living hope annual report 2011
DESCRIPTION
Living Hope Annual Report 2011TRANSCRIPT
[1]
AN
NU
AL
REP
OR
T 20
11
[2]
Services:
•Spiritual
•Volunteers
•Teams
Ministries:
•Living Care
•Living Grace
•Living Right
•Living Way
Financials
Table of Contents
Living Hope Board of TrusteesJ V Thomas (Chairman)
R Amansure
K Begg
T Gray
G Haddad
R P Jackson
J Koeries
E du Preez
B Robertson
H van Niekerk
G Williams
[3]
“Another great year has passed. At times, it was hard not to be overwhelmed. The needs in the communities around us are enormous, we faced our own financial challenges but by the grace of
God we were able to expand to meet huge needs around us. I am constantly amazed by the
goodness of God – He has provided in so many ways and through so many wonderful people. And
we, through our wonderful staff team have been able to make some significant differences in
people’s lives.
We have faced many challenges and giants this year as a Trust. Our finances have been stretched
and General Managers have become experts in managing tight budgets; yet the ministry has
continued to grow to meet the needs. At the end of the financial year we can only praise God that
every ministry reached the end of the year having expanded in some way yet not exceeding the
budget. In the faithfulness of God, each ministry ended the year with a small surplus.While we face challenges of finances, meeting set targets, dealing with property issues and the
challenges of running a sizable Non-profit, we always seek to be connected to the need around us.
This year we adopted a tag line for Living Hope: Bringing Hope, Breaking Despair. In situations of
poverty, sickness, addiction, lack of hope for a future, we seek to bring the hope of Jesus hand in
hand with practical help. We are reminded on a daily basis of the hopelessness in our communities.
We hear reports back from our staff of the situations our client’s face, like the child who took his
sandwich home from children’s club in order to feed the whole family. What tragedy, what despair,
what opportunity to bring hope.
Along with the challenges there have been some new developments within the Living Hope family
and each ministry has expanded in some exciting way. Living Grace has the Addiction Recovery Programme, with support from the Department of Social Development. Living Right has introduced
the Legacy Programme offering a one year internship with the Life Skills department. Living Way has
become a hive of activity with its Five Loaves bakery and a bumper first crop of cucumbers and
tomatoes from the agri-business. Living Care expanded its Community Based Care to pediatrics and
children in need of health care.
There are still giants ahead of us to face and nearly overwhelming needs in the communities
around us. However, we serve an awesome God so with His help and your support we will carry on. I
trust that as you read these reports
you as a friend, donor, partner,
volunteer or staff member will rejoice in what God is doing through you.
Thank-you for all that you are doing –
together we are Bringing Hope and
Breaking Despair.”
John V ThomasChairperson of Living Hope Trust
From Our Chairman
[4]
“Transformation of lives with a message of HOPE, (Bringing Hope and Breaking Despair)
has always been at the core of Living Hope. We have been privileged to see the lives of
many changed by this message. We remain so grateful to all those who have helped
Living Hope reach 28 416 clients this past year in the South Peninsula of Cape Town, South
Africa – well over triple the number 5 years ago. This has not been without its challenges,
but with these challenges has come great courage from the Living Hope team to respond
to the cry of the communities we serve.
This year is the first that our Life Skills programme received no funding from government
grants and we are so thankful at the generosity of the DAD donors who have stepped into
this gap. Our faith journey this year with these partners has proved that together much
can be achieved.“
Dedicated to Bring the Hope
0
17500
35000
7916
1261415163
18702
28416
2007 2008 2009 2010 2011
Clients served throughout Living Hope
[5]
0
125
250
182
83
Clients HIV +
Health Care Centre
0
125
250
238
1Clients HIV+
Social Work
0
0
450
900
862
242
Clients HIV+
Home Based Care
0
9000
18000
16712
2035Clients HIV+
HIV Testing and Counseling
0
1125
2250
2170
528Clients HIV+
Support Group
“We have 188 dedicated staff members, which
together with the commitment of sacrificing volunteers
faithfully bring the message of HOPE. I remain
extremely overwhelmed by their commitment to see
transformation in the lives of those we serve, while
facing huge challenges themselves.
The task of community transformation can never be
accomplished by one organization and so Living Hope
continues partnerships with like-minded entities and
churches to ensure that the impact of HOPE can be
realized in the lives of those we serve. We value these
partnerships and are thankful that we can serve
together in seeing transformed communities.
Financially this has been a stretching year and our
cash flow has been tight, yet all our programmes
remain fully funded. We still use 88% of each Rand to
benefit the people we serve, continuing to look for
ways to further increase efficiencies. (For a more
detailed Financial Report see Audited Financial
Statements; Appendix A)
To all Living Hope’s staff, volunteers, trustees, partners
and donors thank you does not seem adequate
enough, but THANK YOU! I know our joy is in the lives
that are transformed and we continue to celebrate
God’s goodness in allowing us to be part of
TRANSFORMED COMMUNITIES.”
Peter Hawksley
General Manager of Services
0
6000
12000
7846
1Clients HIV+
Life Skills Education
[6]
“The Spiritual Life at Living Hope over the past year has developed substantially, and we
praise the Lord for all He is doing in the lives of many of the staff, clients and beneficiaries.
During the past year we have been through a cycle of spiritual focus which has enabled us
to monitor more closely what is happening spiritually in the life of Living Hope. The outcomes
of this have enabled us to evaluate the level of the Spiritual Temperature of Living Hope
from March 2010 which was 47° C to 62° C in March 2011. I am encouraged more and more
to see how our staff are really embracing the focal point of what we stand for and what we
are here to do as the no 1 objective of Living Hope: ‘To spread the Gospel of Jesus Christ in
a life changing way and to encourage people to follow Him.’”
How are we doing Spiritually?
