
PersonalProtectiveEquipment2isanydeviceor applianceused toprotectpartsof thewearer’sbody topreventand/ortominimizetheseverityofhazardoccurrencesthatmayariseduringthecourseofwork.Thisincludesappliancesusedforpreventionofhead,eye,face,hearing, respiratory,body, foot,handandfinger injuries.OtherPPE includedevicessuchasafallarrestsystemoraflotationjacketwhichisabletopreventharm to all parts of the bodywhenexposed to thehazardof falling fromheightsorimmersedinwater.PPEtobeusedshallconformtotestingstandardsandappropriate for theworkathand.Wherepossible,PPEshouldconformtoSingaporeStandards.
PersonalProtectiveEquipment(PPE) isspecializedclothingorequipmentworntoprotect someoneagainstahazardincludinganinfectiousdisease.PPE3canrangefromFaceMasks,Pairofgloves,Gowns,Gogglesandacombinationofgearthatmightcoversomeorallofthebody.Personalprotectiveequipment(PPE)isbarrierprotection tobeusedbyanindividualtopreventdiseasetransmission.
Fatalitiesandinjuriesamongthenation’sworkersaresubstantially reducedwiththeuseofpersonalprotectiveequipment(PPE)andtechnologies.Itisestimatedthat20millionworkers4usePPEonaregularbasistoprotectthemfromjobhazards.PPEprotectsworkers fromdeathanddisabling injuriesand illnessesaswellasprotectingfromthespecificthreatsofexposurestocertainairbornebiologicalparticles,chemicalagents,splashes,noiseexposures, fallhazards,headhazards,andfires. Improvementsandchangesinthepersonalprotectivetechnologiesarerealizedintheformofstandardsandregulations,revisionsandalterationstoexistingstandards,subsequentavailabilityofPPEcomplyingwiththestandardsandregulations,anddemonstrationsofPPEusebytheworkers.
Maintaining the health and safety ofworkersintheUnitedStatesandgloballyis accomplished in part by reducinghazardousexposures through theuseof personal protective equipment.Personalprotectivetechnologies (PPT)includerespiratorswornbyconstruction
workersandminers;protectiveclothing,respirators,andgloveswornbyfirefightersandminerescueworkers;andrespiratorsandprotectiveclothingwornbyhealthcareworkers.Anestimated5millionworkersare required towear respirators in1.3millionU.S.workplaces5.
In 18th century6 the firefighters didnothave theprotectivegearwehavetoday,theyusually foughtoutsidefromtheburningbuildingUsingthefeltcap,doesn’tprotect thefirefighters toheadinjuryHenryGratacapdevelopthefirehelmet in1836withapeak frontusetobreakglasswindows,Thishelmet isimmediatelyrecognizabletodayaslittlehaschanged in itsgeneralshape (FireDepartment),CityofNewYork.Overthepast20years,severaladvanceshavebeenmadeintheprotectiveclothingandequipmenttechnologyusedforstructuralfirefighting.Anumberoftheseadvanceshavebeendue to thedevelopmentofstandards for the fighter protectiveclothing.TheNationalFireProtectionAssociation(NFPA)firstdevelopedNFPA1971,StandardonProtectiveClothingforStructuralFireFighting,in1975.SincethentherehavebeenthreeeditionsofNFPA1971(developedapproximatelyonceeveryfiveyears)withthe latesteditiontobereleasedinearly1997eachnewsuccessiveeditionofNFPA1971hasprovidednewchallenges formaterialsandclothingdesigns.InternationalLabourOrganisation(ILO)CodeofPracticementions:Whereadequateprotectionagainsttheriskofaccidentor injury tohealth, includingexposuretoadverseconditions,cannotbe ensuredbyothermeans, suitablepersonal protective equipment1 andprotective clothing, having regard tothe typeofworkandrisks,shouldbeprovidedandmaintainedbytheemployer,withoutcosttotheworkers,asmaybeprescribedbynationallawsorregulations.PPE includeshelmets,gloves,boots,hi-vizclothing, eardefenders, gloves,goggles,workwear(egoveralls),harness,respiratorandwaterproofs,ifneeded.US-OSHA3151-12R2003providesaguidetounderstandthetype,selectionandproperuseofPersonalProtectiveEquipment
> continued on page 20
N. VenkataramanDeputy Director, EHSS Department, GlobalFoundries Singapore Pte Ltd. [email protected]
Lee Yam KwangSection Manager, EHSS Department, GlobalFoundries Singapore Pte [email protected]
IT’S WHAT’S INSIDETHAT COUNTS
Introducing the new ALTAIR®5X Multigas Detector with MSA XCell® Sensor Technology
PERFORMANCE BEYOND WHAT YOU SEE MSA has expanded our advanced technology to create the ALTAIR 5X Multigas Detector. Exclusive features in technology and design include:
• Industry-first LEL, O2, CO, H2S and SO2 60-second span calibration and 15-second bump test
• New XCell exotic SO2, Cl2 and NH3 sensors
• Full three-year warranty and four-year sensor life on LEL, O2, CO, H2S, SO2 and IR sensors
• End-of sensor-life warning
• Withstands a 10-foot drop
Get inside the ALTAIR 5X Detector www.MSAnet.com/Altair5X
or contact your MSA Customer service.
EXCLUSIVE SAFETY FEATURES UNIQUE TO GAS DETECTION:MotionAlert feature signals “man down” InstantAlert feature allows user to manually activate alarms
DRIVEN BY
MSA S.E. Asia Pte Ltd ■ 51 Ayer Rajah Crescent ■ #04-01/09 ■ Singapore 139948 ■ Tel : +65 67761633Fax: +65 67782529 ■ Email : [email protected]
4465 08_ALTAIR-5X_Advert_Rev00_A4_SG.qxp:ALTAIR 5X_Advert_Rev00_SG 25.11.11 11:41 Seite 1
7. Issue 1/2012
The 30 Year Problem with BBSOs – Behaviour Based Safety Observations
Everyonehas theirownviewpointaboutBBSOs.Regardless,everyone wants to explain,argue or describe his or hermethods andmethodologiesas the best way forward forBBSOs.Often forgetting theintentandsomehowforgettingthatweareafterasaferworkingenvironment.
Therearecompaniesouttherethatploughandmarket theirmethodologiesandoftenconfuseandamusecustomerswiththeirso called “trademarked” or“copyrighted”approach.Ineverknewthat talkingtosomeonewastrademarked.Andthenthereareothersafetypractitionerswho,wanting to impress theiremployers,createadoityourselftemplatewithoutunderstandingtheentireprocess.
Thesemindsetsthatarecreatedadd to a growing frustrationamongclientsandemployers.Leadingpeople to think that everyone is justmuckingaroundbutwhenpushcomestoshovethesafetypractitioneralwaysadds–“Doyoureallywanttokillsomeone?”
Having the rightmindsetwill lead tocompanies and organizations havingpositivetransformationsratherthanrollingoutprogramsthatjustleadtofailuresandfrustrations.
What are the right mindsets?
Involved Companies OR forced to do thingsOne of the issues with the currentBehaviouralBasedSafetyObservationProgramsisthatconsultantsandtrainingorganizationsarequicktopointoutthatthecompanymustdothisthemselvesandthatteamsmustbeformedtodoBBSOs.Managementagreeswithconsultantsandtrainersandgetsvolunteers.Volunteersthatarenotreallyexperienced,andyetrefusetofollowinstructionsfromthetop.
Has the topmanagementasked if thevolunteersknowwhat theyaregettinginto?Dotheyknowwhattheywillneedtodo?Aretheymotivatedorpassionate?
Aretheyforchange?Whataretheirlevelsofcommitment?Dotheyreallycare?Arethesevolunteerssimplyworkingtowardsanendgoalbecause thebossessaidsoorare they reallypassionateaboutseeingthingschangeandhelpingtheirco-workers?
