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Logistics Capacity Assessment

Kazakhstan

Table of Contents

1 Table of Contents 6

2 1 Kazakhstan Country Profile 9

2.1 Kazakhstan Country Profile 9

2.2 Kazakhstan Humanitarian Background 10

2.2.1 Calamities and Seasonal Affects 12

2.2.2 Capacity and Contacts for In-Country Emergency Response 14

2.3 Kazakhstan Regulatory Departments 15

2.4 Kazakhstan Customs Information 16

2.4.1 Customs Clearance 18

3 2 Kazakhstan Logistics Infrastructure 19

3.1 Kazakhstan Logistics Infrastructure 19

3.2 2.1 Kazakhstan Port Assessment 19

3.2.1 Kazakhstan Port Assessment 19

3.2.2 2.1.1 Kazakhstan Port of Aktau 19

3.3 2.2 Kazakhstan Aviation 31

3.3.1 Kazakhstan Aviation  31

3.3.2 2.2.1 Kazakhstan Aktau International Airport 33

3.3.3 2.2.2 Kazakhstan Almaty International Airport 37

3.3.4 2.2.3 Kazakhstan Astana International Airport 40

3.4 Kazakhstan Road Network 45

3.4.1 Distance Matrix 46

3.4.2 Road Security 46

3.4.3 Road Class and Surface Conditions 48

3.5 Kazakhstan Railway Assessment 51

3.5.1 Railway Companies and Consortia 52

3.6 Kazakhstan Waterways Assessment 53

3.6.1 Company Information 53

3.7 Kazakhstan Storage Assessment 53

3.8 Kazakhstan Milling Assessment 53

4 3 Kazakhstan Logistics Services 55

4.1 Kazakhstan Logistics Services 55

4.2 Kazakhstan Fuel 55

4.2.1 Fuel Pricing 56

4.2.2 Seasonal Variations  56

4.2.3 Fuel Transportation 57

4.3 Kazakhstan Transporters 60

4.4 Kazakhstan Additional Service Providers: Vehicle Rental, Taxi Companies,

Freight Forwarding Agents, Handling Equipment, Power Generation and ISPs 60

4.4.1 Taxi Companies 61

4.4.2 Electricity and Power  61

4.4.3 Internet Service Providers (ISPs) 63

4.5 Kazakhstan Telecommunications  64

4.5.1 Telecommunication Regulation 66

4.6 Kazakhstan Food Suppliers, Accommodation and Other Markets 68

5 Kazakhstan Government Contact List 69

6 Kazakhstan Humanitarian Agency Contact List 83

7 Kazakhstan Railway Company Contact List 85

8 Kazakhstan Port and Waterways Company Contact List

86

9 Kazakhstan Airport Company Contact List 89

10 Kazakhstan Storage and Milling Company Contact List

94

11 Kazakhstan Fuel Provider Contact List 97

12 Kazakhstan Transporter Contact List 101

13 Kazakhstan Additional Service Provision Contact List

105

Kazakhstan

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Country name: Kazakhstan

Official country name: Republic of Kazakhstan

Kazakhstan

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1 Table of Contents

Chapter Name of Assessor

Organization Date Updated

1 Kazakhstan Country ProfileAhmed Abu

Elkheir

WFP Oct-13

1.1 Kazakhstan Humanitarian Background Ahmed Abu

Elkheir

WFP Oct-13

1.2 Kazakhstan Regulatory Departments Ahmed Abu

Elkheir

WFP Oct-13

1.3 Kazakhstan Customs Information Ahmed Abu

Elkheir

WFP Oct-13

2 Kazakhstan Logistics InfrastructureAhmed Abu

Elkheir

WFP Oct-13

2.1 Kazakhstan Port Assessment Ahmed Abu

Elkheir

WFP Oct-13

2.1.1 Kazakhstan Port of Aktau Ahmed Abu

Elkheir

WFP Oct-13

2.2 Kazakhstan Aviation Ahmed Abu

Elkheir

WFP Oct-13

2.2.1 Kazakhstan Aktau International Airport Ahmed Abu

Elkheir

WFP Oct-13

2.2.2 Kazakhstan Almaty International Airport Ahmed Abu

Elkheir

WFP Oct-13

2.2.3 Kazakhstan Astana International Airport Ahmed Abu

Elkheir

WFP Oct-13

Kazakhstan

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Chapter Name of Assessor

Organization Date Updated

2.3 Kazakhstan Road Network Ahmed Abu

Elkheir

WFP Oct-13

2.4 Kazakhstan Railway Assessment Ahmed Abu

Elkheir

WFP Oct-13

2.5 Kazakhstan Waterways Assessment Ahmed Abu

Elkheir

WFP Oct-13

2.6 Kazakhstan Storage Assessment Ahmed Abu

Elkheir

WFP Oct-13

2.7 Kazakhstan Milling Assessment Ahmed Abu

Elkheir

WFP Oct-13

3 Kazakhstan Logistics ServicesAhmed Abu

Elkheir

WFP Oct-13

3.1 Kazakhstan Fuel Ahmed Abu

Elkheir

WFP Oct-13

3.2 Kazakhstan Transporters Ahmed Abu

Elkheir

WFP Oct-13

3.3 Kazakhstan Additional Service Providers Ahmed Abu

Elkheir

WFP Oct-13

3.4 Kazakhstan Telecommunications Ahmed Abu

Elkheir

WFP Oct-13

3.5 Kazakhstan Food Suppliers, Accommodation

and Other Markets

Ahmed Abu

Elkheir

WFP Oct-13

4 Kazakhstan Contact ListsAhmed Abu

Elkheir

WFP Oct-13

Kazakhstan

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Chapter Name of Assessor

Organization Date Updated

4.1 Kazakhstan Government Contact List (see

page 69)

Ahmed Abu

Elkheir

WFP Oct-13

4.2 Kazakhstan Humanitarian Agency Contact List

(see page 83)

Ahmed Abu

Elkheir

WFP Oct-13

4.3 Kazakhstan Railway Company Contact List

(see page 85)

Ahmed Abu

Elkheir

WFP Oct-13

4.4 Kazakhstan Port and Waterways Company

Contact List (see page 86)

Ahmed Abu

Elkheir

WFP Oct-13

4.5 Kazakhstan Airport Company Contact List

(see page 89)

Ahmed Abu

Elkheir

WFP Oct-13

4.6 Kazakhstan Storage and Milling Company

Contact List (see page 94)

Ahmed Abu

Elkheir

WFP Oct-13

4.7 Kazakhstan Fuel Provider Contact List (see

page 97)

Ahmed Abu

Elkheir

WFP Oct-13

4.8 Kazakhstan Transporter Contact List (see

page 101)

Ahmed Abu

Elkheir

WFP Oct-13

4.9 Kazakhstan Additional Service Provision

Contact List (see page 105)

Ahmed Abu

Elkheir

WFP Oct-13

5 Kazakhstan AnnexesAhmed Abu

Elkheir

WFP Oct-13

5.1 Kazakhstan Acronyms and Abbreviations Ahmed Abu

Elkheir

WFP Oct-13

Kazakhstan

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2 1 Kazakhstan Country Profile

2.1 Kazakhstan Country Profile

"Kazakhstan, officially theRepublic of Kazakhstan, is a contiguous   country in  transcontinental

, with its smaller part west of the   in  . Kazakhstan is Central Asia Ural River Eastern Europe

the world's largest   by land area and the   country in the world; landlocked country ninth largest

its territory of 2,727,300 square kilometres (1,053,000 sq mi) is larger than  . It Western Europe

has borders with (clockwise from the north)  ,  , , , and Russia China Kyrgyzstan Uzbekistan

, and also adjoins a large part of the  ."Turkmenistan Caspian Sea

Source: Wikipedia (publisher), Kazakhstan   Date Last http://en.wikipedia.org/wiki/KazakhstanAccessed: 29 Nov 2013

Generic Information:

Wikipedia Informaiton on Kazakhstan

IMF Information on Kazakhstan

Economist Intelligence Unhit information on Kazakhstan*

(*note - this is a paid service)

 

Humanitarian Info:

UNOCHA Information on Kazakhstan

 

Facts and Figures:

Wolfram Alpha Information on Kazakhstan

World Bank information on Kazakhstan

World Population Review information on Kazakhstan

Kazakhstan

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2.2 Kazakhstan Humanitarian Background

Disasters, Conflicts and Migration

Natural Disasters Yes / No Comments / Details

Drought n/a n/a

Earthquakes Yes 23-May-2003 , No. Killed : 3 , No.

Affected : 36,626

Epidemics Yes 9-Dec-1998 , No. Killed : 7

Extreme Temperatures

Yes Jan-2001 , No. Killed : 3

Nov-1997 , No. Affected : 600,000

Flooding Yes 9-Apr-2011 , No Killed :2 , No.

Affected 16,000

Feb-2010 , No. Killed : 44 , No.

Affected : 16,200

20-Feb-2008 , No. Killed : 1 , No.

Affected 13,000

26-May-1993 , No. Killed : 10 , No

Affected : 30,000

Insect Infestation n/a n/a

Mudslides n/a n/a

Volcanic Eruptions n/a n/a

High Waves / Surges

n/a n/a

Wildfires Yes 17-Aug-1997 , No. Affected 8,000

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Disasters, Conflicts and Migration

High Winds n/a n/a

Other Comments Storm:

20-Dec-1995 , No. killed : 112

Mass movement wet:

14-Mar-2004 , No. Killed : 48

Man-Made Issues

Civil Strife n/a n/a

International Conflict

n/a n/a

Internally Displaced Persons

n/a n/a

Refugees Present n/a n/a

Landmines / UXO Present

n/a n/a

Other Comments

 

Industrial Accident:

11-Jan-2008 No. Killed : 30 ,

No. Affected :161

20-Sep-2006 , No. Killed 41 ,

No. Affected : 3

Miscellaneous accident:

13-Sep-2009 , No. Killed : 39 ,

No. Affected 12

13-Sep-2009 , No. Killed : 39 ,

No. Affected 12

Transport Accident:

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Disasters, Conflicts and Migration

5-Jul-1994 , No. Killed : 37 ,

No. Affected : 4

25-Dec-2012 , No. Killed : 27

29-Jan-2013 , No. Killed : 30

For more detailed database on disasters by country, please see the Centre for Research on

Epidemiology of Disasters:

EMDAT Information on Kazakhstan

2.2.1 Calamities and Seasonal Affects

Seasonal Affects on Transport

Transport Comments From (month) to (month)

Primary Road Transport

average temperature ranges between -18C in the North to -3

C in the South, disrupting Primary transport

Dec - Jan

Secondary Road Transport

average temperature ranges between -18C in the North to -3

C in the South, disrupting secondary road transport

Dec - Jan

Rail Transport

average temperature ranges between -18C in the North to -3

C in the South, disrupting rail transport

Dec - Jan

Air Transport

fog , snow / low temperature cause the delay , cancellation

for flight trips or even the closure of airports

Oct - Mar

Waterway Transport

fog , snow / low temperature affect the waterway transport Oct - Mar

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Seasonal Affects on Storage and Handling (economic, social, climate...)

Activity Comments From <month> to <month>

Storage average temperature ranges between -18C in the North to -3C in the

South, disrupting storage

Dec -

Jan

Handling average temperature ranges between -18C in the North to -3C in the

South, disrupting storage

Dec -

Jan

Other The vast size of Kazakhstan and distance from the ocean creates a

sharp continental climate with a lack of rainfall. The foothill areas

receive 500 to 1600 mm precipitation per year, 200 to 500 mm in the

steppe and 100 to 200 mm in the desert.

The average temperature for January ranges between -18C in the

North to -3C in the South and the average temperatures in July

ranges from 19C in the North to 29C in the South. Winter in the North

of the country is long and cold – in some years the frosts reached -

52° (Astana), but there are also thaws up to 5 °C. In the North, the

highest near surface temperature in July does not exceed 41°, and

47 ° in the South (the Kyzylkum desert). The daily temperature

difference reaches 20-30 C.

The four climate zones:

Forest - the moisture plain area is in the North of the country.

The shortest season is spring at 1.5 months, summer lasts 3

months and winter extends from October to April;

Steppe is a vast territory in the North of the country,

distinguished by high wind speed. Compared with the forest

zone the length of winter is shorter and the summer is longer.

Spring is short and the lasts less than two months;

Semi-desert is a zone of arid steppes occupying central

Kazakhstan, with harsh winters and hot summers;

The Desert zone occupies most of Kazakhstan’s plain. Its

climate consists of long hot summers, cold winters and high

air aridity.

n/a

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Seasonal Affects on Storage and Handling (economic, social, climate...)

Most regions experience strong blizzard causing winds. Snow

primarily falls in November and can continue until April.

The extreme weather conditions of Kazakhstan have business and

economic implications for the country. The frequent heavy blizzards

disrupt transport and hinder work. Severe frosts of result in the re-

planting of grains and crops.

2.2.2 Capacity and Contacts for In-Country Emergency Response

Government

The main tasks and functions of the Ministry of Emergency Situations of the Republic of Kazakhstan:

The main tasks of the Ministry are: the formation and realization of state policies in the field of

prevention and elimination of natural and man-made emergency situations, civil defense, fire

and industrial safety, the state material reserve, inter-sectoral coordination of state control in

the field of fire and industrial safety, the implementation of the civil defense activities,

organization of prevention and fire fighting, operation and further development of the state

system for prevention and elimination of emergency situations.

The Ministry, in accordance with law currently in force and its objectives carries out the

following functions:

development main directions of state policy on prevention and elimination of natural and man-

made emergency situations, civil defense, fire and industrial safety, the state material reserve,

operation and further development of the state system of prevention and elimination of

emergency situations;

development, approval of policy papers that address task solution of preventing and eliminating

emergency situations, civil defense, fire and industrial safety, the state material reserve,

disaster medicine service;

preparing and submitting to the Government of the Republic of Kazakhstan state reports on the

protection of population, environment and economical facilities of emergencies.

For information on Khazakhstan Ministry of Emergency Situations additioanl information,

please see the following document: 

Kazakhstan Additional Information on Government Emergency Response

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

Kazakhstan

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For  information on Kazakhstan Government contact details, please see the following link: 

4.1 Kazakhstan Government Contact List (see page 69)

Humanitarian Community

  For  information on Kazakhstan Humanitarian Agency contact details, please see the following link: 

4.2 Kazakhstan Humanitarian Agency Contact List (see page 83)

2.3 Kazakhstan Regulatory Departments

According to the Constitution of the Republic of Kazakhstan passed on the republican

referendum in August 30, 1995 the Parliament of two Houses of the Republic of Kazakhstan is

a high representative organ of the Republic, realizing legislative functions. The organization

and activity of the Parliament of the Republic of Kazakhstan, legal position of its deputies are

determined by the Constitution, Constitutional Law "Parliament of the Republic of Kazakhstan

and status of its deputies" and other legislative acts. The authorities of the Parliament begin

since the moment of the opening of its first session and end with the beginning of the work of

first session of the Parliament of the new convocation. The term of the Parliament authorities is

defined by the term of the Mazhilis deputies authorities of the regular convocation. The Prior

cessation of the Parliament authorities can be only realized in the case and order provided by

the Constitution of the Republic of Kazakhstan.

