lives we touch - spd · mr amalaraan m chettiar honorary assistant treasurer (2012 to 30 august...

LIVES

WE

TOUCH

SPD ANNUAL REPORT FY2014/2015

“Disability is not a brave struggle or ‘courage

in the face of adversity’. Disability is an art.

It’s an ingenious way to live.”

Neil Marcus American author and playwright

In paper quilling, strips of paper of varying colours and

lengths are rolled, pinched, looped, curled, and twisted,

and thereby moulded into different shapes and sizes.

When glued together, a work of art is created.

With our different abilities, each of us, like quilling paper,

are shaped by the challenges we face and our

experiences in life. Put together, all of us can form a

thing of beauty to be admired.

The paper quill on the cover, made to commemorate

SPD’s golden jubilee, celebrates the triumphs and

challenges of the past 50 years, which has made SPD into

the strong, bold and singular organisation that it is today.

VISIONTo build an inclusive

community where everyone is a part of it, and not apart from it.

MISSIONSPD is committed to

working in partnership with people with

disabilities to develop their potential to the fullest so that they

can be self-reliant and independent.

VALUES We are committed to

our clients and mission. We place integrity with

compassion as a key virtue and we strive to be professional in our

service delivery.


President’s Message The Year in Retrospect

In FY2014/2015, we served persons with disabilities and the community in unprecedented numbers. Through therapy, early intervention, day care, vocational training, technology as well as support in education, employment and caregiving, we enabled 5,300 individuals and impacted many more lives. Among them is 6-year-old Fong Ruo En and a 46-year-old father, and their families too.

Due to cerebral palsy, Ruo En is unable to walk or talk. With the help of our assistive technology (AT) team, Ruo En learnt to use a communication device and can now express herself and communicate with her family. Mr Huang Zengwu came to us seeking to return to the workforce after surviving a stroke. He underwent rehabilitation at SPD that included therapy and skills training which helped ease him back into open employment. With the income that he earns as an assembler in a factory, Mr Huang, who has a 20-year-old son, is able to help supplement the family’s income.

They are the people whom we reached out to, and whose lives we touched and made a difference in.

Celebrating our 50th anniversary, we inevitably looked back at how far we have come.

Milestones that dot our timeline show growth and changes. While we have evolved over the decades, we never let out of sight our founders’ vision to gear persons with disabilities towards self-reliance and integrate them into the community.

We celebrated our jubilee year with several memorable events such as an overnight 21km walk from our headquarters at Tiong Bahru to SPD@Jurong, the official opening of our Jurong centre by Deputy Prime Minister and Minister for Finance Tharman Shanmugaratnam, the opening of our satellite centre in Toa Payoh and a gala dinner with Prime Minister Lee Hsien Loong in attendance.

At the same time, we took the opportunity to renew ourselves and changed our name to ‘SPD’. This is to reposition ourselves as an organisation that represents persons with disabilities and not just people with physical disabilities. By dropping the name ‘Society for the Physically Disabled’, we hope to remove the social stigma for those receiving support from us.

In the year, we received $15.8 million in Government funding as well as fees and charges, and raised $6.6 million. The funds went towards the running of our programmes and services at

our headquarters and satellite centres in Jurong, Tampines and Toa Payoh.

We introduced a number of new services in the year to narrow service gaps. Adding to the 18 programmes and services that we were already offering, we launched a rehabilitation programme to get young stroke survivors and patients with spinal cord-related injuries back into the workforce. We also began offering two new functional skills training courses to help persons with disabilities secure jobs, and weekend care services at our Toa Payoh centre that would give respite to caregivers of the elderly.

Early intervention services for children with special needs and support in the use of AT as well as employment assistance for persons with disabilities grew significantly in the year.

We served 50 per cent more children at our Building Bridges EIPIC Centres. The Specialised Assistive Technology Centre also saw twice the number of clients as we advocated greater AT use.

The employment support team was expanded to assist more persons with disabilities find and retain jobs. This resulted in a near doubling of the number of job seekers supported and the number of employers partnered to offer jobs also tripled in the year.


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Board of Management

Ms Chia Yong Yong, PBM President (2008 to current) Vice-President (2006 to 2008) Partner, Yusarn Audrey

Mr Ngan Wan Sing, Winston Vice-President (2012 to current) Honorary Assistant Treasurer (2010 to 2012) Partner, Ernst & Young LLP

Ms Poh Hwee Hian Honorary Treasurer (2008 to 2010, 2012 to current)

Honorary Assistant Treasurer (2007 to 2008)

Director & Head of Digital Appliances Business, Samsung Asia Pte Ltd

Mr Kamalarajan M Chettiar Honorary Assistant Treasurer (2012 to 30 August 2014) Partner, Rajan Chettiar & Co

Mr Soh Chee Keong, BBM Honorary Assistant Treasurer (2000 to 2002, 2008 to 2010, 2014 to

current)

Honorary Treasurer (2010 to 2012)

Second Vice-President (2002 to 2004)

Vice-President (2004 to 2006)

Chief Executive Officer, Synergy FM International Pte Ltd

Ms Suman K Balani Member

Ms Chow Siew Ying Member

Professor Ho Lai Yun, BBM, JP, PBS Member

Mr Low Wong Fook Member

Dr Ng Yee Sien Member

Mr See Cher Member

Mr Tan Soo Nan Member (from 1 January 2015)

Mr Abhimanyau Pal Ex-Officio Secretary

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*Not in photograph - Mr Kamalarajan M Chettiar, Mr Lee Han Yang, BBM (Member up to 30 August 2014), Mr Yeo Jeu Nam (Member up to 30 August 2014)

SPD ANNUAL REPORT FY2014/2015 7

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Audit Committee Mr Ngan Wan Sing, Winston Chairperson

Ms Suman K Balani Member

Mr Kamalarajan M Chettiar Member

Mr Yeo Jeu Nam Member

Fundraising Committee Ms Chia Yong Yong, PBM Chairperson

Mr Rajan RajuMember

Mr Ajay Sondhi Member

Mr Tan Soo Nan Member

Human Resource and Remuneration Committee Ms Chow Siew Ying Chairperson

Mr Low Wong Fook Member

Mr See Cher Member

Services Committee

Professor Ho Lai Yun, BBM, JP, PBS Chairperson

Mr Lim Hua Beng Member

Dr Ng Yee Sien Member

Mr Tang Liheng Member

Dr Wong Meng Ee Member

Mr Zhang Weijie Member

SPD Charity Show 2015 Organising Committee Ms Chia Yong Yong, PBM Chairperson

Ms Poh Hwee Hian Member

Mr Tan Soo Nan Member


Management Staff

Raymond Chang Manager, IT

Sharon Chen Centre Manager, SPD@Toa Payoh

Jeffrey Chin Senior Assistant Director, Adult and Elderly Services

Debbie Chow Senior Manager, Specialised Services

Elaine Goh Manager, Human Resource

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Kunal Kanti Ghosh Centre Manager, SPD@Jurong

John Heng Assistant Director, Specialised Services

Geraldine Lai Manager, Communications

Lee Hui Lin Senior Manager, Employment Support Programme

Loi Boon Lee Director, Community Partnerships

Robin Mah Manager, Administration

Abhimanyau Pal Executive Director (From 1 December 2010)

Quah Siok Hua Manager, Finance

Sharon Sim Manager, SPD Therapy Hub

Katherine Sng Assistant Director, Community Partnerships

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Ivan Tan Manager, e-Accessibility

Helen Tay Senior Manager, Resource Development

Susan Teo Manager, Day Activity Centre and Transition Programme for Employment

Tommy Tng Senior Manager, Sheltered Workshop

Monica Tung Senior Assistant Director, Corporate Services

Neha Umang Assistant Manager, Rehabilitation Centre

Joyce Wong Director, Services

Sarah Yong Manager, Clinical Services, Specialised Assistive Technology Centre

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Not in photograph Yvonne Chew Senior Teacher, EIPIC

Khoo Khee Ling Manager, Community & Social Service Department

Winnie Lim Assistant Manager, Development Support Programme (Jurong)

Yeo Oon Chye Director, Organisational Development

Zunaidah Binte Shahul Hamid Centre Manager, SPD@Tampines


Golden Jubilee Celebrations

SPD Journey to the West Night Walk Two hundred staff, clients, donors and partners walked 21km overnight from 9 May from SPD Ability Centre to SPD@Jurong to mark the start of the 50th

anniversary celebrations.

