local terms of service wisconsin · local terms of service wisconsin original title sheet 2...

LOCAL TERMS OF SERVICE WISCONSIN 1st Revised Title Sheet 1 Effective: May 21, 2019

LOCAL TERMS OF SERVICE

This Local Terms of Service document applies to the following CenturyLink Companies

for the State of Wisconsin

CenturyTel of Wisconsin, LLC dba CenturyLink

CenturyTel of Southern Wisconsin, LLC dba CenturyLink

CenturyTel of Fairwater-Brandon-Alto, LLC dba CenturyLink

Telephone USA of Wisconsin, LLC dba CenturyLink

CenturyTel of Central Wisconsin, LLC dba CenturyLink

CenturyTel of Forestville, LLC dba CenturyLink

CenturyTel of Larsen-Readfield, LLC dba CenturyLink

CenturyTel of Monroe County, LLC dba CenturyLink

CenturyTel of Northwest Wisconsin, LLC dba CenturyLink

CenturyTel of Northern Wisconsin, LLC dba CenturyLink

CenturyTel of the Midwest-Wisconsin, LLC dba CenturyLink

CenturyTel of the Midwest-Kendall, LLC dba CenturyLink

The services contained herein are posted at http://www.centurylink.com/tariffs/wi_mult_loc_terms.pdf.

(T) (T)

WI 19-05

http://www.centurylink.com/tariffs/wi_mult_loc_terms.pdf

LOCAL TERMS OF SERVICE WISCONSIN Original Title Sheet 2

Effective: May 21, 2019

URLS FOR LINKS TO DOCUMENTS REFERENCED HEREIN

URLs for hyperlinks used throughout this document are listed below and will direct you to the applicable terms and conditions for the specified services. If you are unable to open a document by selecting those links, the following URLs may be used:

CenturyLink Business Bundle http://www.centurylink.com/tariffs/LTOS_Business_CenturyLink_Business_Bundle.pdf

CenturyLink Line Volume Plan (CLVP) http://www.centurylink.com/tariffs/LTOS_Business_CLVP.pdf

Core Connect http://www.centurylink.com/tariffs/LTOS_Business_Core_Connect.pdf

Directory Assistance Service http://www.centurylink.com/tariffs/LTOS_Directory_Assistance.pdf

Facility Relocation Cost Recovery Fee http://www.centurylink.com/tariffs/LTOS_FRC.pdf

Lifeline Assistance Programs http://www.centurylink.com/tariffs/LTOS_Lifeline_Assistance_Programs.pdf

Promotions http://www.centurylink.com/tariffs/LTOS_Promotions.pdf

Unlimited Nationwide Calling or Essential Home Phone w/ 30 Minutes LD http://www.centurylink.com/tariffs/LTOS_Residence_Unlimited_Nationwide_Calling_Package.pdf

WI 19-05

http://www.centurylink.com/tariffs/LTOS_Business_CenturyLink_Business_Bundle.pdf

http://www.centurylink.com/tariffs/LTOS_Business_CLVP.pdf

http://www.centurylink.com/tariffs/LTOS_Business_Core_Connect.pdf

http://www.centurylink.com/tariffs/LTOS_Directory_Assistance.pdf

http://www.centurylink.com/tariffs/LTOS_FRC.pdf

http://www.centurylink.com/tariffs/LTOS_Lifeline_Assistance_Programs.pdf

http://www.centurylink.com/tariffs/LTOS_Promotions.pdf

LOCAL TERMS OF SERVICE WISCONSIN Original Sheet 1

Effective: February 1, 2012

DEFINITION OF TERMS

ACCESS LINE This denotes the line between the serving central office and the customer premises used to receive or place local or inter and intra state calls.

ACCESSORIES The term "Accessories" denotes devices which are mechanically attached to, or used with, the facilities and equipment furnished by the Telephone Company and which are independent of, and not electrically, acoustically, or inductively connected to the communications path of the telecommunications systems. These devices may not replace any of the component parts of the Telephone Company facilities or equipment nor be injurious to the telecommunications network.

AIRLINE A measurement used to compute mileage charges on a point to point basis. An adjective used to indicate that a measurement is made as the shortest distance between two points.

AUTHORIZED PROTECTIVE CONNECTING MODULE The term "Authorized Protective Connecting Module" denotes a protective unit designed by the Telephone Company and manufactured under the control of Telephone Company quality assurance procedures, which unit is to be incorporated in a Conforming Answering Device.

AVERAGE BUSY SEASON - BUSY HOUR TRAFFIC The average traffic volume for the busy season, busy hour.

AUTHORIZED USER A person, firm or corporation (other than the customer) on whose premise a telephone, Private Branch Exchange, or private line service or channel is located and who may communicate over such channels in accordance with the terms of this document.

AVERAGE BUSY SEASON – BUSY HOUR TRAFFIC The average traffic volume for the busy season, busy hour.

BASE RATE AREA The developed portion or portions within each exchange service area as set forth in this document, maps or descriptions. Service within this area is furnished at uniform rates without mileage charges.

BASIC EXCHANGE SERVICE Residence and Business Service Access Lines and Local Messages furnished in accordance with the regulations and charges set forth in this document. Except as otherwise noted, Residence Basic Exchange Service includes one white pages directory listing and Business Basic Exchange Service includes one white pages and one Yellow Pages directory listing.

BUILDING A building or buildings in which there is free access between all parts of the structure by means of doors, open archways, elevators, stairways or continuous corridors. Heating tunnels or passageways under or over a thoroughfare or other open space do not make two separate buildings the same building.

BUSINESS SERVICE Telephone service furnished to customers where the actual or obvious use is principally or substantially of a business, professional, or occupational nature.



DEFINITION OF TERMS

CALLS Customers’ telephone messages attempted.

CENTRAL OFFICE A switching unit in a telephone system which provides service to the general public, having the necessary equipment and operating arrangements for terminating and interconnecting customer lines and trunks or trunks only. There may be more than one central office in a building or exchange.

CENTRAL OFFICE CONNECTING FACILITY A facility furnished to an Other Common Carrier by the Company between the terminal equipment location of the Other Common Carrier and a point of connection on the Company premises.

CENTRAL OFFICE LINE A switching unit in a telephone system which provides service to the general public, having the necessary equipment and operating arrangements for terminating and interconnecting customer lines and trunks or trunks only. There may be more than one central office in a building or exchange..

CHANNEL OR CIRCUIT A path for communication between two or more stations or Telephone Company offices, furnished in such a manner as the Telephone Company may elect, whether by wire, radio or a combination thereof and whether or not by a single physical facility or route.

CLASS OF SERVICE There are two classes of Basic Exchange Service, Business and Residence Service. The Class of Service is determined by the nature of the use to be made of the service and governs the type of directory listing furnished and the charges for basic and ancillary services.

COMMISSION The Public Service Commission of Wisconsin

COMMON BATTERY SERVICE Telecommunications service in connection with which electrical energy for talking and signaling is supplied from a central point.

COMMON CARRIER A supplier that undertakes to carry goods, services, or people from one point to another for the public in general. In telecommunications, such carriage relates to the provision of transmission capabilities over the Telecommunications Network.



DEFINITION OF TERMS

COMMUNICATIONS SYSTEMS The term "Communications Systems" denotes channels or other facilities and equipment which are capable, when not connected to Telecommunications Service, of two-way communications between customer-provided terminal equipment or Telephone Company lines.

COMPOSITE DATA SERVICE VENDOR A Customer who has been certificated by the Federal Communications Commission pursuant to Section 214 of the Communications Act of 1934, as amended, to acquire and operate facilities to perform data switching for others. A Customer shall be classified as a Composite Data Service Vendor only with respect to those services which are utilized for the provision of Composite Data Service.

CONFORMING ANSWERING DEVICE The term "Conforming Answering Device" denotes a customer-provided device which automatically answers incoming calls; transmits a pre-recorded voice message or appropriate audible signal to the calling party; records a voice message from the calling party is so designed and arranged; and automatically disconnects from the line in a prearranged manner on completion of the last of the functions for which it was designed and arranged as described in this paragraph. The Conforming Answering Device may include remote interrogation and/or device function control. A Conforming Answering Device must incorporate an Authorized Protective Connecting Module and must bear a valid conformance number.

CONNECTING ARRANGEMENT The term “Connecting Arrangement” denotes the equipment provided by the Telephone Company to accomplish the direct electrical connection of customer-provided facilities with the facilities of the Telephone Company.

CONNECTING COMPANY A corporation, association, partnership or individual owning or operating one or more exchanges and with whom traffic is interchanged.

CONNECTION The term "Connection" denotes the establishment of telephone service. A move of existing service to a different premise requires a connection.

CONTINUOUS PROPERTY A continuous plot of ground including any buildings thereon, which is used exclusively by the customer or by an authorized user of the customer's service and which is not separated by property occupied by others or by a public thoroughfare.

COST Cost, as used in this document covers the cost of labor, materials, incidentals, supervision and overhead.

CUSTOMER OR SUBSCRIBER The term "Customer" denotes the person, firm or corporation responsible for the payment of charges and compliance with the regulations of the Telephone Company.

LOCAL TERMS OF SERVICE WISCONSIN 1st Revised Sheet 4

Effective: August 1, 2017

DEFINITION OF TERMS

CUSTOMER PREMISES EQUIPMENT (CPE) Telecommunications equipment located on the Customer’s Premises which is not provided by the Company.

CUSTOMER-PROVIDED TERMINAL EQUIPMENT The term "Customer-Provided Terminal Equipment" denotes devices or apparatus and their associated wiring which are provided by a customer and when connected to the communications path of the telecommunications system, are so connected either electrically, acoustically, or inductively.

DATA ACCESS ARRANGEMENT The term “Data Access Arrangement” denotes a protective connecting arrangement for use with the network control signaling unit, or in lieu of the connecting arrangement, an arrangement to identify a central office line and protective facilities and procedures to determine compliance with the criteria set forth in other parts of this document.

DATA SWITCHING As used in connection with Composite Data Service, the switching of data (non-voice) messages by the interchange, controlling and routing of data messages between two or more Stations, via Telecommunications Network facilities wherein the information content of the message remains unaltered.

DEMARCATION POINT The term “Demarcation Point” means the point of connection, provided and maintained by the Telephone Company, at which the Telephone Company service and the property owner’s or customer’s facilities are connected. The Demarcation Point is to be mutually agreeable to the Telephone Company and the subscriber or property owner, and is normally located near the point where the Telephone Company facilities enter the building or property, on the subscriber’s side of the Company’s protector, or its equivalent. For multiple buildings constructed on continuous property, such as industrial parks and campuses, or multiple unit buildings with enclosed commons areas, such as shopping malls and condominiums, the Telephone Company will establish a single Demarcation Point or may designate one or more existing terminating connections on a property as Demarcation Points. The property owner or customer is responsible for service on the customer side of the Demarcation Point(s). Where feasible, one or more alternate Demarcation Points may be placed or reinforced by the Company at the request of the customer or property owner. Charges will be applied to cover additional costs of placing or reinforcing alternate Demarcation Points requested by the customer or property owner.

DESIGN SERVICE A service that is not immediately available for provisioning and requires treatment, equipment or engineering design (e.g. ISDN-PRI, DS1, Private Line, Foreign Exchange Service).

DETERMINATION OF SERVING AREA A customer located on the opposite side of the thoroughfare from the facilities is considered to be within the area if he can be served by a drop wire using not more than one additional pole.

A customer located on the same side of the thoroughfare as the facilities is considered to be within the area if he can be served by a drop wire not requiring any additional poles.

In no case will a location beyond one hundred fifty (150) feet from the boundary be considered as within the respective Base Rate Area or Exchange Area.

DIRECT ELECTRICAL CONNECTION The term "Direct Electrical Connection" denotes a physical connection of the electrical conductors in the communications path.

WI 17-06


Effective: November 17, 2017

DEFINITION OF TERMS

EXCHANGE A unit established for the administration of telephone service in a specified area which usually embraces a city, town or village and its environs.

EXCHANGE AREA The territory included within the boundaries of an exchange.

EXCHANGE SERVICE The service of furnishing facilities for telephone communication within a local service area, in accordance with the regulations and charges specified in this document. Exchange service includes the furnishing of the local facilities required to establish and maintain connection between an exchange station and the toll plant in connection with toll calls.

EXCHANGE TELEPHONE SERVICE LINE A central office line which provides access to the exchange telephone network for local and long distance telephone service and includes the serving central office equipment and all outside plant facilities through and including the Standard Network Interface.

EXTENDED AREA SERVICE Interexchange telephone service furnished at flat or message rates between one or more exchange areas.

EXTENDED COMMUNITY CALLING (ECC) SERVICE Interexchange local telephone service is furnished at a per minute rate within the Extended Community Calling (ECC) Area.

FLAT RATE SERVICE Service furnished at a fixed monthly charge.

FOREIGN EXCHANGE SERVICE Foreign exchange service is exchange service furnished from a central office of an exchange other than the exchange normally serving the area in which the customer is located. It is not available in connection with public or semi-public telephone service.

The rate for foreign exchange service is the rate applicable in the foreign exchange for the class of service furnished.

The foreign exchange telephone company providing the customer the telephone number, is considered the switching telephone company.

GRADE OF SERVICE The type of service furnished a customer with respect to the number of main telephones which may be connected to a central office line. (1-party, 2-party, 4-party and multi-party)

HEAD SET A hands free, multiwire device containing acoustic-to-electric (transmitter) and electric-to-acoustic (receiver) transducers, normally worn on the head of the user for close talking, which provides 2-way transmission of live human speech.

INDIVIDUAL LINE (a.k.a. One-Party Line)An exchange access line designed for the connection of one main station.

WI 17-14



DEFINITION OF TERMS

INSTALLATION CHARGE A nonrecurring charge made for the placing or furnishing of regulated equipment, which may apply in place of or in addition to service connection and other applicable charges for regulated services.

INTERFACE Denotes that point at the Demarcation Point serving the premises of the customer or user at which provision is made for connection of other than Telephone Company-provided facilities to facilities provided by the Telephone Company.

INTRASTATE END USER CHARGE The flat rate monthly charge that is added to each access line for providing nontraffic sensitive plant to subscribers for the availability to make toll calls which are within the local access and transport area. (LATA)

INTRA-EXCHANGE SERVICE Intra-exchange local telephone service is furnished at a flat rate within one basic exchange area.

LINE HUNT SERVICE Line Hunt Service is any One-Party or Trunk service so arranged at the central office that if the number called is busy, the central office equipment selects another line in the customer's group that is idle. Special central office facilities or arrangements are required to provide line hunt service.

LOCAL MESSAGE A communications between a calling telephone and any other telephone within the local service area of the calling telephone.

LOCAL MESSAGE UNIT The unit of measurement for charging for local message use. A local message, unless furnished as an unlimited local message, may carry a charge of one or more local message units, depending upon destination and length of conversation.

LOCAL SERVICE Telephone service furnished between customers' stations located within the same local service area.

LOCAL SERVICE AREA The Exchange Area specified in this document within which customers may place local messages at Residence or Business Local Message or Extended Community Calling (ECC) Local Message charges. The Local Service Area for an Exchange consists of the basic exchange area, the Extended Area Service area and the Extended Community Calling Service area defined for the exchange.

LOCALITY RATE AREA That portion of an exchange located beyond the Base Rate Area, and either contiguous or non-contiguous thereto, within which specified urban grades of exchange service are offered at rates which do not vary with the distance from the Base Rate Area, but not necessarily at identical rates to the base rate area.

MESSAGE A completed customer telephone call.

MESSAGE RATE SERVICE A service for which charges are based upon the number of originated messages placed by the customer to access lines within the same local or message rate calling area.

LOCAL TERMS OF SERVICE WISCONSIN CenturyLink 2nd Revised Sheet 7

Effective: December 10, 2019

DEFINITION OF TERMS

MILEAGE CHARGES Rates charged for exchange and interexchange lines for various services based on distance.

MINIMUM CONTRACT PERIOD The minimum length of time for which a customer is obliged to pay for service, facilities, and equipment, whether or not retained by the customer for such minimum length of time.

NETWORK ACCESS LINE A Network Access Line consists of the serving Central Office line equipment, and all Company plant facilities up to and including the Company-provided Standard Network Interface. These facilities are Company-provided and maintained and provide access to and from the Telecommunications Network.

NETWORK CONTROL SIGNALING The term "Network Control Signaling" denotes the transmission of signals used in the telecommunications system which performs functions such as supervision (control, status, and charging signals), address signaling (e.g., dialing), calling and called number identification, and audible tone signals (call progress signals indicating reorder or busy conditions, alerting, coin denominations, coin collect and coin return tones) to control the operation of switching machines in the telecommunications system.

NETWORK CONTROL SIGNALING UNIT The term “Network Control Signaling Unit” denotes terminal equipment furnished, installed, and maintained by the Telephone Company for the provision of network control signaling.

NETWORK INTERFACE The Network Interface (standard registration program jack, protector or equivalent) provided by the Telephone Company as a part of Exchange Access or Private Line Services. The network Interface will be located at the subscribers premises. All premise services will connect to the Telecommunications Network through the Network Interface.

NETWORK INTERFACE DEVICE (NID) The network interface device is provided to serve as a delineation between customer provided equipment and wiring, and telephone company facilities. A NID shall be installed at any premises not already equipped with a NID during any nonemergency premises visit.

NON-SELECTIVE ACCESS LINE A Non-Selective Access Line is a central office line that provides communications capacity between the serving central office and communications switching equipment normally installed on the customer's premises that is arranged in such a manner that the station user has no control over which access line is connected to the station or other equipment for incoming or outgoing calls.

ONE-PARTY LINE (1-PTY) See “Individual Line”

OTHER COMMON CARRIER (OCC) A telecommunications Common Carrier authorized by the Federal Communications Commission (FCC) to provide a variety of services. The FCC refers to these carriers as "domestic satellite carriers," "miscellaneous common carriers" and "specialized common carriers."

(D)

WI 19-09



DEFINITION OF TERMS

OUTSIDE PLANT The telephone equipment and facilities installed on, along, over, or under streets, alleys, highways, or on private right-of-ways between the central office and customer locations or between central offices.

PATRON Used in connection with Composite Data Service, is a Customer of the data switching services of a Composite Data Service Vendor.

PHYSICAL PREMISES LOCATION A Physical Premises Location consists of all space occupied at the same address, same building, or the same commonly owned or commonly managed geographically contiguous property.

POINT OF MINIMUM PENETRATION The location on a customer’s premises where the Telephone Company facilities terminate. This location is at a minimum distance from the point at which Telephone Company facilities physically penetrate the premises, consistent with Company installation practices.

PREMISES The building, portion or portions of a building, used and occupied at one time by the subscriber in the conduct of his business or as a residence. Where floor space in adjoining buildings is made continuous in extent at one or more floor levels, all floor space in both buildings is considered as the same premises insofar as the subscriber who uses and occupies such continuous floor space is concerned, the two buildings otherwise being considered as separate buildings.

PREMISES INSIDE WIRE Premises inside wire is defined as that wire which extends:

1.between the Standard Network Interface and telephone station or jack locations on the customer's premises, or

2.between telephone stations and/or jack locations on the customer's premises.

PRIVATE BRANCH EXCHANGE SYSTEM (PBX) A "Private Branch Exchange", or Private Branch Exchange System, is an arrangement of equipment, situated on a customer's premises, consisting of a switchboard with an operating telephone, telephones connected with the switchboard, and connected by trunks with a central office, providing for inter-communication between these telephones (except that inter-communication is not provided between secretarial lines terminated on secretarial switchboards) and for communication with the general exchange system and for toll service.

PRIVATE LINE SERVICE Private line service is that of furnishing facilities, to enable the customer and authorized users to communicate between specified locations for continuous use. It is furnished, subject to the availability of such facilities and the requirements of the Company.

PUBLIC ACCESS LINE SERVICE Services provided through Telephone Sets installed at locations where public need exists, such as airports, bus and train stations, hotel lobbies, large business offices, public streets and highways.



DEFINITION OF TERMS

PUBLIC AND SEMI-PUBLIC SERVICE Exchange service in connection with which local message use is measured in terms of local messages or message units for the purpose of charging for the service, and in connection with which a coin collecting device is included as a part of the telephone equipment.

REGISTERED EQUIPMENT Equipment which complies with and has been approved within the Registration provisions of Part 68 of the Federal Communications Commission’s Rules and Regulations.

REGRADE An application for a different, usually better, grade of service.

RESIDENCE SERVICE Telephone service furnished to customers where the actual or obvious use is for domestic purposes.

RESALE OF SERVICE An activity wherein one entity subscribes to the communications services and facilities of another entity and then reoffers communications service and facilities to the public (with or without "adding value") for profit.

RURAL LINE SERVICE Multi-party service, other than two or four-party services, furnished in certain sections outside the base rate area, but within the exchange area.

SAME BUILDING The term “Same Building” means a structure built as a unit. Abutting buildings are treated as the “Same Building” when there is free internal access between the buildings.

SAME CUSTOMER In order for different services to be considered as furnished to the “Same Customer,” such services must be billed in the same name.

Note:The business service of a customer, furnished in other than his own name and his residence service qualify as being furnished to the “Same Customer.”

SERVICE CHARGES Service charges are non-recurring charges applicable to service connection, move or change.

SELECTIVE ACCESS LINE A Selective Access Line is a central office line that provides communications capacity between the serving central office and communications switching equipment installed on the customer's premises that is arranged in such a manner that the station user has selective capability over which access line is connected to the station or other equipment for incoming or outgoing calls.



DEFINITION OF TERMS

SERVICE STATION A telephone customer located outside the Base Rate Area receiving switching service only, the channel beyond an agreed upon junction point at or near the Base Rate Area Boundary, as well as the telephone equipment, being provided and maintained by the customer.

SERVICE TERMINATING ARRANGEMENT Company-provided equipment which terminates Basic Exchange Service at a customer's premises. The Service Terminating Arrangement provides a clearly delineated Interface which facilitates design, isolation, and testing. Where a protective connecting arrangement is required, the Service Terminating Arrangement is provided as a part of the protective connecting arrangement.

SINGLE LINE CENTREX SERVICE A Centrex Main Station Line, Fully-restricted Station Line, or Dormitory Station Line, that has a single line type termination and which is not associated with any common equipment on the customer's premises.

SHARING OF SERVICE (SHARED USE) Sharing is a non-profit arrangement in which several users, perhaps having no community of interest other than to communicate between the same two geographic points or to communicate with each other, collectively use communications services and facilities obtained from an underlying carrier or a miscellaneous telecommunications carrier, with each user paying the communications-related costs associated with subscription to and collective use of communications services and facilities according to its prorata usage of such communications services and facilities.

SINGLE-PARTY REVERT CALLING The term "Single-Party Revert Calling" denotes a service which enables one-party customers to complete calls to extension telephones on their access line.

SPECIAL DESIGN SERVICE See “Design Service.”

STANDARD NETWORK INTERFACE Company-provided wiring and standard jack normally located in close proximity to the protector or equivalent at the customer's premises and under the customer's control.

STATION The term "Station" denotes the network control signaling unit, and other equipment at the customer's premises which enables the customer to establish the communications connections and to effect communications through such connections.

STATION EQUIPMENT Telecommunications equipment located on the customer premises, on the user side of a Standard Network Interface, that permits a customer to access the Telecommunications Network and its available services. The most common Station Equipment is the ordinary single-line Telephone Set.

SUBSCRIBER – See Customer

WI 17-06



DEFINITION OF TERMS

TELEPHONE A telephone instrument, consisting of a transmitter, receiver, and associated apparatus normally provided by the customer, so connected as to permit the transmitting and receiving of telephone messages and which receives service from and through central office equipment and lines or other equipment and lines normally owned, maintained and operated by the Company, and provided as a part of the Company's service function. Service stations are not included under this classification.

TELEPHONE COMPANY/TELEPHONE UTILITY A person, firm, partnership, cooperative organization, or corporation engaged in the business of furnishing telephone service to the public under the jurisdiction of the Public Service Commission.

TELEPHONE STATION A telephone instrument, consisting of a transmitter, receiver, and associated apparatus, so connected as to permit the transmitting and receiving of telephone messages.

TERMINATION CHARGE A charge applied under certain conditions, when a contract for service is terminated by the customer before the expiration of the minimum contract period.

TIE TRUNK A tie trunk is a voice grade communication channel between PABX systems, Centrex systems, or between PABX and Centrex systems.

TOLL MESSAGE A communication from a calling station to a station located in a different local service area for which a long distance usage charge applies.

TOLL RATE The initial period charge prescribed for toll messages usually based upon the duration of the initial period and distance between exchanges.

TOLL SERVICE Telephone service between exchanges or locations for which a toll rate is charged.

TRIP A trip is a visit to a customer’s continuous property at which time certain work ordered by the customer is to be performed.

TRUNK A telecommunications channel between two switching systems. These switching systems may be Central Office types, Toll switching systems, PBX’s manual or automatic switchboards, concentrators, etc.

TWO LINE VOICE CARRYOVER The technique of using 3-way calling and 2 telephone lines, one for voice and one for TTY or similar equipment, to connect a caller who is deaf or hard of hearing but can speak, with another caller via the telecommunications relay service.



DEFINITION OF TERMS

WIRE CENTER The point at which Customers’ Network Access Lines converge. Used loosely, the building at that location containing one or more Central Office switching modules. A Wire Center may serve one or more Exchange Areas.

WORKING SERVICE POINT A Company-provided standard miniature modular jack or equivalent, on Company facilities, through which Station Equipment is connected to the Telecommunications Network.

ZONING Zoning involves the establishment of bands or relatively concentric areas throughout an exchange, and the offering of only graded service to the customers at specified rates within these particular zones.



GENERAL REGULATIONS

1. OBLIGATIONS OF THE COMPANY TO FURNISH SERVICE

A. OBLIGATION TO FURNISH SERVICE

The Company’s obligation to furnish service or to continue to furnish service is dependent on its ability to obtain, retain and maintain suitable rights and facilities and to provide for the installation of those facilities required incident to the furnishing and maintenance of that service, and its ability to secure and retain without incurring unreasonable expense suitable facilities and rights for the construction and maintenance of the necessary poles, lines, circuits, and equipment.

The obligation is further dependent on the Customer’s furnishing a location and environment for Company equipment and facilities which will not damage them nor interfere with their operation.

B. INSTALLATION, MAINTENANCE AND REPAIR

Equipment and facilities on the Customer’s Premises necessary to furnishing of service, excluding power wiring and outlets for which the Customer is responsible, are provided by the Company, except as expressly specified elsewhere in this document. All work of installation, relocation, changing, and maintenance of such equipment and facilities on the Customer’s Premises is done by the Company. Equipment and facilities furnished by the Company on the Customer’s Premises are the property of the Company, whose agents and employees shall have the right to enter the Premises at any reasonable hour for the purposes of installing, inspecting or repairing, or upon termination of the service, of removing the equipment and facilities.

The Company will maintain and repair equipment and facilities which it furnishes to Customers, for as long a period as replacement components are available from the manufacturer or from stock. When the manufacturer will no longer provide the required components, and none are available from stock, components required will be provided at charges based on cost when the Company is able, by special manufacture or procurement from outside sources, to procure the require components.



GENERAL REGULATIONS

2. ESTABLISHING SERVICE

A. INITIAL SERVICE PERIOD

The Initial Service Period is the minimum length of time for which a Customer is obliged to pay for service, facilities, and equipment, whether or not retained in place by the Customer for such minimum length of time. The Initial Service Period from date of installation is one month, except where a longer period is required elsewhere in this document for particular services.

B. BASIC EXCHANGE SERVICE

Customers shall apply for the Class of Service, as defined elsewhere in this document, which accords with the manner in which the service will be used by the Customer.

Residence Service is furnished only for social or domestic use by the Customer, members of the Customer’s household, or guests or sublessees of the Customer, at the location of the Customer’s residence.

Business Service is furnished for use by the Customer, its employees, representatives, patients or guests, of a business, professional, institutional or occupational nature, and/or where a business directory listing is furnished.

C. POWER SUPPLY

When Company equipment, installed on the premises of a Customer or authorized user, requires power for its operation, the Customer is required to provide such power wiring and power outlets at the locations where the equipment is to be installed.

D. SPECIAL PROTECTIVE EQUIPMENT

Special protection may be required for Network Access Lines furnished at power generating stations, substations, or other locations which may be subject to high ground potential during fault conditions. When the Company determines that protective equipment is required, it will be furnished, installed and maintained by the Company except that the Customer may furnish such equipment subject to the approval by the Company of the proper levels of protection and the equipment provided by the Customer.



GENERAL REGULATIONS

3. TERMINATION OF SERVICE

Equipment furnished by the Company shall, upon termination of service from any cause whatsoever, be returned to it in good condition.

Except as provided below, no charges apply for removal of service or equipment.

A. CUSTOMER INITIATED TERMINATION

1. Service may be terminated after the expiration of the Initial Service Period upon notice being given to the Company a reasonable period in advance and upon agreement to pay the charges due to the date of termination of the service.

2. When service is terminated by discontinuance or relocation prior to the expiration of the Initial Service Period, in addition to all charges due for service which has been furnished, termination liabilities apply as shown elsewhere in this document for the service prevailing at the time of installation:

a. Service for which the Initial Service Period is one month:

Charges are due for the entire Initial Service Period.

b. Service for which the Initial Service Period is more than one month:

Prorated termination liabilities apply to the unexpired portion of the Initial Service Period.

c. Special equipment for which the Initial Service Period is in excess of one month at the same location:

Such proportion of the sum of the cost of the equipment, cost of installation, and the cost of removal, less the salvage value of the equipment removed, as the unexpired portion of the Initial Service Period bears to the full Initial Service Period.

3. Cancellation of application for service, in whole or in part:

prior to completion of engineering, construction, or installation; or

after completion of engineering, construction and installation, but prior to establishment of service;

The termination liability will be the loss on equipment and facilities in the process of building or being installed, cost of installation labor, cost of removal and other expenses not to exceed applicable service connection and installation charges and termination liabilities as specified elsewhere in this document.

4. For the purpose of this document in the application of termination liabilities, the last item (such as station lines, attendant positions, etc.) installed will be considered the first to be removed.



GENERAL REGULATIONS


B. COMPANY INITIATED TERMINATION

1. Abuse or Fraudulent Use

The Company may, upon at least 5 calendar days written notice to the Customer, without incurring any liability, forthwith deny or disconnect service because of abuse or fraudulent use of the service. Service must be disconnected within 15 days of the date of the notice unless the Customer and the Company agree to extend this time period.

In case of a dangerous or emergency condition where the public interest requires immediate action or pursuant to governmental requirements, service may be disconnected without notice for as long as the condition exists.

Abuse or fraudulent use of service includes, without specific limitations, the following:

a. The use of service or facilities of the Company to transmit a message or to locate a person or otherwise to give or obtain information, without payment of the charge applicable for service;

b. The obtaining, or attempting to obtain, or assisting another to obtain or to attempt to obtain Telecommunications Service, by rearranging, tampering with, or making connection with any facilities of the Company, or by any trick, scheme, false representation, or false credit device, or by or through any other fraudulent means or device whatsoever, with intent to avoid the payment, in whole or in part, of the regular charge for each such service;

c. The use of service or facilities of the Company for a call or calls, anonymous or otherwise, if in a manner reasonably expected to frighten, abuse, torment or harass another;

d. The use of profane or obscene language;

e. The use of the service in such a manner as to interfere with the use of the service by one or more other Customers; and

f. The impersonation of another with fraudulent intent.

2. Use of Service for Unlawful Purposes

Service is furnished with the understanding that it will be used only for lawful purposes. The Company will disconnect or deny service if it has knowledge that the service is being or will be used for unlawful purposes. Service will not be furnished if any law enforcement agency, acting within its jurisdiction, advises that such service is being used or will be used in violation of law, and requests that such service be disconnected or denied.



GENERAL REGULATIONS


B. COMPANY INITIATED TERMINATION (Cont’d)

3. Non-Payment

a. The Company may, upon at least 5 calendar days written notice to the Customer, without incurring any liability, forthwith deny or disconnect service for any of the reasons shown below. Service must be disconnected within 15 days of the date of the notice unless the Customer and the Company agree to extend this time period.

b. For the purposes of these regulations a Company bill is considered a delinquent account one day after issuance.

c. The Company may disconnect or refuse service for any of the following reasons:

1) Failure to pay a delinquent account or to comply with the terms of a

2) Failure of a Customer to make suitable deposit or guarantee in lieu of deposit arrangements as required elsewhere in this document.

(3) Failure to comply with deposit or guarantee in lieu of deposits arrangements.

(4) Where subsequent credit information indicates that the initial application for service was false or incomplete to the extent that a deposit or guarantee would be required or service refused under the applicable regulations or as specified elsewhere in this document.

(5) Any other violation of the Company's regulations filed with the Public Service Commission of Wisconsin or the Federal Communications Commission.

(6) Charges applicable for restoral of service are found elsewhere in this document.

d. The Company will not attempt to collect by threat of disconnection or refusal of service for any of the following reasons:

(1) Delinquency in payment for service by a previous occupant of the Premises to be a member of the same household residing at the same Premises;

(2) Delinquency in payment for another Class of Service;

(3) Failure to pay another Customer's bill as guarantor thereof;

(4) Failure to pay for directory advertising or charges for non-utility service billed by the Company;

(5) Failure to pay charges arising from any under billing occurring more than one year prior to the current billing and due to any misapplication of rates or due to inaccurate metering;

(6) Failure to pay a delinquent account over 6 months old where no collection steps have been taken within 6 months of the date on the delinquent bill or bills, unless the passage of additional time is a result of other provisions described herein or from good faith negotiations or arrangements made with the Customer.

LOCAL TERMS OF SERVICE WISCONSIN CenturyLink 1st Revised Sheet 18

Effective: 02-01-2019

GENERAL REGULATIONS

4. TELEPHONE NUMBERS

The Customer has no property right in the telephone number which is assigned by the Company nor any right to continuance of service through any particular Central Office, and the Company reserves the right to change the telephone number or the Central Office designation, or both, of the Customer whenever it deems it necessary to do so in the conduct of its business.

5. PAYMENT FOR SERVICE

A. GENERAL

The Customer is responsible for payment of all charges for facilities and services furnished the Customer including charges for services originated, or charges accepted, at such facilities by the customer or any other person.

A $30.00 Returned Check Charge will apply whenever a customer's check or other draft is returned, dishonored, or requires special handling by the Company.

B. LATE PAYMENT CHARGE

A late payment charge of $5.00 or 1.5%, whichever is greater, will be applied to any unpaid balance carried over to the next month's bill.

6. CUSTOMER BILLING

Bills to customers will be rendered regularly and will contain a clear listing of charges. The Company will comply with reasonable customer requests for itemized statements of charges.

The Company will not bill the customer for delinquency in payments by a previous occupant of the Premises other than a member of the same household residing at the same Premises.

All recurring monthly charges are billed in advance.

All bills are due on the date listed on the customer’s bill.

Treatment to collect the bill may be started prior to that date in cases where the long distance usage in a month exceeds the previous individual account average.

Bills are payable by mail, at any business office of the Company, or at any other location designated by the Company, or by other payment arrangements agreed to by the Company and the customer.

(I) (T)

(D)

(T)

WI 19-01

CenturyLink Local Terms of Service

Wisconsin

Effective: 08-01-2016 1st Revised Page 19

GENERAL REGULATIONS

7. ADVANCE PAYMENT AND DEPOSITS

A. PAYMENTS IN ADVANCE OF SERVICE

Applicants for service who have no account with the Company or whose financial responsibility is not a matter of general knowledge may be required to make an advance payment at the time of application equal to the service connection or installation charges, or both, and the Initial Service Period charges for the service provided. The amount of the advance payment is credited to the Customer's account as applying to any indebtedness under this document.

B. DEPOSITS

1. The Company may require an applicant or a customer to make a suitable cash deposit to be held by the Company as a guarantee of the payment of charges for service. The fact that a deposit has been made neither relieves the applicant nor the customer from complying with the Company's regulations as to advance payments and the prompt payment of bills on presentation nor constitutes a waiver or modification of the regulations of the Company providing for the discontinuance of service for nonpayment of any sums due the Company for service rendered.

2. Applicants or customers who request service in a location where the Company believes, in its sole discretion, the equipment may be subject to loss or damage through theft, vandalism or other reasons involving a responsibility on the part of the customer will be required to make a suitable deposit to cover that potential loss or damage, such deposit not to exceed the value of the equipment furnished.

3. The amount of deposit, if applicable, will be determined in accordance with the Company’s policies.

4. Deposits, if applicable, will be refunded or applied, in accordance with the Company’s policies.

5. The Company does not apply interest on deposit amounts that it holds or upon the return of deposit amounts to the applicant or customer.

WI 16-06 (LTOS)

CenturyLink Local Terms of Service

Wisconsin

Effective: 08-01-2016 1st Revised Page 20

GENERAL REGULATIONS

7. ADVANCE PAYMENT AND DEPOSITS

THIS PAGE IS RESERVED FOR FUTURE USE

WI 16-06 (LTOS)



GENERAL REGULATIONS

8. ADJUSTMENT OF CHARGES

A. INTERRUPTIONS

The Company will, in the event the Customer's Basic Exchange Service is interrupted, make a subsequent appropriate billing adjustment subject to the following conditions:

1. Credit for interruption is not allowed where the outage is caused by a willful act or negligence of the Customer or the failure of facilities provided by the Customer.

2. Credit will be allowed from the time notification is received from the Customer or from the time of discovery by the Company, whichever is earlier, when each interruption comprises at least 24 consecutive hours of outage.

3. A major fraction of the last additional day, consecutive with a period consisting of 24 hours of outage, is considered a full day.

4. Credit for interruption is based upon the number of consecutive days of each outage.

5. For the purpose of determining the allowance for interruption, each month is considered to have 30 days. The refund to the Customer shall be the prorata part of the month's charges for the period of days that the portion of the service is rendered useless or inoperative.

9. LIABILITY OF THE COMPANY

The Company’s liability, if any, for its willful misconduct is not limited by this document.

A. LIABILITY OF THE COMPANY FOR DAMAGES TO CUSTOMER PROPERTY

The Company is not liable for any defacement or damage to the Customer's Premises resulting from the existence of the Company's apparatus and associated wiring on such Premises, or from the installation or removal thereof, when such defacement or damage is not the result of the negligence of the Company.

B. LIABILITY OF THE COMPANY FOR DAMAGES TO CUSTOMER SERVICES

1. With respect to any claim or suit, by a Customer or by any others, for damages associated with the installation, provision, termination, maintenance, repair, or restoral of service, the Company’s liability, if any, shall not exceed an amount equal to the proportionate part of the monthly recurring charge for the service for the period during which the service was affected. This liability shall be in addition to any amounts that may otherwise be due the Customer as specified elsewhere in this document as an allowance for interruptions of service.



GENERAL REGULATIONS

9. LIABILITY OF THE COMPANY (Cont’d)

B. LIABILITY OF THE COMPANY FOR DAMAGES TO CUSTOMER SERVICES (Cont’d)

2. The Company shall not be liable for damages arising out of mistakes, omissions, interruptions, delays, errors or defects in transmission, or for other injury, including but not limited to injuries to persons or property from voltages or currents transmitted over the facilities of the Company;

a. if caused by Customer-provided equipment (except where a contributing cause is the malfunctioning of a Company-provided connecting arrangement, in which event the liability of the Company shall not exceed an amount equal to a proportional amount of the Company billing exceed an amount equal to a proportional amount of the Company billing for the period of service during which such mistake, omission, interruption, delay, error, defect in transmission or injury occurs); or

b. if not prevented by Customer-provided equipment but which would have been prevented had Company-provided equipment been used.

C. LIABILITY OF THE COMPANY FOR DAMAGES FROM TRANSMISSION SERVICES OR FACILITIES

The Customer indemnifies and saves the Company harmless against claims for libel, slander, or infringement of copyright from the material transmitted over its facilities; against claims for infringement of patents arising from combining with, or using in connection with facilities of the Company, apparatus and systems of the Customer; and against all other claims arising out of any act or omission of the Customer in connection with facilities provided by the Company.

D. LIABILITY OF THE COMPANY FOR DAMAGES FROM DIRECTORY LISTINGS

The Company's liability for the impairment of the Customer's service arising from errors in or omissions of directory listings shall be limited to an abatement or refund of an amount not exceeding the monthly charges for Exchanges Services, excluding Additional Local Message charges, during the period covered by the directory in which the error or omission occurs.

E. OTHER LIABILITIES OF THE COMPANY

When the lines of other telephone companies are used in establishing connections to points not reached by the Company's line, the Company is not liable for any act or omission of the other company or companies.

F. UNAUTHORIZED ACCESS AND HACKING

Unauthorized Access and Hacking - Except for physical damage to Customer’s transmission facilities or Customer premise equipment directly caused by the Company’s negligence or willful misconduct, the Company is not responsible for unauthorized access to, or alteration, theft, or destruction of, Customer’s Equipment, data, programs or other information through accident, wrongful means or any other cause while such information is stored on or transmitted across Company-provided network facilities or Customer premise equipment. Customer is responsible for any Company service or usage charges resulting from any such unauthorized access, unless a Company document, schedule or other written agreement expressly states otherwise.



GENERAL REGULATIONS

10. LIABILITY OF THE CUSTOMER

1. The Customer shall be liable for damages to facilities of the Company caused by the negligence or willful act of the Customer or authorized user. The Customer or authorized user may not rearrange, disconnect, remove or attempt to repair, or permit others to rearrange, disconnect, remove or attempt to repair any equipment installed by the Company except as authorized elsewhere in this document, or upon written consent of the Company.

2. Customer will defend and indemnify the Company, its affiliates, agents and contractors from all third party claims, liabilities, fines, penalties, costs and expenses, including reasonable attorneys’ fees, arising from or related to customer’s, customer’s end user’s or customer’s third-party provider(s)’ acts, omissions (including the failure to purchase or implement features that enable the receipt and transmission of direct-dial “911” calls or multi-line telephone system notifications), or failures of connectivity that impede, prevent or otherwise make inoperable the ability of the customer or its end users to directly dial “911” or to receive or transmit multi-line telephone system notifications, as required by law, in the United States.

11. CUSTOMER PREMISES WIRE

A. GENERAL PROVISIONS

1. Customer Premises Wire and standard jacks associated with Residence and Business single line Basic Exchange Service may be provided by either the Customer or the Customer’s assignee. (For purposes of administration the term Basic Exchange Service includes single line Centrex C.O. service).

2. Customer Premises Wire as used in this paragraph is wire including associated connectors, blocks and jacks, on a Customer’s Premises that extends between the termination of the Basic Exchange Service and those standard jacks locations to which terminal equipment can be connected for access to the Basic Exchange Service.

3. Customer Premises Wire provided by the Customer may be connected to Residence and Business single line Basic Exchange Service furnished by the Company either at the Standard Network Interface or at any Company-provided miniature modular standard jack located elsewhere on the Premises.

4. The Standard Network Interface for the connection of Customer Premises Wire consists of a miniature modular standard jack and is provided as part of the Basic Exchange Service. This Standard Network Interface will be installed on the Customer’s Premises at a location determined by the Company which is accessible to the Customer. Wherever practicable, the normal location of the Standard Network Interface would be in close proximity to the protector or equivalent where the Company facilities enter the Customer’s Premises.

5. Company owned wire maintained by the Customer remains the property of the Company.

(M) Material previously appearing on this page was moved to Sheet 24.

(N)

(N)

(M)

(M) WI2020-10



GENERAL REGULATIONS


B. RESPONSIBILITY OF THE CUSTOMER

1. Where the Customer elects to provide or maintain the wire and standard jacks, the installation must be in accordance with the Technical Standards and Guidelines as found in FCC Part 68, Article 800, entitled Communication Circuits, of the National Electric Code and building and electrical codes in the jurisdictions served by the Company.

2. In the event that the Customer provides, maintains or attempts to maintain wire, the Customer will indemnify and defend the Company and its officers, directors, agents, servants and employees and save them harmless from and against any and all claims, losses, expenses or suits (including costs and attorneys' fees) for the injuries to or death of persons and for damage to property or services and from all liens, losses, expenses or claims of any sort arising out of or resulting from the Customer's provision, maintenance or attempted maintenance of wire or any associated activities, except when resulting from the negligence of the Company.

3. In those instances where the Company makes a repair visit to the Customer's Premises and the service difficulty or trouble results from Customer-provided wire that is not in accordance with the technical standards for such wire, the Customer is responsible for the payment of the appropriate non-recurring Premises Work Charges as specified elsewhere in this document.

4. In those instances where the Company makes a repair visit to the Customer’s Premises and the service difficulty is due to a condition in Customer’-provided terminal equipment, rather than Customer-provided wire, a Maintenance of Service Charge as specified elsewhere in this document will apply.

The Technical Standard and Guidelines for Customer provision of Premises Wire are available upon request from the company.

C. VIOLATION OF REGULATIONS

1. Where Customer-provided or maintained wire is in violation of this Section, the Company will promptly notify the Customer of the violation and will take such immediate action as is necessary for the protection of the Telecommunications Network and Company employees.

2. The Customer shall discontinue use of Customer-provided wire or correct violation and notify the Company in writing within ten days after receipt of such notice that the violation has been corrected.

3. Failure of the Customer to discontinue such use or to correct the violation will result in the suspension or disconnection of the Customer’s service until such time as the Customer complies with the provisions as specified elsewhere in this document.

(M) Material moved from Sheet 23.

(M)

(M)

WI2020-10



GENERAL REGULATIONS


B. TECHNICAL STANDARDS AND GUIDELINES FOR CUSTOMER-PROVIDED WIRE

1. Scope

a. Customer Premises Wire should adhere to published minimum technical, material and workmanship standards applicable to the provisions of same premises wiring for connection to Residence and Business single line Basic Exchange Service.

b. Customer Premises Wire installed in accordance with this section and FCC Part 68 shall be tested under the acceptance tests specified in FCC Part 68.

2. Means of Connection to the Network

a. The physical and electrical demarcation between Customer Premises Wire and the Telecommunications Network is a Company-provided registration program jack.

b. For those Premises which only have hardwired connecting blocks or non-modular jacks, the Customer must first obtain and install a modular converter which will serve as a network interface and be used for connection of the wire.

12. TRANSMITTING MESSAGES

A. The Company will not transmit messages but offers the use of its facilities when available and will not be liable for errors in transmission or for failure to establish connection.

B. Employees of the Company are forbidden to accept either oral or written messages to be transmitted over the lines of the Company or its connecting companies.

13. OVERTIME WORK OR WORK PERFORMED OUTSIDE REGULAR WORKING HOURS

The rates and charges as specified elsewhere this document and in the other written documents of this Company contemplate that all work on the customer’s premises be performed during regular working hours and that such work once begun will not be interrupted by the customer. If a customer requests that such work be performed outside of regular working hours, either to meet his convenience or because the time allowed is insufficient to permit completion during regular working hours, or interrupts such work which has begun, the customer may be required to bear any additional costs incurred.

14. SPECIAL EQUIPMENT AND SERVICE ARRANGEMENTS

Special equipment and service arrangements for which provision is not otherwise made in this document, are furnished whenever practicable, if in connection with and not detrimental to any of the services furnished by the Company under this document, at charges based on cost when such special services are to meet the unique requirements of a small number of customers.



GENERAL REGULATIONS

15. DIRECTORIES

The Company will revise and distribute directories at its own discretion. Directories will be distributed without charge for each line. Additional directories will be furnished at the discretion of the Company and a reasonable charge may apply.

16. TELECOMMUNICATIONS UTILITY INDIVIDUAL CONTRACTS

The Company may enter into contract(s) with individual customers to provide services and offerings in markets where substitute and/or competitive services are available to such customers, or potential customers, whereby the absence of a contract may cause the Company to be disadvantaged in competing for business.

17. NATURAL DISASTER RELIEF FOR CUSTOMERS

In situations where customers’ telecommunications services are interrupted by natural disasters, the Company may offer alternative telecommunications services to customers in the immediate affected area, and waive otherwise applicable charges for those services. The availability and details of the offers, including, but not limited to, the maximum duration of the offer or waiver of any applicable charges, will be determined by the Company in each instance of natural disaster.

LOCAL TERMS OF SERVICE WISCONSIN Original Sheet 26.1


GENERAL REGULATIONS

18. APPLICATION OF BUSINESS AND RESIDENCE RATES

CenturyTel of Fairwater-Brandon-Alto, LLC CenturyTel of Forestville, LLC CenturyTel of Larsen-Readfield, LLC CenturyTel of Monroe County, LLC CenturyTel of Northern Wisconsin, LLC CenturyTel of Northwest Wisconsin, LLC CenturyTel of Southern Wisconsin, LLC CenturyTel of the Midwest – Kendall, LLC CenturyTel of the Midwest Wisconsin, LLC

Residence Service is furnished only for social or domestic use by the Customer, members of the Customer’s household, or guests or subleases of the Customer, at the location of the Customer’s residence.

Business Service is furnished for use by the Customer, its employees, representatives, patients or guests of a business, professional, institutional or occupational nature, and/or where business directory listing is furnished.

Determination as to whether subscriber’s service should be classified as business or residence will be based on the character of use to be made of the service. The practice of advertising a telephone number in newspapers, business cards or on trucks shall be a contributing but not an exclusive factor in determining the classification of service.

When it is determined that a customer with Residence Service is using the service in such a manner that it should be classified and charged for as Business Service under the above provisions, the Telephone Company will discontinue the service of such customer in the event he refuses to permit his service to be classified as Business Service and pay the applicable business rates.



GENERAL REGULATIONS

18. APPLICATION OF BUSINESS AND RESIDENCE RATES (cont’d)

CenturyTel of Central Wisconsin, LLC Telephone USA of Wisconsin, LLC CenturyTel of Wisconsin, LLC

Business rates apply if any one or more of the following criteria are met:

A. In all locations of a business nature including clubs or lodges; public, private or parochial schools or colleges; hospitals; libraries; churches; government buildings and other similar institutions.

B. Any location where the directory listing denotes association or affiliation with an enterprise of a commercial, social, or religious nature.

C. When the telephone number is regularly advertised for business purposes.

D. When the place of business and residence of the customer occupy the same premises and the business use of the service is more than incidental.

E. In any residence location where the principal use is of a business, professional or occupational nature.

F. When the service is provided by the customer primarily for the use of patrons, patients, or the general public.

Residence rates apply if any one or more of the following criteria are met:

A. In private residences, including the individual apartments of hotels, apartment buildings, boarding houses, and dormitory rooms where the service would not be classified as a business service.

B. In a residence of a person conducting business in the residence, providing the customer has other service at business rates.

Where it is determined that a customer with residence service is using the service in a manner that should be classified as business service, the Telephone Company may discontinue service if the customer refuses to pay the applicable business rate.


Effective: April 1, 2014

GENERAL REGULATIONS

19. INSTITUTIONAL CREDIT

CenturyTel of Central Wisconsin, LLC Telephone USA of Wisconsin, LLC

A. DESCRIPTION

The Institutional Credit is applicable to B1, Trunk, and Centrex Service at all academic Elementary and Secondary Schools and Public Libraries throughout CenturyTel of Central Wisconsin, LLC and Telephone USA of Wisconsin, LLC’s territory in Wisconsin.

B. REGULATIONS

This credit does not apply to any other services the Schools or Libraries may have (i.e. a FX Service, DID Service, Switched Data Service, Digital Channel Service, Special Service Circuits, etc.)

C. RATES AND CHARGES

The Institutional Credit amount is a $9.50 reduction per B1 Access Line, Per Trunk Service and Per Network Access Register (NAR) Trunk Equivalency for Centrex Service Customers in the Monthly Rate.



GENERAL REGULATIONS

20. SCHOOL AND LIBRARY DISCOUNT PROGRAMS (E-Rate)

A. General

The Universal Service Support Mechanism was established to ensure affordable telecommunications service to all Americans including low-income consumers and eligible schools and libraries. Public and private schools (generally grades Kindergarten-Twelve) and public libraries and qualifying consortia may be eligible to apply for support discounts (Support) through the Schools and Libraries Universal Service Support Mechanism (E-Rate Program) in connection with the purchase of the Company’s services and equipment (Service).

In addition, these Customers may be eligible for state or local corollaries to the E-Rate Program. The Support may be provided by the E-rate Program in the form of a discount percentage of the billed charges for eligible Service. Schools, libraries, and consortia eligible for E-rate support pursuant to 47 Code of Federal Regulations part 54, subpart F shall comply with all E-rate Program rules and regulations in order to receive the Support.

B. Application for Support

1. E-Rate Program

The Customer will abide by all E-Rate Program rules for receipt of Support. The Customer is responsible for applying to the Schools and Libraries Division (SLD) of the Universal Service Administrative Company (or other authorized E-Rate Program administrator) for Support from the E-Rate program each year the Customer is eligible for the Support. The Customer will notify the Company in writing within 30 days of its receipt of a Funding Commitment Decision Letter from the SLD along with a copy of the notice and other relevant documentation as requested by the Company.

2. Other Funding Sources

The Customer is responsible for applying for Support from state and/or local administrators (Funding Sources). The Customer will notify the Company in writing within 30 days of its receipt of a Support commitment from such Funding Sources and will include a copy of its application, Funding Source Support documentation, and other relevant documentation as requested by the Company.

WI 16-09



GENERAL REGULATIONS

20. SCHOOL AND LIBRARY DISCOUNT PROGRAMS (E-Rate) (Cont’d)

C. Receipt of Support

1. E-Rate Program

The Customer will pay, in full, all invoices issued by the Company prior to the Company’s receipt of notification from the Funding Source acknowledging the Customer’s receipt of Service. Upon notification, the Company will apply discounts to the Customer’s invoices or reimburse the Customer according to the Funding Commitment Decision Letter. The Customer is responsible to apply for SLD reimbursement (instead of receiving discounted Company bills) for all eligible customer premise equipment rentals or other financed arrangements. The Company reserves the right to require the Customer to seek SLD reimbursement (instead of receiving discounted Company bills) if the Customer has not received its Funding Commitment Decision Letter from the SLD by December 31 of the funding year. All discounts or reimbursements will be retroactive to the date authorized by the SLD funding year. The Company will either apply a credit to the Customer’s account or provide the Customer with a check corresponding to the appropriate amount of Support based on Service received.

2. Other Funding Sources

The Customer will pay, in full, all invoices issued by the Company prior to the Company’s receipt of notification from the Funding Source acknowledging the Customer’s receipt of Service. Upon notification, the Company will apply discounts or reimburse the Customer for Service delivered corresponding to the Funding Source acknowledgement. These discounts or reimbursements will be retroactive to the date authorized by the Funding Source funding year. The Company may reimburse the Customer with a credit to the Customer’s account or with a check corresponding to the appropriate amount of Support based on Service received.

WI 16-09

LOCAL TERMS OF SERVICE WISCONSIN CenturyLink 2nd Revised Sheet 26.6


GENERAL REGULATIONS

20. SCHOOL AND LIBRARY DISCOUNT PROGRAMS (E-Rate) (Cont’d)

D. Failure to Obtain Support

1. The Customer will reimburse the Company if the FCC, SLD or Funding Sources fail to do so or if the FCC, SLD or Funding Sources reclaim any portion of Support sent to the Company on Customer’s behalf. Customer will not be responsible for Support withdrawn due to the Company’s material failure to provide Service.

2. The Company is not responsible for the Customer’s compliance with FCC, SLD or Funding Source rules and regulations, the Customer’s applications for Support, or any decisions or actions by the FCC, SLD or Funding Sources with respect to the Customer.

3. For Service agreements of more than one year, the Customer may not terminate the Agreement based solely on its failure to receive Support.

21. FACILITY RELOCATION COST RECOVERY FEE

Effective May 31, 2017, terms, conditions and rates for this fee are located at LOCAL TERMS OF SERVICE FOR FACILITY RELOCATION COST RECOVERY FEE.

22. MULTI-LINE TELEPHONE SYSTEMS

Pursuant to 47 CFR §9.16(b)(1) and (2), multi-line telephone systems connected to the Company’s network which were manufactured, imported, sold, leased, or installed after February 16, 2020 must be configured to:

● allow an end user to directly initiate a “911” call from any station equipped with dialing facilities, without dialing any additional digit, code, prefix, or post-fix, including any trunk-access code such as the digit 9, regardless of whether the user is required to dial such a digit, code, prefix, or post-fix for other calls, and

● provide MLTS notification to a central location at the facility where the system is installed or to another person or organization regardless of location, if the system is able to be configured to provide the notification without an improvement to the hardware or software of the system.

MLTS notification must (1) be initiated contemporaneously with the 911 call, provided that it is technically feasible to do so; (2) not delay the call to 911; and (3) be sent to a location where someone is likely to see or hear it.

Customers who connect multi-line telephone systems to the Company’s facilities must agree to defend and indemnify the Company for acts and omissions resulting in non-compliance, as described in General Regulations 10.2.

(N)

(N)

WI2020-10





CONSTRUCTION CHARGES

GENERAL

A. When service requires unusual construction or special facilities, or the cost to provide service is uneconomic, the customer may be required to bear part or all of the construction charges.

B. Construction charges include the labor, materials, and overheads related directly to the specific construction project.

C. Arrangements for payment of construction charges will be made at the time application for the construction project is made.

LOCAL TERMS OF SERVICE WISCONSIN CenturyLink 7th Revised Sheet 28


LOCAL EXCHANGE SERVICE

CENTURYTEL OF WISCONSIN, LLC dba CENTURYLINK

The following monthly rates apply for basic access line service:

ExchangesLa Crosse/ Onalaska (2) West Salem/ Barre Mills (3)

Business Access Line One-Party (1-PTY), Key System & PBX Trunk

$35.00 (I) $35.00 (I)

Residential Access Line (1)

One-Party (1-PTY) 26.50 (I) 26.50 (I)

Elementary and Secondary Schools and Public Libraries Access Line as defined in the Telecommunications Act of 1996

26.50 (I) 26.50 (I)

Payphone Line (4) 25.16 25.16

(1) Hearing impaired customers who are able and choose to use two-line voice carryover shall not be charged any intrastate non-recurring charge or monthly rate for the second line. Two-line voice carryover is the technique of using 3-way calling and 2 telephone lines, one for voice and one for TTY or similar equipment, to connect a caller who is deaf or hard of hearing but can speak, with another caller via the telecommunications relay service.

(2) The telephone rates specified above, payable monthly in advance, entitle subscribers to an unlimited number of local telephone messages to all stations bearing the designation of Coon Valley, Chaseburg, Stoddard (Coon Valley Farmers Telephone Company) Central Offices, West Salem, Barre Mills, Holmen (CenturyTel of Wisconsin, LLC) Central Offices, and La Crescent, Minnesota (Ace Telephone Association) Central Office, except coin telephones.

(3) The telephone rates specified below, payable monthly in advance entitle subscribers to an unlimited number of local telephone messages to all stations bearing the designation of La Crosse and/or Onalaska (CenturyTel of Wisconsin, LLC.) Central Office, except coin telephones.

(4) This rate went into effect October 1, 2011 when the rate concurrence between business access lines and payphone lines was discontinued.

WI2020-05




CENTURYTEL OF SOUTHERN WISCONSIN, LLC dba CENTURYLINK

CenturyTel of Southern Wisconsin, LLC will provide access to the network for any customer regardless of ownership of the customer premises equipment.

RATES PER MONTH:

Rio All Other

ExchangesBusiness One-Party (1-PTY) Access Line

$35.00 (I) $35.00 (I)

Residential (1)

One-Party (1-PTY) Access Line

25.50 (I) 26.50 (I)

System Trunk Rate (2) 35.00 (I) 35.00 (I)

Payphone Line 25.60 25.60

(1) Hearing-Impaired customers who are able and choose to use two-line voice carryover shall not be charged any intrastate non-recurring charge or monthly rate for the second line.

(2) Applies to both PBX and Key System Trunks

WI2020-05




CENTURYTEL OF FAIRWATER-BRANDON-ALTO, LLC dba CENTURYLINK


Monthly Rate

Business One-Party (1-PTY) Access Line $37.00

Residential (1) One-Party (1-PTY) Access Line 26.50 (I)

Key System Trunk 40.45

PABX Trunk 40.45

Payphone Line 39.15


WI2020-05




TELEPHONE USA OF WISCONSIN, LLC dba CENTURYLINK

Basic Exchange Service Type II

a. Basic Exchange Service rates as listed below do not include the cost of performing maintenance on non-system customer premises inside wire and jacks associated with this service. The customer has the option of obtaining maintenance on wire and jacks from sources as selected by the customer.

Rates in Type II Exchanges

Classes & Grades of Service Monthly Rate

Residence*** Business

One-Party (1-PTY) Unlimited (2) * $26.50 (I) $37.00

One-Party (1-PTY) * (+) N/A 37.00

Trunk* (+) N/A 37.00

One-Party (1-PTY) Value Pak (1) * (+) 26.50 (I) N/A

One-Party (1-PTY) Econo Pak (3) * (+) 26.50 (I) N/A

Payphone Line (5) (4) N/A 31.59

The availability of Exchange Telephone Service within a particular exchange is limited to the classes and grades of service as indicated elsewhere within this document.

All calls to 911 emergency service; calls to the Telephone Company Business Office, Directory Assistance, and Repair Service; and operator completed calls will be exempt from Message unit charges.

EAS rates apply to the above Type II rates. (excludes Value Pak and Econo Pak)

Extended Community Calling (ECC) service is provided as identified elsewhere within this document.

(1) Local message unit at $.06 per originating completed call within the serving exchange (local calls) and $.12 per originating completed call to other exchanges within the Extended Area Service Area (EAS calls) applies. A usage allowance of up to $3.60 per month is credited to total usage charges.

(2) Unlimited service - no local message unit charges apply.

(3) Local message unit at $.06 per originating completed call within the serving exchange and $.12 per originating completed call to other exchanges within the Extended Area Service Area applies.


* Basic Exchange Telephone Service does not include the provision of a station.

*** Hearing-Impaired customers who are able and choose to use two-line voice carryover shall not be charged any intrastate non-recurring charge or monthly rate for the second line.

(+) This measured service option is grandfathered to existing lines in service as of June 1, 2013. All new lines added on or after June 1, 2013 will be provided as flat rated service.

WI2020-05




CENTURYTEL OF CENTRAL WISCONSIN, LLC dba CENTURYLINK

Basic Exchange Service Type II

a. Basic Exchange Service rates as listed below do not include the cost of performing maintenance on non- system customer premises inside wire and jacks associated with this service. The customer has the option of obtaining maintenance on wire and jacks from sources as selected by the customer.

Rates in Type II Exchanges

Classes & Grades of Service Monthly Rate

Residence** Business

One-Party (1-PTY) Unlimited (c) * $26.50 (I) $37.00 (I) (e)

One-Party (1-PTY) (a) * (+) N/A 36.00 (I)

Trunk (a)* (+) N/A 36.00 (I)

One-Party (1-PTY) Value Pak (b) * (+) 26.50 (I) N/A

One-Party (1-PTY) Econo Pak (d) * (+) 25.50 (I) N/A

Payphone Line (f) N/A 25.64

The availability of Exchange Telephone Service within a particular exchange is limited to the classes and grades of service as indicated elsewhere within this document.

All calls to 911 emergency service; calls to the Telephone Company Business Office, Directory Assistance, and Repair Service; and operator completed calls will be exempt from Message unit charges.

EAS rates apply to the above Type II rates. (excludes Value Pak and Econo Pak)

Extended Community Calling (ECC) service is provided as identified elsewhere within this document.

(a) Local message unit at $.00 per originating completed call within the serving exchange and $.07 per originating completed call to other exchanges within the Extended Area Service Area applies. The $.00 and $.07 LCS usage charges are applied to the Business Volume Discount Plan as indicated elsewhere in this document is applied on an account basis to determine total billable usage charges.

(b) Local message unit at $.06 per originating completed call within the serving exchange (local calls) and $.12 per originating completed call to other exchanges within the Extended Area Service Area (EAS calls) applies. The usage allowance of up to $3.60 per month is credited to total usage charges.

(c) Unlimited service - no local message unit charges apply.

(d) Local message unit at $.06 per originating completed call within the serving exchange and $.12 per originating completed call to other exchanges within the Extended Area Service Area applies.

(e) The Business Unlimited rate includes the regular B1 rate plus $5.50 for flat rated local and extended local calling. This flat rated EAS option is applicable to Business only.

(f) This rate went into effect October 1, 2011 when the rate concurrence between business access lines and payphone lines was discontinued.

* Basic Exchange Telephone Service does not include the provision of a station.

** Hearing-Impaired customers who are able and choose to use two-line voice carryover shall not be charged any intrastate non-recurring charge or monthly rate for the second line.


WI2020-05




CENTURYTEL OF FORESTVILLE, LLC dba CENTURYLINK


Monthly Rates

Business One-Party (1-PTY) Access Line

$36.00 (I)

Residential (1) One-Party (1-PTY) Access Line

26.50 (I)

System Access Trunk (2) 36.00 (I)

Payphone Line (3) 26.91




(D)

(D)

WI2020-05




CENTURYTEL OF LARSEN-READFIELD, LLC dba CENTURYLINK

CenturyTel of Larsen-Readfield, LLC will provide access to the network for any customer regardless of ownership of the customer premises equipment.

RATES PER MONTH:

ExchangesReadfield Larsen

Business One-Party (1-PTY) Access Line

$37.00 $40.00

Residential (1)

One-Party (1-PTY) Access Line 26.00 (I) 26.50 (I)

System Trunk Rate (2) 38.00 40.00

Payphone Line (3) 29.47 43.97




WI2020-05




CENTURYTEL OF MONROE COUNTY, LLC dba CENTURYLINK

CenturyTel of Monroe County, Inc will provide access to the network for any customer regardless of ownership of the customer premises equipment.

RATES PER MONTH

All Exchanges

Business One-Party (1-PTY) Access Line $35.00 (I)


System Trunk Rate (2) 35.00


(1) Hearing Impaired customers who are able and choose to use two line voice carryover shall not be charged any instrastate non-recurring charge or monthly rate for the second line.



WI2020-05




CENTURYTEL OF NORTHWEST WISCONSIN, LLC dba CENTURYLINK

CenturyTel of Northwest Wisconsin, LLC will provide access to the network for any customer regardless of ownership of the customer premises equipment.

RATES PER MONTH:

Exchanges Residence One-Party (1-PTY) (1)

Business One-Party

(1-PTY)

System Trunk Rate(2)

Payphone Line(3)

Bennett $26.50 (I) $37.00 $40.46 N/A

Dairyland 26.50 (I) 37.00 37.00 N/A

Danbury 26.50 (I) 37.00 37.00 N/A

Dresser 26.50 (I) 37.00 42.40 N/A

Fredric 26.50 (I) 37.00 37.00 N/A

Gordon 26.50 (I) 37.00 37.00 $30.69

Hammond 26.50 (I) 37.00 42.40 N/A

Lake Nebagamon 26.50 (I) 37.00 44.56 N/A

Lewis 26.50 (I) 37.00 42.40 N/A

Minong 26.50 (I) 37.00 42.40 N/A

Osceola 26.50 (I) 37.00 42.40 N/A

Poplar 26.50 (I) 37.00 45.54 N/A

Solon Springs 26.50 (I) 37.00 40.46 N/A

Webb Lake 26.50 (I) 37.00 37.00 N/A

Webster 26.50 (I) 37.00 42.40 39.10

Cloverton, MN 16.40 29.30 42.85 N/A

West Danbury, MN 18.15 31.90 47.25 N/A




WI2020-05



WI2020-05


CENTURYTEL OF NORTHERN WISCONSIN, LLC dba CENTURYLINK

CenturyTel of Northern Wisconsin, LLC will provide access to the network for any customer regardless of ownership of the customer premises equipment.

RATES PER MONTH:

All Exchanges

Business One-Party (1-PTY) Access Line $37.00


Elementary & Secondary Schools 26.50 (I)

System Trunk Rate (2) 40.00


HIGH RATE ASSISTANCE CREDIT:

The High Rate Assistance Credits previously applicable for each residential access line were eliminated.

(1) Hearing Impaired customers who are able and choose to use two line voice carryover shall not be charged any intrastate non-recurring charge or monthly rate for the second line.






CENTURYTEL OF THE MIDWEST WISCONSIN, LLC dba CENTURYLINK

RATES PER MONTH:

Exchanges Residence One-Party (1-PTY) (1)

Business One-Party

(1-PTY)

Elementary and

Secondary Schools (2)

Business PBX

Centrex Service

Sarona $24.53 (I) $34.00 (I) $24.53 (I) $34.00 (I) $17.63

Shell Lake 25.00 (I) 34.00 (I) 25.00 (I) 34.00 (I) 17.63

Mt. Zion, Steuben, Sullivan

26.00 (I) 35.00 (I) 26.00 (I) 35.00 (I) 17.63

Wayside 26.50 (I) 37.00 (I) 26.50 (I) 37.00 (I) 17.63

Elroy 26.50 (I) 35.00 (I) 26.50 (I) 35.00 (I) 17.63

Amberg, Coleman, Pembine

26.50 (I) 35.00 (I) 26.50 (I) 35.00 (I) 17.63

Lena 26.50 (I) 35.00 (I) 26.50 (I) 35.00 (I) 17.63

Hazel Green 26.50 (I) 35.00 (I) 26.50 (I) 35.00 (I) 17.63

Turtle Lake 26.50 (I) 34.00 (I) 26.50 (I) 34.00 (I) 17.63

Chetek 26.50 (I) 32.00 (I) 26.50 (I) 34.00 (I) 17.63

Cumberland 26.50 (I) 34.00 (I) 26.50 (I) 34.00 (I) 17.63

Deforest, Poynette 26.50 (I) 37.00 26.50 (I) 37.00 17.63

Delafield, Genesee, Mukwonago, North Prairie

26.50 (I) 37.00 (I) 26.50 (I) 37.00 (I) 17.63

Footville, Milton 26.50 (I) 37.00 (I) 26.50 (I) 37.00 (I) 17.63

Goodman, Thorp 26.00 (I) 32.00 (I) 26.00 (I) 32.00 (I) 17.63

All Other Exchanges 26.50 (I) 35.00 (I) 26.50 (I) 35.00 (I) 17.63

Exchanges Payphone LineChetek $20.13 Cumberland 22.55 All Other Exchanges 22.83

(1) Hearing Impaired customers who are able and choose to use two line voice carryover shall not be charged any intrastate non-recurring charge or monthly rate for the second line.

(2) Applies to Elementary and Secondary Schools, and Public Libraries as defined in the Telecommunications Act of 1996.

WI2020-05

LOCAL TERMS OF SERVICE WISCONSIN CenturyLink 3rd Revised Sheet 39


WI 19-04


RESERVED FOR FUTURE USE (C)

(D)

(D)




CENTURYTEL OF THE MIDWEST- KENDALL, LLC dba CENTURYLINK

RATES PER MONTH:

All Exchanges

Residential One-Party (1-PTY) Access Line $26.50 (I)

Business One-Party (1-PTY) Access Line 35.00 (I)

STS Business Access Line 35.00 (I)

Business Trunk 35.00 (I)

STS Business Trunk 35.00 (I)

Payphone Line (PAL) 24.53

EXTENDED COMMUNITY CALLING (ECC) LOCAL MESSAGE RATES

Rate Per Minute

Per Minute or Fraction Thereof $0.00

WI2020-05

LOCAL TERMS OF SERVICE WISCONSIN CenturyLink 1st Revised Sheet 40.1

Effective: April 1, 2020


CENTURYLINK LINE VOLUME PLAN (CLVP)

A. TERMS AND CONDITIONS

See LOCAL TERMS OF SERVICE: CENTURYLINK LINE VOLUME PLAN (“CLVP”) for the description, terms and conditions for CLVP. Termination liability charges and/or shortfall charges apply as specified therein, if all or a portion of the services under CLVP are terminated prior to the expiration of the initial commitment period or if Customer’s account falls below the minimum line requirements.

B. Rates

1. Flat Rate Business Service, per Individual Line, Key Line, and/or Key Trunk, per month [1]

Number of Lines (Tier)/Minimum Line Requirement

Two Year Term

Three - Five Year

Terms

10 - 49 $25.99 $23.9950 - 499 24.99 22.99500 - 999 23.99 21.99

1000 - 3000 22.99 20.99

2. Optional Services

LVP Feature Package, per line/ trunk, per month

Number of Lines

(Tier)/Minimum Line

Requirement

Two Year Term

Three - Five Year

Terms

10 - 49 $5.00 $4.00 50 - 499 5.00 4.00 500 - 999 5.00 4.00

1000 - 3000 5.00 4.00

1] Touch calling service, Trunk Hunting and Extended Area Service, where applicable, are included in these rates.

(Z)

(Z)

WI2020-04

http://centurylink.com/tariffs/LTOS_Business_CLVP.pdf



EXTENDED COMMUNITY CALLING (ECC)/EXTENDED AREA SERVICE (EAS)

CenturyTel of Wisconsin, LLC

A. GENERAL

Extended Community Calling (ECC) Service provides for the completion of local messages between a customer located in an Exchange operated by the Company and customers located in different Exchanges in accordance with the regulations and rates set forth in the following.

B. DEFINITION OF TERMS

1. Extended Community Calling (ECC) Service

Interexchange local telephone service furnished at a per minute rate within the Extended Community Calling (ECC) Area.

2. Local Service Area

The Local Service Area for an Exchange consists of the basic exchange area, the Extended Area Service area, and the Extended Community Calling Service Area defined for the exchange.

C. SCOPE

1. Standard ECC Area

a. Expect as proved in 2. following, the ECC area for a Company Exchange consists of all other Exchanges within the State of Wisconsin within the same LATA, including those of other Local Exchange Companies, not included in the Extended Area Service area of the Exchange, that are either adjacent to the Exchange or are within 15 airline miles of the Exchange.

b. ECC is provided from the following exchanges to the listed ECC calling points:

Exchange ECC Calling Points Effective

La Crosse/Onalaska Bangor December 31, 1993 Trempealeau December 31, 1993 Mindoro December 10, 1996

West Salem Bangor December 31, 1993 Coon Valley December 31, 1993 Holmen December 31, 1993 Sparta December 31, 1993 Mindoro December 10, 1996




CenturyTel of Wisconsin, LLC (Cont’d)

C. SCOPE (continued)

2. Exceptions to Standard ECC Areas

a. Exclusions to Standard ECC Areas

Notwithstanding the regulations in 1. above, for the following Company Exchanges, the listed Exchanges are excluded from the Standard ECC area of the Exchange:

Exchange Excluded Exchange

b. Additions to Standard ECC Areas

In addition to the Extended Community Calling Area for an Exchange as defined in 1. above, the ECC Area of the following Company Exchanges include the listed Exchange(s):

Exchange Additions

D. Reserved

E. Rates for ECC Messages

1. Basic Rates

Rates for ECC Messages consist of a charge per minute. The per minute charge applies for each minute with a fraction of a minute being charged as a full minute of call duration. Call duration begins when the connection is established between the calling telephone and the called telephone.

Call duration ends when the calling telephone “hangs up” thereby releasing the network connection. If the called telephone “hangs up” but the calling telephone does not, call duration ends when the network connection is released by automatic timing equipment in the telephone network.

ECC per minute rates are shown as follows:

a. ECC Messages Rates

Per minute or fraction thereof:

Residence and Business First 200 minutes $0.000 201-400 minutes $0.000 Over 400 minutes $0.000

2. Operator Assisted ECC Calls

When an ECC call is completed utilizing the assistance of an operator or operator services capability, in addition to the charges specified in E.1. above, Operator Assisted Service Charges apply as specified in Part 11 of the Wisconsin Bell, Inc. Ameritech Tariff, P.S.C. of W. 20.

F. Cross Boundary Foreign Exchange Service will not be offered between a company exchange and the listed ECC calling points.

(C)

WI 19-09




CenturyTel of Wisconsin, LLC (Cont’d)

LA CROSSE-HOKAH EXTENDED AREA SERVICE (EAS)

A. GENERAL

In accordance with the Public Service Commission of Wisconsin Docket 2930-TV-101 and Minnesota Public Utilities Commission Docket P401-CP-89-951, Extended Area Service (EAS) from the La Crosse exchange to Hokah, Minnesota, an exchange of Ace Telephone Association was established.

B. RATES

1. Basic Rates

Rates for La Crosse-Hokah EAS Messages consist of a charge per minute. The per minute charge applies for each minute with a fraction of a minute being charged as a full minute of call duration. Call duration begins when the connection is established between the calling telephone and the called telephone.

Call duration ends when the calling telephone “hangs up” thereby releasing the network connection. If the called telephone “hangs up” but the calling telephone does not, call duration ends when the network connection is released either by automatic timing equipment in the telephone network or by the Operator. EAS per minute rates are shown as follows:

a. La Crosse-Hokah EAS Message Rates


Residence Service $0.00(+)

Business Service $0.00(+)

2. Operator Assisted EAS Calls

When a La Crosse-Hokah EAS call is completed utilizing the assistance of an operator or operator services capability, in addition to the charges specified in 1.a.above, Operator Assisted Service Charges apply.

(+) Grandfathered effective June 1, 2013.

(R) (R)

WI2020-05




CenturyTel of Southern Wisconsin, LLC

EXTENDED COMMUNITY CALLING

Extended Community Calling (ECC) Service provides for the completion of local messages between a customer located in an exchange operated by the Company and customers located in different exchanges in accordance with the regulations and rates set forth in the following.

A. Scope of the Extended Community Calling Area


a. Except as provided in 2. following, the ECC area for the Company exchange consists of all other exchanges within the State of Wisconsin within the same LATA, including those of other Local Exchange Companies, not included in the Extended Area Service area of the exchange, that are either adjacent to the exchange or are within 15 airline miles of the exchange.

b. ECC is provided from the following exchanges to the listed ECC Calling Points.

Exchange ECC Calling Points

Rio Columbus Randolph

Randolph Fall River Markesan Rio Columbus Waupun Burnett Kingston

Fox Lake Markesan Waupun Cambria Fall River Brandon Kingston Juneau Burnett




CenturyTel of Southern Wisconsin, LLC (Cont’d)

A. Scope of the Extended Community Calling Area (Continued)

1. Standard ECC Area (Continued)

c. ECC is provided from the following exchanges to the listed ECC Calling Points. (Continued)


Cambria

Kingston

Fall River

Markesan

Fox Lake

Beaver Dam

Columbus

Fall River

Cambria

Randolph

Beaver Dam

Fox Lake

Reeseville

Waterloo

B. Reserved

C. Rates for ECC Messages

1. Rates for ECC Messages consist of a charge per minute. The per minute charge applies for each minute with a fraction of a minute being charged as a full minute of call duration. Call duration begins when the connection is established between the calling telephone and the called telephone.

Call duration ends when the calling telephone “hangs up” thereby releasing the network connection. If the called telephone “hangs up” but the calling telephone does not, call duration ends when the network connection is released either by automatic timing equipment in the telephone network or by the Operator. ECC per minute rates are shown as follows:

ECC Message Rates Per minute or fraction thereof:

Residence Service $0.00 Business Service $0.00

(C)

WI 19-09




CenturyTel of Southern Wisconsin, LLC (Cont’d)

C. Rates for ECC Messages (Continued)


Where an ECC call is completed utilizing the assistance of an operator or operator services capability, in addition to the charges specified in 1. above, Operator Assisted Service Charges apply.

EXTENDED AREA SERVICE

Extended area service exists between these exchanges:

Cambria to Randolph and Rio

Fall River to Columbus and Rio

Fox Lake to Beaver Dam and Randolph

Randolph to Beaver Dam, Cambria and Fox Lake

Rio to Cambria and Fall River




CenturyTel of Fairwater-Brandon-Alto LLC


A. General

1. Extended Area Service (EAS) provides for completion of local messages between a customer located in a Basic Exchange Area operated by the Company and customers located in different exchanges as described below.

2. EAS is offered with two pricing options as follows:

Non-Measured Calling Option - Customers can choose non-measured calling for a flat monthly rate for calls to exchanges described below.

Measured Calling Option (+) - Customers can choose to pay a per-minute of use rate for each call placed to exchanges described below.

3. EAS is provided from originating exchanges to terminating exchanges as follows:

Originating Exchange: Terminating Exchange: Brandon Waupun

B. Rates

1. Measured Option (+) EAS calls will be based on a per-minute of use charge with a fraction of a minute being charged as a full minute of call duration.

2. Call duration begins when the connection is established between the calling party and the called party, and ends when the called party "hangs up," thereby releasing the network connection. If the called party "hangs up" but the calling party does not, the call duration ends when the network connection is released either by automatic timing equipment in the telephone network or by the operator.

Non-measured Monthly Calling Option: $0.00 per month

Measured Calling Option (+): $0.00 per minute of use

Non-recurring charges apply.


(R)

(R)

WI2020-05




CenturyTel of Fairwater-Brandon-Alto LLC (Cont’d)


Extended Community Calling (ECC) Service provides for the completion of local messages between a customer located in an Exchange operated by the Company and customers located in different Exchanges in accordance with the regulations and rates set forth in the following:



a. Except as provided in 2. following, the ECC area for a Company Exchange consists of all other Exchanges within the State of Wisconsin within the same LATA, including those of other Local Exchange companies, that are either adjacent to the Exchange or are within 15 airline miles of the Exchange.

b. ECC is provided from the following exchange to the listed ECC calling points.


Brandon

Rosendale

Fond du Lac

Markesan

Pickett

Oakfield

Fox Lake

B. Reserved

(M) Material moved to Sheet 48.1

(C)

(M)

(M)

WI 19-09

LOCAL TERMS OF SERVICE WISCONSIN CenturyLink Original Sheet 48.1



CenturyTel of Fairwater-Brandon-Alto LLC (Cont’d)

EXTENDED COMMUNITY CALLING (Cont’d)


1. Basic Rates


Call duration ends when the calling telephone “hangs up”, thereby releasing the network connection. If the called telephone “hangs up” but the calling telephone does not, call duration ends when the network connection is released either by automatic timing equipment in the telephone network or by the operator. ECC per minute rates are shown as follows:

ECC Message Rates Per minute or fraction thereof:





(M)

(M)

WI 19-09




CenturyTel of Central Wisconsin, LLC

A. Local Exchange Access Line Service is provided as Type II service as determined by the Telephone Company. The service Type available to customers at a given exchange is indicated in C.1 following.

Local Exchange Access Line Service consists of an exchange access line terminated at the Customer Premises.

B. Local Exchange Access Line Service Type II

Local Exchange Access Line Service Type II consists of Basic Exchange Service, Extended Area Service and Extended Community Calling (ECC) if applicable. Basic Exchange Service Type II, Extended Area Service, Business Volume Discount Plan and Extended Community Calling (ECC) are described in 1.-5. following.

1. Basic Exchange Service Type II Within the Base Rate Area, as shown on Base Rate and Exchange Area Boundary Maps, the Basic Exchange Service rates for trunk and one-party access lines apply.

2. Extended Area Service Extended Area Service (EAS) rates are applied to Type II Basic Exchange Residence R-1 Unlimited Services and Coin/COPT Coin Line Services only. These Extended Area Service Rates do not apply to the Residence One-Party Econo Pak or to the Residence One-Party Value Pak Services.

3. Business Volume Discount (BVD) Plan The Business Volume Discount Plan applies to all Type II Business and Customer Owned Coin Operated Telephone Service Customers which enables them to have volume discounts on their local and EAS usage (Local message unit rates) based on attainment of certain dollar thresholds of usage which are as follows:

- No discount for local and EAS usage below $5.00 - 10% discount for local and EAS usage from $5.00 to and including $14.99 - 30% discount for local and EAS usage from $15.00 to and including $24.99 - 50% discount for local and EAS usage from $25.00 and above

These discounts are to be applied on an account basis. Account is defined as all services billed to a single billing telephone number at a single service address.


a. Extended Community Calling (ECC) Service provides for the completion of local messages between customer located in an Exchange operated by the Company and customers located in different Exchanges in accordance with the regulations set forth in the following.

b. ECC Service is applicable for all calling between exchanges that either are adjacent or within a fifteen (15) mile radius of the customer's home exchange and within the customer's home LATA. Excluded from ECC are calls within the local calling area. Calls to toll points outside the adjacent exchange and beyond the 15 mile radius, local calling area calls, and assisted calls will continue to be billed at the normal rate.



