The Quarterly Newsletter of Hopelink SPRING 2012 | Vol. 32, No. 1

Fourteen Years Ago, Maria and Her Family Came to Hopelink for Help STORY ON PAGE 3

From $70K Job to Two-Plus Years of From $70K Job to Two-Plus Years of From $70K Job to Two-Plus Years of Unemployment, Shoreline Man Rolls With Unemployment, Shoreline Man Rolls With Unemployment, Shoreline Man Rolls With the Punches the Punches the Punches STORY ON PAGE 6STORY ON PAGE 6STORY ON PAGE 6

Hopelink 2011 Annual ReportHopelink 2011 Annual ReportHopelink 2011 Annual ReportMORE ON PAGE 13MORE ON PAGE 13MORE ON PAGE 13

Looking Back

Hopelink’s mission is to promote self-suffi ciency for all members of our community; we help people make lasting change.

CreditsReaching Out is a quarterly publication of Hopelink. All Rights Reserved.

EDITOR: Glen MillerDESIGN FIRM: Wolken CommunicaCONTRIBUTORS: Kris Betker, Tony Dondero ,

Marilyn Mason-Plunkett COVER PHOTOGRAPHY: Scott Aitken

John (Pat) VachéChair

José PiñeroBoard Vice-chair

Andy GoerdelBoard Treasurer

Thomas TanakaBoard Secretary

Jason ClarkJennifer DaviesJonathan DickensonJennifer Filipovich Roger GoodmanNasim Kassam Kathy LambertLarry C. MartinMarla Mellies

Michael Nesteroff Gail J. RasmussenDianne Schultheis Larry SpringerAna (Lila) ValdiviesoLindsay WilliamsScott WallinPeter Wilson

BOARD OF DIRECTORS

Hopelink DirectoryFor 40 years, Hopelink has served homeless and low-income families, individuals, children, seniors and people with disabilities. Hopelink services include food, shelter, housing for homeless families, homelessness preven-tion, family development, transportation, adult literacy and employment services. Hopelink’s mission is to promote self-suffi ciency for all members of our community; we help people make lasting change.

For more information about Hopelink and its services, call 425.869.6000 or visit the website at www.hope-link.org.

ADMINISTRATION

425.869.6000P.O. Box 3577Redmond, WA 98073

10675 Willows Road Northeast Suite 275Redmond, WA 98052

BELLEVUE CENTER

425.943.755514812 Main St.Bellevue, WA 98007

KIRKLAND/NORTHSHORE CENTER

425.889.788011011 120th Avenue NEKirkland, WA 98034

REDMOND CENTER

425.882.024116725 Cleveland StreetRedmond, WA 98052

SHORELINE CENTER206.440.730015809 Westminster Way NShoreline, WA 98133

SNO-VALLEY CENTER

425.333.416331957 E. Commercial St.Carnation, WA 98014

ADULT EDUCATION

425.889.7880

HOUSING

Ph: 211

LIHEAP AND PSE HELP

Energy Assistance800.348.7144

VOLUNTEER PROGRAMS

425.869.6066

COMMUNITY SPONSORED EVENTS

425.883.8430

HOPELINK TOURS

425.869.6000

TRANSPORTATION

General: 425.943.6789Transportation Brokerage:800.923.7433

Metro DART Reservations: 866.261.3278

Interpreter Services Brokerage: 425.378.7977

TDD/TYY Line: 800.246.1646

www.hope-link.orgDo you Twitter? Are you on Facebook? Hopelink is too. Let your friends, family and colleagues know that you support the work of Hopelink. Join us by searching Hopelink on these sites.

Looking BackFourteen Years Ago, Maria and Her Family Came to Hopelink for Help

Utility worker Maria Skenandore never expected that a routine visit to check on an electricity meter in Kenmore would bring her to tears. It had been years since she and her young family had moved into the Hopelink shelter during a very dark time in her life, but on that afternoon last fall, the emotions came fl ooding back as it if were yesterday.

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Maria remembered the cold, rainy night in 1998 when she and her husband Eli drove into the parking lot with nothing but a few bags of clothes. Her two children – toddlers at the time – were crying in the back seat, wondering when they were going back home.

Maria remembered how scared she was that night, not knowing what was going to happen to her family.

“We were at rock bottom,” Maria said. “I remember walking through the front door of the shelter, pulling our bags in. I remember thinking, ‘we’re responsible for these little kids, and I have no idea how we’re going to make it.’”

It was not a situation Maria would have even imagined when she was a young mom in a two-income household, feeling secure and optimistic about her future. “We were living a great life,” Maria said. But on that night 14 years ago, everything changed.

Maria and her older sister grew up in Seattle with parents who loved them, but were rarely home. Both worked a lot, and on weekends, the family spent time at a church that evolved into something of a cult, with alarming practices that Maria says launched her into teenage rebellion.

She became the stereotypical mean girl; putting up a tough exterior, getting into fi ghts, and numbing her pain with drugs. At 17, Maria joined the Navy, looking for structure and direction. Her time in the service helped her get back on track, and by 21, she was married with a son and daughter and settling into a new life in Kirkland.

The family was doing well enough that when Maria’s company closed its doors, Maria and her husband decided they could afford for her to be a stay-at-home mom for a little while. Then Eli ran into medical prob-lems and lost his job too.

Both looked for work, without success. Behind on their rent, the landlord began the eviction process. For several weeks, every time the phone rang or someone knocked on the door, Maria felt a twinge of panic in the pit of her stomach. One night, the family’s worst

fears came to pass. There was a knock on the door, and standing on the porch were two uniformed sheriffs, telling Maria and her family to leave immediately. One of them had tears in his eyes when he saw the tiny kids, but there was nothing he could do to help.

They asked if the family had anywhere to go, and offered to take them to stay with family or friends. But there were no options, and Maria and her husband and children drove away into the darkness with no idea where they might sleep that night.

Eli stopped at a pay phone and started making calls, until he was referred to Hopelink. The person he spoke with told him to come to the shelter, and that she would fi nd a way to help them. That night, Hopelink kept the young family from becoming homeless.

Looking back, Maria says she feels her life didn’t really start until that night.

“Until we went through that, until we moved in and got the help we needed, I didn’t realize anyone could care that much. That night changed everything,” she said. Maria had learned as a child to be tough and strong and go it alone. That night, realizing there were people willing to help, was the beginning of a new life for her.

Eli was soon diagnosed with additional medical problems and the young mother knew she had to step up and fi nd a way to support her family. She enrolled in

If those [Hopelink] programs weren’t there, I literally don’t know where we would be today ... I really have no idea. We would be sleeping in our car, and I don’t know where we would have gone after that. That experience changed me. It changed my life.

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job-readiness programs and landed a customer service position through a temp agency. Ambitious and hard working, her career took off, and the family relocated to Utah for a time, where Maria was charged with opening a new call center.

She says the support she received during a diffi cult time in her life gave her the confi dence she needed to survive, get a job, and go to work every day – and ultimately fueled her success.

“I’ve never been around so many people who truly wanted to help,” Maria said.

Today, Maria is a utility worker who does mainte-nance on gas meters; work that brought her quite by accident to the shelter where she had once lived. The children who had huddled in the back seat of the car

that rainy night so long ago are now happy, healthy teenagers. And Maria is committed to giving back, volun-teering as much as she can. She is starting a soup kitchen at her church and she and her 4-year-old daughter make scarves together to donate to people they see living on the streets.

Maria says what she went through so many years ago was a very humbling experience, but she will never forget the caring people who were there for her when her family had nowhere to go.

“If those programs weren’t there, I literally don’t know where we would be today,” Maria said. “I really have no idea. We would have been sleeping in our car, and I don’t know where we would have gone after that. That experience changed me. It changed my life.”