Therearealsotargetstobemet.Someareabouthowmanyobservationsanemployeemustdoperdayorperweek.Thepersonmaynotbe interestedbutBBSOsarepartofhisperformancereview.Will this leadtonegativeexperiences?Dopeoplethenstartsayingthatthis isjustanotherpaperexercise?Especiallythosethatdon’tknowtheWhyorarenotpassionate.
Forcing people to do things only means negative results or temporary resultsThisistrueforbigcompaniesandclientswhoexpecttheirsubcontractorstocomplytowhattheywant.TellingapathologicalcompanywhoonlycaresaboutgettingthejobdoneasfastaspossibletoimplementaBBSOprogramisawasteoftime.Timeandmoneywouldbebetterspendhiringanother contractor or (unfortunately)“policing”theirwork.
Too Gung HoMostBBSOprogramsexpectthepersonobservingtheworktoannouncetheirvisit,tostatethattheyareonlywatchingtheprocessandthat informationgainedwillnotbeusedagainsttheworkgroup.
YettherearepeoplewhodocarryoutBBSOsthatsimplydon’tseekanypermissiontoconducttheseObservations.Theyaremorethanwillingtowatch fromafarand recordthefindings.Theyalsodon’tcorrectanybehaviorthatneedstobecorrectedorevenspeaktotheperson.
Theybelieve thatobservingpeopleperformwork fromadistance gives thema truereflectionofwhatistrulygoingon.Wouldyoulikeitifsomeonewasspyingonyou?
Thistypeofapproach leadstoan“USversesThem”attitudeandfrustrationswillgrow.
Thebestandmosteffectivewayissimplytoexplainhowtheobservationwillbecarriedout, tell thepersontocarryonashe/shewouldiftheobserverwasnothere,seekpermissionandafterworkiscomplete–discusswiththepersonhowbettertodothejobencouragingthemtogiveoptionsandopinionsonhowtodotheworksafer.Atthesametimelearningwhyitwasnotdoneinthefirstplace.TheBBSOprovidesaresourcetounderstandiftherearerepeatworkswiththesamesituationsandissues.
BBSO used to punishWhilesomepeopleareusingBBSOsforthecorrectreasons,therewillbeothersthatwish tospotpeopleworkingand“catch” themdoing thewrong things.Penalizingpeoplewhomakemistakes.SomepeoplehavereceiveddisciplinaryactionsafterBBSOshavebeenrecordedbutmaynothaveevenbeenadvisedoreducatedonhowtotheworkinabetterandsafermanner.
> continued on page 24
Raj SinghCEO Safety @ Work Consultancy Pte Ltd [email protected]
9. Issue 1/2012
Back To School – My Personal Experience
> continued on page 26
“We’restillparentsofastudent.”
Thewordsutteredbymyseventy-plusmotheroverphoneaboutthreeyearsagohassincearousedandamusedmewhenIwasbacktoschoolafteralongperiodofinterruptionsincecompletionofthefirstdegreebackhome.
TheNationalUniversityofSingapore(NUS)becametheseconduniversityformetopursuefurtherstudyintheareaofsafety,healthandenvironmentaltechnologytowhichmypresentprofession isdirectlyrelated.
“Education is not the filling of a pail, but the lighting of a fire”isaquotementionedbyWilliamButlerYeats,Irishauthorandpoet.Itservesasanethicalguidetoanyonewhowishestowidenhisorherknowledgeatthejobsoastomanagethetasksefficientlywithsharpacumenandskillsnurturedthroughout the study.Furthermore, itshedsbrightlightconstantlyonthepathofhisorherwholelifeandenhancesthepersonalstatus insociety.Ofcourse,
itaddsvaluetotheorganizationorthecountryheorshedwellsat.
Itwasnotameanfeatforanadult likemetobebacktoschoolforhavinggonethroughasubstantialtimeatoddhours.Thecampusstudyrequiredmetospendthreehoursfrom6pmto9pmalmosteveryeveningwithotherfellowstudentsinthe
U Chit Ko PeSenior Workplace Safety and Health OfficerStraits Construction Singapore Pte [email protected]
classroom.Theeveningswithoutclasseswerespared forprivatestudysuchaspreparationofprojectsand reportsatthecampuseither individuallyoronagroupbasis.SomeweekendsdidnotallowmetorelaxasItriedtocompletetheassignmentsontime.
Theclassesconsistedof20to42studentsdependingonthemodulestakenbythem,ofwhommanywereyoungwiththeage-rangeof22to30yearsfromAsiancountiesincludingSingapore.The largestgroupwasthoseyoungerfreshgraduatesfromoverseas.Ourclasswasaglobalonewithstudents from India,Bangladesh,Myanmar,Malaysia,Vietnam,Indonesia,NigeriaandPoland.Ibelongedtoasmallgroupofadult learnerswhowereWSHprofessionalsandengineersacrossallindustries.Wewereaffectionatelycalled“LCs”,acronymforLateComersasourindividualrespectiveworkcommitmentsdeterredustoreachtheeveningclassontime.Beinglateforhalfanhourorsobecameanormforuswhocametotheclassinhelter-skelter.
10. Issue 1/2012
News From Ministry of Manpower - Changes to WSH Legislation
ThefollowingsubsidiarylegislationsmadeundertheWorkplaceSafetyandHealthActweregazettedon9Sep2011andcameintoeffecton10Sep2011.
1. WSH (First Aid)(Amendment) Regulations 2011
2. W S H ( G e n e r a l P r o v i s i o n s )(Amendment) Regulations 2011
3. WSH (Medical Examinations) Regulations 2011
4. WSH (Operat ion of Cranes) Regulations 2011
5. WSH (Scaffold) Regulations 2011
TheaboveRegulationspreviouslyonlycoveredlimitedclassesofworkplaces.InlinewiththeextensionoftheWSHActtocoverallworkplaceson1Sep2011,theywerereviewedforupdatesandalignmenttothenewregime.
About the Key Features of the NewRegulations1. WSH (First Aid)(Amendment)
Regulations 2011• Extendtoallworkplaces,except
forhospitalsandmedicalclinics• Remove t h e p re sc r i p t i v e
requirementsonthenumber,typeandcontentoffirstaidboxes
• Workplaces withmore than 25employedpersonsaretoappoint
onefirst-aiderforevery100personsemployed
2. W S H ( G e n e r a l P r o v i s i o n s )(Amendment) Regulations 2011• Extendtoallworkplaces• Allowthestatutory inspectionof
pressurevessels tobeextendedbeyonditsprescribedinterval
• Require warning labels andsafetydatasheets forhazardoussubstances to conform to anySingaporeStandardorothersuchstandards issuedorapprovedbytheWSHCouncil
• Reduceminimumage(from20to18yearsold)forpersonscarryingout examination, lubrication oradjustment of moving parts ofmachinerywhilethefencingorothersafeguardisremoved
3. WSH (Medical Examinations) Regulations 2011• Extendtoallworkplacesinwhich
personsareemployedinhazardousoccupations
• Assign duty-holders for theprovisionsonmedicalexaminationofsuchpersons
• Includeprovisionsonregistration,suspension and cancellation ofapprovalforDesignatedWorkplaceDoctor
4. WSH (Operat ion of Cranes) Regulations 2011• Extendtoallworkplaces• Require the establishment and
implementationof a liftingplanwhereanyliftingoperationinvolvingtheuseofanycraneiscarriedoutinaworkplace
• Enhance the duties of liftingpersonnel (ie.LiftingSupervisorandCraneOperator)
• Require lorrycraneoperators toattendtrainingcourseconductedbyaccredited trainingproviders.(Note:This requirementwillonlycomeintoeffecton1Sep2013)
5. WSH (Scaffold) Regulations 2011• Extendtoallworkplaces• Requireallmetalscaffoldstobe
type-testedbyarecognisedtestingbodyandcomplywithastandardorspecificationacceptabletotheCommissioner
• Assigndutiesontheprofessionalengineer to ensure that hedischarges his duty with duediligence
The subsidiary legislations can beaccessedviatheMOMwebsiteatwww.mom.gov.sg
UpdatingCompensationLimits •Limitsareincreasedtoaccountfortheincreaseinnominalwagesandhealthcarecostssince2008.