EXTENDED COMMUNITY CALLING (ECC)/EXTENDED AREA SERVICE(EAS)

CenturyTel of Central Wisconsin, LLC (Cont’d)

B. Local Exchange Access Line Service Type II (Continued)

5. Extended Community Calling (ECC) Service (Continued)

c. Reserved

d. Message detail will be provided for all ECC calls at no additional charge.

e. This service is furnished subject to the general regulations found in this document.

f. The Extended Community Calling (ECC) Area for each exchange, presently in service, is listed in I.C.2. of this document.

g. Rates for ECC Messages consist of a charge per minute. The per minute charge applies for each minute or any fractional minute of call duration. Call duration is determined in accordance with the regulations covering the development of chargeable time for two point Message Telecommunications Service. ECC per minute rates are shown in i. following.

h. Where an ECC call is completed utilizing the assistance of an operator in addition to the charges specified in g. preceding, the Service Charges for Customer Dialed Calling Card, Operator Station or Person-to-Person, as appropriate, apply, except as follows. Where the assistance of an operator is utilized to reestablish a call which has been interrupted, or to place a call for calling parties who identify themselves as handicapped and unable to dial the call because of the handicap, the Operator Service Charge will not apply.

i. Rates for ECC calls are as follows:

Per Minute or Fraction Thereof $ 0.00

(C)

WI 19-09





C. EXCHANGE DATA

1. The following information pertaining to each Local Exchange is provided below.

a. Basic Exchange Service Type

b. Exchanges in Extended Area Service Area.

Basic Exchange Service Exchanges in Extended

Exchange Type Area Service Area

Alma Center II Black River Falls, Fairchild, Hixton, Merrillan

Arcadia II Centerville, Independence, Whitehall

Argyle II

Augusta II Eau Claire, Osseo

Bangor II Holmen, Mindoro

Benton II Cuba City

Black Creek II Appleton, Nichols, Seymour

Black River Falls II Alma Center, Hixton, Melrose, Merrillan, Taylor

Blair II Ettrick, Taylor, Whitehall

Centerville II Arcadia, Galesville, Trempealeau

Cleghorn II Eau Claire, Eleva

Darlington II Gratiot, Shullsburg, Wiota

Denmark II Green Bay

Ettrick II Blair, Galesville

Fairchild II Alma Center, Osseo

Fall Creek II Eau Claire

Fountain City II Cochrane, Waumandee, Winona, Minnesota





C. EXCHANGE DATA (Continued)

1. (Continued)



Galesville II Centerville, Ettrick, Holmen, Trempealeau

Gratiot II Darlington, Shullsburg, South Wayne, Wiota

Hixton II Alma Center, Black River Falls, Northfield, Taylor

Holmen II Bangor, Galesville, La Crosse, Mindoro

Kingston II Markesan, Pardeeville

Luxemburg II Casco, Green Bay, New Franken

Markesan II Kingston

Melrose II Black River Falls

Merrillian II Alma Center, Black River Falls

Mindoro II Bangor, Holmen

Montfort II Cobb, Fennimore, Highland

Muscoda II Avoca, Blue River






1. (Continued)



New Franken II Green Bay, Luxemburg

Nichols II Black Creek, Seymour

Osseo II Augusta, Fairchild, Northfield, Pigeon Falls, Pleasantville, Strum

Pickett II Oshkosh

Rosendale II Fond du Lac

Seymour II Black Creek, Green Bay, Nichols

Shiocton II Appleton

Shullsburg II Darlington, Gratiot

Taylor II Black River Falls, Blair, Hixton

Trempealeau II Centerville, Galesville

Wautoma II Neshkoro, Wild Rose

Whitehall II Arcadia, Blair, Independence, Pigeon Falls, Pleasantville

Wiota II Darlington, Gratiot, South Wayne






2. EXTENDED COMMUNITY CALLING SERVICE IS PROVIDED IN THE FOLLOWING EXCHANGES:

Exchange

Alma Center

Acadia

Argyle

Augusta

Extended Community Calling Area

Northfield Pigeon Falls Taylor

Blair Cochrane Ettrick Fountain City Galesville Waumadee

Blanchardville Browntown Darlington Gratiot Hollandale Monroe Monticello New Glarus South Wayne Wiota Woodford

Boyd Cleghorn Fairchild Fall Creek Stanley

Exchange

Bangor

Benton

Black Creek


Cashton Cataract Coon Valley Fort McCoy La Crosse Sparta West Salem

Belmont Darlington Dickeyville Hazel Green Platteville Shullsburg

Bear Creek Hortonville Little Chute New London Oneida Shiocton

Thorp






2. EXTENDED COMMUNITY CALLING SERVICE IS PROVIDED IN THE FOLLOWING EXCHANGES: (Cont’d)

Exchange

Black River Falls

Blair

Centerville

Cleghorn

Darlington

Denmark


Arcadia Galesville

Ettrick Fountain City Holmen

Augusta Fall Creek Mondovi Osseo Pleasantville Rock Falls Strum

Argyle Belmont Benton Blanchardville Hollandale Mineral Point South Wayne Woodford

De Pere Kewaunee Luxemburg New Franken Tisch Mills Wayside

Exchange

Ettrick

Fairchild

Fall Creek

Fountain City

Galesville

Gratiot


Arcadia Centerville Holmen Melrose Mindoro Trempealeau

Augusta Hixton Merrillan Northfield

Augusta Boyd Cadott Chippewa Falls Cleghorn Osseo

Arcadia Centerville Trempealeau

Arcadia Blair Melrose Mindoro

Argyle Browntown Woodford






2. EXTENDED COMMUNITY CALLING SERVICE IS PROVIDED IN THE FOLLOWING EXCHANGES: Cont’d)

ExchangeExtended Community

Calling Area ExchangeExtended Community

Calling AreaHixton Fairchild

Merrillan Pigeon Falls Pleasantville Whitehall

Mindoro Cataract Ettrick Fort McCoy Galesville LaCrosse Melrose Sparta West Salem

Holmen Centerville Ettrick Tremplealeau West Salmen

Montfort Avoca Belmont Boscobel Dodgeville Lancaster Mineral Point Muscoda Platteville

Kingston Cambria Fox Lake Randolph Waupun

Muscoda Boaz Boscobel Highland Ithaca Lone rock Montfort Mount Zion Richland Center

Luxemburg Algoma Brussels Denmark Forrestville Kewaunee

New Franken Brussels Casco Denmark De Pere

Markesan Brandon Cambria Fox Lake Randolph Waupun

Melrose Cataract Ettrick Galesville Mindoro

Merrillan Fairchild Hixton Northfield







Extended Community Extended CommunityExchange Calling Area Exchange Calling Area

Nichols Bear Creek Shiocton Bear Creek Bonduel Black Creek Clintonville

Clintonville Mill Center

Hortonville Oneida New London Pulaski Nichols Shiocton Readfield

Seymour

Osseo Cleghorn Eleva Shullsburg Belmont Fall Creek Benton Whitehall Cuba City

Hazel Green Wiota

Pickett Brandon Rosendale Taylor Alma Center

Independence Rosendale Brandon Northfield

Oakfield Pigeon Falls Pickett Pleasantville Waupun Whitehall

Trempealeau Ettrick Seymour Appleton Fountain City

Bounduel Holmen De Pere La Crosse Little Chute Mill Center Oneida Wautoma Almond Pulaski Coloma Shiocton Hancock Wrightstown Plainfield

Poy Sippi Red Granite







Extended Community Exchange Calling Area

Whitehall Hixton Northfield Osseo Strum Taylor

Wiota Argyle Blanchardville Browntown Shullsburg Woodford



EXTENDED COMMUNITY CALLING(ECC)/EXTENDED AREA SERVICE (EAS)


LOCAL EXCHANGE ACCESS LINE SERVICE

D. RATES (Continued)

2. Sum of Extended Area Service Rates by Exchange

Exchange Residence (1)

Business, Schools

and Libraries

Business Trunk

Coin/COPT Coin

Alma Center $0.00 N/A N/A $3.00

Arcadia 0.00 N/A N/A 1.00

Argyle 0.00 N/A N/A 0.00

Augusta 0.00 (R) N/A N/A 5.00

Bangor 0.00 N/A N/A 3.00

Benton 0.00 N/A N/A 1.00

Black Creek 0.00 (R) N/A N/A 5.00

Black River Falls 0.00 N/A N/A 2.00

Blair 0.00 N/A N/A 1.00

Centerville 0.00 N/A N/A 3.00

Cleghorn 0.00 (R) N/A N/A 5.00

Darlington 0.00 N/A N/A 1.00

Denmark 0.00 (R) N/A N/A 5.00

Ettrick 0.00 N/A N/A 1.00

Fairchild 0.00 N/A N/A 1.00

NOTES:

(1) The R1 Extended Area Service Rate does not apply to the One-Party Econo Pak or to the One-Party Value Pak Service in Type II exchanges.

N/A = Not Applicable

WI 19-04









Business, Schools

and Libraries

Business Trunk

Coin/COPT Coin

Fall Creek $0.00 (R) N/A N/A $5.00

Fountain City 0.00 (R) N/A N/A 4.00

Galesville 0.00 N/A N/A 3.00

Gratiot 0.00 N/A N/A 1.00

Hixton 0.00 N/A N/A 3.00

Holman 0.00 (R) N/A N/A 5.00

Kingston 0.00 N/A N/A 2.00

Luxemburg 0.00 (R) N/A N/A 5.00

Markesan 0.00 N/A N/A 1.00

Melrose 0.00 N/A N/A 3.00

Merrillan 0.00 N/A N/A 3.00

Mindoro 0.00 N/A N/A 2.00

Montfort 0.00 N/A N/A 3.00

Muscoda 0.00 N/A N/A 0.50

New Franken 0.00 (R) N/A N/A 5.00

Nichols 0.00 N/A N/A 1.00

NOTES:



WI 19-04









Business, Schools

and Libraries

Business Trunk

Coin/COPT Coin

Osseo $0.00 N/A N/A $1.00

Pickett 0.00 (R) N/A N/A 5.00

Rosendale 0.00 (R) N/A N/A 5.00

Seymour 0.00 (R) N/A N/A 5.00

Shiocton 0.00(R) N/A N/A 5.00

Shullsburg 0.00 N/A N/A 2.00

Taylor 0.00 N/A N/A 3.00

Trempealeau 0.00 N/A N/A 0.50

Wautoma 0.00 N/A N/A 1.00

Whitehall 0.00 N/A N/A 2.00

Wiota 0.00 N/A N/A 0.50

NOTES:



WI 19-04




RESERVED FOR FUTURE USE

WI 17-05





WI 17-05



EXTENDED COMMUNITY CALLING(ECC)/EXTENDED AREA SERVICE(EAS)

Telephone USA of Wisconsin, LLC

A. Local Exchange Access Line Service is provided as Type II service as determined by the Telephone Company. The service Type available to customers at a given exchange is indicated in elsewhere in this document.

Local Exchange Access Line Service consists of an exchange access line terminated at the Customer Premise.

B. Local Exchange Access Line Service Type II

Local Exchange Access Line Service Type II consists of Basic Exchange Service, Extended Area Service and Extended Community Calling (ECC) if applicable. Basic Exchange Service Type II, Extended Area Service, Business Volume Discount Plan and Extended Community Calling (ECC) are described in 1.-5. following.

1. Basic Exchange Service Type II

Within the Base Rate Area, as shown on Base Rate and Exchange Area Boundary Maps filed with the Public Service Commission of Wisconsin, the Basic Exchange Service rates for trunk and one-party access lines apply

2. Extended Area Service

Extended Area Service (EAS) rates are applied to Type II Basic Exchange Residence R-1 Unlimited Services and Coin/COPT Coin Line Services only. These Extended Area Service Rates do not apply to the Residence One-Party Econo Pak or to the Residence One-Party Value Pak Services.

3. Business Volume Discount (BVD) Plan

The Business Volume Discount Plan applies to all Type II Business and Customer Owned Coin Operated Telephone Service Customers which enables them to have volume discounts on their local and EAS usage(Local message unit rates based on attainment of certain dollar thresholds of usage which are as follows:

- No discount for local and EAS usage below $5.00 - 10% discount for local and EAS usage from $5.00 to and including $14.99 - 30% discount for local and EAS usage from $15.00 to and including $24.99 - 50% discount for local and EAS usage from $25.00 and above

These discounts are to be applied on an account basis. Account is defined as all services billed to a single billing telephone number at a single service address.


a. Extended Community Calling (ECC) Service provides for the completion of local messages between a customer located in an Exchange operated by the Company and customers located in different Exchanges in accordance with the regulations set forth in the following.

b. ECC Service is applicable for all calling between exchanges that either are adjacent or within a fifteen (15) mile radius of the customer's home exchange and within the customer's home LATA. Excluded from ECC are calls within the local calling area. Calls to toll points outside the adjacent exchange and beyond the 15 mile radius, local calling area calls, and assisted calls will continue to be billed at the normal rate.




Telephone USA of Wisconsin, LLC (Cont’d)

Local Exchange Access Line Service Type II (Continued)

5. Extended Community Calling (ECC) Service (Continued)

c. Reserved

d. Message detail will be provided for all ECC calls at no additional charge.

e. This service is furnished subject to the general regulations found in this document.

f. The Extended Community Calling (ECC) Area for each exchange, presently in service, is listed elsewhere in this document.

g. Rates for ECC Messages consist of a charge per minute. The per minute charge applies for each minute or any fractional minute of call duration. Call duration is determined in accordance with the regulations covering the development of chargeable time for two point Message Telecommunications Service. ECC per minute rates are shown in i. following.

h. Where an ECC call is completed utilizing the assistance of an operator in addition to the charges specified in g. preceding, the Service Charges for Customer Dialed Calling Card, Operator Station or Person-to-Person, as appropriate, apply, except as follows. Where the assistance of an operator is utilized to reestablish a call which has been interrupted, or to place a call for calling parties who identify themselves as handicapped and unable to dial the call because of the handicap, the Operator Service Charge will not apply.

i. Rates for ECC calls are as follows:

Per Minute or Fraction Thereof $ 0.00

(C)

WI 19-09





C. EXCHANGE DATA

1. The following information pertaining to each Local Exchange is provided below.

a. Basic Exchange Service Type

b. Exchanges in Extended Area Service Area.

Basic Exchange

Service Exchanges in Extended Exchange Type Area Service Area

Balsam Lake II Amery, Centuria, Fox Creek, Milltown, St. Croix Falls

Barron II Almena, Cameron, Dallas, Prairie Farm, Rice Lake

Birchwood II Rice Lake

Boyceville II Knapp, Menomonie, Wheeler

Butternut II Park Falls

Centuria II Balsam Lake, Fox Creek, Milltown, St. Croix Falls

Colfax II Bloomer, Elk Mound, Menomonie, Sand Creek

Eastman II Seneca, Prairie du Chien, Wauzeka

Elk Mound II Colfax, Eau Claire, Elk Lake, Menomonie

Elmwood II Eau Galle, Plum City, Spring Lake, Spring Valley

Gillett II Suring

Glenwood City II

Glidden II

Hayward II Spider Lake, Stone Lake

Knapp II Boyceville, Menomonie






1. (Continued) Basic Exchange Service Exchanges in Extended


Lakewood II Suring, Wabeno

Laona II Crandon, Wabeno

Maiden Rock II Pepin, Plum City

Mellen II

Park Falls II Butternut

Pepin II Maiden Rock

Plum City II Arkansaw, Elmwood, Maiden Rock

Prairie du Chien II Eastman, McGregor, Iowa, Wauzeka

Prescott II Ellsworth, Hastings, Minnesota, River Falls

Rice Lake II Barron, Birchwood, Cameron, Canton

St. Croix Falls II Balsam Lake, Centuria, Cushing,Dresser, Milltown, Taylor Falls, Minnesota

Seneca II DeSoto, Eastman, Gays Mills

Spider Lake II Hayward

Springbrook II Spooner

Stone Lake II Hayward

Suring II Gillett, Lakewood

Wabeno II Lakewood, Laona

Wauzeka II Eastman, Prairie du Chien

Wheeler II Boyceville, Menomonie

Winter II






2. EXTENDED COMMUNITY CALLING SERVICE IS PROVIDED IN THE FOLLOWING EXCHANGES:

Extended Extended Community Community

Exchange Calling Area Exchange Calling Area

Balsam Lake Cushing Colfax Boyceville Dresser Elk Lake Frederic Menard Luck Wheeler Osceola Turtle Lake

Barron Canton Eastman Gays Mills Chetek Stueben Cumberland Woodman Ridgeland Turtle Lake

Birchwood Bruce Elk Mound Chippewa Falls Exeland Downsville Radisson Rock Falls Sarona Spooner Elmwood Arkansaw Stone Lake Downsville Weyerhauser Durand

Ellsworth Knapp Menomonie

Boyceville Colfax Woodville Glenwood City Prairie Farm Ridgeland Spring Lake Gillett Abrams Woodville Bonduel

Cecil Keshena

Butternut Glidden Krakow Lena Oconto Falls Pulaski

Centuria Amery Cushing Dresser Frederic Luck Osceola






2. EXTENDED COMMUNITY CALLING SERVICE IS PROVIDED IN THE FOLLOWING EXCHANGES: (Continued)



Glenwood City Baldwin Boyceville Laona Amberg Clear Lake Argonne Deer Park Goodman Hammond Phelps Knapp Three Lakes New Richmond Prairie Farm Maiden Rock Arkansaw Spring Lake Bay City Spring Valley Ellsworth Wheeler Hager City Woodville

Glidden Butternut Mellen Ashland Mellen Glidden Namekagon Lake Hurley Park Falls Marengo Spider Lake Mason Winter Namekagon Lake

Hayward Cable Gordon Park Falls Glidden Minong Phillips Radisson Soo Lake Springbrook Winter

Knapp Baldwin Downsville Elmwood Glenwood City Pepin Arkansaw Spring Lake Durand Spring Valley Nelson Wheeler Plum City Woodville

Plum City Bay City Lakewood Coleman Durand

Crivitz Eau Galle Kashena Ellsworth Pickerel Pepin Twin Bridge Spring Valley White Lake









Prairie du Bagley Stone Lake Birchwood Chien Bloomington Radisson

Mount Hope Sarona Spooner Springbrook

Prescott Hager City Suring Cecil

Coleman Keshena

Rice Lake Almena Lena Chetek Oconto Falls Cumberland Sarona Weyerhauser Wabeno Amberg

Crandon Pickerel

St. Croix Falls Amery Twin Bridge Fox Creek Luck Osceola Wauzeka Bloomington

Boscobel Fennimore Mount Hope

Seneca Liberty Pole Mount Zion Mount Zion Steuben Readstown Woodman Soldiers Grove Steuben

Spider Lake Cable Glidden Namekagon Lake Radisson Winter

Springbrook Hayward Minong Stone Lake









Wheeler Colfax Dallas Glenwood City Knapp Prairie Farm Ridgeland Sand Creek

Winter Exeland Glen Flora Glidden Hawkins Ladysmith Park Falls Radisson Soo Lake Spider Lake








Business, Schools

and Libraries

Business Trunk

Coin/COPT Coin

Balsam Lake $0.00 (R) N/A N/A $4.00

Barron 0.00 (R) N/A N/A 4.00

Birchwood 0.00 (R) N/A N/A 3.00

Boyceville 0.00 (R) N/A N/A 4.00

Butternut 0.00 N/A N/A 2.00

Centuria 0.00 (R) N/A N/A 3.00

Colfax 0.00 (R) N/A N/A $4.00

Eastman 0.00 (R) N/A N/A 3.00

Elk Mound 0.00 (R) N/A N/A 6.00

Elmwood 0.00 N/A N/A 2.00

Gillett 0.00 N/A N/A 1.00

Glenwood City 0.00 N/A N/A 0.00

Glidden 0.00 N/A N/A 0.00

Hayward 0.00 N/A N/A 2.00

Knapp 0.00 (R) N/A N/A 4.00

Lakewood 0.00 N/A N/A 2.00

Laona 0.00 N/A N/A 2.00

Maiden Rock 0.00 N/A N/A 1.00

Mellen 0.00 N/A N/A 0.00

NOTES:



WI2020-05








Business, Schools

and Libraries

Business Trunk

Coin/COPT Coin

Park Falls $0.00 N/A N/A $0.50

Pepin 0.00 N/A N/A 0.50

Plum City 0.00 N/A N/A 1.00

Prairie du Chien 0.00 N/A N/A 1.00

Prescott 0.00 (R) N/A N/A 4.00

Rice Lake 0.00 (R) N/A N/A 3.00

St. Croix Falls 0.00 (R) N/A N/A 3.00

Seneca 0.00 (R) N/A N/A 4.00

Spider Lake 0.00 (R) N/A N/A 3.00

Springbrook 0.00 (R) N/A N/A 3.00

Stone Lake 0.00 (R) N/A N/A 3.00

Suring 0.00 (R) N/A N/A 3.00

Wabeno 0.00 (R) N/A N/A 3.00

Wauzeka 0.00 (R) N/A N/A 3.00

Wheeler 0.00 (R) N/A N/A 4.00

Winter 0.00 N/A N/A 0.00

NOTES:



WI2020-05




CenturyTel of Forestville, LLC


Two-Way Service

Forestville – Brussels Forestville – Little Sturgeon Forestville – Algoma Forestville – Sturgeon Bay Brussels – Sturgeon Bay Little Sturgeon – Brussels Little Sturgeon – Sturgeon Bay





a. Except as provided in 2. following, the ECC area for a Company Exchange consists of all other Exchanges within the State of Wisconsin within the same LATA, including those of other Local Exchange Companies, not included in the Extended Area Service area of the Exchange, that are either adjacent to the Exchange or are within 15 airline miles of the Exchange.



Brussels Algoma Effective July 27, 1995 Casco Effective July 27, 1995 Luxemburg Effective July 27, 1995 New Franken Effective July 27, 1995

Forestville Casco Effective December 15, 1994 Luxemburg Effective December 15, 1994



Notwithstanding the regulations in 1. Above, for the following Company Exchanges, the listed Exchanges are excluded from the standard ECC Area of the Exchange:


Little Sturgeon Oconto

b. Additions to Standard ECC Areas In addition to the Extended Community Calling Area for an Exchange as defined in 1. above, the ECC Area of the following Company Exchanges include the listed Exchange(s):

Exchange Additions




CenturyTel of Forestville, LLC (Cont’d)

B. Cross Boundary Foreign Exchange Service will not be offered between a company exchange and the Listed ECC calling points.


1. Basic Rates



a. ECC Message Rates





(D)

WI 19-09




CenturyTel of Larsen-Readfield, LLC

EAS SERVICE

Extended Area Service is furnished between the following exchanges:

Two-Way EAS

Readfield – Fremont Readfield – Larsen Readfield – New London Larsen – Neenah – Menasha

EXTENDED COMMUNITY CALLING SERVICE

Extended Community Calling (ECC) Service provides for the completion of local messages between a customer located in an Exchange operated by the Company and customers located in different Exchanges in accordance with the regulations and rates set forth in the following. ECC may include calls from an exchange operated by a Company to a local calling area as defined in 47 C.F.R. 24.202(a).

A. Scope of the Extended Calling Area


a. The ECC area for a Company Exchange consists of all other Exchanges within the State of Wisconsin within the same LATA, including those of other Local Exchange Companies, not included in the Extended Area Service area of the Exchange, that are either adjacent to the Exchange or are within 15 airline miles of the Exchange.

b. ECC is provided from the following Exchanges to the listed ECC calling point:


Larsen Appleton Effective December 31, 1993 Fremont Effective December 31, 1993 Hortonville Effective December 31, 1993 New London Effective December 31, 1993 Omro Effective December 31, 1993 Oshkosh Effective December 31, 1993 Winneconne Effective December 31, 1993

Readfield Hortonville Effective December 31, 1991 Manawa Effective December 31, 1991 Poy Sippi Effective December 31, 1991 Weyauwega Effective December 31, 1991 Winneconne Effective December 31, 1991 Shiocton Effective October 22, 1996

B. Cross Boundary Foreign Exchange Service will not be offered between a Company Exchange and the listed ECC calling points.

(D)

WI 19-09




CenturyTel of Larsen-Readfield, LLC (Cont’d)

A. Rates for ECC Messages

1. Basic Rates







Where an ECC call is completed utilizing the assistance of an operator or operator services capability, in addition to the charges specified in 1. Above, Operator Assisted Service Charges apply.




CenturyTel of Monroe County, LLC

EAS SERVICE


Exchange Extended Area Service

Cashton 1. Cataract 2. Norwalk 3. Ontario 4. Sparta 5. Wilton 6. Westby

Cataract 1. Cashton 2. Norwalk 3. Ontario 4. Sparta 5. Wilton

Norwalk 1. Cashton 2. Cataract 3. Ontario 4. Sparta 5. Wilton

Sparta 1. Cashton 2. Cataract 3. Norwalk 4. Ontario 5. Wilton

Wilton 1. Cashton 2. Cataract 3. Norwalk 4. Ontario 5. Sparta 6. Kendall

Ontario 1. Cashton 2. Cataract 3. Norwalk 4. Sparta 5. Wilton




CenturyTel of Monroe County, LLC (Cont’d)








Cashton Bangor Effective December 31, 1993 Coon Valley Effective December 31, 1993 La Farge Effective December 31, 1993 Viroqua Effective December 31, 1993

Cataract Bangor Effective April 27, 1995 Melrose Effective April 27, 1995 Mindoro Effective December 10, 1996

Norwalk Tomah Effective December 31, 1993 Kendall Effective October 1, 1994

Ontario Hillsboro Effective April 20, 1995 Kendall Effective April 20, 1995 La Farge Effective April 20, 1995 Viola Effective April 20, 1995 Westby Effective April 20, 1995 Yuba Effective April 20, 1995

Sparta Bangor Effective December 31, 1993 Tomah Effective December 31, 1993 Warrens Effective December 31, 1993 West Salem Effective December 31, 1993 Mindoro Effective December 10, 1996

Wilton Camp Douglas Effective April 13, 1995 Elroy Effective April 13, 1995 Hillsboro Effective April 13, 1995 Tomah Effective April 13, 1995




CenturyTel of Monroe County, LLC (Cont’d)

EXTENDED COMMUNITY CALLING SERVICE (Cont’d)

A. Scope of the Extended Community Calling Area (continued)



Notwithstanding the regulations in 1. above, for the following Company Exchanges, the listed Exchanges are excluded from the Standard ECC Area of the Exchange:




Exchange Additions

B. Cross Boundary Foreign Exchange Service will not be offered between a company exchange and the listed ECC calling points.


1. Basic Rates


Call duration ends when the calling telephone "hangs up" thereby releasing the network connection. If the called telephone "hangs up" but the calling telephone does not, call duration ends when the network connection is released either by automatic timing equipment in the telephone network or by the Operator. ECC per minute rates are shown as follows:



Residence Service $0.00

Business Service $0.00



(D)

WI 19-09




CenturyTel of Northwest Wisconsin, LLC

EXTENDED AREA SERVICES (EAS)


Bennett - - Gordon Bennett - - Solon Springs Dairyland - - Danbury Dairyland - - Webb Lake Dairyland - - Webster Danbury - - Dairyland Danbury - - Webb Lake Danbury - - Webster Dresser - - Osceola Dresser - - St. Croix Falls Frederic - - Cushing Frederic - - Lewis Frederic - - Luck Gordon - - Bennett Gordon - - Solon Springs Hammond - - Baldwin Hammond - - Woodville Lake Nebagamon - - Superior Lewis - - Frederic Minong - - Spooner Osceola - - Dresser Osceola - - Lindstrom, MN Osceola - - Scandia, MN Poplar - - Superior Solon Springs - - Bennett Solon Springs - - Gordon Webb Lake - - Dairyland Webb Lake - - Danbury Webb Lake - - Webster Webster - - Dairyland Webster - - Danbury Webster - - Siren Webster - - Webb Lake




CenturyTel of Northwest Wisconsin, LLC (Cont’d)







Exchange ECC Calling Points Bennett Lake Nebagamon Effective August 1, 1994

Maple Effective August 1, 1994 Poplar Effective August 1, 1994 Superior Effective August 1, 1994

Dairyland None

Danbury Siren Effective October 1, 1994 Grantsburg Effective October 1, 1994

Dresser Balsam Lake Effective December 31, 1993 Centuria Effective December 31, 1993 Star Prairie Effective December 31, 1993 Amery Effective October 1, 1994 Somerset Effective December 15, 1994

Frederic Balsam Lake Effective December 31, 1993 Centuria Effective December 31, 1993 Fox Creek Effective December 31, 1993 Milltown Effective December 31, 1993 Falun Effective October 1, 1994 Grantsburg Effective October 1, 1994 Siren Effective October 1, 1994 Trade Lake Effective October 1, 1994 Webster Effective March 16, 1995

Gordon Minong Effective December 31, 1993 Barnes Effective August 1, 1994 Hayward Effective August 1, 1994

Hammond Deer Park Effective December 31, 1993 Glenwood City Effective December 31, 1993 Hudson Effective December 31, 1993 New Richmond Effective December 31, 1993 River Falls Effective December 31, 1993 Roberts Effective December 31, 1993 Spring Valley Effective December 31, 1993 Spring Lake Effective October 1, 1994





EXTENDED COMMUNITY CALLING SERVICE(Cont’d)


1. Standard ECC Area (continued)


Exchange ECC Calling Points Lake Nebagamon Barnes Effective December 31, 1993

Iron River Effective December 31, 1993 Poplar Effective December 31, 1993 Bennett Effective August 1, 1994 Maple Effective August 1, 1994 Solon Springs Effective August 1, 1994

Lewis Cumberland Effective December 31, 1993 Luck Effective December 31, 1993 Milltown Effective December 31, 1993 Shell Lake Effective December 31, 1993 Falun Effective October 1, 1994 Grantsburg Effective October 1, 1994 Siren Effective October 1, 1994 Trade Lake Effective October 1, 1994 Webster Effective March 16, 1995

Minong Gordon Effective December 31, 1993 Hayward Effective August 1, 1994 Prentice Effective March 2, 1995 Springbrook Effective August 1, 1994 Webb Lake Effective August 1, 1994

Osceola Balsam Lake Effective December 31, 1993 Centuria Effective December 31, 1993 St. Croix Falls Effective December 31, 1993 Star Prairie Effective December 31, 1993 Amery Effective October 1, 1994 Somerset Effective December 15, 1994

Poplar Iron River Effective December 31, 1993 Lake Nebagamon Effective December 31, 1993 Bennett Effective August 1, 1994 Maple Effective August 1, 1994 Solon Springs Effective August 1, 1994

Solon Springs Lake Nebagamon Effective August 1, 1994 Poplar Effective August 1, 1994 Superior Effective August 1, 1994

Webb Lake Minong Effective October 1, 1994 Spooner Effective October 1, 1994

Webster Falun Effective March 16, 1995 Frederic Effective March 16, 1995 Grantsburg Effective March 16, 1995 Lewis Effective March 16, 1995 Shell Lake Effective March 16, 1995 Spooner Effective March 16, 1995






A. Scope of Extended Community Calling Area (continued)










1. Basic Rates



ECC Message Rates





(D)

WI 19-09




CenturyTel of Northern Wisconsin, LLC

EXTENDED AREA SERVICES (EAS)


Boulder Junction - - Minocqua Brantwood - - Ogema Brantwood - - Prentice Eagle Point - - Bloomer Eagle Point - - Chippewa Falls Eagle Point - - Jim Falls Gilman - - Jump River Gleason - - Merrill Glen Flora - - Ladysmith Hawkins - - Kennan Holcombe - - Cornell Jim Falls - - Chippewa Falls Jim Falls - - Eagle Point Jump River - - Gilman Jump River - - Sheldon Kennan - - Hawkins Manitowish Waters - - Presque Isle Mercer - - Springstead Ogema - - Brantwood Ogema - - Prentice Presque Isle - - Manitowich Waters Sheldon - - Jump River Springstead - - Mercer




CenturyTel of Northern Wisconsin, LLC (Cont’d)







Exchange ECC Calling Points Boulder Junction Land O’Lakes Effective December 31, 1993

Manitowish Waters Effective December 31, 1993 Presque Isle Effective December 31, 1993 Lac Du Flambeau Effective December 31, 1994 Sayner Effective December 31, 1994

Brantwood Merrill Effective December 31, 1993 Minocqua Effective December 31, 1993 Tomahawk Effective December 31, 1993 Rib Lake Effective March 2, 1995

Eagle Point Cadott Effective March 18, 1994 Cornell Effective March 18, 1994 Elk Lake/Menard Effective March 18, 1994 Long Lake Effective March 18, 1994 New Auburn Effective March 18, 1994

Gilman Boyd Effective August 1, 1994 Cornell Effective August 1, 1994 Holcombe Effective August 1, 1994 Sheldon Effective January 26, 1995 Stanley Effective August 1, 1994 Thorp Effective August 1, 1994

Gleason Antigo Effective May 18, 1995 Pelican Lake Effective May 18, 1995 Rhinelander Effective May 18, 1995 Tomahawk Effective May 18, 1995

Glen Flora Hawkins Effective December 31, 1993 Jump River Effective December 31, 1993 Winter Effective December 31, 1993 Kennan Effective March 2, 1995 Sheldon Effective January 26, 1995

Hawkins Glen Flora Effective December 31, 1993 Jump River Effective December 31, 1993 Winter Effective December 31, 1993 Soo Lake Effective March 2, 1995







1. Standard ECC Area (continued)



Holcombe Ladysmith Effective December 31, 1993 Long Lake Effective December 31, 1993 Bruce Effective October 1, 1994 Gilman Effective August 1, 1994 Jim Falls Effective March 18, 1994 Sheldon Effective January 26, 1995

Jim Falls Cadott Effective March 18, 1994 Cornell Effective March 18, 1994 Bloomer Effective March 18, 1994 Boyd Effective March 18, 1994 Holcombe Effective March 18, 1994

Jump River Glen Flora Effective December 31, 1993 Hawkins Effective December 31, 1993

Kennan Glen Flora Effective March 2, 1995 Phillips Effective March 2, 1995 Prentice Effective March 2, 1995 Soo Lake Effective March 2, 1995

Manitowish Waters Boulder Juntion Effective December 31, 1993 Mercer Effective December 31, 1993 Springstead Effective December 31, 1993 Lac Du Flambeau Effective December 15, 1994

Mercer Manitowish Waters Effective December 31, 1993 Presque Isle Effective December 31, 1993 Lac Du Flambeau Effective December 15, 1994

Ogema Rib Lake Effective March 2, 1995

Presque Isle Boulder Junction Effective December 31, 1993 Mercer Effective December 31, 1993

Sheldon Cornell Effective January 26, 1995 Gilman Effective January 26, 1995 Glen Flora Effective January 26, 1995 Holcombe Effective January 26, 1995 Ladysmith Effective January 26, 1995

Springstead Manitowish Waters Effective December 31, 1993 Lac Du Flambeau Effective December 15, 1994













Exchange Additions

Hawkins Ladysmith Effective December 31, 1993 Manitowish Waters Minocqua Effective December 31, 1993 Presque Isle Minocqua Effective December 31, 1993 Gleason Elcho Effective November 11, 1997



1. Basic Rates



ECC Message Rates



2. Operator Assisted ECC Calls Where an ECC call is completed utilizing the assistance of an operator or operator services capability, in addition to the charges specified in 1. above, Operator Assisted Service Charges apply.

(D)

WI 19-09


Effective: June 19, 2013


CenturyTel of the Midwest- Wisconsin, LLC

EXTENDED AREA SERVICE - EAS

GENERAL

a. Extended Area Service (EAS) provides for completion of local messages between a customer located in a Basic Exchange Area operated by the Company and customers located in different exchanges as described below.

b. EAS is offered with two pricing options as follows:

Non-Measured Calling Option - Customers can choose non-measured calling for a flat monthly rate for calls to exchanges described below.

Measured Calling Option(+) - Customers can choose to pay a per minute of use rate for each call placed to exchanges described below.

c. EAS Service is provided from originating exchanges to terminating exchanges as follows.

ORIGINATING TERMINATING EXCHANGE EXCHANGE

Amberg Pembine Amberg Wausaukee Avoca Highland Avoca Muscoda Boscobel Blue River Boscobel Mt. Zion Boscobel Steuben Boscobel Woodman Boyd Cadott Boyd Stanley Cadott Boyd Cadott Chippewa Falls Casco Luxemburg Casco Algoma Casco Kewaunee Chetek Cameron Chetek Canton Chetek Dallas Chetek Long Lake Chetek New Auburn Chetek Sand Creek Coleman Lena Crivitz Twin Bridge Crivitz Wausaukee Cumberland Almena DeForest Madison DeForest Poynette Delafield Dousman Delafield Genesee Delafield Hartland Delafield Oconomowoc Delafield Pewaukee Delafield Waukesha Dousman Delafield Dousman Oconomowoc Dousman Genesee





CenturyTel of the Midwest- Wisconsin, LLC (Cont’d)

EXTENDED AREA SERVICE – EAS (Cont’d)

GENERAL (continued)


Eagle Mukwonago Eagle Palmyra East Troy Mukwonago Elroy Hillsboro Elroy Kendall Elroy Wonewoc Footville Janesville Footville Evansville Footville Orfordville Fremont Poy Sippi Fremont Readfield Fremont Weyauwega Genesee Delafield Genesee Dousman Genesee North Prairie Genesee Waukesha Harmony Marinette Harmony Peshtigo Hazel Green Cuba City Highland Avoca Highland Cobb Highland Montfort Lena Coleman Milton Janesville Mt. Zion Boscobel Mt. Zion Steuben Mt. Zion Woodman Mukwonago Big Bend Mukwonago Eagle Mukwonago East Troy Mukwonago North Prairie Mukwonago Waukesha Neshkoro Princeton Neshkoro Wautoma North Prairie Genesee North Prairie Mukwonago North Prairie Waukesha Palmyra Eagle Palmyra Whitewater Pembine Amberg Platteville Dickeyville Platteville Belmont Poynette DeForest Poynette Madison Poy Sippi Fremont Poy Sippi Weyauwega Poy Sippi Berlin Ripon Green Lake Sarona Shell Lake Sarona Spooner






GENERAL (continued)


Shell Lake Sarona Shell Lake Spooner Spooner Minong Spooner Sarona Spooner Shell Lake Spooner Springbrook Steuben Boscobel Steuben Mt. Zion Steuben Woodman Sullivan Fort Atkinson Sullivan Jefferson Sullivan Oconomowoc Tomah Warrens Turtle Lake Prairie Farm Turtle Lake Almena Turtle Lake Clayton Turtle Lake Amery Twin Bridge Crivitz Twin Bridge Wausaukee Warrens Tomah Wausaukee Amberg Wausaukee Crivitz Wausaukee Twin Bridge Wayside Wrightstown Wayside Depere Wayside Green Bay Weyauwega Fremont Weyauwega Poy Sippi Weyauwega Manawa Weyauwega Waupaca Wild Rose Wautoma Wonewoc Elroy Wonewoc Hillsboro Wonewoc LaValle






GENERAL (continued)

d. EAS Monthly Call Detail(1) - Customers may request current EAS billing detail on a monthly basis. This optional plan will provide the customer with a complete listing of all EAS calls made during the bill cycle. Billing detail will be provided as defined by the Company.

Rates

a. Measured Option (2) EAS calls will be based on a minute of use charge with a fraction of a minute being charged as a full minute of call duration.

b. Call duration begins when the connection is established between the calling party and the called party, and ends when the calling party "hangs up", thereby releasing the network connection. If the called party "hangs up" but the calling party does not, call duration ends when the network connection is released either by automatic timing equipment in the telephone network or by the operator.

c. EAS Rates apply as defined below.

d. Non-recurring charges apply.

Non-Measured Monthly Calling

Option (3)Monthly Rates

Exchanges Residence Schools

and Libraries

Business Centrex Coin/ COPT Coin

Deforest and Poynette $0.00(R) $0.00(R) $0.00 $7.00 $7.00

Delafield, Genesee, Mukwonago, North Prairie, and Wayside

0.00(4) 0.00(4) 0.00(4) 5.00(4) 5.00(4)

Footville and Milton 0.00 0.00 0.00 4.00 4.00

Chetek, Cumberland, Sarona, Shell Lake, Turtle Lake

0.00(5) 0.00(5) 0.00(5) 3.00(5) 3.00(5)

All Other Exchanges 0.00(5) 0.00(5) 0.00(5) 3.00(5) 3.00(5)

(1) Customers requesting EAS and ECC Monthly Call Detail will be charges $1.00 per month for both services. If both are ordered at the same time, only one $10.00 non-recurring charge will apply.

(2) This measured service option is grandfathered to existing lines in service as of June 1, 2013. All new lines added on or after June 1, 2013 will be provided as flat rated service.

(3) EAS is not available in the exchanges of Goodman and Thorp. (4) Rates apply only to customers not subscribing to Metroplan. (5) Including Metroplan customers in Delafield, Genesee, Mukwonago and North Prairie.

WI 19-04





EXTENDED AREA SERVICE – EAS

Rates (Cont’d)

Measured Option(+) (1) RateAll Exchanges - Per Minute of Use Charge $0.00 (R)

EAS Monthly Call Detail(2) RateMonthly Rate $1.00 Service Charge 10.00

(1) EAS is not available in the exchanges of Goodman and Thorp. (2) Customers requesting EAS and ECC Monthly Call Detail will be charged $1.00 per month

for both services. If both are ordered at the same time, only one $10.00 non-recurring charge will apply.


WI 19-04





EXTENDED COMMUNITY CALLING - ECC

GENERAL

a. Extended Community Calling (ECC) Service provides for the completion of local messages, on a minute of use basis, between a customer located in an exchange operated by the Company and customers located in different exchanges. ECC may include calls from an exchange operated by the Company to a local calling area as defined in 47 C.F.R.24.202(a).

b. ECC service includes calls to other exchanges which are either adjacent to the caller's exchange or within 15 airline miles of the central office switch serving the caller.

c. ECC service includes local calls to authorized Commercial Mobile Radio Service (CMRS) providers and have on file with the Public Service Commission of Wisconsin an approved local interconnection agreement with the Company.

d. The ECC service area includes exchanges served by other local exchange companies within the same LATA within the State of Wisconsin.

e. Reserved

f. ECC service is not provided between exchanges where extended area service (EAS) is available.

(C)

WI 19-09





EXTENDED COMMUNITY CALLING – ECC (Cont’d)

GENERAL (Cont’d)

g. ECC service is provided from originating exchanges to terminating exchanges as follows:


Amberg Goodman Laona Twin Bridge Wabeno

Avoca Blue River Boaz Cobb Ithaca Lone Rock Montfort Richland Center Spring Green

Boscobel Fennimore Gays Mills Montfort Mount Hope Muscoda Wauzeka

Boyd Augusta Cornell Fall Creek Gilman Jim Falls Thorp

Cadott Cornell Eagle Point Fall Creek Jim Falls Stanley Forestville Brussels New Franken

Chetek Barron Rice Lake Ridgeland Weyerhauser

Coleman Crivitz Harmony Lakewood Oconto Oconto Falls Peshtigo Suring

Crivitz Coleman Harmony Lakewood Marinette






GENERAL (Cont’d)

g. ECC service is provided from originating exchanges to terminating exchanges as follows: (Cont’d)


Cumberland Barron Clayton Fox Creek Lewis Luck Rice Lake Sarona Shell Lake Turtle Lake

DeForest Cottage Grove Lodi Marshall Middleton Sun Prairie Waunakee

Delafield Eagle Hubertus Mapleton Merton Mukwonago North Lake North Prairie Sullivan Sussex

Dousman Eagle Hartland Johnson Creek Mapleton Merton Mukwonago North Lake North Prairie Palmyra Pewaukee Sullivan Sussex Waukesha

Eagle Big Bend Delafield Dousman East Troy Elkhorn Genesee North Prairie Sullivan Waukesha Whitewater






GENERAL (Cont’d)



Eagle Big Bend Delafield Dousman East Troy Elkhorn Genesee North Prairie Sullivan Waukesha Whitewater

East Troy Big Bend Bohners Lake Burlington Eagle Elkhorn Genesee Lake Geneva North Prairie Palmyra Waterford Wind Lake

Elroy Camp Douglas La Valle Mauston New Lisbon Wilton

Footville Albany Beloit Brodhead Brooklyn Edgerton Milton

Fremont Hortonville Larsen Manawa New London Ogdensburg Waupaca Winneconne






GENERAL (Cont’d)



Genesee Big Bend Eagle East Troy Hartland Mapleton Merton Mukwonago Muskego North Lake Oconomowoc Palmyra Pewaukee Sullivan Sussex Wind Lake

Goodman Amberg Laona Pembine

Harmony Coleman Crivitz Lena Oconto

Hazel Green Belmont Benton Dickeyville Platteville Shullsburg

Highland Blue River Dodgeville Fennimore Lone Rock Muscoda

Lena Abrams Gillett Harmony Oconto Oconto Falls Peshtigo Suring

Milton Clinton Edgerton Footville Richmond






GENERAL (Cont’d)



Mount Zion Blue River Boaz Gays Mills Muscoda Readstown Sabin Seneca Soldiers Grove Wauzeka

Mukwonago Burlington Delafield Dousman Genesee Muskego Palmyra Waterford Wind Lake

Neshkoro Berlin Coloma Green Lake Redgranite Wild Rose

North Prairie Big Bend Delafield Dousman Eagle East Troy Hartland Merton Muskego North Lake Oconomowoc Palmyra Pewaukee Sullivan Wind Lake

Palmyra Dousman East Troy Elkhorn Fort Atkinson Genesee Jefferson Mukwonago North Prairie Sullivan






GENERAL (Cont’d)



Pembine Goodman Platteville Benton

Cuba City Hazel Green Lancaster Montfort Potosi

Poynette Lodi

Merrimac Pardeeville Portage Waunakee

Poy Sippi Omro Readfield Redgranite Waupaca Wautoma Wild Rose Winneconne

Ripon Berlin Omro Princeton

Sarona Birchwood Cumberland Rice Lake Stone Lake

Shell Lake Cumberland Lewis Siren Webster

Spooner Birchwood Stone Lake Webb Lake Webster

Steuben Blue River Eastman Gays Mills Mount Hope Seneca Soldiers Grove Wauzeka






GENERAL (Cont’d)



Sullivan Delafield Dousman Eagle Genesee Hartland Johnson Creek Mapleton North Lake North Prairie Palmyra Watertown Whitewater

Thorp Augusta Boyd Gilman Stanley

Tomah Camp Douglas Kendall Norwalk Sparta Wilton

Turtle Lake Balsam Lake Barron Clear Lake Cumberland Fox Creek

Twin Bridge Amberg Lakewood Wabeno

Warrens Camp Douglas Sparta

Wausaukee Marinette Wayside Denmark

Kaukauna Sherwood

Weyauwega Hortonville New London Ogdensburg Readfield Scandinavia

Wild Rose Almond Hancock Neshkoro Plainfield Poy Sippi Redgranite Waupaca

Wonewoc Cazenovia Kendall Lime Ridge Mauston Reedsburg Yuba






GENERAL (Cont’d)

h. ECC Monthly Call Detail - Customers may request current ECC billing detail on a monthly basis. This optional plan will provide the customer with a complete listing of all ECC calls made during the bill cycle. Billing detail will be provided as defined by the Company.

i. ECC Call Detail Copy - Customers may request current ECC billing detail once per calendar year for a single billing cycle, at no charge. Subsequent requests will be charged as defined below.

Rates

a. ECC calls will be based on a minute of use charge with a fraction of a minute being charged as a full minute of call duration.

b. Call duration begins when the connection is established between the calling party and called party, and ends when the calling party "hangs up", thereby releasing the network connection. If the called party "hangs up" but the calling party does not, call duration ends when the network connection is released either by automatic timing equipment in the telephone network or by the operator.

c. ECC rates are defined below.

Recurring Non-Recurring

ECC Minute of Use $ .00

ECC Monthly Call Detail* Monthly Rate (Per Access Line) $1.00 Service Charge $10.00

ECC Call Detail Copy 1st Request Free Subsequent (Per Access Line) $ 5.00




CenturyTel of the Midwest- Kendall, LLC

EXCHANGE SERVICE AREA

Exchange Service consisting of Network Access Lines and local message service is provided within defined Local Service Areas. The Local Service Area for Network Access Lines is the Exchange Area. Exchange local message service, consisting of Local Messages and Extended Community Calling Local Messages, is provided within a Local Service Area defined for each Exchange, consisting of the basic Exchange Area, the Extended Area Service area and the Extended Community Calling area for the Exchange. The Exchange Area of each Exchange is as defined by the Exchange Map. The Extended Area Service area for each Exchange is defined by the listings contained in 2 following. The Extended Community Calling area for each Exchange is defined by the regulations contained in 3 following. Additional special arrangements or service areas relating to Local Exchange Service are described in 4 following and Part 4, Section 3, for Cross Boundary Extension/Station Line Service.






LIST OF EXTENDED AREA SERVICE IN EXCHANGES

EXCHANGE EXCHANGES IN EXTENDED AREA SERVICE AREA

ASHLAND BAYFIELD, BENOIT, WASHBURN

BARABOO MERRIMAC, NORTH FREEDOM

BAYFIELD ASHLAND, BENOIT, LA POINTE, WASHBURN

BERLIN GREEN LAKE, POY SIPPI, REDGRANITE

CORNELL HOLCOMBE

GREEN LAKE BERLIN, PRINCETON, RIPON

HURLEY IRONWOOD, MI

KENDALL ELROY, WILTON

LADYSMITH GLEN FLORA

MARINETTE HARMONY, MENOMINEE, MI, PESHTIGO

MAZOMANIE BLACK EARTH

NORTH FREEDOM BARABOO

Village of ROCK SPRINGS BARABOO, Village of Rock Springs in REEDSBURG1

OCONTO ABRAMS, OCONTO FALLS

OCONTO FALLS ABRAMS, OCONTO

PESHTIGO HARMONY, MARINETTE

PRINCETON GREEN LAKE, NESHKORO

REDGRANITE BERLIN

STANLEY BOYD

SUPERIOR LAKE NEBAGAMON, POPLAR, DULUTH, MN

WASHBURN ASHLAND, BAYFIELD, BENOIT





EXTENDED COMMUNITY CALLING – ECC



A. SCOPE OF THE EXTENDED COMMUNITY CALLING AREA


Except as provided in 2. following, the ECC area for a Company Exchange consists of all other Exchanges within the State of Wisconsin within the same LATA, including those of other Local Exchange Companies, not included in the Extended Area Service area of the Exchange, that are either adjacent to the Exchange or are within 15 airline miles of the Exchange.


a. Exclusions

Not withstanding the regulations in 1. above, for the following Company Exchanges, the listed Exchanges are excluded from the ECC Local Calling Area of the Exchange:


Oconto Little Sturgeon


In addition to the Extended Community Calling area for an Exchange as defined in 1. above, the ECC Area of the following Company Exchanges include the listed Exchange(s) or portion of an Exchange:

Exchange Additions

Ladysmith Hawkins





EXTENDED COMMUNITY CALLING– ECC

EXTENDED COMMUNITY CALLING SERVICE (Cont'd)

B. RATES FOR ECC LOCAL MESSAGES

1. Basic Rates

a. ECC calls will be based on a minute of use charge with a fraction of a minute being charged as a full minute of call duration.

b. Call duration begins when the connection is established between the calling party and called party, and ends when the calling party hangs up,” thereby releasing the network connection. If the called party hangs up” but the calling party does not, call duration ends when the network connection is released either by automatic timing equipment in the telephone network or by the operator.


Where an ECC call is completed utilizing the assistance of an operator or operator services capability, in addition to the charges specified in 1. above, the Service Charges for Customer Dialed Calling Card, Operator Station or Person, as appropriate, as provided in this tariff, apply, except as follows. Where the assistance of an operator is utilized to reestablish a call which has been interrupted, or to place a call for calling parties who identify themselves as handicapped and unable to dial the call because of the handicap, the Operator Service Charge will not apply.





EXTENDED COMMUNITY CALLING– ECC

EXTENDED COMMUNITY CALLING SERVICE (Cont'd)

C. EXTENDED COMMUNITY CALLING SERVICE AREAS

EXCHANGE LIST OF EXCHANGES IN EXTENDED COMMUNITY CALLING AREA

ASHLAND LA POINTE, MARENGO, MASON, MELLEN

BARABOO BRIGGSVILLE, LOGANVILLE, LODI, PORTAGE, REEDSBURG, SAUK CITY, WISCONSIN DELLS, WITWEN

BAYFIELD CORNUCOPIA

BERLIN NESHKORO, OMRO, PRINCETON, RIPON, WINNECONNE

CORNELL BOYD, CADOTT, EAGLE POINT, GILMAN, JIM FALLS, LONG LAKE, SHELDON

GREEN LAKE NESHKORO, REDGRANITE

HURLEY MELLEN

KENDALL CAMP DOUGLAS, HILLBORO, MAUSTON, NEW LISBON, NORWALK, ONTARIO, TOMAH, WONEWOC

LADYSMITH BRUCE, EXELAND, HAWKINS, HOLCOMBE, SHELDON, WEYERHAUSER, WINTER

MARINETTE CRIVITZ, WAUSAUKEE

MAZOMANIE ARENA, CROSS PLAINS, MADISON, MIDDLETON, MOUNT HOREB,

PLAIN, RIDGEWAY, SAUK CITY, SPRING GREEN, WITWEN

NORTH FREEDOM LIME RIDGE, LOGANVILLE, MERRIMAC, PLAIN, REEDSBURG, SAUK CITY, WISCONSIN DELLS, WITWEN

OCONTO COLEMAN, HARMONY, LENA, PESHTIGO

OCONTO FALLS CECIL, COLEMAN, GILLETT, KRAKOW, LENA, PULASKI, SURING

PESHTIGO COLEMAN, LENA, OCONTO

PRINCETON BERLIN, REDGRANITE, RIPON

REDGRANITE GREEN LAKE, NESHKORO, POY SIPPI, PRINCETON, WAUTOMA, WILD ROSE

STANLEY AUGUSTA, CADOTT, GILMAN, THORP

SUPERIOR BENNETT, SOLON SPRINGS

WASHBURN LA POINTE






VILLAGE OF ROCK SPRINGS EXTENDED AREA SERVICE

A. DESCRIPTION

This Extended Area Service is offered, at no charge, to Residence and Business customers residing within the political boundaries of the Village of Rock Springs lying within the North Freedom Exchange. The area in which this service if provided includes the open territory shown on the map in Section 6 of this part for the North Freedom Exchange and that portion of the Exchange South and East of the open territory within the Village limits.

B. REGULATIONS

Direct dialed messages from all classes of Basic Exchange Service placed from Rock Springs Village customers with a 522-5XXX North Freedom Exchange telephone number to Rock Springs Village customers with a 524-5XXX Reedsburg Exchange telephone will be considered Local Messages.

Operator assisted messages and services will be rated and charged as Operator Assisted Local Calls in Part 11, Section 1, of this tariff.

C. RATES AND CHARGES Per Call

Village of Rock Springs 1 Extended Area Service

Note 1: See Residence Services Local Messages and Business Services



NONRECURRING CHARGES

A. GENERAL

1. A service charge consisting of one or more of the charges shown in this section is applicable for connections or addition of service options undertaken at customer request.

2. Service charges are in addition to all other applicable rates and associated with the service being provided.

3. Payment of service charges for the initial establishment of service may be required prior to the establishment of service.

4. The charges specified herein do not contemplate work begun being interrupted by the customer. If the customer interrupts work once begun, a charge in addition to the specified charges will be made equal to the additional cost involved.

5. Hearing Impaired customers who are able and choose to use two line voice carryover shallnot be charged for any intrastate non-recurring charge or monthly rate for the second line. Two line voice carryover is the technique of using 3-way calling and 2 telephone lines, one for voice and one for TTY or similar equipment, to connect a caller who is deaf or hard of hearing but can speak, with another caller via the telecommunications relay service.

6. A Service Date Change Charge may apply as specified in B.12.. following when a customer requests a change of service date on a pending order for a Private Line service or Design Service prior to the scheduled service date.

7. A Cancellation of Order Charge may apply as specified in B.13. following when customer or the Company cancels an order for installation of a Private Line or Design Service for which the Company has already begun installation or incurred preparatory costs.

8. An Expedited Order Charge may apply as specified in B.14. following when a customer requests a service date for a Private Line Service or Design Service that is earlier than the standard interval date for the service ordered.

B. SERVICE CHARGES AND APPLICATION

1. Service Ordering Charge

a. One Service ordering Charge is applicable for work done to comply with a customer’s request for new connections, outside moves, changes in telephone service or restoral of service after disconnection, mobile telephone service, paging services or semi-public telephone service.

b. The term “per order” means all work or service ordered at the same time by the customer, which is performed or provided on the same premises.

c. One Service Ordering Charge is applicable for each mileage circuit between points on separate premises. Multiple channels between the same points, or multipoint channels, or extensions on mileage channels, ordered at the same time are included under the same Service Ordering Charge.

d. Unless otherwise specified, the appropriate Service Ordering Charge is applicable for a customer order for service, and is in addition to any Initial Non-recurring Charge which may be applicable for the service furnished.

e. The Service Ordering Charge is applicable, but not limited to the following customer requests which do not involve line connection or premises work.

1. Changes or additions involving Directory Listings. 2. Changes in the name, responsibility or billing address. 3. Changes in service requested by a customer that requires the issuance of a service order.

(N)

(N)

WI 17-06




B. SERVICE CHARGES AND APPLICATION (cont.)

1. Service Ordering Charge (cont.)

a. The service order activity is classified as either initial, subsequent or record change. The charges are applicable for work done in receiving, recording and processing information necessary to execute each customer request for connections of service (initial order charge applies), to each order for a move, change or addition to exiting service (subsequent order charge applies) or to each requested change which only involves changing the Company’s records (record change order applies).

b. A single service order will be issued for all work or service ordered to be performed or provided at the same time on the same premises. Service Ordering charges apply separately where business and residence service are located in the same premises.

c. For a period of ninety days from the date a residence customer establishes new service, the service order charge normally associated with intrastate intraLATA toll Optional Calling Plans will be waived. This waiver also applies to customers who are moving from one location to another.

2. Line Connection Charge

a. The line connection charge is applicable for work required due to a customer’s service request on the circuit between the serving central office (cable side of the main distribution frame) up to and including the network interface device (NID) on the customer’s premises or on an outside circuit between premises or between locations on the same premises. This would include standard testing of the access lines for noise, transmittal current, loop loss, power influence, etc.

b. One line connection charge is applicable to the provision of each access line in association with any of the following services:

Individual Residence Service Individual Business Service PABX Trunks, Residence or Business Key System Trunks, Residence or Business Off Premise Extensions Telephone Answering Service Lines Semi-Public Service Long Distance Terminals Private Lines Foreign Exchange Service Centrex Lines and Trunks Subsequent CO Line Connections Move or Change of Service Drop or Station Protection Device

c. When service and facilities are assumed prior to discontinuance and without lapse in rendition or of charges and payment of service, in the case of change in name and/or interest, no Line Connection Charges are applicable.




B. SERVICE CHARGES AND APPLICATION (cont.)

3. CO Connection/Rearrangement Charge

a. The Central Office Connection/Rearrangement charge applies to work performed in the Central Office due to a customer’s service request. The Central Office in this case is defined to include the Main Distribution frame (equipment side).

b. The Central Office Connection/Rearrangement charge is applicable for work in the Central Office required in:

1. Connection or reconnection of local exchange lines; FX lines, local private lines, local off-premises extension lines, and local tie lines.

2. Number change on a local exchange Central Office line or trunk made at the customer’s request.

3. Rearrangement of an existing CO Line for the connection of custom calling features.

4. Connection Device Charge

a. The Connecting Device Charge applies to the installation of a customer requested network interface device.

5. Premises Visit Charge

a. A Premises Visit Charge is applicable on a per order per premises visit whenever a Company employee is dispatched to the customer’s premises to connect, move, or change a service or equipment at the request of the customer.

b. No Premises Visit Charge is applicable for subsequent visits required to complete an order to which a Premises Visit Charge has been applied previously or for visits required for changes made at the option of the Company.

A Premises Visit Charge is not applicable for the retrieval of Company property

6. Reserved

7. Reserved

(T) (D)

WI 19-10




B. SERVICE CHARGES AND APPLICATION (cont’d)

8. Restoral of Service Charge

When the service of a customer has been temporarily denied in accordance with the general regulations set forth in this document, but the contract has not been terminated or the order to remove the service has not been issued and completed, such service will be restored upon the payment of the appropriate charge.

9. N.S.F. Check Charge

A charge will be made when a check is presented in payment for services and is subsequently returned by the bank unpaid.

10. Late Payment Charge

A late payment charge the greater of $5.00 or 1.5% will be applied to any unpaid balance carried over to the next month's bill.

11. Copy of Bill

A printed additional copy of regular monthly billing may be provided to customer upon request where such information is available and facilities permit.

A nonrecurring charge applies for each printed copy furnished.

Business (Charge per copy) $7.00 Residence (Charge per copy) $5.00 (I)

12. SERVICE DATE CHANGE CHARGE

The customer may request a change of service date on a pending Private Line Service or Design Service order prior to the service date. A change of service date is a change of the scheduled service date by the customer to either an earlier date or a later date which does not exceed 60 calendar days from the original service date.

If the Company determines that the customer's request can be accommodated without delaying the service dates for orders of other customers, the service date will be changed and appropriate service charges will apply.

If the service date is changed to an earlier date, the customer will be notified by the Company that Expedited Order Charges may apply as set forth in B.14. following. Such charges will apply in addition to service charges that apply for a change order.

WI2020-05

LOCAL TERMS OF SERVICE WISCONSIN 2nd Revised Sheet 105.1



B. SERVICE CHARGES AND APPLICATION

12. SERVICE DATE CHANGE CHARGE (cont’d)

If the requested service date exceeds 60 calendar days following the original service date, and the Company determines that the customer's request can be accommodated, the Company will cancel the original order and apply Cancellation Charges set forth in B.13. following, and a new order with a new service date will be issued. In this instance, no service charge will apply for the service date change; however, normally applicable service ordering charges will apply to the new order. Failure by the Customer to notify the Company prior to the latest agreed upon service date to request a different service date may result in the application of a Premises Visit Charge.

If a customer is unable to accept service within 30 days after the latest agreed upon service date, the order will either be cancelled or billing will commence as specified in B13a. following.

13. CANCELLATION OF ORDER CHARGE (CANCELLATION OF APPLICATION FOR SERVICE)

a. A customer may cancel an order for the installation of a Private Line service or Design Service at any time prior to notification by the Company that service is available for the customer’s use. The cancellation date is the date the Company receives written or verbal notice from the customer that the order is to be canceled. Verbal notice to the Company must be followed by written confirmation within 10 days. If a customer is unable to accept service within 30 calendar days of the latest agreed upon service date and the order has not been cancelled by the customer, the following will apply:

- The order will be cancelled and applicable cancellation charges will apply, if the service has not been fully provisioned, or

- The order will be completed and billing will commence once the service has been fully provisioned.

A service is fully provisioned when all physical CenturyLink work has been completed (i.e. design, installation, and testing), and service is immediately available for use upon customer acceptance or activation.

b. When a customer cancels an order for the installation of a Private Line service or Design Service, a Cancellation Charge will apply as specified in 3.A.3. of the General Regulations Section of this Local Terms of Service, unless specified elsewhere herein for a specific service.

14. Expedited Order Charge

An Expedited Order Charge applies when a customer requests a service date for a Private Line service or Design Service that is earlier than the standard interval. If the Company agrees to provide the service on an expedited basis, an expedited order charge may apply to recover the difference in the estimated cost of construction on an expedited basis and construction without expediting, unless set forth elsewhere for a specific service.

WI 17-06

LOCAL TERMS OF SERVICE WISCONSIN 2nd Revised Sheet 106 Effective: May 1, 2013


C. RATES

CENTURYTEL OF WISCONSIN, LLC dba CenturyLink

Business Residence

1. New Customer Service Establishment Charge, per transaction $40.00 $30.00

2. Service Address Moves, Reconnects or Additions, per transaction $20.00 $16.00

3. Other Service Changes or Additions, per transaction $14.00 $8.00

4. Customer Premises Visit $21.40

5. Non Sufficient Funds (NSF) Check Charge $25.00 $25.00

6. Toll, ECC, 900/976 Call Block $10.00

First time orders shall be without nonrecurring charges to the customer. Nonrecurring charges apply to second and subsequent orders, except as stated elsewhere in this document.




C. RATES (Cont’d)

CENTURYTEL OF SOUTHERN WISCONSIN, LLC dba CenturyLink

Normal Sundays Working After and Hours Hours Holidays

1. Service Ordering

Initial - Business $40.00 (A) (A) - Residence 30.00 (A) (A)

Subsequent - Business 20.00 (A) (A) - Residence 16.00 (A) (A)

Record Only - Business 14.00 DNA DNA - Residence 8.00 DNA DNA

2. Line Connection - Business $15.00 (A) (A) - Residence 15.00 (A) (A)

3. Co Connection/Rearrangement - Business $10.00 (A) (A) - Residence 10.00 (A) (A)

4. Connecting Device - Business 12.00 (A) (A) - Residence 12.00 (A) (A)

5. Premises Visit - Business 10.00 (A) (A) - Residence 10.00 (A) (A)

6. Restoration of Service 10.00 (A) (A)

7. Reserved

8. NSF Check Charge 25.00 DNA DNA

9. Normal working hours are between 8:00 a.m. and 4:30 p.m., Monday through Friday. Increased charges are applicable when the customer specifically requests work to be completed outside of the normal working hours. (A)

Work scheduled to be done during normal working hours and not completed until after normal working hours, shall be considered as work performed during normal working hours.

Note (A): Charges for installations performed (at customers request) outside of normal business hours will be negotiated on an individual case basis.

LOCAL TERMS OF SERVICE WISCONSIN 1ST Revised Sheet 108 Effective: May 1, 2013


C. RATES (Cont’d)

CENTURYTEL OF FAIRWATER-BRANDON-ALTO, LLC dba CenturyLink

Service Ordering One Time Charge

Initial - Business $40.00 - Residence $30.00

Subsequent - Business $ 20.00 - Residence $ 16.00

Record Change - Business $ 14.00 - Residence $ 8.00

Line Connection

- Business $ 20.00 - Residence $ 20.00

CO Connection

- Business $ 10.00 - Residence $ 10.00

Restoration of Service $ 20.00

NSF Check Charge $ 25.00



C. RATES (Cont’d)

TELEPHONE USA OF WISCONSIN, LLC dba CenturyLink

NRC RATE

Service Ordering


Subsequent - Business $20.00 - Residence $ 16.00

Record Change - Business $14.00 - Residence $8.00

Line Connection Charge - Business, per Line $33.00 - Residence, per Line $22.00 - Subsequent LC Charge $5.00

Station Handling # @ - Business $5.60 - Residence $5.60

Restoration of Service $13.00


# Applies only to Semi-public Telephone service.

@ Applies to handicapped service.



C. RATES (Cont’d)

CENTUTYTEL OF CENTRAL WISCONSIN, LLC dba CenturyLink

NRC RATE

Service Ordering


Subsequent - Business $20.00 - Residence $ 16.00

Record Change - Business $14.00 - Residence $8.00

Line Connection Charge - Business, per Line $33.00 - Residence, per Line $22.00 - Subsequent LC Charge $5.00

Station Handling # @ - Business $5.60 - Residence $5.60

Restoration of Service $13.00


# Applies only to Semi-public Telephone service.

@ Applies to handicapped service.




C. RATES (Cont’d)

CENTURYTEL OF FORESTVILLE, LLC dba CenturyLink CENTURYTEL OF LARSEN-READFIELD, LLC dba CenturyLinkCENTURYTEL OF MONROE COUNTY, LLC dba CenturyLinkCENTURYTEL OF NORTHWEST WISCONSIN, LLC dba CenturyLink

Nonrecurring Nonrecurring Service Charges Service Charges Business Residence

Service Ordering Initial $40.00 $30.00 Subsequent 20.00 16.00 Record Change 14.00 8.00

Access Line Connection 26.00 17.00 Central Office Connection Charge 5.00 5.00

Premises Visit $17.00 $17.00

Disconnect/Reconnect 17.50 17.50

NSF Check Charge $ 25.00 $ 25.00

MULTI-ELEMENT CHARGES DO NOT APPLY TO:

A. Moves and/or changes made on the initiative of the Telephone Company for service reasons. B. Moves or changes of public paystations.




C. RATES (Cont’d)

CENTURYTEL OF NORTHERN WISCONSIN, LLC dba CenturyLink

Nonrecurring Nonrecurring Service Charges Service Charges

Business Residence

Service Ordering Initial $40.00 $30.00 Subsequent $20.00 $16.00 Record Change $14.00 $ 8.00

Access Line Connection $26.00 $18.87

Central Office Connection Charge $ 5.55 $ 5.55

Premises Visit $17.00 $17.00

Disconnect/Reconnect $17.50 $17.50


MULTI-ELEMENT CHARGES DO NOT APPLY TO:

A. Moves and/or changes made on the initiative of the Telephone Company for service reasons. B. Moves or changes of public paystations.



C. RATES (Cont’d)

CENTURYTEL OF THE MIDWEST- WISCONSIN, LLC dba CenturyLink

New Customer Service Establishment Per Transaction

Business, All Exchanges $40.00

Residence, All Exchanges $30.00

Service Address Moves, Reconnects or Additions

Business, All Exchanges $20.00

Residence, All Exchanges $16.00

Other Service Changes or Additions Business $ 14.00 Residence $ 8.00

Customer Premises Visit All Exchanges $20.00

Non Sufficient Funds (NSF) Check All Exchanges $25.00

Toll/ECC/Class/900/976 Call Block 2nd and Subsequent Requests $10.00



C. RATES (Cont’d)

CENTURYTEL OF THE MIDWEST- KENDALL, LLC dba CenturyLink

Nonrecurring Nonrecurring Service Charges Service Charges

Business Residence

Service Ordering Initial $40.00 $30.00

Subsequent $20.00 $16.001

Record Change $14.00 $ 8.00

Central Office Line Connection Charge Normal Working Hours $20.65 $10.00 After Hours $31.00 $10.60 Sundays/Holidays $41.30 $14.10

Central Office Work Charge Normal Working Hours $5.30 $5.30 After Hours $7.95 $7.95 Sundays/Holidays $10.60 $10.60

Premises Visit Normal Working Hours $25.50 $25.50 After Hours $31.10 $31.10 Sundays/Holidays $36.80 $36.80

Disconnect/Reconnect $5.30 $5.30


NOTE 1: Not applicable for providing Custom Calling Service(s) for Basic Exchange Service.

CENTURYLINK WISCONSIN LOCAL TERMS OF SERVICE

3rd Revised Sheet 115 Effective: March 19, 2018

LIFELINE ASSISTANCE PROGRAMS

Pursuant to FCC order 15-71, adopted June 18, 2015, the Company no longer provides Lifeline discounted service to resellers as of August 15, 2016.

A. Federal Lifeline Program

Changes in federal eligibility requirements are retroactive effective as of January 1, 2018, pursuant to Public Service Commission Order 5-UF-2017 issued on February 15, 2018.

See Section A of the CENTURYLINK® LOCAL TERMS OF SERVICE: LIFELINE ASSISTANCE PROGRAMS, for the purpose of administering the Federal Lifeline Program.


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1st Revised Sheet 115.1 Effective: March 19, 2018


B. State Lifeline Program

1. Description

The state of Wisconsin provides additional assistance in the form of a monthly credit for residential exchange service for qualified Lifeline customers.

2. Eligibility Requirements

State Lifeline Program assistance is available to all residential customers who meet the following requirements:

- Any program identified in Section A.2. of this section - Homestead Tax Credit

- Any other program approved by the state under PSC 160.02(21)(a)

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B. State Lifeline Program (Cont’d)

3. Terms and Conditions

a. Credits are applied to the end user’s basic local exchange service.

b. At no time shall the total Lifeline credit exceed the sum of the end-user common line charge and the basic local exchange rate.

4. Rates

a. State Lifeline credits are established according to WI Public Service Commission Chapter PSC 160.062(a) Wis. Adm. Code and are available to all qualified low-income customers.

Exchange-specific state lifeline credits are calculated as follows, using the Footville exchange as an example):

1. Residence Single Party Line, including Touchtone $26.50 2. Plus: Extended Area Service Charge + 0.00 3. Plus: Police and Fire Protection Fee + 0.75 4. Plus: State USF Assessment + 1.10 5. Plus: Remainder Assessment N/A 6. Plus: Telecommunications Utility Trades Practices N/A 7. Plus: 911 Charge* + 0.24 8. Plus: Federal Subscribe Line Charge (aka Federal EUCL) + 6.50 9. Plus: Access Recovery Charge ** N/A10. Plus: Charge for 120 local calls (not ECC) N/A 11. Equals: Subtotal = $35.09 (If this Subtotal is $25 or less, the lifeline adjustment is $10. If this amount is greater than $25, the lifeline adjustment is the sum of the amount necessary to reduce the lifeline monthly rate to $15. The maximum state credit is $9.25.)

12. Subtract: Lifeline Adjustment - 15.00 13. Equals: Subtotal = $20.09

14. Subtract: Federal Lifeline Credit Amount - 7.25 [1]

15. Equals: State Lifeline Credit Amount $12.84 (The monthly state lifeline credit is the lesser of this amount or $9.25)

* When multiple county charges apply within a single exchange, the highest 911 charge is used to determine the exchange-wide lifeline credit.

** The Access Recovery Charge is credited separately on customer invoices and is therefore not included in this calculation.

[1] Federal credit was reduced to $7.25 on 12-01-19.

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4. Rates (cont’d)

b. State Lifeline Monthly Credits


Exchange Credit Amount

All Exchanges $9.25

CenturyTel of Fairwater-Brandon-Alto, LLC


All Exchanges $9.25

CenturyTel of Forestville, LLC


All Exchanges 9.25

CenturyTel of Larson-Readfield, LLC


Larsen $9.25

Readfield 9.25 [1]

[1] The Readfield exchange State Lifeline credit increased from $8.29 to the maximum allowed state credit amount of $9.25 on 12-01-19 concurrent with reduction of the Federal Lifeline voice credit from $9.25 to $7.25. State Lifeline credit amount remained at $9.25 when the residential access line rate increased to $26.00 on 8-14-20.

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LOCAL TERMS OF SERVICE WISCONSIN CenturyLink 7th Revised Sheet 117.1




4. Rates

b. State Lifeline Monthly Credits (Cont’d)

CenturyTel of Midwest Wisconsin, LLC

Exchange Credit

Amount Exchange

Credit Amount

Amberg $9.25 Mt. Zion $9.25 [1]

Avoca 9.25 Mukwonago 9.25 Boscobel 9.25 Mukwonago-Metroplan 9.25 Boyd 9.25 Neshkoro 9.25 Cadott 9.25 North Prairie 9.25 Casco 9.25 North Prairie - Metroplan 9.25 Chetek 9.25 Palyra 9.25 Coleman 9.25 Pembine 9.25 Crivitz 9.25 Platteville 9.25 Cumberland 9.25 Poynette 9.25 DeForest 9.25 Poy Sippi 9.25 Delafield 9.25 Ripon 9.25 Delafield - Metroplan 9.25 Sarona 9.25 [1]

Dousman 9.25 Shell Lake 9.25 [1]

Eagle 9.25 Spooner 9.25 East Troy 9.25 Steuben 9.25 [1]

Elroy 9.25 Sullivan 9.25 [1]

Footville 9.25 Thorp 9.25 [1]

Fremont 9.25 Tomah 9.25 Genesee 9.25 Turtle Lake 9.25 Genesee - Metroplan 9.25 Twin Bridge 9.25 Goodman 9.25 [1] Warrens 9.25 Harmony 9.25 Wausaukee 9.25 Hazel Green 9.25 Wayside 9.25 Highland 9.25 Weyauwega 9.25 Lena 9.25 Wild Rose 9.25 Milton 9.25 Wonewoc 9.25

[1] State Lifeline credits increased to the maximum allowed $9.25 on 12-01-19 concurrent with the reduction of the Federal Lifeline voice credit from $9.25 to $7.25 for the following exchanges: Goodman, Mount Zion, Steuben and Thorp from $8.50 to $9.25 Shell Lake from $7.50 to $9.25 Sullivan from $8.30 to $9.25

[2] The Sarona exchange State Lifeline credit increased from $7.02 to $9.02 on 12-01-19. The State lifeline credit increased again to the maximum allowed $9.25 when the residential access line rate increased to $24.53 on 8-14-20.

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4. Rates (Cont’d)


CenturyTel of Midwest-Kendall, LLC Exchange Credit Amount

All Exchanges $9.25

CenturyTel of Monroe County, LLC Exchange Credit Amount

All Exchanges $9.25 [1]

CenturyTel of Northern Wisconsin, LLC Exchange Credit Amount

All Exchanges $9.25

[1] The State Lifeline credit in all CenturyTel of Monroe County, LLC exchanges increased from $7.00 to $9.00 on 12-01-19 concurrent with reduction of the Federal Lifeline voice credit from $9.25 to $7.25. The State lifeline credit amount increased again to the maximum allowed state credit amount of $9.25 when the residential access line rate increased from $22.50 to $24.50 on 8-14-20.

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4. Rates (Cont’d)


CenturyTel of Northwest Wisconsin, LLC Exchange Credit Amount

All Exchanges $9.25

CenturyTel of Southern Wisconsin, LLC Exchange Credit Amount

Rio $9.25 [1]

All Other Exchanges $9.25

CenturyTel of Wisconsin, LLC Exchange Credit Amount

All Exchanges $9.25

[1] The Rio exchange State Lifeline credit increased from $7.84 to the maximum allowed state credit amount of $9.25 on 12-01-19 concurrent with reduction of the Federal Lifeline voice credit from $9.25 to $7.25. State Lifeline credit amount remained at $9.25 when the residential access line rate increased to $25.50 on 8-14-20.

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4. Rates (Cont’d)


Telephone USA of Wisconsin, LLC Exchange Credit Amount

All Exchanges $9.25

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WI 19-04


4th Revised Sheet 119.2 Effective: March 16, 2018


C. Tribal Lands Lifeline Program

See CENTURYLINK® LOCAL TERMS OF SERVICE: LIFELINE ASSISTANCE PROGRAMS, Section C, for the purpose of administering the Federal Lifeline Program.

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5th Revised Sheet 120 Effective: March 16, 2018


D. Tribal Link-Up Program

See CENTURYLINK® LOCAL TERMS OF SERVICE: LIFELINE ASSISTANCE PROGRAMS, Section D, for the purpose of administering the Link-Up Program.

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UNIVERSAL SERVICE FUND

The Wisconsin Universal Service Fund Surcharge is for recovery of the Company’s USF assessment). The surcharge is assessed as a flat charge applicable to each access line or voice grade equivalent.

Companies Per Line ChargeAll Companies $1.35 (I)(T)

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Effective: 02-01-2019 Pages 123-124 Cancelled

DIRECTORY ASSISTANCE SERVICE

A. TERMS AND CONDITIONS

See CENTURYLINK® LOCAL TERMS OF SERVICE: DIRECTORY ASSISTANCE SERVICESfor the terms and conditions for local, long distance and national directory assistance.

B. RATES AND CHARGES

The rates shown are in addition to all rates and charges applicable for service and equipment with which this service may be furnished.

a. Directory Assistance Service Charge, Per Directory Assistance call $5.99

b. When the customer requests Directory Assistance by dialing “0” where the customer has the technical capability to direct dial Directory Assistance, the applicable Operator Assistance charge applies in addition to the Directory Assistance Service Charge.

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WI 19-01

http://www.centurylink.com/tariffs/LTOS_Directory_Assistance.pdf



DIRECTORY LISTINGS

A. GENERAL

1. One primary listing which will include the name, address, and telephone number of the individual, organization, firm or corporation for whom the service has been contracted, will be furnished at no charge.

2. Listings must conform to the Telephone Company's specifications.

3. The length of a listing may be limited by the use of abbreviations where the clarity of the listing and the identification of the customer will not be impaired.

4. An additional listing must include the same address and telephone number as the primary listing except that different address must be shown for an extension of a button telephone system located on another premise occupied solely by the customer.

5. Additional listings may be furnished with residence service for members of the customer's domestic establishment who occupy the same premises.

6. Business additional listings are not permitted in conjunction with residence service.

7. An alternate call listing refers a calling party to certain other telephone numbers after business hours if there is no answer on the first listed number.

8. Where the alternate call number is that of another customer, the listing will be furnished only with written approval of the other customer.

B. PRIMARY LISTINGS

1. One listing without charge, termed the primary listing, is provided for each main telephone service call number associated with individual lines, private branch exchange service and button trunk service. One primary listing is also provided for each joint user and special reversed charge toll service customer. Where two or more consecutively numbered lines are arranged to hunt, that is to seek the next available line when a busy is encountered in such a group, all of those lines so arranged constitute one call number. Where a customer requires a listing for a consecutively numbered line other than the first in the hunting group, it may be furnished at the additional listing rate.

NOTE: One listing without charge is also provided in the classified section of the directory for each call number associated with business main telephone service, including joint users.

2. The primary listing is in the name of the individual for residence service, or in the name of an individual, firm or corporation which contracts for the business service or which is the joint user, or the name under which a business is regularly conducted. Where one party for the use of a second party contracts for the service, the primary listing may be the name of the second party.



DIRECTORY LISTINGS

C. REGULAR ADDITONAL LISTINGS

1. Business additional listings are listings in addition to the primary listings furnished in connection with business service and may be: The names of partners or members of the firm, if the customer or joint user is a partnership or firm; the names of officers of the corporation, if the customer or joint user is a corporation; and, for any business establishment, the names of associates or employees or departments of the customer or joint user. Business additional listings may also be the bonafide names of firms or corporations, which the customer or joint user owns, or controls, or is duly authorized to represent. These listings may not be used by a customer engaged in furnishing service of a secretarial nature, or is in the business of renting office space to transient or permanent tenants and desires to furnish telephone service to his lessees.

2. Business additional listings are not permitted in connection with residence service.

3. Residence additional listings are listings in addition to the primary listing furnished in connection with residence service and may be the names of members of the customer’s family or of other persons residing in the same premises with the residence.

D. SPECIAL TYPES OF EXTRA LISTINGS

1. Duplicate Listings

a. Duplicate listings, i.e., listings of nicknames, abbreviated names, names which are commonly spelled in more than one way and rearrangements of names, are permitted when, in the opinion of the Telephone Company, they are necessary for proper identification of the subscriber and are not desired to secure a preferential position in the directory or for advertising purposes.

b. The regular extra listing rate applies for each duplicate listing.

2. Alternate Listings

a. Alternate listings, i.e., listings which refer calling parties to an alternate telephone number at night and on Sundays and holidays, or in case no answer is received on the call to the primary number, are permitted for subscribers to all classes of business service.

b. The alternate number must be for individual line service, but may be that of a service not under contract with the subscriber in connection with whose name it appears. In such a case, the written consent of the subscriber to the alternately listed service must be obtained before the alternate listing is furnished.

c. The regular extra listing rate applies for each line of the alternate listing.



DIRECTORY LISTINGS

D. SPECIAL TYPES OF EXTRA LISTINGS (Cont’d)

3. Foreign Listings

a. Foreign listings, i.e., listings in an alphabetical list on an exchange other than that in which the listed service is furnished, are permitted.

b. The regular extra listing rate applicable to listings in the directory in which the foreign listing appears, applies to each such listing.

4. Temporary Listings of tenants Sub-Leasing Subscriber’s Premises

a. Residence subscribers who temporarily lease their premise for period of less than one year and who request the Telephone Company to render service to their tenants without change in billing, may arrange for directory listings for such tenants.

b. All billing and contractual arrangements remain unchanged, the subscriber being responsible for the payment of all charges.

c. The regular extra listing rate applies for each listing.

