luminis 4 to 5 best practices · don’t make me think as a rule, people don’t like to puzzle...
TRANSCRIPT
Luminis 4 to 5
Best Practices
Jacqueline Kijanski
ERP Solution Specialist
Cuyahoga Community College
Overview
Moving from 4 to 5.2.2
Content
Custom Roles
My Sites
Content Experts
Focus Groups
Usability Testing
After Go live
5.3
Cuyahoga Community College
More than 55,000 credit and non-credit students annually
Student ages range from 15-75
68% study part-time
4 Main Campuses
Parma, Highland Hills, Westlake, Downtown Cleveland
2 Corporate Colleges, Hospitality Management Center, Brunswick
University Center
5.2.2 Highlights
Targeted Announcements Email and Mobile
Targeted Announcements Site
Responsive Design
Differences in Luminis 4 to 5
Luminis 4 Luminis 5
uPortal Liferay
Channels and layouts Portlets and layouts
Uses uPortal channels to
display information
Uses Liferay portlets to
display information
Luminis Channels for
Banner
Banner Portlets for Luminis
Tabs Pages
My Groups My Sites
SSO Interfaces
INB
SSB (Self Service Banner)
DegreeWorks
Tec (Cornerstone)
Outlook
MS 365
3rd party and in-house applications
Content
Home Community
Pages
Portlets
Portlet Development
Custom Roles
Custom Roles
• Student, Student Worker, Faculty, Staff, Finance
Group Manager
Role Management
Control Panel
LP5 Corp Theme
LP5 Corp Theme
LifeRay Theme
My Tri-c Space
https://my.tri-c.edu
Registration
Paying for College
Student
New Student
Employee
Work Tools
Faculty
Tri-c Life
My Sites
Problems
Theme is not really responsive
Document Storage
Too much static content
Go-live ended up being a moving target due to related projects
Public Website vs. Portal
Success in a Web Portal
Success is all about
Content!
And it needs to be Fresh and Compelling
Content Experts
Faculty
Students
Staff
Enrollment Center
Bursar
Registrar
Financial Aid
Usability Testing
Don’t make Me Think
By: Steve Krug
Ten Tips on Usability Testing
The Lessons
Usability Means…
Usability means making sure something works well, and that a person of average ability or experience can use it for its
intended purpose without getting hopelessly frustrated.
Web applications should explain themselves.
As far as humanly possible, when I look at a web page it should be self-evident. Obvious. Self-explanatory.
Don’t Make Me Think
As a rule, people don’t like to puzzle over how to do things. If people who build a site don’t care enough to make things
obvious it can erode confidence in the site and its publishers.
Don’t waste my time
Much of our web use is motivated by the desire to save time. As a result, web users tend to act like sharks. They have to keep
moving or they’ll die.
Users still cling to their back buttons
There’s not much of a penalty for guessing wrong. Unlike firefighting, the penalty for guessing wrong on a website is just a
click or two of the back button. The back button is the most-used feature of web browsers.
Steven Krug http://www.sensible.com/
Ten Tips on Usability Testing
We’re creatures of habit
If we find something that works, we stick to it. Once we find something that works — no matter how badly — we tend not to
look for a better way. We’ll use a better way if we stumble across one, but we seldom look for one.
No Time for Small Talk
Happy talk is like small talk – content free, basically just a way to be sociable. But most Web users don’t have time for small
talk; they want to get right to the beef. You can – and should – eliminate as much happy talk as possible.
Don’t lose search
Some people (search-dominant users), will almost always look for a search box as they enter a site. These may be the same
people who look for the nearest clerk as soon as they enter a store.
We form mental site-maps
When we return to something on a Web site, instead of replying on a physical sense of where it is, we have to remember
where it is in the conceptual hierarchy and retrace our steps.
Make it easy to go home
Having a home button in sight at all times offers reassurance that no matter how lost I may get, I can always start over, like
pressing a Reset button or using a “Get out of Jail free” card.
Steven Krug http://www.sensible.com/
After Go Live
Meet again with users to find out needs
Keep content current
5.3
5.3 Released in March 2016
Liferay 6.2
Oracle 12c support
Banner Transformation
Updated Marketplace Plugins
Responsive Design
5.3
Luminis Platform Roadmap
Questions