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    Enabling InnovationM

    -ICTI-IAP

    Cellular: 265 999 664 818,

    E-Mail:[email protected],

    M-ICTI-IAP

    Malawi National and Regional Connectivityfor Underserved, Rural, peri-Urban and Urban Areas.

    The INFORMATION & COMMUNICATION TECHNOLOGIES

    INFRASTRUCTURE AND INTEGRATED ARCHITECTUREPROJECT

    for the Government of Malawis National BroadbandNetwork (GoM-NBN)

    Lilongwe,Malawi

    November,2009

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    Existing Project Building Blocks Summary - Policies and Strategies

    Malawi Growth and Development Strategy (MGDS) Strategy; Malawi National Information and Communication Technologies for Development and

    Economic Growth Draft Strategic Plan; National Decentralisation Strategy.

    Incorporating Existing Innovative Technologies and Delivery/Access Infrastructure. Malswitch and Malink; ESCOM Optical Fibre Network.

    Traditional Authority National Reach and Infrastructure including EnergyManagement

    Project Vision and Primary Objectives. Project Hierarchical Structure and Major Implementation Components. Key National and Rural Services Summary.

    Agenda.

    Enabling InnovationM

    -ICTI-IAP

    Why ICT? ICT Macro Objectives Extended/Complemented by M-ICTI-IAP Implementation Technology, Components and Strategic

    National Network Components

    Capturing the Opportunity M-ICTI-IAP Strategic Approach Licensing for Convergence M-ICTI-IAP Strategic Approach Summary

    Key National and Rural Services Diagrams. Ubiquitous Community Access to Systems and Services, Financial Intermediation and Inclusive Financial Systems and Services,

    Rural and Underserved Area Telephony, Small, Micro and Medium Enterprise (SMME) Services and Incubation, and Entertainment/Education/Training/Awareness and News Feeds/Data/Information Dissemination via

    Electronic Media based on IPTv. Rural Telephony/Internet Access Regional

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    through:

    With the Government of Malawi, to develop a strategic implementation plan and ensure operationalenthusiasm through Public/Private Partnerships, Alliances, Collaborations and Mutually BeneficialRelationships to Provide Vision, Leadership, Strategic Alignment and Coordinated Action as an engine

    of growth for Poverty Alleviation, Socio-Economic Growth and Diversification specifically through theDesign, Development, Incorporation and Implementation of Regional and National Information andCommunication Technologies and Infrastructure within the Prevailing Government of Malawi Strategic,Policy, Legal, and Regulatory Environment.to deliver:

    ropriately Layered Technology, Architecture, Infrastructure, Services & Software Platforms, with Regional andional Nodes, District Level Points of Presence (PoPs) and Traditional Authority (TA) based Community AccessService Centres or CA&SCs, based on Very Small Aperture Terminals (VSAT) and Radio Frequency (Wireless - Wi

    loyment, while Incorporating Existing Innovative Technologies and by taking Cognisance of Prevailing PoliciesStrategies.

    y National and Rural Services, Applications and Facilities for Urban, underserved peri-Urban and Rural AreasMalawi, including the Design, Delivery and Implementation of:

    Ubiquitous Community Access to Systems and Services,

    Financial Intermediation and Inclusive Financial Systems and Services,Rural and Underserved Area Telephony,Small, Micro and Medium Enterprise (SMME) Services and Incubation, andEntertainment, Education, Training, Awareness and News Feeds, Data and Informationdissemination via Electronic Media based on Internet Protocol Television or IPTv.

    M-ICTI-IAP Vision and PrimaryObjectives.

    ICT, as defined in the Information & Communication Technologies Strategy Paper of the World Bank Group, consists of hardware, software, networks, and media for collection, storage, processing,transmission, and presentation of information (voice, data, text, images). With the M-ICT&I-IAP, ICT&I include the People, Connectivity and Delivery Infrastructure, Networks,

    Technologies, including Energy Management and Applications.

    CommunicationsStrategies

    Enabling InnovationM

    -ICTI-IA P

    Definition

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    Project Hierarchical Structure andMajor ImplementationPartners/Components.

    Information and CommunicationTechnologies & Infrastructure

    Information and CommunicationTechnologies & Infrastructure

    Strategic Public/Private Partnerships/Alliances/Collaborations

    Strategic Public/Private Partnerships/Alliances/Collaborations

    Traditional Authority(TA) Infrastructure

    Traditional Authority(TA) Infrastructure

    M-ICT&I-IAP Systems, Services and Applications Implementation Platform

    M-ICT&I-IAP Systems, Services and Applications Implementation Platform

    M-ICT&I-IAPServices

    M-ICT&I-IAPServices

    M-ICT&I-IAPApplications

    M-ICT&I-IAPApplications

    Full-FunctionNational Network

    Services

    Full-FunctionNational Network

    Services

    Key National/Rural Services

    Key National/Rural Services

    DevelopmentApplications

    DevelopmentApplications

    Government

    Application

    s

    Government

    Application

    s

    PrivateSector

    Applications

    PrivateSector

    Applications

    Existing Policies,Strategies & Innovative

    Technologies

    Existing Policies,Strategies & Innovative

    Technologies

    Major Infrastructure Elements

    Major Infrastructure Elements

    EnablingEnvironment

    UbiquitousAccess & Delivery

    Enabling Innovation

    M-ICTI-IAP

    GoM

    CommunicationsStrategies

    Partners

    NewCo

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    Key National and RuralServices

    Education/Training andAwareness, NewsFeeds/Data and InformationDissemination Via IPTv

