11, FEBRUARY, 2010 ISSUE No. 001/10

Main Contents: Chairman’s Message Page1 CP Popondetta opens Page 2 Recipe Page 2 Free School Fee Page 2 Safety Tips Page 3 Rewards Catalogue Page 3 Staff Birthdays Page 3 New Product Launching Page 4 Ask Your Pharmacist Page 4 Gold Cost Promotion Page 4 Editors Continuous Series Page 5 Employee of the month Page 5 CPL Lukluk Raun Page 6

CPL Pairap team welcomes you all to another challenging year in 2010. We look forward to a rewarding year working with you all both in POM and outstations. Hope you all had an enjoyable Christmas and New Year celebrations with your families. By-the way, month of January has gone and I hope some of us are still faithful to our New Year resolutions.

CPL Group’s new business development is crucial to our continued growth and success. This involves identifying new business opportunities such as new markets, new partnerships with other businesses, new ways to reach existing markets and exploiting these opportunities to grow our business so that we continue to deliver sustainable returns to our shareholders. The highlights of the new business developments include a new Stop and Stop Supermarket coming up soon in Badili, new City Pharmacy and City Digital shop in the Vision City (RH Building, in Waigani Drive) and another City Pharmacy store in Mendi, Southern Highlands province. These initiatives are aimed to provide innovative solutions for our customers in the respective business so that we become partners in value creation. We are confident that as a group we will continue to service PNG with basic health care needs and provide Port Moresby with the best supermarkets. As we have come to the beginning of another financial year, journey will be exciting and challenging. However, such challenges will positively enhance our ability to prosper as a diversified group. I acknowledge the strong leadership of our Management team and the spirit of dedication and hard work of the Staff of CPL Group. Our strong commitment to the various community services will be an important part of our activities.

In this issue we have brought to you some more exciting stories and news; and wow!!! Highlighting new City Pharmacy Opening in Popondetta. Enjoy reading coz, I enjoyed writing.

Morea Pakea Editor

We have seen unprecedented challenges

and changes in the PNG global economy in the last year which has had a significant impact on our businesses.

M essage from The Chairman

Oro! Oro! Oro! Oro means WELCOME. The people of Popondetta in the Oro Province, were the world’s biggest butterfly can be found, welcomed the 27th store in the fleet of City Pharmacy on the 27th of January this year. The entrance was already crowed with impatient people who could not wait for the store to open excitedly hoping to see the first of its kind. A week before the opening, the Area Retail Manager Ireneo Manangan and I arrived in Popondetta town. Seeing above the sky was just like a typical town in PNG where local people live a very simple life. The people of Oro Province as a whole commented that they are tired of waiting for efficient services in the hospital and buying medicines from the street sellers having no effect in their bodies. It is about time a professional legitimate pharmacy will take care of the health of the people of Oro Province.

I hope that our beloved company will bridge more people in their health care needs. It really melts a heart to see how the people treasured the first pharmacy in their town, assuring their best to protect it and make it grow for without city pharmacy, their life might be miserable like before. It is like a butterfly flying from flower to flower looking for a best flower, giant pharmacy company; City Pharmacy has found Popondetta as one of its flower. I would like to convey my sincere thanks to all the hard working team for their tireless efforts put together to make this opening a successful one.

Oro province WELCOMES CITY PHARMACY: by Gil Madrid RECIPE

REAL REWARD CATALOGUES 2010: By Nelly Savia City Pharmacy has launched a new Real Rewards Catalogue for 2010. Loyal City Pharmacy shoppers in the next couple of weeks will be able to access this catalogue at any City Pharmacy store nationwide and can start redemption. Now with a “much to choose from” catalogue, customers will have a chance to redeem items such as back packs, carpets, picnic sets, ice cream makers, there is so much to choose from. Real Rewards is a loyalties program initiated by City Pharmacy which simply offer rewards to its loyal customers. The program started in 2005 and is in its 5th year running, realizing a total of 58, 152 members as at December 2009 with a monthly average of over 1,200 members nationwide. Real Reward members also have the privilege to enter all City Pharmacy’s exclusive promotions. City Pharmacy Limited is proud to be giving its customers more options when it comes to shopping every year and are pleased that it is also uniform in its Real Rewards catalogue in the New Year. For membership details, enquire at any of the 26 City Pharmacy stores nationwide.

