LIVING BOOK

REPORT

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-RASHMI NAIR

AUTHORS:

HARRY PAUL & ROSS RECK

Harry Paul, Ph.D has over 30 years of

business experience in sales, marketing and

management training. He specializes in

helping organizations create a culture where

people get excited about going to work and

working hard.

http://www.youtube.com/watch?v=jpofrfdDGas

HARRY PAUL

Ross Reck, Ph.D., is an internationally known author, speaker, and consultant who is often referred to by people who have attended his programs as "The Miracle Worker." He shows the audience how to solve problems that they thought couldn't be solved, how to remove barriers to success that they thought were immovable, and how to do things that they were convinced couldn't be done.

http://www.youtube.com/watch?v=85H31qkcB_I

ROSS RECK

- Stephen R. Covey, author of The 7 Habits of Highly Effective People and The 8th Habit: From

Effectiveness to Greatness

"Revved! Is the perfect interconnected follow-up to FISH! The three levels of revved up caring are beautifully

embedded in a compelling story – which shows how through the power of choice we can master our own

emotions and actions – all of which reinforces the saying, ‘I don’t care how much you know until I know how much you

care.’”

SUMMARY

Revved! is a story about Katie, a supervisor at a company who went through a divorce and a betrayal which changed her attitude towards her colleagues for bad. This resulted in a change in her personality deteriorating her skills to manage and lead her team. She became irritable and found it difficult to trust anyone. She was named a “witch on steroids” by her co-workers because of her behavior.

Katie is given a 2 month ultimatum by her boss to improve her performance in office or else she would lose her job. She takes some time off to meet an old friend and tells her all about her personal and professional troubles. This friend in turn advices her to call a radio show host (also a psychologist). She takes her friends advice and this call turns into a life changing event for her. The radio show host counseled her via phone calls to find herself back using a program called “LOOKING OUT FOR NO. 2”

HERE’S WHAT I LEARNT:

Care for people who work for /with you

Increase in their potential

Increase in your potential!!!

LOOKING OUT FOR NUMBER TWO

LOOKING OUT FOR NUMBER TWO

Winning them over

Blowing their minds

Keeping them revved

WINNING THEM OVERAIM: Getting those around you happy to go an extra mile for you

Be positive, cheery and show genuine interest in people and their concerns

HOW?

SMILINGSAYING SOMETHING POSITIVEACTIVELY ENGAGEACTIVELY LISTEN

SINGLING THEM OUT: Identify the people to went an extra mile for you

APPRECIATION: Make them feel special

BLOWING THEM AWAY

AIM: Take the excitement created by WINNING THEM OVER to a higher level

HOW?

Make “looking out for NO.2” a way of lifeShow them that they are not being manipulated but

you really care

KEEPING THEM REVVED

AIM: To preserve the excitement indefinitely

HOW?

RESULTSWhile trying to pretend to care about people around her Katie returned back to her normal, caring , lovable self. She not only kept her job , she also got a promotion.

Maintain a good working atmosphere at the workplace

Gain respect amongst colleagues

APPLICATION IN PHYSICAL THERAPY: