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Slide 2 Maintenance Utilization TECH 58100 Project Measure Phase Chris Gray 10/2/2013 Slide 3 Project Review Maintenance organizations must operate as an independent entity within a business. Their focus must be customer service and attention on equipment up-time, equipment availability, timeliness of repairs; along with cost. The opening statement of the business case was reiterated to re-enforce the point of maintenance efficiency and cost reduction. Utilizing your system and resources is essential to providing your customer with timely repairs at a low cost. Reduced time for general repairs repairs made