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The economy is improving but many are still struggling, like Robin Drain who worked as accountant managing millions in a job that paid $70,000 up until October 2009

The economy is getting better, and yes, more companies are hiring, and the stock market inched up again yesterday.

The unemployment rate in December for the state of Washington was 8.7 percent in November, the lowest since 2009.

But for many people in the Shoreline area and nationally, a full recovery from the worst economic recession since the 1930s is far from reality.

Take Robin Drain of Shoreline, whose story is not unusual, said the staff at Hopelink’s Shoreline center.

From $70K Job to Two-Plus Years of Unemployment, Shoreline Man Rolls With the PunchesBy Tony Dondero,reprinted with permission of the Shoreline Patch

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Drain, who has an accounting background, worked for SME Inc., a Seattle-based industrial electrical contractor for 10 years, handling everything from contracts, payroll, tax returns, accounts payable and human resources duties. He dealt with budgets and accounts totaling up to $68 million a year. He lived in a high-end apartment building and drove a 2001 Mercedes and a Mitsubishi.

But in October 2009, Drain, who had 17 years of experience in the fi eld, was laid off from a job that had paid him more than $70,000 a year.

Drain looked for work but found he was overqualifi ed for many positions. Employers wondered why someone with his skills would want an entry-level job in accounting, or a blue-collar job. They fi gured he wouldn’t stick around along and he’s still jobless after sending out piles of resumes. At

age 51, he’s been going to a Labor Ready offi ce in the International District at 5:30 a.m. hoping to fi nd work. Most days after a four-plus hour wait, there is none.

He was on unemployment for a year and four months and it eventually ran out in Oct. 2011. He didn’t get an extension granted by the federal government for the full 99 weeks. He’s tapped into his 401k and savings to make ends meet for months. He does not have health insurance.

Drain found himself in an unfamiliar position when he went to Hopelink and used their rental assistance program. He was a volunteer in the communities he

lived, gave to charity and adopted and raised two sons, now 23 and 24 years old.

As someone who had always paid his own way, who was the one giving back, did he ever think he’d be the one seeking help paying rent and getting free bus tickets from an organization like Hopelink?

“As far as fi nding myself on the other end?” he said. “No.”

Being laid off is never a pleasant experience, and there have been a lot of frustrations, but Drain said he’s better off than some people and believes good things will eventually happen to good people.

“I’m not angry, I’m not mad, because I know the economy changes, I saw the state of the company. I see everything because I handle the fi nancials,” he said.

“It’s a domino effect. Now I have to rebuild my image and credit worthiness.”

In addition to unemployment, the lingering effects of the recession have left many people with fewer hours at work, which means they are underemployed, Hopelink’s Shoreline center manager Leslie Brooks said. It’s also common to see families living on one income now instead of two.

As a result, the Hopelink food bank is in high demand as more clients use it and more donations are always needed.

The rental assistance program that Drain used helps people who have received a three-day eviction notice pay their rent and stay in their homes. It also helps people who have been evicted get into an apartment and assist them with fi rst month’s rent, which usually requires a deposit and last month’s rent as well. Clients must be income eligible to qualify.

As for Drain, he said, “I just want to work. I’m willing to take anything.”

I’m not angry, I’m not mad, because I know the economy changes, I saw the state of the company. I see everything because I handle the fi nancials ... It’s a domino effect. Now I have to rebuild my image and credit worthiness.

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Who’s Helping Hopelink

Employees at ZymoGenetics were divided into Huskies and Cougars for a friendly competitive food drive in November. The 1st Zymo Apple Cup brought in 3,088 cans of food and nearly $3,000 – with “Team Huskies” taking home the cup.

In November and December Genie Industries, a subsidiary of Terex, held their 2nd annual Food Drive Challenge between their North Bend and Redmond facilities. Team North Bend won, but the success was shared by hundreds of employees who collectively brought in 7,214 pounds of food.

During the holidays, employees of Intelius collected 4,111 pounds of food and raised $3,450 in employee contribu-tions and employer-matched funds.

Employees at Intellectual Ventures put forth a tremen-dous effort as they raised an equivalent of $50,000 worth of food, gifts and monetary donations over the holidays. Rights to name a conference room and the offi ce goldfi sh were among the “items” sold to the highest bidder, all in the name of helping Hopelink.

When Barrier Motors opened their new Mercedes Benz showroom in Bellevue last October they decided to give $100 to Hopelink for each new or pre-owned Mercedes Benz sold through the end of 2011. The owners presented a check to Hopelink for $39,200 in January.

The International School in Bellevue has been collecting food for Hopelink for over 10 years. In December they raised 10,308 pounds of food. Their dedicated Snowfl ake Court was honored for organizing the drive and motivating classmates in a fun coronation ceremony at a school assembly.

Tully’s exemplifi ed community leadership as they collected over 7,000 toys at approximately 60 stores across the Puget Sound. Team members encouraged customers to give by offering discounts with a donation, selling ornaments to benefi t Hopelink and hosting special events such as a ‘Twas the Night Before Christmas story reading. ‘Twas the Night Before Christmas story reading. ‘Twas the Night Before Christmas

Employees of Group Health put together and sold beau-tiful baskets during their 4th Annual Gift Basket Event.Hopelink received $9,564 as a result of their creativity.

A volunteer student group from the Lake Washington School District Transition Academy, a program for young adults with developmental disabilities transitioning to independence, assembled over 1,500 “Pedestrian Visibility Items” for Hopelink Mobility Management. This grant-funded partnership with Harborview’s Transportation Resource Center and King County Housing Authority provides visibility items free of cost to vulnerable community members to help them be safer pedestrians and bus riders.

The Bellevue, Kirkland, Redmond and Woodinville Fire Departments lead efforts to transport gifts from large scale toy drives to our Holiday Gift rooms in December. The joy of the season is clear in their enthusiasm for this undertaking.

Eagle Scout Riley Hsia did a household items drive to great success. Riley and his group went to 700 homes and gathered over $1500.00 worth of cleansers, tissues, paper towels, laundry soap, bleach mops, brooms, dust pans – all those essential items that make a home work. His project was months in the undertaking and Riley over saw the project to completion. A job well done.

Microsoft’s annual Giving Tree Toy Drive took place across all of their campuses, and more than 6,000 gifts were collected in addition to $82,625 in a company match for the purchase price of the toys. Year after year, Microsoft has made the holidays brighter for thousands of children, parents and grandparents in our community.

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Hopelink is hosting an anniversary gala Saturday, May 19, at 6:00 p.m., commemorating 40 years of helping people and changing lives in north and east King County. The dinner and auction will be hosted at the Bellevue Hyatt with proceeds benefi tting the programs of Hopelink. Patty Stonesifer, Vice Chair of the Board of Regents for the Smithsonian Institution, is the honorary chairwoman.

How You Can Help: Table Captain - Hopelink depends on our community to bring together family, friends and colleagues as guests and ultimately as Hopelink donors. You can sign up to captain one or more tables of 10 guests, or a half-table of 5 guests. For more information, please contact Jason at jpuz@hope-link.org

Corporate Sponsor - From small family businesses to large corporations, sponsors help us reach our fi nancial goals. Equally important, they heighten awareness of our community’s needs and Hopelink’s services to the community. For more information, contact Kathleen at kmcgill@hope-link.org

Individual Guests - We have many guests each year who come on their own - many return to become table captains or corporate sponsors at future luncheons. You may register yourself and anyone attending with you, and we will seat you together. For more information email jpuz@hope-link.org

Hopelink Gala to Mark 4O Years of Service

Hopelink Campaign to End Summer Hunger for Kids Launches

This month, Hopelink begins its annual campaign to support the increasing demand at our food banks during the summer when free or reduced-fee breakfast and lunch programs for children at schools are on hiatus.

