macpa fall town hall / professional issues update - 2015

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Page 1: MACPA Fall Town Hall / Professional Issues Update - 2015
Page 2: MACPA Fall Town Hall / Professional Issues Update - 2015

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Thank You to Our Sponsors

Page 3: MACPA Fall Town Hall / Professional Issues Update - 2015

Your Learning Journey

Page 4: MACPA Fall Town Hall / Professional Issues Update - 2015

Vote for a question

Respond to Poll

Ask a Question

MACPA.CNF.IO Select your sessionand join the conversation:

Fall Town Hall PIU

Page 5: MACPA Fall Town Hall / Professional Issues Update - 2015

Download today’s slides at …www.SlideShare.net/thoodcpa

Page 6: MACPA Fall Town Hall / Professional Issues Update - 2015

Norfolk  pines  

Captain  Cook  &  Norfolk  Pines  on  Maui  

Page 7: MACPA Fall Town Hall / Professional Issues Update - 2015

CPA FIRM TOP ISSUES DIAGNOSTIC REPORT FOR MACPA TOWN HALL

Page 8: MACPA Fall Town Hall / Professional Issues Update - 2015

American Institute of CPAs® Private Companies Practice Section 8  

Carter Heim, CPA, MST, CFF HeimLantz, CPAs & Advisors 410-841-557 [email protected]

PCPS Superheroes

Jeanie Price, AAAPM DeLeon & Stang, CPAs & Advisors 301-948-9825 [email protected]

Page 9: MACPA Fall Town Hall / Professional Issues Update - 2015

What is PCPS?

3

• $35/CPA,  max  $700  Add-­‐on  firm  

membership  secCon  of  the  AICPA    

• Passionate  about  providing  firms  support  for:  • keeping  up  with  changes  in  standards/regs  • strategies  in  ploLng  the  firm’s  direcCon  •  the  everyday  intricacies  of  running  a  pracCce  

PCPS  comprises  of  a  team  of  experienced  

CPAs    

• This  knowledge  is  foundaConal  to  the  turnkey  tools  and  soluCons  that  PCPS  delivers  

PCPS  engages  with  CPAs  to  understand  the  pain  points.  

Page 10: MACPA Fall Town Hall / Professional Issues Update - 2015

PCPS is the Home for Firms at the AICPA

~  6,300  Firms  and  over  63,000  CPAs  Represented    

Sole  PracCConers  

2-­‐5  CPAs  

6-­‐10  CPAs  

11-­‐20  CPAs  

21+  CPAs  

10  

Page 11: MACPA Fall Town Hall / Professional Issues Update - 2015

PCPS CPA Firm Top Issues Survey

5

•  Conducted  biannually    

•  Gathers  informaCon  from  pracCConers  across  the  country  represenCng  firms  of  different  sizes    

•  Used  to  understand  the  criCcal  challenges  facing  PCPS  member  firms  

Page 12: MACPA Fall Town Hall / Professional Issues Update - 2015

PCPS  CPA  Firm  Top  Issues  

Succession, succession, succession Client retention and client acquisition remain a priority Human capital concerns are back — finding and retaining qualified staff are in the top five for all firm sizes with more than two professionals Keeping up with tax laws and new rules and regulations are the biggest concerns for small firms Seasonality and workload compression is now a concern for all firm sizes Owner/partner accountability and unity remain issues for larger firms

12  

Page 13: MACPA Fall Town Hall / Professional Issues Update - 2015

THE PCPS CPA FIRM 2013 TOP ISSUES DIAGNOSTIC REPORT

Succession  Planning/  Aging  of  Owners  &  

Partners      

Page 14: MACPA Fall Town Hall / Professional Issues Update - 2015

PCPS CPA Firm Top Issues

FIRMS  WITH  6-­‐10  PROFESSIONALS   FIRMS  WITH  11-­‐20  PROFESSIONALS   FIRMS  WITH  21+  PROFESSIONALS  

1 FINDING  QUALIFIED  STAFF     1 RETAINING  QUALIFIED  STAFF   1 RETAINING  QUALIFIED  STAFF  

2 SUCCESSION  PLANNING   2 FINDING  QUALIFIED  STAFF     2 FINDING  QUALIFIED  STAFF    

3 SEASONALITY/WORKLOAD  COMPRESSION   3 SUCCESSION  PLANNING   3 OWNER/PARTNER  ACCOUNTABILITY  &  

UNITY  

4 RETAINING  QUALIFIED  STAFF   4 BRINGING  IN  NEW  CLIENTS   4 SEASONALITY/WORKLOAD  COMPRESSION  

5 AGING  OF  OWNERS/PARTNERS   5 SEASONALITY/WORKLOAD  COMPRESSION   5 BRINGING  IN  NEW  CLIENTS;  

SUCCESSION  PLANNING  (TIE)  

SOLE  PRACTITIONERS  

1 KEEPING  UP  WITH  CHANGES  AND  COMPLEXITY  OF  TAX  LAWS  

2 SEASONALITY/WORKLOAD  COMPRESSION  

3 THE  EFFECT  ON  FIRMS  CAUSED  BY  NEW  REGULATIONS  &  STANDARDS  

4 SUCCESSION  PLANNING  

5 RETENTION  OF  CURRENT  CLIENTS    

FIRMS  WITH  2-­‐5  PROFESSIONALS  

1 FINDING  QUALIFIED  STAFF    

2 KEEPING  UP  WITH  CHANGES  AND  COMPLEXITY  OF  TAX  LAWS  

3 SUCCESSION  PLANNING  

4 SEASONALITY/WORKLOAD  COMPRESSION  

5 THE  EFFECT  ON  FIRMS  CAUSED  BY  NEW  REGULATIONS  &  STANDARDS  

14  

Page 15: MACPA Fall Town Hall / Professional Issues Update - 2015

15  

Succession Planning PCPS Succession Resource Center1

Page 16: MACPA Fall Town Hall / Professional Issues Update - 2015

• 54% without written plan

• Leadership development is among the top challenges

• 44% of firms in M&A talks

• Few managing partners have ability to hold partners accountable

Multi-Owner Firms • 94% without

practice continuation agreement

• 39% intend to merge or sell

• Half expect to sell $1 for $1 of billings, actual is likely much less

Sole Owners

16  

Succession Planning PCPS Succession Survey2

Page 17: MACPA Fall Town Hall / Professional Issues Update - 2015

Chapters  include:  1.  IntroducCon  2.  Drivers  of  Change  for  the  CPA  Profession  3.  PosiConing  Your  Firm  4.  Selling  Your  Firm  5.  Merging  Your  Firm  6.  Developing  New  Leaders  7.  Turning  Out  the  Lights  8.  TransiCon  Roles  and    ResponsibiliCes  9.  What  is  the  Value  of  Your  Firm  10.  Due  Diligence  11.  Key  Elements  to  a  Partnership  Agreement  

Available  tools  

Transfer an Accounting

Practice Checklist

Due Diligence Checklist

Shareholder in Training Checklist

Sample Practice Continuation Agreement

17  

Succession Planning Succession Planning Guide & Tools3

Available Tools

Page 18: MACPA Fall Town Hall / Professional Issues Update - 2015

Succession Planning Firm inMotion e-Toolkit 4

18  

•  Expanding  upon  the  CPA  Horizons  2025  Report,  this  toolkit  help  firms:  –  Stay  on  top  of  new  and  emerging  trends    –  Embrace  generaConal  differences    –  ConCnue  to  meet  client  

needs  and  expectaCons    •  Five  secCons  

–  Firm  Structure  &  Strategy  –  Use  of  Technology  –  Clients  &  RelaConship  

Building  –  Staff  Development  &  

Structure  –  GlobalizaCon  

Page 19: MACPA Fall Town Hall / Professional Issues Update - 2015

Succession Planning Transition Continuum and Checklist5

19  

Page 20: MACPA Fall Town Hall / Professional Issues Update - 2015

June 2016 at AICPA offices in New York, NY and Durham, NC

Leadership Training Develop the full potential of new and emerging partners by preparing them for responsibility and leadership

