looking at brokerage in north america: what’s ahead for canada’s customs brokers? 41st ncbfaa...
TRANSCRIPT
LOOKING AT BROKERAGE IN NORTH AMERICA:
WHAT’S AHEAD FOR CANADA’S CUSTOMS
BROKERS?
41st NCBFAA Annual Conference
Carol West, President
Canadian Society of Customs Brokers
THE FUTURE OF CUSTOMS BROKERS IN CANADA: SOME THOUGHTS
Areas of impact: international trading developments; changes in information technology; consolidation and vertical integration in the industry; changes in the regulatory environment
Re-engineer relationships to achieve shared objectives with Customs which contribute to Canadian competitiveness and prosperity
Commitment to international cooperation and engagement - benefits through business and government networks
We are best equipped to ensure legislative compliance and revenue collection
The need for well trained and highly qualified personnel has never been greater
THE FUTURE OF CUSTOMS BROKERS IN CANADA: SOME THOUGHTS
Areas of impact: international trading developments; changes in information technology; consolidation and vertical integration in the industry; changes in the regulatory environment
Re-engineer relationships to achieve shared objectives which contribute to Canadian competitiveness and prosperity
Commitment to international cooperation and engagement - benefits through business and government networks
We are best equipped to ensure legislative compliance and revenue collection
The need for well trained and highly qualified personnel has never been greater
1992
A GLOBAL PERSPECTIVE ON THE FUTURE OF CUSTOMS: GOOD OR BAD FOR CUSTOMS BROKERS?
Increased globalization and many new Free Trade Agreements
Standardization of procedures and requirements Increased trade volumes that need to be handled
with the same or even reduced resources of Customs administrations
New working and production methods of the private sector such as exchanging software across borders to produce goods nationally
A GLOBAL PERSPECTIVE ON THE FUTURE OF CUSTOMS: GOOD OR BAD FOR CUSTOMS BROKERS?
Importance of more proactive engagement with the private sector
Implementation of the WTO Trade Facilitation Agreement (TFA)
Greater regional integration Tremendous rise of cross-border e-commerce The need for Customs to enhance the capacities
and skills of its people Single window, coordinated border management,
integrated border management
THE FUTURE OF CUSTOMS BROKERS IN CANADA: SOME THINGS TO
WORRY ABOUT
Greater control of accounts and client relationships outside Canada –
Greater business risk which directly translates to potential financial impacts
Economic growth has stalled: “stagnation” Goodbye bricks and mortar and hello B2C Need to ensure that revenue margins reflect
proper compensation for the work performed
THE FUTURE OF CUSTOMS BROKERS IN CANADA: FOCUS ON OPPORTUNITY
Mantra for success: “I will be in the business my client wants me to be in”
Customs is becoming more relevant to government and compliance is becoming more important to Customs even though we still have inconsistent messaging and disconnects between legal and policy positions (and we worry about that)
Client-item classification databases are tangible assets and should be treated as such in service and pricing arrangements with clients
THE FUTURE OF CUSTOMS BROKERS IN CANADA: FOCUS ON OPPORTUNITY
We have a stable framework for customs broker regulation
We are leaders in the Customs-business relationship: vision, character and action
CSCB is a strong, stable and effective industry asset which knows the importance of staying relevant and is all about our members’ business interests
Customs needs customs brokers
