making it real: build you customer management solution in ... · build you customer management...
TRANSCRIPT
The objective
• Demonstrate how Cloud for Customer
solution can be delivered in an agile
manner with a focus on business user
ownership and adoption.
• Configure Opportunity management,
reports and make it mobile in 45 min
The Team
&
Roland van BreukelenRole: The Customer stakeholder
James HoughRole: Project Manager & Report Guru
Kevin AlcockRole: Config Guru
The background• The customer “Almika” is a leading supplier of
Scottish-themed products, supplying to retail and distribution customers globally.
• ALMIKA are implementing SAP Cloud for Customer across its 150-strong EMEA sales team.
• The sales team splits into several functions: Key Accounts, Retail, and Distribution
The project
1 2 3 4 5 6 7 8 9 10 11 12 13
Go-Live
Design & System Build
Final Preparation
Early life Support
Month 1 Month 2 Month 3
Initial workshop
2nd workshop
TODAY
Scope: SAP C4Sales with integration to SAP ECC
Training
The close
• This new category of solutions help
business users buy in early and commit
• To achieve this the project approach also
needs to reflect this.