73 78
2010 2011
Regular Spiritual Activities
60 68
2010 2011Believers on Staff
3659
2010 2011Staff Local Church Involvement
2444
2010 2011
Staff being adequately trained to minister
% %%
%
%
%
%% 40
64
2010 2011
Staff actively reaching out
%
%
[7]
Spiritual Quality Improvement Program
(SQIP) cycle
To clearly explain this cycle and the
foundation of it, I have to take you back
to March 2010. The cycle can be broken
down into the following stages:
1. March 2010 saw the first attempt of a
Spiritual Evaluation of the organization
was undertaken – this was coined as
the “Spiritual Temperature”. This
process started by each level of
leadership within the respective
departments evaluating the spiritual
influence of their departments based
on the following:
a)The Spiritual activities taking
place on a regular basis within their
departments.
b)The % of staff within their
department who were committed,
born again Christians.
c)The equipping they felt the
members of their staff needed to
proactively share the Gospel and
minister to the community folk on
an individual and group basis.
30%
48%
65%
83%
100%
47%62%
2010 2011
Living Hope Spiritual Temperature
2. June 2010 saw the next step, in that each
department consolidated their spiritual
activities/objectives in the form of a 5T
(Task, Team, Time, Training and Transfer)
document which helped helped them to
document each of the spiritual programs
their departments were undertaking.
3. September 2010 saw this process develop
into an evaluation tool of how effectively
their each department’s spiritual objectives
were being implemented.
4. The new term for this monitoring tool and
the application thereof became “SQUIP”
which stands for Spiritual Quality
Improvement Program. Currently this
monitoring is undertaken on a monthly
basis whereby all department heads or
representation thereof get together and
discuss the “ Spiritual Temperature of Living
Hope and the impact that each of their
departments plays in contributing to that”.
5. Now that this monitoring tool is in every
department in Living Hope, we (SQUIP
meeting participants) have started to
evaluate what impact complying to our
objectives has had on the staff, clients and
beneficiaries of the organization.
6. We have recently put measures in place
which we hope - in time to come - will give
us a good indication of how the Lord is
using the ministries of Living Hope to impact
the spiritual lives of the communities we
serve.
[8]
Relationships with Local ministry leaders
The establishment of relationships with
local Church Leaders and Pastors is one
of the most important areas of the ministry
of Living Hope. We are not a local church,
but many of the people within the
ministries of Living Hope come to know
the Lord through various programmes, at
this point our most important link is into the
local churches where these new converts
can be spiritually fed on an ongoing basis.
These relationships will continue to be part
of my role in the year ahead; the local
churches are the most important link in
the discipleship of new believers.
It has been wonderful to see the role that
some of the local pastors have played in
the ministry of Living Hope assisting us with
leading devotions and services in many of
our branches. The partnership and
relationship with the local church is
invaluable to the communities which we
serve.
EQUIP’s Ministry
We have had the privilege this year to be
the receivers of some good solid and
sound, biblically based leadership training
which has been provided to us by John
Maxwell’s EQUIP ministry. Tom Atema has
been our key note speaker at two
conferences so far and we look forward
to the teaching of Dr James Walker in
October, who will be teaching us
Notebook 2 of EQUIP’s Million Leader
Mandate material. By the end of next
year we will have completed, Lord willing,
all six books of this outstanding material.
Various Living Hope staff as well as a
number of community pastors and ministry leaders
have benefitted tremendously from this input.
The Chaplaincy in the Health Care Centre
During the past year there have been a few
changes to the chaplaincy and pastoral care to
the Health Care Centre. Pastor Noloyiso is currently
ministering into the Health Care Centre, and has
refocused the ministry in this facility to be in line
with our Spiritual policy. She has also had the
assistance of a number of pastors and student
pastors whom have assisted her in this very
important and time consuming ministry.
Some of her duties include: Spiritual Assessments of
all Patients, one on one ministry to patients and
their families, conducting weekly services and
bible studies in the centre as well as co-ordinating
the community pastors who come and lead
services over the weekends.
Pastor Nolo also screens all people wanting to
minister in the Health Care Centre, making sure
they believe and minister in line with our statement
of faith.
[9]
“Vuyani Fotoyi he was admitted in the
Health Care Centre for a long time and he
came to know the Lord while he
was still our patient and now is a committed
member in Khayelistsha it has just
happened that He goes to a church that I
am a member in. He attended the
beginners’ class, last week He was baptized
and I was the one who baptized him. I really
thank God for his life and the work that God
has place in the ministry of Living Hope.”
“After the first day of our volunteer
spending time with the patients, she made
such an impression on the patients that the
patient wanted this Jesus that she had
shared with him. Five patients have come to
know the Lord in this past month in the IPU
and 1 of the IPU staff members has also
given their life to the Lord, in the past
month.”
“Gentleman came in extremely ill and not
ready to give Jesus a chance in his life. He
attended hospital regularly for treatments
he became extremely sick and sleepy over
a 4 days period. He came to the realization
that he needs the Lord in his life. Since he
has accepted Jesus in his life he never
became severely sick again and his body
has been handling the treatment well. He
was discharged approximately 2 weeks
later and placed with a church in his area.”
“Neziwe, one of our patients, was baptized
(in the bath in the Health Care Centre) after
she has accepted the Lord and after few
days she died. We thank God that she
knows the Lord and her family was there
has accepted the Lord. After few days she died.
We thank God that she knows the Lord and her
family was there when she was baptized to give
testimony. We had a blessed time with the
Health Counselors as we shared devotion with
them, we prayed together.”
Conclusion
It has truly been an absolute privilege to serve
the Lord through the ministry of Living Hope over
the past year and a half. It has been an
excellent experience to be part of such a gifted
team. I look forward to all the Lord has in mind
for the next year, and the prayer of my heart is
that we would know God’s leading on a daily
basis in understanding His heartbeat for the
Living Hope family of ministries.
