london business forum: september 2016 - may 2017

Events Schedule 2016-17

PUTS...IDEASIN YOURHEAD

A SMILEON YOURFACE

A SPRING IN YOUR STEP

Events Calendar

2016

6 September9.30am-12pm

Why Should Anyone Work Here? Gareth Jones

1.30-4pm

Get It DoneGraham Allcott

21 September9.30am-12pm

Networking Made EasyJulia Hobsbawm

1.30-4pm

Rock Your PresentationNigel Barlow

4 October9.30am-12pm

Mind GymOctavius Black

1.30-4pm

Start With WhyPeter Docker

11 October9.30am-12pm

Let’s Get Digital! Dave Coplin

1.30-4pm

SUMO (Shut Up, Move On)Paul McGee

3 November9.30am-12pm

Anything Is PossibleJames Cracknell

1.30-4pm

TrailblazerBaroness Gail Rebuck

8 November1.30-4pm

The 1% FactorSir Dave Brailsford

201717 January9.30am-12pm

How to Be Brilliant 2017Michael Heppell

1.30-4pm

Act Like a Leader, Think Like a LeaderHerminia Ibarra

24 January9.30am-12pm

MindfulnessRohan Gunatillake

1.30-4pm

The 80 Minute MBAJohn Knell

7 February9.30am-12pm

The CoachJamil Qureshi

1.30-4pm

Corporate WellnessDorian Dugmore

14 March9.30am-12pm

Make Your Brain WorkAmy Brann

1.30-4pm

Black Box ThinkingMatthew Syed

30 March9.30am-12pm

VisionBeau Lotto

1.30-4pm

Work MattersJavier Bajer

25 April9.30am-12pm

Michelin Star QualityMichel Roux Jr

1.30-4pm

Business BrawnRoss Brawn

18 May9.30am-12pm

Leadership Gold DustEddie Obeng

1.30-4pm

CX Colin Shaw

Imagine designing the best company on earth to work for... What would that company be like? How would you build and sustain its culture? As a leader, you need to know.

In the past, businesses made people conform to the organisation’s needs. That old paradigm has shifted. Now leaders must transform their organisations to attract the right people, keep them and inspire them to do their best work. Discover the six attributes that create a culture in which people want to belong and outperform.

About Gareth JonesGareth Jones is a fellow of the Centre for Management Development at London Business School and a visiting professor at INSEAD, Fontainebleau and IE Business School (Instituto de Empresa) in Madrid. Gareth was also director of human resources and internal communications at the BBC. At Polygram, then the world’s largest recorded music company, he was senior vice president for global human resources. Gareth co-authored the bestseller Why Should Anyone Be Led by You? with Rob Goffee.

Why Should Anyone Work Here?How to attract top talentGareth JonesTuesday 6 September9.30am-12pmBritish Library

Find out more and book at www.londonbusinessforum.com or call 020 7600 4222

Why Should Anyone WorkHere?

In this technological age the potential for distraction is endless. Time management is no longer enough; it’s time to manage your attention and focus, your projects and actions, choices and habits.

At this event, Graham Allcott will show you how to think like a Productivity Ninja – someone who is calm, prepared and skilled at dealing with the enemy that is information overload. Discover how to keep your email inbox at zero, develop to-do lists that really work and transform your meetings so you and your team are instantly more productive.

About Graham AllcottGraham Allcott is the founder of Think Productive, the UK’s leading productivity training company. He is the author of Amazon’s top 5 most-gifted business book, How to be a Productivity Ninja. Graham was previously chief executive of Student Volunteering England and head of volunteering at the University of Birmingham. As a keen social entrepreneur, Graham founded Fruitful Consulting, a social enterprise consultancy and Intervol, an international student volunteering charity.

Get It DoneHow to be a Productivity NinjaGraham AllcottTuesday 6 September1.30-4pmBritish Library

Networking isn’t just a nice-to-have but a must-have skill for leaders. Creating and interacting with a diverse range of people can be just as critical to success as technical ability. It’s easy to put it off though, even dread it.

