CONTRACT FOR CONSULTANT’S SERVICES

Lump-Sum

National Statistics and Data for development Project

Component 4 - Aid Data Management for Enhancement Planning

Budgeting and Monitoring

Grant No. D228-MZ

Elaboration, Development and Implementation of the New Aid

Information Platform Management System in Mozambique

Contract No. MZ-MEF-DC-36145-CS-QCBS/2020

between

Ministry of Transport and Communication

and

CSM Technologies Private Limited & Intellica, SA.

Dated: October, 2020

I. Form of Contract

LUMP-SUM

This CONTRACT (hereinafter called the “Contract”) is made the 05 day of the month of

November, 2020, between, on the one hand, Ministry of Transport and Communications

(hereinafter called the “Client”) and, on the other hand, a Joint Venture (name of the JV)

consisting of the following entities, each member of which will be jointly and severally liable

to the Client for all the Consultant’s obligations under this Contract, namely, CSM

Technologies Private Limited and Intellica, SA. (hereinafter called the “Consultant”).

WHEREAS

(a) the Client has requested the Consultant to provide certain consulting services as

defined in this Contract (hereinafter called the “Services”);

(b) the Consultant, having represented to the Client that it has the required professional

skills, expertise and technical resources, has agreed to provide the Services on the

terms and conditions set forth in this Contract;

(c) the Client has received grant from the International Development Association

(IDA) toward the cost of the Services and intends to apply a portion of the proceeds

of this grant to eligible payments under this Contract, it being understood that (i)

payments by the Bank will be made only at the request of the Client and upon

approval by the Bank; (ii) such payments will be subject, in all respects, to the

terms and conditions of the grant agreement, including prohibitions of withdrawal

from the grant account for the purpose of any payment to persons or entities, or for

any import of goods, if such payment or import, to the knowledge of the Bank, is

prohibited by the decision of the United Nations Security council taken under

Chapter VII of the Charter of the United Nations; and (iii) no party other than the

Client shall derive any rights from the grant agreement or have any claim to the

grant proceeds;

NOW THEREFORE the parties hereto hereby agree as follows:

1. The following documents attached hereto shall be deemed to form an integral part of

this Contract:

(a) The General Conditions of Contract (including Attachment 1 “Fraud and

Corruption”);

(b) The Special Conditions of Contract;

(c) Appendices:

Appendix A: Terms of Reference and clarifications, negotiation minutes and

annexes

Appendix B: Key Experts

Appendix C: Breakdown of Contract Price

Appendix D: Form of Advance Payments Guarantee

In the event of any inconsistency between the documents, the following order of

precedence shall prevail: the Special Conditions of Contract; the General Conditions

of Contract, including Attachment 1; Appendix A; Appendix B; Appendix C;

Appendix D. Any reference to this Contract shall include, where the context permits,

a reference to its Appendices.

2. The mutual rights and obligations of the Client and the Consultant shall be as set forth

in the Contract, in particular:

(a) the Consultant shall carry out the Services in accordance with the provisions

of the Contract; and

(b) the Client shall make payments to the Consultant in accordance with the

provisions of the Contract.

IN WITNESS WHEREOF, the Parties hereto have caused this Contract to be signed in their

respective names as of the day and year first above written.

For and on behalf of Ministry of Transport and Communications

Permanent Secretary – Dina Mahomed Tavá Ribeiro

For and on behalf of each of the members of the Consultant CSM Technologies Private

Limited and Intellica, SA.

Business Head-Middle East and Africa - Subhendu Kumar Mohapatra

II. General Conditions of Contract

A. GENERAL PROVISIONS

1. Definitions

Unless the context otherwise requires, the following terms 1.1.

whenever used in this Contract have the following meanings:

(a) “Applicable Law” means the laws and any other

instruments having the force of law in the Client’s country,

or in such other country as may be specified in the Special

Conditions of Contract (SCC), as they may be issued and

in force from time to time.

(b) “Bank” means the International Bank for Reconstruction

and Development (IBRD) or the International Development

Association (IDA).

(c) “Borrower” means the Government, Government agency

or other entity that signs the financing agreement with the

Bank.

(d) “Client” means the implementing agency that signs the

Contract for the Services with the Selected Consultant.

(e) “Client’s Personnel” refers to the staff, labor and other

employees (if any) of the Client engaged in fulfilling the

Client’s obligations under the Contract; and any other

personnel identified as Client’s Personnel, by a notice from

the Client to the Consultant.

(f) “Consultant” means a legally-established professional

consulting firm or entity selected by the Client to provide

the Services under the signed Contract.

(g) “Contract” means the legally binding written agreement

signed between the Client and the Consultant and which

includes all the attached documents listed in its paragraph 1

of the Form of Contract (the General Conditions (GCC), the

Special Conditions (SCC), and the Appendices).

(h) “Day” means a working day unless indicated otherwise.

(i) “Effective Date” means the date on which this Contract

comes into force and effect pursuant to Clause GCC 11.

(j) “Experts” means, collectively, Key Experts, Non-Key

Experts, or any other personnel of the Consultant, Sub-

consultant or JV member(s) assigned by the Consultant to

perform the Services or any part thereof under the Contract.

(k) “Foreign Currency” means any currency other than the

currency of the Client’s country.

(l) “GCC” means these General Conditions of Contract.

(m) “Government” means the government of the Client’s

country.

(n) “Joint Venture (JV)” means an association with or without

a legal personality distinct from that of its members, of

more than one entity where one member has the authority to

conduct all businesses for and on behalf of any and all the

members of the JV, and where the members of the JV are

jointly and severally liable to the Client for the performance

of the Contract.

(o) “Key Expert(s)” means an individual professional whose

skills, qualifications, knowledge and experience are critical

to the performance of the Services under the Contract and

whose Curricula Vitae (CV) was taken into account in the

technical evaluation of the Consultant’s proposal.

(p) “Local Currency” means the currency of the Client’s

country.

(q) “Non-Key Expert(s)” means an individual professional

provided by the Consultant or its Sub-consultant to perform

the Services or any part thereof under the Contract.

(r) “Party” means the Client or the Consultant, as the case

may be, and “Parties” means both of them.

(s) “SCC” means the Special Conditions of Contract by which

the GCC may be amended or supplemented but not over-

written.

(t) “Services” means the work to be performed by the

Consultant pursuant to this Contract, as described in

Appendix A hereto.

(u) “Sexual Exploitation and Abuse” “(SEA)” means the

following:

Sexual Exploitation is defined as any actual or attempted

abuse of position of vulnerability, differential power or

trust, for sexual purposes, including, but not limited to,

profiting monetarily, socially or politically from the sexual

exploitation of another.

Sexual Abuse is defined as the actual or threatened physical

intrusion of a sexual nature, whether by force or under

unequal or coercive conditions.

(v) “Sexual Harassment” “(SH)” is defined as unwelcome

sexual advances, requests for sexual favors, and other verbal

or physical conduct of a sexual nature by the Experts with

other Experts or Client’s Personnel.

(w) “Sub-consultants” means an entity to whom/which the

Consultant subcontracts any part of the Services while

remaining solely liable for the execution of the Contract.

(x) “Third Party” means any person or entity other than the

Government, the Client, the Consultant or a Sub-consultant.

2. Relationship

between the

Parties

Nothing contained herein shall be construed as establishing a 2.1.

relationship of master and servant or of principal and agent

as between the Client and the Consultant. The Consultant,

subject to this Contract, has complete charge of the Experts

and Sub-consultants, if any, performing the Services and

shall be fully responsible for the Services performed by them

or on their behalf hereunder.

3. Law Governing

Contract

This Contract, its meaning and interpretation, and the 3.1.

relation between the Parties shall be governed by the

Applicable Law.

4. Language This Contract has been executed in the language specified in 4.1.

the SCC, which shall be the binding and controlling

language for all matters relating to the meaning or

interpretation of this Contract.

5. Headings The headings shall not limit, alter or affect the meaning of 5.1.

this Contract.

6. Communications Any communication required or permitted to be given or 6.1.

made pursuant to this Contract shall be in writing in the

language specified in Clause GCC 4. Any such notice,

request or consent shall be deemed to have been given or

made when delivered in person to an authorized

representative of the Party to whom the communication is

addressed, or when sent to such Party at the address specified

in the SCC.

A Party may change its address for notice hereunder by 6.2.

giving the other Party any communication of such change to

the address specified in the SCC.

7. Location The Services shall be performed at such locations as are 7.1.

specified in Appendix A hereto and, where the location of a

particular task is not so specified, at such locations, whether

in the Government’s country or elsewhere, as the Client may

approve.

8. Authority of

Member in

Charge

In case the Consultant is a Joint Venture, the members 8.1.

hereby authorize the member specified in the SCC to act on

their behalf in exercising all the Consultant’s rights and

obligations towards the Client under this Contract, including

without limitation the receiving of instructions and payments

from the Client.

9. Authorized

Representatives

Any action required or permitted to be taken, and any 9.1.

document required or permitted to be executed under this

Contract by the Client or the Consultant may be taken or

executed by the officials specified in the SCC.

10. Fraud and

Corruption

The Bank requires compliance with the Bank’s Anti-10.1.

Corruption Guidelines and its prevailing sanctions policies

and procedures as set forth in the Bank’s Sanctions

Framework, as set forth in Attachment 1 to the GCC.

a. Commissions

and Fees

The Client requires the Consultant to disclose any 10.2.

commissions, gratuities or fees that may have been paid or

are to be paid to agents or any other party with respect to the

selection process or execution of the Contract. The

information disclosed must include at least the name and

address of the agent or other party, the amount and currency,

and the purpose of the commission, gratuity or fee. Failure to

disclose such commissions, gratuities or fees may result in

termination of the Contract and/or sanctions by the Bank.

B. COMMENCEMENT, COMPLETION, MODIFICATION AND TERMINATION OF

CONTRACT

11. Effectiveness of

Contract

This Contract shall come into force and effect on the 11.1.

date (the “Effective Date”) of the Client’s notice to the

Consultant instructing the Consultant to begin carrying out

the Services. This notice shall confirm that the effectiveness

conditions, if any, listed in the SCC have been met.

12. Termination of

Contract for

Failure to Become

Effective

If this Contract has not become effective within such 12.1.

time period after the date of Contract signature as specified

in the SCC, either Party may, by not less than twenty two

(22) days written notice to the other Party, declare this

Contract to be null and void, and in the event of such a

declaration by either Party, neither Party shall have any

claim against the other Party with respect hereto.

13. Commencement The Consultant shall confirm availability of Key 13.1.

Experts and begin carrying out the Services not later than the

of Services number of days after the Effective Date specified in the

SCC.

14. Expiration of

Contract

Unless terminated earlier pursuant to Clause GCC 19 14.1.

hereof, this Contract shall expire at the end of such time

period after the Effective Date as specified in the SCC.

15. Entire Agreement This Contract contains all covenants, stipulations and 15.1.

provisions agreed by the Parties. No agent or representative

of either Party has authority to make, and the Parties shall

not be bound by or be liable for, any statement,

representation, promise or agreement not set forth herein.

16. Modifications or

Variations

Any modification or variation of the terms and 16.1.

conditions of this Contract, including any modification or

variation of the scope of the Services, may only be made by

written agreement between the Parties. However, each Party

shall give due consideration to any proposals for

modification or variation made by the other Party.

In cases of substantial modifications or variations, the 16.2.

prior written consent of the Bank is required.

17. Force Majeure

a. Definition For the purposes of this Contract, “Force Majeure” 17.1.

means an event which is beyond the reasonable control of a

Party, is not foreseeable, is unavoidable, and makes a Party’s

performance of its obligations hereunder impossible or so

impractical as reasonably to be considered impossible under

the circumstances, and subject to those requirements,

includes, but is not limited to, war, riots, civil disorder,

earthquake, fire, explosion, storm, flood or other adverse

weather conditions, strikes, lockouts or other industrial

action confiscation or any other action by Government

agencies.

Force Majeure shall not include (i) any event which is 17.2.

caused by the negligence or intentional action of a Party or

such Party’s Experts, Sub-consultants or agents or

employees, nor (ii) any event which a diligent Party could

reasonably have been expected to both take into account at

the time of the conclusion of this Contract, and avoid or

overcome in the carrying out of its obligations hereunder.

Force Majeure shall not include insufficiency of funds 17.3.

or failure to make any payment required hereunder.

b. No Breach of The failure of a Party to fulfil any of its obligations 17.4.

Contract hereunder shall not be considered to be a breach of, or

default under, this Contract insofar as such inability arises

from an event of Force Majeure, provided that the Party

affected by such an event has taken all reasonable

precautions, due care and reasonable alternative measures,

all with the objective of carrying out the terms and

conditions of this Contract.

c. Measures to

be Taken

A Party affected by an event of Force Majeure shall 17.5.

continue to perform its obligations under the Contract as far

as is reasonably practical, and shall take all reasonable

measures to minimize the consequences of any event of

Force Majeure.

A Party affected by an event of Force Majeure shall 17.6.

notify the other Party of such event as soon as possible, and

in any case not later than fourteen (14) calendar days

following the occurrence of such event, providing evidence

of the nature and cause of such event, and shall similarly

give written notice of the restoration of normal conditions as

soon as possible.

Any period within which a Party shall, pursuant to 17.7.

this Contract, complete any action or task, shall be extended

for a period equal to the time during which such Party was

unable to perform such action as a result of Force Majeure.

During the period of their inability to perform the 17.8.

Services as a result of an event of Force Majeure, the

Consultant, upon instructions by the Client, shall either:

(a) demobilize, in which case the Consultant shall be

reimbursed for additional costs they reasonably and

necessarily incurred, and, if required by the Client, in

reactivating the Services; or

(b) continue with the Services to the extent reasonably

possible, in which case the Consultant shall continue to be

paid under the terms of this Contract and be reimbursed

for additional costs reasonably and necessarily incurred.

In the case of disagreement between the Parties as to 17.9.

the existence or extent of Force Majeure, the matter shall be

settled according to Clauses GCC 49 & 50.

18. Suspension The Client may, by written notice of suspension to the 18.1.

Consultant, suspend part or all payments to the Consultant

hereunder if the Consultant fails to perform any of its

obligations under this Contract, including the carrying out of

the Services, provided that such notice of suspension (i)

shall specify the nature of the failure, and (ii) shall request

the Consultant to remedy such failure within a period not

exceeding thirty (30) calendar days after receipt by the

Consultant of such notice of suspension.

19. Termination This Contract may be terminated by either Party as 19.1.

per provisions set up below:

a. By the Client 19.1.1. The Client may terminate this Contract in case of the

occurrence of any of the events specified in paragraphs (a)

through (f) of this Clause. In such an occurrence the Client

shall give at least thirty (30) calendar days’ written notice

of termination to the Consultant in case of the events

referred to in (a) through (d); at least sixty (60) calendar

days’ written notice in case of the event referred to in (e);

and at least five (5) calendar days’ written notice in case of

the event referred to in (f):

(a) If the Consultant fails to remedy a failure in the

performance of its obligations hereunder, as

specified in a notice of suspension pursuant to

Clause GCC 18;

(b) If the Consultant becomes (or, if the Consultant

consists of more than one entity, if any of its

members becomes) insolvent or bankrupt or enter

into any agreements with their creditors for relief of

debt or take advantage of any law for the benefit of

debtors or go into liquidation or receivership

whether compulsory or voluntary;

(c) If the Consultant fails to comply with any final

decision reached as a result of arbitration

proceedings pursuant to Clause GCC 50.1;

(d) If, as the result of Force Majeure, the Consultant is

unable to perform a material portion of the Services

for a period of not less than sixty (60) calendar days;

(e) If the Client, in its sole discretion and for any reason

whatsoever, decides to terminate this Contract;

(f) If the Consultant fails to confirm availability of Key

Experts as required in Clause GCC 13.

19.1.2. Furthermore, if the Client determines that the Consultant

has engaged in Fraud and Corruption in competing for or in

executing the Contract, then the Client may, after giving

fourteen (14) calendar days written notice to the

Consultant, terminate the Consultant's employment under

the Contract.

b. By the

Consultant

19.1.3. The Consultant may terminate this Contract, by not less

than thirty (30) calendar days’ written notice to the Client,

in case of the occurrence of any of the events specified in

paragraphs (a) through (d) of this Clause.

(a) If the Client fails to pay any money due to the

Consultant pursuant to this Contract and not subject

to dispute pursuant to Clause GCC 45.1 within forty-

five (45) calendar days after receiving written notice

from the Consultant that such payment is overdue.

(b) If, as the result of Force Majeure, the Consultant is

unable to perform a material portion of the Services

for a period of not less than sixty (60) calendar days.

(c) If the Client fails to comply with any final decision

reached as a result of arbitration pursuant to Clause

GCC 50.1.

(d) If the Client is in material breach of its obligations

pursuant to this Contract and has not remedied the

same within forty-five (45) days (or such longer

period as the Consultant may have subsequently

approved in writing) following the receipt by the

Client of the Consultant’s notice specifying such

breach.

c. Cessation of

Rights and

Obligations

19.1.4. Upon termination of this Contract pursuant to Clauses GCC

12 or GCC 19 hereof, or upon expiration of this Contract

pursuant to Clause GCC 14, all rights and obligations of

the Parties hereunder shall cease, except (i) such rights and

obligations as may have accrued on the date of termination

or expiration, (ii) the obligation of confidentiality set forth

in Clause GCC 22, (iii) the Consultant’s obligation to

permit inspection, copying and auditing of their accounts

and records set forth in Clause GCC 25 and to cooperate

and assist in any inspection or investigation, and (iv) any

right which a Party may have under the Applicable Law.

d. Cessation of

Services

19.1.5. Upon termination of this Contract by notice of either Party

to the other pursuant to Clauses GCC 19a or GCC 19b, the

Consultant shall, immediately upon dispatch or receipt of

such notice, take all necessary steps to bring the Services to

a close in a prompt and orderly manner and shall make

every reasonable effort to keep expenditures for this

purpose to a minimum. With respect to documents

prepared by the Consultant and equipment and materials

furnished by the Client, the Consultant shall proceed as

provided, respectively, by Clauses GCC 27 or GCC 28.

e. Payment

upon

Termination

19.1.6. Upon termination of this Contract, the Client shall make

the following payments to the Consultant:

(a) payment for Services satisfactorily performed prior

to the effective date of termination; and

(b) in the case of termination pursuant to paragraphs (d)

and (e) of Clause GCC 19.1.1, reimbursement of any

reasonable cost incidental to the prompt and orderly

termination of this Contract, including the cost of the

return travel of the Experts.

C. OBLIGATIONS OF THE CONSULTANT

20. General

a. Standard of

Performance

The Consultant shall perform the Services and carry 20.1.

out the Services with all due diligence, efficiency and

economy, in accordance with generally accepted

professional standards and practices, and shall observe sound

management practices, and employ appropriate technology

and safe and effective equipment, machinery, materials and

methods. The Consultant shall always act, in respect of any

matter relating to this Contract or to the Services, as a

faithful adviser to the Client, and shall at all times support

and safeguard the Client’s legitimate interests in any

dealings with the third parties.

The Consultant shall employ and provide such 20.2.

qualified and experienced Experts and Sub-consultants as

are required to carry out the Services.

The Consultant may subcontract part of the Services 20.3.

to an extent and with such Key Experts and Sub-consultants

as may be approved in advance by the Client.

Notwithstanding such approval, the Consultant shall retain

full responsibility for the Services.

b. Law

Applicable to

Services

The Consultant shall perform the Services in 20.4.

accordance with the Contract and the Applicable Law and

shall take all practicable steps to ensure that any of its

Experts and Sub-consultants, comply with the Applicable

Law.

Throughout the execution of the Contract, the 20.5.

Consultant shall comply with the import of goods and

services prohibitions in the Client’s country when

(a) as a matter of law or official regulations, the

Borrower’s country prohibits commercial relations

with that country; or

(b) by an act of compliance with a decision of the

United Nations Security Council taken under

Chapter VII of the Charter of the United Nations, the

Borrower’s Country prohibits any import of goods

from that country or any payments to any country,

person, or entity in that country.

The Client shall notify the Consultant in writing of 20.6.

relevant local customs, and the Consultant shall, after such

notification, respect such customs.

21. Conflict of Interest The Consultant shall hold the Client’s interests 21.1.

paramount, without any consideration for future work, and

strictly avoid conflict with other assignments or their own

corporate interests.

a. Consultant

Not to Benefit

from

Commissions,

Discounts, etc.

21.1.1 The payment of the Consultant pursuant to GCC F (Clauses

GCC 43 through 47) shall constitute the Consultant’s only

payment in connection with this Contract and, subject to

Clause GCC 21.1.3, the Consultant shall not accept for its

own benefit any trade commission, discount or similar

payment in connection with activities pursuant to this

Contract or in the discharge of its obligations hereunder,

and the Consultant shall use its best efforts to ensure that

any Sub-consultants, as well as the Experts and agents of

either of them, similarly shall not receive any such

additional payment.

21.1.2 Furthermore, if the Consultant, as part of the Services, has

the responsibility of advising the Client on the procurement

of goods, works or services, the Consultant shall comply

with the Bank’s Applicable Regulations, and shall at all

times exercise such responsibility in the best interest of the

Client. Any discounts or commissions obtained by the

Consultant in the exercise of such procurement

responsibility shall be for the account of the Client.

b. Consultant

and Affiliates

Not to Engage

in Certain

Activities

21.1.3 The Consultant agrees that, during the term of this Contract

and after its termination, the Consultant and any entity

affiliated with the Consultant, as well as any Sub-

consultants and any entity affiliated with such Sub-

consultants, shall be disqualified from providing goods,

works or non-consulting services resulting from or directly

related to the Consultant’s Services for the preparation or

implementation of the project.

c. Prohibition of

Conflicting

Activities

21.1.4 The Consultant shall not engage, and shall cause its Experts

as well as its Sub-consultants not to engage, either directly

or indirectly, in any business or professional activities that

would conflict with the activities assigned to them under

this Contract.

d. Strict Duty to

Disclose

Conflicting

Activities

21.1.5 The Consultant has an obligation and shall ensure that its

Experts and Sub-consultants shall have an obligation to

disclose any situation of actual or potential conflict that

impacts their capacity to serve the best interest of their

Client, or that may reasonably be perceived as having this

effect. Failure to disclose said situations may lead to the

disqualification of the Consultant or the termination of its

Contract.

22. Confidentiality Except with the prior written consent of the Client, 22.1.

the Consultant and the Experts shall not at any time

communicate to any person or entity any confidential

information acquired in the course of the Services, nor shall

the Consultant and the Experts make public the

recommendations formulated in the course of, or as a result

of, the Services.

23. Liability of the

Consultant

Subject to additional provisions, if any, set forth in the 23.1.

SCC, the Consultant’s liability under this Contract shall be

provided by the Applicable Law.

24. Insurance to be

taken out by the

Consultant

The Consultant (i) shall take out and maintain, and 24.1.

shall cause any Sub-consultants to take out and maintain, at

its (or the Sub-consultants’, as the case may be) own cost but

on terms and conditions approved by the Client, insurance

against the risks, and for the coverage specified in the SCC,

and (ii) at the Client’s request, shall provide evidence to the

Client showing that such insurance has been taken out and

maintained and that the current premiums therefore have

been paid. The Consultant shall ensure that such insurance is

in place prior to commencing the Services as stated in

Clause GCC 13.

25. Accounting,

Inspection and

Auditing

The Consultant shall keep, and shall make all 25.1.

reasonable efforts to cause its Sub-consultants to keep,

accurate and systematic accounts and records in respect of

the Services and in such form and detail as will clearly

identify relevant time changes and costs.

Pursuant to paragraph 2.2 e. of Attachment 1 to the 25.2.

General Conditions, the Consultant shall permit and shall

cause its agents (where declared or not), subcontractors,

subconsultants, service providers, suppliers, and personnel,

to permit, the Bank and/or persons appointed by the Bank to

inspect the site and/or the accounts, records and other

documents relating to the procurement process, selection

and/or contract execution, and to have such accounts,

records and other documents audited by auditors appointed

by the Bank. The Consultant’s and its Subcontractors’ and

subconsultants’ attention is drawn to Sub-Clause 10.1 (Fraud

and Corruption) which provides, inter alia, that acts intended

to materially impede the exercise of the Bank’s inspection

and audit rights constitute a prohibited practice subject to

contract termination (as well as to a determination of

ineligibility pursuant to the Bank’s prevailing sanctions

procedures)..

26. Reporting

Obligations

The Consultant shall submit to the Client the reports 26.1.

and documents specified in Appendix A, in the form, in the

numbers and within the time periods set forth in the said

Appendix.

27. Proprietary Rights

of the Client in

Reports and

Records

Unless otherwise indicated in the SCC, all reports and 27.1.

relevant data and information such as maps, diagrams, plans,

databases, other documents and software, supporting records

or material compiled or prepared by the Consultant for the

Client in the course of the Services shall be confidential and

become and remain the absolute property of the Client. The

Consultant shall, not later than upon termination or

expiration of this Contract, deliver all such documents to the

Client, together with a detailed inventory thereof. The

Consultant may retain a copy of such documents, data and/or

software but shall not use the same for purposes unrelated to

this Contract without prior written approval of the Client.

If license agreements are necessary or appropriate 27.2.

between the Consultant and third parties for purposes of

development of the plans, drawings, specifications, designs,

databases, other documents and software, the Consultant

shall obtain the Client’s prior written approval to such

agreements, and the Client shall be entitled at its discretion

to require recovering the expenses related to the

development of the program(s) concerned. Other restrictions

about the future use of these documents and software, if any,

shall be specified in the SCC.

28. Equipment,

Vehicles and

Materials

Equipment, vehicles and materials made available to 28.1.

the Consultant by the Client, or purchased by the Consultant

wholly or partly with funds provided by the Client, shall be

the property of the Client and shall be marked accordingly.

Upon termination or expiration of this Contract, the

Consultant shall make available to the Client an inventory of

such equipment, vehicles and materials and shall dispose of

such equipment, vehicles and materials in accordance with

the Client’s instructions. While in possession of such

equipment, vehicles and materials, the Consultant, unless

otherwise instructed by the Client in writing, shall insure

them at the expense of the Client in an amount equal to their

full replacement value.

Any equipment or materials brought by the 28.2.

Consultant or its Experts into the Client’s country for the use

either for the project or personal use shall remain the

property of the Consultant or the Experts concerned, as

applicable.

29. Code of Conduct The Consultant shall have a Code of Conduct for the 29.1.

Experts.

Consultant shall take all necessary measures to ensure that

each Expert is made aware of the Code of Conduct including

specific behaviors that are prohibited, and understands the

consequences of engaging in such prohibited behaviors.

These measures include providing instructions and

documentation that can be understood by the Expert and

seeking to obtain that person’s signature acknowledging

receipt of such instructions and/or documentation, as

appropriate.

The Consultant shall also ensure that the Code of Conduct is

visibly displayed in locations where the Services are

provided. The posted Code of Conduct shall be provided in

languages comprehensible to the Experts and the Client’s

Personnel.

30. Forced Labor The Consultant, including its Subconsultants, shall 30.1.

not employ or engage forced labor. Forced labor consists of

any work or service, not voluntarily performed, that is

exacted from an individual under threat of force or penalty,

and includes any kind of involuntary or compulsory labor,

such as indentured labor, bonded labor or similar labor-

contracting arrangements.

No persons shall be employed or engaged who have been

subject to trafficking. Trafficking in persons is defined as the

recruitment, transportation, transfer, harboring or receipt of

persons by means of the threat or use of force or other forms

of coercion, abduction, fraud, deception, abuse of power, or

of a position of vulnerability, or of the giving or receiving of

payments or benefits to achieve the consent of a person

having control over another person, for the purposes of

exploitation.

31. Child Labor The Consultant, including its Subconsultants, shall 31.1.

not employ or engage a child under the age of 14 unless the

national law specifies a higher age (the minimum age).

The Consultant, including its Subconsultants, shall not

employ or engage a child between the minimum age and the

age of 18 in a manner that is likely to be hazardous, or to

interfere with, the child’s education, or to be harmful to the

child’s health or physical, mental, spiritual, moral, or social

development.

The Consultant, including its Subconsultants, shall only

employ or engage children between the minimum age and

the age of 18 after an appropriate risk assessment has been

conducted by the Consultant with the Client’s consent. The

Consultant shall be subject to regular monitoring by the

Client that includes monitoring of health, working

conditions and hours of work.

Work considered hazardous for children is work that, by its

nature or the circumstances in which it is carried out, is

likely to jeopardize the health, safety, or morals of children.

Such work activities prohibited for children include work:

(a) with exposure to physical, psychological or sexual abuse;

(b) underground, underwater, working at heights or in

confined spaces;

(c) with dangerous machinery, equipment or tools, or

involving handling or transport of heavy loads;

(d) in unhealthy environments exposing children to

hazardous substances, agents, or processes, or to

temperatures, noise or vibration damaging to health; or

(e) under difficult conditions such as work for long hours,

during the night or in confinement on the premises of the

employer.

