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Living Systems Model. Overview Why a new ID Model? Living Systems Model Phases Examples. Living Systems Model. Why a new ID Model?. Requirements of Web-based Systems Develop web-specific instruction Dynamic, changing content Open-ended system (external link) - PowerPoint PPT Presentation

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Page 1: Living Systems Model
Page 2: Living Systems Model

Living Systems Model

Overview

• Why a new ID Model?• Living Systems Model Phases• Examples

Page 3: Living Systems Model

Living Systems Model

Requirements of Web-based Systems•Develop web-specific instruction•Dynamic, changing content•Open-ended system (external link)•Web-specific development processes•Web-specific project teams

Why a new ID Model?

Page 4: Living Systems Model

Living Systems Model

Traditional ID Models•Often delivery medium-independent•Focus on concept of “final product”•No formal mechanism in place for dynamic changes in requirements and needs of users

Why a new ID Model?

Page 5: Living Systems Model

Living Systems Model

Knowledge Management Systems•Scenario: To solve a work-related problem, user retrieves cases, constructs solution, adds new case to KM system•Result: Dynamically changing system, responding to user’s needs•Problem: Formal process to respond to the changes in the system: new services, features, etc.

Why a new ID Model?

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Living Systems Model

Living System Approach•Changes in the system are assumed•Formal mechanisms in place to accommodate change and growth•System is viewed as ‘living system,’ not as final product•Digital nervous system features

Why a new ID Model?

Page 7: Living Systems Model

Living Systems Model

Plass & Salisbury (2002)

Living System Approach

ImplementSystem Design

DevelopmentalEvaluation

DevelopInstructionalInformation

Design

AnalyzeEnd-User

Requirements

DesignInstructionalInformationArchitecture

DevelopInstructionalInteraction

Design

Page 8: Living Systems Model

Living Systems Model

Goal

•Address specifics of web-based instructional systems in general

•Accommodate change and growth of KM systems in particular

Living Systems Model

Page 9: Living Systems Model

Living Systems Model

Plass & Salisbury (2002)

Living System Approach

ImplementSystem Design

DevelopmentalEvaluation

DevelopInstructionalInformation

Design

AnalyzeEnd-User

Requirements

DesignInstructionalInformationArchitecture

DevelopInstructionalInteraction

Design

n

Page 10: Living Systems Model

Scenario

Living Systems Model

Problem Identification, Background Needs Assessment Target Audience, Learner Characteristics Minimum Configuration of Delivery System Goal Objectives

Analysis

Page 11: Living Systems Model

Scenario

Living Systems Model

InterviewsObservationsPerformance Analysis/GradesDocument ReviewSubject-Matter Expert Consultations

Method

Page 12: Living Systems Model

Living Systems Model

Plass & Salisbury (2002)

Living System Approach

ImplementSystem Design

DevelopmentalEvaluation

DevelopInstructionalInformation

Design

AnalyzeEnd-User

Requirements

DesignInstructionalInformationArchitecture

DevelopInstructionalInteraction

Design

Page 13: Living Systems Model

Living Systems Model

Definition•Defines the content and features to fulfill objectives of a web site and how they are structured

Purpose•Conceptual Design of Web Site, high-level Architecture

Information Architecture

Page 14: Living Systems Model

Living Systems Model

Components

Conceptual Design: Features Content: Organization of Information Navigation/Orientation Systems

Information Architecture

Page 15: Living Systems Model

Living Systems Model

Design Process for Information Architecture

• Map Objectives -> Features• Map Features -> Content• Structure Features (Hierarchy, Hypertext, database)• Organize Content (Alphabetical, Chronological, ...)• Design Navigational System based on Structure

Based on the cognitive processes of the learners

Instructional Information Architecture

Page 16: Living Systems Model

Scenario

Living Systems Model

Information

ArchitectureAP-1-1 AP-1-2 AP-1-3

AP-1-4

FS-1-1 FS-1-2 FS-1-3

AP-1-AD

FS-1-AD

AP-2-AD

AD-1-1 AD-2-1AD-2-AD

Page 17: Living Systems Model

Scenario

Living Systems Model

Design Issues

ConceptualModel

(Designer)