Queen of networking, Julia Hobsbawm, will show how you can cultivate connections and share knowledge to improve productivity and wellbeing. Find out how to network the right way for the long term and build relationships to thrive in this age of mass communication.

About Julia HobsbawmJulia Hobsbawm founded the ‘knowledge networking’ business www.editorialintelligence.com. She consults, writes, teaches, and talks on a number of topics including networking, work-life balance, business productivity and the subject she has defined on modern knowledge networking – Social Health. Julia is the world’s first professor of networking, having been made honorary visiting professor by London’s Cass Business School.

Networking Made EasyA guide to making meaningful connectionsJulia HobsbawmWednesday 21 September 9.30am-12pmLSO St Luke’s


How do you make your presentations, pitches or speeches more stimulating, interactive, moving and memorable?

We all know a good tune has the power to awaken our senses, stir up emotions and lift our mood; the best tunes are unforgettable. Nigel Barlow will explore how you can achieve the same effect when speaking. You need no specialist music knowledge to be more rock’n’roll. Nigel’s top tips will help you bring your content to life. Deliver presentations that, like a hit song, are guaranteed to engage your audience and stay with them. You’ll enjoy giving them too!

About Nigel BarlowNigel Barlow is a renowned speaker, author and business rocker. He focuses on creativity and innovation applied to leadership, business strategy, customers and the future. Nigel has worked with an A-Z of the world’s greatest companies and was founding director of the Tom Peters consulting business in Europe. He now runs his own international consultancy. Foolhardy enough to prefer the after-lunch spot at conferences, Nigel lives in Oxford and Heathrow’s Departure Lounge.

Rock Your PresentationEngage and energise your crowdNigel BarlowWednesday 21 September 1.30-4pmLSO St Luke’s

Rock Your Presentation

Led by CEO and co-founder of Mind Gym, Octavius Black, this session will transform your personal and professional life by changing the way you think.

Today, the pressure to achieve is intense. To be at our best, we need our minds working at peak potential. Unless you train it, your mind stays on autopilot, stuck in unhealthy thought patterns that lead to self-sabotaging habits and behaviours. Just as you exercise your body to stay in shape, find out how to exercise your mind to get the most out of it and be your best every day.

About Octavius BlackOctavius Black co-founded Mind Gym in 2001. Mind Gym transforms performance by changing the way people think. Every year, 250,000 participants from companies such as Google, Accenture, Pfizer, Thomson Reuters, Fujitsu and Unilever take part in a live Mind Gym experience in over 30 countries. Octavius is the co-author of the four Mind Gym books: Wake Up Your Mind, Give Me Time, Relationships and Achieve More by Thinking Differently.

Mind GymAchieve more by thinking differently Octavius BlackTuesday 4 October9.30am-12pmRegent Street Cinema

Mind Gym


Inspired by Simon Sinek’s theory of The Golden Circle and working in close partnership with him, Peter Docker helps individuals and organisations harness the power of Why. It’s not enough to know simply what you do, even how to do it. Inspired individuals and organisations know Why they do what they do.

Peter will illustrate how the best leaders clearly articulate and embody the Why – a higher purpose, cause or belief that motivates people to achieve remarkable results. Discover what it means to Start with Why and what to do next using Peter’s Five Key Principles for leadership. Learn how to apply them in your organisation to create an inspiring and sustainable high-performance culture.

About Peter DockerPeter Docker is a leadership consultant and executive coach who works with leaders in some of the world’s largest companies. Previously, Peter was a senior Royal Air Force officer and professional pilot. He is also a seasoned crisis manager and has worked as an international negotiator for the UK Government. Peter has partnered with the ‘Start with Why’ team since 2011 and is a regular contributor to Simon Sinek’s blog and podcast series.

Start With WhyHow great leaders inspire everyone to take actionPeter DockerTuesday 4 October1.30-4pmRegent Street Cinema

START

WHY

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The rapid growth of our digital world has brought huge advantages but we are also wary of its impact on our lives; computers risk making us less not more productive. The devices in our hands connect us like never before but they vie for our attention to the point where they are beginning to disconnect us from the real world.