Who Should Attend? •  Managers on the firm partner track •  New Partners/Owners (five or

fewer years of experience) •  Practice leaders seeking

partnership skills

Succession Planning Emerging Partner Training Forum

20  

Page 21: MACPA Fall Town Hall / Professional Issues Update - 2015

THE PCPS CPA FIRM 2013 TOP ISSUES DIAGNOSTIC REPORT

Human  Capital  Concerns  

     Finding  and  Retaining  

Qualified  Staff  

Page 22: MACPA Fall Town Hall / Professional Issues Update - 2015

PCPS CPA Firm Top Issues

FIRMS  WITH  6-­‐10  PROFESSIONALS   FIRMS  WITH  11-­‐20  PROFESSIONALS   FIRMS  WITH  21+  PROFESSIONALS  

1 FINDING  QUALIFIED  STAFF     1 RETAINING  QUALIFIED  STAFF   1 RETAINING  QUALIFIED  STAFF  

2 SUCCESSION  PLANNING   2 FINDING  QUALIFIED  STAFF     2 FINDING  QUALIFIED  STAFF    

3 SEASONALITY/WORKLOAD  COMPRESSION   3 SUCCESSION  PLANNING   3 OWNER/PARTNER  ACCOUNTABILITY  &  

UNITY  

4 RETAINING  QUALIFIED  STAFF   4 BRINGING  IN  NEW  CLIENTS   4 SEASONALITY/WORKLOAD  COMPRESSION  

5 AGING  OF  OWNERS/PARTNERS   5 SEASONALITY/WORKLOAD  COMPRESSION   5 BRINGING  IN  NEW  CLIENTS;  

SUCCESSION  PLANNING  (TIE)  

SOLE  PRACTITIONERS  

1 KEEPING  UP  WITH  CHANGES  AND  COMPLEXITY  OF  TAX  LAWS  

2 SEASONALITY/WORKLOAD  COMPRESSION  

3 THE  EFFECT  ON  FIRMS  CAUSED  BY  NEW  REGULATIONS  &  STANDARDS  

4 SUCCESSION  PLANNING  

5 RETENTION  OF  CURRENT  CLIENTS    

FIRMS  WITH  2-­‐5  PROFESSIONALS  

1 FINDING  QUALIFIED  STAFF    

2 KEEPING  UP  WITH  CHANGES  AND  COMPLEXITY  OF  TAX  LAWS  

3 SUCCESSION  PLANNING  

4 SEASONALITY/WORKLOAD  COMPRESSION  

5 THE  EFFECT  ON  FIRMS  CAUSED  BY  NEW  REGULATIONS  &  STANDARDS  

22  

Page 23: MACPA Fall Town Hall / Professional Issues Update - 2015

Human  Capital  Concerns  What  Are  Other  Firms  Doing?  

•  Hiring  veterans  or  parents  returning  to  the  workforce    

•  ConnecCng  with  local  schools  and  beginning  an  internship  process  –  PCPS  Internship  Quick  Start  Guide6  

 

•  GeLng  involved  and  parCcipaCng  on  college  boards  

•  Providing  flexible  hours  and  telecommuCng  opCons  

•  Partnering  with  local  firms  and  sharing  CPAs  and  interns    

 

23  

Page 24: MACPA Fall Town Hall / Professional Issues Update - 2015

Human  Capital  Concerns  Finding  Talent  Without  Leaving  the  Office  

•  PCPS  partnership  with  AccounCngfly  provides  firms  with  virtual  recruiCng  year  round  

•  Build  a  free  firm  profile  on  AccounCngfly’s  accounCng-­‐specific  online  job  board  

•  ParCcipate  in  Meet  the  Firms  Week    –  October  19-­‐23,  2015  –  Firms  that  create  profiles  are  eligible  to  parCcipate  for  free  –  Internships  and  entry-­‐level  jobs  are  promoted  to  all  parCcipaCng  students  that  are  interested  in  working  for  a  local  firm  

– Webcasts  promote  parCcipaCng  firms  and  their  open  posiCons  to  candidates  throughout  the  week  

24  

Page 25: MACPA Fall Town Hall / Professional Issues Update - 2015

Team Recruitment Action Plan15

Sample Recruitment Promotion16

Firm Needs Assessment

17

Interview Questions18

Firm Value Proposition19

Finding Qualified Staff

Firm Competency

Model20

Six Motivators Calculation

Tool21

Flexibility Program Guide22

Mentoring Guide23

Performance Management Templates24

Retaining Qualified Staff

25  

Human  Capital  Concerns  PCPS  Human  Capital  Resource  Center7  

Page 26: MACPA Fall Town Hall / Professional Issues Update - 2015

ASSOCIATE

• Learns and develops technical competence by completing a degree qualification and working toward CPA certificate

• Applies self diligently to learn and understand technical skills and on the job practices and business processes

• Researches technical issues and participates in technical discussions relating to client assignments

• Develops an understanding of client businesses

SENIOR

• Has technical competence (degree qualification) and a relevant professional accreditation

• Has an identified area to specialize and refines skills, knowledge and expertise

• Applies technical knowledge and research in formulating client related recommendations

• Helps to solve complex business problems

MANAGER

• Has a general knowledge and application of relevant professional standards, emerging laws and regulations and corporate governance requirements

• Refines skills, knowledge and expertise as a specialist in an identified technical field and/or industry

• Applies technical expertise and interprets laws, regulations and standards to formulate client related recommendations

• Solves complex business problems

SENIOR MANAGER/DIRECTOR

• Has a good understanding of the prevailing business environment, industry and business processes

• Has a thorough knowledge and application of relevant professional standards, emerging laws and regulations and corporate governance requirements

• Is a specialist in a particular technical field and/or industry

• Abreast of changes in laws, regulations and standards and provides advice on the impact and implications to clients

PARTNER

• Has a thorough understanding of the prevailing business environment, industry and business processes

• Has extensive knowledge and application of relevant professional standards, emerging laws and regulations and corporate governance requirements

• Is a specialist and known leader in a particular technical field and/or industry

• Actively seeks ways to apply knowledge, interpret and anticipate changes in laws, regulations and standards to provide advice to clients on the impact and implications

26  

Human  Capital  Concerns  Firm  Competency  Model  (Career  Ladder)8  

Page 27: MACPA Fall Town Hall / Professional Issues Update - 2015

27  

Human  Capital  Concerns  RecruiCng  Brochures9  

Page 28: MACPA Fall Town Hall / Professional Issues Update - 2015

THE PCPS CPA FIRM 2013 TOP ISSUES DIAGNOSTIC REPORT

Seasonality/  Workload  

Compression  

Page 29: MACPA Fall Town Hall / Professional Issues Update - 2015

PCPS CPA Firm Top Issues

FIRMS  WITH  6-­‐10  PROFESSIONALS   FIRMS  WITH  11-­‐20  PROFESSIONALS   FIRMS  WITH  21+  PROFESSIONALS  

1 FINDING  QUALIFIED  STAFF     1 RETAINING  QUALIFIED  STAFF   1 RETAINING  QUALIFIED  STAFF  

2 SUCCESSION  PLANNING   2 FINDING  QUALIFIED  STAFF     2 FINDING  QUALIFIED  STAFF    

3 SEASONALITY/WORKLOAD  COMPRESSION   3 SUCCESSION  PLANNING   3 OWNER/PARTNER  ACCOUNTABILITY  &  

UNITY  

4 RETAINING  QUALIFIED  STAFF   4 BRINGING  IN  NEW  CLIENTS   4 SEASONALITY/WORKLOAD  COMPRESSION  

5 AGING  OF  OWNERS/PARTNERS   5 SEASONALITY/WORKLOAD  COMPRESSION   5 BRINGING  IN  NEW  CLIENTS;  

SUCCESSION  PLANNING  (TIE)  

