making cities smarter - pldt enterprise

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Making Cities Smarter

Dustin Kehoe, APAC Head of Research

October 2020

2

Smart Cities Objectives

Smart Cities: Operational Efficiencies, Improved Decision Making and Sustainability

Citizens: Better Services, Improvements in Public Health and Safety, Overall Quality of Life

Businesses: Transparency, Services to Support a Competitive Environment and Improved Decision Making

3

50%70%

Global Population in Urban Areas

Move to Urban Areas in

India in 2050


China in 2050


ASEAN in 2050

90 Million

255 Million

416 Million

• Are 2% of the Earth’s surface • Contain 50% of the world’s population• Generate 85% of GDP • Consume 75% of energy • Responsible for 80% of carbon emissions

Cities:

Now

2050

49 Mega Cities by 2025

4

What Happens Without Smart Cities?

Increase in Crime Rate

Rise of Socio-Economic Inequality

Congestion/Strain on Infrastructure

Pollution

5

Smart Cities: ICT Opportunities

0

100

200

300

400

500

600

700

2019 2020 2021 2022 2023 2024

Smart City Platforms

Smart Building

Smart Grid

Smart Infrastructure

Smart Transportation

Smart City Platforms Unified Delivery of Local Public Services

Smart Building Building and Land Use and Management, Energy Efficiency, Health and Safety, Automation

Smart Grid Includes distributed renewable energies over central power plants, two-way communication between supplier and customer

Smart Infrastructure Includes incident response, public health and safety surveillance, compliance; environment infrastructure (e.g., smart lightening, bins, irrigation, air quality, etc,).

Smart Transportation Unified Delivery of Local Public Services intelligent traffic management, smart parking, ride-sharing. Winning solutions provide a mix of infrastructure, IoT, analytics, and smart parking.

Million $USD

6

Main Challenge: Slow Start 5% of Smart City Published Strategies are Implemented

153 Published Smart City Strategies in 2019

15 Have a Comprehensive Strategic Approach

Only 8 are at an Advanced Stage of Implementation

SOURCE: ROLAND BERGER SMART CITY INDEX, MARCH 2019

7

Other Challenges: Fragmented Ecosystem; Decision Makers; Security and Privacy

Fragmentation Security, Privacy

8

Recommendations: Telecom Providers Natural Partners for Smart Cities

Network Services

VC, Collab. & Apps

IT Solutions

ManagedSecurity

Data Center & Cloud

Mobility & IoT

1. Connectivity

2. Infrastructure

3. Services

ü Scale

ü Presence

ü Operational Reach

ü Data Sovereignty

ü Compliance

ü Customer Privacy

ü Managed ICT Services

ü Analytics & Insight

ü Channel Partners

ü Ecosystems

9

Where to Start?

Predictive Maintenance Open Systems

Data Governance for Security and Privacy

Open Systems for Interoperability

Access-Agnostic Connectivity

Wong Wen MingSVP, NTT Ltd Asia Pacific

Together we enable the

smart, connected future

We’re part of a global

NTT family

USD 109 bnin total revenue

150+ years of heritage

310,000 people around the world

Top 100 global innovator*

USD 3.6 billion average annual investment in R&D over the next 5 years

*Clarivate Analytics

United Nations - Sustainable Development Goals

NTT is proud to be a Business Avenger for Goal 11: Connected Cities and Communities

We enable a Smart, Connected Future

Smart Transit

Public Safety

Smart Building

Cybersecurity

Smart Health

Enhance situational awareness and Covid-19 health safety rules at high density areas such as train station, bus terminal and malls

Help commuters plan for their journey with real-time transit information. Optimizing fleet management.

