lotus brand 2012

“Smarter Collaboration: Integrated Lotus Portfolio”

Ahmed El Khodary | ICS Technical Leader June, 10th 2012

© 2012 IBM Corporation

Agenda

Brand IntroductionMessaging , Real-time collaborationEnterprise PortalsE-formsLotusLiveEnterprise Mobile Access


“We need to make things more efficient, so we do more business, adding to the bottom line.”

Improve Efficiency and Productivity

“We need to work smarter, using faster performing and easier to use tools.”

Deliver Responsiveness and Reliability at Lower Cost

“It’s about giving certain users the ability to manage content and make changes themselves.”

Accelerate Application and Content Deployment

Existing Realities (“How do I…”)


Agenda



Next generation

Online Meeting Experience

easyto access

to get into add others

to shareto collaborate


Ad hoc audio/ video- click to Start CallAd hoc audio/ video- click to Start Call

Same User experience as Sametime 8.0.2

Multiple names are selected from the contact list for a video call –

Select “Start Call/Video with Selected Contact”

Sametime 8.5 Web Instant Messaging ClientSametime 8.5 Web Instant Messaging Client • User presence status message

• Contact list

• Adding contacts and groups

• Quick Find for contact list

• Business cards

• Location

• 1 to1 chat

• N-way chat with invitation

• Sending announcements

• Rich text

• Emoticons

• Public IM presence chat via Sametime Gateway

• Click to call (via 3rd party telephony partners)

• Instant Meetings

• Web application integration APIs


Web browser client Zero downloads required to attend a meeting

(joining is as easy as going to a Web page) Authenticated or guest access allowed (eg:

extranet) Small Java applet starts up on demand if you

want to share your screen

Sametime rich client Integrated with Sametime Connect or Lotus

Notes client Fast launch into meetings (< 5 seconds) No need to authenticate again Drag and drop UI capabilities Audio video integration Additional features available

Comparison of the Sametime 8.5 meetings Comparison of the Sametime 8.5 meetings clientsclients


Sametime rich client

Quick entry to the meeting room – as easy as

joining a chat

Invite others by dragging from your buddy list into the

roomSet room permissions

Presenter tools – thumbnails of slides, laser pointer, annotations, size

disply

Materials stored in the meeting room library,

which lists all documents and URLs

shared in the meeting, add poll

Record and save meetings to

standard .MOV file format


Document and screen sharing integrated into the same dialog

Easy to share a document or your screen

When choosing a document to share


Meeting recording with audioMeeting recording with audio

RecordingMeeting leader or approved user can

record meeting – both the shared content and the meeting audio


NEW Audio and Video in Web-based meetings

Browser plug-in installs on demand or pre-installed; also supports 3rd party video integration

Browser plug-in installs on demand or pre-installed; also supports 3rd party video integration

Call and video controlsCall and video controls

List of participants shows connection, presence and muted status.

List of participants shows connection, presence and muted status.

Video Controls:- Show/ hide own video- Hold/resume

Video Controls:- Show/ hide own video- Hold/resume

Moderator Controls:- Mute/un-mute all- Mute another person- Lock call- End call for everyone- Hang up participant

Moderator Controls:- Mute/un-mute all- Mute another person- Lock call- End call for everyone- Hang up participant

Call Controls:- Connect/disconnect- Adjust Volume- Hold/Resume

Call Controls:- Connect/disconnect- Adjust Volume- Hold/Resume

Standards based implementation means meetings will work with Native and 3rd party audio and video