Official Opening of SPD@Jurong

SPD@Jurong was officially opened on 10 May 2014 by Deputy Prime Minister and Minister for Finance Tharman Shanmugaratnam.

Inter-Day Activity Centre Sports Day

The Inter-Day Activity Centre Sports Day jointly organised by SPD and Nanyang Polytechnic in May 2014 drew the participation of eight other Day Activity Centres from across the island.

SPD’s New Branding

’Society for the Physically Disabled’ was renamed ‘SPD’ which does not stigmatise and better reflects the wider disability community it serves.

Clockwise

Celebrating 50 Years


SPD 50th Anniversary Gala Dinner

Four hundred staff, Board members, donors, volunteers, clients, caregivers and representatives from Government agencies and voluntary welfare organisations attended the SPD 50th Anniversary Gala Dinner on 27 November 2014 with Prime Minister Lee Hsien Loong as the Guest-of-Honour.

Golden Collection Greeting Cards

A series of 18 Christmas and Lunar New Year greeting cards with designs enhanced from clients’ artwork were produced and sold as part of our Golden Collection greeting cards.

SPD Charity Show 2015

The SPD Charity Show 2015 held on 22 March 2015 was SPD’s fifth televised fundraising programme and the finale event for the golden jubilee celebrations.

Clockwise


Sheltered Workshop Supported employment and vocational skills training for persons with disabilities through engagement in the production of lifestyle gifts as well as bookbinding and book restoration services, and in simple sub-contract work.

Rehabilitation CentresCentre-based physiotherapy, occupational and speech therapy for adults and the elderly, and home-based therapy services for persons with severe disabilities.

Day care and weekend respite care services are provided to support caregivers who need a break from caregiving duties.

Transition Programme for Employment (TPE)Customised intervention support encompassing therapy and vocational training to help those below 50 years old who are diagnosed with spinal cord injuries or have survived stroke to integrate back into the mainstream workforce.

All Ages

SPD Therapy Hub Recruitment, supervision and management of occupational therapists, speech therapists and physiotherapists who are deployed to provide therapy and consultation to serve the needs of clients in various organisations in the social service and intermediate and long-term care sectors.

Specialised Assistive Technology Centre (Specialised ATC)Assistive technology (AT) assessment, consultation and training for persons with disabilities and their caregivers, AT training for professionals working with persons with disabilities, promotion of AT use in schools, workplaces and other voluntary welfare organisations, and production of AT devices that are commercially unavailable through adaptation and modification of existing devices.

Loan of AT devices for trial, training or temporary replacement.

Specialised Case Management Programme (SCMP)Social support for persons with disabilities and their families including case management, counselling, caregiver support and training, befriending and consultancy on disability issues, and administration of financial assistance and community support schemes.

Specialised TransportSpecialised transport service for persons with disabilities who are unable to take public transport to our centres due to their physical limitations or route inaccessibility.


children and youth supported

in education

training days provided to staff

lives enhanced with AT

prescriptions

people with disabilities

supported

children received intervention support

653

programmes supported by

SPD Therapy Hub

40 million raised

$6.6

157

pre-school teachers trained

182people with

disabilities placed in open employment

127

336

volunteers donated

man hours

4,436

13,308

individuals servedby SPD Rehabilitation

Centres

8375,300

At a Glance

954


July 2014

Announced the change of name to ‘SPD’ to reposition itself as an organisation that serves persons with other disabilities and not just those with physical disabilities. A new logo was also unveiled.

Appointed by the Government to provide weekend respite care service at SPD@Toa Payoh to support caregivers of the elderly.

September 2014

Hosted President Tony Tan Keng Yam who launched the President’s Challenge Volunteer Drive 2014 at the SPD Ability Centre.

November 2014

Celebrated SPD’s golden jubilee with more than 400 staff, partners and donors at a gala dinner with Prime Minister Lee Hsien Loong as the Guest-of-Honour.

March 2015

The SPD Charity Show 2015 raised a record $5.04 million, ending SPD’s 50th anniversary celebrations on a high note.

April 2014 Third satellite centre opened in Toa Payoh offering therapy, nursing care and day care to adults and the elderly staying in the central part of Singapore.

Received the Partners Award at the Enabling Employers Awards Gala Dinner for role in helping people with disabilities secure open employment.

May 2014

SPD’s staff and stakeholders walked overnight from SPD Ability Centre to SPD@Jurong to launch the golden jubilee celebrations.

Official opening of SPD@Jurong which brings early intervention programmes closer to children with special needs staying in the western part of Singapore.

The Inter-Day Activity Centre Sports Day organised by SPD and held at the Nanyang Polytechnic Indoor Sports Hall drew the participation of eight other Day Activity Centres from across the island.

Nominated by KK Women’s and Children’s Hospital (KKH) as its working partner, SPD joined KKH in receiving the NTUC May Day Model Partnership Awards at a ceremony organised by NTUC.

June 2014

The Transition Programme for Employment was launched to help prepare stroke survivors and those with spinal cord-related injuries to return to mainstream workforce.

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2015

Highlights of FY2014/2015


Giving Little Ones a Head Start

Building Bridges EIPIC CentreWith both the Building Bridges EIPIC Centres at SPD Ability Centre and SPD@Jurong in full operation, the Early Intervention Programme for Infants and Children (EIPIC) served 235 children in the year, 82 more than last year. Twenty-two students graduated from the programme in November 2014.

In August 2014, SPD@Jurong embarked on a year-long consultancy project with KK Women’s and Children’s Hospital to improve its EIPIC capabilities and meet the needs of the children and their families, resulting in the development of a plan which will be piloted in the second half of 2015.

In the coming year, new enrichment programmes such as aquatic therapy will be introduced and

year to empower caregivers and pre-school teachers.

Chaired by the Ministry of Social and Family Development, the Planning and Implementation Team with key representatives from various DSP stakeholders will evaluate and review the programme to put more effective processes and operations in place.

NTUC Income OrangeAid-SPD Continuing Therapy Programme The NTUC Income OrangeAid-SPD Continuing Therapy Programme (CTP) supports children with special needs under 16 years old in mainstream and special education schools to help improve their functional and academic performances.

Offered at SPD Ability Centre and SPD@Tampines, the CTP served 120 clients in the year, providing 1,243 therapy sessions.

The CTP team will be organising training sessions to enhance caregivers’ capabilities and increase their involvement in their children’s rehabilitation. Training for allied educators is also in the pipeline to help with the integration of children with special needs into mainstream education.

