lms optimization - perspectives 2019perspectives.skillsoft.com/2016/downloads/2016-global... ·...

HR and Learning Redefined

EMPOWERACCELERATETRANSFORM

Monday, May 9, 2016

1 p.m. 4:30 p.m. Full Length Workshops

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1 p.m. 4:30 p.m. SumTotal Learn: Advanced Administrator Training and Tips

Join us to get hands on (hint, hint....bring your laptop!) with the latest release of SumTotal Learn. We’ll take a look at change management considerations admins should be familiar with as they consider and head into an upgrade. We’ll also walk you through a number of tips and tricks for maximizing your utilization of the SumTotal Learn solution, including: • This course will cover things you need to consider when upgrading SumTotal Learn • Review change management considerations • How you can maximize the use of SumTotal elixHR® dashboards, and create your own with ease • A deep dive of using Security Groups

Sandy McQueenConsulting Practice LeadSumTotal, A Skillsoft Company

Eric TheobaldVice President, Product ManagementSumTotal, A Skillsoft Company

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1 p.m. 4:30 p.m. SumTotal Maestro Advanced Administrator Tips

This detailed workshop will help you understand how you can fully leverage Maestro and take advantage of advanced administrative tasks above and beyond the basic functionality available in the solution. We will dive into areas such as batch imports, data extracts, and web services. We’ll review some of the best practices you can consider when it comes to course and learning plan assignments - covering items such as assignment terms, recurrence patters, linked registration expiration impacts and more. • How can I use Maestro to the solution’s full potential? • How can I automate some of the administrative tasks in Maestro?

Mikka KjarlandSenior Product ManagerSumTotal, A Skillsoft Company

Hoy LarrabeeManager, Professional ServicesSumTotal, A Skillsoft Company

Monday Tuesday Wednesday Thursday

Skillsoft customer and product sessions SumTotal customer and product sessionsLMS Optimization

1 p.m. 2:30 p.m. Mix-N-Match WorkshopsLM

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1 p.m. 2:30 p.m. Your Role in Shaping the SumTotal User Experience

The basic principles of a delivering an exceptional, yet simple, user experience is one of the many things users appreciate about the SumTotal elixHR® Platform. During this session, attendees will learn how SumTotal applies the user experience principles to the elixHR® Platform and how they work with customers through user research and testing. Hear how this information is used to inform and guide the decision-making process at SumTotal as they build and deliver market-leading innovation, all with a keen focus on the user experience.

During this workshop, attendees will: • Have an understanding of the process SumTotal uses to create a user-friendly user experience • View an eye tracking demo and observe how the results are used to make user experience decisions • Learn how to participate in user research and testing with the SumTotal User Experience team

Who should attend: Existing SumTotal customers interested in understanding how the SumTotal user experience evolves and how you can get involved.

Michael HayesUser Experience Design ManagerSumTotal, A Skillsoft Company

3 p.m. 4:30 p.m. Mix-N-Match Workshops

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3 p.m. 4:30 p.m. Skillport Reporting (hands on lab)

This workshop is designed to enhance your understanding of Skillport Reporting. Don’t forget your laptop so that you can follow along in Skillport and run your own reports seeing for yourself how robust yet simple Skillport reporting can be. In this workshop, you’ll learn: • Key terminology and concepts to help you get started with Skillport Reporting • How to use the built-in report templates that ship with Skillport to create your own personal templates • Step-by-step directions for using filters to customize report templates to meet your needs • How to apply best practices to ensure that you get the most from your Skillport reports • How to export reports in different formats and set up report schedules

Gary HartmanPartner Alliances ManagerSkillsoft

Johnna WallaceSenior Learning Program ArchitectSkillsoft

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3 p.m. 4:30 p.m. Best Practices and Tips for Leveraging SumTotal Advanced Reporting

Evaluating and driving performance within your enterprise means being able to measure and disseminate information to help improve decision making and ensure compliance. In this informative workshop sessions you will learn basic and advanced techniques to use Advanced Reporting, including: • Walk through creating tabular, crosstab, and advanced chart visualizations in the web design interface to help you create operational and strategic reports

• Advanced report creation techniques, such as creating custom fields that are based on calculations and conditional expressions

