maintenance alarms for avaya auraâ„¢ communication manager, media

Maintenance Maintenance Alarms for Avaya Aura™ Communication Manager, Media Gateways and Servers
03-300430 Issue 5
© 2009 Avaya Inc. All Rights Reserved.
Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.
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Warranty Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language, as well as information regarding support for this product, while under warranty, is available through the following Web site: http://www.avaya.com/support
Copyright Except where expressly stated otherwise, the Product is protected by copyright and other laws respecting proprietary rights. Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense under the applicable law.
Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://www.avaya.com/support
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Structure of the book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Conventions used in this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Useful terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Related resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Safety precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Technical assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
MO groupings by Media Module type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Viewing Communication Manager Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Command Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Alarm levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
AC-POWER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
ADJ-IP (ASAI Adjunct TCP/IP Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
ADM-CONN (Administered Connection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
ADX16A-P (AUDIX Analog Line/Control Link). . . . . . . . . . . . . . . . . . . . . . . . . . . 59
ADX16D-B (16-Port AUDIX Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
ADX16D-P (16-Port AUDIX Digital Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Contents
Contents
4 Maintenance Alarms for Communication Manager, Media Gateways and Servers
AESV-LNK (AE Services Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
AESV-SES (AE Services Session) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
ALARM-PT (Alarm Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
ANL-BD (Analog Line Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
ANL-LINE (8-Port Analog Line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
ANL-NE-L (8-Port Analog Line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
-BD (Announcement circuit pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
-PT (Announcement Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
ASAI-EPT (ASAI Endpoint) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
ASAI-PT (ASAI Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
ATM-EI (Expansion Interface Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
ATM-INTF (ATM Interface) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
ATM PNC-DUP (ATM PNC Duplication). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
ATM-SGRP (ATM Signaling Group) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
ATM-SYNC (ATM Synchronization) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
ATT-ADJ (Avaya Adjunct) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
AUX-BD (Auxiliary Trunk Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
AUX-TRK (Auxiliary Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
BRI-BD (ISDN-BRI Line Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
BRI-DAT (ISDN-BRI Data Module) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
BRI-PORT (ISDN-BRI Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
BRI-SET, Various Adjuncts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
CAB-CALM (Customer alarm) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
CAB-EXFR (Emergency Transfer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
CAB-TEMP (Cabinet Temperature) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
CABINET (Cabinet Sensors) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
CDR-LNK (Call Detail Recording Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
CLAN-BD (Control LAN Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
CLSFY-BD (Call Classifier Circuit Pack). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
CLSFY-PT (Call Classifier Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
CO-BD (Central Office Trunk Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
CO-DS1 (DS1 CO Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
CO-TRK (Analog CO Trunk). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
CONFIG (System Configuration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
DID-BD (Direct Inward Dial Trunk Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . 304
DID-DS1 (Direct Inward Dial Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
DID-TRK (Direct Inward Dial Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
DIG-BD (Digital Line Circuit Pack). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
DIG-IP-S (Digital IP Station) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
DIG-LINE (Digital Line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
DIOD-BD (DIOD Trunk Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
DIOD-DS1 (DS1 DIOD Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
DIOD-TRK (DIOD Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
DLY-MTCE (Daily Maintenance). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
DS1-FAC (DS1 Facility) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Contents
E-DIG-ST (Emulated Digital Line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
EMG-XFER (Emergency Transfer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405
ERR-LOG (Error Log) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
ETR-PT (Enhanced Tone Receiver Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422
EXP-INTF (Expansion Interface Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . 426
EXP-PN (Expansion Port Network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 451
EXT-DEV (External Device Alarm) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455
EXT-DEV ADMIN? N (External Device Alarm) . . . . . . . . . . . . . . . . . . . . . . . . . . 457
EXT-DEV ADMIN? Y (External Device Alarm) . . . . . . . . . . . . . . . . . . . . . . . . . . 459
FIBER-LK (Fiber Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461
FW-DWNLD (Firmware Download) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 468
GPTD-PT (General-Purpose Tone Detector Port) . . . . . . . . . . . . . . . . . . . . . . . . . 489
H323-BCH (H.323 B-Chel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 491
HYB-BD (Hybrid Line Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 502
HYB-LINE (Hybrid Line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503
INADS (INADS Link). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 507
IPMEDPRO (TN2302 IP Media Processor) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512
IPMEDPRO (TN2602AP IP Media Resource 320) . . . . . . . . . . . . . . . . . . . . . . . . 518
IPSV-CTL (IP Server Interface Control) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 526
IP-SVR (IP Server Interface) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 536
ISDN-PLK (ISDN-PRI Signaling Link Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 545
ISDN-SGR (ISDN-PRI Signaling Group) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 549
ISDN-TRK (DS1 ISDN Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 557
JNL-PRNT (Journal Printer Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 568
LGATE-AJ (Ethernet ASAI Endpoint) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 569
LGATE-BD (ISDN-BRI Line Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 570
LGATE-PT (Ethernet Adjunct Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 571
LIC-ERR (License Error Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 572
LOG-SVN (Login Security Violation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 580
Contents
MAINT (PN Maintenance Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 582
MAPD-BD (MAPD Interface Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 587
MEDPRO (Media Processor MAPD Circuit Pack). . . . . . . . . . . . . . . . . . . . . . . . . 608
