lkcv
TRANSCRIPT
L A U R A K L O O S83 Keats Avenue, Redhill, Surrey, RH1 1AF
PERSONAL PROFILE
Currently studying for an MA in Fashion management and marketing.A Media Culture and Communication graduate I have a can do attitude and a professional and tactful approach. I am an enthusiastic self motivated individual with a well developed communication style, excellent customer service skills and
proficient time management and organization. Going forward I am keen to build on my experience in retail. I am looking for an opportunity where I can utilize my creative skills and interests in a marketing capacity. Particular areas of interest include experential marketing, and
encouraging consumer engagement.
Link to my Professional Portfoliowww.issuu.com/LauraKloos
S K I L L S A N D K N O W L E D G E
• Tactful and professional; dealt with complaints and enquiries• Communicate with an awareness of target markets• Successfully raise interest and awareness of products and up-sell • Visual merchandising, good eye for detail• Delivering promotional campaigns• Lateral thinker, develop innovative and creative ideas • Analytical problem solving skills; working on low budget projects• Experience of working to deadlines • Experience of shift work and unusual work hours• Pro active, and out-going
IT SKILLS: Fast and proficient IT skills including
OTHER: Fluent in French, full drivers license
INTERESTS:My interests include different forms of visual Arts from animation to dance. Fashion, cooking, travelling, culture and society, literature, music, and current affairs.
Microsoft OfficeAdobe InDesignAdobe Photoshop Adobe Illustrator Dreamweaver
REFERENCES: Available on request
Anticipated Graduation September 2015University of the Creative Arts
MA Fashion Management and Marketing
E D U C A T I O N
2004-2008University of Greenwich
BA(s) degree in Media Culture and Communication 2:1
1997-2002The Warwick School
10 A*-C GCSE’s
2003-2004Croydon College
A-levels Media Studies, English, Law 3 C’s
E M P L O Y M E N T H I S T O R Y
Administrator, Wright electricians July 11-January 12Returned to work with wright electricians, providing part-time administration as before.
Store Merchandiser, CPM UK LTD January 11-June 11 • Visiting stores working in the entertainment section• Ensuring promotional displays are set up as required• Auditing the department for compliance and investigating and rectifying any
problems.
Sales Assistant, New Look March 10-August 10• Providing high levels of customer service in this busy high street fashion store• Maintaining an organized and tidy well presented environment • Working towards sales targets.
Supervisor, the Co-operative October 08-June 09• I supervised a small team of staff• I was a key holder and trained new staff• Duties included delegating work, cashing up and the general running of the store.
Administrator, Wright electricians April 07-October 08• Provided administrative support -typing letters and maintaing filing system -performing secretarial duties -managed and maintained staff personnel records -co-ordinated appointments
Sales Assistant, Kurt Geiger LTD Gatwick Airport March 04 –September 04• Organized and re-stocked two stockrooms• Worked towards sales targets.• Tax-free prices meant complex Refund and exchange procedures requiring high
levels of written and oral communication skills.
R E L E V E N T W O R K E X P E R I E N C E
Fashion Studio Internship, Jane Carr (Luxury fashion label) April 2015 Ongoing Working on the press desk contributing to social media platforms, working on merchandising of the studio showroom and promotional images. Supporting press with gifting, and supporting the press sample management.
Contributor to ‘Y Base’ (a youth-led 24 page magazine) August 2010 Contributing articles, creative pieces, photography and digital art.
Work experience, The Surrey Mirror newspaper (The Post) July 05 Experience working in a professional busy office. Conducted research using archives, internet and existing media and produced two pieces of published work informed by press releases, interviews, and research.