The Parliament consists of two Chambers: Senate and Mazhilis acting on a constant basis.

The Senate is formed by the deputies elected on two persons from each region, cities of the

republican importance and capitals of the Republic of Kazakhstan on a joint meeting of the

deputies of all representative bodies according to the region, city of the republican importance

and capital of the Republic. Seven deputies are designated by the President of the Republic for

the term of Senate authorities. The half of elected Senate deputies is re-elected each three

years. The term of authorities of the Senate deputies is six years.

The Chair person leading the Chamber, elected by the Senate from the number of deputies and

Kazakhstan

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by the secret voting majority from the total number of deputies of the Chamber. The

candidature on a post of the Chair person of Senate is nominated by the President of the

Republic of Kazakhstan.

Mazhilis consists of seventy seven deputies. Sixty seven deputies are elected on one-mandate

territorial electoral district formed with taking into account administrative-territorial division of the

Republic and with approximately equal number of the voters. Ten deputies are elected on the

basis of party tickets on a system of proportional representation and on a territory of united

national electoral district. The term of authorities of the Mazhilis deputies is five years.

The Chair person leading the Chamber, elected by the Mazhilis from the number of deputies

with a fluent speaking state language, and by the secret voting majority from the total number

of deputies of the Chamber. The candidature on a post of the Chair person of the Mazhilis is

nominated by the President of the Republic of Kazakhstan.

For information on Kazakstan Regulatory contact details,  please see the following links: 

4.1 Kazakhstan Government Contact List (see page 69)

Kazakhstan Parliment and Government Contacts

 

2.4 Kazakhstan Customs Information

For information on Kazakhstan Customs contact details, please see the following link:

4.2.1 Kazakhstan Government Contact List

Kazakhstan is a member of the Eurasian Economic Community (EAEC). Membership in the

EAEC includes Russia, Kyrgyzstan,Belarus, and Tajikistan, Uzbekistan with Moldova , Armenia

and Ukraine having observer status. Trade among the five EAEC countries is generally duty-

free, but protective measures, including tariffs, may be applied in selected areas. The countries

have not yet established a common external tariff. Kazakhstan is also (with Russia, Ukraine,

and Belarus) part of the Single Economic Space (SES), a nascent common market.

Kazakhstan is committed to deeper integration with its neighbors through the SES.

All goods and vehicles moving across the borders of Kazakhstan's must be registered by

customs. To carry out foreign economic activities (FEA), residents of Kazakhstan must register

with the customs authorities and receive an FEA participant's card. If a contract with a foreign

partner exceeds $10,000, a transaction certificate has to be drawn up at the customs body as

foreign exchange department. Customs registration of exported/imported goods for residents

and non-residents may be carried out through a customs broker. A customs brokers is a

Kazakhstan-based legal entity set up under Kazakh law that holds a license from the central

customs authorities to operate as a customs broker.

For information on Kazakhstan Customs additional details, please see the following document: 

Kazakhstan Customs Additional Information

Kazakhstan

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Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

Emergency Response:

[Note: This section contains information which is related and applicable to 'crisis' times. These

instruments can be applied when an emergency is officially declared by the

Government.  When this occurs, there is usually a streamlined process to import goods duty

and tax free.]

In the following table, state which of the following agreements and conventions apply to the

country and if there are any other existing ones

Agreements / Conventions Description Ratified by Country?

(Yes / No)

WCO (World Customs Organization) member Yes - 30 Jun

1992

Annex J-5 Revised Kyoto Convention Yes - 2010

OCHA Model Agreement n/a

Tampere Convention (on the Provision of Telecommunication Resources for Disaster Mitigation and Relief Operations)

n/a

Regional Agreements (on emergency/disaster response, but also customs unions, regional integration)

n/a

Exemption Regular Regime (Non-Emergency Response): 

[Note: This section should contain information on the usual duties & taxes exemption regime during non-emergency times, when there is no declared state of emergency and no streamlines process (e.g. regular importations/development/etc.).]

For information on Kazakhstan Customs Excemption Regular Regime, please see the following

document: 

Kazakhstan National Customs Legislation and Regime

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

Kazakhstan

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Exemption Certificate Application Procedure: 

Kazakhstan Duties and Taxes Exemption Certificate Application Procedure Information

Exemption Certificate Document Requirements

For Kazakhstan Exemption Certificate document requirement details, please see the following

documents: 

Kazakhstan Exemption Certificate Document Requirements Table

Kazakhstan Exemption Certificate Document Requirements

2.4.1 Customs Clearance

General Information 

Mark the waybills very clearly “Used Household goods and personal effects”.

Packing list should be in English or Russian.

Do not attach the inventory list used for the insurance purposes with the documents enclosed

with the shipment.

Pre-alert along with the copies of the rated waybill or transportation cost on the letterhead of

the shipper, detailed packing list, valued inventories for customs purposes with origin country &

value per item, contact details of consignee and shipping schedule should be sent to your

agent by e-mail or fax well in advance, at least 5 days prior to the shipment’s arrival.

Please ask for the consignment instructions before sending the shipment in order to avoid any

extra storage / demurrage charges.

Customs Clearance Document Requirements

For information on Kazakhstan Customs Clearance Socument Requirements, please see the

above table on Exemption Certificate Document Requirements

Transit Regime

For information on Kazakhstan Customs Transit Regime, please see the following document: 

Kazakhstan Transit Customs Regime for Goods

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

 

Kazakhstan

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3 2 Kazakhstan Logistics Infrastructure

3.1 Kazakhstan Logistics Infrastructure

The following sections contain informaiton on the logistics infrastructure of Kazakhstan

3.2 2.1 Kazakhstan Port Assessment

3.2.1 Kazakhstan Port Assessment

Aktau port is situated on the eastern coast of the Caspian sea and is only one sea port of the

Republic of Kazakhstan, aimed for international shipping of different dry cargos, crude oil and

oil products. Creation of new peripheral industrial centers, economic recovery and growth of

ethic peripheries culture, as well as interests of strengthening the defense capability of the

former Soviet Union country, required an appropriate transport service, in particular, sea links.

Aktau port was built up in 1963 for transportation of the uranium industry and oil fields products

of the Mangyshlak region.Later, Aktau port played a significant role in construction of the

nuclear power plant BN-350, factories of the chemical industry sector and directly of Aktau city

itself.For information on Khazakhstan Port contact details, please see the following link:4.4

Kazakhstan Port and Waterways Company Contact List (see page 86)

3.2.2 2.1.1 Kazakhstan Port of Aktau

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Key port information can also be found at:  Maritime Database Information on KJazakstan Port

of Aktau

Port Overview:

At present time the Aktau Port is the modern multipurpose terminal, having the technological

resources, which provide future development of the port, as follows:

Availability of extensive areas (over 50000 m2 of open areas and covered transit storehouse -

6000 m2), enabling to safely store any goods and materials, including heavyweight goods, and

providing effective management for containers park, which is a key link in the modern port

operation.

Reconstruction has provided the port with three multifunctional berths for handling of general

and bulked cargoes, one berth for grain export and heavy goods handling and service «PO-

PO» type vessels, with total length of new berths - 550 and possibility of four vessels

simultaneous handling.

Ferry complex, enabling to process any wagons for the special-purpose ferries.

Four oil-loading terminals, which enable to provide handling of 4 tankers with 12 000 tons of

displacement.

The Aktau port has renewed the equipment that provides with possibility to operate using all

types of general and bulked cargos and cargos in containers.

The port has the characteristics in terms of vessel draft as follows:

Permissible vessel draft in vessel channel is - 6 .

Permissible vessel draft to oil berths (4,5) - 6 .

Permissible vessel draft to oil berths (9,10) - 7 .

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Permissible vessel draft to dry cargo berths (1,2,3)- 6,7 .

Permissible vessel draft to ferryboat passage (8th berth) - 5,3 .

Port website: Website for Port of Aktau

Port Location and Contacts

Country Kazakhstan

Province or District Mangystau Province

Town or City (Closest location) with Distance (km) Name: n/a

km: n/a

Port's Complete Name Port of Aktau

Latitude 44.41667

Longitude 50.14972

Managing Company or Port Authority (If more than one operator, break down by area of operation)

“NC “Aktau ISCP” JSC

Management Contact Person Uandikov Berik Kusmanovich

Mangystau region, Aktau,

130000, Umirzak settlement

Tel: 7292 514549

Fax:  7292 445101

Email:aktauport@aktauport.kz

Web: http://www.portaktau.kz

/eng

Closest Airport and Frequent Airlines to / from International Destinations

Airport Name: n/a

Airlines: n/a

Description and Contacts of Key Companies

For information on Kazakhstan Port of Aktau contact details, please see the following link: 

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4.4 Kazakhstan Port and Waterways Company Contact List (see page 86)

Port Performance

In April 2013, “NC “Aktau ISCP” JSC handled 649,000 tons of dry and oil-bulk cargoes, what

came up to 83,5% of the target, including:

Oil-bulk cargo – 409 ,000 tons

Metal products – 49,000 tons

Ferry cargoes – 93,000 tons

Grain – 17,000 tons

Other cargoes – 81,000 tons

Number of ships’ calls – 122

Since the beginning of 2013 Aktau international sea commercial port has handled over

4,157,000 tons of dry and oil-bulk cargoes that came to 106,3 % of the target.

Total volume of shipment of oil and oil products came to 2,968,400 tons, dry cargoes 1,118,500

tons, including shipment of metal products 299,300 tons, other cargoes 255,200 tons, grain

193,000 tons.

The volume of ferry transportations came up to 441,000 tons.

In December of the 2012, RSE AISCP transshipped 799,000 tons of dry and oil-bulk cargo,

what came up to 86,7 % of the target, including:

Oil-bulk cargo – 540,000 tons

Metal products – 59,000 tons

Ferry cargoes – 93,000 tons

Grain – 74,000 tons

Other cargoes – 33,000 tons

Number of ships’ calls – 146

Since the beginning of 2012 Aktau International Sea Commercial Port has handled over 10,

950,000 tons of dry and oil-bulk cargo, what came to 105.3% of the target.

Total transshipment of crude oil and oil products came to 7,591,000 tons, dry cargoes

3,359,000 tons, including transshipment of metal products 1,398,000 tons, other cargoes

381,000 tons, grain  644,000 tons, the volume of ferry transportations came up to 936,000 tons.

Number of ships’ calls since the beginning of 2012 is 1,855.

Handling Figures Year 2012

Vessel Calls 1855

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Handling Figures Year 2012

Container Traffic (TEUs) n/a

NOTE: 

Total Cargo Handling: 10,950,000 tons (2012)

Total Annual Capacity of the Port: 22,000,000 tons (2012)

Discharge Rates and Terminal Handling Charges

Conventional Cargo  - Fees for cargo storage at port

Payment for storage of goods arrived at the port shall not be collected during 60 days (non-full

days are accounted as full days when storing in storage yards and 20 days, when storing in the

covered storehouse).

After expiration of the mentioned time and up to the moment of cargo removal from the port,

payment for storage of goods shall be collected from cargo owner:

29,16 tenge per 24 hours for first 30 calendar days of storage ;

43,74 tenge for every following days of storage after 30 calendar days.

For storing of perishable cargos arrived at the port (flour and other foodstuff) payment shall be

collected at the same rates beginning from the first day of storing.

For containers storing arrived at the port payment shall not be collected during the first days

from the moment of their arrival (non-full days are accounted as full days).

After expiration of the mentioned time and up to the moment of containers removal from the

port, payment for storage shall be collected from cargo owner at the following rates:

Containerised Cargo  - Fees for cargo storage at port

For the containers weighing from 3 to 10 tons :

145,79 tenge for 1 container per 24 hours during first 10 calendar days of storage;

291,59 tenge for 1 container per 24 hours during following 20 calendar days of storage;

583,18 tenge for 1 container for every following days of storage after 20 calendar days.

For the containers weighing 20 tons:

291,59 tenge for 1 container per 24 hours during first 10calendar days of storage;

583,18 tenge for 1 container per 24 hours during following 20 calendar days of storage;

874,77 tenge for 1 container for every following days of storage after 20 calendar days.

For the containers weighing 40 tons:

583,18 tenge for 1 container per 24 hours during first 10 calendar days of storage;

1166,35 tenge for 1 container per 24 hours during following 20 calendar days of storage;

1457,94 tenge for 1 container for every following days of storage after 20 calendar days. All

rates of payments of the present regulation are given without VAT.

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For information on Kazakhstan Port of Aktau Tariffs, please see the following document: 

Kazakhstan Port of Aktau Tariffs

Berthing Specifications

For information on Kazakhstan Port of Aktau berthing detasil, please see the following link: 

Port of Aktau Website

Type of Berth Quantity Length (m)

Maximum Draft (m)

Conventional Berth:

General cargo/containers

General cargo /ore

Oil-loading berth

Multipurpose ( grain loading, heavy-weights and berthing of "-" type ferry)

Fleet of the port

Ferry berth

Oil-loading terminal

Boom

Small size vessels

 

2

1

2

1

 

1

1

2

1

1

 

150

100

188

150

 

70

140

150

60

80

 

4.6

4.6

5.5

4.6

 

4

5.3

6.2

n/a

n/a

Container Berth n/a n/a n/a

Silo Berth n/a n/a n/a

Berthing Tugs 2

Water Barges n/a

Other:

Collecting vessel of bilge and feces waters

Oil skimmer

Ecological equipment for oil spill response

 

1

1

1

Kazakhstan

Version 16 25

General Cargo Handling Berths

Regarding Branch Cargo area of RSE AISCP the Commercial Sea Port Bautino, Sea

commercial port Bautino – is a branch of the Republican State Enterprise «Aktau International

Sea Commercial Port» situated in Bautino village, of Tupkaragan district, of Mangystau oblast,

in the water area of the Bautino bay of the Tubkaragan creek.

In the present form the port exists since 1997, built up on the basis of the Bautino sea

commercial port (which existed in different forms since 1887).

The port is a point of passage across the State border of the Republic of Kazakhstan.

Border, customs, sanitary control and port control offices are situated directly in Bautino village.

Ships of overseas routes have the opportunity to execute border, customs, port’s and other

formalities at one time, directly on the berth of the port.

The port area is fenced and protected.

Natural protection of the port’s water area from wave disturbance, enables to perform vessels

handling in any weather conditions.

The port’s operation is possible for a full year, with few exceptions (in the period January-

February in specially severe winters).

The port is able to accept vessels for handling in length up to 150 m and with a draft up to 5 m.