653

children received

intervention support

puppetry workshops provided for a second year. Increasing manpower and staff capabilities to optimise capacity will also be a key focus for the programme in Jurong.

Development Support Programme Operating out of SPD@Jurong and SPD@Tampines, the Development Support Programme (DSP) screened 283 pre-schoolers and helped 298 with mild learning difficulties improve in their readiness for mainstream education.

The number of pre-schools served increased by almost 50 per cent to 137 from the previous year. Learning support and therapy packages offered also grew by 35 per cent to 298 in the same period.

On top of staff training, DSP will introduce training in the coming

Services for Children and Youth


Interacting with the world outside - Tara LeeDiagnosed with autism spectrum disorder, 5-year-old Tara had difficulty

communicating and socialising. She also lacked gross motor skills and

could not throw or catch a ball like other children. Tara enrolled for EIPIC at

SPD@Jurong in October 2012. With the help of her teachers and the allied

health team, Tara is now able to verbalise her needs and is understood by

those around her. She has also grown to be more confident and motivated

to learn with the constant affirmations and encouragement that she

receives from the team.

Building the learning foundation - Adiva Amelia SuzlaifanAt 5 years old, Amelia could speak reasonably well but she could not

remember words that she learnt just minutes ago. Concerned, Amelia’s teacher

recommended her for the Development Support Programme in April 2014. She

was observed to have low self-esteem and lacked confidence, and was also

unenthusiastic in class. Through interactive therapy sessions, Amelia started

to show interest in learning. The Learning Support Educator from SPD would

support her and her teacher in class after the therapy sessions. This helped

Amelia generalise what was taught during therapy. Two therapy packages

later, Amelia is now a happier and more confident child who recognises her

alphabets. Her retention of words has also improved markedly.

Making sense of the world - Cayden TanCayden was referred to the Continuing Therapy Programme by a hospital

when he showed delays in speech and language development. The 5-year-

old, who was diagnosed with autism spectrum disorder, had difficulty

understanding instructions and speaking in complete sentences. After

attending eight weeks of speech therapy at SPD@Tampines with emphasis on

receptive and expressive language skills, Cayden showed improvements and is

now able to communicate better.


Nurturing the Next Generation

157

children and youth

supported in

education

$35,700 in bursaries

disbursed

8scholarships

offered

Support through Bursaries In the year, the SPD Education Programme supported 149 students with special needs in mainstream education.

$35,700 in bursaries, sponsored by NatSteel Holdings, were awarded to 73 students with physical disabilities from low-income families, as well as students with parents who have physical disabilities, at the SPD Education Programme Awards Presentation Ceremony held at SAFRA Jurong on 31 January 2015. Guest-of-Honour Mr Hawazi Daipi, Senior Parliamentary Secretary, Ministry of Education and Ministry of Manpower, also presented the SPD Youth Aspiration Award to three youths. The $5,000 grant would help them further their interests in the arts and sports.

Learning and Development Opportunities In the year, 304 clients and caregivers attended 14 activities that SPD organised under the SPD Education Programme. These included workshops, outdoor events and recreational activities, which helped to enhance the learning experiences of participants and build their social skills. Scholarships SPD administers the Asia Pacific Breweries (APB) Foundation Scholarship for Persons with Disabilities and the Microsoft YouthSpark Scholarship. The scholarships were marketed to institutes of higher learning, junior colleges and relevant voluntary welfare organisations

during the respective application periods. The outreach efforts resulted in 22 applications, an increase from 13 applications in the previous year.

Ms Jessica Tan, Managing Director of Microsoft Singapore, presented the Microsoft YouthSpark Scholarship to four youths pursuing IT-related studies at an award ceremony held in conjunction with the ‘Towards an Inclusive Workforce’ seminar on 26 September 2014. Four local undergraduates also received the APB Foundation Scholarship for Persons with Disabilities from Ms Sim Ann, Minister of State for Education, and Communications and Information, at a presentation ceremony held at the Singapore Art Museum on 8 October 2014.

Services for Children and Youth

Investing in the future - Mohamad NajulahNajulah was born with osteogenesis

imperfecta, commonly known as

brittle bone disease, and uses a

wheelchair to move around. The

19-year-old comes from a family

of five which includes his mother,

grandparents and a younger

brother. His mother, a cashier,

became the sole breadwinner and

single-handedly raised both he and

his brother after his father left the

family a few years ago. Najulah

pushed himself academically to

earn a place in the School of Digital

Media & Infocomm Technology at

Singapore Polytechnic. The SPD

Education Programme bursary,

which Najulah received for the

first time in 2014, has helped him

with his educational expenses

and transport fees and lightened

the family’s finances. He hopes to

further his studies in information

technology at a local university.


Providing Care to the Community

Day Activity CentreThe Day Activity Centre (DAC) equips people with disabilities with essential living skills and at the same time, offers respite to family members and caregivers who can continue working, knowing that their loved ones will be taken care of.

In the year, SPD served 65 clients at the DAC, providing some 13,090 hours of training in areas such as activities of daily living, community living skills and socio-recreational skills.

SPD spearheaded the Inter-DAC Sports Day which took place at the Nanyang Polytechnic Indoor Sports Hall on 15 May 2014. The event drew 330 participants from eight other DACs from around the island. Rehabilitation CentresSPD opened its third satellite centre in April 2014 to serve adults and elderly with disabilities staying in the central region of Singapore. SPD@Toa Payoh served

304 clients and provided over 22,000 rehabilitation sessions incorporating therapy and day care, as well as 1,100 sessions of home-based therapy. Subsidies from the Ministry of Health were extended to the home-based therapy from April 2014.

SPD@Toa Payoh was one of eight day care centres identified by the Agency for Integrated Care to offer weekend respite care to support caregivers of the elderly. In the month of July 2014 when the service was first offered, six clients were enrolled. The service is offered on Saturdays and Sundays from 8am to 4.30pm.

The rehabilitation centres at SPD Ability Centre and SPD@Tampines served 533 clients and provided 11,161 sessions of therapy comprising physiotherapy, occupational therapy and speech therapy.

More than half of the clients

served at SPD Ability Centre and SPD@Tampines were over 65 years old and diagnosed with neurological conditions such as stroke, Parkinsonism, head injuries, dementia and spinal cord-related diseases and injuries.

Fees for active rehabilitation sessions were raised from 1 July 2014 but SPD provided subsidies to existing clients so that they could continue to pay at the old rate. On top of Government subsidies, half of those served at SPD Ability Centre received help from SPD with their therapy fees.

All 60 per cent of the clients who relied on SPD’s transport services received help with their transport fees. SPD had extended subsidies to existing clients so that they could pay at the old rate when the transport operator raised its fees in April 2014.

All three centres were accredited providers of community rehabilitation services and

Rehabilitation Services


65 attended the

Day Activity Centre

837 individuals served by

SPD Rehabilitation Centres

Learning to integrate - Mohamed Zairi Bin SallehanZairi was diagnosed with meningitis in 2012 and joined SPD’s Day

Activity Centre a year later. Reserved and disoriented, Zairi was at

first reluctant to interact in group sessions and had to be persuaded

repeatedly to participate in any activity. In two years, the 34-year-

old showed great progress in his behaviour and social skills. Now, he

integrates well in group settings and is keen to participate in activities.

Zairi has taken to singing, dancing and drama and is a familiar face in

performances that the centre puts up.