SOLE  PRACTITIONERS  

1 KEEPING  UP  WITH  CHANGES  AND  COMPLEXITY  OF  TAX  LAWS  

2 SEASONALITY/WORKLOAD  COMPRESSION  

3 THE  EFFECT  ON  FIRMS  CAUSED  BY  NEW  REGULATIONS  &  STANDARDS  

4 SUCCESSION  PLANNING  

5 BRINGING  IN  NEW  CLIENTS    

FIRMS  WITH  2-­‐5  PROFESSIONALS  

1 FINDING  QUALIFIED  STAFF    

2 KEEPING  UP  WITH  CHANGES  AND  COMPLEXITY  OF  TAX  LAWS  

3 SUCCESSION  PLANNING  

4 SEASONALITY/WORKLOAD  COMPRESSION  

5 THE  EFFECT  ON  FIRMS  CAUSED  BY  NEW  REGULATIONS  &  STANDARDS  

29  

Page 30: MACPA Fall Town Hall / Professional Issues Update - 2015

Seasonality/Workload  Compression  PCPS  PublicaCons10  

30  

Page 31: MACPA Fall Town Hall / Professional Issues Update - 2015

Client Disengagement Letter12 Client EvaluationTool11

31  

Seasonality/Workload Compression Client Evaluations

Page 32: MACPA Fall Town Hall / Professional Issues Update - 2015

32  

Seasonality/Workload Compression Automated Workflow13

Page 33: MACPA Fall Town Hall / Professional Issues Update - 2015

Silver ($X,XXX)

•  Preparation of corporate income tax returns

•  Preparation of individual income tax returns for owner(s)

•  Corporate tax planning •  Personal tax planning

for owner(s) •  QuickBooks assistance •  Annual financial

statement compilations •  Two meetings with

practitioner

Gold ($X,XXX)

•  All silver tier items, PLUS:

•  Semi-annual financial statement compilations

•  Four meetings with practitioner

•  Unlimited telephone support

•  Development of a company strategic plan

•  Evaluation or development of the personal financial plan of the owner(s)

Platinum ($X,XXX)

•  All gold tier items, PLUS:

•  Quarterly financial statement compilations

•  Full internal control review and recommendations

•  Strategic planning retreat for the company

•  An estate planning meeting with the owner(s) and development of a comprehensive estate plan

33  

Seasonality/Workload Compression Three Tier Pricing

Excerpted from the Pricing Tool in the TCA Toolbox

Page 34: MACPA Fall Town Hall / Professional Issues Update - 2015

THE PCPS CPA FIRM 2013 TOP ISSUES DIAGNOSTIC REPORT

Keeping  Up          

Changes/Complexity  of  Tax  Laws  and  

Federal/State  Regulations  

Page 35: MACPA Fall Town Hall / Professional Issues Update - 2015

PCPS CPA Firm Top Issues

FIRMS  WITH  6-­‐10  PROFESSIONALS   FIRMS  WITH  11-­‐20  PROFESSIONALS   FIRMS  WITH  21+  PROFESSIONALS  

1 FINDING  QUALIFIED  STAFF     1 RETAINING  QUALIFIED  STAFF   1 RETAINING  QUALIFIED  STAFF  

2 SUCCESSION  PLANNING   2 FINDING  QUALIFIED  STAFF     2 FINDING  QUALIFIED  STAFF    

3 SEASONALITY/WORKLOAD  COMPRESSION   3 SUCCESSION  PLANNING   3 OWNER/PARTNER  ACCOUNTABILITY  &  

UNITY  

4 RETAINING  QUALIFIED  STAFF   4 BRINGING  IN  NEW  CLIENTS   4 SEASONALITY/WORKLOAD  COMPRESSION  

5 AGING  OF  OWNERS/PARTNERS   5 SEASONALITY/WORKLOAD  COMPRESSION   5 BRINGING  IN  NEW  CLIENTS;  

SUCCESSION  PLANNING  (TIE)  

SOLE  PRACTITIONERS  

1 KEEPING  UP  WITH  CHANGES  AND  COMPLEXITY  OF  TAX  LAWS  

2 SEASONALITY/WORKLOAD  COMPRESSION  

3 THE  EFFECT  ON  FIRMS  CAUSED  BY  NEW  REGULATIONS  &  STANDARDS  

4 SUCCESSION  PLANNING  

5 BRINGING  IN  NEW  CLIENTS    

FIRMS  WITH  2-­‐5  PROFESSIONALS  

1 FINDING  QUALIFIED  STAFF    

2 KEEPING  UP  WITH  CHANGES  AND  COMPLEXITY  OF  TAX  LAWS  

3 SUCCESSION  PLANNING  

4 SEASONALITY/WORKLOAD  COMPRESSION  

5 THE  EFFECT  ON  FIRMS  CAUSED  BY  NEW  REGULATIONS  &  STANDARDS  

35  

Page 36: MACPA Fall Town Hall / Professional Issues Update - 2015

 

•  Webcasts  –  Washington  Tax  Brief  14  –  Tax  Power  Hour  15  

•  Resources  –  Tax  PracCce  Resources    

Webpage  16  

•  Up-­‐to-­‐date  InformaCon  –  Tax  E-­‐Alert  17  

Specialized  Guidance  –  Tax  IdenCty  Thep              InformaCon  &  Tools18  

   

Keeping Up AICPA Tax Section

36  

Page 37: MACPA Fall Town Hall / Professional Issues Update - 2015

•  Health  Care  Reform  Resource  Center  19    

•  PCPS  toolkit  includes:  •  Strategy  checklist  •  Customizable  brochures  for  

individual  clients  and  small  and  large  business  clients  

•  Timelines  including  important  provisions  and  effecCve  dates  

•  ImplicaCons  of  the  law  for  individuals  and  business  clients  

•  Ways  that  CPAs  can  assist  clients    •      Staff  training  and  client  PowerPoint  templates  

   

Keeping Up Health Care

37  

Page 38: MACPA Fall Town Hall / Professional Issues Update - 2015

THE PCPS CPA FIRM 2013 TOP ISSUES DIAGNOSTIC REPORT

Client  AcquisiAon  and  RetenAon  

Page 39: MACPA Fall Town Hall / Professional Issues Update - 2015

PCPS CPA Firm Top Issues

FIRMS  WITH  6-­‐10  PROFESSIONALS   FIRMS  WITH  11-­‐20  PROFESSIONALS   FIRMS  WITH  21+  PROFESSIONALS  

1 FINDING  QUALIFIED  STAFF     1 RETAINING  QUALIFIED  STAFF   1 RETAINING  QUALIFIED  STAFF  

2 SUCCESSION  PLANNING   2 FINDING  QUALIFIED  STAFF     2 FINDING  QUALIFIED  STAFF    

3 SEASONALITY/WORKLOAD  COMPRESSION   3 SUCCESSION  PLANNING   3 OWNER/PARTNER  ACCOUNTABILITY  &  

UNITY  

4 RETAINING  QUALIFIED  STAFF   4 BRINGING  IN  NEW  CLIENTS   4 SEASONALITY/WORKLOAD  COMPRESSION  

5 AGING  OF  OWNERS/PARTNERS   5 SEASONALITY/WORKLOAD  COMPRESSION   5 BRINGING  IN  NEW  CLIENTS;  

SUCCESSION  PLANNING  (TIE)  