The port within the bounds of its allocated premises and water area on the basis of contracts

(agreements) with companies effects the following services:

accept vessels for handling in length up to 150 m and with a draft up to 5 m;

effect transshipment of all kinds of goods weighing up to 25 tons (containers, scrap metals,

shell stone, crushed aggregate and other bulk goods, vessel’s supply, provisions, equipment,

rabbet, metal-roll, pipes, goods in small and big packages etc.) according to schemes vessel-

warehouse, vessel-motor transport and vice versa;

cargo storage on the port’s premises (for storage of containers a payment shall not be collected

within first 20 days, in storage of other goods in open yards a payment shall not be collected

within first 60 days;

providing a berth:

for ship’s agency service (bunkering, supplying vessel with water, ship’s supply,

discharge of garbage, sewage and bilge waters and the like);

for moorage in inter-navigation period (October-March);

for execution of border, customs and other formalities to ships of overseas routes.

Kazakhstan

Version 16 26

Port Handling Equipment

Is the port equipment managed by the government or privately? n/a

 

Equipment Available

(Yes / No)

Total Quantity and Capacity Available

Comments on Current Condition and Actual Usage

Dockside Crane Yes 4 x 10-20 t

1 x 16/20/32 t.

n/a

Container Gantries n/a n/a n/a

Mobile Cranes Yes 1 x 36t (Mobile Dock

Crane)

1 x 64t (Mobile Dock

Crane)

1 x 80t

n/a

Reachstacker n/a n/a n/a

RoRo Tugmaster (w/ Trailer)

n/a n/a n/a

Grain Elevator w/ Bagging Machines

n/a n/a n/a

Kazakhstan

Version 16 27

Equipment Available

(Yes / No)

Total Quantity and Capacity Available

Comments on Current Condition and Actual Usage

Transtrainer n/a n/a n/a

Forklifts Yes Fork lift truck (Sisu) 1

x 28t

Fork lift truck (Kalmar)

1 x 28t

Fork lift truck

(Komatsu) 2 x 16t

Fork lift truck (Kalmar)

5 x 16t

Fork lift truck

(Komatsu) 2 x 5t

Fork lift truck

(Komatsu) 2 x 3.5t

Fork lift truck

(Komatsu) 4 x 1.8t

n/a

Other Yes Semitrailer (Buiscar) -

12 x 50t

Dock movers (Sisu) -

4 x 35t

Bucket auto-loader

(Komatsu) - 1 x 28t

n/a

Container Facilities

Facilities 20 ft 40 ft

Container Facilities Available Yes Yes

Container Freight Station (CFS) Yes Yes

Kazakhstan

Version 16 28

Facilities 20 ft 40 ft

Refrigerated Container Stations no no

Other Capacity Details

Daily Take Off Capacity (Containers per day) n/a

Number of Reefer Stations (connection points) n/a

Emergency Take-off Capacity (Give an indication) n/a

Off take capacity of gang shift (in Containers per shift) n/a n/a

Customs Guidance

For information on Kazakhstan Port of Aktau Customs, please see the following link: 

Website for Port of Aktau

Terminal Information

Multipurpose Terminal

At present time the Aktau Port is the modern multipurpose terminal, having the technological

resources, which provide future development of the port, as it has Four oil-loading terminals,

which enable to provide handling of 4 tankers with 12 000 tons of displacement.

The port has the characteristics in terms of vessel draft , as follows :

Permissible vessel draft to oil berths (4,5) - 6 .

Permissible vessel draft to oil berths (9,10) - 7 .

Kazakhstan

Version 16 29

The port has the following berths:

Length Draft Assignment

2 x 188m 5.5m Oil-loading berth

2 x 150m 6.2m Oil-loading terminal

150m 4.6m General cargo/containers

150m 4.6m General cargo/containers

100m 4.6m General cargo /ore

Grain and Bulk Handling

The port has a grain and bulk handling berth of:

150m length, 4.6m draft suitable for grain loading, heavy-weights and berthing of "-" type ferry

Kazakhstan

Version 16 30

Main Storage Terminal

Availability of extensive areas (over 50000 m2 of open areas and covered transit storehouse -

6000 m2), enabling to safely store any goods and materials, including heavyweight goods, and

providing effective management for containers park, which is a key link in the modern port

operation.

Reconstruction has provided the port with three multifunctional berths for handling of general

and bulked cargoes, one berth for grain export and heavy goods handling and service «PO-

PO» type vessels, with total length of new berths - 550 and possibility of four vessels

simultaneous handling.

Four oil-loading terminals, which enable to provide handling of 4 tankers with 12 000 tons of

displacement.

Availability of extensive areas (over 50000 m2 of open areas and covered transit storehouse -

6000 m2), enabling to safely store any goods and materials, including heavyweight goods, and

providing effective management for containers park, which is a key link in the modern port

operation.

Reconstruction has provided the port with three multifunctional berths for handling of general

and bulked cargoes, one berth for grain export and heavy goods handling and service «PO-

PO» type vessels, with total length of new berths - 550 and possibility of four vessels

simultaneous handling.

Four oil-loading terminals, which enable to provide handling of 4 tankers with 12 000 tons of

displacement.

Port Security

Security

ISPS Compliant

(Yes / No)

Yes

Kazakhstan

Version 16 31

Security

Current ISPS Level

1 Level 1 = Normal, Level 2 = Heightened, Level 3 = Exceptional

Police Boats n/a

Fire Engines n/a

3.3 2.2 Kazakhstan Aviation

3.3.1 Kazakhstan Aviation 

Key airport information may also be found at:  World Areo Data Information on Kazakhstan

For information on Kazakhstan Airport contact details, please see the following link: 

4.5 Kazakhstan Airport Company Contact List (see page 89)

Air Transit corridors of Kazakhstan are attractive for the flights of foreign airlines between

Europe and the South-East Asia which allows shorten significantly the flight path. The

development of regions considerably resulted in the increase of needs in regional

transportation, as well as the rise of population;s income promote growth of necessity in flights

to near and far destinations .

Kazakhstan has a total of 97 airports (2012)

The large area of the country and the associated long distances makes air travel a very

important component in domestic travel.

Airports - with paved runways (2012) Quantity

over 3,047 m 10

2,438 to 3,047 m  25

1,524 to 2,437 m  16

914 to 1,523 m: 5 5

under 914 m 8

Airports - with paved runways total 64

Kazakhstan

Version 16 32

Airports - with paved runways (2012) Quantity

Airports - with unpaved runways (2012) Quantity

over 3,047 m 5

2,438 to 3,047 m 7

1,524 to 2,437 m 3

914 to 1,523 m 5

under 914 m: 13

Airports - with unpaved runways total 33

Heleports 3

For information on Kazakhstan Civil Aviation Regulations, please see the following document:

Kazakhstan Civil Aviation Commitee Regulations

Procedures for Foreign Registered Aircraft

Flight Clearance Requirements:

1. Issuance of non-scheduled (charter) flight clearances to foreign operators is performed in

accordance with Order by Minister of Transport & Communications, Republic of Kazakhstan

No. 359 of Aug. 13, 2010 ”On Approval of Rules for Issuance and Grounds for Denial to Issue

the Clearances for International Non-Scheduled Flights”.

2. Sample form for application for non-scheduled (charter) flight:

operator name and full postal address;

ICAO code and flight number;

aircraft’s type, registration number and radio call sign;

country in which the aircraft is registered;

last name of aircraft commander (main and alternate), number of crew members and

their nationality;

flight goal;

presence of passengers/cargo and the number thereof;

Kazakhstan

Version 16 33

departure and arrival points of passengers/cargo and intermediate stop points;

date, full route and schedule of aircraft flight, with indication of air routes over the

territory of the Republic of Kazakhstan and points of entering/exiting the air space of the

Republic of Kazakhstan;

consignor (full name, address, telephone);

consignee (full name, address, telephone);

type of navigational and communicational equipment;

presence of foreign states’ military units, weapons and military equipment, hazardous

cargo, photographic equipment;

proposed form of payment for airport services and for air-navigation ones;

signature of official,

3.3.2 2.2.1 Kazakhstan Aktau International Airport

Location Details

Country Kazakhstan Latitude 43.86005

Province / District Aktau Longitude 51.09198

Kazakhstan

Version 16 34

Location Details

Town or City (Closest)

21 km NW of

AktauElevation (ft and m)

73 feet 22 meters

Airfield Name Aktau Airport IATA and ICAO Codes

ICAO : UATE , IATA :

SCO

Open From (hours) 00:00 Open To (hours) 00:00

Runways

For information on Kazakhstan Aktau Airport Runways additional details, please see the

following documents:

Runway 12 Information

Runway 30 Information

Runway 12L Information

Runway 30R Information

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

Runway #1 - 12

Runway Dimensions 2704m x 45m (Usable length - 2652m)

Orientation 120 ° South East

Surface ASPHALT

Runway #1 - 12L

Runway Dimensions m x 46m2935

Orientation 120 ° South East

Surface GRADED OR ROLLED EARTH, GRASS ON GRADED EARTH.

Kazakhstan

Version 16 35

Runway #2 - 30

Runway Dimensions 2704m x 52m (Usable length - 2652m)

Orientation 300 ° North West

Surface ASPHALT

Runway #2 - 30R

Runway Dimensions m x 46m2935

Orientation 300 ° North West

Surface GRADED OR ROLLED EARTH, GRASS ON GRADED EARTH.

Helicopter Pad(s)

No details are available for helipads

Helipad #1

Present (Yes / No) Yes

Largest helicopter that can land n/a

Width and Length (metres) n/a

Surface n/a

Airport Infrastructure Details

For information on Kazakhstan Aktau Airport indrastructure details, please see the following

document:

Aktau Airport Details

Customs Yes JET A-1 fuel Yes

Kazakhstan

Version 16 36

Immigration Yes AVGAS 100 Yes

Terminal Building Yes Single Point Refueling Yes

Passenger Terminal Yes Air Starter Units Yes

Cargo terminal Yes Ground Power (mobile) Yes

Pax transport to airfield Yes Ground Handling Services Yes

Control Tower Yes Latrine Servicing Yes

Weather Facilities Yes Fire Fighting Category (ICAO) Yes

Catering Services Yes De-icing Equipment Yes

Base Operating Room Yes Parking Ramp Lighting Yes

Airport Radar Yes Approach & Runway Lights Yes

NDB Yes VOR Yes

ILS Yes    

Airfield Cost

Kazakhstan Airport Charges

Kazakhstan Airport Ground Handling Service Charges

Kazakhstan Airport Cargo Warehouse Charges

Kazakhstan Airport Warehouse Charges and Secutiry Card Charges

Cargo Terminal Charges

Domestic Warehouse receives and delivery of baggage, cargo, mail, and notifies consignees

regarding cargo arrival.

International Warehouse produces International Cargo in accordance with the Customs Code

of the Republic of Kazakhstan, as well as notifies consignees regarding cargo arrival

For information on Kazakhstan Aktau Airport Cargo Terminal Charges, please see the following

documents:

Kazakhstan

Version 16 37

Aktau Airport Cargo Terminal Rates (Without VAT)

Aktau Airport Commercial Freight Terminal Rates (Without VAT)

Kazakhstan Airport Rates of Entry of Vehicles and Specialized Equipment

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

Security

Level: Good

Companies Available 

For information on Kazakhstan Aktau Airport contact details, please see the following link: 

4.5 Kazakhstan Airport Company Contact List (see page 89)

Information on some aviation service providers can be found at:  AZ Freight information on

Kazakhstan  

3.3.3 2.2.2 Kazakhstan Almaty International Airport

Location Details

Country Kazakhstan Latitude 43.35528

Province / District

Almaty Longitude 77.04472

Kazakhstan

Version 16 38

Location Details

Town or City (Closest)

15 km (9.3 mi) northeast of

AlmatyElevation (ft and m)

681 meters

Airfield Name Almaty International Airport IATA and ICAO Codes

IATA: ALA , ICAO:

UAAA

Open From (hours)

00:00 Open To (hours) 00:00

Runways

For information on Kazakhstan Almaty Airport Runway details, please see the following

documents:

Almaty Airport Runway 5 Details

Almaty Airport Runway 23 Details

Runway #1 - 5

Runway Dimensions 4397m x 45m

Orientation 50° North East

Surface ASPHALT

Runway #2

Runway Dimensions 4397m x 45m

Orientation 230°

Surface ASPHALT

Airport Infrastructure Details

For information on Kazakhstan Almaty Airport details, please see the following document:

Almaty Airport Details

Kazakhstan

Version 16 39

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

Customs Yes JET A-1 fuel Yes

Immigration Yes AVGAS 100 Yes

Terminal Building Yes Single Point Refueling Yes

Passenger Terminal Yes Air Starter Units Yes

Cargo terminal Yes Ground Power (mobile) Yes

Pax transport to airfield Yes Ground Handling Services Yes

Control Tower Yes Latrine Servicing Yes

Weather Facilities Yes Fire Fighting Category (ICAO) Yes

Catering Services Yes De-icing Equipment Yes

Base Operating Room Yes Parking Ramp Lighting Yes

Airport Radar Yes Approach & Runway Lights Yes

NDB Yes VOR Yes

ILS Yes    

Passenger and Cargo Performance Indicator

In 2012, the airport serviced 23 524 flights, of which 4428 were delayed. Flights regularity

amounted to 81.1%.

As compared to the same period in 2011, within 12 months, 21 886 flights were serviced in the

airport, of which 4504 were delayed. Flights regularity amounted to 79.4%. The number of the

serviced flights grew by 1638, and regularity grew by 1.7%.