MEDPRO-C (Media Processor Control) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 612
MEDPROPT (MEDPRO DSP PORT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 616
MED-GTWY (MEDIA GATEWAY) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 619
MET-LINE (MET Line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 622
MG_ANN (Media Gateway Announcement Module) . . . . . . . . . . . . . . . . . . . . . . . 629
MG-ANN (Voice Announcements) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 631
MG-IBRI (Integrated BRI Trunk Media Module) . . . . . . . . . . . . . . . . . . . . . . . . . . 649
MG-VOIP (MM760 VoIP Media Module) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 650
MIS (Management Information System). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 651
MMI-BD (Multimedia Interface Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . 652
MMI-LEV (Multimedia Interface Resource Level) . . . . . . . . . . . . . . . . . . . . . . . . . 657
MMI-PT (Multimedia Interface Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 660
MMI-SYNC (MMI Synchronization) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 664
MODEM-PT (Modem Pool Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 667
M/T-ANL (Maintenance/Test Analog Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 673
M/T-BD (Maintenance/Test Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 676
M/T-DIG (Maintenance/Test Digital Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 680
M/T-PKT (Maintenance/Test Packet Bus Port) . . . . . . . . . . . . . . . . . . . . . . . . . . 684
NO-LIC (No License) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 687
NR-CONN (Network-Region Connect) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 691
OPS-LINE (DS1 Off-Premises Station Line). . . . . . . . . . . . . . . . . . . . . . . . . . . . 695
PDMODULE (Processor Data Module) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 698
_PE (Processor Ethernet) Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 705
PE-BCHL (PRI Endpoint Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 708
PKT-BUS (Packet Bus) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 718
PKT-INT (Packet Interface) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 723
PLAT-ALM (Platform Alarms) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 743
PMS-PRNT (PMS Printer Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 750
PNC-DUP (PNC Duplication) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 754
PRI-CDR (Call Detail Recording Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 787
PROC-SAN (Process Sanity Audits) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 791
PS-RGEN (Power Supply Ring Generator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 792
RANL-STA (Remote Analog Line (Station) Port) . . . . . . . . . . . . . . . . . . . . . . . . . 795
RC-BD (Radio Controller Board) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 798
RDIG-STA (Remote Digital Station) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 802
REM-OFF (Remote Office) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 810
RMC-ENV (Power/Fan Sensors) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 813
S-SYN-PT (Speech Synthesis Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 818
SEC-CDR (Call Detail Recording Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 821
SER-BUS (Serial Communication Bus) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 822
SIP-BCH (SIP B-Chel). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 828
SNC-BD (Switch Node Clock Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 847
SNC-LINK (Switch Node Clock Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 854
SNC-REF (Switch Node Clock Reference) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 858
SNI-BD (SNI Circuit Pack). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 861
SNI-PEER (SNI Peer Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 875
SP-REG-M (Survivable Processor-Main) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 879
SP-REG-S (Survivable Processor) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 881
STRAT-3 (Stratum-3 Clock) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 883
SVC-SLOT (Service Slot) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 891
SYS-LINK (System Links) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 925
SYS-PRNT (System Printer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 930
TBRI-PT (ISDN Trunk-Side BRI Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 942
TBRI-TRK (ISDN Trunk-Side BRI Chel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 949
TDM-BUS (TDM Bus) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 952
TIE-BD (Tie Trunk Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 972
TIE-DS1 (DS1 Tie Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 973
TIE-TRK (Analog Tie Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 979
TIME-DAY (Time of Day) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 986
TONE-BD (Tone-Clock Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 987
TONE-PT (Tone Generator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1011
TSC-ADM (Administered Temporary Signaling Connections) . . . . . . . . . . . . . . . . . . . 1016
TTR-LEV (TTR Level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1018
VAL-BD (Voice announcements over LAN Circuit Pack) . . . . . . . . . . . . . . . . . . . . . 1042
VAL-PT (Voice Announcements over LAN Packet/Port). . . . . . . . . . . . . . . . . . . . . . 1050
VC-BD (Voice Conditioner Circuit Pack). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1053
VC-DSPPT (Voice Conditioner DSP Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1056
VC-LEV (Voice Conditioner Resource Level) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1058
VC-SUMPT (Voice Conditioner Summer Port) . . . . . . . . . . . . . . . . . . . . . . . . . . 1061
WAE-PORT (Wideband Access Endpoint Port) . . . . . . . . . . . . . . . . . . . . . . . . . . 1063
XXX-BD (Common Port Circuit Pack/Media Module) . . . . . . . . . . . . . . . . . . . . . . . 1066
Chapter 2: Maintenance Demand Tests . . . . . . . . . . . . . . . . . . . . . . . . . 1073 Dial Tone Test (#0). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1073
CO Port Diagnostic Test (#3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1077
Battery and Power Supply Query Test (#5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1079
NPE Crosstalk Test (#6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1085
Conference Circuit Test (#7). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1093
GPP NPE Crosstalk Test (#9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1100
Digital Line Electronic Power Feed Test (#11) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1107
Contents
Local Loop Test (#13) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1109
Digital Station Lamp Update (#16). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1117
Digital Station Audits Test (#17) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1119
Looparound and Conference Test (#33). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1123
Port Diagnostic Test (#35) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1127
Port Audit And Update Test (#36) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1132
Tone Generator Transmission Test (#40) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1137
Tone Generator Update/Audit Test (#41) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1140
Tone Detection Verification Test (#42) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1141
Tone Detector Audit/Update Test (#43) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1144
Clock Health Inquiry Test (#46) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1146
Looparound and Conference Test (#47). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1147
ONS Ringer Application Test (#48) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1153
NPE Audit Test (#50) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1156
Ringing Application Test (#51). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1157
Control Chel Looparound Test (#52) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1160
SAKI Sanity Test (#53) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1161
Analog Electronic Power Feed Test (#56) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1164