NEW Richer web-based meetings experience

Meetings open in a new tab or window

Meetings open in a new tab or window

Click to return to the meeting room center

Click to return to the meeting room center

Jump forward or backwards in the

slide deck

Jump forward or backwards in the

slide deck

Create and send polls

Create and send polls

Pointer and highlighters

Pointer and highlighters


NEW meeting controls & management tools

Delete rooms from the server

Delete rooms from the server

Click to end the meeting

Click to end the meeting

Manage access to meeting rooms– Prevent entry ahead of room owner or manager

– Eject users

– End meeting session for all

Delete rooms from the server or by owner– A new tool for administrators


NEW Support for dual A/V adapter integration

Simultaneously connect Sametime to a 3rd party audio and video systemUsers select appropriate service for each call or conferenceAdministrators Manages access to each service via policies

SametimeMedia Manager

Voice

Voice and Video

Audio BridgeConnector

Video ConferencingConnector


IBM Sametime® 8.5 software Find, reach, take action

VoiceVoice MobileMobile

Community Community CollaborationCollaboration

Online meetingsOnline meetings

TelephonyTelephonyopenopen

extensibleextensible multi-platformmulti-platform scalablescalable

MessagingMessagingIBM Sametime

VideoVideo

UC PlatformUC Platform

PresencePresenceawareness awareness and Instant and Instant MessagingMessaging

security-richsecurity-rich


IBM Sametime family

IBM SAMETIME ENTRY

IBM SAMETIME STANDARD

IBM SAMETIME ADVANCED

IBM SAMETIME UNIFIED TELEPHONY

IBM SAMETIME UNIFIED TELEPHONY LITE


Make / receive voice calls from Sametime 8.5.2 a/v client

Call video endpoints or video MCUs

Call telephone endpoints or audio conference bridges

Within a call: mute/unmute, raise/lower volume, start/stop video, leave call

Other features: Click to call, dial through Quickfind or Dial Pad, view call history

IBM Sametime Unified Telephony Feature Comparison

Single number service

“On-a-call” presence status

Multiple device support

Contextual Incoming call rules

Transfer calls between devices

Hold, Transfer, merge calls

Visual audio conferencing

Moderator conf controls

Works with multiple PBXs

IBM Sametime Unified Telephony

Make / receive voice calls from Sametime 8.5.2 a/v client

Call video endpoints or video MCUs

Call telephone endpoints or audio conference bridges

Within a call: mute/unmute, raise/lower volume, start/stop video, leave call

Other features: Click to call, dial through Quickfind or Dial Pad, view call history

IBM Sametime Unified TelephonyLite Client


IBM SAMETIME Advanced

Persistent group chat rooms1) Users can create, enter, read, and contribute to ongoing chats at any time2) Users can be alerted to new content, events, and people in the chat room3) Users can participate from the Sametime Connect client or a browser4) Persistent chat rooms can be linked to broadcast channels

Real-time broadcast channels1) Broadcast announcements: real-time alerts are sent to channel subscribers2) Instant poll: subscribers can create and respond to real-time polls3) Skill tap: subscribers can find and interact with experts; expert responses can be saved and retrieved4) Broadcast chat: invite members of a broadcast community to an online group conversation Location services1) Server-stored locations2) Ability to see the last time and location from which an offline colleague was last online

32 | © 2012 IBM Corporation

Optimized technologies designed for Social Business

■ ─ Powerful content protection and filtering─ Extend data protection and compliance by easily weaving

protection across your social business platform─ Supports data protection initiatives

– PCI, HIPAA, SOX, EU Data Protection Act, Japanese, Australian, and international data privacy regulations

■ ─ Internet e-mail encryption solution to anyone, anywhere─ Automate security without changing business processes,

without complexity for end users or IT

Reduce administrative burdens of traditional products with a solution that works with both Lotus and Microsoft solutions.

What is “Social” Business Security?


Protector understands Social Business!

Filter confidential or personal information Block viruses in files to social business tools Create line-of-business filters for inappropriate content Empower end-users to keep unwanted content out of

their inbox Powerful and flexible content filter policy, anti-spam

and anti-virus engines

| © 2012 IBM Corporation

Deployment FlexibilityUser or PVU Software License

World class technology

Virtual Appliance

Integrated Security

Stopping threats that attempt to exploit undisclosed vulnerabilitys before software

vendors are able to provide a patch by leveraging virtual patch technology.

