making a smart investment: adopting a hosted network strategy · making a smart investment:...

© 2019 Jack Henry & Associates, Inc.®1 © 2019 Jack Henry & Associates, Inc.®

Making a Smart Investment: Adopting a Hosted Network Strategy

Presented by:

Sebastian Fazzino – CISSP, CISM, CGEIT

© 2019 Jack Henry & Associates, Inc.®2

As IT Network Demands Escalate, How can you stay Flexible?

Does your network

infrastructure support

your ability to grow your

business?

Does your network

infrastructure leave you

secure, compliant, and

resilient?

Are you confident you have the

right people with the right training

watching and maintaining your

network infrastructure 24x7?


Today’s Banking Security Dilemma

Sophisticated Threats Complex IT Environments Talent Shortage


Gaining a Strategic Advantage Requires:

1. Business Agility

2. Enhanced Cybersecurity

3. IT & Security Expertise


Business Agility

• Digital banking

• Multiple brands

• Acquisitions

• New branch openings

• New applications

• New software features and functions

• Taking banking to your customers

• Employee’s work anywhere


Business Agility Challenges

• Integration

• Flexibility in staffing

• Clients demand 100% uptime

• Over/under buying hardware

• Unplanned purchases

– CapEx vs OpEx


Cybercrime will Cost Businesses

Source: Juniper

The Future of Cybercrime & Security: Financial and Corporate Threats & Mitigation

Rapid digitization

of consumers’ lives

and records

Data breaches

$6.1 trillion

globally by 2021


FIs Top Concerns Related to the Use of Cloud Service

JAVELIN - The Cloud Conundrum: Banks Balance Customer Privacy and Business Efficiency

60%


Verizon Data Breach Investigations Report

How long did it take to detect

compromise?


Financial Threat Landscape Report

Source: IntSights Financial Institutions Threat Landscape Report

• 151% increase in FI assets on the dark web

• 91% increase in targeted phishing attacks

against FIs

• 149% increase in stolen credit card information

• 135% increase in the selling of online banking

information and banking records on the black

market

• 40% increase in employee credential theft

Social Media

State-sponsored APT Groups

Mobile Banking

Phishing-as-a-Service

V

E

C

T

O

R

S


FI’s hit by Emotet

• Emotet Banking Trojan/Worm

• Polymorphic, Worm-like capabilities

• Constantly-changing payloads

• Spreads rapidly across networks

• Computers can become infected without

any user interaction

• Brute forcing passwords causes users to be

locked out of their machines


“The U.S. Department of Homeland Security considers

it to be among the most costly and destructive threats

to U.S. businesses right now”

“Emotet is among the most costly and destructive malware

affecting the financial sector. - Carbon Black”

$1Million per incident +/-1 $Million lost productivity

4B FI (west)

$1+ Million lost productivity

600M FI (east)


U.S. Bureau of Labor Statistics

• April, 2019, The tech industry's unemployment rate hit 1.9%

• 200,000 unfilled InfoSec positions today, estimated 1M in 2020

– Staffing & retaining

– Technology & banking specialization

– IT overwhelmed with daily operations


IT & Security - Labor Salary Statistics

Computer Support Specialists• Technical Training

• $54,000

Information Security Manager• Bachelor Degree

• $120,000

Information Security Analyst• Bachelor Degree

• $98,000

Network and Computer Sys Admin• Bachelor Degree

• $82,000

Computer Network Architects• Bachelor Degree

• $110,000

Network Operations Manager• Bachelor Degree

• $115,00

Chief Information Security Officer• Bachelor Degree

• $220,000


On Premise vs. Cloud

Hardware Infrastructure

Cost Categories: On Premise Cloud Amortized cost comparison

Source: Forrester “Understanding the true cost of cloud services”

Software

Subscription cost (SaaS)

Operating cost

Labor / Implementation cost


Gladiator® Hosted Network Solutions™ (HNS)


Hosted Network Solutions (HNS)

• Infrastructure as a Service

(IaaS) in JHA’s private cloud

• Disaster Avoidance

• Ability to “bank” anywhere


Hosted Network Solutions

• Hosted server IaaS in JHA’s private cloud

– VMWare Virtual Servers

– VMWare Virtual desktop client delivery

– Hardware and Microsoft SPLA licensing

– Hardware and software maintenance

– Can include all JHA and third-party apps

• One single point of contact


Risk Avoidance with HNS

✓ Augment with JHA certified &

experienced engineers

✓ Transfer responsibilities to JHA

✓ Focus your IT on strategic initiatives


Consumption Computing Model


Financial Institution

Carrier Neutral

POP 1

Carrier Neutral

POP 2Gladiator HNS Platform

Allen, TX DC

Gladiator HNS Platform

Branson, MO Mountain DC

HNS Topology Overview

Gladiator SOC/NOC


Branson, MO – Mountain Site

REDUNDANT POWERTwo separate electrical transmission feeds from different states

REDUNDANT COMMUNICATIONSMultiple levels of telecommunication and ISP resiliency

ROBUST HARDWAREConfigs to support business interruption or disaster avoidance scenarios

REPLICATIONFull data replication technology ensures complete recovery of services


Branson, MO – Mountain Host Site


Managed IT Services for HNS

Proactive IT

Infrastructure

management,

monitoring,

reporting, and

maintenance


SECURITY LAYER 6 - Server level Event Log Analysis (ELA) and Enterprise Vulnerability Scanning (EVS)

HNS Cloud Security


HNS Clients

> 12,000 VDI Desktops

> 3,500 Servers

De novo to 10B

140 Financial Institutions with

over 75 Billion in Assets

5

13 14

3538

28

0

5

10

15

20

25

30

35

40

2014 2015 2016 2017 2018 2019


Business Agility – Community Bank in Northeast

• Aggressive growth goals

• Three new branches during the last three years

• Efficiencies gained from implementing Hosted Network Solutions

"As a community financial institution in the rural America, it

was imperative to have access to the IT expertise that this

partnership offers, as well as the scalability to easily

expand services and locations. Hosted Network Solutions

has given us a flexible environment in which to grow

our bank's footprint."


Business Agility – Large Community Bank in the Southeast

• Rapid growth through acquisitions

• A simple notification to add VDI seats

"Faster provisioning of resources. Improved IT

efficiencies by freeing up IT resources to focus

strategically versus day-to-day network management and

monitoring. Almost complete elimination of in-house data

center. Reduced operational costs and risks. Simplified

acquisition process and costs”


How We Help Our Clients

INCREASEOperational Efficiencies

CONTROLIT Expenditures

MITIGATECybersecurity Risk

EMPOWERManagement Oversight

PROVIDEVisibility into Security & Controls

PROTECTYour Reputation


The HNS Advantage

• Business agility

• Enhanced cybersecurity protection

• Experts in IT, security & compliance

• Disaster avoidance

• State-of-the-art, top-tier data centers

• Evergreen technology

• Reduced vendors – create partnership

Gladiator®


Questions?

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