Hybrid Circuit and Conference Circuit Test (#57) . . . . . . . . . . . . . . . . . . . . . . . . . 1166
Hybrid Line Local Digital Looparound Test (#58) . . . . . . . . . . . . . . . . . . . . . . . . . 1169
Hybrid Line Remote Digital Looparound Test (#59) . . . . . . . . . . . . . . . . . . . . . . . . 1171
Analog Line Station Lamp Update Test (#60) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1172
Analog Line Audits Test (#61) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1174
Analog Line Ringer Update Test (#62) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1176
Tie Trunk Seizure Test (#73) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1177
Tie Trunk EPF Test (#74) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1179
RMC Power/Fan Query Test (#77) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1182
AC Power Query Test (#78) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1185
Single-Carrier Cabinet Power Query Test (#79) . . . . . . . . . . . . . . . . . . . . . . . . . . 1188
Tone Generator Crosstalk Test (#90) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1189
Modem Pool NPE Crosstalk Test (#96) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1191
Modem Pool Conference Test (#97). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1194
Modem Pool Conversion Resource Looparound Test (#98). . . . . . . . . . . . . . . . . . . . 1197
Modem Pool Audit Test (#99) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1203
Sanity Handshake Test (#106) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1204
Auxiliary Trunk Diagnostic Test (#114) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1206
Contents
Customer-Provided Alarming Device Test (#115) . . . . . . . . . . . . . . . . . . . . . . . . . 1207
Carrier Power Supply Recycle Override Test (#116) . . . . . . . . . . . . . . . . . . . . . . . 1209
Ring Generator Initialization Test (#117) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1210
Ring Generator Query Test (#118) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1211
External Device Alarm Query Test (#120) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1216
Cabinet Temperature Query Test (#122) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1218
Emergency Transfer Query Test (#124) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1223
OLS Recycle Test (#126) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1226
OLS/Power Unit Query Test (#127) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1228
Internal Looparound Test (#135) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1232
DS1 Tie Trunk Seizure Test (#136) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1236
Loss of Signal Alarm Inquiry Test (#138) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1239
Blue Alarm Inquiry Test (#139) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1247
Red Alarm Inquiry Test (#140). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1249
Yellow Alarm Inquiry Test (#141) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1250
Major Alarm Inquiry Test (#142) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1253
Minor Alarm Inquiry Test (#143) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1254
Slip Alarm Inquiry Test (#144) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1256
Misframe Alarm Inquiry Test (#145) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1257
DS1 Translation Update Test (#146) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1259
TDM Bus Clock Circuit Status Inquiry Test (#148). . . . . . . . . . . . . . . . . . . . . . . . . 1260
TDM Bus Clock Slip Inquiry Test (#149). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1262
TDM Bus Clock PPM Inquiry Test (#150) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1264
TDM Bus Clock Parameter Update Test (#151) . . . . . . . . . . . . . . . . . . . . . . . . . . 1266
Analog Looparound Test (#161) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1267
Speech Synthesis DTMF Receiver Test (#163) . . . . . . . . . . . . . . . . . . . . . . . . . . 1270
Speech Synthesis DTMF Sanity Inquiry (#164) . . . . . . . . . . . . . . . . . . . . . . . . . . 1272
Speech Synthesis DSP Tone Test (#165) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1272
Speech Synthesis Memory Test (#166) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1274
Speech Synthesis SSD Inquiry Test (#167) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1275
Speech Synthesis PSS Handshake Test (#168). . . . . . . . . . . . . . . . . . . . . . . . . . 1276
Speech Synthesis Parameter Update Test (#169). . . . . . . . . . . . . . . . . . . . . . . . . 1277
Digital Looparound Test (#171) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1277
Data Module Internal Looparound Test (#175) . . . . . . . . . . . . . . . . . . . . . . . . . . 1281
Chel Administration Memory Array Test (#205) . . . . . . . . . . . . . . . . . . . . . . . . . . 1286
Playback Speech Memory Array Test (#206) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1288
Contents
Angel Speech Processor Handshake Test (#208) . . . . . . . . . . . . . . . . . . . . . . . . . 1291
Announcement Checksum Test (#209) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1292
140AY Looparound Test (#210) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1295
Super Frame Match Inquiry Test (#211) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1297
Clock Match Inquiry Test (#212) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1298
Link Tear Down Test (#213) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1300
Link Retry Test (#215) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1302
Neon Test (#220) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1304
MTP SAT Chel Local Looparound Test (#228) . . . . . . . . . . . . . . . . . . . . . . . . . . 1307
Serial Chel Local Looparound Test (#229) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1308
Expansion Interface Neighbor Query Test (#237) . . . . . . . . . . . . . . . . . . . . . . . . . 1311
Expansion Interface Fiber Out-of-Frame Query Test (#238) . . . . . . . . . . . . . . . . . . . 1312
Expansion Interface Local Looparound (#240) . . . . . . . . . . . . . . . . . . . . . . . . . . 1314
Expansion Interface 2-Way Transmission Test (#241) . . . . . . . . . . . . . . . . . . . . . . 1318
Expansion Interface Lightwave Transceiver Looparound Test (#242) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1324
Circuit Pack Restart Test (#252). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1331
Signaling Link State Audit Test (#255). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1332
Service State Audit Test (#256) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1334
Call State Audit Test (#257) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1337
ISDN Test Call Test (#258) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1338
Clear Error Counters Test (#270) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1345
Idle Time Slot Test (#294) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1346
Control Chel Test (#296). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1347
Non-control Chel Test (#297) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1348
PN Maintenance Circuit Pack Sanity Maze Test (#303) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1349
Expansion Interface Lock Query Test (#304) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1350
PN Maintenance Circuit Pack Reset Test (#306) . . . . . . . . . . . . . . . . . . . . . . . . . 1351
Battery Holdover Hardware Verification Test (#311) . . . . . . . . . . . . . . . . . . . . . . . . 1353
DS1 OPS Switchhook Inquiry Test (#312). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1354
DS1 CO Trunk Dial Tone Seizure Test (#314) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1356
Expansion Interface Control Chel Test (#316). . . . . . . . . . . . . . . . . . . . . . . . . . . 1359
Expansion Interface Reset Test (#336) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1361
PN Maintenance Circuit Pack Serial Link Test (#337) . . . . . . . . . . . . . . . . . . . . . . . 1365
Contents
Digital Port Sanity Test (#565) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1367
Hook State Inquiry Test (#566) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1370
Packet Bus Port Health Inquiry Test (#567) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1371