32. Non-

Discrimination and

The Consultant shall not make decisions relating to 32.1.

the employment or treatment of Experts on the basis of

Equal Opportunity personal characteristics unrelated to inherent job

requirements. The Consultant shall base the employment of

Experts on the principle of equal opportunity and fair

treatment, and shall not discriminate with respect to any

aspects of the employment relationship, including

recruitment and hiring, compensation (including wages and

benefits), working conditions and terms of employment,

access to training, job assignment, promotion, termination of

employment or retirement, and disciplinary practices.

Special measures of protection or assistance to remedy past

discrimination or selection for a particular job based on the

inherent requirements of the job shall not be deemed

discrimination. The Consultant shall provide protection and

assistance as necessary to ensure non-discrimination and

equal opportunity, including for specific groups such as

women, people with disabilities, migrant workers and

children (of working age in accordance with Clause GCC

31).

33. Training of

Experts

The Consultant shall provide appropriate sensitization 33.1.

to the Experts on social aspects of the Contract, including on

prohibition of SEA and SH.

The Consultant shall provide training on SEA and SH,

including its prevention, to any of its Experts who has a role

to supervise other Experts.

D. CONSULTANT’S EXPERTS AND SUB-CONSULTANTS

34. Description of Key

Experts

The title, agreed job description, minimum 34.1.

qualification and estimated period of engagement to carry

out the Services of each of the Consultant’s Key Experts are

described in Appendix B.

35. Replacement of Key

Experts

Except as the Client may otherwise agree in writing, 35.1.

no changes shall be made in the Key Experts.

Notwithstanding the above, the substitution of Key 35.2.

Experts during Contract execution may be considered only

based on the Consultant’s written request and due to

circumstances outside the reasonable control of the

Consultant, including but not limited to death or medical

incapacity. In such case, the Consultant shall forthwith

provide as a replacement, a person of equivalent or better

qualifications and experience, and at the same rate of

remuneration.

36. Removal of Experts

or Sub-consultants

If the Client finds that any of the Experts or Sub-36.1.

consultant:

(a) persists in any misconduct or lack of care;

(b) carries out duties incompetently or negligently;

(c) fails to comply with any provision of the Contract;

(d) based on reasonable evidence, is determined to have

engaged in Fraud and Corruption during the execution of

the Works; or

(e) undertakes behaviour which breaches the Code of Conduct;

the Consultant shall, at the Client’s written request, provide

a replacement.

In the event that any of Key Experts, Non-Key 36.2.

Experts or Sub-consultants is found by the Client to be

incompetent or incapable in discharging assigned duties, the

Client, specifying the grounds therefore, may request the

Consultant to provide a replacement.

Any replacement of the removed Experts or Sub-36.3.

consultants shall possess better qualifications and experience

and shall be acceptable to the Client.

Subject to the requirements in Sub-Clause 36.3, and 36.4.

notwithstanding any requirement from the Client to request

a replacement, the Consultant shall take immediate action as

appropriate in response to any violation of (a) through (e)

above. Such immediate action shall include removing (or

causing to be removed) from carrying out the Services, any

Expert who engages in (a) to (e) above.

The Consultant shall bear all costs arising out of or 36.5.

incidental to any removal and/or replacement of such

Experts.

E. OBLIGATIONS OF THE CLIENT

37. Assistance and

Exemptions

Unless otherwise specified in the SCC, the Client 37.1.

shall use its best efforts to:

(a) Assist the Consultant with obtaining work permits and

such other documents as shall be necessary to enable

the Consultant to perform the Services.

(b) Assist the Consultant with promptly obtaining, for the

Experts and, if appropriate, their eligible dependents,

all necessary entry and exit visas, residence permits,

exchange permits and any other documents required for

their stay in the Client’s country while carrying out the

Services under the Contract.

(c) Facilitate prompt clearance through customs of any

property required for the Services and of the personal

effects of the Experts and their eligible dependents.

(d) Issue to officials, agents and representatives of the

Government all such instructions and information as

may be necessary or appropriate for the prompt and

effective implementation of the Services.

(e) Assist the Consultant and the Experts and any Sub-

consultants employed by the Consultant for the

Services with obtaining exemption from any

requirement to register or obtain any permit to practice

their profession or to establish themselves either

individually or as a corporate entity in the Client’s

country according to the applicable law in the Client’s

country.

(f) Assist the Consultant, any Sub-consultants and the

Experts of either of them with obtaining the privilege,

pursuant to the applicable law in the Client’s country,

of bringing into the Client’s country reasonable

amounts of foreign currency for the purposes of the

Services or for the personal use of the Experts and of

withdrawing any such amounts as may be earned

therein by the Experts in the execution of the Services.

(g) Provide to the Consultant any such other assistance as

may be specified in the SCC.

38. Access to Project

Site

The Client warrants that the Consultant shall have, 38.1.

free of charge, unimpeded access to the project site in

respect of which access is required for the performance of

the Services. The Client will be responsible for any damage

to the project site or any property thereon resulting from

such access and will indemnify the Consultant and each of

the experts in respect of liability for any such damage,

unless such damage is caused by the willful default or

negligence of the Consultant or any Sub-consultants or the

Experts of either of them.

39. Change in the

Applicable Law

Related to Taxes

If, after the date of this Contract, there is any change 39.1.

in the applicable law in the Client’s country with respect to

taxes and duties which increases or decreases the cost

and Duties incurred by the Consultant in performing the Services, then

the remuneration and reimbursable expenses otherwise

payable to the Consultant under this Contract shall be

increased or decreased accordingly by agreement between

the Parties hereto, and corresponding adjustments shall be

made to the Contract price amount specified in Clause GCC

39.1

40. Services, Facilities

and Property of the

Client

The Client shall make available to the Consultant and 40.1.

the Experts, for the purposes of the Services and free of any

charge, the services, facilities and property described in the

Terms of Reference (Appendix A) at the times and in the

manner specified in said Appendix A.

41. Counterpart

Personnel

The Client shall make available to the Consultant 41.1.

free of charge such professional and support counterpart

personnel, to be nominated by the Client with the

Consultant’s advice, if specified in Appendix A.

Professional and support counterpart personnel, 41.2.

excluding Client’s liaison personnel, shall work under the

exclusive direction of the Consultant. If any member of the

counterpart personnel fails to perform adequately any work

assigned to such member by the Consultant that is

consistent with the position occupied by such member, the

Consultant may request the replacement of such member,

and the Client shall not unreasonably refuse to act upon

such request.

42. Payment

Obligation

In consideration of the Services performed by the 42.1.

Consultant under this Contract, the Client shall make such

payments to the Consultant for the deliverables specified in

Appendix A and in such manner as is provided by GCC F

below.

F. PAYMENTS TO THE CONSULTANT

43. Contract Price The Contract price is fixed and is set forth in the 43.1.

SCC. The Contract price breakdown is provided in

Appendix C.

Any change to the Contract price specified in Clause 43.2.

GCC 43.1 can be made only if the Parties have agreed to the

revised scope of Services pursuant to Clause GCC 16 and

have amended in writing the Terms of Reference in

Appendix A.

44. Taxes and Duties The Consultant, Sub-consultants and Experts are 44.1.

responsible for meeting any and all tax liabilities arising out

of the Contract unless it is stated otherwise in the SCC.

As an exception to the above and as stated in the 44.2.

SCC, all local identifiable indirect taxes (itemized and

finalized at Contract negotiations) are reimbursed to the

Consultant or are paid by the Client on behalf of the

Consultant.

45. Currency of

Payment

Any payment under this Contract shall be made in the 45.1.

currency (ies) of the Contract.

46. Mode of Billing and

Payment

The total payments under this Contract shall not 46.1.

exceed the Contract price set forth in Clause GCC 43.1.

The payments under this Contract shall be made in 46.2.

lump-sum instalments against deliverables specified in

Appendix A. The payments will be made according to the

payment schedule stated in the SCC.

46.2.1 Advance payment: Unless otherwise indicated in the SCC,

an advance payment shall be made against an advance

payment bank guarantee acceptable to the Client in an

amount (or amounts) and in a currency (or currencies)

specified in the SCC. Such guarantee (i) is to remain

effective until the advance payment has been fully set off,

and (ii) is to be in the form set forth in Appendix D, or in

such other form as the Client shall have approved in

writing. The advance payments will be set off by the Client

in equal portions against the lump-sum installments

specified in the SCC until said advance payments have been

fully set off.

46.2.2 The Lump-Sum Installment Payments. The

Client shall pay the Consultant within sixty (60) days after

the receipt by the Client of the deliverable(s) and the cover

invoice for the related lump-sum installment payment. The

payment can be withheld if the Client does not approve the

submitted deliverable(s) as satisfactory in which case the

Client shall provide comments to the Consultant within the

same sixty (60) days period. The Consultant shall

thereupon promptly make any necessary corrections, and

thereafter the foregoing process shall be repeated.

46.2.3 The Final Payment. The final payment under

this Clause shall be made only after the final report have been

submitted by the Consultant and approved as satisfactory by

the Client. The Services shall then be deemed completed and

finally accepted by the Client. The last lump-sum installment

shall be deemed approved for payment by the Client within

ninety (90) calendar days after receipt of the final report by

the Client unless the Client, within such ninety (90) calendar

day period, gives written notice to the Consultant specifying

in detail deficiencies in the Services, the final report. The

Consultant shall thereupon promptly make any necessary

corrections, and thereafter the foregoing process shall be

repeated.

46.2.4 All payments under this Contract shall be made to the

accounts of the Consultant specified in the SCC.

46.2.5 With the exception of the final payment under 46.2.3 above,

payments do not constitute acceptance of the whole Services

nor relieve the Consultant of any obligations hereunder.

47. Interest on Delayed

Payments

If the Client had delayed payments beyond fifteen 47.1.

(15) days after the due date stated in Clause GCC 46.2.2,

interest shall be paid to the Consultant on any amount due

by, not paid on, such due date for each day of delay at the

annual rate stated in the SCC.

G. FAIRNESS AND GOOD FAITH

48. Good Faith The Parties undertake to act in good faith with 48.1.

respect to each other’s rights under this Contract and to

adopt all reasonable measures to ensure the realization of

the objectives of this Contract.

H. SETTLEMENT OF DISPUTES

49. Amicable

Settlement

The Parties shall seek to resolve any dispute 49.1.

amicably by mutual consultation.

If either Party objects to any action or inaction of the 49.2.

other Party, the objecting Party may file a written Notice of

Dispute to the other Party providing in detail the basis of the

dispute. The Party receiving the Notice of Dispute will

consider it and respond in writing within fourteen (14) days

after receipt. If that Party fails to respond within fourteen

(14) days, or the dispute cannot be amicably settled within

fourteen (14) days following the response of that Party,

Clause GCC 50.1 shall apply.

50. Dispute Resolution Any dispute between the Parties arising under or 50.1.

related to this Contract that cannot be settled amicably may

be referred to by either Party to the adjudication/arbitration

in accordance with the provisions specified in the SCC.

II. General Conditions

Attachment 1

Fraud and Corruption (Text in this Attachment shall not be modified)

1. Purpose

1.1 The Bank’s Anti-Corruption Guidelines and this annex apply with respect to procurement

under Bank Investment Project Financing operations.

2. Requirements

2.1 The Bank requires that Borrowers (including beneficiaries of Bank financing); bidders

(applicants/proposers), consultants, contractors and suppliers; any sub-contractors, sub-

consultants, service providers or suppliers; any agents (whether declared or not); and any

of their personnel, observe the highest standard of ethics during the procurement process,

selection and contract execution of Bank-financed contracts, and refrain from Fraud and

Corruption.

2.2 To this end, the Bank:

a. Defines, for the purposes of this provision, the terms set forth below as follows:

i. “corrupt practice” is the offering, giving, receiving, or soliciting, directly or

indirectly, of anything of value to influence improperly the actions of another

party;

ii. “fraudulent practice” is any act or omission, including misrepresentation, that

knowingly or recklessly misleads, or attempts to mislead, a party to obtain

financial or other benefit or to avoid an obligation;

iii. “collusive practice” is an arrangement between two or more parties designed to

achieve an improper purpose, including to influence improperly the actions of

another party;

iv. “coercive practice” is impairing or harming, or threatening to impair or harm,

directly or indirectly, any party or the property of the party to influence

improperly the actions of a party;

v. “obstructive practice” is:

(a) deliberately destroying, falsifying, altering, or concealing of evidence

material to the investigation or making false statements to investigators in

order to materially impede a Bank investigation into allegations of a corrupt,

fraudulent, coercive, or collusive practice; and/or threatening, harassing, or

intimidating any party to prevent it from disclosing its knowledge of matters

relevant to the investigation or from pursuing the investigation; or

(b) acts intended to materially impede the exercise of the Bank’s inspection and

audit rights provided for under paragraph 2.2 e. below.

b. Rejects a proposal for award if the Bank determines that the firm or individual

recommended for award, any of its personnel, or its agents, or its sub-consultants,

sub-contractors, service providers, suppliers and/ or their employees, has, directly or

indirectly, engaged in corrupt, fraudulent, collusive, coercive, or obstructive

practices in competing for the contract in question;

c. In addition to the legal remedies set out in the relevant Legal Agreement, may take

other appropriate actions, including declaring misprocurement, if the Bank

determines at any time that representatives of the Borrower or of a recipient of any

part of the proceeds of the loan engaged in corrupt, fraudulent, collusive, coercive, or

obstructive practices during the procurement process, selection and/or execution of

the contract in question, without the Borrower having taken timely and appropriate

action satisfactory to the Bank to address such practices when they occur, including

by failing to inform the Bank in a timely manner at the time they knew of the

practices;

d. Pursuant to the Bank’s Anti-Corruption Guidelines and in accordance with the

Bank’s prevailing sanctions policies and procedures, may sanction a firm or

individual, either indefinitely or for a stated period of time, including by publicly

declaring such firm or individual ineligible (i) to be awarded or otherwise benefit

from a Bank-financed contract, financially or in any other manner;1 (ii) to be a

nominated2 sub-contractor, consultant, manufacturer or supplier, or service provider

of an otherwise eligible firm being awarded a Bank-financed contract; and (iii) to

receive the proceeds of any loan made by the Bank or otherwise to participate further

in the preparation or implementation of any Bank-financed project;

e. Requires that a clause be included in bidding/request for proposals documents and in

contracts financed by a Bank loan, requiring (i) bidders (applicants/proposers),

consultants, contractors, and suppliers, and their sub-contractors, sub-consultants,

service providers, suppliers, agents personnel, permit the Bank to inspect3 all

accounts, records and other documents relating to the procurement process,

selection and/or contract execution, and to have them audited by auditors appointed

by the Bank.

1 For the avoidance of doubt, a sanctioned party’s ineligibility to be awarded a contract shall include, without limitation,

(i) applying for pre-qualification, expressing interest in a consultancy, and bidding, either directly or as a nominated

sub-contractor, nominated consultant, nominated manufacturer or supplier, or nominated service provider, in respect of

such contract, and (ii) entering into an addendum or amendment introducing a material modification to any existing

contract. 2 A nominated sub-contractor, nominated consultant, nominated manufacturer or supplier, or nominated service provider

(different names are used depending on the particular bidding document) is one which has been: (i) included by the

bidder in its pre-qualification application or bid because it brings specific and critical experience and know-how that

allow the bidder to meet the qualification requirements for the particular bid; or (ii) appointed by the Borrower. 3 Inspections in this context usually are investigative (i.e., forensic) in nature. They involve fact-finding activities

undertaken by the Bank or persons appointed by the Bank to address specific matters related to investigations/audits,

such as evaluating the veracity of an allegation of possible Fraud and Corruption, through the appropriate mechanisms.

Such activity includes but is not limited to: accessing and examining a firm's or individual's financial records and

information, and making copies thereof as relevant; accessing and examining any other documents, data and

information (whether in hard copy or electronic format) deemed relevant for the investigation/audit, and making copies

thereof as relevant; interviewing staff and other relevant individuals; performing physical inspections and site visits;

and obtaining third party verification of information.

III. Special Conditions of Contract

Number of GC

Clause

Amendments of, and Supplements to, Clauses in the General

Conditions of Contract

1.1(a) The Contract shall be construed in accordance with the law of

Mozambique.

4.1 The language is: English and Portuguese.

6.1 and 6.2 The addresses are:

Client: Ministry of Transport and Communications

Attention: Mrs. Dina Mahomed Tavá Ribeiro

E-mail: procurement-pde@pde.gov.mz & odamoz.mef@gmail.com

Consultant: CSM Technologies Private Limited and Intellica, SA.

Attention: Mr. Subhendu Kumar Mohapatra

E-mail: subhendu.mohapatra@csm.co.in

8.1

The Lead Member on behalf of the JV is CSM Technologies

Private Limited.

9.1 The Authorized Representatives are:

For the Client: Dina Mahomed Tavá Ribeiro, Permanent

Secretary

For the Consultant: Subhendu Kumar Mohapatra - Business

Head-Middle East and Africa

11.1 The effectiveness conditions are the following:

Signed Contract;

Approval “Visto” from Administrative Court.

12.1 Termination of Contract for Failure to Become Effective:

The time period shall be Three Months.

13.1 Commencement of Services: The number of days shall be Seven

Days after approval of the contract from Administrative Court.

Confirmation of Key Experts’ availability to start the Assignment shall

be submitted to the Client in writing as a written statement signed by

each Key Expert.

14.1 Expiration of Contract: The time period shall be Eighteen Months.

21 b. The Client reserves the right to determine on a case-by-case basis

whether the Consultant should be disqualified from providing

goods, works or non-consulting services due to a conflict of a

nature described in Clause GCC 21.1.3 __Yes

23.1 No additional provisions.

24.1

The insurance coverage against the risks shall be as follows:

(a) Professional liability insurance, with a minimum coverage of

USD 292,500.00 (Two hundred ninety-two thousand five

hundred Dollars).

(b) Third Party motor vehicle liability insurance in respect of motor

vehicles operated in the Client’s country by the Consultant or its

Experts or Sub-consultants, with a minimum coverage of USD

50,000.00 (Fifty Thousand Dollar).

(c) Third Party liability insurance, with a minimum coverage of

USD 100,000.00 (One Hundred Thousand Dollar).

27.2

The Consultant shall not use these documents and software for

purposes unrelated to this Contract without the prior written

approval of the Client.

43.1 The Contract price is USD 292,500.00 (Two Hundred Ninety-Two

Thousand Five Hundred Dollars) inclusive of local indirect taxes.

Any indirect local taxes chargeable in respect of this Contract for

the Services provided by the Consultant shall be paid by the Client

for the Consultant.

The amount of such taxes is USD 58,500,00 (Fifty-eight thousand

five hundred dollars).

44.1 and 44.2 “The Client shall pay on behalf of the Consultant, the Sub-

consultants and the Experts,” any indirect taxes, duties, fees, levies

and other impositions imposed, under the applicable law in the

Client’s country, on the Consultant, the Sub-consultants and the

Experts in respect of:

(a) any equipment, materials and supplies brought into the

Client’s country by the Consultant or Sub-consultants for the

purpose of carrying out the Services and which, after having

been brought into such territories, will be subsequently

withdrawn by them;

(b) any equipment imported for the purpose of carrying out the

Services and paid for out of funds provided by the Client and

which is treated as property of the Client;

(d) any property brought into the Client’s country by the

Consultant, any Sub-consultants or the Experts (other than

nationals or permanent residents of the Client’s country), or

the eligible dependents of such experts for their personal use

and which will subsequently be withdrawn by them upon

their respective departure from the Client’s country,

provided that the Consultant, Sub-consultants and experts

shall follow the usual customs procedures of the Client’s

country in importing property into the Client’s country; and

46.2 The payment schedule:

USD 29.250,00 (Twenty-Nine Thousand Two Hundred and Fifty

Dollars) shall be paid upon submission of a Diagnostic Report with

Consultancy Planning Report (Inception Report), acceptable to the

client;

USD 43.875,00 (Forty-Three Thousand, Eight Hundred and

Seventy-Five Dollars) shall be paid upon submission of Completion

of Gap Analysis along with approved feature list of the proposed

system, acceptable to the client;

USD 58.500,00 (Fifty-Eight Thousand Five Hundred Dollars) -

shall be paid upon submission of System Prototype Design and

Validation, acceptable to the client;

USD 43.875,00 (Forty-Three Thousand, Eight Hundred and

Seventy-Five Dollars) shall be paid upon submission of Completion

of User Acceptance Test, acceptable to the client;

USD 58.500,00 (Fifty-Eight Thousand Five Hundred Dollars) shall

be paid upon submission and approval of System Deployment & User

training, acceptable to the client;

USD 14.625,00 (Fourteen Thousand, Six Hundred and Twenty-

Five Dollars) shall be paid upon submission after 3 Months Monthly

Progress Report, acceptable to the client;

USD 14.625,00 (Fourteen Thousand, Six Hundred and Twenty-

Five Dollars) shall be paid upon submission after 6 months Monthly

Progress Report, acceptable to the client;

USD 29.250,00 (Twenty-Nine Thousand Two Hundred And Fifty

Dollars) shall be paid upon submission after successful completion of

the 12-month warranty period, acceptable to the client.

46.2.2 The Client shall pay the Consultant within Twenty–Five (25) calendar

days after approval by the Ministry of Economy and Finance (MoF) of

the deliverable(s) and the cover invoice for the related lump-sum

installment payment. The payment can be withheld if the MoF does

not approve the submitted deliverable(s) as satisfactory in which case

the Client shall provide comments to the Consultant within the

Twenty-Five (25) days period. The Consultant shall thereupon

promptly make any necessary corrections.

46.2.3 The last lump-sum installment shall be deemed approved for payment

by the Client within Twenty-Five (25) calendar days after receipt of

the final report by the Client unless the MoF, within such Twenty-Five

(25) calendar day period, gives written notice to the Consultant

specifying in detail deficiencies in the Services, the final report. The

Consultant shall thereupon promptly make any necessary corrections,

and thereafter the foregoing process shall be repeated.

46.2.4 The accounts are for foreign currency:

Grantee Name: CSM Technologies Private Limited

Grantee Email: subhendu.mohapatra@csm.co.in

Bank Name: Axis Bank Limited

Account Name: EEFC A/C (USD)

Account No: 024-020200-029786

Branch/Address: Satyanagar, Bhubaneswar, Odisha, India

Swift Code: AXISINBB024

Correspondent Bank Country: India

IBAN Number: UTIB0000024

47.1 The interest rate is: LIBOR +1% for foreign currencies and the

interest rate for local currency is based on the prevailing commercial

borrowing rates in Mozambique.

50.1

Disputes shall be settled by arbitration in accordance with the

following provisions:

1. Selection of Arbitrators. Each dispute submitted by a Party to

arbitration shall be heard by a sole arbitrator or an arbitration

panel composed of three (3) arbitrators, in accordance with the

following provisions:

(a) Where the Parties agree that the dispute concerns a

technical matter, they may agree to appoint a sole arbitrator

or, failing agreement on the identity of such sole arbitrator

within thirty (30) days after receipt by the other Party of the

proposal of a name for such an appointment by the Party

who initiated the proceedings, either Party may apply to the

Federation Internationale des Ingenieurs - Conseil (FIDIC)

of Lausanne, Switzerland for a list of not fewer than five

(5) nominees and, on receipt of such list, the Parties shall

alternately strike names therefrom, and the last remaining

nominee on the list shall be the sole arbitrator for the matter

in dispute. If the last remaining nominee has not been

determined in this manner within sixty (60) days of the date

of the list, the Federation Internationale des Ingenieurs-

Conseil (FIDIC) shall appoint, upon the request of either

Party and from such list or otherwise, a sole arbitrator for

the matter in dispute.

(b) Where the Parties do not agree that the dispute concerns a

technical matter, the Client and the Consultant shall each

appoint one (1) arbitrator, and these two arbitrators shall

jointly appoint a third arbitrator, who shall chair the

arbitration panel. If the arbitrators named by the Parties do

not succeed in appointing a third arbitrator within thirty

(30) days after the latter of the two (2) arbitrators named by

the Parties has been appointed, the third arbitrator shall, at

the request of either Party, be appointed by the

International Chamber of Commerce, Paris.

(c) If, in a dispute subject to paragraph (b) above, one Party

fails to appoint its arbitrator within thirty (30) days after the

other Party has appointed its arbitrator, the Party which has

named an arbitrator may apply to the International

Chamber of Commerce, Paris to appoint a sole arbitrator

for the matter in dispute, and the arbitrator appointed

pursuant to such application shall be the sole arbitrator for

that dispute.

2. Rules of Procedure. Except as otherwise stated herein, arbitration

proceedings shall be conducted in accordance with the rules of

procedure for arbitration of the United Nations Commission on

International Trade Law (UNCITRAL) as in force on the date of

this Contract.

3. Substitute Arbitrators. If for any reason an arbitrator is unable to

perform his/her function, a substitute shall be appointed in the

same manner as the original arbitrator.

4. Nationality and Qualifications of Arbitrators. The sole arbitrator

or the third arbitrator appointed pursuant to paragraphs 1(a)

through 1(c) above shall be an internationally recognized legal or

technical expert with extensive experience in relation to the

matter in dispute and shall not be a national of the Consultant’s

home country or of the home country of any of their members or

Parties or of the Government’s country. For the purposes of this

Clause, “home country” means any of:

(a) the country of incorporation of the Consultant or of any of

their members or Parties or

(b) the country in which the Consultant’s or any of their

members’ or Parties’ principal place of business is located;

or

(c) the country of nationality of a majority of the Consultant’s

or of any members’ or Parties’ shareholders; or

(d) the country of nationality of the Sub-consultants concerned,

where the dispute involves a subcontract.

5. Miscellaneous. In any arbitration proceeding hereunder:

(a) proceedings shall, unless otherwise agreed by the Parties,

be held in Republic of South Africa.

(b) the English language shall be the official language for all

purposes; and

(c) the decision of the sole arbitrator or of a majority of the

arbitrators (or of the third arbitrator if there is no such

majority) shall be final and binding and shall be

enforceable in any court of competent jurisdiction, and the

Parties hereby waive any objections to or claims of

immunity in respect of such enforcement.

IV. Appendices

APPENDIX A – TERMS OF REFERENCE

I. BACKGROUND

Following the Paris Declaration on Aid Effectiveness and the efforts to improve the management

of foreign aid flows into Mozambique, an Aid Information Management System (AIMS) called

ODAMoz4 was created in 2005 and updated in 2012, with the aim of serving as the main

information channel on external aid finance into the country and to support the key Public

Financial Management (PFM) processes such as the preparation of the Economic and Social Plan

(PES in Portuguese), the Government Budget (OE in Portuguese) and the Medium Term Fiscal

Framework (MTFF, CFMP in Portuguese).

However, although ODAMoz provides relevant information on external aid channelled to

Mozambique, it has become apparent that the current AIMS has a series of weaknesses, such as:

It is neither user-friendly nor linked to the Public Finance Management processes

(planning and budgeting, public debt management, monitoring and evaluation, budget

execution).

The system does not use Government Budget classifiers and lacks an administration

module that allows managing and adjusting the information fields without resorting to the

company responsible for its initial development.

The source code is owned by the company that developed the AIMS, thereby not

allowing the Government to make adjustments to the IT platform if needed.

The current AIMS technological functionalities are now obsolete, making it difficult to

register, organize, search and analyse the available information.

In view of these limitations and the new developments in the fields of information management

systems, it is essential to build a new AIMS for Mozambique that is simple, flexible, linked to

the other Public Finance Management processes and able to capture Off-Budget aid finance.

In this context, the Ministry of Economy and Finance (MoF), through its Directorate of

Cooperation (DC), is receiving financial and technical support from the World Bank to

4 ODAMoz is the current IT platform that stores all data on aid finance channelled into Mozambique.

strengthen its aid data management processes to support the Government of Mozambique

(GoM).

For this purpose, a consulting company was hired to design the Business Model for the new

AIMS. The final deliverable of this consultancy, available in Annex 1, constitutes the basic

documentation for the design, development and implementation of the new Mozambican AIMS.

1.1. High-level processes and content of the new AIMS

The new IT platform should make available to its users, among others, the following

information: (i) data on all external aid finance and projects channelled to Mozambique by its

Development Partners; (ii) annual and medium-term foreign aid commitments to Mozambique

(envelopes); (iii) foreign aid disbursements at the transactional level; (iv) financial execution of

foreign aid funds, according to official information retrieved from MoF for On-Budget projectos;

and (v) information on the physical implementation and financial monitoring activities of aid-

funded projects. Likewise, the new AIMS should also allow to store all relevant documentation

related to each of the identified high-level aid management processes listed above.