    Ubiquitous CommunityAccess

    Financial Intermediationand Inclusive FinancialSystems & Services

    National and Rural Telephony

    Rural TelephonyCommunity Telcos

    CommunityAccess/Services

    SMMEServices/Incubation

    Trade Facilitation

    Agri-Business

    Education/Training

    Health/Nutrition/NAC

    Environment

    Tourism/Wildlif e

    Donors,Partners/NGOs

    LocalGovernment

    Rural TelephonyCellular Backhaul

    Enabling Innovation

    M-ICTI-IAP

    Balance

    Financial ReturnSocial Return

    SustainabilityNational Reach

    Corporates/EventsPublic/Homes

    Government

    Partners/Donors

    SMMEs/Communities

    UniversitiesHospitals

    Schools

    Local/Regional/International Delivery

    Rural TelephonyVoIP

    WiMAX

    Continuum Return

    Social Return Financial Return

    Sustainability National Reach

    ROI

    Reach

    National/M-ICT&I-

    IAP

    Elements

    Deliver/Compete on a Triple-Play (Voice, Data and Image),National Reach and an Enhanced Service Experience

    instead of Price for National, Regional and InternationalConnectivity, Services and Applications

    CommunicationsStrategies

    SMME Services and IncubationSMME Services and Incubation

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    The Malawi Economic Growth and Development Strategy (MEGDS) Overarching operational medium-term strategy for Malawi designed to attain the

    Nations Vision 2020 and the MDGs, To create wealth through sustainable economic growth and infrastructure

    development as a means of achieving Poverty Reduction, A policy shift from social consumption to sustainable economic growth and

    infrastructure development In the next five years place emphasis on six key priority areas:

    Agriculture and food security; Irrigation and water development; Transport infrastructure development; Energy generation and supply; Integrated rural development; and Prevention and management of nutrition disorders, and HIV/AIDS; in addition, Public Sector Performance and Policy/Strategy Implementation

    The MGDS is also an integrated rural development initiative that in particular will entailthe establishment of rural growth centres

    To rejuvenate the rural economies and transform it into potential enginesfor economic growth that translate into increased redistribution of wealth countrywide.

    Policy and Strategy Implementation MGDS (MEGDS) Summary.

    The MGDS is geared towards the transition from an economy that producecommodity, low value products to one which responds to market conditionsand innovates to produce high value, complex goods and services as ancollaborative, inclusive, intricate and dynamic value-chain process.

    This can be facilitated by the M-ICT&I-IAP.

    Enabling InnovationM

    -ICTI-IAP

    CommunicationsStrategies

    Existing Project Building Blocks

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    Existing Project Building Blocks

    The Malawi National Information and Communication Technologies or Development and

    Economic Growth Draft Strategic Plan:

    Mission:

    To facilitate the creation of an enabling environment for efficient, effective and sustainableutilisation, exploitation and development of ICTs in all sectors of the economy and to createwealth through sustainable economic growth and infrastructure development as a means of achieving poverty reduction.

    Objectives:

    To develop a highly competitive ICT-driven value-added services sector with the potential todevelop into a business/technology-hub of the sub-region;

    To develop a value chain and technology-driven modern industrial sector with a core export-ledand competitive ICT industry;

    To deploy, exploit and utilize ICTs within the Malawian society and economy leading to a wellinformed society and be a member of the global society;

    To transform Malawi into an attractive destination for ICT-related FDI with the potential to

    become a competitive regional ICT and business hub; To develop a competitive, innovative and knowledge-based economy and society; To develop the physical, economic and communications infrastructure for supporting rapid socio-

    economic development; To transform the educational system to provide the requisite educational, and training services

    and environment capable of producing the right types of skills and human resources requiredfor developing and driving Malawis information and knowledge-based economy and society;

    To promote the development and application of science and technology for economic growth,

    diversification, competitiveness and employment creation; To achieve a vibrant, fast growing economy through the use of ICT.

    Policy and Strategy Implementation ICT4D&EG Summary.

    Enabling InnovationM

    -ICTI-IAP

    CommunicationsStrategies

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    Incorporating Existing Malawi InnovativeTechnologies Malswitch and Malink

    Malawi is in fact on the cutting edge of innovationinternationally.

    The advent of technologies such as MALSWITCH and Malink,combined with Smart Cards backed by Biometrics are at theforefront of financial product development and have thepotential to entirely transform the way both formal andinformal financial services are delivered in Malawi.

    The Inclusive Financial Systems and Services strategies withMalswitch at its core, allows networked opportunities forcommercial banks to think innovatively about productdevelopment and to forge new partnerships with otherbusiness sectors including micro-finance providers to bothincrease the reach and accessibility of financial services,take advantage of new and profitable markets whileaddressing the latent demand.Improving access to financial services will expand opportunities for boththe Banking Sector and the underserved in rural, peri-urban and urban communities,and by doing so, ultimately address the determinants of poverty. It will demonstrate outreach,product and service innovation, and utilize new and existing technologies and applications toreduce the transaction costs associated with the delivery of inclusive financial services.Public/Private Partnerships, Alliances and Collaboration will be promoted for a more robust andcompetitive market.

    Building a more inclusive financial sector means deepening the quality of the service andexpanding the coverage and reach, while at the same time striving for efficiency and sustainability.The proposed programintroduces specific actions to remove real or perceived concerns, and constraints at threestrategic levels:

    formal and informal financial intermediary networks,

    delivery of systems, products, services and applications for existing and potential clients,and exploitation, strengthening and utilisation of existing technologies and facilities.

    Enabling InnovationM

    -ICTI-IAP

    EFT Electronic Funds TransferRTGS - Real Time Gross Settlement System

    CommunicationsStrategies

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    Incorporating Existing Malawi Innovative Technologies ESCOM Optical Fibre Network

    Fibre Connectivity plays a major in this project, including readiness for eventual implementation of the Kigali Protocol, describing the newly renamed NEPAD ICT Broadband Infrastructure Network forEastern and Southern Africa - previously the Eastern Africa Submarine Cable System (EASSy).