Maintenance/Test Circuit Pack Query Test (#572) . . . . . . . . . . . . . . . . . . . . . . . . 1372
Packet Circuit Pack Audit Test (#573) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1375
Board Type Check Test (#574) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1376
Expansion Interface Packet Interface Test (#589). . . . . . . . . . . . . . . . . . . . . . . . . 1377
Circuit Pack Restart Test (#594). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1385
LANBIC Receive Parity Error Counter Test (#595) . . . . . . . . . . . . . . . . . . . . . . . . 1386
Receive FIFO Overflow Error Counter Test (#596) . . . . . . . . . . . . . . . . . . . . . . . . 1387
Invalid LAPD Frame Error Counter Test (#597) . . . . . . . . . . . . . . . . . . . . . . . . . . 1389
Packet Interface Test (#598). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1390
Congestion Query Test (#600). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1391
Link Status Test (#601) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1394
TSC Heartbeat Inquiry Test (#604) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1395
BRI NPE Crosstalk Test (#617) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1399
BRI Port Local LAN Looparound Test (#618) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1400
BRI Port Local TDM Looparound Test (#619) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1402
Electronic Power Feed Restoral Test (#620) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1405
Level 1 Status Inquiry Test (#621) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1406
Electronic Power Feed Inquiry Test (#622) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1410
CRC Error Counter Test (#623) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1411
Layer 1 Transmission Error Counter Test (#624) . . . . . . . . . . . . . . . . . . . . . . . . . 1412
Receive FIFO Error Counter Test (#625) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1413
Signaling Link Status Test (#626) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1414
BRI Remote Loopback Test (#627) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1417
BRI XID Test (#628) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1421
BRI Layer 3 Query Test (#629) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1424
BRI Set Audits Test (#630) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1428
Primary Signaling Link Hardware Check (#636). . . . . . . . . . . . . . . . . . . . . . . . . . 1430
Remote Layer 3 Query (#637). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1431
Secondary Signaling Link Hardware Check (#639) . . . . . . . . . . . . . . . . . . . . . . . . 1434
Signaling Link Board Check (#643) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1435
Layer 2 Status Query Test (#647) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1436
Stratum-3 Clock Alarm Query (#649) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1439
Contents
Standby Reference Health Check Test (#651) . . . . . . . . . . . . . . . . . . . . . . . . . . 1444
Tie Trunk Dial Test (#747) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1445
SNI Circuit Path Test (#755) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1448
SNI Destructive Facility Off-Board Test (#756) . . . . . . . . . . . . . . . . . . . . . . . . . . 1452
SNI Destructive Facility On-board Test (#757) . . . . . . . . . . . . . . . . . . . . . . . . . . 1456
Configuration Audit (#759). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1460
Switch Node Interface Reset Test (#761) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1484
Packet Neighbor Link Test (#767) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1486
Fiber Link Reset Test (#768) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1491
Failure Audit (#777) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1492
TPN Test (#779) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1497
Reset Board Test (#787). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1503
Far-End DS1 Converter Circuit Pack Loopback Test (#788) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1505
Far-End Lightwave Transceiver Loopback Test (#789) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1507
DS1 Facilities Connectivity Test (#790) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1510
DS1C Board Options Audit (#795) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1514
Far-End Internal Loopback Test (#797) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1515
DS1 Interface Options Audit (#798) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1519
Near-End External Loopback Test (#799) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1520
Automatic Transmission Test (#844-848) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1522
Packet Interface Memory Checksum Test (#884) . . . . . . . . . . . . . . . . . . . . . . . . . 1527
Packet Interface Private Looparound Test (#885) . . . . . . . . . . . . . . . . . . . . . . . . . 1530
Packet Interface Maintenance Looparound Test (#886). . . . . . . . . . . . . . . . . . . . . . 1532
Packet Interface Read and Clear Counters (#887) . . . . . . . . . . . . . . . . . . . . . . . . 1536
Active-Standby Peer Link Test (#888) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1540
Packet Interface Reset Test (#889) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1542
Signaling Port LAN Loopback Test (#939). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1544
Failure Audit Test (#949) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1545
PN Cold Restart Test (#955). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1546
PN Warm Restart Test (#956) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1548
Analog Port Sanity Test (#963) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1549
Contents
SNI Sanity Timer Test (#964) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1550
System Link Status Test (#985) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1551
SNI Fiber Out of Frame Query Test (#989) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1552
VC Summer Port Local TDM Looparound Test (#1100) . . . . . . . . . . . . . . . . . . . . . . 1560
VC DSP Port NPE Crosstalk Test (#1103). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1563
VC DSP Port Local TDM Loopback Test (#1104) . . . . . . . . . . . . . . . . . . . . . . . . . 1564
VC DSP Port DSP Looparound Test (#1105) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1567
VC Port Reset DSP Test (#1106) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1570
TSI Looparound Test (#1108) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1571
Resource Looparound Test (#1111) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1573
MMI Synchronization Status Test (#1122) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1575
MMI Update Synchronization Status Test (#1123). . . . . . . . . . . . . . . . . . . . . . . . . 1576
Digital Terminal Remote Looparound Test (#1201) . . . . . . . . . . . . . . . . . . . . . . . . 1577
DS1 Board Loopback Test (#1209) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1580
CSU Equipment Loopback Test (#1210) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1582
CSU Repeater Loopback Test (#1211) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1585
CPE Loopback Jack Test (#1212) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1588
Far CSU Loopback Test (#1213) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1591
One-Way Span Test (#1214) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1594
Inject Single Bit Error Test (#1215) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1597
End Loopback/Span Test (#1216) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1598
ICSU Status LEDs Test (#1227) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1600
Trunk-side Layer 1 Query Test (#1242) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1602
BRI Layer 3 Query Test (#1243). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1605
BRI Port Slip Query Test (#1244) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1607
Signaling Link State Test (#1251) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1608
ATM Board Reset (#1256). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1609
ATM Board Error Query Test (#1259) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1611
ATM Board Framer Looparound Test (#1260) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1615