Kazakhstan

Version 16 40

Performance for 2012 Annual Figures Monthly* Daily*

Total aircraft movements 23,524 1,960 64

Total passengers 4,003,004  333,584 10,967

Total capacity of the airport (metric tonnes) n/a n/a n/a

Current activity of the airport (metric tonnes) n/a n/a n/a

Current use by Humanitarian flights (UNHAS) n/a n/a n/a

*Please note monthly and daily figures have been calculated using the annual figures provided

in the old DLCA

Airfield Cost

For information on Kazakhstan Almaty Airport Charges, please see charges for Kazakhstan

Aktau Airport on the following link: 

2.2.1 Kazakhstan Aktau International Airport (see page 33)

Security

Level:     Good

Companies Available 

For information on Kazakhstan Almaty Airport contact details, please see the following link: 

4.2.5 Kazakhstan Airport Company Contact List

Information on some aviation service providers can be found at:  AZ Freight information on

Kazakhstan  

3.3.4 2.2.3 Kazakhstan Astana International Airport

Kazakhstan

Version 16 41

Location Details

Country Kazakhstan Latitude 51.02222

Province / District

Astana Longitude 71.46694

Town or City (Closest)

16.7 km (10.4 mi) southeast of the

capital AstanaElevation (ft and m)

355 meters

Airfield Name Astana International Airport IATA and ICAO Codes

IATA: TSE,

ICAO: UACC

Open From (hours)

00:00 Open To (hours)

00:00

Runways

For information on Astana International Airport Runway details, please see the following

documents: 

Astana Airport Runway 04 Details

Astana Airport Runway 22 Details

Runway #1 - 04

Runway Dimensions 3500m x 45m

Kazakhstan

Version 16 42

Runway #1 - 04

Orientation 40 North

Surface ASPHALT

Runway #2 - 22

Runway Dimensions 3500m x 45m

Orientation 220 South West

Surface ASPHALT

Kazakhstan

Version 16 43

Airport Infrastructure Details

Customs Yes JET A-1 fuel Yes

Immigration Yes AVGAS 100 Yes

Terminal Building Yes Single Point Refueling Yes

Passenger Terminal Yes Air Starter Units Yes

Cargo terminal Yes Ground Power (mobile) Yes

Pax transport to airfield Yes Ground Handling Services Yes

Control Tower Yes Latrine Servicing Yes

Weather Facilities Yes Fire Fighting Category (ICAO) Yes

Catering Services Yes De-icing Equipment Yes

Base Operating Room Yes Parking Ramp Lighting Yes

Airport Radar Yes Approach & Runway Lights Yes

NDB Yes VOR Yes

ILS Yes    

Passenger and Cargo Performance Indicator

In 2012, the airport serviced 12 595 flights, of which 1728 were delayed. Flights regularity in the

capital city airport amounted to 86.2%. As compared to the same period in 2011, within 12

months, 11 067 flights were serviced, of which 1572 were delayed. Flights regularity amounted

to 85.8%. The number of the serviced flights grew by 1528, and regularity grew by 0.4%.

For information on Kazakhstan Astana Airport Performance details, please see the following

document: 

Astana Perfromance Data

Kazakhstan

Version 16 44

Astana Cargo Performance Data

 

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

Performance for 2012 Annual Figures Monthly* Daily*

Total aircraft movements   12,595 1,050 35

Total passengers 2,303,000 191,917 6,310

Total capacity of the airport (metric tonnes) 12,000 n/a n/a

Current activity of the airport (metric tonnes)  8 432 703 23

Current use by Humanitarian flights (UNHAS) n/a n/a n/a

*Please note monthly and daily figures have been calculated using the annual figures provided

in the old DLCA

Storage Facilities

Area of cargo apron makes 8400m2, with coating toughness PCN 68. Total area of cargo

terminal building is 2200m2, usable area is 1 401m2; height is 10,65m. Usable area consists of

following areas:

1. Storehouses of arrival and departure – at S-950m2 V=3 800m3;

2. Special storehouses – at S=82,4m2 V=346m3;

3. Cold stores – at S=106,8m2 V=342m3;

4. Office premises – S=261,7m2

5. Area under awnings makes – at S=1064m2 V=7100m3;

Special warehouses consist of premises for storage of biological and radioactive substances -

S=34,4m2 and premises for storage of especially valuable and perishable cargoes - S=48 m2.

Sending the dangerous, special goods, requiring the temperature mode, it’s necessary to

conform it with Astana airport, with the indication of the weight, size and temperature of mode.

Carrying capacity of the terminal makes 600 tons of a cargo per day, the cargo apron can

simultaneously accept four AC.

Kazakhstan

Version 16 45

Airfield Cost

For information on Kazakhstan Astana Airport Charges, please see charges for Kazakhstan

Aktau Airport on the following link: 

2.2.1 Kazakhstan Aktau International Airport

Security

Level:     Good

Security Service Security Service provides total complex of preventive measures, rules and

procedures producing security of civil aviation against unlawful interference acts, takes special

measures during period of raised threat or of force majeure, provides security of objects located

at the Airport’s territory and safe keeping of the Airport’s property and its fire fighting condition.

Companies Available 

For information on Kazakhstan Astana Airport contact details, please see the following link: 

4.2.5 Kazakhstan Airport Company Contact List

Information on some aviation service providers can be found at:  AZ Freight information on

Kazakhstan  

3.4 Kazakhstan Road Network

For information on Kazakhstan Road Network contact details, please see the following link:

4.1 Kazakhstan Government Contact List (see page 69)

For information on Kazakhstan Motor Roads Committee Regulations, please see the following

document: 

Kazakhstan Regulation on Motor Roads Committee Information

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

The thriving east-west trade that once spanned Central Eurasia along the famed Silk Road may

soon be restored to its former glory thanks to growing transport and trade links being rolled

out. Central Asian countries have been working closely together to construct transport

corridors, promote energy security, and remove trade barriers. They have shed outdated trade

policies and adopted new rules to increase commerce. Trade between East and West is

booming again, the government has decided it needs to upgrade its infrastructure. A country of

vast expanses, and huge distances, it is a major logistical challenge for those trying to do

Kazakhstan

Version 16 46

business here, it is the largest landlocked country in the world. But a new highway is under

construction that will span the entire country and replace many of the bumpy back roads that

make travel here such a chore. The road from Almaty, the largest city and former capital, flows

through the mountain of Eastern Kazakhstan, a rural area which is believed to have large

economic potential with huge oil, gas and mineral reserves. To make it more accessible for

businesses, Kazakhstan plans to spend about $19 billion on transport infrastructure by 2014,

especially on links from China to Europe that could help revive towns like Taraz..

3.4.1 Distance Matrix

Distances from Capital City to Major Towns (km)

  Astana Karagandy Shymkent Almaty

Astana   1173.21 km 997.79 km 975.26 km

Karagandy 1173.21 km   1421.05 km 1839.48 km

Shymkent 997.79 km 1421.05 km   608.33 km

Almaty 975.26 km 1839.48 km 608.33 km  

3.4.2 Road Security

Level: Good

Roads in Kazakhstan are in poor repair in rural areas. Poor signage is common. Street lighting,

especially on side streets, may be turned off at night. Drivers often ignore lane markings.

Potholes are common, and are often dangerously deep. Pedestrians frequently dart out in front

of cars. Visitors should drive defensively at all times as many local drivers do not follow traffic

laws. Special caution should be taken if driving at night. Road rage can be a problem,

especially in and around Almaty, and a non-confrontational response to such behavior is

strongly recommended. Accidents involving severe injury and/or death are common. Traffic

police have reportedly stopped cars to extort bribes on main city streets and at periodic

checkpoints on major highways.

The road between Almaty and Bishkek, Kyrgyzstan, is especially treacherous at night or during

poor weather. U.S. citizens and other travelers have been killed in traffic accidents on that road,

and travel at night or during poor weather should be avoided.

Travelers should be particularly careful when using public transportation and taxis. Buses tend

to be very crowded and can be unsafe and unreliable. Due to the danger of theft or assault,

travelers should be selective regarding which taxi they contract and always avoid entering a

Kazakhstan

Version 16 47

cab that already contains persons other than the driver.

Kazakhstan has a zero-tolerance policy for driving under the influence of alcohol. A driver may

be detained by police and convicted of drunk driving for driving a vehicle after consuming one

drink of alcohol, regardless of whether the driver is actually intoxicated. ( Source : http://travel.

)state.gov

Weighbridges and Axle Load Limits

The Semei Bridge is a gravity-anchored suspension bridge that crosses the Irtish river in

Semei, Kazakhstan. It has a main span of 750 meters and a total length of 1086 m. It was built

between 1998 and 2001 and is currently in use by road traffic.

Type LCA Country Kyrgystan

Truck with 2 axles 11 : 15 Tons 11 : 17 Tons

Truck with 3 axles 15 : 20 Tons 15 : 24 Tons

Truck with 4 axles 18 : 32 Tons 18 : 32 Tons

Semi-trailer with 3 axles 36 Tons 36 : 44 Tons

Semi-trailer with 4 axles 36 Tons 36 : 44 Tons

Semi-trailer with 5 axles 36 Tons 36 : 44 Tons

Semi-trailer with 6 axles 36 Tons 36 : 44 Tons

Truck & drawbar trailer with 4 axles 36 Tons 36 : 44 Tons

Truck & drawbar trailer with 5 axles 36 Tons 36 : 44 Tons

Kazakhstan

Version 16 48

Type LCA Country Kyrgystan

Truck & drawbar trailer with 6 axles 36 Tons 36 : 44 Tons

Truck & drawbar trailer with 7 axles 36 Tons 36 : 44 Tons

3.4.3 Road Class and Surface Conditions

Basic indicators of status of public roads in the Republic of Kazakhstan (January to December

2012):

Description Measuring unit

Status

    Nation-wide

Regional and district

Total

Length of roads in total in the RK: km 23 484 73 932 97 416

By technical category        

I km 1 069 72 1

141

II km 4 016 781 4

797

III km 16 505 14 564 31

069

IV km 1 808 46 571 48

379

V km 86 11 944 12

030

By types of road topping        

Kazakhstan

Version 16 49

Description Measuring unit

Status

cement-concrete km 178   178

asphalt-concrete km 10 398 7 731 18

129

black macadam km 4 012 11 704 15

716

black gravel km 7 071 18 990 26

061

black top-soil km 34 593 627

gravel-macadam km 1 684 24 672 26

356

top-soil km 107 10 242 10

349

By condition:        

good % 30 16 19

satisfactory % 49 47 47

unsatisfactory % 21 37 34

Encompassed with all types of repair, including:

       

building and reconstruction km 1 621 196 1

817

capital repair km 65 456 521

medium repair km 1 100 2 971

Kazakhstan

Version 16 50

Description Measuring unit

Status

4

071

current repair and maintenance km 21 798 73 280 95

078

For information on Kazakhstan Road Network additional European Route details, please see

the following documents:

Kazakhstan Road Network European Route Information

E004 European Route

E011 European Route

E012 European Route

E013 European Route

E014 European Route

E015 European Route

E016 European Route

E018 European Route

E38 European Route

E40 European Route

E121 European Route

E123 European Route

E125 European Route

E127 European Route

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

Kazakhstan

Version 16 51

3.5 Kazakhstan Railway Assessment

Transportation by rail in Kazakhstan is very important. Kazakhstan Railways provide 68% of all

cargo and passenger traffic to over 57% of the country. 15,079 km in common carrier service,

excluding industrial lines.

Economic and geographic features of Kazakhstan (its vast territory, uneven spatial distribution

of population clusters and of natural resources) make the transport component of the economy

one of the most size able in the world and determine high dependence of the economy on the

transport networks.

Being sandwiched between Europe and Asia, Kazakhstan boasts of a great transit potential, as

there is no alternatives for Asian states to link to Russia and Europe.

Relatively diverse landscape and availability of natural stone reserves allow unrestricted

development of railways and automobile routes.

Automobile and railways routes account for a major share of the total above-ground transport

routes (about 88.4 & 14 thousand km respectively). Total length of navigable waterways makes

up 3.9 thousand km, and the total of air routes makes up 61 thousand km. Density per every

1000 km 2 stands at 5,1 km for railways, at 32,4 km for automobile routes with hard surface,

and at 1,5 km for in-land navigable waterways.

At the current stage, there is a problem of poor condition of the transport sector fixed assets,

obsolete infrastructure and technology.

The share of transportation costs in the final cost of the goods makes up 8% and 11% for in-

land railways and automobile traffic respectively, while in industrialized countries these

indicators normally make up 4-4,5%. As a result, the transport burden on the economy exceeds

that on the major industrialized nations twice on average. By cargo intensity index Kazakhstan’

s economy is about five times less efficient, as transport component of every 1 USD of GDP

makes no less than 9 ton-km, while in EU cargo intensity is less than 1 ton-km/dollar of GDP.

As the Kazakhstani rail system was designed during the Soviet era rail routes were designed

ignoring intersoviet borders and to the needs of Soviet planning. This has caused anamolies

such as the route from Ural'sk to Aktobe briefly now passing through Russian territory. It also

means routes might not now suit modern day Kazakhstani needs.

International transport corridors cross the territory of Kazakhstan and are formed on the basis

of transport infrastructure existing in the country:

Northern Corridor of Trans-Asian Railway Main (TARM): Western Europe – China, Korean

Peninsula and Japan via Russian and Kazakhstan (section Dostyk – Aktogai - Sayak – Mointy

– Astana – Petropavlovsk (Presnogorkovskaya)).

Southern Corridor of TARM: South-Eastern Europe – China and South-Eastern Asia via

Turkey, Iran, Central Asian states and Kazakhstan (section Dostyk – Aktogai – Almaty – Shu –

Arys – Saryagash).

Kazakhstan

Version 16 52

TRACECA: Eastern Europe – Central Asia via the Black Sea, Caucasus and the Caspian Sea

(section Dostyk – Almaty – Aktau).

North-South: Northern Europe – Gulf States via Russia and Iran, with Kazakhstan’s

participation in the following sections: sea port Aktau – Ural regions of Russia and Aktau –

Atyrau.

3.5.1 Railway Companies and Consortia

For information on Kazakhstan Railway company contact details, please see the followinng link:

4.3 Kazakhstan Railway Company Contact List (see page 85)

For information on Kazakhstan Railway Regulations details, please see the followinng

document:

Kazakhstan Railway Regulation Information

For information on Kazakhstan Railway Projects, please see the following documents:

Rail Projects

Kazakhstan

Version 16 53

Rail project Eraliyevo - Kuryk

Rail project Korgas - Zhetigen

Rail project Uzen - Gorgan

Rail project Uzen - State Boundary

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

 

3.6 Kazakhstan Waterways Assessment

River shipping is performed in Irtysh, Ural – Caspian and Ili – Bakhash basins with total length

3983.5 km.. The construction of Shulba sluice in Eastern Kazakhstan was completed and

resulted in reopening of navigation on Irtish river between China, Kazakhstan and Russian with

up to 3 million tons cargo transportation capacity.

3.6.1 Company Information

For information on Kazakhstan Waterways company contact details, please see the following

link:

4.4 Kazakhstan Port and Waterways Company Contact List (see page 86)

3.7 Kazakhstan Storage Assessment

For information on Kazakhstan Storage company contact details,m please see the following

link:

4.6 Kazakhstan Storage and Milling Company Contact List (see page 94)

3.8 Kazakhstan Milling Assessment

Agriculture in Kazakhstan remains a small scale sector of Kazakhstan's economy. Agriculture's

contribution to the GDPis under 10%, it was recorded as 6.7%, and as occupying only 20% of

labor. More than 70% of its land is occupied in crops and animal husbandry. Compared to

North America, a relatively small percentage of land is used for crops, with the percentage

being higher in the north of the country, 70% of the agricultural land is permanent pastureland.

Kazakhstan's largest crop is wheat, which it exports. It ranks as the sixth largest wheat

producer in the world. Minor crops include barley, cotton, sugar beets, sunflowers, flax, and

Kazakhstan

Version 16 54

rice. In 2011 the country had achieved record grain harvests of 26.9 million tonnes, exceeding

the previous record of 21mn tonnes recorded in 2009. For 2012, the Kazakh Agriculture

Ministry cut the crop forecast to only 14 million tons because of dry weather.