A complete list of available variables and information fields in the new AIMS can be found in

Annex 1.

1.2. New AIMS users

The new Mozambican AIMS will be a web platform with data provided by Development

Partners (agreements, projects, commitments and disbursements) to answer to its users5.

In this sense, Development Partners will be the main information providers for the new AIMS,

especially with respect to finance agreements, project documents, commitments and

disbursements. However, some key information that will link aid-funded projects with GoM

PFM processes will be provided by MoF units, as well as by other GoM bodies.

A CRUD (Create-Read-Update-Delete) Matrix is part of this Terms of Reference (see Annex 2)

to better understand the different roles and access permissions for the future AIMS users.

5 GoM institutions, Development Partner and general public.

II. OBJECTIVES OF THE CONSULTING SERVICES

2.1. General Objective

Design, develop, test, deploy the new AIMS and ensure the correct skills transfer for the new

AIMS management and maintenance.

Status report

Patches/ update in case of Bug fixing

Specific Objectives

a) Review and update, if necessary, business model documentation and technical

specifications (Annexes 1 and 3) as well as technical Annexes 4, 5 and 6;

b) Elaborate using UML standards the Component, Implementation and Interaction

Diagrams, a diagram with the general AIMS architecture and any other Diagram that the

hired consulting company deems necessary for AIMS development, implantation,

maintenance and future updates and software developments;

c) Develop AIMS computer code, as well as IT integrations with other IT systems, and

propose an iterative prototype validation methodology with the technical team and the

Project Management Committee, ensuring software quality in terms of reliability,

functionality and system performance and that answers to all requisites indicated in these

Terms of Reference and its Technical Annexes;

d) Prepare and test (reliability, features, products and application and system performance,

including the use of fictitious test databases) a software prototype (beta version) until

final validation through multiple iterations with the institutions involved in the process

and the Project Management Committee;

e) Define and validate with DC and CEDSIF technical counterparts AIMS hosting

hardware, software, technical specifications and procedures;

f) Deploy AIMS at CEDSIF premises;

g) Define and implement, with CEDSIF and DC, AIMS back-up, restoration and IT security

procedures;

h) Carry out correctly data migration from the current ODAMoz to the future AIMS;

i) Prepare user, system administration and security manuals;

j) Prepare and implement a change management plan for DC and CEDSIF technical teams

responsible for AIMS operation and maintenance;

k) Train the future AIMS users and administrators;

l) Train CEDSIF and DOGSI IT technicians in the technical aspects regarding AIMS

hosting, back-up, restoration and security, in order to guarantee a complete skills transfer

and the correct maintenance of the new AIMS;

m) Provide preventive, corrective and evolutionary maintenance of AIMS software and

hardware during a 12-month warranty period, starting after the date of certification/go-

live, solving all incidents under a detailed Service Level Agreement (SLA) that clearly

defines service quality, type of incidents, response and resolution times;

n) Train CEDSIF and MEF (DOGSI and DC) IT technical staff on the AIMS source code,

ensuring a complete skills transfer that allows the trained staff to perform future system

updates after the end of the 12-month warranty period.

III. DELIVERABLES

SERVICES/STAGES DELIVERABLES

1. Consultancy Planning

1. Consultancy Planning Report (Inception Report) covering Detailed work plan including

prioritized processes, team project management, work structure, roles, responsibilities and

reporting lines, issue identification, escalation and remediation procedures, project risk

management plan, training and knowledge transfer plan, expected schedule, with a detailed

list of activities, necessary resources and timeline

2. Completion of Gap

Analysis along with

approved feature list of

the proposed system

2. Business Process Mapping (BPM) document covering assessment, and if necessary,

updating of requirements, business model documentation as well as all other Annexes;

3. Software Requirement Specification (SRS) covering validation and, if is necessary

adjustment of all of the new AIMS products identified in Annex 5 with a sample of AIMS

users using a methodology based on user-centered design principles;

4. Certification report of Annexes 1-6;

3. System Design

5. System Design Document (SDD): Representation of the future situation using UML with

Component, Implementation and Interaction Diagrams, a Diagram with the general

description of the system architecture and any other additional Diagram deemed necessary

for AIMS development, implementation, maintenance and future updating, including

activities, executors, information, procedures and standards, legislation, systems, decisions

and control points;

6. System Design Document (SDD): Spreadsheet containing the activities and their

respective control items (checklist), with clear information about those responsible for

executing and validating each item;

7. Software Quality Assurance (SQA) Plan covering Test and quality assurance plan;

8. Protype Document covering system prototype design and validation.

4. Completion of User

Acceptance Test

9. Working Software: First AIMS prototype (beta version) that can be tested (fuzzy tests,

logical consistency, deliberate introduction of incorrect, poorly formatted, random data to

break the application, broken links, verification of quality in terms of reliability,

functionalities and performance of the application and the system, use of fictitious databases,

etc.) and piloted by the DC and CEDSIF as well as by some users, including source code duly

documented in Portuguese and English, as well as all IT integrations with other computer

systems in place with all necessary accompanying documentation prepared during system

implementation;

10. User Acceptance Test: Worksheet to certify the proper system functioning, with all

updates and tests performed after each review iteration;

11. Test Scripts & UAT Compliance Report: Scripts, executable files, change log and source

code for all successive updates until final prototype validation;

12. Test case execution Report: Test report;

13. UAT Compliance Report: Certification report and validation of the final version of the

system after Project Management Committee review.

SERVICES/STAGES DELIVERABLES

5. System Deployment &

User training

14. Capacity Assessment Document: Technical specifications for AIMS hosting hardware

and software in CEDSIF premises and supporting documentation for installation, back-up,

restoration and AIMS security configuration processes;

15. Deployment Plan: Scripts, executables, log, source code and supporting documentation

for AIMS hosting at CEDSIF premises;

16. Security Certificate: Certification and validation report of AIMS equipment deployment

and hosting at CEDSIF premises, including the configuration of back-up processes, database

restoration of the database and IT platform and database security.

17. Data migration plan: Cleaned database finalized and prepared for data migration from

current ODAMoz;

18. Data Migration Plan: Scripts, executable files, change log and code for data migration

from current ODAMoz;

20. Sytem Manual Document: User, functional administrator for DC, and technical

administrator, system, hosting and security manuals for CEDSIF and DOGSI;

21. Change management and communication plan for all key stakeholders; (Part of Inception

Report)

22. Training Plan Document: Agenda and training materials for users and administrators’

trainings;

23.User Manual: Report on AIMS users and functional administrators´ trainings;

24. Training Compliance Document: Worksheet for checking the proper functioning of the

system, with all its updates and tests carried out after training with users and functional

administrators;

25. Training Compliance Document: Scripts, executables, change log, user and administrator

manuals, and source code of the AIMS version used for training users and functional

administrators;

26. Training Compliance Document: Certification and validation report of the final AIMS

version after adjustments and corrections suggested in the training sessions and by the Project

Management Committee;

27. Certification of AIMS operational and in production.

6 and 7. Transition/Phase

out: (Technical training,

Skill Transfer,

maintenance)

28. System Administrator Manual: Agenda and training materials for CEDSIF IT staff

training on hosting, back-up, restoration and AIMS security aspects and change management,

as well as the associated training reports;

29. System Administrator Manual: Updated hosting, back-up, restoration and security

manuals after training CEDSIF staff;

30. Training plan and materials to train CEDSIF and DOGSI IT staff on AIMS source code,

ensuring a complete skills transfer that enables CEDSIF and DOGSI staff to perform AIMS

updates autonomously without the need of any external support after the end of the 12-month

warranty period;

31. Monthly Progress Report (MPR): Helpdesk support plan according to user types and

warranty service plan;

32. Monthly Progress Report (MPR): Bi-monthly reports on training and knowledge transfer

activities on AIMS source code for CEDSIF and DOGSI IT staff, as well as on the

implementation of the change management plan;

33. Monthly Progress Report (MPR): Monthly reports on software and hardware preventive,

corrective and evolutionary maintenance activities during the 12-month warranty period,

starting from the certification date, solving issues based on detailed Service Level

Agreements (SLAs);

34. Monthly Progress Report (MPR): Worksheet to verify the good AIMS functioning, with

all updates and tests performed during the maintenance period;

35. Monthly Progress Report (MPR): Scripts, executable files, change log and source code

for the successive AIMS updates during the maintenance period;

36. Project Closure Report: Final activity report at the of the maintenance period.

MILESTONE DELIVERABLES

1. Consultancy Planning Consultancy Planning Report (Inception Report)

2. Completion of Gap Analysis along with approved

feature list of the proposed system

Business Process Mapping (BPM) document

Software Requirement Specification (SRS)

3. System Design

System Design Document (SDD)

Software Quality Assurance (SQA) Plan

Prototype Document

4. Completion of User Acceptance Test

Working Software

User Acceptance Test

Test Scripts & UAT Compliance Report

Test case execution Report

UAT Compliance Report

5. System Deployment & User training

Capacity Assessment Document

Deployment Plan

Security Certificate

Data migration plan

Data Migration Compliance Document

System Manual Document

Training Plan Document

User Manual

Training Compliance Document

6 and 7. Transition/Phase out: (Technical training,

Skill Transfer, maintenance)

System Administrator Manual

Monthly Progress Report (MPR)

Project Closure Report

IV. WORK METHODOLOGY

Bidders must detail in their technical proposals how will fulfil the objectives of the consulting

services, describing in detail the development methodology with all its phases and activities.

4.1. Duty station

Maputo will be the duty station for these consulting services. Bidders that don’t have premises in

Maputo must include in their technical proposals a calendar of work missions, the objectives and

agendas of all work missions, their duration, team composition and roles.

AIMS configuration and deployment will be done in-person at CEDSIF facilities. Likewise, all

training activities with AIMS users and administrators must be carried out in Maputo.

4.2. Consultancy follow-up and documentation

In order to ensure a proper follow-up and supervision of the work done by consulting company,

the following must be ensured:

The existence of an online digital repository of the complete history of versions of the

source code, following a standard version control methodology;

Access to the test environment of the successive AIMS prototypes of the using a browser,

following a standard version control methodology;

Software versions can be updated remotely.

4.3. MoF counterpart for the hired consulting company

The implementation of all activities related to the requested consulting services requires a

coordinated and fluid working relationship between the implementing party and MoF (DC,

CEDSIF and DOGSI).

Responsibilities of MoF counterpart will include, among others:

Supervise and control work implementation, ensuring strict compliance with the

objectives and agreed deadlines for all deliverables;

Analyse and approve deliverables, making comments and/or recommendations deemed

appropriate to achieve the objectives of the contract in due time;

Facilitate to obtaining relevant documentation for the implementing party deemed

required for the consultancy services, as well as arrange work meetings with different

AIMS users and stakeholders.

The implementing party will report directly to the National Director of Cooperation at MoF and

submit her all activity reports and deliverables associated with the payments schedule for

approval.

V. INTELLECTUAL PROPERTY OF ALL CONSULTANY DELIVERABLES

The contracting party must be the sole owner of each and every product and document that is

generated during the provision of the consulting services. The implementing party will relinquish

all AIMS property and intellectual property rights to the Ministry of Economy and Finance,

namely: any studies, reports, specifications, technical descriptions, prototypes, data, schemes,

diagrams, plans, drawings, diagrams, software source code in any support, Intranet or Internet

pages, manuals and training documentation on paper or electronic support, and any other

intermediate or final output of these consulting services.

Thus, the contracted party will be prohibited from sharing and selling all products related to the

object of the contracted services, unless previously authorized by MoF.

VI. CONTRACT DURATION AND PAYMENT SCHEDULE

The contract to fulfil the objectives of these Terms of Reference until the AIMS go-live must be

executed within twenty-six (26) weeks counting from the contract sign-off by the

Administrative Court, according to the work schedule previously presented by the implementing

party and formally approved by the contracting party. After the official AIMS go-live, there

will be a period of fifty-two (52) weeks during which the implementing party shall carry

out the maintenance and skill transfer activities, detailed as deliverables 24-32.

Payments for consultancy fees will be subject to delivery and acceptance of the deliverables

described in this document and according to the payment schedule indicated in the following

table.

Services/stages

Weeks since

contract

signature (T0)

% payment on

total contract

amount

1. Consultancy Planning T0 + 2=T1 10%

2. Completion of Gap Analysis along with approved feature list

of the proposed system T1+4=T2 15%

3. System Design T2+3=T3 20%

4. Completion of User Acceptance Test T3+14=T4 15%

5. System Deployment & User training T4+3=T5 20%

6 and 7. Transition/Phase out: (Technical training, Skill Transfer,

maintenance) T5+52=T6

5% after 3 months

5% after 6 months

10% after

successful

completion of the

12-month warranty

period

The implementing party must fully perform all services from the date of contract sign-off by the

Administrative Court.

VII. PROFILE OF THE CONSULTING COMPANY

This tender is aimed at consulting firms specialized in Information and Communication

Technology and all expressions of interest must provide clear evidence and recommendation

letters that prove the relevance of the company and its consulting team in this area, including all

the CVs of key members of the consulting team.

7.1. Profile requirements for potential bidders

Bidders must be proficient both in Portuguese and English for the production of documentation

and materials and engage with the technical counterpart, as well as meeting the following

requirements:

Minimum of seven (7) years of proven experience in the international market in software

development, deployment and maintenance projects using objected-oriented frameworks

for business processes and in distributed systems that work in high availability using Java

programming language;

Minimum of seven (7) years of proven experience in the international market in

application design, programming, development, deployment, hosting and maintenance,

with a focus in the design, implementation of Aid Information Management Systems

(AIMS) or Integrated Financial Management Systems (IFMIS);

Minimum of five (5) years of proven experience in the international market and relevant

certifications in business processes design, analysis, modelling and validation using the

concepts of UML, PMBOK, COBIT, ITIL, BPMN and other relevant concepts; and

Minimum of five (5) years of proven experience in the international market in projects

dealing with the design of middleware environments integrate remote applications;

Have ISO/IEC 25000 certification or proven evidence of software development that has

been certified in a period not exceeding the last 3 years.

7.2. Team composition

Technical proposals must indicate the number of key people in the consulting team and the role

of each person during the consulting services according to the following table:

Team role Key qualifications Responsibilities

Team Leader

BSc in Computer Engineering or

equivalent;

MBA, Master in Economics, Public

Administration or related fields;

At least 15 years of proven work

experience in leadership and management

positions in software design, development

and implementation projects using

frameworks oriented to business

processes and distributed systems, as well

as in the design, programming,

development, installation, hosting and

maintenance of database on foreign aid

and public finance management;

Certification in any of the following

UML, PMBOK, COBIT, ITIL, BPMN;

Fluency in Portuguese and English.

Lead the consulting team

in all work phases

according to the Terms of

Reference.

Database Administrator

At least a BSC in Computer Engineering

or equivalent;

At least 5 years of work experience in

implementing database solutions and

managing database management systems;

Experience and knowledge of techniques

for know-how and knowledge transfer;

Oracle DBMS certified;

Fluency in Portuguese and English.

Implement the database

solution and formulate and

apply data management,

maintenance and security

policies.

Software developers

At least a BSc in Computer Engineering

or equivalent;

At least 5 years of proven work

experience in IT systems development

using JAVA;

At least 5 years of proven work

experience in developing web solutions

using HTML5, CSS3, JavaScript and in

the use of frameworks for the

development of interface components;

At least 5 years of proven work

experience in systems integration

projects;

Design, implement and test

the IT solution based on

the defined requirements.

Team role Key qualifications Responsibilities

Proven experience and knowledge of

techniques for know-how and knowledge

transfer;

JAVA EE certified;

Fluency in Portuguese and English.

System Analyst

At least a BSc in Computer Engineering

or equivalent;

Solid knowledge on databases and

systems development;

At least 5 years of proven work

experience in analysing and modelling

requirements and business processes for

software development and web-service

based platforms;

At least 5 years of proven work

experience in middleware environment

design projects for integration between

remote applications;

Fluency in Portuguese and English.

Review the quality and

feasibility of the proposed

business model and ensure

the correct implementation

of the defined

requirements.

Network Administrator

At least 5 years of proven work

experience in managing a network

infrastructure;

Proven work experience and knowledge

of techniques for know-how and

knowledge transfer;

CCNA certified;

Fluency in Portuguese and English.

Configurate files, database,

hosts, routers and servers.

Identify security needs and

other technologies needed

to deploy the IT solution.

APPENDIX B - KEY EXPERTS

Name of Staff Firm Position Task Assigned

Key Experts

Noraly

Nhantunbo

Intellica

SA Team Leader

Activity and resource planning

Organizing and motivating a project team

Controlling time management

Ensuring customer satisfaction

Team Building & Team work

Nelson Chamba Intellica

SA

Database

Administrator

Maintain the existing IT infrastructure

Assist in resolving network related issues

Assist in deployment of IT infrastructure

Validate IT infrastructure deployed against

the bill of materials & deployment

architecture.

Ensure the ITIL standards compliance for IT

Infrastructure

Euclides

Mazive

Intellica

SA

Software

Developer

Develop flowcharts, layouts and

documentation to identify requirements and

solutions

Write well-designed, testable code

Execute full software development life cycle

(SDLC)

Produce specifications and determine

operational feasibility

Isac Domingos Intellica

SA

Infrastructure

Architect

Implementing network security measures.

Asses and prepare hardware/networking

requirement report

Performing disaster recovery operations and

data backups when required

Monitoring network performance to

determine if adjustments need to be made

Designing, configuring and testing

networking software and operating system

software.

Fernando

Ernesto

Intellica

SA System Analyst

System Analysis as per requirement

Examining and evaluating existing systems

Develops solution by preparing and

evaluating workflow mechanism.

Validates results by testing programs.

Ensures operation by training client

personnel; providing support.

Amulya Pati CSM Quality

Assurance

Organizing and controlling the Testing

process.

Building up and leading the Testing Team

Planning, deploying and managing the

testing effort

Deeptish Majhi

CSM Tester

Plan and estimate test requirement

Test Pilot Application

Execute test cases

Report and resolve identified bugs

Get involved in Post Roll-Out Support

Get involved in Preparation of Software

handover reports.

Saswat Das

CSM

Web

Application

developer

Write well designed, testable, efficient code

Create website layout/user interface

Integrate data from various back-end

services and databases

Gather and refine specifications and

requirements based on technical needs

Subhendu

Mohapatra CSM

Delivery

Manager

Manage Delivery Teams

monitor and maintain the operational budget

create cost-effective distribution plans

Ensure that deliveries are made within strict

deadlines

Siddhartha

Gautam CSM

Database

Developer

Build database systems of high availability

and quality depending on each end user’s

specialized role

Design and implement database in

accordance to end users information needs

and views

Define users and enable data distribution to

the right user, in appropriate format and in a

timely manner

Minimize database downtime and manage

parameters to provide fast query responses

Prasanta Kumar

Nayak CSM Domain Expert

Defining application problem by conferring

with clients

Evaluating procedures and processes

Develops solution by preparing and

evaluating alternative workflow solutions

Validates results by testing programs

Ensures operation by training client

personnel

Provides reference by writing documentation

Sumitra Pruseth CSM Test Lead

Preparation of Test Plan

Functional Test case Preparation

Supervision and review of test cases and

their subsequent execution

Getting involved with bug review session

Test cases execution

Reporting and escalation of bugs

Client interaction for managing bugs and

improving usability and performance

Sonali Nayak CSM Content Writer

Formulating new ideas and strategies for

effective content

Create content that is innovative and original

Develop copy on a wide variety of topics for

website.

Create eye-catching and innovative headlines

Collaborate with campaign managers,

creative team, and designers.

Non-Key Experts

Fulgêncio

Matlhombe

Intellica

SA

Business

Analyst

Manages assigned quality control and

assurance functions.

Meets with department representatives to

discuss on the fitment of potential solution.

Conducts Quality Assurance reviews

Candido

Ndimande

Intellica

SA

Change

Management

Expert

Complete change management assessments

Identify, analyze and prepare risk mitigation

tactics

Support change management at the

organizational level

1. Team Leader: Noraly Nhantumbo

1. General

Position Title & No. Team Leader

Name of Expert: Noraly Nhantumbo

Date of Birth 28-Julho-1971

Country of Citizenship/Residence Mozambique

2. Education Details

College/ University / Institution Degree(s)/Diploma(s) Obtained Year/ Date of

Obtainment

Instituto Superior de Ciências do

Trabalho e da Empresa, ISCTE –

Lisbon, Portugal

Post-Graduation in Business Management 2005

School of Business Leadership,

UNISA (Diploma) –Pretoria,

South Africa

Diploma in Practical Project Management 2003

Eduardo Mondlane University

UEM –Mozambique Degree in Computer Science 2000

Qualiwork- Mozambique ISO 9001: 2009 Quality Management 2016

Systems

PeopleCert ITIL Certification 2013

ISACA COBIT Certifiction 2013

PMO Complete Project Management 2010

PMO Risk Project Management 2009

PMO Quality Project Quality Management 2010

PMO Human Resources Management and

Communication 2010

PMO Earned Value Management 2010

3. Employment Record

Period

Employing organization and

your title/position. Contact

information for references

Country

Summary of activities performed

relevant to the Assignment

2007 to

present Employing Organization: Intellica, SA

Title: Managing Partner

Contact Information for

reference:

Name: Fulgencio Mathlombe

(Member of Board)

Contact Details: +258 82 322

9280

Mozambique Delegating tasks and setting

project guidelines

Overseeing team’s operation

and performance on daily

basis

Planning and organising team

building activities

Interaction with Officers and

stakeholders

Call Handling

2006 to

2007 Employing Organization: KPMG Auditores e

Consultores SARL

Title: Manager

Contact Information for

reference:

Name:

Contact Details:

Mozambique Delegating tasks and setting

project guidelines

Overseeing team’s operation

and performance on daily

basis

Planning and organising team

building activities

Interaction with Officers and

stakeholders

Call Handling

2003 to

2006 Employing Organization: European Community

Title: Senior Consultant

Contact Information for

reference:

Name:

Mozambique Technical Assistance team

member of Group LOUIS

BERGER S.A/ AUSTRAL as

Mozambican counter part in

the project

Contact Details:

1997 to

2003 Employing Organization: EXI

Title: System Analyst

Contact Information for

reference:

Name:

Contact Details:

Mozambique Annalist and Manager of

Software Development

Projects

4. Membership in Professional Associations and Publications

Association of auditors of Mozambique

PMI professionals

ISO 9001: 2009 Quality Management Systems

ITIL Certification

COBIT Certification

Complete Project Management

Risk Project Management

5. Languages Skills

Language Speaking Reading Writing

Portuguese Excellent Excellent Excellent

English Good Good Good

6. Adequacy for the Assignment:

Detailed Tasks

Assigned on

Consultant’s Team of

Experts:

Conduct overall

Project planning and

Management

Get involved in

Project Kick-off

Meeting

Review of inception

report

Review of

requirement analysis

and system study

Reference to Prior Work/Assignments that Best Illustrates

Capability to Handle the Assigned Tasks

Project 1

Name of assignment or project: Design and

development of the integrated information system for

the Sea, Inland Waters and Fisheries

Year:- 2019/2020

Location:- Mozambique

Client:- Ministry of the Sea, Inland Waters and Fisheries

Position Held :- Team Leader

Main Project Features

Development and implementation of an Integrated Information

System for the Sea, Inland Waters and Fisheries (SIIMAIP) where all

the information related to the different organic units of MIMAIP:

with the following components:.

An Administration Component for managing the system itself,

namely with regard to the management of access and security

policies, job scheduling, job monitoring, backup routines and a

component for defining master data;

report

Get involved in

Business Process

Reengineering

Review of FRS, SRS,

Traceability Matrix

Plan for application

Plan for Training

Review of the Final

Project report

Plan for rollout

process and

maintenance

An Integration Component, which allows data exchange with

other systems currently available through RESTful webservices;

A Component of the Sea and Inland Waters, which allows the

management of all processes in the Sea (Sea Operations) and

Inland Waters (Inland Water Operations);

An Artisanal Fisheries and Aquaculture Component, which

contains specific features related to the processing and control of

artisanal and aquaculture fishing processes, this component will

benefit Migration of the Open Artfish database designed in MS

Access to a Web platform and will be adapted to serve also

aquaculture. This component will include the processing of

biological data and the licensing of aquaculture activity;

An Inspection and Inspection Component, with functionalities

for the management of the entire inspection and inspection

process (Fisheries Centers, Vessels, Fisheries and

Infringements), fines and their respective collection;

A Component of Economic Statistics, with specific statistics

management features, according to the economic information

collected from the different stakeholders

Design and development of Mobile Application (Android

Based);

Deployment of Application

User acceptance testing of the application

Activities Performed

Overseeing projects and supervise the day-to-day operations of

the team

Helping with training and development

Supports team manager

Communicates deadlines

Develops strategies to promote team member

Provide status reporting of team activities against the program

plan or schedule

Provide guidance to the team based on management direction

Coordinates meetings

Ensuring deliverables are prepared to satisfy the project

requirements, cost and schedule

Encourage creativity, risk-taking, and constant improvement

Develop a detailed project plan to track progress

Use appropriate verification techniques to manage changes in

project scope, schedule and costs

Measure project performance using appropriate systems, tools

and technique

Project 2 Name of assignment or project: : Development of

Migration Phenomenon Management Portal

Year:- 2015

Location:- Mozambique

Client:- Ministry of Labor, Employment and Social Security

Position Held : Team Leader

Main Project Features

A Migratory Work Management System (SIMIGRA) was developed

with the following features:

An Administration Component for managing the system itself,

namely with regard to the management of access and security

policies, job scheduling, job monitoring, backup routines, etc .;

A Migratory Work Management Component, with specific

functionalities related to the processing and control of the hiring

process of foreign workers under the Quotas attributed based on

the size of the companies (number of employees) or based on

Investment Projects;

A Data Import Component, which allows importing the Nominal

List of companies to the MITRAB DB, regardless of the

approach used;

An Analysis and Statistics Component, which provides a set of

predefined indicators and analyzes, with a view to the statistical

exploration of the information registered in MITRAB and

Directorates and imported from companies.

A Report Generation Tool, based on the IReport tool, capable of

being used by users without technical skills, in order to give

them autonomy to develop and publish new analysis reports

Deployment of Application

User acceptance testing of the application

Activities Performed

Overseeing projects and supervise the day-to-day operations of

the team

Helping with training and development

Supports team manager

Communicates deadlines

Develops strategies to promote team member

Provide status reporting of team activities against the program

plan or schedule

Provide guidance to the team based on management direction

Coordinates meetings

Ensuring deliverables are prepared to satisfy the project

requirements, cost and schedule

Encourage creativity, risk-taking, and constant improvement

Develop a detailed project plan to track progress

Use appropriate verification techniques to manage changes in

project scope, schedule and costs

Measure project performance using appropriate systems, tools

and technique

Project 3 Name of assignment or project: Web Portal and Data

Management System

Year:- 2017

Location:- Mozambique

Client:- Administrative Court of Mozambique

Position Held :- Team Leader

Main Project Features Development and implementation of a Visa Management System

where all the information related to the different areas of Personnel

and Non-Personnel VISA Processes are managed with the following

features:

An Administration Component for managing the system itself,

namely with regard to the management of access and security

policies, job scheduling, job monitoring, backup routines, etc.

A Personnel-Related Process Management Component, which

contains specific features related to the processing and control of

Personnel-related VISA process;

A Non-Personnel Process Management Component, which

contains specific features related to the processing and control of

Non-Personnel VISA process;

An Analysis and Statistics Component, which provides a set of

predefined indicators and analyzes, with a view to the statistical

exploitation of information registered in TA and Directorates

and imported from companies;

A Reporting Tool, based on Groovy and HTML, in order to give

them sufficient autonomy to develop and publish new analysis

reports;

Development of a portal that allows each entity to consult the

status / outcome of its processes without having to go to the

administrative court

Activities Performed

Overseeing projects and supervise the day-to-day operations of

the team

Helping with training and development

Supports team manager

Communicates deadlines

Develops strategies to promote team member

Provide status reporting of team activities against the program

plan or schedule

Provide guidance to the team based on management direction

Coordinates meetings

Ensuring deliverables are prepared to satisfy the project

requirements, cost and schedule

Encourage creativity, risk-taking, and constant improvement

Develop a detailed project plan to track progress

Use appropriate verification techniques to manage changes in

project scope, schedule and costs

Measure project performance using appropriate systems, tools

and technique

Project 4

Name of assignment or project: Design and

implementation of a electronic commerce Portal for

the Boletim da República

Year:- 2014

Location:- Mozambique

Client:- National Press of Mozambique (INM E.P.)