Safety & Security

Citizen Experience

Efficiency

1

2

3

Cost Saving

4Using AI-powered Smart Radiology to scan for Covid-19 patients and other pathologies. Ensure early detection and control of pandemic spread

Protect critical infrastructure assets from attacks and security breach. OT/ IT security to ensure endpoints are secured

Smart ecosystems for residential and commercial buildings. Uncovering operational insights and delivering seamless user experience for residents and tenants

Outcome

Smart TrafficAI with automated workflow to manage illegal or overtime parking, and uphold road regulation

The City of Las Vegas looks to NTT to build a safer city for residents and tourists

Smart City

Collaboration with Malaysian authorities on urban mobility

planning

Smart Traffic

Live tracking and data analytics revolutionize the fan experience of the world’s greatest cycling

race

Smart Sports

Using technology to reduce rhino poaching in a private

South African game reserve

Smart ConservationUsing NTT’s technology,

USA MLB carries out real-time ultra-reality viewing of games

at remote sites

Smart Stadium

NTTD’s mobile phone “tap & go”

payment technology with big data analytics for business insights

Smart Transit

AI/ ML predicts whether patient will lapse into a critical condition

within 2 hours

Smart Healthcare

AI-powered radiology solution from NTTD screens for Covid-19 patients fast and cost effectively

Smart Radiology

Docomo testing drone-based inspection service

Smart InspectionSmart building solutions to

visualize and gain insights into occupancy & energy consumption

Smart Building

Smart Innovations from around the world

Smart City Solutionfor City of Las VegasNTT Smart Cityfor City of Las Vegas

City of Las Vegas – Challenges in Public Safety- Inadequate information for fast response to emergencies and deployment of resources- Lack of proactive situational awareness- Lack of a big data platform to improve decision making

Notify “What is going on?”

“What is going to happen?”

Deploy resources ASAP

Situational Awareness

Camera /Microphone

Street, Event, Stadium

Cognitive FoundationICT Resource Orchestration

Proactive Trend Analytics at Core

Reactive Recognition at Edge

Flexible ICT

+

Using real time info and data analytics….

Smart Safety: we bring intelligence to surveillance

Use Cases• Public Venue Safety (proactive alerts)• Crowd counting and volume (occupancy analysis)• Gun shots, panic screams & breaking glass detection• Vehicle count for traffic congestion & patterns• Audience analysis• Detect person or vehicle of interest etc.

Use of sensors, AI and ML gives the city access to critical data on which to make informed safety and management decisions

Value to the City of Las VegasEmpowered through real-time data to make better decisions

and shape the city’s overall performance

▪ Citizen safety and faster response to incidents

▪ Enhance situation awareness

▪ Do more with existing workforce

▪ Making city more livable and viable

▪ Support the city’s economic development

Smart Trafficfor Cyberjaya and others

Cyberjaya, Malaysia works with NTT on urban mobility planningPOC on analyzing traffic patterns to reduce congestion issues

University of California @ Berkeley USATo improve curb-side traffic, increase pedestrian safety and enhance transportation control around campus

Vehicle Count for Traffic

Congestion & Patterns

AI and Predictive Analytics

Victoria’s Public Transport (Australia)NTTD operates MyKi, the state's public transport ticketing system. Towards passenger volume and pattern analysis for urban mobility planning

Smart SportsTour de France

2015Live tracking of all ridersReal-time data analytics

Real-time Data for BroadcastLive Tracking website

Enhanced live trackingEnriched data analytics

Social mediaFull Race Center website

Commentators app

2016Machine Learning & Predictive Analytics

Enriched social media content

Enhanced websites

2017 Enhanced TV graphics incl. 3D maps & data overlays

@letourdata insights featured on TV broadcast

Trialed AI assistantLe Code to France

competition

2018Augmented Reality

Le BuzzMan vs Machine

In Car Race DashboardsNext gen TV graphics

2019Virtual TDFAR Scaled

Fantasy LeagueNew Race Centre

(mobile/web)Virtual Zone Technique

TDF HackfestSmart Stadium Event

Management**

2020

Continuing year on year innovation to bring new data, new experiences and new ways for fans to engage with the race.