DisallowingCompensationforWork-RelatedFights
• Whileworkdisputesmayarisefromtimetotime,employeesshouldnotresorttofightstoresolvethem,andemployershouldnothavetobearthecost.
• Exceptionsareallowedsuchaswhenexercisingprivatedefence,instructedtobreakupfight,safeguardlife/propertyormaintainlawandorder.
ExpandingScopeofCompensableDiseases
• Diseaseduetoworkexposuretochemicalorbiologicalagentwillbecompensable.• SecondScheduleforOccupationalDiseaseswillberefinedtoinclude1newOD(diseasecausedby
excessiveheat),deleteSARSandAvianInfluenzaandbroadenscopeofexistingODs.
DisallowingWork-RelatedExclusionClauseinWICInsurancePolicies
• Insurerswillberequiredtopayeven if therearework-relatedexclusions.Theycanseparatelyseekrecoveryfromemployerviacontractualmeans.
ClarifyingLiabilityofEmployer’sInsurer
• Whentherearemultipleinsurancepolicies,employer’sinsurancewillbefirstusedtosatisfyaclaim.
ClarifyingObligationsunderWICAandCommonLaw
• ClaimantswhofiledacommonlawclaimbutsubsequentlywishtofileaclaimunderWICAhavetodowithinoneyearofaccident.Beyondthisoneyeartimeframe,theywillnotbeabletofileunderWICA.
Visit www.mom.gov.sg/newsroom for more information.
Parliamenthaspassedtheamendments to theWork InjuryCompensationAct(WICA).Thechangesaremadebasedontwokeyprinciples:
• Strikingafairbalancebetweencompensationforinjuredemployeesandtheobligationsplacedonemployers/insurers;and
• EnsuringthattheWICAframeworkremainsexpeditiousandemployeesareabletoreceivecompensationpromptly.
Thechangeswilltakeeffecton1Jun2012andthekeychangesare:
Changes to Work Injury Compensation Act (Effective 1 Jun 2012)
11. Issue 1/2012
a) Ca re De l i v e r y depa r tmen t sc omp r i s e a l l p a t i e n t c a r eworkplaces where patients arediagnosed and treated. Theseinc lude therapeut ic , medica land surgical procedures. Theworkplaces in thiscategory rangefromoutpatientclinicsequippedforsimpleconsultationstotheoperatingtheatresetupwithmodernsurgicalaidsandequipment.
b) Corporate Services departmentscomprisealladministrativeoffices,trainingclassroomsandthemedicalrecords libraries. This category isnotgenerallyvisitedbypatients. Inthiscategory,therearethestandardadministrativebuttherearealsothel ib ra r ies w i th the ex tens ivecompactus systems for housingmedicalrecords.
c) Operations departments provide
support to the hospital; ensuringmaterialsandservicesrequiredforallworkplaces are prepared anddel ivered in a t imely manner.Engineeringrepairworkshops, foodservices and the main store forhospi ta l suppl ies are in th iscategory.
d) Research&Educationdepartments
cater to thespecific researchandtechnicaltrainingneedsofhealthcare
andpatient-careprofessionals.Thiscategory comprise all the clinicalandbasic research laboratoriesaswellassimulationeducationfacilitiesforhealthcareprofessionalstraining.
Diversity in Work Processes & Associated HazardsTobestservetheneedsofpatientcareandcaredelivery,theprocessesinthehospitalarehighlyregulatedwithacomplexwebofintegrationandsupport.Thefollowingare threeexamples toshowtherangeof processes within each workplacein SGH. Despite the diversity in theworkplaces,generalprinciplesofWSHriskmanagementcanbeapplied.Forspecialisedareas, the subjectmatterexpert,i.e.theusercanprovideguidanceandadvice.a) At the Central Sterile Supplies,
equ ipment sets requ i red forprocedures at the inpatient andoutpatient wards are prepared.These require different levels ofdisinfectionsuitedfortheirpurpose,rangingfromsurfacedecontaminationto high level disinfection. Thefollowing are 2 examples of theprocessesinthatworkplace.
i) AttheCollection&DecontaminationStation,contaminatedinstrumentsthathadbeenusedaresortedandwashed.Sorting ismanualwhile
Integrating WSH into Healthcare – Challenges for Workplace Safety & Health in Singapore General Hospital
Full PPE worn while handing used instrument sets
washing isdonebothmanuallyandbymachine.
The hazards faced by the
worker include exposure tobiologicalhazardsoninstrumentscontaminatedwith body fluidsof infectiouspatients.Themosteffectivecontrolmeasureexercisedis the colour identification ofsuchinstruments;inaddition,fullpersonalprotectiveequipment iswornbytheworker.
ii) At thePackingStation,cleanedinstruments are packed forsterilisation.Each instrumentsetis packed according to a pre-determineditemslistinastandardwrappingmethod.
Handlingofthesharpinstrumentsposedariskofcutstoworkers.Wherever possible, disposablesharpsareusedtominimisethathazard.
Packingisperformedoverahigh
table that is suited forworkingwhilestanding.Tominimisefatigue,
< continued from page 3
> continued on page 13
13. Issue 1/2012
< continued from page 11
Integrating WSH into Healthcare – Challenges for Workplace Safety & Health in Singapore General Hospital
height-adjustablehighchairsareprovided as an alternative tostandingandanti-fatiguematsareplacedateachstation.
b) The SGH kitchen caters to thedietary needs of all in-patients inthehospital. Ina1600-bedhospitalwithanaverageoccupancyof80%,the kitchen prepares and deliversup to 3,800 meals dai ly. Theprocesses in the kitchen rangedfromcollection&storageofsupplies,foodpreparation,cookingandfoodservice.Thefollowingare2examplesoftheprocessesinthatworkplace.
i) Rawmaterialswerereceivedandstoredasquicklyaspossible tomaintain the rightconditions topreservefreshness.Atthatstation,the hazards faced by the staffincludedmusculoskeletaldisordersfrommanual handling such aslifting,stretchingandbending.Tominimiseinjury,morethanonestaffassisteachotheratthatpoint.Thematerialsreceivedarealsopackedinsmallerpackagestoreducetheweight.
ii) AttheCookingStations,foodthathadbeencutaresteamed,boiled,fried,blanchedandstewed.Themainhazardsarerelatedtofire,heatandhandlingcookingequipment.Controlmeasuresforcookingfiresaccidentarewellestablishedwiththefiresuppressionsystemsbuiltintothecookinghoods.
c) Patient-carewasthemainbusinessactivity in any hospital, with theprimary aimbeing todeliver safe,individualised,coordinatedandcosteffectivenursingcaretopatients
throughanorganisedsystemofcaredelivery.
One example of a regular activityin pat ient care is performingnon-invasive procedures such asbedbathing,oralcare,toiletbathetc.One of the prevalent r isks isincurringmusculoskeletaldisordersfrom patient handling. To reducetheseworkhazards,patienthandlingaids are employed. Educatingandenablingpatientstoaidintheirown transferarealso important inreducing the burden of theseactivitiestothehealthcareworkers.
