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15 - 26 Mar 2020, Dubai 13 - 24 Dec 2020, Dubai Maintenance Strategy Development & Cost Effective Implementation

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Page 1: Maintenance Strategy Development & Cost Effective …glomacs.com/wp-content/uploads/2020/02/MN009_Maintenance-Strategy... · • All Professionals negotiating, managing and verifying

15 - 26 Mar 2020, Dubai

13 - 24 Dec 2020, Dubai

Maintenance Strategy Development & Cost Effective Implementation

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Introduction

The first module of this workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The second module then helps you decide in a rational way which activities are best done with internal resources and which are best outsourced. Tools and techniques are introduced which will help you ensure that outsourcing contracts are comprehensive and avoid the common pitfalls.

The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must - so is this ten - day seminar.

The focuses of this seminar are highlighted as follows:

• Financial concepts of costs, capital, profit and return on investment

• The model for asset healthcare

• Cost impact of equipment failure and degradation

• Proactive practices and tools to reduce maintenance costs

• Failure analysis to focus cost reduction efforts

• Work management to improve resource efficiency

• Understanding Outsourcing considerations

• Contracting types, incl. Service Level Agreements (SLA’s)

• Key Performance Indicators (KPI’s) to monitor performance

• Developing Contracts – The Contracting Cycle

• Negotiating skills

• Continuous improvement and performance management: how to evaluate the performance with all parties involved

The training seminar is split into two modules:

MODULE I - Maintenance & Reliability Best PracticesMODULE II - Maintenance Contracting & Outsourcing

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a two-weeks training course.

Objectives

By the end of this GLOMACS training seminar delegates will be able to

• Understand the concepts of costs, capital, profit and ROI • Understand the cost impact of unanticipated failure • Apply proactive policies to reduce future maintenance costs • Structure and analyse failure data to reduce repetitive failures • Identify root causes of unanticipated failure costs • Reduce resource costs through efficient work management practices • Decide rationally what maintenance activities to outsource and what

not • Use the features, functions and benefits of lean maintenance contracts • Use the most applicable type of maintenance contracts (incl. Service

Level Agreements) and when/how to apply them • Define service levels and monitor the contractor performance • Develop and negotiate a maintenance contract • Recognize the pitfalls • Evaluate the delivered performance of all parties involved • Implement maintenance contract management

Training Methodology

This GLOMACS Maintenance Strategy Development and Cost Effective Implementation training seminar is a combination of instructor lead topic areas and class discussions. This GLOMACS training seminar will be conducted along interactive workshop principles. Experiences from different areas will be discussed. There will be many opportunities for discussion and sharing experiences.

Organisational Impact

The organisation will:

• Gain an understanding of the sources of maintenance costs • Be able to focus its resources on the events that contribute most to

costs • Gather and structure failure data in a meaningful way • Eliminate defects that are driving costs • Understand how to outsource maintenance activities in a professional

way • Be able to apply proper maintenance contracts very fast • Get instruments to improve maintenance contract management in

both short as well as long term • Will get the most out of the maintenance contracts • Avoid potential pitfalls regarding developing and managing

maintenance contracts • Save time, money and irritation

Personal Impact

By attending this GLOMACS training seminar, the participants will be able to:

• Understand the behaviour and events that are driving costs • Understand how poor reliability is a major factor in the cost equation • Implement a PM program to improve reliability • Implement root cause analysis to eliminate defects • Apply best practice work management to ensure early detection and

correction of defects • Gain understanding and practical insight of outsourcing and

contracting aspects • Improve the level of personal knowledge • Be more professional in contracting processes and negotiations • Work more effectively by applying the right approach • Add value for themselves • Plan and develop a future career

Who Should Attend?

This GLOMACS training seminar is suitable to a wide range of professionals, but will greatly benefit:

• Planners • Supervisors • Engineers • Reliability Engineers • Maintenance Team Leaders and Managers • Operations Team Leaders and Managers • All Professionals involved in procurement and supply chain

management • All Professionals negotiating, managing and verifying maintenance

contracts • Teams who have been assigned the responsibility of establishing

a maintenance contract will find it extremely useful to attend this seminar as a unit

• Anyone who wishes to update themselves on Maintenance Contracts & Outsourcing

Maintenance Strategy Development & Cost Effective Implementation

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DAY 4Cost Reduction through Defect Elimination

• Failure Data Collection and Analysis

• The Impact of Chronic Failures vs. Intermittent

Failures

• Focus Improvement through Pareto Analysis

• Quantify Losses in Life Cycle Terms

• Rigorous Root Cause Analysis Techniques

• Root Cause Analysis Case Study

• Discussion of Software and Templates to

Support Analysis

DAY 5Work Management Converts Strategy to Practice

• Work Identification and Defect Reporting

• The Importance of Backlog

• Planning for Quality and Reliability

• Capacity Planning

• Scheduling for Efficiency

• Work Logistics and Preparation

• Checklists and Practical Aspects Work Quality

Control

• Final Discussion and Evaluation

DAY 1Equipment Life-cycle Cost Introduction

• Definitions of Reliability, Maintenance & Asset

Management

• The Concept of Costs, Capital, Profits and

Return On Investment

• The ‘Asset Healthcare Model’

• Key Areas of Asset Management

• Open Discussion Sessions

DAY 2

Cost Factors and Causes

• The Real Cost of Unanticipated Failure

• Asset Performance Standards

• The Forms of Asset Failure and Degradation

• The Causes and Nature of Asset Failure and

Degradation

• The Effects, Cost and Risks of Asset Degradation

• Practical Application and Discussion of Case

Study

DAY 3

Breaking the Cycle of Degradation and Costs

• Programmed Maintenance

• Programmed Maintenance Intervals

• Condition-based Maintenance Intervals

• Implementing Optimised PM Programs

• Optimizing Spares to Support the Maintenance

Program

• Practical Application and Discussion of Case

Study

MODULE IMaintenance & Reliability Best Practices

Seminar Outline

“REP logo, PMI & PMP are registered trademarks of Project Management Institute, Inc.”