ATM Board Time Of Day Update (#1261) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1621
SCOTCH Synchronous Looparound Test (#1275) . . . . . . . . . . . . . . . . . . . . . . . . 1621
Ethernet Local Looparound Test (#1278) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1623
PPP Link Status Inquiry Test (#1279) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1624
TCP/IP Ping Test (#1281) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1625
Link Integrity Inquiry Test (#1282) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1628
TDM Looparound Test (#1285) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1629
Contents
Session Status Test (#1286). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1632
ATM Remote Layer 3 Query (#1291) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1634
ATM Board DSP Test (#1293) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1635
ATM Crosstalk Test (#1298) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1638
RC NPE Port Audit Test (#1315) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1640
RC NPE Port Loop Test (#1316) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1641
RC Hardware Translation Audit (#1317). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1643
RC NPE Allocation Test (#1336) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1646
RC Tone Loopback Test (#1343) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1646
ASAI Link Status Test (#1365). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1649
IP Address Update Test (#1371) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1650
Registration Status Inquiry Test (#1372). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1651
Signaling Path PING Test (#1373). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1652
Media Path PING Test (#1374) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1654
Ping Test (#1379) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1655
Windows 2000 Reset Test (#1381) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1658
DSP Query Test (#1382) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1659
Network Connectivity Query Test (#1383) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1660
C-LAN Ethernet Port Status Test (#1386) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1661
Signaling Group Ping Test (#1387) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1663
MedPro Status Test (#1392) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1665
PPC Sanity Query Test (#1402) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1666
Ethernet Hardware Query Test (#1405) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1667
MP Diagnostic Test (#1406) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1668
DSP Port Status Query Test (#1407) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1670
Firmware Download Test (#1413) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1671
Network Region Interconnectivity Test (#1417) . . . . . . . . . . . . . . . . . . . . . . . . . . 1673
Echo Canceller Test (#1420) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1675
Short IP 2-Way Transmission Test (#1505) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1677
Long IP 2-Way Transmission Test (#1506) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1680
Verify NIC Options Test (#1511) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1682
Link State Audit Test (#1527) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1685
Serial Bus Status Test (#1531) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1686
Emergency Transfer Query Test (#1532) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1690
Power/Fan Lead Query Test (#1533) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1693
Contents
Power Supply Recycle Test (#1534). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1696
Power Supply Detection Test (#1535) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1698
Power Supply Voltage Test (#1536) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1701
Power Supply Temperature Test (#1537) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1705
Power Supply Fan Test (#1538) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1707
Ring Generator Interchange Test (#1539) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1708
Ring Generator Status Test (#1540) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1709
Reset Environmental Maintenance Test (#1545) . . . . . . . . . . . . . . . . . . . . . . . . . 1711
Correct Board Test (#1546) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1712
Sanity Test (#1547) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1713
ESS IP Server Interface Request (#1605). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1715
Enable ESS Cluster (#1606) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1715
Disable ESS Cluster (#1607) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1716
AESVCS Session Level Link Status Test (#1623) . . . . . . . . . . . . . . . . . . . . . . . . . 1716
AESVCS Link Heartbeat Test (#1624). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1717
Aggregator Hardware Query (#1629) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1717
Packet Count Query Test (#1630) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1718
System Link Status (#1647) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1721
Power Supply Aux Signal Test (#1649) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1721
Board Health Query Test (#1652) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1723
Media Gateway Hyperactivity Audit Test (#1659) . . . . . . . . . . . . . . . . . . . . . . . . . 1724
H.323 Signaling Layer 3 Test (#1673) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1725
IP Signaling Group Far-End Status Test (#1675) . . . . . . . . . . . . . . . . . . . . . . . . . 1725
Media Gateway Announcement Module Test (#1683). . . . . . . . . . . . . . . . . . . . . . . 1727
NO BOARD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1727
Repair Procedures for DS1/UDS1 Circuit Pack/Media Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1729
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1731
Issue 5 May 2009 19
Introduction
This document provides procedures to monitor, test, and maintain an Avaya Server or Media Gateway system. It covers many of the faults and troubles that can occur and provides procedures to correct them.
Using this documentation, the Avaya technicians and the technicians of their business partners and customers should be able to follow detailed procedures for:
Monitoring, testing, and maintaining an Avaya Server, Media Gateway, and many other system components.
Using troubleshooting methods to clear faults.
Required replacements, visual inspections, continuity checks, and clarifying operating procedures with end users.
Document set Although this maintenance book is published separately, it is part of a set:
Maintenance Alarms for Avaya Aura™ Communication Manager, Media Gateways and Servers, 03-300430 (formerly 03-300190, 555-245-102)
Maintenance Commands for Avaya Aura™ Communication Manager, Media Gateways and Servers, 03-300431 (formerly 03-300191, 555-245-101)
Maintenance Procedures for Avaya Aura™ Communication Manager, Media Gateways and Servers, 03-300432 (formerly 03-300192, 555-245-103)
Organization The Server Alarms chapter has been moved to Avaya Aura™ Communication Manager Server Alarms (03-602798)
The Denial Events chapter has been moved to Avaya Aura™ Communication Manager Denial Events (03-602793)
The Media Gateway Traps chapter has been moved to Gateway Traps for the G250/G350/ G430/G450/G700 Avaya S8xxxx Servers (03-602803)
The LEDs chapter has been moved to LED Descriptions for Avaya Aura™ Communication Manager Hardware Components (03-602804)
Introduction
Chapter 1: Communication Manager Maintenance Object Repair Procedures, contains specific troubleshooting and repair instructions for every component in the system. The maintenance objects are listed alphabetically by name as they appear in the Alarm and Error Logs. Under each maintenance object appears a description of the object’s function, tables for interpreting alarm and error logs, and instructions on how to use tests, commands, and replacements to resolve associated problems.
Chapter 2: Maintenance Demand Tests contains all of the demand tests that can be executed, the error codes returned, and the recommended actions for troubleshooting and repairing the problem.