• Create a new data model that can be tailored to your specific business requirements • Learn scheduling techniques to generate alerts to line of business managers and help drive internal talent development through performance awareness

• Understand what resources are available to help you get the most value from the SumTotal reporting tools

Nelly PerumeanTeam Leader, LearningRyan, LLC

Brandon Smith-DaigleDirector, Product ManagementSumTotal, A Skillsoft Company


Tuesday, May 10, 2016

1:15 p.m. 2:15 p.m. Breakout Sessions 1

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1:15 p.m. 2:15 p.m. Breakout Sessions 1 | The Power of Persuasion: Making your LMS your Professional Search Engine and Watch Colleagues beg for More

How many times a day do you go to Google to search for something? Make your LMS your professional search engine at work, find what you need when you need it! Guess what?! that’s now available, it’s your LMS! Within 18 months, Abbott went from 15 various LMS environments to one instance of SumTotal Learn at Abbott. It started with one individual understanding the full capabilities of SumTotal Learn and sharing with others in various regions how this tool could be a benefit to them as well. During this time, various division leaders approached the global elearning manager about SumTotal Learn as others in the organization began to explore and migrate to the platform rather than sending out new RFPs for other LMS platforms.

During this session attendees will learn: • How to migrate to one LMS across the globe; it’s only possible with robustness, flexible administration, multi-lingual, and any device solution

• How to convincing colleagues works better than dictating to get bottom up attraction • Why speed is key, both on the LMS implementation and content creation

Who should attend: Those who would like to learn how to be the champion of a platform migration and convince others to move forward to a centralized environment and those who are interested in learning more about SumTotal Learn search capabilities.

Clement MaziolGlobal E-Learning ManagerAbbott

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1:15 p.m. 2:15 p.m. Breakout Sessions 1 | Skillport Today and Tomorrow – Providing a Beautiful Experience for Content Delivery

Since 1998, Skillsoft has lead the way with innovative experiences for eLearning content. Today over 4800 organizations use Skillport to help employees develop skills with Skillsoft content. Join us in this session to learn more about upcoming changes to Skillport and the future of Skillsoft content delivery.

Stephanie PyleVice President, Product ManagementSkillsoft

Sue RodemanVice President, Product MarketingSkillsoft


Monday Tuesday Wednesday Thursday2:30 p.m. 3:30 p.m. Breakout Sessions 2

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2:30 p.m. 3:30 p.m. Breakout Sessions 2 | Making the Move from Maestro to SumTotal Learn

No doubt about it, changing your LMS platform is a big decision and commitment. This process can include an extensive RFP, including a lot of decisions and choices that will ideally result in a successful implementation. The P.F. Changs team found themselves with two brands that needed to come together, with a consensus on one go-forward platform. This session will tell the story of how P.F. Chang’s and Pei Wei reviewed their existing Maestro platform, assessed the growing organization’s future needs and ultimately decided on SumTotal Learn – going on to have a successful migration from Maestro to SumTotal Learn.

During this session attendees will learn: • Best practices for evaluating your LMS platform against your organization’s goals • Benefits of working with SumTotal to evaluate systems • Tips for how to accomplish a successful platform change while reducing time and efforts in a full RFP process to many vendors

Who should attend: Those considering making a move from one LMS platform to another or anyone new to an enterprise level LMS such as SumTotal Learn.

Erica MorrisInstructional Design and e-Learning DeveloperPei Wei

Erica SmithDirector of Learning and Instructional Design P.F. Chang’s

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2:30 p.m. 3:30 p.m. Breakout Sessions 2 | SumTotal Suite: Delivering Innovation with the elixHR® Platform to Unify Solutions and Create a Compelling User Experience

Talent and Learning professionals are singularly focused on aligning ever evolving business demands with ever evolving people and technology. In this session learn how SumTotal’s ElixHR is providing innovative capabilities combined with leading user experience that will easily allow Talent and Learning professionals to align all three. Specifically in this session you will learn how: • SumTotal’s highly engaging new user experience has simplified and streamlined how people interact with everyday processes that span across multiple systems

• Big Data is being used to align a person’s career progression and provided individualized learning recommendations

• Administrators, with a full range of configuration options, have the ability to easily complete complex tasks, such as page level configurations and applying customer themes

Brian GasparSenior Director, Product InnovationSumTotal, A Skillsoft Company

Brandon Smith-DaigleDirector, Product ManagementSumTotal, A Skillsoft Company

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2:30 p.m. 3:30 p.m. Breakout Sessions 2 | SumTotal Learn: Supporting the Extended Enterprise

They say that “knowledge is power” – well knowledge can also be associated with something else: “Knowledge is profit”. Learn how your organization can more effectively share information on your products and services with your entire business value chain to optimize mindshare and business readiness while in turn generating revenue and profit for your organization. In addition, James Dorney of CA Technologies will share how her organization has delivered an extended enterprise learning solution to propel their business.