SOLE  PRACTITIONERS  

1 KEEPING  UP  WITH  CHANGES  AND  COMPLEXITY  OF  TAX  LAWS  

2 SEASONALITY/WORKLOAD  COMPRESSION  

3 THE  EFFECT  ON  FIRMS  CAUSED  BY  NEW  REGULATIONS  &  STANDARDS  

4 SUCCESSION  PLANNING  

5 BRINGING  IN  NEW  CLIENTS  

FIRMS  WITH  2-­‐5  PROFESSIONALS  

1 FINDING  QUALIFIED  STAFF    

2 KEEPING  UP  WITH  CHANGES  AND  COMPLEXITY  OF  TAX  LAWS  

3 SUCCESSION  PLANNING  

4 SEASONALITY/WORKLOAD  COMPRESSION  

5 THE  EFFECT  ON  FIRMS  CAUSED  BY  NEW  REGULATIONS  &  STANDARDS  

39  

Page 40: MACPA Fall Town Hall / Professional Issues Update - 2015

•  Educate  —  Preparing  you  (and  staff)  to  understand  and  arCculate  the  value  of  your  tax  services  –  Value-­‐Centric  Culture  Checklist  ensures  delivery  of  a  consistent  message  from  

everyone  in  your  firm  about  the  value  you  provide  clients  –  Talking  points  to  overcoming  objecCons  to  fees  

•  Engage  —  Engaging  with  clients  to  stay  top  of  mind  –  CPA  value  and  tax  blurbs  for  the  web  and  client  newslerers  –  Tax  planning  brochures  –  Extension  brochure  with  FAQs  on  this  filing  opCon  –  PowerPoint  on  current  year  topics  

•  Promote  —  PromoCng  your  firm  to  arract  new  clients  –  Sample  client  lerers  –  Sample  social  media  posts  

40  

Client Acquisition and Retention Tax Practitioners Toolkit23

Page 41: MACPA Fall Town Hall / Professional Issues Update - 2015

Client  AcquisiCon  and  RetenCon  

You  Are  The  Value  Online  Workshop24  

41  

Page 42: MACPA Fall Town Hall / Professional Issues Update - 2015

Action Result Product Champion Deadline Completed

1 Examine current margins and test various price increase scenarios

Identifies low margin business and identifies opportunities for optimizing pricing to increase profitability; benchmarks your profitability

[Managing Partner]

2 Review client base and determine which clients are buying on price or value; determine what clients really want from your relationship

Identifies clients that may be undesirable for the firm; identifies clients that need more focus to enhance your value to them

[Firm Management]

3 Review your clients and the services you provide. Determine where you are providing core services and where you are providing valuable services

Identifies opportunities to provide more client services to increase profitability

[Firm Management]

4 Discuss how your firm develops its pricing in light of pricing discrimination

Develops justification for high value market pricing…

[Firm Management]

42  

Client Acquisition and Retention Pricing & Profitability Strategies Action Plan25

PCPS Practice Growth & Client Service Center

Page 43: MACPA Fall Town Hall / Professional Issues Update - 2015

THE PCPS CPA FIRM 2013 TOP ISSUES DIAGNOSTIC REPORT

Owner/Partner  Accountability  and  

Unity  

Page 44: MACPA Fall Town Hall / Professional Issues Update - 2015

PCPS CPA Firm Top Issues

FIRMS  WITH  6-­‐10  PROFESSIONALS   FIRMS  WITH  11-­‐20  PROFESSIONALS   FIRMS  WITH  21+  PROFESSIONALS  

1 FINDING  QUALIFIED  STAFF     1 RETAINING  QUALIFIED  STAFF   1 RETAINING  QUALIFIED  STAFF  

2 SUCCESSION  PLANNING   2 FINDING  QUALIFIED  STAFF     2 FINDING  QUALIFIED  STAFF    

3 SEASONALITY/WORKLOAD  COMPRESSION   3 SUCCESSION  PLANNING   3 OWNER/PARTNER  ACCOUNTABILITY  

&  UNITY  

4 RETAINING  QUALIFIED  STAFF   4 BRINGING  IN  NEW  CLIENTS   4 SEASONALITY/WORKLOAD  COMPRESSION  

5 AGING  OF  OWNERS/PARTNERS   5 SEASONALITY/WORKLOAD  COMPRESSION   5 BRINGING  IN  NEW  CLIENTS  (TIE)  

SUCCESSION  PLANNING  

SOLE  PRACTITIONERS  

1 KEEPING  UP  WITH  CHANGES  AND  COMPLEXITY  OF  TAX  LAWS  

2 SEASONALITY/WORKLOAD  COMPRESSION  

3 THE  EFFECT  ON  FIRMS  OF  NEW  FEDERAL  &  STATE  REGULATIONS  

4 SUCCESSION  PLANNING  

5 BRINGING  IN  NEW  CLIENTS  

FIRMS  WITH  2-­‐5  PROFESSIONALS  

1 FINDING  QUALIFIED  STAFF    

2 KEEPING  UP  WITH  CHANGES  AND  COMPLEXITY  OF  TAX  LAWS  

3 SUCCESSION  PLANNING  

4 SEASONALITY/WORKLOAD  COMPRESSION  

5 THE  EFFECT  ON  FIRMS  OF  NEW  FEDERAL  &  STATE  REGULATIONS  

44  

Page 45: MACPA Fall Town Hall / Professional Issues Update - 2015

American Institute of CPAs® Private Companies Practice Section

Owner/Partner Accountability and Unity Partner Accountability Guide26

45  

The Leadership Development Model is a trademark of and copyrighted by ConvergenceCoaching, LLC.

Page 46: MACPA Fall Town Hall / Professional Issues Update - 2015

American Institute of CPAs® Private Companies Practice Section

Owner/Partner Accountability and Unity CPA Horizons 2025 Toolkit27

46  

Page 47: MACPA Fall Town Hall / Professional Issues Update - 2015

Top  Issues  —  Other  Firm  Concerns  

Identity theft and working with the IRS continue to be a struggle

Technology is rapidly changing and firms are skeptical about the cloud, security and privacy

CPAs are receiving more requests for third-party verification letters (comfort letters)

What are you experiencing?

47  

Page 48: MACPA Fall Town Hall / Professional Issues Update - 2015

THE PCPS CPA FIRM 2013 TOP ISSUES DIAGNOSTIC REPORT

Financial  Benchmarking  &    

Tracking  

Page 49: MACPA Fall Town Hall / Professional Issues Update - 2015

 DO  choose  a  benchmarking  survey   DO  understand  the  input  methodology  and  definiCons  – Medians,  Averages  and  Percentages  –  FTE’s   DO  realize  regional  differences   DO  strive  to  be  berer  than  average     DO  understand  interacCon  of  KPI’s   DON’T  focus  too  much  on  one  KPI  and  another  suffers   DON’T  set  unrealisCc  goals  

Financial Benchmarking & Tracking Benchmarking Do’s and Don’ts

Page 50: MACPA Fall Town Hall / Professional Issues Update - 2015

  RealizaCon  (net  billed/gross  work  in  process)  – Measure  of  billing  efficiency/profitability   UClizaCon  (billable  hours/total  hours)  

– Measure  of  people  management    Average  partner  managed  billing    

– Measure  of  partner  leverage      Revenue  per  full-­‐Cme  equivalent    

– Measure  of  staff  leverage    Billing  and  collecCon  

Financial Benchmarking & Tracking Key Profit Drivers

Page 51: MACPA Fall Town Hall / Professional Issues Update - 2015

Financial  Benchmarking  &  Tracking  AICPA  PCPS/TSCPA  NaConal  MAP  Survey34  

•  National results segmented by firm size and region are available FREE to PCPS members

•  Participating firms get access to personalized

results and dynamic benchmarking platform •  Put the benchmarking data to work in your firm

–  Analyze costs –  Compare billing rates –  Examine write-downs

Page 52: MACPA Fall Town Hall / Professional Issues Update - 2015

Column1<200K2012

<200K2014

200<500K2012

200<500K2014

500<750K2012

500<750K2014

Partners/Owners 126 125 160 160 180 180Directors * * 124 128 137 150Sr  Managers * * 107 113 119 140Managers * * 89 106 109 120Sr  Associates * * 87 90 98 100Associates 61 * 74 73 80 85New  Professionals * * 63 80 67 85Subcontractors n/a * n/a 120 n/a 132