CLOSING REMARKSSafetyisnostrangertoHealthcare,butthe focushas largelybeenonpatient
safety.WhenhealthcarewasincludedasaregulatedworkplaceintheWSHActin2008,theprogramtointegrateworkplacesafetyintoSGHincreasedinmomentum.ToensurevisibilityoftheWSHprogram,WSHisnowgiventhesameplatformforreporting to thehospitalManagementCommitteeaspatient-carequalityandhospitalriskmanagement,i.e.throughtheQualityandRiskManagementNetwork.In implementationofWSHactivities inthehospital,care isalso taken tousefamiliarvocabularyandpopularlyacceptedavenuesforstaffengagement.
Thehospitalisacomplexinstitutionwitha largenumberofdifferentworkplaces.Withineachworkplace,theprocessesandactivitiescanbeequallyvaried.ThecultureinSGHisstrongonlearningandcoachingandthecomplexhospitalenvironmentispopulatedbystaffwhoareexpertsintheirareaofservice.
Fromthehousekeeper,thealliedhealthprofessional,thenurse,thecheftotheclinicianandsurgeon,thereisawealthofinformationamongtheseexpertsanditisthatknowledgethatcanensurethesuccessorfailureofWSHprogramsintheworkplace.ThebiggestchallengetoWSHimplementationisfindingtherightexpertandaskingtherightquestions.
Demonstration of a mobile hoist used for patient transfer
The biggest challenge to WSH implementation is finding the right expert and asking the right questions.
16. Issue 1/2012
News from Workplace Safety and Health Council (WSHC) –Strategies for a Changing WSH Landscape
The InternationalAdvisoryPanel (IAP)forWorkplaceSafetyandHealth(WSH)convened in Singapore from 17-18November 2011 for its thirdmeetingtodiscusskeystrategies toenhanceSingapore’sWSHperformance.
Formed in2006, the IAP isavaluableresource forSingapore to tapon theexpertise and advice of internationalexperts on strategies to raise WSHstandards.
SpearheadedbytheMinistryofManpowerandsupportedbytheWSHCouncil,theThird IAP focussedon twokeyareas:strategiestobuildandsustainapervasiveandprogressiveWSHcultureinSingapore,andtherolesandfunctionsoftheWSHInstituteincreatingandenhancingWSHknowledgeinSingapore.
Protecting the Health of Singapore’s Workers is ParamountTheIAPcommendedSingaporeforthegreatstridesmade in improvingWSHstandardssincethereformoftheWSHframework in2005.Theestablishmentof the WSH Institute will completethe foundations of Singapore’sWSHframework.
WithSingapore’sageingpopulation, itbecomesimperativetoextendeffortstoprotectingthehealthofworkerswhiletheyareyoung.Thiswillensurethattheycanhaveagoodworkinglifeuntilretirement.Morecanbedonetoimproveworkplacehealthmanagementlocally.
Creat ing and Enhancing WSH KnowledgeBecomingtheleadingcentreinAsiaforWSHisoneofthekeyrecommendationsfromtheIAP.Toachievethis, theWSHInstituteiscalledupontoestablishariskobservatorytoproactivelyidentifyareasofconcernandimprovetheeffectivenessofpreventivemeasures.
TheWSH Institute isalsocharged tostayrelevantforthebusinesscommunityand thegovernmentby reinforcing itsclosepartnershipwithtripartitepartnersandensuringthatresearchfindingsaretranslatedeffectively intopracticesontheground.
Championing a Progressive and Pervasive WSH CultureNotingthatculturetranscendswork-lifeboundaries,theIAPrecommendedthat
safety and health valuesbe inculcatedfromyoung.Safetyandhealthmessagescanbe integrated into theeducationalcurriculumofchildren,translatingnaturallyintoagreateremphasisonthesevalueswhentheyentertheworkforce.
P r omo t i n g p e r s o n a lownershipofWSHoutcomesat the individual level,developingopinion leadersin WSH Culture Buildinginbusinessesandculturebuildinginitiativesrolledoutingovernmentdepartmentsarealsohighlightedbythepanel.
With the Governmenta c c e p t i n g a l l n i n erecommendationsby IAP,itcertainlybodeswell forSingapore’snext legof itsWSHjourney.
Key Recommendations from IAP 2011• Singaporetoplacegreateremphasison
addressingoccupationalhealthissues;
• Businessestoworktowardstheirvisionofzeroincidents;
• SingaporetobecomealeadingcentreinAsiatoidentifynewandemergingoccupationalsafetyandhealthrisksthroughtheWSHInstitute;
• EnsuresustainabilityofWSHInstitutethrough strong partnership withstakeholders;
• FurtherenhanceSingapore’sWSHframeworktotrackWSHperformance;
• Engenderaculturefocussedongeneralsafetyandhealthfromyoung;
• GovernmenttotaketheleadinWSHculturebuilding;
• Leadership is key toWSHCultureBuilding;and
• WorkersshouldtakepersonalownershipofWSHoutcomes.
20. Issue 1/2012
< continued from page 5
(PPE),OSHA7requirestheuseofpersonalprotectiveequipment (PPE) to reduceemployeeexposure to hazardswhenengineeringandadministrativecontrolsarenotfeasibleoreffective inreducingtheseexposures toacceptable levels.EmployersarerequiredtodetermineifPPEshouldbeusedtoprotecttheirworkers.Fundamentally, thepersonalprotectiveequipment(PPE)requiredtoprotecttwoworkers8–onerespondingtoahazmat(hazardousmaterials) incidentandoneprovidingcaretoan infectiousdiseasepatient–differconsiderablyfromonetoanother,butmostAmericans, includingthoseworkingintheemergency-responseandmedicalcommunities,commonlyrefertobothtypesofequipmentasPPE.
Personalprotectiveequipment9,commonlyreferredtoas“PPE”,isequipmentworntominimizeexposuretoavarietyofhazards.ExamplesofPPEincludesuchitemsasgloves,footandeyeprotection,protectivehearingdevices (earplugs,muffs)hardhats,respiratorsandfullbodysuits.Safetyequipmentthatworkerswearorusetoprevent injury in theworkplace isalsotermedaspersonalprotectiveequipment(PPE).SafetyglassesarecommonPPE.PPEreferstoprotectiveclothing,helmets,goggles,orothergarmentorequipmentdesignedtoprotect thewearer’sbodyfrominjurybyblunt impacts,electricalhazards,heat,chemicals,andinfection,for job-relatedoccupationalsafetyand
Alternate to the Acronym ‘PPE’ for a Safer Workplace
healthpurposes,and insports,martialarts,combat,etc.InBritishlegislationthetermPPEdoesnotcoveritemssuchasarmor.Theterms“protectivegear”and“protectiveclothing”areinmanycasesinterchangeable; “protectiveclothing”isapplied to traditionalcategoriesofclothing,and“gear”isamoregeneraltermandpreferablymeansuniquelyprotectivecategories, such as pads, guards,shields,masks,etc. Itemssuchasfireextinguishers,firstaidkitsareequipmenttosupportthepersonalprotectionofthesubject.Policeusehandcuffs,batonsandhandgunsasPPE.PPEalsorefersto
specializedclothingorequipmentwornbyemployeesforprotectionagainsthealthandsafetyhazards.Personalprotectiveequipmentisdesignedtoprotectmanypartsofthebody,i.e.,eyes,head,face,hands, feet,andears.Mostcountrieshavespecifiedstandardstodealwiththeselection,useandmaintenanceofPPE.WeoftenfindworkerswearingtheincorrectPPEsorreusingthePPEtosavecost.Theformerisduetolackofcommunication,awarenessandtraining,whilethelaterispurelyabusinessdecision.
Asweestablishthecorrectcommunicationandcompetencystandards,itisurgentlyrequiredtoreviewtheacronymPPEtoabetterandpracticalacronymthatallcanunderstandtheintent.Therefore,someofthequestionoftenasked,iswhetherPPEisstrictlypersonalandwhetherequipmentisthecorrectwordtodefineprotectionlayers?