End Summer Hunger is Hopelink’s grassroots campaign that gathers support of the community from local businesses, organizations, schools and individuals to help provide low-income families with food for kids who receive free and reduced-fee breakfasts and lunches during the school year. The End Summer Hunger fundraising drive runs from April through August; donations received go to offset increasing need at Hopelink’s fi ve emergency service centers in north and east King County.

Signature sponsor Lead sponsors Major sponsor Supporting sponsor

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Supporting the Community“With the support of businesses, schools and individuals, Hopelink works very hard to fi nd direct, effective ways to fi ght poverty in our area,” said Marilyn Mason-Plunkett, President and CEO of Hopelink. “End Summer Hunger is an important tool for helping to feed the more than 16,000 children in north and east King County who would ordinarily go hungry during the summer. Furthermore, End Summer Hunger relieves the parents’ extra fi nancial burden of providing those summertime meals, which in turn contributes to their families’ fi nancial stability.”

The NeedChildren who receive free or reduced-fee meals at school come from families who struggle to provide basic necessities. The loss of this school-based nutritious food program presents an immense challenge to parents who are already squeezing every penny out of their budgets. In addition to budgeting to replace meals they must also fi nd ways to pay for daycare for the summer since in many families both parents work. These stresses create added pressure for families to be able to pay rent or their mortgage, threatening them with becoming homeless.

Opportunities to HelpPart of the End summer Hunger program focus is on “kids helping kids.” This is a way to show that students can make a difference when their spare change is added together. The idea of helping not only other kids in the community – but those in their own school – to have enough to eat during the summer can empower students and teach them the importance of philanthropy. Another essential component of the End Summer Hunger campaign is the support of businesses. Last year, more than 60 local businesses helped raise donations of money and food that affected hundreds of families. To donate, simply go to www.hope-link.org and click on the Donate Now link.

For more detailed information about how to host a food or fund drive please contact Ashley Stokes at 425.897.3710 or astokes@hope-link.org or visit our website and down-load our End Summer Hunger Food and Fund Drive Kit at www.hope-link.org/take_action/end_summer_hunger/

Local schools, businesses, churches, and community groups can also support the program by conducting fund drives. Hopelink will provide all materials. Please contact Ezzy Amundson at 425.883.8430 or eamundson@hope-link.org.

Together, we can End Summer Hunger.

2008 2009 2010 2011 2011 2011

School District Eligible Eligible Eligible Eligible Total % on Free and/ Students Students Students Students Enrollment or Reduced Lunch

Mercer Island 35 75 101 106 2,812 4%Skykomish 42 30 37 39 46 85%Bellevue 3,057 3,687 3,977 3,919 18,474 21%Riverview 439 515 563 669 3,339 20%Snoqualmie 701 823 915 965 6,219 16%Issaquah 1,089 1,329 1,584 1,586 17,524 9%Shoreline 1,915 2,144 2,264 2,299 8,639 27%Lake Washington 2,748 3,258 3,454 3,565 23,151 15%Northshore 2,507 2,852 3,091 3,301 19,592 17%

Hopelink’s Service Area 12,533 14,713 15,986 16,449 99,796 16%King County 96,129 261,629 37%Washington State 467,279 1,025,959 46%

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With the funding, Hopelink has hired Tim Johnstone to fi ll the newly created position as chief strategy offi cer, with responsibility for guiding overall strategy and providing leadership and focus to ensure that Hopelink’s operational decisions are consistent with the agency’s values, vision, mission, goals and outcome measures.

Johnstone’s experience includes leading a division of JP Morgan Chase, stints as VP Operations and CEO of two different manufac-turing fi rms and consulting work that focused on developing and executing strategy.

The Alliance for Children and Families, headquartered in Milwaukee, is one of the nation’s largest membership associations of private, nonprofi t human service organiza-tions. The Kresge Foundation is providing the funds to the Alliance for this grant.

The Alliance launched Strategy Counts! – a multi-year pilot project that will closely examine the impact from elevating the role of strategy in nonprofi t human service providers – in May 2011 with a $5.375 million grant from The Kresge Foundation. Through a competitive selection process, the Alliance has chosen nine of its member organizations to participate as pilot sites by hiring a Chief Strategy Offi cer.

Hopelink receives $237,000 grant to focus on long-term strategy; hires Chief Strategy Offi cer

Hopelink has been chosen as one of nine agencies nationwide to join a three-year pilot project aimed at increasing capacity by focusing on the use of strategic planning and the execution thereof in nonprofi t organizations. The funding from the Alliance for Children and Families has enabled Hopelink to hire a chief strategy offi cer to lead the agency’s participation in Strategy Counts!, an Alliance initiative that will help nonprofi ts think about their day-to-day services in the context of future needs.

As a pilot site, Hopelink will participate with eight other agencies to determine whether strategic planning models create more organizational capacity – which could help Hopelink generate additional revenue for service delivery, expand successful core services, and achieve better resilience in the face of economic downturns. This grant aligns with work already underway at Hopelink to measure and increase the impace of our services on the communities we serve.

In addition to Hopelink, other Alliance members receiving an average of $237,000 over a three-year period to hire a full-time chief strategy offi cer are:

• Heartland Family Service, Omaha, NE

• Holy Family Institute, Pittsburgh, PA

• Leake and Watts Services, Yonkers, NY

• Neighborhood Centers, Bellaire, TX

• Public Health Management Corporation, Philadelphia, PA

• The Opportunity Alliance (Youth Alternatives Ingraham), South Portland, ME

• The Village Network, Smithville, OH

• Volunteers of America of Minnesota, Minneapolis, MN

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Who We AreSince 1971, Hopelink has provided comprehensive social services to at-risk families and individuals throughout Washington State’s north and east King County region. The Hopelink approach – promoting self-suffi ciency to create lasting personal and community change – has helped move tens of thousands of people from vulnerability and crisis to independence and stability. The agency has broadened its focus through the years from emergency intervention to include the longer term support needed by at-risk families and individuals to make lasting change. Today, Hopelink provides a full array of critical social services through more than 35 diff erent programs.

Annual Report

Financials Fiscal Year 7/1/10 to 6/30/11

Operating Public Support and Revenue

Public Support:Contributions $4,670,608United Way $328,609In-kind Contributions $4,877,059Total Public Support $9,876,276

Fees and Grants from Government Agencies $44,120,016Earned Income and Other Revenue $1,913,249Total Operating, Public Support and Revenue $55,909,541

Operating Expenses

Program Services:Transportation $38,126,732Community Services $13,398,972Community Services $13,398,972Total Program Services $51,525,704Total Program Services $51,525,704

Supporting Services:Supporting Services:Management and General $2,321,836Management and General $2,321,836Management and General $2,321,836Management and General $2,321,836Management and General $2,321,836Fundraising $1,585,186Fundraising $1,585,186Fundraising $1,585,186Fundraising $1,585,186Total Supporting Services $3,907,022Total Supporting Services $3,907,022Total Supporting Services $3,907,022Total Supporting Services $3,907,022Rental Property Activities $126,082Rental Property Activities $126,082Rental Property Activities $126,082Rental Property Activities $126,082Total Operating Expenses $55,558,808Total Operating Expenses $55,558,808Total Operating Expenses $55,558,808

Income from Non-Operating Activities $1,800Income from Non-Operating Activities $1,800Income from Non-Operating Activities $1,800Income from Non-Operating Activities $1,800Increase in Net Assets $352,533Increase in Net Assets $352,533Increase in Net Assets $352,533Increase in Net Assets $352,533Net Assets, Beginning of Year $20,366,741Net Assets, Beginning of Year $20,366,741Net Assets, Beginning of Year $20,366,741Net Assets, Beginning of Year $20,366,741Net Assets, Beginning of Year $20,366,741Net Assets, End of Year $20,719,274 Net Assets, End of Year $20,719,274 Net Assets, End of Year $20,719,274 Net Assets, End of Year $20,719,274

Audited fi nancial statements are available for review at the Audited fi nancial statements are available for review at the Audited fi nancial statements are available for review at the Hopelink administrative offi ce. The IRS Form 990 is posted on Hopelink administrative offi ce. The IRS Form 990 is posted on Hopelink administrative offi ce. The IRS Form 990 is posted on the Hopelink website at www.hope-link.orgthe Hopelink website at www.hope-link.orgthe Hopelink website at www.hope-link.org

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Letter from LeadershipHopelink reaches a signifi cant milestone this year, as we celebrate 40 years of serving the community. Since we began as a neighbor-to-neighbor jobs program in 1971, we estimate that we have helped change one million lives for the better – through our food banks, housing and education programs, energy assistance and transportation services.