Physical Appliance

...works with all e-mail systems!...works with all e-mail systems!


File Attachment Inspection (aka DLP)

■ Able to detect the smallest detail inside emails (including Documents, Spreadsheets, Presentations and PDFs)

■ Intelligent enough to not detect “similar” information─ Out-Of-Box Pattern Matches and Expressions

■ Inspect for “anything”─ Personally Identifiable Information

─ Financial Information

new


Social Business Integration

■ Protection over standard IBM WebSphere® ICAP interface (Internet Content Adaption Protocol, RFC 3507)

─ Real-time File Analysis for Viruses

─ Protection from known and unknown viruses

─ Pro-active alerting to users

■ Planned for Protector “next”─ Keyword and Regular Expression Support

─ Blog-spam and Wiki filters

new


Content Filtering

■ Empower line of business initiatives

■ Take control of content─ URLs

─ Languages

─ File Types

─ Unwanted Content

─ Inappropriate

─ Pattern Matching


Gives end users complete control over ALL unwanted e-mail!Reduce costs on help desks and administrators

End-User Controls

■ Objective Spam─ Pharmaceutical, sexual, stock scams, etc

– IBM Lotus Protector for Mail Security stops objective spam cold at the gateway

■ Subjective Spam─ Newsletters, mailing lists, event invitations, etc

─ IBM Lotus Notes integration lets users block subjective spam senders permanently


End-User Integration

See something you don't want in your inbox?Block sender forever!


Manage blocked messages – both spam and blocked senders – right within Notes!


Manage your blocked senders

Allow senders you trust

30


■ Planned for Notes “next”─ Usability enhancements to

end-user inbox functionality

─ One-Step Block and Delete

─ Choice between blocking a domain or individual address

Enhanced End-User Controlsplan


Powerful anti-spam and anti-virus protection

"an impressive 99.90% of all spam emails were blocked....the lack of missed newsletters shows that filtering legitimate email is certainly not a major issue for the product."

- Martijn Grooten, Virus Bulletin


What does it do?■ It extends e-mail encryption to the Internet■ It secures e-mail using the most seamless

encryption available for a given recipient■ It provides options to recipient for preferred method

of communication■ It ensures content in transit is not intercepted or

modified■ It saves money on couriers, certified mail, overnight

delivery, faxes, etc.


Deployment FlexibilityPer-User Software License

World class technologyNotes/Outlook integration

Physical or Virtual ApplianceClient

Gateway

Backed and supported by:


Protector for Mail Encryption is intelligent about finding the best, most seamless encryption mode for every userAutomated gateway policy controls

Notes/Outlook

Domino/ Exchange

Notes/Outlook

Protector for Mail

EncryptionGateway

Finding the Best User Experience

The information on the new product(s) is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.

plan

■ Planned for Protector “next”─ s/MIME Certificate Generation

─ PDF Messenger Secure Reply


Antispam & Antivirus Encryption Content

FilteringCollaboration

Security

Security Products

IBM Lotus Protector• Extends e-mail with new security and data protection capabilities• Works with Notes and Outlook® UI & security model

• Protects both internal and external email traffic• Integrates Anti-Virus protection into WebSpere® applications

and other messaging platforms

The information on the new product(s) is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.


Lotus Protector is a security platform that is optimized for IBM customers

Lotus Protector for Mail Security is a solution that controls all types of unwanted and confidential content

Lotus Protector for Mail Encryption extends security to Internet e-mail addresses


Questions and for more information?

ibm.com/lotus/protector

ibm.com/lotus/protector/forexchange


How to licenses the Protector family■ Lotus Protector for mail security

■ Lotus Protector for mail encryption


IBM Lotus Connections 3

...is social software, designed to meet the needs of business.

