LOGO

Sripal Bachawat, C-Square Info Solutions Pvt Ltd

Future of Pharma Retailing

Showing this presentation or part of this to

other than indented recipient will require a

written permission of C-Square. You are not

suppose to copy information mentioned in

this presentation for any commercial gain or

for your enhancement of your commercial

business. The information in this

presentation is generated from various

source and C-Square does not take any

responsibility of its genuineness.

What we will understand now has lot of

fundamental truth. May I request you to give your

extended attention to understand it

Current Challenges/Opportunity

Present Scenario of Pharma Industry

Less than 5 per cent

pharmacies have

computerised.

Retailer education and

training is almost non-existent and

there is shortage of

trained staff. Also, pilferage

is rampant

Modern high tech

Supermarkets, retail chains,

Discount stores are rapidly

penetrating in Indian market. 

The changes in the next 5

years in this business will be more than what has happened in the past 55

years.

Topic for the Day

How is Future

Why it is important to You

How we can be part of this future story

WHY IT IS IMPORTANT TO YOU

Future of Pharma Retailing

There are two primary choices in life; to accept conditions as they exist,

or accept the responsibility for changing them. -Denis Waitley

Points to Ponder

Every Family will spend Average of Rs. 1000 Per Month for Health Care in coming future.

New type of Diseases emerging like Sleeping disorders/ Stress related Disorders etc

What Consumer wants

Basics Product Availability Speedy Service Smile

Advanced Ambience Trust (Perceived) Ego Satisfaction

Basics are Met Here

Advanced Needs are met here

It does not really matter whether I am right or you

are right

What matters most is what is right.

- Chanakya

Change in Generation

What will be a good Bet?

Bring the best of both worlds.

HOW YOU CAN BE PART OF THIS FUTURE STORY

Future of Pharma Retailing

The ones who survive and grow are not the strongest or the smartest, but the ones who are most adaptable to the change

- Darwin’s theory of Evolution

What will Make You Grow!

How we can be part of this future story

Why it is easy for You

Your Experience of pharmacy Business

Your Understanding of the local needs

Doing business out of Passion and not just for profits

Low Cost Operation

Strong Contacts & Relationship with Supply Distributors

Which are new segment of people looking to partner with You

You

Non – Pharma

Companies

Mobile Companie

s

Insurance Companie

sMedia

Companies

Event organisers

Analytics

Survey Agencies

What Companies have to say

“The way to service chemists is different from the way one handles the grocer trade. One will have to design the service mix to suit the chemist trade. For certain categories, it has become very important for us, and therefore we have to invest in the channel.” - Nitin Paranjpe, executive director – HPC, HLL

“This is the model which we follow internationally as well. We believe that even smaller retailers can evolve, and we are helping them do so,” - Didier Villanueva, MD, L’Oreal India

We have to change and make ourselves important to them. This means there has to be a dedicated approach towards them and they cannot be clubbed together with other trade channels” - CK Ranganathan, MD, CavinKare

The Retail DivideFocus on one Category of Products (e.g., Titan)

Depth

Focus on All Category (e.g., Big Bazaar)

Width

Across the world we will see a clear divide among the retailers

Future Type of Pharmacies

speciality pharmacy (disease-focussed)

hospital pharmacyclinic-cum-path lab pharmacywellness centres (for all preventive

and curative solutions)one-stop-shops for all medical

sciences – allopathy, ayurveda, homeopathy

franchisee model PharmacyPick up Pharmacy

Successful Retailer will have information on

Merchandise (Products)

FinanceOperationsMarket inputsConsumer

Mantra of successGive “One

Stop Branded

Experience”

Move From Filling up of

Prescriptions to an

important partner in

quality healthcare delivery.

Give Convenience

: This will always have

higher weight age over other

value added services

Maintain right storage

conditionsInstall AC /

Coolers

Mantra of successAccept Credit Cards

& other Vouchers

like Sodexho etc

Conduct Health

awareness campaignsReminder for

regular MedicineEmergency

doctors on callfree

collection of diagnostic

samples and home delivery

“It is the consumer who will drive inefficient

retailers out of business, not the competition”

- Retail Guru Rakesh Jain

IS YOU

THE FUTURE OFPHARMA RETAIL IN INDIA

Thank you

Sripal BachawatC-Square Info solutions

Pvt LtdPh: 98863 42955

Any Questions? E-Mail me @ sripal.bachawat

@groupunnati.com