logistic support for an online shopping business
TRANSCRIPT
INTRODUCTION
Logistics play an important role in the success of any E-commerce venture. They form the very vertebrae of any E-commerce venture. In fact without a reliable and effective logistic support the E-commerce venture may end before it takes off the ground.
CHALLENGES OF E-COMMERCE LOGISTICS
There are multiple time requirements based on the customers’ requirements. In the same way. Many E-commerce platform prefer to do the logistics on their own while some prefer to employ the services of a logistics service provider (LSP)
IMPORTANCE OF COURIER AND PARCEL SERVICES
▪ Many E-commerce platform prefer to hire the services of LSP’s, this has thereby resulted in increasing the importance of courier and parcel services like FedEx, DHL and UPS etc.
▪ There are also companies that have been concentrating in setting up access points for e-commerce deliveries, intraday deliveries and other specialized solutions. The emphasis of these services are to produce fast services, yet reducing delivery costs.
CHARACTERISTICS THAT DRIVE E-COMMERCE LOGISTICS ▪ Speed is the Key, from weeks to days and now same
day delivery, some major players have redefined E-commerce logistics.
▪ The Delivery Model – Now making point to point deliveries within a matter of days.
▪ Integration of Mobile Application- Right from delivery to pick-up to customer signature everything is done on apps.
▪ Importance of Cash on Delivery (COD) - The convenience of COD has definitely driven the transition towards online shopping.
CONCLUSION
The focal point of any logistics fast delivery in less cost and with the increase in E-commerce platform this aspect has equal emphasis in the success of any venture.
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