Getting back on her feet - Wu XiaoyeXiaoye had to quit her job as a cook at a childcare centre after she was

diagnosed with myositis, a rare condition that inflamed and weakened

her muscles. She had difficulty performing basic activities of daily

living such as getting up from the bed or a chair, showering, toileting

and combing her hair. Xiaoye was referred to SPD where she received

physiotherapy and occupational therapy. She worked closely with her

therapists and did the prescribed home exercises. In six months, she

made good progress and is now able to walk and perform her activities

of daily living independently. She has also started taking the bus and

goes shopping for groceries and cooks for her family. Xiaoye looks

forward to returning to work and her therapists are helping her to

participate as much as possible in all aspects of community living.

Surviving stroke – Nor Harienti Binte Abdul GaniA stroke in February 2014 led to a drastic change in Harienti’s life.

The outgoing and independent 41-year-old found herself having to

rely on her mother for basic activities of daily living such as feeding,

showering, dressing and toileting. However, her will to get better,

coupled with regular physiotherapy and occupational therapy at SPD’s

Rehabilitation Centre, has helped Harienti regain partial independence

and resume cooking and baking, her former hobbies.

were eligible for Government subvention.

New equipment was purchased for SPD Ability Centre to upgrade its rehabilitation facilities and an area for training in activities of daily living set up to help clients re-learn daily tasks.

SPD@Tampines partnered Eastern Health Alliance and Community Health Centre to provide physiotherapy to patients with musculoskeletal-related conditions staying in the East. There were 83 referral cases in the year. Dedicated and Shuttle Services SPD provides a dedicated transport service to enable persons with disabilities to access its programmes and services. In the year, 697 clients benefitted from this transport service daily which ferried them to and from their homes and SPD. Almost 220 trips were made every day, including shuttle runs from Tiong Bahru MRT Station to the SPD Ability Centre.


Enabling the Sector

182 pre-school teachers trained

40 programmes supported

by SPD Therapy Hub

81 educators trained in AT

and web accessibility

Training Professionals SPD is committed to equipping professionals in the disability sector with knowledge on areas of its competencies including technology, accessibility and rehabilitation.

In the year, the Training Department offered 245 training places to caregivers and professionals to enable them to provide better care for persons with disabilities. These included 182 training places offered through the three-day ‘Identification and Classroom Management of Pre-Schoolers with Learning Difficulties’ workshop, conducted monthly at SPD to help pre-school teachers understand learning difficulties better and explore strategies to create engaging learning environments for children with learning disabilities or behavioural issues.

A training workshop on creating

accessible teaching materials using Microsoft Word, Excel and PowerPoint was conducted at ITE College Central for 26 lecturers and curriculum designers.

Managed by SPD, the Infocomm Accessibility Centre (IAC) trained 55 teachers from a special education (SPED) school in assistive technology (AT) devices that were available for use to their students in the classroom and gave them a better understanding of how AT intervention and information and communication technology (ICT) can enhance learning in SPED classrooms.

AT specialists from the Specialised Assistive Technology Centre (Specialised ATC) trained employment support specialists, early intervention teachers and therapists in the use of AT devices and disability awareness. They also spoke on AT-related topics at

conferences attended by educators, therapists and employers.

Adopting the ‘train-the-trainer’ model for some projects, the Specialised ATC was able to achieve a multiplier effect for greater outreach and to impact more lives.

Knowledge-SharingSocial workers from SPD’s Community and Social Service Department (CSSD) joined their peers in the disability sector in a professional group called “TWG – We don’t serve decaf” where they gathered to discuss common issues and build knowledge about social work in the sector.

CSSD hosted a group of visiting experts from Hong Kong’s acute and community care sectors under an initiative of the Ministry of Health’s Health Manpower Development Plan (HMDP).

Sharing Expertise


A dialogue on stroke care management was conducted during the visit.

One of the senior social workers also joined the multi-disciplinary team at the Big Love Child Protection Centre to provide counsel and intervention for moderate-risk child abuse and neglect cases.

SPD hosted a HMDP visiting expert, Dr Jennifer McGinley, who is Deputy Head at the Physiotherapy Department of the University of Melbourne. She conducted a workshop on the biomechanics of running and training strategies for neurological patients in August 2014 for 40 physiotherapists from the sector.

A senior occupational therapist was invited to sit in the scientific committee at the National Occupational Therapy (OT) Conference 2014. The role of the scientific committee was to review and select papers to be presented at the National OT Conference as well as to judge and select winning papers at the conference.

The team from the Specialised ATC presented at a number of conferences such as the National OT Conference 2014 and i-CREATe, an international convention on rehabilitation engineering and AT, to share how AT devices can impact the lives of

those with disabilities. Resources In the year, 82 devices were loaned to persons with disabilities, educators and allied health professionals. The devices were also showcased at road shows and for outreach purposes.

The Specialised ATC launched an inclusive technology portal in May 2014 to provide teachers, therapists and other professionals working with persons with disabilities with an online resource for AT intervention. A training session on the use of the portal was conducted and attended by staff from various voluntary welfare organisations. SPD Therapy HubEstablished in 2005 to provide direct clinical and consultation services in occupational therapy, physiotherapy and speech therapy to the community sector, the SPD Therapy Hub had 50 allied health professionals as at end March 2015.

Besides supporting 14 programmes at SPD, the therapists were deployed to serve clients under 26 other programmes in the social service and intermediate and long-term care sectors.

There has been an increase in demand for therapy services over the last few years, driving up the need for such services both within and beyond SPD. The SPD Therapy

Hub served 4,219 individuals, 27 per cent more than last year.

Tapping on expertise developed within SPD, the team will provide value-added services such as assistive technology assessment and consultation to selected SPD Therapy Hub partners on a trial basis to ascertain the feasibility of offering such services.

The Ministry of Social and Family Development and the National Council of Social Service have committed to providing SPD Therapy Hub with partial funding in the new financial year. This will go towards ramping up the SPD Therapy Hub’s capabilities to enable it to better serve the social service sector.

Clinical AuditsTo ensure quality and consistency in our provision of therapy services to partners, a team of senior therapists conducted audits to ensure standardisation of practice. Audits were conducted at 16 of the 26 external programmes the SPD Therapy Hub served, and recommendations made to enhance clinical and administrative practices. AccreditationIn the new financial year, SPD will embark on attaining the Commission on Accreditation of Rehabilitation Facilities (CARF) accreditation in its constant pursuit of excellence.


Maximising Potentials

Assistive Technology In the year, the Specialised Assistive Technology Centre (Specialised ATC) served 336 clients, conducted 337 assessments and provided training in the use of assistive technology (AT) devices. The number of clients served at the centre had doubled with greater awareness of how such devices can enrich the lives of persons with disabilities and more collaboration with the elderly, disability and education sectors.

A partner since 2013, the Specialised ATC continued to be the main service provider for the Agency for Integrated Care’s powered mobility assessment and training. The support rendered in the year enabled 163 elderly with mobility needs to be independent and active in the community. Vocational Skills TrainingTraining persons with disabilities and equipping them with skills to increase their employability remain a key focus for SPD.

In the year, 32 trainees were accepted into the Infocomm Accessibility Centre (IAC) Certificate in Office Skills (ICOS) programme which covered topics such as information technology, soft skills and life skills in its curriculum. With six Workforce Skills Qualifications (WSQ) modules in ICT, trainees were awarded the Statement of Attainment by Singapore Workforce Development Agency when they passed their assessments. Of the 21 trainees who completed the course, six found gainful employment within a year.