E. NON-PUBLISHED SERVICE

1. Non-published service will be furnished subscribers who request that their telephone number not be published in the company’s telephone directories or information records. The telephone number and customer name are subject to display on a call-by-call basis at a Public Safety Answering Point with Enhanced 911 service and may be forwarded to subscribers (called parties) of Caller ID and Caller ID Name Delivery Service. Exceptions are as follows: Non-published service will not be furnished in connection with certain automatic answering and recording, or recorder coupler services as outlined in the rules and regulations portion of this document.

2. When non-published service is provided, the Company will take reasonable precautions not to publish the subscriber’s telephone number in any of its publicly distributed directories.

The Company will initiate calls to subscribers with non-published telephone numbers only when the number is given by the calling party or when the call is of an emergency nature.

Local Terms of Service Wisconsin

Effective: 07-15-2016 1st Revised Sheet 128

DIRECTORY LISTINGS

E. NON-PUBLISHED SERVICE (continued)

3. When non-published service is provided, the Company will not disclose the subscriber’s telephone number to any person except as follows:

a. When presented a court order by duly authorized representatives of law enforcement agencies.

b. To the Company’s own employees for use in compiling service records and billing information.

4. The subscriber releases, indemnifies and holds harmless the Company from any and all loss, claims, demands, suits or other action or any liability whatsoever, whether suffered, made, instituted or asserted by the subscriber or by any other party or person caused or claimed, to have been caused directly or indirectly by its publication of such number or the disclosing of said number to any person.

5. A customer requesting non-published service due to personal safety concerns (stalking, domestic violence, sexual assault, etc.) will be provided non-published service free of charge. Customer may be required to provide documentation of eligibility. Examples of acceptable documentation are participation in a state-administered address confidentiality program or a court-ordered protective order.

F. NON-LISTED SERVICE

1. Non-listed service will be furnished subscribers, who request that their telephone number not be published in the Company’s directories, but will be listed in the Company’s directory assistance records and disclosed upon request. The telephone number and customer’s name are subject to display on a call-by-call basis at a Public Safety Answering Point with Enhanced 911 service and may be forwarded to subscribers (called parties) of Caller ID and Caller ID Name Delivery Service.

2. When non-listed service is provided, the Company will take reasonable precautions not to publish the subscriber’s telephone number in any of its publicly distributed directories.

3. The subscriber releases, indemnifies and holds harmless the Company from any and all loss, claims, demands, suits or other action or any liability whatsoever, whether suffered, made, instituted or asserted by the subscriber or by any other party or person caused or claimed, to have been caused directly by its publication of such number in any of its publicly distributed directories.

4. A customer requesting non-listed service due to personal safety concerns (stalking, domestic violence, sexual assault, etc.) will be provided non-listed service free of charge. Customer may be required to provide documentation of eligibility. Examples of acceptable documentation are participation in a state-administered address confidentiality program or a court-ordered protective order.

WI 16-04



DIRECTORY LISTINGS

Listing Type, All Companies Business and

Residence Monthly Rate

Additional, Alternate, Cross-Reference and Foreign $7.00 (I)

Non-published and Non-listed Service $8.00

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VACATION NUMBER RESERVATION

A. GENERAL

Vacation Number Reservation provides for temporary suspension of service at customer request for a period of not less than one (1) month and not to exceed nine (9) months in a twelve (12) month period. Vacation Number Reservation applies only to residential and business access line rates. It does not apply to Key, PBX, Centrex lines, or Trunks, calling features or bundled services. The customer’s account must be current to be placed on Vacation Number Reservation. After service has been restored, there will be a minimum of one (1) month’s charge for full service before the service can again be put on Vacation Number Reservation.

1. Telephone service will be completely disconnected during the period of Vacation Number Reservation; there will be no dial tone.

2. If the customer has not requested that the service be restored after nine (9) months of Vacation Number Reservation, the service will revert back to the standard rate; however, full service (dial tone) will not be restored until the customer requests such by contacting the Telephone Company. The customer will be notified of the date of the discount expiration in advance.

3. There will be no charge to activate Vacation Number Reservation. Applicable nonrecurring charges will apply each time Vacation Number Reservation is restored to full service.

B. RATES

The charge for Vacation Number Reservation is Fifty (50) percent of the regular flat rated monthly access line rate.



CUSTOM CALLING /ADVANCED CALLING FEATURES

A. General

Custom Calling Services and Custom Local Access Subscriber Services (CLASS) are optional calling services offered in addition to regular exchange service to those customers served by central offices arranged to provide such services.

Optional Calling Services are available to residence and business customers where facilities are available. Custom Calling Services are furnished only in association with individual line service. Unless otherwise specified, Custom Calling Services and CLASS features are not available with public, semi-public and Customer Owned Coin Operated Telephone (COCOT) service.

B. Regulations

1. CLASS Features will be functional under the following conditions:

a. When both the originating customer and the call terminating customer are served from the same central office.

b. When both the call originating customer and the call terminating customer are served from different central offices equipped for CLASS and are linked by appropriate facilities.

2. It shall be the responsibility of the customer to provide terminal equipment (CPE) compatible with CLASS Features. All CPE used to interface with Caller ID-Number and/or Caller ID Number/Name is required to conform with technical specifications as used by the Company.

3. During the 60-day period preceding introduction of Caller ID Service, the Company will notify customers served by that office of its intention to provide Caller ID Service, the date on which the service will be operational and the availability and operation description of the free pre-call blocking feature.

The Company will also provide information regarding the Caller-ID display so customers can understand the effect blocking will have on a call and that blocking will not affect the operation of the emergency telephone system (E911).

The Company will provide the telephone number of a Customer Service Representative who is able to answer questions about the Caller ID Service.

C. Service Description

1. Custom Calling Services

a. Speed Call Allows the calling of a seven or ten digit telephone number by dialing or keying an abbreviated code. Up to twenty-four (24) digits may be dialed for each code.

b. 3-Way Calling Permits an existing call to be held and, by dialing a designated prefix code, establish and add a second telephone call to the connection.

c. Call Forwarding Variable Allows the customer to redirect all incoming calls to another telephone number immediately. The forwarded number will receive a “ping ring” (short ring) to remind the customer that Call Forwarding Variable is still active. Calls cannot be answered by the forwarded telephone until this service is deactivated.




C. Service Description (cont’d)

1. Custom Calling Services (cont’d)

d. Call Forward Remote Access Allows the customer to activate or deactivate all types of Call Forward or to change the forward to destination when they are at a remote location – away from home or office. Call Forward Remote Access can be accessed from any DTMF telephone by dialing the access code and a personal identification number (PIN).

e. Call Forward Busy Allows a call to be forwarded to a predetermined telephone number when the line is busy (off hook).

f. Call Forward No Answer Forwards a line when it is not answered after a preselected number of seconds.

g. Call Waiting Alerts the customer to an incoming call while the line is in use with two separate tones. Depressing the switchhook “holds” the first call while the waiting call is answered. The customer can alternate between calls by depressing the switchhook.

h. Cancel Call Waiting Permits the customer to cancel Call Waiting before or during one telephone call. Call Waiting will be restored when the customer hangs up. The customer must have 3-Way Calling to activate Cancel Call Waiting during a call.

i. Long Distance Alert Long Distance Alert will distinctively alert the customer to an incoming long distance call with two separate tones when the line is in use. The tones are different than normal Call Waiting tones. The service will also provide a distinctive ringing pattern to identify long distance calls when the line is not in use.

j. Number Change Intercept Allows a customer terminating service to have at that number, an announcement telling the new telephone number at which the customer can be reached.

k. Directory Number Transfer When a called number does not answer, the incoming call is automatically transferred to a telephone number programmed in the central office of the Telephone Company.

l. Distinctive Ring Allows the telephone line to have two (2) numbers, each having its own unique ringing pattern.

m. Wake Up Service An arrangement which allows the customer to be called from the system at a specified time and number.


Effective: July 12, 2013



1. Custom Calling Services (cont’d)

n. Warm Line Provides direct routing of a call to a predetermined telephone number by going off hook for a specified amount of time. A telephone number dialed during the timing period will complete like a normal telephone call.

o. Home Intercom Allows a customer to communicate between telephone instruments connected to the same single-party access line. The customer dialing a Home Intercom code and the telephone number hears a busy signal. After hanging up, all telephones on the line ring. When any telephone on the line is picked up, the ringing stops, letting the customer know the call has been answered.

p. Make Set Busy Allows customers to make their telephone lines appear busy to all incoming calls

q. Outbound Call Block Outbound Call Block is a service that blocks all outbound dialing with the exception of abbreviated dialing for 911 (Emergency Reporting Services) and 711 (Service for Telecommunications Relay Services). In addition, all pay-per-use features are blocked. All other Custom Calling Services features and CLASS features are prohibited with the use of this feature and lines with this feature will not have a directory listing. Outbound Call Block feature is subject to the availability of facilities and is only available to One-Party Flat Rate Local Exchange Service for residential and business customers.

r. Residential Expansion Set I – Includes services of Group Intercom, Call Pickup, Call Transfer and Make Set Busy features.

a. Group Intercom – allows individual customers within a designated intercom group to contact each other by using an access code and abbreviated dialing (1-4 digits depending on the size on the group).

b. Call Pickup – allows a multiline subscriber to answer calls that are incoming to another line by dialing an access code and answering the call at a different location.

c. Call Transfer – allows the customer to transfer calls to another number by entering a transfer access code followed by the transfer to dialing number. All calls, originating or terminating, can be transferred.

d. Make Set Busy – permits the subscriber to make their telephone lines appear busy to all incoming calls. The service is activated by dialing an access code. A deactivation code is dialed to return the line to idle status.





2. Customer Local Access Subscriber Services (CLASS)

a. Caller ID Number Only Caller ID Number Only provides for the display of the incoming telephone number on a CPE device attached to the customer’s access line or on a telephone equipped with a built-in display screen. Caller ID Number Only will forward the calling number from the appropriately equipped terminating central office to the CPE display device.

b. Caller ID Caller ID provides for the display of the incoming telephone number and listed name on a CPE device attached to the customer’s access line or on a telephone equipped with a built-in display screen. Caller ID will forward the calling number and listed name from the appropriately equipped terminating central office to the CPE display device.

c. Caller ID Blocking Services – Per-Call Blocking Free Per-Call Blocking Service will be available to Residence and Business customers who are served from appropriately equipped central offices. Customers may prevent delivery of their telephone number to Caller ID subscribers on a per-call basis by activating the appropriate Call ID activation code prior to placing the call.





2. Customer Local Access Subscriber Services (CLASS) (cont’d)

d. Caller ID Blocking Services – Per-Line Blocking Per-Line Blocking service will be available at no charge to the following customers:

(1) Any person protected by an injunction, temporary restraining order, or other court order relating to domestic abuse, harassment, or child abuse issued by any magistrate or judge in any jurisdiction in the United States.

(2) Upon written request to the Company, to domestic violence victim’s service programs; battered women’s shelters or other organizations that provide a safe haven for victims of domestic violence; and any municipal, county, state or federal law parole office within an area where Caller ID is offered.

Per-Line Blocking eligible individuals may order Per-Line Blocking for any access line, regardless of whether or not the individual is the listed subscriber for that access line, with a simple statement to the Company to the effect that the access line will be used by the eligible person.

With a written request to the company, free Per-Line Blocking will be available for the residential access line of any staff member employed by an eligible organization, or any eligible organization as serving a victim of domestic violence.

An eligible public safety agency may obtain free Per-Line Blocking for any access line it designates, regardless of whether the agency is the listed subscriber, with a written request to the Company to the effect that the access line will be used by that eligible agency for its official purposes.

An eligible agency may also obtain free Per-Line Blocking for any individual where the agency determines Per-Line Blocking is necessary to prevent a threat of violence, or to protect the safety of any person in that subscriber’s household.

e. Anonymous Call Reject*77 Anonymous Call Reject*77 service automatically rejects calls to the customer’s telephone number when the caller uses Per-Call Blocking or Per-Line Blocking. The caller will hear a telephone company recorded announcement.

f. Busy Redial*66 Busy Redial*66 will allow the customer to automatically return the last incoming call, whether the call was answered or missed. If the number called back is busy, Busy Redial*66 will alert the customer with a special ring when the customer’s line and the called back line are both idle. If the last incoming call is blocked, the customer will receive an announcement indicating that the call cannot be returned.

g. Call Return*69 Call Return*69 service automatically redials the telephone number of the last outgoing call. If the number redialed is busy, Automatic Recall service will alert the customer with a special ring when the customer’s line and the redialed line are both idle.






h. Selective Call Accept*64 Selective Call Accept*64 enables the customer to create a list of fifteen (15) telephone numbers from which call will be accepted. The customer can create or modify the telephone number screening list by dialing a unique code. The Telephone Company equipment will screen incoming calls against the customer’s list and complete calls from numbers on the list. Calls from all other numbers will be routed to a recorded announcement.

i. Selective Call Forward*63 Selective Call Forward*63 allows the customer to create a list of fifteen (15)“selected” telephone numbers that can be forwarded to an alternate telephone number. The customer can create and modify the screening list by dialing an activation code. The Telephone Company equipment will screen incoming calls against the customer’s list and forward only those on the customer’s list. Calls from other telephone numbers will not be forwarded. Calls forwarded by this feature are subject to all applicable local and/or long distance charges.

j. Privacy Protector Privacy Protector works to intercept unidentified callers. Calls that can be identified by Caller ID are connected as normal calls. Calls that cannot be identified are intercepted and routed to an announcement, which states that the called number does not accept calls from telemarketers. Callers pressing 1 will have the call completed to the called number. The Privacy Protector feature can be activated and deactivated by the subscriber. This feature requires that the subscriber must be also subscribe to Caller ID.

k. Selective Call Rejection*60 Selective Call Rejection*60 enables the customer to block calls from a list of fifteen (15) telephone numbers created by the customer. Calls received from telephone numbers on the list are sent to an announcement that informs the caller that the called customer is not receiving calls at this time. The customer can create and modify a telephone number screening list by dialing a unique code. The Telephone company equipment will screen incoming calls against the customer’s list and block those on the list. To block unknown telephone numbers, a customer can activate a code immediately after an unwanted call and block the number for future calls.

l. Selective Distinctive Ringing Selective Distinctive Ringing will allow the customer to create a list of fifteen (15) telephone numbers from which calls will ring differently than other calls. If the customer subscribes to Call Waiting, a distinctive Call Waiting tone will be supplied to calls on the list. The customer can create and modify a telephone number screening list by dialing a unique code. The Telephone Company equipment will screen incoming calls against the customer’s list and provide distinctive ringing for the telephone numbers on the list.

m. Help Line If the subscriber’s telephone is off-hook for a predetermined amount of time, a call will automatically be placed to a pre-assigned telephone number.






n. Call Trace*57 Enables the customer to initiate a trace of the last incoming call completed by dialing an activation code immediately after terminating the call. Call Trace *57 is considered successful, when the Telephone Company’s equipment is able to record the incoming call detail (not the conversation). At that time, the customer will be assessed a Call Trace*57 charge that will appear on the next bill. For further action to be taken, the customer is required to contact the Telephone Company’s Customer Service Center during normal business hours and days. The results of the Call Trace*57 will be forwarded to the appropriate law enforcement agency and is not provided to the customer by the Company.

o. Call Pickup Enables a customer with multi-line business or residential service to answer the other line by dialing a Call Pickup access code and taking the call at a more convenient location.

p. Call Waiting ID (SCWID) Call Waiting ID, also called Spontaneous Call Waiting Identification (SCWID), when added to an access line that also has Call Waiting and Caller ID, allows the customer to view the name and directory number of a waiting call. The display appears between the first and second tones alerting the customer that another call is coming in. The charge for Call Waiting ID is in addition to those for Call Waiting and Caller ID.

q. Call Waiting Disposition (DSCWID) Call Waiting Disposition, also called Deluxe Spontaneous Call Waiting Identification (DSCWID), when added to an access line that also has Call Waiting and Caller ID, provides the customer with disposition options:

1. If the line is available, the call rings through as usual;

2. If the customer's telephone is on-hook, the incoming caller's name and directory number are displayed;

3. If the customer is on a call, a second incoming call will not display name and directory number; the calling party hears an audible ring and the called party hears a call waiting tone signal.

Also, the calling party's name and number will not display if:

1. The called party answers the telephone during the first ring;

2. The calling party has blocked the call or has a blocked line.

The charge for Call Waiting Disposition is in addition to those for Call Waiting and Caller ID.






r. VIP Alert Allows a customer to program up to thirty-one (31) directory numbers with a distinctive tone or ring to alert the customer of an incoming call from these numbers. The customer can modify the list by activating or deactivating numbers. VIP Alert functions if the telephone receiver is on-hook or off.

s. Subscriber Activated Blocking/PIN Permits the customer to block certain types of calls. When activated, all calls made from that line are screened. If a call is made to a restricted number, the caller is routed to a recorded message. The customer may enter a Personal Identification Number (PIN) to override blocked status to continue a call. Subscriber Activated Blocking/PIN is activated or deactivated by dialing the appropriate codes.

3. Rates and Charges

a. The following rates are in addition to the rates and charges for all services with which Custom Calling Services are associated. Service charges apply for the establishment of Custom Calling Services.

b. Certain Custom Calling Services area available on an optional usage sensitive basis to customers who do not subscribe to the feature on a monthly basis. Such features are available on a usage sensitive (per activation) basis. A successful activation occurs when the customer dials the feature code and is successful in reaching another properly equipped central office. The customer will be notified, via an intercept message, when an activation is not successful.

c. These features will be available on a usage sensitive basis only from equipped central offices to residence and business customers. However, these features are not available on a usage sensitive basis to Centrex, key or PBX customers.

d. At the request of the customer who does not subscribe to the feature on a monthly basis, access to the feature on a usage sensitive basis may be blocked. Such blocking will provided at not charge to the customer.




3. Rates and Charges (cont’d)


Individual Services Residence Per Month

Business Per Month

Usage Sensitive Per Activation

Call Forward $5.00 (I) $5.00 (I)$1.50

($10.50/month cap)

Call Forward Busy 3.00 3.00

Call Forward No Answer 3.00 3.00

Call Forward Remote Access 5.00 (I) 5.00 (I)$1.50

($10.50/month cap)

Call Waiting 5.00 (I) 5.00 (I)

Cancel Call Waiting (Included with Call Waiting)

0.00 0.00

Direct Line 5.00 (I) 5.00 (I)

Distinctive Ring 7.00 (I) 7.00 (I)

Home Intercom (2) 6.00 (I) 6.00 (I)

Make Set Busy (2) 4.00 (I) 4.00 (I)

Residential Expansion Set I (2) 5.00 (I) 5.00 (I)

Speed Call 8 5.00 (I) 5.00 (I)

Speed Call 30 (2) 6.00 (I) 6.00 (I)

3-Way Calling 5.00 (I) 5.00 (I)$1.50

($10.50/month cap)

Wake Up Service 5.95 5.95

Outbound Call Block 5.00 5.00

Customers with certified disabilities who deem one or more Custom Calling Services essential in order to receive service that is useful and comparable to the essential service provided to other customers shall received those services without charge.

Package Plan (1)

A discount of $0.00 on each service feature will apply when 3 or more monthly service features are ordered in a package.

ARRANGEMENTS FOR TOLL BILLING INFORMATION

Arrangements by which customers may obtain details of originating toll calls to associate such calls with specific stations, departments or projects by means of codes.

Monthly Rate

Each group of 50 numbers or fraction thereof $5.50* *Minimum charge per month $22.00

(1) Grandfathered to existing customers at existing locations.

(2) Effective August 14, 2020 this feature has been grandfathered to existing customers at existing locations.

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ADVANCED CUSTOM CALLING SERVICES

The rates and charges for Advanced Custom Calling Features are:

Per Month Per Line

Usage Sensitive Per Activation

Anonymous Call Reject*77 $5.94

Busy Redial*66 6.00 (I)$1.50

($10.50/month cap)

Call Pickup 6.00 (I)

Call Return*69 6.00 (I)1.50

($10.50/month cap)

Call Trace*57 - 5.00 (I)

per activation ($30.00/month cap)

Call Waiting ID (SCWID) 0.00

Call Waiting Disposition (DSCWID) (2) 6.00 (I)

Caller ID 10.74

Caller ID Blocking 0.00

Caller ID Number Only (2) 10.74 (I)

Long Distance Alert (Includes Call Waiting) (2) 6.00 (I)

Selective Call Accept*64 (2) 6.00 (I)

Selective Call Forward*63 6.00 (I)

Selective Call Rejection*60 6.00 (I)

Subscriber Activated Blocking/PIN (2) 6.00 (I)

VIP Alert (Includes Call Waiting) 6.00 (I)

Package Plan (1) A discount of $0.00 applies to each Advanced Custom Calling Feature after the first one.



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CENTURYTEL OF SOUTHERN WISCONSIN, LLC dba CENTURYLINK

The rates and charges apply in addition to the established rates and charges for associated services.

The Centrex Service, the rates and charges for all Optional Calling Services will be negotiated on an individual contract basis.

a. Monthly Subscription Per Line – Customer Calling Services

Per Month (a, b, d)One Service Per Line Residence Business

Call Forward Busy $3.54 $3.54


Call Forward Remote Access (c, f) 5.00 (I) 5.00 (I)

Call Forwarding Variable (c, f) 5.00 (I) 5.00 (I)

Call Transfer 8.34 8.34

Call Waiting (c) 7.00 (I) 7.00 (I)

Cancel Call Waiting (c, g) N/C N/C

Directory Number Transfer (1) (e) 5.00 (I) 5.00 (I)

Distinctive Ring (c, e) 7.14 8.34

Home Intercom (1) 6.00 (I) 6.00 (I)

Long Distance Alert (1) (c, g) 6.00 (I) 6.00 (I)

Make Set Busy (1) 4.00 (I) 4.00 (I)

Number Change Intercept (e) 2.34 2.34

Speed Call 8 4.00 (I) 4.00 (I)

Speed Call 30 (1) 5.00 (I) 5.00 (I)

3-Way Calling (f) 5.00 (I) 5.00 (I)

Wake Up Service 5.95 5.95



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CENTURYTEL OF SOUTHERN WISCONSIN, LLC dba CENTURYLINK (cont’d)

b. Monthly Subscription Per Line – Custom Local Access Subscriber Services (CLASS)

Per Month (a, b, d)One Feature Per Line Residence Business

Anonymous Call Reject *77 $5.94 $5.94

Busy Redial *66 (f) 6.00 (I) 6.00 (I)

Call Pickup 6.00 (I) 6.00 (I)

Call Return *69 (f) 6.00 (I) 6.00 (I)

Call Waiting Disposition (DSCWID) (1)

(e, g, h) 10.00 (I) 10.00 (I)

Call Waiting ID (SCWID) (e, g, h) 5.00 (I) 5.00 (I)

Caller ID (e) 10.74 10.74

Caller ID Number Only (1) (e) 10.74 (I) 10.74 (I)

Caller ID Per-Call Blocking N/C N/C

Caller ID Per-Line Blocking N/C N/C

Help Line (1) (c, e) 5.00 (I) 5.00 (I)

Selective Call Accept *64 (1) 6.00 (I) 6.00 (I)

Selective Call Forward *63 6.00 (I) 6.00 (I)

Selective Call Rejection *60 6.00 (I) 6.00 (I)

Subscriber Activated Blocking/PIN (1) 6.00 (I) 6.00 (I)

VIP Alert (g) 6.00 (I) 6.00 (I)



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c.

Multiple Service/Feature Per Line Per Month Discount (1)

Credit per feature over one (1) Initial Optional Service (d)

0%

d.

Feature Per Use Per Use Charge

Busy Redial*66 (f) $1.50 (I)

Call Forward Variable (f) 1.50 (I)

Call Forward Remote Access (f) 1.50 (I)

Call Return*69 (f) 1.50 (I)

Call Trace*57 (e)

5.00 (R)per successful trace

30.00 (R)Cap per line/per month

Custom Local Access Subscriber Service (CLASS) (f) 1.50 (I)

3-Way Calling (f) 1.50 (I)



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Special Notes:

(a) Service charges apply. Additional service charges will not apply when one or more Optional Calling Services are ordered on the same service order in which a Service Ordering Charge and CO Connection Charge is applied.

(b) In addition to the charges specified herein, filed long distance rates will apply to calls forwarded to or originated from the customer’s telephone to telephones located outside of the local calling area. Extended Community Calling (ECC) charges will apply to calls forwarded to or originated from the customer’s telephone to telephones located within the ECC areas.

(c) Not available on trunk hunting lines.

(d) The Optional Calling Service with the highest rate will be considered the Initial Optional Calling Service when discounts are applied.

(e) Discounts are not available.

(f) Total monthly per-use charge will not exceed $10.50 per line.

(g) In addition to Call Waiting.

(h) Grandfathered to existing customers at existing locations.

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The rates and charges apply in addition to the established rates and charges for associated services.

For Centrex Service, the rates and charges for all Optional Calling Services will be negotiated on an individual contract basis.

a. Monthly Subscription Per Line – Customer Calling Services [1]

Per Month (a, b, d)One Service Per Line Residence Business

Call Forward Remote Access (c) $5.00 (I) $5.00 (I)



Call Forwarding Variable (c) 5.00 (I) 5.00 (I)

Call Transfer 7.14 8.34

Call Waiting (c) 7.00 (I) 7.00 (I)

Cancel Call Waiting (c) N/C N/C

Directory Number Transfer (e) 5.00 (I) 5.00 (I)

Distinctive Ring (c, e) 8.34 11.94

Long Distance Alert(1) (c)(g) 6.00 (I) 6.00 (I)

Number Change Intercept (e) 1.95 1.95

Speed Call 8 4.00 (I) 4.00 (I)

Speed Call 30 (1) 5.00 (I) 5.00 (I)

3-Way Calling 5.00 (I) 5.00 (I)

Wake Up Service 4.00 (I) 4.00 (I)


[1] See Sheet 146.1 for footnote explanations.


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b. Monthly Subscription Per Line – Custom Local Access Subscriber Services (CLASS) [1]

Per Month (a, b, d)One Feature Per Line Residence Business

Anonymous Call Reject *77 (f) $5.95 $5.00 (I)

Busy Redial *66 (f) 6.00 (I) 6.00 (I)

Call Pickup 5.00 (I) 5.00 (I)

Call Return *69 (f) 6.00 (I) 6.00 (I)

Call Waiting ID 1.00 (I) 1.00 (I)

Call Waiting Disposition 6.00 (I) 6.00 (I)

Caller ID (e) 10.74 10.74

Caller ID Number Only (1) (e) 10.74 (I) 10.74 (I)

Caller ID Per-Call Blocking N/C N/C

Caller ID Per-Line Blocking N/C N/C

Privacy Protector 3.54 4.74

Help Line(1) (c, e) 5.00 (I) 5.00 (I)

Selective Call Accept *64(1) 6.00 (I) 6.00 (I)

Selective Call Forward *63 6.00 (I) 6.00 (I)

Selective Call Rejection 6.00 (I) 6.00 (I)

Selective Distinctive Ringing 6.00 (I) 6.00 (I)

VIP Alert (g) 6.00 (I) 6.00 (I)



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CENTURYTEL OF FAIRWATER-BRANDON-ALTO, LLC dba CENTURYLINK (cont’d)

c. Multiple Service/Feature Per Line [1]

Per Month Discount (h)

Credit per feature over one (1) Initial Optional Service (d)

0%

d. Feature Per Use [1]

Per Use Charge

Busy Redial*66 (i) $1.50 (I)

Call Forward Remote Access (f) 1.50 (I)

Call Forward Variable (f) 1.50 (I)

Call Return*69 (i) 1.50 (I)

Call Trace*57 (e)

5.00 (R)per successful trace

30.00 (R)Cap per line/per month

Custom Local Access Subscriber Service 1.50 (I)

3-Way Calling (f) 1.50 (I)



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CENTURYTEL OF FAIRWATER-BRANDON-ALTO, LLC dba CENTURYLINK (cont’d)

Special Notes:

(a) Service charges apply. Additional service charges will not apply when one or more Optional Calling Services are ordered on the same service order in which a Service Ordering Charge and CO Connection Charge is applied.

(b) In addition to the charges specified herein, filed long distance rates will apply to calls forwarded to or originated from the customer’s telephone to telephones located outside of the local calling area. Extended Community Calling (ECC) charges will apply to calls forwarded to or originated from the customer’s telephone to telephones located within the ECC areas.

(c) Not available on trunk hunting lines.

(d) The Optional Calling Service with the highest rate will be considered the Initial Optional Calling Service when discounts are applied.

(e) Discounts are not available.

(f) Total monthly per-use charge will not exceed $10.50 per line.

(g) In addition to Call Waiting.

(h) Grandfathered to existing customers at existing locations.

(i) Total monthly per-use charge will not exceed $10.50 per line.

(M) Material moved from Pages 144-146.

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a.

Per line arranged Residence

Monthly Rate (1)

Business Monthly Rate (1)

Per Activation (Non-Subscription)

Anonymous Call Reject *77 $2.00 (I) $2.00 (I)

Busy Redial *66 5.00 6.00 $1.50 (2)

Call Block (Selective Call Rejection)

5.00 (I) 5.00 (I)


Call Forward Busy/No Answer 6.00 (I) 6.00 (I)


Call Forwarding- Fixed 5.00 (I) 5.00 (I) 1.50 (3) (I)

Call Forwarding- Variable 5.00 (I) 5.00 (I) 1.50 (3) (I)

Call Return *69 5.00 6.00 1.50 (2) (I)

Call Trace *57 N/A N/A 5.00 (4) (R)

Call Waiting/Cancel Call Waiting 7.00 (I) 8.00 (I)

(1) Service Charges apply for establishment of Telephone USA Calling Services except during the 60 day period after a customer establishes service for Business and Residence.

(2) The maximum charge is $9.00 per month, per line. These Services will be introduced to the market with a 30 Day Free Trial. Customer billing will begin on the 31st day following the free-trial offer introduction.

(3) The maximum charge is $10.50 per month, per line.


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a. (Cont’d)

Per line arranged Residence

Monthly Rate (1)

Business Monthly Rate (1)

Per Activation (Non-Subscription)

Call Waiting ID $0.00 $0.00

Caller ID 8.95 11.95

Caller ID Number Only (1) 8.00 (I) 11.00 (I)

Complete Blocking (Per Line) 0.00 0.00

Distinctive Ring 7.00 (I) 7.00 (I)

Selective Blocking (Per Call) 0.00 0.00

Selective Call Accept *64 (1) 6.00 (I) 6.00

Selective Call Forward *63 6.00 (I) 6.00

Speed Call 8 5.00 (I) 5.00 (I)

Speed Call 30 (1) 6.00 (I) 6.00 (I)

3-Way Calling 5.00 6.00 $1.50 (2)

VIP Alert 6.00 (I) 6.00

Call Forward Remote Access 4.00 (I) 4.00 (I) 1.50 (3) (I)

Call Transfer 7.00 (I) 7.00 (I)


(1) Service Charges apply for establishment of Telephone USA Calling Services except during the 60 day period after a customer establishes service for Business and Residence.

(2) The maximum charge is $10.50 per month, per line. These Services will be introduced to the market with a 30 Day Free Trial. Customer billing will begin on the 31st day following the free-trial offer introduction.


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TELEPHONE USA OF WISCONSIN, LLC dba CENTURYLINK (Cont’d)

b.

Packages – Per line arranged Residence

Monthly Rate (1)

Big Deal Option A (2)

Call Waiting, Cancel Call Waiting, Caller ID, Distinctive Ring, 3-Way Calling, Call Forwarding-Variable, Call Return*69, Speed Call 8, Call Block, VIP Alert, Busy Redial*66, Selective Call Accept*64, and Selective Call Forward*63, Call Waiting ID (where available)

$17.00 (I)

Big Deal Option B (2)

Call Waiting, Cancel Call Waiting, Call Forwarding Variable, Call Return*69, 3-Way Calling, and Call Block

10.00 (I)

c. Telephone USA calling services for Certified Handicapped Customers

Business (1) Residence (1)

Calling Plan II PAK (3) CCBSC2DISC $4.00 (I) CCRSC2DISC $4.00 (I)

Calling Plan III PAK (3) CCBSC3DISC 5.00 (I) CCRSC3DISC 5.00 (I)

Calling Plan I PAK 4400

N/A N/A SC4400RDISC 6.00 (I)

Calling Plan I PAK 4900

N/A N/A SC4900RDISC 8.00 (I)

(1) Service Charges apply as shown in P.S.C. of W. No.1, Section 14, for establishment of Telephone USA Calling Services except during the 60 day period after a customer establishes service for Business and Residence customers and during the three month period from June 3, 1999 through August 31, 1999 for Residence customers only.


(3) When Call Forwarding is arranged for "Fixed" operation, the GSEC is to be suffixed by the letter "F". When Call Forwarding is arranged for "variable" operation, the GESC is to be suffixed by the letter "V".

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LOCAL TERMS OF SERVICE WISCONSIN 2nd Revised Sheet 150



Rates and Charges (continued)

CENTURYTEL OF CENTRAL WISCONSIN, LLC dba CENTURYLINK Business * Residence * Monthly Monthly Rate Rate

Per Line arranged

a. Anonymous Call Reject*77.............. $2.00 (I) $2.00 (I)

b. Busy Redial*66 ............................... 6.00 6.00 (I)

Per Activation (Non-Subscription) 1.50*** (I) 1.50*** (I)

c. Call Block................................ . . . . 5.00 (I) 5.00 (I)

d. Call Forward Busy.......................... . 3.00 3.00

e. Call Forward Busy/No Answer....... 4.00 (I) 4.00 (I)

f. Call Forward No Answer................ 3.00 3.00

g. Call Forwarding - Fixed ................. 5.00 (I) 5.00 (I)

- Variable.............. 5.00 (I) 5.00 (I)

Per Activation (Non-Subscription) 1.50 (I)**** 1.50 (I)****

h. Call Return*69................................. 6.00 6.00 (I)

Per Activation (Non-Subscription) 1.50 (I)*** 1.50 (I)***

i. Call Trace*57...................................

Per Activation (Non-Subscription).................. 5.00***** (R) 5.00***** (R)

j. Call Waiting/Cancel Call Waiting ... 8.00 (I) 7.00 (I)

k. Call Waiting ID............................... 0.00 0.00

l. Caller ID.......................................... 11.95 10.00 (I)

m. Caller ID Number Only................... 11.00 (I) 8.00 (I)

n. Complete Blocking (Per Line)......... 0.00 0.00

o. Distinctive Ring............................... 7.00 (I) 7.00 (I)

p. Selective Blocking (Per Call............ 0.00 0.00

q. Selective Call Accept*64 (1)................. 6.00 6.00 (I) (C)

r. Selective Call Forward*63............... 6.00 6.00 (I)

s. Speed Call

Speed Call 8....................... 5.00 (I) 5.00 (I)

Speed Call 30 (1)............................ 6.00 (I) 6.00 (I) (C)

t. 3-Way Calling................................. 6.00 5.00

Per Activation (Non-Subscription) 1.50 (I)*** 1.50 (I)***

u. VIP Alert.......................................... 6.00 6.00 (I)

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v. Call Transfer 7.00 (I) 7.00 (I)

w. outbound Call Block……………… 5.00 2.00 * Service Charges apply for establishment of CenturyTel Calling Services except during the 60 day period

after a customer establishes service for Business and Residence customers. ***The maximum charge is $10.50 per month, per line. These Services will be introduced to the market with a 30

Day Free Trial. Customer billing will begin on the 31st day following the free-trial offer introduction. **** The maximum charge is $10.50 per month, per line. ***** The maximum charge is $30.00 per month, per line. WI2020-05

LOCAL TERMS OF SERVICE WISCONSIN 1st Revised Sheet 151 Effective: 08-14-2020



CENTURYTEL OF CENTRAL WISCONSIN, LLC dba CENTURYLINK (Cont’d)

Business * Residence * Monthly Monthly Rate Rate

Packages - Per Line arranged

Big Deal Option A (1)

Call Waiting, Cancel Call Waiting, Caller ID, Distinctive Ring, 3-Way

Calling, Call Forwarding-Variable, Call Return*69, Speed Call 8, Call Block, VIP Alert, Busy

Redial*66, Selective Call Accept*64, and Selective Call Forward*63 Call Waiting ID (where available)

Residence Service. . . . . . . . . . 17.00 (I)

Big Deal Option B (1)

Call Waiting, Cancel Call Waiting, Call Forwarding Variable, Call Return*69,

3-Way Calling, and Call Block

Residence Service. . . . . . . . . . 10.00 (I)

CenturyTel calling services for Certified Handicapped Customers

a. Calling Plan II PAK# . . . . . . . .CCBSC2DISC 4.00 (I) CCRSC2DISC 4.00 (I)

b. Calling Plan III PAK#. . . . . . . .CCBSC3DISC 5.00 (I) CCRSC3DISC 5.00 (I)

c. Calling Plan I PAK 4400. . . . . . . .SC4400RDISC 6.00 (I)

d. Calling Plan I PAK 4900. . . . . . . .SC4900RDISC 8.00 (I)

* Service Charges apply for establishment of CenturyTel Calling Services except during the 60 day period after a customer establishes service for Business and Residence customers and during the three month period from June 3, 1999 through August 31, 1999 for Residence customers only.

# When Call Forwarding is arranged for "Fixed" operation, the GSEC is to be suffixed by the letter "F". When Call Forwarding is arranged for "variable" operation, the GESC is to be suffixed by the letter "V".


WI2020-05




CENTURYTEL OF FORESTVILLE, LLC dba CENTURYLINK

Business (1) Residence Usage Sensitive Per Line Arranged Per Month Per Month Per Activation

Call Forward Busy $3.54 $3.54 Call Forward No Answer 3.54 3.54 Call Forwarding 5.00 (I) 5.00 (I) $1.50 ($10.50/month cap) Call Forward Remote Access 4.00 (I) 4.00 (I)Call Transfer 7.00 (I) 7.00 (I)Call Waiting (2) 5.00 (I) 5.00 (I)Cancel Call Waiting 0.00 0.00 Direct Line 5.00 (I) 5.00 (I)Distinctive Ring 5.00 (I) 5.00 (I)Do Not Disturb (1) 5.00 (I) 5.00 (I) (C)Home Intercom (1) 6.00 (I) 6.00 (I) (C)Make Set Busy(1) 4.00 (I) 4.00 (I) (C)Speed Call 8 5.00 (I) 5.00 (I)Speed Call 30(1) 6.00 (I) 6.00 (I) (C)3-Way Calling 5.00 (I) 5.00 (I) $1.50 ($10.50/month cap) Wake Up Service 5.95 5.95 Outbound Call Block 5.00 2.00

Customers with certified disabilities who deem one or more Custom Calling Services essential in order to receive service that is useful and comparable to the essential service provided to other customers shall receive those services without charge.

Package Plan (3)

A discount of $0.00 on each service feature will apply when 3 or more service features are ordered in a package. (R)

(1) Not available to coin phone and PBX customers. (2) Not available to button telephone systems with trunk hunting. (3) Grandfathered to existing customers at existing locations.

WI2020-05




CENTURYTEL OF FORESTVILLE, LLC dba CENTURYLINK (Cont’d)


1. The rates and charges following are for Advanced Custom Calling Services only and are in addition to the applicable Service Connection Charges, monthly rates and non-recurring charges for access lines and other services or equipment with which they are associated.

2. A Service Order and a Central Office Connection Charge are applicable when adding Advanced Custom Calling Service(s) to an existing access line. These charges are waived for a period of ninety (90) days after a Central Office is equipped to provide Advanced Custom Calling Services.

3. Fulltime, active employees will be offered Caller ID at no charge for a period of ninety (90) days after a Central Office is equipped to provide Advanced Custom Calling Services.

4. Local or Message Toll Service calls established by using Busy Redial*66 and Call Return*69 will be charged at the current rates.

5. A discount of $.30 per Advanced Custom Calling feature will apply when three or more features are provided on the same access line. The discount is applicable to a combination of Custom Calling and Advanced Custom Calling features. See Section 15C for description of Custom Calling Services. (1)

6. The rates and charges for Advanced Custom Calling Features are:

Advanced Calling Services Per Month Per Use Charge Per Line

Anonymous Call Reject*77 5.00 (I)Busy Redial*66 6.00 (I) $1.50($10.50/month cap) Call Pickup 6.00 (I)Call Return*69 6.00 (I) $1.50($10.50/month cap) Call Trace*57 $5.00 per activation

($30.00 month cap) Call Waiting Disposition(1) 6.00 (I)Caller ID 10.74 Caller ID Number Only(1) 10.74 (I)Long Distance Alert (1) 5.95 (I) Selective Call Accept*64 (1) 6.00 (I) (C)Selective Call Forward*63 6.00 (I)Selective Call Rejection*60 6.00 (I)Subscriber Activated Blocking/PIN(1) 6.00 (I)VIP Alert 6.00 (I)

(D)

(D) Multiple Feature Discount (1) A discount of $0.00 on each service feature will apply to the second and each additional feature after the first feature. (R) (1) Not available to coin phone and PBX customers. (2) Not available to button telephone systems with trunk hunting. (3) Grandfathered to existing customers at existing locations. WI2020-05






Call Forward Busy $4.20 $4.20 Call Forward No Answer 4.20 4.20 Call Forward Remote Access 3.00 (I) 3.00 (I) $0.80 ($7.80/month cap) Call Forwarding 5.00 (I) 5.00 (I) $0.95 ($7.60/month cap) Call Transfer 7.14 5.94 Call Waiting (2) 5.00 (I) 5.00 (I)Cancel Call Waiting 0.00 0.00 Direct Line 5.00 (I) 5.00 (I)Distinctive Ring 5.00 (I) 5.00 (I)Do Not Disturb(3) 5.00 (I) 5.00 (I)Home Intercom (3) 6.00 (I) 6.00 (I) Make Set Busy(3) 4.00 (I) 4.00 (I)Speed Call 8 5.00 (I) 5.00 (I)Speed Call 30(3) 6.00 (I) 6.00 (I)3-Way Calling 5.00 (I) 5.00 (I) $0.95 ($7.60/month cap) Wake Up Service 5.95 5.95 Outbound Call Block 5.00 9.50


Package Plan (3)

A discount of $0.00 on each service feature will apply when 3 or more service features are ordered in a package. (R)


WI2020-05






RATES AND CHARGES

1. Local or Message Toll Service calls established by using Busy Redial*66 and Call Return*69 will be charged at the current rates.

2. A discount of $.35 per Advanced Custom Calling feature will apply when three or more features are provided on the same access line. The discount is applicable to a combination of Custom Calling and Advanced Custom Calling features. See Section 15C for description of Custom Calling Services. (1)

3. The rates and charges for Advanced Custom Calling Features are:

Advanced Calling Services Per Month Usage Sensitive Per Line Per activation

Anonymous Call Reject*77 $5.00 (I)Busy Redial*66 6.00 (I) $.65 ($7.80/month cap) Call Pickup 6.00 (I)Call Return*69 6.00 $.65 ($7.80/month cap) Call Trace*57 $6.50 per activation

($32.50/month cap) Call Waiting Disposition (DSCWID) (1) 6.00 (I)Caller ID 10.74 Caller ID Number Only 10.74 (I)Long Distance Alert 6.00 (I)Selective Call Accept*64 (1) 6.00 (I)Selective Call Forward*63 6.00 (I)Selective Call Rejection*60 6.00 (I)Subscriber Activated Blocking/PIN(1) 6.00 (I)VIP Alert 6.00 (I)

(D)

(D)

Multiple Feature Discount (1)

A $0.00 credit will apply to each additional feature after the first feature.


WI2020-05






Call Forward Busy $3.00 (I) $3.00 (I)Call Forward No Answer $3.00 (I) $3.00 (I) Call Forward Remote Access $2.00 (I) $2.00 (I) $1.50 ($10.50/month cap) Call Forwarding $3.00 (I) $3.00 (I) $1.50 ($10.50/month cap) Call Transfer $5.00 (I) $5.00 (I)Call Waiting (2) $3.00 (I) $3.00 (I) $1.50 ($10.50/month cap) Cancel Call Waiting $0.00 $0.00 Direct Line $3.00 (I) $3.00 (I)Distinctive Ring $3.00 (I) $3.00 (I) Do Not Disturb (3) $3.00 (I) $3.00 (I)Home Intercom (3) $5.00 (I) $5.00 (I)Make Set Busy (3) $3.00 (I) $3.00 (I)Speed Call 8 $3.00 (I) $3.00 (I)Speed Call 30 (3) $4.00 (I) $4.00 (I)3-Way Calling $3.00 (I) $3.00 (I) $1.50 ($10.50/month cap) Wake Up Service $5.00 (I) $5.00 (I)Outbound Call Block $5.00 $2.00


Package Plan (3) For customers subscribing to more than one Custom Calling Feature, a $0.00 discount will apply to each feature ordered in addition to the first. When Speed-30 is one of the additional features, a $0.00 discount for that feature applies.


WI2020-05






The rates and charges for Advanced Custom Calling Features are:

Per Month Usage Sensitive Advanced Calling Service Per Line Per Activation

Anonymous Call Reject*77 $3.00 (I)Busy Redial*66 $5.00 (I) $1.50 ($10.50/month cap) Call Pickup $5.00 (I)Call Return*69 $5.00 (I) $1.50 ($10.50/month cap) Call Trace*57 $5.00 per activation

($30.00 month cap) Call Waiting Disposition (DSCWID) (1) $5.00 (I)Call Waiting ID (SCWID) $1.00 (I)Caller ID $9.00 (I)Caller ID Number Only(1) $7.00 (I)Long Distance Alert(1) $5.00 (I)Selective Call Accept*64(1) $5.00 (I)Selective Call Forward*63 $5.00 (I)Selective Call Rejection*60 $5.00 (I)Subscriber Activated Blocking/PIN(1) $4.00 (I)VIP Alert $5.00 (I)

(D)

(D)


A $0.00 credit will apply to each additional feature after the first feature. (R)


WI2020-05




CENTURYTEL OF NORTHWEST WISCONSIN, LLC dba CENTURYLINK

At the request of a customer who does not subscribe to the feature on a monthly basis, access to the feature on a usage sensitive basis may be blocked. Such blocking will be provided at no charge to the customer.


Call Forward Busy $5.40 $5.40 Call Forward No Answer $5.40 $5.40 Call Forward Remote Access $4.00 (I) $4.00 (I) $1.50 ($10.50/month cap) (I) Call Forwarding $5.40 $5.40 $1.50 ($10.50/month cap) (I) Call Transfer $7.14 $5.94 Call Waiting (2) $6.60 (I) $7.00 (I) $1.50 ($10.50/month cap) (I) Cancel Call Waiting $0.00 $0.00 Direct Line $5.00 (I) $3.50 (I)Distinctive Ring $7.00 (I) $7.00 (I)Do Not Disturb(3) $5.00 (I) $5.00 (I)Home Intercom(3) $6.00 (I) $6.00 (I)Make Set Busy(3) $4.00 (I) $4.00 (I)Speed Call 8 $5.40 $5.40 Speed Call 30(3) $6.60 $6.60 3-Way Calling $5.40 $5.40 $1.50 ($10.50/month cap) (I) Wake Up Service $5.95 $5.95 Outbound Call Block $5.00 $2.00


Package Plan (3)

A discount of $0.00 on each service feature will apply when 3 or more monthly service features are ordered in a package.


WI2020-05




CENTURYTEL OF NORTHWEST WISCONSIN, LLC dba CENTURYLINK (Cont’d)


The rates and charges for Advanced Custom Calling Features are


Anonymous Call Reject*77 $5.00 (I)Busy Redial*66 $6.00 (I) $1.50 ($10.50/month cap) (I) Call Pickup $6.00 (I)Call Return*69 $6.00 (I) $1.50 ($10.50/month cap) (I) Call Trace*57 $5.00 per activation

($30.00 month cap) Call Waiting Disposition (DSCWID) (1) $6.00Caller ID $10.74 Caller ID Number Only $10.74 (I)Long Distance Alert (1) $6.00 (I)Selective Call Accept*64 (1) $6.00 (I)Selective Call Forward*63 $6.00 (I)Selective Call Rejection*60 $6.00 (I)Subscriber Activated Blocking/PIN (1) $6.00 (I)VIP Alert $6.00 (I)

(D)

(D)


A $0.00 credit will apply to each additional feature after the first feature. (I)

* Customer must subscribe to Caller ID


WI2020-05





1. The following rates are in addition to the rates and charges for all services or equipment with which custom calling services are associated. Nonrecurring charges apply.

2. A Service Order Charge and a Central Office Connection Charge are applicable when adding Custom Calling Service(s) to an existing access line. These charges are waived for a period of sixty (60) days after a Central Office is equipped to provide Customer Calling Services.

3. Certain Custom Calling Services are available on an optional usage sensitive basis to customers who do not subscribe to the feature on a monthly basis. Such features are available on a usage sensitive (per activation) basis. A successful activation occurs when the customer dials the feature code and is successful in reaching another properly equipped central office. The customer will be notified, via an intercept message, when an activation is not successful.

4. These features will be available on a usage sensitive basis only from equipped central offices to residence and business customers. However, these features are not available on a usage sensitive basis to Centrex, key or PBX customers.

5. At the request of a customer who does not subscribe to the feature on a monthly basis, access to the feature on a usage sensitive basis may be blocked. Such blocking will be provided at no charge to the customer.

Business (1) Residence Usage Sensitive Per Line Arranged Per Month Per Month Per Activation Call Forward Busy $5.40 $5.40 Call Forward No Answer $5.40 $5.40 Call Forward Remote Access $4.00 (I) $4.00 (I) $1.50 ($10.50/month cap) (I) Call Forwarding $5.40 $5.40 $1.50 ($10.50/month cap) (I) Call Waiting (2) $7.00 (I) $7.00 (I) $1.50 ($10.50/month cap) (I) Cancel Call Waiting $0.00 $0.00 Direct Line $5.00 (I) $5.00 (I)Distinctive Ring $7.00 (I) $6.00 (I)Do Not Disturb (3) $5.00 (I) $5.00 (I)Home Intercom (3) $6.00 (I) $6.00 (I)Make Set Busy (3) $4.00 (I) $4.00 (I)Residential Expansion Set I $6.00 (I) $6.00 (I)Speed Call 8 $5.40 $5.40 Speed Call 30 (3) $6.60 $6.60 3-Way Calling $5.40 $5.40 $1.50 ($10.50/month cap) (I) Wake Up Service $5.00 (I) $5.00 (I)Outbound Call Block $5.00 $4.50


Package Plan (3) A discount of $0.00 on each service feature will apply when 3 or more monthly service features are ordered in a package. (R)

(1) Not available to coin phone and PBX customers. (2) Not available to button telephone systems with trunk hunting. (3) Grandfathered to existing customers at existing locations. WI2020-05







Anonymous Call Reject*77 $5.00 (I)Busy Redial*66 $6.00 (I) $1.50 ($10.50/month cap) (I) Call Pickup $6.00 (I)Call Return*69 $6.00 (I) $1.50 ($10.50/month cap) (I) Call Trace*57 $5.00 per activation (R)

($30.00 month cap) (R) Call Waiting Disposition (DSCWID) (1) $6.00 (I)Caller ID $10.74 Caller ID Number Only $10.74 (I)Long Distance Alert $6.00 (I)Selective Call Accept*64 (1) $6.00 (I)Selective Call Forward*63 $6.00 (I)Selective Call Rejection*60 $6.00 (I)Subscriber Activated Blocking/PIN(1) $6.00 (I)VIP Alert $6.00 (I)

(D)

(D)


A $0.00 credit will apply to each additional feature after the first feature. (R)


WI2020-05






Calling Feature Services

Cumberland, Turtle Lake,

Chetek Monthly Rates

All Other Exchanges Monthly Rates

Call Control $6.00 (I) $6.00 (I) Call Forward Busy 3.00 (I) 3.00 Call Forward No Answer 3.00 (I) 3.00 Call Forwarding- Multiple 13.14 13.14 Call Forward Remote Access (1) 5.00 (I) 5.00 (I)Call Forwarding (1) 3.00 (I) 5.00 (I)Call Transfer 5.00 (I) 5.00 (I)Call Waiting 3.00 (I) 5.00 (I)Cancel Call Waiting 0.00 0.00 Centrex Standard Centrex Features (2) 6.00 6.00 Do Not Disturb (4) 5.00 (I) 5.94 Home Intercom (4) 6.00 (I) 7.14 Hot Line 5.00 (I) 5.00 (I)Make Set Busy (4) 4.00 (I) 4.00 (I)

Distinctive Ring 1st Dependent Line 2nd Dependent Line

7.00 (I) 7.00 (I)5.00 (I) 5.00 (I)

Speed Call 8 4.00 (I) 5.00 (I)Speed Call 30 (4) 6.00 (I) 6.00 (I)3-Way Calling(1) 4.00 (I) 5.00 (I)

Voice Activated Dialing 30 Name List 50 Name List

4.95 4.95 5.95 5.95

Wake Up Service 5.00 5.00 Warm Line (4) 6.00 6.00

Outbound Call Block Business Residence

5.00 5.00 7.00 7.00

Optional Features: Meet Me Conference(3)

(Within a Centrex Group Only) 12.50 12.50


A $0.00 credit will be offered on each additional feature after the first feature.

(1) A $1.50 per Activation or Use charge applies. A monthly rate cap of $10.50 per feature applies. (2) Centrex service is also offered under rules and regulations of telecommunications utility individual

contract. (3) A $50.00 Installation Charge applies in addition to applicable Nonrecurring Charges. (4) Grandfathered to existing customers at existing locations.

(R)

(I)

WI2020-05






Class Calling Features

Cumberland, Turtle Lake,

Chetek Monthly Rates

All Other Exchanges

Monthly Rates

Per Activation or Use*

Anonymous Call Reject*77 $4.00 $5.00 N/ABusy Redial*66 6.00 6.00 $1.50(2)

Call Pickup 6.00 6.00 N/ACall Return*69 6.00 6.00 1.50(2)

Call Trace*57 N/A N/A 5.00(3)

Call Waiting Disposition (DSCWID) 6.00 6.00 N/ACall Waiting ID (SCWID) 1.00 1.00 N/A

Caller ID 10.74 10.74 N/ACaller ID Number Only 10.00 10.00 N/A

Long Distance Alert 6.00 6.00 N/ASelective Call Accept*64(1) 5.00 6.00 1.50(2)

Selective Call Forward*63 5.00 6.00 1.50(2)

Selective Call Rejection*60 5.00 6.00 1.50(2)

VIP Alert 5.00 6.00 1.50(2)


A $0.00 credit will be offered on each additional feature after the first feature.


(2) A monthly rate cap of $10.50 per feature applies.

(3) A monthly rate cap of $30.00 per feature applies.

(T)

(T)

(D) (D)

(R)

(D) (D)

WI2020-05




CENTURYTEL OF THE MIDWEST- KENDALL, LLC dba CENTURYLINK

Description Residence Business

Call Forward Remote Access 3.00 3.00 (I) Call Forwarding 5.00 5.00 Call Transfer 5.00 5.00 Call Waiting 6.00 6.00 (I) Cancel Call Waiting 0.00 0.00 Direct Line 4.00 4.00 (I) Distinctive Ring 5.00 5.00 (I) Home Intercom(1) 5.00 5.00 (C)(I) Make Set Busy(1) 3.00 3.00 (C)(I) Speed Call 8 5.00 5.00 (I) Speed Call 30(1) 6.00 6.00 (C)(I) 3-Way Calling 5.00 5.00 Wake Up Service 5.00 5.00 (I) Outbound Call Block 2.00 5.00

Per Order


Installation Charge $5.00 $10.00 CO Work Charge 0.00 5.30


Pay Per Use/Per Activation

Call Forward Remote Access $1.50 $1.50 (I) Call Forwarding $1.50 $1.50 (I) 3-Way Calling $1.50 $1.50 (I)

The total monthly charge for usage sensitive features will not exceed $10.50 a month for each feature.

WI2020-05




CENTURYTEL OF THE MIDWEST-KENDALL, LLC dba CENTURYLINK



Advanced Custom Calling Features

Anonymous Call Reject*77 $3.00 $3.00 (I) Busy Redial*66 6.00 6.00 (I) Call Pickup 5.00 5.00 (I) Call Return*69 6.00 6.00 (I) Call Waiting Disposition 5.00 5.00 (I) Call Waiting ID 1.00 1.00 (I) Caller ID 9.50 9.50 (C) (I) Caller ID Number Only (1) 8.00 8.00 (I) Long Distance Alert (1) 5.00 5.00 (I) Selective Call Accept*64 (1) 5.00 5.00 (I) Selective Call Forward*63 5.00 5.00 (I) Selective Call Rejection*60 6.00 6.00 (I) Subscriber Activated Blocking/ PIN (1)

4.00 4.00 (I)

VIP Alert 6.00 6.00 (I) (D)

Per Order


Installation Charge $5.00 $10.00

CO Work Charge 0.00 5.30

The following rates apply on a per activation basis:

Per Activation Rate Residence Business

(1) Automatic Callback $1.50 $1.50 (I) (2) Busy Redial *66 $1.50 $1.50 (I) (3) Call Trace *57 $5.00 $5.00 (4) Call Return *69 $1.50 $1.50 (I)

The total monthly charge for usage sensitive features will not exceed $10.50 a month for each feature, with the exception of Call Trace which will not exceed $30.00 a month.

(D) (1) Grandfathered to existing customers at existing locations. (T)

WI2020-05



TOLL RESTRICTION SERVICE

A. DESCRIPTION

Toll Restriction Service is an optional service which provides customers with the capability to block originating calls being made to a destination outside the local calling area or calls to Extended Community Calling (ECC) points.

Calls will be allowed to complete to 911.

Where 911 is not available and emergency numbers are long distance, customers will be able to dial 1+ the emergency number(s).

Customers subscribing to Toll Restriction Service attempting to dial a non-emergency number outside their local calling area from a restricted line will reach a company-provided intercept announcement.

B. OPTIONS

1. 900 Block (This option would block 900 calls but allow all other calls.)

2. 800/900 Block (This option would block 800/900 calls but allow all other calls.)

3. ECC Allowed (This option would block 1+, 0+, 0-, 800, 900, 10XXX, but allow local, ECC and 911 where available. Would also allow Directory Assistance if possible.)

4. 800 Allowed (This option would block 1+, 0+, 0-, 900, ECC, 10XXX and Directory Assistance but allow local, 800 and 911 where available.)

5. 800/ECC Allowed (This option would block 1+, 900, 0+, 0-, 10XXX, but allow local, 800, ECC and 911 where available; would also allow Directory Assistance if possible.)

6. Restrict Sent Paid - For Business Accounts Only (This option would block 1+, 10XXX+, 1+ full NPA 555-1212, 1+800, 1+900, ECC, 411)

7. Complete Toll Block (This option would block 0+, 0-, 10XXX/+/0+/0-, 1+/0+, 800, 1+/0+ 900, ECC, 411, 555-1212, 00-, but allow 911 and local calls.)

8. 0+ 800 Allowed (This option would block 1+, 0-, 00-, 10XXX/+/0-, 1+/0+900, 411, ECC, but allow 0+, 0+ECC, 0+Full NPA 555-1212, 1+800 and local 10XXX/0+).

9. International Block (This option would block 1+/0+900, 1+/0+809, 01+/011+, 10XX/+/0+809, 10XXX/01+/011+, 10xxx/+/0+900, but allow all other calls.)




C. AVAILABILITY OF SERVICE

Toll Restriction Service will be offered in all exchanges where facilities and conditions permit.

D. REGULATIONS

1. Subscribing to Toll Restriction Service does not relieve customers of responsibility for calls charged to their telephone number(s).

2. Toll Restriction Service is available only to single line residence lines and business basicexchange service.

3. Toll Restriction Service may be cancelled at any time without charge.

4. Toll Restriction Service will not be provided on Public, Semi-Public, or COCOT Services.




D. REGULATIONS (continued)

5. Toll Restriction Service nonrecurring charges as shown in E. below, will be waived to any individual or households receiving lifeline benefits.

6. The Company shall not be liable to the customer or any other person or entity for damages of any nature or kind arising out of, resulting from, or in connection with the provision of service, including without limitation, the inability to access the Operator or any non-toll free number for any purpose.

The customer agrees fully and completely to indemnify and save harmless the Company, its successors and assigns, from and against any and every claim, loss, damage, suit or liability arising from the restriction of telephone calls made from the customer's access line.

E. RATES

1. First time orders for toll restriction shall be without nonrecurring charges to the customer. With the exceptions outlined in D.5 above, the nonrecurring charges apply to second and all subsequent orders for toll restriction options. The nonrecurring charges are the Subsequent Service Order and Central Office Connection Charges as defined elsewhere in this document.

WI 16-08



CALL BLOCKING SERVICES

A. GENERAL

900/976 Call Blocking Service is an optional service which provides customers with the capability to block originating calls to the 1-900 and 1-976 calling networks. With 900/976 Call Blocking Service, all originating calls to 900 numbers nationwide will be blocked and all originating calls to 976 numbers within the customer's home NPA will be blocked. Customers subscribing to 900/976 Call Blocking Service attempting to dial a 900 or a 976 number from a restricted line will reach a Company-provided intercept announcement.

B. AVAILABILITY OF SERVICE

900/976 Call Blocking Service will be offered in all exchanges where facilities and conditions permit.

C. REGULATIONS

1. 900/976 Call Blocking Service is available only on direct dialed calls. 2. 900/976 Call Blocking Service is available on single party residence and business lines. 3. 900/976 Call Blocking Service may be cancelled at any time without charge.

D. RATES AND CHARGES

900/976 Call Blocking Service rates and charges are in addition to any applicable rates and charges already provided for in other sections of this document.

Install Charge

900/976 Call Blocking Service, each line Note 1 & 2

Note 1: Subsequent Order and Central Office work charges apply for 900/976 Call Blocking Service.

Note 2: This charge does not apply to new or move orders, or to regrades of service, or to customers subscribing to 900/976 Call Blocking Service for the first time.



LINE/TRUNK HUNTING SERVICE

A. General

1. Line Hunting Service provides a feature where a group of telephone numbers are linked together so that if any one number in the group is busy when called, subsequent numbers are searched until an idle telephone number is connected.

2. When a hunt number is dialed, the Central Office equipment will connect the call to that line. If that line/trunk is busy, the Central Office equipment hunts for the first available idle line/trunk in sequence behind that line/trunk. When the first idle line/trunk is found, the call rings through on that line/trunk.

3. The Central Office will continue hunting through the sequence until it has searched through the entire group.

4. Should all of the lines/trunks in that group be busy, the Central Office equipment will return a busy signal to the caller.

5. This offering is for terminal line/trunk hunting. Customized hunting may be provided when technically feasible and the proper equipment is available.

6. When the hunt feature is to be added to lines/trunks, and no other service order related work is being performed on that line/trunk, then service order charges will apply.

7. Call Forward Busy shall not be used to extend calls on a planned and continuing basis to intentionally avoid the payment of Rotary Line/Hunting Service.

B. Rates

Residential Monthly

Rate

Non-Recurring

Charge

Business Monthly

Rate

Non-Recurring

Charge

CenturyTel of Wisconsin, LLC $0.00 $0.00 $0.00 (R) $0.00 (R)

CenturyTel of the Midwest-Kendall, LLC 0.00 0.00 0.00 (R) 0.00 (R)

Telephone USA 0.00 0.00 0.00 (R) 0.00 (R)

CenturyTel of Central Wisconsin, LLC 0.00 0.00 0.00 (R) 0.00 (R)

CenturyTel of Southern Wisconsin, LLC 0.00 0.00 0.00 (R) 0.00 (R)

CenturyTel of Fairwater-Brandon-Alto, LLC 0.00 0.00 0.00 (R) 0.00 (R)

CenturyTel of Forestville, LLC 0.00 0.00 0.00 (R) 0.00 (R)

CenturyTel of Larsen-Readfield, LLC 0.00 0.00 0.00 (R) 0.00 (R)

CenturyTel of Northern Wisconsin, LLC 0.00 0.00 0.00 (R) 0.00 (R)

CenturyTel of Monroe County, LLC 0.00 0.00 0.00 (R) 0.00 (R)

CenturyTel of the Midwest Wisconsin, LLC 0.00 0.00 0.00 (R) 0.00 (R)

WI 17-10



DIRECT INWARD DIALING (DID)

A. GENERAL

1. This service is furnished subject to central office capacity for facilities and telephone number availability and compatibility of PABX facilities.

2. This service includes central office switching equipment necessary for in-dialing from the exchange and toll network directly to stations associated with customer premises located equipment.

3. The customer must subscribe to a sufficient number of trunks to insure service standards as determined by the Telephone Company.

4. The service must be provided on all lines in a trunk group arranged for inward service.

5. Operational characteristics of interface signals between the Telephone Company provided connecting arrangements and the customer provided equipment must conform to the rules and regulations the Telephone Company considers necessary to maintain proper standards of service.

6. The Telephone Company shall not be responsible to the customer or authorized user or joint user if changes in protection criteria or in any of the facilities, operations or procedures of the Telephone Company render any facilities provided by a customer, authorized user or joint user obsolete or require modification or alteration of such equipment or system or otherwise affect its use or performance.

7. Directory listings will be provided in accordance with the regulations of the “Directory Listings” section of this document for applicable associated exchange service. DID numbers furnished herein are not entitled to free directory listings.

8. Customer provided equipment must be arranged by the customer to provide for the intercepting of assigned but unused station numbers.

9. Where DID is requested on more than one group of trunks or lines, each such group shall be considered a separate service.




A. GENERAL (continued)

10. The rates herein contemplate the use of standard equipment and serving arrangements and are in addition to rates and charges for the service with which it is furnished. When equipment or service of a special type is requested and provided, rates and charges are related to the costs involved to meet the individual requirements of each case.

11. The contact period for this service is one year. In case of discontinuance or reduction of service within the minimum contract period, a termination charge equal to the DID trunk rate for each month of service un-expired shall be applied.


Installation Charge Monthly Rate

Direct Outward Dialing Trunk, each (1) (1)

CenturyTel of Wisconsin, LLC

DID Trunk (1 way), each (2) $50.00 $30.00 (includes one group of 20 DID numbers)

Each additional group of 20 DID numbers $20.00 1.95

Each additional Trunk (1) (1)

CenturyTel of Southern Wisconsin, LLC CenturyTel of Fairwater-Brandon-Alto, LLC CenturyTel of Forestville, LLC CenturyTel of Larsen-Readfield, LLC CenturyTel of Monroe County, LLC CenturyTel of Northwest Wisconsin, LLC CenturyTel of Northern Wisconsin, LLC

DID Trunk (1 way), each (2) $50.00 $19.00 Group of 20 numbers, each group (3) $20.00 $10.00

CenturyTel of the Midwest-Wisconsin, LLC

DID Trunk (1 way), each $150.00 $30.00 Each additional group of 20 DID numbers $35.00 1.95 Each additional Trunk $15.00 $21.00

(1) Prevailing rate and installation charge for a PABX trunk. (2) In addition to the prevailing rates and installation charges for PABX trunks, tie lines, FX lines, key

system trunks, etc. (3) Numbers sold in conjunction with DID service only.

(D)

WI 19-09




HARD OF HEARING SETS Billing Code Installation Charge Monthly Rate

1. Volume controlled handset, to amplify incoming speech, furnished for use by customers whose hearing is impaired 7601 * $1.65

The charges are in addition to the regular rates for service furnished.

*Service connection, move or change charge as applicable.



DIRECT INWARD DIALING (DID) TO PBX SYSTEMS

CenturyTel of the Midwest-Kendall

1. DIRECT INWARD DIALING (DID) TO PBX SYSTEMS

A. GENERAL

1. This service is offered from a stored program common control Central Office, subject to the availability of facilities and capacity. The service must be compatible with customer-provided equipment.

2. The service includes Central Office switching equipment necessary for in-dialing from the exchange and toll network directly to stations associated with customer premises located equipment.

3. The service must be provided on all trunks in a trunk group arranged for inward service.

4. The rates herein contemplate the use of standard Company equipment and serving arrangements and are in addition to rates and charges for the service with which it is furnished. When equipment or service of a special type is requested and provided, rates and charges are related to the costs involved to meet the individual requirements of each case.

5. Operational characteristics of interface signals between the Company provided connecting arrangements and the customer-provided equipment must conform to the rules and regulations the Company considers necessary to maintain proper standards of service.

6. The Company shall not be responsible to the customer if changes in protection criteria or in any of the facilities, operations or procedures of the Company render any facilities provided by a customer obsolete or require modification or alteration of such equipment or system or otherwise affect its use or performance.

7. Directory listings will be provided in accordance with the regulations of the "Directory Listings" section of this document for applicable associated exchange service. DID numbers furnished herein are not entitled to free directory listings.

8. Customer-provided equipment must be arranged by the customer to provide for the intercepting of assigned but unused station numbers.

9. Where DID is requested on more than one group of trunks, each such group shall be considered a separate service.





1. DIRECT INWARD DIALING (DID) TO PBX SYSTEMS (Cont'd)

A. GENERAL (Cont'd)

10. Temporary removal of a number from a DID number block, for use by another customer, is allowed for a period of time until the next directory release or one year, whichever is earlier. All numbers must be returned to the original number block at that time. Temporary removal of a number from a DID number block, for use by the same customer, is allowed for an unlimited period of time. At the time that a DID number block is permanently removed from service, all numbers which were temporarily removed must be returned to the original number block.

11. Intercept service on a DID number, listed in the directory, with referral to a new number will be provided only on complete disconnection of the entire DID service. However, at the request of the customer and at the option of the Company, special intercept service arrangements may be provided. Such arrangements will be priced based on the Company's costs plus a contribution.

B. RATES AND CHARGES Install Per

Direct Inward Dialing (DID) Charge Month

First group of 20 DID station $277.25 $27.30 numbers with 1 DID trunk unit

Each Additional group of 20 DID 27.00 1.50 station numbers

Each additional DID trunk unit 21.15 28.25

Subsequent additional DID trunk 228.75 NO unit(s) per customer request

Temporary removal and restoral of a 100.00 - number from/to an existing number group





2. IDENTIFIED OUTWARD DIALING (IOD) FROM PBX SYSTEMS

A. GENERAL

1. The service is furnished subject to the availability of central office facilities, telephone numbers, and compatible customer-provided equipment.

2. The service includes the central office equipment necessary for identification of outgoing toll recorded messages. Billing of such messages by station number will be provided.

3. The service must be provided on all trunks in a group.

4. The minimum contract period for the service is five years. In case of discontinuance or reduction of service within the minimum contract period a termination charge as shown in the rates below, reduced by 1/60 for each full month of service provided, shall be applied.

5. Where IOD is requested on more than one group of trunks, each such group shall be considered a separate service.

6. The rates herein contemplate the use of standard Bell System equipment and serving arrangements and are in addition to rates and charges for the service with which it is furnished. When equipment or service of a special type is requested and provided, rates and charges are based on the additional costs involved to meet the individual requirements of each case.

7. Operational characteristics of interface signals between the Company provided connecting arrangements and the customer provided equipment must conform to the rules and regulations the Company considers necessary to maintain proper standards of service.

8. The Company shall not be responsible to the customer if changes in protection criteria or in any of the facilities, operations or procedures of the Company render any facilities provided by a customer obsolete or require modification or alteration of such equipment or system or otherwise affect its use or performance.





2. IDENTIFIED OUTWARD DIALING (IOD) FROM PBX SYSTEMS (Cont’d)


Identified Outward Dialing (IOD) Termination Install Per

Liability1 Charge Month Per central office trunk

equipped $699.20 $44.90 $89.102,3

Data channel (voice grade), per system Mileage charges as shown apply

NOTE 1: Termination liability reduces 1/60 for each month of service. NOTE 2: The initial service period for IOD service shall begin at the date the service is installed and

shall continue for a period of 5 years with the same central office prefix. NOTE 3: Offered only in association with inward dialing. NOTE 4: A data channel (voice grade) is required with IOD service.





3. TWO-WAY DIRECT INWARD DIALING (DID) WITH CALL TRANSFER

A. DESCRIPTION

Two-Way Direct Inward Dialing (DID) With Call Transfer is a Central Office based service that permits incoming calls to reach customer provided equipment, without the assistance of an attendant, and allows the transfer of those calls to another line through the use of an incoming/outgoing trunk facility. The transfer capability makes it possible to disconnect after transferring the call, freeing the DID facility for additional incoming calls. The trunk may also be used to place outgoing calls. This service is provisioned with E&M signaling and a four-wire connection at the customer’s premises. TOUCH-TONE is a requirement of this service.

B. REGULATIONS

1. The assignment of telephone numbers and the sequence of numbers assigned to a customer are made at the discretion of the Company. CenturyTel will be responsible for providing intercept.

2. The customer is responsible for providing intercept on assigned but unused telephone numbers associated with Two-Way DID With Call Transfer Service.

3. Trunks arranged for Two-Way DID With Call Transfer Service may not be combined with trunk groups arranged to provide Direct Inward Dialing (DID) Service. Overflow of calls between the two arrangements is not permitted.

4. Two-Way DID With Call Transfer Service is provided from Central Offices equipped to provide this service and subject to the availability of facilities. Customers are required to sign a confirmation of order for Two-Way DID With Call Transfer Service.

5. If a customer’s normal serving Central Office is not equipped to provide Two-Way DID With Call Transfer Service or the customer so requests, the service may be provided, where facilities permit, from a Company Central Office different than that which normally services the customer but still within the same LATA, at the additional rates specified in Section C following and under the regulations applicable for Foreign Exchange (FX) services described elsewhere.

6. When Two-Way DID With Call Transfer Service becomes available or is subsequently requested from the Central Office that normally serves the customer, the service may be transferred to the normal serving Central Office. If the customer requests such a transfer, the customer will be subject to a change in telephone numbers and will also incur initial non-recurring charges and Service Charges as appropriate.





3. TWO-WAY DIRECT INWARD DIALING (DID) WITH CALL TRANSFER (Cont'd)

B. REGULATIONS (Cont'd)

7. A change in Central Office equipment could require the customer to discontinue the service or obtain service from another Central Office. The Company makes no guarantees and assumes no liability for loss of service to the customer, resulting from the conversion or upgrade of Central Office equipment.

8. Two-Way DID With Call Transfer works in conjunction with Direct Inward Dialing (DID) Service. The rates and charges specified in Section C below are in addition to the rates and charges for DID Service specified elsewhere.. Local and Message Toll charges are applicable.


Install Per Charge Month

1. Service Establishment

With initial DID Service - Per Two-Way Trunk Group $175.00

Subsequent to Establishment of DID Service - Per Trunk Group 175.00

Two-Way DID Trunk with Call Transfer $20.00

2. Conversions

Of entire DID Trunk Group to Two-Way DID or entire Two-Way DID Trunk Group to DID - Per Trunk Group 300.00

Of individual DID Trunks to a new Two-Way DID Trunk Group - Per Trunk Group 175.00

Of individual Trunks between established Trunk Groups1

NOTE 1: Apply Service Order Charges and Work Order Charges as specified elsewhere within this document





3. TWO-WAY DIRECT INWARD DIALING (DID) WITH CALL TRANSFER (Cont'd)

C. RATES AND CHARGES (Cont’d)

Install Per Charge Month

2. Conversions (Cont’d)

Two-Way DID Trunk With Call Transfer 1.00

Change in Outpulsing, Start Dial, or Signal Type1

Change or redesign in Signaling or Transmission Interface - Per Occurrence 150.00

NOTE 1: Apply Service Order Charges and Work Order Charges as specified in elsewhere in this document.



FOREIGN EXCHANGE

A. GENERAL

1. Foreign exchange service is telephone service furnished a subscriber from an exchange otherthan the exchange from which he normally would be served.

2. Foreign exchange service is not in accord with the general plan for furnishing telephone service,and such service is provided where suitable facilities are available, or can readily be madeavailable. Where such facilities are available or can readily be made available, foreign exchangeservice may be furnished in connection with individual line service.

3. Foreign exchange service will not be provided when impairment of the service furnished to thegeneral public may result, nor when the facilities are not readily available.

4. Should the foreign exchange be operated by another telephone company, foreign exchangeservice will be provided only when arrangements can be made with a connecting company to provide its portion of the circuit. Such arrangements must be satisfactory to the Company.

5. This service is limited to the customer and his employees for business purposes, and in the caseof residence service to the members of his household. Use of this service by others to avoidpayment of toll charges will be sufficient cause for the discontinuance of the service by the Telephone Company. Prior to discontinuance of this service, the Telephone Company will give the customer five day’s written notice of their intention to discontinue such service.

6. Where the normal local exchange and the foreign exchange are not contiguous and have no common boundary, only business individual line service and PBX trunk service will be provided.

B. ESTABLISHMENT OF SERVICE

All negotiations for establishment of foreign exchange service will be carried on by the prospectivecustomer with the business office of the normal local exchange.



FOREIGN EXCHANGE

C. RATES

1. Foreign exchange service may be provided by the use of toll facilities between exchanges, or byextending exchange facilities form the customer’s premises to the common boundary between the normal local exchange and the foreign exchange.

2. The rate for foreign exchange service is the rate applicable in the foreign exchange for the class of service furnished, applicable at the point of interconnection at the common boundary, plus mileage charges as shown below, except where a private branch exchange or key system is connected by trunks to central lines in both the normal and foreign exchange areas, the rates for switchboards, telephones and equipment are the rates applicable in the exchange area in which the customer is located.

3. Mileage charges for customers located within two miles of a common exchange boundary and outside the base rate area are as follows and in addition to the monthly rate for each access line and PBX trunk.

Billing Monthly Rate

Per ¼ mile, or fraction thereof, airline distance

Code First ¼ Mile Add. ¼ Mile

from the customer location to the nearest pointon the foreign exchange boundary:

1-Party …………………………………………. 4511 $6.50 $5.00 2-Party …………………………………………. 4513 3.90* 3.00*4-Party …………………………………………. 4515 2.60* 2.00*

*Grandparented rate – applicable only to existing customers.

4. For all other customers, the monthly rate is the sum of the following:

BillingCode

MonthlyRate

a. Interexchange Channel, per mile or majorfraction thereof, airline between exchangetoll offices ……………………………………… 4611 $4.40

b. Local Channel, 1st

¼ mile…………………….. 4613 3.30 Each additional ¼ mile ………………………. 4615 .85

Measured airline from the principal central office (toll office) to the customer’s premise.

c. Such Foreign Exchange Service is furnished only on an individual line or PBX trunkbasis.



FOREIGN EXCHANGE

C. RATES

5. Non-Recurring Charges Service Establishment Charge per Exchange

CenturyTel of Southern Wisconsin, LLC $50.00

D. THE INITIAL CONTRACT PERIOD

1. When there is reason to construct additional facilities to provide foreign exchange service, theminimum initial contract period shall be the minimum required by the regulations of the foreignexchange for any extension of its facilities within its exchange area according to this document for that exchange; for the following requirements within the normal local exchange area, should therequirements below be greater than the requirements of the foreign exchange:

Lengths of Extension of Facilities, Initial Contracteither Pole Line or W ire Period

Up to 1/4 mile …………………………………………………………………… 1 year

¼ mile to ½ mile ………………………………………………………………… 2 years Over ½ mile……………………………………………………………………… 3 years

E. CONSTRUCTION CHARGES

1. Construction and special installation charges as set forth in this document apply to any construction necessary within the serving central office exchange area.

2. Subscribers who would normally be served by an exchange of the La Crosse Telephone Corporation, but who request foreign exchange service are required to pay for all construction necessary from their premises to the exchange boundary of the serving central office.



FOREIGN CENTRAL OFFICE SERVICE

A. GENERAL

1. Foreign central office service is exchange service furnished to a subscriber in a multi-officeexchange, from a central office other than one from which service would normally be furnished.

2. Foreign central office service is not in accord with the general plan of furnishing telephone service and such service is furnished only under special conditions where warranted by the circumstances involved and provided facilities are available.

3. Foreign central office service is offered in connection with individual line main station service and private branch exchange service only.

4. Miscellaneous equipment, other services or equipment or facilities used in connection with foreign central office service, are furnished subject to the rates and regulations applying in the foreign central office from which the subscriber is served. This shall also include service connection charges and charges for moves and changes.

5. Allowance for Interruptions

Foreign Central Office Service

No allowance is made for interruptions of less than twenty-four hours. For interruptions of twenty- four hours or more, credit is allowed for the proportionate part of the monthly charge in multiples of one day for each twenty-four hours or major fraction thereof, of interruption for the portion of the facilities rendered inoperative by reason of the interruption.

B. FOREIGN CENTRAL OFFICE SERVICE

The rate for foreign central office service is the monthly rate for the class of service desired, plus thefollowing:

Billing Monthly

Code Rate

Foreign central office mileage charge per ¼ mile or fraction thereof for the distance, airline measurement, between the central office from which the subscriber would normally be served and the foreign central office, i.e., the central office

from which the subscriber desires to be served …………………. 4710 $1.10

For extension telephone service the subscriber is charged

extension line mileage form the central office serving the

outside extension station to the extension station per 1/10 ……. 4201 .65

Note: When central office boundary changes are made due to area transfers or establishment of new central offices no increase in extension line mileage charges will apply to existing service arrangements of customers as long as they remain at the same location.



PACKAGED SERVICES

SIMPLE CHOICE ONE (1) and SIMPLE CHOICE TWO (1)

1. DESCRIPTION

Simple Choice One and Simple Choice Two are packages of features available to both residential and business customers. Simple ChoiceOne includes the features specified following and a flat rate access line. Simple ChoiceTwo includes two flat rate access lines. Customers subscribing to Simple Choice One or Simple Choice Two are entitled to unlimited use of the service/features specified.

2. FEATURES

Following are the eligible call features. All features may be not be available in all areas:

• Anonymous Call Reject *77 • Call Transfer • Busy Redial *66 • Home Intercom • Call Forward Busy • Call Waiting ID (where available) • Call Forward No Answer • Call Forward Remote Access • Call Forward • Message Waiting Indicator • Call Return *69 • Call Waiting • Cancel Call Waiting • Call Waiting Disposition • Caller ID • Caller ID Number Only • Distinctive Ring • Long Distance Alert • Selective Call Accept *64 • Selective Call Forward *63 • Selective Call Reject *60 • Speed Call 8 or Speed Call 30 • 3-Way Calling • VIP Alert

(1) Grandfathered to existing customers at existing locations



PACKAGED SERVICES

SIMPLE CHOICE ONE (1) and SIMPLE CHOICE TWO (1) (Continued)

3. TERMS AND CONDITIONS

a. A customer may select an unlimited number of compatible services and features from the features list. All terms and conditions as specified elsewhere in this document shall apply.

b. Nonrecurring charges as specified elsewhere in this document do not apply for transactions involving additions, deletions, or changes to the services/features requested as part of Simple Choice One and Simple Choice Two. However, appropriate nonrecurring charges do apply for installation of, moves, and changes to the access line.

c. Customers subscribing to the Simple ChoiceTwo may select different features for each line. All lines must be billed to the same account and located at the same premise.

d. Simple Choice One and Simple Choice Two features must be activated by the customer before they can be used without incurring usage charges.

e. All recurring charges applicable to an access line apply to Simple Choice One and Simple Choice Two. Among other things, these can include but are not limited to, EAS charges, surcharges, subscriber line charges, and taxes.

f. If access line rates for residence and business service, as listed elsewhere in this document, increase, Simple Choice One and Simple Choice Two rates may also increase (upon Commission approval).




PACKAGED SERVICES

SIMPLE CHOICE ONE (1) and SIMPLE CHOICE TWO (1) (Continued)

4. RATES

Monthly Rates

BUSINESS RESIDENCESimple Choice Simple Choice Simple Choice Simple

ChoiceOne Two One Two

CenturyTel of Wisconsin, LLC $49.00 (I) N/A $43.00 (I) N/A

CenturyTel of Southern Wisconsin, LLC $50.00 (I) N/A $43.00 (I) N/A

Telephone USA of Wisconsin, LLC $56.00 (I) N/A $46.00 (I) $87.00 (I)

CenturyTel of Central Wisconsin, LLC $53.00 (I) N/A $45.00 (I) $85.00 (I)

CenturyTel of Forestville, LLC N/A N/A $49.00 (I) N/A

CenturyTel of Monroe County, LLC $49.00 (I) N/A $36.00 (I) N/A

CenturyTel of Northwest Wisconsin, LLC Cloverton, MN Exchange $44.95 $84.95 $29.95 $54.95

All Other Exchanges $61.00 (I) N/A $47.00 (I) N/A

CenturyTel of Northern Wisconsin, LLC $59.00 (I) N/A $49.00 (I) $90.00 (I)

CenturyTel of the Midwest- Wisconsin, LLC $44.00 (I) N/A $40.00 (I) $75.00 (I)

CenturyTel of the Midwest-Kendall, LLC $48.00 (I) $91.00 (I) $41.00 (I) $72.00 (I)

Nonrecurring:

A nonrecurring charge will not apply for installation of the features for Simple Choice One and Simple Choice Two installation, moves, and changes to the access line(s) will incur the appropriate nonrecurring charges.