Graham Haddad
Senior Chaplain
“ Now to Him who is able to do immeasurably
more than all we ask or imagine, according to
His power that is at work within us, to Him be
glory in the Church and in Christ Jesus
throughout all generations, forever and ever
amen.” Ephesians 3:20
Testimonies
[10]
We have enjoyed a vibrant year of volunteers, in which we again saw growth in number
from the previous year. We had 128 total volunteers in reporting period 2010-2011, up from
90 volunteers in the previous year. What is amazing is that this growth continues amidst very
little active marketing. Praise the Lord for sending all of these people! What a privilege it is
to see His provisions go beyond our staff.
There was a near-even split between local (66) and foreign (62) volunteers. Local
volunteers commit from 1 week to several months, and they come and go as they have
time availability. Of the 62 foreign volunteers, their tenure is easier to track and breaks
down as follows:
Living Hope Volunteers
39
13
10
Short-term ( < 6 months)Long-term (7-18 months)Missionary (> 18 months)
[11]
The reporting period saw improvements
that focused on the application process
as well as managing volunteers’
expectations.
The department views its role as providing
the volunteer with a meaningful service
experience whilst holding fast to the vision
and mission of Living Hope without
compromise. The quality of character and
spiritual grounding for each individual is
critical to this. Therefore, efforts have
focused on improving the screening
process for applicants. For example, all
foreign candidates are “interviewed” via
online video phone call as part of the
application process. In this way, we get to
know more than just the written content in
the application form and character
references. This practice is not only
beneficial to Living Hope, but also to the
candidate, who gets the chance to
engage and ask questions he or she may
not ask in an email. On both sides, an
interview helps to eliminate assumptions
and makes the application process a
more informative tool for candidate
selection. Likewise, all local volunteer
applicants are now required to produce a
pastoral reference letter. In this way, Living
Hope can confirm whether the candidate
is part of a solid church foundation, and
can determine the level of service
involvement in the church itself.
Another area of improvement is
managing volunteers’ expectations to
maximize flexibility and minimize potential
disappointment. Foreign volunteers’
expectations are usually different than what
they experience. While unmet expectations are
unavoidable, we can help prepare the
incoming volunteer prior to arrival by providing
more information about how they may be
serving (with a more detailed initial “job
description” for long-term volunteers and
missionaries) as well as contextual/ cultural
information and a missions-minded devotional.
Ultimately we aim to equip the future volunteer
with what (s)he needs to know to add value to
Living Hope whilst leaving room for him/her to
have his/her own experience.
Case in point, we must be better prepared
during our winter months (June – August) when
many young people from the U.S. and Europe
flock to Living Hope to serve during their summer
break. Oftentimes it has become chaotic and
cumbersome to organize placement for so
many short-term roles. This can lead to
miscommunications and setbacks that leave
both Living Hope and the volunteer feeling
negative about the experience. For this
reporting period, we received 26 short-term
foreign volunteers between June and August,
and the average time commitment was just
under 6 weeks. We look forward to the results of
a trial run of marketing a short-term “summer
project” this year with two sets of fixed arrival
and departure dates from which applicants can
choose. In this, coupled with the
aforementioned improved application process,
we hope to achieve a positive impact on both
the volunteer and Living Hope.
Updates from the Volunteer Department
[12]
Finally, as we look ahead to the next year, we look forward to implementing an online, user-
friendly application process that will enable the prospective foreign applicant to easily and
seamlessly submit his/her information. Currently, incoming email enquiries can become
burdensome to answer and manage. The online system will enable the department to
track progress of applications more effectively.
The future of volunteers at Living Hope is bright, with all thanks to the Lord. They continue to
come to us, and we will strive to be best prepared to prayerfully receive, select, and place
them so that they can benefit Living Hope and take away a lasting and encouraging
experience.
[13]
Visiting teams continue to be so essential to the work we do in each of the communities we serve. People often ask: “Is it worth all the money it takes to get the teams here to serve with Living Hope.
Why don’t you just ask them to send the money?” Living Hope does not spend any money or
resources on recruiting teams - these teams come to us. So we truly see it as a God-sent blessing.
The reality is not only do these teams bring encouragement, excitement, skills, hands and feet that
are so desperately needed, but we also see their lives transformed in the process. We recognize
that not only do we need them to help us accomplish short-term goals and projects that we don’t
have the money and resources to accomplish, but we truly believe that God hand-picks each
person who comes on these teams. God chooses them to allow us the resources of their talents,
gifts and abilities - but He also brings them here to do a mighty work in them. Living Hope is not only
grateful for all of the teams, but we feel honoured and privileged that God would choose us as the vehicle through which He reaches their hearts.
32 = The number of teams
between April 2010 to March
2011
10 = Person-per-team average
11 = Days average stay
Tim Hoffman
Volunteer Coordinator
Teams Update
[14]
Leigh SnymanGeneral Manager
‘Encourage the timid, help the weak, be patient with everyone. Always try to be kind to each other and everyone else.’
1 Thessalonians 5: 14-15
Living Hope strives daily to bring hope and break the cycle of despair within the
communities we work.
Living Care is dedicated to the same but our emphasis is aimed at breaking the cycle of
despair brought about by disease and illness. Chronic diseases, diseases related to
advanced age and diseases where curative treatment is no longer an option and the main
focus has shifted to quality of life and managing of symptoms’ ensuring that the dying
process is dignified. We also aim to ensure that every person we come into contact with
hears about the love of Jesus and hears the message of salvation to ensure that they have
the opportunity to invite the Lord into their lives if they so choose.
The goals of palliative care feeds directly into the Living Hope tagline as palliative care is
fundamentally aimed at ‘bringing hope and breaking despair’.
“Palliative Care aims to relieve suffering and improve the
quality of both the living and the dying”
CAPC Manual Definition of Palliative Care
[15]
The last year has been a year of great leaps
for the volunteer function within the Living
Care department. Last year we had a few
volunteers who made a huge impact on the
work of the ministry and the living care team
are grateful.