Column1750K-­‐1.5M

2012750K-­‐1.5M

20141.5-­‐5M2012

1.5-­‐5M2014

5-­‐10M2012

5-­‐10M2014

10M+2012

10M+2014

Partners/Owners 199 197 230 240 259 268 313 312Directors 151 150 192 200 227 250 286 263Sr  Managers 135 137 159 165 186 185 231 231Managers 119 120 141 150 160 169 194 175Sr  Associates 104 100 117 121 131 136 150 144Associates 84 82 97 100 109 109 118 118New  Professionals 72 70 81 85 91 90 105 105Subcontractors n/a 125 n/a 151 n/a 170 n/a *

* unable to measure based on limited responses n/a - not asked in 2012

Financial Benchmarking & Tracking Average Billing Rates from 2014 MAP Survey

Page 53: MACPA Fall Town Hall / Professional Issues Update - 2015

Financial Benchmarking & Tracking From the Platform: Billing Rates by position

Page 54: MACPA Fall Town Hall / Professional Issues Update - 2015

54  

Consider  Joining  a  PCPS  Community36    

Women’s Networking

Group

Trusted Client Adviser Alumni

Page 55: MACPA Fall Town Hall / Professional Issues Update - 2015

THE PCPS CPA FIRM 2013 TOP ISSUES DIAGNOSTIC REPORT

Questions?

Page 56: MACPA Fall Town Hall / Professional Issues Update - 2015

THE PCPS CPA FIRM 2013 TOP ISSUES DIAGNOSTIC REPORT

Thank You! Please Contact Us!

PCPS Team [email protected] 800.CPA.FIRM

#AICPApcps

Page 57: MACPA Fall Town Hall / Professional Issues Update - 2015

Norfolk  pines  

Captain  Cook  &  Norfolk  Pines  on  Maui  

Page 58: MACPA Fall Town Hall / Professional Issues Update - 2015

AICPA  Council  -­‐  Maryland  DelegaCon  

Page 59: MACPA Fall Town Hall / Professional Issues Update - 2015

91%    

Of  firms  expect  to  con[nue  record  hiring  

levels  

16%    

Projected  accoun[ng  job  growth  between  2010  and  

2020  

73%    

Of  investors  express  confidence  in  U.S.  capital  

markets    

87%    

Of  key  decision  makers  say  CPAs  are  valuable  to  their  

orgs    

Our  Profession  stands  strong  

Page 60: MACPA Fall Town Hall / Professional Issues Update - 2015

Maryland  NaConal  Leadership  

1.  Lyle  Benson  2.  Wayne  Berson  3.  Ed  Karl  4.  Jody  Padar  5.  Tom  Hood  +    Vice-­‐Chair  of  AICPA,  Kimberly  Ellison-­‐Taylor  CEO  of  NABA,    Jina  ECenne  

Page 61: MACPA Fall Town Hall / Professional Issues Update - 2015

Kimberly  Ellison-­‐Taylor  Chair-­‐elect  

of  AICPA  MACPA  Past  Chair  

Page 62: MACPA Fall Town Hall / Professional Issues Update - 2015

Lookout Post

Page 63: MACPA Fall Town Hall / Professional Issues Update - 2015

Context!Certainty!Capacity!

Competency!Core Beliefs!

Page 64: MACPA Fall Town Hall / Professional Issues Update - 2015

Context!

Page 65: MACPA Fall Town Hall / Professional Issues Update - 2015

Gradual then Sudden!

Exponential growth fueled by Technology (Moore’s Law)!

Page 66: MACPA Fall Town Hall / Professional Issues Update - 2015

Moore’s  Law  visualized  25,600  Times  More  Storage  

Page 67: MACPA Fall Town Hall / Professional Issues Update - 2015

ExponenCal  Times  Value  of  Smartphone  &  Apps  

Page 68: MACPA Fall Town Hall / Professional Issues Update - 2015

More Uber cars than yellow taxis on the road in NYC

Page 69: MACPA Fall Town Hall / Professional Issues Update - 2015

AirBnB Rooms available surpasses Hilton & Marriott

Page 70: MACPA Fall Town Hall / Professional Issues Update - 2015

Gradual then Sudden

Page 71: MACPA Fall Town Hall / Professional Issues Update - 2015

92% of CPAs are!NOT

Future Ready!!Future Ready is the

capacity to be aware, predictive, and adaptive of emerging challenges, tech innovations, and trends and

changes in business, population, and social

environment.!

Source: CPA.COM 2014 CPA of the Future Study!

Page 72: MACPA Fall Town Hall / Professional Issues Update - 2015

'If the rate of change on the outside exceeds the rate of change on the inside, the end is near.’ – Jack Welch

Page 73: MACPA Fall Town Hall / Professional Issues Update - 2015
Page 74: MACPA Fall Town Hall / Professional Issues Update - 2015

Will your job be done by a machine?

Source: NPR Planet Money, May, 2015

Page 75: MACPA Fall Town Hall / Professional Issues Update - 2015

Certainty!

Page 76: MACPA Fall Town Hall / Professional Issues Update - 2015

ANTICIPATION  Strategic  Thinking  External  Awareness  

Vision  ConCnuous  Learning  

InnovaCon  CreaCvity  

Problem  Solving  PrioriCzaCon  

Business  AcumenDecisiveness  Influencng/Persuading  EmoConal  Intelligence  Consensus  Building  

CollaboraCon  InspiraCon  

Risk  Management  

AnCcipatory  OrganizaCon:  AccounCng/Finance  EdiCon  www.blionline.org/ao  

Three  Hard  Trends:  1. Government  RegulaCon  2. Technology  3. Demographics  

Page 77: MACPA Fall Town Hall / Professional Issues Update - 2015

Legislative / Regulatory / Standards

Federal •  Tax Due Dates changes •  Mobile Workforce legislation

Federal Regulators •  DOL Overtime Standards

Standards •  Peer Review Future of Practice Monitoring In Progress •  CPE Standards – due October 1, 2015 •  CPA Exam Standards due November 30, 2015 •  FASB Not-For-Profit Exposure Draft Comments

Page 78: MACPA Fall Town Hall / Professional Issues Update - 2015
Page 79: MACPA Fall Town Hall / Professional Issues Update - 2015

Mobile workforce

Patent holding companies

* DOL overtime

* Cash basis

* IRS Service Levels

* Top Priorities of Maryland Managing Partners  

Page 80: MACPA Fall Town Hall / Professional Issues Update - 2015

DOL  ALERT  

“The  DOL  will  ask  for  stakeholder  support,  and  will  strongly  encourage  state  boards  of  accountancy  to  consider  more  rigorous  review  of  firms  performing  ERISA  audits  and  examine  how  licensing  requirements  might  play  a  role  in  improving  conCnuing  educaCon  and  boost  quality.    We  believe  the  contents  of  these  lerers  to  be  reasonable  under  the  circumstances.”    

 -­‐  AICPA  Regulatory  Affairs    

Stats  from  DOL  Maryland  is  16th  in  #  of  plans/parCcipants/assets  with  282  firms  audiCng  1,614  plans  with  3  million  parCcipants  and    $264.12  billion  in  plan  assets  24%  of  all  audits  and  22%  of  all  plans  

Page 81: MACPA Fall Town Hall / Professional Issues Update - 2015

On April 13th at 11:49pm Supersedeas Bond Bill passed the !House of Delegates 118 – 19, the last bill to be heard!

Page 82: MACPA Fall Town Hall / Professional Issues Update - 2015

On January 13th, 2016, the 436th Maryland General Assembly will !convene its 90-day session and188 legislators (47 Senators and 141 Delegates) will consider more than 2,500 legislative proposals including the State budget. !The session concludes “sine die” at midnight on April 10th, 2016. !Mark Twain famously said, “no man’s life, liberty, or happiness are safe when the legislature is in session.” This could not be more true for our Profession.!

Page 83: MACPA Fall Town Hall / Professional Issues Update - 2015

We defeated this FIVE times in 1997, 2001, 2004, 2007, 2012 !