Two new training courses were introduced in the year – Pre-Vocational Skills Training and Job Specific Skills Training. The former provided 31 trainees with basic computer skills training and the foundation to advance to the ICOS programme. Job Specific Skills Training was offered to 12 clients from the Employment Support Programme to help match them to specific job openings. Training at Sheltered WorkshopIn the year, the Sheltered Workshop provided training and supported employment to 135 persons with disabilities. The trainees were actively involved in goody bag packing projects for several major events such as the Standard Chartered Marathon,

Sundown Marathon, Great Eastern Women’s Run and Chingay 2015.

Twelve trainees were deployed to work at off-site locations to provide them with experience working in open employment.

Work exposure at the Sheltered Workshop included administrative projects that involved data entry, document preparation and digital scanning. As part of the continuum of this programme, three trainees were successfully placed in open employment.

An accredited Institute of Technical Education (ITE) Certified-On-the-Job Training (OJT) Centre, SPD trained 20 clients in structured OJT, all of whom were subsequently awarded the OJT Certificate issued by ITE.

Empowerment


135 persons with

disabilities underwent

vocational training

at the Sheltered

Workshop

336 lives enhanced

with AT

prescriptions

75 persons with

disabilities received

training in IT and

administrative skills

From training to employment – Raziman Bin HaronRaziman Bin Haron has weak limbs due to cerebral palsy. Having lost

his job at a fast food joint where he had been working for 16 years, and

unable to find another suitable opening, Raziman joined SPD’s Sheltered

Workshop in 2007. Other than a certificate in Workplace Literacy awarded

under the Singapore Workforce Skills Qualifications system, Raziman had

no formal educational qualification. He was deployed to work at several

off-site locations under the guidance of a workshop supervisor. At the

workshop, Raziman was able to work and upgrade his skills. In 2014, he

found a job as a production operator with the help of SPD’s Employment

Support Programme. Today, the 46-year-old is happy that he can support

himself financially.

Finding her voice – Fong Ruo En6-year-old Ruo En was diagnosed with cerebral palsy at an early age.

She has difficulties swallowing and is unable to walk or communicate

verbally. Ruo En relies on assistive technology in many aspects of daily

living, such as a wheelchair to help her get around. With the help of

SPD’s assistive technology team, Ruo En has learnt to use a voice output

communication device to express herself. Despite the challenges she

faces, Ruo En is always motivated to learn new things and is a bundle of

energy everywhere she goes.

From training to employment - Teo Yu RuYu Ru has congenital myopathy which causes her muscles to be weak.

She completed her GCE ‘O’ Levels in a mainstream school but could

not qualify for a place in any Polytechnic. She decided to enroll in SPD’s

IAC Certificate in Office Skills (ICOS) to learn skills relevant for open

employment. By the end of the course, the 20-year-old was among the

top performers in her cohort and subsequently found an administrative job

at a shipping company. She works independently and competently at her

workplace, using the skills and knowledge learnt in ICOS. Yu Ru’s physical

limitations have not curbed her aspirations and eagerness to learn. Today,

she looks forward to even greater achievements.


Empowerment through Financial Independence

127 people with

disabilities placed in

open employment

93 employers partnered

in job placement

Sheltered and Supported EmploymentIn the year, 11 physically challenged craftsmen from the Sheltered Workshop continued to provide bookbinding and book restoration services and produced lifestyle gifts that included photo frames and notebooks. These product lines remained the mainstays of the workshop, which counted several major libraries and public institutions among its long-time supporters.

The name ‘Golden Collection’, was chosen for the year’s range of greeting cards to commemorate SPD’s 50th anniversary. The range comprised 18 greeting cards bearing designs enhanced from clients’ artwork.

In the year, the Sheltered Workshop created training and employment

opportunities for people with disabilities and generated a total revenue of $498,000. Open EmploymentHaving recruited more employment support specialists, the Employment Support Programme (ESP) was able to help more job seekers with disabilities find employment. The number of clients served rose to 305 from 177 in the previous year. The ESP registered 219 new clients and held 268 needs assessment sessions. Job orders also almost tripled in the year. The efforts generated positive outcomes with 127 clients successfully placed in jobs with 93 employers, up from 37 successful placements the previous year.

In the coming year, ESP is expected to help place more people with disabilities in open employment.

Resources will go towards enhancing staff capability in job placement and coaching. Transition Programme for EmploymentTo help adults below 50 years old return to the workforce after surviving a stroke or sustaining spinal cord injuries, SPD launched the Transition Programme for Employment (TPE) in June 2014. Supported by a multi-disciplinary team of occupational therapists, physiotherapists, social workers and employment support specialists, clients undergo intervention support such as therapy and work hardening training.

SPD has collaborated with Tan Tock Seng Hospital to provide on-site clinical supervision to therapists in the programme to ensure high quality clinical services. The rehabilitation equipment at TPE is also state-of-the-art and works on a smart card system which facilitates self-directed exercises.

In its first year, the TPE served 50 clients with stroke survivors making up more than half of those served.

Empowerment


From training to employment – Ong Zu YaoUpon completing his ITE education, Zu Yao

enrolled in the IAC Certificate in Office Skills

(ICOS) programme at SPD to pick up information

and communications technology skills to increase

his employability. The 19-year-old was diagnosed

with Duchenne/Becker Muscular Dystrophy when

he was 10 and uses a motorised wheelchair to get

around. During the six-month ICOS training,

Zu Yao obtained certificates in the Microsoft Office

Suite. He responded positively to his trainers’

feedback and improved in personal grooming and

social skills. Zu Yao found a home-based data entry

job for an automative appraisal company through

SPD’s Employment Support Programme after his

training. The team provided on-the-job support,

guidance and encouragement to Zu Yao who

derived satisfaction from doing his work well and

becoming financially independent.

Regaining his independence – Huang ZengwuSurviving a stroke in March 2014, Zengwu enrolled

himself into SPD’s Transition Programme for

Employment with the aim of getting back to work.

The 46-year-old required minimal assistance

to get around but needed training in balance

activities and physical tolerance. He also needed

social and employment readiness skills to help

ease back into open employment. After several

months of rehabilitation, Zengwu made marked

progress and was able to navigate independently

in the community, including commuting on

public transport. The father of a 20-year-old son

was subsequently hired as an assembler at a

manufacturing plant. SPD continued to provide

support during the initial stage of employment but

by February 2015, Zengwu had settled into his job

and was working independently without the need

for further support.


Strengthening Social Support, Empowering Caregivers

262

caregivers

empowered

575 persons received case

management support

245home visits by

social workers

Providing Social SupportThrough the Specialised Case Management Programme (SCMP), social workers and case management officers played a vital role in delivering care and support to persons with disabilities and their caregivers in a holistic manner – from counselling, guidance and training to leveraging on SPD’s programmes and services and tapping on community resources.

In the year, the SCMP conducted 245 home visits and helped 575 clients lead more enriching lives. Empowering CaregiversRecognising that the caregiving journey is not an easy one, SPD aimed to empower caregivers and help alleviate their stress.

To facilitate long-term care planning for caregivers, social workers and training officers from the Day Activity Centre (DAC) organised visits to two disability homes in October 2014 to improve the caregivers’ understanding of the services available at these stay-in facilities and care options available. The half-day visit was attended by 16 caregivers.