MentalModel(User)

Functionality(internal)

Metaphor(external)

Develop Interpret

System’sInherentStructure

Page 18: Living Systems Model

Scenario

Living Systems Model

Navigational System

Purpose Identify current location Identify path to desired location/feature

Instructional FunctionReduce cognitive overhead of navigationMake associative connections apparent

Page 19: Living Systems Model

Scenario

Living Systems Model

Navigation bars Frames Pull-down menus Table of Content Index Site Map Guided Tour

Navigation System Elements

Page 20: Living Systems Model

501 Overview

Living Systems Model

OLIT 501 ISD Online Course

Page 21: Living Systems Model

501 ClassOLIT 501 ISD Online Course

Living Systems Model

Page 22: Living Systems Model

501 Library

Living Systems Model

OLIT 501 ISD Online Course

Page 23: Living Systems Model

Living Systems Model

Plass & Salisbury (2002)

Living System Approach

ImplementSystem Design

DevelopmentalEvaluation

DevelopInstructionalInformation

Design

AnalyzeEnd-User

Requirements

DesignInstructionalInformationArchitecture

DevelopInstructionalInteraction

Design

Page 24: Living Systems Model

Living Systems Model

Definition•Specifies the interactions between users and each feature of the application, including

–Type and format of input–Logic of processing–Type and format of output

Purpose•Specify the detailed functioning of each feature of the system

Interaction Design

Page 25: Living Systems Model

Living Systems Model

Steps• Refine Specification of Functionality• Define Sub-Functions• Define Instructional Strategies

Method• Storyboards• Draft Pages in HTML

Interaction Design

Page 26: Living Systems Model

Living Systems Model

Interaction Model (Foley & van Dam)

Conceptual Level-User’s mental model

Semantic Level-Meanings conveyed by user input & computer output

Syntactic Level-Definition of communication language for computer

Lexical Level-Device dependencies and precise mechanisms for interactions

Interaction Design

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Living Systems Model

Interaction Design

Page 28: Living Systems Model

Living Systems Model

Interaction Design

Page 29: Living Systems Model

501 Communication

Living Systems Model

OLIT 501 ISD Online Course

Page 30: Living Systems Model

Living Systems Model

Definition Human-Computer Interface

• Interface not merely in charge of communication with the user, but is an

• Expression of the deliberate decisions by the instructional designer to include features in the conceptual model of the application that support different cognitive processes of learning

Interface Design Approach

Page 31: Living Systems Model

Living Systems Model

Definition•Overall plan governing instructional content and process consisting of a set of decisions that result in a plan, method, or series of activities aimed at obtaining a specific goal

Purpose•Organize instruction to support learner's cognitive processes of attention, encoding, and retrieval of information

Instructional Strategies

Page 32: Living Systems Model

Living Systems Model

•Organizational Strategy

—Content, Sequencing of instruction

—Form of presentation•Delivery Strategy

—Instruction medium used

—Grouping of learners•Management Strategy

—Scheduling and allocation of resources(Reigeluth, 1983)

Instructional Strategies

Page 33: Living Systems Model

Living Systems Model

Gagné & Briggs•Gaining attention•Informing learners of objective•Stimulating recall of prerequisite learning•Presenting instruction•Providing learning guidance•Eliciting performance•Providing feedback•Assessing performance•Enhancing retention and transfer

Instructional Events

Page 34: Living Systems Model

Scenario

Living Systems Model

Instructional Strategies

Taxonomy

Social Setting

Learning Mode

Presentation Modes of Information

View Information

Acquire Knowledge

Construct Meaning

Individual

Closed Collaboration

Open Collaboration

Text

Multimedia

Immersion

Page 35: Living Systems Model

Living Systems Model

General Considerations/Issues

• Task Analysis Results as Basis for ID• Cognitive TA Results as Basis for ID• Standards/Conventions for field• Standards/Conventions for WWW• Use of Metaphors