We look back on those years with gratitude, for the many, many thousands of people in the community who have stepped up to help those in need – especially during the past few years, when the demand for services has felt overwhelming at times. We are grateful that, despite the lingering eff ects of the “great recession,” we fi nished 2011 with an outpouring of support that led to a record-setting holiday giving campaign. With ongoing state and federal budget cuts, we rely more than ever on private donations, and we are heartened every time someone responds to a call for help. call for help.

From children organizing food drives at schools and families dropping off bags of groceries at our fi ve food banks, to the many hundreds of volunteers in classrooms and food banks, to our corporate and foundation partners, local cities and United Way--partners who have been with us in good times and bad, our supporters ensure that our work goes on.

We also look forward to the day when this message is We also look forward to the day when this message is only about gratitude, and not about the continuing need only about gratitude, and not about the continuing need for what we do. We envision a day when basic needs are for what we do. We envision a day when basic needs are met for everyone in the community, and we come together met for everyone in the community, and we come together to talk about helping each other thrive, rather than survive. to talk about helping each other thrive, rather than survive. Unfortunately, we are not there yet.

Last year, for example, Hopelink was forced to turn away 1,446 homeless families – a 43 percent increase away 1,446 homeless families – a 43 percent increase from 2010! – simply because we did not have room for them. These are families in crisis, most with children, who often end up living in a car, or a tent, or a vacant building. Without a warm, safe place to sleep at night, they face additional challenges fi nding work, or succeeding in school. additional challenges fi nding work, or succeeding in school.

Yet as we look ahead, we have reason to be optimistic. Yet as we look ahead, we have reason to be optimistic. As the economy slowly recovers, some people are getting As the economy slowly recovers, some people are getting back on their feet, fi nding jobs and regaining self-suffi -ciency. Our support in the community remains steadfast and generous. To ensure that your support is a good invest-ment, we are continually taking steps to ensure that our work is effi cient and responsive, that it moves our mission forward, and that we are measuring our results and holding ourselves accountable to our clients and our community.

Thus, we are elated that Hopelink has been chosen to join an exciting new 3-year pilot project aimed at boosting the use of strategic planning and strategy execution in nonprofi t organizations. Coordinated by the Alliance for Children and Families and funded by the Kresge Foundation, the $237,000 Strategy Counts! Grant allows us to participate with eight other nonprofi t agencies nationally to determine whether additional resources and focus on strategic planning and execution create more organizational capacity – which could help us generate additional revenue for service delivery, expand successful core services, and achieve better resilience in the face of economic downturns. Under this grant, we have hired a Chief Strategy Offi cer who will be responsible for guiding overall strategy and providing leadership and focus to ensure that Hopelink’s operational decisions are consis-tent with the agency’s values, vision, mission, goals and outcome measures.

In 2011, we also opened a new, larger integrated services center in Redmond, enabling us to off er expanded services – including adult education classes and family development programs – and better serve our clients. This higher profi le space has a dedicated parking lot and better access to public transportation and the additional space will allow us to grow with the needs of Redmond.

Every day, we hear stories of men and women whose path to self-suffi ciency began with a call or a visit to Hopelink. They may come in crisis – hungry, scared, about to become homeless. In time, many of them leave with a new plan of action for their lives, and the skills they need to make that plan a reality. In our centers, we have need to make that plan a reality. In our centers, we have the good fortune of seeing fi rsthand what can happen the good fortune of seeing fi rsthand what can happen when a community comes together to look out for each when a community comes together to look out for each other – whether it’s the single mother who turns to other – whether it’s the single mother who turns to Hopelink when medical problems end her career and then Hopelink when medical problems end her career and then goes on to start her own business; or the family who are goes on to start her own business; or the family who are nearly homeless until their Hopelink caseworker helps nearly homeless until their Hopelink caseworker helps them fi nd a stable place to live, update their job skills, and them fi nd a stable place to live, update their job skills, and create a secure new life for themselves and their children.create a secure new life for themselves and their children.

These stories bring to life the work we do – together – These stories bring to life the work we do – together – every day. And despite the statistics that paint a some-every day. And despite the statistics that paint a some-times bleak picture of growing demand and unmet need, times bleak picture of growing demand and unmet need, our mission endures, and our support in the community our mission endures, and our support in the community continues to inspire our work.

As we look back on 40 years of changing lives, we look ahead with a renewed commitment to do what it takes to ahead with a renewed commitment to do what it takes to ahead with a renewed commitment to do what it takes to ahead with a renewed commitment to do what it takes to make a diff erence in the lives of those who turn to us in their make a diff erence in the lives of those who turn to us in their make a diff erence in the lives of those who turn to us in their darkest hours. And we look ahead with optimism, and with darkest hours. And we look ahead with optimism, and with darkest hours. And we look ahead with optimism, and with gratitude, for everyone who is sharing this journey with us. gratitude, for everyone who is sharing this journey with us. gratitude, for everyone who is sharing this journey with us.

Thank you.Thank you.Thank you.Sincerely,

Pat VachéPat VachéChairman, HopelinkChairman, HopelinkBoard of DirectorsBoard of Directors

Marilyn Mason-PlunkettPresident/CEO, Hopelink

15

$100,000+Microsoft Corporation

- Community Aff airsThe Paul G. Allen Family Foundation

$50,000+Bacon Family FoundationBoeing Company FoundationMedina Foundation

$20,000+Byron & Alice Lockwood FoundationJP Morgan ChaseThe Norcliff e FoundationSeattle FoundationWalmart Foundation

$10,000+Attorney General of WashingtonBank of AmericaFred Meyer FundNordstromRealNetworksRedmond Rotary FoundationWells Fargo Foundation

$5,000+Charis FoundationCrane Fund for Widows and ChildrenKeyBank FoundationKirkland Firefi ghters Benevolent Assoc.Eastside Community Aid ThriftFletcher Bay FoundationOpus Community FoundationPraise for Today FoundationFoster Foundation

$1,000+Cooper-Levy Charitable TrustMoccasin Lake FoundationStocker FoundationSummit Family FoundationUnion BankU.S. Bancorp FoundationWyman Youth Trust

Corporate & Private Foundation Contributors

Government Funding Sources FISCAL YEAR 2011

Federal Government

State of WashingtonState of Washington

King County

Local Governments including:City of BellevueCity of BellevueCity of BothellCity of IssaquahCity of IssaquahCity of KenmoreCity of KenmoreCity of KenmoreCity of KenmoreCity of KirklandCity of KirklandCity of RedmondCity of RedmondCity of SammamishCity of ShorelineCity of SnoqualmieCity of WoodinvilleCity of Woodinville

16

Presenting Partner ($100,000+)Microsoft

Platinum Partners ($50,000+)Intellectual VenturesOdyssey EnterprisesThe Seattle TimesTully’s

Gold Partners ($20,000+)Amazon FreshComcastCostcoExpediaHacker GroupInteliusMetropolitan Market The Bellevue Collection

Silver Partners ($10,000+)Chaplins Bellevue VolkswagenFedExFirst Tech Federal Credit UnionFord/Hyundai of KirklandGenie IndustriesNintendo of America Sterling Realty OrganizationTecplotThe Boeing CompanyThe Grainger FoundationThe Menon Group Univar USA Valve Corporation