Moreoftenthannot,manyofthePPEthatweusearenotpersonal.Example–
safetyshoesandhelmetswornbyvisitorsandgoggles
whenwiped and reused for visitors.Thewordequipment isnotapplicableforgearslikehelmetsandgoggles.ItisveryimportantthatthePPEsshouldbepracticaltotheapplicationitisbeingused.Hence, the letterPmeant forpersonalshouldbereplacedwiththeword‘PracticalorAppropriate’.
Limitations of PPE Therearegeneralproblemsassociatedwiththeuseofpersonalprotectiveequipment,whichcanmakeitalessdesirablecontroloption. In some circumstances, forexample,personalprotectiveequipmentcanbeuncomfortable towear,makeworkingdifficult–forexample,itcanbedifficulttodofineordetailedworkwhenwearingcertaintypesofgloves,createasecondaryrisknotidentifiedintheoriginalassessment.forexample,someitemsofpersonalprotectiveequipmentcanhinderthebody’snaturalcoolingmechanismsbypreventingevaporationofperspiration;andItcanalsobedifficulttomonitorthelevelofprotectionprovidedbythepersonalprotectiveequipment.Further,theuseofpersonalprotectiveequipmentisoftenanexpensiveoptioninthelongtermwhenthecostsofmaintenance,supervisionand(potentiallymore) injuriesaretakenintoaccount.
Thereiscertainlyaneedtostandardizethewaywedefineequipmentasusedintheacronym‘PPE’.
Alternate acronym to PPE Thealternatewordtothe letterPas inPPEwouldbePractical,ApplicableandAppropriateThewordalternate to theletter ‘E’as inPPEaregears,clothing,guards,devices,apparelsandmaterials.Aftercarefullyanalyzingvariousacronyms,the best suited acronym for PPE foranyapplicationswouldbeAppropriateProtectiveGuard(APG)
Rationale for choosing APG Theacronymshouldbepractical,easilyunderstoodbyallwalksoflife,reflectthetruehazardsandprotectionandshouldnotbehavingdifferentopinions fromworkforce.
> continued on page 22
The acronym should be practical, easily understood by all walks of life, reflect the true hazards and protection and should not be having different opinions from workforce.
22. Issue 1/2012
< continued from page 20
Alternate to the Acronym ‘PPE’ for a Safer Workplace
orequipmentsorapparelismeanttobeprotective,likeglovesandhelmets.
Equipmentreferstosomethingthatcanbeusedlikegadgets.Itisaparadoxthatwecallglovesandhelmetsasequipmenton thesame linesas instrument.Anyof theprotectiveequipmentorgearsor appliances is essentially guards.Guardsasawordprovides theuserasenseofbelonging,ability tohighlighttheimportanceofprotection,easilyspeltandcanrelatetocommonpracticeslikemachineryguardingoraguard in frontof thehouse.Guardasaword refersprotection against harm.Guard as anounusedforpersonsalsoreferstothepersonprotectingtheworkspace.Inallaspects,GuardwillbemoreappropriatethanEquipment.The letter ‘G’canbeusedinsteadof‘E’.
Inallprobablesense,theacronym‘PPE’shouldbechanged to ‘APG’orotherequivalentacronymthatbestreflectstheintentionanduseof the item.APG isverysimilartothechangeoftheacronymMSDS(MaterialSafetyDataSheet)toSDS(SafetyDataSheet)andstandardizingontheuseoftheacronymGHS(globallyharmonizedsystem),whichisnowusedinlieuofNFPAlabeling.
Advantages of Using the Acronym “Appropriate Protective Guards” (APG) Allletterreflectthetrueintentiontowhichit is tobeused.Thisacronymwillbeeasilyunderstoodevenbyany foreignworker,itissimpletouse,noambiguityandmisunderstandingandgivesagreaterconfidencetotheworkforce.
Allstandardsandapplicationshavesofarfocusedontheacronym‘PPE’.Fortheacronymchangetohappen,mindsethastobechangedwithbeliefthatchangeisappropriateandrequired.Reviewofthetrainings,communication,proceduresandchangesinregulationsarealsorequired.Thismightbealongprocess,butcertainlyafrontrunnertodothecorrectchangestosuittheneedsoftheworkforce.
ConclusionTheacronym‘PPE’hasbeenusedforlongyearsanditistimetoreviewtherelevance
References:1. Personal Protective Equipment, downloaded
from http://en.wikipedia.org/wiki/Personal_protective_equipment on 06dec2011
2. NTU -SOP on the use of PPE, downloaded on 16Jan12 from http://www.nsse.nie.edu.sg/safety/docs/SOP-The_Use_of_Personal_Protective_Equipment_V2_120809.pdf
3. Personal Proetcetive Equipment, downloaded on 16Jan12 from http://www.bcmpedia.org/wiki/Personal_Protective_Equipment_(PPE)
4. Personal Protective Technology, downloaded on 16Jan 2012 from http://www.cdc.gov/niosh/programs/ppt/
5. The Personal Protective Technology Program at NIOSH, downloaded on 16 Jan2102 from http://www.nap.edu/catalog.php?record_id=12203#description
6. Construction OS&H – Personal Protective Clothing and Equipment (PPE), downloaded from http://www.ilo.org/wcmsp5/groups/public/---ed_dialogue/---sector/documents/presentat ion/wcms_161842.pdf on 06Dec2011
7. Pe rsona l P ro tec t i ve Equ ipmen t , downloaded from http://www.osha.gov/SLTC/personalprotectiveequipment/ on 06Dec2011
8. PPE: Defining the Terms, Resolving the Ambiguities, by Dennis Jones, downloaded on 06Dec2011 f rom ht tp: / /www.domesticpreparedness.com/Commentary/Viewpoint/PPE:_Defining_the_Terms,_Resolving_the_Ambiguities/ on 06dec2011
9. Personal Protective Equipment, OSHA 3151-12R-2003, downloaded from http://www.osha.gov/Publications/osha3151.pdf on 06Dec2011
10. “The History and Evolution of Personal Protective Gear”, downloaded from http://www.mightystudents.com/essay/History.Evolution.Personal.82620 on 06dec2011
ofthesame intoday’sandtomorrow’scontextofworkforce.PPEappearstobeanobsoleteandinappropriatetoreflectthetrueintentandwarningstotheworkforce.Changesareneeded.APG is amorepracticalandappropriatecautionacronymwhichbestfitsworkforcerequirementsandcommunicatesinsimpleandunambiguousmanner.Letusbetheleadertomakeourworkplacesafer.
Theletter‘A’choseninsteadof‘P’meansAppropriate. In real terms,wewouldliketomakesuretheworkforceusetheappropriatepersonalprotection,rathertore-enforceofpersonalaspect.Whentheword‘appropriate’isused,thereisagreatsenseofurgencyandresponsibilityonmanagementandworkerstodecideaswhatisappropriatetothehazardstheyencounterratherthantoenforceonthepointof‘personalized’.Wealsoknowthatnoteveryprotectivegearsorequipmentispersonal.Veryoften,dilemmaexistlikewhentouseapronandwhentousegowns,whentousehalffacerespiratorandwhentousefullfacerespirator.Allthesearebestcoveredintheprocedures,trainingsandsignages.Thustheseprotectiveequipmentaremeanttobeappropriatefortheuse.Constructionsitesengageworkersfromdifferentlanguage,raceandculture.Itisallthemoreimportanttoemphasisonthewordappropriaterather thanPersonal.Many foreignworkers tend tobelievethatPersonalinthePPEreferstobeingpersonalthatitcannotbeshared.ThusAppropriatewouldbeabetteracronyminlieuof‘Personal’.