    The ESCOM Fibre Optic Communication Network project aims at constructing fibre optic links fromBlantyre to Karonga via Chintheche, Lilongwe to Mchinji, and then to Chipata in Zambia and Phombeyato Matambo in Mozambique. This will cover a total distance of 1,280 km to be implemented in threephases over a period of 6 years from 2004-2012

    ESCOM OPTICAL FIBRE NETWORK PLANBlantyre-Lilongwe-Salima Early 2006 Phase 1Salima-Mzuzu End 2009 Phase 2Mzuzu-Karonga End 2009 Phase 3Phombeya-Matambo (Mozambique) End 2009

    (Nkula-Tedzani & Tedzani-Kapichira)Lilongwe-KasunguMzuzu End 2012Lilongwe-Mchinji & Mchinji-Chipata (Zambia)Blantyre-ZombaNkula-Dedza-LilongweBlantyre-Kapichira-Nsanje

    The future transport media will be based on Fibre Optic and IP packet network technology

    solutions, with Softswitch System Technology and Architecture at the central control of TELCOMand GSM Next Generation Networks (NGN). Together, Optical Fiber, VSAT and WiMAX are goodchoices for all bandwidth requirements, especially for high bandwidth applications such asregional, research and education networks.

    Enabling InnovationM

    -ICTI-IAP

    CommunicationsStrategies

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    Incorporating Existing Malawi Infrastructure Traditional Authority based CA&SCs

    Enabling InnovationM

    -ICTI-IAP

    Demand studies shows an estimated combined latent demand forCommunications, Telephony, Internet and Inclusive FinancialSystems and Services of 38.20% or 3,195,962 people, out of a totalunderserved population estimated at 8,365,956 people, or 61.50%of the population, in all areas of Malawi Rural, peri-Urban and

    Urban.

    The primary objectives are to Rehabilitate/Construct TAInfrastructure to House, Accommodate and Provide Access to theICT Infrastructure, systems and services through CommunityAccess and Service Centres (CA&SCs), whereby the communitygains a major asset while grassroots participation is ensured andembodied by the traditional leadership.

    Facilitate the Implementation of the National Policies and Strategies; In the CA&SC model, the concept of universal access is applicable

    not only to internet access but also to value-added services, suchas the Key National and Rural Services, which includes:

    Ubiquitous Community Access to Systems and Service; Financial Intermediation and Inclusive Financial Systems and

    Services; Rural and Underserved Area Telephony; Entertainment/Education/Training/Awareness and News Feeds/

    Data/Information Dissemination via Electronic Media based on IPTv:

    Small, Micro and Medium Enterprise (SMME) Services and Incubation. Explore the possibility of the Community Access and Service Centres (CA&SC) issuing Identity

    Documents, Road and Drivers Licenses, Land, Birth, Death Registration and Marriage Certificates; With the inclusive financial services and systems, to affect salary/pension/co-op payments, money

    transfers and remittances and electronically collect tax return data. With the clinic, act as a dispensing point for anti-retrovirals and drugs for common ailments

    including malaria, tuberculosis and bilharzia, and; The Traditional Courts can play a role in micro-asset collateral registration and micro-finance

    defaulters prosecution.

    CommunicationsStrategies

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    M-ICTI-IAP

    CommunicationsStrategies

    Incorporating Existing Malawi Infrastructure Traditional Authority based CA&SCs Energy Management (ReimeNIS)

    Telecom Solutions

    Power Generation Solutions

    Cooling Solutions

    Waste Water TreatmentSolutions

    Cold Chain Solutions

    Innovating Green Energy solutions for Fresh Food, Clean Water & CleanerEnergy,Making the Green Approach profitable and sustainable - Savings of millions of KWH of energy; Savings of millions of liters of diesel; Savings of tons of carbon emissions:ACME/Reime Energy Savings Optimization PROJECT (ESOP)

    Innovating Green Energy solutions for Fresh Food, Clean Water & CleanerEnergy,Making the Green Approach profitable and sustainable - Savings of millions of KWH of energy; Savings of millions of liters of diesel; Savings of tons of carbon emissions:ACME/Reime Energy Savings Optimization PROJECT (ESOP)

    Distributed Clean EnergyDistributed Clean Energy

    Environmental Energy SolutionsEnvironmental Energy Solutions

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    WiMAX

    IFSS

    Border Posts/Trade FacilitationPoints

    Southern RegionalNode

    Northern RegionalNode

    25 District Points-of-Presence (PoPs)

    In the context of this project to take cognisance of the currentPolicies and Strategies in evidence in Malawi that facilitateEconomic Growth, Poverty Alleviation and Diversification through

    an existing Regulatory Framework that promises Transparency,Inclusion and Institutional Capacity.

    Education/Training andAwareness, NewsFeeds/Data and InformationDissemination Via IPTv

    75 TACA&SCs

    VSAT SuiteSkyEdge ProSkyEdge IPSkyEdge CallSkyEdge SkyAbis/AS.MAX

    MiNX/NCC

    Mzuzu

    Lilongwe

    Blantyre

    Liwonde/Machinga

    Balaka

    Ntcheu

    Zomba

    Dedza

    Phombeya

    Karonga

    Key/LegendExistingTechnologies

    Songwe

    Rumphi

    ChilumbaLivingstonia

    Salima

    Mozambique

    Matambo

    Chipata

    Zambia

    Mchinji

    Space SegmentTerrestrial Segment-Hub, NCC/MiNX

    SkyEdge Hub

    Incorporated/Extendedby:

    ModularHubNational Network Control Centre/MiNX

    Terrestrial Segment-VSAT

    3 Regional Network Nodes Lilongwe, Blantyre,Mzuzu

    75 TA Based Community Accessand Service Centres (CA&SCs)

    Terrestrial Segment-Radio Frequency - WiMAX

    Key National and RuralServicesUbiquitous Community

    Access

    SMME Services andIncubationFinancial Intermediationand Inclusive FinancialSystems & Services