Bronze Partners ($5,000+)Allstate Insurance CompanyConcur Technologies Davis Wright TremaineFred Meyer Group Health Bellevue Medical CenterIron MountainPacifi c Construction SystemsPuget Sound EnergySchnitzer WestSeattle Children’s HospitalSymetra FinancialUwajimaya

Supporting Partners ($2,500+)AT&TAvalonBay Communities Bank of AmericaBanner Bank BECUBob Byers Ravenna VolvoBoston Private Bank & TrustD.A. Davidson & Co.Eastgate Mobility Eastside Emergency PhysiciansFreestone Capital Management Charitable

FoundationHomeStreet BankInfoSpace

K & L GatesLabor ReadyLaird Norton TyeeLakeside IndustriesLane Powell Mowat ConstructionNordstromOne EightyPediatric AssociatesTrade TechUnion BankWells Fargo FoundationZymoGenetics

Partners ($1,000+)Accents et cetera Gift BasketsAllyisBookey ConsultingCarillon PropertiesCoinstarDIRECTV Sports NetworksDoor to Door StorageEmergency Physicians at OverlakeEnterprises International Evergreen Hospital Medical CenterEvergreen Sun Enterprises Farmers New World Life InsuranceFluke Metal ProductsFM GlobalGive Something Back NoetixParagon MediaPCL Construction ServicesPerkins Coie Quadrant HomesRainier Welding Redmond General Insurance AgencySignature Landscape Services Stix To GoThe AK Group The Woodmark HotelWashington Dental ServiceWashington Federal.Waste ManagementWilson Sonsini Goodrich & Rosati Windermere Real Estate Winterbauer & Diamond Zetron

The Business AllianceWe would like to take this oppor-tunity to thank our featured Business Alliance partners who have given $1,000 or more during the 2011 fi scal year. Every eff ort has been made to correctly list your name, but if you fi nd an error, please contact Kathleen McGill at 425.869.6029. We are equally grateful to the many businesses not listed that have also gener-ously supported Hopelink through ously supported Hopelink through cash and/or in-kind donations.cash and/or in-kind donations.

17

Part of the SolutionSince 1971, Hopelink has been enriching lives by helping people make lasting change. It is the steadfast generosity of our supporters that makes this work possible.

Hopelink would like to thank and honor the individuals and families who have demonstrated their dedication to helping others through their leadership giving. We gratefully acknowledge their gifts and welcome them as members of our leadership donor association, Part of the Solution.

Changing Lives($50,000+)Steve & Connie BallmerLawrence & Mary Ellen HughesNancy McCormick

Building Dreams ($25,000+)Leo & Kathy NotenboomWard & Judy BushnellAnonymous (1)

Lifting Up ($10,000+)Walter & Melinda AndrewsTerence & Ann LukensJudith Jesiolowski

& David ThompsonDavid Greschler & Paula WhiteLeslie & Sean KelleyCathryn Fortune & John ShimerRichard & Susan FadePatty StonesiferDennis & Barbara KnappJim & Lynn BriodyMichael & Mary Kay HallmanLaurie Ellestad & Allan WenzelDenis & Kimberly KibbyMarilyn Mason-Plunkett &

Richard Plunkett, MDTerri Olson-Miller & Tom MillerPaul Stredwick & Tina DixonChristopher Thrasher

& Karina O’MalleyMichael & Meredith DoddEd & Christy ScrippsDavid Giuliani &

Patricia Roven GiulianiJames & Deanna ClaypoolKevin & Ann HarrangKatherine BinderSheila & Byron BishopElaine ColesPatricia HobbsElin JusticeSally A. NordstromDavid & Valerie RobinsonWalter & Pauline SchlotterbeckPeter & Carol StewartAnonymous (2)

Reaching Out($5,000+)Marie HardyCatherine WissinkDavid & Sue HoltDavid & Sherri NicholsKellie & Jim SchneiderJames & Paula ThomasKaren & Robert BunneyFred & Joan BurnsteadKathe FowlerNancy HeenPatti MarshCourtney HouseAndrew & Michelle GoerdelJon & Stephanie DeVaanSheila & Aaron GetzBarbara A. HagelRobert & Karen DenmanPatrick & Cara ToleRobilee & Eric ZocherMarla Mellies & Peter DelaneyJennifer Davies & Paul

BackstromMichael Nesteroff

& Kimm ViebrockTy & Sally CarlsonThe Becker Family FoundationLauren & Gregg BennettSteve & Donna BurnsteadEmer Dooley & Robert ShortOris & Sylvia DunhamMichele FreedStan & Cindy FreimuthJo & Dave GartenbergCarlene GaudetteLinda B. GlenickiMark & Linda GreenlawTorrey & Claire Hoff manRobert & Carolyn Huff manLynn & Steve MoweMark & Colleen OllemanWally PereyraMike & Stacy PerontoTheiline & Douglas ScheumannHugh & Cheryl Ann StewartSteve & DeYonne TegmanJoe & Gail WenaweserPeter WilsonThomas & Marlene WisslerJeff & Korynne WrightTodd & Stacy DunlapAnonymous (6)

Finding Hope($2,500+)Derek & Karol JamisonRoger & April SmithPeter & Marianne CaputoRussell & Rhonda GarrisonAndy & Lori GlassAlice & York HarrisMichael HopcroftDebi KirkpatrickJoseph & Mary Beth LongDawn MatteTheodore & Loye MisselwitzRodney RutherfordTom & Jane VimontDiego Piacentini

& Monica NicoliTimothy Burner & Camille

GearhartDouglas & Patti ByersSung-wei ChenSteve & Meriha MantleVincent & Jacqueline OrgovanAnne Hamilton &

Richard McClungArden & Rebecca BlackledgeMark & Sally EsserMatthew & Barbara LepageDana PigottChristy & Jason TerpsmaTom Burns &

Julia Walters-BurnsMaryam & Mohammad BaghaiBetty J. ProctorScott & Catherine SwansonOrlay Johnson &

Shirley KronheimVan & Claudette ChristensenGina & Michael FisetteAnn & Case KuehnJerry & Sally GreggAlan & Janan CarterRandy & Stefanie BeighleJay & Rebecca BuxbaumCedra DuFlon-HeideDr. Lewis D. FinkUlrich & Ethel GanzLauren GardnerMatthew Loschen &

Gretchen Freed LoschenEarl & Barb OverstreetMary PigottGeorge & Amanda SadlierKlaus & Marion SchutzCraig Staats & Judy Ronningen

David & Essie SwansonMark SweeneyThomas & Jeanne WalkerJeff rey & Karen EdwardsDavid & Charlotte LometPaul Strisower & Midori ChanRobert & Marilyn NewEdward LaddLiz MarxDavid & Romayne WattCraig & Linda HendricksonJoe & Judy SambataroMary BrissonWalton Fangman & Janice FlynnJohn Manferdelli &

Catherine StricklinBruce & Mary SultDoug Laundry & Eva FeketeNancy Bick & Dwight KrossaKevin & Teresa BrownEdward & Amy ContiJonathan & Karen EdwardsRick ForbesJack HeathBruce & Vicki HollidayJoseph & Cathy Jo LinnMark & Mirjana LippardDavid & Melinda LittrellDoreen MarchioneT. J. McGill &

Suzanne Sinegal McGillKrishnan & Nina MenonMarianne & Mark MowatLinda & Cameron MyhrvoldLisa & James NordstromWendy NormanMichael & Hwa ParkAlice Portz & Bradley SmithDaryl & Mark RussinovichAudrey SellmanAlison & Barry ShawSharon & Thomas SherrardHeather & Steve SinghShelley & Kevin TurnerBob & Peggy WilkersonPierre GrandTerri & Kevin SandersMatt Armstrong &

Karen RichardsJoanna FullerRustan & India LeinoAdam & Catherine Schaeff erAnonymous (3)

Family Development302 families received help setting goals and mapping out plans for self-suffi ciency.