...empowers business professionals to be more innovative and productive, by helping them identify and build networks of subject matter experts.

...facilitates the creation of vibrant communities of employees, business partners, and customers where creative ideas can be exchanged that can foster increased business growth.

...helps teams accomplish their business objectives, whether they are located locally or distributed geographically.


Lotus Connections

Lotus Connections provides a series of social capabilities

They can be used on their own, or all together, or as a way to make other things more social (like your mobile device, your e-mail, your portal, etc.)


Profiles

Quickly find the people and expertise you need

Post a status message informing your network of what you are doing

Grow and maintain your professional network

Respond faster to customers and make better decisions


Communities

Help people who share common interests to exchange and share information and ideas.

Use your browser, or Lotus Sametime, or email software.

Typically includes a related blog, forum, member list, activities, home page, wiki, files, & bookmarks.

The community manager decides if the community is open to all or to a more selective group.

Increase sales and customer retention


Wikis

An easy way to post, share, and comment on content.

A place for you and your teams can collaboratively edit content

– Create wiki pages; enter and edit content using a rich text editor, adding HTML, or editing in wiki markup

– Compare wiki page versions– Subscribe to wiki pages to be notified

of changes– Organize pages hierarchically– Recommend, tag, and comment on

pages– Subscribe to wiki pages to be notified

of changes– Control and assign read access, write

access, or manager access privileges

Improve efficiency across your organization


Files

Share documents, spreadsheets, presentations, and others without sending large attachments through e-mail.

– Tag files so that they're easy to find; add recommendations and comments

– Share files with selected individuals, groups and communities, or make them public

– View sharing properties, such as who has shared a file and with whom, people who have downloaded files

– Manage versions and allow others to upload new versions

– Search for text in the title or body of the file

– Organize files in public or private folders

Spend less time searching for information


Home Page

A consolidated, customizable overview of your social network.

Use the widgets that are supplied, or add your own

Access status updates and content changes from your network

Search across all the social applications

View recommendations content to view

Reduce redundant work!


Forums

• Start discussions and exchange thoughts

• Brainstorm and collect feedback on new product ideas

• Use stand-alone or integrated within a Community

• Hold public or private discussions

• Foster question-and-answer dialogue

Reduce support costs with customer self-help


Social Analytics to Recommend Content and People

Personalized, smart recommendations for the People, Community and Content you should know

Based on your Profile, tags, social network, and actions

Found in Home page, Profiles and Communities

Discover what and who you should know!


Microblogs

• Stay informed and connected

– Inform your colleagues of what you are working on

– Stay informed of what your colleagues are doing

– Pose a question to your network to seek advice

– Post a comment on other people's messages to provide feedback

• Filter by: your network, people you are following, or both

Help to enable a more effective workforce


67

• Includes option to receive followed content as an email digest

• Central preferences for how to get notified about different types of content

• Ability to follow individual content, people, communities and tags

Email Digests Notifications


IBM Connections Family

IBM Connections

IBM Connections Content Edition

IBM Connections Suite


Agenda



81

Today: disparate user experiences


82

Portal Definition

A well-known point of access to many different resources, presented in a consistent, integrated and personalized manner.

WebSphere Portal


Processes

Applications

People

Content

A portal is a single point of personalized interaction with the applications, content and processes, for the user

What is a portal?


What is a portal?

MS Office &Windows

Oth

er C

lients

WebBrowser

RichClients

MobileClient

Pre

sen

tatio

n

Se

rvices

eFormsXforms

Oth

er C

lients


Content

People

Applications

Processes

In-Side (b2e) Experience Enterprise wide communications Common management platform of selected corporate functions Branding your way of doing business Information management and access

Buy-Side (b2b) Experience

Collaborative supply chain transactions management

Personalized partner relationships

Integrated with supply chain applications & processes

Integrated Access to People, Processes, and Information

Sell-Side (b2c) Experience

Customer services brand management

Personalized customer marketing/sales

Multi-channel sales integration

Web based customer service delivery


Web Content Management

Improved authoring usability:Welcome page to help new

users get startedInline Editing for infrequent

usersUser-friendly, simpler

templates for entering content

Full text, attribute and taxonomy search and searches within searches

Simplified process for including personalization rules in content and layout

New views allow users to find their content easily

User interface can be customized easily to provide tailored experience


Workplace Web Content Management Key Functions

End-to-End Content Management

New in 6.1!