We saw our first fully licensed American
professional nurse who worked a shift in the
Health Care Centre for a couple of months
and she assisted in relationship building with
partners and reaching of clients outside of
Living Hope. An Australian doctor, Roslyn
Doyle worked at one of our referring
Hospitals and her presence as an
ambassador of Living Hope has lead to an
increase in the referrals from that Hospital as
well as a visit from the hospital team in an
attempt to build a strong working
relationship.
2010 saw us appointing a pastoral care
giver. This went a long way in ensuring daily
spiritual support of patients and their families.
The chaplaincy team continued to care for
the patients and their spiritual needs. The
Living Care team met quarterly at a pastoral
meeting for fellowship and worship.
In May 2010 we attained a 3-star status from
HPCA during a pre COHSASA (Council of
Health Services Accreditation of Southern
Africa) survey. This was upgraded to a 4-star
status during a focus survey in November
2010.
Training and development:
A member of the cleaning staff successfully
applied for an administrative position in the
Health Care Centre. He continues to do well
and we are proud to be part of the process
of staff development.
Staff received training on numerous topics
throughout the year, both in-service training
and training by external training providers.
Topics covered TB, HIV, chronic conditions,
palliative care and adherence support.
DEVELOPMENTS WITHIN LIVING CARE IN THE LAST 12 MONTHS:
Carers in our Health
Care Centre
0%
20%40%
60%
80%
Apr.10 May.10 Jun.10 Jul.10 Aug.10 Sep.10 Oct.10 Nov.10 Dec.10 Jan.11 Feb.11 Mar.11
Health Care Centre Bed Occupancy
[16]
[17]
Health Care Centre
Sandy Lovick took over the position of Health Care Centre manager from Rene Bates. Sandy’s quiet, gentle ways helped to make this a smooth transition for all.
The Health Care Centre had 159 new admissions for the year. We have managed to reach more than 75% of what we set as our target for the year. We have had an average bed occupancy of 56% which has been quite a challenge. Numerous efforts were made to increase the number of referrals and we are hoping that more clients will be reached in the New Year.
Home Base care:
Resignations in the Home Base care services lead to some structural changes but by the grace of our Lord, the team has just grown stronger despite facing some challenges.
Nazeema De Villiers, now in addition to managing the Home-Based Care team, also coordinates the Masiphumelele branch. The services provided still consist of home based basic nursing care, health maintenance of folk suffering from chronic diseases, a dressing clinic, patient advocacy, school health promotion and medication adherence support.
One step at a time...
Health Care Centre Stats
0
10
20
30
40
50
3532
47
20092010
2011
Patient Deaths
0
30
60
90
120
150
136 139131
20092010
2011
Discharges
Living Care Updates:
0
30
60
90
120
150 189 186 182
2009 2010 2011
[18]
Home-Based Care Stats
0
4000
8000
12000
16000
20000
85435807 7190
11432 12761 11922
18550
11229 12545
Masiphumelele Muizenberg Ocean View
2009 2010 2011
0
100
200
300
400
500
269
98 118
464
308
140
415310
137
Masiphumelele Muizenberg Ocean View
Number of Clients
Number of Patient Visits
[19]
Developments in palliative care in the
country - the buzz word within the
palliative care community is ‘strategic
partnership’ as this is thought to be the
way forward in sustaining ‘levels of care’
within the organisations that provide
palliative care as per an article written
by Liz Gwytter the CEO of HPCA, in the
Hospice Palliative Care Association
(HPCA) News Letter dated August 2010.
In the same news article, she also made
mention of this year’s World Hospice &
Palliative Care Day (9th October 2010)
theme, Sharing the Care, and HPCA has
taken this theme to heart in developing
Memoranda of Agreement with other
national NGOs and with the Dept of
Defence. This agreement with government
adds to the memorandum’s of
understanding with Provincial Departments
of Health and with the Department of
Correctional Services.
I have to end with a word of thanks to a
team who strived in all they did this year to
‘encourage the timid, help the weak and be
patient with everyone.
Leigh Snyman
General Manager Living Care
FINAL THOUGHTS:
Challenges:
Staff safety remains an issue in all areas.The bed occupancy rate in the health Care centre does pose a challenge.
[20]
Peter LovickGeneral Manager
“Rescue the perishing, care for the dying, Jesus is merciful, Jesus will save.”Rescue the perishing, care for the dying,
Snatch them in pity from sin and the grave;
Weep o’er the erring one, lift up the fallen,
Tell them of Jesus, the mighty to save.
Rescue the perishing, care for the dying,
Jesus is merciful, Jesus will save.
Down in the human heart, crushed by the tempter,
Feelings lie buried that grace can restore;
Touched by a loving heart, wakened by kindness,
Chords that were broken will vibrate once more.
Rescue the perishing, duty demands it;
Strength for thy labor the Lord will provide;
Back to the narrow way patiently win them;
Tell the poor wand’rer a Savior has died.
The song penned by Fanny Crosby many years ago describes the privilege of ministry for
Living Grace, we are humbled to report that God has blessed this ministry in the period under
review. We are deeply grateful to God for another year of “bringing hope and breaking
despair”!
The Stats: 15 332 Meals served
720 Devotions
230 Clients counseled
32 Blankets issued
18 Clients off the streets
[21]
Homeless Programme.
From the very young to the aged, Living
Grace provides two meals per day, blankets,
clothing, ablution and laundry facilities
together with daily devotions, Bible study,
discipleship classes and support groups
continue. Destitution does not
discriminate and we are blessed to
reach-out to those in desperate
circumstances client faces may change
but the message of redemption through Jesus
Christ continues. More and more clients do
voluntary work at the centre and from these
volunteers, people are invited to apply for
other employment opportunities like street
cleaning.
We are very grateful to the donors of food,
clothing, furniture and blankets that make this
ministry possible. (See donor list at end of the
report.)
