local private sector success stories in developing water projects · 2019. 5. 27. · qassim...
TRANSCRIPT
![Page 1: Local Private sector success stories in developing water projects · 2019. 5. 27. · Qassim Industrial City (1) Qassim Industrial City (2) Shaqraa Industrial City Jeddah Industrial](https://reader036.vdocuments.site/reader036/viewer/2022071210/6021ff5c76f45c1d0a61e330/html5/thumbnails/1.jpg)
WWW.TAWZEA.COM 92 0002 789
Water Utility Success Story in Industrial Cities ( KSA )
Local Private sector success stories in developing water projects
![Page 2: Local Private sector success stories in developing water projects · 2019. 5. 27. · Qassim Industrial City (1) Qassim Industrial City (2) Shaqraa Industrial City Jeddah Industrial](https://reader036.vdocuments.site/reader036/viewer/2022071210/6021ff5c76f45c1d0a61e330/html5/thumbnails/2.jpg)
About TAWZEA
• Founded as Joint venture between two companies
• Specializes in Management of industrial cities • Operation and maintenance of Water and Waste Water
facilities • Succeeded in the privatization of the water sector in KSA
in general and the industrial cities in particular.
![Page 3: Local Private sector success stories in developing water projects · 2019. 5. 27. · Qassim Industrial City (1) Qassim Industrial City (2) Shaqraa Industrial City Jeddah Industrial](https://reader036.vdocuments.site/reader036/viewer/2022071210/6021ff5c76f45c1d0a61e330/html5/thumbnails/3.jpg)
BOT, Concessions & Industrial Cities Management
Qassim Industrial City (1)
Qassim Industrial City (2)
Shaqraa Industrial City
Jeddah Industrial City (1, 2 & 3)
AlKharj Industrial City
Zulfi Industrial City Hafar Al Batin Industrial City
Sudair Industrial City
Riyadh Industrial City (2)
BOT & concessions
Operation, Maintenance & Management
![Page 4: Local Private sector success stories in developing water projects · 2019. 5. 27. · Qassim Industrial City (1) Qassim Industrial City (2) Shaqraa Industrial City Jeddah Industrial](https://reader036.vdocuments.site/reader036/viewer/2022071210/6021ff5c76f45c1d0a61e330/html5/thumbnails/4.jpg)
Tawzea Projects Framework
BOT & Cities Management
Customers
Authority
& Banks
Funding Engineering
Procurement
Construction
Tech. Partners
![Page 5: Local Private sector success stories in developing water projects · 2019. 5. 27. · Qassim Industrial City (1) Qassim Industrial City (2) Shaqraa Industrial City Jeddah Industrial](https://reader036.vdocuments.site/reader036/viewer/2022071210/6021ff5c76f45c1d0a61e330/html5/thumbnails/5.jpg)
Annual Volume Growth
2011 2012 2013 2014 2015 2016
0.03 0.03 1.12 0.81 1.32 0.70
7.92 10.14 9.87
12.95 3.97
7.82
13.27
22.25 26.46
31.04 Million Cubic Meters (m³)
Potable Water Wastewater
Recycled Water
![Page 6: Local Private sector success stories in developing water projects · 2019. 5. 27. · Qassim Industrial City (1) Qassim Industrial City (2) Shaqraa Industrial City Jeddah Industrial](https://reader036.vdocuments.site/reader036/viewer/2022071210/6021ff5c76f45c1d0a61e330/html5/thumbnails/6.jpg)
CRM
• 24/7 Dedicated Customer service center.
• Automatic Meter Reading (AMR).
• Customers can pay bills through SADAD.
• Customers can check consumption on-line.
• Meter Reading Complaints
![Page 7: Local Private sector success stories in developing water projects · 2019. 5. 27. · Qassim Industrial City (1) Qassim Industrial City (2) Shaqraa Industrial City Jeddah Industrial](https://reader036.vdocuments.site/reader036/viewer/2022071210/6021ff5c76f45c1d0a61e330/html5/thumbnails/7.jpg)
Business Challenges
Lenders awareness Service transition
from public to private.
Customers Environmental
awareness. Non-Revenue Water
Assets
![Page 8: Local Private sector success stories in developing water projects · 2019. 5. 27. · Qassim Industrial City (1) Qassim Industrial City (2) Shaqraa Industrial City Jeddah Industrial](https://reader036.vdocuments.site/reader036/viewer/2022071210/6021ff5c76f45c1d0a61e330/html5/thumbnails/8.jpg)
Business Challenges
Meter reading Complaints
Power tariffs & inflation
O&M Optimization KPI Management
![Page 9: Local Private sector success stories in developing water projects · 2019. 5. 27. · Qassim Industrial City (1) Qassim Industrial City (2) Shaqraa Industrial City Jeddah Industrial](https://reader036.vdocuments.site/reader036/viewer/2022071210/6021ff5c76f45c1d0a61e330/html5/thumbnails/9.jpg)
Private Sector
Key to success is Stakeholders’ Collaboration
Customers
Regulators
Lenders
Public Sectors
![Page 10: Local Private sector success stories in developing water projects · 2019. 5. 27. · Qassim Industrial City (1) Qassim Industrial City (2) Shaqraa Industrial City Jeddah Industrial](https://reader036.vdocuments.site/reader036/viewer/2022071210/6021ff5c76f45c1d0a61e330/html5/thumbnails/10.jpg)
Thank you…
WWW.TAWZEA.COM 92 0002 789