The importanceofPas inProtective issameandneednotbereplaced.Itgivesaclearmessagetotheuserthattheguards
23. Issue 1/2012
Snapshots @ SISO Courses
WSH (Safety Committee) Course
• 12 – 13 December 2011
• 10 – 11 January 2012
Risk Management Course
• 7 – 8 February 2012
• Group 1: 14 – 16 December 2011
• Group 2: 14 – 16 December 2011
• 11 – 13 January 2012
• 13 – 15 February 2012
24. Issue 1/2012
< continued from page 7
The 30 Year Problem with BBSOs – Behaviour Based Safety Observations
Doyouuseyour informationtopunishpeopleandworkers? Isthis fair?DoesthisnotleadtopeoplehatingtheBBSOprocess?WillworkersseeBBSOasatoolforpunishment?WilltheystopworkwhenyoudoaBBSO?
Yes, there are rules to be followed.Howeverweneed toeducatepeoplefirst.Teachthemtherightwaysofdoingthings.Makethempracticetherightwaystill thehabitsareformed.Thereshouldbediscipline.
BBSOsalsogiveanopportunitytopullthelinesupervisoralongandhelphim/herdevelopleadershipandcoachingskills.Teachingorcoachingthemtocorrecttheirworkers’behaviorswhiletheyaredoingtheworknotaftersomeonespotsthem.
Lack of SuccessesStrangelyhavingatargetandachievingthatphysicaltargetiseasy.Mostpeoplewillfocusonthenumberofobservationsandforgettheintentoftheobservations.Theintentissimple–improvetheworkandimprovethesafety.
BBSOsallowusasmanagementtogainaninsightandanunderstandingofhowthingsarebeingcarriedout.Usingthatinformationweareabletosolvecertainissues.Wecanusethat informationtoprepareactionplans.
Withactionplans,weallcanworktowards
a target (not numbers).Mostpeople,observersandpeoplebeingobservedfeelthattheBBSOprogramisonlyaboutnumbers.Arepeopledoingobservationsbecausesomeonetoldthemtheyneedtomake10observationsperday?Oraretheydoingitbecausetheywantasaferworkenvironment?
Managing ExpectationsBBSOsorobservationsarejustthat.Theyprovidedata.Itisuptothepeoplebehindthescenestogivemeaningtothedataandto implementactionplans.BehaviouralBasedSafetyObservationProgramsareuselessbythemselves.
Sowhatifyoudo1000BBSOsperday.Dotheymeananything?Doestheworkchange?Dothingschange?
Interpretations - Beyond BehavioursMost of the timepeoplebelieve thatincidentsarepreventable.Yes its true.Theyalsobelievethatincidentsarecausedbyunsafeacts.Haveweeverstoppedtothinkifthatwastrue?
Bysayingthatmostincidentsarecausedbyunsafeacts,wearesayingthatpeoplegooutof theirwaytohurt themselvesandothers.
Peopledonotwanttohurtthemselvesorothers.Thosethatdo,wouldprobablybelockedaway.
Manytimeswehavereadthatapersongetshurt.Eithercutshishandwithapenknife,slipsandfalls,or fallsoff thesideofabuildingandthe investigatorsarequicktowritethatthepersonneedsmoretraining.
Howcanthathelp?Normallypeopleorinvestigatorsstopaskingquestionsatthebehaviorlevel.Theinjuredwasworkingatthisareaandhithisheadagainsttheobject.Hefailedtowearahelmet.Hisbehaviorwasthathedidnotwearahelmetwhileworking.
Didanyoneaskwhatwashisintentionofnotwearingahelmet?Wheredidhegettheideathathecouldremovehishelmet?Whenhefirststartedworkingdidheseeothersdoingthesame?
Behavioursarecausedbyintentions.Whatwastheperson’sintentionwhenhe/shecarriedoutthatwork?Whatdidhe/sheintendtodo?Theintentionisformedfromthepersonsperceptionsaswellastheinfluencesfromhis/herpastandlearnings.
Mostpeopleworkinthemannerthattheythinkwouldberightandthattheythinktheirmanagementwantsthemtoworkorexpectsthemto.
26. Issue 1/2012
ThecoursewasprimarilystructuredwithFoundationGroupA having4modulesofBasicSciencesforSafety,HealthandEnvironment,FundamentalsinIndustrialSafety,Fundamentals inEnvironmentalProtection,andFundamentalsinIndustrialHygienewhichwerecompulsory.
For any candidate with relevantbackground,therewouldbeawaiveroffoundationmodulesandheorshewouldneedtomakeupforthesemodulesbychoosing fromeitherSelectiveGroupB,C,DandE whichwererespectivelycategorisedasIndustrialHygiene,ProcessSafety, Environment Protection, andCommonSafety,HealthandEnvironmentProtection. I tookall 4modules fromFoundationGroupand6othermodulesfromthefourSelectiveGroupstomeettherequirementof40ModularCredits(MC)withaminimumCumulativeAveragePoint(CAP)of3.0(equivalenttoanaverageofGradeB-)forasuccessfulcompletionofthestudy.
Full-timestudentswereallowedtotakemaximum 5 modules in a semesterwherebypart-timeonescouldpursueonly 2 modules in each semester.Depending on the pace of learning,numberofmodulescouldbeincreasedinsubsequentsemestersforthelatter.Duetoheavywork-loadatjob,Ihadtosticktoa5-semesterapproachovertwoandhalfayearwhichsawmejugglingworkandstudy,enduringdropsofsweatandlotsofstress.
AsthecoursewasofferedbyChemicalandBiomolecularEngineeringDepartment,
< continued from page 9
most modules weredirectly and heavilyrelatedtoChemicalandProcess Industries.Forthose candidateswithotherdifferenteducationalbackgrounds,itseemedtoughtocopewith thein-depthknowledgeofmodules. My limitedchemical and processknowledgewasatJuniorCollege levelandtherewasnotraceofchemical-relatedtermsinmypursuitofbachelordegreeinCivilEngineeringafterthat.Nevertheless,thecourse’sProgrammeManager,AssociateProfessorialFellowDrFooSweeChengsparedthethoughtforourconcernandtriedtogethismodulesorientedtowardscommonadaptabilitywithhis superbteachingskills.Forexample,thehazardoffallingfromheightmostlyoccurredinconstructionworkplaceswasexplicitlyexplainedandtaughtwiththeHazardandOperabilityStudy(HAZOP)methodwhichwaswidelyknownforsolvingchemicalandprocesshazards.HAZOP’sguide-words namely Parameter, Deviation,Cause,Consequence,SafeGuardsandRecommendation, Node were madeunderstandablewithpotentialscenariosputunderconsiderationandanalysis.AnditwastransformedintoReliabilityBlockDiagramandFaultTreewhichhelpedallcandidatestoeasilysortouttherootcauseoftheaccident.
AssociateProfessorDrTingYenPingwhotaughtFundamentals inEnvironmentalProtectionmodulewasalsonotleftout
inmy listofunsungheroeswhowenttheextramile.Mostofthemoduleslearnttherewere needed to beverbally presentedby the candidatesindividually or in agroupattheendofthesemester inadditionto having to sit for
Back To School – My Personal Experience
Class in action with a lecturer delivering lessons
awritten test.Assuch,hespecificallyfocusedonevery candidate’s skill ofdeliveringspeechwithhisapproachofassessinginorganisationandstructure,contentandknowledge,visualaids,eyecontact,poise,elocutionandresponseto questions. It eventually helped allcandidatesable topresent the topicsassignedwithfullconfidenceanditwasahead-start foryoungerones towellprepareandpossesspresentationskillsatjobsinfuture.
The courtesy and goodwill of theseacademicsareimmeasurableforimpartinguswithbothknowledgeandprofessionalethics.Notonlytangiblydotheyteach,butalsointangiblysavethelivesandlimbsofworkerswiththeirteachingsappliedatjobsbythestudents.Theydeservemyutmostrespect.
