Communities Creating Change

Today’s agenda

10.00 Welcome & IntroductionsALL

10.15 Overview of Made Open vision and next steps RW

10.30 Co-design activities

Activity 1: Opportunity statementsALLActivity 2: User journeys

ALL

12.30 Lunch

13.15 Activity 3: Platform feedbackALL

Activity 4: Reporting requirementsALL

15:00 Review session and outline next steps ALL

15:30 AOBALL

16:00 Close

Abetterplace

Council

VCSE

Business

Publicinstitutions

Citizens

Communities

Everyone has something to give

Our vision is to empower and mobilise people, communities and organisations for good.

Rewarding actionable change

A practical solution for connecting community builders, organisers and leaders with the people and companies

interested in their good causes.

Private Sectororganisation

Statutory Sector organisation

Volunteer

VCSE Sectororganisation

What’s in it for me?

WHAT’S IN IT FOR ME?

* Not currently available.

WIDGETS & BADGINGRaising visibility of

volunteering

COMMUNITY EXCHANGEExchanging earned

credits for goods and services.

VOLUNTEER BANKVolunteering to suit time, location and

availability.

CAMPAIGNSMobilising communities around key priorities.

• Access all volunteering opportunities in one place.

• Badge yourself as a community volunteer.

• Pledge to volunteer and promote your skills.

• Earn credits by pledging time, money or materials.

• Exchange credits for local goods and services.

• Donate credits to a good cause.

• Offer your skills and experience to the community in a way that is convenient to you.

• Support the projects that interest and excite you.

• Tag community activity around core campaigns.

• Promote successes of local community initiative.

• Visualise the collective impact of individual contributions.

• Badge your organisation as looking for volunteers.

• Embed volunteering activity into own website.

• Manage and organise volunteers via dashboard.

• Attract new volunteers who are incentivised by credits.

• Request credit donations to acquire goods and services.

• Offer services to community in exchange for credits.

• Identify volunteers who have suitable skills and availability.

• Pitch a request for support to niche-skilled volunteers.

• Manage volunteers and resources around core campaigns.

• Rally people in communities around campaigns.

• Promote all volunteer, apprenticeship* and work experience opportunities into a single stream.

• Connect volunteers with volunteering opportunities.

• Reward action around place or organisational priorities.

• Exchange earned credits for voluntary action.

• Pool assets & resources into rewards marketplace.

• Integrate ESV schemes of sector into Volunteer Bank.

• Monitor value / contribution of employee volunteering.

• Create and manage campaigns within CMS.

• Raise awareness of micro-volunteering opportunities.

• View statistics on activities and impact.

• Badge your organisation as looking for apprentices*.

• Embed apprenticeship activity into own website.

• Search for people with niche skills and interests.

• Reward volunteers who support community action.

• Support homegrown initiatives as part of CSR.

• Donate credits to good causes.

• Integrate private ESV

schemes into Volunteer Bank.

• Monitor value / contribution of employee volunteering.

• Manage employees and resources around core campaigns.

• Rally employees to support their local communities.

• Sponsor campaigns.

COMMUNITY EXCHANGE

Age UK request 15 ‘Community befriender” volunteers…

Luke volunteers four hours.

Luke earns a credit for each hour volunteered, and slowly builds

up a bank of credits…

…which he can trade for real rewards that have been provided

by local (public or private) organisations.

Luke exchanges some of his credits for a Gym Induction at

Tempus Leisure (a council owned Leisure Centre)

Luke confirms his order.

Luke successfully claims his reward and receives an email outlining next

steps.

Organisations can add new rewards.

They can also edit their reward and manage claimants.

Organisations can confirm Luke’s claim or provide him with a

refund (where he will reclaim his points)

VOLUNTEER BANK

Justin wants to make an offer…

He creates a new activity outlining the details of his offer.

If this forms part of Justin’s ESV (volunteer at work) scheme, he can say so here. This

will be recorded to help his employer understand the impact of their ESV

scheme.

Justin can customise his offer to a high degree.

Customisation enables people to find Justin’s offer.

Justin can make this offer immediately or return to it later.

Justin’s offer is displayed in a similar way to other activities.

All offers from volunteers will be streamed within the Activity Stream.

Organisations and community groups pitch to Justin for his services.

Justin can view his offers, message them back, accept or reject their

request.

Justin accepts the request of “BS3 Helping Others”.

He and BS3 can talk online, if need be.

