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Longest Range Industrial Cordless Phone Systems Contact Comfort Telecommunications Canada for pricing and availability In Ontario: 1-800-822-8613 In Alberta: 1-877-244-8414 www.comfortcanada.com For Technical Support, call EnGenius Canada at 1-888-397-2788 www.engeniuscanada.com/

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Page 1: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

Longest Range Industrial Cordless Phone SystemsContact Comfort Telecommunications Canada for

pricing and availabilityIn Ontario: 1-800-822-8613In Alberta: 1-877-244-8414

www.comfortcanada.com

For Technical Support, call EnGenius Canada at1-888-397-2788

www.engeniuscanada.com/

Page 2: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

Product Features

RANGEUp to “12 floors” in building penetrationUp to “250,000 Sq. Ft”. in a warehouse or retail environmentUp to 3,000 acres on a farm environment

InterfacePSTN/CO Line (Stand Alone) (Bell Compliant)Analog Port of PBX / Key System (SLA, ATA, Analog

Module, etc.)Will interface with any brand PBX with an analog

interface!

Frequency900MHz to reduce interference w/2.4 and 5.8GHz platforms.Will not interfere with Wireless Networks

EnGenius

Page 3: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

Workgroup Configuration• For workgroups who do not need a dedicated extension• Examples: Teachers, warehouse, auto repair center, self-

storage• Up to 4 lines / ports shared by 36 users

X 36X 36

DuraFon 1X: 4 Bases & 36 Handsets DuraFon 4X: 1 Base & 36 Handsets

Base Unit

Base Unit

Base Unit

Base Unit

Handset

Handset

Base Unit

EnGeniusIndustrial CordlessExpandability

Base Unit

Page 4: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

10

12

11

21

22

15

16

17

18

19

Manager 1

Manager 2

Manager 3

Group 02 –Maintenance

DuraFon 4X Base Units 01 and 02

P

B

X Group 03 –Night Shift

Ana

log

Exte

nsio

ns

Ext 31

Ext 32

Ext 33

Line 4Line 3

Ext 34

Ext 35

Ext 37

Ext 36

Ext 38

Line 4

Line 3

Line 2

Line 1

Line 2

Line 1

Ana

log

Exte

nsio

ns

Digital Ext.

Digital Ext.

8 Analog Extension Solution - Line Dedication to “Extensions & Groups”

Maintenance 1

Maintenance 2

Department 1 (night shift)

Department 2 (night shift)

Department 3

Department 4

Department 5

Page 5: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

– Each handset that shares a base unit automatically has the ability to call another handset via the two-way radio intercom function

– Full Duplex & Secure Handset to Handset 2-Way Radio Capability

– Two-Way can also be used to “Transfer” incoming calls to handsets users– Announced Transfer Functionality– Un-Announced Transfer Functionality

– Two-way operates independently of base unit thus not tying up a phone line (unless it is being used to transfer calls)

EnGeniusIndustrial Cordless

Two-Way Intercom

Page 6: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

EnGeniusIndustrial Cordless

– Each DuraFon 1X and 4X and Pro handset that shares a base unit automatically has the ability to BROADCAST a message to “all” other handsets, a “group” of handsets or a “single”handset.

– Broadcast:– 1 to 1– 1 to GROUP (up to 9 different groups can be configured, 01-09)– 1 to ALL

– Push to talk type of functionality like Nextel or Motorola Two-Way radios.

– Broadcast function also operates independently of base unit.

DuraFon 1X & 4X & PRO

Broadcast

Page 7: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

EnGeniusIndustrial CordlessAccessories-External Antenna Kits

- For optimum range, use external antenna upside-down from rafters in warehouses and manufacturing plants, or mounted on roof for all outdoor applications. Use lightning protection kit outdoors! “SN-UL-LPK”

OutsideInside

Page 8: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

EnGeniusIndustrial CordlessSet-up Hints

- To avoid interference, base or external antenna at least 20’ apart. Multiple user applications should use the 4-port system (DuraFon 4X) to cut number of terminal antennas.