Bill DochertyVice President, Product ManagementSumTotal, A Skillsoft Company

James DorneyVice President, EducationCA Technologies

4 p.m. 5 p.m. Breakout Sessions 3LM

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4 p.m. 5 p.m. Breakout Sessions 3 | SumTotal Learn: Exploring the Connection to Content, Mobile Capabilities and the Learn Roadmap

You’re faced every day with making learning engaging for your employees, and ensuring it delivers real value to the work day to help drive adoption of your learning investment. We’re going to help you. The compelling, yet simple, user experience in the latest SumTotal Learn makes it easy for your people to connect with the most meaningful learning activity and content when and where they need it – even being delivered personalized recommendations before they ask for something. Join our product leaders for a walk through of some of the most recently delivered innovation, as well as a sneak peek into some of the new features and enhancements on our roadmap. • See how the latest release of SumTotal Learn makes it simple to search, discover – and be delivered – relevant Skillsoft content

• Get a clear view of current mobile capabilities, and see how we’re investing in this area to help you and your employees accomplish more while on the go

• See how SumTotal Learn will to continue to evolve to meet changing learning needs

Who should attend: Existing SumTotal Learn customers, and other learning professionals looking for a better understanding of SumTotal Learn capabilities.

Eric TheobaldVice President, Product ManagementSumTotal, A Skillsoft Company

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4 p.m. 5 p.m. Breakout Sessions 3 | SumTotal Maestro: Understanding Recent Maestro Changes and a Peek at the Roadmap

Join us for a look at recent updates to SumTotal Maestro, and learn how you can leverage new capabilities and enhancements while minimizing change. We’ll include some of our Talent and elixHR® Platform experts to help you understand the updates in those solutions that are meaningful for a Maestro customer. We’ll also include a look at the Maestro roadmap, and include time for interactive questions and answers. As a Maestro customer, you don’t want to miss this session! • What Maestro functionality has been recently released in the first half of 2016? • Step through SumTotal Talent and elixHR Platform updates that impact an integrated Maestro customer • Interactive with SumTotal product experts to get your questions answered!



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n4 p.m. 5 p.m. Breakout Sessions 3 | Blended Training Programs – Align, Delivery and

Rollout using SumTotal Learn

This session goes over how RELX used the SumTotal Learn capabilities and content integrations to align, deliver and rollout global blended training programs. RELX group consists of several divisions operating globally. RELX or certain of its divisions have rolled out the compliance, onboarding programs and other blended learning programs globally. Two samples of the global training programs are listed below.

• One of the global divisions of RELX has rolled out an onboarding program which includes targeting new hires across the globe and provides an onboarding training experience that would help them better understand the company and provide them with the tools to do their jobs better. Using a combination of the division’s portal and SumTotal Learn, they were able to roll out a global onboarding program to share knowledge and build awareness for their new hires. This program consists of several modules via live virtual WebEx sessions that the new hires take over a period of several months starting from the second month of their employment.

• RELX compliance training programs target all users across RELX and provides eLearning sessions targeted towards users in different regions delivered in their native languages. Their compliance programs target users across RELX and are mandatory training that all 30,000 users need to take periodically throughout the year.

All the training is set up and delivered through SumTotal Learn including the WebEx and surveys; this includes targeting and assigning to users automatically. To learn more, please join us at the breakout session.

During this session attendees will learn: • How to align/rollout any of your complex global training programs using your SumTotal Learn • How to better use the SumTotal Learn and its content integrations for global training programs • Pros and cons of using SumTotal Learn for the global training programs

Who should attend: Those involved with global organizations and planning to roll out global training programs with blended learning or companies that would like to take advantage of the Sumtotal Learn capabilities.

