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Louise Powell

Chicago, Illinois 60621

mslpowell0723@yahoo.com

Po04928@eastwest.edu

Experience

▪Eight years cash handling, and customer service experience in environmentsthat require extreme versatility to multitask and maintain speed and accuracy.

▪Five years cash handling experience in a banking environment which requiresmeeting sales quotas.

▪Experience with Microsoft programs, Windows Vista, Microsoft word and banking software: Teller express.

Employment 

Macys, Chicago IL August 2011 – PresentMerchandising / Flex Team

▪ Maintain orderly stockroom▪ Transfer and receive merchandise▪ Assist staff in daily store operations▪ Restock clothing and store supplies

▪ Take shifts in various departments in store where needed▪ Process 50 boxes daily Chase Bank, Chicago IL May 2007 – April 2011Teller 

▪ Made sure customer sensitive information was handled with extreme confidentiality▪ Informed clientele of Chase’s latest products and the benefits to having those productsin an effort to strengthen and deepen their banking relationship▪ Introduced potential clients to bankers▪ Appointed multiple cash handling roles such as, back up ATM custodian, back up vaultcustodian, Business teller, and TCD custodian▪ Ended year 2010 with a 92% customer satisfaction rating, and 100% balancing average

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Sears, Chicago IL June 2006 –May 2007Cashier 

▪ Awarded recognition for multiple 100% customer satisfaction surveys▪ Sold Sears credit cards, and opened an average of 3 credit cards a week ▪ Provided POS services▪ Showed extensive product knowledge and excellent customer service while interactingwith customers▪ Balanced 18 registers on a daily basis in the four level downtown Chicago State streetstore

Lamont’s Gift Shop, Chicago IL June 2004 – March 2006

(Westin River North hotel)Store Clerk/ Cashier 

▪ Assisted manager with faxes, answering phones, and weekly paper work ▪ Priced and stocked large volumes of merchandise every month▪ Balanced register and prepared paper work for bank deposit▪ Covered multiple shifts at other Lamont’s Gift Shops located in the Ritz Carlton,Sheraton, and Four Seasons hotels Eddie Bauer, Chicago IL Oct.2003 – June 2004Sales Associate / Cashier 

▪ Awarded recognition for having multiple “Star” sales▪ Opened an average of 15 store credit cards a month▪ Met sales goals of $1,000 - $3,000 on a daily basis▪ Greeted 100’s of customers as they entered and exited the busy Michigan Avenue store

 

Education

Hyde Park Career Academy 1999 –2003Diploma earned

East West University 2006, 2011 -- presentAccounting

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