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www.dotd.la.gov
February 28, 2018
Louisiana Traffic
Incident Management
Louisiana DOTD
Traffic Management
Centers
o LA Statewide TMC
o Baton Rouge Regional TMC
o New Orleans TMC
o Houma TMC
o Shreveport TMC
o Lake Charles TMC
*coming soon
TMC Functions
Monitor the transportation
network
Provide traveler
information
Operate traffic control devices
Communicate with first
responder agencies
TMC Operations“Information hub”
Inputs
CCTV
Agency Reports
Motorist Assist
Congestion Mapping
Analysis
CCTV Cameras
ATMS Software
Outputs
DMS
511
www.dotd.la.gov
Current ITS Equipment
DMS Statewide 100
Alexandria 2
Baton Rouge 25
Houma 1
Lafayette 7
Lake Charles 5
Monroe 2
New Orleans 27
Shreveport 18
CCTV Statewide 402
Alexandria 9
Baton Rouge 155
Houma 14
Lafayette 37
Lake Charles 11
Monroe 12
New Orleans 100
Shreveport 28
Why ITS?
27% reduction in rush-hour accidents
35% increase in rush-hour
speeds
18-22% increase in
highway capacity
30-50% decrease in emergency response
times
More efficient
dispatching and routing
of emergency
vehicles
The cost of an additional lane of
pavement is
• over $1,500,000 per mile
The average cost of the initial deployment of an ITS system was
• $533,000 per mile
The average cost of additions to an ITS
system is
• $280,000 per mile
Primary Mission
Provide a Statewide, 24/7/365 Incident
Management - Motorist Assistance Patrol Program
Mitigate Traffic Related Incidents
Provide Assistance to Emergency Services - First
Responders
Safeguard the Motoring Public
Restore the Flow of Traffic Back to Normal as
Safely and Quickly as possible
Mitigating The Incident
Providing assistance to Police, Fire, and EMS during
traffic/highway related incidents, i.e. Vehicle Accidents,
Lane/Road Closures due to Medical Emergencies, Vehicle Fires,
and other incidents as directed:
– Making the incident/accident scene safe
– Check for injuries
– Identify and call for additional Emergency Services when needed
– Administer First Aid until EMS can arrive
– Relocate involved vehicles to a safer location
– Assist with the exchange of information when appropriate
– Return traffic to its normal flow
“Safe and Quick Clearance”
Mitigating The Incident cont.
Assist DOTD and other contract maintenance crews with highway
repairs outside of Emergency Management Service calls by
providing traffic control, slow-rolls, debris removal, and assistance
with other road hazards as directed
1
5
Direct Benefits of
Traffic Incident Management:
Reduces time that both the Motoring Public and
First Responders are Exposed to Active Traffic
Reduces the potential for Secondary Traffic
Accidents, which statistically involve more severe
injuries and/or Traffic Fatalities
First Responder Involved Accidents
Motorist Assistance
The Secondary Focus of our Mission is Motorist Assistance... a by
product of our primary mission of Traffic Incident Management:
“Safe - Quick Clearance”
As Such, we provide the following FREE services to the motoring public
to safely and quickly clear the roadway:
Fuel Tire Changes
Vehicle Coolant Use of Cell Phone
Jump Starts- Dead Battery Vehicle Escorts/Push
Debris Mitigation Drinking Water
Provide First Aid Tow Vehicle from Travel Lane
Shreveport
Alexandria
Lake
Charles
Lafayette
Baton Rouge
New
Orleans
Roll Back Tow Truck - Wrecker Supervisor Response Vehicles
Statewide MAP Emergency Response Fleet
Statistics
From Jan 2017 thru Dec 2017
• MAP Patrolled over 3 Million Miles
- Responded to 60,993 Incidents
- Which included 8,382 Accidents,
- 33,446 Disabled Vehicles,
- Performed 140,690 Services
- Relocated 8,606 Vehicles from Roadway
• TOW Operations in New Orleans
- 1,116 Vehicles Removed by MAP TOW
Required Training For Motorist Assistance Patrol Operators
Completion of the Basic MAP/First Responder
Training Course
Completion of the LSP Traffic Incident Management
Course
First Aid/CPR Certification
Complete the Defensive Driving Course
Required Training Cont.