Dave Coplin, chief envisioning officer at Microsoft UK, will show how we can harness the power of digital, with tips on how to make the most of the opportunities it brings. Technology offers organisations so much but it is up to us, the humans, to rise to that potential.

About Dave CoplinDave Coplin is the author of two books on the need to rethink the usage of technology in the modern world. He is currently the chief envisioning officer for Microsoft UK and an established thought leader on the role of technology in our personal and professional lives. He has worked across a wide range of industries and customers, providing strategic advice and guidance around the intersection of a modern society and technology both inside and outside the world of work.

Let’s Get Digital!How to work and lead in the digital ageDave CoplinTuesday 11 October 9.30am-12pmRegent Street Cinema

Let’s Get Digital!

SUMO means ‘I choose’ in Latin. Paul McGee’s SUMO techniques equip individuals and organisations with the right skills to succeed and master life’s challenges. SUMO empowers us to deal with change, build better relationships, develop a resilient attitude, maintain morale and motivation, deal with stress, inspire confidence, release potential and create possibilities.

SUMO is also about letting go of the baggage and beliefs that hinder our potential. Standing for, ‘Shut Up and Move On,’ it is a phrase to say to ourselves when our own thoughts and actions are standing in the way of success. Find out how SUMO can help you make the right choices, which lead to positive and powerful action.

About Paul McGeePaul McGee is one of the UK’s leading speakers on the subject of change, workplace relationships and motivation. His provocatively titled book SUMO (Shut Up, Move On) became an instant bestseller. Paul’s work has been endorsed by the elite performance director of the British Olympic Association, Sir Clive Woodward, as well as politicians and business leaders.

SUMO (Shut Up, Move on)The straight-talking guide to successPaul McGeeTuesday 11 October 1.30-4pmRegent Street Cinema

SUMO(Shut Up, Move on)


As one of Britain’s most successful Olympians and adventurers, James Cracknell brings new meaning to the word resilience. In 2010, he suffered a near fatal accident during his record attempt to cycle, run, row and swim from LA to New York. After a difficult six-month recovery period, James defied doctors’ expectations and went to the Canadian Yukon, completing the coldest race on earth.

James will reveal what motivates him and offer his insights into building a high performance team, overcoming adversity and harnessing the mind-set to succeed against all odds.

About James CracknellSince his victorious rowing career which led to a much deserved OBE, James Cracknell has taken on numerous challenges, which include winning the treacherous 50-day race across the Atlantic with Ben Fogle and taking part in the Amundsen Omega3 South Pole Race with Ben Fogle and Dr Ed Coats. An elected member of the British Olympic Association Athletes Commission, he is also a member of the Sports Honours Committee and vice president of Headway (The Brain Injury Association).

Anything Is PossibleThe power of guts and determinationJames CracknellThursday 3 November 9.30am-12pmBritish Museum

Anything Is Possible

TrailblazerLead, innovate and dare to be differentBaroness Gail RebuckThursday 3 November 1.30-4pmBritish Museum

As the chair of the world’s biggest book publisher, Penguin Random House UK, Baroness Gail Rebuck is one of the most respected figures in British business. At this event, we’ll ask Gail to reveal her leadership insights from her years at the helm.

As CEO of Random House from 1991 to 2013, Gail led the company through outstanding growth and significant industry change with the dawn of digital books. We’ll find out how Gail planned for the future while not losing focus on the core business, as well as how she balanced creativity with profitability to ensure the company kept up. This is a unique opportunity to hear about Gail’s hands-on and authentic approach with tips for anyone looking to enhance their leadership skills.

About Baroness Gail RebuckBaroness Rebuck, DBE, is chair of Penguin Random House UK and sits on the company’s Global Board of Representatives. She is also a member of the media group Bertelsmann’s General Management Committee of the Board. She was chair and CEO of Random House from 1991-2013 and a non-executive director of BSkyB from 2002-2012.

Gail chairs the Quick Reads charity, part of the UK’s World Book Day charity which she founded in 1998. She was awarded a CBE in 2000, voted Veuve Clicquot Business Woman of the Year in April 2009 and awarded a DBE in the 2009 Queen’s Birthday Honours list. Gail was appointed to the House of Lords in 2014.