For information on Kazakhstan Milling company contact details, please see the following link:

4.6 Kazakhstan Storage and Milling Company Contact List (see page 94)

Kazakhstan

Version 16 55

4 3 Kazakhstan Logistics Services

4.1 Kazakhstan Logistics Services

Disclaimer: Registration does not imply any business relationship between the supplier and

WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities. Please

note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to

endorse,comment on any company's suitability as a reputable service provider.

The following sections contain information on the logistics services of Kazakhstan.

4.2 Kazakhstan Fuel

For information on Kazakhstan Fuel Contact details, please see the following link: 

4.7 Kazakhstan Fuel Provider Contact List (see page 97)

With total liquids production estimated at 1.6 million barrels per day (bbl/d) in 2012, Kazakhstan

is a major producer; however, key to its continued growth in liquids production will be the

development of its giant Tengiz, Karachaganak, and Kashagan fields. Furthermore,

development of additional export capacity will be necessary for production growth.

Largest currently producing oil fields:

Tengiz is currently Kazakhstan's largest producing oil field with an output of approximately

520,000 bbl/d through June 2012, accounting for nearly a third of total production. The field is

located onshore northwestern Kazakhstan and it is the world's deepest operating giant field at

12,000 feet. It has been in development since 1993 by the Tengizchevroil (TCO) joint venture,

which includes Chevron (50 percent), ExxonMobil (25 percent), KMG (20 percent), and

LukArco (5 percent). According to Wood Mackenzie, production at Tengiz is expected to

Kazakhstan

Version 16 56

increase to 844,000 bbl/d by 2020. Tengiz output is currently exported through the Caspian

Pipeline Consortium (CPC) oil pipeline, which runs from Tengiz to Novorossiysk, Russia on the

Black Sea.

Information may also be found at: which is My Travel Cost Information on Kazakhstan  updated monthly. 

4.2.1 Fuel Pricing

Fuel Prices as of: Oct 2013 ( local currency and US$)

Petrol (per litre) 107.16 KZT / 0.71 US$

Diesel (per litre) 98.11 KZT / 0.65 US$

Paraffin (per litre) n/a

Jet A1 (per litre) n/a

4.2.2 Seasonal Variations 

Despite being a significant oil exporter, Kazakhstan experiences regional and seasonal oil

product shortages. Because most of the country's oil and gas is produced in the western part,

its industrialized northern and southern regions (lacking pipeline connections to the western oil

and gas fields) rely on imports from neighboring Russia and Uzbekistan, respectively. Until

recently, the refining sector in Kazakhstan had not received the high levels of foreign direct

investment that other parts of the oil sector have. Since domestic prices for refined products

have remained low, oil producers have more incentive to export crude oil to international

markets instead of refining it locally.

Seasonal Variations

Are there national priorities in the availability of fuel, e.g. are there restrictions or priorities for the provision of fuel such as to the military? (Yes / No)

Yes

Is there a rationing system? (Yes / No) Yes

Is fuel to lower income/vulnerable groups subsidized? (Yes / No) Yes

Can the local industry expand fuel supply to meet humanitarian needs? (Yes / No)

Yes

Kazakhstan

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Seasonal Variations

Is it possible for a humanitarian organization to contract directly a reputable supplier/distributor to provide its fuel needs? (Yes / No)

Yes

4.2.3 Fuel Transportation

Oil Pipelines

Kazakhstan's pipeline system is operated by the state-run KazTransOil, a subsidiary of

KazMunaiGas, which runs approximately 5,300 kilometers. Development of additional capacity,

particularly export capacity that would remove Kazakhstan's dependence on Russia, is key to

its future ability to increase production.

For information on Kazakhstan Oil Pipelines, please see the following document: 

Kazakhstan Oil Pipeline Information

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

Rail and Sea Transportation

Kazakhstan has an extensive rail network, which it increasingly used to transport liquid fuels

both for domestic consumption and for exports. According to Wood Mackenzie, Kazakhstan

has the capacity to export about 340,000 bbl/d of oil via rail. Tengizchevroil is the largest oil

Kazakhstan

Version 16 58

user of the rail network. The increasing use of rail network for oil transportation has had an

effect on the cost, as price of rail has increased since the 1990s, making it the most expensive

transportation option.

Two main ports used for oil exports are Aktau and Semey. Aktau is located in the Caspian Sea

and has a loading capacity of 240,000 bbl/d of oil and oil products. The port has four berths

capable of accommodating 12,000 tonne tankers.

Semey is located on the Irtish river in the northeastern part of the country. The port is important

because during summer months, ship traffic can travel the entire length of the Irtish and Ob

rivers to the Arctic Ocean and connect to the rail network.

In addition to Aktau and Semey, a smaller port of Atyrau is also operational. The port can

accommodate barges of up to 120 tonnes, however this port is ice bound in the winter. It is

located at the northern coast of the Caspian Sea.

Downstreaming and Refineing

Kazakhstan had a crude oil distillation capacity of 345,100 bbl/d as of January 1, 2012,

according to the Oil and Gas Journal. There are three oil refineries in the country: Pavlodar,

Atyrau, and Shymkent.

The Pavlodar refinery is supplied mainly by a crude oil pipeline from western Siberia, since

Russian supplies are well placed geographically to serve that refinery. It processed

approximately 100,000 bbl/d in 2010. Currently, the refinery is undergoing a reconstruction and

modernization, which is due to be completed by the end of 2014.

The Atyrau refinery runs solely on domestic crude from northwest Kazakhstan and it processed

about 90,000 bbl/d in 2012. The Shymkent refinery currently uses oil from the oil fields at

Kumkol and the nearby area in central Kazakhstan. It refined approximately 95,000 bbl/d in

2010.

Natural Gas Pipelines

Kazakhstan has two separate domestic natural gas distribution networks, one in the west,

which services the country's producing fields, and one in the south, which mainly delivers

imported natural gas to the consuming regions. The lack of internal pipelines connecting

Kazakhstan's natural gas-producing areas to the country's industrial belt between Almaty and

Shymkent has hampered the development of the country's natural gas resources. Southern

Kazakhstan receives much of its natural gas supplies from Uzbekistan via the Tashkent-

Shymkent-Bishkek-Almaty pipeline even as the country exports gas from its northwestern

region. KazTransGas, a subsidiary of KMG, controls and manages the country's gas pipeline

transportation system.

For information on Kazakhstan Natural Gad Pipelines, please see the following documents: 

Kazakhstan Natural Gas Pipelines

Kazakhstan Natural Gas Consumption

 

Kazakhstan

Version 16 59

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

Standards, Quality and Testing

Industry Control Measures

Tanks with adequate protection against water mixing with the fuel

(Yes / No)

Yes

Filters in the system, monitors where fuel is loaded into aircraft

(Yes / No)

Yes

Adequate epoxy coating of tanks on trucks

(Yes / No)

Yes

Presence of suitable fire fighting equipment

(Yes / No)

Yes

Standards Authority

Is there a national or regional standards authority? (Yes / No)

Yes

If yes, are the standards adequate/properly enforced? (Yes / No)

Adequate

Testing Laboratories

Are there national testing laboratories? (Yes / No)

Yes

Fuel Quality Testing Laboratory

Company SGS

Name  SGS

Kazakhstan

Version 16 60

Address SGS Kazakhstan Ltd. BNC Business Centre 30,

Saina Str. Almaty 050031 Kazakhstan

Telephone and Fax Tel: +7 (727) 2 58 82 50/51

Fax: +7 (727) 2 58 82 52

Web: http://www.sgs.com/en/Office-Directory.aspx

Contact n/a

Standards Used

 

For additional informaiton on Kazakhstan Fuel, please see the following documents:

Kazakhstan Fuel Exports

Kazakhstan Liquid Production

Kazakhstan Gas Production

Kazakhstan Natural Gas Imports and Exports

Kazakhstan Fuel Additional Information

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

4.3 Kazakhstan Transporters

For information on Kazakhstan Transporters Company contact details, please see the following

link:

4.8 Kazakhstan Transporter Contact List (see page 101)

4.4 Kazakhstan Additional Service Providers: Vehicle Rental, Taxi Companies, Freight Forwarding Agents,

Kazakhstan

Version 16 61

Handling Equipment, Power Generation and ISPs

For information on Kazakhstan Additional Service Provider contact details, please see the

following link: 

4.9 Kazakhstan Additional Service Provision Contact List (see page 105)

4.4.1 Taxi Companies

Taxis usually cost (€2 to €6 within city). There is no need to use official taxis in most cities,

basically it can be stopped almost any car on the street by raising your hand. but in Karaganda

the best way is one of taxis by phone.

Taxis to the airport vary greatly in price. Any foreigner will be quoted a very expensive rate but

usually cabs will come down once they see they aren't going to be able to get that much. Do

not accept the first price as it will result in your being overcharged. It should be less than

USD10, although it can never be guaranteed that a foreigner will get that price. A better option

are the minibuses and buses that go to the airport. The word "airport" is very similar in Russian

and English.

A common way to get around is by unofficial taxis. Any time of day, just wave your hand and

someone will stop. Locals do this all the time. Negotiate the price and destination before you

agree to go. About $2-$4 is fair for a ride within the center of Almaty. If your Russian is poor or

non-existent, you will be charged a lot more than locals; to avoid this, try to use public buses as

much as you can and don't hesitate to tell the driver how much you are ready to pay. Do not get

in a car if more than one person is driving. Also, do not take these kind of taxis for long

distances or anywhere that goes through remote areas, as there are frequent robberies,

especially of foreigners. Always try to have exact amount of money in cash since usually they

will not give you change. 

4.4.2 Electricity and Power 

Kazakhstan is one of the first countries of former Soviet Union that has developed a functioning

electric power market. As a result of the reforms in the 90s:

Division of power sector into competitive entities and regulated monopolies

Large scale privatization of generation

Creation of the Kazakhstan Electricity Grid Operating Company (KEGOC)

Formation of regional distribution companies (RECs.

The Concept of further development of market relations in the Kazakhstan power sector was

approved in February of 2004. The Kazakhstan Electricity Law was passed in July 2004,

providing framework for power market development.

Kazakhstan

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Total installed electricity capacity (2010): 19,127 MW

Available capacity: 1,821 MW.

Power Generation (2009): 78.4 billion kWh

Fossil fuel 90.7 %

Hydro: 9.3 %

There are 71 power stations, including five hydroelectric plants. This represents an installed

capacity of approximately 19,400 MW, and available output 15,300 MW. At the moment, 85.5%

of Kazakhstan’s electricity comes from coal-fired plants and 8.7% from hydroelectric sources.

The coal fired plants are located in north coal producing regions. Hydroelectric facilities are

located mostly along the Irtysh River. The southern regions of Kazakhstan do not have an

enough energy resources and electricity consumption is covered by import from the Kyrgyz

Republic.

Kazakhstan total primary energy supply (excluding electricity trade) was 65,835 ktoe in 2009.

Share of TPES was the following:

Coal/peat: 47.9%

Gas:29.1 %

Oil: 21.8%

Hydro: 0.9%

Combined renewable and waste: 0.2%.

Production Unit Type [1] Installed Capacity (MW) Current Production (MW)

n/a n/a 19,12 MW 15,300 MW

[1] E.g. Hydroelectric power, Thermal power...

For information on Kazakhstan Power additional details, please see the following documents: 

Kazakhstan Electricity Generation

Kazakhstan Power and Electricity Distribution

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

Kazakhstan

Version 16 63

4.4.3 Internet Service Providers (ISPs)

Liberalization of the telecommunications market in 2004 increased competition among the five

licensed operators: KazakhTelecom (the former state monopoly, now with 51 percent state

participation), Transtelecom, Kaztranscom, Arna (DUCAT), and Astel. The first-tier ISPs with

international Internet connections and their own infrastructure are KazakhTelecom, Nursat,

Transtelecom, Kaztranscom, Arna, Astel, and TNS Plus.

There are approximately 100 second-tier ISPs that are purchasing Internet traffic from the first-

tier ISPs. They include:

Kcell (3G)

INTELSOFT (cable)

AlmaTV (cable access)

Beeline (3G, cable)

DigitalTV (WiMax)

Jet3G (3G)

Nursat

Sekatel

SputTV (satellite access)

2Day telecom (Dial-UP)

Market liberalization has not been completely carried out, as there are restrictions on foreign

ownership for fixed-line operators providing long-distance and international services. In

addition, KazakhTelecom retains dominance over the telecommunications market, making it

difficult for other operators to compete. KazakhTelecom is also launching an interactive IP TV

service (11 of March 2009), as it attempts to maintain its dominance in the fixed-line market.

Other leading first-tier ISPs, Nursat and Astel, operate terrestrial and satellite-based

infrastructure. There are five mobile operators in the country. Three operators are offering GSM

services and two CDMA. The government estimates that 60 percent of the population uses

mobile services. One of the largest ISPs, Arna (DUCAT), accused KazakhTelecom of

breaching the Law for Promoting Competition and Limiting Monopolist Activities. Arna claimed

that KazakhTelecom used uncertified systems that monitor and interfere with the

telecommunications of customers who are using services offered by competing companies. An

investigation of the Kazakh government revealed that such systems indeed existed and were

used by KazakhTelecom, but no evidence was found to prove KazakhTelecom was

intentionally interfering with competitor activities

Kazakhstan

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Internet Service Providers

Are there ISPs available?

(Yes / No)

yes

Private or Government

Private and Government

Dial-up only (Yes / No)

Kcell (3G) , INTELSOFT (cable), AlmaTV (cable access),Beeline (3G,

cable) DigitalTV (WiMax) Jet3G (3G) Nursat ,Sekatel , SputTV (satellite

access) , 2Day telecom (Dial-UP)

Approximate Rates

Dial-up: No , there is also 3 G , Satellite & Wimax

Broadband: n/a 

Max leasable 'dedicated' bandwidth

open

4.5 Kazakhstan Telecommunications 

For information on Kazakhstan Telecommunications company contact details, please see the

following link: 

4.9 Kazakhstan Additional Service Provision Contact List (see page 105)

Although growth slowed significantly in 2009, Kazakhstan has continued to experience a

booming telecom market and coming into 2013 it included a mobile penetration of 170% and an

impressive 49 internet users per 100 people. This healthy market has come about on the back

of a growing economy (despite a few recent setbacks) and a program of positive regulatory

reform within the telecom sector. Legislation adopted in 2004 largely laid the foundation for

liberalisation and development of the country’s telecom industry and put an end to the

monopoly enjoyed by Kazakhtelecom, the state-controlled telecom operator.