(D)

(D)

(D)

(D)

WI2020-05



PACKAGED SERVICES

VOICE MAIL COMPLEMENTARY SERVICES PACKAGE

1. DESCRIPTION

The Voice Mail Complementary Services Package provides a group of basic network services (generally used in conjunction with voice mail services) at one monthly rate. The package consists of the following services (where available):

Call Forward Busy Call Forward No Answer or, Call Forward Busy/No Answer Message Waiting Indication - Audible or Visual


a. All regulations and restrictions that normally apply to the services when they are individually provided also apply when they are provided as part of this package.

b. All services are provided only from central offices that have been arranged to provide these services. The services are provided subject to availability of facilities.

c. This package is available only to individual line residence and business customers.

3. RATES

Monthly Rate Per Line

a. Residence $2.00

b. Business $3.00



PACKAGED SERVICES

SIMPLE CHOICE (1) / BUSINESS ASSIST ADVANTAGE

1. DESCRIPTION

Simple Choice/Business Assist Advantage are packages of features available to bothresidential and business customers. Simple Choice/Business Assist Advantage include the features specified following and a flat rate access line with touch calling. Customers subscribing to Simple Choice/Business Assist Advantage are entitled to unlimited use of the service/features specified.

2. FEATURES

Following are the eligible call features. All features may not be available in all areas:

• Caller ID Number Only • Caller ID • Call Waiting/Cancel Call Waiting • Call Waiting ID • Call Waiting Display Deluxe • Call Forwarding • Call Forward No Answer • Call Forward Busy • Call Forward Busy/No Answer • Call Forward Remote Access • Call Transfer • Call Return *69 • 3-Way Calling • VIP Alert • Distinctive Ring • Home Intercom • Busy Redial *66

• Message Waiting Indicator • Anonymous Call Reject *77

• Selective Call Accept *64 • Selective Call Forward *63 • Selective Call Rejection *60 • Long Distance Alert • Speed Call 8 or Speed Call 30 • Privacy Protector (where available) • Voice Mail (where available)




PACKAGED SERVICES

SIMPLE CHOICE (1) / BUSINESS ASSIST ADVANTAGE (Cont’d)


a. A customer may select an unlimited number of compatible services and features from the features list. All terms and conditions as specified elsewhere in this document shall apply.

b. Nonrecurring charges as specified elsewhere in this document do not apply for transactions involving additions, deletions, or changes to the services/features requested as part of Simple Choice/Business Assist Advantage. However, appropriate nonrecurring charges do apply for installation of, moves, and changes to the access line.

c. Simple Choice/Business Assist Advantage features must be activated by the customer before they can be used without incurring usage charges.

d. All recurring charges applicable to an access line apply to Simple Choice/ Business Assist Advantage. Among other things, these can include but are not limited to, EAS charges, surcharges, subscriber line charges, and taxes.

e. If access line rates for residence and business service, as listed elsewhere in this document, increase, Simple Choice/Business Assist Advantage rates may also increase (upon Commission approval).




PACKAGED SERVICES

SIMPLE CHOICE (1) and BUSINESS ASSIST ADVANTAGE (Cont’d)

4. RATES

Monthly Rates

BUSINESS RESIDENCEBusiness Assist Advantage Simple Choice (1)

CenturyTel of Wisconsin, LLC $59.00 (I) $43.00 (I)

CenturyTel of Southern Wisconsin, LLC $59.00 (I) $48.00 (I)

CenturyTel of Fairwater-Brandon-Alto, LLC $67.00 (I) $48.00 (I)

Telephone USA of Wisconsin, LLC $60.00 (I) $43.00 (I)

CenturyTel of Central Wisconsin, LLC $58.00 (I) $46.00 (I)

CenturyTel of Forestville, LLC $59.00 (I) $51.00 (I)

CenturyTel of Larsen-Readfield, LLC $72.00 (I) $48.00 (I)

CenturyTel of Monroe County, LLC $56.00 (I) $44.00 (I)

CenturyTel of Northwest Wisconsin, LLC Cloverton, MN $49.95 $34.95 Dairyland, Gordon $65.00 (I) $48.00 (I) Webb Lake, Frederic, Danbury $65.00 $48.00 (I) All Other Exchanges $72.00 (I) $48.00 (I)

CenturyTel of Northern Wisconsin, LLC $70.00 (I) $49.00 (I)

CenturyTel of the Midwest- Wisconsin, LLC Chetek, Sarona, Turtle Lake $56.00 (I) $43.00 (I) Shell Lake, Mt. Zion, Steuben, Sullivan, Wayside

Elroy, Amberg, Coleman, Pembine, Lena, Hazel Green, Goodman, Platteville $56.00 (I) $43.00 (I)

Cumberland $56.00 (I) $46.00 (I) All other Exchanges $56.00 (I) $46.00 (I)

CenturyTel of the Midwest-Kendall, LLC $56.00 (I) $45.00 (I)

Nonrecurring:

A nonrecurring charge will not apply for installation of the features for Simple Choice/Business Assist Advantage. Installation, moves, and changes to the access line(s) will incur the appropriate nonrecurring charges.


(D)

WI2020-05


Effective: December 26, 2014 PACKAGED SERVICES

SELECT PAK/BUSINESS ASSIST SELECT (1)

1. CONDITIONS

Select Pak/Business Assist Select consists of the following features only. Charges for other services offered by CenturyTel, such as an access line, are in addition to this package rate.

Customers who subscribe to Select Pak/Business Assist Select may choose any or all of the following services (where available):

Caller ID Call Waiting Call Waiting ID Call Forwarding 3-Way Calling

2. RATES Select Pak Business Assist

Per Line Select

Monthly Rate Residence $14.95 --- Monthly Rate Business --- $14.95

Exception:

CenturyTel of Monroe County, LLC Monthly Rate Residence $11.95 --- Monthly Rate Business --- $11.95

CALLER ID EXTRA (1 / CALLER ID PLUS (1)

1. CONDITIONS

Caller ID Extra includes Caller ID, Call Waiting, Call Waiting ID, and Call Forwarding. Caller ID Plus includes Caller ID, Call Waiting and Call Waiting ID. These packages are available to residential customers only. All applicable nonrecurring charges will be waived.

2 RATES Monthly Rate

Caller ID Extra $10.95 Caller ID Plus 10.74

Exceptions: Telephone USA of Wisconsin, LLC CenturyTel of Central Wisconsin, LLC CenturyTel of Monroe County, LLC CenturyTel of the Midwest-Kendall, LLC

Caller ID Extra $10.95 Caller ID Plus 8.95

(1) Grandfathered to existing customers at existing locations .


Effective: November 17, 2017

PACKAGED SERVICES

PREPAID LOCAL TELEPHONE SERVICE (PLTS) (1)

Prepaid Local Telephone Service (PLTS) is a residential service offering where the customer agrees to pay for one month of local service in advance of activation. No deposits or non-recurring charges apply. Upon establishment of the PLTS plan, the customer will be required to pay for each month's service on a prepaid basis, either by cash or credit card at a Company office or at the office of an authorized distributor of PLTS service. Once payment for service is received, one month’s service will be provisioned and is non-refundable if the customer cancels service prior to the end of the month.

A. PLTS is configured as follows:

1. Voice grade residential flat rate line. 2. All mandatory services, including extended area service. 3. Tone Dialing. 4. Ability to dial 911. 5. Ability to dial CenturyTel Repair. 6. Ability to dial CenturyTel Customer Service. 7. Primary directory listing (non-published/non-listed available at listed charges). 8. Access to Directory Assistance. 9. Toll blocking/Extended Community Calling(ECC)/usage sensitive services blocking. 10. Call Waiting, Caller ID, and Call Forwarding included. 11. 800/8XX access

B. Customers who are unable to pay the required charges to maintain traditional residential service may activate a PLTS plan.

C. The monthly rate for PLTS shall be in addition to any surcharges and fees established or authorized by a government entity, including but not limited to 911, subscriber line charge, sales tax, municipal fees, state and federal universal service charges.

D. Subscribers to PLTS are required to have mandatory toll blocking, Extended Community Calling (ECC) and usage sensitive blocking placed on their telephone line. The Customer is responsible to pay for any inbound/outbound call(s) where additional charges are applicable. Customers are encouraged not to incur usage sensitive charges.

E. The Company may disconnect PLTS service, with notice, for any of the following reasons:

1. Failure to make monthly payments to maintain the PLTS account.

2. If the customer accrues new billable charges for toll or other service on their telephone bill and then fails to pay the bill by the due date.

F. The Company may disconnect PLTS service without notice for any of the following reasons:

1. Where a known dangerous or emergency condition exist.

G. If the PLTS customer is disconnected due to failure to comply with any terms of PLTS, they will no longer be eligible for PLTS. The customer can return to basic local telephone service once they meet the requirements for service, including payment of outstanding essential charges, if applicable, and payment of a deposit if their credit history with CenturyTel is such that a deposit would normally be required.

H. Residential Monthly Rate $39.95

(1) Effective November 17, 2017, this service is grandfathered. Availability to current customers is limited to lines in service at existing locations.

WI 17-14

.



PACKAGED SERVICES

BUSINESS UNLIMITED

1. CONDITIONS

Business Unlimited is a package of features available to business customers. The Business Unlimited bundle includes one line of unlimited calling and choice of calling features offered by the Company and unlimited long distance calling provided by CenturyLink Communications, LLC.


Business customers with 1-10 lines will be eligible for discounted unlimited calling services. Additional lines of Unlimited Local and Long Distance calling, up to a maximum of ten (10) lines, may be added plus all other applicable monthly service charges.

Metered/measured line services, PBX, Key, or Centrex accounts are not eligible for Business Unlimited. The customer must subscribe to the CenturyLink Long Distance, LLC Basic Business Unlimited Long Distance Bundle plan. This plan is for typical domestic voice usage only, and cannot be used for any purpose inconsistent with typical domestic voice usage. If usage under this plan is not consistent with typical domestic voice usage, as determined in the Company’s sole discretion, the Company reserves the right to move customer to an alternative plan or may suspend, restrict or cancel customer’s service.

3. MONTHLY RATES

The following rates apply in addition to the monthly rates applicable for companion long distance service.

Primary Access Line Charge

Additional Access Line Charge

Telephone USA of Wisconsin, LLC Rice Lake $44.00 (I) $44.00 (I) Prescott 38.00 (I) 38.00 (I)All Other Exchanges 46.00 (I) 46.00 (I)

All Other Companies 46.00 (I) 46.00 (I)

WI2020-05



PACKAGED SERVICES

PURE BROADBAND BUNDLE

A. DESCRIPTION

Pure Broadband Bundle includes flat rate Residence or Business One-Party Local Exchange Service and features as specified.

B. FEATURES

Outbound Call Block Feature Non-published Number Service Billed Number Screening (Optional)

C. TERMS AND CONDITIONS

Pure Broadband Bundle is available to residential [2] and business customers in all exchanges within the Company where technically feasible, subject to availability of facilities.

This bundle is only available with One-Party Local Exchange Service. Lines equipped with Pure Broadband Bundle will not have a directory listing and will not be included in the Company’s directory assistance records. Extended Area Service (EAS) charges do not apply.

The bundle rate will include the Subscriber Line Charge

Service Charges or nonrecurring charges do not apply.

4. RATES

Company Name Monthly Rate[1], Per Bundle

Residence[2] Business CenturyTel of Wisconsin, LLC $30.00 $42.00 (I) CenturyTel of Southern Wisconsin, LLC 30.00 42.00 (I)CenturyTel of Fairwater-Brandon-Alto, LLC 30.00 42.00 (I)Telephone USA of Wisconsin, LLC 31.00 42.00 (I)CenturyTel of Central Wisconsin, LLC 30.00 42.00 (I) CenturyTel of Forestville, LLC 30.00 42.00 (I) CenturyTel of Larsen-Readfield, LLC 30.00 49.90 CenturyTel of Monroe County, LLC 30.00 (I) 40.00 CenturyTel of Northwest Wisconsin, LLC 30.00 46.71 CenturyTel of Northern Wisconsin, LLC 30.00 46.00 CenturyTel of the Midwest-Wisconsin, LLC 30.00 42.00 (I)CenturyTel of the Midwest-Kendall, LLC 30.00 42.00 (I)

[1] Rates applicable for non-regulated High Speed Internet also apply. [2] Effective May 15, 2017, Pure Broadband Bundle is grandfathered for residential customers. Availability

to current customers is limited to lines in service at existing locations.

WI 18-03



PACKAGED SERVICES

ECONOMY PAK

The Economy Pak bundle is available to residential customers only and consists of an access line and the subscriber line charge in addition to the following features: Caller ID and Call Waiting. A $5.00 discount is available per month for a 12-month term to Customers agreeing to a 12-month commitment.

Monthly Recurring

Rate

CenturyTel of Wisconsin, LLC $35.95

CenturyTel of Southern Wisconsin, LLC $35.95

CenturyTel of Fairwater-Brandon-Alto, LLC $35.95

Telephone USA of Wisconsin, LLC Glenwood City, Glidden, Mellen, Park Falls, Pepin, Winter $35.95

All other exchanges $38.95

CenturyTel of Central Wisconsin, LLC $35.95

CenturyTel of Forestville, LLC $35.95

CenturyTel of Larsen-Readfield, LLC $35.95

CenturyTel of Monroe County, LLC $35.95

CenturyTel of Northwest Wisconsin, LLC $35.95

CenturyTel of Northern Wisconsin, LLC $35.95

CenturyTel of the Midwest-Wisconsin, LLC $35.95

CenturyTel of the Midwest-Kendall, LLC $35.95

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WI2020-05



PACKAGED SERVICES

ECONOMY PAK PLUS - GRANDFATHERED (1)

The Economy Pak Plus bundle is available to residential customers only and consists of an access line in addition to the following features: Caller ID, Call Waiting, and Call Waiting ID.

Company Name Monthly Recurring Rate

CenturyTel of Wisconsin, LLC $31.00CenturyTel of Southern Wisconsin, LLC Cambria, Fall River, Randolph, Rio 41.00

Fox Lake 31.00

CenturyTel of Fairwater-Brandon-Alto, LLC 31.00Telephone USA of Wisconsin, LLC Boyceville, Butternut, Eastman, Elmwood, Glidden, Knapp, Lakewood, Laona, Maiden Rock, Mellen, Pepin, Plum City, Spider Lake, Suring, Winter 39.00

Balsam Lake, Barron, Birchwood, Centuria, Colfax, Elk Mound, Prescott, Rice Lake, Seneca, Springbrook, Stone Lake, St. Croix Falls, Wabeno, Wauzeka, Wheeler 34.00

Gillett, Glenwood City, Hayward, Park Falls, Prairie Du Chien 29.00CenturyTel of Central Wisconsin, LLC

Augusta, Gratiot, Luxemburg, New Franken, Nichols, Wiota 41.00

All Other Exchanges 31.00

CenturyTel of Forestville, LLC 41.00

CenturyTel of Larsen-Readfield, LLC 31.00CenturyTel of Monroe County, LLC

Cataract 41.00

Cashton, Norwalk, Ontario, Sparta, Wilton 31.00CenturyTel of Northwest Wisconsin, LLC

Bennett, Dairyland, Danbury, Frederic, Gordon, Hammond, Lewis, Minong, Solon Springs, Webb Lake, Webster 41.00

Dresser, Lake Nebagamon, Osceola, Poplar 31.00CenturyTel of Northern Wisconsin, LLC

Eagle Point, Jim Falls 31.00

All Other Exchanges 41.00CenturyTel of the Midwest-Wisconsin, LLC

Amberg, Casco, Crivitz, Elroy, Goodman, Mount Zion, Pembine Platteville, Steuben, Thorp, Twin Bridge, Wausaukee, Wayside 41.00

All Other Exchanges 31.00

CenturyTel of the Midwest-Kendall, LLC 31.00

(1) Effective April 12, 2019, Economy Pak Plus is grandfathered. Availability to current customers is limited to lines and features in service at existing locations.

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WI2020-05



PACKAGED SERVICES

ECONOMY PAK PLUS II - GRANDFATHERED (1)

The Economy Pak Plus II bundle is available to residential customers only and consists of an access line in addition to the following features: Caller ID, Call Waiting, Call Waiting ID, 3-Way Calling, Speed Dial 8 and Anonymous Call Rejection.

Monthly Rate

CenturyTel of the Midwest-Kendall, LLC $41.00 (I)

CORE CONNECT

A. Description

CENTURYLINK LOCAL TERMS OF SERVICE: CORE CONNECT BUNDLES contains the terms and conditions for CORE CONNECT bundles. Termination Liability Charges as described therein will apply if a Customer disconnects all or a portion of a CORE CONNECT bundle prior to the expiration of the TDP.

B. Rates and Charges

The following rates apply in addition to the monthly rates applicable for companion long distance and HSI services.

1. Core Connect 1

Company

Per Location, Per MonthInitial

Bundle2nd through 10th Bundle

All Terms

Month-to-Month

One Year Term

Two Year Term

Three Year Term

CenturyTel of Wisconsin, LLC $62.00 $32.00 $27.00 $24.50 $22.00


Cambria, Fall River, Rio, Randolph 82.00 52.00 47.00 44.50 42.00

Fox Lake 62.00 32.00 27.00 24.50 22.00


82.00 52.00 47.00 44.50 42.00

Telephone USA of Wisconsin, LLC 62.00 32.00 27.00 24.50 22.00

CenturyTel of Central Wisconsin, LLC 62.00 32.00 27.00 24.50 22.00

(1) Effective April 12, 2019, Economy Pak Plus II is grandfathered. Availability to current customers is limited to lines and features in service at existing locations.

WI2020-05

http://www.centurylink.com/tariffs/LTOS_Business_Core_Connect.pdf



PACKAGED SERVICES

CORE CONNECT (Cont’d)

B. Rates and Charges (Cont’d)

1. Core Connect 1 (Cont’d)

Company

Per Location, Per MonthInitial

Bundle 2nd through 10th Bundle

All Terms

Month-to-

Month

One Year Term

Two Year Term

Three Year Term

CenturyTel of Forestville, LLC 82.00 52.00 $47.00 $44.50 $42.00


Larsen 62.00 32.00 27.00 24.50 22.00

Readfield 82.00 52.00 47.00 44.50 42.00

CenturyTel of Monroe County, LLC 62.00 32.00 27.00 24.50 22.00


Dresser, Osceola 62.00 32.00 27.00 24.50 22.00

All Other Exchanges 82.00 52.00 47.00 44.50 42.00


Jim Falls 62.00 32.00 27.00 24.50 22.00


CenturyTel of the Midwest-Wisconsin, LLCAvoca, Boscobel, Casco, Elroy, Highland, Footville, Fremont, Hazel Green, Lena, Mount Zion, Pembine, Platteville, Poy Sippi, Sarona, Shell Lake, Steuben, Thorp, Twin Bridge, Wausaukee, Wayside, Wonewoc

82.00 52.00 47.00 44.50 42.00

Harmony 72.00 42.00 37.00 34.50 32.00


CenturyTel of the Midwest-Kendall, LLC 62.00 32.00 27.00 24.50 22.00

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WI 19-04



PACKAGED SERVICES



2. Core Connect 1 LITE (Cont’d)

Company

Per Location, Per Month

Initial Bundle 2nd through 10th Bundle

All Terms Month-to-Month [1]

One Year Term

Two Year Term

Three Year Term

CenturyTel of Wisconsin, LLC $62.00 $32.00 $27.00 $24.50 $22.00


Cambria, Fall River, Rio, Randolph 82.00 52.00 47.00 44.50 42.00

Fox Lake 62.00 32.00 27.00 24.50 22.00


82.00 52.00 47.00 44.50 42.00

Telephone USA of Wisconsin, LLC 62.00 32.00 27.00 24.50 22.00

CenturyTel of Central Wisconsin, LLC 62.00 32.00 27.00 24.50 22.00

CenturyTel of Forestville, LLC 82.00 52.00 47.00 44.50 42.00


Larsen 62.00 32.00 27.00 24.50 22.00

Readfield 82.00 52.00 47.00 44.50 42.00

CenturyTel of Monroe County, LLC 62.00 32.00 27.00 24.50 22.00


Dresser, Osceola 62.00 32.00 27.00 24.50 22.00



Jim Falls 62.00 32.00 27.00 24.50 22.00



Avoca, Boscobel, Casco, Elroy, Highland, Footville, Freemont, Hazel Green, Lena, Mount Zion, Pembine, Platteville, Poy Sippi, Sarona, Shell Lake, Steuben, Thorp, Twin Bridge, Wausaukee, Wayside, Wonewoc

82.00 52.00 47.00 44.50 44.00

Harmony 72.00 42.00 37.00 34.50 32.00


CenturyTel of the Midwest-Kendall, LLC 62.00 32.00 27.00 24.50 22.00

[1] Only available after expiration of a TDP when customer does not renew or select a new TDP

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WI 19-04



PACKAGED SERVICES



1. Core Connect 2

Company

Per Location, Per Month Initial Bundle 2nd through 10th bundle

All Terms Month-to-

Month One Year

Term Two Year

Term Three

Year Term

All Companies/ All Exchanges $57.00 (I) $37.00 (I) $32.00 (I) $29.50 (I) $27.00 (I)

2. Core Connect 2 LITE

Company

Per Location, Per Month Initial Bundle 2nd through 10th bundle

All Terms Month-to-Month [1]

One Year Term

Two Year Term

Three Year Term

All Companies/ All Exchanges $62.00 (I) $37.00 (I) $32.00 (I) $29.50 (I) $27.00 (I)

[1] Only available after expiration of a TDP when customer does not renew or select a new TDP.

WI 19-04



PACKAGED SERVICES

ECONOMY PACK PLUS LITE BUNDLE - GRANDFATHERED (1)

A. Description

1. Economy Pack Plus Lite Bundle is an optional enrollment plan that permits residence customers who subscribe to qualifying products and services to receive Local Exchange Service and additional features and services for a flat monthly rate.

2. Economy Pack Plus Lite Bundle customers must subscribe to a qualifying long distance plan, the Company’s High-speed Internet service, and DIRECTV®.

3. Economy Pack Plus Lite Bundle includes the following services and features:

Flat Rate Individual Residential Line

Choice of the following features:

Caller ID with Name (includes Anonymous Call Rejection) - Optional Call Waiting ID - Optional Enhanced Call Waiting - Optional

(1) Effective April 12, 2019, Economy Pack Plus Lite is grandfathered. Availability to current customers is limited to lines and features in service at existing locations.

DIRECTV® is used with permission.

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WI 19-03



PACKAGED SERVICES

ECONOMY PACK PLUS LITE BUNDLE - GRANDFATHERED (1) (Continued)

B. Regulations

1. Economy Pack Plus Lite Bundle customers may terminate their enrollment in the plan at any time upon notice to the Company.

2. Unless terminated by the Economy Pack Plus Lite Bundle customer or the Company, a customer will remain enrolled in the plan, as amended from time-to-time, with any applicable changes in rate, for as long as the plan continues to be offered by the Company.

3. The plan is not available to customers who are or become toll restricted.

4. Economy Pack Plus Lite Bundle customers are not eligible for promotional offerings associated with the features included in the plan, unless specifically provided for in a promotional offering.

5. Components of Economy Pack Plus Lite Bundle will be converted to ala carte rates for the remaining services if customers remove any of the qualifying services.

6. All terms and conditions specified elsewhere for the respective services/features requested as part of this plan shall apply.

7. Services selected as part of this plan can only be provided where technically available and compatible with other services the customer may choose to order.

8. Economy Pack Plus Lite Bundle cannot be combined with any other discounts unless otherwise specified.



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WI 19-03



PACKAGED SERVICES

ECONOMY PACK PLUS LITE BUNDLE - GRANDFATHERED (1) (Continued)

C. Rates and Charges

1. The monthly rate includes the Local Exchange Service, flat rate EAS, and features only. All other recurring charges applicable to an access line apply to Economy Pack Plus Lite Bundle. Among other things, these include but are not limited to, surcharges, subscriber line charges, and taxes. Also, the monthly rate does not include the recurring charges for the qualifying long distance plan, High Speed Internet, or DIRECTV®.

2. Service Charges, as described in Local Terms of Service apply for new and additional Economy Pack Plus Lite Bundle lines, and moves of existing lines.

3. Service Charges do not apply when Economy Pack Plus Lite Bundle replaces existing Local Exchange Service. Service Charges do apply when Customers request a change from Economy Pack Plus Lite Bundle back to Local Exchange Service.

Residence Monthly Rate

Economy Pack Plus Lite Bundle (per line) $31.00 (2)


(2) The customer must also subscribe to CenturyLink Long Distance, LLC Easy Talk Economy long distance plan, the Company’s High Speed Internet (up to 1.5 Mbps), and any non-international DIRECTV® package (which is billed by the Company). This bundle is available in limited exchanges as determined by the Company. Existing DIRECTV® subscribers are not eligible for this bundle. Monthly rate includes local voice and features only; however, the monthly rates for all these services will appear as a single line item on the customer’s bill.


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WI2020-05



PACKAGED SERVICES

PRIMARY RATE INTERFACE (PRI) BUNDLE

(Not available in CenturyTel of Forestville, LLC)

A. General

At www.centurylink.com/tariffs/LTOS_Business_ISDN-PRI.pdf the following information will direct you to the applicable Local Terms of Service document which contains the terms and conditions for Primary Rate Interface (PRI) Bundle:

State: Wisconsin Entity: CenturyTel of Central Wisconsin, LLC or

CenturyTel of Fairwater Brandon-Alto, LLC or CenturyTel of Larsen-Readfield, LLC or CenturyTel of Monroe County, LLC or CenturyTel of Northern Wisconsin, LLC or CenturyTel of Northwest Wisconsin, LLC or CenturyTel of Southern Wisconsin, LLC or CenturyTel of Wisconsin, LLC, or CenturyTel of the Midwest-Kendall, LLC or CenturyTel of the Midwest–Wisconsin, LLC or Telephone USA of Wisconsin, LLC

Service: CenturyLink ISDN-PRI Services

Termination Liability Charges as described in the aforementioned Local Terms of Service document will apply if a Customer disconnects all or a portion of the PRI Bundle prior to the expiration of the TDP.


COMPANY Monthly Rates (per bundle)

Two Years Three Years Five Years

CenturyTel of Central Wisconsin, LLC $800.00 $775.00 $760.00

CenturyTel of Fairwater-Brandon-Alto, LLC 800.00 775.00 760.00

CenturyTel of Larsen-Readfield, LLC 900.00 875.00 850.00

CenturyTel of Monroe County, LLC 900.00 875.00 850.00

CenturyTel of Northern Wisconsin, LLC 900.00 875.00 850.00

CenturyTel of Northwest Wisconsin, LLC 900.00 875.00 850.00

CenturyTel of Southern Wisconsin, LLC 800.00 775.00 760.00

CenturyTel of Wisconsin, LLC 700.00 650.00 600.00

CenturyTel of the Midwest-Kendall, LLC 650.00 600.00 550.00

CenturyTel of the Midwest-Wisconsin, LLC 900.00 875.00 850.00

Telephone USA of Wisconsin, LLC 800.00 775.00 760.00

All COMPANIES Nonrecurring Charge (per bundle)

Initial Additional (1)

Two Year Term Commitment $250.00 $0.00

Three Year Term Commitment 250.00 0.00

Five Year Term Commitment 250.00 0.00 (1) Additional PRI Bundles must be installed at the same customer designated premises on the same trip and

placed on the same order. WI18-06

http://www.centurylink.com/tariffs/LTOS_Business_ISDN-PRI.pdf

LOCAL TERMS OF SERVICE WISCONSIN 3rd Revised Sheet 192.5


PACKAGED SERVICES

SIMPLE CHOICE UNLIMITED (4)

A. GENERAL

Simple Choice Unlimited is a package of features available to residential customers which includes any technically available custom calling features and voicemail, a flat rate access line, and unlimited long distance voice usage.

B. TERMS AND CONDITIONS

1. A customer may select an unlimited number of compatible services and features from the Custom Calling Features. All terms and conditions as specified herein shall apply.

2. Nonrecurring charges do not apply for transactions involving additions, deletions, or changes to the services/features requested as part of Simple Choice Unlimited. However, appropriate nonrecurring charges do apply for installation of, moves, and changes to the access line.

3. Customers subscribing to the Simple Choice Unlimited may select different features for each

line. All lines must be billed to the same account and located at the same premise.

4. Simple Choice Unlimited features must be activated by the customer before they can be used

without incurring usage charges.

5. All recurring charges applicable to an access line apply to Simple Choice Unlimited. Among

other things, these can include but are not limited to, surcharges, subscriber line charges, and

taxes.

6. Call Detail will not be provided with this service plan

C. MONTHLY RATES

Monthly Rates(1)

“A” Exchanges (3) “B” Exchanges (3)

Simple Choice Unlimited (4) $34.95 (2) $44.95 (2)

Local Exchange Service Choice of available Custom Calling

or Custom Calling II Service Features

(1) Flat rate EAS charges (if applicable) are included in this rate. The rate for CenturyTel Long Distance, LLC d/b/a CenturyLink Long Distance Simple Choice Unlimited Long Distance plan applies in addition to this rate.

(2) The monthly Simple Choice Unlimited rate will be discounted by $5.00 when customers also subscribe to the Company’s High Speed Internet (1.5M or higher).

(3) See Simple Choice Unlimited Section D.1 and D.2 for listing of “A” and “B” Exchanges. (4) Grandfathered to existing customers at existing locations.



PACKAGED SERVICES

SIMPLE CHOICE UNLIMITED

D. “A” and “B” Exchanges

1. “A” Exchanges

ALMA CENTER ARCADIA

ARGYLE

ASHLAND

AVOCA

BALSAM LAKE

BANGOR

BARABOO

BARRON

BAYFIELD

BENTON

BERLIN

BIRCHWOOD

BLACK CREEK

BLACK RIVER FALLS

BLAIR

BOSCOBEL

BOYD

CADOTT

CASHTON

CENTERVILLE

CENTURIA

CHETEK

CLEGHORN

COLEMAN

COLFAX

CORNELL

CUMBERLAND

DARLINGTON

DEFOREST

DELAFIELD

DENMARK

DOUSMAN

DRESSER

EAGLE

EAGLE POINT EAST TROY

ELK MOUND

ETTRICK

FAIRCHILD

FAIRWATER‐BRANDON

FALL CREEK

FOOTVILLE

FOUNTAIN CITY

FOX LAKE

FREMONT

GALESVILLE

GENESEE

GILLETT

GLENWOOD CITY

GREENLAKE

HARMONY

HAYWARD

HAZEL GREEN

HIGHLAND

HIXTON

HOLMEN

HURLEY

JIM FALLS

KINGSTON

LA CROSSE

LADYSMITH

LAKE NEBAGAMON

LARSEN

LENA

MARINETTE

MARKESAN

MAZOMANIE

MELROSE

MERRILLAN

MILTON MINDORO

MONTFORT

MUKWONAGO

MUSCODA

NESHKORO

NEW FRANKEN

NORTH FREEDOM

NORTH PRAIRIE

NORWALK

OCONTO

OCONTO FALLS

ONALASKA

ONTARIO

OSCEOLA

OSSEO

PALMYRA

PARK FALLS

PESHTIGO

PICKETT

POPLAR

POY SIPPI

POYNETTE

PRAIRIE DU CHIEN

PRESCOTT

PRINCETON

READFIELD

RED GRANITE

RICE LAKE

RIPON

ROSENDALE

SARONA

SENECA

SEYMOUR

SHELL LAKE

SHIOCTON

SHULLSBURG

SPARTA

SPOONER

SPRINGBROOK

ST. CROIX FALLS

STANLEY

STONE LAKE

SULLIVAN

SUPERIOR

SUPERIOR EAST

SUPERIOR MAIN

SUPERIOR PATTISON

TAYLOR

TOMAH

TREMPEALEU

TURTLE LAKE

WABENO

WARRENS

WASHBURN

WAUTOMA

WAUZEKA

WAYSIDE

WEST SALEM

WEYAUWEGA

WHEELER

WHITEHALL

WILD ROSE

WILTON

WONEWOC



PACKAGED SERVICES

SIMPLE CHOICE UNLIMITED

D. “A” and “B” Exchanges (continued)

2. “B” Exchanges

AMBERG

AUGUSTA

BENNETT

BOULDER JUNCTION

BOYCEVILLE

BRANTWOOD

BRUSSELS

BUTTERNUT

CAMBRIA

CASCO

CATARACT

CRIVITZ

DAIRYLAND

DANBURY

EASTMAN

ELMWOOD

ELROY

FALL RIVER

FORESTVILLE

FORT MCCOY

FREDERIC

GILMAN

GLEASON

GLEN FLORA

GLIDDEN

GOODMAN

GORDON

GRATIOT

HAMMOND

HAWKINS

HOLCOMBE

JUMP RIVER

KENDALL

KENNAN

KNAPP

LAKEWOOD

LAONA

LEWIS

LITTLE STURGEON

LUXEMBURG

MAIDEN ROCK

MANITOWISH WATERS

MELLEN

MERCER

MINONG

MOUNT ZION

NICHOLS

OGEMA

PEMBINE

PEPIN

PLATTEVILLE

PLUM CITY

PRESQUE ISLE

RANDOLPH

RIO

SAXON

SHELDON

SOLON SPRINGS

SPIDER LAKE

SPRINGSTEAD

STEUBEN

SURING

THORP

TWIN BRIDGE

WAUSAUKEE

WEBB LAKE

WEBSTER

WINTER

WIOTA



PACKAGED SERVICES

HOME PHONE II – GRANDFATHERED[1]

A. DESCRIPTION

1. Home Phone II is an optional enrollment plan that permits residence customers to receive Local Exchange Service and additional features and services for a flat monthly rate.

2. Home Phone II customers must subscribe to a qualifying long distance plan.

3. Home Phone II includes the following services and features:

- Residence Flat Rate Access Line

- Choice of the following features: Anonymous Call Rejection Busy Redial Call Forward Busy Call Forward No Answer Call Forwarding Call Forward Remote Access (where available) Call Return Call Waiting Call Waiting ID Caller ID Cancel Call Waiting Message Waiting Indication Selective Call Accept Selective Call Forward Selective Call Rejection 3-Way Calling VIP Alert Voice Mail [2]

[1] Effective May 15, 2017, Home Phone II is grandfathered. Availability to current customers is limited to lines in service at existing locations.

[2] Deregulated service.

WI 17-08



PACKAGED SERVICES

HOME PHONE II – GRANDFATHERED[1] (Cont’d)

B. REGULATIONS

1. Home Phone II customers may terminate their enrollment in the plan at any time upon notice to the Company.

2. Unless terminated by the Home Phone II customer or the Company, a customer will remain enrolled in the plan, as amended from time-to-time, with any applicable changes in rate, for as long as the plan continues to be offered by the Company.

3. Home Phone II customers are not eligible for promotional offerings associated with the features included in the plan, unless specifically provided for in a promotional offering.

4. Components of Home Phone II will be converted to ala carte rates for the remaining services if customers remove any of the qualifying services.

5. All terms and conditions specified elsewhere for the respective services/features requested as part of this plan shall apply.

6. Services selected as part of this plan can only be provided where technically available and compatible with other services the customer may choose to order.

7. Home Phone II cannot be combined with any other discounts unless otherwise specified.


WI 17-08



PACKAGED SERVICES



1. The monthly rate includes the Local Exchange Service, flat rate EAS, Touch Calling Service, and features only. All other recurring charges applicable to an access line apply to Home Phone II. Among other things, these include but are not limited to, surcharges, subscriber line charges, and taxes. Also, the monthly rate does not include the recurring charges for the qualifying long distance plan.

2. Service Charges, as described in Section II apply for new and additional Home Phone II lines, and moves of existing lines.

3. Service Charges do not apply when Home Phone II replaces existing Local Exchange Service. Service Charges do apply when Customers request a change from Home Phone II back to Local Exchange Service.

Monthly Rate “A” Exchanges[4] “B” Exchanges[4]

Home Phone II [2] [3]

CenturyTel of Wisconsin $28.95 --- CenturyTel of Southern Wisconsin $28.95 $38.95

CenturyTel of Fairwater Brandon Alto $28.95 --- Telephone USA of Wisconsin $28.95 $38.95 CenturyTel of Central Wisconsin $28.95 $38.95 CenturyTel of Forestville --- $38.95 CenturyTel of Larsen-Readfield $28.95 --- CenturyTel of Monroe County $28.95 $38.95

CenturyTel of Northwest Wisconsin $28.95 $38.95 CenturyTel of Northern Wisconsin $28.95 $38.95 CenturyTel of the Midwest-Wisconsin $28.95 $38.95 CenturyTel of the Midwest-Kendall $28.95 $38.95


[2] The customer must subscribe to either CenturyLink Communications, LLC Home Phone II Per Minute long distance plan or CenturyLink Communications, LLC Home Phone II Unlimited long distance plan to qualify for this bundle.

[3] If the customer subscribes to the CenturyLink Communications, LLC Home Phone II Unlimited long distance plan then the customer will also receive unlimited Optional Metro Service, where available, for no additional charge.

[4] See Home Phone II Section D. for listing of “A” and “B” Exchanges.

WI 17-08



PACKAGED SERVICES


D. EXCHANGE LIST

CenturyTel of Wisconsin, LLCGroup A La Crosse, Onalaska, West SalemGroup B N/A

CenturyTel of Southern Wisconsin, LLCGroup A Fox LakeGroup B Cambria, Fall River, Randolph, Rio

CenturyTel of Fairwater-Brandon-Alto, LLCGroup A Fairwater-BrandonGroup B N/A

Telephone USA of Wisconsin, LLC

Group A Balsam Lake, Barron, Birchwood, Centuria, Colfax, Eastman, Elk Mound, Gillett, Glenwood City, Hayward, Park Falls, Prairie Du Chien, Prescott, Rice Lake, Seneca, Springbrook, St. Croix Falls, Stone Lake, Wabeno, Wauzeka, Wheeler

Group B Boyceville, Butternut, Elmwood, Glidden, Knapp, Lakewood, Laona, Maiden Rock, Mellen, Pepin, Plum City, Spider Lake, Suring, Winter


Group A

Alma Center, Arcadia, Argyle, Bangor, Benton, Black Creek, Black River Falls, Blair, Centerville, Cleghorn, Darlington, Denmark, Ettrick, Fairchild, Fall Creek, Fountain City, Galesville, Hixton, Holmen, Kingston, Markesan, Melrose, Merrillan, Mindoro, Montfort, Muscoda, New Franken, Osseo, Pickett, Rosendale, Seymour, Shiocton, Shullsburg, Taylor, Trempealeu, Wautoma, Whitehall

Group B Augusta, Gratiot, Luxemburg, Nichols, Wiota

CenturyTel of Forestville, LLCGroup A N/A Group B Brussels, Forestville, Little Sturgeon

CenturyTel of Larsen-Readfield, LLCGroup A Larsen, ReadfieldGroup B N/A

CenturyTel of Monroe County, LLCGroup A Cashton, Fort McCoy, Norwalk, Ontario, Sparta, WiltonGroup B Cataract


WI 17-08



PACKAGED SERVICES


D. EXCHANGE LIST (Cont’d)

CenturyTel of Northwest Wisconsin, LLCGroup A Dresser, Lake Nebagamon, Osceola, Poplar

Group B Bennett, Dairyland, Danbury, Frederic, Gordon, Hammond, Lewis, Minong, Solon Springs, Webb Lake, Webster

CenturyTel of Northern Wisconsin, LLCGroup A Eagle Point, Jim Falls

Group B Boulder Junction, Brantwood, Gilman, Gleason, Glen Flora, Hawkins, Holcombe, Jump River, Kennan, Manitowish Waters, Mercer, Ogema, Presque Isle, Sheldon, Springstead

CenturyTel of the Midwest - Wisconsin, LLC

Group A

Avoca, Boscobel, Boyd, Cadott, Chetek, Coleman, Cumberland, Deforest, Delafield, Dousman, Eagle, East Troy, Footville, Fremont, Genesee, Harmony, Hazel Green, Highland, Lena, Milton, Mukwonago, Neshkoro, North Prairie, Palmyra, Poynette, Poy Sippi, Ripon, Sarona, Shell Lake, Spooner, Sullivan, Tomah, Turtle Lake, Warrens,Wayside, Weyauwega, Wild Rose, Wonewoc

Group B Amburg, Casco, Crivitz, Elroy, Goodman, Mount Zion, Pembine, Platteville, Steuben, Thorp, Twin Bridge, Wausaukee

CenturyTel of the Midwest - Kendall, LLC

Group A

Ashland, Baraboo, Bayfield, Berlin, Cornell, Green Lake, Hurley, Ladysmith, Marinette, Mazomanie, North Freedom, Oconto, Oconto Falls, Peshtigo, Princeton, Red Granite, Stanley, Superior, Superior East, Superior Main, Superior Patterson, Washburn

Group B Kendall, Saxon


WI 17-08


Effective: June 14, 2019

PACKAGED SERVICES

CENTURYLINK BUSINESS BUNDLES

A. REGULATIONS AND DESCRIPTIONS

CENTURYLINK LOCAL TERMS OF SERVICE: CENTURYLINK BUSINESS BUNDLEcontains the terms and conditions for CenturyLink Business Bundle Options 1 and 2 and CenturyLink Business Bundle Preferred.


1. CenturyLink Business Bundle Options 1 and 2

Monthly rates for the CenturyLink Business Bundle Unlimited Plan A long distance plan provided by CenturyLink Communications, LLC and for deregulated High-Speed Internet provided by the Company are not included in the following rates; however, the monthly rates for all these services will appear as a single line item on the customer’s bill.

CenturyLink Business Bundle Per Line, Per Location

Monthly Rate Activation

Fee Initial Bundle 2nd through 10th Bundle

Month-to-Month (Option 1) $45.00 $19.99 $50.00 Two-Year Term (Option 2) 45.00 19.99 N/A

2. CenturyLink Business Bundle Preferred

Monthly rates for the CenturyLink Business Bundle Unlimited Plan B long distance plan provided by CenturyLink Communications, LLC and for deregulated High-Speed Internet provided by the Company are not included in the following rates; however, the monthly rates for all these services will appear as a single line item on the customer’s bill.

CenturyLink Business Bundle 3

Monthly RateActivation

FeeInitial

Bundle2nd through 10th Bundle

Month-to-Month $50.00 $19.99 $50.002-Year Term 50.00 19.99 0.00

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WI 19-06

http://www.centurylink.com/tariffs/LTOS_Business_CenturyLink_Business_Bundle.pdf



PACKAGED SERVICES

UNLIMITED NATIONWIDE CALLING OR ESSENTIAL HOME PHONE WITH 30 MINUTES LONG DISTANCE [1]

A. Description

Terms and conditions for Unlimited Nationwide Calling or Essential Home Phone with 30 Minutes Long Distance are located at: http://www.centurylink.com/tariffs/LTOS_Residence_Unlimited_Nationwide_Calling_Package.pdf


Unlimited Nationwide Callingor

Essential Home Phone with 30 Minutes Long Distance

Monthly Rate

Per package, per location $35.00[2]

[1] Effective February 18, 2019, Essential Home Phone With 30 Minutes Long Distance is grandfathered. Availability to current customers is limited to lines and features in service at existing locations.

[2] Rate includes local services, features, fees and surcharges described in Section 3 (Application of Charges) of the CenturyLink Local Terms of Service for Unlimited Nationwide Calling or 30 Minutes Nationwide Long Distance Package. Monthly rates for the Unlimited Nationwide Calling or 30 Minutes Long Distance calling plan provided by CenturyLink Communications, LLC and for optional deregulated High Speed Internet provided by the Company are not included in this rate; however, the monthly rates for all these services will appear as a single line item on the customer’s bill.

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WI 19-02

http://www.centurylink.com/tariffs/LTOS_Residence_Unlimited_Nationwide_Calling_Package.pdf





PACKAGED SERVICES


WI 18-01

LOCAL TERMS OF SERVICE WISCONSIN CenturyLink 3rd Revised Sheet 192.16


PACKAGED SERVICES

SECOND LINE BUNDLE- GRANDFATHERED (1)

A bundled service offering is available to residential customers with at least one residential one- party access line. The offering includes an additional residential one-party access line with Call Waiting. The Company will waive the appropriate nonrecurring charges for residential customers. If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining components may convert to the regular monthly rate.

Exchanges Monthly Rate CenturyTel of Wisconsin, LLC $19.95Telephone USA of Wisconsin, LLC 19.95CenturyTel of the Midwest-Wisconsin, LLC 19.95All Other Exchanges 21.95

FLEXIBLE SAVINGS BUNDLE -GRANDFATHERED(1)

A bundled service discount on certain features for business customers with 3 lines or less and who subscribe to the Tier One or Tier Two Flexible Savings Bundle. The following feature options are available with Tier One and Tier Two: Caller ID, Call Waiting ID, Call Forwarding, Call Waiting, and Hunting (where available). Tier One and Tier Two Customers with one, two, or three lines will receive the feature package at the rates of $21.00, $32.00, or $43.00, respectively. In addition, all applicable nonrecurring charges will be waived.

(1) Grandfathered offering initially offered as a special promotion. Availability limited to existing lines in service.

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EMERGENCY TELEPHONE SERVICE (911)

A. CONDITIONS

1. Definition

a. 911 is the three-digit telephone number designated throughout the United States as the emergency telephone number to be used by the public to obtain law enforcement, medical, fire, rescue, and other emergency services.

b. 911 Service enables a caller dialing 911 from a station with access to the local exchange telephone network, arranged to provide 911 Service, to be automatically connected to the appropriate Public Safety Answering Point (PSAP). A PSAP is the communications facility, designated for a specific territory, to which 911 calls are routed for response. The Service, including non-regulated components, may be provided from any one of the following three categories:

1. B911 (or Basic 911) Service automatically routes 911 calls to a PSAP but provides no information about the location or telephone number of the caller.

2. C911 (or ANI-only 911) Service automatically routes 911 calls to a PSAP and provides the calling telephone number (through automatic number identification or ANI) to the PSAP attendant who answers the call. C911 Service is comprised of B911 Service plus ANI spill.

3. E911 (or Enhanced 911) Service automatically routes 911 calls to a PSAP and provides the calling telephone number and address, and may also provide the name of the telephone access line subscriber and the names of the Emergency Response Agencies with responsibility for the caller's location. E911 will provide a PSAP with the location of the billing or lead telephone number in cases where a non-regulated telecommunication service provider (e.g., Private Branch Exchange (PBX), Shared Tenant Service (STS), etc.) has failed to provide the ALI Database Provider with their subscribers' names, addresses, and telephone numbers via the PS ALI service. E911 Service is comprised of C911 Service plus ALI provisioning. E911 Service is offered subject to the availability of central office facilities.




A. CONDITIONS (Cont'd)

2. Definition of Terms

Administrative Site - A location at which the responsibility for administration of end user records associated with one or more private switches is maintained. This location has the capability of creating and conveying Private Switch (PS) End User information to the Company's CENTURYTEL ALI ENTRY GATEWAY. The Private Switch (PS) 911 Site Administrator is responsible for the functioning of this location.

Automatic Location Identification (ALI) - A feature designed to permit information regarding the location of the calling party to be displayed on a display screen at a PSAP when a 911 call is received.

ALI Database - A database of ALI records containing access line subscribers' names, addresses, telephone numbers, and ESNs to be used for 911 purposes.

Alternate Routing - A feature that will route a 911 call to a location other than the primary PSAP, should some temporary condition prevent the primary PSAP from answering the call.

Automatic Number Identification (ANI) - A feature designed to permit the telephone number of the calling party to be displayed on a display screen at a PSAP when a 911 call is received.

ANI Spill - A central office generated data stream that forwards the telephone number of the calling party.

Caller - An individual who places a 911 call in order to obtain emergency assistance. May also be referred to as an end user.

Call Answer Unit (CAU) - A terminal equipment installed at a PSAP that will accept calls from a Call Dial Unit, including the ANI of the 911 callers and pass that voice and ANI to the E911 system’s Customer premises equipment.

Call Dial Unit (CDU) - A terminal equipment installed in a central office that will be actuated by the switch upon failure of a 911 trunk to complete a call. Upon being actuated, the Unit will receive the 911 call and ANI, store the ANI, and dial the telephone number of its corresponding Call Answer Unit (CAU) over the telecommunications path that has previously been programmed. The path may be the Public Switched Telephone Network (PSTN), a cellular radio, or other radio path.

Company – CenturyTel Legal Entity

Control Office – Central Office providing the selective routing function.

Customer - Governmental unit or other entity authorized to provide 911 Service. May also be referred to as 911 Customer.





2. Definition of Terms (Cont'd)

Default Routing - A feature activated when an incoming 911 call cannot be selectively routed due to an ANI failure, garbled digits or other causes. Such incoming calls are routed from the 911 control office (location of the selective routing function) to a pre-selected PSAP.

Directory Number (DN) - A seven-digit number assigned in an area code to uniquely identify a telephone subscriber. In PS ALI applications, the ANI generated with each 911 call forwards the Direct Inward Dial (DID) Station line seven-digit number to the PSAP.

Emergency Response Agency - For the purpose of this document, an Emergency Response Agency (ERA) is a functional division of an agency authorized to respond to requests from the public to meet emergencies related to safety and/or health. The agency is prepared to provide its service(s) in response to a 911 call received at, or transferred from, a PSAP.

Emergency Service Number - An Emergency Service Number (ESN) is assigned by the Customer to all subscribers served by each combination of Emergency Response Agencies (i.e., which police, fire, and ambulance service is responsible for that subscriber's location). Thus the service area of each PSAP and Secondary PSAP can be defined in terms of the ESNs for which it is responsible. The ESN is recorded in the ALI database (where established) to inform the PSAP attendant which ERA is responsible for each 911 caller's location and in the Selective Routing records (where Selective Routing is established) to assist in determining call routing to the correct PSAP.

End Office – Central Office in the system which receives originating 911 calls.

End User - An individual who may place a 911 call in order to obtain emergency assistance. May also be referred to as a caller.

CENTURYTEL PS ALI ENTRY - A personal computer software program that will automate the process of building ALI records of Private Switch (PS) End Users in the National Emergency Number Association (NENA) Standard Format. It provides for some limited accuracy checks, uploading the records to the Company, and receiving downloads of records found to contain certain types of errors in the PS End User records from the Company.

CENTURYTEL PS ALI GATEWAY - The Company's computer facility that will interface with the Private Switch (PS) Provider Administration Site to receive Private Switch (PS) End User ALI updates and from which error reports will be returned. Communication will be via dial-up modem, using a common protocol.

Internet Protocol Transport (IP Transport) – Transport facilities between two points using data packets instead of traditional voice and data.

Interoffice Trunk – A dedicated facility between central offices (intra or inter-exchange).

Lead Telco or Host Provider - The telephone company that serves exchanges within the Customer's serving area and provides 911 service to the Customer and, where applicable, acts as the coordinator of other regulated telephone companies which serve as Secondary Providers within the Customer's serving area.






Master Street Address Guide (MSAG) - A perpetual database defining the geographic area of a 911 service, such as by an alphabetical list of the street names, high-low house number ranges, community names, PSAP identification codes, and Emergency Service Numbers (ESNs).

Multi-Frequency (MF) to Signaling System 7 (SS7) Trunk Conversion – Multi-Frequency (MF), in-band, to Signaling System 7 (SS7), out-of-band, signaling an enhancement that makes possible the forwarding of 10 digit ANI/CPN spills for use in identifying wireless subscribers.

Nonlisted/Unlisted - Subscriber information that is not listed in the published phone directory but is made available via Directory Assistance service.

Nonpublished - Subscriber information that is neither listed in the published phone directory nor available via Directory Assistance service.

Point of Concentration - A network switch that enables the quantity of incoming trunks to be reduced to a smaller quantity of outgoing trunks, without degrading the quality of transmission. 911 Selective Routers and tandems perform the Point of Concentration function among others.

Private Switch (PS) - A private telephone switch serving a particular organization or business usually located on a PS Provider's premises. The PS is connected by a common group of trunks to one or more Telephone Company Central Offices to provide Public Switched Network services

to a number of station lines. A Private Switch can be a PBX or PABX.

Private Switch ALI Service Trunk - A Centralized Automatic Message Accounting (CAMA)-type trunk, dedicated to routing 911 calls from a PS to a Selective Router, to a Tandem, to a central office serving a PSAP or to a PSAP. The termination of this trunk is determined by the network configuration and PSAP terminating equipment. The Service Trunk is designed with the PS as an equivalent to an end office and transmits the voice and ANI of the 911 caller.

Private Switch End User (PSEU) - An individual authorized to use the telephone services of a private switch via a station line. Each station line is associated and identified with one individual.

Private Switch Provider (PSP) - A private entity that provides telephone service to end users via a private switch.

PS ALI Entry Interface Service - Establishes a telecommunications port accessible from the public switched network on the CENTURYTEL PS ALI Gateway to receive PSEU records from a third party private switch database service and processing those records in the same manner as for the CENTURYTEL PS ALI Entry software end user customer.






PS 911 Site Administrator - Person assigned and authorized by the Private Switch (PS) Provider to act as an agent of the PS Provider with responsibility for managing the PS Provider's responsibilities within the scope of this document. The Site Administrator is responsible for establishing the PS 911 Service, for maintaining the location information of the PS End Users and using the CENTURYTEL PS ALI ENTRY software to provide accurate PS End User ALI to the Company. This person will be given a password by the Company for access to the CENTURYTEL ALI ENTRY GATEWAY for the purpose of uploading the PS End Users ALI record information, specific to the site administrator's location.

PSAP – the Public Safety Answering Point, either primary or secondary, is the communications facility designated for a specific territory, to which 911 calls are routed for response.

Primary PSAP - A primary PSAP is the initial answering point responsible for taking appropriate action on a 911 call by either providing the response itself from the Emergency Response Agencies dispatched from that center or by transferring the call to a secondary PSAP for action. A primary PSAP must be operated on a 24-hour (seven-days-a-week) basis.

Secondary PSAP - A secondary PSAP responds to 911 calls transferred from a primary PSAP by dispatching those Emergency Response Agency services under its authority. It may become the initial respondent to a 911 call in an alternate routing configuration where the primary PSAP is unable to answer the call.

Selective Router (SR) - Equipment located in the central office that has capability of routing incoming 911 calls to different PSAPs based on the callers' ANI and concentrating the number of incoming trunks to fewer outgoing trunks. This is an example of a Point of Concentration.

Selective Routing - A service that routes calls to the correct PSAP based on the caller's ANI. This service is available when a C911 or E911 system is served by more than one PSAP or when a central office is split by a political boundary and one of the political areas does not subscribe to 911 services.

Serving Central Office – Central Office from which a PSAP, either primary or secondary, is served. This could also be the Control Office.

Subscriber - A person or business that orders access line service from a telephone company.

Secondary Provider or Participating Carrier - A regulated telephone company that participates in offering 911 Service under a legal arrangement with the Lead Telco.

Third Party Frame Relay Access Device (FRAD) Access - FRAD Access allows for retrieval of ALI Database Information for Wireless and Competitive Local Providers using a Third Party Database Provider over a Non-Call Associated Signaling (NCAS) solution. Connectivity is composed of two components, FRAD Access and Steerable ALI software.

All other defined terms used in this section, but not expressly defined herein shall have the meaning ascribed to such terms in the Definitions section of this document.




A. CONDITIONS(Cont'd)

3. General

a. 911 Service is restricted to one-way incoming emergency service only.

b. The Company shall not be required to provide 911 Service to less than an entire central office (switching entity). The Company does not undertake to answer and forward 911 Service calls, but furnishes the use of its facilities to enable the Customer's personnel to accept such calls on the Customer's designated premises.

c. 911 Service is provided solely for the benefit of the Customer; the provision of such service shall not be interpreted, construed, or regarded as being for the benefit of, or creating any Company obligation toward, or any right of action on behalf of any third person or other legal entity.

d. Intercept service for any seven-digit emergency number(s) replaced by 911 Service will be provided for a period of time as negotiated between the Company and the Customer; however, in no case shall intercept service be provided for more than one year or beyond the next directory issuance, whichever is longer.

e. 911 Service is limited to the use of Central Office telephone number 911 as the emergency telephone number. Only one 911 Service will be provided within any government agency's locality.

f. 911 calls originated from local exchange telephone network access facilities shall be completed to the appropriate PSAP without a charge being assessed to the end user by the Company. Calls from a pay telephone shall not require a coin to be deposited or payment of any charge.

g. Calls placed from all stations, including those with non-published or unlisted numbers, to a PSAP may display subscriber information associated with such numbers to emergency 911 responding personnel. The subscriber forfeits the privacy afforded by a non-listed or non-published service upon placing a 911 call.

h. The main telephone directory listing for the PSAP must be a seven-digit administrative telephone number and not a listed emergency number. A listing for the PSAP will also be provided under 911 at no additional charge.

i. The Company will not prorate any billing among agencies of the same governmental entity jointly subscribing to 911 Service.





3. General (Cont'd)

j. All non-regulated telecommunications service providers (e.g., Private Branch Exchange (PBX), Shared Tenant Service (STS), etc.) in an E911 service area should provide current lists of their subscriber's names, addresses, and telephone numbers in the CenturyTel standard format to the Company for inclusion in the E911 database pursuant to the terms in Section 10.3- Private Switch 911 Service.

k. Information provided by the Company as part of the provision of C911 or E911 is to be used only for the purposes of answering and dispatching emergency calls.

l. Charges for Customer-initiated changes and rearrangements affecting service address and ALI database records (e.g., street name and number changes, emergency services territorial or name change, jurisdictional boundary changes and rearrangements, etc.,) other than those processed in normal daily updates will be based upon the actual costs for such changes and rearrangements. In such cases, a valid comparative listing of changes must be supplied providing direct and individual reference to existing designations.

m. Where a 911 call is placed by the calling party via interconnection with an interexchange carrier or operator service provider, the Company cannot guarantee the completion of said call, the quality of the call, or any features that may otherwise be provided with 911 Service. Because the addresses of these service providers' subscribers are not provided to the regulated telecommunications service providers, the Customer must obtain them directly.

n. In Selective Routing configurations where the central office does not provide ANI due to ANI failure, garbled digits, etc., Default Routing will be utilized.





4. Customer Obligations

a. Application for 911 Service must be executed in writing by each Customer and must be accompanied by satisfactory proof of authorization to provide 911 Service in the exchanges where service is requested. If application for service is made by an agent, the Company must be provided in writing with satisfactory proof of appointment of the agent by the Customer.

Provision of E911 Service will be in compliance with all rules, regulations and funding mechanisms set forth in s. 146.70, Wisconsin Statutes, and in this document. Any contract between the Company and a Customer which establishes a charge under s. 146.70(b)3, Wisconsin Statutes, shall be compensatory and shall include any other condition and procedure required by the commission in the public interest at date the contract is executed.

b. The Customer is responsible for dispatching the appropriate emergency service within the 911 service area, or will undertake to transfer all 911 Service calls received to the governmental agency with responsibility for dispatching such services, to the extent that 911 services are reasonably available.

c. The 911 Service applicant must submit to the Company written concurrence to the following terms and conditions by all participating agencies:

1. The Customer shall have the sole responsibility for determining which public safety agencies will participate in (jointly) subscribing to a 911 Service offering, and for the control and staffing of the Primary PSAP.

2. The Primary PSAP will answer all calls on a 24-hour, seven-days-a-week, basis.

3. Each Primary PSAP must subscribe to sufficient 911 Service lines to adequately handle incoming calls in each PSAP's average busy hour so that no more than one call out of 100 (P.01 transmission grade of service) encounters a busy signal. In other words, the 911 Service network from each Central Office to the Central Office serving the Primary PSAP must provide a minimum of a P.01 transmission grade of service or two trunks, whichever is the higher standard.

4. The Customer will subscribe to a minimum of two dedicated E911 trunks per central office, with the exception of remote unit situations, for adequate handling of incoming E911 calls.

5. If a Selective Router is not used, each Primary PSAP must subscribe to at least two dedicated lines to each Secondary PSAP for the purpose of forwarding or transferring calls. The number of lines shall be no fewer than the number required to provide a P.01 transmission grade of service during that Secondary PSAP's average busy hour.




A. CONDITIONS(Cont'd)

4. Customer Obligations (Cont'd)

d. The Customer shall promptly notify the Company in the event that any part of the system associated with the provision of 911 service is not functioning properly.

e. Because the Company serving boundaries and political subdivision boundaries may not coincide, the Customer must make arrangements to handle all calls received on its 911 Service lines that originate from all points served by Central Offices within the 911 Service area whether or not the calling telephone is situated on property within the geographical boundaries of the Customer's public safety jurisdiction until such time as 911 Service becomes available to those geographic areas outside the boundaries of the Customer’s public safety jurisdiction.

f. 911 emergency telephone service information consisting of the name, address, and/or telephone number of telephone subscribers, regardless of whether or not this information is published in directories or listed in directory assistance offices, is Company proprietary and the Customer agrees to use such information only for the purpose of responding to 911 calls at the time such calls are placed. Any connecting company utilizing Company information while acting as the Host Provider of 911 Service to the Customer which purchases Company services under this document must agree to abide by the terms and conditions which relate to the protection of the Company provided information. The Customer of any connecting company utilizing Company information shall take all reasonable efforts to safeguard the proprietary nature of Company-provided information, including but not limited to:

1. All 911 Customer equipment, system software, and databases must be located in a secure area within a PSAP's office operations to prevent unauthorized personnel from accessing confidential information.

2. The Customer shall agree to indemnify, save and hold the Company harmless from any and all claims for injury or damage of any nature by an person arising out of or relating to the Customer's unauthorized use of Company-provided subscriber information, which information is to be used solely for the purpose of providing 911 Service.

3. Maintenance of a log which will record all 9-1-1 calls placed to a Customer and all manual queries for ALI. The Company retains the right to review such logs with all pertinent public agency supervising offices to detect any unauthorized retrieval of information from the ALI Database. The Customer must report any unauthorized retrieval and must implement corrective action to prevent any further unauthorized retrieval.





4. Customer Obligation (Cont'd)

g. Any terminal equipment used in connection with 911 emergency telephone service shall be configured to restrict the Customer from removing and/or changing the data provided by the Company.

h. Equipment, used in conjunction with any 911 emergency telephone service, located at the PSAP(s) may be provided by the Company or the Customer subject to the approval by the Company for compatibility with the 911 system. Any additional costs associated with bringing incompatible equipment into compliance with the 911 system will be the responsibility of the Customer.

i. The Customer will provide for receiving emergency calls from Telecommunications Devices for the Deaf (TDD) users.

5. Liability

a. The Company's entire liability to the Customer or any person for interruption or failure of any aspect of 911 Service shall be limited by the terms set forth in this section, the Rules and Regulations section of this document, s. 146.70(7), Wis. Stat., and in any sections of other tariffs which apply to the provision of 911 Service by the Company, and in statute. This 911 Service is offered solely to assist the Customer in providing 911 emergency service in conjunction with applicable fire, police, and other public safety agencies. By providing this 911 Service to the Customer, the Company does not create any relationship or obligation, direct or indirect, to any third party other than the Customer.

b. The Company shall not be liable for civil damages, whether in contract, tort or otherwise, to any person, corporation, or other entity for any loss or damage caused by any Company act or omission in the design, development, installation, maintenance, or provision of any aspect of 911 Service other than an act or omission constituting gross negligence or wanton or willful misconduct. However, in no event shall the Company's liability to any person, corporation, or other entity for any loss or damage exceed an amount equal to the prorated allowance of the normal rate for the service or facilities provided to the Customer for the time such interruption to service or facilities continues, after notice by the Customer to the Company. No allowance shall be made if the interruption is due to the negligence or willful act of the Customer.

c. The Customer shall indemnify and hold harmless the Company from any damages, claims, causes of action, or other injuries whether in contract, tort, or otherwise which may be asserted by any person, business, governmental agency, or other entity against the Company as a result of any act or omission of the Company or Customer or any of their employees, directors, officers, or agents except for Company acts of gross negligence or willful or wanton misconduct in connection with designing, developing, adopting, implementing, maintaining, or operating any aspect of the 911 Service or for releasing subscriber information, including non-published or unlisted information in connection with the provision of the 911 Service.





5. Liability (Cont’d)

d. The Company shall not be liable or responsible for any indirect, incidental, consequential, punitive, special, or exemplary damages associated with the provision of the 911 Service when any 911 call originates from a system or line which makes the provision of specific location information impossible to provide for technical reasons. These technical reasons can include, but are not limited to, technical inability to provide subscriber information associated with multi-party lines, roaming Voice Over Internet Protocol lines, Voice Over Internet Protocol lines not converted to Public Switched Network protocols, or private telecommunications services, such as PBXs or shared tenant services and calls originating over Centrex lines, especially but not limited to those private telecommunications services that use Direct Inward/Outward Dialing (DIOD) numbers.

e. The Company accepts no responsibility for obtaining and providing subscriber record information from private telecommunications systems, such as PBXs or shared tenant services, unless provided to the Company by a PS Provider pursuant to the terms of the Private Switch 911 Service terms and conditions or any individual case basis contract. At the rates set forth herein, the Company will integrate any records provided to it by the Customer in a Company-standard format for inclusion in a 911 ALI Database. However, by doing so, the Company makes no representation or warranty regarding the accuracy of the data provided to it by a Customer and shall not be liable or responsible for any indirect, incidental, consequential, punitive, special, or exemplary damages associated with the provision of this data by the Customer, which may be asserted by any person, business, government agency, or other entity against the Company.

f. The Company shall not be liable or responsible for any indirect, incidental, consequential, punitive, special, or exemplary damages associated with the provision of any aspect of 911 Service when there is a failure of or interruption in 911 Service due to the attachment of any equipment by the Customer or an end user customer to Company facilities. The Customer or end user may, with the prior written consent of the Company, which consent shall not be unreasonably withheld, attach features, devices, or equipment of other vendors to the equipment or network facilities provided by the Company. Said attachments, devices, or equipment must meet all applicable federal and state registration or certification standards. The Company reserves the right to refuse attachments if the Company determines that said attachments will degrade the 911 Service ordered by the Customer, Company facilities or otherwise affect its telephone operations.

g. The Company shall not be liable for any civil damages, whether in contract, tort, or otherwise, caused by an act or omission of the Company in the good faith release of information not in the public record, including non-published or non-listed subscriber information to Emergency Response Agencies responding to calls placed to a 911 Service or Host Providers using such information to provide a 911 Service.





5. Liability (Cont'd)

h. The Company shall have no liability whatsoever to any person arising from its provision of, or failure to provide, 911 Service to any subscriber to a non-regulated telephone service (e.g., Shared Tenant Service or non-regulated Voice Over Internet Protocol). It is the obligation of the Customer to answer, respond to, transfer, terminate, dispatch, or arrange to dispatch emergency services, or otherwise handle all 911 telephone calls that originate from telephones within the Customer's service area. Neither the Customer nor the Company shall have any responsibility for 911 calls that carry foreign dial tone, whether they originate within or outside of the Customer's service area or for foreign or unrecognizable dial tone calls originating from Voice Over Internet Protocol.

i. The Company shall not be liable for any mistakes, omissions, interruptions, delays, errors or defects in transmission or service caused or contributed to by the negligence or willful act of any person other than the Company, or arising from the use of Customer provided facilities or equipment.

B. DESCRIPTION OF SERVICE

1. B911 (Basic 911 Service)

a. B911 Service provides for routing all 911 calls originated by stations with given central office prefix codes to a single PSAP which is prepared to receive those calls via a 911 Service line.

b. Interoffice 911 service is provided via dedicated trunking. 911 service from the central office serving the PSAP is provided over dedicated lines or trunks.

c. The following rate elements apply to a typical B911 arrangement:

1. 911 Central Office Enabling - Enables the central office to recognize 911 as a valid number and connect a 911 call to a 911 Service Line or dedicated 911 trunk.

2. 911 Service Line - A business network access line connecting the PSAP and its serving central office. The business one-party and/or trunk rate is applicable.

3. Interoffice Trunk - A dedicated facility between central offices (intra- or inter-exchange). The Interoffice Trunking charges apply to each trunk offered. A minimum of two trunks is required on each interoffice route. (a) Mileage - Applicable to each trunk on a per airline mile basis.

(b) 911 Trunk

d. Additional 911 Features, as described in this document, are available with 911 Service where conditions permit.




B. DESCRIPTION OF SERVICE

2. C911 (ANI-Only 911 Service)

a. The following rate elements may apply to a typical C911 arrangement:

1. 911 Central Office Enabling - Enables the Central Office to recognize 911 as a valid number and to connect such calls to a 911 service line or dedicated 911 trunk. Also enables the Central Office to generate ANI for the caller's telephone number and provide it to the 911 service line or dedicated 911 trunk.

2. Interoffice Trunk – A dedicated facility between the End Office and Control Office or serving Central Office (intra or inter exchange). The Interoffice Trunking charges apply to each trunk ordered. A minimum of two trunks is required on each interoffice route. (1) Mileage - Applicable to each trunk on a per airline mile basis. (2) Mileage Terminations (3) Trunk Terminations

3. Interoffice Circuit - A dedicated facility between the Control Office or serving Central Office and the PSPA (intra- or inter exchange). The Interoffice Trunking charges apply to each trunk ordered. (1) Mileage - Applicable to each facility on a per airline mile basis. (2) Mileage Terminations (3) Channel Terminations

4. IP Transport – A facility between the Control Offices or servicing Central Office and the PSAP (intra- or inter exchange) that passes information using IP protocol data packets rather than traditional voice and data. (1) T-1 (2) Bipolar 8 Zero Substitution Extended Super Frame (B8ZS ESF) Connecting

Equipment

5. In instances where one of the Central Offices is a remote unit, nonrecurring charges and monthly rates do not apply to that segment of the dedicated facility unless the dedicated facility is coming directly out of the remote office.

b. C911 Service includes ANI Spill which is the provision of the caller's telephone number to the PSAP. ANI Spill may not be provided from multi-party end users. For calls placed to a PSAP from off-premises stations and stations behind business systems, where ANI Spill is provided, it will provide the identity of the primary telephone service billing or lead number, unless provisions have been made for PS ALI Service.

c. The PSAP's premises equipment used in conjunction with ANI Spill Service must be reviewed by the Company to determine the compatibility of the units with the C911 Service requested. If changes are necessary to make this service compatible with the services offered herein, time and material charges will apply.

d. Selective Routing is available on an optional basis with C911 Service.

e. Additional 911 Features, as described in this document, are available with C911 Service where conditions permit.




B. DESCRIPTION OF SERVICE (Cont'd)

3. E911 (Enhanced 911)

a. The following rate elements may apply to a typical E911 arrangement:

1. 911 Central Office Enabling - Same as C911 Service.

2. Interoffice Trunk/Interoffice Circuit - Same as C911.

3. IP Transport – Same as C911

4. Automatic Location Identification (ALI) Database - An E911 database that contains subscriber names, telephone numbers, addresses and Emergency Service Numbers (ESNs), and is periodically updated by the Company. A per database charge is applicable to each database and a per record charge is applicable to all records in each database. When the Company is not responsible for the system's ALI database, a per record charge will apply to all Company records provided to the ALI database manager. The Customer is responsible for the following:

a) Providing a correct set of addresses and ranges, known as a Master Street Address Guide (MSAG), with ESNs assigned to each address. This must include all Company and participating telecommunication service subscriber addresses and be based upon Company standards which are consistent with the National Emergency Number Association (NENA).

b) Advising the Company in a timely manner of any changes in the MSAG or ESN assignments.

b. In the event that the Customer requests to begin construction of an MSAG/ALI database prior to full application to C911 or E911 service, charges for ALI database construction and maintenance may apply from the beginning of construction.

c. The PSAP's premises equipment used in conjunction with ANI Spill Service must be reviewed by the Company to determine the compatibility of the unit with the E911 Service requested. If changes are necessary to make this service compatible with the services offered herein, time and material charges will apply.

d. Selective Routing is available on an optional basis with E911 Service.

e. Optional 911 Features, as described in this document, are available with E911 Service where conditions permit.





4. Optional Services

a. Selective Routing

1. Selective Routing Service routes calls to the correct PSAP based on the caller's ANI. This service is available when a C911 or E911 system is served by more than one PSAP or when a Central Office is split by a political boundary and one of the political areas does not subscribe to 911 services. The Customer is responsible for the following:

a) Providing a correct set of addresses and ranges, known as a Master Street Address Guide (MSAG), with Emergency Service Numbers (ESN) assigned to each address. Each ESN must be assigned to a PSAP. This must include all Company and participating carriers, also known as participating telecommunication service subscriber addresses and be based upon Company standards.

b) Verifying the accuracy of the call routing by participating in tests with the Company prior to service establishment, and subsequent to any ESN change, to ensure that calls from each ESN are correctly routed.

c) Advising the Company in a timely manner of any changes in the MSAG or ESN assignments.

2. The following rate elements apply to Selective Routing:

a) Database Administration - The per database charge to create and maintain the MSAG and ALI database structure.

b) Database - The charge on a per record basis to develop and update street ranges, list correct addresses, assign ESNs and PSAPs to each record, and transmit the ALI to the database management system that will be accessed by the caller's ANI. Database rate elements include monthly rates and nonrecurring charges for each database and for each record within each database.

c) Class Marking - The hardware and software that provides selective routing assignment codes to a Central Office for a 911 call and connects the incoming 911 trunks to the central office that will route the calls.





4. Optional Services (Cont'd)

a. Selective Routing (Cont'd)

2. The following rate elements apply to Selective Routing (Cont’d):

d) Selective Router Hardware, software and interface costs will be provided under Special Service Arrangement Charges as indicated elsewhere in this Section.

e) Selective Routing Port Charges (Wireless) - A monthly recurring and one-time charge per trunk to establish the hardware connection on the Selective Routing Switch that provides connectivity for incoming 911 circuits/trunks to enable Local Exchange Carriers, Local Switch Providers and Private Switch Providers (e.g. PBX users, Shared Tenant Services, ALEC's and Wireless Service Providers) access to the emergency services network. A Selective Router Port Connection is required for each individual trunk circuit.

In addition to the standard connectivity charge, a Wireless Service Additive is an additional monthly charge specifically for software/firmware required only by Wireless Service Providers to provide for multiple 10-20 digit streams using a Call Associated Signaling (CAS) arrangement.

b. Alternate Network Routing (ANR)

1. General

a) Alternate Network Routing service is offered to provide options to E911 systems in order to provide another route path from the caller to the PSAP. The option is established to provide a higher level of network reliability in cases of disasters. The choices involve establishing a path that is not in the dedicated 911network, such as routing via the Public Switched Telephone Network (PSTN), cellular radio, or full-duplex radio, such as microwave. The components offered in this document include terminating telephone network equipment and cellular radio transceivers. Individual Case Basis rates can also be provided via Special Assemblies of Equipment as described in other sections of this document.

b) The Alternate Network Routing Service path is actuated upon a signal reporting that a dedicated 911network path is not available to handle a call. Thus, the call may be alternate network routed upon loss of a dedicated 911 trunk, failure of an intermediate central office in the dedicated 911network path to the PSAP, or network overload such as All Trunks Busy (ATB).

c) The Public Switched Telephone Network equipment consists of Call Dial Units installed in a central office on the outgoing side of a 911 trunk and a Call Answer Unit installed on the PSAP premises. When the cellular path is used, a cellular transceiver is installed at each end (i.e., at the originating central office and at the PSAP) to connect to the Call Dial/Answering Units






b. Alternate Network Routing (ANR) (Cont’d)

1. General (Cont’d)

a) Alternate Network Routing Service is offered with two categories of Sender/Receiver terminal equipment:

1) Without Monitoring - The Call Dial Unit performs the functions of receiving the 911 call from the originating switch, storing the ANI, dialing the telephone number of the Call Answering Unit at the PSAP, handshaking with the Call Answering Unit to establish voice connection, and sending the caller's ANI to the Call Answering Unit. The Call Answering Unit will have an output connection that may be connected to the PSAP's E911 Customer premises equipment so that the ANI may be provided to answering attendant's console and be used to retrieve the associated ALI.

2) With Monitoring - Similar functions and terminal equipment are provided as in subparagraph (a) above, but with the addition of using sensors to monitor the outgoing trunk to detect signaling problems. Upon detecting a problem it will seize control of the 911 call and establish an alternate path over the public switched network or cellular network to complete delivery of the voice and ANI.






b. Alternate Network Routing (Cont'd)

2. Definition of Terms

Call Dial Unit (CDU) - A terminal equipment installed in a central office that will be actuated by the switch upon failure of a 911 trunk to complete a call. Upon being actuated, the Unit will receive the 911 call and ANI, store the ANI, and dial the telephone number of its corresponding Call Answer Unit (CAU) over the telecommunications path that has previously been programmed. The path may be the Public Switched Telephone Network (PSTN), a cellular radio, or other radio path.

Call Answer Unit (CAU) - A terminal equipment installed at a PSAP that will accept calls from a Call Dial Unit, including the ANI of the 911 callers and pass that voice and ANI to the E911 system's Customer premises equipment.

Line Switch & 4/2-Wire Converter Card - Available only when the "with monitoring" feature is chosen. It provides two output ports from the CDU, one to divert calls to the PSTN, the other to divert calls to a cellular network. This card will also convert an incoming 4-wire E&M trunk to a 2-wire ground start line circuit (GSLC).

Cellular Transceiver - A radio transceiver that will interface one loop start or ground start telephone line to the cellular network. The transceivers are available in one- or four-channel models and are installed with a 3 dB gain antenna. To establish cellular connection, one unit is installed at the originating central office, connected to one through four CDUs, and the second unit is installed at the PSAP, connected to one through four CAUs. The number of pairs of CDUs and CAUs will match the number of channels established with the cellular transceivers.

9 dB Gain Antenna - A cellular radio antenna to be used with a cellular transceiver in those locations where the standard 3 dB antenna does not offer sufficient gain to establish acceptable signal reception.

3. Customer Obligation

a) The 911 Customer will subscribe to a business access line for each outgoing CDU circuit and an incoming business access line or DID line to each CAU, and will be responsible for all normal subscriber access line charges and toll calls billed to those circuits.

b) Where the 911 Customer selects to establish a cellular radio circuit as the alternate network routing path, the 911 Customer will obtain the cellular radio license and pay for all charges related to its use.



EMERGENCY NUMBER SERVICE (9-1-1)

B. DESCRIPTION OF SERVICE (Continued)

4. Optional Services (Continued)

b. Alternate Network Routing (Cont’d)

4. Description

a) Alternate Network Routing Without Monitoring

(1) This service routes 911 calls that are refused by the 911 dedicated network as the result of an All Trunks Busy (ATB) signal or network failure. Upon actuation, the Call Dial Unit (CDU) will access the PSTN and dial the telephone number of the Call Answer Unit (CAU) that has been programmed in the CDU. The CAU will be located at the PSAP serving the 911 caller. Upon establishing voice connection with the CAU, the CDU will forward the caller's ANI and stay connected until completion of the call. The CAU will connect to the PSAP's E911 Customer premises equipment to establish a voice path to the attendant and to forward the ANI.

(2) The components required include: - A Call Dial Unit Without Monitoring Capability - A Call Answer Unit Without Monitoring Capability - Business Line for the CDU - Incoming Business Line or DID line for the CAU

b) Alternate Network Routing With Monitoring

(1) This service provides the same connectivity as the "Alternate Network Routing without Monitoring," but adds a sensor to the dedicated 911 trunk. The sensor will switch the route to the CDU upon detection of certain signaling problems.

(2) The components required include: - A Call Dial Unit With Monitoring Capability - A Call Answer Unit With Monitoring Capability - Business Line for the CDU - Incoming Business Line or DID line for the CAU

c) Alternate Network Routing via Cellular Transceivers

(1) This service may be selected with either of the two "Alternate Network Routing" services listed above to add cellular path connectivity. This service requires a cellular transceiver to be installed at each end of the path: one at the originating central office connected to a CDU, the other at the terminating PSAP connected to a CAU. The transceivers come in two sizes: one-channel and four-channel. A pair of CDUs and CAUs, and a cellular license must be purchased with each channel activated. If the PSAP or originating central office is outside the normal service area of a cellular radio cell, the 9 dB antenna should be installed to ensure adequate signal strength for radio communications.

(2) The additional components required include: - A pair of one- or four-channel cellular transceivers. - Cellular license for each channel - 9 dB Gain Antenna (optional)





5. Additional Services

a. Additional 911 Features

1. A package of additional central office features is available where Selective Routing is not used. The following features are available only where operating conditions permit:

a) Forced Disconnect - Enables the PSAP attendant to release a connection on a 911 call even if the calling party remains off-hook.

b) Called Party Hold - Enables the PSAP attendant to hold a 911 connection even if the calling party hangs up.

c) Emergency Ringback - Allows a PSAP attendant to ring back the caller's line.

C. PRIVATE SWITCH (PS) 911 SERVICE

1. Description

a. Private Switch ALI Service (PS 911 Service) is a service offering which enables either:

1. Automatic Number Identification (ANI) or

2. ANI and Automatic Location Identification (ALI) to be provided to a Public Safety Answering Point (PSAP) by 911 calls originating from Direct Inward Dial (DID) station lines assigned a Directory Number that is directly accessible to the Public Switched Network and served by a Private Switch.

Definitions of terms used with Private Switch ALI Service (PS 911 Service) are included with the definitions for Emergency Telephone Service.

2. Conditions

a. Availability of Options

1. The ANI-ONLY option is available if the 911 Customer has subscribed to ANI-ONLY (C911) service and has established dedicated routing from the central office serving the PS provider to a Point of Concentration or to the serving PSAP; and if the PS Provider:

a) Orders a block(s) of sequential Directory Numbers, from which PS End Users are assigned individual Directory Numbers.




C. PRIVATE SWITCH (PS) 911 SERVICE (Cont'd)

2. Conditions (Cont'd)

a. Availability of Options (Cont'd)

1. (Cont'd)

b) Orders network facilities necessary to provide P.01 Grade of Service, whichever is the higher standard, to connect the PS Provider's Private Switch to its serving Central Office; and

c) Has a Private Switch capable of forwarding the ANI of each PS End User's Directory Numbers to the 911 Service Trunk when either 911 or X-911 is dialed (where X is the access number for the public switched network).

2. The ANI and ALI option is available if the 911 Customer subscribes to Enhanced 911 service and meets the same condition in C.2.a.1), and the PS Provider uses the CENTURYTEL PS ALI ENTRY software to maintain and forward PS End User Directory Numbers and location information in the NENA Standard format to the Company, with updates as necessary to keep records current and responds to requests from the Company to make corrections to record errors by uploading the corrected records within one working day. The use of PS ALI Service by a PS Provider must conform to the Lead Telephone Company's terms or procedures.

In order to ensure that an “address not found” condition does not occur when a 9-1-1 call is received by a PSAP,PS Provider has the choice of either

1) purchasing and using a PS ALI ENTRY service, whether direct connect software or individual case basis contract or

2) exclusively transmitting only the Private Switch lead number to the 9-1-1 Customer for all 9-1-1 calls made by Private Switch End Users, which is the default condition for a Private Switch.

Notwithstanding the above,

1) a PS Provider must conform to applicable State regulations mandating PS ALI use if such regulations exist or are implemented by the State at any time, and

2) a Private Switch with Direct Inward / Outward Dialing (DIOD) numbers must use PS ALI or an “address not found” condition will occur. The Company has no responsibility for loading and updating location information associated with Private Switch DIOD numbers.