Revolutionizing the fan experience since 2015

Digitizing the Tour de France

3D Mapping

Live Data Overlays

@letourdata Insights

Smart ConservationSouth African game reserve

Challenges

64,000 Hectares

“We believe our children deserve a world in which animals roam free”NTT and Cisco

OUTCOME

We reduced rhino poaching

by 96%in a private

South African game reserve, while educating and

uplifting the surrounding communities

Together we do great things

Public Sector Smart City#WeLiveAsOne

Metro Manila16 cities + 1 municipality

Population 14MArea 600 sq kms

Philippines81 Provinces / 146 cities

Population 110MArea 300k sq kms

SMART CITY COMPONENTS

Digital TRANSFORMATION Blueprint

SMART GOVERNMENTØ Policies beneficial and advantageous to its

constituents Ø Citizen Centered programs and activitiesØ Take advantage of data analyticsØ Online real-time public service availability

Ø Public wifi and internetØ Citizen CardsØ Realtime Online payment systems / kiosks

machinesØ Educational / Healthcare servicesØ Public Safety services

SMART DIGITAL CITIZENSØ Citizen engagement and participationØ Development of digital skills Ø Adaptable to change Ø Basic knowledge in using technology

Ø Home internet / mobile phones to access real time data

SMART HEALTHØ Real-time patient data availability Ø Continuous medical services for home-

bound patients thru technology /Ø Medical inventory systems

Ø Internet and WifiØ TelemedicineØ E-prescriptionØ gadgets / wearables / sensors

SMART EDUCATIONØ Teacher / Student engagement and

participationØ Technology adoptionØ Study from home capability

Ø Internet / wifi accessØ Computers / Tablets / Mobile PhonesØ Learning Management Systems

SMART BUILDINGSØ improve the safety, comfort and productivity

of occupant at lowest possible cost and highest efficiency level

Ø Internet and wifiØ connectivity between all the equipment and

systems, in and outØ Automated building systemØ interoperable, connected devices and

systems

SMART TRANSPORTATIONØ Real-time transportation data and schedulesØ Intelligent Transport Systems (ITS)

Ø Public internet and wifiØ RFIDs / sensorsØ Smart trackers and location devicesØ Smart apps in mobile phones

SMART PUBLIC SAFETYØ Automated Command Center and Monitoring

SystemØ Security of the information and infrastructure

Ø Public wifiØ CCTV and sensorsØ Advanced Emergency Response systemsØ Cybersecurity

SMART ENERGYØ Using devices for energy conservationØ renewable energy sources

Ø Internet and WifiØ Automated system (lighting / water / power)Ø Online Metering systems

SMART MOBILITY / WIFI

Ø Access to technologyØ Digital integration of all systems for efficient usage

and sustainable developmentØ enabler of intelligent systems that talk to each other

and build a sustainable environment

Ø Internet and wifi systemsØ Pocket wifiØ Computer / tablets / mobile phone

Smart City#WeLiveAsOne

Mandaluyong

Regional LGU Initiatives (Luzon)

Baguio City – Smart Wifi / Smart City San Fernando Pampanga – Smart Wifi / Smart CityCavite City – Fiberization

Laoag City – Smart Wifi / Smart CityCauayan Isabela – Multisys / Smart City Ilocos Norte – Smart Wifi / Smart City

Regional LGU Initiatives (Visayas)

Mandaue City – CCTV Project Iloilo City – Smart City / Hotline 911 Aklan – Citizen Card / Smart City

Dumaguete – CCTV / Command Center Negros – Snap / CCTV Ormoc / Tacloban – epayments / cctv

Regional LGU Initiatives (Mindanao)

Gen Santos – Smart Wifi / Fiber

Mambajao – Smart Wifi /

Camiguin – Smart Wifi / Fiber

Cag de Oro – Smart Wifi / Smart City

Misamis Oriental – Smart Wifi / PABX

Sarangani – Smart Wifi / Hotline 911

Making a positive

impact in Connecting

the Filipino

© 2020 Nokia1

How a platform approach can enable safer, smarter more sustainable cities.

Barbara NoonanHead of Government and Cities Asia Pacific JapanNokia Enterprise

© 2020 Nokia2

The 4th Industrial Revolution is enabling city transformation

Climate

Al a On Agili

Connected Citizen

Intelligent Optimization

Budget & RevenueTransformation

Citizen-Centric Services

OutcomesSecular Changes

Demographic

Economic growth

Urbanization

Coronavirus impact

Resources constraints

Key technology enablers

Artificial intelligence

IoT

°C

Connectivity & 5G

Edge computing

CloudIndustry 4.0Disruptors

© 2020 Nokia3

Our approach for cities delivers four benefits

7%

37%

8%

27%

21%

72% of budget:• Education• Social Services• Neighborhoods

& Sustainability

Other Financial Services

Social servicesBetter services & lower

costs with proactive elderly care

Neighborhoods & sustainability

Smart urban infrastructure: IoT sensors for utilities, public safety & monitoring

