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Lynchburg Traffic Overview
• 51 Team Members
– 40 FT Drivers, 1 PT Driver, 3 Mechanic
• 4 Admin
– Scheduler, Networking/Revenue Admin, Payroll/WCMS Admin, Kelmar/TMAP Admin
• 3 Managers
– Traffic BUL, 2 Traffic Resources
• Win as one – Zero LTIF
– Zero Accidents
– Expectations / Accountability
• Lead Customer Growth – Top 5 OTD
– # Platinum Service
• Accelerate Productivity – Beat Plan
– MPG
2014 Traffic Vision
"Moving and connecting people and goods efficiently and responsibly, across the state’s and throughout the world."
Lynchburg Traffic Overview
• Assets: – 31 Tractors
• 11 Tandem Axle Day Cabs
• 20 Single Axle Day Cabs
– 86 Trailers – 53’ E-Van
• Mode of Delivery: – 77% shipments are Company Fleet
– 23% of shipments are Common Carrier
Lynchburg Traffic Overview
• Company Fleet Shipments: – 160 loads per week, 8,320 annual loads
– 4,000,000 annual miles
• 78% of volume delivered to plants and DCs – Primarily drop and hook
• 22% of volume delivered to bin locations – Driver unloads trailer
Lynchburg Safety
Awards and Recognition
• National Private Truck Council Fleet Safety
Award, 2009
• National Private Truck Council Bronze Terminal
Award, 2010, 2012
• Frito Lay six years injury free award, 2010
• Frito Lay Safety Excellence award, 2012
• Frito Lay South Division Vehicular Safety Award,
2009, 2010
• Frito Lay Regional Rodeo Award, 2013 - 2014
Lynchburg Safety Program
• Keys to Success:
– Clearly defined safety priorities
• Deliver Safety Excellence – 0 Accidents and 0 Injuries
– Engaged Core safety team – Team Member led safety program!
• Brothers Keeper mindset across team
– Robust tactics to keep safety evergreen
• Smith Systems
• Defensive Driving Course
• Ergonomics
• Skill Maneuvering
• Proactive issue identification and elimination of risks
• Business Planning Process
• Proactive leadership by entire team
• Ongoing Safety Innovation Process
Core Safety Team Structure
• Core Safety Team consists of five OTR
drivers, Admin, and Safety Resource: • Tamarro Tucker, Safety Resource
• Wallace Smith, Safety Admin
• Dan Wilson, Core Team Leader, Smith System Instructor,
• Geoff May, Ergonomics Instructor
• Richard McCullock, Certified spill instructor
• Mark Salzone, Team facilitator, Smith System Instructor
• Kevin Mann, DDC instructor for the National
Safety Council
• Roger McFadden, Million Miler driver mentor
Safety Best Practices
• Smith-System evaluations annually
• Defensive Driving Course, National Safety Council
• Ergonomics evaluations bi annually
• Skill Maneuvering evaluations annually
• Proactive issue identification and elimination of risks
• Business Planning Process
• Engagement in three rodeos
• Local, Regional, ATA State *
• Safety Core Team leadership *
• Monthly safety walks
• Monthly Safety Meeting *
• Bin audits
• Bin Approval Process
Safety Best Practices
• Driver lead Core Safety Team *
• Ice Alert
• Safety Cone Program
• Partnership with local schools
• Defensive Driving Training – Employees children
• Safety Features on Tractors *
• Heated Windshields, Backing Lights, Convex Mirrors, Reflective Tape, Backup Alarms, etc.
• National recognition program for Million Milers
• Local recognition program for significant personal safety milestone
• Safety Stand Downs *
• Gate Stop Check (Road Side Inspections) *
Skill Maneuvering Overview
• Skills Maneuvering Course
• Provide a standardized, real world pre-employment
“Testing Tool” for potential “New Hires”
• Provide a standardized, real world Skills Assessment for all
existing Drivers, allowing the Traffic Center to focus on:
- Individualized Training Needs (Driver specific)
- Re-Training Tool for close quarter maneuvering
- Leverage Driver / Department strengths in driving
skills
• Drivers are evaluated annually to ensure skill levels are up
to company standards
Risk Identification Process
• Flight Plan Reviews
• Group Safety Team Meetings
• Safety Concern Forms
• Quarterly 1:1s with all Drivers
• 1-800 Driver Call in Line
• Voice Mail Communication
• Bin Evaluation Process
• Safety Concern Forms
• National Safety Alert System
• Period Trend Analysis – Speeding, Hard Braking, Rapid Decels
AOP ‘03
• Objective:
• To identify potentially unsafe driving practices
through weekly trend analysis of lead indicators
• Process:
• On board computer data reviewed to identify rapid
decels, hard braking, and highest speeding incidents
• Rapid Decels – 10 MPH per second Decel
•Hard Braking – 15 MPH per second Decel
• Frequency scorecard developed to identify unusual
trends
• Resource holds Driver 1:1s to identify cause of event
• Specific actions implemented for Drivers
• Smith System refresher training
• Other training individualized as needed
Period Trend Analysis
Bin Audits
• Objectives:
– Proactively identification of load quality, delivery quality, and facility opportunities
– Provides venue to have 1:1 interaction with our sales partners
• Process:
– Periodic evaluations completed by Management and Admin team
– Focus on locations with highest sales adjustments
– Review of physical conditions of the facility part of the review
• Opportunities discovered communicated with the Sales Operation leadership for correction
• Follow up until repair is completed
– 1:1 held with delivering Driver to review quality of the delivery and overall findings from the evaluation
Bin Approval Process
Territory is divided up by geographic location
between Lynchburg and Charlotte
Check approach to the proposed location
Check for ordinance restrictions
Check for lot requirements
Check proposed specs for new building
Inspection of existing building for spec
requirements
Follow up visit before first delivery
AOP ‘03
• Objective:
• To reduce the risk of accidents and injuries as a result of slippery
conditions
• Process:
• Ice alert signs strategically positioned in high traffic areas to
remind/alert Drivers to icy conditions
• Ice indicator changes to blue when icy conditions exist
• Expected Results:
• Proactive identification of icy conditions for Drivers
Ice Alerts
Reduce backing and maneuvering accidents
- Over 50% of all FL Transportation accidents occur in
“off road situations” while backing and maneuvering is
occurring. One of the main objectives of “Cone Zone” is
to reduce those accidents.