Any non-Company PS ALI equipment and processing must be compatible with the Company’s systems to ensure proper PS ALI updating.





2. Conditions (Cont'd)

b. Service provisioning is dependent upon the type and configuration of the 911 network that is in place for the service area.

1. Private Switch to serving Central Office: The basic requirement is to treat the Private Switch as if it were a Central Office, so that dedicated PS 911 Service trunks are required from the Private Switch to its serving Central Office. There must be a minimum of two PS 911 Service trunks or a quantity that will provide a minimum of P.01 Transmission Grade of Service, whichever is the higher standard. The cost for this local loop connection is the responsibility of the PS Provider for each Private Switch owned or controlled by the PS Provider. The PS Provider is also responsible for monitoring the performance of the PS 911 Service Trunks, by conducting manual operational tests, from the Private Switch to the PSAP. Any PS 911 Service Trunks found to be defective shall be immediately reported to the Company.

In the case of Private Switch tandem or Private Switch host/remote networks, dedicated PS 911 Service trunks are required from the Private Switch network concentration point (tandem or host) to its servicing Central Office. The PS Provider is responsible for making sure that:

a) all phones that are connected to a PS Provider point of concentration are in the area served by the same E911 system to ensure correct routing, and

b) that tandeming cause no more than a four (4) second delay in completion of the 911 call.

2. Point of Concentration: The 911 Customer is required to order network facilities in order to provide a minimum of two E911 Service Trunks or that quantity which will provide a minimum of P.01 Transmission Grade of Service, whichever is the higher standard, from the PS Provider's serving Central Office to the PSAP. This may be done via dedicated trunking from the PS to the PSAP, or it may be done via a Point of Concentration. Thus, there may arise a need to install an E911 Selective Router or Tandem in order to handle the traffic from numerous PS Providers. If so, the cost for this network modification is the responsibility of the 911 Customer.

3. Termination at the PSAP: If additional lines, trunks, or termination are required from the Point of Concentration to the PSAP to handle PS 911 Service, and/or if additional local loop connections or terminations are required at the PSAP end, regardless of whether there is a Point of Concentration or not, the cost of these additions is the responsibility of the 911 Customer.

c. The Customer for this service may be any PS Provider whose participation in the 911 system is accepted by the 911 Customer.

3. Application for Service a. Service application for this service must be in writing from the 911 Customer. Each application for

service will state that the PS Provider is authorized to join the 911 System and will include the following information: 1. The business name and address of the PS Provider, 2. The name, address, and telephone number of the PS Provider's Site Administrator, 3. The PS Provider service locations by street address and connectivity arrangements to the

Company's network, and 4. The blocks and ranges of in-use and on-reserve Directory Numbers assigned to the PS End

User.





4. Customer Obligations

a. The 911 Customer is responsible for coordinating with the PS Provider so that the private switch provides ANI according to appropriate technical specifications. The private switch ANI function must be approved by the Company prior to implementation to ensure that the service will function properly. PS 911 Service will function properly only if ANI is in the proper format, if Directory Numbers are assigned for each station behind the PS, and if there is at least a pair of PS 911 Service Trunks to the central office, and if each station can be reached by dialing its Directory Number from the Public Switched Network.

b. The 9-1-1 Customer is responsible to ensure that the PS Provider meets the 9-1-1 Customer's standard of timeliness in reporting PS End User ALI updates to the Company.

c. When the PS Provider's Site Administrator has established a PS End User ALI record for each Directory Number, this Site Administrator will contact the 9-1-1 Customer to determine the correct street address and community name location as has been defined in the 911 Customer's Master Street Address Guide (MSAG). This information will be entered into the PS Provider's PS End User ALI record database for transmission to the Company.

d. The 911 Customer is responsible for informing the PS Provider's Site Administrator of the correct street address nomenclature and community name location as used in the MSAG, and of changes when they occur. The 911 Customer will ensure that all PS Provider PS End User street addresses are included in the MSAG and that each address is assigned an ESN and PSAP ID.

e. The PS Provider is responsible for forwarding PS End User ALI record information to the Company according to the format and procedures established by the Company in NENA standard format. The PS Provider will assign a PS 911Site Administrator with responsibility for these tasks. The Company will assign a password to the Site Administrator so that only authorized changes will be made to the PS Provider's ALI database at the Company's CENTURYTEL ALI ENTRY GATEWAY. Database charges in this document are applicable whether providing ALI updates using CENTURYTEL PS ALI ENTRY SOFTWARE or through an individual case basis contract with the Company.

f. The PS Provider is responsible for coordinating with the Company so that the Private Switch is equipped with a minimum of two PS 911 Service trunks or a quantity that will provide a minimum of P.01 Transmission Grade of Service, whichever is the higher standard. The PS Provider is responsible for dedicated trunking from the PS Provider's serving central office to the PSAP or point of concentration.





4. Customer Obligations (Cont'd)

g. Sublocation information: The PS Provider is responsible for assigning and maintaining current the Sublocation information in the PS End User ALI record. This Sublocation information will be stored in the 20-character Location Field in the ALI format.

h. PS 911 Service information consisting of the name, address and telephone number of the PS End Users is confidential. The PS End User forfeits the privacy afforded by non-listed and non-published service to the extent that the telephone number, the address and name associated with the originating station location are furnished to the PSAP and to the Company. The PS End User (with published, non-listed or non-published numbers) consents to the storage and retention of PS End User's name, telephone number and address in the database and also consents to access to this information by the PSAP and Emergency Response Agencies to which the call may be transferred for the sole purpose of responding to an emergency call.

i. The rates charged for PS 911 Service do not include, and the Company does not undertake, the tasks of inspection or constant monitoring to discover errors, defects and malfunctions in the service. The 911 Customer has the responsibility for reporting all known errors, defects and malfunctions to the Company. For example, if an attendant at the 911 Customer's PSAP learns from a 911 caller that the caller's address is not correct as is displayed in the ALI, that attendant must initiate action to notify the Company of the discrepancy. The 911 Customer and the Company will jointly establish procedures to facilitate this notification procedure.

j. Cancellation of the service in whole or in part by the PS Provider prior to establishment thereof, will require payment to the Company of an amount equal to the cost of engineering, manufacturer's billing resulting from equipment orders, installation, assembly, labor, cost of removal and any other costs incurred by the Company up to the time of cancellation resulting from the Customer's order for service.

5. Liabilities

a. The Company's liability for interruption, failure, errors, acts, omissions or other occurrences related to PS 911 Service shall be limited to the same extent as set forth in this document regarding 911 Service in any other applicable section of the Company's terms and conditions, and in statute.

b. PS 911 Service is provided solely for the benefit of the PS Provider. The provision of PS 911 Service shall not be interpreted, construed or regarded as being either expressly or impliedly for the benefit of, or creating any Company obligation toward any person or legal entity other than the PS Provider. The Company's tort liabilities, if any, to third parties shall be limited to instances in which the Company's conduct constitutes gross negligence or willful or wanton misconduct.





5. Liabilities (Cont’d)

c. The PS Provider is solely responsible for the PS End User ALI Record that is transmitted to the database. Absent an individual case basis contract to the contrary, neither the Company nor any of its employees will have any responsibility or liability, whether in an official or unofficial capacity, for the loading or updating of any PS database records. Neither the Company nor the 911 Customer will be responsible for the accuracy of the PS End User's ALI Record information beyond assigning the correct ESN and PSAP ID from the MSAG, and in transmitting each record as received from the PS Provider to the PSAP attendant's display upon receipt of a 911 call from the PS End User.

d. Terminal equipment at the 911 Customer's sites that is used in connection with PS 911 Service, whether such equipment is provided by the Company or the Customer, shall be configured so that it is unable to extract any information from the database other than as it relates to an emergency call. Any information obtained from the database in connection with an emergency call shall be used solely for the purpose of answering, handling and responding to emergency calls in a manner consistent with the nature of the emergency. Any permanent record associating a PS End User telephone number with his/her name or address shall be secured by the Customer and disposed of in a manner that will retain the security.

e. The PS Provider agrees to release, indemnify, defend and hold harmless the Company, its employees and the 911 Customer from any and all loss, claims, demands, suits or other action or any liability whatsoever, to any other party or person, for any personal injury to or death of any person or persons, or for any loss, damage or destruction of any property, whether owned by the PS Provider, the PS End User, the Customer or others.

f. The PS Provider agrees to release, indemnify, defend and hold harmless the Company, its employees and the 911Customer for any infringement or invasion of the right to privacy of any person or persons, caused or claimed to have been caused, directly or indirectly, by the installation, operation, failure to operate, maintenance, removal, presence, condition, occasion or use of 911 service features and the equipment associated therewith, or by any services furnished by the Company in connection therewith, including, but not limited to, the identification of the telephone number, address or name associated with the telephone used by the party or parties accessing 911 service hereunder, and which arise out of the negligence or other wrongful act of the Company, the Customer, its user, agencies or municipalities or the employees or agents of any one of them.

g. The PS Provider agrees to release, indemnify, defend and hold harmless the Company and its employees from any and all loss, claims, demands, suits or other action or any liability whatsoever, to any other party or person, including the PS Provider, for any ALI assistance provided to the PS Provider that is not provided either pursuant to this document or under a specific contract for such assistance.

h. PS 911 Service will be designed by the Company to provide an equivalent level of service reliability and quality as local exchange telephone service in the exchange where 911 Systems are equipped with the features to provide PS 911 Service.




D. RATES AND CHARGESAppropriate recurring and nonrecurring rates and charges apply as set forth in this document or by special contractual agreements between the Company, the Lead Telco and the appropriate governmental agency. These rates and charges are in addition to all other applicable rates and charges shown else-where in this and other documents of the Company.

NonrecurringMonthly

Charge Rate 1. ENHANCED E911 SERVICE

a. AUTOMATIC NUMBER IDENTIFICATION (ANI) (1) 911 Central Office Enabling $24.03

b. 911 CENTRAL OFFICE TRUNK TERMINATIONS (1) Network Access Rate See applicable B1 or Trunk Rate

c. INTEROFFICE TRUNKING (INTRA- & INTEREXCHANGE) (1) Intraexchange Mileage

(2) Interexchange Mileage - Per Airline Mile See CenturyTel of the Midwest Wisconsin, LLC PLUS Intrastate Access Tariff, Section 26

(3) Central Office Trunk Terminations Per Termination $150.00 $11.38 (4) MF to SS7 Trunk Conversion- Per Trunk $246.00 (5) IP Transport

(a) T-1 See CenturyTel of the Midwest Wisconsin, LLC Intrastate Access Tariff, Section 17.

(b) B8ZS ESF Connecting Equipment ICB ICB

d. DATABASE PROCESSING

Automatic Location Identification (ALI) Database: (1) Database Administration - Per System $246.78 PLUS

(2) ALI Database (a) Each CenturyTel Record $1.08 $0.10

(b) Each Non-CenturyTel Record for which CenturyTel will verify via the MSAG - Note (1) & (2) $0.41 $0.10

(3) PS ALI ICB ICB

Selective Routing Database:

(1) Database Administration - Per Database - Note (3) $410.79 $253.60 PLUS

(2) Selective Router Database - Note (3) (a) Each CenturyTel & Non-CenturyTel Record $0.0022 0.0001

Notes: (1) Charge in addition to applicable connecting company provider charge. (2) Includes nonregulated telephone company records provided in CenturyTel standard format. (3) These rates are in addition to ALI Database Processing rates.




D. RATES AND CHARGES (Continued)

2. 911 ALTERNATE NETWORK ROUTING SERVICE

Nonrecurring Monthly GSEC Charge GSEC Rate

a. CDU W/O Monitoring - 1st Trunk CDUNRC $435.66 CDU $101.07

b. CDU W/O Monitoring - Add'l Trunk CDUANRC 327.35 CDUA 87.57

c. CAU W/O Monitoring CAUNRC 374.75 CAU 73.56

d. CDU WITH Monitoring - 1st Trunk CDUMNRC 500.08 CDUM 185.41

e. CDU WITH Monitoring - Add'l Trunk CDUMANRC 247.20 CDUMA 47.87

f. CAU WITH Monitoring CAUMNRC 392.76 CAUM 155.57

g. Optional 4/2-Wire Converter Card CONV2WNRC 408.74 CONV2W 41.03

h. Cellular Transceiver - 1 Channel CELLTR1NRC 568.36 CELLTR1 60.39

i. Cellular Transceiver - 4 Channel CELLTR4NRC 637.78 CELLTR4 193.91

j. Optional 9 db Gain Antenna 0.00 CELLANT9 7.70

k. Trunk Dial Unit ICB ICB

3. SELECTIVE ROUTER PORT CONNECTION/WIRELESS ADDITIVE

a. Selective Router Port Connection/Per Connection None 39.07




D. RATES AND CHARGES (Continued)

4. Special Service Arrangement Charges a. If E911 Service requirements cannot be met with regularly offered service arrangements, special

arrangements will be furnished when practical by the Company at charges equivalent to the costs of furnishing such arrangements. These special charges will be applicable to such items as engineering and special program development associated with billing and data base management.

b. Costs as referred to in this section may include but are not limited to:

(1) Cost of maintenance (2) Cost of operation

(3) Depreciation on the cost installed of any facilities used to provide the special service arrangement based on the anticipated useful service life of the facilities with an appropriate allowance for the net salvage.

(4) General Administration expenses, including taxes on the basis of average charges for these items. (5) Any other item of expenses associated with the particular special service arrangement.

(6) An amount, computed on the cost installed of the facilities used to provide the special service arrangement, for return on investment.

c. Cost installed mentioned above includes cost of equipment and materials provided or used plus the cost of installing, including engineering, labor, supervision, transportation, right-of-way, and other items which are chargeable to the capital accounts.

d. Special service arrangement rates are subject to review and revision conditioned upon changing costs.

5. Program Development Charges

a. These are charges applicable to the work necessary to design, develop, test and maintain any special programming required to support E911 Service, its billing and its data base management. The rate is based on Company time and materials expended.

6. Records Conversion Charges

a. These are charges applicable to the work necessary to design, review, modify and maintain any Company Customer records keeping systems in order to support E911 Service, its billing and data base management. The rate is based on Company time and materials expended.

7. Quotation Preparation

a. The Customer may request a quotation for all costs associated with the provision of the facilities needed to satisfy the Customer's service requirements.

A quotation so provided does not bind the Company to the rates set forth in the quotation. All rates for services or facilities to be provided by the Company will be determined in accordance with the guidelines in this document.

8. Changes to Orders

a. When a Customer requests changes for a pending order for the provision of Emergency Service, the changes will be undertaken if they can be accommodated by the Company personnel and will be billed to the Customer at the appropriate hourly charges.



N11 ABBREVIATED DIALING CODES

A. Description

1. Abbreviated dialing codes enable callers to connect to a location in the phone network that otherwise would be accessible only via a seven or ten-digit telephone number. The network must be preprogrammed to translate the three-digit code into the appropriate seven or ten-digit telephone number and route the call accordingly. For N11 codes, the first digit can be any digit other than 1 or 0 and the last two digits are both 1.

2. The following N11 abbreviated dialing codes were assigned for specific uses by FCC Decision Nos. 97- 51 and 00-256, issued in CC Docket 92-105:

211 – Community Information and Referral Services

311 – Non-Emergency Governmental Services

511 – Traffic and Transportation Information

711 – Telecommunications Relay Service

811 – One-Call Notification Systems

B. Terms and Conditions

1. The offering of these abbreviated dialing codes can be delivered via regular exchange access lines (by individual business line, residential line, PBX trunks, etc.)

2. Access to these abbreviated dialing codes is not available through the following dialing arrangements:

1+ 0+, 0- (credit card, third-party billing, collect calls) 101XXXX

Operator assisted calls will not be completed.

3. The Company will provide only the delivery of the calls. The entity that has been granted authorization to use the N11 abbreviated dialing code will be responsible for providing any announcements and services to the callers.

4. Directory listings may be provided for N11 services under the terms, conditions, and rates specified in this document.

5. The N11 subscriber is restricted from selling or transferring the N11 code to an unaffiliated entity, either directly or indirectly.

6. Calls to the N11 code that translate to a disconnected number will be routed to intercept for a maximum of 60 days when the N11 provider is a Company subscriber.

7. Disputes regarding geographic coverage by two or more N11 subscribers will be referred to the Wisconsin Public Service Commission.




B. Terms and Conditions (Cont’d)

8. Only single seven or ten-digit local number or a single ten-digit toll free number may be used as the point-to number by an N11 subscriber in a given geographical area.

9. The N11 subscriber should work separately with cellular or wireless companies to ascertain whethercellular or wireless customers will be able to reach referral services provided by dialing N11.

10. N11 will be provided under the following conditions:

a. The N11 subscriber will subscribe to adequate telephone facilities initially and subsequently as may be required to adequately handle calls to N11 without impairing the Company’s general telephone service or telephone plant.

b. The N11 subscriber is responsible for obtaining all necessary permission, licenses, written consents, waivers and releases and all other rights from all persons whose work, statements or performances are used in connection with the service, and from all holders of copyrights, trademarks, and patents used in connection with said service.

c. The N11 subscriber will be liable for, and will indemnify, protect, defend and save harmless the Company against all suits, actions, claims, demands, and judgments, and all costs, expenses and counsel fees incurred on account thereof, arising out of and resulting directly or indirectly from the service or in connection therewith, including but not limited to, any loss, damage, expense or liability resulting from any infringement or claim of infringement, or any patent, trademark, copyright, or resulting from any claim of liable and slander.

d. Temporary suspension of N11 Service by the subscriber is not allowed.

e. The N11 subscriber will respond promptly to any and all complaints lodged with any regulatory authority against any service provided via N11. If requested by the Company, the N11 subscriber will assist the Company in responding to complaints made to the Company concerning the subscriber’s N11 service.

f. The Company will provide both oral and written notification when a N11 subscriber’s service unreasonably interferes with or impairs other services rendered to the public by the Company or by other subscribers of N11. The Company reserves the right once notification is made to institute protective measures up to and including termination at any time and without further notice. The Company may take protective measures when the N11 subscriber makes no modification or is unwilling to accept modification in method of operation, or continues to cause service impairments.





11. The following conditions apply if the N11 subscriber provides a pre-recorded announcement:

a. The N11 subscriber will provide the announcements. The Company will provide only delivery of the call.

b. The provision of access to the N11 network by the Company for the transmission of announcements or recorded program services is subject to the availability of such facilities and the requirements of the local exchange network.

c. The N11 subscriber assumes all financial responsibility for all costs involved in providing announcements or recorded program services including, but not limited to, the recorder-announcement equipment producing the recording, advertising and promotional expenses.

d. The N11 subscriber assumes all financial responsibility, according to other specific rates and charges, for all facilities required to connect the recorder-announcement equipment located on the subscriber’s premises.

12. The Company may take all legal and practical steps to disassociate itself from N11 subscribers whose business and/or public conduct (whether demonstrated or proposed) is of a type that in the Company’s discretion generates unacceptable levels of complaints by end users.

13. The Company will not be responsible for calls that cannot be completed as a result of repair or maintenance difficulties in Company facilities and equipment or on equipment owned or leased by the subscriber.

14. The Company, its employees, or its agents are not liable to any person for civil damages resulting from or caused by any act or omission in development, design, installation, operation, maintenance, performance or provision of N11 service, except for willful or wanton misconduct.

C. Rates

Nonrecurring Charge

Initial Setup, Per Host Switch and/or Stand Alone Switch $300.00

Subsequent Charges Per Host Switch and/or Stand Alone Switch $50.00



JOINT USER SERVICE

A. GENERAL

1. Joint user service is an arrangement whereby a person or firm whose telephone needs are not such as to justify the provision of separate subscriber service is permitted to use the service of a subscriber. To facilitate this use a directory listing is provided for each joint user. This service is not designed to meet situations where a subscriber is engaged in furnishing service of a secretarial nature or is in the business of renting office space to transient or permanent tenants and desires to furnish telephone services to his lessees.

2. Joint user service is provided only in connection with business individual line and private branch exchange service.

3. The joint user must be located in the same office or suite of offices as the subscriber and, furthermore, must be so located as to be accessible to the telephone to be used.

4. Not more than one joint user is permitted for each individual line or PBX trunk and not more than two joint users are permitted per customer service at any given location.

5. Applications for joint user service and for additional service, facilities in connection therewith must be executed by the subscriber who is responsible for payment of all charges incurred there under.

6. Charges for joint user service date from the day the information records are posted.

7. Upon application of the subscriber, additional listings may be furnished for the use of the joint user at the regular rate.

8. No separate ring numbers or other distinctive designations are provided for the purpose of signaling the joint user.

9.Joint user service may be discontinued at any time upon reasonable notice from the subscriber subject to the conditions specified in Section 11, Termination of Contracts.

B. RATES

Joint user service, including one listing in the alpha and classified sections of the directory, is furnished at the following monthly rate for each joint user:

50% of applicable monthly business rate



TELECOMMUNICATIONS SERVICE PRIORITY (TSP) SYSTEM

Description of the Service

The TSP System is a service that provides for the priority provisioning and/or restoration of National Security Emergency Preparedness (NSEP) telecommunications services. The TSP System applies only to NSEP services, includes local exchange service, Foreign Exchange Service, and Private Line Service and Channels, and provides the Telephone Company with a guide to the sequence in which services are to be provisioned and/or restored.

All facilities that can be identified by a unique circuit identifier can be provisioned for TSP service by the Telephone Company.

Obtaining TSP System Service

The Executive Office of the President through the TSP Program Office is empowered with the authority to receive, evaluate and process requests for TSP services. The TSP Program Office makes the priority level assignments and issues the TSP authorization code reflecting the priority assignment associated with a request. The customer provides the TSP authorization code, in addition to all the other details necessary to complete the order to the Telephone Company to obtain TSP System service.

The TSP authorization code, assigned on a per order basis, consists of a 12-character field consisting of a nine-character control ID followed by a dash and a two-character field specifying the priority level assignment. Its structure is as follows:

TSPxxxxxn-yy

The "x"s represent a sequence of numbers unique to each TSP authorization code and the "n" is a one character alphanumeric check digit. The first "y" contains the provisioning priority level assignment and the second "y" contains the restoration priority level assignment.

Provisioning Priority

If the customer requires service within a shorter time interval than the Telephone Company can provide, and the requested service qualifies for TSP, the customer may elect to invoke National Security Emergency Preparedness (NSEP) Treatment and obtain the appropriate provisioning priority assignment from the TSP Program Office. Acceptable assignment code values are: E, 1, 2, 3, 4, 5 and 0.

The assignment of the value "E" denotes Emergency Provisioning and implies the service has the most critical provisioning requirements and the Telephone Company will respond accordingly. The Telephone Company will take immediate action to provide the requested service at the earliest possible date.

The assignment values of 1, 2, 3, 4 and 5 are treated as essential service priorities and the Telephone Company will adjust its available resources to meet the customer's requested due date. The value "0" implies no provisioning priority.




Restoration Priority

A TSP authorization code for restoration priority classifies the service as being among the nation's most important NSEP telecommunications services. The Telephone Company will restore these services before services without restoration priority assignments in the order of priority assignments. Acceptable values are: 1, 2, 3, 4, 5 or 0 with the value "1" being the highest priority.

When the Telephone Company recognizes a TSP as being out of service, unusable or receives a trouble report, available resources will be dispatched to restore the service as quickly as practicable. A priority value of 1, 2, or 3 requires dispatch outside normal business hours if necessary to restore the service. A priority value of 4 or 5 only requires dispatch outside of normal business hours if the next business day is more than 24 hours away. If the value "0" has been assigned, then no restoration priority is applicable to this service.

The minimum period for service is one month.

Obligations of the Customer

In all instances, the customer is responsible for obtaining the appropriate TSP authorization code and providing that code to the Telephone Company.

The TSP System service customer must also be the customer for the facilities with which TSP service is associated. Only the customer is allowed to order TSP System service.

All points of a multipoint service configuration must have the same restoration priority assignment and must satisfy the requirements of that assignment. In obtaining TSP System service, the customer consents to the release of certain information by the Telephone Company to the federal government in order to maintain and administer the TSP System. Such information includes: the customer's name, telephone number and mailing address, the TSP authorization code and the circuit or service ID number associated with the National Security Emergency Preparedness (NSEP) service.

When a customer invokes TSP Treatment, the Telephone Company will attempt to notify the customer of expected charges. However, the customer when invoking TSP Treatment must recognize that quoting charges beforehand may not be practicable. Therefore, the customer grants the Telephone Company the right to quote and bill charges after the provisioning of the service.

During certain emergencies, the customer may request TSP assignments verbally and the Telephone Company will accept such verbal notification. The customer must submit a written order to the Telephone Company within two working days following the verbal request. If the written order is not received within two working days, all applicable rates and charges accumulated to date to provision TSP System service, become immediately due and payable and the requested TSP priority is revoked.

The customer must request and justify revalidation of all priority level assignments at least every two years as required by the TSP Program Office.

Additionally, the NCS Manual 3-1-1, "Telecommunications Service Priority (TSP) System for National Security Emergency Preparedness (NSEP) Service User Manual", dated May 5, 2000 prescribes specific conditions which warrant TSP Treatment and related procedures.




Obligations of the Telephone Company

The Telephone Company will allocate resources to ensure best efforts to provide National Security Emergency Preparedness (NSEP) services by the time required.

The Telephone Company will work TSP System services in the order of their priority level assignments. The priority sequence is as follows:

- Restore TSP services assigned restoration priority 1 - Provision TSP services assigned restoration priority E - Restore TSP services assigned restoration priority 2, 3, 4 or 5 and - Provision TSP services assigned provisioning priority 1, 2, 3, 4 or 5.

The Telephone Company will work cooperatively with other providers of TSP service when only a portion is provided by the Telephone Company to ensure "end-to-end" service.

Additionally, TSP System service will be provided in accordance with the guidelines set forth in NCS Handbook 3-1-2, "Telecommunications Service Priority (TSP) System for National Security Emergency Preparedness (NSEP) Service Vendor Handbook" dated December 10, 2000.

Rates and Charges

The following rates and charges are in addition to all other rates and charges that may apply for services offered under this document which operate in conjunction with the TSP System.

Establishment of TSP System Service The establishment of TSP System service charge is a nonrecurring charge (NRC) which applies when an access line and/or circuit is ordered. If both (provisioning and restoration) are ordered at the same time, only one NRC is applicable. The NRC is also applicable for orders changing priority levels. There is no charge to remove a TSP assignment.

Nonrecurring Charge Per Access Line/Circuit $15.00

Provisioning Priority There are two basic levels of priority provisioning, Emergency (provisioning priority "E") and Essential (provisioning priority 1, 2, 3, 4 or 5).

(1) Emergency Provisioning -The Telephone Company will take immediate action to provide the requested service at the earliest possible date. -The Telephone Company will adjust its available resources to meet the customer's requested due date.

Restoration Priority Restoration Priority is a monthly rate per access line and/or circuit for the ongoing administration and maintenance of the TSP System. This monthly rate only applies for all restoration circuits or lines.

Monthly Rate Per Access Line/Circuit $5.00



REMOTE CALL FORWARDING (RCF) SERVICE

1. GENERAL

a. Remote Call Forwarding (RCF) is a business and residential service which accepts calls to special telephone numbers in stored program control Central Offices programmed for this service and automatically forwards them to a pre-selected telephone number in the same or another exchange area. RCF service may not be used to forward calls to another exchange in the same EAS calling area.

b. RCF service is offered subject to availability of suitable facilities.

c. RCF service is not offered where the terminating station is a coin telephone.

d. RCF is provided on the condition that the customer subscribe to sufficient RCF features and facilities to adequately handle calls to the RCF customer without interfering with or impairing any services offered by the Telephone Company. If, in the opinion of the Telephone Company, additional RCF features at the call forwarding location or facilities at the terminating equipment location are needed, the customer will be required to subscribe for such additional RCF features and facilities. Should the customer refuse to subscribe to additional RCF features and/or facilities, the customer’s RCF service will be subject to termination.

e. One listing in the white and yellow page directories covering the exchange in which the call forwarding Central Office is located is provided without additional charge.

f. Call forwarding is not permitted at a RCF terminating location.

g. The Telephone Company does not provide identification of the originating telephone number to the RCF customer.

h. Transmission quality may vary depending on the distance and routing necessary to complete the forwarded call. RCF may not be suitable and is not recommended for satisfactory transmission of data.

i. Customers subscribing to RCF service are subject to the same rules, regulations, and credit conditions as other access line customers.




2. RATES AND CHARGES

a. The following rates and charges are for the RCF feature only and are in addition to toll and local charges specified elsewhere.

Remote Call Forwarding per feature arranged

Nonrecurring Charge

Per Month

Business Residence

CenturyTel of Wisconsin, LLC * $24.00 $24.00

CenturyTel of Southern Wisconsin, LLC * 30.00 30.00

CenturyTel of Fairwater-Brandon-Alto, LLC * 24.00 24.00

Telephone USA of Wisconsin, LLC * 22.00 [1] (R) 22.00 [1] (R)

CenturyTel of Central Wisconsin, LLC * 22.00 22.00

CenturyTel of Forestville, LLC Forestville Little Sturgeon, Brussels

* 24.00 24.00

24.00 24.00

CenturyTel of Forestville, LLC Larsen Readfield

* 24.00 24.00

24.00 24.00

CenturyTel of Monroe County, LLC * 24.00 14.00

CenturyTel of Northwest Wisconsin, LLC * 24.00 20.00

CenturyTel of Northern Wisconsin, LLC * 24.00 19.80

CenturyTel of the Midwest- Wisconsin, LLC * 24.00 24.00

CenturyTel of the Midwest- Kendall, LLC * 18.00 18.00

Remote Call Forwarding (RCF) rate applies to each simultaneous call programmed in the Central Office.

[1] Rate decreased from $26.40 effective 08-14-2020. Prior to that date, billed rate of $20.00 was underbilling. Billed rate increased from $20.00 to $22.00 with no back-billing.

WI2020-08




2. RATES AND CHARGES (Cont’d)

b. Message Charges

The message charges applicable to remotely forwarded calls shall be compressed of two separate charges:

(i) a charge for that portion of the call from the originating station to the call forwarding location, and

(ii) a local message or a toll charge for that portion of the call from the call forwarding location to the terminating premises equipment.

The respective charge for each such portion shall be as follows:

(1) Between the originating station and call forwarding location.

The charge between the originating station and the call forwarding telephone number location shall be the charge specified for the type of call involved chargeable to the originating station with the exception of collect toll calls which shall be billed to the RCF customer.

(2) Between the call forwarding location and the terminating premises equipment.

The RCF customer is responsible for the applicable local message charges or customer dialed station-to-station toll charges. The above charges apply to all calls answered at the terminating premises equipment, including person-to-person and collect calls, even though such calls might not be accepted at the answering location.

RCF to Extended Community Calling (ECC) exchanges is allowed. RCF customer will be billed $ .00 per minute for all calls forwarded.

*Service connection, move or change as applicable.



INTERCEPT REFERRAL EXTENSION SERVICE

A. DESCRIPTION

Intercept Extension service is provided to business customers for the purpose of notifying calling parties about changes in the status of the business customer’s access line when the access line has been called.

B. REGULATI ONS

Intercept Referral Extension Service is provided as facilities permit and at the discretion of the Company. Intercept Referral Extension Service is available only for business line access customers and is not available on Centrex service. Intercept Referral Extension Service is available for a maximum of nine months following the initial period of regular intercept referral service. Subsequent to the initial one month, Intercept Referral Extension Service will be charged on a per month basis. Upon transfer, telephone number change or disconnection of the business access line, the customer will specify the number of months of which the Intercept Referral Extension Service is required.


No service charge will be applied for Intercept Referral Extension Service when requested on the same order for a disconnection of service, telephone number change or a transfer to another address. If a subsequent request is made to add or change the duration the Intercept Referral Extension Service, a subsequent service order charge is applicable.

Nonrecurring Charge Monthly Rate

Intercept Referral Extension Service Per account intercepted * $6.00

* A service order charge as specified in this pricelist is applicable to add or change the length of months requested for the Intercept Referral Extension Service. A change request is not available for services, which have been terminated.



MISCELLANEOUS AND SPECIAL EQUIPMENT AND SERVICES

PROTECTIVE EQUIPMENT

.1 GENERAL

.1.1 Protective equipment is provided for voice and signal channel services furnished at power generating stations and substations which may be subject to high ground potential during fault conditions. The special protection equipment is designed to isolate or neutralize the fault produced hazardous voltages.

.1.2 The customer shall be responsible for providing adequate structures to support or enclose as required, all protective equipment provided by the Company.

.1.3 The Company reserves the right to suspend any service without adequate protection until such time as adequate protection is provided.

.1.4 The customer, upon authorization by the Company will be allowed to provide their own high voltage protective facilities to their premises provided they meet the following requirements:

.1.4.1 The protection provided by the customer must comply with all CenturyLink’s requirements, and the customer must enter into agreements satisfactory to the Company relating to the provisioning of the protective equipment.

.1.4.2 CenturyLink assumes no liability for the customer provided protective equipment.

.2 Protection Service Types

.2.1 Protection services which the Company offers are identified according to the following types:

a. Type 1 - Services requiring either dc transmission or ac and dc transmission used for:

(1) Basic exchange telephone service and/or private line voice telephone service, etc.

(2) Teletypewriter, telemetering, supervisory control, etc.

b. Type 2 - Private line services requiring ac and/or dc transmission used for pilot wire protective relaying or dc tripping.

c. Type 3 - Private line services requiring ac transmission only used for telemetering, supervisory control, data, etc.

d. Type 4 - Private line services requiring ac transmission only used for audio tone protective relaying.




PROTECTIVE EQUIPMENT (Cont'd)

.3 Service Performance Objective Classification

.3.1 Interruptions or outages due to the effects of faults in the customer's power generating, transmission, and/or distribution systems are minimized through the installation and maintenance of high voltage protection service which is designed to operate in a fault-produced electrical environment.

Because of the customer's need for service continuity during power system faults on some types of telecommunication services provided to power stations, the following system of Service Performance Objective Classifications has been established for the purpose of permitting the customer to specify the performance objectives for most types of telecommunications services provided to power stations.

a. Class A - Noninterruptible service performance (must function before, during, and after the fault condition). Class A service cannot tolerate even a momentary service interruption.

b. Class B - Self restoring interruptible service performance (must function before and after the power fault condition). Class B service can tolerate a service interruption for the duration of a power system fault but service continuity must be restored immediately after the fault without requiring any repair personnel activity.

c. Class C - Interruptible service performance (can tolerate a customer visit to restore service). Class C service can tolerate a service interruption which requires a customer visit by repair personnel to restore service.




PROTECTIVE EQUIPMENT (Cont'd)

Rates and Charges - in addition to all other rates and charges applicable to the services and equipment furnished.

Monthly Nonrecurring GSEC Rate Charge

.4 .1 Up to 18KV Ground Potential Rise.

Common Equipment (Maximum of eight 2 wire ckts. or equivalent) PE/COM EQ $78.50 $476.00

Type 1 Class A 2W PE/1A 2W 25.30 139.00 Type 1 Class B 2W PE/1B 2W 25.30 139.00 Type 1 Class C 2W PE/1C 2W 25.30 139.00 Type 1 Class A 4W PE/1A 4W Special Assembly Special Assembly Type 1 Class B 4W PE/1B 4W Special Assembly Special AssemblyType 1 Class C 4W PE/1C 4W Special Assembly Special Assembly Type 1 Class B 4W Metallic Special Assembly Special Assembly Type 1 Class C 4W Metallic Special Assembly Special Assembly Type 2 Class B 2W DC Send PE/2B 2WS Special Assembly Special Assembly Type 2 Class B 2W DC Rec PE/2B 2WR Special Assembly Special Assembly Type 2 Class A 4W DC Pilot Wire/DC Trip PE/2A 4W Special Assembly Special Assembly Type 2 Class B 4W DC Pilot Wire/DC TripPE/2B 4W Special Assembly Special Assembly Type 2 Class C 4W DC Pilot Wire/DC TripPE/2C 4W Special Assembly Special Assembly Type 2 Class B 4W Metallic Special Assembly Special Assembly

Type 3 Class A 2W PE/3A 2W 15.05 124.00 Type 3 Class B 2W PE/3B 2W 15.05 124.00 Type 3 Class C 2W PE/3C 2W 15.05 124.00 Type 3 Class A 4W PE/3A 4W 23.80 139.00 Type 3 Class B 4W PE/3B 4W 23.80 139.00 Type 3 Class C 4W PE/3C 4W 23.80 139.00 Type 3 Class A 4W CXR PE/3A 4WCXR 27.50 139.00 Type 3 Class B 4W CXR PE/3B 4WCXR 27.50 139.00 Type 3 Class C 4W CXR PE/3C 4WCXR 27.50 139.00

Type 4 Class A 2W PE/4A 2W 15.05 124.00 Type 4 Class B 2W PE/4B 2W 15.05 124.00 Type 4 Class C 2W PE/4C 2W 15.05 124.00 Type 4 Class A 4W PE/4A 4W 23.80 139.00 Type 4 Class B 4W PE/4B 4W 23.80 139.00 Type 4 Class C 4W PE/4C 4W 23.80 139.00 Type 4 Class A 4W CXR PE/4A 4WCXR 27.50 139.00 Type 4 Class B 4W CXR PE/4B 4WCXR 27.50 139.00 Type 4 Class C 4W CXR PE/4C 4WCXR 27.50 139.00


Effective: September 25, 2015


Reserved for Future Use




RESIDENCE CUSTOMER REFERRAL PROGRAM

Terms and Conditions

A. Existing residence customers may be eligible for a one-time $50 bill credit when they submit a referral via the Company’s Internet website that results in the establishment of a new customer account for service that includes residential local exchange service. To be eligible, referred customers must establish a new customer account for service that includes residential local exchange service, and provide the Company with the billing account number of the Company’s existing referring customer who generated the on-line referral under this program. Once confirmed, this one-time $50 bill credit will be applied to the referring customer’s account within sixty days. This bill credit is limited to one bill credit per customer referral and unused credits will roll over to future months. Each customer is limited to a maximum of $600 in referral credits per calendar year.

B. New residence customers may be eligible for a $10 bill credit for six consecutive months. To be eligible, referred customers must establish a new customer account for service that includes residential local exchange service, and provide the Company with the billing account number of the Company’s existing referring customer who generated the on-line referral under this program. Once confirmed, the $10 bill credits will be applied to the referred customer’s account during each of the referred customer’s first six bill cycles with the Company. If the referred customer discontinues the local exchange service prior to the end of the six month period, no additional credits will be applied although the referred customer will not be required to refund the Company for previously acquired bill credits.




SATISFACTION GUARANTEE PROGRAM

1. General

a. A Satisfaction Guarantee Program is available to business customers who subscribe to any of the following qualifying services:

Individual Business Line Key Trunk PBX Trunk Centrex

b. When business customers notify the Telephone Company within thirty (30) days after installation of a qualifying service(s) that they are not satisfied with their service(s) and subsequently request disconnection of that service(s), they are eligible to receive a full credit of all nonrecurring charges directly associated with the establishment of the qualifying service(s) and the monthly charges billed for the service(s) through the date of disconnection.

c. To receive credit, the customer must submit a cancellation notice to the Telephone Company via a web based on-line form within thirty days of the service installation date and at least 5 days before the Telephone Company receives a disconnection request from the customer or the customer’s new service provider.

d. When the last day of the thirty-day period falls on a weekend or legal holiday, the customer must submit the web-based cancellation notice no later than the first business day following the weekend or legal holiday, to be eligible for credit.

e. Customers who request disconnection under this program will not be assessed an early termination fee or payment of any minimum service period amounts that would otherwise apply for early disconnection of the service(s).

f. Reimbursements will be issued in the form of a bill credit or check. The customer is responsible for payment of all invoices issued prior to the date of disconnection and for payment of the final invoice rendered by the Telephone Company.

2. Limitations

a. This program is not available to customers who cancel service(s) and replace the service(s) with another service provided by the Telephone Company. This program also is not available to customers for whom installation of the Telephone Company’s services required special construction or special configurations.

b. If the customer who cancels the service(s) provided by the Telephone Company obtains service from a local service provider, the Telephone Company will not reimburse the customer for any installation charges passed on by that provider to establish service.

c. Each customer will be entitled to the credit one time per service.

d. The Satisfaction Guarantee Program only applies to services provided under the regulations and rates specified in this document and does not apply to services offered under a separately negotiated contract.

e. The Telephone Company is not liable for any outage, damages or inconvenience encountered by the customer when switching to an alternative local service provider.



FRAME RELAY SERVICE

Effective July 1, 2015, this service will no longer be available to new customers for new orders nor will new orders from existing customers be accepted (except to the extent permitted by a Term Discount Plan).

All existing customers may migrate to another company-provided service at any time without incurring nonrecurring or service charges. Termination Liability Charges will not apply if customers with a Term Discount Plan migrate to another company-provided service prior to expiration of the Term Discount Plan.

Existing customers will be grandfathered as follows:

As of July 1, 2015, month-to-month customers will no longer be able to subscribe to this service.

Customers with a Term Discount Plan that expires after July 1, 2015 may retain their Frame Relay Service covered by that Term Discount Plan until the expiration of that Term Discount Plan. Existing Term Discount Plans will not be renewed.

A. GENERAL DESCRIPTION

Frame Relay Service (FRS) is a "fast packet" network service that permits the transmission of data at speeds of 56/64Kbps (Upon request and where available), 128 Kbps, 256 Kbps, 384 Kbps, DS1, or DS3 using Permanent Virtual Circuits (PVCs).

Frame Relay is a transport service that facilitates the exchange of variable length information units (frames) between end user connections by way of assigned virtual connections. Each frame is passed to the Frame Relay network with an address that specifies the virtual connection.

Variable frame length capability is useful in communications between asynchronous Local Area Networks (LANs) and for transport of synchronous data traffic. Frame Relay is capable of handling the requirements of bursty data sources because of the ability of the service to allocate additional bandwidth when not in use by other sources.

PVCs are logical circuits that define a specific path for data sent by the customer to another location. These circuits are virtual because they are established in software tables and do not tie up capacity when not in use. This also allows multiple PVCs to be defined on any given port, thereby providing a single access line the capability to transmit data to multiple destinations.

The Committed Information Rate (CIR) is a traffic management parameter that allows the customer to fine tune implementation of Frame Relay Service.



FRAME RELAY SERVICE

A. GENERAL DESCRIPTION (Cont’d)

In operation of Frame Relay Service, customer premises equipment, such as routers, encapsulate arriving data into variable length frames. These frames contain information identifying which PVC in the network should be used to forward the frame to the proper destination. The customer premises equipment then sends the frame into the Frame Relay network. The Frame Relay switch reads identifying information and routes the frame to the proper destination based on a pre-established PVC.

The statistical multiplexing Frame Relay switches are able to provide shared network resources to end users of this service.

Frame Relay Service conforms to ITU-T (Telecommunication Standardization Bureau of the International Telecommunication Union, formerly Consultative Committee for International Telegraph and Telephone ([CCITT]) and American National Standards Institute (ANSI) publications T1.602, T1.606, T1.617 and T1.618.



FRAME RELAY SERVICE

B. SERVICE DESCRIPTION

Frame Relay is provided to the customer in the form of the Frame Relay User-to-Network Interface (UNI) Port with Access Line, or Frame Relay UNI Port Only, Frame Relay Network-to-Network (NNI) Port Only, based on Committed Information Rate (CIR) based Permanent Virtual Circuits (PVCs).

The Frame Relay Access Line forms the component which provides the customer access to the customer's serving wire center and interoffice transport from the customer's serving wire center to the Frame Relay Switch. The Frame Relay Access line is provided for use only with Frame Relay Service and where pre-established by the Telephone Company. Frame Relay Service is not offered bundled with the Frame Relay Access Line. DS3 is available on a UNI or NNI port only basis and the DS3 access line is obtained from the CenturyTel Operating Telephone Companies Tariff FCC No. 1.

The Frame Relay UNI and NNI Port Only offerings are provided for digital special access line connections to the network supporting Frame Relay Service. Channel Terminations are available from the CenturyTel Operating Telephone Companies Tariff FCC No. 1.

PVCs are provisioned on either 56/64 Kbps, 128 Kbps, 256 Kbps, 384 Kbps, DS1 or DS3 ports, depending upon the customer's networking requirements. The actual throughput of aggregated PVC bandwidths in use at the same time on the same port cannot exceed the port speed. Since all PVCs need not be in use at the same time, it is possible for the total bandwidth of all CIR-PVCs associated with one Frame Relay Access Line to exceed the bandwidth of that Frame Relay Access Line. This is referred to as over-subscription and when this occurs, there can be no guarantee that the CIR defined for that port and PVC will be available at any point in time.

No PVC can have a CIR greater than the lower of the two port speeds connected by the PVC segment.

A PVC must be associated with at least one Frame Relay Port. A Frame Relay Port can be associated with multiple PVCs.

A customer subscribing to a FRS port or port with access line will be referred to as the Controller of the Frame Relay Port. A separate entity may subscribe, with written authorization from the Controller, to a PVC which allows communication between entities. A disconnect of a PVC does not result in the disconnect of the underlying access line and port. Only the Controller may order the disconnect of the Frame Relay Access Service. Both customers must have a Frame Relay Service. The Controller of each Frame Relay Access Service must have written permission from the Controller(s) of each of the Frame Relay Services to which a PVC is requested.

The Frame Relay Port with CIR-PVC capacity may be ordered and billed separately from an associated frame relay port and PVC and can have different customers as Controllers.



FRAME RELAY SERVICE

B. SERVICE DESCRIPTION (continued)

Occasionally, in order to perform software updates and other maintenance, it may be necessary to take the Frame Relay Switch out of service, during the predetermined maintenance window of 12:01 a.m. - 6:00 a.m. In these cases, all attempts will be made to notify the customer in advance as to the time and duration of these outages. The Telephone Company reserves the right to temporarily interrupt Frame Relay Service at other times in emergency situations.

The Telephone Company does not undertake to originate data, but offers the use of its service components, where available, to customers for the purpose of transporting customer-originated data.

Frame Relay Service is available where facilities and conditions permit.

C. REGULATIONS

1. OBLIGATIONS OF THE TELEPHONE COMPANY

When a customer orders a PVC which is related to other Local Exchange Carriers, Interexchange Carriers or other Frame Relay networks, the Telephone Company will provide assistance in establishing this PVC.

The Telephone Company has the service responsibility up to and including the network interface.

2. RATE REGULATIONS a. Minimum Period

The minimum period for Frame Relay Service is one month, except when provided under a Term Discount arrangement. CIR based PVCs are not offered under an Term Discount.

When PVCs are added to existing Frame Relay Service, the minimum period for the added PVCs is one month.

b. Rate Elements

(1) Frame Relay UNI Port and Access Line

A nonrecurring charge and a monthly rate, based on the speed of the port connection (i.e., 56/64 Kbps, 128 Kbps, 256 Kbps, 384 Kbps or DS1), apply per port for each Frame Relay access line or digital private line connection to the network supporting Frame Relay Service. Each port can accommodate multiple PVCs.



FRAME RELAY SERVICE

C. REGULATIONS (continued)

2. RATE REGULATIONS (continued)

b. Rate Elements (continued)

(2) Frame Relay UNI Port Only

The User-to-Network Interface (UNI) port provides for an end user to carrier connection. A nonrecurring charge and monthly rate, based on the speed of the port connection, apply per port for each Frame Relay Access Line or digital private line connection to the network supporting Frame Relay Service. The digital private line connection can be provided via a special access line and special transport to the nearest Telephone Company Frame Relay capable serving wire center, if applicable, offered in the CenturyTel Operating Telephone Companies Tariff FCC No. 1.

(3) Frame Relay Private NNI Port Only

The Private Network-to-Network Interface (NNI) port provides for connecting two networks together for Frame Relay Service, which is dedicated to one customer. A nonrecurring charge and monthly rate, based on the speed of the port connection, apply per port for each digital private line connection to the network supporting Frame Relay Service. The digital private line connection can be provided via a special access line and special transport, if applicable, offered in the CenturyTel Operating Telephone Companies Tariff FCC No. 1.

(4) Frame Relay CIR-PVC

There are two types of PVCs available.

The standard PVC establishes a communications path between two ports within the Telephone Company Frame Relay network.

The extended PVC establishes a communications path between two ports on two interconnected Telephone Company frame relay networks.

A monthly rate applies for each standard or extended PVC based on the CIR requested by the customer. If no CIR indicated, the CIR will be set at the default of 50% of the associated Frame Relay port. One hundred percent CIR will be allowed when conditions and infrastructure permit.

(5) CIR-PVC Rearrangement Charge

A CIR-PVC Rearrangement Charge will be applied whenever a change is made to the CIR of an existing PVC after initial port installation and/or a change is made to the terminating port destination of the PVC.



FRAME RELAY SERVICE



c. Rate Application

A customer may access Frame Relay Service via a Frame Relay Access Line or via Telephone Company provided digital access facilities offered in the CenturyTel Operating Telephone Companies Tariff FCC No. 1. If a customer utilizes a special access line to access FRS, the associated regulations, rates and charges for such facilities shall apply in addition to the rates and charges associated with the FRS rate elements.

A customer utilizing special access facilities to access FRS would incur the monthly rate and nonrecurring charge associated with the Frame Relay UNI or NNI Port Only charge. The UNI Port provides for a user to frame relay switch connection; the NNI Port provides for a frame relay switch to frame relay switch connection.

The Frame Relay Access Line with CIR-PVC capacity may be ordered and billed separately from an associated frame relay port and PVC and can have different Controllers, as discussed in the SERVICE DESCRIPTION. A request by one customer to discontinue a PVC does not result in the disconnection of the Frame Relay Access Line and Port. Only the Controller of a Frame Relay Access Line may authorize a disconnect of that line.

Administrative changes to existing service will be made without charge(s) to the customer. Administrative changes are as follows:

Change of customer name, i.e., the customer or record does not change but rather the name of record changes its name, e.g., XYZ Company to XYZ Communications,

Change of customer premises address when the change of address is not a result of a physical relocation of facilities,

Change in billing data (name, address, or contact name or telephone number),

Change of customer contact name or telephone number, and

Change of customer service element identification.

A move involves a change in the physical location of one of the following:

The Point of Termination at the customer's premises

The customer's premises

The charges for the move are dependent on whether the move is to a new location within the same building or to a different building.



FRAME RELAY SERVICE



c. Rate Application (continued)

(1). Moves Within the Same Building When the move is to a new location within the same building, the charge for the move will be an amount equal to one half of the nonrecurring (i.e., installation) charge for the service termination affected. There will be no change in the minimum period requirements.

(2). Moves To a Different Building

Moves to a different building will be treated as a discontinuance and start of service and all associated nonrecurring charges will apply. New minimum period requirements will be established for the new services. The customer will also remain responsible for satisfying all outstanding minimum period charges for the discontinued service.

d. Term Discounts

The terms and conditions specified herein are applicable to Frame Relay Service and are in addition to other regulations as specified in this document.

A Term Discount plan is available for Frame Relay UNI Port with Access Line . The Term Discount applies to the Frame Relay Access Connection and Frame Relay Inter-network Connection charges. The End User Port and Inter-network Customer Port charges are eligible for term discounts where the associated Special Access Service facility is eligible for a Special Access Service Term Discount.

The Permanent Virtual Connections (PVC) are not eligible for a Term Discount.

Under the Term Discount plan, the current monthly rates for eligible services are reduced by a fixed percentage. The amount of the discount percentage differs based on the length of the service commitment period selected by the customer.

The minimum service period on a month-to-month basis is one month. Under a Term Discount plan the minimum service period is twelve months.

Frame Relay services may be ordered at the customer's option on a month-to-month basis or for Term Discount periods of 36 months (3 years) or 60 months (5 years).

The minimum service period for all Term Discount plans is twelve months. The customer must specify the length of the service commitment period at the time the service is ordered.



FRAME RELAY SERVICE



d. Term Discounts (continued)

For customers that subscribe to the Term Discount plan for 36 or 60 months, the Term Discount percentage will be frozen from Company initiated decreases for the entire discount period at the percent in effect at the beginning of the Term Discount period.

If a Term Discount Percentage increase occurs during the term of an existing Term Discount plan, the increased percentage will be applied automatically to the remainder of the current Term Discount period.

At the end of the Term Discount period, the customer may convert to month-to-month service or subscribe to a new Term Discount plan. If the customer does not make a choice by the end of the discount period, the rates will automatically convert to month-to-month service rates.

To be included in a Term Discount plan, all eligible Frame Relay service rate elements must be ordered for the same commitment term (i.e., all 36 months or all 60 months) and with the same service date. When additional capacity is subsequently added, it will be available only on a month-to-month basis unless the discount period of the entire service is upgraded.

As long as the number of Frame Relay service connections included in a Term Discount plan remains constant, customer requests to install and disconnect Frame Relay service connections, including changes affecting different wire centers and/or customer designated premises, will not change the current Term Discount period or the minimum service period, and Discontinuance of Service charges will not apply.

e. Upgrades in Term Discounts

Services provided under month-to-month rates or Term Discount rates may be upgraded to a Term Discount plan at any time without incurring Frame Relay service nonrecurring charges or discontinuance charges for existing services. The new Term Discount plan must meet or exceed the service term of the plan being upgraded. For example, a service with a 36 month commitment period may be upgraded to a new 36 month or 60 month service period. The monthly rates will be those that are in effect at the time the service is upgraded. A new minimum service period applies to all Frame Relay service that is upgraded.

(1). Upgrades in Capacity

If the customer chooses to upgrade a service under the Term Discount plan to a higher capacity (e.g., from 56.0 kbps to 64.0 kbps or from 56.0 kbps or 64.0 kbps to 1.544 Mbps), discontinuance charges will not apply, provided all the following conditions are met:

LOCAL TERMS OF SERVICE WISCONSIN

Original Sheet 245 Effective: February 1, 2012

FRAME RELAY SERVICE



e. Upgrades in Term Discounts (continued

(1). Upgrades in Capacity (continued)

The customer's order for the disconnect of the existing service and the installation of the new service are received at the same time and specifically reference the application of upgrade in capacity,

The customer's disconnect order for the existing service must reference the service installation order,

The new service has a total capacity greater than the total capacity of the service being discontinued and,

The new Term Discount period meets or exceeds the Term Discount period being discontinued.

A new minimum service period applies to all upgrades.

Frame Relay service nonrecurring charges will not apply to the upgraded lower speed services placed on the higher speed service if requested at the same time as the upgrade request. Nonrecurring charges will apply for capacity that exceeds the existing equivalent capacity.

Discontinuance charges will not apply should the customer choose to upgrade either a portion of or the entire Frame Relay service under the Term Discount plan and move the service to a new customer location(s) within the Telephone Company.

f. Discontinuance of Service

An order for discontinuance of a Term Discount plan must be submitted in writing and received by the Telephone Company at least thirty (30) days prior to actual disconnect of service. Monthly charges will apply for a period of thirty (30) days from the date the Telephone Company receives disconnect notification or until the requested disconnect date, whichever period is longer.

If the customer chooses to disconnect all or a portion of the service prior to the expiration of the Term Discount period, discontinuance charges will apply to the portion of the service being discontinued.



FRAME RELAY SERVICE



f. Discontinuance of Service

Should the customer choose to discontinue a Term Discount plan prior to the completion of the minimum service period, discontinuance charges will apply. Discontinuance charges equal to one-hundred percent of the total undiscounted monthly rates, less any amounts previously paid, will apply for the minimum service period. Additionally, discontinuance charges of fifteen percent of the total undiscounted monthly charges will apply to the remaining portion of the discount service term.

Should the customer choose to discontinue service ordered under a Term Discount plan after the minimum service period but before the completion of the discount period, discontinuance charges will apply. Discontinuance charges of fifteen percent of the total undiscounted monthly charges will apply to the remaining portion of the discount period. For example, a customer has a 1.544 Mbps Frame Relay Access Connection which it chooses to discontinue after 33 months into a 60-month service term. The discontinuance charge would be 0.15 times 27 months times the undiscounted monthly rates for that service.

D. CHARGES AND RATES

Effective July 1, 2015, month-to-month service is discontinued for all existing customers and is not available to new customers. Customers with an existing Term Discount Plan may retain their service until the expiration of that Term Discount Plan. Existing Term Discount Plans are not renewable.

1. Standard Arrangements

a. Frame Relay UNI Port and Access Line, each

56/64# Kbps 128 Kbps Nonrecurring Monthly Nonrecurring Monthly Charge Rate Charge Rate

$240.00 $135.00 $251.00 $300.00

256 Kbps 384 Kbps Nonrecurring Monthly Nonrecurring Monthly Charge Rate Charge Rate

$251.00 $320.00 $251.00 $330.00

DS1 Service DS3 Service # Nonrecurring Monthly Nonrecurring Monthly Charge Rate Charge Rate

$251.00 $340.00 $251.00 $2,710.00

# Upon request and where available.



FRAME RELAY SERVICE

D. CHARGES AND RATES (continued)

1. Standard Arrangements

b. Frame Relay UNI Port Only, each@

56/64# Kbps 128 Kbps Nonrecurring Monthly Nonrecurring Monthly Charge Rate Charge Rate

N/A $70.00 N/A $80.00

256 Kbps 384 Kbps Nonrecurring Monthly Nonrecurring Monthly Charge Rate Charge Rate

N/A $115.00 N/A $140.00

DS1 Service DS3 Service# Nonrecurring Monthly Nonrecurring Monthly Charge Rate Charge Rate

N/A $163.00 N/A $1,140.00

c. Frame Relay Permanent Virtual Circuit CIR Capacity, each

Based on CIR Requested

Non-recurring - all speeds $50.00

8 or 16KB 28 or 32 Kbps 56 or 64 Kbps 128 Kbps Monthly Rate - Standard $5.00 $6.00 $7.00 $9.00 - Extended $6.00 $7.00 $8.00 $15.00

192 Kbps 256 Kbps 384 Kbps 512 Kbps Monthly Rate - Standard $12.00 $14.00 $20.00 $28.00

- Extended $25.00 $30.00 $45.00 $60.00

768 Kbps Monthly Rate - Standard $36.00

- Extended $90.00

@ Refer to the CenturyTel Operating Telephone Companies Tariff FCC No. 1 for the appropriate Special Access Line and Transport Rate. # Upon request and where available.



FRAME RELAY SERVICE

D. CHARGES AND RATES (continued)

1. Standard Arrangements Nonrecurring

Charge

d. CIR-PVC Rearrangement Charge $25.00

e. Term Discounts Percentage 36 months 10% 60 months 20%



INDIVIDUAL LINE BUSINESS AND RESIDENCE BASIC RATE INTERFACE (BRI)

A. General Integrated Services Digital Network (ISDN) describes the end-to-end digital telecommunications network architecture which provides for the simultaneous access, transmission and switching of voice, data and video services. These functions are provided via channelized transport facilities. The ISDN architecture consists of digital switching systems which connect Basic Rate Interface (BRI) lines to their serving central office. Caller ID – Number is included with this service.

BRI is an optional service arrangement which can be used in conjunction with a customer’s individual line Business or Residence Service. It uses the ISDN architecture to provide the customer with the capabilities of simultaneous access, transmission and switching of voice, data and video services via channelized transport. In addition, BRI provides the customer with access to Circuit Switched Voice Service, Circuit Switched Data Service, and Packet Switched Data Service.

A BRI arrangement obtains its capabilities from a properly equipped telephone company central office switch. The BRI arrangement consists of two “B” channels and one “D” channel. (2B+D).

“B” Channel: The “B” Channel is a bi-directional synchronous channel capable of supporting 64 kilobit per section (kbps) of digital transmission of information between users. The “B” Channel should be configured to offer voice service, data service or voice/data service. One Primary Directory Number with one Primary Directory Listing for the first “B” Channel ISDN Service line is provided. Additional listings may be provided as specified for Additional Listing Service in the Directory Listings section of this Company’s document.

“D” Channel: The “D” Channel is a 16 kbps digital signaling channel that carries signaling and control for the “B” channel and has maximum packet transmission throughput of 9.6 kbps.

All ISDN Service lines consist of central office facilities, including the outside plant facilities, extended from the Company’s switching equipment to the customer’s demarcation point.

ISDN Service is provided at the option of the Company, and is furnished subject to central office switching capacity and the availability of outside plant facilities. The availability, functionality and capabilities of the ISDN Service features may vary, or may not be available dependent upon type of serving central office switch, related software controlling that switch and associated outside plant.




A. General (cont)

The Company shall not be responsible if changes in any of the equipment, operations, or procedures of the Company utilized in the provision of ISDN Service render any facilities provided by the customer obsolete or require modification or alteration of such customer’s equipment or systems, or otherwise affect it’s use or performance.

B. Service Description

Circuit Switching – Circuit Switching is a switching technique in which an entire circuit or, in a digital switch equipped for ISDN, a specific selection of time slots is dedicated to a given call. Circuit Switched Service provides the ability to originate and receive circuit switched voice, data and voice/data calls over a 64 kbps “B” channel. The customer may choose among the following Circuit Switched features based upon application needs.

(1) Electronic Key Telephone Service (EKTS) Features: Electronic Key Features provide the customer with the ability to access the following features where available:

(a) Multiple Call Appearances of a Directory Number – An arrangement that allows the user to have appearance of the directory number assigned to the customer-provided set, providing the capability of multiple incoming or outgoing calls associated with that directory number. Multiple incoming calls to this directory number or secondary telephone number (if purchased) can be terminated to the telephone if one or more idle call appearances are available to accept the calls. In certain central offices, this arrangement may impact the use of the Shared Call Appearance feature.

(b) Shared Call Appearances of a Directory Number – An arrangement that allows the directory number(s) from one customer-provided set to appear as a call appearance(s) on the customer-provided sets of other users. Bridging, an arrangement that allows the user to connect onto a currently active call, is included.

(c) Analog Line Pickups – An arrangement that allows an ISDN set to provide coverage for an analog number(s). This arrangement is limited to analog numbers that are terminated in the same central office switch. This feature may limit the use of other features and/or functionality on the analog line. Bridging, an arrangement that allows the analog user to connect onto a currently active call, is included.

(d) Privacy Release (Automatic Exclusion) – An arrangement that allows a customer to specify that no other user can bridge onto an existing call(s). On a call by call basis, this feature can be disabled to allow bridging to occur.

(e) Manual Exclusion (Privacy) - An arrangement (opposite of Privacy Release) that allows the customer to restrict other stations from picking up an existing call on hold or bridging onto an existing call that is active at that station.

(f) Intercom Calling - An arrangement that allows for ISDN station-to-station calls.




B. Service Description (Cont)

(1) EKTS Features (cont)

(g) Bridging – An arrangement that allows the user to join an active call by pressing the active call appearance button. Bridging is inhibited if Manual Exclusion is activated on the terminal engaged in the active call.

(2) Secondary Telephone Numbers – An arrangement that allows a customer-provided set to have access to an additional telephone number(s). The additional telephone number(s), or Secondary Telephone Numbers(s), may originate or receive calls independent of the customer-provided set’s Primary Directory Telephone Number.

(3) Clear Channel Capability – A characteristic of the transmission paths on the “B” channel that allows the full bandwidth on the “B” channel, 64 kbps, to be available to the customer. However, ISDN interconnection to non-ISDN equipped central offices will be potentially subjected to analog transmission or sub-rated to 56 kbps.

(4) Optional Calling Services – Available at rates and charges specified elsewhere in the Optional Calling Services section of this document. Optional Calling Service features found specifically in this ISDN section will be charged for at rates found on the ISDN Rate Schedule.

Call Hold, Drop and Transfer

Call Hold – Allows the user to place a call on hold by pressing a programmed button on a customer-provided set.

Call Drop – This central office based feature allows the user to disconnect the last party added to a conference call.

Call Transfer – This feature allows the user to transfer a call to another directory number. This feature is for use with Circuit Switched voice only.

Calling Name Delivery (Caller ID Name/Number) – An Optional Calling Service feature that provides the caller’s name to be displayed on properly equipped customer-provided equipment (where available).

Calling Number Delivery (Caller ID Number) – A Calling Service feature that provides the caller’s telephone number to be displayed on properly equipped customer-provided equipment (where available). Included as a basic feature with BRI.




B. Service Descriptions (cont)

Alternate Circuit Switched Voice Service/Circuit Switched Data Service – Alternate Circuit Switched Voice Service/Circuit Switched Data Service provides the ability to originate and receive either Circuit Switched Voice calls or Circuit Switched Data calls over a single “B” channel but not simultaneously. This arrangement is available where technology permits. The features applicable to Circuit Switching Service are also applicable to this service.

C. Intraswitch Packet Switched Data “D” Channel Service

Packet Switching is a technique in which packets of data are individually addressed and combined on a transmission path with other addressed packets. Packet Switched Data “D” Channel Service provides the ability to originate and receive X.25 packet data calls on an intraswitch basis. This arrangement provides a maximum throughput of 9.6 kbps. Each “D” channel packet terminal will provide logical channel up to the technical capabilities of the serving central office. Multiple packet calls can be active simultaneously by a user on a single “D” channel. Up to eight data terminals can be supported per Basic Rate Interface. Service includes one data telephone number.

(1) Flow Control Parameter Negotiation – An arrangement that permits negotiation on per call basis of the flow control parameters. This feature automatically negotiates the maximum packet size and window size for each direction of data transmission. This can be presubscribed (fixed) or it can be established on a per call basis.

(2) Throughput Class Negotiation – An arrangement that allows the calling data terminal to request specific throughput classes (bits/second) in the call request packet for both directions of data transmission.

(3) Logical Channels – An arrangement that is a virtual circuit, offering multiple logical connections at the packet level of X.25. ISDN packet data service offers the ability to send and/or receive packet data calls on separate logical channels within one ISDN “D” channel. The logical channels can be assigned as permanent virtual circuits, incoming only, outgoing only, or two-way (incoming and outgoing).

(4) Incoming Calls Barred – An arrangement that prohibits a data terminal from terminating an incoming call.

(5) Outgoing Calls Barred – An arrangement that prohibits a data terminal from originating outgoing calls.

(6) Closed User Groups – An arrangement that allows ISDN users to establish subnetworks of ISDN packet switching data users from which members can communicate with each other. The Closed User Group is established on a per line basis. The first member of a Closed User Group is included. Additional members are charged at the rate established in the rate schedule. Each data terminal in a Closed User Group can be arranged in one of the following modes:




C. Intraswitch Packet Switched Data “D” Channel Service (cont)

(6) Closed User Groups (cont)

(a) Closed User Group with Outgoing Access – The data terminal makes outgoing calls only.

(b) Closed User Group with Incoming Access – The data terminal receives incoming calls only.

(c) Incoming Calls Barred Within a Closed User Group – The data terminal makes outgoing calls only to the data terminal in the Closed User Group with which it is associated.

(d) Outgoing Calls Barred Within a Closed User Group – The data terminal receives incoming calls only to the data terminals in the Closed User Group with which it is associated.

(e) Unrestricted Access – The data terminal receives and makes both incoming and outgoing calls.

(7) Fast Select – An arrangement that allows a sending data terminal to forward up to 128 bytes of data along with the call setup and clearing packets.

(8) Fast Select Acceptance – An arrangement that allows the switch to transmit incoming call packets with the Fast Select facility to a destination terminal that has this feature.

D. Transmission Specifications

The Standard broadcast parameter for an ISDN Service line utilizing an ISDN Basic Rate Interface (BRI) consists of : A maximum of 38.5db loop loss at a 40 kz test tone terminate into a 138 ohm impedance. The 38.5db loss includes all central office facilities, outside plant facilities and inside wiring.

E. Customer Premises Equipment and Facilities

The customer is responsible for providing compatible premises equipment in order to utilize the ISDN offering. All customer-provided equipment used to interface with ISDN Service is required to conform with the Technical Reference Specification as used by the Company.

The Company shall not be responsible if changes in any of the equipment, operations or procedures of the Company utilized in the provision of ISDN Service render any facilities provided by the customer obsolete or require modification or alternation of such equipment or system, or otherwise affect its use of performance.

F. Special Construction

An average amount of entrance and distribution facilities may be furnished by the Company provided the facilities are of the standard type normally furnished for the particular location or kind of service.

If additional entrance or distribution facilities are required; if the conditions are such as to require special equipment; if the installation is for temporary or semi-permanent purpose or if for any other reason the constructions costs are excessive, the applicant shall be required to pay the costs over and above those applicable for a normal installation. Each special construction situation will be evaluated on an individual case basis.




A. Application of Charges and Rates

Circuit Switched Data calls and circuit switched voice calls will be subject to Extended Community Calling Local Message charges or Long Distance Telecommunications Service charges as specified elsewhere in this document.

B. Charges and Rates

The following charges and rates are in addition to the charges and rates for any other services to furnish a communications system.

Install Month to Charge Month

1. ISDN, Basic Rate Access Line (2B+D)

CenturyTel of Southern Wisconsin, LLC $75.00 $69.20 CenturyTel of Fairwater-Brandon-Alto, LLC $75.00 $65.90




B. Charges and Rates (Cont’d)

CenturyTel of Southern Wisconsin, LLC CenturyTel of Fairwater-Brandon-Alto, LLC


2. Optional Circuit Switched Features

a. Additional multiple Call appearances, over 3 each 5.00 2.00

b. Shared Call appearances 5.00 1.00

c. Analog line pickup 5.00 1.00

d. Secondary telephone numbers, each 5.00 2.00

e. Caller ID-Name Per “B” Channel 5.00 2.00

f. Intercom calling, each 5.00 1.50

3. Optional Packet

a. Closed User Group 25.00 (CUG), per (CUG)

Per member in (CUG) 1.00





CenturyTel of Northwest Wisconsin


1. Advanced Digital Service, Basic Rate Access Line 50.00 41. 25

2. Circuit Switched Voice Service, Per “B” Channel 15.00 10.50

3. Circuit Switched Data Service, Per “B” Channel 15.00 12.75 Plus usage*

4. Alternate Circuit Switched Voice Service/Circuit Switched Data Service, Per “B” Channel 15.00 13.75 Plus Usage*

5. Distance Extension Service, Per Line No 39.30

6. Rearrangements Charges (Additions, Deletions and Changes for:

Circuit Switched Voice Service, Per Customer **

Circuit Switched Data Service, Per Customer Request **

NOTE: *Local Usage per minute of $.03 after 30 hours of data service **Service Charges as in this document





CenturyTel of Northwest Wisconsin


7. Optional Service Features

Additional Call Offering 5.00 3.50

Additional Multiple Call Appearances, Each 5.00 3.00

Intercom Calling 5.00 3.00

Message Waiting Indicator, Each 5.00 .50

Secondary Telephone Numbers, Each 5.00 3.00

Station Controlled Conference – 6 Port 5.00 5.50

Ringing Options 5.00 1.50




CenturyTel of the Midwest- Wisconsin

ISDN Service

1. Single Line ISDN is offered with monthly recurring rates with a measured usage allowance or on a non-measured basis. Measured usage applies to all originating and terminating calls. Specific non-recurring charges listed below are in addition to applicable non-recurring charges listed elsewhere.

2. Single Line ISDN is offered in the following two configurations:

Non-Recurring Monthly Charge Rate

40 Hour Usage Allowance $80.00 $59.26

Non Measured Line $80.00 $69.26

Excess usage over allowance will be at a rate of $0.015 per minute of use.

3. Extended ISDN Line Connection Nonrecurring Rate

Applies when line extends beyond 18,000 ft. or where special central $500.00 office facilities, outside plant facilities, or inside wiring are required.

4. Nonrecurring charges will be applied to changes in existing services as defined elsewhere.

5. Custom Calling features can be added to ISDN single line service at rates defined on pages 5 and 6 of this tariff.

6. Call detail is not available with ISDN Single Line Service.

7. Circuit Switched Voice and Circuit Switched Data calls will be subject to Extended Area Service charges, Extended Community Calling charges, and Long Distance Message Telecommunications Service charges. Customers must select the same EAS Billing Option on both channels.

8. ISDN Service will be offered in conjunction with Metro Service in the eight exchanges identified on page 4 of this tariff and will be subject to EAS-Measured Option rates defined on page 2 of this tariff. The Metro Service charge is applicable per B-channel.

9. A transaction initiation charge is defined as any action taken that leads to a call acceptance by the called party. A transaction initiation charge may apply for each originating or terminating call connected to a network address. The charge does not apply for unsuccessful call attempts.



INTEGRATED SERVICES DIGITAL NETWORK (ISDN) DIRECT SERVICE

CenturyTel of the Midwest Wisconsin – Kendall, LLC

A. DESCRIPTION

Integrated Services Digital Network (ISDN) Direct Service is a telecommunications service that provides an integrated voice/data communications capability for the transmission of circuit switched voice and data and packet switched data signals on an incoming and outgoing basis utilizing Integrated Services Digital Network architecture as recommended by the International Telecommunications Union (ITU) and the American National Standards Institute (ANSI), as defined by Bellcore Technical References, and consistent with the North American ISDN Users Forum (NIUF) Implementation Agreements.

ISDN Direct Service provides the customer with the ability to combine Circuit Switched Voice, Circuit Switched Data and Packet Switched Data services over a single ISDN Direct Service line.

All ISDN Direct services require the use of an ISDN line (2B+D). The two 64 Kbps "B" channels are used to transmit any combination of Circuit Switched Voice, Circuit Switched Data or high speed Packet Switched Data Services. The “D” channel is used to carry signaling and user-originated Packet Switched Data at speeds up to 9.6 Kbps.

Circuit Switched Capability (Alternate Voice/Circuit Switched Data)Where technology permits, this capability provides the ability to originate and receive either circuit switched voice or circuit switched data calls over a single “B” channel, but not simultaneously. Circuit switched voice and data calls are subject to additional charges (See Other Applicable Charges and Payments).

Circuit Switched Capability (Data)Provides the ability to originate and receive circuit switched data calls over the 64 Kbps "B" channel. Data line speeds up to 64 Kbps are permitted. Circuit switched data calls are subject to additional charges (see Other Applicable Charges and Payments).

Circuit Switched Capability (Voice)Provides the ability to originate and receive circuit switched voice calls, as well as an electronic key set capability over the 64 Kbps "B" channel. Circuit switched voice calls are subject to additional charges (see Other Applicable Charges and Payments).





A. DESCRIPTION (cont’d)

On-Demand Packed Switched Data - “B” ChannelThis capability allows a user to request that a connection be established to provide the ability to originate and receive X.25 packet switched data calls over the 64 Kbps "B" channel.

Standard capabilities and features for Packet Switched Service lines using X.25 access are included.

Provides up to 128 logical channels and throughput of up to 19.2 Kbps per individual logical channel.

Calls, optional capabilities and features for Packet Switched Service lines using X.25 are available at applicable charges (see Other Applicable Charges and Payments).

Packet Switched Data - “B” ChannelProvides the ability to originate and receive X.25 packet switched data calls over the 64 Kbps "B" channel.

Standard capabilities and features for Packet Switched Service lines using X.25 are included.

Provides up to 128 logical channels and throughput of up to 19.2 Kbps per individual logical channel.


Packet Switched Data - “D” ChannelProvides the ability to originate and receive X.25 packet switched data calls over the 16 Kbps “D” channel.


Provides up to 32 logical channels and throughput of up to 9.6 Kbps per individual logical channel. A single “D” channel packet device is allowed up to 15 logical channels.






B. DEFINITIONS

“B” ChannelA 64 Kbps portion of an ISDN Direct Service line used for information transfer (voice/data) from user to user.

“D” ChannelA 16 Kbps portion of an ISDN Direct Service line used for packet switched data, out of band signaling and control of the “B” channels.

ISDN Direct LineThe physical connection between and including the customer Network Interface and the ISDN Direct CO Termination.

ISDN CO TerminationTerminates the ISDN Direct Line in the serving central office.

ISDN Ordering Codes (IOC)Refers to a very specific combination of National ISDN services and features. Each IOC includes information about the Features, number of Directory Numbers (DNs), DN appearances, number of Call Appearances, number of Terminal Endpoint Identifiers (TEIs) and number of Service Profile Identifiers (SPIDs).






1. Where available, a maximum of eight devices or terminals may be connected directly to an ISDN Direct Service line. Each device with circuit switched services will have a unique identifier, known as a Service Profile Identifier (SPID), and a unique primary directory number. For customer premises terminal equipment employing multiple SPIDs, each assigned SPID counts as a device.

2. A variety of standard and optional features and capabilities are offered. The availability and functions of the features may vary by serving central office.

3. An ISDN CO Termination is required for each ISDN Direct line. This enables the subscriber to configure circuit switched service elements and/or packet switched data services on the 2B+D ISDN Direct line.

4. ISDN Direct Service is available as a business service.

5. The service is available from specially equipped digital switching equipment located in the Company's central offices and will be provided where facilities permit and where capacity is available.

6. Residential ISDN customer premises equipment must be Class B compliant as set forth by the Code of Federal Regulations 47 CFR Part 15, Subpart A, Section 15.3 Paragraph I.

7. ISDN services, features and functionality are available via defined ISDN Ordering Codes (IOCs) with this service. ISDN services, features and functionality ordered, not specifying an IOC, will incur a Custom Ordering Charge per ISDN Direct Service line.

8. This service only supports National compliant customer premises equipment.

9. Multiple circuit switched “B” channel devices are allowed, where facilities permit, on an ISDN Direct Service line. CenturyLink supports up to four (4) devices to share the “B” channels, per ISDN Direct Service line.

10. An ISDN line and an ISDN CO Termination are required for each IOC ordered.

11. Charges for features associated with an IOC may not be applicable, based on the technology of the serving central office.

12. A minimum service period of one (1) month is required for each ISDN line.

13. Unique sets of standard and optional features and capabilities are specified for each IOC. The availability and functions of the features may vary by serving central office.





D. FEATURES

1. ISDN Ordering Codes (IOCs)

The following tables describe each ISDN Ordering Code, channel configurations and available features:

Code Description Features

A Basic D-Channel Packet with up to 15 two-way logical channels (user specified)

Voice and Circuit Data Features None Packet Data Features Fast Select Fast Select Acceptance Reverse Charge 2-Way Logical Channel

B Circuit switched data on one B channel

Circuit Data Features Calling Number Identification Redirecting Number Delivery

C Alternate voice/ circuit switched data on one B channel

Voice and Circuit Data Features Calling Number Identification Redirecting Number Delivery

D Voice on one B channel and basic D channel packet






D. FEATURES (cont’d)

1. ISDN Ordering Codes (IOCs) (cont’d)


E Voice on one B channel and basic D channel packet

Voice Features Additional Call Offering Call Hold Calling Number Identification Flexible Calling Redirecting Number Delivery Packet Data Features Fast Select Fast Select Acceptance Reverse Charge 2-Way Logical Channel

G Voice on one B channel and circuit switched data on the other B channel

Voice Features Additional Call Offering Call Hold Calling Number Identification Flexible Calling Redirecting Number Delivery Circuit Data Features Calling Number Identification Redirecting Number Delivery

I Circuit switched data on two B channels


J Alternate voice/ circuit switched data on one B channel and circuit switched data on the other B channel









K Alternate voice/ circuit switched data on one B channel and circuit switched data on the other B channel


M Alternate voice/ circuit-switched data on two B channels


N Alternate voice/ circuit switched data on one B channel and circuit switched data on the other B channel, and basic D channel packet

Voice Features Additional Call Offering Call Hold Calling Number Identification Flexible Calling Redirecting Number Delivery Circuit Data Features Calling Number Identification Redirecting Number Delivery Packet Data Features Fast Select Fast Select Acceptance Reverse Charge 2-Way Logical Channel








P Alternate voice/ circuit switched data on two B channels and basic D channel packet


R Circuit switched data on two B channels


S Alternate voice/ circuit switched data on two B channels


T Voice capabilities on two B channels and basic D channel packet









U and EZ ISDN1

Alternate voice/ circuit switched data on two B channels

Voice Features Additional Call Offering Call Hold Call Forwarding Variable Calling Number Identification Flexible Calling Redirecting Number Delivery Circuit Data Features Calling Number Identification Redirecting Number Delivery

V and EZ ISDN1A


Voice Features Additional Call Offering Advanced Call Forwarding Call Hold Calling Number Identification Flexible Calling Redirecting Number Delivery Circuit Data Features Calling Number Identification Redirecting Number Delivery

A1 Basic D channel packet Voice and Circuit Data Features None Packet Data Features Fast Select Fast Select Acceptance Reverse Charge 2-Way Logical Channel








B1 B2 B3

Circuit switched data on one B channel


C1 C2 C3

Alternate voice/ circuit switched data on one B channel


D1 D2

Voice capabilities on one B channel and basic D channel packet

Voice Features Call Forwarding Variable Call Forwarding Busy Line Call Forwarding Don’t Answer Packet Data Features Fast Select Fast Select Acceptance Reverse Charge 2-Way Logical Channel

D3 Voice on one B channel and basic D channel packet. A maximum of 4 logical two-way channels can be selected by user


D4 Voice on one B channel and basic D channel packet.









E1 E2


Voice Features Additional Call Offering Automatic Callback Automatic Recall Call Forwarding Busy Line Call Forwarding Don’t Answer Call Forwarding Variable Call Hold Calling Number Identification Flexible Calling Message Service Redirecting Number Delivery Packet Data Features Fast Select Fast Select Acceptance Reverse Charge 2-Way Logical Channel

E3 Voice on one B channel and basic D channel packet








Features

Voice Features Automatic Callback Automatic Recall Call Appearance Call Handling Call Forwarding Busy Line Call Forwarding Don’t Answer Call Forwarding Variable Call Hold Calling Number Identification Flexible Calling Message Service Redirecting Number Delivery Secondary Telephone Number Packet Data Features Fast Select Fast Select Acceptance Reverse Charge 2-Way Logical Channel

Voice Features Call Appearance Call Handling Call Hold Calling Number Identification Flexible Calling Intercom Calling Redirecting Number Delivery Secondary Telephone Number Packet Data Features Fast Select Fast Select Acceptance Reverse Charge 2-Way Logical Channel








G1 Voice capabilities on one B channel and circuit switched data capabilities on the other B channel

Voice Features Call Hold Circuit Data Features None



G3 G4

Voice capabilities on one B channel and circuit switched data capabilities on the other B channel

Voice and Circuit Data Features Additional Call Offering Call Appearance Call Handling Call Forwarding Busy Line Call Forwarding Don’t Answer Call Forwarding Variable Call Hold Calling Number Identification Flexible Calling Message Service Redirecting Number Delivery Circuit Data Features Calling Number Identification Redirecting Number Delivery










H1 H2


Voice Features Automatic Recall Automatic Callback Call Appearance Call Handling Call Forwarding Busy Line Call Forwarding Don’t Answer Call Forwarding Variable Call Hold Calling Number Identification Flexible Calling Message Service Redirecting Number Delivery Secondary Telephone Number Circuit Data Features Calling Number Identification Redirecting Number Delivery








H6 Voice capabilities on one B channel and circuit switched data capabilities on the other B channel

Voice Features Call Appearance Call Handling Call Hold Calling Number Identification Flexible Calling Redirecting Number Delivery Secondary Telephone Number Circuit Data Features Calling Number Identification Redirecting Number Delivery

I1 I2 I3

Circuit switched data on two B channels


I4 Circuit switched data on two B channels and D channel packet capabilities

Circuit Data Features Calling Number Identification Redirecting Number Delivery Packet Data Features Fast Select Fast Select Acceptance Reverse Charge 2-Way Logical Channel

J1 J2 J3 J4 J5 J6

Alternate voice/ circuit switched data on one B channel and circuit switched data on other B channel









K1 Alternate voice/ circuit- switched data on one B channel and circuit switched data on other B channel


K2 Alternate voice/ circuit switched data on one B channel


K3 Alternate voice/ circuit switched data on one B channel and circuit switched data on the other B channel









M1 M2 M4 M5



M3 Alternate voice/ circuit switched data on two B channels




N1 Alternate voice/ circuit switched data on one B channel and circuit switched data on the other B channel, and basic D channel packet









O1 Alternate voice/ circuit switched data on one B channel and circuit switched data on the other B channel, and basic D channel packet

Voice Features Call Appearance Call Handling Call Hold Calling Number Identification Flexible Calling Redirecting Number Delivery Secondary Telephone Number Circuit Data Features Calling Number Identification Redirecting Number Delivery Packet Data Features Fast Select Fast Select Acceptance Reverse Charge 2-Way Logical Channel

R1 Circuit switched data on two B channels


S1 Alternate voice/ circuit switched data on two B channels

Voice Features Additional Call Offering Call Hold Calling Number Identification Redirecting Number Delivery Circuit Data Features Calling Number Identification Redirecting Number Delivery









Voice Features Basic EKTS Busy Line Transfer Call Hold Calling Number Identification Flexible Calling Redirecting Number Delivery Secondary Telephone Number Shared Call Appearance Circuit Data Features Calling Number Identification Redirecting Number Delivery

T1 Voice capabilities on two B channels, plus basic D channel packet







2. Features and Capabilities

Capability Features Voice Data

Additional Call Offering Additional Multiple Call Appearances Advanced Custom Calling Features Basic EKTS Call Hold Call Transfer Called Number Display Caller ID Calling Number Identification Clear Channel Capability Complementary Network Services Conference Calling - 3 Way Custom Calling Features Denied Origination Denied Termination Flexible Calling Hunt Group for Shared Data Access Hunting Intercom Calling Message Waiting Indicator Multiple Call Appearance Redirecting Number Delivery Secondary Telephone Number Shared Call Appearance Station-Controlled Conference (6 Port)

Optional Optional Optional Standard Standard Standard Standard Standard Standard N/A Optional Standard Optional Standard Standard Standard N/A Standard Optional Optional Standard Standard Optional Standard Optional

Optional N/A N/A N/A N/A N/A N/A Standard N/A Standard Optional N/A Optional Standard Standard N/A Standard N/A N/A N/A N/A N/A N/A N/A N/A







Additional Call OfferingProvides notification to an ISDN user that a call directed to that user is present at the service switch, even though no “B” channel can be allocated for the call. Once notified, the user may free up a “B” channel (by clearing another call or placing another call on hold) in order to accept the additional call. This feature provides similar functionality as that provided by Call Waiting for the analog telephone user.