Position Held :- Team Leader

Main Project Features

The project included the design and implementation of an

electronic commerce platform for the Electronic Bulletin

consisting of 2 key pieces: Online store that will allow the sale

of electronic items and other services provided by INM, E.P. and

the institutional portal of INM, E.P;

The electronic commerce bulletin platform, comprises the entire

life cycle of the sell, from product identification, payment and

product delivery;

included the development of alert messages to users on the

status of sales processes;

Activities Performed

Overseeing projects and supervise the day-to-day operations of

the team

Helping with training and development

Supports team manager

Communicates deadlines

Develops strategies to promote team member

Provide status reporting of team activities against the program

plan or schedule

Provide guidance to the team based on management direction

Coordinates meetings

Ensuring deliverables are prepared to satisfy the project

requirements, cost and schedule

Encourage creativity, risk-taking, and constant improvement

Develop a detailed project plan to track progress

Use appropriate verification techniques to manage changes in

project scope, schedule and costs

Measure project performance using appropriate systems, tools

and technique

Project 5

Name of assignment or project : Design and

Supply of the Integrated Revenue Collection System

for the Municipality of Maputo City (CMM)

Year:- 2014

Location:- Maputo

Client:- Municipality of Maputo City (CMM)

Position Held :- Team Leader

Main Project Features

the Project consisted of the development and implementation of a

Revenue Management System where all the information related to

taxes, fees and revenue from different areas of work of the CMM

will reside. The following features have been developed:

An Administration Component for managing the system itself,

namely with regard to the management of access and security

policies, job scheduling, job monitoring, backup routines, etc.;

A Revenue Management Component, which contains specific

features related to the taxation of Tax Revenue (IAV, TAE,

IPRA, SISA and IPA) and Non-Tax Revenue (Market and Fair

tickets);

An Analysis and Statistics Component, which provides a set of

predefined indicators and analyzes, with a view to the statistical

exploitation of revenue and collection forecasts made;

A Report Generation Tool, based on the IReport tool, capable of

being used by users without technical skills, in order to give

them sufficient autonomy to develop and publish new analysis

reports

Activities Performed

Overseeing projects and supervise the day-to-day operations of

the team

Helping with training and development

Supports team manager

Communicates deadlines

Develops strategies to promote team member

Provide status reporting of team activities against the program

plan or schedule

Provide guidance to the team based on management direction

Coordinates meetings

Ensuring deliverables are prepared to satisfy the project

requirements, cost and schedule

Encourage creativity, risk-taking, and constant improvement

Develop a detailed project plan to track progress

Use appropriate verification techniques to manage changes in

project scope, schedule and costs

Measure project performance using appropriate systems, tools

and technique

Project 6

Name of assignment or project: Development of

an Electronic Information System for the online

publication of the ITIEM reports

Year:- 2018

Location:- Maputo

Client:- EITI – Extractive Industries Transparency Initiative in

Mozambique

Position Held : Software Developer

Main Project Features

(ICore-eReporting) was built with the aim of creating an Electronic

Database of Reports from the Extractive Sector Transparency

Initiative. EReporting improves the mechanisms for sharing and

disseminating extractive industry data by companies and the

government.

The portal provides capture features (through open formats such as

XLS, XML, CSV, etc.), research and analysis of the sector through

the publication of data viewed in tools such as, PivotTables, Pie

Charts and others.

Analyze and model processes

Prototyping Development

Tests

Solution Implementation

Preparation of System and user manuals

System maintenance

User support

Project 7

Name of assignment or project: PMO (Project

Management Office) for the VALE Group Financing

Project

Year:- 2017

Location:- Maputo

Client:- VALE

Position Held :- Project Coordinator

Main Project Features

Activities Performed

- Definition and implementation of the PMO

- Responsible for implementing “Representations and

Warranties” (Schedule 09 - Contract specificity)

Project 8 Name of assignment or project: Project for

Assessing the Use of ICTs in A.P

Year:- 2018-2019

Location:- Maputo

Client:- Instituto Nacional de Governo Electrónico

Position Held :- Project Manager and Database Administrator

Main Project Features

Collect information on ICT infrastructures and equipment in the

Civil Service;

Compile information on applications and services using ICT

resources used in public institutions;

Identify mechanisms, software and hardware for information

security, used in the Public Service;

Collect information about the organization and human resources

of ICT professionals, as well as the capacity of ICT use by Public

Administration employees;

Study the degree of maturity of implementation and use of ICTs

in Public Administration;

Check the applicability of the internationally defined criteria for

ICTs in Public Administration.

Develop a database that allows consultations as well as future

updates

Activities Performed

Requirements Surveys

Definition of data collection instruments

Data collection

Process Mapping

Analysis and Modeling

Prototyping Development

Tests

Solution Implementation

Preparation of System and user manuals

System maintenance

User support

Project 9

Name of assignment or project: : Implementation

SAP ERP (Finance, Logistics, Fixed Assets, Human

Resources and Salary Processing).

Year:- 2019-2020

Location:- Maputo

Client:- Tribunal Administrativo (TA)

Position Held : Database Administrator

Main Project Features

Implementation of the SAP ERP with the following modules:

Finance, Logistics, Fixed Assets, Human Resources and Salary

Processing.

Activities Performed

Database installation, configuration and maintenance;

Database server and application tools upgrading;

Allocating system storage and planning storage requirements for

the database system;

Modifying the database structure, as necessary, from information

given by application developers;

Enrolling users and maintaining system security;

Controlling and monitoring user access to the database;

Monitoring and optimizing the performance of the database;

Planning for backup and recovery of database information;

Maintaining archived data;

Backing up and restoring databases;

Expert’s contact information: Email: nnhantumbo@intellica.co.mz , Mob: 82 391 8340

Certification:

I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly

describes myself, my qualifications, and my experience, and I am available to undertake the

assignment in case of an award. I understand that any misstatement or misrepresentation

described herein may lead to my disqualification or dismissal by the Client, and/or sanctions by

the Bank.

Noraly Nhantumbo 16th

Oct, 2020

Name of Expert Signature Date

Subhendu Kumar Mohapatra 16

th Oct, 2020

Name of authorized Signature Date

Representative of the Consultant

(the same who signs the Proposal)

2. Database Administrator: Nelson Chamba

1. General

Position Title & No. Database Administrator

Name of Expert: Nelson Chamba

Date of Birth 26-May-1977

Country of Citizenship/Residence Mozambique

2. Education Details

College/ University / Institution Degree(s)/Diploma(s) Obtained Year/ Date of

Obtainment

Universidade São Tomás de

Moçambique, USTM - Maputo,

Mozambique

Bachelor in Information Systems

Technology 2007

Oracle University Oracle Database 10g –

Administration I and II

3. Employment Record

Period

Employing organization

and your title/position.

Contact information for

references

Country

Summary of activities

performed relevant to the

Assignment

2009 to

present Employing Organization: Intellica, SA

Title: Project Manager

Mozambique IS / IT consultancy

Design and Implementation

of IT Solutions

4. Membership in Professional Associations and Publications

CCNA

SAP Certificate Associate

ITIL v3, COBIT, PMP

Oracle Database 10g – Administration I and II

5. Languages Skills

Language Speaking Reading Writing

English Good Good Good

Portuguese Good Good Good

6. Adequacy for the Assignment:

Detailed Tasks Assigned

on Consultant’s Team of

Experts:

Reference to Prior Work/Assignments that Best Illustrates

Capability to Handle the Assigned Tasks

Project 1 Name of assignment or project: Design and

implementation of the electronic marketing platform

Assembly, installation

and configuration of

racks and equipment

in the datacenter:

UPS; Storage; KVM

Switch and Tape

drive.

Network

restructuring;

Assembly, installation

and configuration of

new servers in the

rack;

Conversion of

physical to virtual

servers and their

migration to the new

infrastructure

Database migration

Plan for rollout

process and

maintenance

Database installation

and Maintenance

Data Extraction,

Transformation, and

Loading

Specialized Data

Handling

Database Backup and

Recovery

Security

Authentication

Capacity Planning

Performance

Monitoring

Database Tuning

Troubleshooting

of the Boletim da República (BR).

Year:- 2018 - 2020

Location:- Maputo

Client:- Imprensa Nacional de Moçambique

Position Held :- Project Manager and Database Administrator

Main Project Features

Assembly, installation and configuration of racks and equipment

in the datacentre: UPS; Storage; KVM Switch and Tape drive.

Network restructuring;

Assembly, installation and configuration of new servers in the

rack;

Conversion of physical to virtual servers and their migration to

the new infrastructure

Database migration

Activities Performed

Database installation, configuration and maintenance;

Database server and application tools upgrading

Allocating system storage and planning storage requirements for

the database system;

Modifying the database structure, as necessary, from

information given by application developers;

Enrolling users and maintaining system security

Monitoring and optimizing the performance of the database;

Planning for backup and recovery of database information;

Project 2

Name of assignment or project: : Project for the

Supply of Prepaid Gas Meters for Residential

Consumption and Supply, Installation, Training and

Operation of a system for managing gas consumption

and sales on a prepayment basis

Year:- 2018

Location:- Maputo

Client:- Empresa Nacional de Hidrocarbonetos (ENH)

Position Held : Project Manager and Database Administrator

Main Project Features

Implementation of the prepaid gas meter system for residential

consumption.

Integration of the system with mobile payment systems like M-

Pesa, RecargaAki, mKesh and baking systems;

Designing and implementation of the system database

architecture;

Activities Performed

Database installation, configuration and maintenance;

Database server and application tools upgrading;

Allocating system storage and planning storage requirements for

the database system;

Modifying the database structure, as necessary, from

information given by application developers;

Enrolling users and maintaining system security;

Controlling and monitoring user access to the database;

Monitoring and optimizing the performance of the database;

Project 3

Name of assignment or project: : Implementation

SAP ERP (Finance, Logistics, Fixed Assets, Human

Resources and Salary Processing).

Year:- 2019-2020

Location:- Maputo

Client:- Tribunal Administrativo (TA)

Position Held : Database Administrator

Main Project Features

Implementation of the SAP ERP with the following modules:

Finance, Logistics, Fixed Assets, Human Resources and Salary

Processing.

Activities Performed

Database installation, configuration and maintenance;

Database server and application tools upgrading;

Allocating system storage and planning storage requirements for

the database system;

Modifying the database structure, as necessary, from

information given by application developers;

Enrolling users and maintaining system security;

Controlling and monitoring user access to the database;

Monitoring and optimizing the performance of the database;

Planning for backup and recovery of database information;

Project 4 Name of assignment or project: The Visto Portal

(iCore Visto)

Year:- 2017-2020

Location:- Maputo

Client:- Tribunal Administrativo (TA)

Position Held :- Database Administrator

Main Project Features

The Visto Portal (iCore-Visto) - was built with the aim of creating a

dynamic, flexible and fast portal for research, processing and

decision making on the approval of the TA visto.

- Assignment of tasks based on WorkFlow;

- Integrated with the backoffice solution (SAP BAiO) and

other solutions in use at the Court through WebServices;

- Procedural and Documentary Management.

- Design, Development and implementation of the Visto

Portal (iCore-Visto)

- Design and development of Web Portal

- Deployment of Application

- User acceptance testing of the application

- Integration with (SAP BAIO)

- Database Maintenance

Activities Performed

Database installation, configuration and maintenance;

Database server and application tools upgrading;

Allocating system storage and planning storage requirements for

the database system;

Modifying the database structure, as necessary, from

information given by application developers;

Enrolling users and maintaining system security;

Controlling and monitoring user access to the database;

Monitoring and optimizing the performance of the database;

Project 5 Name of assignment or project: Project for

Assessing the Use of ICTs in A.P

Year:- 2018-2019

Location:- Maputo

Client:- Instituto Nacional de Governo Electrónico

Position Held :- Project Manager and Database Administrator

Main Project Features

Compile information on applications and services using ICT

resources used in public institutions;

Identify mechanisms, software and hardware for information

security, used in the Public Service;

Collect information about the organization and human resources

of ICT professionals, as well as the capacity of ICT use by

Public Administration employees;

Study the degree of maturity of implementation and use of ICTs

in Public Administration;

Check the applicability of the internationally defined criteria for

ICTs in Public Administration.

Develop a database that allows consultations as well as future

updates

Activities Performed

Requirements Surveys

Definition of data collection instruments

Data collection

Process Mapping

Analysis and Modeling

Solution Implementation

Preparation of System and user manuals

Expert’s contact information: Email: nchamba@intellica.co.mz , Mob: 82 392 7210

Certification:

I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly

describes myself, my qualifications, and my experience, and I am available to undertake the

assignment in case of an award. I understand that any misstatement or misrepresentation

described herein may lead to my disqualification or dismissal by the Client, and/or sanctions by

the Bank.

Nelson Chamba 16th

Oct 2020

Name of Expert Signature Date

Subhendu Kumar Mohapatra 16

th Oct 2020

Name of authorized Signature Date

Representative of the Consultant

(the same who signs the Proposal)

3. Infrastructure Architect: Isac Domingos

1. General

Position Title & No. Infrastructure Architect

Name of Expert: Isac Domingos

Date of Birth 09-Octuber-1987

Country of Citizenship/Residence Mozambique

2. Education Details

College/ University / Institution Degree(s)/Diploma(s) Obtained Year/ Date of

Obtainment

Universidade São Tomás de

Moçambique, USTM - Maputo,

Mozambique

Bachelor in Information Systems

Technology 2018

IMPCG

Technical Level in Computer Science

Information and Communication

Technologies

2011

Cisco System

CCNA Routing &Switching

International Certification 200-125 2018

CCNA Security Full Training 2014

Nokia Solutions and Networks Packet Core Design & Optimization

3. Employment Record

Period

Employing organization and

your title/position. Contact

information for references

Country

Summary of activities

performed relevant to the

Assignment

2018 to

Present Employing Organization: Intellica, SA

Title: Infrastructure Architect

Mozambique IS / IT consultancy

Design and Implementation

of IT Solutions

4. Languages Skills

Language Speaking Reading Writing

English Good Good Good

Portuguese Good Good Good

5. Adequacy for the Assignment:

Detailed Tasks Assigned

on Consultant’s Team of

Experts:

Reference to Prior Work/Assignments that Best Illustrates

Capability to Handle the Assigned Tasks

Project 1

Name of assignment or project: Design and

implementation of the electronic marketing platform

of the Boletim da República (BR).

High Experience in IT

and Core Network

Telecommunication

field.

Experience in Risk

Management,

detection, mitigation

and remediation.

Experience in

vulnerability

assessment using

Nessus and threat

hunter using CVE

Database, Exploit

database, Google

Hacking Database

Experience in

Malware detection

and prevention.

Experience on detect,

remediate and

analyses Cyber

Attacks.

Experience in design

Policy, standards,

procedures and

Compliance.

Experience in design

of high availability,

modularity and secure

LAN network.

Experience working

with TCP/IP protocols

VLANs, STP,

PVTS+, Rapid

PVST+,

MST, VTP, DTP,

Radius AAA Server,

HSRP, GLBP, DHCP

and others.

Year:- 2019 - 2020

Location:- Maputo

Client:- Imprensa Nacional de Moçambique

Position Held :- Project Manager and Database Administrator

Main Project Features

Assembly, installation and configuration of racks and equipment

in the datacentre: UPS; Storage; KVM Switch and Tape drive.

Network restructuring;

Assembly, installation and configuration of new servers in the

rack;

Conversion of physical to virtual servers and their migration to

the new infrastructure

Database migration

Activities Performed

Design and implement information systems that support an

enterprise infrastructure;

Implementation and configuration of all TCP/IP protocols

VLANs, router and access points;

Design and implement the security policies and standards on the

firewall appliance;

Configuration and monitoring the security incidents and

solutions acquiring;

Vulnerability assessment using Nessus and threat hunter using

CVE Database, Exploit database, Google Hacking Database;

Trained internal staff assisted in resolving operational issues and

installing and configuration of the Cisco Access Points;

Project 2

Name of assignment or project: : Project for the

Supply of Prepaid Gas Meters for Residential

Consumption and Supply, Installation, Training and

Operation of a system for managing gas consumption

and sales on a prepayment basis

Year:- 2019

Location:- Maputo

Client:- Empresa Nacional de Hidrocarbonetos (ENH)

Position Held : Project Manager and Database Administrator

Main Project Features

Implementation of the prepaid gas meter system for residential

consumption.

Integration of the system with mobile payment systems like M-

Pesa, RecargaAki, mKesh and baking systems;

Experience working

with Host and

Network Firewall.

Experience of IPv4

Subnetting projects

VLSM / FLSM, IPv6

standard prefix.

Experience working

with routers, Layer 2

switches, layer 3

switches access

Point WLAN, IP

phones and cisco

firewall solutions.

Experience working

with network discover

tools such as

SolarWinds.

Experience on

conducting different

controls to enforce the

security Posture.

Experience on event

management on SIEM

solutions.

Designing and implementation of the system database

architecture;

Activities Performed

Design and implement information systems that support an

enterprise infrastructure;

Implementation and configuration of all TCP/IP protocols

VLANs, router and access points;

Design and implement the security policies and standards on the

firewall appliance;

Configuration and monitoring the security incidents and

solutions acquiring;

Vulnerability assessment using Nessus and threat hunter using

CVE Database, Exploit database, Google Hacking Database.

Project 3 Name of assignment or project: : Network

Management Centre

Year:- 2014

Location:- Maputo

Client:- Vodacom Mozambique

Position Held : Network Management Centre Coordinator – Core

Network

Main Project Features

Ensure the availability of all network infrastructure, datacenter

monitoring and issues handling.

Activities Performed

At the Department of Information Technology, Network

Management Centre division, worked as NMC Core

Coordinator, responsible to insure the network availability of all

network infrastructure, monitoring Data Center health check-up,

solving network issues at all system core environment such as

VAS / HLR, Core Switching CS MSS and MGW.

Packet Core Switching SGSN, GGSN and Radio Access

Network for RNC and BSC 2G / 3G /LTE

Responsible for identify, diagnose and solve network issues.

Responsible for monitor and troubleshooting Core networking

issues

Project 4 Name of assignment or project: Customer Service

Year:- 2014

Location:- Maputo

Client:- Vodacom Mozambique

Position Held :- Quality Assurance Agent – Costumers Service

Main Project Features

Costumers Services, in the division of projects and optimization, of

systems.

Activities Performed

Responsible for designing client service platforms and designing

IVR process.

Project 5 Name of assignment or project: Project for

Assessing the Use of ICTs in A.P

Year:- 2018-2019

Location:- Maputo

Client:- Instituto Nacional de Governo Electrónico

Position Held :- Security Expert

Main Project Features

Collect information on ICT infrastructures and equipment in the

Civil Service;

Compile information on applications and services using ICT

resources used in public institutions;

Identify mechanisms, software and hardware for information

security, used in the Public Service;

Collect information about the organization and human resources

of ICT professionals, as well as the capacity of ICT use by

Public Administration employees;

Study the degree of maturity of implementation and use of ICTs

in Public Administration;

Check the applicability of the internationally defined criteria for

ICTs in Public Administration.

Develop a database that allows consultations as well as future

updates

Activities Performed

Design and implement information systems that support an

enterprise infrastructure;

Design and implement the security policies and standards to

ensure the security of the platform;

Vulnerability assessment using Nessus and threat hunter using

CVE Database, Exploit database, Google Hacking Database to

the platform.

Expert’s contact information: isacdomingos@gmail.com , Mob: 84 990 8941

Certification:

I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly

describes myself, my qualifications, and my experience, and I am available to undertake the

assignment in case of an award. I understand that any misstatement or misrepresentation

described herein may lead to my disqualification or dismissal by the Client, and/or sanctions by

the Bank.

Isac Domingos 16th

Oct 2020

Name of Expert Signature Date

Subhendu Kumar Mohapatra 16

th Oct 2020

Name of authorized Signature Date

Representative of the Consultant

(the same who signs the Proposal)

4. Software Developer: Euclides Mazive

1. General

Position Title & No. Software Developer

Name of Expert: Euclides Mazive

Date of Birth 02-Dezember-1980

Country of Citizenship/Residence Mozambique

2. Education Details

College/ University / Institution Degree(s)/Diploma(s) Obtained Year/ Date of

Obtainment

Universidade Eduardo Mondlane,

Maputo, Mozambique

Higher Degree in Information

Systems Technology 2007

Bytes People Solutions (Midrand,

South Africa)

Oracle 11G: Administration

Workshop II 2012

TORQUE IT (Rivonia, South Africa) Red Hat Certified System

Administrator 2012

DATASMITH (Cape Town, South

Africa)

Report Developer Using Crystal

Reports 11 2011

TORQUE IT (Cape Town, South

Africa) 2011

CILIX IT Software Engineer - Advanced Java:

MVC with Hibernate and JSF 2007

MICTI in partnership with ORACLE

UNIVERSITY

Oracle 10G database administrator -

Trainee 2005

INEFP – Instituto Nacional de

Emprego e Formação Profissional

Basic accounting and administration

technician 2002

3. Membership in Professional Associations and Publications

Red Hat Certification

4. Employment Record

Period

Employing organization

and your title/position.

Contact information for

references

Country

Summary of activities

performed relevant to the

Assignment

2018 to

present Employing Organization: Intellica, SA

Title: Software Developer

Mozambique Experience in project

implementation

methodologies for

software, hardware and

information technology

projects within private and

public sectors including

Finance,

Workflow Management,

eReporting, Labour

Market.

Contributed software

engineering expertise in

the development of

products through software

cycle, from requirements

definitions,

implementation, usage,

technical documentation

and integration

2013 to

present Employing Organization: EDM,

Title: Deputy IT Coordinator

in the Credelec Online

project

Mozambique Coordination of the IT

component in the Credelec

Online project

- Hardware:

Infrastructure and

Communications

- Software: Systems for

the sale of prepaid

energy, Operating

Systems and Data

Bases

Coordination of the IT

team of the Credelec

Online project:

- Systems

Administration

- Database

administration,

- Application

management,

- Network

Administration

2010 to

2013 Employing Organization: EDM,

Title: Computer Auditor /

Systems Developer /

Database Administrator

Mozambique Audit of the company's IT

systems

Development of computer

systems for internal use in

the company

Administration of the

0racle 11g database of the

Agresso and prepayment

financial systems Credelec

Online

2009 to

2010 Employing Organization: BCI

Title: Technical Advisor for

the Information Systems area

Mozambique Development of

Information Systems,

using JAVA EE

Report generation using

JasperReports and Ireport

Manipulation of the SQL

SERVER 2005 database,

as a developer

2007 to

2009 Employing Organization: UTRAFE - Unidade Técnica

para a Reforma da

Administração Financeira do

Estado,

Title: Consultant (Systems

Development)

Mozambique Use-case programming,

Using JAVA EE and tools

like CVS, JBOSS, ANT

Reporting (Using Ireport

and Jasper Reports)

Database Manipulation

0rale 9i (As a Developer)

2006 to

2008 Employing Organization: Pathfinder International,

ONG,

Title: Analyst - Programmer

Mozambique Design, Development,

Implementation and

maintenance of the BIZ

Generation Program

Monitoring and Evaluation

System at District,

Provincial and Central

levels

2006 Employing Organization: ISUTC, Mozambique,

Title: Analyst - Programmer

Mozambique System analysis, design,

programming and

documentation of the

institution's administrative

and pedagogical system

2006 Employing Organization: MICTI, Mozambique,

Title: ORACLE 10G

Database Administration

Mozambique Production of manuals and

teaching of the following

modules:

- Introduction to

Monitor relational databases

- Basic SQL in Oracle

- Oracle advanced SQL

- Oracle PL / SQL

2003 to

2007 Employing Organization: UDEM (União do Desporto

Escolar de Moçambique) in

partnership with MEC

(Ministério de Educação e

Cultura) and MJD

(Ministério da Juventude e

Desportos),

Title: Information systems

analyst and developer

Mozambique Member of the technical

committee and head of the

accreditation sector,

responsible for analysis,

design and development of

information management

systems of the following

events:

- VI National Festival of

School Sports Games

(Zambézia, 2007)

- VII National Festival

of School Sports

Games (Inhambane,

2005)

- VIII National Festival

of School Sports

Games (Nampula,

2003)

Chief technical officer of

the accreditation and

information sector in the

first SCSA / ZONE VI

games carried out in

Mozambique between 23

April and 2 May 2004

5. Languages Skills

Language Speaking Reading Writing

English Good Good Good

Portuguese Good Good Good

6. Adequacy for the Assignment:

Detailed Tasks Assigned

on Consultant’s Team of

Experts:

Reference to Prior Work/Assignments that Best Illustrates

Capability to Handle the Assigned Tasks

Project 1 Name of assignment or project: The Visto Portal

Coding and Design

Application

Management

Understanding the

Application

Troubleshooting and

Debugging

Applications

Monitoring, Updates

and Security

Server Engineering and

Admin Responsibilities

End User Support and

Training

Project Management,

Collaboration,

Communication

Education and Career

Path for Application

Developers

(iCore Visto)

Year:- 2017

Location:- Maputo

Client:- Tribunal Administrativo

Position Held :- Software Developer

Main Project Features

The Visto Portal (iCore-Visto) - was built with the aim of creating

a dynamic, flexible and fast portal for research, processing and

decision making on the approval of the TA visto.

- Assignment of tasks based on WorkFlow;

- Integrated with the backoffice solution (SAP BAIO)

and other solutions in use at the Court through

WebServices;

- Procedural and Documentary Management.

Activities Performed

Requirements Surveys

Process Mapping

Analysis and Modeling

Prototyping Development

Tests

Solution Implementation

Preparation of System and user manuals

System maintenance

User support

Project 2

Name of assignment or project: : Development of

municipal revenue management system (SIGERE -

iCore Municipal)

Year:- 2018

Location:- Maputo

Client:- Conselho Municipal da Cidade de Maputo (CMCM)

Position Held : Software Developer

Main Project Features

ICore-Municipal is a portal developed to support the entire process

of planning activities, budgeting (according to the classifiers /

items of revenue and expenses) and revenue, executing

expenditure and tax and non-tax revenue (IAV, IPA, IPRA, SISA,

TAE, Markets, Transport, Advertising, Parking, Health, etc.) and

monitoring of activities and budget, in addition to contract

management.

Activities Performed

Requirements Surveys

Process Mapping

Analysis and Modeling

Prototyping Development

Tests

Solution Implementation

Preparation of System and user manuals

System maintenance

User support

Project 3

Name of assignment or project: : Project of the

Migration Phenomenon Management Portal of the

Ministry of Labor of Mozambique (SIMIGRA)

Year:- 2018

Location:- Maputo

Client:- Ministério do Emprego e Segurança Social

Position Held : Software Developer

Main Project Features

We have a strong practice and specific national and international

competence centers, in terms of portals design, conception and

usability, highlighting the recent project of the Migration

Phenomenon Management Portal of the Ministry of Labor of

Mozambique.

Activities Performed

Requirements Surveys

Process Mapping

Analysis and Modeling

Prototyping Development

Tests

Solution Implementation

Preparation of System and user manuals

System maintenance

User support

Project 4

Name of assignment or project: Design and

implementation of the electronic marketing platform

of the Boletim da República (BR).

Year:- 2018

Location:- Maputo

Client:- Imprensa Nacional de Moçambique

Position Held :- Software Developer

Main Project Features

Assembly, installation and configuration of racks and

equipment in the datacentre: UPS; Storage; KVM Switch and

Tape drive.

Network restructuring;

Assembly, installation and configuration of new servers in the

rack;

Conversion of physical to virtual servers and their migration to

the new infrastructure

Database migration

Activities Performed

Analyze and model processes

Prototyping Development

Tests

Solution Implementation

Preparation of System and user manuals

System maintenance

User support

Project 5

Name of assignment or project: Development of an

Electronic Information System for the online

publication of the ITIEM reports

Year:- 2018

Location:- Maputo

Client:- EITI – Extractive Industries Transparency Initiative in

Mozambique

Position Held : Software Developer

Main Project Features

(ICore-eReporting) was built with the aim of creating an

Electronic Database of Reports from the Extractive Sector

Transparency Initiative. EReporting improves the mechanisms for

sharing and disseminating extractive industry data by companies

and the government.

The portal provides capture features (through open formats such as

XLS, XML, CSV, etc.), research and analysis of the sector through

the publication of data viewed in tools such as, PivotTables, Pie

Charts and others.

Activities Performed

Analyze and model processes

Prototyping Development

Tests

Solution Implementation

Preparation of System and user manuals

System maintenance

User support

Expert’s contact information: Email: dadymaze@gmail.com , Mob: 82 484 5980

Certification:

I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly

describes myself, my qualifications, and my experience, and I am available to undertake the

assignment in case of an award. I understand that any misstatement or misrepresentation

described herein may lead to my disqualification or dismissal by the Client, and/or sanctions by

the Bank.