DEVELOPMENTS WITHIN LIVING GRACE IN THE LAST 12 MONTHS:
A Place of Refuge for
Many
Food Share Programme.
The Food Share programme continues to
support people in Capricorn and
Masiphumelele who are unable to get to
Muizenberg for a meal. Where we have
additional food supplies it is distributed by
the home-based care workers and support
group facilitators in the above-mentioned
areas. This assists the Living Hope staff in their
care of TB and HIV patients who need
improved nutrition for recovery from ill
health. In this way the integrated ministry
model is being worked out and expanded
as per our strategic planning focus for the
future.
MID Project (Muizenberg Improvement
District)
The street cleaning project continues to be
a valuable programme at Living Grace. It
affords the opportunity to conduct
personal development with cleaners as well
as valuable spiritual discipleship. Many
have grown and have been re-united with
family and local churches. The 6 cleaners
and 1 supervisor clean 40 streets and Living
Grace has received many calls of thanks
from the public for this service. A word of
appreciation is expressed to MID for their
continued support and indication that this
service may be expanded in the year
ahead.
83%
14% 2%
Male ClientsFemale Clients Children u 6 yrs
[22]
[23]
We are delighted to report that Living Grace now offers a Community Based Treatment Programme. Supported by the The Dept of Social Development, the programme opened in Nov 2010. The programme is focused at the addicted indigent persons male and female from the age of 18 years.
The Recovery Programme, consists of two phases. The first phase is over an 8 week process, whereby clients are exposed to addiction literature, life stories, practical examples, the opportunity to self-reflect and express themselves, by means of writing and other creative arts, within a dynamic group, with peers from vast backgrounds. Treatment groups, in itself, are therapeutic and are founded on psycho-education principles, to guide treatment lectures, and inform group discussions. The second phase is conducted once a week, also within a group context, however, less structured, and discussions are guided by the immediate need expressed by group members. Most of the content dealt with in this phase are relapse prevention and becoming responsible and productive citizens.
Current ProcessesThere is one group in the first phase, which started with 10 members, of which 2 dropped out, 1 was referred for inpatient treatment, with 7 remaining. In the second phase, there are members of 2 previous treatment processes, on average, 5 clients per weeks attend these sessions. In both processes, treatment is proving to go well, with random drug tests being conducted once every two weeks, for which all tests came out negative. It has been decided that drug tests will also be conducted on those in the second phase, which has not been done in the past, as to ascertain the success rate. It is our view that testing clients in this phase could perhaps shed light on claims of relapse by prophets of doom, which can only serve to strengthen the second phase of the recovery programme.
Needs and challengesThis recovery programme promotes a view that, for their successful recovery, there needs to be growth in three elements of their recovery life. Firstly, spiritual growth, secondly, attending and completing the Living Grace recovery programme, and thirdly, attending (NA/AA) Support Groups meetings, and utilizing the help and assistance of a sponsor. In both phases, it has been identified that sponsors are either ill equipped, or not always available to give support and advice to people in recovery.
Programmes OfferedRecovery Programme
• Awareness Programmes • Information Programmes to local
communities and business
• Training Programmes
• Parent Counseling
• Addiction evaluation and assessment
• Referral to treatment
• Community Based Treatment Programme (Out-patient based)
• Aftercare programmes
The Numbers6 = Current Client Group
467 = Family Support
27 = Family Reunification Programmes
12 = Decisions for Christ
8 = Completed the Programme
15 = Drop-out of Programme
4 = Referral to in-patient treatment
4 = Unsuitable for treatment
9 = Waitlisted for next intake
[24]
Needs/Challenges (Continued)
We have also identified that more work must be done in the field of relapse prevention
(tools), as a number of people in the second phase, had “slip-ups” (relapsed), however, they
were counseled, and advised accordingly. Support from family members has proved to be
one of the major challenges in particular the first phase. Relationships had been severely
damaged, due to clients’ addict behavior (in the past) and seemingly will be taking longer
to repair than anticipated. The Living Grace staff, will continue to address this issue of family
involvement, however challenging, we are of the view that [supported by addiction
literature] recovery is unsustainable, difficult, and at times, impossible, if there are no support
from family, or loved ones. We try to address this issue in the family meetings, which occurs
twice in the first phase, and when there are family members to participate.
Volunteers
Volunteers in large and smaller groups have had very positive impact on the programmes
and clients. This would appear to be a win, win programme as the volunteers frequently
share of the blessing they receive from their periods of ministry at Living Grace as well as our
clients benefitting from their ministry and outreach. Volunteers have got involved in
cleaning, maintenance, conducting of devotions, guitar lessons and individual counseling
of clients. Their outreach has made a difference in many lives.
Peter Lovick
General Manager Living Grace
Pick n Pay – Plumstead & Longbeach MallCheckers - MuizenbergSpar - LakesideSostanza Bakery
King of Kings Baptist ChurchBurger StrandhuisMeredith HarringtonMuizenberg Improvement District Department Social Development
Sincere and heartfelt appreciation is expressed to donors and sponsors:
[25]
Avril ThomasGeneral Manager
“We are so grateful to the Lord for His faithfulness throughout this year”
The Lord has brought together a great team in the Living Right ministry and I am deeply
appreciative of each of them and for the way in which they tackle the vital roles that they
play. During this past year we had a few co-ordinator changes: Chantel Delcarme
continues to be the Living Right administrator but instead of co-ordinating the Life Skills
Department, she co-ordinates the Support Group department. Lynne Johannes co-
ordinates the Health Counselling Department and Natalie Watlington co-ordinates the Life
Skills Department. We are also deeply grateful to the Lord for His faithfulness over the year
and for the privilege of seeing many of our clients accepting Jesus into their lives during this
past year.