20 feet apart

Page 9: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

EnGeniusIndustrial Cordless

- The antenna splitter can allow you to have coverage indoors andoutdoors or on both sides of a firewall.

Set-up Hints

Page 10: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

Applications

•Assisted Living Facilities •Auto Dealers•Big Box Retailers•Book Stores•Brokerage Firms•Construction•Equipment Rental •Farms / Ranches•Grocery Stores•Library

•Luxury Homes/Estates•Manufacturers •Marinas•Portable EmergencyCommunications•Professional Service Firms•Nurseries•Schools•Self-Storage•Warehouses

Page 11: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

What’s of value to these industries:

Long Range (communication mobility within their environment)

Durability (it’s going to be dropped)

Ease of Use (it’s a phone)

Reliability (press TALK get a line)

Sound Quality (watts and sensitivity)

Price (per user value)

Page 12: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

What makes the DuraFon right for those applications?

RangeDurability2-way radio and telephoneBroadcast & Intercom

Easy to useProgrammable PBX featuresLow repair rates

Page 13: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

How Do We Compare to Other Solutions?

Others DuraFon

Cellular No Monthly Bills

Two-way Radio Telephone Access, No Annual License Fee, No Group Chatter

Spectralink Low Per User Cost, Doesn’t Use or Interfere With 2.4 Ghz Netlink, or Wireless Data BandwidthVocera

Spectralink Low Per User Cost, Doesn’t Require a Lot of 1.9 Ghz (Dect) Base Station Installations Throughout a Facility

Spectralink WTS Low Per User Cost, Doesn’t Require alot of base Station Installations Throughout a Facility

Page 14: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

Features:Single Line (1-ports / line per base unit) 9 handsets per base unitExpandable to 4 base unitsWorks behind any analog port of a PBX, phone systemor analog phone line Each handset programmable up to 9 PBX functions Intercom 1 to1 radio - push to talk radio communicationBroadcast 1 to 1, 1 to Group, or 1 to All; push to talk communication6 hours talk time, 50 hours stand-by time

DuraFon 1x

Includes:(1) DuraFon 1XBase Unit with Adapter(1) DuraFon 1X Handset (1) Li-Lon Battery Pack (1) AC Charging Cradle with Adapter (1) Belt Clip (1) Optimal Performance Antenna (1) Low Profile Antenna

Page 15: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

Features:4 Lines (4-ports / line per base unit) 36 handsets per base unit1 base unitWorks behind any analog port of a PBX, phone systemor analog phone line Each handset programmable up to 9 PBX functions Intercom 1 to1 radio - push to talk radio communicationBroadcast 1 to 1, 1 to Group, or 1 to All; push to talk communication6 hours talk time, 50 hours stand-by time

DuraFon 4x

Includes:

(1) DuraFon 4X Base Unit with Adapter(1) DuraFon 4X Handset(1) Li-Lon Battery Pack (1) AC Charging Cradle with Adapter(1) Belt Clip (1) Optimal Performance Antenna (1) Low Profile Antenna

Page 16: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

DURAFON 4X BUNDLESDuraFon 4X Bundle parts list PIA PIB10L PIB20L

includes includes includesBase Unit w/Adapter 1 1 1Handsets 4 4 4Battery 8 8 8Hand Set Charging Cradle W/Adapter 4 4 4Low Profile Hand set Antenna 4 4 4Optimal Performance Handset Antenna 4 4 4Belt Clips 4 4 4Durapouch 4 4 4Ext. Antenna With 10M Coaxial Cable 0 1 0Ext. Antenna With 20M Coaxial Cable 0 0 1Lightning Protection Kit 0 1 1