In January 2015, the DAC also engaged the Office of Public Guardian to conduct a talk for caregivers on the Lasting Power of Attorney. The talk included a sharing by staff from the Special Needs Trust Fund Company Ltd which enabled the 16 participants to better understand long-term care planning for their charges.

Training sessions were conducted for 37 caregivers to enable them to provide better support for their care recipients in managing day- to-day living activities, wheelchair transfers and fall prevention.

The Building Bridges EIPIC Centre at SPD Ability Centre and SPD@Jurong organised 12 caregivers’ programmes including parental support groups and signpost training to help caregivers understand and manage their children, which benefited 123 caregivers.

Close to 70 clients and caregivers participated in the annual caregivers’ appreciation event held in October 2014 which comprised stress management and nutrition talks as well as fitness and wellness activities.

Schemes and AssistanceNeedy families of people with disabilities were able to receive aid from SPD in purchasing groceries. Under the NTUC FairPrice Foundation Daily Needs Programme, families receive NTUC FairPrice vouchers that they can use to purchase groceries or household essentials. In the year, 214 families received the vouchers.

Under the Infocomm Development Authority of Singapore’s NEU PC Plus Programme which SPD administers, 62 persons with disabilities from low-income families, particularly those from special education schools, were issued new computers, a nearly two-fold increase from 33 the year before. Enhancements to the scheme such as higher broadband speeds attracted more applications.

With the support of the Temasek Cares Bursary, 16 children from the Building Bridges EIPIC Centre received transport subsidies for their commute to and from SPD.

Social Support

Finding social support – Pang Siew Mei (Not her real name)

A road accident in 2009 left 39-year-old Wong Kok Meng (not his real

name) with severe head injuries and he remained in a semi-vegetative

and non-responsive state since then. A domestic helper provides

intensive caregiving for all of his activities of daily living so that his

wife, Siew Mei, can work to support the family which includes two

young school-going children. The multiple roles that she takes on

have not been easy and she has succumbed to frustration and fatigue

many times. The support from SPD’s Specialised Case Management

Programme has provided some reprieve. Besides recruiting a volunteer

tutor for the children and referring them for counselling, SPD’s social

workers also monitors Kok Meng’s health and the well-being of Siew

Mei and the children. SPD continues to help refer the family to the

community resources available to them.


Partnerships with the Community

Education and Health-CareThe scholarships that Asia Pacific Breweries Foundation and Microsoft Singapore sponsor, and which SPD administers, help students with disabilities to further their education and pursue their career aspirations. Bursaries supported by NatSteel Holdings also ensure that students with disabilities or those whose parents have disabilities and who are from low-income families receive some help with their educational expenses.

Besides having provided consultancy to a special education school on integrating assistive technology (AT) into the curriculum, the Specialised Assistive Technology Centre also worked with teachers from two institutes of higher learning (IHLs), creating accessible teaching materials for the ITE College Central as well as assessing and supporting newly-enrolled students at the Singapore Management University in the use of AT for learning.

To nurture the next generation of allied health-care professionals, SPD partnered with Nanyang Polytechnic in providing clinical placements to 14 of their occupational therapy and

SPD views community engagement as an important foundation in

inclusion and integration. It values the resources that individuals,

schools, students and the business community at large have to offer

and every touch point presents opportunities for change.

Community Engagement


physiotherapy students. SPD@Toa Payoh was also a learning ground for 43 nursing students from ITE College East and Nanyang Polytechnic who interned one to two months at the centre in the year.

The Building Bridges EIPIC Centre at SPD Ability Centre supported a research entitled ‘Factors that Affect Child and Family Outcomes of EIPIC in Singapore’ (FACES) that was carried out by researchers from the National Institute of Education in early 2015. The two-year study would help develop local assessment tools and provide a better understanding of the links between parental well-being and the development of EIPIC children.

GovernmentSPD continued to provide case management services to injured servicemen who acquired disabilities in the course of their military service or training. Under the Specialised Case Management Programme, SPD’s social workers supported these servicemen and their families through counselling and referral to relevant help such as financial assistance and therapy.

To complement the Government’s efforts to ramp up support for

students with special needs in IHLs, SPD’s social workers and advocacy team worked with several schools to help in the setting up of Disability Support Offices on campus.

CommunityWith help from consultants from social change agency Conjunct Consulting, the rehabilitation centre at SPD Ability Centre embarked on a project to streamline its processes and enhance efficiency. The 10-week pro bono project also involved student volunteers from the National University of Singapore. Recommendations to review catchment areas and introduce ad-hoc appointment bookings for cancelled slots were being evaluated at the end of the reporting year.

In September 2014, Nippon Paint Singapore fully sponsored the manpower and materials needed to give SPD@Toa Payoh a fresh coat of paint. Staff from Deutsche Bank also helped paint SPD@Tampines.

Sport Singapore showed its support for the Day Activity Centre’s swimming programme by granting free entrance to eight clients, staff and volunteers who visited the Delta Swimming Complex every week.


Seeds for Change

Advocacy SPD was a supporter of the Purple Parade, a movement that promotes inclusion and celebrates the abilities of persons with special needs. Fifty beneficiaries and staff participated in the parade march and a booth was set up to showcase the latest assistive technology devices at the carnival held on 15 November 2014.

SPD contributed to the discussion on disability issues in forum pages and media articles to raise awareness of the challenges faced by persons with disabilities. Twelve letters were published in the year. The topics discussed included accessibility, education, employment and transport, among others.

The Advocacy and Outreach team also published the ‘Understanding Persons with Disabilities’ booklet to provide readers with information such as how to interact with persons with disabilities and the use of assistive aids. Education and EmploymentThe ‘Towards an Inclusive Workforce’ seminar was held on 26 September 2014 at SPD Ability Centre to support SPD’s ongoing efforts in promoting

equal employment opportunities for persons with disabilities. The conference attracted 80 participants consisting of employers, policy makers, disability professionals and persons with disabilities.

SPD and Singapore Management University once again jointly organised a conference on inclusion and diversity. Themed ‘Education for Inclusive Workspaces’, the conference which was held in February 2015 touched on how educational institutions could contribute to the discourse and practice of inclusion in schools, at work and in the community. Close to 300 participants from the Government sector, corporate companies, social service sector, academia and the community of people with disabilities attended the conference. An SPD senior social worker joined in one of the panel discussions to share her experiences in supporting those with special needs in schools.

The Advocacy and Outreach team also expanded their outreach to institutes of higher learning such as Institute of Technical Education, National University of Singapore (NUS), Republic Polytechnic and Singapore

Polytechnic and conducted 13 disability awareness talks and programmes, road shows, disability simulation exercises as well as student projects on social integration that reached out to about 1,000 individuals.

Public OutreachSPD President Ms Chia Yong Yong spoke at several events where she shared the challenges faced by persons with disabilities and the social service sector. Among these were a dialogue session with students of Yishun Junior College and NUS’ ‘Singapore at 50: Reflections and Visions’ symposium.

A new corporate website was launched in July 2014 to coincide with SPD’s name and logo change. It recorded 309,000 visits as at end March 2015. The social media was also used more extensively to support SPD’s public education and outreach efforts. There were 300 Facebook postings in the year and the account attracted another 650 followers.

Advocacy and Outreach


Developing Resources

FundraisingIn the year under review, SPD raised $6.6 million through major fundraising events, donation appeals, corporate partnerships, monthly contribution schemes and donation boxes.

The SPD Charity Show 2015 brought SPD’s 50th anniversary celebrations to a close by raising $5.04 million, the highest amount ever raised in the biennial show since 2007. This was made possible by the generous support of many corporate and individual donors including long-time partners such as NatSteel Holdings and Microsoft Singapore.