Additional Multiple Call AppearancesProvides additional call appearances, beyond the initial four appearances, of a station's primary directory number or secondary telephone number on the same instrument. These appearances may provide additional access from the public network, and/or may originate unique dial tone for additional outgoing access.

Advanced Call ForwardingProvides for the assignment of the following features:

Call Forwarding Variable (see Custom Calling Features) Call Forwarding Don’t Answer (see Complementary Network Services) Call Forwarding Busy Line (see Complementary Network Services) Message Waiting Indicator

Advanced Custom Calling Features(See Other Applicable Charges and Payments)

Automatic Callback Call Screening Repeat Dialing (Automatic Recall)

Automatic Recall(see Advanced Custom Calling Features)






2. Features and Capabilities (cont’d)

Basic EKTSBasic EKTS supports multiple directory numbers (DNs) and the sharing of DNs between other EKTS users or terminals, in an EKTS group. Basic EKTS allows only one call appearance for a DN, so only one call may be associated with a given DN.

Basic EKTS and CACH EKTS terminals may be members of the same EKTS group; however, a DN which is shared across Basic EKTS and CACH EKTS terminals may only be assigned one call appearance. EKTS is only used to manage voice calls. An EKTS primary DN can be an alternate voice/data DN.

Call Appearance Call HandlingCall Appearance Call Handling (CACH) supports multiple directory numbers (DNs), multiple call appearances of each DN, and the sharing of one or more call appearances of one or more DNs with other users or terminals, within the same EKTS group. The quantity of calls which may be associated with a given DN is the number of call appearances assigned to the DN. Up to four call appearances may be assigned as standard provisioning.








Call HoldAllows the customer to place a call on hold at the central office, making the channel available for another call (either incoming or outgoing). This can be done through software in the customer's equipment or by depressing a properly programmed button on the customer's telephone equipment.

Call TransferAllows incoming and outgoing calls to be transferred to other lines. The customer initiating the transfer is responsible for any local or toll charges on transferred calls.

Called Number DisplayDisplays the called number on compatible customer premises equipment when an outgoing call is placed.

Caller ID(see Calling Number Identification).

Calling Number IdentificationDisplays the caller's number, if not blocked, on compatible customer premises equipment when an incoming call is received. This feature will forward the calling number from the appropriately equipped originating central office to the customer provided display device.







Clear Channel CapabilityAllows all 64 Kbps on each "B" channel to be used for customer information, since all signaling and control functions are handled by the "D" channel, over the ISDN Direct line. Calls may be either 56 or 64 Kbps depending on the network capabilities in place between the ISDN Direct line and the distant end of the call.

Complementary Network Services(See Other Applicable Charges and Payments)

Alternate Answering (Call Forwarding Don’t Answer) Busy Line Transfer (Call Forwarding Busy Line)

Conference Calling - 3 WayAllows a user to hold incoming or outgoing calls, initiate another call, then return to the original call, adding on the last party.

Custom Calling Features(See Other Applicable Charges and Payments)

Call Forwarding Busy Line (see Complementary Network Services) Call Forwarding Don’t Answer (see Complementary Network Services) Call Forwarding Variable Speed Calling - 8 (Voice capability only) Speed Calling - 30 (Voice capability only)

Denied OriginationAllows call terminations, but prevents the origination of a call.

Denied TerminationAllows call originations, but prevents the termination of a call.







Flexible CallingFlexible Calling is a set of capabilities that allows an ISDN user to establish and control two or more concurrent calls using a single “B” channel.

Conference allows a user to hold incoming or outgoing calls, initiate another call, then return to the original call, adding on the last party.

Transfer allows incoming and outgoing calls to be transferred to other lines. The customer initiating the transfer is responsible for any local or toll charges on transferred calls.

Drop allows the user to drop the last party added to a conference call.

Hunt Group for Shared Data AccessProvides for the automatic search of a group of shared ports to find an available port in response to a connection request. The types of hunting are limited to Series Completion, Multi-Line and Circular.

Hunting /1/

Directs incoming calls to a busy line appearance to a predetermined telephone number to search for a line on which to complete the call. This may be another circuit switched voice channel or another ISDN station. The types of hunting are limited to Series Completion, Multi-Line and Circular. This feature may impact the use of Shared Call Appearance and Multiple Call Appearance in certain serving central offices.

/1/ This feature is not available for Alternate Voice and Data Channel service configurations.







Intercom CallingAllows a voice user to be able to call another voice user within the electronic key telephone service (EKTS) intercom group without affecting the busy/idle status of any of the directory numbers (DNs) of the calling voice user. Intercom groups can consist of just one other voice user, requiring no intercom address, can consist of two to ten voice users, requiring a one-digit intercom address, or can consist of two to one hundred voice users, requiring a two-digit intercom address. This is a form of abbreviated dialing in that, one voice user can dial another by simply hitting the intercom button and then dialing no digits, one or two digits respectively.

Message Service(see Message Waiting Indicator)

Message Waiting IndicatorProvides the ability to indicate to the ISDN station user that they have a voice or electronic message waiting at their Message Storage and Retrieval (MSR) System. The Message Waiting Indicator may be used to present either a visual or audible signal, for the specified IOC or CPE, to the user as determined by the customer's equipment and central office capability.

Multiple Call AppearanceProvides up to four appearances of the station's primary directory number or secondary telephone number on the same instrument. These appearances may provide additional access from the public network, and/or may originate unique dial tone for additional outgoing access (see Additional Multiple Call Appearance for applications that require more than four call appearances on the same device). This feature may impact the use of Shared Call Appearance in certain serving central offices.







Redirecting Number DeliveryFor incoming calls forwarded to an ISDN user, Redirecting Number Delivery delivers to the ISDN user’s compatible customer premises equipment the directory number (if not blocked), associated with the forwarding party and the reason why the call was forwarded.

Secondary Telephone NumberProvides an additional telephone number and one call appearance which is not physically terminated, but exists in the programming of circuit switched voice. The additional directory number, while not terminated on a dedicated facility, may be accessed from the network, and may originate unique outgoing dial tone from one instrument that has another directory number as its primary directory number.

Shared Call AppearanceProvides the capability for a directory number appearance to be shared by two or more ISDN stations. A user may bridge onto an active call on the shared appearance. For call privacy, manual bridge exclusion capabilities are available to prevent other stations from bridging on to selected calls.

Station-Controlled Conference (6 Port)Provides an additional telephone number and one call appearance which is not physically terminated, but exists in the programming of circuit switched voice. The additional directory number, while not terminated on a dedicated facility, may be accessed from the network, and may originate unique outgoing dial tone from one instrument that has another directory number as its primary directory number.





E. TECHNICAL REFERENCES

All customer premises equipment used to interface with ISDN Direct Service is required to conform with the Technical Reference Specifications used by the Company.

Subject

ISDN Interface Specification

Technical Reference

AM-TR-NIS-000068





F. PRICES

The prices shown for ISDN Direct are exclusive of local and toll charges and associated customer premises equipment.

Charges for other services or features normally applied on a per line basis apply on a per telephone number basis for this service.

ISDN Direct lines are also subject to End User Common Line (EUCL) charges. (See Other Applicable Charges and Payments). The customer shall be liable for all adjustments to the EUCL charge per ISDN Direct line, per month, as authorized or mandated by the Federal Communications Commission (or by any regulatory body or commission or court of competent jurisdiction).

Charges for the loop, EUCL, usage and optional features are based upon the customer’s class of service.

Charges for usage and optional features will be applied on a per channel service capability basis.

When the customer's premises and the central office providing ISDN Direct are located in different Service Areas, Base Rate charges will apply. (See Other Applicable Charges and Payments). Customers provided this service arrangement will require three Interexchange Mileage component charges and six Channel Mileage Termination charges for each ISDN Direct line they purchase.

In cases where the customer's premises are in Other Telephone Company (OTC) serving areas, the Company will assess CenturyTel Base Rate Interexchange Mileage charges only to the point of meet with the OTC or intermediate OTC. Charges for OTC services will be assessed by the OTC.

ISDN Local Calling Value Plan is available with this service at additional charges.





F. PRICES (cont’d)

1. Service Elements

Monthly Payment

Non- Term Payment PlansDescription recurring

Charge Monthly 36

Months 60

Months 84

Months

ISDN Direct Line/CO Termination $ 65.00 $94.56

Packet Switched Data “B” Channel, per “B” channel

100.00 85.00 80.00 75.00 70.00 Packet Switched Data “D” Channel, per device

15.00 6.50 6.30 6.10 5.90






1. Service Elements (cont'd)

Non- Description recurring

Charge

On-Demand Packet Switched Data “B” Channel, per “B” channel $50.00

Additional Call Offering, each

5.00 Additional Multiple Call Appearances, each

5.00 Advanced Custom Calling Features -Automatic Callback -Call Screening -Repeat Dialing (See Other Applicable Charges and Payments)






1. Service Elements (cont'd)

Non- Description recurring

Charge Monthly

Station Controlled Conference - 6 Port

$15.00 $14.00 Subsequent charges for Circuit Switched & Packet Switched rearrangements to add, change or move line appearances or feature appearances, per line, per occasion

15.00 Custom Ordering Charge, per ISDN line

60.00






2. Other Applicable Charges and Payments

Service ordering and line connection charges are also applicable for the establishment of ISDN Direct service.

References:

Service

Advanced Custom Calling Features Automatic Callback Call Screening Repeat Dialing

Base Rate Service

Complementary Network Services Alternate Answering Busy Line Transfer

Custom Calling Features Call Forwarding Variable Speed Calling - 8 Speed Calling - 30

End User Common Line (EUCL)

ISDN Direct Line Exchange access line charge

Packet Switched Service

Service ordering and line connection






3. Payment Plans

* Month to MonthIntegrated Services Digital Network (ISDN) Direct Service is offered on a month-to-month basis. Month-to-month prices will be subject to Company initiated price adjustments.

* Term Payment PlansISDN Direct Service is offered under the Term Payment Plan (TPP) which allows the customer to pay for the service over a customer selected term payment plan.

Customers may elect to subscribe to ISDN Direct Service for an extended period under a Term Payment Plan (TPP) option which allows the customer to select a 36-, 60- or 84-month payment plan. During the length of the selected TPP, monthly prices for service ordered under the plan will automatically change (increase or decrease) as Company initiated price changes become effective. However, under no circumstances will any price change cause the monthly price for the service to exceed the price that was in effect at the beginning of the selected TPP term.

In addition to other regulations of these Local Terms of Service, the following terms and conditions apply to Term Payment Plans (TPP):






3. Payment Plans (cont’d)

* ChangesWith the written permission of the Company, the obligation to pay the TPP charges may be assumed by another customer if the service has not been terminated and if the other customer intends to continue using the service at the present location and actually continues such use. Such assumption of service does not relieve or discharge the original customer from remaining jointly or severally liable with the transferee for any and all obligations existing at the time of the transfer.

During a customer's TPP term, conversion may be made to a new TPP term of the same or different length, if the expiration date for the TPP is beyond the end of the original TPP. The new TPP becomes effective upon execution. Customers may also change from a Month-to-Month Payment Plan to a TPP. No credit for months under the previous TPP or under the Month-to-Month Plan may be transferred to the new TPP. The customer incurs no liability for the remaining months on the original TPP since the change is not considered a termination of service. The prices applicable for the new term are those currently in effect for new customers.






3. Payment Plans (cont’d)

* Renewal OptionsIf the customer does not elect a new TPP and does not request discontinuance of service, service will be continued at the month-to-month price then currently in effect for the Month-to-Month Payment Plan. At a later date, the customer may elect any TPP option currently in effect for new customers.

The monthly TPP prices applicable for the new term are those currently in effect for new customers.

There are no nonrecurring charges associated with renewing a TPP.






4. Termination Charges

In the event of termination of the service provided under the Term Payment Plan (TPP) during the TPP term, the customer will remain liable for payment of a percentage of the monthly TPP charges for the remainder of the term as indicated below, which shall upon any such termination immediately become due and payable in its entirety.

Customers requesting termination of service prior to the expiration date of the TPP term will be liable for a termination charge.

The termination charge for all TPP terms will be calculated as follows:

The dollar difference between the current monthly TPP price for the TPP term that could have been completed during the time the service was actually in service and the customer's current TPP price for each month the service was provided.

Example: A customer subscribed to a 60-month TPP term and disconnected service during the 37th month. This customer's termination charge would be

(36-month TPP price - 60-month TPP price) x 37 = Termination Charge

The 36-month TPP term could have been completed during the months the service was actually in service.

All termination charges will be based on the TPP prices in effect at the time of termination.

Termination charges are not applicable to changes in the physical location of the customer's ISDN Direct Services as long as the service originates in the same serving central office area.





A. DESCRIPTION

Integrated Services Digital Network (ISDN) Residential Service is a telecommunications service that provides an integrated voice/data communications capability for the transmission of circuit switched voice and data and packet switched data signals on an incoming and outgoing basis utilizing Integrated Services Digital Network architecture as recommended by the International Telecommunications Union (ITU) and the American National Standards Institute (ANSI), as defined by Bellcore Technical References, and consistent with the North American ISDN Users Forum (NIUF) Implementation Agreements.

ISDN Residential Service provides the customer with the ability to combine Circuit Switched Voice, Circuit Switched Data and Packet Switched Data services over a single ISDN Residential Service line.

All ISDN Residential services require the use of an ISDN line (2B+D). The two 64 Kbps "B" channels are used to transmit any combination of Circuit Switched Voice and/or Circuit Switched Data. The "D" channel is used to carry signaling and user-originated Packet Switched Data at speeds up to 9.6 Kbps.

Circuit Switched Capability (Alternate Voice/Circuit Switched Data)Where technology permits, this capability provides the ability to originate and receive either circuit switched voice or circuit switched data calls over a single “B” channel, but not simultaneously. Circuit switched voice and data calls are subject to additional charges (See Other Applicable Charges and Payments).

Circuit Switched Capability (Data)Provides the ability to originate and receive circuit switched data calls over the 64 Kbps "B" channel. Data line speeds up to 64 Kbps are permitted. Circuit switched data calls are subject to additional charges (see Other Applicable Charges and Payments).





A. DESCRIPTION (cont’d)

Circuit Switched Capability (Voice)Provides the ability to originate and receive circuit switched voice calls, as well as an electronic key set capability over the 64 Kbps "B" channel. Circuit switched voice calls are subject to additional charges (see Other Applicable Charges and Payments).

Packet Switched Data - “D” ChannelProvides the ability to originate and receive X.25 packet switched data calls over the 16 Kbps “D” channel.


Provides up to 32 logical channels and throughput of up to 9.6 Kbps per individual logical channel. A single “D” channel packet device is allowed up to 15 logical channels.






B. DEFINITIONS

“B” ChannelA 64 Kbps portion of an ISDN Residential Service line used for information transfer (voice/data) from user to user.

“D” ChannelA 16 Kbps portion of an ISDN Residential Service line used for packet switched data, out of band signaling and control of the “B” channels.

ISDN LineThe physical connection between and including the customer Network Interface and the ISDN Direct CO Termination.

ISDN CO TerminationTerminates the ISDN line in the serving central office.

ISDN Ordering Codes (IOC)Refers to a very specific combination of National ISDN services and features. Each IOC includes information about the Features, number of Directory Numbers (DNs), DN appearances, number of Call Appearances, number of Terminal Endpoint Identifiers (TEIs) and number of Service Profile Identifiers (SPIDs).






1. Where available, a maximum of eight devices or terminals may be connected directly to an ISDN Residential service line. Each device with circuit switched services will have a unique identifier, known as a Service Profile Identifier (SPID), and a unique primary directory number. For customer premises terminal equipment employing multiple SPIDs, each assigned SPID counts as a device.

2. Unique sets of standard and optional features and capabilities are specified for each IOC. The availability and functions of the features may vary by serving central office.

3. ISDN Residential Service is available as a residence service.

4. The service is available from specially equipped digital switching equipment located in the Company's central offices and will be provided where facilities permit and where capacity is available.

5. Residential ISDN customer premises equipment must be Class B compliant as set forth by the Code of Federal Regulations 47 CFR Part 15, Subpart A, Section 15.3 Paragraph I.

6. An ISDN line and an ISDN CO Termination are required for each IOC ordered.

7. This service only supports National compliant customer premises equipment.

8. ISDN services, features and functionality are only available via defined ISDN Ordering Codes (IOCs) with this service.

9. Charges for features associated with an IOC may not be applicable, based on the technology of the serving central office.

10. A minimum service period of one (1) month is required for each ISDN line.





D. FEATURES

1. ISDN Ordering Codes (IOCs)

The following tables describe each ISDN Ordering Code, channel configurations and available features:


A Basic D-Channel Packet with up to 15 two-way logical channels (user specified)


B Circuit switched data on one B channel


C Alternate voice/ circuit switched data on one B channel


D Voice on one B channel and basic D channel packet









E Voice on one B channel and basic D channel packet


G Voice on one B channel and circuit switched data on the other B channel


I Circuit switched data on two B channels


J Alternate voice/ circuit switched data on one B channel and circuit switched data on the other B channel









K Alternate voice/ circuit switched data on one B channel and circuit switched data on the other B channel


M Alternate voice/ circuit-witched data on two B channels


N Alternate voice/ circuit switched data on one B channel and circuit switched data on the other B channel, and basic D channel packet









P Alternate voice/ circuit switched data on two B channels and basic D channel packet


R Circuit switched data on two B channels


S Alternate voice/ circuit switched data on two B channels


T Voice capabilities on two B channels and basic D channel packet









U and EZ ISDN1


Voice Features Additional Call Offering Call Hold Call Forwarding Variable Calling Number Identification Flexible Calling Redirecting Number Delivery Circuit Data Features Calling Number Identification Redirecting Number Delivery

V and EZ ISDN1A


Voice Features Additional Call Offering Advanced Call Forwarding Call Hold Calling Number Identification Flexible Calling Redirecting Number Delivery Circuit Data Features Calling Number Identification Redirecting Number Delivery

A1 Basic D channel packet Voice and Circuit Data Features None Packet Data Features Fast Select Fast Select Acceptance Reverse Charge 2-Way Logical Channel








B1 B2 B3

Circuit switched data on one B channel


C1 C2 C3

Alternate voice/ circuit switched data on one B channel


D1 D2


Voice Features Call Forwarding Variable Call Forwarding Busy Line Call Forwarding Don’t Answer Packet Data Features Fast Select Fast Select Acceptance Reverse Charge 2-Way Logical Channel

D3 Voice on one B channel and basic D channel packet. A maximum of 4 logical two-way channels can be selected by user


D4 Voice on one B channel and basic D channel packet.









E1 E2


Voice Features Additional Call Offering Automatic Callback Automatic Recall Call Forwarding Busy Line Call Forwarding Don’t Answer Call Forwarding Variable Call Hold Calling Number Identification Flexible Calling Message Service Redirecting Number Delivery Packet Data Features Fast Select Fast Select Acceptance Reverse Charge 2-Way Logical Channel

E3 Voice on one B channel and basic D channel packet









F1 F2


Voice Features Automatic Callback Automatic Recall Call Appearance Call Handling Call Forwarding Busy Line Call Forwarding Don’t Answer Call Forwarding Variable Call Hold Calling Number Identification Flexible Calling Message Service Redirecting Number Delivery Secondary Telephone Number Packet Data Features Fast Select Fast Select Acceptance Reverse Charge 2-Way Logical Channel

F3 Voice on one B channel and basic D channel packet

Voice Features Call Appearance Call Handling Call Hold Calling Number Identification Flexible Calling Intercom Calling Redirecting Number Delivery Secondary Telephone Number Packet Data Features Fast Select Fast Select Acceptance Reverse Charge 2-Way Logical Channel









Voice Features Call Hold Circuit Data Features None



G3 G4


Voice and Circuit Data Features Additional Call Offering Call Appearance Call Handling Call Forwarding Busy Line Call Forwarding Don’t Answer Call Forwarding Variable Call Hold Calling Number Identification Flexible Calling Message Service Redirecting Number Delivery Circuit Data Features Calling Number Identification Redirecting Number Delivery










H1 H2


Voice Features Automatic Recall Automatic Callback Call Appearance Call Handling Call Forwarding Busy Line Call Forwarding Don’t Answer Call Forwarding Variable Call Hold Calling Number Identification Flexible Calling Message Service Redirecting Number Delivery Secondary Telephone Number Circuit Data Features Calling Number Identification Redirecting Number Delivery








H6 Voice capabilities on one B channel and circuit switched data capabilities on the other B channel

Voice Features Call Appearance Call Handling Call Hold Calling Number Identification Flexible Calling Redirecting Number Delivery Secondary Telephone Number Circuit Data Features Calling Number Identification Redirecting Number Delivery

I1 I2 I3

Circuit switched data on two B channels


I4 Circuit switched data on two B channels and D channel packet capabilities

Circuit Data Features Calling Number Identification Redirecting Number Delivery Packet Data Features Fast Select Fast Select Acceptance Reverse Charge 2-Way Logical Channel

J1 J2 J3 J4 J5 J6

Alternate voice/ circuit switched data on one B channel and circuit switched data on other B channel









K1 Alternate voice/ circuit- switched data on one B channel and circuit switched data on other B channel


K2 Alternate voice/ circuit switched data on one B channel


K3 Alternate voice/ circuit switched data on one B channel and circuit switched data on the other B channel









M1 M2 M4 M5







N1 Alternate voice/ circuit switched data on one B channel and circuit switched data on the other B channel, and basic D channel packet









O1 Alternate voice/ circuit switched data on one B channel and circuit switched data on the other B channel, and basic D channel packet

Voice Features Call Appearance Call Handling Call Hold Calling Number Identification Flexible Calling Intercom Calling Redirecting Number Delivery Secondary Telephone Number Circuit Data Features Calling Number Identification Redirecting Number Delivery Packet Data Features Fast Select Fast Select Acceptance Reverse Charge 2-Way Logical Channel

R1 Circuit switched data on two B channels



Voice Features Additional Call Offering Call Hold Calling Number Identification Redirecting Number Delivery Circuit Data Features Calling Number Identification Redirecting Number Delivery








S2 Alternate voice/ circuit- switched data on two B channels

Voice Features Basic EKTS Busy Line Transfer Call Hold Calling Number Identification Flexible Calling Redirecting Number Delivery Secondary Telephone Number Shared Call Appearance Circuit Data Features Calling Number Identification Redirecting Number Delivery

T1 Voice capabilities on two B channels, plus basic D channel packet








Additional Call OfferingProvides notification to an ISDN user that a call directed to that user is present at the service switch, even though no “B” channel can be allocated for the call. Once notified, the user may free up a “B” channel (by clearing another call or placing another call on hold) in order to accept the additional call. This feature provides similar functionality as that provided by Call Waiting for the analog telephone user.

Advanced Call ForwardingProvides for the assignment of the following features:

Call Forwarding Variable (see Custom Calling Features) Call Forwarding Don’t Answer (see Complementary Network Services) Call Forwarding Busy Line (see Complementary Network Services) Message Waiting Indicator

Advanced Custom Calling Features(See Other Applicable Charges and Payments)

Automatic Callback Repeat Dialing (Automatic Recall)

Automatic Recall(see Advanced Custom Calling Features)

Basic EKTSBasic EKTS supports multiple directory numbers (DNs) and the sharing of DNs between other EKTS users or terminals, in an EKTS group. Basic EKTS allows only one call appearance for a DN, so only one call may be associated with a given DN.








Call Appearance Call HandlingCall Appearance Call Handling (CACH) supports multiple directory numbers (DNs), multiple call appearances of each DN, and the sharing of one or more call appearances of one or more DNs with other users or terminals, within the same EKTS group. The quantity of calls which may be associated with a given DN is the number of call appearances assigned to the DN. Up to four call appearances may be assigned as standard provisioning.


Call HoldAllows the customer to place a call on hold at the central office, making the channel available for another call (either incoming or outgoing). This can be done through software in the customer's equipment or, often, by depressing a properly programmed button on the customer's telephone equipment.

Called Number DisplayDisplays the called number on compatible customer premises equipment when an outgoing call is placed.

Calling Number IdentificationDisplays the caller's number, if not blocked, on compatible customer premises equipment when an incoming call is received. This feature will forward the calling number from the appropriately equipped originating central office to the customer-provided display device.

Clear Channel CapabilityAllows all 64 Kbps on each "B" channel to be used for customer information, since all signaling and control functions are handled by the "D" channel, over the ISDN Residential line. Calls may be either 56 or 64 Kbps depending on the network capabilities in place between the ISDN Residential line and the distant end of the call.







Complementary Network Services(See Other Applicable Charges and Payments)

Alternate Answering (Call Forwarding Don’t Answer) Busy Line Transfer (Call Forwarding Busy Line)

Conference Calling - 3 WayAllows a user to hold incoming or outgoing calls, initiate another call, then return to the original call, adding on the last party.

Custom Calling Features(See Other Applicable Charges and Payments)

Call Forwarding Busy Line (see Complementary Network Services) Call Forwarding Don’t Answer (see Complementary Network Services) Call Forwarding Variable







Flexible CallingFlexible Calling is a set of capabilities that allows an ISDN user to establish and control two concurrent calls using a single “B” channel.

Conference allows a user to hold incoming or outgoing calls, initiate another call, then return to the original call, adding on the last party.

Transfer allows incoming and outgoing calls to be transferred to other lines. The customer initiating the transfer is responsible for any local or toll charges on transferred calls.

Drop allows the user to drop the last party added to a conference call.

Intercom CallingAllows a voice user to be able to call another voice user within the electronic key telephone service (EKTS) intercom group without affecting the busy/idle status of any of the directory numbers (DNs) of the calling voice user. Intercom groups can consist of just one other voice user, requiring no intercom address, can consist of two to ten voice users, requiring a one-digit intercom address, or can consist of two to one hundred voice users, requiring a two-digit intercom address. This is a form of abbreviated dialing in that, one voice user can dial another by simply hitting the intercom button and then dialing no digits, one or two digits respectively.

Message Service(see Message Waiting Indicator)

Message Waiting IndicatorProvides the ability to indicate to the ISDN station user that they have a voice or electronic message waiting at their Message Storage and Retrieval (MSR) System. The Message Waiting Indicator may be used to present either a visual or audible signal, for the specified IOC or CPE, to the user as determined by the customer's equipment and central office capability.







Redirecting Number DeliveryFor incoming calls forwarded to an ISDN user, Redirecting Number Delivery delivers to the ISDN user’s compatible customer premises equipment the directory number (if not blocked), associated with the forwarding party and the reason why the call was forwarded.

Secondary Telephone NumberProvides an additional telephone number and one call appearance which is not physically terminated, but exists in the programming of circuit switched voice. The additional directory number, while not terminated on a dedicated facility, may be accessed from the network, and may originate unique outgoing dial tone from one instrument that has another directory number as its primary directory number.

Shared Call AppearanceProvides the capability for a directory number appearance to be shared by two or more ISDN stations. A user may bridge onto an active call on the shared appearance. For call privacy, manual bridge exclusion capabilities are available to prevent other stations from bridging on to selected calls.





E. TECHNICAL REFERENCES

All customer premises equipment used to interface with ISDN Direct Service is required to conform with the Technical Reference Specifications used by the Company.

Subject

ISDN Interface Specification

Technical Reference

AM-TR-NIS-000068





F. PRICES

The prices shown for ISDN Residential Service are exclusive of local and toll charges and associated customer premises equipment.

Charges for other services or features normally applied on a per line basis apply on a per telephone number basis for this service.

ISDN Residential Service lines are also subject to End User Common Line (EUCL) charges. (See Other Applicable Charges and Payments.) The customer shall be liable for all adjustments to the EUCL charge per ISDN Residential Service line, per month, as authorized or mandated by the Federal Communications Commission (or by any regulatory body or commission or court of competent jurisdiction).

Charges for the loop, EUCL, usage and optional features are based upon the customer’s class of service.

Charges for usage and optional features will be applied on a per channel service capability basis.

When the customer's premises and the central office providing ISDN Residential Service are located in different Service Areas, CenturyTel Base Rate charges will apply. (See Other Applicable Charges and Payments.) Customers provided this service arrangement will require three Interexchange Mileage component charges and six Channel Mileage Termination charges for each ISDN Residential Service line they purchase.

In cases where the customer's premises are in Other Telephone Company (OTC) serving areas, the Company will assess CenturyTel Base Rate Interexchange Mileage charges only to the point of meet with the OTC or intermediate OTC. Charges for OTC services will be assessed by the OTC.






1. Service Elements

Description Nonrecurring

Charge Monthly Price

ISDN CO Termination $ 65.00 $95.00

ISDN Line (See Other Applicable Charges and Payments)

Packet Switched Data “D” Channel, per device 15.00 4.00

Additional Call Offering, each 5.00 2.50

Advanced Custom Calling Features Automatic Callback Repeat Dialing (See Other Applicable Charges and Payments)

Complementary Network Services Alternate Answering Busy Line Transfer (See Other Applicable Charges and Payments)

Custom Calling Features Call Forwarding Variable (See Other Applicable Charges and Payments)


Message Waiting Indicator, each 5.00 2.50

Secondary Telephone Number, each 5.00 2.00



INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - DIGITAL (ISDN) SINGLE LINE SERVICE)


1. GENERAL

1. Digital (ISDN) Single Line Service is a local exchange telecommunications service available only to customers served from suitably equipped central offices where operating conditions permit. Digital (ISDN) Single Line Service is based on Integrated Services Digital Network-Basic Rate Interface (ISDN-BRI) technology. It is a central office based service arrangement which consists of host central office interface equipment and software located on Company premises. This service provides local exchange access, interexchange access, and features.

2. CONDITIONS

.1 Digital (ISDN) Single Line Service is available where central office and operating facilities and conditions permit.

.2 One bill will be rendered for each Digital (ISDN) Single Line Service.

.3 Digital (ISDN) Single Line Service is offered on a contractual basis commencing on the date the service is established.

.4 Digital (ISDN) Single Line Service Line and Feature Packages rates apply each month from the time the system is placed in service until the Digital Single Line Service is discontinued.

.5 If remote units are required to provide switching capabilities for intracommunication purposes, they will be located on Company provided sites located on the customer's premises. Any remote units and all system cabling used in association with Digital Single Line Service are provided by and remain the property of the Company.

.6 Rates and charges for Digital (ISDN) Single Line Service contemplate the use of central office equipment selected by the Company. When special central office equipment or features are provided at the request of the customer, special assembly rates and charges may be applied in addition to those shown herein.

.7 If ISDN is not available from a customer's normal serving central office, Telephone USA may choose, at the Company's discretion, to provide service from the nearest ISDN-capable office. If ISDN is available from a customer's normal serving central office, the customer must accept service from that office and ISDN Foreign Central Office/Foreign Exchange is not available to the customer.

At the Company's discretion, Digital (ISDN) Single Line Service may be provided to a non-capable central office. In this instance, if the customer is served from a central office/exchange which has the same local calling area as his normal serving central office/exchange, no Foreign Central Office/Foreign Exchange charges as specified elsewhere in this document shall apply.

Should the customer be served from a different local calling area from the customer's normal serving central office/exchange, the applicable Foreign Central Office/Foreign Exchange charges as specified elsewhere in this document shall apply.





2. CONDITIONS (Cont’d)

.7 (Cont’d)

When ISDN service becomes available from the customer's normal serving central office, the customer will accept a number change to a number associated with the ISDN serving central office. The customer will be subject to calling areas associated with the normal serving central offices. If the customer does not wish to take ISDN service from the normal serving central office after the service is available from their office, but continues to utilize service from an alternate serving central office, then charges as outlined above will continue to apply.

No charge will apply to transfer the customer back to their normal serving central office as set forth above.

Provisioning of ISDN from non-capable ISDN offices is solely at the discretion of the Company.

.8 A minimum service period of three months is required for each ISDN Single Line service.

.9 Private Line arrangements or Special Access Services connected with Digital Single Line Service are subject to rates, rules, and conditions as set forth in the appropriate tariffs.

.10 Certain optional feature capabilities may not be compatible with other Feature Packages or Optional System features.

.11 Space Requirements Suitable and sufficient space for any remote units required shall be leased by the Company from the customer.

Suitable space includes provisions for atmospheric control and encompasses the following environmental requirements: - Dust free - Controlled temperatures ranging from 50o to 86o Fahrenheit, with consideration given to heat loss and/or gain of the equipment - Relative humidity of 20% minimum and 55% maximum

Commercial power necessary to operate the remote units, if required, shall be provided by the customer and located on the customer's premises.

.12 Subsequent Additions

Subsequent line additions will be rated under a new contract or an addendum to an existing contract based upon the remaining period of the initial contract.






.13 Termination Liability

Digital (ISDN) Single Line Service subscribers that contract a portion of their system under the Digital (ISDN) Single Line Service Term Payment Plan Option are subject to the following liability charges:

In the event Digital(ISDN) Single Line service is terminated by the customer prior to the completion of the initial contract period, the customer shall be liable for payment of termination liability charges. To arrive at the amount owed, the Company will total the remaining contract period payments and reduce this sum by 75%. The remaining balance (25% of the sum) shall become immediately due and payable in its entirety ie: Business customer has 12 month 400 hr. block of time service, customer wishes to terminate service with six months remaining on contract, remaining charges are $371.10 (6 X $61.85-monthly access). The termination liability is $92.77 (25% of $371.10). The same formula would be used for any optional features billing at the contract rates.

All noncontracted items (i.e., optional features) -- No Termination Liability will be applicable.

Network upgrades -- No Termination Liability will be applicable.

A Digital (ISDN) Single Line customer may at any time renew a contract for an equal or longer period at the current rates subject to the following conditions: - Credit will not be given for payments made during the formerly selected period. - Nonrecurring charges will not be reapplied. - The new contract period begins with the first billing date following the renewal. - Termination charges will not apply for the former contract period.

.14 General Services offered in accordance with this document are provided exclusively from central offices equipped with digital facilities. The availability of services and ability to provide services may vary among serving central offices. Digital (ISDN) Single Line services will be provided where central office capabilities and conditions permit. Customer-provided equipment used in conjunction with services provided in accordance with this document must conform with the technical specifications of the Company.

The Company may change telecommunications services, equipment, operations, or procedures while remaining consistent with the Federal Communications Commission's Rules and Regulations. If changes cause a customer's equipment or communications system to become incompatible with services or if changes cause terminal equipment to require modification or become less effective, the Company shall not be responsible.

Customer requested temporary disconnections of Digital (ISDN) Single Line services are not permitted.

A change to Digital (ISDN) Single Line services will cause a temporary interruption of service.

A change in service from a basic exchange service to Digital (ISDN) Single Line service is a discontinuation of service and an establishment of service and will cause a temporary interruption of

service. However, all applicable installation and service connection charges and all charges applicable to the establishment of Digital (ISDN) Single Line services apply.

All voice/data calls will be charged blocks of time or usage at the charges stated elsewhere in this document.






.15 Digital (ISDN) Single Line Service

Digital (ISDN) Single Line Service is composed of the following elements:

- Residence One-Party or Business One-Party access line

- Single line access

- Line/Configuration:

B-Voice/Circuit Switched Data (CSD), per line B-Packet, per channel (On an ICB only) D-Packet, per channel (optional)

- Usage Options - must choose one:

Residence Business

Measured Measured Flat rate 400 hour block of time

Digital (ISDN) Single Line Service is digital exchange service.

Each Packaged Service is associated with a digital local loop, not with a channel.

Each digital local loop is arranged with a B-Channel or D-Channel configuration, or both a B-Channel and D-Channel configuration.

Digital (ISDN) Single Line Access is a service which terminates a digital local loop at the central office and permits access to the exchange network. Only one Digital (ISDN) Single Line access element is required for each digital local loop.

A customer may order multiple Single Lines.

The B-Voice/Circuit Switched Data Channel (B-V/CSD) assigns voice and circuit switched data traffic to two B-Channels of a digital local line. The CSD mode operates at a maximum speed of 64 kbps (Switched 64 kbps) but may be used at a speed of 56 kbps (Switched 56 kbps).

The D-Packet Switched Data Channel allows transmission of packet-switched data over a D-Channel.






.15 Digital (ISDN) Single Line Service (Cont'd)

.15.1 Additional Telephone Numbers

Up to two primary telephone numbers are provided with each activated Digital (ISDN) Single Line one for each of 2 channels. If an additional telephone number is required, an additional number charge applies for each additional number. The additional telephone numbers are available at the rate shown in this section. Additional telephone numbers may be published in the directory at the additional listing rates as found elsewhere in this document.

.15.2 Digital (ISDN) Single Line Access

Digital (ISDN) Single Line Access provides support for connecting from one to eight terminals belonging to the same customer on an individual digital local line.

Only one user will be connected to each B-Channel. Other users on the same digital local loop can access the D-Channel only.

Up to six users can simultaneously share the same D-Channel of a D-Channel packet switching arrangement. Additional telephone numbers are required for each additional terminal.

A maximum of eight terminals belonging to the same customer are permitted per Digital Single line.

.16 One interexchange carrier must be selected for all voice and circuit switched data telephone numbers associated with the same digital local loop, however 10XXX access to other Carriers is provided. A separate interexchange carrier may be chosen for packet service.





3. FEATURES

.1 Definitions of the Calling Plan Feature Packages and CLASS Features are provided elsewhere in this document.

.2 Data 1000 Feature Package: Data Call Forward, Data Multi-Line Hunt Group, Data Speed Call-Short List, and Data Toll Restriction.

.3 Data 2000 Feature Package: Data 1000 Package plus Data Circular Hunting, and Data Speed Call-Long List.

.4 X.25 Basic Package: X.25 Flow Control Parameters Negotiation, X.25 Incoming Calls Barred, X.25 Outgoing Calls Barred, X.25 Reverse Charge, X.25 Reverse Charge Acceptance, X.25 Throughput Class Negotiation, X.25 Transmit Delay Selection and Indication.

.5 X.25 Deluxe Package: X.25 Basic Service (X.25 Flow Control Parameters Negotiation, X.25 Incoming Calls Barred, X.25 Outgoing Calls Barred, X.25 Reverse Charge, X.25 Reverse Charge Acceptance, X.25 Throughput Class Negotiation, X.25 Transmit Delay Selection and Indication) plus X.25 Closed User Groups, X.25 Fast Select, X.25 Fast Select Acceptance, X.25 Hunt Groups, X.25 One-Way Outgoing Logical Channel, and X.25 Permanent Virtual Circuit.

.6 The following feature matrices indicate the availability of each feature with Digital (ISDN) Single Line Service:

Basic Operating Features # Digital

Feature Name

Direct Inward Dialing X Direct Outward Dialing X Automatic Identification of Outward Dial X Distinctive Ringing X Touch Call X Calling Number Identification X

# An analog telephone set connected through an appropriate ISDN terminal adapter to a Digital (ISDN) Single Line may subscribe to a Calling Plan feature package, not Digital (ISDN) Single Line Multibutton Key Set (MBKS) feature packages. An MBKS feature package may be supplemented with Calling Plan

feature packages by adding those packages to the Digital (ISDN) Single Line rate. Applicable charges will apply as stated elsewhere.





3. FEATURES (Continued)

.6 Feature Matrices (Cont'd)

MBKS Voice Packages Features * BASIC

Feature Name

Analog Shared Directory Number X Call Alternation X Call Forwarding X Conference Calling X Drop X Feature Inspect X Hold X Key System Coverage for Analog Lines X Multiple Directory Number Buttons X Shared Call Appearance of Directory Numbers X Speed Calling X Time and Date Display X

Data Packages Features DATA1000 DATA2000 X.25 X.25 DELUXE

Feature Name

Data Speed Call - Short List X X Data Call Forward X X Data Toll Restriction X X Data Multi-Line Hunt Group X X Data Circular Hunt X Data Speed Call - Long List X X.25 Flow control Parameters Negotiation X X X.25 Incoming Calls Barred X X X.25 Outgoing Calls Barred X X X.25 Reverse Charge X X X.25 Reverse Charge Acceptance X X X.25 Throughput Class Negotiation X X X.25 Transmit Delay Selection/

Indication X X X.25 Closed User Groups X X.25 Fast Select X X.25 Fast Select Acceptance X X.25 Hunt Groups X X.25 One-Way Outgoing LogicaL

Channel X X.25 Permanent Virtual Circuit X

*Calling Plan Packages can be used with Digital (ISDN) Single Line Service.






.7 Definitions Digital (ISDN) Single Line

B-Channel (Bearer Channel). A channel used to carry digitized voice and data information at a speed of 64 kbps.

B-Packet. A service which permits a customer to use a B-Channel for packet switched data. Available on an ICB only.

Basic Rate Interface (BRI). BRI supports two 64 kilobits per second (kbps) B-Channels and one 16 kbps D-Channel (2B+D).

Clear Channel Capability. The capability to transport 64 kbps over a channel with no constraint on the quantity or on the sequence of bits.

Channel. The electrical path provided by the Company between two or more terminating points for the transmission of information or intelligence.

D-Channel (Delta Channel). A communications path that operates at 16 kbps in support of network control signals and 9.6 kbps X.25 packet data.

D-Packet. A service which permits a customer to use a D-Channel for packet switched data. Utilizes 9.6 of the 16 kbps on BRI ISDN D-Channel and allows for more than one data device.

Digital (ISDN) Single Line. Single Line Service provided by ISDN-BRI. One line includes 2 B-Channels and 1-D-Channel.

Integrated Services Digital Network (ISDN). A set of standards which enable end-to-end digital transmission, access integration, and established standardization of points of interconnection over a single access line. End-to-end digital transmission eliminates the necessity for voice-band modems that use analog processing techniques. Access integration refers to utilizing a single ISDN line, whereby an end user over one line can access a wide variety of user information services such as voice, circuit switched data, and packet switched data.

Digital (ISDN) Single Line Access. The central office termination of a BRI Line arranged for access to the public switched network.

Kbps. Kilobits Per Second.

Mbps. Megabits Per Second.

User. A member of a business system.

MBKS. Multibutton Key Set.






.7 Definitions

Data 1000 Feature PackageData Call Forward allows a customer to forward incoming calls to another telephone number.

Data Multi-Line Hunt Group provides sequential hunting among lines in a hunt group for calls to a pilot number.

Data Speed Call-Short List allows speed calling over a Circuit Switched Data Channel. A short list allows storing up to eight numbers.

Data Toll Restriction denies toll calls attempted from Circuit Switched Data Channels.

Data 2000 Feature Package - includes CSD 1000 Package plusData Circular Hunting searches for a vacant line in a hunt group for calls to a pilot number. The hunting starts from the idle line found by the previous hunt. Data Speed Call-Long List allows speed calling over a Circuit Switched Data Channel. A long list allows storing up to thirty numbers.

X.25 Basic Package

X.25 Flow Control Parameter Negotiation permits negotiation on a per call basis of the flow control parameters. This consists of automatically negotiating the maximum packet size and window size for each direction of data transmission.

X.25 Incoming Calls Barred prohibits a data terminal from terminating an incoming call.

X.25 Outgoing Calls Barred prohibits a data terminal from originating outgoing virtual calls.

X.25 Reverse Charge permits a called party to be billed for a call.

X.25 Reverse Charge Acceptance allows a called party to accept charges for incoming calls.

X.25 Throughput Class Negotiation allows the calling data terminal to request specific throughput classes in a call request package for both directions of data transmission.

X.25 Transmit Delay Selection and Indication allows the data terminal to specify an acceptance transit delay on a per-call basis for virtual call.






.7 Definitions

X.25 Deluxe Package: Includes Basic package plus the following:

X.25 Closed User Groups allows ISDN subscribers to establish subnetworks within which the members of a closed user group can communicate. A member can not communicate with parties outside of the closed user group. Closed user groups are established by a service order. A user can belong to more than one closed user group.

X.25 Fast Select allows a data terminal to send as many as 128 bytes of data in addition to call setup and clearing packets.

X.25 Fast Select Acceptance allows transmitting incoming call packets with the fast select facility to a compatible destination terminal.

X.25 Hunt Groups allows grouping access lines so that a packet switched data call incoming to a hunt group is completed if there is an open channel on an access line within the hunt group. A Hunt Group is established by service order. Members of a Hunt Group can be distributed among the ISDN switching modules within the central office switch, but the Hunt Group cannot span switches. A Basic Rate Interface line within a Hunt Group can have its own address (individual line addressing) and can accept calls independent of the Hunt Group. A Hunt Group can have multiple group addresses.

X.25 One-Way Outgoing Logical Channel allows an ISDN subscriber to specify the number of channels to be used for originating calls.

X.25 Permanent Virtual Circuit allows packet switching to be implemented over a dedicated channel without needing call setup or clearing.

Individual Services

Data Direct Connect provides an automatic connection between a calling line that goes off hook and a predetermined telephone number.






.7 Definitions

.1 MBKS Basic Service consists of the following:

Drop - Allows a user to disconnect the last party added to a conference call, or the other party if only two parties are conferenced.

Hold - Allows the MBKS set user to place a call on hold by pressing the function button. Any MBKS set with the call appearance for call on hold can pick up the call by pressing the call appearance button.

Key System Coverage for Analog Lines - Allows an analog station set to share calls with the ISDN station set.

Multiple DN Buttons - Provide access to more than one Directory Number (DN) on the MBKS set. Indicator lights show the status of the DN (idle, call on hold, call in progress, etc.)

Blocks of Time - Flat-rated usage for a predefined number of hours (25 or 50).

Shared Call Appearances of DN - Allows several MBKS station sets to share one or more DNs. Originating and terminating events on one station set affect all stations sharing that DN. The shared DNs can have multiple call appearances, multiple calls can exist on one DN, and more than one station sharing the DN can have a call active on that shared DN.

Time and Date Display - Is a subscription feature for ISDN attendants and ISDN station set users. The 5ESS Switch provides the time and date to the ISDN station set.

Analog Shared Directory Number allows analog lines that share directory numbers with ISDN multibutton keysets to be assigned to switching modules that do not contain ISDN software.

Call Forwarding allows the MBKS set user to activate Call Forwarding functions, then dial the number to which calls are to be forwarded. Buttons can be programmed to activate different variations of Call Forwarding, such as Forward All Calls, Forward When Busy, etc. Call Forwarding is deactivated by pressing the same button a second time.

Conference Calling allows the MBKS set user to set up a conference call. The user presses the button and dials the directory number (DN) of the party to be added to the conference. Conference calls can include members of the customer group and parties outside the group. Up to six parties can be connected simultaneously.

Call Alternation Allows a station user to place one call on hold , make a second call, and talk alternately between the two parties.

Feature Inspect provides service providers and end users who have display terminals with a method of determining the features and call appearances that are assigned to the buttons on a terminal. Inspecting a button is a two-step procedure: (1) The Inspect feature button is depressed and (2) the feature or call

appearance button to be inspected is depressed. The feature assigned or, for call appearances, call related information is displayed.






.7 Definitions .1 Home Digital (ISDN) Single Line Service

The rates shown herein apply in addition to all other applicable rates and charges shown elsewhere in the Company's document.

Month-to-Month 12 Month Contract 36 Month Contract

Monthly Rate Monthly Rate Monthly Rate Nonrecurring Charge (1) 200.00 100.00 0.00

(16830) (16831)

Flat (2,4,5) 89.45 59.45 53.45 (13257) (13257) (13257) (16833) (16828) (16829)

Measured (2,4,5) 34.18 34.18 34.18 (13257) (13257) (13257)

(16825) (16626) (16827)

Plus Measured Rate per minute of use listed below.

Usage (3) .025/Min/B-Channel .02/Min/B-Channel .015/Min/B-Channel

.2 Business Digital (ISDN) Single Line Service

Nonrecurring Charge (1) 200.00 100.00 0.00

(16830) (16831)

400 Hour Block of Time (2,4,5) 91.03 61.03 55.03

(74596) (74596) (74596) (16832) (16823) (16824)

Each Minute over 400 Hours per Month (3) .05 .05 .05

Measured (2,4,5) 34.18 34.18 34.18 (74596) (74596) (74596) (16820) (16821) (16822)

Plus Measured Rate per minute of use listed below.

Usage (3) .025/Min/B-Channel .02/Min/B-Channel .015/Min/B-Channel

(1) Nonrecurring charges shown here are in lieu of those listed elsewhere in this document. (2) Monthly access includes b-voice/circuit switched data on both b-channels. (3) Usage applies to all originating voice/circuit switched data calls terminating within the local calling area. Applicable toll charges

apply as required, in addition to block of time, flat rate or measured service.

(4) All originating local voice and circuit switched data calls apply. Block of time or flat rate does not apply to packet. Applicable toll charges apply as required, in addition to blocks of time, flat rate or measured service.

(5) Local exchange rates as specified elsewhere in this document apply in addition to the monthly access rates.





5. RATES (Continued)

.3 Optional Features 12 Month 36 Month

Month-to-Month Contract Contract Nonrecurring Monthly Rate Monthly Rate Monthly Rate Charges

D-Packet, per channel 5.00 5.00 5.00 -- ISDNDPKTN ISDNDPKTN ISDNDPKTN (13113) (13113) (13113)

.4 Packaged Services

MBKS Basic Service, per line 6.00 6.00 6.00 $ 25.00

ISDNMBKSN ISDNMBKSN ISDNMBKSN ISDNMBKSNIC

(13) (13) (13) (13428)

Data 1000, per line 3.00 3.00 3.00 15.00

ISDNFP1000 ISDNFP1000 ISDNFP1000 ISDNFPIC (13156) (13156) (13156) (13157)

Data 2000, per line 5.00 5.00 5.00 15.00

ISDNFP2000 ISDNFP2000 ISDNFP2000 ISDNFPIC (13158) (13158) (13158) (13157)

X.25 Basic NC NC NC NC

X.25 Deluxe, per line 5.00 5.00 5.00 15.00

ISDNX25DX ISDNX25DX ISDNX25DX ISDNX25DXIC (13165) (13165) (13165) (13164)

.5 Individual Services

Data Direct Connect, per line 1.00 1.00 1.00 --

ISDNDDCN ISDNDDCN ISDNDDCN (13160) (13160) (13160)





5. RATES (Continued)

Monthly Nonrecurring Rate Charge

.7 Interoffice/Special Transport(per mile or Fraction thereof), per ISDN Single Line 7.50 --

ISDNFXMI

.8 Optional Features

Additional Directory Numbers, each 2.00 -- ISDNBADN

.9 Foreign Exchange, per **** ISDN line 75.00 --

ISDNFXA

.10 Data Base Changes

Software Changes*** 25.00** Add Line Features ISDNMISC

** Data Base Additions or Changes not listed in this document will be charged a rate of $50.00 per hour (ISDNRSC), or fraction thereof.

*** Applies to changes to existing services.

**** Foreign Exchange charges are in addition to all other ISDN charges.



CENTURYTEL OF WISCONSIN, LLC

BASIC RATE INTERFACE (BRI)


1. Advanced Digital Service Basic Rate Interface is a Single Line Business Exchange Service that provides access to Circuit Switched Voice Service, Circuit Switched Data Service and Packet Switched Data Service.

2. ADS-BRI consists of Central Office facilities, including the outside plant facilities, extended from the Company’s switching equipment to the customer’s premises.

3. ADS-BRI utilizes an ADS basic rate interface that provides for two 64 Kbps “B” channels and one 16 Kbps “D” channel (2B+D).

4. Advanced Digital Service BRI National ISDN Standards

BRI provides for the following ISDN Lines:

BRI lines provide for features and capabilities that are standardized and available from Central Office switches so equipped. BRI lines utilize Customer-Provided Equipment that is standard and as such in not dependent on the type of serving Central Office switch.

B. SERVICE DESCRIPTIONS

1. Circuit Switched Voice Service per “B” Channel

Circuit Switched Voice Service provides the ability to originate and receive circuit switched voice calls over the 64 Kbps “B” channel.

a. Standard Circuit Switched Voice Service Features

(1) Analog Line Pickups – An arrangement that allows analog lines to have a line appearance on a customer -provided Key Line Set. This arrangement is limited to analog lines that are terminated in the same Central Office switch. This feature may limit the use of other features and/or functionality on the analog line.

(2) Call Hold – This feature allows the user to hold one call for any length of time provided neither party goes on-hook. With a call on Call Hold, the station user holding the call can place another call.

(3) Call Transfer Individual – All Calls – This feature allows a station user to contact a third party while on a call, establish a three-way conversation and then drop off allowing the two other parties to remain connected.





B. SERVICE DESCRIPTIONS (continued)

1. Circuit Switched Voice Service per “B” Channel (continued)

a. Standard Circuit Switched Voice Service Features (continued)

(4) Called Number Display – The called number is displayed on compatible customer premises equipment when an outgoing call is placed.

(5) Caller ID – Caller ID provides for the display of the incoming telephone number on a Customer-provided device attached to the Customer’s access line or on a telephone or answering machine equipped with a built-in display screen. Caller ID Service will forward the calling number from the appropriately equipped terminating Central Office to the Customer-provided display device. The Company will forward all telephone numbers subject to technical limitations.

(6) Denied Origination – allows call terminations, but prevents the origination of a call.

(7) Denied Termination – allows call originations, but prevents the termination of a call.

(8) Hunting – incoming calls to a busy line appearance are redirected to a predetermined telephone number to search for a line on which to complete the call. This may be another circuit switched voice channel, another ADS station or an analog line. The types of hunting are limited to sequential, circular and multiline. This feature may impact the use of Shared Call Appearance and Multiple Call Appearance in certain serving Central Offices.

(a) Sequential – Each line of the hunt group has its own unique directory number. Hunting starts at the number dialed and ends at the last number in the hunt group.

(b) Circular – Each line of the hunt group has its own unique directory number. All lines in the hunt group will hunt regardless of which number was dialed.

(c) Multiline – Only a pilot number is associated with a Multiline Hunt Group. Hunting starts at the pilot directory number and ends at the last line in a sequential fashion.

(9) Multiple Call Appearances – provides up to four appearances of the station’s primary directory number or secondary telephone number on the same instrument. These appearances may provide additional access from the public network, and/or may originate unique dial tone for additional outgoing access (see Additional Multiple Call Appearance for applications that require more than four call appearances on the same device.) This feature may impact the use of Shared Call Appearance in certain Central Offices.







a. Standard Circuit Switched Voice Service Features (continued)

(10) Shared Call Appearance – provides the capability to terminate telephone numbers from one ADS station to another. These numbers will be configured in a Single Call Arrangement (SCA). SCA allows only one set to be active (either originating or terminating) on the Shared Call Appearance at any given time. Manual Exclusion capabilities are available in this arrangement.

(11) Three Way Conference Calling – Permits the customer to add a third party to an established connection without the aid of an operator. The quality of transmission on three-way calls may vary depending on the distance and routing necessary to complete the call.

b. Optional Circuit Switched Voice Features

(1) Additional Call Offering – Provides notification to an ADS user that a call directed to that user is present at the service switch, even though no B channel can be allocated for the call. Once notified, the user may free up a B channel (by clearing another call or placing another call on hold) in order to accept the additional call. This feature provides similar functionality as that provided by Call Waiting for the analog telephone user.

(2) Additional Multiple Call Appearances – Provides additional call appearances, beyond the initial four appearances of a stations’s primary directory number or secondary telephone number on the same instrument. These appearances may provide additional access from the public network and/or may originate unique dial tone for additional outgoing access.

(3) Call Forwarding – Busy Line – This feature provides the option of fixed forwarding of a station’s incoming calls to a predetermined number if the station is in a busy condition. This is established and changed by the telephone company. Charges and rates for this optional feature are specified elsewhere.

(4) Call Forwarding – Does Not Answer – This feature provides the option of fixed forwarding of a station’s incoming calls to a predetermined number if the station does not answer. This is established and changed by the Telephone Company. Charges and rates for this optional feature are specified elsewhere.

(5) Call Forwarding – Variable – This feature provides the option of forwarding all the station’s incoming calls to variable stations. This feature is established and changed by the station user. Charges and rates for this optional feature are specified elsewhere.








(6) Call Return – This feature enables a customer to place a call to the telephone number associated with the most recent call received, whether or not the call was answered or the number is known. The customer can then dial a code to request network to place the call.

If the called line is not busy, the call is placed. If the called line is busy, a confirmation tone or announcement is heard, the customer hangs up, and a queuing process begins. For the next thirty (30) minutes, both the calling and the called lines are checked periodically for availability to complete the call. If, during the queuing process the called line becomes idle, the customer is notified via a distinctive ring that the network is ready to place the call. When the customer picks up the telephone, the call will be placed automatically.

Charges and rates for this optional feature are specified in elsewhere (Advanced Custom Calling Services) in this document.

(7) Intercom Calling – This capabality allows a voice user to be able to call another voice user within the electronic key telephone service (EKTS) intercom group without affecting the busy/idle status of any of the directory numbers (DNs) of the calling voice user. Intercom groups can consist of just one other voice user, requiring no intercom address, can consist of two to ten voice users, requiring a one-digit intercom address, or can consist of two to one hundred voice users, requiring a two-digit intercom address. This is a form of abbreviated dialing in that one voice user can dial another by simply hitting the intercom button and then dialing no digits, one or two digits, respectively.

(8) Message Waiting Indicator – Provides the ability to indicate to the ADS station user that they have a voice or electronic message waiting at their Message Storage and Retrieval (MSR) System. The Message Waiting Indicator may be used to present either a visual or audible signal to the user as determined by the customer’s equipment.

(9) Repeat Dialing – When activated, this feature automatically redials the last number the customer attempted to call. If the called line is not busy, the call will be placed.

If the called line is busy, a confirmation tone or announcement is heard, the customer hangs up and a queuing process begins. For the next thirty (30) minutes, both the calling and called lines are checked periodically for availability to complete the call. If, during the queuing process the called line becomes idle, the customer is notified via a distinctive ring that the network is ready to place the call. When the customer picks up the telephone the call will be placed automatically.

Charges and rates for this optional feature are specified elsewhere in this document.








(10) Secondary Telephone Number – Provides an additional telephone number and one call appearance which is not physically terminated, but exists in the programming of circuit switched voice. The additional directory number, while not terminated on a dedicated facility, may be accessed from the network, and may originate unique outgoing dial tone from one instrument that has another directory number as its primary directory number.

(11) Station-Controlled Conference (6 Port) – Allows a station user to establish a conference call consisting of a maximum of six conferees, including the originator of the call.

(12) Speed Calling – Permits the customer to establish a group of eight or thirty separate seven or ten digit telephone numbers which s/he may then call by keying abbreviated codes rather than the complete telephone numbers. Charges and rates for this optional feature are specified elsewhere in this document.

2. Circuit Switched Data Service per “B” Channel

Provides the ability to originate and receive circuit switched data calls over the 64 Kbps “B” Channel. Data line speeds up to 64 Kbps are permitted. Circuit switched data calls will be usage sensitive based on minutes of use or Long Distance Message Telecommunications charges.

a. Standard Circuit Switched Data Service Features

(1) Caller ID – Caller ID provides for the display of the incoming telephone number on a Customer-provided device attached to the Customer’s access line or on a telephone or answering machine equipped with a built -in display screen. Caller ID Service will forward the calling number from the appropriately equipped terminating Central Office to the Customer provided display device. The Company will forward all telephone numbers subject to technical limitations.

(2) Clear Channel Capability – Clear Channel Capability is provided since all signaling and control functions are handled by the “D” Channel. This allows all 64 Kbps on each “B” Channel to be used for customer information over the ADS-BRI access line. Calls may be either 56 or 64 Kbps depending on the network capabilities in place between ADS-BRI access line and the distant end of the call.

(3) Denied Origination – Allows call terminations, but prevents the origination of a call.

(4) Denied Termination – Allows call originations, but prevents the termination of a call.

(5) Hunt Group for Shared Data Access – Provides the automatic search of a group of shared ports to find an available port in response to a connection request. The types of hunting are limited to Sequential, Multiline and Circular.






2. Circuit Switched Data Service per “B” Channel (continued)

b. Optional Circuit Switched Data Service Features

(1) Additional Call Offering – Provides notification to an ADS user that a call directed to that user is present at the service switch, even though no B channel can be allocated for the call. Once notified, the user may free up a B channel (by clearing another call or placing another call on hold) in order to accept the additional call. This feature provides similar functionality as that provided by Call Waiting for the analog telephone user.

(2) Call Forwarding – Busy Line – This feature provides the option of fixed forwarding of a station’s incoming calls to a predetermined number if the station is in a busy condition. This is established and changed by the Telephone Company. Charges and rates for this optional feature are specified elsewhere in this document.

(3) Call Forwarding – Does Not Answer – This feature provides the option of fixed forwarding of a station’s incoming calls to a pre-determined number if the station does not answer. This is established and changed by the telephone company. Charges and rates for this optional feature are specified elsewhere in this document.

(4) Call Forwarding – Variable – This feature provides the option of forwarding all the stations’ incoming calls to variable stations. This feature is established and changed by the station user. Charges and rates for this optional feature are specified elsewhere in this document.






3. Alternate Circuit Switched Voice Service/Circuit Switched Data Service per “B” Channel

Alternate Circuit Switched Voice Service/Circuit Switched Data Service provides the ability to originate and receive either Circuit Switched Voice calls or Circuit Switched Data calls over a single “B” channel but not simultaneously. This arrangement is available where technology permits.

The Standard and Optional features that are applicable to Circuit Switched Voice Service and Circuit Switched Data Service are also applicable to this service.

4. Packet Switched Data “B” Channel Service per “B” Channel

Packet Switched Data “B” Channel Service provides the exclusive ability to originate and receive X.25 packet switched data calls over the 64 Kbps “B” channel. This arrangement provides up to 128 logical channels.

5. Packet Switched Data “D” Channel Service

Packet Switched Data “D” Channel Service provides the ability to originate and receive X.25 packet data calls over the 16 Kbps “D” channel. This arrangement provides a maximum speed of 9.6 Kbps.

6. On-Demand Packet Switched Data “B” Channel Service

a. This capability allows a user to request that a connection be established to provide the ability to originate and receive X.25 packet switched data calls over the 64 Kbps “B” channel.

b. Standard capabilities and features for Packet Switched Network lines using X.25 access are included.

c. Provides up to 128 logical channels and throughput of up to 19.2 Kbps per individual logical channel.

d. Calls, optional capabilities and features for Packet Switched Network lines using X.25 are available at the charges and rates specified in the Ameritech tariff.





C. REGULATIONS

1. Provision of Service

a. ADS-BRI is provided at the option of the Telephone Company and is furnished subject to Central Office switching capacity and the availability of outside plant facilities.

b. Where available, a maximum of 8 services, two of which may be “B” channel services, are permitted for each ADS-BRI line.

c. The availability, functionality and capabilities of the ADS-BRI features may vary by type of serving Central Office switch.

2. Directory Listings

The Telephone Company will furnish without charge one primary directory listing for each ADS-BRI line. Additional listings may be provided as specified for Additional Listing Service.

3. Transmission Specifications

An ADS-BRI line consists of non-loaded two-wire facility.

The standard transmissions parameters for an ADS-BRI line utilizing an ADS Basic Rate Interface BRI) consists of:

A maximum of 42db loop loss at a 40 KHz test tone terminate into a 135 ohm impedance. The 42db loss includes all Central Office facilities, outside plant facilities and inside wiring.

4. Interface Specifications for Customer-Provided Equipment (CPE)

All customer-provided equipment used to interface with ADS-BRI is required to conform with Technical Reference Specifications as used by the Telephone Company.

5. Distance Extension Service

An ADS-BRI line may be provided to a customer’s location served by the customer’s normal serving Central Office but beyond the normal transmission parameters as specified in 3. preceding. In such cases, in addition to the charges and rates for ADS-BRI, Distance Extension Service charges and rates are applicable as specified in E.8 following.





C. REGULATIONS

6. Payment for Service

a. Monthly

ADS-BRI is offered under a monthly plan commencing on the date service is established.

b. Temporary Suspension of Service

Temporary Suspension of Service in not offered with ADS-BRI.

7. Cancellation of Service Prior to Establishment of Service

In the event a customer initiates cancellation of equipment and facilities before completion, or after installation is completed, but prior to service being established, the loss on equipment and facilities in process of building or being installed, cost of installation labor, cost of removal and other expenses, not to exceed the installation charge(s), will apply.

8. Government Entity

Any Government Entity may authorize any other government entity to use its ADS-BRI. In such cases, the initial primary user will be considered the customer and will be responsible for the payment of all the incurred non-recurring charges and monthly rates.

D. APPLICATION OF CHARGES AND RATES

1. Circuit Switched Data calls and Circuit Switched Voice calls will be subject to usage sensitive charges based on minutes of use, Extended Community Calling Local Message charges or Long Distance Telecommunications Service charges as specified elsewhere.

2. Packet Switched Data Calls will be subject to the charges and rates as specified in the Ameritech tariff.





E. CHARGES AND RATES

The following charges and rates are in addition to the charges and rates for any other services to furnish a communications system.

Install Charge Month to Month

1. Advanced Digital Service Basic Rate Access Line $50.00 $21.67

2. Circuit Switched Voice Service, Per “B” Channel 15.00 5.60

3. Circuit Switched Data Service, Per “B” Channel 15.00 6.75Plus usage*

4. Alternate Circuit Switched Voice Service/Circuit Switched Data Service, Per “B” Channel 15.00 7.75Plus usage*

*Local Usage per minute per “B” Channel of $.03 after 30 hours of data and voice service.

5. Packet Switched Data “B” Channel Service, Per “B” Channel 100.00 85.00

6. Packet Switched Data “D” Channel Service, Per “D” Channel 15.00 6.50

7. On-Demand Packet Switched Data “B” Channel Service, Per “B” Channel 50.00 20.00

8. Distance Extension Service, Per Line No 20.75

9. Rearrangements Charges (Additions, Deletions and Charges for:

Circuit Switched Voice Service, Per Customer Request **

Circuit Switched Data Service, Per Customer Request **

NOTE: **Service Charges as listed elsewhere in this document





E. CHARGES AND RATES (continued)

Install Charge Month to Month

10. Optional Service Features

Additional Call Offering 5.00 2.50

Additional Multiple Call Appearances, Each 5.00 2.00


Message Waiting Indicator, Each 5.00 .50

Secondary Telephone Numbers, Each 5.00 2.00

Station Controlled Conferences 5 Port 5.00 4.50

11. Optional Flat Rate

ADS BRI Service 75.00 88.67


Effective: October 19, 2012

INTEGRATED SERVICES DIGITAL NETWORK – PRIMARY RATE INTERFACE (PRI) ** (Also known as ISDN Prime Service)

** This service is limited to existing facilities in service at existing locations for current customers. Current customers may migrate existing services to Integrated Services Digital Network-Primary Rate Interface (ISDN-PRI) Business Service at any time without incurring any Nonrecurring Charges or Service Charges. TDP customers may migrate existing services without incurring termination liability charges when they select a commitment period equal to or greater than the length of time remaining under their existing TDP.

A. General Description

Integrated Services Digital Network (ISDN) - Primary Rate Interface (PRI) is a digital business service that provides access from a customer premises to the Company's circuit switched voice and circuit switched data, via a 1.544 Mbps central office termination and a 1.544 Mbps channel to the customer's premises. ISDN PRI service includes the transport, common equipment, local exchange switching and trunks for access to the local exchange and toll networks.

ISDN-PRI and other local services are offered on an end user basis only. Use of such services for transmitting inter-exchange traffic that does not either originate or terminate at the customer premises is prohibited.

B. Definitions

1. ISDN PRI Facility and Common Equipment - This element includes the digital DS1 facility, transmitting at a rate of 1.544 Mbps, and the common equipment necessary to interface each of the 24 channels into the central office switch.

2. "B" Channel - (Bearer Channel) is a 64 Kbps digital channel capable of transporting circuit switched data and circuit switched voice. "B" channels can be dedicated to either circuit switched data (CSD) or circuit switched voice (CSV) services, or they may alternate these service types by using the Call-by-Call feature.

3. "D" Channel - (Delta Channel) is a 64 Kbps digital channel used to transport signaling and control information, including out of band signaling. Where technology permits, "D" channels can be shared by additional PRIs for the same customer.

4. Out of Band Signaling - is a signaling that is separated from the channel carrying the circuit switched data and voice services.

5. Unlimited Local Usage – is an optional plan that provides a flat monthly rate for unlimited local usage on circuit-switched voice and circuit-switched data traffic.

C. Terms and Conditions

This section addresses provisioning of service, central office availability with associated charges, reselling & government entities, equipment interface specifications, contract periods, cancellation & early termination charges, service substitution, subsequent activity charges, and temporary suspension of service.

1. Provisioning of Service

a. ISDN PRI is provisioned on a clear channel 1.544 megabit per second (Mbps) facility. The channel may be a DS1 or other suitable facility using the ISDN architecture of 23 "B" channels and one "D" channel (23 B+D) or 24 "B" channels to provide the customer with the capabilities of simultaneous access, transmission and switching of voice, data and imaging services via channelized transport. The ISDN PRI facility for all channels may be provisioned on an existing DS-3 or other facility at the discretion of the Company.



INTEGRATED SERVICES DIGITAL NETWORK – PRIMARY RATE INTERFACE (PRI) **


C. Terms and Conditions (Cont’d)

1. Provisioning of Service (Cont’d)

b. ISDN PRI provides the capability to transport customer information in the form of circuit-switched voice or data up to 64 Kbps over any "B" channel. One "D" channel can control up to 20 PRI circuits. In these cases, a single "D" channel in one ISDN PRI trunk handles all signaling and control functions of the other trunks in the arrangement, which allows supplemental circuits to consist of 24 "B" channels.

c. Reserved

d. For ISDN PRI facilities requiring loops greater than three miles in length, an ISDN PRI loop transport rate applies per facility.

2. Central Office Availability

a. ISDN PRI is provided at the option of the Company and can only be provided from digital Central Offices equipped and programmed to provide such service and when the customer’s serving wire center is ISDN PRI capable. The availability, functionality and capabilities of ISDN PRI features may vary by serving Central Office.

b. If ISDN is available from a customer's normal serving central office, the customer must accept service from that office and ISDN Foreign Central Office/Foreign Exchange is available at an additional fee to the customer.

c. If ISDN is not available from a customer's normal serving central office, the Company may choose, at the Company's discretion, to provide service from an alternate (or foreign) ISDN-capable central office (determined by the Company).

d. If this office is within the calling scope/Extended Area Service (EAS) of the exchange where the customer is served, no additional charges will apply for the transport between those two exchanges in order to provide the service. However, if they are not in the same EAS area, then additional FX and/or transport charges will apply.

e. When ISDN PRI service is provided from another central office, the customer will utilize the feature availability and dialing plan associated with that central office.

(C) (D)

(D)

WI 19-09





C. Terms and Conditions (Continued)

2. Central Office Availability (Continued)

f. When ISDN service becomes available from the customer's normal serving central office, the customer will accept a number change to a number associated with the ISDN serving central office. The customer will be subject to calling areas associated with the normal serving central office, as specified in this document. No charge will apply to transfer the customer back to their normal serving central office as set forth above.

g. If the customer does not wish to take ISDN service from the normal serving central office after the service is available from their office, but continues to utilize service from an alternate serving central office, then additional FX and/or transport charges will apply.

h. Each ISDN PRI trunk group is provided with one telephone number. Additional numbers may be purchased at the rates for DID service specified elsewhere in this document.

i. Any services in addition to ISDN PRI services must be subscribed to under separate sections of this document. Private Line arrangements or Special Access Services used to transport ISDN PRI from a foreign central office are subject to rates, rules, and conditions as set forth in the appropriate document.

3. Reselling & Government Entities

a. Except as specified for Government Entity, ISDN PRI shall not be used for any purpose for which any consideration is rendered to pay any party other than the Company.

b. Any Government Entity (as defined elsewhere in this document) may authorize any other government entity to use its ISDN PRI. In such cases, the initial primary user will be considered the customer and will be responsible for the payment of all the incurred nonrecurring charges and monthly rates.

4. This section intentionally left blank

5. Equipment Interface Specifications

All customer-provided equipment (CPE) used to interface with ISDN PRI is required to conform with Technical Reference Specifications as used by the Company.






6. Contract Periods

a. The minimum contract period is one month from the date service or additions to service are established and the minimum charge is the authorized rate for one month under a monthly plan or on a contractual basis. For purposes of rate administration each month is considered to have 30 days.

b. The Company may require a contract period longer than one month at the same location in connection with special types or arrangements of equipment or for unusual construction necessary to meet specific demands for service.

c. ISDN PRI is offered on a month-to-month basis. The provision if ISDN PRI service on a month-to-month basis is dependent on the availability and capacity of Central Office facilities. Month-to-month prices will be subject to Company-initiated price adjustments.

d. ISDN PRI is offered under a term contract. Customers may subscribe to ISDN PRI service for an extended period under a term contract which allows a customer to select a 12, 36, or 60 month contract.

e. During the length of the selected term contract, monthly rates for service elements ordered under the plan are subject to change (increase or decrease) as Company initiated price changes become effective. However, any price change will not cause the monthly rate for respective service elements to exceed the price that was in effect at the beginning of the selected contract term.

f. During the term commitment period, the customer may add ISDN PRI services at the same monthly rate specified in the customer's original term commitment.

g. Upon fulfilling the term contract period, if a customer does not elect a new Term contract and does not request discontinuance of service, service will be continued at the month-to-month rates then currently in effect. If the customer elects a new contract term, the rates and options in effect at that time would apply. No installation charges, however, will apply for service continuance whether under a month-to-month or term contract basis.

h. With the written permission of the Company, the obligation to pay the term contract charges for ISDN PRI service may be assumed by another customer if the service has not been terminated and if the other customer intends to continue using the service at the present location and actually continues such use. Such assumption of service does not relieve or discharge the original customer from remaining jointly or severally liable with the transferee for any and all obligations existing at the time of the transfer until the term contract is fulfilled. Service installation charges for ISDN PRI will not apply for this transference, however, other charges outlined in this document may apply. A subsequent activity charge for ISDN PRI will apply if any changes are made to the configuration of the current ISDN PRI service.

i. During a term contract period, a customer may convert to a new term contract of the same or different length if the expiration date for the new contract is beyond the expiration date or the current contract. The new term contract becomes effective upon execution. Customers may also change from a month-to-month arrangement to a term contract. No credit for months under the previous term contract or under the month-to-month plan may be transferred to the new term contract. The customer incurs no liability for the remaining months of the prior term contract since the change is not considered a termination of service. The prices applicable for the new term contract are those currently in effect at the time of transfer. No installation charges will apply for a contract change.






7. Cancellation, Moves, & Early Termination Charges

a. In the event a customer cancels their order for ISDN PRI service prior to the service being established, the loss on equipment and facilities in process of building or being installed, cost of installation labor, cost of removal and other expenses, not to exceed the installation charge(s), will apply.

b. In the event ISDN PRI service is terminated by the customer prior to completion of the contract period, the customer shall be liable for early termination charges equal to 100% of the un-expired portion of the applicable contract period during the first year and 50% of any unexpired portion thereafter, for each ISDN PRI prematurely terminated. In addition to the termination charge, the customer shall also be liable for any unpaid and deferred system and line installation charges.

c. Termination charges are not applicable to changes in the physical location of the ISDN PRI service so long as the service originates in the CenturyTel serving exchange area and the customer retains the current term contract or converts to a new term contract having an expiration date beyond that of the current term contract. Non-recurring charges for the re-design of the ISDN PRI service will apply. The customer will experience some down-time on the ISDN PRI service during the physical move of the transport element.

d. Termination charges do apply to changes in the physical location of ISDN PRI when the new ISDN PRI service originates in a different serving central office area. The current ISDN PRI contract will be terminated and the ISDN PRI service provided at the new location will be treated as a new installation.

e. At the option of the Company, and where technology, regulations, and availability permit, customers may elect to change the physical location of their ISDN PRI service to a different serving central office location, yet retain the ISDN PRI service out of the existing location by converting to Foreign Exchange service. Termination charges are not applicable when the customer retains the current term contract or converts to a new term contract with an expiration date beyond that of the current term contract. Non-recurring charges for the re-design of the ISDN PRI service will apply and the customer will experience some down-time during the physical move of the transport element.

8. Service Substitution

a. A customer may establish ISDN PRI services as a replacement to similar services whether or not those services are under a term contract at the time of substitution. In either case, specific non-recurring charges associated with service substitution will apply.

b. If the services being replaced are under a term contract at the time of substitution, early termination charges will not be applied if the customer contracts for ISDN PRI service under an equal or longer term that commences upon the delivery of the ISDN PRI service.

c. The following services qualify as substitute services for which the aforementioned conditions will apply. Each of these services is described elsewhere in this document.

(1) DSS (Digital Switch Service) – including the DS-1 facility and the corresponding channel components.



INTEGRATED SERVICES DIGITAL NETWORK – PRIMARY RATE INTERFACE (PRI) *


*C. Terms and Conditions (Continued)

9. Subsequent Activity Charge

The ISDN PRI Subsequent Activity Charge (SAC) is applicable for any changes to customer configurations after the initial installation. The SAC is applicable per occurrence and not based on the number of trunks.

10. Temporary Suspension of Service

The Company may, following five (5) days written notice, refuse to furnish, or may terminate the service and remove its equipment under the following circumstances, provided suitable notice has been given to the customer:

a. Upon the continuance of any unpaid regulated amount due for a period of five (5) days following temporary suspension;

b. Upon objection to the furnishing of a service made in writing by or on behalf of any governmental law enforcement agency acting within its jurisdiction, on the grounds that such service is, or will be, used for an illegal purpose;

c. Upon the use of a service in such a manner that, in the opinion of the Company, constitutes abuse or fraud or may tend to injuriously affect the efficiency of the Company's plant, property, or service; or

d. Upon a violation of any of the regulations governing the furnishing of this service.

D. Features

Standard features are offered to the customer at no additional charge when they are available from the serving Central Office. Standard and optional feature availability varies by company, as specified in the Table following the feature descriptions.

1. “B” Channel Packet Switched Data Service - Provides the ability to originate and receive X.25 packet data calls over a predesignated 64 Kbps “B” channel. “B” channels used for Packet Switched Data cannot be used for Circuit Switched Voice or Circuit Switched Data calls. In addition to the standard capabilities and features shown for Packet Switched Network lines, 128 logical channels and a throughput of up to 19.2 Kbps per individual logical channel are included. Optional capabilities and features are also available at the charges shown in that service offering. Usage charges as shown for Packet Switched Data Services apply.

2. Caller Number Identification - Allows the caller's number, if not blocked, to be displayed on compatible CPE when an incoming call is received, including calls made to Direct Inward Dialing (DID) Service telephone numbers.





D. Features (Continued)

3. Caller Name Delivery - Allows ISDN Calling Name Identification with call control to send calling party information to ISDN Class II equipment.

4. Call by Call for FX - Allows Foreign Exchange calls to be directed to and originated from ISDN Prime “B” channels. This provides Call By Call Service selection for incoming and outgoing Circuit Switched and Private Facility services (National ISDN only).

5. Call-By-Call Service Selection - Provides an option to the dedicated channel configuration by allowing channels to be configured to access multiple services on a per call basis. With this feature, separate facilities are not required for individual services, such as DID, DOD, andlocal switched access lines; nor do services require a dedicated “B” channel.

6. Call-By-Call for Tie Lines – Allows Tie Line calls to be directed to and originated from ADS-PRI “B” Channels. This provides Call-by-Call Service selection for incoming and outgoing Circuit Switched and Private Facility Services.

7. Clear Channel Capability (CCC) - Is a characteristic of the transmission paths on the "B" channels for ISDN PRI service that allows the full bandwidth on each "B" channel, 64 Kbps, to be available to the customer. However, depending on the telecommunications network configuration, customer information may be transmitted at either 56 Kbps or 64 Kbps.

8. "D" Channel Backup - Provides a backup "D" channel for a failed "D" channel. This arrangement can be used where multiple ISDN PRI's share a single "D" channel. A predetermined channel on another ISDN PRI automatically takes over the signaling and control functions for circuit switched data and voice calls.

9. "D" Channel Control of Multiple ISDN PRI lines / NFAS - Provides the capability for a single "D" channel to provide the signaling and control information for up to 20 ISDN PRIs. This arrangement allows the twenty-fourth channel on one or more ISDN PRIs to be available for incoming or outgoing voice and circuit switched data. This feature is also known as Non-Facility Associated Signaling (NFAS).

10. “D” Channel Packet Switching – permits a customer to use the “D” channel for packet switched data. This service can be provided on an Individual Case Basis (ICB).

11. Dedicated Trunk Groups - Allows all 23 "B" channels (24 for subsequent trunk groups where technology permits) to be used as stand alone trunk groups. Each "B" channel is capable of handling incoming or outgoing voice and circuit switched data.

12. Digital Voice Transmission - All voice calls are terminated using digital signaling.

(D) (D)

WI 19-09





D. Features (Continued)

13. Direct Inward Dialing (DID) - Permits incoming dialed calls from the exchange network to reach a specific number served by the customer premises equipment without the assistance of an attendant or otherwise provides for unique identification of the call based on digits sent to the customer premises equipment by the Central Office. ISDN PRI will transmit digits to the CPE which can further process the calls as desired. Additional charges found elsewhere in this document will apply for the DID blocks of numbers.

14. Network Name Display – Allows the name of a station user calling over ISDN-PRI to be forwarded for display on a properly equipped customer-provided set. The terminating system may be in the same or a different Central Office.

15. Network Ring Again – enables station users whose Digital PBX is connected to a Central Office by ISDN-PRI to complete calls to a busy station line in another system without redialing. The system may be in the same or a different Central Office.

16. PBX Station ID Capability - Allows the station user’s number (calling party) to be transmitted over the ISDN PRI “D” channel from the customer's CPE PBXs that use the ISDN PRI service. This number is provided by the originating station.

17. System Intercommunication Service – an arrangement that allows the ISDN-PRI “B” Channel(s) to connect to a Centrex System or to another ISDN-PRI that is located in the same Central Office. This optional feature is only available per “B” Channel Circuit for Switched Data/Voice.

18. Unlimited Local Usage - Allows ISDN PRI customers to pay a flat rated monthly charge for usage on circuit-switched voice and circuit-switched data traffic rather than Local Usage Charges as described elsewhere in this document. This applies only to Local Service Areas as defined in this document. It does not apply to Extended Community Calling exchanges nor can it be combined with other service packages.