Education servicesConnectivity for digital education

City infrastructureTraffic, Water, waste management

Services Innovation

Inclusion & Strategic Priorities

Shift to Digital Services

Trust & Resilience

© 2020 Nokia4

City as a Platform value chain

2. Digital service delivery & data value platform• Delivery of digital government services• Data platform & analytics for new programs, innovation

1. Connectivity is the foundation• Bridge the digital divide• Channels for digital services• IoT & Analytics at scale, volume, velocity

Social &Economic value

X1

X10

X100

3. Ecosystem

• Partners• Users• Value creators

© 2020 Nokia5

The Nokia solution for cities02

City Connectivity Platform Next-Gen Services

Intelligent Assets

Analytics Platform &Integrated Operations Center

2 3 41

© 2020 Nokia6

1GbpsCapacity

IoT Latency & reliability

4.9G

99.99%

10millisecondsLow data rate Long battery life

Telecare and Telemedicine

Remote Learning

Future of Work

IoT, ML, AI Innovation

10x increase to 10Gbps

Capacity

IoT Latency & reliability

5G

99.9999%

1 millisecond1 000 000devices/km2

Broadband connectivity enables city transformation

© 2020 Nokia7

Inclusion & Digital Divide

Strategic Outcomes & Sustainability

Covid-19 & Shift to Digital

Platforms, Business Models, PPP Ecosystem

Technology

Financing

Contracting

Ecosystem

Thought leadership

City Vision

Addressing Multiple dimensions drives success

Republic Act 11032EASE OF DOING BUSINESS AND EFFICIENT

GOVERNMENT SERVICE DELIVERY ACT

Republic Act 10121PHILIPPINE DISASTER RISK REDUCTION &

MANAGEMENT (DRRM) Act

Republic Act 10121Philippine Disaster Risk Reduction and Management (DRRM) Act of 2010

• “…an act mandated to strengthen disaster management in the Philippines, a country prone to natural hazards”

• it aims to develop a framework and roll out resources that will enable the national & local gov’t. and other stakeholders to build disaster resilient communities

• empowers regional and local disaster management bodies in terms of responsibilities and funding

• was also invoked to allocate resources in the fight against COVID-19

Republic Act 11032EASE OF DOING BUSINESS AND EFFICIENT

GOVERNMENT SERVICE DELIVERY ACT OF 2018

• Standardized deadline for government transactions

• Single unified business application form

• Business one-stop shop

• Promotes automated, electronic systems

• Central business portal and Philippine Business Databank

ROADMAP FOR DIGITALIZATION

Safe, Protected, and Reliable ICT

ICT-Enabled Government

Greater Public Reach

ICT Capacity Development

Investing in a Digitally Connected Future for the Philippines

The nation’s fastestfixed and mobile

network

1H 2020

Philippine’s Fastest Fixed Internet

Philippines’ Fastest Mobile Internet

LOCAL GOVERNMENT

ü End-to-end, Flexible and Scalable

ü Unified and Omni-Channel

ü Telco-grade Cloud Solution

ü Help Desk Support

ü Securely hosted in Vitro Data Center

CCaaSCONTACT CENTER AS A SERVICE

Managed IT Servicesü Scalable, Modular, Customizable

ü Based on an LGU’s specific

requirements

ü OpEx-based

ü Backed by the PLDT Group’s Fixed,

Wireless and ICT Solutions

DUMAGUETE COMMAND CENTER

EmergencyResponse Solutionü Mobile-based First Responder Application

ü Increased Situational Awareness from the

headquarters to the Front Lines

ü High-configurable, User Friendly Interface

ü Exchange Information, Images and Streaming

Video from the Frontlines to HQ and back

SORSOGON

MANILA CITIZEN APP

Citizen Engagement

CITIZEN APP

Your city’s own mobile application for

citizen requests, news, announcements

and community bulletins.

CAUAYAN, ISABELA SMART CITY

ceGovernment Solutions

Solutions and Services that promote and

support ease of doing business

eGovernment Platforms

Citizen IDCitizen’s ID card with e-money support,

supporting safe, secure and documented citizen benefits, cash disbursements, etc.