    Enabling InnovationM

    -ICTI-IAP

    CommunityAccess/Services

    SMMEServices/IncubationTrade Facilitation

    Agri-BusinessEducation/Training

    Health/Nutrition/NAC

    Environment

    Tourism/Wildlif e

    Donors,Partners/NGOsLocal

    Government

    Rural TelephonyCellular Backhaul

    Rural TelephonyCommunity

    Telcos

    Community CentricOmni-DirectionalAntenna

    Country LevelSoftSwitch/Gateway

    ATM/PoS

    Radio Frequency - WiMAX

    Malswitch/Malin

    k ESCOM FibreNetwork

    National and Rural Telephony

    Incorporating Existing Malawi InnovativeTechnologies Malswitch and ESCOM Fibre Optic

    Extended/Complemented by M-ICTI-IAP ImplementationTechnology, Components and Strategy National Network Components

    SharedSatellite

    ACCESS - Information & Communication Technologies Infrastructure(ICT&I)

    DELIVERY - New Generation Networks (NGN)Platform

    REVENUE - Demand GenerationTechnologies

    Rural TelephonyVoIP

    25 District Level PoPs

    CommunicationsStrategies

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    Higher economic growth through improved competitiveness and productivity, whilstensuring a sustainable future. We have to adjust to the changing economic realitiesbrought about by the globalisation of markets and the ever-faster pace of

    technological change. At the same time, we have to modernise our public servicesand tackle emerging challenges in areas such as security, ageing and inclusion.

    Enabling InnovationM

    -ICTI-IAP

    Economy andsociety

    ICT offers a means to respond to these challenges. It is the constitutivetechnology of the first half of this century, much like electricity or combustionengines have been in the last. ICT does not just enable us to do new things; itshapes how we do them. It transforms, enriches and becomes an integral part of almost everything we do. ICT is essential for increasing productivity, for bringingmore advanced solutions for societal problems, and for extending current orproviding new services to consumers. These constitutive effects amount to aparadigm shift in how our economy and society function.

    The opportunity:transformationthrough ICT

    At the same time, further advances in ICT will allow us to address Africassocioeconomic challenges - in areas such as health, inclusion, transport,manufacturing, environment, security and education - in ways that were impossible,and in many cases not evenconceivable, even a few years ago. ICT has now to shape the answers to Africasspecific needs for many years ahead.

    Shaping specificlong-termSolutions toMalawi andAfricas societalchallenges

    In the developing world, small, micro and medium-sized enterprises (SMMEs) arecritical for inclusive economic growth. These vibrant businesses broadenopportunity, increase productivity, create jobs, and help alleviate poverty. Indeveloped countries, SMEs represent more than half of GDP and account for nearly2/3 of employment. But they are largely absent from the formal economies of poorcountries, which are often able to sustain micro-enterprises and hugeconglomerates but are missing mid-sized firms. Fueling SMMEs - and demonstratingtheir profitability - could help these businesses become a powerful engine of growthin the developing world.

    Fuel Growth of Micro, Small andMedium-SizedEnterprises

    Why ICTs?Communications

    Strategies

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    real-time extended enterprise communications platform needs to provide: reach, high availability, security,lity of service (QoS), visibility and control. We believe all of these can be provided by the M-ICTI-IAP.

    ntries require an optimised globally managed and monitored data network, which provides:

    Enabling InnovationM

    -ICTI-IAP

    M-ICTI-IAP MacroObjectives

    ice and data convergence Rollout of voice and data applications on a seamless enterprise-wide network all sites. Integrated communications including voice, multimedia and data applications.

    ture-proof functionality - A flexible, adaptable, intelligent data communications service that will support allrent IT needs today and new strategies into the future.

    wer cost of ownership Management of a fully integrated, centralised and standardised solution, which willvide on-going, operational cost savings.

    xible and scalability Globalisation need a network which is highly scalable to meet the demands of ernational, regional and national priorities, offices, partners and suppliers whether via voice, data or video .

    rformance An IP network allows the user to prioritise traffic depending on the identified needs.oss-border operations - IP is particularly valuable to organisations operating across borders ratheran within one particular country, as service providers and trading partners generally haveenabled networks which means that the format of information does not have to be changed inst cases when travelling over different operators networks.

    amless IT - Fully connected offices and systems that extend service and business boundaries to customers,pliers, partners and communities.

    CommunicationsStrategies

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    MiNX

    EgyptCR-IX

    NigeriaIBiX

    UgandaUiXPRwanda

    RiNEX

    DRCKiNIX

    TanzaniaTiX

    MozambiqueMoz-ix

    ZimbabweZiX

    SwazilandSZiXP

    Johannesburg JiNX

    KenyaKiXP

    Extended/Complemented by M-ICTI-IAP ImplementationTechnology, Components and Strategy National Network Components

    London InternetExchange Point

    LiNX

    Amsterdam InternetExchange Point

    AM-EX

    M-ICTI-IAP Implementation Components andStrategy Internet Exchange Point - MiNX.

    Enabling Innovation

    M-ICTI-IAP

    Communication costs in Africa are currently exponentiallyhigher than in Europe or North America.

    This particularly affects those with the most limitedresources: students, researchers, doctors, scientists, andother public servants, as well as the general public, who areunable to take full advantage of the unprecedented accessto knowledge the internet provides.

    The constraints on development in Africa is caused in themain by the high cost of communications not beingaddressed due to inappropriate business models used for

    deploying national, regional and international ICTinfrastructure.

    African Internet Exchange Points

    Malawi

    MiNX International/Regional/Internet Exchange Connectivity

    NEPAD Broadband ICT NetworkKigali Protocol

    There are a myriad of reasons for establishing an InternetExchange Point (IXP), in Malawi, apart from connectingnational, regional nodes and district points-of-access:

    Regional/National bandwidth aggregation and consolidation; Facilitate the Establishing of Gateways, with access toexisting

    Education, Health, Agriculture, Science and ResearchNetworks;

    Complement the implementation of Malawi Strategies andPolicies; Exploit, strengthen and complement existing Malawianinfrastructure

    - ESCOM Fibre Networks, Malswitch and Malink, Complement the implementation of the Kigali Protocol, andto Keep local traffic local.