Page 84: MACPA Fall Town Hall / Professional Issues Update - 2015

“Contributory negligence” is negligent conduct on the part of the plaintiff/injured party contributes to the negligence of the defendant in causing the injury or damage. The Pure Contributory Negligence Rule is literally a defense which says that a damaged party cannot recover any damages if it is even 1% at fault. The pure contributory negligence defense has been criticized for being too harsh on the plaintiff, because even the slightest amount of contributory negligence by the plaintiff which contributes to an accident bars all recovery no matter how egregiously negligent the defendant might be. Maryland is one of only four states (AL, VA, NC, MD) plus DC with this doctrine in place.!

The Trial lawyers are beating the drum for their bill to raise or eliminate the cap on non- economic damages.  See attached from today’s Daily Record. 

We are ready for another battle on this at the 2016 Session.  "- Paul Tiburzi DLA Piper & MD Tort Reform Coalition – Nov, 2015!

This opens the door for possible Comparative Fault Legislation which will result in higher professional liability insurance and increased #’s of lawsuits – We have defeated this with the coalition FOUR times 1998, 2000, 2001, 2007!

Defeat Comparative Fault Legislation

Page 85: MACPA Fall Town Hall / Professional Issues Update - 2015

Legislative / Regulatory / Standards

State Board •  Positioning for Firm Mobility •  CPE tracking and audits •  Proposing Legislation - Peer Review –

Subpoena Power •  Marijuana Industry

State •  Offense

- Supersedeas (Appeal Bond) Caps - Tax Return Due Dates

•  Defense - Stop Comparative Fault – Liability - Stop Sales Taxes on Services - Stop Nullify NDA & Non-Compete - Stop Excessive Mandatory Leave

Page 86: MACPA Fall Town Hall / Professional Issues Update - 2015

Federal vs State laws!State Board Guidance!Resources: aicpa.org/marijuana!MD State Board issued guidance – !October, 2015 at our request !

"The Board compared it to serving gambling or liquor industry and verbalized zero interest in pursuing any sanctions to CPAs serv

ing that industry, if legal in the applicable jurisdiction.”" – MD State Board October, 2015!

Page 87: MACPA Fall Town Hall / Professional Issues Update - 2015

Senator Brian Feldman, CPA (D- Montgomery Co.) signed on !to sponsor our Appeal Bond Small Business Cap!

Page 88: MACPA Fall Town Hall / Professional Issues Update - 2015

CPA  Day  in  Annapolis  –  January  21,    2016  

“if you don’t have time to participate in the legislative process, be prepared to accept the consequences of those

who do.”

Page 89: MACPA Fall Town Hall / Professional Issues Update - 2015
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•  Closes loophole for non-CPAs to perform attest services!

•  Includes all examinations and AUP !•  with SSAEs (XBRL, sustainability, gree

nhouse gas emissions and SOC reports!

•  Cybersecurity!

SB 536 – HB 878 Passed Unanimously House & Senate April 3, 2015!

Page 92: MACPA Fall Town Hall / Professional Issues Update - 2015

Those  who  build  great  companies  understand  that  the  ulCmate  throrle  on  growth  for  any  great  company  is  not  markets,  or  technology,  or  compeCCon,  or  products.  It  is  one  thing  above  all  others:  the  ability  to  get  and  keep  enough  of  the  right  people.                                        -­‐  Jim  Collins  

War  for  Talent  MACPA  Pipeline  IniCaCves  

Page 93: MACPA Fall Town Hall / Professional Issues Update - 2015

Bachelor's  &  Master’s  in  AccounCng  

Source:  AICPA  2015  Trends  in  Supply  &  Demand    

Page 94: MACPA Fall Town Hall / Professional Issues Update - 2015

Source:  Updated  2015  Trends  Report  data  

What’s  driving  our  pipeline  concerns?  

Page 95: MACPA Fall Town Hall / Professional Issues Update - 2015
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Page 97: MACPA Fall Town Hall / Professional Issues Update - 2015

MACPA  Leadership  Academy  –  August,  2015  

Next  class  –  August  24-­‐26,  2016    

Page 98: MACPA Fall Town Hall / Professional Issues Update - 2015
Page 99: MACPA Fall Town Hall / Professional Issues Update - 2015

MACPA  Student  Leadership  Academy  –  June,  2015  

Next  class  –  June  2-­‐4,  2016    

Page 100: MACPA Fall Town Hall / Professional Issues Update - 2015

New  CPAs    Swearing-­‐in  Ceremony  

November  10,  2015  Hilton  BWI  Hotel  6:30pm  –  9:00  pm  

Page 101: MACPA Fall Town Hall / Professional Issues Update - 2015

Guide  for  Becoming  a  CPA  www.cpaguide.macpa.org  

Page 102: MACPA Fall Town Hall / Professional Issues Update - 2015

American Institute of CPAs®

The AICPA Proposal: Joining forces to protect, promote and grow an evolving accounting profession

Page 103: MACPA Fall Town Hall / Professional Issues Update - 2015

American Institute of CPAs®

B&I members comprise approximately 40% of AICPA membership •  Historically under-served member segment

Seepage •  Many CPAs were turning to B&I and/or leaving profession •  Fewer accounting grads are entering into public accounting

International considerations •  Profession, clients & employers becoming more international •  66% of the work that AICPA members in B&I performed was

outside of traditional audit, accounting, and tax1

Partner vs. build for B&I value creation to reclaim leadership in management accounting space •  Identified CIMA as partner

1. Business and Industry Executive Committee (BIEC) 2. 2013 AICPA Accounting Trends report

Identified need to better serve members in business and industry (B&I)

Page 104: MACPA Fall Town Hall / Professional Issues Update - 2015

104

Page 105: MACPA Fall Town Hall / Professional Issues Update - 2015

American Institute of CPAs®

More can be achieved

By partnering more fully, the AICPA and CIMA believe they can:

Drive greater consistency, quality and relevance of public and management accounting Enhance advocacy, speaking with the voice of 600K+ professionals to help shape policies in the public interest Streamline resources to benefit from economies of scale and scope Achieve a broader platform to talk with students, graduates and professional accountants about CPA and CGMA

Page 106: MACPA Fall Town Hall / Professional Issues Update - 2015
Page 107: MACPA Fall Town Hall / Professional Issues Update - 2015

American Institute of CPAs®

1 in 3 accounting graduates become CPAs

Sources: NASBA, Bureau of Labor Statistics, Department of Education, AICPA

CPAs: ~550K Other Accounting Professionals: ~650K

Acc

ount

ing

prog

ram

gra

duat

es

82K  pe

r  year   42K Don’t sit

for exam

Accountants and Auditors in the US: 1,200K

Foreign nationals that return home

14K Don’t pass exam

26K Pass exam

2014 data

Page 108: MACPA Fall Town Hall / Professional Issues Update - 2015

American Institute of CPAs®

Top1 accounting firm talent is increasingly becoming broader than CPAs

128K  139K  

154K  165K  

48K   50K   51K   54K  

0  

20  

40  

60  

80  

100  

120  

140  

160  

180  

2011   2012   2013   2014  

# of

Pro

fess

iona

ls a

nd P

artn

ers Th

ousand

s  

Certified Public Accountants3

Total professionals and partners2

3 Year CAGR = 8.9%

3 Year CAGR = 3.6%

1.  23 of the top 30 accounting firms as reported in the 2015 Accounting Today Top 100 Accounting Firms Report. Seven firms were removed due to missing or incomplete information. 2.  Total Professionals as reported in the annual Accounting Today Top 100 Accounting Firms Report from 2011-2014 3.  AICPA internal data from member data and surveys

Page 109: MACPA Fall Town Hall / Professional Issues Update - 2015

Confidential – Internal Use Only 109

U.S. students have greater international exposure

Source: Institute of International Education

Foreign students studying annually in the United States

819,644

283,322

Up 41% since 2002

U.S. students studying abroad annually

Up 76% since 2002

283,322

819,644

Page 110: MACPA Fall Town Hall / Professional Issues Update - 2015

American Institute of CPAs®

U.S. influence on the international profession projected to decrease

* Numbers based on organization’s HQ location, with adjustments for ACCA due to global nature and availability of data Sources: International Accounting Bulletin, IFAC, NASBA, ACCA annual report, AICPA membership

13% 7%

29% 55%

28%

15%

25% 14%

5% 9%

Today's Members Current and Future Students

2030

Africa and Middle East

Europe and Russia

Americas (without US)

Asia-Pacific

US

Page 111: MACPA Fall Town Hall / Professional Issues Update - 2015

American Institute of CPAs®

International accounting bodies are competing for relevance

Merged to form a combined institute in 2013; effective April 2014

Launched CPA Canada in October 2014, consolidating the three national accounting bodies

Introduced Chartered Accountants Worldwide to promote the CA qualification internationally

Signed a mutual recognition agreement with IMA. Agreement dissolved but continues to operate informally. Recently announced multi-year research initiative with IMA on future of global profession.