Trailblazer


Sir Dave Brailsford is credited as one of the principal architects in transforming Great Britain’s cycling fortunes on both track and road. In the last two Olympics, Team GB won 16 gold medals and British riders have won the Tour de France three times in the last four years with Team Sky.

Sir Dave’s ‘marginal gains’ philosophy has revolutionised sport and has turned British cyclists from also-rans into the best in the world. Through a commitment to continuous improvement and focus on optimising potential, Team

Sky have maintained an upward trajectory and made winning a habit.

At this event, we’ll hear Sir Dave’s leadership insights and learn how to build a culture that maximises results. One of sport’s most renowned leaders and innovators, Sir Dave’s success proves small changes can make a big difference.

The 1% FactorThe power of marginal gainsSir Dave BrailsfordTuesday 8 November1.30-4pmThe Mermaid


1The

factor

How to

Be Brilliant

2017

How to Be Brilliant 2017The ultimate personal development experienceMichael HeppellTuesday 17 January9.30am-12pmBAFTA

For many of us, good isn’t really enough. We want to be the best we can be and seize every opportunity with energy and enthusiasm. After all, why be good when you can be brilliant?

Michael Heppell has equipped people and organisations with his tools to be brilliant for over ten years. At this inspirational event, discover how you too can achieve your goals and leave with that all important spring in your step. Michael will offer practical, simple steps to help you and your team embrace every day and every opportunity with positivity, energy, enthusiasm and inspiration. Find out where you are now, where you want to be, and how to get there as quickly and economically as possible (while having fun!).

About Michael HeppellMichael has been described as “the cure for an average life” and as “one of the top ten professional speakers in Europe”. He works extensively with individuals and organisations both in the UK and around the world. Michael is a powerfully effective trainer and world class keynote presenter who guarantees to have an audience off their seats through his mix of industry savvy and sharp-witted humour. He is the international bestselling author of How to Be Brilliant, Five Star Service – One Star Budget, Brilliant Life, How to Save an Hour Every Day and Flip It.

Act Like a Leader, Think Like a LeaderTake your leadership skills to the next levelHerminia IbarraTuesday 17 January1.30-4pmBAFTA

Act Like a Leader, Think Like a Leader

We all aspire to lead with greater impact but it’s hard to carve out the time to build our leadership skills when the day job is always getting in the way. Herminia Ibarra will reveal how managers at all levels can step up to leadership by making small but crucial changes to their jobs, their networks and themselves.

Discover what questions you need to ask to become a better leader: What kind of work is important? How should I invest my time? Why and which relationships matter to inform and support my leadership? And, ultimately: Who do I want to become? Packed with practical advice to help you define your most pressing leadership challenges, Herminia will show how the right actions will mean you’re ready to take leadership to the next level.

About Herminia IbarraHerminia Ibarra is the Cora chaired professor of leadership and learning, and professor of organisational behaviour at INSEAD. Prior to joining INSEAD she served on the Harvard Business School faculty for thirteen years. She is a member of the World Economic Forum Global Agenda Councils, a judge for the Financial Times and McKinsey Business Book of the Year Award, and chairs the Visiting Committee of the Harvard Business School. Thinkers 50 ranked Ibarra number 8 among the most influential business gurus in the world.


Mindf lnessMindfulnessBuddhify your businessRohan GunatillakeTuesday 24 January9.30am-12pmRegent Street Cinema

Science shows that mindfulness is good for us. It can reduce stress and improve wellbeing. But it is hard to create the time and space for the formal sitting meditation usually associated with it. What if we could do it wherever we are and whenever we want?

At this event, Rohan Gunatillake will reveal how the busyness of the working day can be the best place to train ourselves in mindfulness. Discover simple techniques that will help bring greater self-awareness, steadiness and calm into your life as it is without the need to add something else to your to-do list. Whether your goal is to relax, focus, connect, cope, or simply be more present, Rohan redesigns mindfulness as an accessible and sustainable practice for our modern digital lives.