    The MiNX Implementation will depend on the volume of National (MalawiDomain) traffic generated

    CommunicationsStrategies

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    Enable innovative and sophisticated product/portfolio development, bettermarket/sector infrastructure, reliable techniques for risk mitigation and assistsfinancial intermediaries to reach geographically distant and diversified markets.

    VSAT SuiteSkyEdge ProSkyEdge IPSkyEdge CallSkyEdgeAS.MAXSkyAbis/

    MiNX/NCC

    SkyEdge Hub

    Space SegmentTerrestrial Segment-Hub, NCC/MiNX

    Terrestrial Segment-VSAT

    Terrestrial Segment-Radio Frequency - WiMAX

    25 District Points-

    of-Presence(PoPs)

    75 TA BasedCA&SCs

    3 Regional NodesLilongwe, Blantyre & Mzuzu

    SharedSatellite

    Local Banks,Branchesand AgenciesShared Access Informal BankingSector

    Existing InnovativeTechnologies

    Malswitch/Malink ESCOM FibreNetwork

    Enabling InnovationM-ICTI-IAP

    ContinuumReturn

    Social Return Financial Return

    Sustainability National Reach

    ROI

    Reach

    DevelopmentFunds/Grants

    Investment

    Social Return on Investment

    Financial Return on Investment

    FormalFinancial Sector

    InformalFinancial Sector

    Partnership/Collaboration/IFSS and ICT&I

    Balance

    Financial ReturnSocial Return

    SustainabilityNational Reach

    Financial Intermediation and Inclusive Financial Systems &Services

    FormalFinancial Sector

    InformalFinancial Sector

    Social Return Financial Return

    Sustainability National Reach

    Continuum ReturnReach

    DevelopmentFunds/Grants Investment

    Social ROIFinancial ROI

    Financial ROISocial ROI

    ROI

    Reserve Bankof Malawi

    ACCESS - Information & Communication Technologies Infrastructure

    (ICT&I)

    DELIVERY - New Generation Networks (NGN)

    Platform

    REVENUE - Demand Generation Technologies(DGT)

    National/M-ICT&I-IAP

    Elements

    Reduction on banks reserve requirements; Relaxation of exchange control regulations andrestrictions of capital movements;

    Support of a market oriented legal system to encourage

    theentry of new financial Institutions; Implementation of MALSWITCH, the National Payments stem

    Star

    Mesh

    Multi-Star

    Mesh

    Mesh

    DBMA portfolio of products

    and services that meetsnational/ economic anddevelopment priorities

    CommunicationsStrategies

    Key National and RuralServices

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    IPBackbone PSTN/

    Cellular Networks

    VSAT SuiteSkyEdge ProSkyEdge IPSkyEdge CallSkyEdgeAS.MAXSkyAbis/

    MiNX/NCC

    SkyEdge Hub

    Space SegmentTerrestrial Segment-Hub, NCC/MiNX

    Terrestrial Segment-VSAT

    Terrestrial Segment-Radio Frequency - WiMAX

    25 District Points-of-Presence(PoPs)

    75 TA BasedCommunity Accessand Service Centres(CA&SCs)

    3 Regional NodesLilongwe, Blantyre & Mzuzu

    SharedSatellite

    Existing InnovativeTechnologies

    Malswitch/Malink ESCOM FibreNetwork

    National and RuralTelephony

    ABIS Interface

    ABISInterfac

    e

    MSC

    BSC

    SkyAbis MultipleAdaptorSkyAbis Multiple

    Adaptor

    RuralTelephony

    Cellular

    Backhaul

    RuralTelephony

    VoIP

    Rural TelephonyCommunity

    TelcosHub

    Central VoIPSoft Switch

    Community CentricOmni-DirectionalAntenna

    Regional/District LevelSoft Switch & Gateway

    VSAT

    The National and Rural Telephony Strategy benefits:

    Cost insensitivity to distance; Low incremental costs per unit; Single-platform service delivery with:

    Scalability; Upgradability; Low network life-cycle costs; Fast deployment (install & commission, 0.5 - 2 days); Reliable service: 99.9% for data; 99.5%+for voice; MTBF

    averages more than 25,000 Hours (3 Years); Unrestricted ubiquitous coverage of large geographicalareas by single systems.

    Enabling InnovationM

    -ICTI-IAP

    ACCESS - Information & Communication Technologies Infrastructure

    (ICT&I)

    DELIVERY - New Generation Networks (NGN)

    Platform

    REVENUE - Demand GenerationTechnologies

    Converged Services betweenFixed and Mobile networks # Independence of service-related functionsfrom underlying transport technologies# Support of multiple last mile technologiesfor example concerning emergencycommunications and security/privacy, etc.

    CommunicationsStrategies

    Key National and RuralServices

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    National and RuralTelephony

    Dynamic Bandwidth Allocation - DAMAPermanent Bandwidth Assignment

    Cell A CellC

    Cell B

    DAMA

    Active Packets

    Empty PacketsActual Packets

    Only activepackets are sentover the satellite

    Silence Removal

    SkyAbis a member of the SkyEdge Suite - is an integral part of the SkyEdgemulti-service platform and uses dynamic bandwidth allocation with highspace-segment efficiency for GSM backhaul, extending the reach of terrestrial and cellular infrastructure to remote communities.

    This unified system presents a low total cost of ownership solution andexpands current telecom operators' offerings by providing satellite backhaulservices to mobile operators, and/or in establishing new services to thetargeted areas.

    The VSAT based rural telephony is configured for connection to the centralcommunications hub. The calls are routed from the VSATs to the PSTN viathe hub or one of three (Lilongwe, Blantyre and Mzuzu) regional exchanges(gateways). From the exchanges, the calls are routed to the national PSTN.

    This way, the VSAT subscriber becomes an integral part of the public

    network for incoming as well as for outgoing calls, providing a largenumber of rural sites initially via the Community Access and ServiceCentres, or CA&SCs. It has the ability to support the very latest broadbandvoice and data applications for a large number of underserved users,regardless of their geographic location or density.