Interaction Design

Page 36: Living Systems Model

Living Systems Model

Instructional Considerations/Issues

• Philosophy of Instruction: Behaviorist/Cognitivist/ Constructivist Approach

• Level of Learner Control, Choice• Cognitive Load (Overhead) Imposed by Interaction

Interaction Design

Page 37: Living Systems Model

Scenario

Living Systems Model

Interaction Design Evaluation

Application of Pattern Language

•Articulates and communicates the design of the entire system in a coherent, formal way (Alexander, Ishikawa & Silverstein, 1977; Tidwell, 1999)

•Units of language: design rules, or patterns, that capture the solutions to specific issues or problems in the design process in a particular context, and are therefore neither too abstract nor too specific

Page 38: Living Systems Model

Living Systems Model

Plass & Salisbury (2002)

Living System Approach

ImplementSystem Design

DevelopmentalEvaluation

DevelopInstructionalInformation

Design

AnalyzeEnd-User

Requirements

DesignInstructionalInformationArchitecture

DevelopInstructionalInteraction

Design

Page 39: Living Systems Model

Living Systems Model

To see is to forget the name of the thing one sees.

Paul Valéry

Page 40: Living Systems Model

Living Systems Model

Definition•Specifies the appearance of the interface and the information contained in the system, such as

–Presentation mode of information–Color Scheme for interface–Type faces and their forms (attributes)

Purpose•Specify the appearance of each feature of the system

Information Design

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Living Systems Model

Steps•Design visual interface for all features•Design navigational elements•Design instructional materials

Method•Design text, graphics, video, sound for a prototype application/page

Information Design

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Living Systems Model

Interaction Design

Page 43: Living Systems Model

Living Systems Model

Interaction Design

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Living Systems Model

Wayfinding for Navigation•Methods to allow users to orient themselves

Purpose•Assess where you are•Assess where you want to be•Assess how to get there

Information Design

Page 45: Living Systems Model

Living Systems Model

•Multimedia Effect

•Contiguity Effect

•Split-Attention (Modality) Effect

•Coherence Effect

•Redundancy Effect

•Individual Differences Effect

(Mayer, 1997, 2001)

Multimedia Learning

Page 46: Living Systems Model

Living Systems Model

Evaluation•Review design of instructional strategies and how they support learner’s cognitive processes (function of multimedia elements)•Review if the required conditions for the application of a particular design principle were met and if this design principle or theory was applied in an appropriate way(Dual Coding Theory, Cognitive Load Theory, Generative Theory of Multimedia Learning)

Information Design

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Living Systems Model

Generative

Theory of MM

Learning

Mayer (1997)ReferentialConnections

Visual Model (Coherent Visual Mental Representation)

Verbal Model(Coherent Verbal Mental Representation)

Image Base(Visual representation)

Visual Information

Text Base(Verbal representation)

Verbal Information

Select Images Select Words

Organize Images

Organize Words

Prior Knowledge

Integrate

Page 48: Living Systems Model

Living Systems Model

Plass & Salisbury (2002)

Living System Approach

ImplementSystem Design

DevelopmentalEvaluation

DevelopInstructionalInformation

Design

AnalyzeEnd-User

Requirements

DesignInstructionalInformationArchitecture

DevelopInstructionalInteraction

Design

Page 49: Living Systems Model

Living Systems Model

Steps•Implement and Evaluate Prototype•Produce media elements (graphics, video, etc.)•Design and develop data base back end (tables)

Evaluation•Usability (actual)•User Acceptance (perceived)•Effectiveness (actual learning outcomes)

Implement System

Page 50: Living Systems Model

Living Systems Model

Evaluate

•Each phase of the design process•Usability of the system•Learning outcome

•Using living system capabilities

Developmental Evaluation

Page 51: Living Systems Model

Living Systems Model

Living Systems Model•Address specifics of web-based instructional systems in general•Accommodate change and growth of KM systems in particular

•Used for KM system design & implementation•Also useful for WWW-based instructional systems

Conclusion

Page 52: Living Systems Model