Launched first ACCA accreditation program at U.S. higher education institution, Pace University

Signed MOU with Institute of Internal Auditors to allow ACCA members to become CIA certified.

Announced partnership with American University linking ACCA’s qualification program with graduate coursework

Page 112: MACPA Fall Town Hall / Professional Issues Update - 2015

American Institute of CPAs®

International accounting bodies are competing for relevance

The Institute of Singapore Chartered Accountants, SAICA (South Africa) and SAC (Singapore) have signed an expression of interest as a first step toward dual membership.

Launched joint public and corporate sector audit qualification in April 2015

The Institute of Management Accountants (IMA) partnered with Penn State University on a curriculum geared toward accounting careers in industry, consulting, and advisory services.

The South African institutes (SAICA and SAIPA) in merger talks

Page 113: MACPA Fall Town Hall / Professional Issues Update - 2015

American Institute of CPAs®

CIMA is the right partner

World’s largest and leading professional body solely focused on management accounting Founded in 1919 227,000 members and students in 179 countries Strong relationships with employers such as Shell, Unilever, BP 4-year history of joint venture success

Page 114: MACPA Fall Town Hall / Professional Issues Update - 2015

American Institute of CPAs®

Together, the AICPA and CIMA further professionalized management accounting

Performance Value & Growth Positioning

Global interest in the CGMA brand

Imperial Sponsor at

WCOA 2014

Deepening relationships with

employers globally

Created Global Management

Accounting Principles

CGMA Competency Framework

Growing catalog of

thought leadership on key business issues

AICPA | CIMA Competency and Learning website

CGMA exam in U.S.

CGMA website, magazine, newsletter, tools and resources

+150,000 CGMAs worldwide, with >50k

CPAs holding designation

Staff exchanges

Collaboration leading to innovation in public

practice areas

Advocacy

Page 115: MACPA Fall Town Hall / Professional Issues Update - 2015

American Institute of CPAs®

Evolving the relationship

Evolution of the JV

Page 116: MACPA Fall Town Hall / Professional Issues Update - 2015

American Institute of CPAs®

Next step in the journey

Maintain the two membership bodies – AICPA and CIMA –while integrating their strategies, management and operations

Deliver better and more relevant resources for members

Strengthen advocacy, speaking with the power of more than 600,000 professionals worldwide on critical issues important to you

Recognize and support public and management accounting as critical components of the end-to-end accounting profession

Elevate awareness of the CPA and CGMA and the opportunities they unlock

Requires a membership vote from both AICPA and CIMA

Evolve the existing joint venture into an association that is the voice of professional accounting worldwide.

Page 117: MACPA Fall Town Hall / Professional Issues Update - 2015
Page 118: MACPA Fall Town Hall / Professional Issues Update - 2015

GeneraCon  Z  

Page 119: MACPA Fall Town Hall / Professional Issues Update - 2015

Belicia  Cespedes,  CPA      Youngest  CPA  in  the  Profession  

Page 120: MACPA Fall Town Hall / Professional Issues Update - 2015

What  year  is  this  quote  from?  

“Our  youth  now  love  luxury.  They  have  bad  manners,  contempt  for  authority;  they  show  disrespect  for  their  elders  and  love  chaBer  in  place  of  exercise;  they  no  longer  rise  when  elders  enter  the  room;  they  contradict  their  parents,  chaBer  before  company;  gobble  up  their  food  and  tyrannize  their  teachers.”    

Page 121: MACPA Fall Town Hall / Professional Issues Update - 2015
Page 122: MACPA Fall Town Hall / Professional Issues Update - 2015

Capacity!

Page 123: MACPA Fall Town Hall / Professional Issues Update - 2015

The Top 6 Ways to Create Capacity in your Firm

•  Maximize software & tools you have•  Use the latest and most efficient technologies•  Workflow & Process Efficiency•  Focus on your best ‘A’ clients•  Communicate your services (cross-sell)•  Engage your people

Page 124: MACPA Fall Town Hall / Professional Issues Update - 2015

•  Purpose •  Career

Development •  Strengths  

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Page 126: MACPA Fall Town Hall / Professional Issues Update - 2015

www.blionline.org

Page 127: MACPA Fall Town Hall / Professional Issues Update - 2015

www.blionline.org

The BLI Magnetic Firm Framework

Page 128: MACPA Fall Town Hall / Professional Issues Update - 2015

Creating the Magnetic FirmPurpose Driven

Great Leadership

CultureOf Growth

Inspiring Workplace

Vision, Purpose and Values based

Transparent and Inspirational Leadership

Learning Culture- Self and Formal Development

Flexible and Open Work Environment

Focus on Strengths and Positivity

Build Consensus and Commitment

Career & Growth Orientation – Career Paths

Work/Life Balance

Inclusive and Diverse

Leadership Development at all levels

Customer focused Coaching and Feedback

High Performance – Insight to Action

Anticipatory and Proactive

Collaborative and Team based

Effective Technology Tools - mobile

Page 129: MACPA Fall Town Hall / Professional Issues Update - 2015

Grow  your  people,  grow  your  firm!  Use  learning  as  a  strategic  weapon  in  the  war  for  talent  with  our  BLI  Talent  and  Leadership  Development  Support.  

Page 130: MACPA Fall Town Hall / Professional Issues Update - 2015

Now What?!

Page 131: MACPA Fall Town Hall / Professional Issues Update - 2015

Competency!

Page 132: MACPA Fall Town Hall / Professional Issues Update - 2015

www.blionline.org

Page 133: MACPA Fall Town Hall / Professional Issues Update - 2015

Maryland Public Company Collaboration Top Four Issues

1.  Learning & Talent Development 2. Global Structure of Finance

Function 3. Managing Risk & Innovation 4.  Insight to Action*

* This started our journey to research the competencies needed for accounting and finance professionals to provide “insight to action” and shift from reactive to proactive.

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ANTICIPATION  Strategic  Thinking  External  Awareness  Vision  ConCnuous  Learning  InnovaCon  CreaCvity  Problem  Solving  PrioriCzaCon  Business  Acumen  Decisiveness  Influencing/Persuading  EmoConal  Intelligence  Consensus  Building  CollaboraCon  InspiraCon  Risk  Management  

AnCcipatory  OrganizaCon:  Finance  /  AccounCng  EdiCon  

CGMA Competency Framework

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http://www.blionline.org/ao

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Core Beliefs!

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Integrity  Competence  Lifelong  learning  ObjecCvity  Commitment  to  excellence  

Protect  the  Core  

CPAs…Making  sense  of  a  changing  and  complex  world  

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Calendar!

