Machine Learning &

Humans – The Missing Link

Robert CookeFounder and Chief Technology Officer3Forge

A conversation with:

Moderated by Mike Meriton

Co-Founder & COO, EDM Council

• Joined EDM Council full-time 2015 to lead Industry Engagement

• EDM Council Co-Founder & First Chairman (2005-2007) – Finance Board Chair (2007-2015)

• Former CEO GoldenSource (2002-2014) – an original IBM Global MDM Company

• FinTech Innovation Lab – Executive Mentor (2011 – Present)

Robert Cooke

Founder & CTO, 3Forge

• Founded New York-based 3Forge in 2012

• 3Forge's award-winning AMI platform deployed at three of the world's five largest banks

• Head of infrastructure and post-trade processing at Liquidnet

• Lead Developer for Middle Office at JPMC

• Managed regulatory compliance and electronic trading at Bear Stearns

HUMANS & MACHINE LEARNING: THE MISSING LINK

The Rise Of The Machines

• Machine learning market will expand at a CAGR of 11.5% from 2016 to 2027, equaling $100 billion by 2027. (Source: Forbes)

Computers Are Good At…

• Computing Huge Amounts of Data

• Very Fast Computations

• 100% Accuracy

Humans Are Good At…

• Creativity & Imagination

• Teaching & Learning

• Real-world Pattern Recognition

Humans + Machines

Human-assisted machine learning is essential to achieve the full potential in data-driven business decisions.

o Humans interacting with AI/ML systems could increase revenues by 38 percent by 2022, Accenture Research study

o Companies achieve their most significant performance with humans and machines working together, Harvard Business Review

What Is A Supervised Training Model?

Supervised Training Model Example

What Is An AI Feedback Loop?Putting Humans

in the Loop

AI Feedback Loop Example

Alexa, How many Ounces in

a pound?

SixteenHow was my

answer?

What Is A Confidence

Interval Report?

Confidence Interval Report

Machine Learning Is Actually A Workflow Problem

3Forge Case Study

Personal Finance App

AMI ENHANCES HUMAN-MACHINE LEARNING

Operator Dashboard for Supervised Training

AMI ENHANCESHUMAN-MACHINELEARNING

ML Engineer Dashboard

AMI ENHANCES HUMAN-MACHINE LEARNING

Confidence Report

Traditional Cost of Machine LearningOver 70% of machine learning costs are spent on humans, ad hoc workflows, manual tasks.

Human Capital

Data

Hardware

The Cost of Traditional Machine LearningMachine-learning engineers focus less than 20% of their time on ML.

AMI PlatformApproach

How to Prepare

• Consistent Progress Reporting

• Expect an Evolving Process

• Don’t Expect 100% Accuracy, Think Feedback Loop

Lessons Learned

• Early Successes Can be Misleading

• Starting Without a Plan/Process Leads to Technology Debt

A Final Thought

Isn’t it remarkable that all of the machines devised by humans, not one can replace imagination.

-- Abhijit Naskar, Mission Reality

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FOR MORE INFORMATION:

Peter Sibirzeff

Head of Sales & Business Development

3Forge

peter.sibirzeff@3forge.com

linkedin.com/company/3forge

Questions?

linkedin.com/company/3forge