With the assistance of a family development specialist, families work together in a long-term partnership that empowers them to reach new levels of self-suffi ciency. By working with the whole family, the family development specialist can help the family identify their strengths, visualize a better future, set goals, and achieve success in critical areas such as housing, nutrition, employment, health, education and parenting.

Financial Literacy88 students enrolled in fi nancial literacy skills courses, with a completion rate of 59%.

Adult fi nancial literacy classes are designed to help build knowledge and fi scal responsibility.

Adult EducationAdult Education327 adults took classes through Hopelink to prepare for their GED, learn English, or improve their literacy for their GED, learn English, or improve their literacy skills. 32% of GED students passed one or more tests on skills. 32% of GED students passed one or more tests on their path to a GED and 64% of the English as a Second their path to a GED and 64% of the English as a Second Language (ESL) students advanced a level demonstrating Language (ESL) students advanced a level demonstrating a signifi cant increase in their English skills. We provide a signifi cant increase in their English skills. We provide educational services essential to building assets such as post-secondary education and living wage employment for post-secondary education and living wage employment for adults at the beginning of the literacy continuum. We off er basic literacy and math tutoring, ESL programs and GED preparation assistance.

Energy AssistanceHopelink’s energy assistance programs helped 13,084 Hopelink’s energy assistance programs helped 13,084 Hopelink’s energy assistance programs helped 13,084 people in our community by distributing $3.5 million to people in our community by distributing $3.5 million to people in our community by distributing $3.5 million to keep the lights on or families warm in 5,060 homes.keep the lights on or families warm in 5,060 homes.keep the lights on or families warm in 5,060 homes.Hopelink administers two important programs that help Hopelink administers two important programs that help Hopelink administers two important programs that help keep lights on and homes warm. The federally funded keep lights on and homes warm. The federally funded keep lights on and homes warm. The federally funded Low Income Home Energy Assistance Program assists Low Income Home Energy Assistance Program assists Low Income Home Energy Assistance Program assists low-income renters and homeowners with their winter low-income renters and homeowners with their winter low-income renters and homeowners with their winter heating bills and the Puget Sound Energy HELP Program heating bills and the Puget Sound Energy HELP Program assists low-income renters and homeowners with their PSE assists low-income renters and homeowners with their PSE bills. Additionally, we also off er workshops on how to save money by conserving energy.money by conserving energy.

Employment24% of the 165 participants in Hopelink’s job develop-ment program obtained or increased employment. Of those individuals, their average monthly income increased $475 individuals, their average monthly income increased $475 with the job placement.with the job placement.

The Hopelink Employment Program (HEP) provides job The Hopelink Employment Program (HEP) provides job development assistance to prepare for successful employ-development assistance to prepare for successful employ-ment with long-term career development and job readiness ment with long-term career development and job readiness training to Hopelink clients, including ESL clients. Computer training to Hopelink clients, including ESL clients. Computer workforce competencies classes are available to all clients.workforce competencies classes are available to all clients.

Interpreter ServicesHopelink helped nearly 27,000 non-English speaking indi-viduals understand and communicate with their medical provider at 88,164 appointments,provider at 88,164 appointments,

Food BanksFood Banks18,383 people received 3.5 million pounds of food through 18,383 people received 3.5 million pounds of food through a Hopelink food bank. Another 3,700 were given emer-gency bags of food.

Hopelink provides food for survival and nutrition education for self-suffi ciency. At each of our fi ve centers, education for self-suffi ciency. At each of our fi ve centers, Hopelink food banks off er food from every nutritional Hopelink food banks off er food from every nutritional group, as well as baby items and personal care products group, as well as baby items and personal care products as available.

Reaching Out LuncheonAbout 1,800 guests at the 16th annual Reaching Out Benefi t luncheon in October heard “What it Takes” to make a diff erence from master chef, television personality and philan-thropist Tom Colicchio. The “Top Chef” star spoke in an audio message about his mission to battle hunger in the United States. Lisa Brummel, a co-owner of the Seattle Storm and Chief People Offi cer with Microsoft, also addressed the gathering at the Meydenbauer Center in Bellevue. Guided by committee members Todd and Julie Patrick, Wendy Norman, Chris Bear, Tonia Brown, Jody Cunningham, Rebecca Butler, Alice Harris, Mette Naness and Joy Roush, the luncheon raised $1.2 million for Hopelink services.

ACCOMPLISHMENTSACCOMPLISHMENTSACCOMPLISHMENTS

19

The signifi cance of these leadership gifts will be manifested in many ways

…the quiet elation of a middle-aged man learning to read and getting a job of which he can be proud

…a young mother feeling relieved that, even with the downturn of the economy, she will not have to choose between feeding her family and paying her rent

…young children not experiencing the burdens of poverty, forced to grow up well beyond their years

We invite you to help people make lasting change by becoming a part of the solution and making a leadership gift to Hopelink today.

Sincerely, Cathi and Ken Hatch, Co-chairs

Helping People($1,000+)Steve & Tami WilsonAllyson HenryAustin & Pamela KravikLauren & Lance ThomasNancy J. Anderson

& Sandra LeDucJames ScottMichael & Elaine BairRona & Harold GoodmanJerry & Billie SteiertJohn & Joan StarlingDouglas AlexanderMargery PerduePatrick & Meghan AltimoreGeorge Pigott &

Barbee Tucker-PigottMichael & Suzanne SievertLewis & Susan EdelheitMakarand & Lalitagauri AgasheCarolyn C. BakerBeth BillingtonDenise BlackAndrew & Teresa BlissDennis & Trina BortkoKeith Brewe &

Tracy Goggio-BreweCarol & Daniel BrewerJoe & Ellen BuskirkNicole Candiano &

Bruce JohnsonJoseph R. CarrollDavid & Jane DavisRobert Devine &

Karen EdgertonElena Donio & Shanen

BoettcherHarold & Marilyn FogelquistRobert Friedman &

Anita DavidsonMichael & Karen FriendRandy & Terry GilliamMichael & Barb GordonDavid GrantJeff rey & Lucia HaganderJeff Harrang &

Carol Whittier-HarrangRichard & Peggy HartJ. W. Hoff Mary Holm & Arthur BaldwinGwen HoustonKeith & Doris HowellRue & Pamela JenkinsSteven & Gail KanekoEric & Roxanne KiddSuzi & Mark KuensterRichard Kuhn & Kay TarapolsiKurt & Tami Lamp

John & Cynthia LarsonJanice LevisFrances LloydCraig & Susan McCawRavi & Catherine MenonThomas & Susan MillerLarry & Kimberly MorrisAva & Lee NackmanFergus O’DonoghueJustin PietschGerald & Jane PittengerMichael & Marcia RodgersOliver Roll & Nasha FitterLarry Setlow & Sarah HuntBharat ShyamDonna & Randy StormM3 SweattJustin & Heather UbertiNancy & Bill VieserJason & Kelly WescottFred WiesingerJohn & Margaret WilliamsSamia Ashraf & Lewis DavidsonJoseph DadzieEllen & Darryn DiekenPatrick & Dianne SchultheisKaren WoodJohn & Melody PryorJeff rey & Nancy MandellAimee KanemoriMichael & Janie LitkeTonia & Matthew BrownKent VincentGail & Marc RasmussenAlison DanzJeff & Candy HavensGary & Darcia TudorMichelle M. BeckerDouglas & Cynthia WieseDanny & Leslie BeanJoel R. FergusonGary HolmKristi HoferJanet & John LudemanBud & Sue Grieff Linda & Bob BensonDr. & Mrs. Lewis C. BlowersFelicia GuityAndrew & Dawn BaldwinSuzanne & Bruce BaughJonathan & Lauren BiardKent & Barbara ChaplinDerek ChengChris DouglasRobert & Julia DreyfoosJon & Deanna EggeLydia & Rick Flora-BarlowH. G. & Carol GaiserJeff rey Goldstein