    This solution meets the network challenge in rural communities - to bothbuild demand and to aggregate that demand. Building that network aroundvoice services is critical to building demand - in large part because phonesare easy to use, have low maintenance costs, and can support a wide rangeof voice-based and data services.

    VoIP Handsets.UTstarcom F1000 - This Wi-Fi handset expands the reach of VoIP 'communications by providing a new cost

    effective way to communicate, and includes features such as 3-way Calling and Call Waiting. HOP1502 - supportsa wide variety of VoIP features and functions based on the Session Initiation Protocol (SIP) and offer a range of call features, such as three-way calling, call waiting, security and call forwarding.

    VoIP/GSM Handsets.Nokia 6136 - Nokia is unifying GSM and Wi-Fi connectivity with a new mobile phone that'scompatible with both standards. It features a 1.3 megapixel camera and an FM radio. Otherpopular handset Manufacturers also have products under development.

    Wi-Fi ChipsAs Wi-Fi infrastructure continues to develop, there will be a strong consumer demand for chip-sets that allow phones to automatically switch between GSM and Wi-Fi networks. A number of chipset manufacturers are already developing such solutions.

    The low cost of ownership is enhanced by both: Dynamic Bandwidth Allocation and Silence Removal

    Enabling InnovationM-ICTI-IAP

    CommunicationsStrategies National and Rural

    Telephony

    Key National and RuralServices

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    Enabling InnovationM

    -ICTI-IAP

    Partners/Donors

    Government

    SMMEs/Communities

    Corporates/Events

    Universities

    Hospitals

    Public/Homes

    Schools

    Content Management

    VoD Middleware

    Analogue/Digital/H.264Conversion/Encoding

    Program/Ad Insertion

    Subscriber/ ConditionalAccess/Billing

    Broadcasting

    Emergency Alert

    System

    Video Conferencing

    VSAT SuiteSkyEdge ProSkyEdge IPSkyEdge CallSkyEdgeAS.MAXSkyAbis/

    MiNX/NCC

    SkyEdge Hub

    Space SegmentTerrestrial Segment-Hub, NCC/MiNX

    Terrestrial Segment-VSAT

    Terrestrial Segment-Radio Frequency - WiMAX

    25 District Points-

    of-Presence(PoPs)

    75 CA&SCs

    3 Regional NodesLilongwe, Blantyre & Mzuzu

    SharedSatellite

    IPTVHeadEnd

    Existing InnovativeTechnologies

    Malswitch/Malink ESCOM FibreNetwork

    InternationalDigitalContentProviders/Aggregators

    Local Content/ContentProviders/Digital Content

    CoreNetwork

    Local/Regional/

    InternationalDelivery

    M-ICT&I-IAP/Multi-CastNetwork

    AggregationEdge

    Network

    Independent

    VoD

    Network TVN-TV

    IPTV

    STB

    ACCESS - Information & Communication Technologies Infrastructure(ICT&I) DELIVERY - New Generation Networks (NGN)Platform

    REVENUE - Demand GenerationTechnologies

    Internet Protocol Television IPTv Delivering Audio and Video overBroadband

    CommunicationsStrategies

    Key National and RuralServices

    M ICTI IAP Implementation Components and Strategy

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    M-ICTI-IAP Implementation Components and Strategy Internet Protocol TV - IPTv

    Internet Protocol Television (IPTv) provides the ability to deliver both digital live broadcasts as well asvalue-added services such as Video on Demand (VOD) directly to a computer or a TV set from abroadband Internet protocol (IP) network.

    There are three broadband video service models: Broadcast video models replicate the behaviour of a cable system, offering a customer multi-channel viewing. Video on demand (VoD) models allow the customer to stream video in real time, but the video and the viewing

    time are selected by the customer. The "store for play" model (download model) allows the customer to load the video onto a local disk for viewing.

    The process is undertaken in three steps: Consider the service model - the nature of the content, the format of the video, and the appliance(s) to which the

    video will be delivered. Consider the delivery model - the characteristics of the customer access network and the metro connection

    network. Consider the management and support model - the way in which video will be ordered or scheduled, supported

    and billed.

    The delivery network is divided into two parts: The actual customer broadband connection; and The link that delivers video to the customer/community s broadband point of presence or gateway.Video on demand service models can be characterised by the type of device on which the video will

    be viewed and, for some, also by the degree to which the video can be buffered on delivery prior toviewing. The options here are:

    Small-screen video, designed to be viewed on a mobile phone, game console, or other portable device. Thisform of video generally requires lower resolution even for standard-definition material and is not normally usedfor high-definition, owing to restrictions in viewing. It is therefore likely to consume less bandwidth.

    Computer video, delivered to a laptop or desktop computer or to a "media centre" computer. This form of videorequires higher resolution - as high, in fact, as TV viewing - but the computer system can normally buffer thematerial to accommodate variations in network performance. Users of computer video may even want to storethe material locally for multiple viewing.

    TV viewing, where the video material is delivered to a "set-top box" and fed to a television screen for viewing.

    IPTv Solutions enable more flexibility and versatility in offering services ranging from IP-basedbroadcasting to video-on-demand and vertical markets such as:

    Media: internal content distribution, news broadcasting, Movie and video production services;Hospitality and Tourism; Interactive point-of-sale advertising; Education; Health and Nutrition;Information Dissemination and Corporate Services.

    Enabling InnovationM

    -ICTI-IA P

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    SMME Incubation & Services

    Enabling Innovation

    M-ICTI-IAP

    Value Chain SpecificBusiness Processes

    Organisational/Cultural Behaviour

    ICT&IInfrastructure

    ICT&I ServicesAnd Applications

    ImprovedProductivity/Innovation

    withinBusiness Functions

    Key National and RuralServices

    National/M-ICT&I-IAP

    Elements

    Economies of scale in integratedmechanization, processing, consistent qualityand supply, marketing, export and tradefacilitation, financial intermediation, assetaccumulation, and business incubationelements as a single value chain into themore traditional cultivation and productionfocus, while being conscious of theenvironment.