Equipment/platforms This book contains information regarding alarms on the following equipment/platforms
Avaya Media Servers
Avaya Media Gateways
Audience The information in this book is intended for use by Avaya technicians, provisioning specialists, business partners, and customers, specifically:
Trained Avaya technicians
A maintenance technician dispatched to a customer site in response to a trouble alarm or a user trouble report
A maintenance technician located at a remote maintenance facility
The customer’s assigned maintenance technician
The technician is expected to have a working knowledge of telecommunications fundamentals and of the particular Avaya Server and/or Media Gateway to the extent that the procedures in this book can be performed, in most cases, without assistance.
This book is not intended to solve all levels of troubles. It is limited to troubles that can be solved using:
The Alarm Log
The Error Log
Issue 5 May 2009 21
If the trouble still has not been resolved, it is the maintenance technician’s responsibility to escalate the problem to a higher level of technical support. Escalation should conform to the procedures in the Technical and Administration Escalation Plan.
Introduction
How to use this Document Most maintenance sessions involve analyzing the Alarm and Error Logs to diagnose a trouble source and replacing a component such as a circuit pack or media module. The information in Chapter 1: Communication Manager Maintenance Object Repair Procedures of this reference will generally suffice to address these needs.
Certain complex elements of the system require a more comprehensive approach. Special procedures for these elements appear in Chapter 4: General troubleshooting of Maintenance Procedures for Avaya Aura™ Communication Manager, Media Gateways and Servers (03-300432).
Structure of the book This document includes new information developed for this release of Communication Manager. In order to present maintenance information from all these sources side-by-side, marking conventions delineate material specific to a particular source. The markers act on two levels:
Major and minor sections
Paragraphs or inline comments
Major and minor sections At the Major and minor sections level, a ruled line delineates the beginning of a section of material specific to the server or gateway identified in bold. At the conclusion of the section, another ruled line marks the end of the specific material and a return to common text. For example, a section of material specific to the S8720 or S8500 server would look like:
S8700 series | S8500
1. If only 1 analog circuit pack in the system has this problem, replace the circuit pack.
2. If only analog circuit packs on a particular carrier have this error, the ringing generator may not be connected to this carrier.
3. If analog circuit packs on many carriers have this error, it is probably a problem with the ringing generator.
Such sections can occasionally extend for several pages.
Structure of the book
Issue 5 May 2009 23
Paragraphs or inline comments At the paragraph level and for inline comments, the specific server or gateway is indicated by its bold name, and the parenthetical information follows immediately afterward. For example, a paragraph insert for the S8710 and S8500 servers might looks like:
1. If the Tone-Clock circuit is a slave clock, then the EI to which it is listening is providing a bad timing source. Follow the diagnostic procedures specified for TDM-CLK Error Code 2305.
2. S8700 series | S8500: If no problem can be found with the incoming synchronization signal, replace the IPSI or Tone-Clock circuit pack. See Replacing the IPSI or Tone-Clock Circuit Pack.
In such cases, it is not necessary to delineate the beginning and end of the material.
An example of an inline comment might look like:
3. Error Type 1: There is a serial number mismatch between the hardware serial number and installed license file (S8700 series | S8500: there is a serial-number mismatch of the reference IPSI and a subsequent License Error failure. S8300: there is a serial-number mismatch of the G700 motherboard on which the serial number resides and a subsequent License Error failure). This error is caused by the:
S8700 series | S8500: Reference IPSI not responding S8300: G700 motherboard not responding
Expiration of the 10-day timer
The system enters No-License mode.
It is hoped that, by these techniques, material specific to several different sources can be combined and viewed side-by-side without confusion.
Introduction
Conventions used in this document Table 1: Typography used in this book describes the typographic conventions used in this document.
Table 1: Typography used in this book 1 of 2
To represent . . . This typeface and syntax are shown as . . .
For example, . . .
Square brackets [ ] around optional parameters
"Or" sign | between exclusive choices
refresh ip-route [all | location]
Bold for input Constant width for
output (screen displays and messages)
Set the Save Translation field to daily. The message Command successfully completed should appear.
Linux commands Constant-width bold for literals
Constant-width bold italics for variables
Square brackets [] around optional arguments
“Or” sign | between exclusive choices
testmodem [-s] | [-t arg]
Linux output Constant width Linux returns the message almdisplay 4: Unable to connect to CommunicaMgr.
1 of 2
Conventions used in this document
Issue 5 May 2009 25
Web interface Bold for menu selections, tabs, buttons, and field names
Right arrow > to separate a sequence of menu selections
Select Alarms and Notification, the appropriate alarm, and then click Clear.
Select Diagnostics > View System Logs, then click Watchdog Logs.
Keys Special font for keyboard keys and SAT screen clickable buttons
Press Tab. Click Next Page.
Table 1: Typography used in this book 2 of 2
To represent . . . This typeface and syntax are shown as . . .
For example, . . .
Other conventions used in this book:
Physical dimensions are in English [Foot Pound Second (FPS)] units, followed by metric [Centimeter Gram Second) (CGS)] units in parentheses.
Wire-gauge measurements are in AWG, followed by the diameter in millimeters in parentheses.
Circuit-pack codes (such as TN790B or TN2182B) are shown with the minimum acceptable alphabetic suffix (like the “B” in the code TN2182B).
Generally, an alphabetic suffix higher than that shown is also acceptable. However, not every vintage of either the minimum suffix or a higher suffix code is necessarily acceptable.
Useful terms Table 2: Terminology summary summarizes several of the terms used in this book and relates them to former terminologies.
Table 2: Terminology summary
Present Terminology Former Terminology
S8300 Server ICC, Internal Call Controller
S8700-series Server (or non-co-resident S8300)
ECC, External Call Controller
MGP, Media Gateway Processor 860T Processor
Layer 2 Switching Processor P330 Stack Processor Cajun Stack Processor i960 Processor
Fiber-PNC Multiconnect. This is an umbrella term for direct-connect, CSS-connected, and ATM-connected PNC.