It has also been a year of developing many new networking relationships. Some of the
organizations that we have networked with include : Department of Health, City of Cape
Town, Mothers2Mothers, Soil For Life, Upward Soccer, a Christian Brazilian team, Samaritans
Feet, Fusion, YWAM, All Nations, Call 2 All, Hope2 Africa, Ubabalo Sport, Small Paul, Life
Exchange, Mercy Network, the Two Oceans ministers fraternal, the Good Hope ministers
fraternal, King of Kings Baptist Church, Valley Christian Church, St Margaret’s Anglican
Church, Meadowridge Baptist Church, Capricorn Community Church, other local
churches, Inclusive Education Western Cape, Cornerstone Institute, AIS students (Medical
Knowledge Institute), and we have been actively involved in MSAT, the NGO Counsellors
Quarterly Forum meeting, and in facilitating the Red Hill and Masiphumelele NGO forum
meetings.
[26]
This programme receives no set funding and is entirely dependent on the sacrificial giving of
private people to the D.A.D. programme. To all
our D.A.D.’s: THANK-YOU so much – thank-you for
giving to the Lord and enabling us to make a
difference in the lives of children in our
communities. Without your financial support we
would not have been able to reach a total of
10690 children with the love of Jesus during this
past year.
The Life Skills team has worked with 3625 children
in Afternoon Clubs, 1145 teens in the Teens Clubs,
654 children in pre-schools and 2204 through the
school ministry. 249 girls have been supported
with feminine hygiene products from the Eve
project, 13 children have been referred for social
intervention, 95 have been assisted with school
uniforms, stationery and food, and 54 have
received home visits. At our annual “Wait 4 Me” event in July 2010, 51 teens responded for
counseling and prayer in the following areas:
salvation, abuse, rape, family issues and
repentance.
The Pre-school ministry, Parenting workshops,
Schools ministry, Afternoon Club, Holiday Club
and Teen Club programmes are all Biblically
based and have a spiritual component, as well as address the lifestyle and social challenges that
they face daily. Our clients are actively involved
in the learning process and in praying at these
meetings, as well as leading in singing or bringing
a word of testimony or challenge.
We have worked with 10 unofficial pres-schools in
Masiphumelele over the year – providing Life Skill
lessons to the children once per week and providing curriculum guidance to the “Mama’s”
running the pre-schools on a weekly basis. An
ECD (Early Childhood Development) forum has
now been formed in Masiphumelele and we are
participating in this as a key role player with other
unofficial pre-schools in the area.
We continue to provide regular Life Orientation
lessons in the following primary schools :
Kleinberg, Marine, Ukhanyo, St James, Simon’s Town, Zerilda Park, Redham and Christian David
and in the Valyland Private High School. From
time to time we have also provided special
programmes in Kommetjie Primary and Fish Hoek
Primary schools.
Our Afternoon Children and Teen clubs have
continued in each of the areas in which we work
and we have witnessed significant growth and spiritual development in the teens who have
attended.
We have had over 20 international and 30 local
volunteers working with the life skills team during
the year. Some of the international volunteers
who left during the year had been long-term
volunteers and we have sorely missed their input
and involvement in recent months. As a department we are deeply grateful to volunteers
for their energy, enthusiasm, insight and
commitment to work alongside our staff in
ministry.
When volunteer Kendra Crabtree left, there was
a gap in the music development ministry but the
Lord has provided volunteer Brenda Feltmann, a
music teacher in the Fish Hoek Valley, who will continue this ministry of music development.
The year 2011 has seen the launch of the
“Legacy Programme” with 6 young people (5 of
them men) from the communities in which we work participating. It is a one-year commitment
to working as a Life Skill educator, during which
they will receive training and practical ministry
opportunity while receiving some pocket money.
I am extremely excited about the development
of this programme and look forward to it bearing
much fruit in equipping and empowering young
leaders in our local churches, as well as strong,
Biblically based community leaders in the future.
It also provides a platform to work with some of our local Pastors more closely as we partner with
them in equipping their young people.
LIFE SKILLS EDUCATION:
[27]
[29]
LIFE SKILLS EDUCATION (CONT.):
0
1500
3000
4500
2605
3672
14404 3242 70
4219
2204
769
Afternoon Clubs Schools Teens Club
2009 2010 2011
One of the highlights of the past year was the World Cup Soccer in South Africa. During the extended holidays the Living Hope Life Skill educators provided the following activities :
1. 3 weeks of Holiday Clubs in the morning (Monday – Thursday),
2. Soccer and netball practises and matches for 3 weeks on a Monday and Wednesday afternoon
and Friday morning
3. 1 week of Upward Soccer and Netball clinics – both morning and afternoons, with a visiting group
of Christian Brazilian soccer players, who formed part of the Samaritan’s Feet outreach ministry
4. Once during the holiday programme the Samaritan’s Feet team graciously ministered to each
child on a very personal level by explaining the servanthood of Jesus to the children in a group and
then washing each child’s feet, praying for the child’s specific needs and then fitting on a new pair
of shoes5. 1 Thursday afternoon in each area we had a community festival in partnership with Fusion (an
Australian Christian organisation). These were extremely well received and enjoyed by the whole
family
6. It all culminated in a one day Soccer Cup festival on 9 July at Fish Hoek High School when over 800
children from all the areas enjoyed playing soccer, netball, fusion games and participating in a
Gospel chalk demonstration, drama’s, and Gospel tricks. As each child left they were handed a
Soccer 2010 booklet containing testimonies of Christian international soccer players and the way of
salvation clearly explained. No child would have left this fun Festival without hearing the Gospel in a
way that they could understand.
Every Friday continues to be filled with training for our Life Skill Educators. The training has
consisted of curriculum and presentation skills workshops led by our beloved and very capable
volunteer curriculum developer Danielle Schneider, Leadership Development, time management
and planning with gifted and highly efficient volunteer Melanie Dill and Meagan Daniels , teaching
and discipling children with Bonnie Doughtie, “Classroom procedure and discipline” with Polly Saul
from Masi Corp, the abstinence based programme “No Apologies” with Denise Boltmann of Focus
on the Family, Substance Abuse awareness by Peter Lovick, Women’s Health by Pregnancy Help
Centre, several workshops looking at different relationships with social worker, Michelle Roux,
Evangelism of children with Hope for Kids, the Work Life course run by Living Way which also included
the Alpha course, HIV training by our Health Counsellors, and in January 2011 we began the one year Rosebank Bible survey course which has been facilitated by Tracey Soko and taught by a
number of Pastors from local churches for which we are most grateful.
