m-4 hrm04 lodging history

7/29/2019 M-4 Hrm04 Lodging History

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LODGING

Module 4: History and Development of

Lodging

At the end of the lesson, the students are

expected to:

1. Describe and trace the history and

evolution of lodging

2. Enumerate basic terminology in

lodging


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FOUNDERS OF THE HOTEL

INDUSTRY

ELLSWORTH M. STATLER

He built and operated a hotel in Buffalo,New York

Buffalo (1907), Cleveland (1912), Detroit(1915), St. Louis (1917), New York(1919), Buffalo (1923), Boston (1927)

Pittsburgh/Hotel William Penn (1938),Washington D.C. (1943), Los Angeles(1952), Dallas (1955), Hartford (1956)

In 1954, he sold the Statler chain of

hotels to Conrad Hilton


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E.M. STATLER


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Ellsworth M. Statler


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Features of the Buffalo

Statler

The first commercial hotel

Fire doors at the two main stairways

Keyholes for door locks above the doorknob

Light switch just inside each door Private bath, full-length mirror, and circulating

ice water in each room

Free morning newspaper for each guest Many new structural and engineering designs

Slogan: A Room and a Bath for a Dollar and

a Half


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CONRAD HILTON

Conrad Hilton founded the internationalchain of business hotels which bear hisname and became successful afterWW1.

He entered the hotel business by buyingthe Mobley Hotel in Cisco, Texas in1919. the first hotel he had built was theDallas Hilton, which opened on Aug. 2,1925. He formed the Hilton HotelCorporation in 1946

Hilton Hotels grew into the first coast-to-coast hotel chain, placing a special

emphasis on the business traveller


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CONRAD N. HILTON


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CONRAD HILTON

He also purchased other prestigious inns,including the Sir Francis Drake in SanFrancisco, New York's Waldorf-Astoria, andthe Palmer House in Chicago. Hilton's son

Barron followed him as head of thecompany, which by the year 2000 hadnearly 500 hotels around the world.

Conrad Hilton died in 1979 (1887-1979)

Hilton Garden Inns, Doubletree, EmbassySuites, Hampton Inns, Harrison ConferenceCenters, Homewood Suites by Hilton, RedLion Hotels and Inns, and ConradInternational


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CESAR RITZ

was a famous Swiss hotelier andfounder of several hotels, mostfamously The Ritz Hotel. His nickname

was "king of hoteliers, and hotelier tokings," and it is from his name and thatof his hotels that the term ritzy derives.

founder of the Paris hotel that made hisname a synonym for elegance andluxury.


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CESAR RITZ


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Ritz worked as the first manager of the

Savoy Hotel before he opened the Htel

Ritz in Paris, France in 1898. He went on toopen The Ritz Hotel in London, United

Kingdom and the Hotel Ritz Madrid in

Madrid, Spain. Ritz enjoyed a long

partnership with Escoffier, the famousFrench chef and father of modern French

cooking. The partnership lasted until Ritz's

breakdown. Ritz was born in Niederwald, Switzerland,

and died in Ksnacht, near Lucerne,

Switzerland (February 23, 1850October

24, 1918)


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WILLIAM WALDORF ASTOR

AND JOHN JACOB ASTOR

There have been two luxury hotels inNew York City called theWaldorf=Astoria. The first of them

stood on the site of the Empire StateBuilding on Fifth Avenue, while thepresent hotel is located at 301 ParkAvenue in Manhattan. It is a 47-story,

625 ft. (191 m) Art Deco landmark thatdates from 1931 and is now owned bythe Hilton Hotels Corporation.


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WILLIAM WALDORF ASTOR &

JOHN JACOB ASTOR IV


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KEMMONS WILSON

hotelier who opened the first Holiday Inn

motel in Memphis in 1952 and it went

international in 1960

He wanted to build a chain of hotels for thetraveling family and later expanded his

marketing plan to include business travelers.

His accomplishments in real estate

development coupled with his hotelmanagement skills proved a highly

successful combination.


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KEMMONS WILSON


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KEMMONS WILSON

Wilson also introduced the in-house

Holidex central reservation system,

which set the industry standard for

both the volume of business itproduced and the important byproduct

data it generated


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J.W. MARRIOTT AND J.W.

MARRIOTT JR.

J. W. Marriott (19001985) founded his hotelempire in 1957 with the Twin BridgesMarriott Motor Hotel in Virginia, nearWashington, D.C. Marriott Hotels andResorts had grown to include Courtyard byMarriott and American Resorts Group atthe time of J. W. Marriotts death in 1985,at which time J. W. Marriott Jr. acquiredthe Howard Johnson Company; he soldthe hotels to Prime Motor Inns but retained350 restaurants and 68 turnpike units.

JOHN WILLARD MARRIOTT


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JOHN WILLARD MARRIOTT

SR. & JOHN WILLARD

MARRIOTT JR.


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J.W. MARRIOTT AND J.W.

MARRIOTT JR.

In 1987, Marriott completed expansion of itsWorldwide Reservation Center in Omaha,Nebraska, making it the largest single-sitereservations operation in U.S. hotel

history. Also in 1987, Marriott acquired theResidence Inn Company, an all-suite hotelchain targeted at extended-stay travelers.With the introduction of limited- service

hotelshotels built with guest roomaccommodations and limited food serviceand meeting spaceMarriott entered theeconomy lodging segment, opening the

first Fairfield Inn in Atlanta, Georgia, in


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ERNEST HENDERSON AND

ROBERT MOORE

The origins of Sheraton date back to 1937when the company's founders, ErnestHenderson and Robert Moore, acquiredtheir first hotel in Springfield,Massachusetts. Within two years, theypurchased three hotels in Boston and soonexpanded their holdings to includeproperties from Maine to Florida. At the endof its first decade, Sheraton had proven sopopular and had become such a relied-upon brand that it was the first hotel chainto be listed on the New York StockExchange.


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ERNEST HENDERSON &

ROBERT MOORE


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ERNEST HENDERSON AND

ROBERT MOORE

Sheraton expanded internationally in 1949 withthe purchase of two Canadian hotel chains andgrew rapidly around the world. The 1960s sawthe first Sheraton hotels in Latin America and

the Middle East and, by 1965, the 100th Sheratonopened its doors. Sheraton reached a milestonein 1985 as the first international hotel chain tooperate a hotel in the People's Republic ofChina. In April of 1995, Sheraton introducedFour Points by Sheraton Hotels, a new, mid-scale hotel brand offering a full-service hotelexperience at a competitive price.


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RAY SCHULTZ

In the early 1980s, Ray Schultz foundedthe Hampton Inn hotels, a company in

the Holiday Inn Corporation. These

hotels were tagged as limited-service,meting the needs of cost-conscious

business travelers and pleasure

travelers alike. Schultzs pioneering

efforts in developing a product and

service for these market segments

have proved a substantial contribution

to the history of the hotel industry

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m-4 hrm04 lodging history

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