M.Scwords taggingbehindmynamedoesn’tmeanschoolisover.MylearningjourneyhasnotendedwithaseriesofclassesawaitingmeatInstituteforAdultLearningforundergoingthecourseforAdvancedCertificate in Training andAssessment foralmostoneyear inanattempttobecomeacertifiedtrainer.
Duringherupcomingvisit toSingaporethismid-year fortheirson’sgraduationceremony,mymotherwilldefinitelyutteragainthesamewordsinjest:“We’restillparentsofastudent.”
Associate Professorial Fellow Dr Foo Swee Cheng
Associate Professor Dr Ting Yen Ping
28. Issue 1/2012
Inthefirstofaseriesofpracticalworkshops,15participantsmadetheirwaytoRotaryEngineeringLtdinTuasfortheWorkingSafelyatHeightworkshopon24Nov2011.Besidesunderstandingthe legal requirementsofWorkingatHeightand learninghowtoimplementaFallProtectionPlan,participantswereabletohavefirsthandexperienceofbeinginsuspensionandtriedtheirhands-ondonningaPPEproperlyintheworkshopheldincollaborationbetweenSISOandRotaryEngineeringLtd.Thepracticalhands-onexerciseswasaneyeopenerformanyoftheparticipants,someofwhomwerewearingaharness for thefirst timebasedon thepositivefeedbackreceived.
Tosupportandencouragestudents toexcelinWSH,SISOsponsoreda$200graduationprizeforthe2011NgeeAnnPolytechnic,Civil&EnvironmentEngineeringDiplomagraduatingcohort.TheSingapore Institution of SafetyOfficersPrizewaspresentedtoMrWongKiaFuforBestPerformanceintheWorkplaceSafety&Health2ModuleinhiscohortattheNgeeAnnPolytechnicGraduationCeremony2011.
Report: WSH Professional Toolkit on Working Safely at HeightJason PhuaExecutive ManagerSingapore Institution of Safety [email protected]
The Singapore Institution of Safety Officers Prize
29. Issue 1/2012
Report: Annual Members’ Nite held on 6 Jan 2012 @ Furama Riverfront Hotel
ItisthetimeoftheyeartorenewtiesandcatchupwithfellowWSHcomradesasmorethan140membersgatheredatRiverfrontHotelforanightoffoodandfunattheMembers’Niteheldon6Jan2012.SISOtooktheopportunitytopresentaplaquetoMrGohChyeGuanforhiscontributiontowardstheInstitutionduringhistenureasWSHCEx-OfficiototheExecutiveCommittee.
Jason PhuaExecutive ManagerSingapore Institution of Safety [email protected]
30. Issue 1/2012
Schedule of SISO Courses (Jan - Mar 2012) (All courses will be conducted at SPGG, 1010 Dover Road, Singapore 139658, unless otherwise stated. Details listed below are correct as of publication date.)
ThisprogrammeistargetedattheWorkplaceSafety&HealthOfficerslookingforfirst-handsharingandpracticalknow-howinmanagingsafetyrelatingtoworkingatheight(WAH).ParticipantswilllearnhowtodevelopandimplementapracticalFallProtectionPlanandalsounderstandthelegalimplicationsandrequirementsregardingWAH.SDU points - 730/03/2012,Friday
FeeS$214.00*(SISOMembers)S$267.50*(Others)
*FeeinclusiveofGST,lunch&refreshments
AttheendoftheCourse,participantswillbe:•Bringconflictintotheopenandaccuratelyidentifytheissues•Maintainemotionalcontrolwhiledealingwithconflict•Useconflictasanopportunityforchangeandgrowth
SDU points - 7(pending)24/04/2012,Tuesday
FeeS$255.00*(SISOMembers)S$295.00*(Others)
*FeeinclusiveofGST
AttheendoftheCourse,participantswillbe:•Toequipparticipantswiththeknowledge&skillsinconductingRiskAssessment,usingsimpleandeffectiveapproaches;•Takeasensiblemethodologyindevelopingappropriatecontrolinitiativesforoccupationalsafetyandhealth;and•ShareexperiencesinmanagingRiskandcomplywithWorkplaceSafetyandHealth(RiskManagement)Regulations.SDU points - 14 points1.6/3/2012,Tuesdayto7/3/2012,Wednesday2.10/4/2012,Tuesdayto11/4/2012,Wednesday3.8/5/2012,Tuesdayto9/5/2012,Wednesday4.5/6/2012,Tuesdayto6/6/2012,Wednesday
FeeS$481.50*(SISOMembers)S$545.70*(Non-members)SDFtraininggrantavailable
*FeeinclusiveofGST,lunch&refreshments
AttheendoftheCourse,participantswillbe:•AppreciatetheneedandunderstandingtherationaleforBBSandsafetyawareness;•Learntoobserve,analyzethehumanfactorserrorsinworkexecutionandintervenewithappropriatestrategies;•Conductobservationsandsharetheresultswiththepeopletheyobserveinone-to-onecoachingsessionsandatgroupmeetings;•Developinterventiontechniquestodecreaseresistanceandincreaselong-terminvolvementintheBBSsafetyprocess.SDU points - 7 (pending)18/05/2012,Friday
FeeS$260.00*(SISOMembers)S$310.00*(Others)
*FeeinclusiveofGST
ThisCourseaimstoequipparticipantswiththenecessaryknowledgeandskillstoperformanddischargetheirresponsibilitiesassafetycommitteemembersasrequiredbytheworkplacehealthandsafetyregulationsandtocontributeeffectivelytotheimprovementofsafetyandhealthattheworkplace.
1.12/3/2012,Mondayto14/3/2012,Wednesday2.16/4/2012,Mondayto18/4/2012,Wednesday3.14/5/2012,Mondayto16/5/2012,Wednesday4.12/6/2012,Tuesdayto14/6/2012,Thursday
S$449.40*SDFtraininggrantavailable
*FeeinclusiveofGST,lunch&refreshments
ThisWDAcompetency-basedDiplomaprogrammeaimstotrainthecourseparticipantswhohaverelevantexperienceorqualificationswithin-depthknowledgeinWSHprofessions.Uponcompletionofthisprogramme,youmayseekforemploymentinWSHcareerasWSHprofessionals,Advisors,ManagersorSpecialists.
FrequencyMonday,Wednesday&Friday(6.30pm-10.30pm)NextIntake-26March2012
S$1,348.20*(WithWDAGrant)S$4,494.00*(WithoutGrant)
*FeeinclusiveofGST
Advanced Certificate in Workplace Safety and HealthParticipantsofthisCoursewillgaintheknowledgeandskillsforfulfillingtheroleofacoordinatorandsupervisorinaccordancewiththeWDA-WSHlevelBcompetency-basedtrainingprogramme.
FrequencyTuesday,Thursdayevenings(6.30pm-9.30pm)OccasionallySaturday(9.00am-6.00pm)NextIntake-27March2012
S$278.20*(WithWDAGrant)S$2782.00*(WithoutGrant)
*FeeinclusiveofGST
•Applyacollaborativeapproachtoresolvingconflict•Increaseproductivityandteamworkbymanagingconflict
Specialist Diploma in Workplace Safety and Health
Workplace Safety & Health Committee Training Course (SCT)
Risk Management Course (RM) BizSAFE Level 2
WSH Professional Toolkit on “Behavior-Based Safety”
WSH Professional Toolkit on “Working Safely at Height”
Resolving Conflict in the Workplace for WSH Professionals
31. Issue 1/2012
Advertising with UsWewelcomeadvertisementstopromoteOSHproducts,oreventsinourquarterlynewsletter,SAFETYMATTERS.
TheNewsletterisdistributedtoallmembers,workplacesafetyandhealthofficers,manufacturers,constructioncompanies,professionalandstatutoryorganizations,tertiaryinstitutions,etc.Ourcurrentcirculationforeachissueismorethan2,200copies.