Complete National Incident Management Courses (FEMA)
• ICS-100.B: Introduction to Incident Command System
• ICS-200.B: ICS for Single Resources and Initial Action
Incidents
• IS-700.A: National Incident Management System (NIMS)
An Introduction
Additionally, all Supervisors must Complete;
• Supervisor MAP/First Responder Course
• IS-800.B: National Response Framework, An Introduction
• Some are Certified as TIMS Train the Trainer Instructors
Innovations In June of 2017, we initiated a 3rd Tow Truck (Wheel Lift
/Snatch Truck)
– Resulting in even Quicker Lane Clearance,
increasing TOWs from
• 58 Tows in May
• 91 Tows in June
• 120 Tows in July.
Innovations cont.
In November of 2017, we initiated a 4rd Tow Truck
(the 2nd Wheel Lift /Snatch Truck)
– Expanding Tow Operations to:
• 161 Tows in May
• 173 Tows in June
After Action Reviews
Assistance with Training (TIMs/SHRP 2)
MAP Familiarization / Capabilities Briefings
– Public Safety
– State and Local Agencies
– Citizens Groups
Additional Services
Provided to DOTD and Stakeholders
www.dotd.la.gov
How the TMC and MAP work together during a lane blocking incident
Anatomy of an
Incident:
TMC Operator locates
incident on camera
Dispatch MAP
Contact Response
Agencies
Louisiana 511 Mobile App
iPhone and Android versions
Download from App Store
Same information as 511 website and phone
Post to Twitter
Accounts:
@BR_Traffic
@NOLA_Traffic
@NS_Traffic
@Houma_Traffic
@Laf_Traffic
@LC_Traffic
@Alex_Traffic
@Monroe_Traffic
@Shreveport_Traf
Mitigating The Incident
Respond to the incident –
– Verifying Type of Incident, Lanes Impacted,
Making the Incident/Accident Scene Safe
Check for Injuries
Identify and call for additional Emergency Services
Administer First Aid until EMS can arrive
Relocate vehicles involved to a safer locate
Assist with the exchange of information when appropriate
Return traffic to its normal flow
– /
“Safe and Quick Clearance”
Safe - Quick Clearance
TMC/MAP &
Weather Events
“No-Name Storm” dumped an equivalent
of 7.1 trillion gallons of water on Louisiana
between August 9 and 16, 2016
146,000 homes damaged
13 deaths
I-12 at LA 447 (Walker)
I-10 between Highland and LA 73
402 total reports of road closures
throughout August 2016 flooding
event, all input into the CARS/511
system by the TMC, which was the
state’s official go-to for
closures/openings
Major Challenges of Weather Events:
• Getting accurate, timely, VETTED
information about closures and openings
with correct locations
• TMC Operations staff being affected or
displaced by the weather
• Having to change policies on-the-fly
• Equipment malfunctions
Ice Storm January 2018
MAP Operations
“Weather and Special Events” Challenges
– Surging Manpower
• Shifting Manpower and Equipment from other Regions to the
effected Region while maintaining normal patrol coverage
• Communications
Continuity of Operations• Each MAP Unit outfitted with the same equipment
• Each MAP Operator certified with same training
Weather Events have included, Tornadoes, Ice/Snow, Flooding,
Hurricanes which also involve DOTD/LSP Contra Flow Operations
MAP Operations
“Weather and Special Events” Monitor roadways for unsafe traffic conditions
Coordinate with DOTD and Law Enforcement on Road Closures
and subsequent alternate traffic routes
Assist DOTD with Slow Rolls during Salt/Sand Operations
Patrol Alternate Emergency Routes due to closed interstate
roadways
Other Special Events have included
– Mass Public Events (Mardi-Gras, NFL – NBA Games, Concerts,
College Championships),
– Funerals, Oversize Vehicle and Dignitary Movements.
Traffic Control during
Flooding on I-10
Point of Contact
Motorist
Assistance
Patrol
Statewide Operations Managers
Scott Evans, contact: (804) 239-5750
Rick Ardis, contact: (804) 298-4778
Michael MuffolettoTMC Operations Manager
LADOTD ITS Section(301) 204-5912
Chris DodtNew Orleans & Houma
TMC Supervisor(504) [email protected]
Rachel AndersonBaton Rouge & Statewide
TMC Supervisor(225) 313-5273
Kacee VolentineShreveport (North Louisiana)
TMC Supervisor(318) 678-9708
David PetersBaton Rouge & Statewide
TMC Supervisor(225) 588-7308
TMC Operations
Management Staff