& Jaclyn Roberts

James & Joyce HortonKent & Jani JamesRon & Clare KingRichard Klobucher &

Carol Ganz-KlobucherPhil & Sharon KnowlesSteve & Elizabeth LuccoKatherine McKinney, D.D.S.Sharon MeramoreAnne Otten & James AdcockRaymond & Marilyn PenroseDelgene & Cordelia PhillipsBeth & Rick PostRonald & Merle RiceKevin RicePaula SeniorSandeep & Sukriti SinghalJenna Strully & Brian StrullyAgnes & Charles SweeneySuzanne ToccoRobert ZemkeLaura & Chris ZimmermanAri ConsulBrian & Ellen O’HaraJeanne B. MouldsKirsten O’MalleyKatherine RobichauxBarrett NelsonAllen & Beth MannionJosé Piñero & Maru ZamoraJames Cardillo &

Patricia Kern-CardilloTodd & Julie PatrickMaria & Douglas BayerMark & Eva HuentelmanTami & Christopher YamashitaLaura KingRick & Janet BurnsteadTania SungLeanne & Richard BallardChristopher & Therese JardineMichael & Carey CavaliereRichard & Janet OlinJacob SabulskyAndrew & Christi AllisonJeff rey & Lisa BerkmanMarianne M. EmersonDon & Dori FerrelMark & Kimberlie GrayRajesh JonnalagaddaElizabeth Shipman

& Michael AllenAndrey StroilovRobert & Kathleen NerenbergL. O’Hara & D. T. NakanoLynne M. HillTrudi J. BeachCarolyn & Don CurrieBernard & Betty FaubelBernice Fenn

Steven Gallagher & Pat MolnarNora & Greg HightowerRik Holley &

Nanci Presley-HolleyBenjamin HomeDonna & Steven JennessMarcia JohnsonGinny J. JohnsonMichael & Gail KrollDwight & Mary MartinLarry & Marsha MartinJosh Mason-PlunkettGayle McKoolKirk MyhreJohn & Priscilla PrivatKarol Zadora-PrzyleckiLeonard RaymundoNeil & Dorothy SpragueShawn StallworthJan & Maria Van NieuwkerkMichael & Bunny VenaJill F. WagnerJohn & Kristina WaylandMarie E. WeilerWilliam & Carol WrennCynthia Wyckoff Heather ArbonMimi & Kent RamseyYukako GotoKaren CollinsDick & Michelle GidleyEran & Ronit GourarieLloyd & Bonita LorchAnn & Dick Van SickleJoseph & Karen FriendMallikarjun ChadalapakaJohn & Linda McMillenJimmy & Patty BarrierDavid & Janet BradshawMary & William GinnRobin Hirao AtaniGayle M. HoshinoDryke & Renae MartinDouglas & Leanne MaxwellKevin & Sarah FunkShawn LovelandMichael Schuh & Jennifer EldenJack & Kathleen DandoAnne R. St. GermainPhilip & Karen CramerBenedict & Sasha WatsonSusan L. McCarronReidun CrowleyBob & Jane HammTimothy & Beth MickelsonMary & Vic OdermatKatherine & Michael RoyalRobert & Sandra Siff ermanNorman & Dianne CommoDaniel & Pamela Hay

Volunteerism2,119 volunteers provided 58,989 hours of service to our 2,119 volunteers provided 58,989 hours of service to our community through Hopelink.

Hopelink volunteers are essential to our mission; often Hopelink volunteers are essential to our mission; often Hopelink volunteers are essential to our mission; often serving on the front lines in the community as they help serving on the front lines in the community as they help serving on the front lines in the community as they help our clients navigate the path toward self-suffi ciency. From our clients navigate the path toward self-suffi ciency. From tutoring, teaching classes and helping with special events, tutoring, teaching classes and helping with special events, tutoring, teaching classes and helping with special events, tutoring, teaching classes and helping with special events, to making sure food donations end up on the dinner tables to making sure food donations end up on the dinner tables of hungry families, our volunteers make a diff erence in the of hungry families, our volunteers make a diff erence in the of hungry families, our volunteers make a diff erence in the lives of those we serve every single day.lives of those we serve every single day.

Housing206 families – more than 600 people – received housing and comprehensive supportive services through Hopelink. 84% of Transitional Housing participants exited homeless-ness into permanent housing.

Hopelink’s Housing Programs provide families with comprehensive services to help them end their crisis, achieve permanent housing and gain skills for self-suffi -ciency. Programs include: emergency shelter, transitional housing and fi rst month’s rent for homeless families, as well as eviction prevention to help at-risk families.

Family & Emergency ServicesFamily & Emergency Services1,840 families received fi nancial assistance to prevent evic-1,840 families received fi nancial assistance to prevent evic-1,840 families received fi nancial assistance to prevent evic-tion from their home and meet other emergency needs.tion from their home and meet other emergency needs.

TransportationHopelink’s transportation services provided 1.1 million rides to medical appointments for 36,890 individuals.

DART TransportationHopelink provided 823,143 rides through DART to help people get where they needed to go in King County.

Hopelink is contracted with King County Metro to off er dial-a-ride (DART) for the general public. DART provides variable routing in some neighborhoods within King County using transit vans that can go off regular routes to pick up and drop off passengers in service areas defi ned by Metro. Standard public transit fare applies to this service, there is no additional charge.

Turkey TrotHopelink’s 11th annual Turkey Trot 5K fundraiser Turkey Trot 5K fundraiser brought 830 runners and walkers to the brisk, sunny shores of Lake Washington in November. The event in November. The event raised nearly $225,000 to provide emergency services and holiday assistance to local families during the winter months.

End Summer HungerHopelink’s annual campaign aimed at ensuring that school kids from low-income families have enough to eat during the summer months raised $301,477 in cash and food donations last fi scal year. End Summer Hunger brings together local businesses, organizations, schools and individuals to help provide families with food for kids who receive free and reduced-fee breakfasts and lunches during the school year while those programs are on hiatus over the summer months. Schools that support the program encourage children in classrooms to collect coins, while other groups hold food drives, fund drives, or both. In addition to providing food, the money collected also goes to Emergency Service programs to address homelessness in our community.

Helping people & changing lives for 40 years.

ACCOMPLISHMENTSACCOMPLISHMENTSACCOMPLISHMENTS

Helping people Helping people Helping people & changing lives & changing lives & changing lives & changing lives & changing lives & changing lives for 40 years.for 40 years.for 40 years.for 40 years.for 40 years.for 40 years.for 40 years.for 40 years.for 40 years.

21

This publication of our leadership donor association recognizes gifts & pledges from individuals whose contributions have totaled more than $1,000 between July 1, 2010 & June 30, 2010. Pledges are recognized for the full amount in the year that the pledge was made.