IP-PNC IP-connect
Related resources
Related resources Additional document resources lists additional documentation that is available from the Avaya web site http:/support.avaya.com.
Table 3: Additional document resources 1 of 2
Document Number
Gateway Traps for the G250/G350/G430/G450/G700 Avaya S8xxxx Servers (03-602803)
03-602803
03-602804
Avaya Aura™ Communication Manager Hardware Description and Reference (555-245-207)
555-245-207
Installing and Upgrading the Avaya S8300 Server (555-234-100) 555-234-100
Installing and Upgrading the Avaya G700 Media Gateway (03-603333) 03-603333
Maintenance Commands for Avaya Aura™ Communication Manager, Media Gateways and Servers (03-300431)
03-300431
Maintenance Procedures for Avaya Aura™ Communication Manager, Media Gateways and Servers (03-300432)
03-300432
User’s Guide for the Avaya P333T Stackable Switch Release 3.12 See web page
DEFINITY® AUDIX Maintenance, 585-300-110 585-300-110
DEFINITY® Communications System Network and Data Connectivity, 555-025-201
555-025-201
Installing and Operating a 120A Chel Service Unit with Avaya Communication Manager (03-601508)
03-601508
DEFINITY® Communications System Generic 2.2 and Generic 3 V2 DS1/ CEPT1/ISDN-PRI Reference, 555-025-107
555-025-107
DEFINITY® Communications System Generic 1 and Generic 3i Wiring, 555-204-111
555-204-111
Trademarks All trademarks identified by the ® or ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.
Maintenance for the Avaya S8700 Media Server with an Avaya SCC1 Media Gateway or an Avaya MCC1 Media Gateway, 555-233-143
555-233-143
555-233-121
Installing the Avaya S8700 Media Server with the Avaya G600 Media Gateway, the Avaya MCC1 Media Gateway, or the Avaya SCC1 Media Gateway (Library CD)
Library CD
555-233-124
555-233-504
Site Preparation, Installation, and Operator’s Manual - See appropriate manual for the UPS Model
See web page
Installing the Avaya G650 Media Gateway, 03-300685 03-300685
Installing and Configuring the Avaya S8500-Series Server, 03-300143 03-300143
Job Aids for Field Replacements (FRUs) for the Avaya S8700-Series Servers, 03-300530
03-300530
Job Aids for Field Replacements (FRUs) for the Avaya S8500 Server, 03-300529
03-300529
Document Number
Issue 5 May 2009 29
Safety labels and security alert labels Observe all caution, warning, and danger statements to help prevent loss of service, equipment damage, personal injury, and security problems. This book uses the following safety labels and security alert labels:
! CAUTION: CAUTION: A caution statement calls attention to a situation that can result in harm to
software, loss of data, or an interruption in service.
WARNING: A warning statement calls attention to a situation that can result in harm to hardware or equipment.
! DANGER: DANGER: A danger statement calls attention to a situation that can result in harm to
personnel.
! SECURITY ALERT: SECURITY ALERT: A security alert calls attention to a situation that can increase the potential for
unauthorized use of a telecommunications system.
Safety precautions When performing maintenance or translation procedures on the system, observe all caution, warning, and danger admonishments to prevent loss of service, possible equipment damage, and possible personal injury. In addition, the following precautions regarding electromagnetic interference (EMI) and static electricity must be observed:
Electromagnetic interference This equipment generates, uses, and can radiate radio frequency energy. Electromagnetic fields radiating from the switch may cause noise in the customer’s equipment. If the equipment is not installed and used in accordance with the instruction book, radio interference may result.
WARNING: To maintain the EMI integrity of the system, maintenance personnel must ensure that all cabinet panels, covers, and so forth, are firmly secured before leaving the customer’s premises.
Introduction
Downloading this book and updates from the Web The latest version of this book can be downloaded from the Avaya Web site. You must have access to the Internet, and a copy of Acrobat Reader must be installed on your personal computer.
Avaya makes every effort to ensure that the information in this book is complete and accurate. However, information can change after the book has been published. The Avaya Web site may contain new product information and updates to the information in this book.
To download the latest version of this book:
1. Access the Avaya Web site at http://support.avaya.com
2. Click on Advanced Search on the top right of the screen
3. Enter the name or number of the document
Technical assistance Avaya provides the following resources for technical assistance.
Within the United States For help with:
Feature administration and system applications, call Avaya Technical Consulting Support at 1-800-225-7585
Maintenance and repair, call the Avaya National Customer Care Support Line at 1-800-242-2121
Toll fraud, call Avaya Toll Fraud Intervention at 1-800-643-2353
International For all international resources, contact your local Avaya authorized dealer for additional help.
Issue 5 May 2009 31
Sending us comments Avaya welcomes your comments about this book. To reach us by:
Mail, send your comments to:
Avaya Inc. Product Documentation Group Room B3-H13 1300 W. 120th Avenue Westminster, CO 80234 USA
E-mail, send your comments to:
[email protected]
Fax, send your comments to:
Mention the name and number of this book, Maintenance Alarms for Avaya Aura™ Communication Manager, Media Gateways and Servers (03-300430)
Introduction
Issue 5 May 2009 33
Chapter 1: Communication Manager
Maintenance Object Repair Procedures
This chapter provides information for troubleshooting and repairing maintenance objects.
Note: Note: This chapter does not contain maintenance objects for the Avaya Wireless
Business System or messaging systems. Refer to the documentation that accompanies these products for this information.
Each identifiable part in the system is considered a maintenance object (MO). A maintenance object can be:
An individual circuit pack or media module
A hardware component that is part of a circuit pack or media module
Any software process
Significant events
Environmental controls
A cabinet
Each maintenance object has its own unique set of tests, error codes, and recovery strategy. Maintenance software logs inline errors reported by circuit packs and media modules, runs tests for error diagnosis and recovery, and raises and clears alarms.
