magento abandoned cart extension with customers appreciate the reminder!

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Extension User Guide V. 1.0.0 Abandoned Cart Followup 1 www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

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Magento Abandoned Cart Extension, when installed automatically detects the products in the cart, sends a reminder email to the customer along with the details of the product.

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Page 1: Magento Abandoned Cart Extension With Customers Appreciate the Reminder!

Extension User Guide

V. 1.0.0

Abandoned Cart Followup

1 www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Page 2: Magento Abandoned Cart Extension With Customers Appreciate the Reminder!

Extension User Guide

2 www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Table of Contents OVERVIEW………………………………………………………………………………………3 EXTENSION FEATURES………………………………………………………………………..4 HOW TO INSTALL………………………………………………………………………………5 CONFIGURATION……………………………………………………………………………….9 UNINSTALL……………………………………………………………………………………..14 HELP / SUPPORT……………………………………………………………………………..15

Page 3: Magento Abandoned Cart Extension With Customers Appreciate the Reminder!

Extension User Guide

3 www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

OVERVIEW Abandoned Cart Followup Magento Extension enables users to send a reminder email to the customers who added a product to the cart but did not purchase. Store owners can leverage the advantage of this extension to increase sales.

Page 4: Magento Abandoned Cart Extension With Customers Appreciate the Reminder!

Extension User Guide

4 www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Features

• Allows user to send reminder mail for abandoned cart products.

• Requires no manual configuration

• Easy installation

• Meets Magento programming guidelines

• 100% open source

Page 5: Magento Abandoned Cart Extension With Customers Appreciate the Reminder!

Extension User Guide

5 www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Installation Steps 1. Clear the store cache under var/cache and all cookies for your store domain.

2. Disable compilation for Magento 1.4+. Log into Magento Admin Panel and

go to System → Tools → Compilation and disable the compilation.

Be sure that the Compilation Сode is disabled (System->Tools --

>Compilation)

Page 6: Magento Abandoned Cart Extension With Customers Appreciate the Reminder!

Extension User Guide

6 www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Installation Steps 3. Disable JS & CSS merging

Navigate to System->Configuration->Developer Tab and disable "Merge

css / js". We suggest that you enable error reporting.

Page 7: Magento Abandoned Cart Extension With Customers Appreciate the Reminder!

Extension User Guide

7 www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Installation Steps 4. Upload file manually

If you use a different from default theme - be sure to rename app/design/frontend/default/default and skin/frontend/default/default folders to your store's values. Using your FTP client upload content to your store root.

Page 8: Magento Abandoned Cart Extension With Customers Appreciate the Reminder!

Extension User Guide

8 www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Installation Steps 5. Clear Cache

Then navigate to System->Cache Storage Management and and clear

Cache.

Do select and Refresh it by pressing submit button

6. Log out then log back in to your admin panel.

Page 9: Magento Abandoned Cart Extension With Customers Appreciate the Reminder!

Extension User Guide

9 www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Configuration

Site Level Configuration • Go to the System >> Configuration >>Brainvire >>Abandonedcartsfollowup Followup Email Settings. • Click on “Abandonedcartsfollowup Followup Email Settings” menu.

Page 10: Magento Abandoned Cart Extension With Customers Appreciate the Reminder!

Extension User Guide

10 www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Configuration

• The following screen pops up.

Page 11: Magento Abandoned Cart Extension With Customers Appreciate the Reminder!

Extension User Guide

11 www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Configuration

Here you find the following settings • Enable: enable/disable the module • Choose the followup email sender from drop down • Choose the email template from this drop down for that

i. first create a transaction email template from “System → Transactional email” ii. Click on “Add new Template” iii. Choose Template type to “Abandoned Carts Followup Email Template”. iv. Click on “Load template” v. Set template Name vi. Then click on “save template” button.

• Choose suitable setting click on “save” button.

Page 12: Magento Abandoned Cart Extension With Customers Appreciate the Reminder!

Extension User Guide

12 www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Configuration

Under “Reports” ->Abandonedcartsfollowup Followup, this extension shows a Abandoned cart Followup log.

• On the screen, the extension will show Abandoned carts details.

Page 13: Magento Abandoned Cart Extension With Customers Appreciate the Reminder!

Extension User Guide

13 www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Configuration

Here extension shows following information • Extension enables users to search according to customer,email etc.. • Abandoned customer product show here • The report also can be exported.

Page 14: Magento Abandoned Cart Extension With Customers Appreciate the Reminder!

Extension User Guide

14 www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Uninstall

To force Magento uninstall the module. Then replace <active>true</active> with <active>false</active> in the following files: app/etc/modules/Brainvire_Abandonedcartsfollowup.xml

<Brainvire_Abandonedcartsfollowup>

<active>true</active>

<codePool>local</codePool>

</Brainvire_Abandonedcartsfollowup>

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Extension User Guide

15 www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Help / Support To know more about our Magento Extension Service feel free to call us at +1.631.897.7276 or email us at [email protected] or Skype us at bv.ecom