Thomas & Cherri GruverDave & Sheree NealKari Furse & Clarissa GordonJeff & Mary BanderAndy ChengRandy RutledgeC.C. WulfKristina BowzerRobert Howard

& Denae BradburnTerry & Kellie AdamsWilliam & Debra AdamsMandana AhmadianJane & Brian AndrewBob & Clodagh AshRobert & Patricia AtkinsonVernoy FamilyMorgan & Sarah BarbourAndrew BartkusRick & Georgette BartonJohn & Deborah BatjerJulie BattermannJay BeattyRobert & Marilee BeckesViola BensonHoward & Sandra BermanDeborah Black & James StewartJeff rey & Tana BlakeEJ & Jeremy Blanchfi eldJessica & Tim BlixsethKaren BonnellScott & Jane BoulwareCarl BradleyTheresa A. BronsonJeff rey & Susan BrotmanPaul & Linda BurgRobert & JoAnn BurgessNancy CannonJim & Melody CarneyMichael W. CarrGrant & Emilie CastleChristine ChaiJoel CherkisSu ChoiJason & Debbie ClarkHeinke ClarkTrinese & Rodney ClarkRick & Bonnie ColletteNeil & Ashley CollinsVickie CooleyBarbara & Donald CoynerJody Cunningham

& Mark MennellaLovely DhillonMark & Julie DickisonLaura & Blair DillawayHiromi DipboyeLeo & Judie DobnerMiriam DobrickLaVonne DorseyDavid Dorwin

Dale & William DumondLoren Dunn & Erin SheridanBrandon EhrlichBen & Nancy EllisonNancy & Al ErismanRenee EwingMark & Victoria FanningMary FernandezDouglas & Caroll FerryAnnette Conrads-Frank &

Tobias FrankJackie FrankRosalie GannGretchen GarthJim & Susanne GarveyJay & Sara GlerumRoyal & Kristine GoldfarbAllan Goldman &

Judith Stone-GoldmanJorge & Rosario GonzalezSteve & Debra GrantRussell & Diane HaehlKari & Scott HallChris & Jodi HallumJoseph & Karen HardimanDavid & Joanne HarkonenAndrew & Deborah HarrisSheri & Kevin HartJoseph & Elizabeth HarthornePatrick & Theresa HarveyCathi & Ken HatchColleen HealySamantha & Carter HernessAndrew & Jennifer HerronAndy & Molly HillThomas & Sydney HodgeJason Holtman & Margaret LentEdward & Jill ImBetsy & Jeff JohnsonRichard & Sarah JohnsonTimothy & Judith JohnsonRichard & Aimee JonesShannon JurdanaDiane D. KallasKris Kaminishi & Allan JonesLarry & Karen KarpackJay & Cindy KasinWilliam & Andrea KearneyCharles & Helen KesterStephen & Mary Eileen Knoff Jim Kranick & Gail TsuboiAlexis & Bill LaingLauren & Daniel LazarScott LeeJu hee Lee & Dong KimAllan Lee & Susie JungGarry & Talli LindTom & Ruthann LitchfordJennifer Lucas & Mike FarmerWill & Robin LudlamStephen & Ellen Lutz

The MacKay Family FoundationMerrilee MacLeanGordon MacPhersonKathy MannBruce & Kimberly McDermottSusan McLain & Steve PersingMichael & Robin MeinersCynthia MennellaDennis & Holly MillerJohn & Katie MilneLaurie Minsk & Jerry DunietzBryan & Priscilla MisteleHemlata & Tejas MistryBlair Carleton & Jens MolbakWalter & Karen MooreCarol & Dave MutzelRichard MyersMette & David NanessJeannie NordstromCarolee & Bob NunnViki & Frederick OkerlundTimothy E. OndersGregg & Margie OsePatricia PaddisonJohn & Becky PaneskoNancy & Victor ParkerMark & Kimberly ParrisSun PastorDiane PaukstisRoger & Lynelle PerrinDan & Rosalinda PetersenSteven & Susan PetitpasDina & Paul PigottBrian & Lora PlaskonSusan & James PowellDavid & Lindsay PriceEmilie & Raghvinder PurharGordon & Gretchen RaineLavina & Nikhil RaoAmy Ratcliff eDana & Vickie RekowRichard & Linda Mae RethkeBernie & Katherine RichardsDave & Sharon RichardsPeggy & Robert RinneMark Roberts & Maria

Valdesuso-RobertsMatthew Roberts

& Wady MilnerSusan RossRobin Rothe & Tom WrightJoy A. RoushWayde Routon &

Helen Banks RoutonBob & Beth RudolphPaul & Diane RutherfordPhillip RutschmanRobert & Joan SampleOscar & Nancy ScarboroughBonnie & Randy SchoolcraftPeter Schuette

Jim & Bet SchulerTanya Schulte &

Robert DimpseyGloria SchulzScott Scrivner &

Annie Young-ScrivnerRobert & Sandra SeidenstickerCraig & Meredith ShankRobert & Kris ShelleyRon & Eva SherYumi & Craig ShermanJack & Nicole ShowalterG. & L. ShultzJill & Rajeev SinghGlen & Phyllis SloanRichard SmithJamie SoloGretchen B. StengelJohn & Sherry StilinVanessa & Robert StricklandAlly & Scott SvensonJerry & Karen SyrclePetgoum EmilienneSandy & Jeff TeperRick & Jean ThompsonJim & Pat VoelkerLinda WallKathleen WeberDavid & Marsha WeilWilliam & Judy WeinbergerElizabeth WeryDiane & Gary WestJan WilliamsSterling & Melinda WilsonChristopher WilsonDouglas Wyatt &

Maureen StonePaul & Dori YangEd & Lisa ZigweidAnonymous (40)

HOPELINK BOARD MEMBERSHOPELINK BOARD MEMBERSJuly 2010 - June 2011

Matt Wesley (Board Chair till Dec 2010)Matt Wesley (Board Chair till Dec 2010)Pat Vache (Board Vice-Chair till Dec 2010; Pat Vache (Board Vice-Chair till Dec 2010;

Board Chair from Jan 2011 - present)Board Chair from Jan 2011 - present)Jose Pinero (Board Vice-Chair from Jan 2011 - present) Andy Goerdel (Board Treasurer from 2010 - present)Leo Notenboom (Board Secretary till Dec 2010)Leo Notenboom (Board Secretary till Dec 2010)Tom Tanaka (Board Secretary from Jan 2011 - present)Connie ChapinJason ClarkJennifer DaviesChet DickensonJonathan DickensonLaurel DickensonJennifer Filipovich

Roger GoodmanKathy LambertLarry MartinMarla MelliesMichael Nesteroff Rich OlinRich OlinGail RasmussenGail RasmussenDianne SchultheisDianne SchultheisLarry SpringerLarry SpringerAna (Lila) ValdiviesoAna (Lila) ValdiviesoScott WallinLindsay WilliamsPeter Wilson

ELC Members – 2011–2012Heather BeaulieuLauren BennettEJ Blanchfi eldSteve BoothLauren CannonTy CarlsonJim CarneyPatti ChalkerSteve ConelleyJeni CraswellCarolyn CurrieRay DoveCedra DuFlon-Heide

Todd DunlapKathe FowlerRosalie GannWilliam GilsingGreg GoecknerAndy GoerdelAndy GomesDana GrayMark GraySally GreggSusan HuenefeldSam JonesJason Karpen

Steve MantleDoreen MarchioneGreg MariottiKathryn MitchellJoan MontagnesJessica NadelmanJulie NeumannVicky NolletteHeija NunnHeija NunnTerri Olson MillerDaniel PollackStephen RauchMark Sanders

Dianne SchultheisDiane SchultzAlison ShawDan SheeranJack ShowalterJoanne Suffi sMary SultCarol SwindamanGeoff TambleGeoff TamblePat VachéMatt Wesley

23

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era

bil

ity

an

d cr

isis

to

ind

epen

den

ce a

nd

sta

bil

ity.

Th

e ag

ency

h

as b

road

ened

its

foc

us

thro

ug

h t

he

year

s fr

om

emer

gen

cy i

nter

vent

ion

to

incl

ude

the

long

er t

erm

su

ppor

t ne

eded

by

at-r

isk

fam

ilies

and

ind

ivid

uals

to

mak

e la

stin

g ch

ange

. T

oday

, Hop

elin

k pr

ovid

es a

full

arra

y of

cri

tica

l soc

ial s

ervi

ces

thro

ugh

mor

e th

an 3

5 d

iffe

rent

pro

gra

ms.