    Increase capacity, imp rove productivity andquality to increase export earningsthrough/by:

    Real economies of scale, in mechanization,irrigation, cultivation, processing, transport,marketing, leading to manufacturing andindustrialisation;

    Vertical integration and horizontal linkagesbetween SMMEs and primary industries inagriculture, mining, wildlife and tourism;

    linkagesbetween SMMEs, large enterprises, markets

    andsupply chains in urban areas;

    Providing labour and income to theunderservedpeople within the community, such as

    landless,regardless of Gender or HIV/AIDS issues;

    A Focus on trade and market informationand

    data collection and dissemination. Economies of Scale and

    Consistency of Services Understanding Monitoring,

    Evaluation and Reporting.

    A Noticeable and Measurable Increase in SMMERegistration, Income Tax Returns, Employment,Disposable Income, Savings Mobilisation, AssetAccumulation, Quality and Point of Origin Certificationand Environmental Awareness with Efficient use of Community Skills and Expertise.

    Key National and RuralServicesCommunications

    Strategies

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    Central Regional Node

    8 District Points-of-Presence (PoPs)

    VSAT SuiteSkyEdge ProSkyEdge IPSkyEdge CallSkyEdge SkyAbis/AS.MAX

    MiNX/NCC

    Ntcheu

    SkyEdge Hub

    SharedSatellite

    Key/Legend

    Incorporated/Extended by:Pilot/MACRA Rural Internet/Telephony

    ModularHubNational Network Control Centre/MiNX1 Regional Network Nodes Lilongwe

    8 District Level PoPs

    Phalombe

    Mulanje

    Nsanje

    Chitipa

    MwanzaNeno

    Rural TelephonyCommunity

    Telcos

    Community CentricOmni-DirectionalAntenna

    Country LevelSoftSwitch/Gateway

    Rural TelephonyCellular Backhaul

    Rural TelephonyVoIP

    Microwave/Cell Network

    Rural TelephonyVoIPKaronga

    Mzuzu

    Dedza

    Blantyre

    Lilongwe

    Rumphi

    Enabling InnovatioM-ICTI-IAP

    CommunicationsStrategies

    Rural Internet/TelephonyRural Internet/Telephony

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    M-ICTI-IA P

    CommunicationsStrategies

    Public Sector

    Key Driver - Enhancing national socio-economic development; Existing Innovative Technologies, Broadband VSAT and WiMAX Connectivity are essential

    National ICT components; Universal Service to move from subsidies to Income Generating Key National Services; Service redefined to include local and value-added content; Access redefined to include physical access, affordability, service and knowledge levels; Community Ownership/Partnership/Alliance/Collaboration.

    Capturing the Opportunity

    Private Sector

    Establish National Hub and National IXP (MiNX), expand to Regional Hub; Deploy Nation-wide VSAT and Wireless IP Networks (WiMAX) with Demand Generation Technologies; National and Rural Telephony VoIP, Community TELCOs, and Cellular Backhaul; Inclusive Financial Systems Malswitch, ATM/PoS, Biometric Devices; Electronic Media, Data and Information Dissemination - Internet Protocol Television (IPTv); Ubiquitous Internet Access Government and Parastatals, Donor Community; Corporates and

    Financial Institutions, Co-Operatives and Community; Border Post/Port Trade Facilitation Points (Possible Toll Roads); Sector-wide and Strategy/Policy Integration of ICT Applications and Services; Demonstrated rural community business models are profitable and meet latent demand. Support small community-based franchisees AND national, regional and continental strategies; Ubiquitous access with expanded services yields more value and generate more revenue; Contribute to Universal Service/Access Fund.

    Private Sector

    Establish National Hub and National IXP (MiNX), expand to Regional Hub; Deploy Nation-wide VSAT and Wireless IP Networks (WiMAX) with Demand Generation Technologies; National and Rural Telephony VoIP, Community TELCOs, and Cellular Backhaul; Inclusive Financial Systems Malswitch, ATM/PoS, Biometric Devices; Electronic Media, Data and Information Dissemination - Internet Protocol Television (IPTv); Ubiquitous Internet Access Government and Parastatals, Donor Community; Corporates and

    Financial Institutions, Co-Operatives and Community; Border Post/Port Trade Facilitation Points (Possible Toll Roads); Sector-wide and Strategy/Policy Integration of ICT Applications and Services; Demonstrated rural community business models are profitable and meet latent demand. Support small community-based franchisees AND national, regional and continental strategies; Ubiquitous access with expanded services yields more value and generate more revenue; Contribute to Universal Service/Access Fund.

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    M-ICTI-IA P

    CommunicationsStrategies

    M-ICTI-IAP Strategic Approach

    The Strategic Approach is in Utilising Information and Communications Technology Infrastructureand Connectivity as a tool or vehicle for development and economic growth takingcognisance of the number of intersecting development, policy, commercial and risk mitigation concerns that cannot be addressed in isolation, the project s innovative designincorporated a number of approaches:

    a Public/Private Partnership, Alliance and Collaboration approach; an Underserved Area Rural, peri-Urban and Urban - Socio-economic Development

    approach; a Latent Demand Approach; a Value Chain Market Linkage approach; a Rural Agro-Enterprise Development approach; a Participatory and Collaborative:-

    Human and Institutional Capacity Building, Market, Value Chain, Asset Accumulation and Trade Facilitation Approach

    Approaches to identify and support initiatives designed to improve the capacities of thepoorest and underserved to participate in the larger economy.

    in addition to the Key National and Rural Services Approach, which includes:

    Ubiquitous Community Access to Systems and Services, Financial Intermediation and Inclusive Financial Systems and Services, Rural and Underserved Area Telephony through VoIP, Cellular Backhaul and Community

    Telco s, Small, Micro and Medium Enterprise (SMME) Services and Incubation, and Facilitate Entertainment/Education/Training/Awareness and Provide News Feeds/Data/

    Information Dissemination via Electronic Media based on IPTv.