CPL GROUP STAFF – MAMA KARIM DEI KOLOM!!! • Rex Kebel • Roselle Mallari • Joe Alu • David Dariako • Mui Mesa • Fifi Saregu • Kovina Yawa • John Yaki • Ako Ause • Vewa Kukuna • Walio Maita

• Martha Ndrihin • Yarepea Petrus • Pipi Siaka • Mike Wako • Andrew Warea • Jeffrey Afina • Timio Buai • Kaepapa Hoki • Sila Joe • Kinde Depi • Roger Patterson

• John Petakini • Wanimu Roae • Leah Simeon • Kila Kora • Anna J. Kumuno • Mary Mareko • Adam Rambaliku • John Sarea • Louis Tagi • Posing Yohang • Steven Sangi

• Ongugo Kuglame • Emma Mitingom • Rebecca Sam • Robin Levi • Rose Nigona • Jenny Sapu • Ronny Tonny • Aidumu Auba • Cecilia Kaleh • Elizabeth Eka • Uali Anua

• Luke Wera • Kaumi Gumeri • Anastasia Sabadi • Jenny Laura • Angela Kaevakore • Ben Pitu • Andrew Gore • Joel Tira • Robin Kituai • Miriam Lualu

SAFETY TIPS: By Ray Baloiloi Have you ever heard about LPG gas cylinder’s expiry date? Do you know that there is an expiry date (Physical life) for LPG cylinders? Expired Cylinders are not safe for use and may cause accidents. In this regard, please be cautious at the time of accepting any LPG cylinder from the vendor. Here is how we can check the expiry of LPG cylinders: On one of three side stems of the cylinder, the expiry date is coded Alpha numerically as follows A or B or C or D and some two digit number following this e.g. D06. The alphabet stands for quarters –

1. A for March (First Quarter) 2. B for June (Second Quarter) 3. C for September (Third

Quarter) 4. D for December (Forth

Quarter) The digits stand for the year till it is valid. Hence D06 would mean Dec of 2006. Please return back the cylinder that you get with a Expiry Date, they are prone to Leak and other Hazardous accidents…. The second example with D13 allows the cylinder to be in use until December 2013.

GOLD COAST GETAWAY: By Nelly Savia

Major prize of a fully paid trip for 16 winners, 4 families comprising 2 adults and 2 children each family was declared on the 27th of January 2010 at the CPL Group home office in Gerehu. A trip with all expenses paid to two of the 4 Gold Coast Theme Parks flying courtesy of our good sponsor Airlines PNG. All City Pharmacy and Stop N Shop stores participated in this promotion for the period of 12 weeks which began from 19th of October 2009. Any purchase of over K50.00 in any City Pharmacy or Stop and Shop were enabled to enter into the draw and eligibility also included by any purchase made at City Digital. Customers entered names and contact numbers and addresses on the back of their shopping receipt and placed into the box in the shop. Certain terms and conditions were placed during this promotion which one of it was all CPL Group employees and their immediate families were not eligible to enter this competition.

Each winners family received return airfares for 2 adults and children (Domestic & international), visa costs, 2 family site passes to their two chosen theme parks, 4 nights and 5 days accommodation and K2,000.00 spending money per family or equivalent in currency exchange in Australian Dollars. Consolation prizes were given out to City Pharmacy and Stop and Shop stores for the in-store draw.

ASK YOUR PHARMACISTS… By Nelly Savia

City Pharmacy Limited has initiated an Ask your Pharmacist Program that is aimed at promoting medical awareness and educating the public on medicines that is accessible on shelves at the pharmacy. As now many customers are becoming more confused at the different medicines increasingly available on pharmacy shelves, pharmacists are available to give professional advice to a querying customer. The Ask Your Pharmacy Program is also a sure way of maximizing drug use with different types of medicines such as pain relievers. Pharmacist can give advice on safer and more appropriate alternatives depending on an individual’s medical need. Pharmacist can also give advice on suitable alternative to medicines and provide important advice to customers on how to properly use drugs to minimize risk of side effects and harmful results of prolong use. All in all, this program aims to enable customers to make proper decisions about their health care with home treatment. This interactive program in all City Pharmacy stores nationwide hopefully will encourage and build the vital link between pharmacist and their customers. Every month, there will be a topic of discussion where customers can consult pharmacists about or pick up brochures to take home as reference. Brochures are also been translated in pidgin so it appeals to the local population. This month’s topic is on Pain Relievers.