The rapid and successful development of telecommunications in the country encouraged a

number of foreign companies – both service providers and suppliers - to establish a presence

in this emerging market. Since 1992, international operators and manufacturers have been

Kazakhstan

Version 16 65

active in Kazakhstan in providing services and installing state-of-the-art equipment, especially

as part of the country’s international telecom network. Companies such as Motorola, Lucent,

Siemens, Alcatel, Nokia, Daewoo and Nortel Networks have all been active in the market.

Recognising the long-term potential of this market, many foreign telecom companies have been

looking to invest and form partnerships with local telecom enterprises.

By 2005 four private operators had been licensed to provide international and long-distance

services in competition with the incumbent Kazakhtelecom. They were state-railway subsidiary

TransTelecom, KazTransCom (a subsidiary of the national oil company), Ducat and Astel. Up

to 1,500 new telecom service providers of various kinds had been licensed by 2005.

Kazakhstan has a relatively strong fixed-line penetration (27 fixed lines per 100 inhabitants by

2012), with six operators providing fixed-line telephone services to about 4.5 million

subscribers. There had been long waiting lists for fixed-line telephone services over the years.

Despite the opening up of the market the bulk of the country’s fixed services (93% in 2012)

were being provided by Kazakhtelecom.

The country’s mobile market has been booming since 2000 (no doubt boosted to some extent

by the long delays in obtaining fixed-line services). The number of mobile services had

exceeded fixed-lines by 2004 and has raced on to surprisingly high levels of penetration.

Demand for mobile services was so strong that in 2006 that the government went on to auction

a third GSM licence (and fourth mobile operator licence), which was duly awarded to

NeoTelecom, a subsidiary of Kazakhtelecom. NeoTelecom then launched its mobile service in

2007.

Of special note has been the recent healthy growth in internet activity in Kazakhstan, with the

move to broadband access in particular taking place at a rapid rate. Fixed broadband

subscribers as a proportion of the population had reached a healthy 6% by 2011, with the

market likely to continue its current rapid expansion. (Note: It was difficult to obtain a full

statistical picture of the internet market in Kazakhstan, with indicators often not being

unavailable or the information was conflicting.)

After a decade of particularly strong growth in Kazakhstan’s mobile market, there has been a

marked slowing;

With mobile penetration over 160% in early 2013, the market was continuing to grow but was

expected to start saturating in the next few years. Broadband internet was quickly expanding on

top of a general upturn in demand for internet services;

There had been a significant shift to broadband access in 2009 and by 2012 an estimated 60%

of internet subscribers were using broadband (Note: there were some inconsistencies in the

publicly available market statistics for internet services);

Incumbent Kazakhtelecom continues to maintain a considerable presence across the market;

however, this strong presence has not stopped the development of a diversified market that

offers an energetic and competitive business environment, especially in the mobile

sector. GSM Kazakhstan (K’Cell) went with an IPO in late 2012, selling off some 25% of shares

in the company; 

Kazakhstan

Version 16 66

Telephone Services

Is there an existing landline telephone network?

(Yes / No)

yes

 

Does it allow international calls?

(Yes / No)

yes

On average, number and length of downtime periods rarely

Mobile phone providers (List) K-Cell , Beeline , Tele2 , Altel

Estimated availability and coverage

(Approximate percentage of national coverage)

100 %

 

NOTE: To Obtain subscription  ID (the original of ID or passport) , home address; mailing

address , e-mail is required

4.5.1 Telecommunication Regulation

The Ministry of Transport and Communications (MTC) is the main policymaker and regulator in

the telecommunications market. The Agency for Informatization and Communication (AIC), a

central executive body in the IT field, is authorized to implement state policy in

telecommunications and information technology development industries, exercise control in

these sectors, and issue licenses to every type of telecommunications service. The Security

Council (SC), a body chaired by the president, is responsible for drafting decisions and

providing assistance to the head of state on issues of defense and national security. The SC

also prepares a list of Web sites every six months that should be blocked or forbidden from

distribution. A 2005 SC decision made it illegal for key national security bodies to connect to the

Internet (namely, the Ministries of Emergency Situations, Internal Affairs, and Defense, and the

National Security Committee). However, despite this prohibition, ONI field researchers found

evidence that state officials access forbidden Web sites using dial-up accounts and anonymizer

applications.

For information on Kazakhstan Telecommunications Regulations additional details, please see

the following document:

Kazakhstan Telecommunications Regulations

Kazakhstan

Version 16 67

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

Regulations

Regulations on usage or import of: Yes / No

Regulating Authority

Satellite Yes Ministry of Transport and

Communications

HF Radio Yes Ministry of Transport and

Communications

UHF/VHF/HF radio: handheld, base and mobile

Yes Ministry of Transport and

Communications

UHF/VHF repeaters Yes Ministry of Transport and

Communications

GPS Yes Ministry of Transport and

Communications

VSAT Yes Ministry of Transport and

Communications

Individual Network Operator Licenses Required

n/a

Frequency Licenses Required

n/a

For information on Kazakhstan Telecommunications company contact details, please see the

following link: 

4.9 Kazakhstan Additional Service Provision Contact List (see page 105)

 

Kazakhstan

Version 16 68

4.6 Kazakhstan Food Suppliers, Accommodation and Other Markets

For information on Kazakhstan Food Suppliers, Accommodation and Other Markets contact

details, please see the following link:

4.9 Kazakhstan Additional Service Provision Contact List (see page 105)

Kazakhstan

Version 16 69

5 Kazakhstan Government Contact List

Ministry Department Street / Physical Address

Name & Title Email

Ministry of Emergency Situations

n/a 010000

Astana,

Beibitshilik str.,

22, city code

(7172)

n/a mchs@emer.kz

n/a Department of

Emergency

Prevention

n/a Expert, Division

of Anthropogenic

emergency

prevention

Ms. Gulden

OKATAYEVA

n/a

n/a Department of

Emergency

Mitigation

n/a Chief, Division of

Arrangement

rescue

operations

Mr. Yerzhan

NURSEITOV

n/a

n/a Department of

Civil Defence

n/a Chief, Division of

Civil defence

planning

and public

education

n/a

Kazakhstan

Version 16 70

Ministry Department Street / Physical Address

Name & Title Email

Mr. Yernar

AKIMBAYEV

n/a Department of

Strategic

planning,

information and

analysis,

science

and new

technologies

n/a Expert, Division

of Information

and analysis

Mr. Azamat

BAIBEKOV

n/a

n/a Department of

Informatization

and

Communication

n/a Chief, Division of

Informatization

Mr. Yevgeniy

NESTERENKO

n/a

n/a Department of

Internal Control

and Audit

n/a Deputy Director

Mr. Arman

ABDYKALYKOV

n/a

n/a Department of

Economy

andFinance

n/a n/a n/a

n/a Department of

Logistics

n/a Acting Director

Mr. Dastan

BOLATBAYEV

n/a

n/a Department of

Logistics

n/a Chief, Division of

Logistics and

assets

Mrs. Sholpan

IDRISSOVA

n/a

Kazakhstan

Version 16 71

Ministry Department Street / Physical Address

Name & Title Email

n/a Department of

Legal Affairs

n/a Expert, Division

of Legal

expertise

and

development of

normative

legal acts

Mr. Sungat

ZHUMATOV

n/a

n/a Department of

Staffing

n/a n/a n/a

n/a Department of

Administrative

work

n/a Expert, Division

of Document

processing and

control

Mrs. Ainur

KASSENOVA

n/a

n/a Department of

International

cooperation

n/a n/a n/a

n/a Division of

Disaster

medicine and

psychological

service

n/a Medicine issues

Mr. Rustem

ABILOV

Psychology

issues

Mrs. Yelena

MALAYA

n/a

n/a Press service n/a Chief n/a

Kazakhstan

Version 16 72

Ministry Department Street / Physical Address

Name & Title Email

Mrs. Svetlana

MURATBEKOVA

n/a Fire Fighting

Service

Committee

n/a reception n/a

n/a National Audit

Comittee

of Emergency

Situations

and Industrial

Safety

n/a reception n/a

n/a State Material

Reserves

Committee

n/a reception n/a

Ministry of Internal Affairs of the Republic of Kazakhstan

n/a ndex 010000,

Astana city,

Tauelsizdik

avenue, 1

n/a Kense@mvd.kz

http://mvd.gov.kz/

Ministry of Healthcare of the Republic of Kazakhstan

n/a MZ RK (qorod

Astana, Levy

bereq,

ulOrnbor 8,

Dom

Ministerstv

podezd 5.)

n/a minzdrav@mz.gov.kz

http://www.mz.gov.kz/

Kazakhstan

Version 16 73

Ministry Department Street / Physical Address

Name & Title Email

Ministry of Industry and new tehnologies of the Republic of Kazakhstan

n/a «Transport

Tower»

building, 32/1

Kabanbay batyr

av., Astana,

Republic of

Kazakhstan

010000

n/a mint@mint.gov.kz

http://www.mint.gov.kz/

Ministry of Foreign Affairs of the Republic of Kazakhstan

n/a 31, Kunayeva

str. 010000

Astana

Kazakhstan

Head of the UN

Division , Dept.

of Multilateral

Cooperation

Didar Temenov

astana@mfa.kz ;

d.temenov@mfa.kz

http://www.mfa.kz/en

Ministry of Defence of the Republic of Kazakhstan

n/a 010000,

Astana, Left

bank, Special

economic

zone, building

2

n/a pressa@mod.gov.kz

www.mod.gov.kz

Kazakhstan

Version 16 74

Ministry Department Street / Physical Address

Name & Title Email

Ministry of Education and Science

n/a 010000, , -, 8. n/a info@edu.gov.kz

http://www.edu.gov.kz/

Ministry of Environment Protection

n/a 010000 Astana

city, Orynbor

str., 8 The

House of

Ministries Block

“A” entrance

14,

n/a ecokense@eco.gov.kz

http://www.eco.gov.kz/

Ministry of Agriculture

n/a 010000,

Astana, st.

Kenesary 36

Minister

Mamytbekov

Asylzhan

Ministr@minagri.gov.

kz

http://www.minagri.kz/

n/a n/a Assistant to

Minister

a.akhylbekov@mtc.

gov.kz

http://mtc.gov.kz/

Kazakhstan

Version 16 75

Ministry Department Street / Physical Address

Name & Title Email

Ministry of Transport and Communications

Akimzhan

Akylbekov

Ministry of Labor and Social Protection

n/a n/a Minister

Tamara B.

Duissenova

priemnaya@enbek.kz

http://www.enbek.gov.

kz/

Ministry of Finance

n/a 010000,

Astana city,

Pobeda

avenue, 11.

n/a administrator@minfin.

gov.kz

http://www.minfin.gov.

kz/

Ministry of Economic Development and Trade

n/a n/a Minister

Dossaev Erbolat

Askarbekovich

http://www.minplan.

gov.kz/

Ministry of Culture and information

n/a 8 Orynbor

Street, "House

of Ministries"

n/a mki@mki.gov.kz;

http://www.mk.gov.kz/

Kazakhstan

Version 16 76

Ministry Department Street / Physical Address

Name & Title Email

Astana,

010000,

Republic of

Kazakhstan

Ministry of Justice

n/a ., 8 , 13 n/a http://www.adilet.gov.

kz/

http://www.adilet.gov.

kz/

Ministry of Oil and Gas

n/a , 010000, . . . ,

19

The Minister

Sauat Mynbayev

mgm@mgm.gov.kz

http://mgm.gov.kz/

Ministry of Regional Development

n/a Astana, 'Yessil'

district,

Orynbor st, 8,

'House of

Ministries', 10

entrance ,4

floor.

n/a kense@mrr.gov.kz

http://minregion.gov.

kz/

Kaznex Invest ( National Export & investment agency , Joint stock

n/a 2nd Floor , 25

Syganak Str.,

Snsar ,

Business

Managing

Director

Jalil Bulatov

bulatov@kaznexinvest.

kz

www.kaznexinvest.kz

Kazakhstan

Version 16 77

Ministry Department Street / Physical Address

Name & Title Email

Company .. Ministry of industry and new technologies of Kazakhstan)

Center ,

010000 ,

Astana

Main Custom-Houses & Posts CUSTOMS COMMITTEE AT THE MINISTRY OF FINANCE

n/a 166 Pushkin

str., Astana,

473000

n/a n/a

MAIN ALMATY CUSTOM-POST

n/a 127 Jibek Joli

str., Almaty,

480091

n/a ,almaty@keden.kz

support@kaz.kz

www.almaty.keden.kz

"JETYSU" CUSTOM-HOUSE

n/a 2 Mailin str.,

Almaty, 480040

n/a n/a

AKTUBINSK REGION CUSTOM-HOUSE

n/a 7 Dzerjinskiy

str., Aktubinsk,

463022

n/a n/a

Kazakhstan

Version 16 78

Ministry Department Street / Physical Address

Name & Title Email

EAST-KAZAKHSTAN REGION CUSTOM-HOUSE

n/a 7/2 Novatorov

str., Ust-

Kamenogorsk,

492000

n/a n/a

"ULYTAU" CUSTOM-HOUSE

n/a Abay-Libknekht

str.