Number of Attendance
[30]
The support group facilitators have worked extremely hard this past year and served a total of 2170 clients. They are continually and creatively seeking how best to support and educate our clients
with chronic diseases and special needs. During this past year, 1437 clients have attended CDL
support groups and 528 clients have attended our HIV exclusive support groups. After some
research and surveying, we started a new brand of support group this year with mothers who have
recently given birth. During this year, 205 different mothers have attended the mothers groups.
Although our area runs a successful PMTCT (pregnant mother to child transmission) programme we
have over time received many reports of babies who were born HIV negative testing HIV+ at 6 or 9
months. During this year, we have had 2 volunteer mothers who have put together a practical programme for mothers of very young children and we seek to invite mothers to a safe place where
they ask their questions, share their experiences and learn from each other and thereby support
each other in the community.
We have developed a strong working relationship with the NGO, Inclusive Education, which works
with children with special needs at our Capricorn centre. They have developed a toy library at the
centre which has become a care-givers weekly support group.
Living Hope support groups have piloted the CDU medication distribution via 3 of its support groups.
This has worked very well and we look forward to being able to distribute medication to all our
support groups in the coming year.
On the 20 November 2010 the support group facilitators arranged a 5km Diabetes Awareness Walk
from Fish Hoek beach to the Living Hope Capri campus. Despite the wet weather this was a great
and fun event and inspired people with chronic diseases to exercise more.
SUPPORT GROUPS:
[31]
SUPPORT GROUPS (CONT.):
0
1250
2500
2060
12871437
251 341528
2009 2010 2011
CDL SG HIV+ SG
The support group facilitators have enjoyed working with many visiting teams to Living Hope
on door to door visits, TB blitz and other disease
informing campaigns, as well as special
outreach events into the community. Health
outreaches are always a high point and of
particular mention was the outreach with the
Brentwood Baptist Church team who conducted
eye screening alongside other health screening
tests with the support group facilitators. This
passionate group of facilitators is committed to help heal their community in every way.
The support group facilitators are a vibrant,
outgoing group who have made the most of
their opportunities to share the good news of
Jesus with their clients and have had the
privilege of praying with many of their clients as
they accepted Jesus into their lives for the first
time. Some of the tools that they have found effective include the A,B,C and D of the Gospel
and the colours of the SA flag.
Every first Friday morning of the month is training
time for the support group facilitators and their
training sessions have covered presentation skills,
HIV, TB, Blood pressure, Nutrition, Infection
Control, Domestic Violence, effective use of cell
phone technology on connecting with your group members and administrative skills, and
record keeping. This has proved very beneficial
and is always a time of fun and laughter.
In preparation for the Department of Healths
changes to integrated Community Care workers
Living Hope has started upskilling the support
group facilitators. They did a 2-week Home-
based care course and a 1-week First Aid course with St John’s in Feb and will be doing the next
level course shortly which will assist with the
health screening of clients at the monthly
medicine distribution groups as well as prepare
them for the new post as per the DoH.
[32]
Our strong team of dedicated listening and
teaching counsellors has really soared to greater heights this year. The full team (including our
mobile team) has tested a total of 14 542 clients
during the past year, 849 were tested HIV+. The
mobile team on its own tested a total of 2959
clients of which 2.8% tested HIV+. During the
year 1756 clients started ARV treatment and were
counselled by our Adherence Counsellors in clinic
settings.
Targets were set for the HCT campaign (a
national campaign called for by the Minister of
Health) for each clinic to reach by end of June
2011. The Ocean View clinic exceeded its target
in November 2010, and all clinics had reached
their targets by the end of March 2011. Our
mobile site has also exceeded its targets and
continues to do extremely well in reaching more
men than the average clinic facility.
Living Hope counsellors serve in 2 local hospitals
(False Bay Hospital and DP Marais Hospital), 5
clinic facilities (Fish Hoek, Ocean View,
Masiphumelele, Muizenberg and Seawinds Clinic),
2 satellite clinics (Simon’s Town and Red Hill), as
well as in our mobile team who have travelled across the whole Metropole providing HCT, TB
screening, BMI’s, blood pressure and blood sugar
testing.
Except for the mobile team Living Hope
counsellors serve in a set clinic on a daily basis
and attend a monthly mentoring session which is
out-sourced and a monthly team meeting with
the co-ordinator and General Manager. The counsellors have an extremely emotionally
draining job and have coped amazingly with the
psycho-social needs of their clients in some very
desperate situations.
During community health campaigns, such as the
measles and diarrhoea campaign, most of our
counsellors and support group facilitators
become involved in working with the clinic staff and in so doing strengthen the health service
provided to our community.
0
625
1250
1875
2500
837
17102024
2009 2010 2011
Number or ARV Counseling Clients (C1)
HEALTH COUNSELORS:
[33]
There was a change of terminology from VCT (Voluntary Counselling and Testing) to HCT (HIV Counselling and Testing) due to the HIV testing campaign where every client was encouraged to
have an HIV test.
During the year, the ACTS model (Advise, Consent, Test and Support) was accepted as the new
counselling model in the Western Cape and has been rolled out at our facilities. Our counsellors all
successfully completed the finger prick test training at the beginning of December but unfortunately
they cannot do the finger prick test on the job until the DoH authorises such.