ApprovedCentre

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DAY 6Outsourcing Considerations

• Introduction

• Asset Management - The Business Impact of

Maintenance

• Considerations in Outsourcing Maintenance – What

to outsource and what not?

• Activity on Asset Matrix

• Risks Involved

• Outsourcing Maintenance Activities – case study

DAY 7

Maintenance Contracts

• Maintenance Contract Types

• Parties Involved

• The Tendering Process – Modern Ways of Tendering

• Choosing the Right Contractor

• Costing the Service

• Defining Key Performance Indicators to Monitor the

Performance of All Parties Involved

• Use of Balanced Scorecard with Performance

Contracts

• Interactive Exercise and Examples

DAY 8 Developing the Maintenance Contract

• Vendor Management

• The Contracting Cycle

• Assemble a Team

• Assess, Determine and Specify the Required Service

Levels

• Writing the Contract – Contents of a Maintenance

Contract

• Interactive Exercise: Review Some Existing

Contracts

• Implementing Contract Management – How to

make it work? (Performance Management)

• Periodic Evaluation & Improvement

DAY 9Grounding and Negotiating the Contract

• Expectations about Availability, Reliability and Costs

• The Extensive Preventive Maintenance Schedule –

“tricks” of Maintenance Contractors

• The Seven Steps to Develop a Risk Based

Maintenance Concept

• Using the Maintenance Concept to Negotiate More

Effectively Lean Maintenance Contracts

• Negotiating the Contract – negotiation ploys

• Negotiating the Contract – negotiation tactics

• Negotiating Tips

• Interactive Exercise and Role Play Regarding

Negotiating

DAY 10Final Workshop

• Development of a Maintenance Contract in Groups

• Defining the Requirements and Service Levels

• Develop the Offer

• Selection Criteria

• Presenting the Bid

• Closing the Contract

• Evaluation of Results

• Wrap-up

MODULE I IMaintenance Contracting

& Outsourcing

Seminar Outline

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REGISTRATION DETAILS

LAST NAME:________________________________________FIRST NAME:_______________________________________DESIGNATION:_____________________________________ COMPANY: ________________________________________ADDRESS: __________________________________________________________________________________________CITY:______________________________________________COUNTRY: ________________________________________TELEPHONE:______________________________________MOBILE: __________________________________________FAX:________________________________________________EMAIL:_____________________________________________

AUTHORISATION DETAILS

AUTHORISED BY:_____________________________________________________________________________________DESIGNATION:_____________________________________ COMPANY: ________________________________________ADDRESS: __________________________________________________________________________________________CITY:______________________________________________COUNTRY: ________________________________________TELEPHONE:______________________________________MOBILE: __________________________________________FAX:_____________________________________________EMAIL:_____________________________________________

PAYMENT DETAILS

q Please invoice my company q Cheque payable to GLOMACSq Please invoice me

CERTIFICATION

Successful participants will receive GLOMACS’ Certificate of Completion

4 WAYS TO REGISTER

Tel: +971 (04) 425 0700 Fax: +971 (04) 425 0701Email: [email protected]: www.glomacs.com

TERMS AND CONDITIONS

• Fees – Each fee is inclusive of Documentation, Lunch and refreshments served during the entire seminar.

• Mode of Payment – The delegate has the option to pay the course fee directly or request to send an invoice to his/her company/sponsor. Credit card and cheque payments are both acceptable.

• Cancellation / Substitution – Request for seminar cancellation must be made in writing & received three (3) weeks prior to the seminar date. A US$ 250.00 processing fee will be charged per delegate for each cancellation. Thereafter, we regret that we are unable to refund any fees due, although in such cases we would be happy to welcome a colleague who would substitute for you.

• Hotel Accommodation – is not included in the course fee. A reduced corporate rate and a limited number of rooms may be available for attendees wishing to stay at the hotel venue. Requests for hotel reservations should be made at least three (3) weeks prior to the commencement of the seminar. All hotel accommodation is strictly subject to availability and terms and conditions imposed by the hotel will apply.

• Attendance Certificate – a certificate of attendance will only be awarded to those delegates who successfully completed/attended the entire seminar including the awarding of applicable Continuing Professional Education Units/Hours.

• Force Majeure – any circumstances beyond the control of the Company may necessitate postponement, change of seminar venue or substitution of assigned Instructor. The Company reserves the right to exercise this clause and implement such amendments.

• Fair Access / Equal Opportunities – In the provision of its services as a world-class Training Provider, the Company is committed to provide fair access / equal opportunities throughout the delivery of its courses and assessment leading to the completion of training seminars, or 3rd party qualifications/certifications.

Code Date Venue FeesMN009 15 - 26 Mar 2020 Dubai $9,900

MN009 13 - 24 Dec 2020 Dubai $9,900

Maintenance Strategy Development & Cost Effective Implementation

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P.O. Box 74653 Dubai, U.A.E.T: +971 (04) 425 0700 | F: +971 (04) 425 0701

E: [email protected] | W: www.glomacs.com

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