Local HealthWatch (LHW) Devon - Engagement Update

Steve Edwards,DCC Strategic Engagement

Manager - Place

Why?

• Commonsense and reasonable to do so

• Informs the public – sets the scene

• Informs the development

• Service specification - fit for purpose

• County Council is the lead agency

• ‘Best Value’ guidance

• Duty to consult

How?

• LINk survey and events• Sent to user/carer engagement networks• Sent to independent providers• Distributed by Citizens Advice• Devon Voice survey (citizens panel - 1200) • Online survey - DCC News Centre, press &

social media releases• Consultation finder web pages• An open and reasonable approach

What?

• Current information & advice preferences • Importance of information re: decision-making• Likelihood of using LHW • Preferred methods of accessing LHW information• Importance of the various LHW services• Preferences for ‘having a say’ and prioritising issues• How LHW might actively involve people• Likelihood of volunteering• Coverage of LHW• Demographics

Next Steps

• 30 March: survey closing date

• Mid-April: data reports produced

• Late April: results analysed by Reference Group

members for key messages/themes

• May - July: Steering Group tender development

Have Your Say

Closing date: 30th March 2012

www.devon.gov.uk/healthwatchquestionnaire2012

DCC Consultation Finder

www.devon.gov.uk/consultation