16th

Oct 2020

Name of Expert Signature Date

Euclides Mazive

Subhendu Kumar Mohapatra 16th

Oct 2020

Name of authorized Signature Date

Representative of the Consultant

(the same who signs the Proposal

5. System Analyst: Fernando Ernesto

1. General

Position Title & No. System Analyst

Name of Expert: Fernando Ernesto

Date of Birth 01-April-1972

Country of Citizenship/Residence Mozambique

2. Education Details

College/ University / Institution Degree(s)/Diploma(s) Obtained Year/ Date of

Obtainment

Eduardo Mondlane University

UEM –Mozambique Degree in Computer Science 2000

Qualiwork- Mozambique ISO 9001: 2009 Quality Management

Systems 2016

PeopleCert ITIL Certification 2013

ISACA COBIT Certification 2013

PMO Complete Project Management 2010

PMO Risk Project Management 2010

PMO Quality Project Quality Management 2010

PMO Human Resources Management and

Communication 2010

PMO Earned Value Management 2010

SAP Abap Developer certification 2000

3. Employment Record

Period

Employing organization and

your title/position. Contact

information for references

Country

Summary of activities

performed relevant to the

Assignment

2008 to

present Employing Organization: Intellica, SA

Title: Partner IS/IT

Contact Information for

reference:

Name: Fulgencio Mathlombe

(Member of Board)

Contact Details: +258 82 322

9280

Mozambique Planning and organizing team

building activities

Collaborating with Business

Analysts, Project Leads and

IT team to resolve issues and

ensuring solutions are viable

and consistent

System requirements

gathering in projects;

Process reengineering

Interaction with Officers and

stakeholders

Structuring and prioritising

business requirements and

communicating plans with

stakeholders for review and

approval

2006 to

2007 Employing Organization: MD Consultores

Title: Manager

Contact Information for

reference:

Name: Agostinho Alberto

Madjenge

Contact Details: +258 82 326

5710

Mozambique Delegating tasks and setting

project guidelines

Overseeing team’s operation

and performance on daily

basis

Lead team in ERP

implementations

Lead team in Technical

Assistance in Mcel's ERP

operation

2002 to

2006 Employing Organization: EBS- Electronic

BusinessSystems

Title: System Analyst

Contact Information for

reference:

Name: Obadias Langa

Contact Details: +258 84 311

5620

Mozambique Lead team in Technical

Assistance in Mcel's ERP

operation;

Analysis and development of

additional features in SAP

ERP;

Analysis and Development of

several functionalities for the

financial, material

management and human

resources modules;

Business process

reengineering

1997 to

2001 Employing Organization: EXI

Title: System Analyst

Contact Information for

reference:

Name:

Contact Details:

Mozambique Analysis of several Software

Development Projects;

Developed several modules

in life, automobile and

occupational accidents area

of EMOSE's integrated

insurance management

system

4. Membership in Professional Associations and Publications

Abap development network

ISO 9001: 2009 Quality Management Systems

ITIL Certification

COBIT Certifiction

Complete Project Management

Risk Project Management

Quality Project Quality Management

Human Resources Management and Communication

Earned Value Management

Abap Developer certification

5. Languages Skills

Language Speaking Reading Writing

Portuguese Excellent Excellent Excellent

English Good Good Good

6. Adequacy for the Assignment:

Detailed Tasks

Assigned on

Consultant’s Team of

Experts:

Consult with

managers to

determine the role of

the IT system in an

organization

Examining and

evaluating systems

Identifying system

requirements

Liaising with users

to track additional

requirements and

features

Collaborate with IT

team and developers

to produce new

systems

Validate changes by

testing programs

Train users on the

new operation

Reference to Prior Work/Assignments that Best Illustrates

Capability to Handle the Assigned Tasks

Project 1

Name of assignment or project: Design and

development of the integrated information system

for the Sea, Inland Waters and Fisheries

Year:- 2019/2020

Location:- Mozambique

Client:- Ministry of the Sea, Inland Waters and Fisheries

Position Held :- System Analyst

Main Project Features

Development and implementation of an Integrated Information

System for the Sea, Inland Waters and Fisheries (SIIMAIP) where

all the information related to the different organic units of

MIMAIP: with the following components:.

An Administration Component for managing the system itself,

namely with regard to the management of access and security

policies, job scheduling, job monitoring, backup routines and

a component for defining master data;

An Integration Component, which allows data exchange with

other systems currently available through RESTful

webservices;

A Component of the Sea and Inland Waters, which allows the

management of all processes in the Sea (Sea Operations) and

Inland Waters (Inland Water Operations);

An Artisanal Fisheries and Aquaculture Component, which

systems and provide

support

Ensure deadline and

budget requirements

are met

Creating system

guidelines and

manuals for the

organization

contains specific features related to the processing and control

of artisanal and aquaculture fishing processes, this component

will benefit Migration of the Open Artfish database designed

in MS Access to a Web platform and will be adapted to serve

also aquaculture. This component will include the processing

of biological data and the licensing of aquaculture activity;

An Inspection and Inspection Component, with functionalities

for the management of the entire inspection and inspection

process (Fisheries Centers, Vessels, Fisheries and

Infringements), fines and their respective collection;

A Component of Economic Statistics, with specific statistics

management features, according to the economic information

collected from the different stakeholders

Design and development of Mobile Application (Android

Based);

Deployment of Application

User acceptance testing of the application

Activities Performed

Overseeing projects and supervise the day-to-day operations

of the team

Helping with training and development

Supports team manager

Communicates deadlines

Develops strategies to promote team member

Provide status reporting of team activities against the program

plan or schedule

Provide guidance to the team based on management direction

Coordinates meetings

Ensuring deliverables are prepared to satisfy the project

requirements, cost and schedule

Encourage creativity, risk-taking, and constant improvement

Develop a detailed project plan to track progress

Use appropriate verification techniques to manage changes in

project scope, schedule and costs

Measure project performance using appropriate systems, tools

and technique

Project 2 Name of assignment or project: : Development of

Migration Phenomenon Management Portal

Year:- 2015

Location:- Mozambique

Client:- Ministry of Labor, Employment and Social Security

Position Held : System Analyst

Main Project Features

A Migratory Work Management System (SIMIGRA) was

developed with the following features:

An Administration Component for managing the system itself,

namely with regard to the management of access and security

policies, job scheduling, job monitoring, backup routines, etc

.;

A Migratory Work Management Component, with specific

functionalities related to the processing and control of the

hiring process of foreign workers under the Quotas attributed

based on the size of the companies (number of employees) or

based on Investment Projects;

A Data Import Component, which allows importing the

Nominal List of companies to the MITRAB DB, regardless of

the approach used;

An Analysis and Statistics Component, which provides a set

of predefined indicators and analyzes, with a view to the

statistical exploration of the information registered in

MITRAB and Directorates and imported from companies.

A Report Generation Tool, based on the IReport tool, capable

of being used by users without technical skills

Deployment of Application

User acceptance testing of the application

Activities Performed

Overseeing projects and supervise the day-to-day operations

of the team

Helping with training and development

Supports team manager

Communicates deadlines

Develops strategies to promote team member

Provide status reporting of team activities against the program

plan or schedule

Provide guidance to the team based on management direction

Coordinates meetings

Ensuring deliverables are prepared to satisfy the project

requirements, cost and schedule

Encourage creativity, risk-taking, and constant improvement

Develop a detailed project plan to track progress

Use appropriate verification techniques to manage changes in

project scope, schedule and costs

Measure project performance using appropriate systems, tools

and technique

Project 3 Name of assignment or project: Web Portal and

Data Management System

Year:- 2017

Location:- Mozambique

Client:- Administrative Court of Mozambique

Position Held :- System Analyst

Main Project Features Development and implementation of a Visa Management System

where all the information related to the different areas of

Personnel and Non-Personnel VISA Processes are managed with

the following features:

An Administration Component for managing the system

itself, namely with regard to the management of access and

security policies, job scheduling, job monitoring, backup

routines, etc.

A Personnel-Related Process Management Component, which

contains specific features related to the processing and control

of Personnel-related VISA process;

A Non-Personnel Process Management Component, which

contains specific features related to the processing and control

of Non-Personnel VISA process;

An Analysis and Statistics Component, which provides a set

of predefined indicators and analyzes, with a view to the

statistical exploitation of information registered in TA and

Directorates and imported from companies;

A Reporting Tool, based on Groovy and HTML, in order to

give them sufficient autonomy to develop and publish new

analysis reports;

Development of a portal that allows each entity to consult the

status / outcome of its processes without having to go to the

administrative court

Activities Performed

Overseeing projects and supervise the day-to-day operations

of the team

Helping with training and development

Supports team manager

Communicates deadlines

Develops strategies to promote team member

Provide status reporting of team activities against the program

plan or schedule

Provide guidance to the team based on management direction

Coordinates meetings

Ensuring deliverables are prepared to satisfy the project

requirements, cost and schedule

Encourage creativity, risk-taking, and constant improvement

Measure project performance using appropriate systems, tools

and technique

Project 4

Name of assignment or project: Design and

implementation of a electronic commerce Portal

for the Boletim da República

Year:- 2014

Location:- Mozambique

Client:- National Press of Mozambique (INM E.P.)

Position Held :- System Analyst

Main Project Features

The project included the design and implementation of an

electronic commerce platform for the Electronic Bulletin

consisting of 2 key pieces: Online store that will allow the sale

of electronic items and other services provided by INM, E.P.

and the institutional portal of INM, E.P;

The electronic commerce bulletin platform, comprises the

entire life cycle of the sell, from product identification,

payment and product delivery;

included the development of alert messages to users on the

status of sales processes;

Activities Performed

Overseeing projects and supervise the day-to-day operations

of the team

Helping with training and development

Supports team manager

Communicates deadlines

Develops strategies to promote team member

Provide status reporting of team activities against the program

plan or schedule

Provide guidance to the team based on management direction

Coordinates meetings

Ensuring deliverables are prepared to satisfy the project

requirements, cost and schedule

Encourage creativity, risk-taking, and constant improvement

Develop a detailed project plan to track progress

Use appropriate verification techniques to manage changes in

project scope, schedule and costs

Measure project performance using appropriate systems, tools

and technique

Project 5

Name of assignment or project : Design and

Supply of the Integrated Revenue Collection

System for the Municipality of Maputo City

(CMM)

Year:- 2014

Location:- Maputo

Client:- Municipality of Maputo City (CMM)

Position Held :- System Analyst

Main Project Features

the Project consisted of the development and implementation of a

Revenue Management System where all the information related to

taxes, fees and revenue from different areas of work of the CMM

will reside. The following features have been developed:

An Administration Component for managing the system itself,

namely with regard to the management of access and security

policies, job scheduling, job monitoring, backup routines, etc.;

A Revenue Management Component, which contains specific

features related to the taxation of Tax Revenue (IAV, TAE,

IPRA, SISA and IPA) and Non-Tax Revenue (Market and Fair

tickets);

An Analysis and Statistics Component, which provides a set

of predefined indicators and analyzes, with a view to the

statistical exploitation of revenue and collection forecasts

A Report Generation Tool, based on the IReport tool, capable

of being used by users without technical skills, in order to give

them sufficient autonomy to develop and publish new analysis

reports

Activities Performed

Overseeing projects and supervise the day-to-day operations

of the team

Helping with training and development

Supports team manager

Communicates deadlines

Develops strategies to promote team member

Provide status reporting of team activities against the program

plan or schedule

Provide guidance to the team based on management direction

Coordinates meetings

Ensuring deliverables are prepared to satisfy the project

requirements, cost and schedule

Encourage creativity, risk-taking, and constant improvement

Develop a detailed project plan to track progress

Use appropriate verification techniques to manage changes in

project scope, schedule and costs

Measure project performance using appropriate systems, tools

and technique

Project 6

Name of assignment or project: Development of

an Electronic Information System for the online

publication of the ITIEM reports

Year:- 2018

Location:- Maputo

Client:- EITI – Extractive Industries Transparency Initiative in

Mozambique

Position Held : Software Developer

Main Project Features

(ICore-eReporting) was built with the aim of creating an Electronic

Database of Reports from the Extractive Sector Transparency

Initiative. EReporting improves the mechanisms for sharing and

disseminating extractive industry data .The portal provides capture

features (through open formats such as XLS, XML, CSV, etc.),

research and analysis of the sector through the publication of data

viewed in tools such as, PivotTables, Pie Charts and others.

Analyze and model processes

Prototyping Development

Tests

Solution Implementation

Preparation of System and user manuals

System maintenance

User support

Project 7 Name of assignment or project: Project for

Assessing the Use of ICTs in A.P

Year:- 2018-2019

Location:- Maputo

Client:- Instituto Nacional de Governo Electrónico

Position Held :- Project Manager and Database Administrator

Main Project Features

Collect information on ICT infrastructures and equipment in

the Civil Service;

Compile information on applications and services using ICT

resources used in public institutions;

Identify mechanisms, software and hardware for information

security, used in the Public Service;

Collect information about the organization and human

resources of ICT professionals, as well as the capacity of ICT

use by Public Administration employees;

Check the applicability of the internationally defined criteria

for ICTs in Public Administration.

Develop a database that allows consultations as well as future

updates

Activities Performed

Requirements Surveys

Definition of data collection instruments

Data collection

Process Mapping

Analysis and Modeling

Prototyping Development

Tests

Solution Implementation

Preparation of System and user manuals

Project 8

Name of assignment or project: :

Implementation SAP ERP (Finance, Logistics,

Fixed Assets, Human Resources and Salary

Processing).

Year:- 2019-2020

Location:- Maputo

Client:- Tribunal Administrativo (TA)

Position Held : Database Administrator

Main Project Features

Implementation of the SAP ERP with the following modules:

Finance, Logistics, Fixed Assets, Human Resources and Salary

Processing.

Activities Performed

Database installation, configuration and maintenance;

Database server and application tools upgrading;

Allocating system storage and planning storage requirements

for the database system;

Modifying the database structure, as necessary, from

information given by application developers;

Enrolling users and maintaining system security;

Controlling and monitoring user access to the database;

Monitoring and optimizing the performance of the database;

Planning for backup and recovery of database information;

Expert’s contact information: Email: Fernesto@intellica.co.mz , Mob: 82 317 4330

Certification:

I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly

describes myself, my qualifications, and my experience, and I am available to undertake the

assignment in case of an award. I understand that any misstatement or misrepresentation

described herein may lead to my disqualification or dismissal by the Client, and/or sanctions

by the Bank.

Fernando Ernesto 16th

Oct 2020

Name of Expert Signature Date

Subhendu Kumar Mohapatra 16

th Oct 2020

Name of authorized Signature Date

Representative of the Consultant

(the same who signs the Proposal)

6. Delivery Manager: Subhendu Kumar Mohapatra

1. General

Position Title & No. Delivery Manager

Name of Expert: Subhendu Kumar Mohapatra

Date of Birth 05.06.1979

Country of Citizenship/Residence India

2. Education Details

College/ University /

Institution

Degree(s)/Diploma(s)

Obtained

Year/ Date of

Obtainment

Utkal University, Odisha MBA (Master of Business

Administration)

2010

Allahabad Agricultural Institute-

Deemed University, Allahabad

Master in Science &

Information Technology

2005

3. Employment Record

Period

Employing organization and

your title/position. Contact

information for references

Country

Summary of activities performed

relevant to the Assignment

2012 to

present Employing Organization: CSM Technologies Private

Limited

Title: Delivery Manager

Contact Information for

reference:

Name: Pradyut Mohan Dash

(Program Manager)

Contact Details: +91 674 6635

920

India Manage Delivery Teams

monitor and maintain the

operational budget

create cost-effective

distribution plans

Ensure that deliveries are made

within strict deadlines

2006-

2012 Employing Organization: Kalinga Software Pvt. Ltd.

Title: Project Manager

Activity and resource planning

Organizing and motivating a

project team

Controlling time management

Cost estimating and

developing the budget

Ensuring customer satisfaction

Managing reports and

necessary documentation

Ensuring that all projects are

delivered on-time, within

scope and within budget

Coordinate internal resources

and third parties/vendors for

the flawless execution of

projects

2005-

2006

Employing Organization: SSi

Title: Business Analyst

Delivery

Creating a detailed business

analysis, outlining problems,

opportunities and solutions for

a business

Budgeting and forecasting

Planning and monitoring

4. Membership in Professional Associations and Publications

ITIL Foundation Certificate in IT Service Management

PRINCE2® Foundation Certificate in Project Management

PRINCE2® Practitioner Certificate in Project Management

Six Sigma Green Belt

5. Languages Skills

Language Speaking Reading Writing

English Good Good Good

Hindi Good Good Good

Odia Good Good Good

6. Adequacy for the Assignment:

Detailed Tasks

Assigned on

Consultant’s Team of

Experts:

­ Maintaining positive

relationships with

customers.

­ Identifying customer

needs and

overseeing service

delivery within the

business context.

­ Leading the service

delivery team,

Reference to Prior Work/Assignments that Best Illustrates

Capability to Handle the Assigned Tasks

Project 1 Name of assignment or project: Consultancy

Services to Develop a Research and Innovation

Grant Management System

Year:- 2019

Location:- Rwanda

Client:- National Council for Science & Technology

Position Held : Delivery Manager

Main Project Features

The Key features provided under the assignment are as follows:

Online Application

Review Process

Grant Management

Monitoring and Evaluation

managing conflict

­ Managing finances

and budgets.

­ Determining ways

to reduce costs

­ Assessing customer

feedback

Research Permit Management

Other Functionalities: Feedback system through Email and

SMS

Activities Performed

­ Leading the service delivery team

­ Managing finances and budgets.

­ Remaining organized and meeting deadlines.

­ Building partnerships and liaising with team leaders

Project 2 Name of assignment or project: Development,

Implementation, 5 years Maintenance, Improvement

and Addition of Mobile and web based Integrated

system for Online Process Automation, Monitoring,

Governance & Analysis of School of Jharkhand

Year:- 2019

Location:- Jharkhand, India

Client:- Jharkhand Education Project Council (JEPC)

Position Held : Delivery Manager

Main Project Features

The scope of this assignment include:

Design & development Web application Software

o Analytical web dashboard

o Student attendance module

o Teacher attendance module

o Learning Material sharing module

o Scheme monitoring module

o User Management module

o Grievance redressal module

Mobile application development

Deployment of the application

Training to the respective stakeholders of client

Support service post implementation

5 Years Maintenance Service

Activities Performed

Coordinate internal resources and third parties/vendors for the

flawless execution of projects

Develop scope and budget for delivery projects

Report delivery status to customers and develop required

delivery documentations

Set delivery priorities and make schedule adjustments to meet

timely delivery goals

Project 3 Name of assignment or project: Design, Development & Commission of Seed Certification & Plant Variety Protection System (SC PVP)

Year: 2018

Location: Kenya

Client: Kenya Plant Health Inspectorate Service (KEPHIS)

Position Held : Delivery Manager

Main project features:

Seed Certification module: In this module, the concerned

parties (applicants) apply for seed Certificate and the

transactions pertaining to the same are processed.

Seed Merchant module: This module shall allow the seed

merchant to perform several key functions such as raise request

for field inspection or re-inspection, view the inspection

reports, take requisition for import or export notice etc.

Seed Seller module: The seed seller module basically equips

the seed selling entities to receive notification with regard to

registrations and renewals. Through this module, the seller

shall be able to manage the payment receipts against renewals

and registrations.

Seed Grower module: Through this module, the seed growing

entities may receive important notifications from KEPHIS.

Additionally, the module will enable the seed grower to

register, apply for renewals, view inspection reports among

other

Plant Variety Testing & Protection module: The major

functionalities catered to by this module shall include receipt of

request and updation of data pertaining to site trials, apply or

withdraw Plant Breeder’s Rights (PBR) grants.

Finance Module: Processes related to management of fees and

pro forma information shall be handled by this module.

Seed testing module: This module shall enable the KEPHIS officials to sample, test the local or imported seeds and auto-generate seed testing reports.

Activities performed:

Review customer orders and plan and coordinate delivery

activities

Build positive and productive working relationships with

customers for business growth.

Analyze and troubleshoot delivery issues in a timely fashion.

Manage a delivery team to ensure timely and accurate customer

deliveries.

Project 4 Name of assignment or project: Development,

Deployment and Maintenance of Integrated Tea

Trade System (ITTS)

Year: 2018

Location: Kenya

Client: East Africa Tea Trade Association (EATTA)

Position Held: Delivery Manager

Main Project Features:

Integrated Tea Auction Platform developed for EATTA simplified

the Tea Trading Process and its associated transactions and thereby

increased efficiency, transparency and accountability. The platform

comprises of the four core software modules whose functionalities

have been listed below-

Member/User Registration- There are many players in the

Tea Trade Cycle as stated above, therefore to register each

and every stakeholder in the system is a preliminary

requirement to carry out further tea trade process. This

module thereby defines membership parameters and

controls member’s/users registration into the system.

Catalog- Catalog module aggregates and displays the list

of categories of the Teas which are available for sale at the

Auction Floor. In the system, registered brokers have the

authority to prepare and publish the catalog based on the

grade and types of teas which are offered by the producer.

The published catalog is visible to all the interested buyers

who are willing to bid for the same.

Auction- Auction module enables the EATTA Admin to

set and control e-Auction parameters based on its rule

book. Here brokers are able to set the reserve price then

carry out the auction process and registered buyers place

their bids for the respective lots of teas. The bids are placed

within pre-defined auction session and the final auction

result is displayed where highest bidder is recorded and

declared a winner.

Business- Business Module controls the flow of all tea

trade business transactions. This module comes into picture

where the lot has been finally sold to the highest bidder.

Here sales invoice is generated by the broker and sent to

the buyer for payment of the teas bought during auction.

After payment confirmation, Tea Release Document and

Loading Instructions is generated by broker and buyer and

sent to the production warehouse for tea dispatch to the

buyer warehouse.

As part of the Scope of Work, CSM Technologies provided other

following services:

Application Integration with Banking system using REST

APIs for payment purpose.

Application Testing

Conduct User Acceptance Testing and undertake UAT

related corrections.

User Training and Capacity Building.

Security Audit of the application.

Deployment of the application on Cloud.

Go-Live of the application

Warranty Support for the period of 2 years after Go-Live

Maintenance Support for the period of 2 years after

warranty support period.

Activities Performed

Managing different stakeholders involved in the project.

Develop scope and budget for delivery projects

Report delivery status to customers and develop required

delivery documentations.

Evaluate the performance of team members and determine

training needs.

Project 5

Name of assignment or project : End-to-End IT

Consulting Services to W&CD Department,

Government of Odisha

Year:- 2016

Location:- Odisha, India

Client:- Women and Child Development Department, Government

of Odisha

Position Held :- Delivery Lead

Main Project Features

Women & Child welfare Department has in past launched various

e-Governance initiatives like Mamata, e-Abhiyog, NGO Project

Monitoring, e-Pragati, Mission Shakti, Women & Child Helplines,

etc. The department intends to deliver faster and effective services

to its beneficiaries through intervention of Information technology.

At the same time department also realize that, it doesn’t have

adequate & qualified personnel to quantify the short & long term

IT requirements and lacks capacity to manage multiple software

designed by multiple vendors. Therefore, in order to provide

consultancy support, design & implement newer software

application and integrate existing applications, a tendering process

was carried out through IDCOL Software Limited and CSM

Technologies was engaged for providing End-to-End consultancy

services for W&CD Department.

The following modules are a part of the project scope:

Software customization & enhancement

IT Management Consultancy

Social Media Management

Institutional Support Services

Activities Performed

Activity and resource planning

Controlling time management

Use appropriate verification techniques to manage changes in

project scope, schedule and costs

Measure project performance using appropriate systems, tools

and technique

Project 6

Name of assignment or project: Designing,

development, hosting, maintenance and training of

MIS for Mahila Kisan Sashaktikaran Pariyojana

(MKSP) project

Year:- 2014

Location:- Delhi, India

Client:- Ministry of Rural Development, United Nations

Development Programme, Government of India

Position Held :- Delivery Lead

Main Project Features MKSP is a national program implemented through specially

formulated projects and executed in partnership with Project

Implementing Agencies (PIA). It aims to promote and facilitate

scaling-up successful, small-scale projects that enhance women's

participation and productivity in agriculture and allied activities.

Design, Development of Web and Mobile Application for

Registration of the PIA (Project implementing agency)

This application is used for recording the profile of the Mahila

Kisan.

The mobile application provides facility to record the profile

of the Mahila Kisan and their transactions,

It also has facility to take attendance of the participants and

capture a photo at the beginning and at the end of the training

session.

Since it is a data centric application and meant to store all the

data of Mahila Kisan, in a SQL server database.

Both the mobile and web application communicate to fetch

and store the desired data from the same database.

Activities Performed

Setting up clear team goals

Delegate tasks and set project deadlines

Monitor team performance and report on metrics

Project 7 Name of assignment or project: : Disability

Portal

Year:- 2013

Location:- Bhubaneswar, Odisha

Client:- National Rural Health Mission, Government of Odisha

Position Held : Delivery Manager

Main Project Features

The National Health Mission (NHM) initiated to invite bids from

IT companies for developing web based online software for the

issuance of the disability certificate to differently abled persons. In

order to overcome the difficulty faced by the disabled person to

wait whole day for the process and physically visit office very

often, NHM wanted to develop a web portal where they can apply

for disability certificate online. The project involved developing

and implementing of the web based software application for the

issuance of disability certificate to the disable person.

Activities Performed

Perform resource allocations and workload assignments

according to delivery requirements.

Ensure that team maintains high level of competence and

operational excellence.

Evaluate the performance of team members and determine

training needs

Project 8 Name of assignment or project: ERP Accounting

Year:- 2012

Location:- Bhubaneswar

Client:- :- National Rural Health Mission, Government of Odisha

Position Held : Delivery Executive

Main Project Features

National Rural Health Mission (NRHM) is a National effort at

ensuring effective healthcare, especially to the poor and

vulnerable sections of the society. Through this application

fund management and allocation is tracked.

This application is integrated with accounting, payroll and

asset module.

Under accounting module all transactions are recorded and

monitored.

Under payroll module salary transactions are recorded with

their attendances.

Under asset management module stock approval and issuing

of stock are managed through the different authority level.

Stock report is also generated to track the asset management

process.

Activities Performed

Monitoring and managing progress

Liaising with the Project Manager and other stakeholders

Managing Issues and Risks

Final acceptance and handover of products

Project 9 Name of assignment or project: Rastriya Swasthya

Bima Yojna, Chhattisgarh

Year:- 2011

Location:- Chhattisgarh

Client:- Health Department, Government of Chhattisgarh

Position Held :- Delivery Executive

Main Project Features:

Govt. of Chhattisgarh intends to improve the Affordability,

Availability and Accessibility of quality health care to every

citizen of the state. Towards this direction, state has initiated

Rashtriya Swasthaya Bima Yojana for the unorganized workers to

provide protection to every uncovered household against the risk

of health spending leading to poverty.

The major responsibility for the above project includes:

Analysis, Design, Development

Database management and Support

End to end service with IT Infrastructure, Connectivity &

Consultancy; to advice daily with exceptional reports of the

achievement & learning on progress of RSBY in Chhattisgarh.

Activities Performed

Perform resource allocations and workload assignments

according to delivery requirements.

Ensure that team maintains high level of competence and

operational excellence.

Evaluate the performance of team members and determine

training needs

Project 10 Name of assignment or project: - SAMS (Student

Academic Management System)

Year:- 2009-Continuing

Location:- Odisha (India)

Client:- Department of Higher Education, Govt. Of Orissa

Position Held :- Delivery Executive

Main Project Features

Student Academic Management System (SAMS) proposes a

paradigm shift to e-Admission from the conventional method

of College Admission process.

This comprises of the entire process right from Student

admission into +2 till he leaves the college.

In this project the applicant will fill up the form in online and

take two prints out copy of the filled application form i.e. one

is Applicant Copy and the other is College Copy and upload

the data in server and then the selection procedure will run

after the stipulated time period.

If the applicant will selected then a system generated SMS will

fired to the applicants mobile number.

Activities Performed

Planning

Monitoring and managing progress

Liaising with the Project Manager and other stakeholders

Managing Issues and Risks

Final acceptance and handover of products

Expert’s contact information: Email: subhendu.mohapatra@csm.co.in Mob:

0562751015

Certification:

I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly

describes myself, my qualifications, and my experience, and I am available to undertake the

assignment in case of an award. I understand that any misstatement or misrepresentation

described herein may lead to my disqualification or dismissal by the Client, and/or sanctions

by the Bank.