In order to assist and work out the rollout of ACTS and the integration of TB counselling in each clinic
the co-ordinator and team leaders, together with the General Manager, have sought to meet with each DoH team in the clinics on a monthly basis. This has greatly improved communication between
Living Hope and the facility manager and other staff and has given an opportunity for us to assess
the “gaps” in each facility and helps us to formulate how we can work together in being more
effective in preventing the spread of HIV and Aids and TB and treating and caring for those who are
infected and affected.
Training is ongoing in this department and is mostly offered by ATICC (Aids Training Information
Counselling Centre). Our staff have also attended some training facilitated by Phillipi Trust,
Desmond Tutu HIV foundation and Desmond Tutu TB Centre. There have been many administrative
changes during the year and our Team Leaders, Pumla Madliva and Hilary Adonis, have excelled in attending the necessary training and mentoring their teams into the correct procedures to follow.
The job description of counsellors is currently being re-assessed to bring it into line with the new DoH
plans and requirements. Depending on the final model, this could have impact on the Counsellor
ministry of Living Hope in the future.
HEALTH COUNSELORS (CONT.)
0
3000
6000
9000
12000
15000
6501
855
5259
1306
14542
835Number of Clients Confirmed HIV+ Ocean View
2009 2010 2011
Avril ThomasGeneral Manager Living Right
[34]
Richard LundieGeneral Manager
Spiritual strategy
At the heart of Living Way is the desire to reach people for Jesus. This year has proven to be
one of sharpening our spiritual strategy, utilizing a variety of methods and tools to share the
Gospel with learners in our programmes. In every intervention, programme, workshop or
activity, we share Biblical truth. This may be in the form of a devotion, or the presentation of
the Alpha course. We give God glory for his work in this arena, as we have seen more
spiritual fruit this year than any before!
Living Way has three strategic themes:
To equip people with the thinking tools to live productive lives
To empower and train small business owners to be sustainable in providing
for themselves and others
To increase employment through guidance, referrals and access to training
Figures for Living Way:
Direct programme recipients = 136
Indirect recipients – those that have received services on the Living Way campus (non LW programmes) = 123
[35]
Worker readiness training
The worker readiness training has rolled out
following the pilot in April 2010. This was
followed by refining the curriculum and
adding new components. A second set of
training was held in August 2010. In early
2011, another two groups were taken
through the material, including the Living
Right Life Skill Educators. This course has
proven to be an integral part of the Living
Way ministry. It will be accredited with the
Services SETA in 2011 and allow for a formal
qualification to be issued to successful
learners.
STEPS to Excellence
In early 2010, Living Way, in partnership with
Grassroots Development Trust, prepared
learners for a learnership in the retail sector.
Living Way’s role was to train and mentor a
group of learners from the South Peninsula.
The learners joined the learnership in
October 2010 and will complete it in October
2011. The primary reason for the SETA’s
funding this intervention is that STEPS to
Excellence has shown itself to be a powerful
tool in the retention of learners throughout a
learnership. Previously a retention rate of
50% was considered normal. The Grassroots
learners have over 90% retention rate.
Business Basics
During this financial year, we held two
courses of business basics. The goal is to
equip people to start their own business
through giving them the relevant information
and skills training to do so. This programme
has proven to be effective in reaching
people with the entry level skills needed to
launch their ideas into practice.
Business workshops
Following feedback from business basics
training, Living Way started a different
intervention in reaching business owners.
Through fortnightly meetings, business owners
are brought together to discuss relevant
issues facing their business. This programme
values collaboration between businesses
and sharing of information. Rather than
teaching and lecturing, Living Way facilitates
the discussions. The pilot for this programme
was held with Masiphumelele business
owners and will be expanded during 2011.
Five Loaves Bakery
In September 2010, Five Loaves Bakery was
launched. This bakery has two goals: to train
people for jobs in the baking industry and to
create employment for bakers within the
areas in which we work. On both fronts, this
bakery is doing well. The bakers are currently
supplying baked goods to a variety of
sources, including some of the Living Right life
skills programmes. The future will see the
bakery exploring more contracts, selling
directly to the public and the establishment
of a franchise manual so that future spin-off
THINKING TOOLS: BUSINESS OWNERS:
[36]
bakeries will have a structured plan to grow their
businesses.
Agribusiness
In the end of 2010, Living Way purchased two
greenhouses from a farmer in Kommetjie. They
were installed and in the first week of February
2011, cucumber and tomatoes were planted.
This programme is part of a larger strategy of
developing people in the farming businesses.
This academy will involve teaching various
farming methodologies, work ethic, business
basics and detailed farming topics. The goal is
to build up farmers to run their own farms like
businesses.
GUIDANCE/REFERRALS:Basic skills training
During this year, a new strategy was tabled to
provide basic skills training under the Living Way
banner. This strategy is still in its infancy and
much research needs to be compiled before
the programmes will be implemented.
Partners on the Living Way campus
Evangeline Ministries has continued to provide
sewing and computer classes, with many of the
students coming from the Living Care Health
Care Centre. Life Exchange continues to work
with at-risk youth from Ocean View. Drive More
Safely is a new partner, the only non-profit driver
training school in the country. Hope2Africa have
been a blessing to the Masi youth through their
art and drama classes. Ikamva Labantu, serving
the elderly of Masiphumelele, have joined us on
the campus. Noordhoek Valley Educare is doing
well, with over 60 children getting quality pre-
school education.
[37]
Babysafe
In February and March 2011, Living Way delivered a combination of training courses for
Babysafe, a non-profit working with single or vulnerable mothers. The selected group of
ladies raised money for the courses by selling various goods within the community. They
attended the Worker Readiness School, STEPS to Excellence and a select few attend the
entrepreneur training.
Final thoughts
We are so grateful to the Lord for all he has done in and through Living Way. We give him the
honour and the glory and dedicate the next year again into His hands.
“Give thanks to the LORD, call on his name; make known among the nations what he has
done. Sing to him, sing praise to him; tell of all his wonderful acts.” Psalm 105:1-2
Richard Lundie
General Manager Living Way
[38]