InternetAccess for All

ü Carrier-grade Wi-Fi

connectivity

ü Fast, Free and FIBR-Powered

ü Over 1200 sites, across 200

LGUs across the country

Together, we can make each City and Municipality, a Smart City

NATIONAL GOVERNMENT

and more…

Digital Payments

ü In partnership with over 50 National

Government Agencies

ü Fast, Safe and Secure

ü Contactless Digital Payments

Digital Forms

Data Gathering and Electronic Form

Builder solution that supports applications,

service requests, surveys, photo capture

and signature capture, GPS location data

and other use cases

Public TransportSolutions

PUV TRACKING SOLUTIONNext-generation GPS tracking, fleet

management and vehicle monitoring solutions.

MOBILE CONNECTIVITYConnect bus fleets with business-grade WiFi to

address the connectivity needs passengers.

SmartSatellite

Tailored to perform in demanding and

remote environments, you will always

be able to communicate and

connect, whether through voice, SMS,

or data.

Cyber Security

A holistic portfolio: we predict, prevent,

detect, and respond to cyber-attacks

with solutions and services to

complement your security maturity.

Public, private and hybrid cloud solutions, coupled with multi-cloud expertise to ensure that enterprises are equipped with the right cloud platforms.

Cloud

Safeguard your data and operations

through data back-up and a secured

alternative office space. Reduce the

risk of IT infrastructure obsolescence

through Managed Server Hosting.Vitro Makati, Vitro Clark

Home of the only three TIA-942 Rated 3 Facilities certified data centers in the Philippines.

Ensure connection within your institutions and with your customers while working remotely. Stay productive wherever, whenever by hosting online meeting so you and your team can collaborate remotely.

Collaboration Tools

The good thing is that the digital revolution is

not only about technology – but it is ultimately, eminently

human.

Manny V. PangilinanPLDT Group Chairman

© 2020 Cisco and/or its affiliates. All rights reserved. Cisco

Government – Maintaining Business Continuity in the New Normal

Source: https://blogs.cisco.com/government/keeping-the-public-sector-connected-during-the-covid-19-crisis


Cisco is the only company that can offer a flexible architecture for a Resilient Distributed Enterprise

Flexibility – Automation, Visibility, Assurance, and Analytics

SoftwareDefined Access

SoftwareDefinedWAN

(SDWAN)

CloudEdge

Services

Intent Based Networking and Security

Zero Trust Security – Micro-segmentation, Identity, Mobility, Policy and Compliance

Secure Infrastructure

SP/MSP Play

Application Experience

Devices and Things

Remote Worker/ WFH

Branch or Campus

Temporary Workplace

SMBEnterprisesPublic Sector

Distributed Workers and Things

Internet

SaaSVDI

Data Center: HX

PublicCloud

HybridCloud Applications

CloudOn Premise

Distributed Applications

and Cloud Services


Business Value of Cisco SD-WAN

Full IDC report available on www.cisco.com/go/sdwan

$14.98M increased revenue per organization

Lower five-year cost of WAN operations

Faster to implement policy/ configuration changes

Less unplanned downtime

38% 58% 94%


Cisco SD-WAN

Circuit Load Balancing

Direct Internet Access

Centralized Management & Orchestration

Circuit Cost Savings

Basic SD-WAN*

Cisco SD-WAN extended capabilities

App Aware Dynamic Routing

Security & Segmentation

Voice Optimization

SaaS/IaaS Optimization

Open and Programmable

Multi-Tenant/ Multi-Domain

Analytics & Visibility

Circuit Load Balancing

Direct Internet Access

Centralized Management & Orchestration

Circuit Cost Savings

Summary of Basic SD-WAN Capabilities*

Multi-layered Security

Application Optimization

Enterprise Scale

*Gartner Critical Capabilities for WAN Edge Infrastructure


Multicloud Partners: SD-WAN Beyond the Branch

Easy network extension to Amazon AWS using virtual

instances of on-prem devices

Native integration of SD-WAN end points into AWS Transit

Gateway (TGW) Network

Equinix

Office 365 path selection and optimization improves the end

user experience

Centralized management, automated configuration and policy changes with Azure

Microsoft

Ease of management with the ability to extend Cisco SD-WAN fabric into colocation