Varsha GumasthaGlobal Learning Management App ManagerRELX Group


Wednesday, May 11, 2016


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1:30 p.m. 2:30 p.m. Breakout Sessions 4 | Plan, Implement (system & content) and Go Live!

Companies today are investing substantial dollars in LMS platforms and want to see a strong return on the investment. You can create the best LMS environment, with all the greatest content, but if no one in the organization utilizes it, it will be a flop! Don’t let your LMS be a flop! In 2015, PSAV went through a successful SumTotal Learn and Skillsoft content implementation and increased adoption by talking to stakeholders, supporting them and providing measurement of the success. In this interactive session, participants will learn best practices in planning (project management), implementing, selecting content, creating a strong training/go-live plan and then continuous communication to make your LMS a success.

During this session attendees will learn: • Best practices for planning, executing and rolling out an LMS and content strategy • How to create a realistic time frame for your company with a phased functionality approach • How to set expectations with senior leaders and end users

Who should attend: Those who are launching or in the middle of an LMS implementation or thinking of moving from one platform to another.

Derek BlakeCorporate Director, Global Learning PSAV


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2:40 p.m. 3:40 p.m. Breakout Sessions 5 | SumTotal Learn: Delivering Effective Blended Learning Programs

Blended learning programs are engaging and effective, but not always simple to create and deliver. Join us for a look at how SumTotal Learn supports the delivery of robust blended learning programs with real impact. • What are the best practices for building structures that effectively meet training needs without conflict? • How can you simplify the end user experience with capabilities like one-click registration • How is blended learning delilvered in SumTotal Learn 2015.1, and what’s new in the latest release? • How can you manage the need to swap out old activities with new activities, and keep learning current without rebuilding a new structure?

Sandy McQueenConsulting Practice LeadSumTotal, A Skillsoft Company

Sean McCarthyDirector, Product ManagementSumTotal, A Skillsoft Company


Thursday, May 12, 2016

9 a.m. 10:30 a.m. Mix-N-Match Workshops

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9 a.m. 10:30 a.m. Embedding Learning into the Learner’s Workflow

Have you ever wondered how other organizations seem to bridge the gap between training and performance support? Are our Millennials truly the generation where “training” dies and gadgets (apps, tablets, watches, BYOD) become our vehicle for information transfer? How do all of these systems fit together? What is the place for the traditional LMS?

Join us to uncover some of the solutions that make ubiquitous learning possible. Learn from companies who are doing this well right now! We will explore: • Content Discovery Simplified • Linking to content from internal sites (e.g. SharePoint) for teams, projects, portals • Integrating with content aggregators (e.g. Path Gather, Degreed) • Aligning with performance cycle – clear link between goals and development plan

Mac HarrisonDirector OMDPepsico

Jessica PhilpottCustomer Success ConsultantSkillsoft

Johnna WallaceSenior Learning Program ArchitectSkillsoft

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9 a.m. 10:30 a.m. SumTotal Maestro: Tips and Tricks for Using Advanced Reporting

Dig into the newly updated Advanced Reporting tool - bring your laptop for some hands-on activity. We will begin with a focus on the basics, such as creating ad hoc views and reports, understanding the benefit of using topics and permissions. Then, take it up a level by discussing the new dashboard designer, report types, and scheduling reports. We will also take a close look at the new features available such as new charts, dashboard designer updates, additional attributes and expressions, and the new schedule manager. • Hands-on training on the latest version of Advanced Reporting for Maestro • Learn why advanced reporting important and how can it lessen your workload


11 a.m. 12:30 p.m. Mix-N-Match Workshops

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11 a.m. 12:30 p.m. SumTotal Maestro: UI Configuration and Design

There are ways to configure Maestro to enhance your user experience and provide your users with the information they need to be successful. Learn what can be done within widgets using HTML and Javascript to go above and beyond the WYSIWYG editor. This session will get hands-on, so bring your laptop! • Hands-on experience creating advanced widgets • What changes to the Maestro UI can I make to increase adoption rates • What are some of the effective things other customers are doing?


Agenda subject to change without notice


lms optimization - perspectives 2019perspectives.skillsoft.com/2016/downloads/2016-global... ·...

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