OUR RATESareasfollows:FullColour PerIssue For4consecutiveissuesFullPage(A4size) S$1,177* S$3,424*HalfPage S$856* S$2,568*
*(AllRatesinclusiveofGST)[email protected].
Readersareinvitedtosubmitarticlesonsafety,healthandenvironmenttoSAFETYMATTERS.Whilewetrytopublishyourarticleinfull,wereservetherighttoeditandpublishitwherenecessary.
Ifyouhaveanynews,ideas,feedbackorexperiencethatyouwishtoshare,dowritetousat:[email protected]
Feedback / Comments
Welcome New Membersfrom December 2011 / January / February 2012
ProfessionalAlamgir Hossain HSE EngineerZicom Equipments Pte Ltd
Ang Chin Tiong Self-employed
Chan Sze Wee Safety EngineerSingapore Oxygen Air Liquide (SOXAL)
Chia Hearn Yong Safety OfficerOrison Consulting
Chua Kok Liang Senior Associate EngineerGlobalfoundries Singapore Pte Ltd
Chua Wee Ping PUB ESP SW-W WSHOPublic Utilities Board
Daniel Oh QHSE ManagerUTEC Survey Asia Pte Ltd
Eio Wee Kwang WSHOHyundai Engineering & Construction Pte Ltd
Esuraja Samuel Packiaraj WSHOHitachi Plant Technologies
Ganesan Elango Safety OfficerPipeline Services Pte Ltd
Gopal Mitram HSE CoordinatorKeller Foundations (S E Asia) Pte Ltd
Hari Kumar S/o Karuppan Asst Manager, HSSEPEC Ltd
Hong Kah YuhSenior EHS OfficerHydrochem Pte Ltd
Huang Yaoxiang Nelson EHS EngineerDelphi Automotive Systems Singapore Pte Ltd
Jeyavarthna S/o Subramaniam Safety ManagerSafety and Health International Consultants Pte Ltd
Joshi Pandurang Gangaram EHS LeaderNalco Pacific Pte Ltd
Kazi Mostofa Ali Abdul Khalek WSHODDS Contracts & Interior Solutions Pte Ltd
Khaw Ghim Teck Self-employed
Khor Han Leong Steven Corporate WSHOJia Yi Construction Pte Ltd
Koh Pei Lin Snr Facilities Maintenance SupervisorMinistry of Defence/Republic of Singapore Navy
Krishnan Mayazhagu WSH OfficerObayashi Corporation
Leong Swee Sam Sole ProprietorA-One Contracting Services
Lim Chee Ming Resident Technical OfficerDP Architects Pte Ltd
Lye Chee Koon Operations ManagerSecom (Singapore) Pte Ltd
Mustaffa Bin Ismail Senior Safety & Technical Engineer The Polyolefin Company (S) Pte Ltd
Ng Chye Meng Hermen HSSE ManagerLTH Logistics Singapore Pte Ltd
Ng Swee Ann S H E ManagerWH Marathan Pte Ltd
Pappu Jaisurya HSE Officer Keppel Singmarine Pte Ltd
Peh Chee Siong EHS ConsultantH.S.E. Consultants Private Limited
Phang Tze Whay Regional Director, EHS & Security Greater Asia Pacific RegionDiversity Singapore Pte Ltd
Remigio Winie Ferrer Quality Executive Singapore Oxygen Air Liquide (SOXAL)
Siew Wei Keong EHS EngineerGE Aviation Service Operation LLP
Sim Pheng Boon Manager Safety & Health DepartmentChangi International Airport Services Pte Ltd
Soundararajan Singaravelu Manager (Safety & Fire Safety)Lim Logistics and Services Pte Ltd
Syam Kumar Prabhakaran Associate DirectorNational University of Singapore
Tan Poh Hock Wilson AVP (Safety)SATS Ltd
Tan Say Peng Safety & Security ManagerST Microelectronics Pte Ltd
Tan Siew Hoon WSHOHak Kian Enterprise Pte Ltd
Teo Eng Hui Bernard HSE SpecialistInstitute of Molecular and Cell Biology
Teo Kok Sen Senior Officer-HSEQ and SecuritySembawang Engineers and Constructors Pte Ltd
Uppudu Ramakrishnan Ajai Kumar WSH Advisor-East AsiaAmerican Express International Inc
Woo Soon On WSH OfficerQingdao Construction (Singapore) Pte Ltd
Yam Sau Leong EHS EngineerWest Pharmaceutical Services (S) Pte Ltd
Yin Yan Ling EHS EngineerGE Aviation Service Operation LLP
AssociatesAbdillah Az-Dzohry Bin Hashim Safety OfficerGoldin Enterprise Pte Ltd
Ahmad Jeffri Saat Senior Continuous Improvement SpecialistBecton Dickinson Medical (S) Pte Ltd
Ahmad Zirasi Bin Ahmad Zin EHS Officer Asahi Kasei Synthetic Rubber Singapore Pte Ltd
Anuar Bin Abdul Majid Safety Manager A&G Industrial Gas Trading Pte Ltd
Chan Chee Kin EHS Leader Trane Distribution Pte Ltd
Choke Mun Tuck Account Representative Sealed Air (Singapore) Pte Ltd
Ho Hoong Kong WernerFire Safety Manager Concorde Security Pte Ltd
Jason Emmanuel Tee Boon Sern DMERI Safety Manager DSO National Laboratories
Jaspal Singh @ Muhammad Ridzwan Safety Manager Obayashi Corporation Dubai Branch
Johnvictor Charles Safety Coordinator Eng Lee Engineering Pte Ltd
Kumaran S/o PerumalEnvironment Health Officer National Environment Agency
Lee Kian Yi Road Infrasture Inspector Gim Tian Logistics Pte Ltd
Lim Kim Leng WSH Coordinator/Mgt Representative Sunchuan Construction & Engineering Pte Ltd
Lim Wee PingHR Manager Seng Meng Laundry Service
Maximilian Seet Thong SenSenior Technician, HSE Cameron Singapore Pte Ltd
Melissa-Kate Ashwell-MeijerGlobal Head of Safety KB Associates
Mohamed Ismail Bin IbrahimEHS Executive Coca-Cola Singapore Beverages Pte Ltd
Mok Jin Heng ChristopherProject Assistant Multistor Storage Solution Providers Pte Ltd
Sai Kwok Woon Scheme Manager DAS Certification Singapore Pte Ltd
Syed Ahmad Bin Omar Alsagoff Security Executive Shangri-la Hotel Ltd (Singapore)
Tan Boon Hong MarkAssistant Director Home Team Academy
Tan Keng Long Paul Property Manager EM Services Pte Ltd
Tang Han KiangLaboratory Technologist National University of Singapore
Woo Su-FangEHS & Facilities Manager (Asia) Excelitas Technologies Singapore Pte Ltd
Upgrade to ProfessionalEdwin s/o SusenathenWSHO CA Safety Technology Pte Ltd
Leong Hong Wee SamuelQEHS Administrator Weishen Industrial Services Pte Ltd
Low Moon Chuen QEHS Senior Engineer Singapore Technologies Kinetics Ltd
Md Hafiidh Bin Asnan M Safety Officer Critical Mgt Pte Ltd
Poh Wee SoonAsst Manager - Fire & Safety Environment Jurong Port Pte Ltd
Soh Wei CongAsst Operations Manager Veolia Environmental Services Singapore Industrial
Tan Hood Eng Quality Inspector RSAF
Thakkar Bharatkumar Rasiklal QHSE Executive SGS Testing & Control Services Singapore P L
CorporateISK Singapore Pte Ltd
Jurong Health Services Pte Ltd
Scatech Engineering Pte Ltd