ls retail nav 6.3 release
DESCRIPTION
LS Retail NAV 6.3 Release. Sveinn Áki Luðviksson Matthias Matthiasson . Webcast: What is new in LS Retail 6.3?. 1 hour presentation, Tuesday, January 17th, 2012 08.00 AM GMT 01.00 PM GMT 05.00 PM GMT The interest for this Webcast is huge: 300 attendees worldwide 3 sessions - PowerPoint PPT PresentationTRANSCRIPT
LS Retail NAV 6.3 ReleaseSveinn Áki Luðviksson
Matthias Matthiasson
Webcast: What is new in LS Retail 6.3?
• 1 hour presentation, Tuesday, January 17th, 2012– 08.00 AM GMT– 01.00 PM GMT– 05.00 PM GMT
• The interest for this Webcast is huge:– 300 attendees worldwide– 3 sessions
• No Q&A during session– Please send your questions to [email protected].– Publish it before end of week on the Partner Portal at
www.LSRetail.com• We appreciate your interest
A milestone release within LS Retail NAV
• This will be the last major release on NAV 2009 before DYN NAV 7.0
• Very important changes and new functionalities based on your input from surveys and customer presentations
• New Products - New Possibilities
First of all…• We want to thank you all for your great
contribution in 2011• Together, we had a great year:
– 251 new licenses, 6000 Stores, 14.500 POS• Total current installed base:
≈ 2000 licenses, 38.000 Stores, 85.000 POS
Purpose of the Webcast
• Give you an overview of new modules and new functionality in LS Retail NAV 6.3
• Prepare you for planning your marketing activities
• Identify customers in your pipeline, who can benefit from this version
• Identify current customers that would benefit from upgrading
• Start preliminary messaging to potential customers
New Features
Matthías E. MatthíassonProduct Manager NAV
Hospitality
Forecourt
Retail
Apparel / FashionFurnitureElectronics / TechnicalFood / Grocery
Fine DiningCasual Dining & Fast FoodDelivery & Takeout with Call CenterCatering & Cafeterias
Self & Full ServiceOutdoor Payment TerminalCar WashPrice Poles
ReportingSaleService
LS Retail NAV 2009.1 - Jan 2010
‐ Higher Level of Service
‐ Special Order
‐ Greater Product Range
‐ Offer / Pricing
‐ Cross Selling
‐ Offer Triggering
‐ Simple Item Search
‐ New POS Look
‐ POS Extendibility
‐ Database Architecture
ReportingExternalSalesLS Retail NAV 2009.2 - Dec 2010
‐LS Forecourt‐LS POS
Integration‐Web
Integration
‐Franchise Management‐Pre Packs
‐Stock LedgerReporting
TechnologyProcessSales
LS Retail NAV 6.3 - Feb 2012
‐ Member Management
‐ Offer System‐ Coupons‐ Sales
Commission‐ Offline Call
Center
‐ Loss Prevention
‐ Allocation Plan
‐ Variant Improvements
‐ POS on RTC (BETA)
‐ Data Director 3
‐ DD Monitor
MEMBER MANAGEMENTSales: Customer Intelligence
Multiple Clubs and Schemes.• Loyalty Club
– Levels (Schemes)• Bronze• Silver• Gold
– Automatic Up & Downgrade– Transfer of points– Sales of points– Point Offers
• Double Points– Item Point Offer
• Points -> new price or discount%• Staff Club
– Discount Tracking and Discount Budget
Members Benefits• Benefits
– Collect Points– Pricing– Collect Customer Information
• Tracking– Discount given
• Max discount for staff per month– Limited Offers
• Trigger offer only once– Limited quantity
• Only certain qty per month (duty free)
• Points– Discount– Payment
Attributes• Soft Attributes
– Golf – Tennis– Income
• Dynamic Attributes– Birthday– Purchase– Last VisitQueries to the database which gives an answers
Member Campaign• Select members to a
Campaign based on queries specified for Campaign
• Email and SMS message handling
• Link to LS Offers and Promotions
• Analyze result of Campaign
Future• Web Portal for
Members• Mobile Phone Apps• Intelligent
Marketing• Data Analyzing• …….