When Justin has completed his tasks, he can mark this as

complete.

He is asked to confirm his hours – abiding to the websites Terms of

Use.

When his hours are accepted, he will earn credits to spend or donate to others. Justin can also earn points pledging money and materials.

Marked as complete.

Organisations and groups are asked to confirm hours.

They confirm his hours – abiding to the websites Terms of Use.

If Justin’s offer supported key campaigns that are supported by the

whole community (e.g. reducing homelessness), he earns double

points.

Marked as approved.

The site administrator has the option to waiver a pre-approval

process or insist on it.

The administrator can reject offers than don’t appear genuine.

CAMPAIGNS

Activity 1Opportunity Statements

60 mins

Actions:Individuals Groups Organisations

Public profile YesYes Yes

Can create public activity YesYes Yes

Can creative private activity YesNo Yes

Can start groups YesYes No

Can join groups YesYes No

Can add goods & services TBCTBC TBC

Can earn credits. TBCTBC TBC

Can spend credits. TBCTBC TBC

Can donate credits. TBCTBC TBC

Individuals, groups and organisations

A single user with a public profile on MO.

A private community of interest for individuals

and organisations.

An organisational profile, which employees

can connect to.

Activity 2User journeys

45 mins

Activity 3Platform feedback

45 mins

Activity 4Reporting requirements

60 mins

Communities Creating Change

Private Sectororganisation

Statutory Sector organisation

Volunteer

VCSE Sectororganisation

What’s in it for me?

WIDGETS & BADGINGRaising visibility of

volunteering

• Access all volunteering opportunities in one place.

• Badge yourself as a community volunteer.

• Pledge to volunteer and promote your skills.

WHAT’S IN IT FOR ME?

• Earn credits by pledging time, money or materials.

• Exchange credits for local goods and services.

• Donate credits to a good cause.

COMMUNITY EXCHANGEExchanging earned

credits for goods and services.

• Offer your skills and experience to the community in a way that is convenient to you.

• Support the projects that interest and excite you.

VOLUNTEER BANKVolunteering to suit time, location and

availability.• Tag community activity

around core campaigns.• Promote successes of local

community initiative.• Visualise the collective

impact of individual contributions.

CAMPAIGNSMobilising communities around key priorities.

• Badge your organisation as looking for volunteers.

• Embed volunteering activity into own website.

• Manage and organise volunteers via dashboard.

• Attract new volunteers who are incentivised by credits.

• Request credit donations to acquire goods and services.

• Offer services to community in exchange for credits.

• Identify volunteers who have suitable skills and availability.

• Pitch a request for support to niche-skilled volunteers.

• Manage volunteers and resources around core campaigns.

• Rally people in communities around campaigns.

• Promote all volunteer, apprenticeship* and work experience opportunities into a single stream.

• Connect volunteers with volunteering opportunities.

• Reward action around place or organisational priorities.

• Exchange earned credits for voluntary action.

• Pool assets & resources into rewards marketplace.

• Integrate ESV schemes of sector into Volunteer Bank.

• Monitor value / contribution of employee volunteering.

• Create and manage campaigns within CMS.

• Raise awareness of micro-volunteering opportunities.

• View statistics on activities and impact.

• Badge your organisation as looking for apprentices*.

• Embed apprenticeship activity into own website.

• Search for people with niche skills and interests.

• Reward volunteers who support community action.

• Support homegrown initiatives as part of CSR.

• Donate credits to good causes.

• Integrate private ESV

schemes into Volunteer Bank.

• Monitor value / contribution of employee volunteering.

• Manage employees and resources around core campaigns.

• Rally employees to support their local communities.

• Sponsor campaigns.

* Not currently available.

Collective Impact

Supporting ANY person or partner who wishes to help their communities or the county / city as a whole following Collective Impact principles:

A NEW KIND OF COLLABORATION

Common Agenda • Common understanding of the problem• Shared vision for change

• Collecting data and measuring results• Focus on performance management• Shared accountability

• Differentiated approaches• Coordination through joint plan of action

• Consistent and open communication• Focus on building trust

• Independent organisation(s) with staff• Resources and skills to convene and coordinate

participating organisations

Shared Measurement

Mutually Reinforcing Activities

Continuous Communications

Backbone Support

Collective Impact

Steering Committee

Backbone Support

Working Groups

Partners

Community Members

Governance, Vision and Strategy

Action Planning

Execution

Public Will