S = Standard Feature O = Optional Feature (Charges may apply) Blank = Not available

Feature Central WI

Fairwater-Brandon-

Alto

Larson-Read-field

Monroe Cty

Northern WI

North-west WI

Southern WI

MW Kendall

MW WI CenturyTel WI

Tel USA

“B” Chnl Pkt Sw Data Svc

O O

Caller # ID S S S S S S S S S S S Caller Name Delivery

S S S S S O O S O S

Call-by-Call Svc Sel

S S S S S S S S S S S

Call by Call for FX

O O

Call-by-Call for Tie Lines

O O O O

CCC S S S S S S S S S S S D Channel Backup

S O S S S S O O S O S

D Ch Control of Mult/NFAS

S S S S S S S S S S S

D Channel Pkt Switching

O

Ded Tk Gps S S S S S S S S S S S Digital Voice Transmission

S S S S S S S S

DID S S S S S S S S S S S Network Name Display

O O O O

Network Ring Again

O O O O

PBX Station ID Capabiity

S S S S S S S S

System Intercom Svc

O O O O

Unlimited Local Usage

S S S S S S S





E. Application of Charges and Rates

1. The rates and charges shown herein apply in addition to all other applicable rates and charges shown elsewhere in this document.

2. Circuit Switched Voice calls will be subject to Long Distance Message Telecommunications Service charges as specified elsewhere in this document, if applicable.

3. Circuit Switched Data calls will be subject to Local Usage sensitive rates based on minutes of use for local and Extended Community Calling Service or Long Distance Telecommunications Service charges as specified elsewhere in this document.

4. This service is only provided where the hardware and software have been installed in the Central Office equipment in which the service has been requested.

F. Charges and Rates

Telephone USA of Wisconsin, LLC CenturyTel of Central Wisconsin, LLC CenturyTel of Larsen-Readfield, LLC

CenturyTel of Monroe County, LLC CenturyTel of Northern Wisconsin, LLC CenturyTel of Northwest Wisconsin, LLC

Non-recurring ----------------Monthly Contract Rates------------------ Charge Month-Month 12-Month 36-Month 60-Month

1. ISDN PRI Access Line, each(1),(2)

Telephone USA of Wisconsin, LLC $1,200.00 $985.57 $940.57 $850.57 $780.57

CenturyTel of Central Wisconsin, LLC $1,200.00 $985.57 $940.57 $850.57 $780.57

CenturyTel of Larsen-Readfield, LLC $1,200.00 $982.81 $937.81 $887.81 $862.81

CenturyTel of Monroe County, LLC $1,200.00 $995.00 $950.00 $900.00 $875.00

CenturyTel of Northern Wisconsin, LLC $1,200.00 $978.67 $933.67 $883.67 $858.67

CenturyTel of Northwest Wisconsin, LLC $1,200.00 $982.35 $937.35 $887.35 $862.35

2. Substitutional Service Installation $600.00

3. Subsequent Activity Charge (SAC) $200.00

4. ISDN PRI Loop Transport Per ISDN PRI facility Each mile over 3 miles $60.00 $60.00 $60.00 $60.00

(1) A customer establishing ISDN PRI as a replacement to a service as may pay the Substitutional Service Installation Charge rather than the standard installation charge for ISDN PRI Service.

(2) If DID and/or Answer Supervision are required additional charges from DID Service Section will apply.





F. Charges and Rates (Cont’d)

CenturyTel of Wisconsin, LLCCenturyTel of Southern Wisconsin, LLC

Non-recurring ------------------Monthly Contract Rates--------------- Charge Month-Month 12-Month 36-Month 60-Month

1. ADS-PRI Access Line, ea. (1)

CenturyTel of Southern Wisconsin, LLC $1,700.00 $540.80 $530.80 $520.80 $500.80

CenturyTel of Wisconsin, LLC 1,700.00 542.18 532.18 522.18 502.18

2. "D" Channel Backup, ea. Rate specified for Integrated Services Digital Network-Primary Rate Interface (ISDN-PRI) Business Service applies

3. System Intercommunication Svc – per trunk group

Circuit Switched Data/Voice 150.00 35.00

Packet Switched Data 150.00 35.00

4. "B" Channel Packet Switched Data Per "B" Channel 200.00 120.00 110.00 100.00 90.00

5. Call-By-Call for Tie Lines, ea. 75.00 25.00 20.00 17.50 15.00

6. Network Ring Again Per ADS-PRI Equipped Rate specified for Integrated Services Digital Network-Primary Rate Interface (ISDN-PRI) Business Service applies

7. Network Name Display, Per ADS-PRI 300.00 75.00 65.00 55.00 45.00

8. Caller Name Identification, Per ADS-PRI Rate specified for Integrated Services Digital Network-Primary Rate Interface (ISDN-PRI) Business Service applies

9. Additions, Deletions Rearrangements, and Changes of one or more Trunks to existing trunk groups per interface, per occasion, per trunk group 50.00

(1) Rates for DS1 channel termination also apply as specified elsewhere in this Local Terms of Service. Rates for multiplexing, where applicable, apply in addition to the rates stated herein.







------------Monthly Contract Rates--------------- Non-recurring Month to 12 24 36 48 60

Charge Month Months Months Months Months Months

1. ADS-PRI Access Line, ea.(1) 1,500.00 537.35 532.35 527.35 522.35 517.35 512.35

2. "D" Channel Backup, ea. Rate specified for Integrated Services Digital Network-Primary Rate Interface (ISDN-PRI) Business Service applies

3. System Intercommunication – per trunk group

Circuit Switched Data/Voice 150.00 35.00

Packet Switched Data 150.00 35.00

4. "B" Channel Packet Switched Data Per "B" Channel 200.00 120.00 115.00 110.00 105.00 100.00 95.00

5. Call-By-Call for Tie Lines, ea. 75.00 25.00 20.00 18.00 16.00 14.00 12.00

6. Network Ring Again, Per ADS-PRI Equipped Rate specified for Integrated Services Digital Network-Primary

Rate Interface (ISDN-PRI) Business Service applies

7. Network Name Display Per ADS-PRI 300.00 75.00 65.00 60.00 55.00 50.00 45.00

8. Additions, Deletions, Rearrangements, and Changes of one or more trunks to existing trunk groups per interface, per occasion, per trunk group 50.00

9. "D" Channel Packet Data Switching ICB ICB

(1) Rates for DS1 channel termination also apply as specified elsewhere in this Local Terms of Service. Rates for multiplexing, where applicable, apply in addition to the rates stated herein.







--------------------------Monthly Contract Rates---------------------------- Non-recurring Month to 12 24 36 48 60

Charge Month Months Months Months Months Months

1. ISDN PRI Access Line, each (1),(2) $2,500.00 $941.49 $926.49 $911.49 $896.49 $881.49 $866.49

2. Substitutional Service Installation $600.00

3. Subsequent Activity Charge (SAC) $200.00

G. Optional Features - This field intentionally left blank.

(1) A customer establishing ISDN PRI as a replacement to a service may pay the Substitutional Service Installation Charge rather than the standard installation charge for ISDN PRI Service.

(2) If DID and/or Answer Supervision are required additional charges from DID Service Section will apply.



INTEGRATED SERVICES DIGITAL NETWORK – PRIMARY RATE INTERFACE (PRI) ** (Also known as ISDN Prime Service)



CenturyTel of the Midwest-Kendall, LLC

Monthly Payment

Description Nonrecu

rring Charge

Monthly 36

Months 60

Months 84

Months

ISDN Prime (Custom and National) each ** $2,000.00 $514.94 $424.94 $414.94 $414.94

Backup “D” Channel, each Rate specified for Integrated Services Digital Network-Primary Rate Interface (ISDN-PRI) Business Service applies

Call By Call for FX - per trunk group 75.00 25.00 20.00 17.50 15.00

Call By Call for Tie Lines - per trunk group 75.00 25.00 20.00 17.50 15.00

System Intercommunication Service, per trunk group

* Circuit Switched Voice or Data 150.00 35.00

* Packet Switched Data 150.00 35.00

“B” Channel Packet Switched Data - per “B” channel 200.00 120.00 110.00 100.00 90.00

Network Ring Again - per trunk group

Rate specified for Integrated Services Digital Network-Primary Rate Interface (ISDN-PRI) Business Service applies

Network Name Display - per trunk group

400.00 75.00 65.00 55.00 45.00

Caller Name Identification - per trunk group

Rate specified for Integrated Services Digital Network-Primary Rate Interface (ISDN-PRI) Business Service applies

Changes or additions of one or more channels to existing trunk groups on a single ISDN Prime - per occasion, per trunk group 50.00

Telephone Numbers (Current charges for telephone numbers apply) **DS1 channel termination rates as found in the company’s Intrastate Access Service Tariff also apply.

LOCAL TERMS OF SERVICE WISCONSIN 1st Revised Sheet 270.2


INTEGRATED SERVICES DIGITAL NETWORK - PRIMARY RATE INTERFACE (ISDN-PRI) BUSINESS SERVICE

A. Terms and Conditions

See LOCAL TERMS OF SERVICE: CENTURYLINK INTEGRATED SERVICES DIGITAL NETWORK (“ISDN”) for the terms and conditions for Integrated Services Digital Network-Primary Rate Interface (ISDN-PRI) Business Service.

Termination Liability Charges as described in the aforementioned Local Terms of Service will apply if a Customer disconnects all or a portion of the ISDN-PRI Business Service prior to the expiration of the TDP.

B. Rates

The rates, charges and regulations for a 1.544 Mbps interoffice channel apply in addition to the following rates for the interoffice facilities of an interexchange ISDN-PRI Business service arrangement.

1. ISDN-PRI Business Service Arrangement with Two-Way Primary Rate Interface (23-B + D and 24-B)

a. Monthly Rates

COMPANY Month-to-Month(1)

One Year

Two Years

Three Years

Five Years

CenturyTel of Central Wisconsin, LLC $985.57 $940.57 $940.57 $850.57 $780.57 CenturyTel of Fairwater-Brandon-Alto, LLC 804.22 799.12 767.53 762.53 725.85 CenturyTel of Forestville, LLC 985.57 940.57 940.57 850.57 780.57 CenturyTel of Larsen-Readfield, LLC 982.81 937.81 937.81 887.81 862.81 CenturyTel of Monroe County, LLC 995.00 950.00 950.00 900.00 875.00 CenturyTel of Northern Wisconsin, LLC 978.67 933.67 933.67 883.67 858.67 CenturyTel of Northwest Wisconsin, LLC 982.35 937.35 937.35 887.35 862.35 CenturyTel of Southern Wisconsin, LLC 807.67 797.67 797.67 760.98 714.30 CenturyTel of Wisconsin, LLC 680.12 670.12 670.12 660.12 640.12 CenturyTel of the Midwest-Kendall, LLC 679.94 679.94 679.94 556.94 530.44 CenturyTel of the Midwest-Wisconsin, LLC 941.49 926.49 911.49 896.49 866.49 Telephone USA of Wisconsin, LLC 985.57 940.57 940.57 850.57 780.57

(1) A minimum service period of six months is required.

http://www.centurylink.com/tariffs/LTOS_Business_ISDN-PRI.pdf




B. Rates (Cont’d)

1. ISDN-PRI Business Service Arrangement with Two-Way Primary Rate Interface (23-B + D and 24-B) (Cont’d)

b. Nonrecurring charges (All companies)

Commitment Period Initial Additional(1)

Month-to-Month $650.00 $0.00 One Year 450.00 0.00 Two Years 250.00 0.00 Three Years 0.00 0.00 Five Years 0.00 0.00

2. Optional Features Monthly Rate Nonrecurring Charge

a. 2 B-Channel Transfer (2)

Per Primary Rate Interface $75.00 $100.00

b. Call-by-Call/Integrated Service Access Feature Capability Per Primary Rate Interface (Available with Two-Way Primary Rate Interface only) CenturyTel of the Midwest-Kendall, LLC 25.00 35.00 All Other 50.00 35.00

c. Circular Hunt (2)

Per Primary Rate Interface 25.00 0.00

d. D-Channel Backup (3)

CenturyTel of Wisconsin, LLC 120.00 20.00 All Other 50.00 20.00

e. E911 Call Screening (2)

Per Primary Rate Interface (up to 100 station numbers) 125.00 0.00

f. Incoming Call Identification (Caller ID Name and Number) Per Primary Rate Interface 100.00 0.00

g. Main Number ID Capability 0.00 0.00

(1) Additional facilities must be installed at the same customer designated premises on the same trip and placed on the same service order.

(2) Certain equipment restrictions apply.

(3) Available only to customers subscribing to more than one Primary Rate Interface.




B. Rates (Cont’d)

2. Optional Features (Cont’d) Monthly Rate Nonrecurring Charge

h. National ISDN-2 Protocol (1)

Per Primary Rate Interface $ 0.00 $ 0.00

i. Network Ring Again (1)

Per Primary Rate Interface (Available with Two-Way Primary Rate Interface only) 160.00 0.00

j. Premium Package, per Primary Rate Interface (2) 195.00 150.00 Includes: National ISDN-2 Protocol (1)

E911 Call Screening (1)

Incoming Call Identification (Caller ID Name and Number) Call-by-Call/Integrated Service Access Feature Capability 2 B-Channel Transfer (1)

(1) Certain equipment restrictions apply. (2) Only available for customers subscribed to a Two-Way ISDN-PRI Business Service arrangement under a Term

Discount Plan.

3. Nonrecurring Charges

a. Service Establishment Charges consist of:

(1) A Service Ordering Charge as described elsewhere in the Local Terms of Service applies for each order placed, for receiving and recording information, and processing the necessary data in connection with a customer's request for service establishment; and

(2) The applicable Nonrecurring Charge for an ISDN-PRI Business Service Arrangement. This charge covers engineering design, common centralized testing and coordination. Nonrecurring charges do not apply for additional ISDN-PRI Business Service Arrangements installed at the same customer designated premises on the same trip and placed on the same service order.

b. Premises Visit Charge, per ISDN-PRI Business Service Arrangement $125.00

c. Service Change Charges

(a) For termination change at the same premises, Physical, per ISDN-PRI Business Service arrangement $165.00

(b) For termination change at the same premises, Programming, per ISDN-PRI Business Service arrangement $35.00

d. The Move Charge is equal to the sum of the Service Change Charges plus the Premises Visit Charge.

WI 14-07



SWITCHED DIGITAL SERVICES

I. DATAPATH

A. GENERAL

1. Datapath is a digital, central office switched service designed to provide accessconnectivity for data transport to users who do not require full-time point-to-point dedicated services. This service provides for a connection capable of up to 64 Kbps digital transmission between the subscriber location and a suitably equipped end office via two wire subscriber loops. Datapath provides asynchronous data access at speeds from 110 bps through 19.2 kbps and synchronous data access at speeds from 1200 bps through 64 kbps. The availability of all data transmission speeds up to 64 kbps depends on the technical limitations of the network and serving central office.

2. This service permits direct dialing between lines connected to the service and the direct dialing of outgoing calls. Incoming calls are received through direct dialing into the Datapath access lines.

3. This service is not provided for the transmission of voice communications. Use of the service is limited to the transmission of data through digital signals.

B. REGULATIONS

1. Datapath is provided subject to the availability of properly equipped facilities and central offices.

2. The Company is under no obligation to provide Datapath access at a distance from the central office that exceeds the technical limitations of the service.

3. The Company shall not be responsible if changes in any of its equipment, operations or procedures utilized in the provision of Datapath render any facilities provided by a customer obsolete or require modification or alteration of such equipment or system or otherwise affect its use or performance. In such instance and when known in advance, the Company will notify customers of such changes.

4. The Telephone Company makes no guarantee and assumes no liability for the accuracy, performance or non-performance of the Datapath.

5. Datapath is not available for resale of service.




I. DATAPATH (continued)

B. REGULATIONS (continued)

6. Datapath is offered on a tone signalling basis only.

7. Vacation Service is not available for Datapath.

8. The minimum billing period for Datapath is one month.

9. Charges for Datapath do not include equipment or other facilities which may be required at the customer premise and which must be compatible with company facilities.


1. Service Connection Charges

In addition to the Line Connection Charge found below, nonrecurring charges apply.

Line Connection Charge $50.00

2. Monthly Rates

Datapath Line $45.00

3. Local Usage per minute $ 0.03

4. Toll calls placed by the Datapath line will be billed the appropriate message telecommunications service charges.

D. OPTIONAL FEATURES

1. Automatic Line Automatically dials a customer’s pre-programmed telephone number.

2. Speed Calling Allows a customer to dial up to eight (8) frequently dialed numbers through the use of an abbreviate access code.

3. Ring Again Automatically redials a busy telephone number in the same customer group on intraswitch calls only.

All of the above features may not be compatible with each other.

4. Rates and Charges Monthly

Automatic Line, per line $1.00 Speed Calling, per line $1.00 Ring Again, per line $1.00




II. DIALAN

A. GENERAL

1. DMS Integrated Access Local Area Network (DIALAN) Service allows for simultaneous voice and data access to the switched telephone network over a single exchange access line.

2. This service permits dialing between lines connected to the service and the direct dialing of outgoing calls. Incoming calls are received through direct dialing into the DIALAN Service access line.

3. In addition to voice access to the public switched telephone network, DIALAN Service provides data access at speeds from 300 bps through 19.2 kbps for asynchronous communication.

4. DIALAN Service is available to R1, B1 and Centrex access lines.

B. REGULATIONS

1. DIALAN is provided subject to the availability of properly equipped facilities and central offices.

2. The Company is under no obligation to provide DIALAN access at a distance from the central office that exceeds the technical limitations of the service.

3. The Company shall not be responsible if changes in any of its equipment, operations or procedures utilized in the provision of DIALAN render any facilities provided by a customer obsolete or require modification or alteration of such equipment or system or otherwise affect its use or performance. In such instance and when known in advance, the Company will notify customers of such changes.

4. The Telephone Company makes no guarantee and assumes no liability for the accuracy, performance or non-performance of the DIALAN.

5. DIALAN is not available for resale of service.

6. DIALAN is offered on a tone-signaling basis only.

7. Vacation Service is not available for DIALAN.




II. DIALAN (continued)


8. The minimum billing period for DIALAN is one month.

9. Charges for DIALAN do not include equipment or other facilities which may be required at the customer premise and which must be compatible with company facilities.


1. Service Connection Charges

In addition to the Line Connection Charge found below, nonrecurring charges apply.

Line Connection Charge $50.00

2. Monthly Rates (In addition to R1, B1 and Centrex Rates)

DIALAN Line $25.75

3. Local Usage per minute $ 0.03

4. Toll calls placed by the DIALAN line will be billed the appropriate message telecommunications service charges.

D. OPTIONAL FEATURES

Monthly Rate

1. Automatic Line, per line $1.00 2. Ring Again, per line $1.00 3. Directory Number Hunting, per line $1.00



SWITCHED DATA SERVICES

III. MODEM POOLING

A. GENERAL

Modem pooling provides a Datapath customer with the ability to access modems of variable speeds, allowing the customer access to receive or transmit data calls over the analog public switched network. Modem pooling may be purchased on a dedicated or shared basis.

B. REGULATIONS

In a shared modem pool situation, the company makes no guarantee to length of time nor time of day availability of the shared service. Where it is found that a shared user exceeds a reasonable amount of usage, the company reserves the right to require that customer to purchase the dedicated modem pool option.


1. Service Connection Charge

In addition to the nonrecurring charges found below, Service Charges also apply as found elsewhere in the Local Terms of Service.

Monthly Rate NRC’s 2. Dedicated Modem Pool

Modem Access $75.00 $10.00 Line Access, per line $4.25

3. Shared Modem Pool

Line Access, per line $23.50 $10.00



DEDICATED DIRECT DIGITAL SERVICE

A. GENERAL

1. Dedicated Direct Digital Service provides a transmission path to connect customer designated premises directly through a telephone company’s serving wire center.

2. A Dedicated Direct Digital channel is a channel for duplex four-wire transmission of synchronous serial data at the rate of 2.4, 4.8, 9.6, m 19.2 or 56.0 kilobits per second (Kbps). The actual bit rate is a function of the channel interface selected by the customer. The channel provides a synchronous service with timing provided by the Telephone Company through the Telephone Company’s facilities to the customer in the received bit stream.

3. Bridging capability is available as an optional feature to give customers communications capability between three or more locations.

4. Channel Termination includes the local distribution channels connecting customer premises to their serving wire center.

5. Channel Mileage Termination includes all the equipment and facilities needed to terminate a channel between serving wire centers.

6. Channel Mileage Facility in conjunction with channel mileage terminations connect local distribution channels that are in different wire centers. Channel Mileage Facility is measured per airline mileage between the two locations.

B. REGULATIONS

1. In addition to the following, appropriate regulations established in other documents of the Company will apply to Dedicated Direct Digital Service.

2. The minimum billing for Dedicated Direct Digital Service is one month.



DEDICATED DIRECT DIGITAL SERVICE


3. The provision of Dedicated Direct Digital Service and any associated features are subject to the availability of central office and outside plant facilities.

4. As a result of any interface or technical change required of the Company due to FCC rules, the Company shall not be liable if changes in any of the equipment, operations or procedures of the Company utilized in the provision of Dedicated Direct Digital Service, render any customer premises equipment provided by a customer obsolete or require modification or alternation of such equipment or systems or otherwise affect its use or performance.

5. The Company makes no guarantee and assumes no liability for the accuracy, performance or non-performance of the Dedicated Direct Digital Service.


Monthly Non-Recurring Rates Charges

1. Channel Termination, per termination

CenturyTel of Wisconsin $70.00 $195.00 CenturyTel of Southern Wisconsin $40.00 $221.00 CenturyTel of Fairwater-Brandon-Alto$70.00 $195.00 CenturyTel of Forestville $70.00 $195.00 CenturyTel of Larsen-Readfield $70.00 $195.00 CenturyTel of Monroe County $70.00 $195.00 CenturyTel of Northwest Wisconsin $70.00 $195.00 CenturyTel of Northern Wisconsin $70.00 $195.00

2. Channel Mileage Termination, per termination $30.00

3. Channel Mileage Facility, per mile $ 3.00

4. Bridging, per port $30.00 $10.00

An additional channel termination charge and non-recurring charge will apply whenever a spare channel is configured as a leg to the customer designated premises.



DEDICATED DIRECT DIGITAL SERVICE (DS1)

A. GENERAL

1. Dedicated Direct Digital Service (DS1) is a dedicated two-point local service that provides for simultaneous two-way transmission at 1.544 Megabits per second (Mbps).

2. It may be used to connect two customer premises or a customer premises and a wire center.

3. Dedicated Direct Digital Service (DS1) will be provided by the Telephone Company from wire centers appropriately equipped for digital transmission.

Where service is provided via intermediate wire centers, these locations must also be equipped with suitable transmission facilities and equipment. Suitable local facilities must also be available.

4. In the event that such facilities are not available, facility modifications may be performed at additional expense to the customer (e.g., load coil removal, bridged tap removal).

B. REGULATIONS

1. All customer-provided equipment (CPE) used to interface with Dedicated Direct Digital Service (DS1) is required to conform with Technical Reference Specifications as used by the Company.

2. The minimum service period for Dedicated Direct Digital Service (DS1) is one month.





3. If the customer cancels an agreement to purchase Dedicated Direct Digital Service (DS1) before installation is completed, the customer shall pay a cancellation charge equal to all expenses incurred by the Telephone Company to provide Dedicated Direct Digital Service (DS1) to the customer, including the cost of equipment, facilities, installation labor, cost of removals, engineering expenses, and any other related expenses.

When Dedicated Direct Digital Service (DS1) is provided, any manual operations at the customer’s premises are performed by and at the expense of the customer.

4. A credit allowance will be given for interruption of service when the outage consists of 30 consecutive minutes, or more, from the time that the Telephone Company is notified, or the outage is discovered by the Telephone Company, whichever is earlier. Each month is considered to have 30 days, 720 hours. Major fractions of the last additional half-hour, consecutive with each first half-hour, or more, of outage, is considered a full half-hour. Total monthly credits may not exceed the monthly billing of the service affected by the outage.

5. A customer may move one Channel Termination of a Dedicated Direct Digital Service (DS1) to another location in the same serving wire center area, provided the customer remains the same and no lapse in service occurs. However, non-recurring charges will apply to the Channel Termination that is moved.

6. Dedicated Direct Digital Service (DS1) is available under term discount plans for rate periods of 36 months or 60 months. All elements of a term payment plan will expire at the same time.

a. The customer may order additional DS1 capacity during a term discount plan period. The expiration date of the additional capacity(s) will be the same expiration date as the original term discount plan.

b. At the expiration date of the customer’s selected term discount plan period, the customer may continue service under a new term discount plan or on a month-to-month basis at the expired payment plan rates. Rates for service under these options will be at current rates as specified in the administrative instructions.





6. (continued)

c. A termination liability charge will be applicable should the customer discontinue service prior to the end of the term discount plan. This is subject to the following exemptions:

(1) No termination liability charge will be applicable for the Dedicated Direct Digital Service (DS1) when the customer renegotiates a new term discount plan for the same equipment or larger system at the same location for a period of time greater than the time remaining on the existing term discount plan.

d. A termination liability charge will be calculated based on the sum of monthly payments remaining under the customer’s term discount plan, adjusted to the net present value at the date of termination, based upon a 12% APR discount. The termination liability charge is due in full at the date of termination.

C. OPTIONAL FEATURES AND FUNCTIONS

1. Clear Channel Capability is an arrangement, which allows a customer to transport 1.536 Mbps of information on a 1.544 Mbps line rate with no constraint on the quantity or sequence of one and zero bits. Clear Channel Capability is only provided between customer premises where facilities permit.

2. Central Channel Multiplexing is an arrangement that converts 1.544 Mbps channel to 24 channels for use with Voice Grade Services or an arrangement that converts a 1.544 Mbps channel to 23 64.0 Kbps channels utilizing digital time division multiplexing.


Effective: March 2, 2017


D. RATE ELEMENTS

1. Channel Termination

Channel Termination includes the local distribution channels connecting customer premises to their serving wire center.

2. Channel Mileage Termination

Channel Mileage Termination includes all of the equipment and facilities needed to terminate a channel between serving wire centers.

3. Channel Mileage Facilities

a. Channel Mileage Facility in conjunction with channel mileage terminations, connects local distribution channels that are in different wire centers.

b. Channel Mileage Facility is measured per airline mileage between the two locations. c. Dedicated Direct Digital Service (DSI) Channel Mileage Facility is provided only where both

wire centers are equipped with suitable facilities.

E. RATES AND CHARGES (1)

Rate Elements Monthly Rate Non-

Recurring Rates

DS1 Order Charge

CenturyTel of Forestville, LLC - $124.00

All Other Companies - 89.00

Channel Termination, per termination

CenturyTel of Wisconsin, LLC $137.94 $327.00

CenturyTel of Southern-Wisconsin, LLC 266.87 178.00

CenturyTel of Fairwater-Brandon-Alto, LLC 266.87 178.00

CenturyTel of Forestville, LLC 300.23 178.00

CenturyTel of Larsen-Readfield, LLC 266.87 178.00

CenturyTel of Monroe County, LLC 266.87 178.00

CenturyTel of Northwest Wisconsin, LLC 266.87 178.00

CenturyTel of Northern Wisconsin, LLC 266.87 178.00

Channel Mileage Termination, per termination

CenturyTel of Wisconsin, LLC $63.00 -

CenturyTel of Southern-Wisconsin, LLC 116.34 -

CenturyTel of Fairwater-Brandon-Alto, LLC 116.34 -

CenturyTel of Forestville, LLC 116.34 -

CenturyTel of Larsen-Readfield, LLC 116.34 -

CenturyTel of Monroe County, LLC 116.34 -

CenturyTel of Northwest Wisconsin, LLC 116.34 -

(1) Telephone USA of Wisconsin, LLC concurs with the High Capacity Service rates and charges of the CenturyTel of the Midwest -Wisconsin, LLC, Intrastate Access Tariff No. 1.

http://www.centurylink.com/tariffs/wi_mult_acc_t_no_1.pdf



Effective: March 2, 2017


E. RATES AND CHARGES (1)

Rate Elements Monthly Rate Non-

Recurring Rates

Channel Mileage Facility, per mile

CenturyTel of Wisconsin, LLC $13.59 -

CenturyTel of Southern-Wisconsin, LLC 25.10 -

CenturyTel of Fairwater-Brandon-Alto, LLC 25.10 -

CenturyTel of Forestville, LLC 25.10 -

CenturyTel of Larsen-Readfield, LLC 25.10 -

CenturyTel of Northwest Wisconsin, LLC 25.10 -

CenturyTel of Northern Wisconsin, LLC 25.10 -

Clear Channel Capability (Customer ordered option, per system)

$325.00

Central Office Multiplexing $270.00

Term Discount Percentage36 Months 10%60 Months 20%

(1) Telephone USA of Wisconsin, LLC concurs with the High Capacity Service rates and charges of the CenturyTel of the Midwest -Wisconsin, LLC, Intrastate Access Tariff No. 1.





DIGITAL TRUNK SERVICE (DTS) [DS1 behind PBX]

A. SERVICE DESCRIPTION

Digital Trunk Service, referred to as “DTS”, provides a cost-effective method of delivering voice grade service from the serving Central Office to a customer’s premises.

DTS is provided with 1.544 Mbps and the 24 channels may be used for the transport of trunks for termination on customer-provided equipment.

DTS supports Direct Inward Dialing (DID) Service and Local Exchange Business Trunks. Touchtone is a required feature of DTS.

B. REGULATIONS

1. DTS is offered from Central Offices where the Company has arranged facilities for such service. DTS is an arrangement that allows for the direct termination of digital trunks from a digital Central Office to customer-provided equipment. This arrangement supports trunk side features.

The DTS arrangement is comprised of three elements:

a. Trunk Ports; b. DS1 Facility Channel; and c. Digital Interface Termination

2. The rate structure for DTS requires charges for Trunk Ports, DS1 local facility, DS1 central office multiplexing and/or Digital Interface Termination (as required) and End User Common Line Charges (EUCL).

3. Additional charges for Central Office services and features, such as Direct Inward Dialing (DID) Service, are applicable when appropriate.

4. All signals generated by customer provided equipment must comply with the signal and format constraints contained within the Technical Reference Specifications as used by the Company.



DIGITAL TRUNK SERVICE (DTS) (DS1 behind PBX)


5. Availability and functionality of DTS may vary by serving Central Office and switch type.

6. Clear Channel Capability is an optional feature of DTS, allowing the customer to transport 1.536 Mbps on a 1.544 Mbps line with no constraint on quantity or bit sequence.


1. The rates and charges for the service provisioned on the DTS channels are specified below.

2. Rates and charges for DS1 (1.544 Mbps) Service are specified elsewhere in this document.

3. Service charges apply as shown elsewhere in this document for the establishment of DTS.

4. Integrated Service Arrangement Rates Nonrecurring

Monthly Rate Rate a. DS1 Facility

CenturyTel of the Midwest Wisconsin, LLC - DS1 Order Charge - $85.00 - Channel Termination, per termination $165.00 $235.00 - Channel Mileage Termination, per termination $60.00 - - Channel Mileage Facility, per mile $20.00 - - Clear Channel Capability

(Customer ordered option, per system) - $325.00 - Central Office Multiplexing $295.00 - - All Other Telcos Note 1

b. Digital Interface TerminationCenturyTel of Wisconsin, LLC $251.84 36 Month Term $225.84 60 Month Term $199.84 CenturyTel of Southern Wisconsin, LLC $250.40 CenturyTel of Fairwater-Brandon-Alto, LLC $246.80 CenturyTel of Forestville, LLC $243.44 CenturyTel of Larsen-Readfield, LLC $247.28 CenturyTel of Monroe County, LLC $260.00 CenturyTel of Northwest Wisconsin, LLC $246.80 CenturyTel of Northwest Wisconsin, LLC $269.69 CenturyTel of the Midwest-Wisconsin, LLC $251.12

c. Per Port (PBX and DID Trunks)CenturyTel of Wisconsin, LLC $2.75 All Others $5.50

Customers may subscribe to DTS Service on month-to-month basis, or for a term period of either 36 or 60 months. If service is terminated prior to the full term, the customer shall pay a termination charge equal to the difference between the amount that would have been billed for month-to-month service.

(T)(D)

WI 19-09




A. GENERAL

1. Dedicated Direct Digital Service (DS3) is a two-point dedicated service that provides for simultaneous two-way digital transmission at 44.736 Megabits per second (Mbps). It may be used to connect two customer premises, or a customer premise and a wire center.

The service is provided at the option of the Telephone Company where facilities permit.



BRIDGED OR TRANSFER SERVICE

A. GENERAL

1. Where a subscriber wishes to contract for two individual line main stations at two separate locations in the same central office area, but wishes to be able to answer calls for both stations at one location, the arrangements described below are provided.

2. Bridged or transfer service may be employed where one station is at a business location and the other at a residence, or where both stations are at either business or residence locations. (However, such an arrangement is permitted only on the premises of the same subscriber or where the subscriber at the residence location is associated in business with or is an employee of the subscriber at the business location and one individual is responsible for both services.)

3. Where multi-central offices are involved and the subscriber’s business and residence are located in separate central office areas, Foreign Central Office Service can be provided.

B. EQUIPMENT ARRANGEMENTS

1. Bridged or transfer service is furnished according to the following arrangements with the limitations specified.

a. A transfer unit having three-wire circuits with line and cut-off relays is inserted in one of the lines involved at the central office and connected by jumpers to the other line. It is controlled

by grounding the negative side of the first line through a lever key at the first station. When the subscriber wishes to leave the first station he operates the lever key. The unit automatically opens the first station line and connects its incoming line equipment to the terminals of the other line. This connection is made without interfering with the other line telephone or with any call, which may be in progress upon it. Thereafter, incoming calls on the first line are received on the second telephone. If a call is received over either line while the other is in use, busy signals will be received and the call in progress will not be disturbed. Upon returning to the first station, the subscriber restores the lever or switch key. This restores both lines to the original condition. However, if an incoming call on the first line is being answered at the other telephone, the transfer unit will not restore until conversation has been completed, so the call will not be disconnected.

b. Not more than two individual lines may be arranged for transfer service.

2. A directory listing with separate call number is furnished with each access line.

C. RATES

Each access line is charged for at the individual line business or residence rate according to the class of service furnished.

Installation Monthly Charge Rate

Combination access line Central Office control equipment, one way * $5.00

*Service connection, move and change charges as applicable



BRIDGED OR TRANSFER SERVICE

C. RATES (Cont’d)

Business Access Line charges apply to business service and Residence Access Line charges apply to residential service along with other applicable line charges. Nonrecurring charges will also apply. Charges

for facilities provided to the customer on a deregulated basis may also apply.

CenturyTel of Larsen Readfield, LLC CenturyTel of Monroe County, LLC

Rate

Bridged Service $2.50 per month

CenturyTel of Northwest Wisconsin, LLC CenturyTel of Northern Wisconsin, LLC

Rate

Bridged Service $1.00 per month



LEASED LINE SERVICES

A. GENERAL

1. Leased lines are circuits rented from the Telephone Company which are not provided as an integral part of the facilities associated with a class of service offered by the Company, and are provided entirely within one exchange.

2. Leased lines, including private telephone lines, are furnished only for the use of the lessee and are not to be sublet by him or used by any unauthorized person.

3. All apparatus connected to leased lines and any current used over such lines must be in accord with specifications approved for such use by the Telephone Company. The Telephone Company reserves the right to specify protective apparatus which it thinks necessary for the protection of its property and service, and the lessee shall pay therefore as shown in Paragraph A.4 below.

4. Leased lines are offered at the rates shown below, subject to the availability of the suitable facilities. Where it is necessary to install special equipment such as loading coils, repeaters, special relay circuits, etc. in order to insure satisfactory working of the line or for protective purpose, an additional initial or monthly charge, or both, may be made based upon the cost of the equipment so installed.

5. Special construction in connection with leased lines is furnished only as specified.

B. NONRECURRING CHARGES

Installation, move and change charges for Local Private Line Telephone Service are the same as service charges for business service as found in this pricelist.

C. MILEAGE MEASURMENTS

Where points of termination are in separate premises, the shortest airline distance is determined from each point of termination to its serving central office (and between each two serving central offices in multi-office exchanges for each channel provided between such offices), with each segment of mileage being expressed in 1/10 miles and with fractional 1/10 miles considered as full 1/10 miles. The charging mileage is the sum of the mileages for the total number of segments involved.




D. PRIVATE TELEPHONE LINES

1. Private telephone lines are a class of leased lines consisting of telephone circuits terminated in station apparatus or switching equipment but not connected for use in conjunction with local message or toll service.

2. The mileage charges are computed on the airline distances between the switching equipment and stations connected thereto or between stations where no switching equipment is involved.

3. Rates Billing Monthly Code Rate

Talking Circuit

Within one mile of serving central office 4311 $6.00

Each additional 1/10 mile or fraction thereof 4312 $ .60

Equipment for common battery automatic signaling operation at exchanges where equipment is available (equipment is located at central office and line must be routed through central office) 7905 $5.40

E. LOCAL PRIVATE LINE SERVICE

1. A local line is a direct line entirely within one exchange between two communications systems provided for the purpose of communicating between stations of two communications systems.

2. Rates Billing Code Monthly Rate

Within one airline mile of serving central office 4321 $6.00

Each additional 1/10 airline mile or fraction thereof 4322 $ .60

F. LOCAL PRIVATE LINE SIGNAL SERVICE

1. Signal channels are furnished between specific locations for the purpose of remote metering, supervisory control and miscellaneous signaling.

2. Cable conductors will be provided for this type of leased line, where facilities are available. Such usage must not cause interference in any manner with the usage of other circuits by the Telephone Company.





Within 1 airline mile of serving central office 4341 $6.00


G. CHANNEL FACILITIES FOR MUSIC DISTRIBUTION

1. Cable conductors will be provided for this type of leased line, where facilities are available. Such usage must not cause interference in any manner with the usage of other circuits by the Telephone Company.

2. All facilities beyond the terminal block will be furnished, installed and maintained by the customer.


Within one airline mile of serving central office 4343 $6.00


Note: Service connection, move or change charge as applicable.

H. RADIO LOOPS – INTRA-EXCHANGE

Program Channel – Mileage Charges Billing Code Monthly Rate

Non-equalized 1st ¼ mile 4411 $3.50

Each additional ¼ mile 4412 $1.25

Equalized each ¼ mile 4413 $ .35

I. RADIO LOOPS – INTER-EXCHANGE

1. La Crosse Telephone Corporation concurs in the rates, rules and regulations pertaining to inter-exchange radio loops as filed by Wisconsin Telephone Company with the Public Service Commission of Wisconsin.

2. La Crosse Telephone Corporation extends this concurrence to any and all charges, which may be made subsequent to this date by the Wisconsin Telephone Company.

3. La Crosse Telephone Corporation expressly reserves the right to cancel and make void this statement of concurrence at any time it appears that such cancellation is to the best interest of La Crosse Telephone Corporation, but only after compliance has been made with such orders of the Public Service Commission of Wisconsin as may be required in lieu of such cancellation.



EXTENSION STATIONS/OFF-PREMISE EXTENSIONS

CenturyTel of Southern Wisconsin, LLC CenturyTel of Fairwater-Brandon-Alto, LLC

A. GENERAL

1. Extension stations may be furnished in connection with all classes of local service except Public Telephone Service.

2. Extension stations provided in connection with Semi-Public Telephone Service will be restricted to answering incoming calls only.

3. Extension stations must be located in the same local service area as the associated main station.

4. When either the main or extension station is located at a business classification, business rates apply to both stations.

5. Extension stations located outside the building in which the main service is terminated will be furnished under the following conditions.

a. May be located on the premise of another customer provided the other customer has his own separate service at the same location.

b. May be located on the premise of another customer for answering purposes only if the other customer has no separate service at the same location.

c. Mileage charges will be based upon the Cable Route mileage between the locations of the primary and extension stations.

6. Mileage measurements are computed as follows:

a. For two-point channels, the mileage is the shortest mileage distance between buildings with fractional 1/8 miles treated as full 1/8 miles.

b. For multi-point channels, the mileage is the shortest cable route distance between each building in which the channel terminates with fractional 1/8 miles treated as full 1/8 miles. The charging mileage is the combination of such segments of distance which results in the lowest total mileage for the entire channel.

c. When an extension station is so located that it is feasible to bridge the main station circuit and the extension station circuit at the central office, the subscriber shall pay mileage charges only for the cable route mileage between the central office and the extension station.

B. Rates

1. Mileage Charges Monthly Rate

Voice Channel: Initial 1/8 mile $1.50 Additional 1/8 miles .75

Signal Channel: Initial 1/8 mile 1.50 Additional 1/8 miles .75



MILEAGE AND CIRCUIT MEASUREMENT CHARGES

CenturyTel of Forestville, LLC CenturyTel of Larsen-Readfield, LLC CenturyTel of Monroe County, LLC CenturyTel of Northwest Wisconsin, LLC CenturyTel of Northern Wisconsin, LLC CenturyTel of the Midwest-Wisconsin, LLC

A. EXTENSION MILEAGE CHARGES

1. Mileage measurements are computed as follows:

a. For two-point channels, the mileage is the shortest mileage distance between buildings with fractional 1/10 miles treated as full 1/10 miles.

b. For multi-point channels, the mileage is the shortest airline distance between each building in which the channel terminates with fractional 1/10 miles treated as full 1/10 miles. The charging mileage is the combination of such segments of distance which results in the lowest total mileage for the entire channel.

2. Rates

The following rates and charges are in addition to Wisconsin Bell:

a. Mileage Charges Per Month

Each 1/10 mile, or fraction between buildings $1.00

Minimum Charge 2/10 mile $2.00

B. SPECIAL LOOPS 2-WIRE AND/OR CIRCUIT MILEAGE

1. GENERAL

The following monthly charges shall apply for local loops used for private telegraph, teletype, control, interexchange foreign exchange, or other special circuits except the lines between private branch exchange switchboards.

2. RATES Per Month

From central office, per 1/10 mile or fraction thereof, (airline distance) – Cable Pair Rental $1.00

Cable Pair Rental – Minimum Charge 2/10 mile $2.00

3. INSTALLATION

Multi-element charges will apply.

Loops will be equalized at cost.



MILEAGE AND CIRCUIT MEASUREMENT CHARGES

CenturyTel of Forestville, LLC CenturyTel of Larsen-Readfield, LLC CenturyTel of Monroe County, LLC CenturyTel of Northwest Wisconsin, LLC CenturyTel of Northern Wisconsin, LLC

A. TIE LINES

1. GENERAL

A tie line is a direct connection between two points of connection, private branch exchange switchboards, or other authorized devices primarily for the use of intercommunication without using central office trunk lines.

2. RATES

Per Month

Tie Line Mileage

Cable Pair Rental, per 1/10 mile $1.00

Cable Pair Rental – Minimum charge 2/10 mile $2.00

(Mileage is measured airline between the two locations.)

3. INSTALLATION

Any charges applicable to an access line would apply.



FIRE REPORTING SYSTEM - UNATTENDED DIAL EXCHANGES

A. GENERAL

This equipment is designed for communities where volunteer departments provide fire protection.

A fire alarm circuit to which a number is assigned is located in the central office. Telephones at the volunteer firemen’s premises are connected to it by means of the same circuit that connects the subscriber station equipment to the central office. When the fire number is dialed to report a fire, telephones at the premises of the volunteers connected to the circuit ring. Should any of these be busy, a distinctive tone interrupts, giving notice of the call.

B. RATES Service

Connection Monthly

Minimum rate for circuit with 10 or less connections CenturyTel of Larsen-Readfield, LLC * $26.00 CenturyTel of Monroe County, LLC * $23.25 CenturyTel of Northwest Wisconsin, LLC $25.00 $25.00 CenturyTel of Northern Wisconsin, LLC $25.00 $25.00 All Others $25.00 $20.00

For each additional telephone connected CenturyTel of Larsen-Readfield, LLC * $1.75 CenturyTel of Monroe County, LLC * $1.75 CenturyTel of Northern Wisconsin, LLC $2.00 All Others -- $ 1.50

For each telephone equipped with siren control (additional) -- $1.00

In providing this service, the Telephone Company may require a three year contract of the customer.

*Multi-element charges apply.



CALL-PAK


1. General

CALL-PAK is a plan whereby customers may place certain intrastate long distance calls over routes of 26 miles or less in length during certain specified hours at a bulk rate in lieu of the filed Long Distance Message Telecommunications rates for those calls.

2. Regulations

In addition to the regulations set forth in other portions of this document, the following regulations apply to this service.

a. The service applies only to dial station-to-station intrastate long distance messages which the customer dials from his telephone line and completes without operator assistance.

b. This service applies only to calls of 26 miles or less in length on CALL-PAK 26 originated in the following periods:

Full Time Service – 24 hours per day, 7 days per week.

Off Hour Service – during all time periods when dial evening or night toll rates apply.

c. The service is offered subject to the continuing availability of long distance message telecommunications facilities and capacity with other services rendered by the Telephone Company having preference. The service is available only for messages of reasonable duration which will not interfere with or impair this or any other service rendered by the Telephone Company. The Telephone Company may limit the length of messages and the number of customers of this service and may terminate or refuse to furnish service hereunder, if the use of the service would interfere with or impair this or any other service rendered by the Telephone Company.

d. The service is provided only for communications in which the customer has a direct interest and shall not be used for any purpose for which a payment or other compensation shall be received by him from any other person, firm or corporation for such use, or in the collection, transmission or delivery of any communications for others. The service is not available to hotel/motel guests, hospital patients or pay stations.

e. The time at which connection is established governs whether long distance message telecommunications rates or Call-Pak rates apply.

f. Each message is timed by minutes of use with a fraction of a minute being charged as a full minute. The initial calling period is a cumulative total of 60 minutes per month. Any additional time accumulated is charged for in increments of one-tenth hour rounded to the nearest one-tenth.

g. The billing information provided to the customer is limited to the flat rate billing for the monthly initial period and additional increments for the month, if any. The Telephone Company is not required to provide information to the customer concerning the amount of unused initial period calling or additional increments of calling time remaining during the course of the normal billing period. No information relating to specific calls will be provided.

h. For the billing periods in which service is initiated or discontinued, the monthly initial period is 2 minutes per day for the number of days for which service is rendered, and the initial period charge will be adjusted accordingly. Any usage beyond the initial period so adjusted will be billed as additional 1/10 hours. If the service is discontinued in less than 30 days, the minimum charge shall be that for one complete monthly initial period.

i. No customer may simultaneously subscribe on the same telephone line for more than one of these services.



CALL-PAK (cont.)


3. Rates

The rates shown below are in addition to all rates and charges for the associated telephone service and equipment. For customers with more than one line or trunk, the initial period charge will apply once for all lines and trunks billed on the same bill.

All rates are in concurrence with the Ameritech Tariff.

4. Calling Area Served by Call-Pak – By Exchange

a. Listed below are the exchanges to be covered from the Peoples Telephone Company exchanges at Cambria, Fall River, Fox Lake, Randolph and Rio.

b. Cambria Call-Pak Coverage Area

26 Mile Range Brandon Burnett Clyman Horicon Juneau Reeseville Waterloo Waupun

c. Fall River Call-Pak Coverage Area

26 Mile Range_______

Burnett Kingston Clyman Lake Mills Horicon Lebanon Hustisford Markesan Johnson Creek Watertown Juneau Waupun

d. Fox Lake Call-Pak Coverage Area

26 Mile Range________

Clyman Oakfield Columbus Pickett Horicon Reeseville Hustisford Rio Lebanon Rosendale Lomira Theresa Mayville



CALL-PAK (cont.)


4. Calling Area Served by Call-Pak – By Exchange (cont’d)

e. Randolph Call-Pak Coverage Area

26 Mile Range

Brandon Mayville Clyman Oakfield Horicon Reeseville Hustisford Rosendale Juneau Waterloo

f. Rio Call-Pak Coverage Area

26 Mile Range

Beaver Dam Markesan Kingston Reeseville Fox Lake Waterloo



TONE DIAL (TOUCH TONE) SERVICE

1. General

a. Tone dial (touch tone) Service provides for the origination of telephone calls through the use of telephones equipped with push buttons in lieu of a rotary dial. The service requires special central office facilities.

b. Tone Dial (touch one) Service will be provided to all customers who receive dial tone from the Telephone company at no additional charge.



PAYPHONE PROVIDER SERVICE

A. DESCRIPTION

1. Payphone Provider Service provides for the use of customer-provided coin operated or coinless telephones. Payphone Provider Service utilizes a voice grade business access line, Basic Coin Transmission Dial Tone Line, to connect the customer-provided equipment to the Company’s central office.

B. DEFINITIONS

1. Answer Supervision – Line Side - Is an optional feature, which provides the capability of determining when positive answer supervision has been returned by the terminating station. This feature is only available from central offices, which have been equipped to provide this feature and may be incompatible with other optional features.

2. Basic Coin Transmission Dial Tone Line - A network access line used to connect customer-provided coin operated or coinless telephone equipment to and from the telecommunications network.

3. Coin Collection and Return - This coin signalling is provided by the network. Coin collection occurs when a call is completed. Coin return will return the coins to the calling party when a busy signal, or no answer is encountered.

4. Coin Supervision Additive (aka Coin Control) - This is an optional feature provided from central offices that are equipped to provide this feature. The feature is provided when payphone equipment connected to the Basic Coin Transmission Dial Tone Line requires central office coin supervision capability. This feature provides the capability of central office line equipment to pass signals and/or tones from the Basic Coin Transmission Dial Tone Line to a trunk terminating at the Payphone Providers operator service provider. These signals enable the operator service provider to recognize coin deposits and coin returns to the pay telephone user. The Coin Supervision Additive feature also permits a suitably equipped operator service to automatically ring back the originating local exchange service line upon completion of a call.

5. Company - The utility named above.

6. Payphone Provider - Is the customer, or the Company, that subscribes to the Payphone Provider Service.

7. Selective Class of Call Screening - This is an optional feature provided where facilities are available. This screening is provided to alert the operator services system that an originating non-sent paid, operator assisted call is to be restricted to collect, calling card, or third party billing.

WI 18-03




C. RULES AND REGULATIONS

1. The Payphone Provider Service is classified as business service. It is subject to the terms, rates and conditions applicable to business service as described elsewhere in this document.

2. Payphone Provider Service may be provided on a measured service basis, or a fixed rate basis. Applicable message charges apply in all exchanges equipped with appropriate central office metering equipment. A fixed rate charge will apply in all exchanges not equipped with metering equipment.

3. The maximum of one payphone instrument may be connected to one Basic Coin Transmission Dial Tone Line. A Payphone Provider must use a separate line for each payphone instrument installed and will be billed the applicable rate for each line. An answer-only extension may be permitted. Off-premise extensions are not permitted.

4. Directory listings may be provided under the regulations which provide for the furnishing of listings for business service.

5. Directories will be provided to the Payphone Provider on the same basis as business access lines.

6. Company shall not be liable for shortages of coins deposited and/or collected from the Payphone Provider’s payphone instrument.

7. The Company shall not be liable for end-user fraud of any nature occurring at, or in association with, the Payphone Provider’s payphone equipment.

8. Responsibilities of the Payphone Provider

a. The Payphone Provider is responsible for the installation, operation and maintenance of the customer-provided instrument and any associated equipment such as booths, shelves, directories and any other ancillary equipment. The Payphone Provider is responsible for complying with the requirements of the Americans with Disabilities Act. The Payphone Provider is responsible for providing terminal equipment that is hearing aid compatible and meets all standards for handicapped users as required by law, including height restrictions.

b. It is the responsibility of the Payphone Provider to insure its terminating equipment is properly equipped if it desires the optional feature, Coin Supervision Additive.

c. The Payphone Provider is responsible for the payment of all changes originating, or accepted at this service, incurred through the use of the Basic Coin Transmission Dial Tone Line including local messages, toll messages, and calls to directory assistance. The Payphone Provider is responsible for any federal, state or local taxes on the customer-provided payphone or on calls made from that payphone.




C. RULES AND REGULATIONS (continued)

8. Responsibilities of the Payphone Provider (continued)

d. The customer-provided payphone must be registered in compliance with Part 68 of the FCC’s Registration program.

e. The Payphone Provider is responsible for providing at no charge to the caller and without depositing coins:

(1) Access to dial tone, (2) Access to 911 emergency services, (3) Access to operators, (4) Access to 800 numbers, (5) Access to 10XXX numbers, and (6) Access to telecommunications relay service calls for the hearing disabled.

f. The Payphone Provider is responsible for posting and prominently displaying all information required by the Federal Communications Commission or the Wisconsin Public Service Commission.

g. The Payphone Provider is responsible for compliance with the Rules and Regulations of the Wisconsin Public Service Commission or the Federal Communications Commission related to payphone service and equipment.

h. Disconnection of Payphone Provider Service due to a violation of the tariff will be pursuant to the Company’s disconnection procedures.




D. RATES AND CHARGES

The following rates and charges are for Payphone Provider Service only and are in addition to the rates and charges for any other service(s) required to furnish a communications system.

1. Basic Coin Transmission Dial Tone Line (1)

A message charge of ($ ) will be applied per local message originating over the above-listed line.

2. Optional Features

Coin Supervision Additive Monthly Recurring Charge CenturyTel of Wisconsin, LLC $2.26 CenturyTel of Southern Wisconsin, LLC 2.48 CenturyTel of Fairwater-Brandon-Alto, LLC 2.48 CenturyTel of Forestville, LLC 2.48 CenturyTel of Larsen-Readfield, LLC 2.48 CenturyTel of Monroe County, LLC 2.48 CenturyTel of Northwest Wisconsin, LLC 2.48 CenturyTel of Northern Wisconsin, LLC 2.48

Answer Supervision, Line Side Monthly Recurring Charge Per Line $1.60

Selective Class of Call Screening Nonrecurring Charge Per Line $35.00

(1) Charges/rates for a payphone line as found in other sections of the Company’s Local Terms of Service will also apply to Payphone Provider Service.

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PUBLIC ACCESS LINE (PAL) SERVICE


General Description

a. Public Access Line (PAL) Service provides public telephone service to a customer-leased or owned telephone with or without coin collecting devices. Access to the local calling area is provided at a recurring monthly charge. Access to long distance is provided by the presubscribed toll provider. The equipment can be configured to signal the telephone operator that the caller is using a PAL. Fraud protection services will be offered.

Service Conditions

a. PAL Service does not include a directory listing.

b. The telephone number provided by the Company will be displayed on the telephone instrument at all times.

c. Requests to Directory Assistance Service will be charged the applicable rate of the Directory Assistance Provider.

d. The customer shall be responsible for the installation, operation and maintenance of any customer-provided telephone used in connection with this service.

e. All customer-provided telephones shall provide dial tone first to assure emergency access (including 911 when available) to operators without the use of a coin. Where 911 service is not available, detailed instructions for completing coin-free emergency calls must be posted prominently on the telephone instrument.

f. The information labeling on the telephone should clearly advise the user as to the method of payment required.

g. The customer-provided telephone must be registered under Part 68 of the F.C.C. Rules and Regulations or be connected behind a protective coupler registered under Part 68 of the F.C.C. Rules and Regulations.





Service Conditions (Continued)

h. The customer-provided telephone must comply with the requirements of the Telecommunications for the Disabled Act of 1982 (access to handicapped and hearing aid compatible).

i. The customer-provided telephone must be connected to the Company's network in compliance with the current National Electric Code and National Electric Safety Code.

j. Customer-provided coin telephones must return coins to the caller in the case of an incomplete call and be able to accept nickels, dimes, and quarters.

k. Only one telephone may be connected to a given PAL.

l. Payment of PAL Service, toll message service, operator assistance, special charges, or other types of chargeable calls shall be the responsibility of the PAL customer. The Company may require, as a condition of connection, a security deposit to ensure payment. Minimum charges for PAL shall apply when the entire service is discontinued within one calendar month of the service establishment date. The minimum charge will consist of one month’s service, feature rates and the non-recurring charges.

m. The customer will be held responsible for loss of or damage to facilities furnished by the Company regardless if the damage is caused directly by the customer or the public. The customer is responsible for the provision of booths, shelves, directories and all other ancillary equipment.

n. Each customer-provided telephone shall carry an information labeling which identifies the owner and the telephone number to call for reporting problems; the price of a call within the local calling areas; any calling restrictions; and the long distance provider.

o. The customer shall be responsible for the payment of a Customer Premise Visit Charge for visits by a Company employee to the customer’s premises when a service difficulty or trouble report results from the use of customer-provided telephone.





Service Conditions (Continued)

p. When any customer-provided equipment is used with telecommunications services in violation of any of the provisions of this document, the Company will take such immediate action as necessary for the protection of the telecommunications network, Company employees and the public; and will promptly notify the customer of the violation. The customer shall discontinue such use of the equipment or correct the violation and shall confirm in writing to the Company within five (5) days, following the receipt of the written notice from the Company, that such use has ceased or that violation has been corrected. Failure of the customer to discontinue such use or to correct the violation and to give the required written confirmation to the Company within the time stated above shall result in suspension of the customer’s service until such time as the customer complies with the provisions of this document.

q. Toll, Extended Area Service, and Extended Community Calling Service will be charged at applicable rates.

r. Fraud protection includes Billed Number Screening and ANI Screening.

Optional Features

a. The Coin Supervision feature provides the PAL with central office features which are required to provide the capability of coin rating which obtains a rate from the operator position switch table; coin deposit recognition; and the coin collection and return function for coins that have been deposited into the telephone. The method of coin control will be determined by the Company. Coin Supervision is available only from central offices which have been equipped to provide these features. It is the responsibility of the customer to ensure its terminating equipment is properly equipped if it desires the Coin Supervision feature.

b. ANI line screening is an optional service which is designed to specifically identify calls placed from the PAL.

c. Billed Number Screening is an optional service that provides confirmation of BNS codes associated with a line to which the call is to be billed.

d. Line side answer supervision provides positive answer supervision returned by the terminating equipment. This feature is only available from central offices which have been equipped to provide this feature and may be incompatible with other optional features.





Rates

A. Public Access Line Service rates are found in other sections of the Company’s Local Terms of Service. The PAL access line must be provisioned with the EAS Non-Measured Calling Option or the EAS Measured Option for Business Service.

B. Other PAL Service Rates

Nonrecurring Charge

Monthly Recurring Charge

Coin Supervision N/A (1)

Answer Supervision- Line Side N/A $1.60 ANI Line Screening (2) $10.00 N/A

(1) Coin Supervision rates apply as defined in the CenturyLink Operating Companies Tariff F.C.C. No. 8..

(2) Operator Services provided by Ameritech will also include their service charge for ANI Line Screening.

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PUBLIC INTEREST TELEPHONE SERVICE


GENERAL

a. Public interest telephone service is provided without charge at locations deemed appropriate by the telephone company and will comply with regulations provided in the Wisconsin Administrative Code.

b. Public interest telephones are provided primarily for the use of the transient public for outgoing service; other use of the service is considered incidental.

c. All public interest telephones are equipped with a coin collecting device except that the telephone company may furnish, in selected locations, public telephones without a coin collecting device to permit origination of local, extended community calling (ECC), or long distance messages to be invoiced on a third number billing, a credit card, or a collect basis.

d. Off Premise Service or Directory Listings are not provided with public interest telephone service.

RATES

Local Message Rate -

$ .35 per message - All Other Exchanges

ECC Message Rate - $ .60 per message - All Exchanges

An ECC Local Message completed using the assistance of an operator or operator service capability are charged the rate specified under Extended Community Calling Rates, CenturyTel of the Midwest-Wisconsin, LLC plus an Operator Assisted Service Charge.



Digital Business Network Service (DBN)

Equipment connected to the Company’s network on or after February 16, 2020, must, upon connection to the Company’s facilities, be configured by the Customer or equipment manufacturer to allow direct “911” dialing by any end user and must be configured to send MLTS notifications as described in General Regulations 22.

1. DBN is a local exchange telecommunications service available only to customers served from suitably equipped central offices.

2. DBN is a digital central office based service, which provides the versatility of a customer owned PBX or key telephone system. As technology advances, DBN software can be altered in order to offer new features and services.

3. If remote units are required to provide switching capabilities for intra-communication purposes, they will be located on Company selected sites located on the customer’s premises. Any remote units and all system cabling used in association with DBN Service are provided by and remain the property of the Company.

4. Definitions of Features

Access to Customer Premise Music/Announcement Source This feature provides trunk access to support a customer provided music source or customer provided announcement equipment. Allows selected stations access to a customer provided music source or customer provided announcement system.

Audio Interlude – This feature provides the ability of a customer group to have music and/or announcement applied to a calling line while on hold or in a queue for certain features.

Auto Answer Back - This Feature, when implemented on a hands-free business set, allows any incoming call to the Primary Directory Number of the set to be automatically answered after four seconds. Conversation takes place through the speaker of the unit.

Auto-Line – This feature provides automatic connection between a station and a predetermined location.

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4. Definitions of Features (continued)

Automatic Call Distribution – This feature provides efficient handling of large volumes of incoming calls by distributing them evenly among a designated group of answering positions or agents. See Section 10, Sheet 18 and 19.

Automatic Route Selection – (includes Expensive Warning Tone) - Automatic Route Selection allows an outgoing call to be automatically completed by the least cost route available. If the primary route is busy, the ARS feature automatically tries alternate routes. If alternate routes are tried, an expensive warning tone can be programmed to inform the station user.

Authorization Code [1]– This feature allows a station user to override the assigned restriction level for a single call.

Business Set Combined Equipment per Line – This is applicable whenever a Business Set is used in conjunction with the line.

Business Set Intercom – This feature allows a Business Set user to directly terminate upon another pre-designated Business Set Key by depressing the Intercom Feature Key.

[1] Authorization Codes configured on and after February 16, 2020 must be configured to allow end users to dial “911” directly without dialing “9” or any other prefix code prior to dialing “911” as described in General Regulations 22.


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Call Back Queueing – This feature allows a station user encountering an all trunks busy condition to program their telephone to alert them when a trunk becomes idle. When alerted and answered, the system will automatically place the call.

Call Forwarding – Busy Line – This feature provides the option of fixed forwarding of a station’s incoming calls to a predetermined number if the station is in a busy condition. This is established and changed by the Telephone Company.

Call Forwarding – Does Not Answer – This feature provides the option of fixed forwarding of a station’s incoming calls to a predetermined number if the station does not answer. This is established and changed by the Telephone Company.

Call Forwarding – Variable – This feature provides the option of forwarding all the station’s incoming calls to variable stations. This feature is established and changed by the station user.

Call Hold – This feature allows the user to hold one call for any length of time provided neither party goes on-hook. With a call on Call Hold, the station user holding the call can place another call.

Call Park – This feature allows a station user to park a call and then retrieve it again from the same or a different station.

Call Pick-Up – This feature allows a station user to answer incoming calls to another station within his defined pick-up group.

Call Transfer Individual – All Calls – This feature allows a station user to contact a third party while on a call, establish a three-way conversation and then drop off allowing the two other parties to remain connected.

Call Waiting Exempt – This feature permanently inhibits Call Waiting Originating and Dial Call Waiting from being imposed on a station.

Call Waiting – Originating – This feature allows an originating line to impose a call waiting tone automatically on a busy called line that is in the Customer Group.





Call Waiting – Terminating – This feature allows a station user, already talking on the phone, to be informed by a tone that another call is waiting to reach the station. The station user can put the existing call on hold and answer the second call.

Calling Name Display – This feature enables the name of the calling or called party to be displayed on incoming and outgoing calls, respectively. The names displayed are those data filled through service order to correspond to particular directory numbers (DNs). The feature is provided for calls within and between customer groups.

Code Calling – This feature provides access to customer provided code calling signalling devices.

Console – This provides the software needed if an attendant console is required.

Console Alerting – This feature allows an attendant to be alerted to an enqueued emergency call while the console is in any of the following states: idle, active on any type of call, position busy, or night service.

Customer Station Change and Administration – This feature allows the customer to make authorized changes in their customer group’s programming. This rate does not include the terminal needed to access the system.

Data Trunks, Each – If a customer has a data unit for use with digital data transmission, additional software is required. The data unit is not provided in this cost. This charge is in addition to the basic line rate.

Delay Announcements for Queued Calls – Delay Announcements can optionally be used to inform a caller that his or her call has been placed in queue. The delay announcement can be repeated at regular intervals until an idle station becomes available.

Dial Call Waiting – This feature permits a station user to impose a call waiting tone on a busy station within their customer group that normally does not have call waiting. This feature is applied at the discretion of the calling station user by dialing an access code.

Direct Inward Dialing (DID) – This feature allows incoming calls from the exchange network to reach a specific station without attendant assistance.

Direct Outward Dialing (DOD) – This feature allows station users to place external calls to the exchange network without attendant assistance.

Direct Station Selection – This feature adds new answering position functions to the Meridian Business Set (MBS) by providing the following on one feature key: a. Busy Lamp Field – which allows a business set user to monitor station status of a

directory number through the use of business set lamp states, and b. Direct Station Select (DSS) capability – provides direct dialing to a monitored directory

number.

Direct Call Park – This feature provides stations with the capability of parking one call against any validstation directory number appearance in the system. It can then be retrieved from any other station within the customer group.

DISA (Direct Inward Station Access) – This feature allows authorized user to call in from the exchangenetwork and gain access to a customer group including all features associated with that group.





Distinctive Call Waiting Tones – This feature provides a different call waiting tone cadence for internal and external calls.

Distinctive Ringing – This feature provides different ringing patterns for internal and external calls.

Do Not Disturb – This feature allows the attendant to put a single station, groups of stations, or all stations in a Do Not Disturb state. Any calls directed to these stations will receive busy, an attendant or ring another telephone. Outgoing calls can be made while in the Do Not Disturb state.

Executive Busy Override – This feature allows a station user to access a busy station.

Group Intercom – This feature allows a station abbreviated dialing to other station members within the same Group Intercom. The number of members will determine the dialing scheme.

Hunting - Sequential – Each line of the hunt group has it’s own unique directory number. Hunting starts at the number dialed and ends at the last number in the hunt group. Circular – Each line of the hunt group has it’s own unique directory number. All lines in the hunt group will hunt regardless of which number was dialed. Multiline – Only a pilot number is associated with a Multiline Hunt Group. Hunting starts at the pilot directory number and ends at the last line in a sequential fashion. Distributed Line Hunting – Only a pilot number is associated with this feature. This hunt group provides distribution of the workload.

Last Number Redial – This feature allows a station user to redial the last number dialed by utilizing an access code.

Loud Speaker Paging per Arrangement – Loudspeaker access permits stations to dial an access code to connect to loudspeaker paging equipment.

Make Set Busy – This allows the station the option of making the line busy to incoming calls. The station can still be used for outgoing calls.





Malicious Call Hold – This feature allows a business set to hold a connection within the switching unit on a malicious call, enabling the call to be traced back to the originating party.

Meet Me Conference – This feature allows a user to arrange a conference in advance by instructing all conferees to dial a specific number at a given time.

Message Waiting (Lamp Indication) – If your telephone is equipped with a lamp, this feature will light the lamp if you have received a Voice Message or a Message Waiting.

Message Waiting (Stutter Dial Tone) – This feature allows a station user to activate Message Waiting to an unanswered/busy station. It also permits the station who received the Message Waiting feature to dial an access code and be connected to the station that had activated the feature. The station user is informed that a message has been left by receiving a stuttered dial tone.

Permanent Hold – This feature allows a station user to place a call on hold and return the handset to the cradle. A recall reminder is available to inform the user that a call is being held.

Personal Ringing – Personal Ringing enables one primary directory number and up to three secondary directory numbers to be assigned to a line. A specific unique ringing pattern and call waiting tone is assigned to each directory number so that the incoming call can be individually identified.

Preset Conference 6 – This feature allows a station, trunk or an attendant console to establish a preset conference with up to 6 conferees. This is achieved by dialing a specific preset conference directory number.

Ring Again – This feature allows a station user encountering a busy station to be automatically notified when the station becomes idle.

Simplified Message Desk Interface (SMDI) – This feature provides an integrated automated interface between a Digital Business Network Service subscriber and their on-premise voice mail system. Information about a call is forwarded to the voice mail system with the system activating a message waiting indication for the subscriber.

Speed Calling Short List – This feature allows a user to dial an individual list of selected numbers using an access code and one digit.

Station Controlled Conference 6 – This feature allows a station user to establish a conference call consisting of more than three conferees but not more than six.





Station Message Detail Recording – This feature provides the capability to accumulate call detail information from each station.

Station to Station Dialing – This feature allows station users to call each other using stationextension numbers.

TAFAS with Console – This service provides for the handling of calls when the attendant is absent. TAFAS (Trunk Answer From Any Station) allows any station in the Customer Group to answer an incoming call by dialing a code. The code is dialed when the TAFAS alerting device sounds.

Three-Way Calling – This feature allows a station user to add a third party to the conversation.

Touch -Tone – This feature provides for touch-tone signalling.

Uniform Call Distribution – This feature allows for an even distribution of incoming calls to a listed directory number answered by a group of single line stations. Each station has it’s own directory number.

5. Liability of the Telephone Company

a. The Telephone Company makes no guarantee and assumes no liability for the accuracy, performance or non-performance of the DBN Service Features. Credit adjustments for interruptions of service will be made as provided in Section 10-B4 of this document.

b. The Telephone Company makes no guarantee and assumes no liability for resale or sharing by the customer of the DBN Service Features and its associated facilities, including (without limitation) the failure of any person to pay that customer’s billing for any reason whatsoever, including (without limitation) denied toll calls and toll fraud.

6. Conditions

a. The Company will furnish one alphabetical and one classified directory listing on a per DBN summary account, without charge. Additional listings are offered subject to the provisions set forth in elsewhere in this document.




6. Conditions (continued)

b. The rates and charges shown for DBN Service apply to establishment of DBN Service only. Other services as provided for in the tariffs/documents of the Company may be furnished in connection with this service at rates and charges specified for such services.

c. Each request for establishment of a DBN Service system must be placed in writing by the customer. Should the customer elect to cancel such a request after acceptance by the Company and before the start of the initial contract period described below, he may do so subject to notice in writing and payment to the Company for all resulting non-recoverable labor and material costs.

d. DBN Service is offered on a contractual basis commencing on the date the service is established.

e. In the event that the DBN Service is terminated by the customer prior to completion of the customer’s contract period, a termination charge will be paid by the customer to the Telephone Company for the unexpired portion of the applicable contract period. The applicable termination charge will be developed by the Telephone Company and billed to the customer based on the formulae and criteria specified below:

e.1 If the customer elects a 12-36-60 or 84 month contract and terminates the contract prior to the expiration of the applicable contract period, the termination charge shall be equal to the applicable monthly rate specified elsewhere times the number of DBN lines initially in service, times the number of months in the unexpired portion of the applicable contract period.

e.2 In addition to the termination charges specified in e.1, the customer shall also be liable for any unpaid and deferred system and line installation charges.

e.3 If the customer cancels an agreement to purchase DBN service before installation is completed, the customer shall pay a cancellation charge equal to all expenses incurred by the Telephone Company to provide DBN service to the customer, including the cost of equipment, facilities, installation labor, cost of removals, engineering expenses, and any other related expenses.

f. When DBN Service is provided, any manual operations at the customer’s premises are performed by, and at the expense of the customer.




f.1 Upon request, the Company will correct a failure caused by customer initiated software changes, will update software records, or make subsequent line and/or feature additions on a time and material basis at labor rates as specified following:

Each Additional First Half Hour or Half Hour or

Labor Period Fraction Thereof Fraction Thereof

(a) Basic Time, Business Day, Per Technician $28.50 $19.50

(b) Overtime, Outside the Business Day, Per Technician $42.75 $29.25

(c) Premium Time, Outside the Business Day, Per Technician $57.00 $39.00

f.2 Basic Time rates apply for the time the Telephone Company is open for business, Monday through Friday. Overtime rates apply any time outside the business day and all day Saturday. Premium rates apply all day Sunday and on all Telephone Company approved holidays.

g. Suitable and sufficient space for any remote units required shall be leased by the Company from the customer.

g.1 Suitable space includes provisions for atmospheric control, which encompasses the following environmental requirements: (1) dust free, (2) controlled temperatures ranging from 50 to 86 Fahrenheit, with consideration given to heat loss and/or gain of the equipment, and (3) relative humidity of 20% minimum and 55% maximum.

g.2 Commercial power necessary to operate the remote units, if required, located on the customer’s premises shall be provided by the customer.

h. Rotary dial stations are not capable of accessing all DBN Service features.




i. DBN Service system lines are not subject to the Business Touch Calling Service rates set forth in this document.

j. DBN Service system lines are not eligible for Vacation Service Rates set forth in this document.

k. Direct Inward Dialing Charges set forth in document do not apply to DBN Service system lines.

l. This document contemplates the use of central office equipment selected by the Company. When special central office equipment or features are provided at the request of the customer, special assembly rates and charges may be applied in addition to those shown herein.

m. This document (including the rates and charges shown herein) for DBN Service is subject to such charges or modifications as the Public Service Commission of Wisconsin may from time to time direct or allow in the exercise of its jurisdiction.

7. Rates

a. DBN Service rates are dependent upon the distance measured in airline mileage from the customer’s location to the serving Central Office. The Service is offered via the following contract options: 12 months, 36 months, 60 months and 84 months.

b. The rates and charges shown herein apply in addition to all other applicable rates and charges shown elsewhere.

c. The following rates apply during the initial contract period and until the service is discontinued.

c.1 DBN Service provides the following five basic line classes:

Unrestricted Partially restricted-originating Partially restricted-terminating Partially restricted-originating/terminating Fully restricted




7. Rates (Cont’d)

c.2 Basic DBN Service (Basic Line Charge)

Tariff System Line Line Code Install Install 12 Mo. 36 Mo. 60 Mo. 84 Mo.

3-6 $120.00 $35/Line $18.16 7-20 360.00 $35/Line 16.51 $12.96 $10.16 $9.01 21-50 600.00 $35/Line 16.06 12.56 9.81 8.76 51-100 840.00 $30/Line 15.66 12.31 9.61 8.56 101-200 1080.00 $30/Line 15.16 11.96 9.31 8.31

201+Telecommunications Utility Individual Contracts Digital Business Network Service is offered individual contracts to those customers whom subscribe to this service for 201 or more DBN Lines. The Telephone Company will cause each individual contract or contract revision, to be:

Filed with the Wisconsin Public Service Commission within 20 days after such contract is executed.

Compensatory. Total charges to the customer will recover the Telephone Company’s appropriate costs to provide the service to the specific customer.

Commission Jurisdiction The receipt of any contract or amendment to a contract established under this document shall not constitute approval of all terms and provisions therein. The commission retains jurisdiction to investigate on its own motion or upon complaint any contractual term or provision under which the service is offered, and to take any necessary action pursuant to such investigation, including issuing orders.

c.3 Outside Plant Facilities

Airline mileage for main station line outside plant facilities is measured from the serving Central Office to the network interface arrangement at customer’s premises (for all DBN Lines).

Tariff Code Airline Mileage Monthly Rate

2876 0 to ½ $ 2.75 2877 ½ to ¾ 4.10 2878 ¾ to 1 5.40 2879 1 to 1 ¼ 6.70 2880 1 ¼ to 1 ½ 8.05 2881 1 ½ to 1 ¾ 9.35 2882 1 ¾ to 2 10.65 2883 2 to 2 ¼ 12.00 2884 2 ¼ to 2 ½ 13.30 2885 2 ½ to 2 ¾ 14.65 2886 2 ¾ to 3 15.95 2887 Over 3 18.55




c.4 DBN Service Features

Each DBN main station line is equipped with the following standard features:

Direct Inward Dialing Call Transfer Individual-All Calls Direct Outward Dialing Three-Way Calling Touch-Tone Station to Station Dialing

The following package of standard feature capabilities may be activated for individual lines in the system:

Call Forwarding-Busy Line Speed Calling Short List Call Forwarding-Does Not Answer Group Intercom Call Forwarding Variable Call Hold Call Waiting-Terminating Permanent Hold Hunting Ring Again

c.5 Enhanced DBN Service

The following features are included in the enhanced DBN Service. These features may be activated for individual lines in the system:

Call Pickup Call Park Business Set Intercom Directed Call Park Last Number Redial Station Controlled Conference 6 Executive Busy Override Auto Line Make Set Busy

Call Waiting Exempt Malicious Call Hold Auto Dial Call Waiting Originating Directed Call Pickup Dial Call Waiting Personal Ringing

Direct Station Selection

Monthly Charge: $.75 per station for 5 of the above customer-chosen enhanced features $.10 per station per additional enhanced feature

Non-Recurring Charge: Additions, changes and deletions will be charged at a rate of $10.00 per occasion for any number of features.




c.6 Optional Features

Line Features: (charged per line) Tariff Code Monthly Rate NRC’s

Business Set Combined Equipment, Per Line $ .25 $10.00 Uniform Call Distribution Per Line 1.75 10.00 Message Waiting (Stutter Dial Tone) .20 10.00 Message Waiting (Lamp Indication) 3.00 10.00 Distinctive Ringing .20 10.00 Distinctive Call Waiting .20 10.00 Auto Answer Back .25 10.00 Speed Call –30 .24 10.00 Speed Call –50 .25 10.00 Speed Call –70 .30 10.00 Do Not Disturb-Per Line .10 60.00 Calling Name Display .65 10.00

c.7 System Features: (charged per customer group)

Virtual Facility Group Per Group $ 15.80 $60.00 Data Trunk, Each 16.00 60.00 Automatic Route Selection Per Customer

(Includes Expensive Route Warning Tone) 63.20 700.00 Station Message Detail Recording, Per Customer 36.00 120.00 Access to Customer Premise Music/Announcement Source 36.00 52.00 Customer Station Change and Administration 370.00 200.00 Console 20.00 120.00 Console Alerting 5.25 60.00 Delay Announcements For Queued Calls 19.00 52.00 TAFAS w/Console 1.55 60.00 DISA 12.00 60.00 Authorization Code .00 60.00 Code Calling-Per Code 9.00 60.00 Loud Speaker Paging Per Zone 30.00 60.00 Call Back Queueing 4.50 10.00

Line Music on Hold MOH 3-6 7.00 60.00

7-20 12.00 60.00 21-50 16.00 60.00 51-100 20.00 60.00 101-200 30.00 60.00 201+ Contract




7. Rates (continued)

c. (continued)

c.7 System Features (continued)

Monthly Rate NRC’s

Meet Me Conference 6 $30.00 $50.00 Pre Set Conference 6 $30.00 $50.00

Meet Me Conference 30 $60.00 $50.00 Pre Set Conference 30 $60.00 $50.00




c.8 Complex Trunk Charge

A complex trunk rate will apply whenever a multi-line system is interconnected with DBN Service.

Centrex lines that terminate in key system common equipment or other CPE that performs pooling or switching functions must be provided in a “squared” arrangement in order to retain Centrex listed rates. A “squared” arrangement is one in which the number of Centrex lines equals the number of stations/lines served by the CPE common equipment and/or switching equipment. If the number of stations served by the CPE common equipment and/or switching equipment exceeds the number of Centrex lines, the Centrex lines will be rated at the appropriate Key Trunk or PBX Trunk rates plus $6.00 per trunk for the additional Centrex functionality.

c.9 Simplified Message Desk Interface (SMDI)

The following per line rates and charges apply for contract periods ranging from month-to-month to 60 months. Contract rates are subject to termination liability as specified in Paragraph 6.e based on the applicable rates specified below:

Install Charge Monthly Rate 12 months 24 months 36 months 60 months

$170.00 $125.00 $110.00 $105.00 $100.00 $90.00

c.10 DBN Caller ID and DBN Caller ID Name Delivery Service

a. Description

Advanced Custom Calling Services are also available for DBN lines.

DBN Caller ID Service provides for the display of the incoming telephone number and DBN Caller ID Name Delivery provides the incoming telephone name and number on a customer-provided device attached to the customer’s DBN Service Line or on a telephone or answering machine equipped with a built in display screen.DBN Caller ID and DBN Caller ID Name Delivery Service will forward the callingnumber or calling number and name of the incoming call from the appropriately equipped Central Office to the customer-provided display device.

DBN Caller ID and DBN Caller ID Name Delivery Service also provide the display of the date and time of incoming calls.




7. RATES (continued)

c.10 DBN Caller ID and DBN Caller ID Name Delivery Service (continued)

b. Regulations

The Company will forward all telephone numbers and names subject to technical limitations.

DBN Caller ID and DBN Caller ID Name Delivery Service are optional line features for Centex lines.

Free Per Call Blocking Service is available to DBN Service customers who are served from appropriately equipped Central Offices.

DBN Service customers may prevent delivery of their telephone number and name to Caller ID subscribers on a per call basis by activating the appropriate Caller ID activation code prior to placing the call.

The DBN Service customer is responsible for providing equipment that is compatible with DBN Caller ID and DBN Caller ID Name Delivery Service.

c. Charges and Rates

The following charges and rates are in addition to the charges and rates to furnish a communication system.

Non-Recurring Charge Monthly Rate

DBN Caller ID Service $10.00 $3.25 DBN Caller ID Name Delivery Service $10.00 $4.75



DIGITAL BUSINESS NETWORK SERVICE (DBN)

7. RATES (continued)

c.11 Facility Termination

a. Description

Facility termination provides for the connection of a non-Centrex facility to the Central Office such as TIE lines, WATS and FX lines.

b. Charges and Rates

Monthly Rate

Tie line termination charges, per TIE line $20.00 T-1 termination charges, per channel $15.00 FX termination charges, per FX $20.00

8. SERVICE GUARANTEE

a. Description

Service Guarantee is an option that allows Digital Business Network (DBN) Service customers to receive a credit for the payment of the following nonrecurring charges if the customer is not satisfied with the service within the first sixty (60) days service is established.

System Install Charge Line Install Charges Enhanced Services Nonrecurring Charges Line Features Nonrecurring Charges System Feature Nonrecurring Charges Programming/Software Nonrecurring Charges

b. Regulations

(1) The Service Guarantee option is available only to DBN Service customers that elect the 12-month, 36-month, 60-month or 84-month contract options.

(D)

WI 19-09




8. SERVICE GUARANTEE (continued)

b. Regulations (continued)

(2) The Service Guarantee option is limited to DBN Service customers with 3 to 100 lines.

(3) The Service Guarantee option is not available to DBN Service customers who have the following optional services:

Automatic Call Distribution (ACD) Service Advanced Digital Centrex

(4) Customers can make changes to their DBN Service System (station line features, additions, etc.) within the initial 60-day Service Guarantee period and remain eligible for the Service Guarantee option.

(5) Customers that elect this option and terminate their DBN within the initial 60-day Service Guarantee period and have new service installed will be responsible for the applicable nonrecurring charges to establish the new service (i.e., Business Access Lines, Business Trunks, etc.)

(6) Customers that elect this option and terminate their DBN Service within the initial 60-day Service Guarantee period and have their prior (identical) service installed, will not be responsible for the applicable nonrecurring charges to establish the customer’s prior service (i.e., Business Access Lines, Business Trunks, etc.)



ADVANCED DIGITAL CENTREX (ADC)

CENTURYTEL OF NORTHWEST WISCONSIN, LLC



1. Digital Centrex Service ISDN Service (hereafter referred to as Advanced Digital Centrex (ADC).

Advanced Digital Centrex lines provide access to Circuit Switched Voice Service and Circuit Switched Data Service. This arrangement utilizes an ADS-BRI basic rate interface that provides for two 64 Kbps “B” channels and one 16 Kbps “D” channel (2B+D).

2. Where available, a maximum of 8 services, two of which may be “B” channel services, are

permitted for each Centrex Service ISDN Line.

B. ADC (National ISDN Standards)

1. Centrex Service provides for the following ISDN Lines:

a. Advanced Digital Centrex lines provide for features and capabilities that are standardized and available from Central Office switches so equipped. ADC lines utilize Customer-Provided Equipment that is standard and as such is not dependent on the type of serving Central Office switch.

