lufthansa accelerates the progress of travel innovation
TRANSCRIPT
Lufthansa accelerates the progress of travel innovation HPE services designs and implements Open API for leading German airline
will be spent on air travel in 2016*
BILLION
Lufthansa relies on external developersbut they weren’t keen.
Lufthansa decided to make its data available over the Internet via an API.
It required a design and implementation partner with the know-how and chose HPE services.
Developers are working hardand more Lufthansa-centricmobile apps are being developed.
Brand visibility has improvedfor Germany’s flagship operator.
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“The HPE services team
involved in this project
did more than I asked for.
They were very proactive
and brought in new ideas
that we had not thought of.
“Thanks to Hewlett Packard
Enterprise’s technical and
airline industry experience
we implemented a first
release of the Open API
within two months.”
— Thomas Ramscheid, Senior Manager Middleware and Central Services, Lufthansa
*(source IATA)
wanted to improveits travel servicesto gain a bigger shareof this lucrative market.
$750
passengers are expected to fly
BILLION3.8
That means delivering excellent customer service
More mobile apps were needed
Open Application Programming Interface
Lufthansa-centric mobile app
Improved brand visibility
Getting hold of Lufthansa data was complex and time consuming.
HPE services helped devise the business plan then created the API and its portal.