mace chamber operations 2013 survey preview
DESCRIPTION
Presented by Larry Dowell, Dowell ManagementTRANSCRIPT
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Chamber Operations Survey
2013
Larry Dowell | Dowell Management
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About MACEFounded in 1972, serves five-state regionIowa, Minnesota, Nebraska, North Dakota, South Dakota
Purpose is three-fold• Provide continuing education opportunities• Facilitate connection with industry peers• Develop a regional ethic among chambers of commerce
Expanded Product Line• Annual Conference• Compensation & Benefits Survey• Membership Satisfaction Survey• Newsline• Chamber Insight Webinars
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State Participation
WI 20%
IA 31%
MN 23%NE 10%
ND 5%
SD 12%
MethodologySelf reporting, sampling, corrupt data
Who was surveyed• Iowa, Nebraska, Minnesota, North Dakota, South Dakota, Wisconsin
• Small vs. Large Chambers
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Survey Categories
• Organizational Structure and
Function
• Governance
• Membership
• Communications
• Staffing & Continuing Education
• Events
• Public Policy and Political Action
• Financials
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Organizational Structure & FunctionLost a Major FunctionLost a Major Function
8%8%
40% of those are no longer the primary economic development
organization
40% of those are no longer the primary economic development
organization
Have an adopted strategic plan
Have an adopted strategic plan
78%78%
U.S. Chamber MemberU.S. Chamber Member
57%57%
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GovernanceAverage Board Size
Below $50k
$200k - $300k
$750k – $1m
> $1m
VOTING
NON-VOTINGCOMMITTEE
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MembershipBudget Size # of
Members Retention Rate Minimum Dues Highest Dues
$50,000 and below 107.2 99% $165.00 $681.80
$100k - $200k 221.3 88% $190.15 $3,856.43
$300k - $500k 432.2 73% $261.00 $5,208.65
$750k - $1m 458.7 88% $299.33 $6,073.33
More than $1m 863.3 78% $603.30 $63,522.22
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Communication
Yes NoPrinted 41%
Website
Local Paper
59%
69% 31%
23% 77%
45% 55%
Newsletters
12% 88%
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Staffing & Continuing Education
Full-Time Management Full-Time Non-Management Part-Time
2006 2008 2010 2012 20130.5
11.5
22.5
33.5
6.5years
Average employee tenure is
Regardless of size of chamber
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Events
21%
47%
33%
Free Membership Events
Paid Membership Events
Community Events
Average # of events last year
7 16 11
35%Non-member premium on events
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Public Policy & Political Action
None
Local
State
Federal
At what levels do you advocate on behalf of members?
14%70%
60%
30%
6%Have a PAC
46%Have a Public Policy Committee
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Financials
2008 2010 2012
77% 55% 71%
2013
72%
40Non-Dues Revenue
47%Dues Revenue
53%Non-Dues Revenue
Average dues vs. non-dues
Revenue
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Conclusion
201224
Sept
Full survey report will be posted on the MACE website September 24th
Chambers who participated will receive a code for a complimentary copy. Those who did not participate can purchase the report for $45
Chambers desiring custom reports or specific data requests should be directed to:Carrie Kirkpatrick, Dowell [email protected] | 651-221-0850
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Thank you
Any questions?