Deutsche Bank staff contributed one day’s salary each to SPD through their Donate One Day initiative which raised about $250,000 for SPD’s Employment Support Programme and the School Integration Support Programme.

New partners included ICAP, Hai Leck Engineering Pte Ltd, Ernst and Young Singapore, The Sophia Foundation and SingEx Holdings Pte Ltd.

Students were also involved in various fundraising events. Undergraduates Ashokan Ashik and Ashok Kumar raised more than $56,000 for SPD through the Heart2Climb expedition. Students from the College of Alice & Peter Tan raised $20,000 through the Heart2Climb Vertical Marathon while the National University of Singapore’s University Scholar Programme organised a dance marathon which raised $7,000 for SPD.

The annual SPD Charity Hongbao raised a total of $145,000 with the support of 124 schools including childcare centres, kindergartens, primary and secondary schools and 38 companies. In conjunction with #GivingTuesdaySG 2014, SPD organised the ‘Have a Sweet Day’ charity drive where a lollipop was given away for every $2 donation. The event garnered the support of over 60 participants comprising cafés, hotels, restaurants and retail shops that helped in collecting donations and giving away

lollipops, raising close to $15,000.

Two donation appeals brought in $551,000 while STAR, the monthly donation programme, raised $435,000. A record amount of $194,600 was raised through online platforms which included the SPD website, SG Gives and GiveAsia. Donation boxes placed at selected NTUC FairPrice, Sheng Siong supermarkets and Geláre outlets also brought in $75,000 in donations. Volunteer ManagementIn the year, 4,436 volunteers comprising students, individuals and employees of corporate partners supported SPD in areas such as fundraising, befriending, administrative work, social and recreational activities, hair-cutting services and reading programme. Together, they put in a total of 13,308 man hours.

Regular volunteers visited SPD’s different centres in the year to provide caregiving and befriending services and to conduct group

Fundraising and Volunteer Management

$6.6 million raised

4,436 volunteers donated

13,308

man hours

activities. Members of the Soka Association visited SPD’s Day Activity Centre (DAC) fortnightly to organise activities for clients. Ms Frances Chua together with VocalHeart also conducted music therapy for DAC clients every fortnight. Volunteer hairstylists from Hair Fitness and Julia’s Scissor provided free haircuts to clients at SPD Ability Centre and SPD@Toa Payoh. Members of the Freedom Adventure Club, a volunteer group formed by SPD, also organised activities for clients such as a kite-making/flying workshop, drumming workshops and bowling.

Corporate volunteers played an important role in supporting the different functions within SPD, visiting its centres regularly to offer help. They included NTUC FairPrice, NatSteel Holdings, Land Transport Authority, Hotel Jen Tanglin, VFS Global and the Humane Society Singapore.

Students from Bowen Secondary School, First Toa Payoh Secondary

School and Mee Toh School also visited SPD@Toa Payoh regularly to interact with and keep its elderly clients company.

Volunteers were also engaged in the ‘Read with Me’ programme where they read to young clients from the Early Intervention Programme for Infants and Children to cultivate their love for reading as well as expand their vocabulary and develop their expressive language skills.

To promote camaraderie among volunteers and facilitate networking, SPD organised activities for its volunteers which included a visit to Dialogue in the Dark, a facility that lets visitors experience what it means to live without sight, and dragon boating.

The annual breakfast and movie screening was held for 130 volunteers and their guests on 6 December 2014 in appreciation of the volunteers’ dedication and commitment to SPD’s clients and its cause.


Our People, Our Most Valuable Asset

954 training days

provided to staff

245 staff strength

Organisational DevelopmentThe human resource and IT functions were consolidated under Organisational Development, a new division set up in the year. The expansion of SPD’s programmes and increase in clients made growth in organisational capability an imperative to ensure sustainability and that corporate goals are met.

Recognising that manpower will remain constrained for the foreseeable future, SPD embarked on a long-term programme to make more effective use of IT to improve staff productivity and provide better services to its clients. This included the implementation of a client management system for clients of all services, an HR training management system, and tools to support data analysis.

These initiatives to develop organisational capability complement one another, and jointly with other initiatives in SPD, will prepare the organisation to

be accredited eventually under the standards established by the Commission on Accreditation of Rehabilitation Facilities (CARF). People DevelopmentTapping on new funding to help voluntary welfare organisations build their capabilities, a number of key initiatives were launched to strengthen SPD’s most important asset - its staff. The Employee Engagement Survey was one such initiative conducted to better understand the expectations of staff. Nine in 10 staff agreed that SPD was fulfilling its mission and that they were contributing to the mission.

A total of 954 training days, or 32 training hours per staff, in this financial year enhanced staff competencies in rehabilitation and early childhood intervention skills as well as staff management.

The capabilities of the teaching staff under the Building Bridges

EIPIC Centres were enhanced through increased enrolment in the Advanced Diploma in Early Childhood Intervention and Certificate in Autism courses.

Supporting the personal and professional growth of its therapists, the SPD Therapy Hub sponsored an occupational therapist in her undergraduate studies at a local tertiary institution.

SPD also supported two candidates under the Professional Conversion Programme who will be ready to serve in the sector by 2018.

In ramping up recruitment efforts, the SPD Therapy Hub participated in local and overseas recruitment drives and organised open houses to attract students and working professionals.

SPD ended the year with a staff strength of 245.

People Development


Rewarding Smiles

The Building Bridges EIPIC Centre maintained its 97 per cent rating in the client satisfaction survey.

The Development Support Programme maintained its good standing among its stakeholders with almost all of the 400 parents, principals and teachers surveyed indicating that they were satisfied with the programme.

The caregiver satisfaction rate for the Continuing Therapy Programme remained high at 94 per cent.

Client satisfaction level at the Day Activity Centre rose eight per cent to 94 per cent. Of those surveyed, 93 per cent also indicated that their loved ones had benefited from the programme, an increase of 11 per cent over the previous year, and exceeding the 70 per cent benchmark set by the National Council of Social Service.

In the client satisfaction survey, the Rehabilitation Centres at SPD Ability Centre, SPD@Tampines and SPD@Toa Payoh achieved 99 per cent, 93 per cent and 98 per cent respectively for overall service.

SPD kept volunteers meaningfully engaged with 92 per cent of them expressing satisfaction in their work with the organisation.

Client Satisfaction


Governance

Improving Transparency and AccountabilityIn the year, SPD continued to adhere to the Charities Act, the Code of Governance for Charities & Institutions of a Public Character and regulations issued by the Charity Council, reporting regularly to the Ministry of Social and Family Development, Ministry of Health, National Council of Social Service and Agency for Integrated Care.

SPD’s Board of Management is made up of volunteers who are elected or co-opted to the Board and serve a period of two years before a new Board is formed.

Reserves PolicySPD continued to adopt a pragmatic approach while planning the organisation’s reserves for the year. Its reserves level was maintained at no more than three years to ensure that it met the immediate needs of its clients and at the same time have sustainable resources to support people with disabilities through its various programmes and services.