Increase awareness during close quarter maneuvering.
- Placement of cones before and during deliveries will
make Driver more aware of the “Big Picture” of the entire
maneuvering area.
- As situations change movement of cones will provide
maximum awareness to Driver of all potential hazards.
Safety Cone Program
Upon arrival at location (before delivery / pickup) at Bin / DC / Customer / Backhaul /
Motel / Etc., Driver to place cones at highest potential hazards before maneuvering
process begins.
- Cones to be placed by Driver, immediately upon arrival
Cones are placed to aid Driver in forward and rear motion maneuvering (examples)
- Placed in close proximity to other vehicles or hazards that the tractor / trailer could
come in contact with.
- Placed behind the trailer when backing up to bin dock.
Cones are moved during the delivery / pickup process or whenever more
maneuvering is required or the potential hazards have changed (examples)
- Other vehicles arrive and park in high risk areas during the delivery process, Driver
would be responsible to move the cones before the next maneuver.
Cones can be used to maintain a maneuvering “cushion” in front of and behind the
trailer during deliveries or while parked (example)
- Cones placed in front of and behind trailer to maintain safe maneuvering “cushion”
at bin location. Keeps proper distance between tractor / trailer and Route Trucks /
Personal Vehicles.
Safety Cone Program
Safety Cone Program
Cone Zone will help us reduce our off road backing an maneuvering accidents by incorporating Smith System principles:
1. Aim high in steering
2. Get the big picture
3. Keep your eyes moving
4. Leave your self an out
5. Make sure they see you
National Safety Recognition
Million Miles of Safe Driving
Frito-Lay honors exceptional over-the-road drivers each
year. These drivers have accomplished one, two, or
three million miles accident free throughout their career.
The drivers and their spouse are invited to our
headquarters office in Dallas Texas for three days,
where they are recognized at an awards banquet. They
also receive a one million mile gold ring and their spouse
receives a pendent. This is an elite group of drivers and
Frito Lay is extremely proud of their accomplishments.
INCREMENTAL MILEAGE
AWARDS
PURPOSE
•GENERATE PRIDE
•PUT GOALS IN VIEW
•BUILD BRIDGE TO MILLION
MILE AWARD
Smith System Overview
The Five Keys
• 1. Aim High In Steering
> Look ahead a minimum of
15seconds
• 2. Get the Big Picture
> 6 second minimum
following distance.
• 3. Keep Your Eyes Moving
> Avoid focusing on any one
object for more than 2
seconds.
• 4. Leave Yourself An Out
>Space cushion driving.
• 5. Make Sure They See You
>Eye contact.
Ergonomics Overview
• Discuss current injury trends in the Frito Lay driver
environment
• Review and discuss the physical and behavioral risk factors for injuries and illnesses
• Learn the definition of ergonomics
• Be able to identify ergonomic hazards
• Discuss safe material handling techniques
• Learn how to take your Ergonomic P.U.L.S.E.
• Learn the benefits of stretching and exercise.
DDC Overview
National Safety Council
• The mission of the National Safety Council is to educate and influence people to prevent accidental injury and death.
• One out of every eight traffic fatalities in 2011 resulted from a collision involving a large truck. Although professional truck drivers are involved in fewer collisions than other motorists, collisions involving trucks are far more deadly and costly. Because of this, professional truck drivers and their employers have a tremendous responsibility for keeping the highways safe for others. For over 20 years, the National Safety Council’s DDC-Professional Truck Driver program has given truck drivers the defensive driving techniques that help them avoid collisions and violations and make them take personal responsibility for their driving decisions.
• The goal of the DDC-PTD is to provide professional truck drivers with the knowledge and defensive strategies required for driving collision and citation free.