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Logistics in Greece:
Future Trends & Skill Set
Professor Michael Bourlakis Head of Supply Chain Research Centre Cranfield School of Management
Cranfield School of Management is…
Cranfield University ….. •Established 1946
• 2,000 employees
• 4500 postgraduate students: - 73% on taught degrees - 27% research • Two 3*/4* hotels on campus • Over 10,000 alumni in 110 countries
• 4th busiest airport in the UK!
One of the largest postgraduate management schools in Europe…
© Cranfield University 2014 2
A distinguished reputation: Rankings
Cranfield School of Management is ranked amongst the
top 10 business schools worldwide for customised executive development.
In the 2013 FT Rankings we are:
1st in the UK
8th in the World
5th in Europe
Client Satisfaction:
• 48 of our clients have been surveyed over the last three years
• 96% said they would continue to use Cranfield for future customised programmes
• 96% said, if they were to embark on the same programme again, they would choose Cranfield
© Cranfield University 2014 3
Focal Firm
Supplier
Supplier
Supplier
Supplier
Supplier
Supplier
Customer
Customer
Retailer
Retailer
Retailer
Retailer
Second Tier Second Tier First Tier First Tier
Tiers of Suppliers Tiers of Customers
A Simplified Supply Chain...
World-class research and teaching
community in Logistics & Supply Chain
Management.
Largest group of faculty in Europe specialising in the management of logistics
and supply chain management
One of the largest and longest-established MSc programmes in Logistics and SCM
Major centre of excellence for taught programmes for graduates and
executives
Professor Michael Bourlakis
Extensive research and consulting experience
Some clients: Carrefour, Tesco, Metro, Unilever, P&G, DHL etc.
Expertise: Retail & Food Supply Chain Management, IT & SCM.
More than 200 papers & 20 Research Projects (EU, EPSRC etc)
European Commission (Technology Platform, Retail Innovation)
© Cranfield University 2013 5
Supply Chain Management Clients
ARGOS
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7
Urban
Environmental & social concerned
1 couples without children and single person households
GROWTH OF SMALL FAMILIES1
41% 2012
35% 2000
33% 1992
DECREASE FAMILY SIZE
2,7 2012
3,3 1980
DECREASING HOUSEHOLD DISPOSABLE INCOME per capita, 2000=100
96 2013
100 2000
Lonelier Poorer
22% pop. > 65 years
HIGHER LIFE EXPECTANCY
DECREASING FERTILITY
1,3 children per woman
78 years
84
years
Older
66% POPULATION LIVING IN CITIES
0 VIDEOS
SOCIAL NETWORK
NEWS
PHOTOS
MUSIC
FINANCES INSTANT
MESSAGING
Educated, connected & informed
The 2020 EUROPEAN consumer will be:
Therefore....
STUDYING SOME TRENDS
Population & society
Industry & economy
Science & technology
Consumer & lifestyle
The European Consumer will be…
• Older
• Poorer
• Lonelier
• Urban
• Environmental & social concerned
• Educated, connected & informed
EXPECTING FROM RETAILER:
• Value
• Convenience
• Well-Being
AND DEMANDING:
• Social Responsibility
• Omni Channel
• Transparency and
Honesty
Logistics in Greece (World Bank, 2013)
Greece is geographically and economically well-located
Piraeus and Thessaloniki have the potential to evolve into
gateway ports to South East Europe and Central Europe
Greece: superpower in shipping - world’s largest merchant fleet
6.5 - 8% of Greek GDP
Logistics is part of our DNA!
© Cranfield University 2013 9
European Freight Transport & Logistics
Growth Compared to GDP: 1999-2000
But… (World Bank, 2013)
Ranks poorly in indicators measuring the sophistication of
logistics as well as externalization of logistics activities
Greece does not compare well with its neighbours or its
competitors in logistics performance.
Greece tends to perform less well than Turkey, Romania or even
countries from the Southern rim of the Mediterranean
Greece performs relatively less well than countries with similar
per-capita income
Greece is on par with Eastern European logistics systems
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12
Countries & LPI (World Bank, 2014)
Countries (Global Logistics Performance Index) & Greece
1 Germany
2 Netherlands
3 Belgium
4 United Kingdom
5 Singapore
30 Turkey
33 Hungary
40 Romania
44 Greece
47 Bulgaria
We need the right jobs (World Bank, 2013)
Objective is to help Greek companies to benefit from a system
that allows to form professionals with the skills needed
To meet best quality standards for manufacturers and distributors
willing to use Greece as European/Mediterranean logistics hub
A specific need expressed by businesses was to identify the most
urgently needed professions in logistics.
A recent survey (SEV) identified tasks that are predominantly
middle-management.
Need to survey existing stakeholders in Greece in more detail
© Cranfield University 2013 13
Analysis of UK Job Ads (Bourlakis et al., 2013)
Job advertisement
Min
Experience
Professional
Qualification Sector
Supply Chain/Manufacturing & Operations Graduate
….If you have the ambition to become part of our world class
operation and develop a career in Supply Chain you will need
to have achieved at least a 2:1 or equivalent in mechanical,
chemical or manufacturing engineering, Supply Chain or
Operations Management and as of 2012, a minimum 300
UCAS points or equivalent and speak fluent English. A degree
in chemistry or post qualification in supply chain or logistics
will also be considered. You must also have strong
interpersonal skills to work with colleagues across functions,
cultures and at different levels within the business.
Comfortable working in a team, you will need strong project
management and analytical skills and be comfortable working
on multiple projects with new groups that could be based in
different locations. A second European language would be
desirable but not essential…..
Not
required
No
Chemi-
cal
© Cranfield University 2013 14
UK Logistics Jobs (Bourlakis et al., 2013)
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Logistics Job Ranking
Sourcing & Supplier Management 1
Transportation 2
Marketing & Supply Chain 3
Inventory & Forecasting 4
Service & After Sales Support 5
Information & Information Technology 6
Global Issues 7
Metrics & Performance 8
Design and New Product Introduction 9
Outsourcing 10
Greek Logistics Jobs (2020, SEV)
Position Ranking Position Ranking
Supply Chain
Manager
1 Export Manager 6
Transportation
Manager
2 Warehouse
Manager
7
Logistics Manager 3 Logistics Engineer 8
Logistics Coordinator 4 Demand Planner 9
Distribution Manager 5 Purchasing
Manager
10
© Cranfield University 2013 16
Logistics – Soft Skills (Bourlakis et al., 2013)
Skill Rank
Leadership 1
Communication 2
Team 3
Project 4
General analytical 5
Spreadsheet 6
Basic IT 7
Modelling 8
Statistics 9
Programming 10
© Cranfield University 2013 17
Logistics–Soft Skills (Bourlakis et al., 2013)
Generic Non-Logistics Skills
Related Specific Skill
General analytical Problem-solving skills
Basic & Advanced IT General PC skills / MS Office / SAP / ERP etc
Communication General communication / Presentation skills / Written and verbal skills
Programming Programming languages / Database programming Software applications / Web applications
Project Manage projects / Lead projects
Team Interpersonal skills / Team-related skills
Statistics Stats software / Dataset management / Data mining
Leadership Change management / Leadership general / Team leading
Modelling Algorithm development /Optimization /Decision science & analysis Decision support / Model development / Simulation
Spreadsheet MS Excel / MS Access 18
Please keep in touch!
© Cranfield University 2014 19
Professor Michael Bourlakis
Head of Supply Chain Research Centre
Cranfield School of Management
Cranfield, Bedford, England, MK43 0AL.
Tel: +44 (0)1234 758561
Email: [email protected]