Establish direct and secure, private interconnection

between branch and public clouds

Amazon

These Partnerships Will Help Accelerate Enterprise Cloud Strategy

Google

Industry’s first application-centric multicloud networking

fabric

Exchange service-level agreement settings, security policy, and compliance data, between SD-WAN and GCP


Network as a Service Network Security as a Service

Connect It Secure It

Sensitive Data

Awareness

Threat Detection

Market Convergence

Secure Access Service Edge (SASE)

Source: Gartner

Cisco is best positioned for the SASE Transformation

SD-WAN Secure Web Gateway(SWG)

Firewall as a Service(FWaaS)

Cloud Access Security Broker(CASB)

Zero Trust Network Access

(ZTNA)

Delivering High Quality Citizen Services Kapil KaulHead of Technology and Business Solutions Asia Pacifica and Japan

© IDC 2

Flatten the curve

CostOptimization

BusinessResiliency

BusinessContinuity

FutureEnterprise

Targeted Investments

BUSINESS FOCUS

EconomicSlow Down RecessionCOVID

CrisisThe NextNormal

Returnto Growth

ECONOMIC SITUATION

L E V E R A G I N G T E C H N O L O G Y T O F L AT T E N T H E C U R V E

Source: : IDC COVID-19 Journey to the Next Normal

3

Prioritizing the key outcomes Citizen ServicesHelping customers to Build, Operate, Secure and Analyze the Enterprise

INSIGHTSSPEED AGILITY SECURITY

ENABLED BY:

Enterprise DevOps

Hybrid ITManagement

Security, Risk& Governance

Predictive Analytics

4

§ 1,800 applications, managed by eight providers

§ 500 application tests are carried out each month

§ Automates quality and testing process, helping deliver better services to citizens

§ Ensures more resilient applications, cutting the number of fixes required, saving IT resources & Costs

CTTIImproves quality helping deliver better services to citizens

CTTI streamlines testing with Micro Focus Quality Center and delivers better services for citizens.

5

§ Toolkit Working HOME

§ Toolkit Remote Justice

§ New ESM Resources

ü Events (Committee Meetings with electronic voting)

ü Supply stock (Integrated to requests)

ü Travel Control (public servants)

ü Compliance (Resolutions, Laws and etc.)

Brazil Justice DepartmentFirst contact resolution improved from 8.7% to 45%

Judicial Commission used Micro Focus SMAX to quickly pivot processes for Home workers

6

§ Leader in the telehealth industry

§ e DoD online platform provides 24/7 on-demand access to qualified Australian doctors & prescription , when need most

§ Sensitive data – ISO 27001, GRPR, ISM§ 235 percent, via web traffic

§ Microsoft Azure cloud-only

§ Web application§ iOS and Android mobile apps

Doctors on DemandEnsured full regulation compliance

DoD uses Micro Focus Fortify on Demand to scan the source code of the public web application

Our commitment to our customers

Aerospace & Defense Investment Services

9(of TOP 10)

Oil & Gas Telecom

10(of TOP 10)

4(of TOP 5)

10(of TOP 10)

Deliver the mission-critical software that keeps the

digital world running. Combine pragmatism,

discipline, and customer-centric innovation to deliver

trusted, proven solutions that customers need in order

to Run, Transform and Adapt.

That’s high tech, low drama

Thank Youinfo: [email protected]

Data, Analytics and Decision-Making: How Governments Can Manage Through Crisis

Pras Moorthy Sr Manager, South East [email protected]

http://tableau.com

We help people see and understand data

public.tableau.com

public.tableau.com

We help people see and understand data

What role is data playing in decision-making and shaping priorities in this challenging

environment?

What are the most common challenges local governments face

in using data effectively?

How are analytics solutions evolving to help address these

needs?

How can government leaders support this shift and empower

decision-makers at all levels?

insights.cincinnati-oh.gov

© 2003-2020 Tableau Software, LLC, a Salesforce Company. All Rights Reserved

Pras Moorthy Sr Manager, South East [email protected]

“Data is a precious thing and will last longer than the systems themselves.”

http://tableau.com

making cities smarter - pldt enterprise

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