CHECK YOUR FAVOURITE SNS STORES IN TOWN FOR NEW

PRODUCTS

CONTROL YOUR SPEECH One of the amazing facts of life is that our speech determines our direction in life Not only does it determine our thinkin, but it influences so many other people with whom we have contact, day in and day out. We can say: “I hate you” or “I love you” They are only words, but powerful words, indeed. Which would you rather hear? Remember, what you say is what you get. To control your mouth you must first learn to control your mind. Right or wrong thinking is the basis for contolling your words. If we critisise people, we will reap criticism of ourselves. If we are judgemental with people, we will be judged. If we encourage people, we, in turn, will be couraged. If we show care, love and concern, these positive emotions will be turned to us. This is an inexplicable law of nature. The words you speak about yourself and your circumstances can literally change things. They can make the difference bwtween success and failure. Speech filled with fear, doubt, disbelief, and negativity can cause defeat in your life. On the other hand, words filled with optism, hope and belief will shape a positive future for you. While words alone are no substitute for hard work and preservance, they will, however, determine your attitude. And, remember your attitude confirms your vision. As Isaac Singer commented: “If you keep on saying things are going to be bad, you have a good chance of being a prophet.”. Two Magic words – ‘ No Problems’ As you learn to use alternative speech, you will see it transform your life and the lives of other people. Forget the words “I cant” but use intead “I can”. Don’t you love it when asked to perform a task, even a difficult one, respond with: “No problem!” And, if you haven’t got a good thing to say about a person, don’t say anything to say at all. Start today by determining to talk positively, and don’t be discouraged if you slip once in a while. Work on it for 30 days and see the dramatic difference it makes to your life.

WHAT YOU SAY IS WHAT YOU ARE

Editor’s Corner (Continuous series – Follow up on next issue

HUMAN RESOURCE DEVELOPMENTS

CP & SNS Stores Employee of the Month

The Management would like to congratulate the employees who have been nominated for the “Employee of the Month Award” for their exceptional performance and attitude towards work. The following employees have been recognized and rewarded as the Best Employee for the month of January 2010. SNS Town: - Henao Maraga

- Helen Maloona - Cathy Boro

SNS Boroko: - Peter Tapai - Kiri Guba - Fredrick Frank

SNS C/Waigani : - Warea Rodney - Alice Vaii

- Gabutu Thai SNS Rainbow - Irene Kovori

- Maleva Bugave - Leah Simeon CFB - - Elsie Diri - Tore Murphy SNS N/ Waigani - Bebero Dogeri - Nobeya Lafuri - Ada Ewote P Alotau: - Harry Peter CP Bialla: - Lucy Tiut CP Kavieng: - Julie Aulu CP Buka: - Kenneth Malis CP Lihir: - Jenny Panuel CP Kimbe: - Presley Pais CP Hagen 1: - Regina Nason CP Hagen 2: - Serah Kulana CP Manus : - Andrew Mathew CP Madang: - Mirriam Pewa CP Wewak: - Veronica Kumbunki CP Vanimo: - Hendrick Sepe CP Goroka: - Brian Unagem CP Lae: - Carol Yanamsa CP Town Plaza - Morgan Karuna CP Koki - Andy Elia CP Boroko - Mary Nakie CP POMGen - Julie Temgwe CP Deloitte: - Hilda Toisenegila CP Showroom - Margaret Fuame

Is your personal records the same since you joined with CPL? Have you changed in some areas of your life? Have you updated your records with Human Resource Department? If not, now is the time. The HR Department now calls upon All CPL Group current staff to update your personal details; contact address, residential address, bank account details, Nasfund and IRC etc….. You can pick up the forms from the HR Dept – AD Gerehu, Home Office or contact: Morea Pakea on Ph: 3120066 or Onne Kali on 312 0064.

CPL LUKLUK RA UN

Quote for the month

“As you think, so do you speak. As you speak, so do you act. As you act so goes your future”.

Lukim yu lon narapela mun

Important: Send in your stories, photo snaps, view, experience, message, important information etc… to our Editor. Your message will be shared amongst CPL Family.Ms. Morea Pakea, Ph: 312 0066, Fax: 312 0100 or email: morea@cpl.com.pg

Ireneo Managan and Mark Onin with the entertainment group on the opening ceremony of new City Pharmacy Popondetta.

“PAIRAP” Your No. 1 CPL Family News

Buying Department put up a role–play during the 2009 Management Conference at Gateway Hotel.

If you would like to express your views, ideas, suggestions to enhance CPL’s growth, please send the details to HRD Unit so that your views can be shared amongst the CPL family.

Express Your Thoughts ………...

Boss, Yu sah wok weh??? grrrrrriiiiiinnn