    Licensing for Convergence

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    Licensing for Convergence National Service Provider (NSP)

    T e l e c o m m u n i c

    a t i o n

    l i c e ns e

    Broadcas ting

    license

    I S P l i c e n s e

    V A N

    l i c e n

    s e

    Network Facilities

    Network Services

    Applications Services

    Content Services

    The existing licenses that were issued werebased on specific technologies, and specificservices

    The license required istechnology-neutral and service-neutral

    The new licensing framework

    promotes vertical separation betweenfacilities, network, applications, andcontent

    Under the old licensing framework allactivities related to the provision of aparticular service are vertically integratedfor the provision of that service

    Enabling InnovatiM-ICTI-IAP

    CommunicationsStrategies

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    Enabling InnovatioM-ICTI-IAP

    CommunicationsStrategies

    Category Project Component Pilot Implemen-tation %TageProject Implemen-

    tation Year2 -25 Sites

    %Tage

    1 ICT&I Network 1,088,189.33 53.79% 266,508.33 9.69%

    2 IXP/NSP 75,499.18 3.73% 75,499.18 2.75%

    3 NGN Network 54,900.00 2.71% 217,500.00 7.91%

    4 DGT Networks 190,800.00 9.43% 530,000.00 19.28%

    4 TA CA&SC 109,602.00 5.42% 304,450.00 11.07%

    5 Civil Works (CA&SC and HUB) 146,836.88 7.26% 349,546.90 12.71%

    1,665,827.40 82.34% 1,743,504.41 63.42%

    6 Personnel Costs 101,800.00 5.03% 181,000.00 6.58%

    7 Technical Assistance/Consultancy/Travel 120,000.00 5.93% 120,000.00 4.37%

    8 Materials and Supplies 32,565.96 1.61% 271,382.98 9.87%

    9 Connectivity and Access 69,834.00 3.45% 194,750.00 7.08%

    10 Fees and Licenses 5,900.00 0.29% 12,500.00 0.45%

    10 Operations Costs 14,970.00 0.74% 124,750.00 4.54%

    11 Monitoring, Evaluation, Reporting/Dissemination 12,150.00 0.60% 101,250.00 3.68%357,219.96 17.66% 1,005,632.98 36.58%

    2,023,047.36 100.00% 2,749,137.39 100.00%

    Total Recurrent Expenditure

    Total Costs and Expenditure

    M-PICT-IAP - Estimated Costs and Expenditure

    Capital Expenditure

    Total Capital Expenditure

    Recurrent Expenditure

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    Objective s

    Components

    Narrative SummaryPartnershipObjectives

    To Develop/Improve Public/Private Partnerships/Alliances and Collaboration to Provide Vision and Leadership, StrategicAlignment and Coordinated Action as an engine of growth for Poverty Alleviation, Economic Growth and Diversification.

    In the context of this project to take cognisance of the current Laws, Regulations and Policies and to Identify and Motivatechanges in and to Laws, Regulations and Policies that will facilitate Poverty Alleviation, Economic Growth andDiversification through a Regulatory Framework that promises Transparency, Inclusion and Institutional Capacity.

    Legal, Policy,RegulatoryandEnvironmentObjectives

    MalawiInfo rmationand Communic ations

    Technology andInfrast ructure

    IntegratedA rchitecture Project

    (M-ICTI-IAP) Componen ts

    IncorporateExistingTechnologies

    Access andDeliveryInfrastructure

    Complemen t/Expand

    ExistingTec hnolog

    ies,

    Design/Imp lement

    the

    ICT&I,NGNandD

    GT

    Infrastructu reand

    Component s.

    Incorporate, strengthen, utilise and exploit existing innovative technology in Malawi such as Malswitch, Malinkand the planned ESCOM and MTL fibre optic networks.

    The Proposed Traditional Authority (TA) based Community Access and Service Centres (CA&SCs), that willAccommodate the above Delivery Infrastructure and Facilitate Access to Communities, Smallholder Farmers;Small, Micro and Medium Enterprises; Students, Youth and Teachers; Non-Governmental Organisations;Women; Traditional Authorities and Local Government; Religious Leaders, Community Based Organisations;Health Workers and Civil Servants. To provide local access to rural telephony and internet television, inclusivefinancial systems and services, SMME Incubation and services, Access to the internet,applications and services, and a basic clinic, including dispensary facilities.

    The National and Regional Information and Communications Technologies and Infrastructure (ICT&I) the Space Segment, and four major Terrestrial Components, namely the:

    o HUB Component,o IXP/NSP or Internet Exchange Point/Network Service Point Component,o VSATs or Very Small Aperture Terminals Component, ando WiMAX, or Radio Frequency Network Component to extend the Existing Technology and VSAT reach.

    The New Generation Networks (NGNs) which includes the Hardware, Software and Applications that will allowAccess to and Delivery of the Key National and Rural Services.

    The Demand Generation Technologies (DGTs) which will include Automated Teller Machines (ATMs) or Point-of-Sale (PoS) devices and Smart Cards or Biometric Devices for the Inclusive Financial Systems and Servicesdelivery, Voice over Internet Protocol (VoIP) and Cellular Backhaul to address the Rural International, Regionaland National Telephony and Entertainment/Education/Training/Awareness and News Feeds/Data/InformationDissemination via Electronic Media based on IPTv.

    Ubiquitous Community Access Small, Micro and Medium Enterprise (SMME) Services and Incubation Financial Intermediation and Inclusive Financial Systems and Services (IFSS); Rural and Underserved Area Telephony; Entertainment/Education/Training/Awareness and News Feeds/Data/Information Dissemination.

    Through thisInfrastructure,Deliver the KeyNational andRural Services

    Enabling Innovation

    M-ICTI-IAP

    M-ICTI-IAP Strategic Approach - Summary

    CommunicationsStrategies

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    Thank you

    Enabling Innovation

    M-ICTI-I AP