Page 17: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

DuraFon ProFeatures• Multiple handsets (up to 90)• Multiple lines (4-ports / lines per base unit) • Expandable to 8 base units• Speaker Phone• Ability to broadcast to handsets via analog port or

line as well as from another PRO or DuraWalkie handset directly

• Works behind any analog port of a PBX, phone system or analog phone line

• Durable & Reliable • Ease to use • 6 hours talk time, 50 hours stand-by time• Will work with DuraWalkie handsets• Optional external antenna for indoor use

in warehouses and manufacturing plant or outdoor use on farms and car lots

Includes:•One (1) DuraFon PRO Base Unit •One (1) DuraFon PRO Handset •One (1) Li-Lon Battery Pack •One (1) AC Charging Cradle •One (1) Belt Clip •One (1) Optimal Performance Antenna •One (1) Low Profile Antenna

Page 18: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

DuraWalkie

Features:

•Expandable up to (up to 90 handsets) •Ability to broadcast to handsets via analog port or line as well as from another PRO or DuraWalkie handset directly •Durable •Reliable •Ease to use •6 hours talk time, 50 hours stand-by time•Will work with DuraFon PRO System

Includes:

• (1) DuraWalkie Handset • (1) Li-Lon Battery Pack • (1) AC Charging Cradle • (1) Belt Clip • (1) Optimal Performance Antenna •(1) Low Profile Antenna

Page 19: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

Accessories

Page 20: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

RMA PROCEDURE AND POLICY

1) Distributor Exchanges are reserved for items that are found to be defective within 30 days of purchase only. The 30-day period will begin the day the end user has possession of the items(s).

2) after 30 days, the item will be treated as an RMA repair in which dealer/end user will contact EnGenius Directly.

3) Please contact EnGenius Canada at 1-888-397-2788 for initial troubleshooting before initiating an RMA. We find many products that appear to be defective; can be quickly solved with over the phone troubleshooting.

4) Technical documentation can be located at www.engeniuscanada.com/engmain.htmon the EnGenius website.

Page 21: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

Common QuestionsQ1. Does the DuraFon system work behind a PBX?A1. Yes, the DuraFon will work behind any analog port or line

Q2. Can a DuraFon port be dedicated to an individual handset or group of handsets?

A2. Yes, the DuraFon ports can be dedicated to an individual handset or a group of handsets or can be shared with all handsets.

Q3. Are all the DuraFon models compatible with each other?A3. No, each DuraFon model base will work with only that models

handsets. (The DuraWalkie works with the PRO system and handsets only)

Q4. What is the difference between the 4x system and the PRO system?A4. The additions to the PRO include:• Speakerphone capability of the PRO handsets• Multiple base registration allowing 2-way/broadcast with all• Broadcast through a line port.

Page 22: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

Cheat SheetEnvironments Range

Assisted Living facilities Auto DealersBig Box RetailersBook StoresBrokerage firmsConstructionEquipment Rental Farms / RanchesGrocery StoresLibraryLuxury Homes/EstatesManufacturers MarinasProfessional Service firmsNurseriesSchoolsSelf-StorageWarehousesPortable Emergency Communications

12 Floors in building penetration in a office building250,000 Sq. Ft. in a warehouse or retail store3,000 Acres on a farm or ranch

Systems

DuraFon 1X – 1 line – 9 Handsets – 4 BasesDuraFon 4X – 4 line – 36 Handsets – 1 BaseDuraFon Pro – 4 lines - Up to 90 Handsets – 8 BasesDuraWalkie – Two-way Radio/Broadcast Only (PRO)

Page 23: Longest Range Industrial Cordless Phone Systems DuraFon Slides.pdfLongest Range Industrial Cordless Phone Systems ... Price (per user value) What ... 2.4 Ghz Netlink, or Wireless Data

Canadian DealerComfort Telecommunications

Canada, Inc.Contact one of our offices for pricing and availability

Head OfficeJohn LarsenBrampton, OntarioPhone: (905) 458-9507Fax: (905) 458-4949Toll Free: [email protected]

Western Canadian OfficeLee CoxCalgary, AlbertaPhone: (403) 239-8414Fax: (403) 547-1632Toll Free: [email protected]