About Rohan GunatillakeRohan Gunatillake is the director of Mindfulness Everywhere, a creative studio combining meditation, technology and design. Mindfulness Everywhere is best known for buddhify, the mindfulness app for modern life, which has topped the charts in over forty countries. Rohan has an extensive background in mindfulness, and has also worked for over ten years in technology and innovation for the likes of IBM, Accenture, and the Edinburgh Festivals. He is a trustee of the British Council and in 2012 Wired named him in their Smart List of 50 people who will change the world. Rohan’s first book This Is Happening is published by Bluebird.

The 80 Minute MBAThe fastest MBA programme in the worldJohn KnellTuesday 24 January1.30-4pmRegent Street Cinema


Business success doesn’t come without hard work, but The 80 Minute MBA proves that the journey there can be fast and fun. Think of The 80 Minute MBA as your reduced Shakespeare for business – John Knell has sorted the great business ideas and key insights from the rest, so you don’t have to.

This entertaining, high-energy, high-impact presentation will make you think differently about business and about how to get ahead. All in less time than it takes to run a meeting. Make sure you escape one to attend!

About John KnellJohn Knell is one of the UK’s leading thinkers on the changing face of work and organisations. John has worked with a wide range of corporate clients, including Microsoft, AstraZeneca, Eversheds, Lloyds, TSB, Siemens and UNICEF.

The Coach

The CoachTurn ambition into achievementJamil QureshiTuesday 7 February9.30am-12pmWellcome Collection

We are all talented enough but we only perform as well as we allow ourselves to. At this event, Jamil Qureshi will share his insights into how you and your team can optimise your potential.

Jamil has worked with many top performers in the world of sport and business, many of whom have made the world top-ten in their chosen professions. He has seen first-hand “the difference that makes the difference”. To do differently, we have to think differently and overcome self-limiting fears and insecurities. Discover how to motivate those around you, cultivate a winning mindset and find out why the key ingredient of success is choice.

About Jamil QureshiJamil Qureshi is an expert in the psychology of performance and has worked with some of the most talented business and sports people in the world. He’s ranked among the most influential figures in British sport. Jamil is a legendary figure in golf becoming the first ever official psychologist with the European Ryder Cup team as well as working with 22 golfers inside the World’s Top 50. He works regularly with business teams to maximise their potential and effect purposeful change. Jamil is an expert in the psychology of leadership; communication and improving people performance.

Corporate WellnessHow to boost mental, physical and emotional resilienceDorian DugmoreTuesday 7 February1.30-4pmWellcome Collection

Many organisations invest heavily in their employees but they still experience high levels of absenteeism, stress and employee turnover.

At this event, Dr Dorian Dugmore will explore the importance of aligning wellness goals with business strategies. He will show how your lifestyle choices affect your health, happiness and, ultimately, performance. We are all under increased pressure to deliver more for less and the need for improved mental, physical and emotional resilience has never been greater, yet our ability to manage pressure seems to have declined. Discover what a wellness company looks like and how just a few simple and practical steps can improve your health and reduce stress.

About Dorian DugmoreDr Dorian Dugmore is director of Beyond the Barriers and is internationally recognised as an expert in cardiovascular health, preventative medicine and wellness. His programmes have won World and European Best Practice awards for corporate wellness. Dorian has been working in Cardiovascular Medicine and Wellness for 30 years and has written extensively on health, exercise and heart disease. Dorian currently leads a unique programme at Wellness International, monitoring the health and fitness of over 120 Football League Managers.

Corporate Wellness


Make Your Brain WorkPractical tips to boost your performanceAmy BrannTuesday 14 March9.30am-12pmLSO St Luke’s

The brain is our biggest resource. It is behind all of our decisions, it drives our behaviours and delivers our results. Understanding how the brain works can transform our performance at work, making us more efficient, productive and effective.

At this event, Amy Brann makes the extraordinary insights from neuroscience accessible and shows how to use them to control your world from the inside out. Be your best and get the most out of yourself and your time with Amy’s practical tips and habits – discover how to make your brain work for you!