New in 6.1!

Customizable User Interface

New views

Welcome page

Inline authoring

New search

Rich text editor enhancements

Deeper WebSphere Portal Integration

Single administration UI

WebSphere clustering support

Improved Site scalability

Advanced personalization

Improved site searching experience

Accessibility

CSS support

Simplified management of large and/or multiple sites with libraries

Enhanced control of content and asset deployment

Protection against Broken Links

Simplified cache and logging

See where content and other assets are being used


In Line Editing

1. Item needs update

2. Select Edit

3. Make changes, save and close.

4. See changed content (image)


Site Wizard Goals

Make site creation easy!

Put more power and control into the hands of the business user– Without requiring technical skills

Lower total cost of ownership (TCO) for the Portal Administrator– Frees them from some day-to-day administrative tasks

Leverages use of single platform to host virtual sites– Make it easier to quickly generate “micro sites” for new groups of users

Improve ability for Portal to be used to host trial and demo sites, with the ability to download and reuse configuration in other installations


Virtual Portals

Virtual Portals is a concept that allows you to host multiple logical portals on a single, clustered Portal installation

Benefits of using a Virtual Portal – Allows a single or shared infrastructure to support several diverse end user groups

Provides greater value from hardware or software that is not used to it’s full potential

Reduce administration effort and allow for quicker deployment of new portals within the existing infrastructure

VPs scale horizontally as number of users increase; it is not a function of number of VPs

Allow virtual portal identification by the hostname or a path segment

Example: www.myVP1.ibm.com, www.myVP2.ibm.com

Configurable per VP if identification is encoded as part of the hostname or the path

Portal Environmentwww.EastRegion.com

Portal

www.EastRegion.com

Portal

www.Marketing.com

Portal

www.Marketing.com

Portal

www.Product.com

Portal

www.Product.com

Portal


User-driven Process Integration: Click to Action

Helps users connect applications more easily.

Clicking in one portlet sends data to others; works by matching data types to portlet actions.


Portal Security

Portal Login

Userid

Password

mohamed

password

mohamed

inventory

memad

travel

WebSpherePortal

Inventory

Budget

mohamed

password

J2EE App

password

mohamedACL-Roles

UsersGroups

LDAPDirectory


Portlet Security and Credential Vault

WebSpherePortalWebSphere Portal

Welcome mohamed

password

mohamed

Application Inventory Budget

Userid mohamed memad

Password inventory travel

Credential Vault

mohamedinventory

mohamed

inventory

memad

travel

Inventory

Budget

mohamed

password

J2EE App


Personalization

Match users to the best content for their interests and needs

Business experts create the rules for classifying users and selecting content

Campaign manager applies special rules during specific time periods


Portal product family

IBM WEBSPHERE PORTAL EXPRESS

IBM WEBSPHERE PORTAL SERVER

IBM WEBSPHERE PORTAL ENABLE

IBM WEBSPHERE PORTAL EXTEND


Agenda



IBM® Workplace Forms™ helps reduce the time, costs and problems inherent to manual, paper-based forms processes.

Providing far more than simple electronic print and fill capabilities, IBM Workplace Forms aids in streamlining and automating end-to-end business processes that are initiated by forms.

