Make the most of it!

Combine PM Practice with New Business Value Trends

Ann Skinner, PMPFeb 2016

Agenda• “Here’s Ann Skinner”• PM + Creativity• Trends

– Universe– Evolution– Continuum– Research

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There’s a Big Universe Out There

Saynisch, M. (2010) Mastering of complexity through PM-2

Making the most of trends – Ann Skinner – 02-08-16

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IT Project Management Evolves with Technology

When

How

What

Why

Who

1970’sDPData Processing

1980’sMISManagement Info Systems

1990’sSISStrategic Info Systems

2000’sPervasiveUbiquitous Computing

American Hospital Supply

EDS

Schneider National

Amazon

PCsDell, HP

Microsoft

RokuApple I products

Google EarthAutonomous Cars

FunctionalC & ControlPredictive

Matrix Strong Matrix ProjectizedServantAgile

Mainframe Client Server Hosted Cloud

Reduce Costs(Technology)

ManagementSupport(User)

Business Enablement(Business)

Always on(Customer)

Ward, J., & Peppard, J. (2003). Strategic planning for information systems.

Sabre

IBM

Merrill Lynch

Making the most of trends – Ann Skinner – 02-08-16

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Project Management 2nd OrderPM-2

Complexity ManagementCybernetic 2nd Order – Dynamic - CatalystSystemic-evolutionary – Self-organizationEmergence – Instability – Transclassical Logic

There’s a Big Universe Out There

Project ComplexityLow Medium High Very High

Environmental ComplexitySociety and Economy

Very High

High

Medium

Low

Saynisch, M. (2010) Mastering of complexity through PM-2

Project Management 1st OrderPM-1

Traditional Project ManagementCybernetic 1st Order - Command and ControlHard Reality – Plan/Actual – Hard Acting

Making the most of trends – Ann Skinner – 02-08-16

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Continuum of Diverse Projects

Project Management Continuum

100%Predictive

100%AgileHybrid

Discrete ManufacturingEmergency MgtRed CrossSafetyEnvironmental

Business IT ProjectsTeam led projectsWork CooperativesConstruction ProjectsSupply Chain Mgt

New Product DevelopmentAgile ManufacturingGame SW Development

Methodologies vary broadly by type of project

Making the most of trends – Ann Skinner – 02-08-16

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Voice of Research

Making the most of trends – Ann Skinner – 02-08-16

Resource Based Theory (RBT) – value is created when individual and team operational resources, and exploitation of infrastructure to accomplish a business objective

• Dynamic environments benefit more from capability building or “resource orchestration” focusing on responding to external changes (Wang, Liang, Zhong, Xue, & Xiao, 2012).

• ERP implementations – ERP success varies by the firm size • medium and large firms most benefiting by information availability and base

decision-making• smaller firms benefiting from transformation and information availability

(Uwizeyemungu & Raymond, 2012). • Business Process Change – BPM expertise not as important as Change

Management, Project Management and IT Management capabilities (Jurisch, Wolf, & Krcmar, 2014) .

• Lempinen and Rajala (2014) conclude that values is created from • “orchestrated social action” of the people involved on the project• IT team main role is to coordinates the stakeholder interactions during the

product development

QuestionsIt may wind up looking different than what you thought going in …

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References

Making the most of trends – Ann Skinner – 02-08-16

Jurisch, M. C., Palka, W., Wolf, P., & Krcmar, H. (2014). Which capabilities matter for successful business process change? Business Process Management Journal, 20(1), 47-67. doi: 10.1108/BPMJ-11-2012-0125

Lempinen, H., & Rajala, R. (2014). Exploring multi-actor value creation in IT service processes. Journal of Information Technology, 29(2), 170-185. doi:10.1057/jit.2014.1

Roberts, N., & Grover, V. (2012). Leveraging Information Technology infrastructure to facilitate a firm's customer agility and competitive activity: An empirical investigation. Journal of Management Information Systems, 28(4), 231-270.

Saynisch, M. (2010). Mastering complexity and changes in projects, economy, and society via Project Management Second Order (PM-2). Project Management Journal, 41(5), 4-20. doi:10.1002/pmj.20167

Wang, N., Liang, H., Zhong, W., Xue, Y., & Xiao, J. (2012). Resource structuring or capability building? An empirical study of the business value of Information Technology. Journal of Management Information Systems, 29(2), 325-367.

Ward, J., & Peppard, J. (2003). Strategic planning for information systems. West Sussex, England: John Wiley & Sons LtD.