About Amy BrannAmy Brann blends her academic knowledge of how the brain works with her experience in executive coaching to share uniquely insightful ways forward. Amy studied foundational neuroscience at UCL medical school before training as a coach. Delivering 12,000 hours of coaching and consulting to leaders means she has seen, and helped deal with, problems in every sector and many different types of organisation.

Make Your Brain Work

Black Box ThinkingThe surprising truth about successMatthew SyedTuesday 14 March1.30-4pmLSO St Luke’s

Black BoxThinking

Whether developing a new product, honing a core skill or just trying to get a critical decision right, Black Box Thinkers aren’t afraid to face up to mistakes. In fact, they see failure as the very best way to learn. Rather than denying their mistakes, blaming others or attempting to spin their way out of trouble, these institutions and individuals interrogate errors as part of their future strategy for success.

How many of us, hand on heart, can say that we have such a healthy relationship with failure? Learning from failure has the status of a cliché but this event will reveal the astonishing story behind the most powerful method of learning known to mankind. Matthew will reveal the arsenal of techniques wielded by some of the world’s most innovative organisations.

About Matthew SyedMatthew Syed is the bestselling author of Bounce, which has been described as “one of the most intelligent and thought-provoking books about sport ever written.” His latest book, Black Box Thinking, was published in 2015 to widespread praise. Matthew is also a columnist and feature writer for The Times. Before becoming a writer and broadcaster, Matthew was the England table tennis number one for almost a decade.


VisionHow to see things differentlyBeau LottoThursday 30 March9.30am-12pmBAFTA

Context is everything. Our thoughts, actions and creativity are determined entirely by our environment and past experiences. To understand the way we make sense of the world is to understand the creative process. Only then can we think differently.

At this event, neuroscientist Beau Lotto will reveal why what we see is never quite as it seems and how we can embrace this uncertainty to be insanely creative. The most successful organisations are the most innovative. Discover how leaders can create space for innovation with Beau’s practical tips to boost creativity. This event will revolutionise the way you see the world and give you a cognitive toolkit to succeed.

About Beau LottoBeau Lotto is professor of Neuroscience at University College London and specialises in the biology and psychology of perception. He is also the CEO and founder of a new Messaging Platform in Augmented Reality. In 2001, Beau founded Lab of Misfits, whose experimental studio approach aims to deepen our understanding of human perception and advance personal and social well-being through research that places the public at the centre of the process of discovery. Beau has spoken twice at TED and also at the G8 summit on innovation. Beau’s third book, Deviate: The Science of Seeing Differently, will be published in February 2017.

Work MattersHow purpose transforms peopleJavier BajerThursday 30 March1.30-4pmBAFTA

Few things are worse than a disengaged workforce but some employee engagement initiatives can be counter-productive. At this event, Javier Bajer will offer fast interventions that inspire action within organisations. Values and mission statements are not enough to bring about behavioural change and motivate your employees to give their very best. Behaviours are outcomes not inputs; they are an expression of people’s beliefs. Beliefs are where the change happens and people do a better job when they believe in what they are doing.

Javier will show how to go beyond carrots and sticks, which create “What’s in it for me?” cultures, silos and disengagement. He will show how to nudge old habits into new behaviours by bringing purpose and profit together and

uniting people behind a business they are proud of.

About Javier Bajer Javier Bajer is a cultural architect. He has spent the last 20 years helping organisations and cities change old habits. Javier was the founding CEO of The Talent Foundation and a former senior executive at Accenture in London. He now works with a wide range of global organisations, ranging from HSBC to Buckingham Palace. Javier is an active fellow of the RSA, the editor-in-chief for Strategic HR Review, a professor of culture change at St Andrews University and a visiting fellow of the Business School at the University of Surrey. He has a PhD in Behavioural Change and an MSc in Neurosciences.

Work


Matters

Michelin Star QualityLessons from the kitchenMichel Roux JrTuesday 25 April9.30am-12pmBritish Museum

A love of food runs in Michel Roux Jr’s veins and it is this passion that underpins his success as one of the world’s top chefs. It is also what drives his restaurant, the two-Michelin star Le Gavroche. Every member of the team, from the head chef to the kitchen porter must demonstrate they have the right attitude to succeed in the heat and pressure of a professional kitchen – passion fuels excellence.