Subhendu Kumar Mohapatra 16

th Oct 2020

Name of Expert Signature Date

Subhendu Kumar Mohapatra 16

th Oct 2020

Name of authorized Signature Date

Representative of the Consultant

(the same who signs the Proposal)

7. Database Developer: Siddhartha Gautam

1. General

Position Title & No. Database Developer

Name of Expert: Siddhartha Gautam

Date of Birth 16-Dec-1987

Country of Citizenship/Residence India

2. Education Details

College/ University /

Institution

Degree(s)/Diploma(s)

Obtained

Year/ Date of

Obtainment

Sikkim Manipal University,

India

MCA (Master of Computer

Application) 2013

Sikkim Manipal University Bachelor of Computer

Application 2008

3. Employment Record

Period

Employing organization and

your title/position. Contact

information for references

Country

Summary of activities performed

relevant to the Assignment

2016 to

present Employing Organization: CSM Technologies Private

Limited

Title: Database Developer

Contact Information for

reference:

Name: Pradyut Mohan Dash

(Program Manager)

Contact Details: +91 674 6635

920

India Build database systems of

high availability and quality

depending on each end user’s

specialized role

Design and implement

database in accordance to end

users information needs and

views

Define users and enable data

distribution to the right user,

in appropriate format and in a

timely manner

Minimize database downtime

and manage parameters to

provide fast query responses

2012-

2016

Employing Organization: ISS

Title: Oracle DBA

Provide proactive and reactive

data management support and

training to users

Determine, enforce and

document database policies,

procedures and standards

Perform tests and evaluations

regularly to ensure data

security, privacy and integrity

4. Membership in Professional Associations and Publications

Oracle Certified Professional

JAVA, SQL, DBMS, Oracle, etc.

5. Languages Skills

Language Speaking Reading Writing

English Good Good Good

Hindi Good Good Good

Odia Good Good Good

6. Adequacy for the Assignment:

Detailed Tasks

Assigned on

Consultant’s Team of

Experts:

Build database

systems of high

availability and

quality depending

on each end user’s

specialised role

Design and

implement database

in accordance to end

users information

needs and views

Define users and

enable data

distribution to the

right user, in

appropriate format

and in a timely

manner

Minimize database

downtime and

manage parameters

to provide fast query

Reference to Prior Work/Assignments that Best Illustrates

Capability to Handle the Assigned Tasks

Project 1 Name of assignment or project: Consultancy

Services to Develop a Research and Innovation

Grant Management System

Year:- 2019

Location:- Rwanda

Client:- National Council for Science & Technology

Position Held : Database Developer

Main Project Features

The Key features provided under the assignment are as follows:

Online Application

Review Process

Grant Management

Monitoring and Evaluation

Research Permit Management

Other Functionalities: Feedback system through Email and

SMS

Activities Performed

Build database systems of high availability and quality

depending on each end user’s specialised role

Design and implement database in accordance to end users

information needs and views

Define users and enable data distribution to the right user, in

appropriate format and in a timely manner

Use high-speed transaction recovery techniques and backup

responses

Provide proactive

and reactive data

management support

and training to users

Determine, enforce

and document

database policies,

procedures and

standards

Perform tests and

evaluations

regularly to ensure

data security,

privacy and integrity

data

Project 2 Name of assignment or project: Development,

Implementation, 5 years Maintenance, Improvement

and Addition of Mobile and web based Integrated

system for Online Process Automation, Monitoring,

Governance & Analysis of School of Jharkhand

Year:- 2019

Location:- Jharkhand, India

Client:- Jharkhand Education Project Council (JEPC)

Position Held : Database Developer

Main Project Features

The scope of this assignment include:

Design & development Web application Software

o Analytical web dashboard

o Student attendance module

o Teacher attendance module

o Learning Material sharing module

o Scheme monitoring module

o User Management module

o Grievance redressal module

Mobile application development

Deployment of the application

Training to the respective stakeholders of client

Support service post implementation

5 Years Maintenance Service

Activities Performed

Minimize database downtime and manage parameters to

provide fast query responses

Provide proactive and reactive data management support and

training to users

Determine, enforce and document database policies,

procedures and standards

Perform tests and evaluations regularly to ensure data security,

privacy and integrity

Project 3 Name of assignment or project: Design, Development & Commission of Seed Certification & Plant Variety Protection System (SC PVP)

Year: 2018

Location: Kenya

Client: Kenya Plant Health Inspectorate Service (KEPHIS)

Position Held : Database Developer

Main project features:

Seed Certification module: In this module, the concerned

parties (applicants) apply for seed Certificate and the

transactions pertaining to the same are processed.

Seed Merchant module: This module shall allow the seed

merchant to perform several key functions such as raise request

for field inspection or re-inspection, view the inspection

reports, take requisition for import or export notice etc.

Seed Seller module: The seed seller module basically equips

the seed selling entities to receive notification with regard to

registrations and renewals. Through this module, the seller

shall be able to manage the payment receipts against renewals

and registrations.

Seed Grower module: Through this module, the seed growing

entities may receive important notifications from KEPHIS.

Additionally, the module will enable the seed grower to

register, apply for renewals, view inspection reports among

other

Plant Variety Testing & Protection module: The major

functionalities catered to by this module shall include receipt of

request and updation of data pertaining to site trials, apply or

withdraw Plant Breeder’s Rights (PBR) grants.

Finance Module: Processes related to management of fees and

pro forma information shall be handled by this module.

Seed testing module: This module shall enable the KEPHIS officials to sample, test the local or imported seeds and auto-generate seed testing reports.

Activities performed:

Monitor database performance, implement changes and apply

new patches and versions when required

Define users and enable data distribution to the right user, in

appropriate format and in a timely manner

Use high-speed transaction recovery techniques and backup

data

Minimize database downtime and manage parameters to

provide fast query responses

Project 4 Name of assignment or project: Development,

Deployment and Maintenance of Integrated Tea

Trade System (ITTS)

Year: 2018

Location: Kenya

Client: East Africa Tea Trade Association (EATTA)

Position Held: : Database Engineer

Main Project Features:

Integrated Tea Auction Platform developed for EATTA simplified

the Tea Trading Process and its associated transactions and thereby

increased efficiency, transparency and accountability. The platform

comprises of the four core software modules whose functionalities

have been listed below-

Member/User Registration- There are many players in the

Tea Trade Cycle as stated above, therefore to register each

and every stakeholder in the system is a preliminary

requirement to carry out further tea trade process. This

module thereby defines membership parameters and

controls member’s/users registration into the system.

Catalog- Catalog module aggregates and displays the list

of categories of the Teas which are available for sale at the

Auction Floor. In the system, registered brokers have the

authority to prepare and publish the catalog based on the

grade and types of teas which are offered by the producer.

The published catalog is visible to all the interested buyers

who are willing to bid for the same.

Auction- Auction module enables the EATTA Admin to

set and control e-Auction parameters based on its rule

book. Here brokers are able to set the reserve price then

carry out the auction process and registered buyers place

their bids for the respective lots of teas. The bids are placed

within pre-defined auction session and the final auction

result is displayed where highest bidder is recorded and

declared a winner.

Business- Business Module controls the flow of all tea

trade business transactions. This module comes into picture

where the lot has been finally sold to the highest bidder.

Here sales invoice is generated by the broker and sent to

the buyer for payment of the teas bought during auction.

After payment confirmation, Tea Release Document and

Loading Instructions is generated by broker and buyer and

sent to the production warehouse for tea dispatch to the

buyer warehouse.

As part of the Scope of Work, CSM Technologies provided other

following services:

Application Integration with Banking system using REST

APIs for payment purpose.

Application Testing

Conduct User Acceptance Testing and undertake UAT

related corrections.

User Training and Capacity Building.

Security Audit of the application.

Deployment of the application on Cloud.

Go-Live of the application

Warranty Support for the period of 2 years after Go-Live

Maintenance Support for the period of 2 years after

warranty support period.

Activities Performed

Build database systems of high availability and quality

depending on each end user’s specialised role

Design and implement database in accordance to end users

information needs and views

Define users and enable data distribution to the right user, in

appropriate format and in a timely manner

Use high-speed transaction recovery techniques and backup

data

Project 5

Name of assignment or project : End-to-End IT

Consulting Services to W&CD Department,

Government of Odisha

Year:- 2016

Location:- Odisha, India

Client:- Women and Child Development Department, Government

of Odisha

Position Held :- Database Developer

Main Project Features

Women & Child welfare Department has in past launched various

e-Governance initiatives like Mamata, e-Abhiyog, NGO Project

Monitoring, e-Pragati, Mission Shakti, Women & Child Helplines,

etc. The department intends to deliver faster and effective services

to its beneficiaries through intervention of Information

technology.. Therefore, in order to provide consultancy support,

design & implement newer software application and integrate

existing applications, a tendering process was carried out through

IDCOL Software Limited and CSM Technologies was engaged for

providing End-to-End consultancy services for W&CD

Department.

The following modules are a part of the project scope:

Software customization & enhancement

IT Management Consultancy

Social Media Management

Institutional Support Services

Activities Performed

Monitor database performance, implement changes and apply

new patches and versions when required

Define users and enable data distribution to the right user, in

appropriate format and in a timely manner

Use high-speed transaction recovery techniques and backup

data

Minimize database downtime and manage parameters to

provide fast query response

Project 6

Name of assignment or project: Designing,

development, hosting, maintenance and training of

MIS for Mahila Kisan Sashaktikaran Pariyojana

(MKSP) project

Year:- 2014

Location:- Delhi, India

Client:- Ministry of Rural Development, United Nations

Development Programme, Government of India

Position Held :- Database Developer

Main Project Features MKSP is a national program implemented through specially

formulated projects and executed in partnership with Project

Implementing Agencies (PIA). It aims to promote and facilitate

scaling-up successful, small-scale projects that enhance women's

participation and productivity in agriculture and allied activities.

Design, Development of Web and Mobile Application for

Registration of the PIA (Project implementing agency)

This application is used for recording the profile of the Mahila

Kisan.

The mobile application provides facility to record the profile

of the Mahila Kisan and their transactions,

It also has facility to take attendance of the participants and

capture a photo at the beginning and at the end of the training

session.

Since it is a data centric application and meant to store all the

data of Mahila Kisan, in a SQL server database.

Both the mobile and web application communicate to fetch

and store the desired data from the same database.

Activities Performed

Monitor database performance, implement changes and apply

new patches and versions when required

Define users and enable data distribution to the right user, in

appropriate format and in a timely manner

Use high-speed transaction recovery techniques and backup

data

Minimize database downtime and manage parameters to

provide fast query responses

Project 7 Name of assignment or project: : Disability

Portal

Year:- 2013

Location:- Bhubaneswar, Odisha

Client:- National Rural Health Mission, Government of Odisha

Position Held : Database Developer

Main Project Features

The National Health Mission (NHM) initiated to invite bids from

IT companies for developing web based online software for the

issuance of the disability certificate to differently abled persons. In

order to overcome the difficulty faced by the disabled person to

wait whole day for the process and physically visit office very

often, NHM wanted to develop a web portal where they can apply

for disability certificate online. The project involved developing

and implementing of the web based software application for the

issuance of disability certificate to the disable person.

Activities Performed

Create and maintain software documentation

Be responsible for maintaining, expanding, and scaling the site

Create and maintain software documentation

Gather and refine specifications and requirements based on

technical needs

Project 8 Name of assignment or project: ERP Accounting

Year:- 2012

Location:- Bhubaneswar

Client:- :- National Rural Health Mission, Government of Odisha

Position Held : Junior Database Engineer

Main Project Features

National Rural Health Mission (NRHM) is a National effort at

ensuring effective healthcare, especially to the poor and

vulnerable sections of the society. Through this application

fund management and allocation is tracked.

This application is integrated with accounting, payroll and

asset module.

Under accounting module all transactions are recorded and

monitored.

Under payroll module salary transactions are recorded with

their attendances.

Under asset management module stock approval and issuing

of stock are managed through the different authority level.

Stock report is also generated to track the asset management

process.

Activities Performed

Minimise database downtime and manage parameters to

provide fast query responses

Provide proactive and reactive data management support and

training to users

Determine, enforce and document database policies,

procedures and standards

Perform tests and evaluations regularly to ensure data security,

privacy and integrity

Project 9 Name of assignment or project: Rastriya Swasthya

Bima Yojna, Chhattisgarh

Year:- 2011

Location:- Chhattisgarh

Client:- Health Department, Government of Chhattisgarh

Position Held :- : Junior Database Engineer

Main Project Features:

Govt. of Chhattisgarh intends to improve the Affordability,

Availability and Accessibility of quality health care to every

citizen of the state. Towards this direction, state has initiated

Rashtriya Swasthaya Bima Yojana for the unorganized workers to

provide protection to every uncovered household against the risk

of health spending leading to poverty.

The major responsibility for the above project includes:

Analysis, Design, Development

Database management and Support

End to end service with IT Infrastructure, Connectivity &

Consultancy; to advice daily with exceptional reports of the

achievement & learning on progress of RSBY in Chhattisgarh.

Activities Performed

Define users and enable data distribution to the right user, in

appropriate format and in a timely manner

Use high-speed transaction recovery techniques and backup

data

Project 10 Name of assignment or project: - SAMS (Student

Academic Management System)

Year:- 2009-Continuing

Location:- Odisha (India)

Client:- Department of Higher Education, Govt. Of Orissa

Position Held :- : Junior Database Engineer

Main Project Features

Student Academic Management System (SAMS) proposes a

paradigm shift to e-Admission from the conventional method

of College Admission process.

This comprises of the entire process right from Student

admission into +2 till he leaves the college.

In this project the applicant will fill up the form in online and

take two prints out copy of the filled application form i.e. one

is Applicant Copy and the other is College Copy and upload

the data in server

If the applicant will selected then a system generated SMS will

fired to the applicants mobile number

Activities Performed

Build database systems of high availability and quality

depending on each end user’s specialised role

Design and implement database in accordance needs views

Define users and enable data distribution to the right user, in

appropriate format and in a timely manner

Use high-speed transaction recovery techniques and backup

data

Expert’s contact information: Email: siddharth.gautam@csm.co.in Mob: 9430246007

Certification:

I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly

describes myself, my qualifications, and my experience, and I am available to undertake the

assignment in case of an award. I understand that any misstatement or misrepresentation

described herein may lead to my disqualification or dismissal by the Client, and/or sanctions

by the Bank.

Siddharth Gautam 16

th Oct 2020

Name of Expert Signature Date

Subhendu Kumar Mohapatra 16

th Oct 2020

Name of authorized Signature Date

Representative of the Consultant

(the same who signs the Proposal)

8. Domain Expert: Prasanta Kumar Nayak

1. General

Position Title & No. Domain Expert

Name of Expert: Prasanta Kumar Nayak

Date of Birth 03-Oct-1988

Country of Citizenship/Residence India

2. Education Details

College/ University / Institution Degree(s)/Diploma(s) Obtained Year/ Date of

Obtainment

Utkal University, Odisha Master in Computer Application 2012

Utkal University, Odisha Bachelor in Computer Application 2009

3. Employment Record

Period Employing organization and

your title/position. Contact

information for references

Country Summary of activities performed

relevant to the Assignment

2015 To

Present Employing Organization: CSM Technologies Private

Limited

Title: Domain Expert

Contact Information for

reference:

Name: Pradyut Mohan Dash

(Program Manager)

Contact Details: +91 674 6635

920

India Defining application problem

by conferring with clients

Evaluating procedures and

processes

Develops solution by

preparing and evaluating

alternative workflow solutions

Validates results by testing

programs

Ensures operation by training

client personnel

Provides reference by writing

documentation

2014 To:

2015 Employing Organization: Lakshya Solution

Title: Domain Expert

India Arranges project requirements

in programming sequence by

analyzing requirements;

prepares work flow charts and

diagrams

Develops and maintains

applications and databases by

evaluating client needs

Responsible for testing of new

modules

2013 To:

2014 Employing Organization: Assenger Technologies Private

Limited

Title: Software Developer

India Executes, coordinates and

monitors the project activity at

client site

Executes, coordinates and

monitors the project activity at

client site

Prepares plan for project roll

out implementation

4. Membership in Professional Associations and Publications

Not Available

5. Languages Skills

Language Speaking Reading Writing

English Good Good Good

Hindi Good Good Good

Odia Good Good Good

6. Adequacy for the Assignment:

Detailed Tasks

Assigned on

Consultant’s Team of

Experts:

Develop project approaches

Responsible for understanding and documenting business requirements

Translate business requirements into functional specifications

Responsible for documenting business processes and identifying effective solutions

Prepare and maintain detailed project

Reference to Prior Work/Assignments that Best Illustrates

Capability to Handle the Assigned Tasks

Project 1 Name of assignment or project: Development,

Implementation, 5 years Maintenance,

Improvement and Addition of Mobile and web

based Integrated system for Online Process

Automation, Monitoring, Governance & Analysis

of School of Jharkhand

Year:- 2019

Location:- Jharkhand, India

Client:- Jharkhand Education Project Council (JEPC)

Position Held : Domain Expert

Main Project Features

The scope of this assignment include:

Design & development Web application Software

o Analytical web dashboard

o Student attendance module

o Teacher attendance module

o Learning Material sharing module

o Scheme monitoring module

o User Management module

o Grievance redressal module

Mobile application development

Deployment of the application

schedules

Prepare and distribute meeting agendas and meeting minutes

Prepare progress

reports on a monthly

or as-needed basis

Training to the respective stakeholders of client

Support service post implementation

5 Years Maintenance Service

Activities Performed

Responsible for understanding and documenting business

requirements

Translate business requirements into functional specifications

Responsible for documenting business processes and

identifying effective solutions

Prepare and maintain detailed project schedules

Upload and maintain all project documents

Validate and update project documentation

Monitor and manage project performance, scope, budget,

quality, risks and schedule for all assigned projects

Project 2 Name of assignment or project: Development,

Deployment and Maintenance of Integrated Tea

Trade System (ITTS)

Year: 2018

Location: Kenya

Client: East Africa Tea Trade Association (EATTA)

Position Held: Domain Expert

Main Project Features:

Integrated Tea Auction Platform developed for EATTA

simplified the Tea Trading Process and its associated transactions

and thereby increased efficiency, transparency and accountability.

The platform comprises of the four core software modules whose

functionalities have been listed below-

Member/User Registration- There are many players in

the Tea Trade Cycle as stated above, therefore to register

each and every stakeholder in the system is a preliminary

requirement to carry out further tea trade process. This

module thereby defines membership parameters and

controls member’s/users registration into the system.

Catalog- Catalog module aggregates and displays the list

of categories of the Teas which are available for sale at the

Auction Floor. In the system, registered brokers have the

authority to prepare and publish the catalog based on the

grade and types of teas which are offered by the producer.

The published catalog is visible to all the interested buyers

who are willing to bid for the same.

Auction- Auction module enables the EATTA Admin to

set and control e-Auction parameters based on its rule

book. Here brokers are able to set the reserve price then

carry out the auction process and registered buyers place

their bids for the respective lots of teas. The bids are

placed within pre-defined auction session and the final

auction result is displayed where highest bidder is

recorded and declared a winner.

Business- Business Module controls the flow of all tea

trade business transactions. This module comes into

picture where the lot has been finally sold to the highest

bidder. Here sales invoice is generated by the broker and

sent to the buyer for payment of the teas bought during

auction. After payment confirmation, Tea Release

Document and Loading Instructions is generated by

broker and buyer and sent to the production warehouse for

tea dispatch to the buyer warehouse.

As part of the Scope of Work, CSM Technologies provided other

following services:

Application Integration with Banking system using REST

APIs for payment purpose.

Application Testing

Conduct User Acceptance Testing and undertake UAT

related corrections.

User Training and Capacity Building.

Security Audit of the application.

Deployment of the application on Cloud.

Go-Live of the application

Warranty Support for the period of 2 years after Go-Live

Maintenance Support for the period of 2 years after

warranty support period.

Activities Performed

Maintain high standards of software quality within the team

by establishing good practices and habits.

Identify and encourage areas for growth and improvement

within the team.

Assist in the collection and documentation of user's

requirements, development of user stories, estimates and work

plans.

Prepare reports, manuals and other documentation on the

status, operation and maintenance of software.

Design, develop, and unit test applications in accordance with

established standards.

Monitoring systems to ensure they meet user needs

Project 3 Name of assignment or project: World Bank

School Mapping and Analysis

Year:- 2018

Location:- Ethiopia

Client:- Ministry of Education

Position Held :- Domain Expert

Main Project Features

Census and Data Collection of Schools

Formalization of data collection plan

Development of Geo-Data Model

Collection of Data available at Ethiopian Map Agency

Development of Mobile application

GPS Field Survey

Attribute Data Collection

Data Validation and School Map Development

Validation and Sanitization of collected Data

Codification of school data

Geo-referenced Ethiopia School Map Development

Web GIS Development

Y-Model Web GIS development methodology

Data Analysis and Visualization

Illustrative Layers Visualization

Activities Performed

Develop, refine, and tune integrations between applications.

Analyze and resolve technical and application problems.

Assess opportunities for application and process improvement

and prepare documentation of rationale to share with team

members and other affected parties.

Adhere to high-quality development principles while

delivering solutions on-time and on-budget.

Provide third-level support to business users

Project 4 Name of assignment or project: Multi-

Functional Integrated Web Portal

Year:- 2016

Location:- Bihar

Client:- Bihar Gram Swaraj Yojna Society, Dept. of Panchayati

Raj(BGSYS), Government of Bihar

Position Held :- Domain Expert

Main Project Features

Development of a Multi – Functional Web Portal for BGSYS

that includes Static and Dynamic Features

Web Hosting on gov.in with provision of 100 e-mail IDs on

the web portal with the domain name as (bgsys.gov.in)

Development of Human Resource –Management Information

System (HR – MIS) with its integration with the Web Portal

Development & Integration of Training–Management

Information System (TMIS) on SQL Server

Activities Performed

Examine existing IT systems and business models

Analyze systems requirements

Conducting regular reviews of systems and generating

reports on efficiencies and improvement areas

Structuring and prioritizing business requirements and

communicating plans with clients for review and approval

Undertaking product development

Project 5

Name of assignment or project : End-to-End IT

Consulting Services to W&CD Department,

Government of Odisha

Year:- 2016

Location:- Odisha, India

Client:- Women and Child Development Department,

Government of Odisha

Position Held :- Domain Expert

Main Project Features

Women & Child welfare Department has in past launched various

e-Governance initiatives like Mamata, e-Abhiyog, NGO Project

Monitoring, e-Pragati, Mission Shakti, Women & Child

Helplines, etc. At the same time department also realize that, it

doesn’t have adequate & qualified personnel to quantify the short

& long term IT requirements and lacks capacity to manage

multiple software designed by multiple vendors. Therefore, in

order to provide consultancy support, design & implement newer

software application and integrate existing applications, a

tendering process was carried out through IDCOL Software

Limited and CSM Technologies was engaged for providing End-

to-End consultancy services for W&CD Department.

The following modules are a part of the project scope:

Software customization & enhancement

IT Management Consultancy

Social Media Management

Institutional Support Services

Activities Performed

Liaising extensively with clients

Analyzing clients' existing systems and business models

Mapping and documenting interfaces between legacy and

new systems

Translating client requirements into highly specified project

briefs

Project 6

Name of assignment or project: Designing,

development, hosting, maintenance and training

of MIS for Mahila Kisan Sashaktikaran

Pariyojana (MKSP) project

Year:- 2014

Location:- Delhi, India

Client:- Ministry of Rural Development, United Nations

Development Programme, Government of India

Position Held :- Domain Expert

Main Project Features MKSP is a national program aims to promote and facilitate

scaling-up successful, small-scale projects that enhance women's

participation and productivity in agriculture and allied activities.

Design, Development of Web and Mobile Application for

Registration of the PIA (Project implementing agency)

This application is used for recording the profile of the

Mahila Kisan.

The mobile application provides facility to record the profile

of the Mahila Kisan and their transactions,

It also has facility to take attendance of the participants and

capture a photo at the beginning and at the end of the training

session.

Since it is a data centric application and meant to store all the

data of Mahila Kisan, in a SQL server database.

Activities Performed

Conducting requirements analysis

Developing solutions and related products

Producing project feasibility

Supporting users on change control and system updates

Providing training and user manuals to users of a new system

Expert’s contact information: Email: prasanta.nayak@csm.co.in, Mob: + 917377426823

Certification:

I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly

describes myself, my qualifications, and my experience, and I am available to undertake the

assignment in case of an award. I understand that any misstatement or misrepresentation

described herein may lead to my disqualification or dismissal by the Client, and/or sanctions

by the Bank.

Prasanta Kumar Nayak 16

th Oct 2020

Name of Expert Signature Date

Subhendu Kumar Mohapatra 16

th Oct 2020

Name of authorized Signature Date

Representative of the Consultant

(the same who signs the Proposal)

9. Quality Assurance: Amulya Pati

1. General

Position Title & No. Quality assurance

Name of Expert: Amulya Pati

Date of Birth 21-July-1972

Country of Citizenship/Residence India

2. Education Details

College/ University /

Institution

Degree(s)/Diploma(s)

Obtained

Year/ Date of

Obtainment

Utkal University Master of Business

Administration

2015

Utkal University Bachelor of Science 1994

3. Employment Record

Period

Employing organization and

your title/position. Contact

information for references

Country

Summary of activities performed

relevant to the Assignment

2011 to

Present Employing Organization: CSM Technologies Private

Limited

Title: Quality Assurance

Expert

Contact Information for

reference:

Name: Pradyut Mohan Dash

(Program Manager)

Contact Details: +91 674 6635

920

India Devise procedures to inspect

and report quality issues

Monitor all operations that

affect quality

Facilitate proactive solutions

by collecting and analyzing

quality data

Keep records of quality

reports, statistical reviews and

relevant documentation

Ensure all legal standards are

met

Communicate with external

quality assurance officers

during on-site inspections

2004-

2011

Company: Clearock

Enterprises Pvt. Ltd.

Position held: Lead – Process

& Business Analyst

India Define configuration

specifications and business

analysis requirements

Define reporting and alerting

requirements

Perform quality assurance

Help design, document and

maintain system processes

Report on common sources of

technical issues or questions

and make recommendations to

product team

1999-

2004

Company: QUANTUM

International Pvt. Ltd

Position held: Manager

Customer Service

India Improve customer service

experience, create engaged

customers and facilitate

organic growth

Take ownership of customers

issues and follow problems

through to resolution

Set a clear mission and deploy

strategies focused towards that

mission

4. Membership in Professional Associations and Publications

Lean Six Sigma Green Belt Certification

KVQA: Internal Auditor Certification

ITIL Foundation Certification

5. Languages Skills

Language Speaking Reading Writing

English Good Good Good

Hindi Good Good Good

Odia Good Good Good

6. Adequacy for the Assignment:

Detailed Tasks

Assigned on

Consultant’s Team of

Experts:

Devise procedures

to inspect and report

quality issues

Monitor all

operations that

affect quality

Reference to Prior Work/Assignments that Best Illustrates

Capability to Handle the Assigned Tasks

Project 1 Name of assignment or project: Consultancy

Services to Develop a Research and Innovation

Grant Management System

Year:- 2019

Location:- Rwanda

Client:- National Council for Science & Technology

Position Held : Quality Assurance Expert

Main Project Features

The Key features provided under the assignment are as follows:

Supervise and guide

inspectors,

technicians and

other staff

Assure the

reliability and

consistency of

production by

checking processes

and final output

Appraise customers’

requirements and

make sure they are

satisfied

Report all

malfunctions to

production

executives to ensure

immediate action

Facilitate proactive

solutions by

collecting and

analyzing quality

data

Review current

standards and

policies

Keep records of

quality reports,

statistical reviews

and relevant

documentation

Online Application

Review Process

Grant Management

Monitoring and Evaluation

Research Permit Management

Other Functionalities: Feedback system through Email and

SMS

Activities Performed

Monitor all operations that affect quality

Supervise and guide inspectors, technicians and other staff

Assure the reliability and consistency of production by

checking processes and final output

Appraise customers’ requirements and make sure they are

satisfied

Project 2 Name of assignment or project: Development,

Implementation, 5 years Maintenance, Improvement

and Addition of Mobile and web based Integrated

system for Online Process Automation, Monitoring,

Governance & Analysis of School of Jharkhand

Year:- 2019

Location:- Jharkhand, India

Client:- Jharkhand Education Project Council (JEPC)

Position Held : Quality Assurance Expert

Main Project Features

The scope of this assignment include:

Design & development Web application Software

o Analytical web dashboard

o Student attendance module

o Teacher attendance module

o Learning Material sharing module

o Scheme monitoring module

o User Management module

o Grievance redressal module

Mobile application development

Deployment of the application

Training to the respective stakeholders of client

Support service post implementation

5 Years Maintenance Service

Activities Performed

Report all malfunctions to production executives to ensure

immediate action

Facilitate proactive solutions by collecting and analyzing

quality data

Review current standards and policies

Keep records of quality reports, statistical reviews and

relevant documentation

Ensure all legal standards are met

Project 3 Name of assignment or project: Design, Development & Commission of Seed Certification & Plant Variety Protection System (SC PVP)

Year: 2018

Location: Kenya

Client: Kenya Plant Health Inspectorate Service (KEPHIS)

Position Held : Quality Assurance Expert

Main project features:

Seed Certification module: In this module, the concerned

parties (applicants) apply for seed Certificate and the

transactions pertaining to the same are processed.