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Tom Hood, CPA, CITP, CGMA

•  CPA Practice Adviser Accounting Hall of Fame

•  Named the Second Most Influential in Accounting by Accounting Today Magazine 2015, 2013

•  Top 150 Influencer by Linked-In •  Top 25 Influencers in Learning & HR by HR

Examiner •  Top 25 Public Accounting Thought Leaders

by CPA Practice Adviser •  Working on Learning Management with

AICPA/CPA2Biz, Cloud Curriculum, Performance Management /XBRL, Leadership & Generations

CEO Maryland Association of CPAs (MACPA) www.macpa.org Business Learning Institute (BLI) www.blionline.org

http://www.linkedin.com/in/tomhood/

Hood's  greatest  aBribute  isn't  that  he  consistently  glimpses  the  future  more  quickly  than  the  rest  of  us  (though  he  does).  It's  that  he's  able  to  bring  it  back  to  the  present  and  serve  as  its  Nreless,  inspiring  and  effecNve  champion.                                        – Accounting Today

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American Institute of CPAs® Private Companies Practice Section

Visit aicpa.org/PCPS

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Check out the spotlight section of the PCPS home page, which highlights other important issues

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American Institute of CPAs® Private Companies Practice Section

Index of Links 1. Succession Planning PCPS Succession Resource Center

http://www.aicpa.org/InterestAreas/PrivateCompaniesPracticeSection/StrategyPlanning/center/Pages/default.aspx

2. Succession Planning 2012 PCPS Succession Survey http://www.aicpa.org/InterestAreas/PrivateCompaniesPracticeSection/StrategyPlanning/center/DownloadableDocuments/SuccessionSurveySoloFullResults.pdf http://www.aicpa.org/InterestAreas/PrivateCompaniesPracticeSection/StrategyPlanning/center/DownloadableDocuments/SuccessionSurveyMultiFullResults.pdf

3. Succession Planning PCPS Succession Guide & Tools http://www.aicpa.org/InterestAreas/PrivateCompaniesPracticeSection/StrategyPlanning/center/guide/Pages/default.aspx

4. Succession Planning Firm inMotion e-Toolkit http://www.aicpa.org/INTERESTAREAS/PRIVATECOMPANIESPRACTICESECTION/

STRATEGYPLANNING/FIRMINMOTION/Pages/default.aspx 5. Succession Planning Transition Continuum and Checklist

http://www.aicpa.org/interestareas/privatecompaniespracticesection/strategyplanning/firminmotion/firmstructurestrategy/downloadabledocuments/transition-continuum-and-checklist

6. Human Capital Concerns PCPS Internship Quick Start Guide http://www.aicpa.org/interestareas/privatecompaniespracticesection/humancapital/teamrecruitment/recruitingandprospecting/downloadabledocuments/internship-quick-start-guide.pdf

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American Institute of CPAs® Private Companies Practice Section

Index of Links (continued) 7. Human Capital Concerns PCPS Human Capital Resource Center

http://www.aicpa.org/interestareas/privatecompaniespracticesection/humancapital/pages/default.aspx

8. Human Capital Concerns Firm Competency Model http://www.aicpa.org/InterestAreas/PrivateCompaniesPracticeSection/HumanCapital/PerformanceManagement/DownloadableDocuments/FirmCompetencyModel.doc

9. Human Capital Concerns Recruiting Brochures http://www.aicpa.org/InterestAreas/PrivateCompaniesPracticeSection/HumanCapital/DownloadableDocuments/SmallFirmRecruiting.pdf

10. Seasonality/Workload Compression PCPS Publications http://www.aicpa.org/interestareas/privatecompaniespracticesection/newsandpublications/pages/default.aspx

11. Seasonality/Workload Compression Client Evaluation Tool http://www.aicpa.org/interestareas/privatecompaniespracticesection/practicegrowth/trustedbusadv/downloadabledocuments/clientevaluationtool.xls

12. Seasonality/Workload Compression Client Disengagement Letter aicpa.org/InterestAreas/PrivateCompaniesPracticeSection/StrategyPlanning/FirmStrategyandPlanning/Pages/Sample%20Client%20Termination%20Letter.aspx

13. Seasonality/Workload Compression Automated Workflow http://www.aicpa.org/InterestAreas/PrivateCompaniesPracticeSection/QualityServicesDelivery/TaxResources/DownloadableDocuments/workflow-technology.pdf

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Index of Links (continued) 14. Keeping Up Washington Tax Brief

http://www.aicpa.org/interestareas/tax/cpeandevents/pages/washingtontaxbrief.aspx 15. Keeping Up Tax Power Hour

http://www.aicpa.org/interestareas/tax/cpeandevents/pages/taxpowerhour.aspx 16. Keeping Up Tax Practices Resources Webpage

http://www.aicpa.org/INTERESTAREAS/TAX/Pages/TaxHomepage.aspx 17. Keeping Up Tax E-Alert

www.aicpa.org/InterestAreas/Tax/NewsAndPublications/TaxEAlert/Pages/default.aspx 18. Keeping Up Tax Identity Theft Information & Tools

http://www.aicpa.org/interestareas/tax/resources/irsprocedureadministration/pages/idtheftinformationandtools.aspx

19. Keeping Up Health Care Reform Resource Center http://www.aicpa.org/InterestAreas/PrivateCompaniesPracticeSection/QualityServicesDelivery/TaxResources/Pages/HealthcareReformToolkit.aspx

20. Client Acquisition and Retention Trusted Client Adviser Toolbox http://www.aicpa.org/interestareas/privatecompaniespracticesection/practicegrowth/trustedbusadv/pages/tbalanding.aspx

21. Client Acquisition and Retention Identify & Prioritize Tool http://www.aicpa.org/InterestAreas/PrivateCompaniesPracticeSection/PracticeGrowth/TrustedBusAdv/DownloadableDocuments/IdentifyPrioritizeTool.pdf

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Index of Links (continued) 22. Client Acquisition and Retention Practice Growth

http://www.aicpa.org/interestareas/privatecompaniespracticesection/practicegrowth/pages/default.aspx

23. Client Acquisition and Retention Tax Practitioners Toolkit aicpa.org/Career/Marketing/Pages/cpa-value-tax.aspx

24. Client Acquisition and Retention You Are The Value Online Workshop aicpa.org/InterestAreas/PrivateCompaniesPracticeSection/PracticeGrowth/pages/youarethevalue.aspx

25. Client Acquisition and Retention Pricing & Profitability Strategies Action Plan http://www.aicpa.org/interestareas/privatecompaniespracticesection/practicegrowth/downloadabledocuments/pricing%20profitability%20strategies%20action%20plan.xls

26. Owner/Partner Accountability & Unity Partner Accountability Guide aicpa.org/interestareas/privatecompaniespracticesection/humancapital/ownerdevelopment/partneraccountability/downloadabledocuments/partner%20accountability%20guide.pdf

27. Owner Partner Accountability & Unity CPA Horizons 2025 Toolkit http://www.aicpa.org/interestareas/privatecompaniespracticesection/strategyplanning/firmstrategyandplanning/pages/pcpscpahorizons2025toolkit.aspx

28. Technical Developments PCPS Invigorate the Focus on Quality Toolkit

aicpa.org/pcps/Quality

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Index of Links (continued)

29. Technical Developments Center for Plain English Accounting http://www.aicpa.org/InterestAreas/CenterForPlainEnglishAccounting/Pages/CPEA.aspx

30. Technical Developments Preparation, Compilation and Review Standards http://www.aicpa.org/interestareas/frc/reviewcompilationpreparation/pages/resources-for-ssars21.aspx

31. Technical Developments Revenue Recognition Standard aicpa.org/revenuerecognition

32. Technical Developments Private Company Financial Reporting http://www.aicpa.org/interestareas/frc/accountingfinancialreporting/pcfr/pages/financial-reporting-framework.aspx

33. Technical Developments PCPS Technical Issues Committee aicpa.org/TICAdvocacy

34. Financial Benchmarking 2014 PCPS/TSCPA National MAP Survey aicpa.org/mapsurvey

35. Financial Benchmarking & Tracking Tech Success Tracker http://www.aicpatechsuccess.com/

36. PCPS Communities aicpa.org/pcps/Community

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