m-commerce and beyond - pata · m-commerce and beyond kate palmer, account director, australia and...

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m-Commerce and Beyond Kate Palmer, Account Director, Australia and New Zealand comScore, Inc.

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Page 1: m-Commerce and Beyond - PATA · m-Commerce and Beyond Kate Palmer, Account Director, Australia and New Zealand comScore, Inc

m-Commerce and Beyond Kate Palmer, Account Director, Australia and New Zealand comScore, Inc.

Page 2: m-Commerce and Beyond - PATA · m-Commerce and Beyond Kate Palmer, Account Director, Australia and New Zealand comScore, Inc

Digital measurement used to be easy…

Page 3: m-Commerce and Beyond - PATA · m-Commerce and Beyond Kate Palmer, Account Director, Australia and New Zealand comScore, Inc

We’re spending more and more time with digital media – driven by mobile apps

Page 4: m-Commerce and Beyond - PATA · m-Commerce and Beyond Kate Palmer, Account Director, Australia and New Zealand comScore, Inc

Mobile is growing the digital media pie

Page 5: m-Commerce and Beyond - PATA · m-Commerce and Beyond Kate Palmer, Account Director, Australia and New Zealand comScore, Inc

The browser remains a popular way for audiences to access the mobile web…

Page 6: m-Commerce and Beyond - PATA · m-Commerce and Beyond Kate Palmer, Account Director, Australia and New Zealand comScore, Inc

But apps dominate our mobile time…

Page 7: m-Commerce and Beyond - PATA · m-Commerce and Beyond Kate Palmer, Account Director, Australia and New Zealand comScore, Inc

And our favourite apps get the most attention

Page 8: m-Commerce and Beyond - PATA · m-Commerce and Beyond Kate Palmer, Account Director, Australia and New Zealand comScore, Inc

Top 25 mobile apps

Page 9: m-Commerce and Beyond - PATA · m-Commerce and Beyond Kate Palmer, Account Director, Australia and New Zealand comScore, Inc

Travel e-commerce has grown consistently YOY

Page 10: m-Commerce and Beyond - PATA · m-Commerce and Beyond Kate Palmer, Account Director, Australia and New Zealand comScore, Inc

m-Commerce spending is outpacing e-Commerce

Page 11: m-Commerce and Beyond - PATA · m-Commerce and Beyond Kate Palmer, Account Director, Australia and New Zealand comScore, Inc

Mobile ads work, particularly at the bottom of the funnel

Page 12: m-Commerce and Beyond - PATA · m-Commerce and Beyond Kate Palmer, Account Director, Australia and New Zealand comScore, Inc

However, there is still a monetisation gap in mobile

Page 13: m-Commerce and Beyond - PATA · m-Commerce and Beyond Kate Palmer, Account Director, Australia and New Zealand comScore, Inc

Only a small proportion of consumers believe that buying experience is better on mobile

Page 14: m-Commerce and Beyond - PATA · m-Commerce and Beyond Kate Palmer, Account Director, Australia and New Zealand comScore, Inc

Barriers to m-Commerce

Page 15: m-Commerce and Beyond - PATA · m-Commerce and Beyond Kate Palmer, Account Director, Australia and New Zealand comScore, Inc

What’s next?

Photos: mobilecommercedaily; macworld.com

Page 16: m-Commerce and Beyond - PATA · m-Commerce and Beyond Kate Palmer, Account Director, Australia and New Zealand comScore, Inc

What’s next?

Photos: tnooz.com; csair.com

Page 17: m-Commerce and Beyond - PATA · m-Commerce and Beyond Kate Palmer, Account Director, Australia and New Zealand comScore, Inc

What’s next?

Photos: Apple app store

Page 18: m-Commerce and Beyond - PATA · m-Commerce and Beyond Kate Palmer, Account Director, Australia and New Zealand comScore, Inc

Thank you!

Kate Palmer Account Director, Australia and New Zealand, comScore, Inc. [email protected]

Questions?

@comScoreAPAC