“Maintenance names” are recorded in the Error and Alarm logs. Individual copies of an MO are assigned an address that defines the MO’s physical location in the system when applicable. These locations display as the port field in the Alarm and Error logs and as output of commands such as test board (see Figure 1: Display of test board).
Communication Manager Maintenance Object Repair Procedures
Figure 1: Display of test board
Displaying MOs Maintained by Communication Manager Communication Manager maintenance objects are displayed using the list configuration or show mg list_config command.
list config all on the Communication Manager System Access Terminal (SAT) screen displays the Board Name (location), Board Type, Code, Vintage, and the assigned ports, if any, of all installed equipment in the system.
show mg list_config on the MGP displays information for the installed equipment in that media gateway.
Displaying MOs Maintained by Communication Manager
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G700 Subsystems The G700 subsystems are either field replaceable or integrated (part of the system and not replaceable). These subsystems are not under Communication Manager control and are not maintained by the system. Table 4: G700 Subsystems Maintained by Communication Manager lists the applicable subsystems and if they are field replaceable or not.
Media Gateway Maintenance Objects Maintained by Communication Manager
The maintenance strategy for the Media Gateways is intended to provide easy fault isolation procedures and to restrict problems to field-replaceable components. The following list contains the maintenance objects which are under Communication Manager control and are maintained by the system:
MED-GTWY (MEDIA GATEWAY)
Table 4: G700 Subsystems Maintained by Communication Manager
Subsystem Field Replaceable
MO groupings by Media Module type Table 5: Media Module Types shows MO groupings by Media Module type.
Table 5: Media Module Types 1 of 2
Media Module (MM) Maintenance Object (MO)
E1/T1 Media Module Board (MG-DS1)
DS1 CO Trunk (CO-DS1)
DS1 DID Trunk (DID-DS1)
DS1 Tie Trunk (TIE-DS1)
DS1 ISDN Trunk (ISDN-TRK)
ISDN-PRI Signaling Group (ISDN-SGRP)
Analog Line (AN-LN-PT)
Digital Line (DIG-LINE)
1 of 2
Issue 5 May 2009 37
Viewing Communication Manager Alarms Communication Manager alarms and events are viewed using commands that are available via the Web Interface or the SAT command-line interface (CLI). See Table 6: Commands for Viewing Communication Manager Alarms.
Command Syntax Commands use a different syntax for the board or port location depending upon whether they refer to circuit packs or media modules. Test command sequences can be either short or long (l). The default is short. The test sequence can be repeated several times. The default is 1.
BRI Trunk Media Module Board (MG-BRI)
ISDN Trunk Side BRI Port (TBRI-PT)
ISDN Trunk Side Signaling (TBRI-TRK)
Integrated Analog Module in V7 (G350) Integrated Analog Module in V3(G250’s)
MG-IAMM
Media Module (MM) Maintenance Object (MO)
2 of 2
Command Interface Purpose Description
View Current Alarms Web Interface, under Alarms and Notification
View a list of outstanding alarms against Communication Manager
Displays a summary of alarms, if present, followed by a detailed table of explanation.
display alarms SAT CLI View logged Communication Manager alarms
These are alarms that have not yet been cleared, either manually or via an Expert System.
The following is an example for running a long test sequence twice on a port on a circuit pack:
test port UUCSSpp l r 2
UU = the universal cabinet number (1 - 64)
C = the carrier designation (A, B, C, D, or E)
SS = the circuit pack slot number (01, 02,...)
pp = the 2-digit port number (01, 02,...)
l = long test sequence
r = repeat
2 = the number of times the test sequence should be repeated.
The following is an example for testing a port on a media module. It runs the short test sequence:
test port GGGVSpp r 3
GGG = the media gateway number (1 - 250)
V = the literal letter V, which designates a media gateway
S = the media module number (1 - 9)
pp = the 2-digit port number (01, 02,...)
r = repeat
3 = the number of times the test sequence should be repeated
Alarm levels During normal operations, software or firmware may detect error conditions concerning specific Maintenance Objects (MOs). The system automatically attempts to fix or circumvent the problem. The alarms are classified depending on their effect on system operation:
Major alarms — Failures that cause critical degradation of service. These alarms require immediate attention.
Minor alarms — Failures that cause some degradation of service, but do not render a crucial portion of the system inoperable. A minor alarm typically affects a few trunks or stations or a single feature. Minor alarms require attention, but the consequences are not immediate.
Warning alarms — Failures that cause no significant degradation of service or failures in equipment. These failures are not reported to INADS or the attendant console.
On-Board problems originate in the circuitry on the alarmed Media Module or circuit pack.
Abort Code 1412
Issue 5 May 2009 39
Off-Board problems originate in a process or component that is external to the Media Module or circuit pack.
Alarms are communicated by entries in the alarm log and the turning on of LEDs located on the attendant console, on all circuit packs, on the server, on the Ethernet switch if there is one, and, optionally, on customer-designated voice terminals.
Abort Code 1412 Tests which are not applicable for media modules or media gateways abort with Error Code 1412. This error indicates that the test is not valid for the particular maintenance object and can be ignored.
Escalation Procedure This document is not intended to solve all problems. If the limits of these procedures have been reached and the problem is not resolved, the problem should be escalated to a higher level of technical support.
This escalation should conform to the procedures in the Technical and Administration Plan.
Frequently, a repair procedure recommends repeating a test several times after waiting short time intervals, for example, at one minute intervals up to five times. If, after these repetitions, no response to the test has occurred or if the same Abort or Failure continues to occur, escalate the problem to a higher level of technical support.
EPN Angel Address/Slot Mapping The following table contains the Angel addresses for EPNs. Note the different mappings for different A-carrier types.
Table 7: EPN Angel Address/Slot Mapping
Slot Number
A2
2. Carrier A mappings for EPN G600 media gateway (RMC) carrier
A3,4
3. Carrier A mappings for G650 media gateway (E

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