Seed Merchant module: This module shall allow the seed

merchant to perform several key functions such as raise request

for field inspection or re-inspection, view the inspection

reports, take requisition for import or export notice etc.

Seed Seller module: The seed seller module basically equips

the seed selling entities to receive notification with regard to

registrations and renewals. Through this module, the seller

shall be able to manage the payment receipts against renewals

and registrations.

Seed Grower module: Through this module, the seed growing

entities may receive important notifications from KEPHIS.

Additionally, the module will enable the seed grower to

register, apply for renewals, view inspection reports among

other

Plant Variety Testing & Protection module: The major

functionalities catered to by this module shall include receipt of

request and updation of data pertaining to site trials, apply or

withdraw Plant Breeder’s Rights (PBR) grants.

Finance Module: Processes related to management of fees and

pro forma information shall be handled by this module.

Seed testing module: This module shall enable the KEPHIS officials to sample, test the local or imported seeds and auto-generate seed testing reports.

Activities performed:

Devise procedures to inspect and report quality issues

Monitor all operations that affect quality

Supervise and guide inspectors, technicians and other staff

Assure the reliability and consistency of production by

checking processes and final output

Appraise customers’ requirements and make sure they are

satisfied

Project 4 Name of assignment or project: Development,

Deployment and Maintenance of Integrated Tea

Trade System (ITTS)

Year: 2018

Location: Kenya

Client: East Africa Tea Trade Association (EATTA)

Position Held: Project Manager

Main Project Features:

Integrated Tea Auction Platform developed for EATTA simplified

the Tea Trading Process and its associated transactions and thereby

increased efficiency, transparency and accountability. The platform

comprises of the four core software modules whose functionalities

have been listed below-

Member/User Registration- There are many players in the

Tea Trade Cycle as stated above, therefore to register each

and every stakeholder in the system is a preliminary

requirement to carry out further tea trade process. This

module thereby defines membership parameters and

controls member’s/users registration into the system.

Catalog- Catalog module aggregates and displays the list

of categories of the Teas which are available for sale at the

Auction Floor. In the system, registered brokers have the

authority to prepare and publish the catalog based on the

grade and types of teas which are offered by the producer.

The published catalog is visible to all the interested buyers

who are willing to bid for the same.

Auction- Auction module enables the EATTA Admin to

set and control e-Auction parameters based on its rule

book. Here brokers are able to set the reserve price then

carry out the auction process and registered buyers place

their bids for the respective lots of teas. The bids are placed

within pre-defined auction session and the final auction

result is displayed where highest bidder is recorded and

declared a winner.

Business- Business Module controls the flow of all tea

trade business transactions. This module comes into picture

where the lot has been finally sold to the highest bidder.

Here sales invoice is generated by the broker and sent to

the buyer for payment of the teas bought during auction.

After payment confirmation, Tea Release Document and

Loading Instructions is generated by broker and buyer and

sent to the production warehouse for tea dispatch to the

buyer warehouse.

As part of the Scope of Work, CSM Technologies provided other

following services:

Application Integration with Banking system using REST

APIs for payment purpose.

Application Testing

Conduct User Acceptance Testing and undertake UAT

related corrections.

User Training and Capacity Building.

Security Audit of the application.

Deployment of the application on Cloud.

Go-Live of the application

Warranty Support for the period of 2 years after Go-Live

Maintenance Support for the period of 2 years after

warranty support period.

Activities Performed

Report all malfunctions to production executives to ensure

immediate action

Facilitate proactive solutions by collecting and analyzing

quality data

Review current standards and policies

Project 5

Name of assignment or project : End-to-End IT

Consulting Services to W&CD Department,

Government of Odisha

Year:- 2016

Location:- Odisha, India

Client:- Women and Child Development Department, Government

of Odisha

Position Held :- Quality Assurance Expert

Main Project Features

Women & Child welfare Department has in past launched various

e-Governance initiatives like Mamata, e-Abhiyog, NGO Project

Monitoring, e-Pragati, Mission Shakti, Women & Child Helplines,

etc. The department intends to deliver faster and effective services

to its beneficiaries through intervention of Information technology.

At the same time department also realize that, it doesn’t have

adequate & qualified personnel to quantify the short & long term

IT requirements and lacks capacity to manage multiple software

designed by multiple vendors. Therefore, in order to provide

consultancy support, design & implement newer software

application and integrate existing applications, a tendering process

was carried out through IDCOL Software Limited and CSM

Technologies was engaged for providing End-to-End consultancy

services for W&CD Department.

The following modules are a part of the project scope:

Software customization & enhancement

IT Management Consultancy

Social Media Management

Institutional Support Services

Activities Performed

Monitor all operations that affect quality

Supervise and guide inspectors, technicians and other staff

Assure the reliability and consistency of production by

checking processes and final output

Project 6

Name of assignment or project: Designing,

development, hosting, maintenance and training of

MIS for Mahila Kisan Sashaktikaran Pariyojana

(MKSP) project

Year:- 2014

Location:- Delhi, India

Client:- Ministry of Rural Development, United Nations

Development Programme, Government of India

Position Held :- Quality Assurance Expert

Main Project Features MKSP is a national program implemented through specially

formulated projects and executed in partnership with Project

Implementing Agencies (PIA). It aims to promote and facilitate

scaling-up successful, small-scale projects that enhance women's

participation and productivity in agriculture and allied activities.

Design, Development of Web and Mobile Application for

Registration of the PIA (Project implementing agency)

This application is used for recording the profile of the Mahila

Kisan.

The mobile application provides facility to record the profile

of the Mahila Kisan and their transactions,

It also has facility to take attendance of the participants and

capture a photo at the beginning and at the end of the training

session.

Since it is a data centric application and meant to store all the

data of Mahila Kisan, in a SQL server database.

Both the mobile and web application communicate to fetch

and store the desired data from the same database.

Activities Performed

Facilitate proactive solutions by collecting and analyzing

quality data

Review current standards and policies

Keep records of quality reports, statistical reviews and

relevant documentation

Ensure all legal standards are met

Project 7 Name of assignment or project: : Disability

Portal

Year:- 2013

Location:- Bhubaneswar, Odisha

Client:- National Rural Health Mission, Government of Odisha

Position Held : Quality Assurance Engineer

Main Project Features

The National Health Mission (NHM) initiated to invite bids from

IT companies for developing web based online software for the

issuance of the disability certificate to differently abled persons. In

order to overcome the difficulty faced by the disabled person to

wait whole day for the process and physically visit office very

often, NHM wanted to develop a web portal where they can apply

for disability certificate online. The project involved developing

and implementing of the web based software application for the

issuance of disability certificate to the disable person.

Activities Performed

Monitor all operations that affect quality

Supervise and guide inspectors, technicians and other staff

Assure the reliability and consistency of production by

checking processes and final output

Appraise customers’ requirements and make sure they are

satisfied

Project 8 Name of assignment or project: ERP Accounting

Year:- 2012

Location:- Bhubaneswar

Client:- :- National Rural Health Mission, Government of Odisha

Position Held : Quality Assurance Engineer

Main Project Features

National Rural Health Mission (NRHM) is a National effort at

ensuring effective healthcare, especially to the poor and

vulnerable sections of the society. Through this application

fund management and allocation is tracked.

This application is integrated with accounting, payroll and

asset module.

Under accounting module all transactions are recorded and

monitored.

Under payroll module salary transactions are recorded with

their attendances.

Under asset management module stock approval and issuing

of stock are managed through the different authority level.

Stock report is also generated to track the asset management

process.

Activities Performed

Review and analyze system specifications

Develop effective strategies and test plans

Execute test cases (manual or automated) and analyze results

Evaluate product code according to specifications

Project 9 Name of assignment or project: - SAMS (Student

Academic Management System)

Year:- 2009-Continuing

Location:- Odisha (India)

Client:- Department of Higher Education, Govt. Of Orissa

Position Held :- Quality Assurance Engineer

Main Project Features

Student Academic Management System (SAMS) proposes a

paradigm shift to e-Admission from the conventional method

of College Admission process.

This comprises of the entire process right from Student

admission into +2 till he leaves the college.

In this project the applicant will fill up the form in online and

take two prints out copy of the filled application form i.e. one

is Applicant Copy and the other is College Copy and upload

the data in server and then the selection procedure will run

after the stipulated time period.

If the applicant will selected then a system generated SMS will

fired to the applicants mobile number or the applicant(s) can

able to know his application status from the web site.

Activities Performed

Devise procedures to inspect and report quality issues

Monitor all operations that affect quality

Supervise and guide inspectors, technicians and other staff

Assure the reliability and consistency of production by

checking processes and final output

Appraise customers’ requirements and make sure they are

satisfied

Expert’s contact information: Email: amulya.pati@csm.co.in Mob: 9437205000

Certification:

I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly

describes myself, my qualifications, and my experience, and I am available to undertake the

assignment in case of an award. I understand that any misstatement or misrepresentation

described herein may lead to my disqualification or dismissal by the Client, and/or sanctions

by the Bank.

Amulya Pati 16

th Oct 2020

Name of Expert Signature Date

Subhendu Kumar Mohapatra 16

th Oct 2020

Name of authorized Signature Date

Representative of the Consultant

(the same who signs the Proposal)

10. Web Application Developer: Saswat Das

1. General

Position Title & No. Web Application Developer

Name of Expert: Saswat Das

Date of Birth 30/11/1988

Country of Citizenship/Residence India

2. Education Details

College/ University /

Institution

Degree(s)/Diploma(s) Obtained Year/ Date of

Obtainment

Anna University, India Bachelor of Engineering

(Computer Science)

2009

3. Employment Record

Period Employing organization and

your title/position. Contact

information for references

Country Summary of activities performed

relevant to the Assignment

2015 to

Present Employing Organization: CSM Technologies Private

Limited

Title: Senior software

Developer

Contact Information for

reference:

Name: Pradyut Mohan Dash

(Program Manager)

Contact Details: +91 674

6635 920

India Analyse customer requirement

to ensure better contribution to

development of networking

tools.

Establishing network

specifications by consulting with

end-users

Analysing workflow and

security requirements

Looking at network performance

issues

Upgrading the Network

Testing, evaluating and

installing network

enhancements

2014-

2015 Employing Organization: Neoelektra Software Private

Limited

Title: Programmer

India Ensure software is up-to-date

with latest technologies

Develop tools and applications

by producing clean, efficient

code

Automate tasks through

appropriate tools and scripting

Review and debug code

Perform validation and

verification testing

Develop high-quality software

design and architecture

2012-

2014 Employing Organization: Ideation R and D Labs

Title: Project Associate

India Work with engineering

managers to develop and

improve world-class coding

standards, design patterns and

practices and to develop

integrated features and tools

Works with management to

create and execute an individual

development plan

4. Membership in Professional Associations and Publications

Diploma (Java)

5. Languages Skills

Language Speaking Reading Writing

English Good Good Good

Hindi Good Good Good

Odia Good Good Good

6. Adequacy for the Assignment:

Detailed Tasks

Assigned on

Consultant’s Team of

Experts:

Produce clean,

efficient code based

on specifications

Verify and deploy

programs and

systems

Work with

developers to design

algorithms and

flowcharts

Integrate software

components and

Reference to Prior Work/Assignments that Best Illustrates

Capability to Handle the Assigned Tasks

Project 1 Name of assignment or project: Consultancy

Services to Develop a Research and Innovation

Grant Management System

Year:- 2019

Location:- Rwanda

Client:- National Council for Science & Technology

Position Held : Senior Software Developer

Main Project Features

The Key features provided under the assignment are as follows:

Online Application

Review Process

Grant Management

Monitoring and Evaluation

Research Permit Management

third-party programs

Troubleshoot, debug

and upgrade existing

software

Gather and evaluate

user feedback

Recommend and

execute

improvements

Create technical

documentation for

reference and

reporting

Other Functionalities: Feedback system through Email and

SMS

Activities Performed

Work with developers to design algorithms and flowcharts

Produce clean, efficient code based on specifications

Integrate software components and third-party programs

Verify and deploy programs and systems

Troubleshoot, debug and upgrade existing software

Project 2 Name of assignment or project: GIS Based

School Mapping Analysis

Year:- 2018

Location:- Ethiopia

Client:- Ministry of Education

Position Held: Senior Software Developer

Main Project Features

Establish an interactive GIS-based web interface for school

mapping which can serve as a tool for Ministry of Education,

Regional, Zonal, and Woreda Education Bureaus

Developed a Mobile App to conduct the survey and collect

the geo data of schools

Developed a GIS-based web portal for school mapping and

Analysis

Pilot survey for 1000 selected schools in first phase

School Data collection & Validation by stakeholders

Conduct Workshop for presenting Analytical reports

Provide training to staff of MoE, regional Education bureau,

& local education offices

Activities performed:

Troubleshoot, debug and upgrade existing software

Gather and evaluate user feedback

Recommend and execute improvements

Create technical documentation for reference and reporting

Project 3 Name of assignment or project: Design,

Development & Commission of Seed Certification

& Plant Variety Protection System (SC PVP)

Year: 2018

Location: Kenya

Client: Kenya Plant Health Inspectorate Service (KEPHIS)

Position Held: Senior Software Developer

Main project features:

Seed Certification module: In this module, the concerned

parties (applicants) apply for seed Certificate and the

transactions pertaining to the same are processed.

Seed Merchant module: This module shall allow the seed

merchant to perform several key functions such as raise

request for field inspection or re-inspection, view the

inspection reports, take requisition for import or export notice

Seed Seller module: The seed seller module basically equips

the seed selling entities to receive notification with regard to

registrations and renewals.

Seed Grower module: Through this module, the seed growing

entities may receive important notifications from KEPHIS.

Additionally, the module will enable the seed grower to

register, apply for renewals, view inspection reports

Plant Variety Testing & Protection module: The major

functionalities catered to by this module shall include receipt

of request and updation of data pertaining to site trials, apply

or withdraw Plant Breeder’s Rights (PBR) grants.

Finance Module: Processes related to management of fees and

pro forma information shall be handled by this module.

Seed testing module: This module shall enable the KEPHIS

officials to sample, test the local or imported seeds and auto-

generate seed testing reports.

Activities performed:

Develop tools and applications by producing clean, efficient

code

Automate tasks through appropriate tools and scripting

Review and debug code

Perform validation and verification testing

Develop high-quality software design and architecture

Project 4 Name of assignment or project: Ethio-ICT

Village Web Portal to Integrate Government and

Business Services in One-Stop Delivery Platform

Year:- 2017

Location:- Ethiopia

Client:- Ministry of Communication and Information Technology

(MCIT)

Position Held : Senior Software Developer

Main Project Features

Development of Web Portal to make it easy for Ethio-ICT

Village users to access the system as the online One-stop

service delivery platform.

Installation of operating systems, database software, and

security patches to ensure the platform is secured

Ensured adherence to quality and security guidelines.

Input test data and Conduct User Acceptance Test for the

developed application.

Activities performed:

Troubleshoot, debug and upgrade existing software

Gather and evaluate user feedback

Recommend and execute improvements

Create technical documentation for reference and reporting

Project 5 Name of assignment or project: Multi-

Functional Integrated Web Portal

Year:- 2016

Location:- Bihar

Client:- Bihar Gram Swaraj Yojna Society, Dept. of Panchayati

Raj(BGSYS), Government of Bihar

Position Held :- Software Developer

Main Project Features

Development of a Multi – Functional Web Portal for BGSYS

that includes Static and Dynamic Features

Web Hosting on gov.in with provision of 100 e-mail IDs on

the web portal with the domain name as (bgsys.gov.in)

Development of Human Resource –Management Information

System (HR – MIS) with its integration with the Web Portal

Development & Integration of Training–Management

Information System (TMIS) on SQL Server

Activities Performed

Troubleshoot, debug and upgrade existing software

Gather and evaluate user feedback

Recommend and execute improvements

Create technical documentation for reference and reporting

Project 6

Name of assignment or project: Designing,

development, hosting, maintenance and training

of MIS for Mahila Kisan Sashaktikaran

Pariyojana (MKSP) project

Year:- 2014

Location:- Delhi, India

Client:- Ministry of Rural Development, United Nations

Development Programme, Government of India

Position Held :- Software Developer

Main Project Features MKSP aims to promote and facilitate scaling-up successful,

small-scale projects that enhance women's participation and

productivity in agriculture and allied activities.

Design, Development of Web and Mobile Application for

Registration of the PIA (Project implementing agency)

This application is used for recording the profile of the

Mahila Kisan.

The mobile application provides facility to record the profile

of the Mahila Kisan and their transactions,

It also has facility to take attendance of the participants and

capture a photo at the beginning and at the end of the training

session.

Since it is a data centric application and meant to store all the

data of Mahila Kisan, in a SQL server database.

Activities Performed

Work with developers to design algorithms and flowcharts

Produce clean, efficient code based on specifications

Integrate software components and third-party programs

Verify and deploy programs and systems

Expert’s contact information: Email: saswatd.das@csm.co.in , Mob: 9040065535

Certification:

I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly

describes myself, my qualifications, and my experience, and I am available to undertake the

assignment in case of an award. I understand that any misstatement or misrepresentation

described herein may lead to my disqualification or dismissal by the Client, and/or sanctions

by the Bank.

Saswat Das 16

th Oct 2020

Name of Expert Signature Date

Subhendu Kumar Mohapatra 16th

Oct 2020

Name of authorized Signature Date

Representative of the Consultant

(the same who signs the Proposal)

11. Tester: Deeptish Majhi

1. General

Position Title & No. Tester

Name of Expert: Deeptish Majhi

Date of Birth 14/07/1981

Country of Citizenship/Residence India

2. Education Details

College/ University /

Institution

Degree(s)/Diploma(s)

Obtained

Year/ Date of

Obtainment

Utkal University, Odisha B.TECH (Bachelor in

Technology)

2004

3. Employment Record

Period

Employing organization and

your title/position. Contact

information for references

Country

Summary of activities performed

relevant to the Assignment

2014 to

Present Employing Organization: CSM Technologies Private

Limited

Title: Senior Tester

Contact Information for

reference:

Name: Pradyut Mohan Dash

(Program Manager)

Contact Details: +91 674 6635

920

India Devise procedures to inspect

and report quality issues

Monitor all operations that

affect quality

Facilitate proactive solutions

by collecting and analyzing

quality data

Keep records of quality

reports, statistical reviews and

relevant documentation

Ensure all legal standards are

met

Communicate with external

quality assurance officers

during on-site inspections

2011-

2014

Company: Orimark

Technolgies Position held:

Consultant - Client

Engagement

India Define configuration

specifications and business

analysis requirements

Define reporting and alerting

requirements

Perform quality assurance

Help design, document and

maintain system processes

Report on common sources of

technical issues or questions

and make recommendations to

product team

2004-

2011

Company: Future Focus

Infotech Position held: Lead -

Process and Business Analyst

India Improve customer service

experience, create engaged

customers and facilitate

organic growth

Take ownership of customers

issues and follow problems

through to resolution

Set a clear mission and deploy

strategies focused towards that

mission

4. Membership in Professional Associations and Publications

ISTQB

5. Languages Skills

Language Speaking Reading Writing

English Good Good Good

Hindi Good Good Good

Odia Good Good Good

6. Adequacy for the Assignment:

Detailed Tasks

Assigned on

Consultant’s Team of

Experts:

Devise procedures

to inspect and report

quality issues

Monitor all

operations that

affect quality

Supervise and guide

inspectors,

technicians and

Reference to Prior Work/Assignments that Best Illustrates

Capability to Handle the Assigned Tasks

Project 1 Name of assignment or project: Consultancy

Services to Develop a Research and Innovation

Grant Management System

Year:- 2019

Location:- Rwanda

Client:- National Council for Science & Technology

Position Held : Quality Assurance Expert

Main Project Features

The Key features provided under the assignment are as follows:

Online Application

Review Process

Grant Management

other staff

Assure the

reliability and

consistency of

production by

checking processes

and final output

Appraise customers’

requirements and

make sure they are

satisfied

Report all

malfunctions to

production

executives to ensure

immediate action

Facilitate proactive

solutions by

collecting and

analyzing quality

data

Review current

standards and

policies

Keep records of

quality reports,

statistical reviews

and relevant

documentation

Monitoring and Evaluation

Research Permit Management

Other Functionalities: Feedback system through Email and

SMS

Activities Performed

Monitor all operations that affect quality

Supervise and guide inspectors, technicians and other staff

Assure the reliability and consistency of production by

checking processes and final output

Appraise customers’ requirements and make sure they are

satisfied

Project 2 Name of assignment or project: Development,

Implementation, 5 years Maintenance, Improvement

and Addition of Mobile and web based Integrated

system for Online Process Automation, Monitoring,

Governance & Analysis of School of Jharkhand

Year:- 2019

Location:- Jharkhand, India

Client:- Jharkhand Education Project Council (JEPC)

Position Held : Quality Assurance Expert

Main Project Features

The scope of this assignment include:

Design & development Web application Software

o Analytical web dashboard

o Student attendance module

o Teacher attendance module

o Learning Material sharing module

o Scheme monitoring module

o User Management module

o Grievance redressal module

Mobile application development

Deployment of the application

Training to the respective stakeholders of client

Support service post implementation

5 Years Maintenance Service

Activities Performed

Report all malfunctions to production executives to ensure

immediate action

Facilitate proactive solutions by collecting and analyzing

quality data

Review current standards and policies

Keep records of quality reports, statistical reviews and

relevant documentation

Ensure all legal standards are met

Project 3 Name of assignment or project: Design, Development & Commission of Seed Certification & Plant Variety Protection System (SC PVP)

Year: 2018

Location: Kenya

Client: Kenya Plant Health Inspectorate Service (KEPHIS)

Position Held : Quality Assurance Expert

Main project features:

Seed Certification module: In this module, the concerned

parties (applicants) apply for seed Certificate and the

transactions pertaining to the same are processed.

Seed Merchant module: This module shall allow the seed

merchant to perform several key functions such as raise request

for field inspection or re-inspection, view the inspection

reports, take requisition for import or export notice etc.

Seed Seller module: The seed seller module basically equips

the seed selling entities to receive notification with regard to

registrations and renewals. Through this module, the seller

shall be able to manage the payment receipts against renewals

and registrations.

Seed Grower module: Through this module, the seed growing

entities may receive important notifications from KEPHIS.

Additionally, the module will enable the seed grower to

register, apply for renewals, view inspection reports among

other

Plant Variety Testing & Protection module: The major

functionalities catered to by this module shall include receipt of

request and updation of data pertaining to site trials, apply or

withdraw Plant Breeder’s Rights (PBR) grants.

Finance Module: Processes related to management of fees and

pro forma information shall be handled by this module.

Seed testing module: This module shall enable the KEPHIS officials to sample, test the local or imported seeds and auto-generate seed testing reports.

Activities performed:

Devise procedures to inspect and report quality issues

Monitor all operations that affect quality

Supervise and guide inspectors, technicians and other staff

Assure the reliability and consistency of production by

checking processes and final output

Appraise customers’ requirements and make sure they are

satisfied

Project 4 Name of assignment or project: Development,

Deployment and Maintenance of Integrated Tea

Trade System (ITTS)

Year: 2018

Location: Kenya

Client: East Africa Tea Trade Association (EATTA)

Position Held: Project Manager

Main Project Features:

Integrated Tea Auction Platform developed for EATTA simplified

the Tea Trading Process and its associated transactions and thereby

increased efficiency, transparency and accountability. The platform

comprises of the four core software modules whose functionalities

have been listed below-

Member/User Registration- There are many players in the

Tea Trade Cycle as stated above, therefore to register each

and every stakeholder in the system is a preliminary

requirement to carry out further tea trade process. This

module thereby defines membership parameters and

controls member’s/users registration into the system.

Catalog- Catalog module aggregates and displays the list

of categories of the Teas which are available for sale at the

Auction Floor. In the system, registered brokers have the

authority to prepare and publish the catalog based on the

grade and types of teas which are offered by the producer.

The published catalog is visible to all the interested buyers

who are willing to bid for the same.

Auction- Auction module enables the EATTA Admin to

set and control e-Auction parameters based on its rule

book. Here brokers are able to set the reserve price then

carry out the auction process and registered buyers place

their bids for the respective lots of teas. The bids are placed

within pre-defined auction session and the final auction

result is displayed where highest bidder is recorded and

declared a winner.

Business- Business Module controls the flow of all tea

trade business transactions. This module comes into picture

where the lot has been finally sold to the highest bidder.

Here sales invoice is generated by the broker and sent to

the buyer for payment of the teas bought during auction.

After payment confirmation, Tea Release Document and

Loading Instructions is generated by broker and buyer and

sent to the production warehouse for tea dispatch to the

buyer warehouse.

As part of the Scope of Work, CSM Technologies provided other

following services:

Application Integration with Banking system using REST

APIs for payment purpose.

Application Testing

Conduct User Acceptance Testing and undertake UAT

related corrections.

User Training and Capacity Building.

Security Audit of the application.

Deployment of the application on Cloud.

Go-Live of the application

Warranty Support for the period of 2 years after Go-Live

Maintenance Support for the period of 2 years after

warranty support period.

Activities Performed

Report all malfunctions to production executives to ensure

immediate action

Facilitate proactive solutions by collecting and analyzing

quality data

Review current standards and policies

Project 5

Name of assignment or project : End-to-End IT

Consulting Services to W&CD Department,

Government of Odisha

Year:- 2016

Location:- Odisha, India

Client:- Women and Child Development Department, Government

of Odisha

Position Held :- Quality Assurance Expert

Main Project Features

Women & Child welfare Department has in past launched various

e-Governance initiatives like Mamata, e-Abhiyog, NGO Project

Monitoring, e-Pragati, Mission Shakti, Women & Child Helplines,

etc. The department intends to deliver faster and effective services

to its beneficiaries through intervention of Information technology.

At the same time department also realize that, it doesn’t have

adequate & qualified personnel to quantify the short & long term

IT requirements and lacks capacity to manage multiple software

designed by multiple vendors. Therefore, in order to provide

consultancy support, design & implement newer software

application and integrate existing applications, a tendering process

was carried out through IDCOL Software Limited and CSM

Technologies was engaged for providing End-to-End consultancy

services for W&CD Department.

The following modules are a part of the project scope:

Software customization & enhancement

IT Management Consultancy

Social Media Management

Institutional Support Services

Activities Performed

Monitor all operations that affect quality

Supervise and guide inspectors, technicians and other staff

Assure the reliability and consistency of production by

checking processes and final output

Project 6

Name of assignment or project: Designing,

development, hosting, maintenance and training of

MIS for Mahila Kisan Sashaktikaran Pariyojana

(MKSP) project

Year:- 2014

Location:- Delhi, India

Client:- Ministry of Rural Development, United Nations

Development Programme, Government of India

Position Held :- Quality Assurance Expert

Main Project Features MKSP is a national program implemented through specially

formulated projects and executed in partnership with Project

Implementing Agencies (PIA). It aims to promote and facilitate

scaling-up successful, small-scale projects that enhance women's

participation and productivity in agriculture and allied activities.

Design, Development of Web and Mobile Application for

Registration of the PIA (Project implementing agency)

This application is used for recording the profile of the Mahila

Kisan.

The mobile application provides facility to record the profile

of the Mahila Kisan and their transactions,

It also has facility to take attendance of the participants and

capture a photo at the beginning and at the end of the training

session.

Since it is a data centric application and meant to store all the

data of Mahila Kisan, in a SQL server database.

Both the mobile and web application communicate to fetch

and store the desired data from the same database.

Activities Performed

Facilitate proactive solutions by collecting and analyzing

quality data

Review current standards and policies

Keep records of quality reports, statistical reviews and

relevant documentation

Ensure all legal standards are met

Project 7 Name of assignment or project: : Disability

Portal

Year:- 2013

Location:- Bhubaneswar, Odisha

Client:- National Rural Health Mission, Government of Odisha

Position Held : Quality Assurance Engineer

Main Project Features

The National Health Mission (NHM) initiated to invite bids from

IT companies for developing web based online software for the

issuance of the disability certificate to differently abled persons. In

order to overcome the difficulty faced by the disabled person to

wait whole day for the process and physically visit office very

often, NHM wanted to develop a web portal where they can apply

for disability certificate online. The project involved developing

and implementing of the web based software application for the

issuance of disability certificate to the disable person.