Intersection,

Jezkazgan,

477000

n/a n/a

KOSTANAI REGION CUSTOM-HOUSE

n/a 183 Gogol str.,

Kostanai,

458003

n/a n/a

AKMOLA REGION CUSTOM-HOUSE

n/a 21, 50th

anniversary of

VLKSM str.,

Kokshetau,

475000

n/a n/a

n/a n/a n/a

Kazakhstan

Version 16 79

Ministry Department Street / Physical Address

Name & Title Email

KARAGANDA REGION CUSTOM-HOUSE

14 Khmelnitskiy

str.,

Karaganda,

470031

KZYLORDA REGION CUSTOM-HOUSE

n/a 6 Esenov str.,

Tasboget

village,

Kzylorda,

468520

n/a n/a

SOUTH-KAZAKHSTAN REGION CUSTOM-HOUSE

n/a 33 Teatralniy

str., Shymkent,

486008

n/a n/a

NORTH-KAZAKHSTAN REGION CUSTOM-HOUSE

n/a 120 Mira str.,

Petropavlovsk,

642015

n/a n/a

PAVLODAR REGION CUSTOM-HOUSE

n/a 6 Chaikovskiy

str., Pavlodar,

637042

n/a n/a

Kazakhstan

Version 16 80

Ministry Department Street / Physical Address

Name & Title Email

JAMBYL REGION CUSTOM-HOUSE

n/a 81 Tole-bi str.,

Taraz, 484000

n/a n/a

WEST-KAZAKHSTAN REGION CUSTOM-HOUSE

n/a 6, 2nd

Zavokzalniy

tupik str.,

Uralsk, 417014

n/a n/a

CUSTOMS POST IN TALDYKORGAN

n/a "Vneshtrans"

bld., Eastern

promzone,

Taldykorgan,

488000

n/a n/a

"ASTANA" CUSTOMS POST

n/a 44 Bokeykhan

str., Astana,

473000

n/a n/a

SEMEY" CUSTOMS POST

n/a n/a n/a

Kazakhstan

Version 16 81

Ministry Department Street / Physical Address

Name & Title Email

1 Melkombinat

plaza,

Semipalatisnsk,

490038

ATYRAU REGION CUSTOM-HOUSE

n/a 8 Abai str.,

Atyrau, 465002

n/a n/a

MANGISTAU REGION CUSTOM-HOUSE

n/a 13-a district 36,

Aktau, 466200

n/a n/a

ARKALYK CUSTOMS POST

n/a 14 Gorbachev

str., Arkalyk,

459830

n/a n/a

Motor Roads Committee

n/a n/a Chairman

Zamir Saginov

http://mtc.gov.kz/index.

php/en/komitet-

avtomobilnykh-dorog

/polozhenie-o-komitete

Construction & Reconstruction Office

n/a n/a Deputy

Chairman

Amangeldy

Bekov

n/a

Kazakhstan

Version 16 82

Ministry Department Street / Physical Address

Name & Title Email

Kazakhstan

Version 16 83

6 Kazakhstan Humanitarian Agency Contact List

Organization Physical Address

Name & Title Email & Website Phone Number and Fax Number

UNDP 26, Bukei

Khan str.,

Astana,

010000,

Kazakhstan,

n/a registry.astana.

kz@undp.org

http://www.undp.

kz/

7 7172

592 550

Fax: 7

7172

592 540

NGO Moldir solnechnaya

str. 9,

Almaty

480035,

Kazakhstan

Director

lyazzat

ishmukhamedova,

awm@nursat.kz +7 3272

984751

Fax:

984811

Kazakhstan International

Bureau on Human

Rights

Masanchi

str. 83,

office 2,

Almaty

480072,

Kazakhstan

Director

evgeniy Jovtis

n/a +7 3272

784800

Jalgas–Counterpart Zhandosova

str. 36,

Almaty

480057,

Kazakhstan

Director

Ulzhan

Kanzhigalina

reception@cpart.kz +7 3272

980608

Kazakhstan

Version 16 84

Organization Physical Address

Name & Title Email & Website Phone Number and Fax Number

Association of Young

Leaders

Klochkova

str. 18,

office 4,

Almaty

480008,

Kazakhstan

Director

natalia

bakhmutova

ayl_leader@nursat.

kz

+7 3272

435316

OCHA 67 Tole Bi

Street

050000

Almaty ,

Kazakhstan

Head of Regiona

Office

for Caucasus and

central Asia

Marcel Vaessen

vaessen@un.org

www.unocha.org

/rocca

+7 727

258

2643

Fax: +7

727 244

7148

Kazakhstan

Version 16 85

7 Kazakhstan Railway Company Contact List

Company Physical Address

Name & Title

Email & Website Phone Number (office)

Fax Number

Ministry of Transport and Communications

n/a Assistant

to Minister

Akimzhan

Akylbekov

a.akhylbekov@mtc.

gov.kz

http://mtc.gov.kz/

240077

557749

557758

Infrastructure Development Office

n/a Head of

Office

Yerkin

Meirbekov

meirbekov@mtc.

gov.kz

242427

Ext.257

242427

Qazaqstan Temir Zholy

010000,

Republic of

Kazakhstan

Astana city,

Konaeva

street, 6

n/a temirzhol@railways.

kz

http://www.railways.

kz/

+7

(7172)

93-01-

13

n/a

Kazakhstan

Version 16 86

8 Kazakhstan Port and Waterways Company Contact List

Port Name Company Physical Address

Name & Title

Website Phone Number (office)

Port of Aktau “NC “Aktau

ISCP”

JSC

Mangystau

region,

Aktau,

130000,

Umirzak

settlement

Authorized

person

Uandikov

Berik

Kusmanovich

http://www.portaktau.

kz/eng

aktauport@aktauport.

kz

(7292)

514549

,

Fax:

(7292)

445101

Port of Aktau

CF&S

Kazakhstan

BC 'SAT-

Business'

Manas str

32A

Office

504A

Almaty

050008

General

Director

Anvar

Barakhunov

www.cfs.kz

info@cfs.kz

+7 727

237-83-

20

Fax: +7

727 237-

83-19

Port of Aktau

Globalink

Logistics

Group

301-310,

3rd Floor,

Block B

Micro-

district 3-B

DIAS

Business

Center

Aktau

130000

Branch

Manager

Shahid

Bashir Wani

www.globalinkllc.com

aktau@globalinkllc.

com

+7 729

220-17-

61/2

Fax: +7

729 220-

17-65

Kazakhstan

Version 16 87

Port Name Company Physical Address

Name & Title

Website Phone Number (office)

Port of Aktau

EAT Ltd Alma Ata

Business

Center of

Rixos

Hotel

Seifullin

Street 506

/99,

8th Floor

Almaty

050012

General

Director

Vasiliy V Ni

www.eat.kz

office@eat.kz

+7 727

326-

99.99

Fax: +7

727 326-

90-19

Port of Aktau

Formag Almaty Alma Ata

Business

Center

FORUM

202 Av

Dostyk,

6th Floor

Almaty

050051

n/a www.formag.com

info@formag.com

+7 3272

37-50-

71

Fax: +7

3272 37-

50-73

Port of Aktau

ICS Alma Ata

Manas

Street 22b

Almaty

050008

Manager

Asset

Kurmatayev

www.alaics.kz

info@alaics.kz

+7 727

258-88-

47

Fax: +7

727 258-

41-19

Port of Aktau

Interlink Global

Services

Alma Ata

Bldg 83,

Tole Bi Str

Almaty

City

Chief

Executive

Officer

Bulat

Janabayev

www.interlinkgs.com

info@interlinkgs.com

+7 727

244-92-

65

Kazakhstan

Version 16 88

Port Name Company Physical Address

Name & Title

Website Phone Number (office)

Fax: +7

727 244-

92-65/6

Waterways Ministry of

Transport

and

Communications

Assistant to

Minister

Akimzhan

Akylbekov

http://mtc.gov.kz/

a.akhylbekov@mtc.

gov.kz

240077

557749

Fax:

557758

Kazakhstan

Version 16 89

9 Kazakhstan Airport Company Contact List

Airport Company Physical Address

Name & Title Email

All Civil Aviation

Committee

Ministry of

Transport

and

Communications

Kabanbay Batyr

ave. 47, 14th

Floor Transport

Tower 010000

Astana

Kazakhstan

Chairman

Beken

Seidakhmetov

bataeva_a@mtc.gov.kz

http://mtc.gov.kz/index.

php/

en/komitet-grazhdanskoj-

aviatsii/polozhenie-o-

komitete

Aktau AIRPORT Clearance Group n/a n/a cdskga@mtc.gov.kz

Aktau AIRPORT Aktau AIRPORT n/a President

Selcuk Kileci

office@aktau-airport.kz

http://www.aktau-airport.

kz/

Kazakhstan

Version 16 90

Airport Company Physical Address

Name & Title Email

Aktau AIRPORT Cargo Services n/a Head of

Cargo

Terminal

Domestic

Cargo

International

Cargo

n/a

Aktau AIRPORT Tarlan Aero Off. 3, 145

Kurmangazy

Str. Almaty

050008,

Kazakhstan

n/a ops@tarlan.aero

http://tarlan.aero/

Aktau AIRPORT BEK AIR n/a n/a callcenter@bekair.com

http://www.bekair.com/

Kazakhstan

Version 16 91

Airport Company Physical Address

Name & Title Email

ALMATY INTERNATIONAL AIRPORT

ALMATY

INTERNATIONAL

AIRPORT

2, B. Mailin

Street,

050039 Almaty,

n/a info@alaport.com

http://www.alaport.com/en

ALMATY INTERNATIONAL AIRPORT

Air Astana 4A

Zakarpatskaya

street

Almaty 050039

Kazakhstan

n/a info@airastana.com

http://www.airastana.com/

ALMATY INTERNATIONAL AIRPORT

Almaty Airport

Co.

Republic of

Kazakhstan,

050039, Almaty,

street. B.Mailin

2

n/a n/a

ALMATY INTERNATIONAL AIRPORT

Nomad Cargo

LLP

050039 Almaty

51,

Akhmetov street

Almaty

n/a bekpulat.

salimov@nomadcargo.kz

www.nomadcargo.kz

Kazakhstan

Version 16 92

Airport Company Physical Address

Name & Title Email

International

Airport

All Customs Control n/a n/a n/a

Astana Airport Astana Airport International

Astana

Airport Airport

14 Astana,

010014

Kazakhstan

n/a marketing@astanaairport.

kz

http://www.astanaairport.

kz/

Astana AirportCustoms

n/a Chief

accountant

Kulzhan

Tabildinova

k.

tabildinova@astanaairport.

kz

Astana Airport Cargo Agents n/a n/a maa-cargo@astanaairport.

kz

Astana Airport n/a Head

Nurlan

Shugayev

pdsa-plan@astanaairport.

kz

Kazakhstan

Version 16 93

Airport Company Physical Address

Name & Title Email

Astana Airport Handling Service

Kazakhstan

Version 16 94

10 Kazakhstan Storage and Milling Company Contact List

Company Physical Address

Name Website & Email Phone Number (office) and Fax Number

Dariya, IPKazakhstan,

Astana, 010000,

st. Akzhol 30

Director

Tohtar

Zhumabekov

http://38156.kz.all.biz/ +7 (707)

3616038

Fax: +7

(7172)

532191

SZC Astana AgroKazakhstan,

Astana,010000,

st. Bajyrkum (st.

Ugolnaya), 7

n/a http://47379.kz.all.biz/en +7 (701)

4975980

Fax: +7

(7172)

971420

Agropromenergo-K

Kazakhstan,

Almaty,050000,

st. Kazybaeva,

24

n/a http://almaty.all.biz/en/

lease-of-storage-

facilities-s108325

+7 (702)

8713066

Fax: +7

(727)

2336289

Realbaza AK Zhol

Kazakhstan,

Karagandinskaja

oblast,

Karaganda, st.

Kazahstan, 3

n/a http://karaganda.all.biz

/en/

lease-of-storage-

facilities-s11530

+7

(7212)

512417

Buton-KazahstanDirector

Van Yuli

http://almaty.all.biz/en/

lease-of-storage-

facilities-s13327

+7 (727)

2662150

Kazakhstan

Version 16 95

Company Physical Address

Name Website & Email Phone Number (office) and Fax Number

Kazakhstan,

Almaty,050004,

st. Furmanova,

65

+7 (775)

8561945

,

+7 (777)

1392393

Fax: +7

(707)

3098926

InterKonKazakhstan,

Akmolinskaja

oblast,

Kokshetau, st.

Pushkina 22

n/a http://kokshetau.all.biz

/en/

lease-of-storage-

facilities-s36277

+7

(7162)

763553

FaX: +7

(7162)

763628

Shuskij Mukomolnyj Kombinat

Kazakhstan,

Zhambylskaja

oblast, Shu,

080500, st.

Satpaeva, 44

n/a http://zhambil-obl.all.biz

/en/

lease-of-storage-

facilities-s106090

+7

(72643)

21716

FAx: +7

(72643)

21716

JSC “Holding KazExportAstyk”

1/1 Otyrar str.,

Astana, 010000

Republic of

Kazakhstan

n/a http://www.

kazexportastyk.kz

keaholding@keaholding.

kz

+7

/7172/

320432

FAx: +7

/7172/

322657

ST- AGRO n/a http://www.st-agro.ru

info@st-agro.ru

n/a

Kazakhstan

Version 16 96

Company Physical Address

Name Website & Email Phone Number (office) and Fax Number

34 Ulyanov

Street,

Petropavlovsk,

Kazakhstan,

150000

JSC KOSTANAY AGRO TRADE

Al-Farabi 65

City Center

1101, Kostanay,

Kazakhstan

n/a : http://company.

hellocompanies.com/

english/

1132/313415507/JSC-

KOSTANAY-

AGRO-TRADE.html

7-7142-

522533

Fax: 7-

7142-

522433

Kazakhstan

Version 16 97

11 Kazakhstan Fuel Provider Contact List

Company Physical Address

Email Phone Number (office)

Description of

Services Provided

SGS SGS

Kazakhstan

Ltd. BNC

Business

Centre 30,

Saina Str.

Almaty

050031

Kazakhstan

http://www.sgs.com/en/

Office-Directory.aspx

+7 (727) 2 58

82 50/51

Fax: +7 (727)

2 58 82 52

Fuel Quality

Testing

Labatory

KazTransOil 19,

Kabanbay-

batyr Str.,

bloc B,

Astana

info@kaztransoil.kz

http://www.kaztransoil.kz/

+7 (7172)

555-144 ,

+7 (7172)

555-142

Fax: +7

(7172) 555-

148

Major

Distributors

KazMunaiGas 17,

Kabanbai

Batyr ave.

Astana,

010000,

Republic of

Kazakhstan

info@kmgep.kz,

Aidar@kmgep.kz

http://www.kmgep.kz/

+7 (7172) 97-

99-97

Fax: v

Major

Distributors

Chevron Eurasia Business Unit

http://www.chevron.com/ +7.

727.298.0662

Major

Distributors

Kazakhstan

Version 16 98

Company Physical Address

Email Phone Number (office)

Description of

Services Provided

CDC-1

Center, 8th

Floor 240G

Furmanov

St. Almaty,

Kazakhstan

050059

countries/kazakhstan

Caspian Services Inc.

2nd floor,

134

Azerbayeva

str., Almaty

050010

reception@caspianservicesinc.

com

http://www.caspianservicesinc.

com/

+7 727 321

80 90/92/93

Fax: +7 727

321 80 90/92

/93 ext 160

Major

Distributors

R-ZHOL 66 abulkhair

khan ave.,

corp. 1, ap.

1 aktobe,

030019

n/a (3132) 51-15-

06 , (3122)

32-96-77

Services in

oil

transportation

by tank-train

ARAL PETROLEUM CAPITAL0

94

Shevchenko

Street

Almaty,

050000

Kazakhstan

n/a 7 3272 63 05

35

Fax: 7 3272

50 77 46

Supply and

Storage

Distributors

"KB Petroleum" LLP

ZIP: 030011

Republic of

Kazakhstan,

Aktobe

Railway

junction 41,

building 231

info@kbp.kz

www.kbp.kz

+7 (7132) 40-

28-56 , 40-28-

57

Fax: +7

(7132) 40-28-

56

Supply and

Storage

Distributors

Kazakhstan

Version 16 99

Caspi neft JSC

1, Druzhba

str., Atyrau,

Republic of

Kazakhstan,

060011;

reception@caspineft.kz

www.caspineft.kz

(7122) 20-19-

67

Fax: (7122)

20-19-25

Supply and

Storage

Distributors

Chevron Eurasia Business Unit

CDC-1

Center,

8th Floor

240G

Furmanov

St. Almaty,

Kazakhstan

050059

http://www.chevron.com/

countries/kazakhstan

+7.