OFFER SYSTEMSales: Customer Intelligence
Offer Improvements• Setup
– Triggers– Benefits
• New Triggers– Coupons / quantity– Member Management
• Club or Scheme• Member Attributes
• Settings– Numerous Blocking Fields– Maximum Discount
• Standardize item selection in lines– Item / PG / IC / Special Group– Item / Dimension 1– Exclude
Offer Improvements• Amount Discount
– 25 cents of all coffee drinks if customer brings a cup
• Multiple Benefits– Gift (item/item list)– Member Points– Coupon
• Calculation Sequence of Discounts after Automatic Discounts
New Offer Types• Line Discount Offer
– Automatic Trigger• Example: Staff Discount
– POS Button Trigger– Can be used instead of
• Infocode Discount• Manual Discount Input
• Total Discount Offer– Triggered at Total Process– Amount Level Benefits
• Discount• Additional Benefits
New Offer Types• Tender Discount Offer
– Tender Type / Card Type– Triggered at
• Total Process• Selection of Tender Type
• Tender Type Charge• Offer Statistics
– Trace all offer types not only Periodic Discount Offers
COUPON IMPROVEMENTSSales: Customer Intelligence
Coupon Improvements• Traceability
– None– Serial Coupon
• Exists - open• Not exist - closed
– Member• Limit usage (2 times)
• Benefit Types– Trigger for an Offer– Discount % or Discount Amount– % or Amount as Tender
Coupon Improvements• Issue
– Head Office– Return Coupon– Benefit from an
Offer– Button Command
• Trigger– Scan– Manual Entry– Button Command
Customer Intelligence
Member Management
Price & Offers Coupons
TraceResult
ClubSchemeAttributeTrace Code / BudgetPoint Status
Coupon w/ Club,Scheme, Attribute
Coupon Trigger
Coupon Discount / Payment
Trans-actionsPoints
LOSS PREVENTIONProcess
Data Flow
Incident
Events
Transactions
TRIGGERS
TRIGGERS
• Refund to cash• Refund after
closing hours• Discount over
given amount.
• Transactional Voids
• Manual Discount Given
• Discount Greater x%
• Analyze Trends
How will this work?• Triggers to create Events
– Example:• Refund to cash• Refund after closing hours• Discount over given
amount. • Open drawer without
sales• 20 predefined triggers• User defined triggers
Loss Prevention - Analysis• Events can be analyzed by:
– Store– POS– Staff– Date & Time
• We can also escalate events to incidents
• Incidents can be created if events pass a threshold, based on parameters – Refund over X amount
Future• Statistical analysis
templates• Record time between
actions on the POS• Connect a camera
based system (CCTV)• …..
FASHION IMPROVEMENTSProcess
Allocation Plan• Supports the buyer in:
– Planning the buying process– Allocating planned quantity– Support allocation to Stores
and Customers• Sales Order
– Planning buffer quantity– Method
• Distribute (Top Down)• Defined (Bottom Up)
New Method• PO Cross-Dock
– Initial Creation• Define Variant Combination• Cross Docking
– Post Receiving• Adjust Shortage in Receiving
– Customer Distribution Supported – Sales Orders
• Buyers Push– Will support the
• Distribution• Defined
– Supports distribution to customers – Sales Orders
Variant Changes• Dimension Grouping
– Color Groups (fall 2012/ spring 2013)
– Size Groups• Dimension Status
– Close a specific color• Hard Attributes to Base
Dimension– Color Group (Greens,
Blues..)• Soft Attributes to Item
Variant Record• Variant Worksheet
Item Status• New Blocking
– Sale in Sales Orders– Sales Return– Purchase Return– Negative Adjustment– Positive Adjustment– Older Values
• Block Sale on POS• Block Purchasing• Block Transferring
• Additional Setting– Variant Dimension 1 Code– Variant Code– Store Group Code– Location Code– Old Key
• Item No.• Starting Date
Additional Settings to Tables• Additional Settings
– Variant Dimension 1 Code– Variant Code– Store Group Code
• Tables– Item Ordering Restrictions– Payment Setup Lines– Additional Charge Lines– Cancel Setup Line– Estimated Delivery Date– Return Policy
SALES COMMISSION
Commission Rules• Rule Types
– Per Transaction– Sales Targets
• Period
• Store type– All– Store Group– Store Specific
• Salesperson Type– Salesperson– Account Manager– Store Manager– Commission Salesp. Group– Store Commission Group– Calculation Type
• % or amount• Each or Total
Commission Rules• Supports
– Transactions– Sales Order Documents
• Multiple Sales Persons– Per Header– Per Lines
Item Selection• Type
– All– Periodic Discount
• Combination– Division– Item Category– Product Group– Item – Special Group– Include / Exclude– Vendor Specific
• Periodic Discount Offers can be excluded from commission
Commission calculation• Commission Testing Tool• Calculation
– Automatically in Statement / Sales Posting
– Manually from posted documents– Calculation at HO
• End of Sales Period– Calculate commission earned by
each Salesperson– Close the Commission sales
period• Result In a Table
– Process to move to Journal• Customer Account / Vendor
Account• Partner would integrate to
local payroll
HOSPITALITY
Offline Call Center
• Web services used to send and receive request
• Immediate response to requests• Total control when requesting and receiving
Offline Call Center
Call Center Restaurant
Take Order
Lookup Order
Change Order
Cancel Order
Finalize Order
Auto-Update Order
Cancel Order
Request Estimated Timing
Request Status Update on List of Orders
POS TECHNOLOGY
Store Credit• Lookup voucher balance and entries on
the POS• Create and Refill• Control how applied
– Use remaining balance– One time redemption– Refill– Expiration Policy
• Income/expense fixed amount– Control Amount when selling a Voucher
Web Services• Transaction Service
functionality Web Service
• Next Step– Refactoring to
Web Services• Future
functionality– Developed in Web
Services
POS View (interface)
POS TransactionPOS LINES*SetCurrentLine*GetCurrentLine*DeleteLine*?