Activities Performed

Monitor all operations that affect quality

Supervise and guide inspectors, technicians and other staff

Assure the reliability and consistency of production by

checking processes and final output

Appraise customers’ requirements and make sure they are

satisfied

Project 8 Name of assignment or project: ERP Accounting

Year:- 2012

Location:- Bhubaneswar

Client:- :- National Rural Health Mission, Government of Odisha

Position Held : Quality Assurance Engineer

Main Project Features

National Rural Health Mission (NRHM) is a National effort at

ensuring effective healthcare, especially to the poor and

vulnerable sections of the society. Through this application

fund management and allocation is tracked.

This application is integrated with accounting, payroll and

asset module.

Under accounting module all transactions are recorded and

monitored.

Under payroll module salary transactions are recorded with

their attendances.

Under asset management module stock approval and issuing

of stock are managed through the different authority level.

Stock report is also generated to track the asset management

process.

Activities Performed

Review and analyze system specifications

Develop effective strategies and test plans

Execute test cases (manual or automated) and analyze results

Evaluate product code according to specifications

Project 9 Name of assignment or project: - SAMS (Student

Academic Management System)

Year:- 2009-Continuing

Location:- Odisha (India)

Client:- Department of Higher Education, Govt. Of Orissa

Position Held :- Quality Assurance Engineer

Main Project Features

Student Academic Management System (SAMS) proposes a

paradigm shift to e-Admission from the conventional method

of College Admission process.

This comprises of the entire process right from Student

admission into +2 till he leaves the college.

In this project the applicant will fill up the form in online and

take two prints out copy of the filled application form i.e. one

is Applicant Copy and the other is College Copy and upload

the data in server and then the selection procedure will run

after the stipulated time period.

If the applicant will selected then a system generated SMS will

fired to the applicants mobile number or the applicant(s) can

able to know his application status from the web site.

Activities Performed

Devise procedures to inspect and report quality issues

Monitor all operations that affect quality

Supervise and guide inspectors, technicians and other staff

Assure the reliability and consistency of production by

checking processes and final output

Appraise customers’ requirements and make sure they are

satisfied

Expert’s contact information: Email: deeptish.majhi@csm.co.in Mob: 7064342793

Certification:

I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly

describes myself, my qualifications, and my experience, and I am available to undertake the

assignment in case of an award. I understand that any misstatement or misrepresentation

described herein may lead to my disqualification or dismissal by the Client, and/or sanctions

by the Bank.

Deeptish Majhi 16th

Oct 2020

Name of Expert Signature Date

Subhendu Kumar Mohapatra 16

th Oct 2020

Name of authorized Signature Date

Representative of the Consultant

(the same who signs the Proposal)

12. Test Lead: Sumita Pruseth

1. General

Position Title & No. Test Lead

Name of Expert: Sumita Pruseth

Date of Birth 02-Aug-1978

Country of Citizenship/Residence India

2. Education Details

College/ University /

Institution

Degree(s)/Diploma(s)

Obtained

Year/ Date of

Obtainment

Sambalpur University, Odisha Master in Computer

Applications 2006

3. Employment Record

Period

Employing organization and

your title/position. Contact

information for references

Country

Summary of activities performed

relevant to the Assignment

2009 to

Present

Company: CSM Technologies

Position held: Test Lead

For references:

Name:- Manasis Mishra, Sr.

Test Lead

Tel Ph: 0674 301 2979

e-Mail:

manasis.mishra@csmpl.com

India ­ Preparation of Test Plan

­ Functional Test case

Preparation

­ Supervision and review of test

cases and their subsequent

execution

­ Getting involved with bug

review session

­ Test cases execution

­ Reporting and escalation of

bugs

­ Client interaction for managing

bugs and improving usability

and performance

4. Membership in Professional Associations and Publications

International Software Testing Qualifications Board (ISTQB) Certification

5. Languages Skills

Language Speaking Reading Writing

English Good Good Good

Hindi Good Good Good

Odia Good Good Good

6. Adequacy for the Assignment:

Detailed Tasks Reference to Prior Work/Assignments that Best Illustrates

Assigned on

Consultant’s Team of

Experts:

Test cases execution

Reporting and

escalation of bugs

Client interaction

for managing bugs

and improving

usability and

performance

Preparation of Test

Plan

Functional Test case

Preparation

Supervision and

review of test cases

and their subsequent

execution

Getting involved

with bug review

session

Capability to Handle the Assigned Tasks

Project 1 Name of assignment or project: Consultancy

Services to Develop a Research and Innovation

Grant Management System

Year:- 2019

Location:- Rwanda

Client:- National Council for Science & Technology

Position Held : Quality Assurance Expert

Main Project Features

The Key features provided under the assignment are as follows:

Online Application

Review Process

Grant Management

Monitoring and Evaluation

Research Permit Management

Other Functionalities: Feedback system through Email and

SMS

Activities Performed

Monitor all operations that affect quality

Supervise and guide inspectors, technicians and other staff

Assure the reliability and consistency of production by

checking processes and final output

Appraise customers’ requirements and make sure they are

satisfied

Project 2 Name of assignment or project: Development,

Implementation, 5 years Maintenance, Improvement

and Addition of Mobile and web based Integrated

system for Online Process Automation, Monitoring,

Governance & Analysis of School of Jharkhand

Year:- 2019

Location:- Jharkhand, India

Client:- Jharkhand Education Project Council (JEPC)

Position Held : Quality Assurance Expert

Main Project Features

The scope of this assignment include:

Design & development Web application Software

o Analytical web dashboard

o Student attendance module

o Teacher attendance module

o Learning Material sharing module

o Scheme monitoring module

o User Management module

o Grievance redressal module

Mobile application development

Deployment of the application

Training to the respective stakeholders of client

Support service post implementation

5 Years Maintenance Service

Activities Performed

Test cases execution

Reporting and escalation of bugs

Client interaction for managing bugs and improving usability

and performance

Preparation of Test Plan

Functional Test case Preparation Review current standards and

policies

Keep records of quality reports, statistical reviews and

relevant documentation

Ensure all legal standards are met

Project 3 Name of assignment or project: Design, Development & Commission of Seed Certification & Plant Variety Protection System (SC PVP)

Year: 2018

Location: Kenya

Client: Kenya Plant Health Inspectorate Service (KEPHIS)

Position Held : Quality Assurance Expert

Main project features:

Seed Certification module: In this module, the concerned

parties (applicants) apply for seed Certificate and the

transactions pertaining to the same are processed.

Seed Merchant module: This module shall allow the seed

merchant to perform several key functions such as raise request

for field inspection or re-inspection, view the inspection

reports, take requisition for import or export notice etc.

Seed Seller module: The seed seller module basically equips

the seed selling entities to receive notification with regard to

registrations and renewals. Through this module, the seller

shall be able to manage the payment receipts against renewals

and registrations.

Seed Grower module: Through this module, the seed growing

entities may receive important notifications from KEPHIS.

Additionally, the module will enable the seed grower to

register, apply for renewals, view inspection reports among

other

Plant Variety Testing & Protection module: The major

functionalities catered to by this module shall include receipt of

request and updation of data pertaining to site trials, apply or

withdraw Plant Breeder’s Rights (PBR) grants.

Finance Module: Processes related to management of fees and

pro forma information shall be handled by this module.

Seed testing module: This module shall enable the KEPHIS officials to sample, test the local or imported seeds and auto-generate seed testing reports.

Activities performed:

Client interaction for managing bugs and improving usability

and performance

Preparation of Test Plan

Functional Test case Preparation

Supervision and review of test cases and their subsequent

execution

Getting involved with bug review session

Project 4 Name of assignment or project: Development,

Deployment and Maintenance of Integrated Tea

Trade System (ITTS)

Year: 2018

Location: Kenya

Client: East Africa Tea Trade Association (EATTA)

Position Held: Project Manager

Main Project Features:

Integrated Tea Auction Platform developed for EATTA simplified

the Tea Trading Process and its associated transactions and thereby

increased efficiency, transparency and accountability. The platform

comprises of the four core software modules whose functionalities

have been listed below-

Member/User Registration- There are many players in the

Tea Trade Cycle as stated above, therefore to register each

and every stakeholder in the system is a preliminary

requirement to carry out further tea trade process. This

module thereby defines membership parameters and

controls member’s/users registration into the system.

Catalog- Catalog module aggregates and displays the list

of categories of the Teas which are available for sale at the

Auction Floor. In the system, registered brokers have the

authority to prepare and publish the catalog based on the

grade and types of teas which are offered by the producer.

The published catalog is visible to all the interested buyers

who are willing to bid for the same.

Auction- Auction module enables the EATTA Admin to

set and control e-Auction parameters based on its rule

book. Here brokers are able to set the reserve price then

carry out the auction process and registered buyers place

their bids for the respective lots of teas. The bids are placed

within pre-defined auction session and the final auction

result is displayed where highest bidder is recorded and

declared a winner.

Business- Business Module controls the flow of all tea

trade business transactions. This module comes into picture

where the lot has been finally sold to the highest bidder.

Here sales invoice is generated by the broker and sent to

the buyer for payment of the teas bought during auction.

After payment confirmation, Tea Release Document and

Loading Instructions is generated by broker and buyer and

sent to the production warehouse for tea dispatch to the

buyer warehouse.

As part of the Scope of Work, CSM Technologies provided other

following services:

Application Integration with Banking system using REST

APIs for payment purpose.

Application Testing

Conduct User Acceptance Testing and undertake UAT

related corrections.

User Training and Capacity Building.

Security Audit of the application.

Deployment of the application on Cloud.

Go-Live of the application

Warranty Support for the period of 2 years after Go-Live

Maintenance Support for the period of 2 years after

warranty support period.

Activities Performed

Report all malfunctions to production executives to ensure

immediate action

Facilitate proactive solutions by collecting and analyzing

quality data

Review current standards and policies

Project 5

Name of assignment or project : End-to-End IT

Consulting Services to W&CD Department,

Government of Odisha

Year:- 2016

Location:- Odisha, India

Client:- Women and Child Development Department, Government

of Odisha

Position Held :- Quality Assurance Expert

Main Project Features

Women & Child welfare Department has in past launched various

e-Governance initiatives like Mamata, e-Abhiyog, NGO Project

Monitoring, e-Pragati, Mission Shakti, Women & Child Helplines,

etc. The department intends to deliver faster and effective services

to its beneficiaries through intervention of Information technology.

At the same time department also realize that, it doesn’t have

adequate & qualified personnel to quantify the short & long term

IT requirements and lacks capacity to manage multiple software

designed by multiple vendors. Therefore, in order to provide

consultancy support, design & implement newer software

application and integrate existing applications, a tendering process

was carried out through IDCOL Software Limited and CSM

Technologies was engaged for providing End-to-End consultancy

services for W&CD Department.

The following modules are a part of the project scope:

Software customization & enhancement

IT Management Consultancy

Social Media Management

Institutional Support Services

Activities Performed

Monitor all operations that affect quality

Supervise and guide inspectors, technicians and other staff

Assure the reliability and consistency of production by

checking processes and final output

Project 6

Name of assignment or project: Designing,

development, hosting, maintenance and training of

MIS for Mahila Kisan Sashaktikaran Pariyojana

(MKSP) project

Year:- 2014

Location:- Delhi, India

Client:- Ministry of Rural Development, United Nations

Development Programme, Government of India

Position Held :- Quality Assurance Expert

Main Project Features MKSP is a national program implemented through specially

formulated projects and executed in partnership with Project

Implementing Agencies (PIA). It aims to promote and facilitate

scaling-up successful, small-scale projects that enhance women's

participation and productivity in agriculture and allied activities.

Design, Development of Web and Mobile Application for

Registration of the PIA (Project implementing agency)

This application is used for recording the profile of the Mahila

Kisan.

The mobile application provides facility to record the profile

of the Mahila Kisan and their transactions,

It also has facility to take attendance of the participants and

capture a photo at the beginning and at the end of the training

session.

Since it is a data centric application and meant to store all the

data of Mahila Kisan, in a SQL server database.

Both the mobile and web application communicate to fetch

and store the desired data from the same database.

Activities Performed

Preparation of Test Plan

Functional Test case Preparation

Supervision and review of test cases and their subsequent

execution

Getting involved with bug review session

Project 7 Name of assignment or project: : Disability

Portal

Year:- 2013

Location:- Bhubaneswar, Odisha

Client:- National Rural Health Mission, Government of Odisha

Position Held : Quality Assurance Engineer

Main Project Features

The National Health Mission (NHM) initiated to invite bids from

IT companies for developing web based online software for the

issuance of the disability certificate to differently abled persons. In

order to overcome the difficulty faced by the disabled person to

wait whole day for the process and physically visit office very

often, NHM wanted to develop a web portal where they can apply

for disability certificate online. The project involved developing

and implementing of the web based software application for the

issuance of disability certificate to the disable person.

Activities Performed

Monitor all operations that affect quality

Supervise and guide inspectors, technicians and other staff

Assure the reliability and consistency of production by

checking processes and final output

Appraise customers’ requirements and make sure they are

satisfied

Project 8 Name of assignment or project: ERP Accounting

Year:- 2012

Location:- Bhubaneswar

Client:- :- National Rural Health Mission, Government of Odisha

Position Held : Quality Assurance Engineer

Main Project Features

National Rural Health Mission (NRHM) is a National effort at

ensuring effective healthcare, especially to the poor and

vulnerable sections of the society. Through this application

fund management and allocation is tracked.

This application is integrated with accounting, payroll and

asset module.

Under accounting module all transactions are recorded and

monitored.

Under payroll module salary transactions are recorded with

their attendances.

Under asset management module stock approval and issuing

of stock are managed through the different authority level.

Stock report is also generated to track the asset management

process.

Activities Performed

Review and analyze system specifications

Develop effective strategies and test plans

Execute test cases (manual or automated) and analyze results

Evaluate product code according to specifications

Project 9 Name of assignment or project: - SAMS (Student

Academic Management System)

Year:- 2009-Continuing

Location:- Odisha (India)

Client:- Department of Higher Education, Govt. Of Orissa

Position Held :- Quality Assurance Engineer

Main Project Features

Student Academic Management System (SAMS) proposes a

paradigm shift to e-Admission from the conventional method

of College Admission process.

This comprises of the entire process right from Student

admission into +2 till he leaves the college.

In this project the applicant will fill up the form in online and

take two prints out copy of the filled application form i.e. one

is Applicant Copy and the other is College Copy and upload

the data in server and then the selection procedure will run

after the stipulated time period.

If the applicant will selected then a system generated SMS will

fired to the applicants mobile number or the applicant(s) can

able to know his application status from the web site.

Activities Performed

Devise procedures to inspect and report quality issues

Monitor all operations that affect quality

Supervise and guide inspectors, technicians and other staff

Assure the reliability and consistency of production by

checking processes and final output

Appraise customers’ requirements and make sure they are

satisfied

Expert’s contact information: Email: sumita.pruseth@csm.co.in Mob: 8763422591

Certification:

I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly

describes myself, my qualifications, and my experience, and I am available to undertake the

assignment in case of an award. I understand that any misstatement or misrepresentation

described herein may lead to my disqualification or dismissal by the Client, and/or sanctions

by the Bank.

Sumita Pruseth 16

th Oct 2020

Name of Expert Signature Date

Subhendu Kumar Mohapatra 16

th Oct 2020

Name of authorized Signature Date

Representative of the Consultant

(the same who signs the Proposal)

13. Content Writer: Sonali Nayak

1. General

Position Title & No. Content Writer

Name of Expert: Sonali Nayak

Date of Birth 02-Oct-1984

Country of Citizenship/Residence India

2. Education Details

College/ University / Institution Degree(s)/Diploma(s) Obtained Year/ Date of

Obtainment

Bangalore University BSC (Biotechnology) 2006

NICE (Sambalpur University) Master in Computer Application 2018

3. Employment Record

Period Employing organization and

your title/position. Contact

information for references

Country Summary of activities performed

relevant to the Assignment

2015 To

Present Employing Organization: CSM Technologies Private

Limited

Title: Senior Content Writer

Contact Information for

reference:

Name: Pradyut Mohan Dash

(Program Manager)

Contact Details: +91 674 6635

920

India Formulating new ideas and

strategies for effective content

Create content that is

innovative and original

Develop copy on a wide variety

of topics for website.

Create eye-catching and

innovative headlines

Collaborate with campaign

managers, creative team, and

designers.

2007-

2008 Employing Organization: Dexler Information Solutions

Title: Junior Web Designer

India Developing content for the

portal.

Assisting the marketing team in

developing content.

Proofreading content for errors

and inconsistencies.

Editing and polishing existing

content to improve readability.

4. Membership in Professional Associations and Publications

Not Available

5. Languages Skills

Language Speaking Reading Writing

English Good Good Good

Hindi Good Good Good

6. Adequacy for the Assignment:

Detailed Tasks

Assigned on

Consultant’s Team of

Experts:

Prepare textual

content

Prepare user manual

Specify the

multimedia content

needed to support or

work alongside

textual content.

Locate and select

appropriate, existing

multimedia content,

including still

images,

Liaise with

multimedia

specialists in the

creation of any new

multimedia content.

Recommend changes

in editorial policy and

site design.

Reference to Prior Work/Assignments that Best Illustrates

Capability to Handle the Assigned Tasks

Project 1 Name of assignment or project: Development,

Implementation, 5 years Maintenance,

Improvement and Addition of Mobile and web

based Integrated system for Online Process

Automation, Monitoring, Governance & Analysis

of School of Jharkhand

Year:- 2019

Location:- Jharkhand, India

Client:- Jharkhand Education Project Council (JEPC)

Position Held : Senior Content Writer

Main Project Features

The scope of this assignment include:

Design & development Web application Software

o Analytical web dashboard

o Student attendance module

o Teacher attendance module

o Learning Material sharing module

o Scheme monitoring module

o User Management module

o Grievance redressal module

Mobile application development

Deployment of the application

Training to the respective stakeholders of client

Support service post implementation

5 Years Maintenance Service

Activities Performed

Formulating new ideas and strategies for effective content

Create content that is innovative and original

Develop copy on a wide variety of topics for website.

Create eye-catching and innovative headlines

Collaborate with campaign managers, creative team, and

designers.

Project 2 Name of assignment or project: Development,

Deployment and Maintenance of Integrated Tea

Trade System (ITTS)

Year: 2018

Location: Kenya

Client: East Africa Tea Trade Association (EATTA)

Position Held: Senior Content Writer

Main Project Features:

Integrated Tea Auction Platform developed for EATTA

simplified the Tea Trading Process and its associated transactions

and thereby increased efficiency, transparency and accountability.

The platform comprises of the four core software modules whose

functionalities have been listed below-

Member/User Registration- There are many players in

the Tea Trade Cycle as stated above, therefore to register

each and every stakeholder in the system is a preliminary

requirement to carry out further tea trade process. This

module thereby defines membership parameters and

controls member’s/users registration into the system.

Catalog- Catalog module aggregates and displays the list

of categories of the Teas which are available for sale at the

Auction Floor. In the system, registered brokers have the

authority to prepare and publish the catalog based on the

grade and types of teas which are offered by the producer.

The published catalog is visible to all the interested buyers

who are willing to bid for the same.

Auction- Auction module enables the EATTA Admin to

set and control e-Auction parameters based on its rule

book. Here brokers are able to set the reserve price then

carry out the auction process and registered buyers place

their bids for the respective lots of teas. The bids are

placed within pre-defined auction session and the final

auction result is displayed where highest bidder is

recorded and declared a winner.

Business- Business Module controls the flow of all tea

trade business transactions. This module comes into

picture where the lot has been finally sold to the highest

bidder. Here sales invoice is generated by the broker and

sent to the buyer for payment of the teas bought during

auction. After payment confirmation, Tea Release

Document and Loading Instructions is generated by

broker and buyer and sent to the production warehouse for

tea dispatch to the buyer warehouse.

As part of the Scope of Work, CSM Technologies provided other

following services:

Application Integration with Banking system using REST

APIs for payment purpose.

Application Testing

Conduct User Acceptance Testing and undertake UAT

related corrections.

User Training and Capacity Building.

Security Audit of the application.

Deployment of the application on Cloud.

Go-Live of the application

Warranty Support for the period of 2 years after Go-Live

Maintenance Support for the period of 2 years after

warranty support period.

Activities Performed

Write award documents,

Write user manual

Write case studies

Prepare textual content and user manual

Project 3 Name of assignment or project: World Bank

School Mapping and Analysis

Year:- 2018

Location:- Ethiopia

Client:- Ministry of Education

Position Held :- Senior Content Writer

Main Project Features

Census and Data Collection of Schools

Formalization of data collection plan

Development of Geo-Data Model

Collection of Data available at Ethiopian Map Agency

Development of Mobile application

GPS Field Survey

Attribute Data Collection

Data Validation and School Map Development

Validation and Sanitization of collected Data

Codification of school data

Geo-referenced Ethiopia School Map Development

Web GIS Development

Y-Model Web GIS development methodology

Data Analysis and Visualization

Illustrative Layers Visualization

Activities Performed

Developing content for the portal.

Assisting the marketing team in developing content.

Proofreading content for errors and inconsistencies.

Editing and polishing existing content to improve readability.

Project 4 Name of assignment or project: Multi-

Functional Integrated Web Portal

Year:- 2016

Location:- Bihar

Client:- Bihar Gram Swaraj Yojna Society, Dept. of Panchayati

Raj(BGSYS), Government of Bihar

Position Held :- Content Writer

Main Project Features

Development of a Multi – Functional Web Portal for BGSYS

that includes Static and Dynamic Features

Web Hosting on gov.in with provision of 100 e-mail IDs on

the web portal with the domain name as (bgsys.gov.in)

Development of Human Resource –Management Information

System (HR – MIS) with its integration with the Web Portal

Development & Integration of Training–Management

Information System (TMIS) on SQL Server

Activities Performed

Developing content for the portal.

Assisting the marketing team in developing content.

Proofreading content for errors and inconsistencies.

Editing and polishing existing content to improve readability.

Conducting keyword research and using SEO best practices

to increase traffic to the website.

Project 5

Name of assignment or project : End-to-End IT

Consulting Services to W&CD Department,

Government of Odisha

Year:- 2016

Location:- Odisha, India

Client:- Women and Child Development Department,

Government of Odisha

Position Held :- Content Writer

Main Project Features

Women & Child welfare Department has in past launched various

e-Governance initiatives like Mamata, e-Abhiyog, NGO Project

Monitoring, e-Pragati, Mission Shakti, Women & Child

Helplines, etc. The department intends to deliver faster and

effective services to its beneficiaries through intervention of

Information technology. At the same time department also realize

that, it doesn’t have adequate & qualified personnel to quantify

the short & long term IT requirements and lacks capacity to

manage multiple software designed by multiple vendors.

Therefore, in order to provide consultancy support, design &

implement newer software application and integrate existing

applications, a tendering process was carried out through IDCOL

Software Limited and CSM Technologies was engaged for

providing End-to-End consultancy services for W&CD

Department.

The following modules are a part of the project scope:

Software customization & enhancement

IT Management Consultancy

Social Media Management

Institutional Support Services

Activities Performed

Write, edit and publish content for web application.

Create content that provides information, across a wide

variety of digital platforms

Work closely with the digital marketing team to produce

content that generates results

Use editing, content management, and HTML skills to publish

and edit content across various platforms

Project 6

Name of assignment or project: Designing,

development, hosting, maintenance and training

of MIS for Mahila Kisan Sashaktikaran

Pariyojana (MKSP) project

Year:- 2014

Location:- Delhi, India

Client:- Ministry of Rural Development, United Nations

Development Programme, Government of India

Position Held :- Content Writer

Main Project Features MKSP is a national program implemented through specially

formulated projects and executed in partnership with Project

Implementing Agencies (PIA). It aims to promote and facilitate

scaling-up successful, small-scale projects that enhance women's

participation and productivity in agriculture and allied activities.

Design, Development of Web and Mobile Application for

Registration of the PIA (Project implementing agency)

This application is used for recording the profile of the

Mahila Kisan.

The mobile application provides facility to record the profile

of the Mahila Kisan and their transactions,

It also has facility to take attendance of the participants and

capture a photo at the beginning and at the end of the training

session.

Since it is a data centric application and meant to store all the

data of Mahila Kisan, in a SQL server database.

Activities Performed

Write, edit and publish content for web application.

Create content that provides information, across a wide

variety of digital platforms

Work closely with the digital marketing team to produce

content that generates results

Use editing, content management, and HTML skills to

publish and edit content across various platforms

Expert’s contact information: Email: sonali.nayak@csm.co.in , Mob: 9437280377

Certification:

I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly

describes myself, my qualifications, and my experience, and I am available to undertake the

assignment in case of an award. I understand that any misstatement or misrepresentation

described herein may lead to my disqualification or dismissal by the Client, and/or sanctions

by the Bank.

Sonali Nayak 16

th Oct 2020

Name of Expert Signature Date

Subhendu Kumar Mohapatra 16

th Oct 2020

Name of authorized Signature Date

Representative of the Consultant

(the same who signs the Proposal)

……………………………………………………………………………………………………

APPENDIX C – BREAKDOWN OF CONTRACT PRICE

FORM FIN-3 BREAKDOWN OF REMUNERATION

SL# Name Position Work Type

Person Month Remuneration Rate (In USD)

Time Input in Person/ Month

Total Amount (In USD)

Key Expert

K-1 Noraly Nhantunbo

Team Leader Home 6000 5.25 31,500

Field 7000 0.75 5,250

K-2 Nelson Chamba

Database Administrator

Home 3000 3 9,000

Field 4000 0 -

K-3 Euclides Mazive

Software Developer

Home 2000 6 12,000

Field 3000 0 -

K-4 Fernando Ernesto

System Analyst Home 2500 5 12,500

Field 3500 0 -

K-5 Isac Domingos Infrastructure Architect

Home 2500 4 10,000

Field 3500 0 -

K-6 Subhendu Mohapatra

Delivery Manager

Home 6000 6 36,000

Field 7000 0 -

K-7 Siddhartha Gautam

Database Developer

Home 2000 5 10,000

Field 3000 0 -

K-8 Prasanta Kumar Nayak

Domain Expert Home 3000 6 18,000

Field 4000 0 -

K-9 Saswat Das Web Application Developer 1

Home 2000 6 12,000

Field 3000 0 -

K-10 Amulya Pati Quality assurance1

Home 3000 4 12,000

Field 4000 0 -

K-11 Sumitra Pruseth

Test Lead Home 3000 3 9,000

Field 4000 0 -

K-12 Deeptish Majhi

Tester Home 2000 5 10,000

Field 3000 0 -

K-13 Sonali Nayak Content Writer Home 1300 4 5,200

Field 2000 0 -

Non-Key Experts

N-1 Fulgêncio Matlhombe

Business Analyst Home 2500 0 -

Field 3000 6 18,000

N-2 Candido Ndimande

Change Management Expert

Home 2500 0 -

Field 3000 2 6,000

SL# Name Position Work Type

Person Month Remuneration Rate (In USD)

Time Input in Person/ Month

Total Amount (In USD)

Total Costs 216,450

FORM FIN-4 BREAKDOWN OF REIMBURSABLE EXPENSES

SL Type of Reimbursable

Expenses Unit

Unit Cost (In USD)

Quantity Cost

(In USD)

1 Per diem allowances Day 200 45 9,000

2 International flights Trip 1,000 1 1,000

3 In/out Airport transportation Trip 550

4 Communication costs

5 Equipment, instruments, materials, supplies, etc.

6 Shipment of personal effects

7 Laboratory tests

8 Subcontracts

9 Local transportation costs Lump sum 3,000

10 Office rent, clerical assistance Monthly

11 Training of the Public Body’s personnel (Includes Travel, Per diem)

Per person

12 Communication costs : (Telephone but local, and international)

Lump sum 1,000

13 Elaboration, printing of reports Lump sum 3,000

14 Equipment: vehicles , computers, etc.

-

15 Software

Total Costs 17,550

“The agreed remuneration rates shall be stated in the attached Model Form I. This form shall

be prepared on the basis of Appendix A to Form FIN-3 of the RFP “Consultants’

Representations regarding Costs and Charges” submitted by the Consultant to the Client prior

to the Contract’s negotiations.

Should these representations be found by the Client (either through inspections or audits

pursuant to Clause GCC 25.2 or through other means) to be materially incomplete or

inaccurate, the Client shall be entitled to introduce appropriate modifications in the

remuneration rates affected by such materially incomplete or inaccurate representations. Any

such modification shall have retroactive effect and, in case remuneration has already been paid

by the Client before any such modification, (i) the Client shall be entitled to offset any excess

payment against the next monthly payment to the Consultants, or (ii) if there are no further

payments to be made by the Client to the Consultants, the Consultants shall reimburse to the

Client any excess payment within thirty (30) days of receipt of a written claim of the Client.

Any such claim by the Client for reimbursement must be made within twelve (12) calendar

months after receipt by the Client of a final report and a final statement approved by the Client

in accordance with Clause GCC 46.2.3 of this Contract.”