727.298.0662

Fax: (3272)

98-06-28, 50-

58-05

Supply and

Storage

Distributors

KazMunaiGas 17,

Kabanbai

Batyr ave.

Astana,

010000,

Republic of

Kazakhstan

info@kmgep.kz,

Aidar@kmgep.kz

http://www.kmgep.kz/

+7 (7172) 97-

99-97

Fax: +7

(7172) 97-74-

26

Supply and

Storage

Distributors

PetroKazakhstan Kazakhstan,

050059,

Almaty.

Furmanov

street 244a

http://petrokazakhstan.kz/eng +7-727-

2581848 /

Fax: +7-727-

2581860

Supply and

Storage

Distributors

Tengizchevroil Republic of

Kazakhstan

010000

Astana,

TCOInfo@tengizchevroil.com

http://www.tengizchevroil.com/

+7 7172

550333

Fax: +7 7172

790379

Supply and

Storage

Distributors

Kazakhstan

Version 16 100

Company Physical Address

Email Phone Number (office)

Description of

Services Provided

6 Sary-arka

avenue

Business

Center

"Arman",

5th floor

Kazakhstan

Version 16 101

12 Kazakhstan Transporter Contact List

Company Physical Address

Name Email Phone Number (office and fax)

Description of Services Provided

Transatlantic Kazakhstan LLP

Alma Ata

Orbita3,

52 Almaty

050043

Director

Vadim Kudrya

Logistic

Manager

Chingiz

Babamuratov

kzh.info@t-atlantic.

com

www.t-atlantic.com

+7 727

226-65-

25

Fax: +7

727 226-

69-26

n/a

Trans Team Company

Alma Ata 37

Zheltoksan

Street Office

405-409

Almaty

050004

n/a info@transteam.kz

kazakhstan@

universalfreightorg.

com

www.transteam.kz

+7 727

279-38-

31

+7 727

279-96-

34

+7 727

279-96-

43

Fax:

+7 727

258-40-

43

+7 727

279-64-

41

n/a

EAT Ltd General

Director

office@eat.kz

coordinator@eat.kz

n/a

Kazakhstan

Version 16 102

Company Physical Address

Name Email Phone Number (office and fax)

Description of Services Provided

(Europe Asia Transit

Logistic and Transport)

Alma Ata Business

Center of

Rixos Hotel

Seifullin

Street 506

/99,

8th Floor

Almaty

050012

Vasiliy V Ni www.eat.kz +7 727

326-

99.99

Fax: +7

727 326-

90-19

ARI Cargo Alma Ata 7A

Kabanbai

Batyr Street

Almaty

050010

General

Director

Timothy

Moore

almaty@aricargo.

com

www.aricargo.com

+7 727

356-40-

00

Fax: +7

727 259-

77-71

n/a

Alem Cargo Alma Ata Furmanov str

103,

office 606

Almaty

050000

n/a ek@alemcargo.kz

www.alemcargo.kz

+7 727

333-97-

97

Mob: +7

701 551

6255

n/a

Access World Transport

Alma Ata Bloc #4A,

Office #83

Business

Centre 'Nurly

Tau'

n/a wca@access-

transport.com

www.access-

transport.com

+7 727

352-72-

77/8

Fax: +7

727 352-

72-79

n/a

Kazakhstan

Version 16 103

Company Physical Address

Name Email Phone Number (office and fax)

Description of Services Provided

Al Farabi

Avenue #7

Almaty City

050059

«Car Go Truck» LLP

4

Komunalnaya

Street, Office

205, Almaty

Contact

Person

Allena

Cherepanova

cargotruck@mail.ru

cargotrack.

kz@gmail.com

+7 727

317 73

45

Mob: +7

701

3326787

Fax: +7

727 382

78 06

Recommended

by the

Government "

LLP «GEFCO Kazakhstan»

19 Al Farabi,

BC Nurly

Tau, Office

906, Almaty

Contact

Person

Mukatov Ilyas

ilyas.

mukatov@gefco.

net

http://kz.gefco.net/

+7 727

311 53

65

Mob: +

7 771

779 55

21

Recommended

by the

Government "

LLP «Globalink»

52 Kabanbay

Batyr Str,

Almaty

Contact

Person

Zhunushalieva

Asel

info@globalinkllc.

com

a.junushalieva@

globalinkllc.com

http://ru.

globalinkllc.com

/office-locations

/kazakhstan/

+7-727-

258

8880

Fax:

+ 7-727-

258

8885

Recommended

by the

Government "

Kazakhstan

Version 16 104

Company Physical Address

Name Email Phone Number (office and fax)

Description of Services Provided

+7-727-

258

ext.8880

319

"AsstrA Almaty" LLP

151/115 Abai

Ave, BC

“Alatau”,

Office 201,

Almaty

Contact

Person

Kuanish

Kunakov

almaty@asstra.kz

Kuanysh.

kunakov@asstra.

com

www.asstra.kz

+7 727

266 98

41

+7 727

266 98

41 ext.

1706

Fax: +7-

727-

3110429

Recommended

by the

Government "

Kuehne + Nagel Ibrakom L.L.P.

13 Al Farabi,

BC Nurly Tau

, Almaty

Contact

Person

Eltay

Tokushev

Yeltay.

tokushev@kuehne-

nagel.com

+7-727-

3110432

+7-727-

3110432

ext. 200

Recommended

by the

Government "

KazTemirTrans and

KazInterFreight JSC

10 Kunaev

Str., Floors 9-

15,

Astana,

n/a info@kaztt.kz

http://www.

kazcargo.kz/en/

perevozki/arenda/

online_consultation/

(7172)

930-

438,

930-439

Recommended

by the

Government "

Kazakhstan

Version 16 105

13 Kazakhstan Additional Service Provision Contact List

Type of Service Company Physical Address Name & Title

Email & Website

Vehicle Rental Europcar almaty

Car Rental

Stations

ASTANA

AIRPORT

n/a n/a

Vehicle Rental Europcar astana

Car Rental

Stations

ASTANA

AIRPORT

n/a n/a

Vehicle Rental Caspian Car

Rental

2/21 Z.

Kosmodemyanskoi

str., Almaty

050013 Republic

of Kazakhstan

n/a bookings@rent-a-car.kz

http://rent-a-car.kz/en

Taxi Company Nettaxi taxi cab Almaty,

KAZAKHSTAN

n/a n/a

Taxi Company City Taxi Almaty,

KAZAKHSTAN

n/a n/a

Taxi Company Airport Taxi Almaty,

KAZAKHSTAN

n/a n/a

Taxi Company Taxi Karaganda,

KAZAKHSTAN

n/a n/a

Kazakhstan

Version 16 106

Type of Service Company Physical Address Name & Title

Email & Website

Freight Forwarders

CF&S

Kazakhstan

Alma Ata BC 'SAT-

Business' Manas

str 32A Office

504A Almaty

050008

General

Director

Anvar

Barakhunov

info@cfs.kz

www.cfs.kz

Freight Forwarders

Globalink

Logistics Group

Alma Ata 52

Kabanbai Batyr

Street Almaty

050010

President &

CEO

Siddique

Khan

info@globalinkllc.com

www.globalinkllc.com

Freight Forwarders

ICS -

International

Cargo Services

Alma Ata Manas

Street 22b Almaty

050008

n/a info@alaics.kz

www.alaics.kz

Freight Forwarders

Interlink Global

Services

Alma Ata Bldg 83,

Tole Bi Str Almaty

City

Chief

Executive

Officer

Bulat

Janabayev

info@interlinkgs.com

www.interlinkgs.com

Freight Forwarders

M&M Logistics

LLP

Alma Ata 38

Tulebaev Street

Business Center

Zhetysu Office 201

Almaty 050004

n/a marketing.kz@mumnet.

com

www.mumnet.kz

Freight Forwarders

Speedline Alma Ata Begalina

13B Almaty

050010

Manager

Tanya

Krasnova

speedline2020@mail.ru

www.speedline.satu.kz

n/a ala@go2uti.com

Kazakhstan

Version 16 107

Type of Service Company Physical Address Name & Title

Email & Website

Freight Forwarders

UTi Kazakhstan

LLP

Alma Ata Almaty

International

Logistics Park

Guldaly Talghar

Almaty 050010

www.go2uti.com

Handling Equipment Companies

Nomad Aero AC Alma Ata Office

275, Block 3

Bukhar Zhyrau str

27/5 Almaty

n/a nomad@cachartering.

com

www.cachartering.com

Handling Equipment Companies

Tarlan Aero Off. 3, 145

Kurmangazy Str.

Almaty 050008,

Kazakhstan

n/a ops@tarlan.aero

http://tarlan.aero/

Handling Equipment Companies

Astana Airport

Handling Service

n/a Head

Nurlan

Shugayev

pdsa-

plan@astanaairport.kz

Handling Equipment Companies

Air Astana 4A Zakarpatskaya

street Almaty

050039

Kazakhstan

n/a info@airastana.com

http://www.airastana.

com/

Power Producers

KEGOC "

Kazakhstan

Electricity Grid

Operating

Company "

The Republic of

Kazakhstan

010000 Astana 37,

Beibitshilik Ave.

n/a kegoc@kegoc.kz

www.kegoc.kz

n/a nac@kazatomprom.kz

Kazakhstan

Version 16 108

Type of Service Company Physical Address Name & Title

Email & Website

ISP Providers Companies

KAZATOMPROM

" National Atomic

Company"

10, Kunaev St,

Astana, 010000,

the Republic of

Kazakhstan

http://www.kazatomprom.

kz/en

ISP Providers Companies

K-cell Almaty str.,

Building 1 (Asyltau

Business Center)

n/a ccmail@kcell.kz

http://www.kcell.kz/en/

ISP Providers Companies

AlmaTV AlmaTV n/a http://www.almatv.kz

/almaty/

services/internet/

ISP Providers Companies

Beeline n/a n/a nfodesk@beeline.kz

http://mobile.beeline.kz

/ru/

almaty

ISP Providers Companies

Jet3G Republic Ave 5. ,

Astana

n/a

ISP Providers Companies

Nursat 010000, 19A

Gabdullin str., Unit

B , Astana

n/a astana@nursat.net

http://www.nursat.kz

/page.php?

page_id=192&lang=2

Kazakhstan

Version 16 109

Type of Service Company Physical Address Name & Title

Email & Website

ISP Providers Companies

INTELSOFT Republic of

Kazakhstan,

050022, Almaty ,

etc. Seifullina 597

n/a info@intelsoft.com

http://www.intelsoft.kz/ru/

contact.php

Local Supplies Markets

IVOLGA Holding 170 Gagarin st.

Kustanay

n/a korzhumbayev.t@ivolga.

kz

http://www.ivolga.kz/

Local Supplies Markets

JV DAN Almaty, Furmanov

str. 273-273.

Republic of

Kazakhstan

n/a office@jvdan.kz

http://jvdan.kz/en

Kazakhstan

Version 16 110

Type of Service Company Physical Address Name & Title

Email & Website

Local Supplies Markets

Agro-Star Grain

LLC

n/a n/a agrostar@agrostar.kz

http://www.agrostar.kz/

Local Supplies Markets

Batt Corportaion 91/2 Dostyk

Avenue Almaty,

050051, Republic

of Kazakhstan

n/a http://www.batt.kz/en

Kazakhstan

Version 16 111

Type of Service Company Physical Address Name & Title

Email & Website

Local Supplies Markets

YMCA LTD ZHSHS,

Respublikasy

Kazakhstan,

040900, Almaty

bald, askelen

alasy, Abylai Khan

kshes, 3a.

n/a hamle_export@yahoo.

com

http://www.hamle.kz/

Local Supplies Markets

Concern Tsesna

Astyk LLP

24, Akjol Str.

Astana, 010000

Republic of

Kazakhstan

n/a a.aimusheva@concern.

kz

www.concern.kz

Local Supplies Markets

Darzhan Group

LLP

Apt. 79, Bldg. 8

Zataevich Str.

Astana, 010000

n/a Marchenko3333@mail.ru

;

luizarus@mail.ru

Local Supplies Markets

Altyndan LLP 7, Tsuryupa Ave.,

Shymkent,

Republic of

Kazakhstan

n/a bestfour@mail.ru

www.altun-dan.kz

Kazakhstan

Version 16 112

Type of Service Company Physical Address Name & Title

Email & Website

Local Supplies Markets

Asia Agro Food

LLP

1, Suynbay Str.,

Shamalgan

station, Almaty

region, Republic of

Kazakhstan

n/a zerno@asiaagro.kz ;

marlen_a@mail.ru

www.asiaagro.kz

Local Supplies Markets

Grain Industry 103, Chekhov Str.

Kostanay , 110000

Republic of

Kazakhstan

n/a export@gi.kz korona@gi.

kz

www.korona.kz

Local Supplies Markets

Sultan Marketing Proezd Truda Str.

Petropavlovsk,

Republic of

Kazakhstan

n/a export@sultanmarketing.

kz

www.sultanmarketing.kz

Local Supplies Markets

Maslodel LLP 276, Ryskulov Ave

Almaty, 050061

Republic of

Kazakhstan

n/a fd@maslodel.kz;

export_tender@maslodel.

kz

www.maslo-del.kz

Local Supplies Markets

Eurasian Foods

Corporation LLP

20, Bytovaya Str.

Karaganda,

100004 Republic

of Kazakhstan

n/a efc@efc.kz

www.efc.kz

Kazakhstan

Version 16 113

Type of Service Company Physical Address Name & Title

Email & Website

Local Supplies Markets

Khamle LLP 3A, Abylay Khan

Str., Kaskelen city,

Almaty region,

Republic of

Kazakhstan

n/a gulnaz.kraubaeva@mail.

ru

www.hamle.kz

Accommodation Worldhotel

Saltanat Almaty

164 Furmanov

Street 050021

Almaty,

Kasachstan

n/a http://www.

worldhotelsaltanat.com/

Accommodation InterContinental

Almaty

Zheltoksan St,

Almaty 050013,

Kazakhstan

n/a n/a

Accommodation Rixos Almaty Seyfullin Ave 506

/99, Almaty

050012,

Kazakhstan

n/a almaty@rixos.com

http://www.rixos.com/en/

rixos-almaty-hotel

Accommodation Radisson Hotel,

Astana

Sary Arka 4,

Astana 010000,

Kazakhstan

n/a info.astana@radisson.kz

http://www.radissonblu.

com/

hotel-astana

Accommodation Rixos President

Astana Hotel

n/a n/a sales@rixos.com

http://www.rixos.com/en

Kazakhstan

Version 16 114

Type of Service Company Physical Address Name & Title

Email & Website

Accommodation Renaissance

Atyrau Hotel

15 B, Satpayev

Street, Mosque

District · Atyrau,

060011

Kazakhstan

n/a http://www.marriott.com

/hotels/

travel/guwbr-renaissance

-atyrau-hotel/