IBM Lotus Forms


Lotus Forms: E-Form ComponentsPresentation Layer

Guided-interview process option (Wizard driven)

User Interface Flexibility

Multiple “views” on the same data

Data/Rules-driven “views”


Lotus Forms: E-Form ComponentsPresentation Layer

Business Logic

Capture forms processes in the form

Integrate business process workflows


Lotus Forms: E-Form Components

Business Logic

Presentation Layer

Data Instances

Based on W3C XForms specification

Multiple XML payloads for integration

Validate against external XML Schemas



Presentation Layer

Business Logic

Data Instances

File Attachments

Capture complete transaction

Supplemental or associated e-forms

MS Office, videos, faxes, etc.



Presentation Layer

Business Logic

Data Instances

File Attachments

Digital Signatures in Secure “E-Envelope”

Sign multiple, overlapping sections or complete form

Use built-in signing, digital certificates or signing pads

Significantly smaller file sizes compared to proprietary binary formats


IBM Workplace Forms ViewerEmbedded in a Web Browser(Also runs stand-alone without browser)

IBM Workplace Webforms ServerBrowser-only rendition of XHTML

Browser-based and rich client forms


104

IBM Forms Designer

An Eclipse-based, drag-and-drop forms

editor.

IBM Forms Webform Server

A Web 2.0 client for inside or outside the corporate

firewall

IBM Forms ViewerA rich client for mobile or disconnected users

IBM Forms APIAllows your Web

application to manipulate IBM Forms

FileNetP8

WID/WBM

DB2

WebsphereProcessServer

IBM Forms Services Platform

Websphere ApplicationServer

Websphere Portal

The IBM Forms Component Overview

IBM Forms with Workflow

Human centric workflow for electronic forms routing


Expanding the capabilities of IBM Forms

IBM Forms solutions complement each other to cover the entire spectrum of e-forms solutions for social business.

Data-centricSolutions

Forms Experience Builder Server, Viewer & Designer

Document-centricSolutions

IBM Forms 8.0Suite

Engaging user experiences

Web-based tooling

Records are data-centric

High volume throughput

Delivering CompleteWeb Solutions

“Like paper” forms for the web

Intelligent documents

End-to-end XML solutions

Digitally signed records


IBM Forms offering

IBM FORMS SERVER

IBM FORMS DESIGNER

IBM FORMS VIEWER


Agenda



MessagingCollaboration

IBM SmartCloud Meetings service, integrating Web, audio- and videoconferencing

IBM SmartCloud Events service, helping you create, host and manage online conferences

IBM SmartCloud Connections service, integrating your business network with file sharing, instant messaging and social networking

IBM SmartCloud Notes service, providing Lotus Notes software as a hosted service

IBM SmartCloud Engage service, providing file sharing, Web conferencing, instant messaging, social networking and project management

Web conferencing

www.ibmcloud.com/social

IBM SmartCloud iNotes® service, providing security-rich, Web-based messaging, calendaring and contact management

What’s in the Smartcloud for Social Business portfolio?


Agenda



Lotus Solutions for Blackberry

Lotus Notes eMail, Calender & PIM

SAP (Alloy) Workflow Lotus Sametime Lotus Connections Lotus Quickr LotusLive Meetings xPages Mobile Portal Lotus Symphony Files


iPhone Solutions from Lotus Lotus Traveler - PIM Lotus Notes Traveler

Companion* Lotus iNotes Lotus Sametime Lotus Connections Mobile Portal xPages LotusLive Meetings SnappFiles** - Quickr Voyager – IBM Custom

Expense Reporting

*Reads Ecrypted email on iPhone (First in industry)** From Business Partner


iPad Support – Out of the Box


iPad – Lotus Notes Traveler eMail


iPad – Lotus Notes Traveler Calendar


iPad – Lotus Notes Traveler Contacts


Mobility Support

Lotus Notes Traveler on Android- coming by the end of 2H2010

Custom Solutions on Android

lotus brand 2012

Documents

ibm corporation

meeting audio

meeting rooms

participant video controls

video controlscall

meeting room library

meeting recording

new audio