RUN(PosMenuLine)*InsertItemLine*InsertPaymentLine*Balance (Public)*Amount (Public)
POS Session*Login*StaffID*Terminal*GetValue*SetValue
POS Functions
POS Post Utility
POS Price Utility
Add. POS Commands
Infocode Utility
POS GUI
Version 6.2
POS View (interface)
POS TransactionPOS LINES*SetCurrentLine*GetCurrentLine*DeleteLine*?
RUN(PosMenuLine)*InsertItemLine*InsertPaymentLine*Balance (Public)*Amount (Public)
POS Session*Login*StaffID*Terminal*GetValue*SetValue
POS Functions
POS Post Utility
POS Price Utility
Add. POS Commands
Infocode Utility
POS GUI
Role Tailored ClientVersion 6.3
BETA
Data Director 3• Codeunit 99001474 Data Distribution v3.0
• TS calls instead of CFront calls
• Performance improvements
• Reads replication counters from non-NAV
• Linked tables handled by Data Director
• Actual error messages from Data Director
• Data Director Monitor
TechnologyProcessSales
LS Retail NAV 6.3 - Feb 2012
‐ Member Management
‐ Offer System‐ Coupons‐ Sales
Commission‐ Offline Call
Center
‐ Loss Prevention
‐ Allocation Plan
‐ Variant Improvements
‐ POS on RTC (BETA)
‐ Data Director 3
‐ DD Monitor
Improved Value for Money
Main Message: LS Retail NAV 6.3 – Outstanding
Price/Performance IT solutions for Retail and Hospitality organizations
Improved Value for Money• New Modules:
– Loss Prevention– Offline Call Center
• New features included in existing modules– Member Management (Next Generation
Loyalty)– Sales Commission– Offer System– Coupons– Allocation plan– Improved Variants– POS on RTC– Kitchen Monitor
What is next ?• Marketing material in production• Local marketing plans• February 1st - German and Spanish
presentations and Webcasts available
• Pre-release - Product demonstration webcast February 27
• Official release at EuroCIS February 28th
• March 1- April 30 - Free LS Retail NAV 6.3 workshops available onsite and in Iceland
New Material LS Retail NAV 6.3 Brochure LS Retail Newsletter More regional versions
International version IS Version DACH version LATAM
LS Retail offers to produce and print local version of the Brochure and Newsletters
Onsite Customer PresentationLS Retail offers to cover all costs for taking part in customer presentations with the following conditions: Minimum 5 new customer prospects participates Presentation is requested minimum 2 weeks ahead LS Retail is informed about the vertical business of the
customer List of specific requests are forwarded to LS Retail All presentations are in English (unless otherwise agreed)
Visit in IcelandLS Retail offers to cover hotel and accommodation costs for prospects visiting LS Retail HQ in Iceland : A unique experience Give an impression of LS Retail being a large
international Retail ISV Opportunity to go into details Access to specialists Opportunity for reference visits (subject to
availability)
EuroCIS 2012
• LS Retail will introduce LS Retail NAV 6.3 on stand F32, Hall 9 at EuroCIS in Dusseldorf, Germany
• For all interested, we will offer free admission tickets and a dinner on February 29th
• This will include customers and prospects• Please register with by sending an email to
Events during Q1-2 2012
Thank you!