There are many lessons that business can learn from the world’s best kitchens. Overseeing huge weekly budgets, leading large teams and putting in 12-hour work days to deliver

an outstanding customer experience means there are many parallels with the role of a busy, multi-tasking executive. Clear communication, preparation, hard work and attention to detail are required to get results.

At this event, we’ll ask Michel about what goes on behind the scenes to deliver gastronomic excellence consistently. Discover how he finds and develops the best talent who work their way up in his kitchens to deliver impeccable quality under intense pressure.

Michelin Star Quality

Issy

Cro

ker

Business Brawn

Formula One is a serious business with performance, innovation and teamwork at its heart. An F1 legend, Ross Brawn is widely regarded as one of the most successful team principals and owners in the sport’s history.

At this event, we’ll ask Ross about leadership in the fast-paced and complex world of motor racing. Discover what it takes to bring together and lead extraordinary multi-national teams of engineers, designers and a myriad of experts to turn ideas into reality within the rigid deadlines of the F1 calendar. Leaders need to think quickly, make difficult calls under pressure and be prepared for all outcomes. How can you develop a culture of leadership and constant innovation that allows your teams to pursue sustainable success?

About Ross BrawnRoss Brawn’s engineering and management career in motor racing brought a total of 22 World FIA Championships and a win at the 24 Hours of Le Mans. The peak of Ross’s career came with the rescue of the Honda F1 Team, which was renamed BrawnGP and went on to win the 2009 F1 World Drivers and Constructors’ Championships in the team’s first year. Brawn sold the team to Mercedes-Benz in 2010 and over three years laid the foundations that enabled the team to win the 2014 and 2015 World Titles. Ross has now retired from F1 and is focused on a number of personal projects.

Business BrawnHow to engineer sustainable successRoss Brawn Tuesday 25 April1.30-4pm British Museum


Leadership Gold Dust

Leadership Gold DustA guide for aspiring leadersEddie ObengThursday 18 May9.30am-12pm BAFTA

Leadership is probably the most important skill for being successful in business but what does it mean to lead and how can you learn to be better at it? At this event, Eddie Obeng will offer insights into the most effective ways to develop your leadership prowess regardless of where you are on your current journey.

In this very practical session we’ll explore why your actions matter just as much as what you say. We’ll ask some age-old questions: How do you lead people who always think they know better than you? How do you lead people so they don’t resist? We’ll also explore the power of leadership to give purpose, inspiration and drive to the projects and challenges constantly being thrown at you.

About Eddie Obeng Professor Eddie Obeng shows executives how they can keep up with a rapidly changing business and social environment. Founder of the world’s first virtual business school, Pentacle, and the creator of a 3D learning environment called QUBE, Eddie is also a professor at the School of Entrepreneurship and Innovation at Henley Business School. He is the author of ten books, which focus on business strategy, leadership, innovation and organisation. They have been described by the Financial Times as “an antidote to the dryness of much managerial theorizing”.

CX7 steps to take your customer experience to the next level Colin Shaw Thursday 18 May1.30-4pm BAFTA

We all know that customer experience is critical for success but how do you take your organisation to the next level? At this event, Behavioural Economics meets Customer Experience to reveal what really makes your customers tick and how to use this knowledge to stand out from the rest.

Colin Shaw will show what drives customer behaviour on an emotional, subconscious and psychological level. Drawing on the latest studies in Behavioural Economics and Consumer Psychology, he distils their findings into 7 Imperatives to improve loyalty scores and ROI. Find out what the most innovative organisations are doing to enhance their Customer Experience strategies and learn proven techniques so you can do the same.

About Colin ShawColin Shaw is a world leader in Customer Experience. Since 2002, Colin has helped shape the industry with four bestselling books and thought leading work. In 2002 Colin founded Beyond Philosophy™ a global customer experience consultancy who have worked with some of the world’s biggest companies, including American Express, Aviva, T-Mobile and IBM. LinkedIn has named Colin as one of their top 150 business influencers worldwide.

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Leadership Gold Dust


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