C. ADVANCED DIGITAL CENTREX SERVICES DESCRIPTIONS 1. Circuit Switched Voice Service

a. Circuit Switched Voice Service provides the ability to originate and receive circuit switched voice calls over the 64 Kbps “B” channel.

b. In addition to the Standard Centrex Line Features, Circuit Switched Voice Service provides for the following standard features:

Caller ID Caller ID Intercom Caller ID Intragroup

c. The Standard Circuit Switched Voice Service Features are described below:

(1) Caller ID – An arrangement that allows the caller’s number, if not blocked, to be displayed on properly equipped customer-provided sets for incoming calls received from outside the system.

(2) Caller ID Intercom – An arrangement that displays the calling intercom number on a properly equipped customer-provided set.

(3) Caller ID Intragroup – An arrangement that displays the calling Centrex Service Line number on a properly equipped customer-provided set for calls within the system.

2. Circuit Switched Data Service

a. Circuit Switched Data Service provides the ability to originate and receive circuit switched data calls over the 64 Kbps “B” channel. Customer information can be transmitted up to 64 Kbps.

(N)

(N)

WI2020-10





C. ADVANCED DIGITAL CENTREX SERVICES DESCRIPTIONS (continued)

2. Circuit Switched Data Service (continued)

a. Circuit Switched Data Service provides the following standard features:

Calling Display on Intercom Calls Call Diverting Far End Disconnect Supervision Hunt Group for Shared Data Access Intercom Calling Speed Calling – Short

b. The Standard Circuit Switched Data Service Features are described below:

(1) Calling Display on Intercom Calls – An arrangement that displays the calling intercom number on a properly equipped customer-provided set.

(2) Call Diverting – An arrangement that provides the capability to allow calls to be completed to:

Intercom only (Fully-restricted) Intercom and local calls (Semi-restricted) Intercom, local calls and toll calls (unrestricted)

(3) Far End Disconnect Supervision – An arrangement that automatically disconnects one end of a data connection when the other end of the data connection disconnects.

(4) Hunt Group for Shared Data Access – An arrangement that provides for an automatic search of a group of ports in order to find an available port to complete a call request.

(5) Intercom Calling – An arrangement that provides for the completion of calls between Circuit Switched Data station users within the same Centrex Service System.

(6) Speed Calling – Short – An arrangement that allows a station user to dial a preselected telephone number by dialing one or two digits.

3. Alternate Circuit Switched Voice Service/Circuit Switched Data Service

a. Alternate Circuit Switched Voice Service/Circuit Switched Data Service provides the ability to originate and receive either Circuit Switched Voice calls or Circuit Switched Data calls over a single “B” channel but not simultaneously. This arrangement is available where technology permits.

b. The Standard Circuit Switched Voice Service features are described in this document

Additional standard ISDN features for Circuit Switched Voice Service/Circuit Switched Data Service are described in 1. and 2. preceding (Circuit Switched Voice Service Standard Feature Descriptions and Circuit Switched Data Service Standard Feature Descriptions).





D. REGULATIONS

1. Advanced Digital Centrex Standard Transmission Specifications

An ADC line consists of non-loaded two-wire facility. The standard transmission parameters for an ADC line utilizing an ADS Basic Rate Interface (BRI) consists of:

A maximum of 42 db loop loss at a 40 khz test tone terminate into a 135 ohm inpedance. The 42 db loss includes all Central Office facilities, outside plant facilities and inside wiring.

An ADC line may be provided to a customer’s location served by the customer’s normal serving Central Office but beyond the normal transmission parameters. In such cases, in addition to the charges and rates for an ADC line, Distance Extension Service charges and rates are applicable as specified in Section 18 for ADS-BRI Service, Distance Extension Service.

2. Interface Specifications for Customer-Provided Equipment (CPE)

All customer-provided equipment used to interface with ADC Service is required to confirm with Technical Reference Specifications as used by the Company.

3. Usage Charges

a. Circuit Switched Voice Calls

All Circuit Switched Voice calls will be subject to Extended Community Calling Local Message charges or Long Distance Message Telecommunications Service charges as specified elsewhere in this document.

b. Circuit Switched Data Calls

Circuit Switched Data Calls will be subject to local usage sensitive charges based on minutes of use, Extended Community Calling Local Message Charges or Long Distance Telecommunications Service charges as specified elsewhere in this document.

4. Cancellation of Service

In the event of a customer initiated cancellation of equipment and facilities before completion, or after installation is completed, but prior to service being established, the loss on equipment and facilities in the process of building or being installed, cost of installation labor, cost of removal and other expenses, will apply. In addition, Service Connection Charge(s) as specified in this document may also be applicable.

5. Payment for Service

a. Monthly or Contract

Advanced Digital Centrex Service is offered under a monthly plan or on a contractual basis commencing on the date service is established.

6. Temporary Suspension of Service

Temporary Suspension of Service is not offered with Advanced Digital Centrex Service.





E. ADVANCED DIGITAL CENTREX LINES CHARGES AND RATES

ADC Line Charges and Rates include standard Digital Centrex features at the customer’s option on each main station line.

Business Group Automatic Identified Outward Dialing Call Forward Busy Line Call Forward Don’t Answer Call Forward Variable Call Forwarding Incoming Only Call Forwarding Within Group Only Call Forwarding Distinctive Ringing Call Hold Call Pickup Call Transfer Direct Dialing Direct Outward Dialing Distinctive Alerting DTMF Signaling Intercom Dialing Speed Call 8 Three-Way Calling Semi-Restricted Line Fully-Restricted Line Toll Restriction Hunting

See F. following for applicable ADC Services.





F. ADVANCED DIGITAL CENTREX SERVICES CHARGES AND RATES

ADC Services are described in Section 18, Sheets 17-20.

ADC Services Optional Features are specified in Section 18, Sheets 4-10. (Optional Line Features)

Standard features listed on Sheet 23 do not apply.

The following ADC Services require an ADC access line in addition to the following charges as applicable:

Non- Recurring Month to Charge Month

Circuit Switched Voice Service, Per “B” Channel 25.00 ADC Access Line Charge x .60

(Refer to rates in Section 14, Individual Contract)

Circuit Switched Data Service, Per “B” Channel 15.00 ADC Access Line Charge X .50, plus usage*

(Refer to rates in Section 14, Individual Contract)

Alternate Circuit Switched Voice Service/Circuit Switched Data Service, Per “B” Channel 15.00 ADC Access Line Charge x .50, plus

$1.00/month, plus usage* (Refer to rates in Section 14, Individual

Contract)

* Local Usage per minute of $.03 after 30 hours of data service





G. ADVANCED DIGITAL CENTREX ACCESS LINES DISTANCE EXTENSION SERVICE CHARGES AND RATES

1. Description

An Advanced Digital Centrex Access Line may be provided to a customer’s location served by the customer’s normal serving Central Office but beyond the normal transmission parameters. In such cases, in addition to the appropriate charges and rates for an ADC Line, Distance Extension Service charges and rates are also applicable.

2. Transmission Parameters

ADC Access Lines – An ADC Access Line is provided on a single, two-wire, non-loaded loop as. When a customer requests service beyond the normal transmission parameters, the Distance Extension Service charges and rates are applicable as specified below.

3. Distance Extension Charges and Rates

Monthly Rate

ADC Access Line Distance Extension Service Per Line $39.30

H. ADVANCED DIGITAL CENTREX SERVICES – CIRCUIT SWITCHED DATA SERVICE-OPTIONAL FEATURES

1. The following optional features are available only with Circuit Switched Data Service:

Alternate Access – An arrangement that allows an alternate host to be designated to complete a call when the primary host is out of service.

Queuing – An arrangement that permits calls, in excess of lines in a hunt group, to be held in the Central Office and distributed in their order of arrival to lines in the hunt group as the lines become available.

2. The charges and rates shown below for the optional features for Circuit Switched Data Service are in addition to the charges and rates for services and equipment with which this service is associated:

Non-Recurring Monthly Charge Charge

Alternate Access – Per Feature $10.00 $5.00 Queing-Per Station 5.00 4.00



MESSAGE TELECOMMUNICATIONS SERVICE

1. APPLICATION

1.1 SCOPE

1.1.1 This is applicable to Long Distance Message Telecommunications Service furnished or made available by CenturyTel of Central Wisconsin, LLC and Telephone USA of Wisconsin, LLC hereinafter referred to as the Telephone Company - and its connecting companies over facilities wholly within or partly within and partly without the State of Wisconsin, between points, and the rate centers of which are in the State of Wisconsin, and to Mobile Telephone Service under the provisions as set forth in this Tariff.

1.1.2 Long Distance message telecommunications service is that of furnishing facilities by means of wire, radio or a combination thereof for telecommunications between stations in different local service areas in accordance with the regulations and systems of charges specified in this Tariff. The toll service charges specified in this Tariff are in payment for all service furnished between the calling and called telephones.

1.1.3 The Telephone Company will carry all 1+ and O+ dialed IntraLATA traffic originated within its operating territory, with the exception of such 1+ and O+ traffic which is carried by Resellers, Alternate Operator Service Providers or associated with services of other Interexchange Carriers as authorized by the P.S.C. of Wisconsin.

1.2 REGULATIONS

1.2.1 Undertaking of Telephone Company

The Telephone Company does not undertake to transmit messages but offers the use of its facilities for communications between its customers. The design, maintenance and operation of Long Distance Message Telecommunications Service (LDMTS) envisions that communications will originate or terminate at a station of the associated exchange telephone service used for LDMTS. Connections of Customer or Other Common Carrier provided communications systems may be made to LDMTS. However, the Telephone Company will not be responsible for the through transmission of signals or for the quality or transmission on such connections.

1.2.2 Priority of Service

A. In case a shortage of facilities exists at any time either for temporary or protracted periods, the establishment of long distance message telecommunications service shall take precedence over all other interexchange services.

B. Service is furnished subject to the availability of the service components required. The Telephone Company will (1) determine which of those components shall be used and (2) make modifications to those components at its option.




1. APPLICATION (Cont’d)

1.2 REGULATIONS (Cont’d)

1.2.2 Priority of Service (Cont’d)

C. When connections are made to Customer or Other Common Carrier - provided communications systems at a premises where the Customer does not originate or terminate communications, the Telephone Company may require that the exchange telephone service be furnished from a Telephone Company Central Office(s) different than the Central Office(s) designated by the Telephone Company to serve the premises.

1.2.3 Limited Conversation The Company reserves the right to limit the length of conversation when necessary in time of emergency resulting in a shortage of facilities.

1.2.4 Billing and Payment Arrangements

The regulations set forth in Section 2 of this tariff, for Billing and Payment arrangements apply when appropriate. The customer is responsible for payment of all Third Number Billed Calls made by the customer or other persons authorized by the customer. Users, once authorized, will continue to be authorized until the customer notifies the Telephone Company that they are no longer authorized. Unauthorized Third Number Billed Calls billed to the customer will be treated as an attempt by the person placing such unauthorized calls to obtain telephone service without payment.

1.2.5 Obligation of Customer

A. The calling party (or customer) shall establish his identity in the course of any communication as often as may be necessary.

B. The calling party (or customer) shall be solely responsible for establishing the identity of the person or persons with whom connection is made at the called station.




1. APPLICATION (Cont'd)

1.2. REGULATIONS (Cont'd)

1.2.6 Termination of Service

The regulations set forth in Section 2 of this tariff, for Termination of Service apply when appropriate.

1.2.7 Use of Service

A. Resale

The service is provided for use by the customer and may be used by others, when so authorized by the customer, providing that all such usage shall be subject to the provisions of this tariff.

B. Telephotographic Equipment

Telephotograph Equipment Provided by the Press, Law Enforcement Agencies, the Armed Forces, Civilian Defense Agencies and the United States Weather Bureau.

(1) Long distance message telecommunications service is available for use by the Press for the transmission and reception of pictures and similar material for publication, for use by law enforcement agencies for the transmission and reception of fingerprints, ballistic data, identification photographs and similar material for law enforcement, for use by armed forces of the United States for the transmission and reception of information of military necessity essential to the national defense and for use by civilian defense agencies for the transmission and reception of information essential for the discharge of their responsibilities in emergencies and for use by the United States Weather Bureau for the transmission and reception of weather information, by means of telephotograph equipment provided by the customer.





1.2. REGULATIONS (Cont'd)

1.2.7 Use of Service (Cont'd)

B. Telephotographic Equipment (Cont'd)

(2) Connection of the telephotograph equipment shall be made to the facilities of the Telephone Company or its connecting companies as specified in Section 25.

(3) The operating characteristics of the telephotograph equipment shall be such as not to service offered by the Telephone Company as specified in Section 25.

(4) Long distance message telecommunications service furnished by the Telephone Company is not represented as adapted to the telephotographic transmission of pictures, fingerprints, ballistic data, identification photographs or similar material, information of military necessity or civilian defense information or weather information. The use of such service by the Press, law enforcement agencies, the armed forces, civilian defense agencies and the United States Weather Bureau for telephotographic transmission is permitted only on the condition that the Telephone Company shall not be responsible to the customer for damages arising out of mistakes, omissions, interruptions, delays, or errors or defections in transmission, except those caused by its failure to furnish facilities suitable for ordinary telephone service or its failure to maintain and operate such facilities in a manner proper for telephone service is as set forth in 1.3 following.

(5) The regulations and rates for each call made for the purpose of transmitting pictures are those applicable for long distance message telecommunications service, i.e., station-to-station, person-to-person, or conference, according to the connection established.

C. Connection with Customer-Provided Recording, Reproducing and Automatic Answering and Recording Equipment.

Long distance message telecommunications service furnished by the Telephone Company is not represented as adapted to the recording of telephone conversations or incoming messages, or to the transmission or prerecorded messages. However, customer-provided recording, reproducing and automatic answering and recording equipment may be used in connection with long distance message telecommunications service for purposes, and subject to the conditions, rates and charges shown in Section 25.





1.2 REGULATIONS (Cont'd)

1.2.7 Use of Service (Cont'd)

D. Service Used for "DATA-PHONE®" Transmission

(1) Long distance message telecommunications service is available for use on a two point service basis with data transmitting and receiving equipment (includes telewriter equipment) and teletypewriter equipment for the transmission and reception of data signals.

(2) Data transmitting and receiving equipment will be provided by the customer. Teletypewriter equipment may be provided by the customer or the Telephone Company, at the option of the customer.

(3) The data transmitting and receiving equipment and teletypewriter equipment shall be connected to the facilities of the Telephone Company as specified in appropriate sections of the tariff.

(4) The regulations and rates for each call made for the purpose of transmitting data signals are those applicable for long distance message telecommunications station-to-station and person-to-person services according to the connection established.

E. Connections With Certain Facilities of Power, Pipe Line and Railroad Companies.

Telephone facilities of an Electric Power Company or Oil, Oil Products or Natural Gas Pipe Line Company, or Railroad Company, provided primarily to communicate with points located along a right-of-way (including premises of such company anywhere in cities, towns or villages along the right-of-way) owned or controlled by such company, will be connected with long distance message telecommunications service furnished by the Telephone Company subject to the regulations and conditions stated in the tariff of this Company, for connection of such facilities to Telephone Company local exchange and long distance telecommunications service and private line services and channels respectively.

F. Connection of Customer-Provided Communications Systems and Terminal Equipment.

Customer-provided communications systems and terminal equipment may be used with the facilities furnished by the Telephone Company for long distance message telecommunications service as specified in the tariff of this company.

G. Connection With Communications Systems Provided By Other Common Carriers

Communications systems provided by Other Common Carriers, as specified in the tariff of this company, may be used in connection with Long Distance Message Telecommunications service subject to the conditions specified in this Tariff.

® - Registered Service Mark of AT&T Company.





1.3 LIABILITY OF TELEPHONE COMPANY

1.3.1 In view of the fact that the customer has exclusive control of his communications over the facilities furnished him by the Telephone Company and, because of unavoidability of errors incident of the services and to the use of such facilities of the Telephone Company, the services and facilities furnished by the Company are subject to the terms, conditions, and limitations specified in 1.3.2, 1.3.3 and 1.3.4 following.

1.3.2 The Telephone Company's liability, if any, for its willful misconduct is not limited by this tariff. With respect to any other claim or suit, by a customer or by any others, for damages associated with any aspect of the provision of service (including the failure to reach a called station), the Telephone Company's liability, if any, shall not exceed an amount equal to the initial period charge applicable for such a message to the called station. This liability shall be in addition to any billing adjustments that may otherwise be appropriate.

1.3.3 When the lines of other telephone companies are used in establishing connections to points not reached by the Telephone Company's lines, the Telephone Company is not liable for any act or omission of the other company or companies.

1.3.4 The customer indemnifies and saves the Telephone Company harmless against claims for libel, slander, or infringement of copyright for the material transmitted over its facilities; against claims for infringement of patents arising from combining with, or using in connection with, facilities of the Telephone Company, apparatus and systems of the customer; and against all other claims arising out of any act or omission of the customer in connection with facilities provided by the Telephone Company.

2. STANDARD SERVICE OFFERINGS

2.1 TWO POINT MESSAGE TELECOMMUNICATION SERVICE

2.1.1 CHARGES DETERMINATION

A. Service is offered on a Dial Station, Customer Dialed Calling Card, Operator Station or on a Person-to-Person basis. Charges for messages within these classes of service are based on the day of the week and the time of the day at which connection is established.

2.1.2 CLASSES OF CALLS

A. Dial Station

Dial Station rates apply only to sent paid, Station-to-Station dial type telephone communications.

Dial type telephone communication denotes a call dialed and completed by the customer from a residence or business telephone without the assistance of a Telephone company operator. The services of a Telephone Company operator will not be used in connection with completing a call, or in furnishing any information or assistance relating to billing or charges for such call, except that a Telephone Company operator will:




2. STANDARD SERVICE OFFERINGS (Cont'd)

2.1 TWO POINT MESSAGE TELECOMMUNICATION SERVICE (Cont'd)

2.1.2 CLASSES OF CALLS (Cont'd)

A. Customer Dialed Direct (Cont'd)

(1) reestablish a call which has been interrupted after the called number has been reached or,

(2) place a call for a calling party who identifies himself as being handicapped and unable to dial the call because of his handicap or,

(3) reach the called telephone number where facilities are not available for customer dial completion.

(4) Dial Station rates do not apply on calls placed from a public or semi-public coin telephone.

B. Customer Dialed Calling Card

The Customer Dialed Calling Card class of service applies when the person originating the call:

(1) dials the digit zero, plus the telephone number, plus a calling card number (where equipment is available) to complete the call without operator assistance, or

(2) dials the digit zero, plus the telephone number (0 + number) to complete the call. In such cases operator assistance is limited to recording the calling card number for billing purposes, or

(3) dials the operator and places a calling card station-to-station call when equipment capability precludes either of the foregoing.

C. Operator Assisted Dialed

Operator Station rates apply to all completed calls not specified in A. and B. preceding and D. following.

D. Person-to-Person

Person-to-person service is that service in which the person originating the call specifies to the Telephone Company operator a particular person to be reached, a particular mobile station to be reached through a Regulated Miscellaneous Common Carrier operator, or a particular station, department or office to be reached through a Private Branch exchange attendant.

When, after the Telephone, Regulated Miscellaneous Common Carrier mobile radio system, or Private Branch Exchange System called has been reached and while the connection remains established, the person originating the call requests or agrees to talk to any person other than the person specified, or to any other person or mobile unit to be reached through a Regulated Miscellaneous Common Carrier operator, or to any other station, department or office to be reached through a Private Branch Exchange attendant, the classification of the call remains Person-to-Person.






2.1.2 CLASSES OF CALLS (Cont'd)

D. Person-to-Person (Cont'd)

When the person originating the call wishes arrangements made in advance with a particular party or station for the establishment of a connection at a specified time (appointment call) the call is classified as Person-to-Person.

The Telephone Company does not undertake in connection with Person-to-Person service to bring to a telephone a called person who cannot be reached at a telephone connected to the Telephone Company. However, at the request of the calling party, the Telephone Company, when possible, will arrange on behalf of the calling party for messenger service, that is, a messenger or other means to notify the called party of the call. The Telephone Company shall be reimbursed by the calling party for the amount expended for such messenger service, such charges being subject to prior authorization by the calling party to the extent that they can be determined in advance. Such charges for messenger service are in addition to the Tariff charges for the message.

2.1.3 TIMING OF CALLS

The time when connection is established is determined in accordance with the time-standard or daylight saving - legally or commonly in use at the location of the rate center of the calling station, determines whether Peak or Off-Peak rates apply. This rule applies irrespective of whether the call is sent paid or collect.

When a call begins in one rate period and ends in another, the rate in effect for each rate period applies to the portion of the message occurring within the rate period.

A. On station-to-station calls, chargeable time begins when the connection is established between the calling telephone and the called telephone, regulated Miscellaneous Common Carrier mobile radio system, or PBX System.

B. On person-to-person calls, chargeable time begins when the connection is established between the calling person and the particular person or station specified or an agreed alternate.

C. Chargeable time does not include time lost because of failure or defects in the service.

D. Chargeable time ends when the calling station "hangs up" thereby releasing the network connection. If the called station "hangs up" but the calling station does not, chargeable time ends when the network connection is released either by automatic timing equipment in the telephone network or by the Telephone Company operator.




2. STANDARD SERVICE OFFERINGS (Cont'd) 2.1 TWO POINT MESSAGE TELECOMMUNICATION SERVICE (Cont'd)

2.1.3 TIMING OF CALLS (Cont'd) E. When exchange telephone service used for Long Distance Message

Telecommunications Service is connected through a service terminating arrangement or connecting arrangement (i.e., not connected through a Multiline Terminating System or Terminal Equipment) at a Customer's premises to a communications system, chargeable time for all classes of calls begins when a call from the telecommunications network terminates in or passes through the first multiline terminating system or terminal equipment on that communications system. It is the Customer's responsibility to furnish appropriate answer supervision on the point of connection with the exchange telephone service so that chargeable time may begin.

2.1.4 COLLECTION OF CHARGES A. Collect Calls (Reversal of Charges)

Charges (including messenger charges) for all operator handled telephone calls may, upon request, be reversed, that is, charged against the called telephone, except public or semi-public telephones, provided the charges are accepted at the called telephone.

B. Third Number Billed Calls

Third Number Billed Calls are calls placed by a person authorized, as determined by the Telephone Company, to charge a call to a telephone number other than the number of the station from which the call originates, or the station at which the call terminates.

2.1.5 RATE AND CHARGE APPLICATION (Intrastate Service)

A. Rates Applicable on Certain Holidays or Their Resulting Holidays

On Christmas Day (December 25), New Year's Day (January 1), Independence Day (July 4), Thanksgiving Day and Labor Day, the rate applicable is the Off-Peak rate, unless a lower rate would normally apply. Resulting legal holidays are legal holidays observed on a weekday because the holiday falls on a Sunday.

B. Peak and Off-Peak Rate Periods Peak rates apply from 7:00 a.m. to and including 6:59 p.m., Monday thru Friday. Off-Peak rates apply during all other time periods, including Saturdays, Sundays and the holidays listed in paragraph 2.1.5.A. above.

C. Rates Applicable For Hearing or Speech-Impaired Persons Charges for Dial Station Intrastate Long Distance Message Telecommunications Service calls from certified deaf or speech disabled subscribers using teletypewriters from their residence service shall be further discounted so that the amount paid for calls made during the Peak rate period will be the same as if made during the Off-Peak rate period, and the amount paid for calls made during the Off-Peak rate period will be the Off-Peak rates. This usage discount also applies to Calling Card and Third Number calls placed by certified deaf or speech disabled subscribers from their residence service or from Message Relay Centers (MRC's) on behalf of the certified deaf or speech disabled subscriber. In addition, the surcharge that would normally apply to Calling Card and Third Number calls will not apply in the case of the aforementioned operator handled calls.

D. When application of the discount results in a fractional charge, the amount will be rounded down to the lower cent.





2.1.5 RATE AND CHARGE APPLICATION (Intrastate Service) (Cont'd) E. RATE SCHEDULES

(1) CUSTOMER DIALED DIRECT RATE SCHEDULE

RATE AIRLINE MILES

RATES CUSTOMER DIALED DIRECT

STATION-TO-STATION

PEAK OFF-PEAK

Over

Up to and

Including

1st Minute

(or any fraction thereof)

Each Additional

Minute (or any fraction thereof)

1st Minute

(or any

fraction thereof)

Each Add'l


0 - 10 11 - 14 15 - 18 19 - 26 27 - 32 33 - 40 41 - 70 71 - 100 101 - 196 Over - 196

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

(2) CUSTOMER DIALED CALLING CARD RATE SCHEDULE

RATE AIRLINE MILES

RATES CUSTOMER DIALED CALLING CARD

STATION-TO-STATION

PEAK OFF-PEAK

Over

Up to and

Including

1st Minute


Each Additional


1st Minute

(or any

fraction thereof)

Each Add'l


0 - 10 11 - 14 15 - 18 19 - 26 27 - 32 33 - 40 41 - 70 71 - 100 101 - 196 Over - 196

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113




2. STANDARD SERVICE OFFERINGS (Cont'd) 2.1 TWO POINT MESSAGE TELECOMMUNICATION SERVICE (Cont'd) 2.1.5 RATE AND CHARGE APPLICATION (Intrastate Service) (Cont'd)

E. RATE SCHEDULES (Cont'd) (3) OPERATOR ASSISTED DIALED RATE SCHEDULE

RATE AIRLINE MILES

RATES OPERATOR ASSISTED DIALED

STATION-TO-STATION

PEAK OFF-PEAK

Over

Up to and

Including

1st Minute


Each Additional


1st Minute

(or any

fraction thereof)

Each Add'l


0 - 10 11 - 14 15 - 18 19 - 26 27 - 32 33 - 40 41 - 70 71 - 100 101 - 196 Over - 196

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

(4) PERSON-TO-PERSON RATE SCHEDULE

RATE AIRLINE MILES

RATES PERSON-TO-PERSON STATION-TO-STATION

PEAK OFF-PEAK

Over

Up to and

Including

1st Minute


Each Additional


1st Minute

(or any

fraction thereof)

Each Add'l


0 - 10 11 - 14 15 - 18 19 - 26 27 - 32 33 - 40 41 - 70 71 - 100 101 - 196 Over - 196

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113






2.1.5 RATE AND CHARGE APPLICATION (Intrastate Service) (Cont'd)

E. RATE SCHEDULES (Cont'd)

(5) COIN TELEPHONE RATE SCHEDULE

RATE AIRLINE MILES

RATES COIN TELEPHONES

SENT PAID

PEAK OFF-PEAK

Over

Up to and

Including

1st Minute


Each Additional


1st Minute

(or any

fraction thereof)

Each Add'l


0 - 10 11 - 14 15 - 18 19 - 26 27 - 32 33 - 40 41 - 70 71 - 100 101 - 196 Over - 196

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213

.213 .213 .213 .213 .213 .213

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113

.113







E. RATE SCHEDULES (Cont'd)

(5) COIN TELEPHONE RATE SCHEDULE

RATE AIRLINE MILES

RATES COIN TELEPHONES

NON SENT PAID

PEAK OFF-PEAK

Over

Up to and

Including

1st Minute


Each Additional


1st Minute

(or any

fraction thereof)

Each Add'l


0 - 10 11 - 14 15 - 18 19 - 26 27 - 32 33 - 40 41 - 70 71 - 100 101 - 196 Over - 196

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

.200

LOCAL TERMS OF SERVICE WISCONSIN 1st Revised Sheet 344 Effective: May 6, 2016




E. Rate Schedules (Cont'd)

(2) Operator Assisted Service Charges (Per call - All mileage’s)

a. Person-to-Person Calls $4.50

b. Station-to-Station Calls

1. Third Number Billing 2.20

2. Other, including requests for Collect and Time and Charges 2.10

(3) Customer Dialed Calling Card Calls .65

F. RESERVED FOR FUTURE USE

LOCAL TERMS OF SERVICE WISCONSIN 1st RevisedSheet 345 Effective: May 6, 2016





G. IntraLATA Primary Interexchange Carrier (IPIC) Fee Credit - A credit per line for the amount charged by the Company for Message Toll Service will be issued to customers for IPIC change charge when changing their IPIC to the Company.






2.1.6 DETERMINATION OF AIRLINE MILEAGES

A. Long distance message telecommunications rates (between cities, towns or localities) are based on the airline distance between rate centers. In general, each point is designated as a rate center except that certain small towns or localities are assigned adjacent rate centers with which they are closely associated for communications purposes or by community of interest.

B. For the purpose of determining airline mileage’s, vertical and horizontal coordinates are used.

(1) Vertical and horizontal grid lines have been established across Wisconsin. The spacing between adjacent vertical grid lines and between horizontal grid lines represents a distance of one coordinate unit. This unit is the square root of 0.1, expressed in statute miles. A vertical (V) and a horizontal (H) coordinate is computed for each rate center from its latitude and longitude location by use of appropriate map-projection equations. A pair of V-H coordinates locates a rate center, for determining airline mileage’s, at a particular intersection of an established vertical grid line with an established horizontal grid line. The distance between any two rate centers is the airline mileage computed as explained in "Rate Distance" following:

(2) The vertical and horizontal coordinates for each Wisconsin rate center, are listed in the List of Rate Centers and Central Offices, issued by NECA.

(3) When service is available at a point not listed in the above List of Rate Centers and Central Offices:

a. If the point is served through an exchange, the rate center is the rate center for the central office through which exchange telephone service at the point is furnished; or

b. If the point is served by a toll station, the pair of V-H coordinates established for the toll station is the rate center.






2.1.6 DETERMINATION OF AIRLINE MILEAGES (Cont'd)

C. Rate Distance

To determine the rate distance between any two rate centers, proceed as follows:

(1) Obtain the "V" and "H" coordinates for each rate center.

(2) Obtain the difference between the "V" coordinates of the two rate centers. Obtain the difference between the "H" coordinates.

NOTE: The difference is always obtained by subtracting the smaller coordinate from the large coordinate.

(3) Divide each of the differences obtained in (2) by three, rounding each quotient to the nearer integer.

(4) Square these two integers and add the two squares.

If the sum of the squares is greater than 1777, divide the integers obtained in (3) by three and repeat step (4). Repeat this process until the sum of the squares obtained in (4) is less than 1778.

(5) The number of successive division by three in steps (3) and (4), determines the value of "N". Multiply the final sum of the two squares obtained in step (4) by the multiplier specified in the following table for this value of "N" preceding:

N Multiplier Minimum Rate Mileage

1 0.9 - 2 8.1 41 3 72.9 121 4 656.1 361

(6) Obtain square root of product in (5), and, with any resulting fraction, round up to next higher integer. This is the message rate mileage except that when the mileage so obtained is less than the minimum rate mileage shown in (5) preceding, the minimum rate mileage corresponding to the "N" value is applicable.





2.1.6 DETERMINATION OF AIRLINE MILEAGES (Cont'd)

C. Rate Distance (Cont'd)

(7) Example

The message rate distance is required between Marshfield and Wausau.

V H

a. Marshfield 5636 4063 Wausau 5541 4016

b. Difference 95 47

c. Dividing each difference by three and rounding to nearer integer = 32 and 16

d. Squaring integers and adding. 32 x 32 = 1,024 16 x 16 = 256

Sum of squared integers 1,280

e. Multiply final sum of squared integers by factor .9 1280 (corresponding to "N" = 1), x .9

1152 f. Square root of 1152 = 33 and a fraction, which is

rounded up to 34 miles (fractional miles being considered full miles). The message rate mileage is 34 miles.

2.2 CONFERENCE SERVICES

2.2.1 DEFINITION OF SERVICE

Long Distance Message Telecommunications conference service is that of furnishing connections between three to six (more where possible by special arrangement) main telephones or private branch exchanges or combinations thereof on one connection at the same time.

2.2.2 CONDITIONS UNDER WHICH SERVICE IS FURNISHED

A. Service is furnished where and to the extent that facilities permit.

B. All main telephones or private branch exchanges on a conference connection may be so interconnected that each may communicate with all the others, or arrangements may be made whereby one telephone will be the transmitting telephone and all others receiving telephones.

C. One class of service only is offered whether the call is to specified persons or specified telephones.

D. The Telephone Company, upon request, will attempt to arrange for the establishment of a conference connection at a specified time.





2.2 CONFERENCE SERVICES (Cont'd)

2.2.3 RATE AND CHARGE APPLICATION

A. Rate airline distances are determined as provided in "Determination of Airline Mileage" preceding.

B. When more than ten stations, as specified in 2.3.1 preceding, are interconnected on one conference, the minimum charge applicable is that for a conference connection of ten minutes duration.

C. Rates apply, as hereinafter set forth, to conference connections involving points all of which are located within the State of Wisconsin.

D. Timing of Messages

(1) Chargeable time begins when connection is established between all the persons on the conference.

(2) Chargeable time ends on a given two-point connection of a conference call when the connection is terminated by the originating station or the called station.

(3) Chargeable time does not include time lost because of faults or defects in the service.

E. Collect Calls (Reversal of Charges)

Charges for conference calls, may, upon request, be reversed, provided:

(1) The total charge will be billed against one called telephone.

(2) The charge is accepted at the designated telephone.

2.2.4 RATES AND CHARGES

The rates for conference service is the sum of the charges (initial minute, additional minute and Service Charge) for a Person call between the originating station and each called station.

2.2.5 APPLICATION OF SPECIAL CHARGES

When more than six main telephones or business trunks or combinations thereof are interconnected on one toll conference connection at any one time, or when suitable facilities are not available for conference service involving fewer points, special facilities may be provided and a special charge may be applied, based upon the cost of any special equipment sued. Such special charges are separate from and in addition to the rates computed as outlined in this document.




3. OPTIONAL CALLING PLANS3.1 CenturyTel Savings Plan

Telephone USA Savings Plan

.3.1.1 General

a) CenturyTel Savings Plan/ Telephone USA Savings Plan is an optional 1+, 0+ and 0- Intrastate IntraLATA Long Distance Message Telecommunications Service offered to residence customers in CenturyTel of Central Wisconsin, LLC exchanges/ Telephone USA of Wisconsin, LLC exchanges.

.3.1.2 Regulations

a) This Plan provides Discounts on CenturyTel Long Distance Message Telecommunications Service (as provided elsewhere in this Section) Intrastate IntraLATA calls to exchanges within the customer's LATA. The Discount applies when the customer meets and/or exceeds the required toll usage dollar amount. There is no monthly rate or nonrecurring charge associated with the Easy Savings Plan. The Plan is applicable to all Rate Periods messages (as described elsewhere in this Section) below:

Customer Dialed Direct Station-to-Station Customer Dialed Calling Card Station-to-Station Operator Assisted Calling Card Station-to-Station Operator Assisted Station-to-Station Person-to-Person

b) All usage of a multiline subscriber with one billing number is included in the service.

c) The minimum service period for CenturyTel Easy Savings Plan/Telephone USA Easy Savings Plan is one month.

d) A customer may only subscribe to one Discount Calling Plan per main billed account at any given time.

e) The following options are available to CenturyTel Easy Savings Plan/Telephone USA Easy Savings Plan for Residence customers, Monday thru Friday:

Peak Off-Peak - 5:00 a.m. to and including 4:59 p.m. 5:00 p.m. to and including 4:59 a.m.

- 6:00 a.m. to and including 5:59 p.m. 6:00 p.m. to and including 5:59 a.m.



Off-peak rates apply during all other time periods, including Saturdays, Sundays and the holidays listed elsewhere in this Tariff. These options are available to new and existing CenturyTel Easy Savings Plan/ Telephone USA Easy Savings Plan for Residence customers and may be changed a maximum of three (3) times per year.




3. OPTIONAL CALLING PLANS (Continued)

3.1 CenturyTel Easy Savings Plan (Continued) Telephone USA Easy Savings Plan (Continued)

.3.1.3 Application of Discount

a) CenturyTel Easy Savings Plan/Telephone USA Easy Savings Plan Discount percentage applies to the message toll portion of the call and to the Operator Assisted Services Charges, if applicable.

b) Application of usage rates and timing of messages are as stated elsewhere in this document.

c) Discounts shown in CenturyTel Easy Savings Plan/Telephone USA Easy Savings Plan will include monthly usage (including Service Charges and Surcharges) for customer dialed direct station to station, customer dialed calling card station-to-station, operator assisted station-to-station, operator assisted calling card station-to-station and person-to-person calls that are carried and billed by the Company.

.3.1.4 Rates

Residential customers who subscribe to the CenturyTel Easy Savings Plan/Telephone USA Easy Savings Plan whose monthly usage meets the amounts below will receive the following discount percentage on all toll usage billed for the month.

Total Usage Billed Discount

$ 10.00 - $ 24.99 10% $ 25.00 and Over 25%




3. OPTIONAL CALLING PLANS (Cont'd)

3.2 CENTURYTEL EASY SAVINGS PLAN FOR BUSINESSTELEPHONE USA EASY SAVINGS PLAN FOR BUSINESS

.3.2.1 General

a) CenturyTel Easy Savings Plan for Business/ Telephone USA Easy Savings Plan for Business is an optional 1+, 0+ and 0- Intrastate Intra-LATA Long Distance Message Telecommunications Service offered to business customers in CenturyTel of Central Wisconsin, LLC exchanges and Telephone USA of Wisconsin, LLC exchanges.

.3.2.2 Regulations

a) This Plan provides Discounts on CenturyTel Long Distance Message Telecommunications Service (as provided elsewhere in this document) Intrastate IntraLATA calls to exchanges within the customer's LATA. The Discounts apply when the customer meets and/or exceeds the required toll usage dollar amount. There is no monthly rate or nonrecurring charge associated with the CenturyTel Easy Savings Plan for Business /Telephone USA Easy Savings Plan for Business. The Plan is applicable to all Rate Periods messages (as described elsewhere in this document) below:

Customer Dialed Direct Station-to-Station Customer Dialed Calling Card Station-to-Station Operator Assisted Calling Card Station-to-Station Operator Assisted Station-to-Station Person-to-Person

b) The minimum service period for CenturyTel Easy Savings Plan for Business /Telephone USA Easy Savings Plan for Business is one month.

c) A customer may only subscribe to one CenturyTel Discount Calling Plan per main billed account at any given time.

d) All usage of a multiline subscriber with one billing number is included in the service.

.3.2.3 Application of Discount

a) CenturyTel Easy Savings Plan for Business/Telephone USA Easy Savings Plan for Business Discount percentage applies to the message toll portion of the call and to the Operator Assisted Services Charges, if applicable.

b) Discounts shown in CenturyTel Easy Savings Plan for Business/ Telephone USA Easy Savings Plan for Business will include monthly usage (including Service Charges and Surcharges) for customer dialed direct station to station, customer dialed calling card station-to-station, operator assisted station-to-station, operator assisted calling card station-to-station and person-to-person calls that are carried and billed by the Company.





3.2 CENTURYTEL EASY SAVINGS PLAN FOR BUSINESS (Continued) TELEPHONE USA EASY SAVINGS PLAN FOR BUSINESS

.3.2.3 Application of Discount (Continued)

c) The application of usage rates, rates and rate periods are as specified elsewhere in this Tariff. Sub-minute rating will be utilized for the timing and rating of CenturyTel Easy Savings Plan for Business /Telephone USA Easy Savings Plan for Business messages. Sub-minute rating consists of an minimum initial period of 18 seconds rated a 3/10 of the initial minute rate and additional periods of 6 second increments thereafter rated at 1/10 of the additional minute rate. Each call will be billed as follows:

Peak Off-Peak Each Additional Each Additional Rate Initial Six (6) Seconds Initial Six (6) Seconds Mileage 18 Seconds or Fraction 18 Seconds or Fraction

1 - 10 $.0639 $.0213 $.0339 $.0113 11 - 14 .0639 .0213 .0339 .0113 15 - 18 .0639 .0213 .0339 .0113 19 - 26 .0639 .0213 .0339 .0113 27 - 32 .0639 .0213 .0339 .0113 33 - 40 .0639 .0213 .0339 .0113 41 - 70 .0639 .0213 .0339 .0113 71 - 100 .0639 .0213 .0339 .0113 101- 196 .0639 .0213 .0339 .0113

Over 196 .0639 .0213 .0339 .0113

.3.2.4 Volume Discounts

Business customers who subscribe to CenturyTel Easy Savings Plan for Business/ Telephone USA Easy Savings Plan for Business will receive the following discounts on all toll usage billed for the month when their monthly usage exceeds:

Monthly Month-to-Month Usage Volume Discount

$ 0 - 24.99 0% 25.00 - 99.99 10%

100.00 - 199.99 15% 200.00 and Over 20%





3.2. CENTURYTEL EASY SAVINGS PLAN FOR BUSINESS (Continued) TELEPHONE USA EASY SAVINGS PLAN FOR BUSINESS (Continued)

.3.2.5 Term Periods

A customer may select a term period for CenturyTel Easy Savings Plan for Business/ Telephone USA Easy Savings Plan for Business. The term periods allow a customer to take advantage of higher discount percentages on the toll usage volume for a specific term period. The customer must specify the term period at the time the plan is ordered. During a term period, the customer may elect to convert to a new term period of the same or different length. Conversion to a new term period will be allowed without penalty if the new term period is greater than the remainder of the original term period.

In the event the CenturyTel Easy Savings Plan for Business /Telephone USA Easy Savings Plan for Business is terminated by the business customer prior to completion of the term period, the customer shall be liable for the Early Termination Charge as follows:

Term Early Termination Period Charge

One Year $ 100.00 Two Year 200.00 Three Year 300.00

a) Rates

Monthly Usage One Year Two Year Three Year Volume Discount Discount Discount

$ 0 - 24.99 10% 15% 20% 25.00 - 99.99 15% 20% 25% 100.00 - 199.99 20% 25% 30% 200.00 and Over 25% 30% 35%





3.3 CENTURYTEL ONE PRICE PLAN FOR RESIDENCE *TELEPHONE USA ONE PRICE PLAN FOR RESIDENCE**

3.3.1 General

a) CenturyTel One Price Plan for Residence is an optional 1+ Intrastate IntraLata Long Distance Message Telecommunications Service. This Plan offers flat rate pricing, available 24 hours a day, seven days a week to residence customers in CenturyTel of Central Wisconsin, LLC exchanges or Telephone USA of Wisconsin, LLC.

3.3.2 Regulations

a) This Plan provides discounts on CenturyTel Long Distance Message Telecommunications Service (Two Point Service as set forth elsewhere in this Tariff Section) Intrastate IntraLata calls to exchanges within the customer's Lata. There is no monthly rate or nonrecurring charge associated with the Plan. The CenturyTel One Price Plan for Residence/ Telephone USA One Price Plan for Residence is applicable to all rate application period messages including:

Customer Dialed Direct Station-to-Station

b) Calls will be billed in 60 second increments.

c) The minimum service period for CenturyTel One Price Plan for Residence /Telephone USA One Price Plan for Residence is one month.

d) A customer may only subscribe to one optional calling plan per main billed account at any given time.

3.3.3 Rates

a) Residential customers who subscribe to the CenturyTel One Price Plan for Residence/ Telephone USA One Price Plan for Residence will be billed the following rates on all Intrastate IntraLata calls qualifying for this Plan.

Each Minute of Use

Month-to-Month $.09

*May be marketed as "CenturyTel Total Call" or "CenturyTel Access". **May be marketed as “Telephone USA Total Call” or “Telephone USA Access”.





3.4 CENTURYTEL SAVINGS FLAT RATE PLAN FOR BUSINESSTELEPHONE USA SAVINGS FLAT RATE PLAN FOR BUSINESS

3.4.1 General

a) CenturyTel Savings Flat Rate Plan for Business / Telephone USA Savings Flat Rate Plan for Business is an optional 1+, 0+ and 0- Intrastate IntraLata Long Distance Message Telecommunications Service. This Plan offers flat rate pricing, available 24 hours a day, seven days a week to business customers in CenturyTel of Central Wisconsin, LLC exchanges and Telephone USA of Wisconsin, LLC exchanges.

3.4.2 Regulations

a) This Plan provides discounts on CenturyTel Long Distance Message Telecommunications Service (Two Point Service as set forth elsewhere in this Tariff Section) Intrastate IntraLata calls to exchanges within the customer's Lata. There is a monthly recurring charge associated with the Plan. The CenturyTel Savings Flat Rate Plan for Business/ Telephone USA Savings Flat Rate Plan for Business is applicable to all rate application period messages including:

Customer Dialed Direct Station-to-Station Customer Dialed Calling Card Station-to-Station Operator Assisted Calling Card Station-to-Station Operator Assisted Station-to-Station Operator Assisted Person-to-Person CenturyTel Business/Residence Line 800 Service

b)

c) The minimum service period for CenturyTel Savings Flat Rate Plan for Business /Telephone USA Savings Flat Rate Plan is one month.

d) A customer may only subscribe to one optional calling plan per main billed account at any given time.

3.4.3





3.4 CENTURYTEL SAVINGS FLAT RATE PLAN FOR BUSINESS (Continued) TELEPHONE USA SAVINGS FLAT RATE PLAN FOR BUSINESS (Continued)

3.4.4 Rates

a) Business customers who subscribe to the CenturyTel One Easy Savings Flat Rate Plan for Business/ Telephone USA One Easy Savings Flat Rate Plan for Business will be billed the following rates and charges for all Intrastate IntraLata calls qualifying for this Plan.

(1) Sub-minute rating will be utilized for the timing and rating of CenturyTel One Easy Savings Flat Rate Plan for Business/ Tel USA One Easy Savings Flat Rate Plan for Business messages. Sub-minute rating consists of a minimum initial period of 18 seconds rated at 3/10 of the initial minute rate and additional periods of 6 second increments thereafter rated at 1/10 of the additional minute rate. Each call will be billed as follows:

Initial Six (6) Seconds 18 Seconds or Fraction

.027 $.009



CENTREX SERVICE CenturyTel of the Midwest-Kendall, LLC Only


A. Description

Centrex is a business communications system furnished only from a suitably equipped central office and is offered subject to the availability of facilities and applicable generic feature programs. It is a central office based service arrangement. A group of station lines is translated for an individual customer group and provides common access to a predetermined group of system features. Access to and/or from the public network from the station lines is provided via controlled access. The customer chooses the level of unblocked access desired to and from the general network.

Centrex enables stations to dial each other within their customer group and to dial outgoing calls directly. Direct inward calls may be dialed directly to any station. Incoming calls to the main listed number for the service are connected to a designated station and then may be transferred to the party by operation of the call transfer feature.

B. Terms and Conditions

1. Centrex is offered for a minimum period of one month.

2. For purposes of applying Centrex rates and charges, a Customer Group shares a common dialing plan with a single billing entity responsible for payment of rates and charges.

3. Centrex Service and features are provided up to the network demarcation at rates and charges specified herein. The customer will be responsible for the provision of all wire terminal equipment, and/or cable facilities on the customer’s side of the network demarcation. Any such facilities installed or provided by the Company will be provided on a time and material basis. Terminal equipment provided by the customer must be compatible with the operating characteristics of facilities used for the provision of Centrex Service.

4. Private Line charges apply if facilities are required to provision a channel termination located in a different central office exchange area than the one in which the dial switching equipment is located.

5. Temporary suspension of service is not offered for Centrex.

6. The Company will provide one main directory listing for a customer in the regular exchange directory.

(N)

(N)

WI2020-10


(Z) Effective: May 21, 2019



7. Incoming and Intragroup calls to unassigned numbers are intercepted by a standard recorded announcement which states that the call cannot be completed as dialed. Referral to an attendant or the directory is not provided.

8. If facilities to provide Centrex are not readily available, the customer may be charged the cost of construction for new facilities from the serving central office to the customer premises.

9. Customers may subscribe to Centrex Service on a month-to-month basis, or for a contractual period of either 24, 36, 48 or 60 months. Customers with over 200 lines may subscribe to Centrex Service by contract on an individual case basis (ICB). If contractual service is terminated prior to its full term, customers shall pay a termination charge in an amount equal to the difference between the amount that would have been billed for month-to-month service.

WI 19-05




C. Feature Packages

The following list itemizes standard packages for Centrex. Features may vary depending on the serving central office and software upgrades.

Package 1: Digital Centrex Small Business Feature Package

Direct Outward Dial Lines This feature allows station users to place external calls to the exchange network without attendant assistance.

Direct Inward Dial to Lines This feature allows incoming calls from the exchange network to reach specific stations without attendant assistance.

Station-to-Station Calling with Common Dial Plan This feature allows station users to call each other using station extension numbers.

Touch Tone Dialing This feature provides for touch tone dialing.

Transfer of all Calls This feature allows a station user to transfer calls from one line to another line.

Call Hold This feature allows the user to hold one call for any length of time provided neither party goes on hook. With a call on Call Hold, the station user holding the call can place another call.

Conference 3-Way Call This feature allows a station to call a DN, flash the switch hook to put the party on hold and dial a second DN to establish a 3-way conference call.

Call Forwarding Variable - Inside or Outside of Centrex Group This feature provides the option of forwarding all the station’s incoming calls to a predetermined number if the station does not answer. This is established and changed by the Telephone Company.

WI 19-05




C. Feature Packages (Cont’d)

Package 1: Digital Centrex Small Business Feature Package (Cont’d)

Call Forwarding - Busy/Don’t Answer This feature provides the option of fixed forwarding of a station’s incoming calls to a predetermined number if the station does not answer. This is established and changed by the Telephone Company.

Cancel Call Waiting This feature allows the subscriber to cancel the Call Waiting function for the duration of one call in order to prevent call waiting tones from interrupting the call.

Call Waiting This feature notifies a subscriber who is on the telephone that another caller is attempting to call.

Call Diversion/Restriction This feature allows a Class of Service assignment per station.

DN Hunting This feature increases the likelihood of an incoming call being completed within a customer-defined group of lines. This feature offers the call to a sequence of other lines, searching for an idle line on which to complete the call.

Speed Call-Individual This feature provides the convenience of one or two digits dialing of most commonly called DNs.

WI 19-05





Package 2: Digital Centrex Standard Package This Package includes all features listed in Package 1, plus the following features:

Automatic Line This feature provides an automatic connection between a calling station that goes off-hook and a pre-assigned directory number.

Blind Transfer Recall This feature allows a call that has been transferred but the called station did not answer to return to the originating station that transferred the call.

Call Forwarding of Call Waited Calls* This feature allows call-waiting calls that are not answered within a set period of time to automatically forward to a predetermined destination.

Call Forwarding Remote Access This feature allows subscribers to activate or deactivate Call Forward Universal or to change the forward-to destination when they are at a remote location - away from the office.

Call Forward Timed-User Control of Rings* This feature enables a user to set a period of time a forwarded call will ring before it is routed to the attendant.

Call Park per Station This feature allows a station user to park a call and then retrieve it again from the same or a different station.

Call Pick-up Groups This feature enables a subscriber to answer a call to an unattended station within the same group.

* This feature is available only where technically feasible and where facilities permit.

WI 19-05





Package 2: Digital Centrex Standard Package (Cont’d)

Call Screening, Monitoring & Intercept* This feature provides a means of monitoring and intercepting calls enhancing the functionality of NBAS.

Call Waiting Originating* This feature allows an originating line to impose a call waiting tone automatically on a busy called line that is in the customer group.

Call Waiting - 3 Way Conference Capability* This enhancement to Call Waiting allows an incoming call waiting caller to be conference into the existing two party call.

Conference Hold* This feature allows the transferring party to talk privately with a destination before establishing a conference call or transferring a call.

Conference 6-Port Call* This feature allows attendants and/or station users to establish conference calls of up to 6 participants. Other participants may be internal or external to the system.

Consultation Hold* This feature allows the transferring party to talk privately with the destination before transferring the call or establishing a Three-Way Conference/Transfer.

Dial Call Waiting This feature permits a station user to impose a call waiting tone on a busy station within their customer group that normally does not have call waiting. This feature is applied at the discretion of the calling station user by dialing an access code.


WI 19-05






Directed Call Park This feature provides stations with the capability of parking one call against any valid station directory number appearance in the system. It can then be retrieved from any other station within the customer group.

Directed Call Pick-up This feature enables a subscriber to answer a call to an unattended station within the same group.

Distinctive Ringing This feature provides different ringing patterns for internal and external calls.

Do Not Disturb (DND)* This feature provides an arrangement that intercepts incoming calls during specific periods of time when a station user does not want to be disturbed.

Executive Busy Override This feature allows a station user to access a busy station.

Flexible Route Selection* This service allows the user to route calls to the attendant, tone or an announcement.

Last Number Redial This feature allows a station user to redial the last number dialed by utilizing an access code.


WI 19-05






Meet-Me Conference This feature allows a user to arrange a conference in advance by instructing all conferees to dial a specific number at a given time.

Music on Hold Capability* This feature allows access to customer provided equipment that provides a continuous broadcast of music when a caller is placed on hold.

Message Service Indication* This feature permits a station user to dial a code to access the station users or attendant who has activated Message Waiting.

Night Answer* This feature allows an incoming call to be indicated by the ringing of a customer provided night bell or on a pre-designated line.

Ring Again This feature allows a station user encountering a busy station to be automatically notified when the station becomes idle.

Speed Call - Group This feature provides Speed Calling to a group of users, designating one line to a controller and allowing that controller to add to, change or delete numbers from the list.

Uniform Call Distribution (UCD)* This feature allows an algorithm to be applied to incoming calls to uniformly distribute them among a group of available lines.

Virtual Facilities Group This feature allows an incoming or outgoing line to be accessed by multiple users. The Virtual Facilities Group is usually assigned to a DN designed to meet the needs of customers with large volumes of incoming or outgoing long distance calls.


(D)

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Package 3: Digital Centrex Advanced Package

The features in this Package are available only where facilities permit. This Package includes all features listed in Packages 1 and 2, plus the following features:

Account Codes* This feature allows a user to enter a billing number into a Station Message Detail Recording (SMDR) record for charge back purposes.

Authorization Codes* This feature is used to identify callers for billing purposes, assign a network class of service, and control network access.

Direct Inward System Access (DISA)* This feature permits selected outside callers to dial from a Meridian Switched Network directly into the DMS 100 ISDN node and gain access to network facilities, without attendant assistance.


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Package 3: Digital Centrex Advanced Package (Cont’d)

Preset Conference* This feature allows a Meridian Digital Centrex station, trunk, or Attendant Console to establish a preset conference by dialing a specific directory number (DN).

SMDR Record Output* This feature provides an Station Message Detail Report (SMDR) formatted-type record of chargeable and non-chargeable calls for each customer group. Call types and other message detail information can be specified for recording, at the customer group level.

Station Activation of Call Forward, Busy/Call Forward, Don’t Answer* This feature enables 500/2500-set and Meridian Business Set users to activate and deactivate Call Forward, Busy and Call Forward, Don’t Answer from their sets by using dialed feature-access codes.

Time of Day Routing* This feature enables cost-effective use of facilities by allowing or denying route choices based on the time of day.

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Package 4: Digital Centrex MBS Set Package

This Package may be added to Packages 1, 2 or 3 and includes the following features:

Attendant Mini-Console Operation with DSS/BLF Operation This is an answering position, allowing the user to easily monitor the busy/idle status of station, answers and screens incoming call and picks up unanswered calls.

Automatic Dial Key This feature can only work on a Meridian Business Set. This feature allows a subscriber to call a frequently dialed number by pressing the assigned feature key.

Called Name/Number Display - MBS This feature will only work on a Meridian Business Set (MBS). This feature allows the caller to view who they called.

Calling Name/Number Display - MBS This feature will only work on a Meridian Business Set (MBS). This feature allows the subscriber to see the name or number of the party calling.

Call Park Recall Identification This feature will only work on a Meridian Business Set (MBS). This feature will allow a call that has been parked to recall after a certain period if no one has picked that call up.

Group Intercom This feature allows a station abbreviated dialing to other station members within the same group intercom. The number of members will determine the dialing scheme.

Multiple Appearance Directory Number (MADN) This feature allows a directory number to be assigned to more than one Meridian Business Set (or 2500 set).

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Package 4: Digital Centrex MBS Set Package (Cont’d)

On-Hook Dialing This feature will work only on a Meridian Business Set (MBS). This `feature allows the station user to dial their business set without having to pick up the handset (hands-free).

Reason Display - MBS This feature will work only on a Meridian Business Set (MBS). This feature allows various information to be displayed for MBS subscribers with display models.

Station Camp On This feature allows an attendant or other group member of an IBS group to extend a call to a busy station within the same IBS group. When the busy station becomes idle, it automatically rings and is connected to the waiting call.

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Package 5: Digital Centrex Advanced MBS Set Package

This Package may be added to Packages 1, 2 or 3 and includes the features listed in Package 4; plus the following additional features:

Automatic Answer Back This feature allows any incoming call to the Primary Directory Number of the set to be automatically answered after four seconds.

Busy Override This feature enables an ISDN terminal user to gain access to a busy terminal by pressing the Busy Override feature-activation key.

Call Back Queuing This feature allows a station user encountering an all trunks busy condition the option of being notified when a trunk becomes idle and then being automatically connected to the called number.

Call Forward of DN’s on a per Key Basis This feature enables each directory number (DN) assigned this feature to be forwarded to a different DN (and destination).

Fast Transfer/Single Button Transfer This feature, which provides Transfer on Release capability, speeds up call handling of calls by reducing the number of keystrokes needed to transfer a call and by eliminating the need to first conference the call.

Feature Inspect Key This feature gives station users of MBS with display easy access to important information about both the set’s assigned features and incoming calls.

Group Intercom - Group Voice Page This feature enables any MBS station user who is a member of a group intercom group to simultaneously page up to 29 predefined MBS-equipped members in the same group.

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Package 5: Digital Centrex Advanced MBS Set Package (Cont’d)

Group Intercom - Individual Voice Page This feature allows a customer to terminate on a member of a pre-designated group by using abbreviated dialing.

Individual Intercom This feature allows a group intercom member to page another group intercom member using the built-in speaker on a MBS set.

Instant Change Order- User Control of Feature Changes This feature allows the customers to reassign feature buttons on MBS sets.

Listen On Hold This feature allows a user to placed a called party on hold and listen through the speaker to determine when the call has been reestablished.

MADN Ring Options This feature provides MADN single-call arrangement (SCA) groups with two ringing options: abbreviated and delayed.

Make Set Busy This feature allows a terminal to be made busy to incoming calls.

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Package 5: Digital Centrex Advanced MBS Set Package (Cont’d)

Message Service Capability This feature stores information of incoming unanswered calls and displays the information on a MBS set. Multiple options allow the user to scroll through, return, erase the captured message.

Music On Hold Capability This feature provides a continuous broadcast of music and optionally, a recorded announcement to callers who are waiting to be connected.

Private Line Assignment This feature allows the user to give a directory number the appearance of a POTS line. The private line has a POTS dialing plan.

Query Busy Station This feature allows a user to query the busy/idle status of a designated station within the group. If the station is busy when the query is made, the line is monitored and the querying set is alerted as soon as the station becomes idle.

Secondary MADN Call Forwarding Activation This feature enables secondary members of a Multiple Appearance Directory Number (MADN) group to activate and deactivate Call Forward from Meridian Business Sets or 500/2500 sets.

Short Hunt on DN Keys This feature permits incoming calls to hunt over a set of directory number appearances in search of an idle DN on which to terminate.

Single Line Que for Mini Console This feature provides queing capability to mini-console attendants or other MBS users without the additional expense of Automatic Call Distribution (ACD) or Uniform Call Distribution (UCD software.

Station Message Waiting Activation This feature permits a station user to dial codes to access another station user or attendant who has activated Message Waiting.

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Package 6: Digital Centrex Caller ID Package

This Package may be added to Packages 1, 2 or 3 and includes the following features:

Automatic Recall This feature gives the subscriber the convenience of recalling the last incoming call without having to know the directory number of that call.

Automatic Re-dial This feature allows a subscriber to automatically reach the last dialed directory number without having to redial the entire directory number.

Calling Name/Number Delivery This feature allows the callers name and number information to be displayed at the called party’s telephone (this telephone must have caller id capability).

Calling Name/Number Delivery Blocking This feature allows the subscriber to alter the privacy status of name and number information on a per-call basis.

Call Waiting Caller Name/Number Delivery This feature allows the station user to hear the Call Waiting tone while the callers’ name and number appear on the stations CPE (a special type of CPE must be present for this feature to work).

Customer Originated Trace These features allows a subscriber who has been receiving harassing or prank calls to activate an immediate trace of the last incoming call, without requiring prior approval and manual intervention by the service provider.

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Package 7: Digital Centrex ACD Call Center Package*

The features in this Package are available only where facilities permit. This Package may be added to Packages 1, 2 or 3; and includes the following features:

Abandon Call Clearing* This feature eliminates unnecessary held connections by returning abandoned calls to an idle state.

Access to Management Reports* This feature allows users to receive call management reports either scheduled or on demand. It allows the customer to optimize operations by reassigning agents or reconfiguring routing schemes to match call volumes.

Agent Call Distribution Queuing* This feature ensures an even distribution of calls among the agents in the group.

Agent Status Lamp* This feature allows the supervisor to track the status of each agent position in the group.

Call Agent Key* This feature allows a supervisor to communicate directly with an agent by using the call agent key.

Call Forcing with Optional Tone* This feature enhances the existing Call Forcing capability by providing more flexibility in configuring and assigning Call Forcing to ACD groups and individual agents.

Call Load Management Controls* This feature allows the user to take advantage of load management commands that allow sets to be reassigned from one ACD group to another, and ACDSHOW commands display information about the group’s agent positions.

Directory Numbers up to 17* This feature enables the assignment of up to 17 DN’s including a primary ACD directory number and up to 16 supplementary ACD directory numbers.


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Package 7: Digital Centrex ACD Call Center Package (Cont’d)

Display Agents Summary Key* This feature-key activated option enables the ACD supervisor using a business set with display to quickly check the status of all ACD agent positions assigned to a predetermined group.

Flexible Observe Agent* This feature enables ACD supervisors to monitor the quality of service being offered incoming callers.

Forced Agent Availability* This feature allows the ACD supervisor to require an agent to receive incoming ACD calls even though the agent has pressed the Not Ready key.

Group Status Display on Set* This feature allows the customer to review statistics on DMS Meridian ACD group status at customer-specified intervals. This information is displayed at a customer-premises ASCII terminal.

Line of Business Codes* This feature enhances the existing ACD Line of Business Code feature by increasing the number of business codes an agent can enter for each call from one to three.

Music on Delay after Recorded Message* This feature allows the user to further minimize callers abandoning during extended delays by providing the option of broadcasting a recorded delay announcement.


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Package 7: Digital Centrex ACD Call Center Package (Cont’d)

Observe Agent Key* This feature enables ACD supervisors to monitor the quality of service being offered incoming callers.

Overflow of Enqued Calls - up to 4 alternative destinations* This feature allows calls that have been enqued for a predetermined amount of time to be routed to up to 4 alternative destinations.

Super-Groups* This feature enables multiple ACD groups (situated in a single or multiple location) to distribute calls dynamically among the separate groups based on the agents available at the time.

Supervisor Position Capability* This feature enables a Supervisor to manage a group of ACD agents. The Supervisor can monitor the performance of ACD agents and the quality of service being provided callers.

Variable Wrap up Time* This data fillable feature enables ACD customers to establish a predetermined interval between an agent completing one call and receiving the next one.

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D. Rates and Charges

The charges that apply to Centrex are: one Customer Line Charge for each line terminated at customer locations, one or more Feature Package charges per line, one Attendant Console Feature if applicable, and any optional features. Additionally, term, volume, and blocking discounts are to be applied based upon the total number of Centrex lines billed to the customer.

The appropriate Customer Line rate is calculated as follows:

- The first line at each Service Location pays the appropriate B1 rate plus $12.00 - Each additional line at a Service Location pays the appropriate B1 rate minus $5.00. (see Part 5, Section 1 Sheet 21 following)

Nonrecurring Charges from Part 3, Section 1 apply in addition to the above charges.Each line is then charged for any additional features from the options listed on the following pages.

Discounts are to be based upon the total number of Centrex lines billed to the customer and are calculated as follows:

Term Discount: Length of Contract Discount per Line 24 Months $0.25 36 Months 0.50 48 Months 0.75 60 Months 1.00

Volume Discount Total Centrex Lines Discount per Line 11 - 20 lines $0.25 21 - 100 lines 0.50 100-200 lines 0.75

Blocking Discount* Level of Access Discount per Line Tier 1 60- 80% $0.50 Tier 2 40- 59% 1.00 Tier 3 20- 39% 1.50 Tier 4 less than 20% 2.00

* The blocking discount is based on the level of access to or from the public network that the customer desires. For example, if a customer has 200 lines and wants to be able to obtain access to or from the public network from 50 of those lines at the same time, the level of access would be 25 percent, making the customer eligible for a $1.50 discount. Divide the number of simultaneous accesses desired by the number of customer lines to obtain the percentage to use for a discount.

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D. Rates and Charges (Cont’d)

The following illustrates the calculation of monthly rates for Term and Volume. Blocking discounts would apply in addition to the charges below:

1. Customer Lines

2 - 10 Lines First Line Additional Lines Month to Month $35.03 $18.03 24 Months 34.78 17.78 36 Months 34.53 17.53 48 Months 34.28 17.28 60 Months 34.03 17.03

11 - 20 Lines Month to Month 34.78 17.78 24 Months 34.53 17.53 36 Months 34.28 17.28 48 Months 34.03 17.03 60 Months 33.78 16.78

21 - 100 Lines Month to Month 34.53 17.53 24 Months 34.28 17.28 36 Months 34.03 17.03 48 Months 33.78 16.78 60 Months 33.53 16.53

101 & over Lines Month to Month 34.28 17.28 24 Months 34.03 17.03 36 Months 33.78 16.78 48 Months 33.53 16.53 60 Months 33.28 16.28

Nonrecurring charges in Part 3, Section 1 apply in addition to the above

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D. Rates and Charges (Cont’d)

2. Feature Packages:* Nonrecurring Additional MonthlyCharge Per Line Charge

Package 1: Digital Centrex Small Business Feature $20.00 $2.00 Package 2: Digital Centrex Standard Package 40.00 2.75 Package 3: Digital Centrex Advanced Features Package 60.00 3.25 Package 4: Digital Centrex MBS Set Package 60.00 3.25 Package 5: Digital Centrex Advanced MBS Set Package 10.00 7.00 Package 6: Digital Centrex Caller ID Package: 10.00 7.00 Package 7: Digital Centrex ACD Call Center Package: ICB ICB

3. Attendant Console** Nonrecurring Monthly Charge Rate

Per Console $275.00 $68.85

4. Optional Features***

Per Customer Group

Networking for Multiple hosted ACD Group (2 or More CO's) ICB ICB

Networking for Multiple hosted Centrex Group (2 or more CO's) ICB ICB

* Customers selecting Packages 2 receive all of the options in Package 1; Package 3 includes the options in Package 2, and Package 5 includes the options from Package 4. Packages 4, 5 and 6 may be added to Packages 1, 2 or 3.

** Attendant Console rates are per console and do not include CPE. *** Additional optional Features may be available to customers on an Individual Case Basis.

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E. ISDN Centrex

Transmission Specifications

ISDN Line (Custom and National) Standard Transmission

ISDN lines (Custom and National) are provided on a non-loaded loop for access by preprogrammed push button features on compatible Customer Provided Equipment (CPE). ISDN lines are configured as an ISDN basic rate interface with a capacity of two 64 Kbps “B” channels and one 16 Kbps “D” channel (2B+D).

Integrated Services Digital Network (ISDN) architecture, as recommended in the 1984 recommendation of the International Telegraph and Telephone Consultative Committee (CCITT), provides integrated voice/data communication capability for transmission of Circuit Switched Voice (CSV), Circuit Switched Data (CSD) and Packet Switched Data (PSD) signals on an incoming, outgoing and intercommunicating basis. Where available, a maximum of eight (8) services are permitted per ISDN line. This maximum is to be inclusive of a maximum of two (2) “B” channel services per ISDN line. Valid configurations of services are listed in the ISDN Interface Specifications. If a customer’s premises does not meet transmission requirements in the Technical Reference, Distance Extension will apply in addition to Centrex service charges.

* ISDN National lines offer features and capabilities that are standardized with all types of central * office switches. * ISDN Custom lines offer some features which are not available on ISDN National lines and * require the use of proprietary Customer Provided Equipment.

Customer Provided Equipment (CPE) compatibility requirements are listed in Technical References. All CPE used to interface with Centrex Service is required to conform with the Technical Reference Specifications as used by CenturyTel and found in the following Technical References:

ISDN Console AM-TR-NPL-850006 ISDN Interface AM-TR-NIS-000068 OPTI-Centrex Digital Channel Bank MDP-326-140

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E. ISDN Centrex (Cont’d)

1. Feature Availability

N/A - Not Applicable Std.-Standard Opt.-Optional ISDN Services

Alternate Circuit Switched Voice/Circuit Switched Data Service Opt. Circuit Switched Data Service Opt. Circuit Switched Voice Service Opt. On Demand Packet Switched Data “B” Channel Service Opt. Packet Switched Data “B” Channel Service Opt. Packet Switched Data “D” Channel Service Opt.

ISDN Circuit Switched Data

Alternate Access Opt. Calling Display on Intercom Std. Call Diverting Std. Far End Disconnect Supervision Std. Hunt Group for Shared Data Access Std. Intercom Calling Std. Speed Calling Short Std. Queuing Opt.

ISDN Packet Switched Data “B” or “D” Channel

Call Diverting Std. Closed User Group (CUG) - Additional Member Opt. Closed User Group (CUG) - Individual Design Opt. Default Throughput Class Assignment Std. Direct Call Opt. Fast Select Std.

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2. ISDN Services and Features (Cont’d)

SERVICES

Alternate Circuit Switched Voice/Circuit Switched Data Service Provides the capability to originate and receive either Circuit Switched Voice or Circuit Switched Data calls over a single “B” channel, but not simultaneously.

The standard capabilities and features are the same as those shown for Circuit Switched Voice and Circuit Switched Data.

Circuit Switched Data Service Provides the ability to originate and receive circuit switched data calls over the 64 Kbps “B” channel.

Circuit Switched Voice Service Provides the ability to originate and receive circuit switched voice calls over the 64 Kbps “B” channel.

On Demand Packet Switched Data “B” Channel Service Allows station users to originate or receive X.25 packet data calls over the 64 Kbps “B” channel on demand. This arrangement provides the station user the flexibility to use the “B” channel for circuit switched voice calls, circuit switched data calls, or (on demand) packet data calls.

Packet Switched Data “B” Channel Service Provides the ability to originate and receive X.25 packet data calls over the 64 Kbps “B” channel.

Packet Switched Data “D” Channel Service Provides the ability to originate and receive X.25 packet data calls over the 16 Kbps “D” channel.

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FEATURES – VOICE

Increase Shared Directory Number (DN) Group Size Increases the number of Customer Provided multi-button sets that can share call appearances of a directory number from eight to thirty-two. One of the stations sharing a DN may be an analog set. This arrangement is provided only in association with ISDN National lines. Additionally, the number of station users who can bridge onto a conference call is subject to the restriction that the number of conferees plus conference bridges cannot exceed six.

Pickup Held Conference Call from Shared Directory Number (DN) Call Appearance Allows a user, with a customer provided multi-button set that shares a call appearance of a directory number with another user, to establish a conference call, place it on hold, and have the other user pick it up.

Shared Directory Number (DN) Bridging with Conference Calls Allows users, with customer provided multi-button sets with shared call appearances of a directory number, to bridge onto a conference call established on a shared call appearance directory.

This arrangement is provided only in association with ISDN lines. Additionally, the number of users who can bridge on to a conference call is subject to the restriction that the number of conferees plus conference bridge cannot exceed six.

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FEATURES – VOICE (Cont’d)

Terminal Management Provides for the management of ISDN terminals by designating the capability of:

Adjunct control automatically turns on the speaker phone at the station set, if appropriate for the particular feature.

Automatic-Hold/Drop Preference automatically determines how to handle a call active on one call appearance when the user shifts to another appearance. Two types of treatment are provided: - auto-drop - auto-hold

Button Management provides software release buttons that can be used for features or call appearances.

Call Appearance Selection for Implicit Conference and Transfer-Automatically selects an idle call appearance for the Implicit Conference and Transfer features.

Display for Ringing Call Appearances Only activates the display on customer provided multi-button sets only for ringing call appearances.

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FEATURES – VOICE (Cont’d)

Terminal Management (Cont’d) Idle Call Appearances Preference automatically selects an idle call appearance, if available, when a station user equipped with multiple call appearances goes off-hook. The idle call selection occurs when other call appearances are alerting the station set.

Ringing Call Appearance Preference automatically selects the call appearance that has been alerting the longest when the station user goes off-hook and other call appearances are alerting the station set.

Inspect for ISDN Terminals Retrieves and displays call-related information on any call appearance that has an associated call.

FEATURES – DATA

Alternate Access Allows designation of an alternate host to be used to complete a call in the event that the primary host does not answer when the host is out of service.

Far End Disconnect Supervision Provides automatic disconnect of one end of a data connection when the other end disconnects

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FEATURES – DATA (Cont’d)

Hunt Group for Shared Data Access Provides automatic search of a group of shared ports to find an available port in response to a connection request.

Queuing Permits calls, in excess of the available lines in a hunt group, to be held in the central office and distributed in their order of arrival to the hunt group as the line becomes available.

FEATURES – PACKET

Closed User Group (CUG) Additional Member Provides membership for additional CUG members beyond the initial ten included in the design. The available option allowing group members to restrict communications includes the following:

CUG Incoming Access This facility enables terminals belonging to CUGs to receive incoming calls from terminals in the open part of the network and from terminals belonging to other CUGs with the outgoing access capability.

CUG Outgoing Access This facility enables terminals belonging to CUGs to make outgoing calls to the open part of the network and to terminals in other CUGs having the incoming capabilities.

CUG with Incoming Selection This facility may be used on a per virtual call basis to specify the CUG selected for a virtual call.

CUG with Outgoing Selection This facility may be used on a per virtual call basis to specify the CUG selected for a virtual call and to permit outgoing access.

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FEATURES – PACKET (Cont’d)

Closed User Group (CUG) Individual Design An X.25 CUG is a packet mode data arrangement which allows users to build a private sub-network group, using public network resources, that limits communications to members within the group. The CUG allows its member to transmit and receive calls, service type permitting, to and from other members within the group. An individual terminal may be a member of up to 50 CUGs. A terminal having membership to more than one CUG may specify on a subscription basis which of the CUGs is the preferential CUG. The preferential CUG is assumed when no CUG is specified by the user during call setup. The initial design and 10 line memberships are included in the basic group.

There are two main options available:

Group Design Option:

Incoming Calls Barred within CUGs This facility permits the subscribed terminals to originate virtual calls to terminals having the same CUG, but precludes the reception of incoming calls from DTEs in the same group.

Outgoing Calls Barred within CUGs This facility permits the subscribed terminals to receive virtual calls from terminals having the same CUG, but prevents the terminals from originating virtual calls to terminals in the same CUG.

International CUG This facility allows for inter-network CUGs using international interlock codes across the gateway.

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FEATURES - PACKET (Cont’d) Closed User Group (CUG) Individual Design (Cont’d)

There are two main options available: (Cont’d)

Member Design Option: CUG members can be designed with CUG incoming Access, CUG outgoing access, CUG with Incoming Selection, and CUG with Outgoing Selection to individual members within a CUG. The above mentioned options available to a member are listed under CUG -Additional Member.

Default Throughput Class Assignment Allows the selection of the default throughput class of 75 Bps, 150 Bps, 300 Bps, 1200 Bps, 4800 Bps, 9600 Bps, 48 Kbps/56 Kbps (largest class less than or equal to user line speed). This default value applies to all virtual calls and permanent virtual circuits.

Direct Call Enables the user to automatically establish a packet made data service virtual call to a predetermined destination.

Fast Select Allows for call setup, transmission of data and call clearing in a single exchange of packets. Each packet may contain up to 128 octets in addition to the call setup information.

Fast Select Acceptance Permits the user (or terminal) to receive Fast Select. Network Terminal Number is typically associated with packet network lines.

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FEATURES - PACKET (Cont’d)

Flow Control Parameter Negotiation Permits negotiation on a per-call basis of the X.25 packet mode data flow control parameters (packet size and window size of 1 to 7 for each direction of data transfer). This facility applies only to switched virtual calls.

Hunt Group Allows multiple packet mode data service devices/ports to be reached through a single address. If a member of the hunt group is busy, incoming calls are directed to the next member of the group.

Logical Channels Enables more than one call to be set up on a single Packet Switched Data channel service. A maximum of 32 logical channels are included per “B” channel. One logical channel is included in the Packet Switched Data “D” channel service. Additional logical channels can be provided to allow two or more simultaneous calls to take place. A maximum of 16 standard and/or optional channels can be provided per “D” channel. Logical channels can be arranged as one way incoming, one way outgoing or two way.

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Non-Standard Default Flow Control Parameters Allows the selection of a default packet size and window size instead of a standard default packet/window size. The default value applies to all permanent virtual circuits and those virtual calls at the terminal interface which do not perform per-call flow control parameter (packet/window size) negotiation.

Permanent Virtual Circuit Provides a permanent logical channel between two packet mode data devices which is always available for the exchange of data without the need for call setup or call clearing.

Recognized Private Operating Agency Selection Allows a user, on a per call basis, to specify an Inter Exchange Carrier or transit network for inter network packet mode data calls.

Reverse Charging Allows the user, on a per packet mode data originating call basis, to request that usage charges for the call be billed to the terminating packet number. The terminating party must subscribe to Reverse Charge Acceptance.

Reverse Charging Acceptance Allows the user to authorize the acceptance of usage billing for all incoming packet mode calls the user receives for which the originator requested reverse charging.

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Standard “B” Packet Parameter Arrangement Provides a pre-provisioned set of packet parameters defined as typical user defaults for ISDN “B” channel packet access.

Standard “D” Packet Parameter Arrangement Provides a pre-provisioned set of packet parameters defined as typical user defaults for ISDN “D” channel packet access.

Throughput Class Negotiation Permits negotiation on a per call basis of the throughput class for each session of data transfer associated with a virtual call.

Transit Delay Selection and Indication Allows the user, on a per call basis, to select and indicate the desired transit delay in the call request packet.

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F. ISDN Centrex Prices (Cont’d)

1. Service Elements

Monthly Payment Term Payment Plans Non-

Description recurring Charge

1 Month

36 Months

60 Months

84 Months

An ISDN line requires an ISDN Service to make the line operational

ISDN Custom line

2+ line category $50.00 $25.16 $25.16 $25.16 $25.16 7+ line category 50.00 25.16 24.81 24.46 24.36

25+ line category 50.00 25.16 24.46 23.76 23.41 50+ line category 50.00 25.16 24.36 23.56 23.21


ISDN National line

2+ line category 50.00 $25.16 $25.16 $25.16 $25.16 7+ line category 50.00 25.16 24.81 24.46 24.36



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F. ISDN Centrex Prices (Cont’d)

1. Service Elements (Cont’d)

Monthly Payment Non- Term Payment Plans

Description recurring Charge

1 Month

36 Months

60 Months

84 Months

ISDN Services

Circuit Switched Voice per “B” channel equipped

$ 25.00 $ 4.70 $ 4.50 $ 4.30 $ 4.15 Circuit Switched Data per “B” channel equipped

15.00 9.00 8.50 8.00 7.50 Alternate Circuit Switched Voice/ Circuit Switched Data per “B” channel equipped

15.00 10.50 10.00 9.50 9.00 Packet Switched Data per “B” channel equipped

100.00 87.00 82.00 77.00 72.00 Packet Switched Data per “D” service enabled

15.00 6.60 6.00 5.75 5.50 On Demand Packet Switched Data “B” Channel, per “B” channel

25.00 25.00 22.50 21.50 20.50

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CONNECTION WITH CUSTOMER-PROVIDED EQUIPMENT AND FACILITIES

TROUBLE ISOLATION CHARGE (A.K.A. MAINTENANCE OF SERVICE CHARGE)

A. Description

The Trouble Isolation Charge is applicable when the Company dispatches a technician to investigate a customer-reported trouble, and a service difficulty is found to be caused by customer-

provided equipment, wire, facilities, communications system or customer actions, and the customer does not have the Company repair the premises wire trouble.

The Trouble Isolation Charge also applies when a customer requests or allows the Company to dispatch a technician to investigate the reported trouble and the customer then does not allow access to the necessary in-home wiring and equipment or is not available to allow access.

This charge is waived for customers who have inside wire protection, unless CenturyLink determines through remote testing that no trouble exists, and the customer insists on a dispatch. If no trouble is found, a Trouble Isolation Charge applies whether or not the customer has inside wire protection.

B. Application

The Trouble Isolation Charge will not apply when:

Customer is subscribed to an Inside Wire Maintenance Plan before a Company technician is dispatched

A service difficulty or trouble is found to be in a permanently wired telephone associated with service (i.e., no network interface device)

The service difficulty or trouble is in Company-maintained equipment or wiring

No trouble is found after customer allows the necessary access to in-home wiring and/or equipment.

Customer authorizes company repair of inside wiring and/or customer-provided equipment

C. Rates

Per occurrence, business and residence $95.00 (I)

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CONNECTION WITH CUSTOMER-PROVIDED EQUIPMENT AND FACILITIES

INSIDE WIRE MAINTENANCE PLANS (A.K.A. INSIDE WIRE PROTECTION)

A. General

See CenturyLink Inside Wire Maintenance and Line-Backer™ Terms and Conditions Service Agreement for applicable terms and conditions for business and residence inside wire maintenance plans.

An Early Termination Fee as described in the aforementioned service agreement will apply when a customer who is subscribed to an inside wire maintenance plan under a nine-month minimum commitment period discontinues the plan prior to the end of the commitment period.

B. Rates

Residence, Per Line $11.00

Business, Per Line 10.00 (I)

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https://www.centurylink.com/asset/aboutus/downloads/legal/terms-and-conditions/CTLFINALInsideWireMaintenanceTermsandConditionsandSvcAgreementv.08.05.19a.pdf

https://www.centurylink.com/asset/aboutus/downloads/legal/terms-and-conditions/CTLFINALInsideWireMaintenanceTermsandConditionsandSvcAgreementv.08.05.19a.pdf

LOCAL TERMS OF SERVICE WISCONSIN Sheet 1


PROMOTIONS

A. See CENTURYLINK INCUMBENT LOCAL EXCHANGE CARRIER PROMOTIONAL OFFERINGSfor currently available promotions.

B. Grandfathered Promotions

Simple Choice Unlimited $10 for 24 w/PRISM

CenturyTel of Wisconsin, LLC CenturyTel of Central Wisconsin, LLC CenturyTel of Monroe County, LLC

During the period November 2, 2012 through December 31, 2014, residential customers may be eligible for a $10 bill credit for up to 24 months. To be eligible, customers who are contacted by the Company or contact the Company and request this promotion must be a new subscriber or a current subscriber to the Company’s Simple Choice Unlimited local package, and must be a new subscriber to the Company’s non-regulated PRISM video service, and must agree to maintain both the Company’s qualifying local package, and the Company’s PRISM video service for a minimum of 12 months.

The initial bill credit will be reflected on the customer’s first or second invoice following the customer’s acceptance of this offer and will continue for up to 23 consecutive months thereafter. If a customer discontinues any of the qualifiers prior to the end of the 24 month period, no additional credits will be applied.

In no event will the application of this discount be used in conjunction with any other credits to take the customer’s billed amount below zero.

WI 15-03

http://www.centurylink.com/tariffs/LTOS_Promotions.pdf

LOCAL TERMS OF SERVICE WISCONSIN Sheet 2


PROMOTIONS

Simple Choice Unlimited

The Simple Choice Unlimited plan is a service package that includes Simple Choice and Unlimited CenturyTel Long Distance service for residential customers. Customers will be billed a monthly recurring charge as outlined below. The monthly recurring charge equals the combined service charge for the local package as well as the corresponding long distance plan. This plan is only available to Customers who also subscribe to the Simple Choice Unlimited Long Distance Plan offered by the Company’s affiliated long distance entity.

Rates and Charges

Monthly Rate

Simple Choice Unlimited $49.95 - $54.95

Simple Choice ULD with HSI Discount

During the period May 1, 2013 through July 29, 2013, residence customers who subscribe to Simple Choice Unlimited will receive a $5.00 discount when they also subscribe to the Company’s High Speed Internet.

WI 15-03

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