BOARD OF MANAGEMENT ATTENDANCE AT BOARD MEETINGS

Board MembersDesignation for Term 2014-2016

Attendance in FY2014/2015

Ms Chia Yong Yong, PBM President 6 out of 6

Mr Ngan Wan Sing, Winston Vice President 6 out of 6

Ms Poh Hwee Hian Honorary Treasurer 5 out of 6

Mr Soh Chee Keong, BBM Honorary Assistant Treasurer 5 out of 6

Ms Suman K Balani Member 4 out of 6

Mr Kamalarajan M Chettiar (up to 30 August 2014) Member 3 out of 3

Ms Chow Siew Ying Member 6 out of 6

Professor Ho Lai Yun, BBM, JP, PBS Member 5 out of 6

Mr Lee Han Yang, BBM (up to 30 August 2014) Member 1 out of 3

Mr Low Wong Fook Member 5 out of 6

Dr Ng Yee Sien Member 3 out of 6

Mr See Cher Member 4 out of 6

Mr Tan Soo Nan (from 1 January 2015) Member 2 out of 2

Mr Yeo Jeu Nam (up to 30 August 2014) Member 2 out of 3

All Board members are not paid any remuneration or director’s fees.

To strengthen the team, Mr Tan Soo Nan, Executive Director, Raffles Health Insurance Pte Ltd, was co-opted into the Board of management for the term 2014 - 2016 with effect from 1 January 2015.

Committees such as the Services Committee, Fundraising Committee, Human Resource and Remuneration Committee and Audit Committee also continued to support the work of the Board of Management.

As at 31 March 2015, SPD’s reserves stood at about 9.7 months.

Our financial results and standings were regularly reviewed by our Board through financial performance updates, forecasts, a budgetary exercise and annual financial statements approval. This was to ensure that we had adequate reserves to fulfil our continuing obligations.


CONFLICT OF INTEREST POLICY All Board members and employees are required to comply with SPD’s conflict of interest policy which stipulates that, when dealing in matters concerning SPD, they are to exercise their best care, skill and judgement for the sole benefit of SPD, and to make

CODE OF GOVERNANCE EVALUATION CHECKLIST

FOR THE YEAR ENDED 31 MARCH 2015

S/No. Code Description Code ID Compliance

Please provide

explanation if your

charity is unable

to comply with the

Code guidelines,

or if the guidelines

are non-applicable.

Board Governance

1

Are there Board members holding staff

appointments?

Remarks: (Skip questions 2 and 3 if “No”)

No

2

If the governing instrument permits staff to

become Board members, they should comprise

not more than one-third of the Board.

1.1.2

3 Staff does not chair the Board. 1.1.2

4

There is a maximum term limit of four

consecutive years for the Treasurer position (or

equivalent, e.g. Finance Committee Chairman).

1.1.6 Complied

5The Board conducts regular self-evaluation to

assess its performance and effectiveness.1.1.10 Complied

6

There are Board committees (or designated

Board members) with documented terms of

reference.

1.2.1 Complied

7

The Board meets regularly with a quorum of

at least one-third or at least three members,

whichever is greater (or as required by the

governing instrument).

1.3.1 Complied

Conflict of Interest

8

There are documented procedures for Board

members and staff to declare actual or potential

conflicts of interest to the Board.

2.1 Complied

9

Board members do not vote or participate in

decision-making on matters where they have a

conflict of interest.

2.4 Complied

full disclosure of interests, relationships and holdings that could potentially result in a conflict of interest. In addition, staff and Board members are to be excluded from discussions and approvals of transactions to which they have a conflict of interest.





Please provide

explanation if your

charity is unable

to comply with the

Code guidelines,


are non-applicable.

Strategic Planning

10

The Board reviews and approves the vision and

mission of the charity. They are documented

and communicated to its members and the

public.

3.1.1 Complied

11

The Board approves and reviews a strategic

plan for the charity to ensure that the activities

are in line with its objectives.

3.2.2 Complied

Human Resource Management

12The Board approves documented human

resource policies for staff.5.1 Complied

13There are systems for regular supervision,

appraisal and professional development of staff.5.6 Complied

14There is a system to address grievances and

resolve conflicts.5.11 Complied

Financial Management And Controls

15

The Board ensures internal control systems for

financial matters are in place with documented

procedures.

6.1.2 Complied

16

The Board ensures reviews on the charity’s

controls, processes, key programmes and

events.

6.1.3 Complied

17

The Board approves an annual budget for

the charity’s plans and regularly monitors its

expenditure.

6.2.1 Complied

18The charity discloses its reserves policy in the

annual report.6.4.1 Complied

19Does the charity invest its reserves?

Remarks: (Skip question 20 if “No”)Yes

20

The charity invests its reserves in accordance

with an investment policy approved by

the Board. It obtains advice from qualified

professional advisors, if deemed necessary by

the Board.

6.4.4 Complied





Please provide

explanation if your

charity is unable

to comply with the

Code guidelines,


are non-applicable.

Fundraising Practices

21Donations collected are properly recorded and

promptly deposited by the charity.7.2.2 Complied

Disclosure and Transparency

22

The charity makes available to its stakeholders

an annual report that includes information on

its programmes, activities, audited financial

statements, Board members and executive

management.

8.1 Complied

23

Are Board members remunerated for their

Board services?

Remarks: (Skip questions 24 and 25 if “No”)

No

24No Board member is involved in setting his or

her own remuneration.2.2

25

The charity discloses the exact remuneration

and benefits received by each Board member in

the annual report.

8.2

26Does the charity employ paid staff?

Remarks: (Skip questions 27 and 28 if “No”)Yes

27No staff is involved in setting his or her own

remuneration.2.2 Complied

28

The charity discloses in its annual report the

annual remuneration of its three highest paid

staff who each receives remuneration exceeding

$100,000, in bands of $100,000. If none of its

top three highest paid staff receives more than

$100,000 in annual remuneration each, the

charity discloses this fact.

8.3 Complied

Public Image

29The charity accurately portrays its image to its

members, donors, and the public.9.1 Complied


Thank YouDonor Acknowledgement April 2014 to March 2015

$250,000 and above

Deutsche Bank

Far East Organization

Microsoft Singapore

$100,000 - $249,999

Ang Kian Hui Larry

Asia Pacific Breweries Foundation

Chang Meng Kiat

ICAP Singapore

Kwan Im Thong Hood Cho Temple

Loyang Tua Pek Kong

NatSteel Holdings Pte Ltd

Presto Expat Motoring Pte Ltd

San Wang Wu Ti Religious Society

Singapore Pools (Private) Limited

$50,000 - $99,999

Chew How Teck Foundation

FMC Technologies Singapore Pte Ltd

Heart2Climb 2014

Jaya Holdings Ltd

Keppel Care Foundation

Kuan Im Tng Temple (Joo Chiat)

Singapore Totalisator Board

Singapore Turf Club

$10,000 - $49,999

Asian Warehousing (S) Pte Ltd

Cheng Jian Fenn

Clifford Chance Pte Ltd

CMA Mental Arithmetic Centre Pte Ltd

College of Alice & Peter Tan

Connect Electrical Engineering Pte Ltd

Eng Sook Boon

Ernst & Young LLP

Estate of Cheng Moh Yun (Deceased)

ExxonMobil Asia Pacific Pte Ltd

Grace, Shua and Jacob Ballas Charitable Trust

Hai Leck Engineering Pte Ltd

Hoe Kee Hardware Pte Ltd

Kowloon Club

Lee Foundation, Singapore

Li Teck Chuan Cin Tong

Lusi Group

M+W Singapore Pte Ltd

Mellford Private Limited

Michael A Witt

Mohamed Abdul Jaleel s/o Muthumaricar Shaik Mohamed

Ng Eng Hen

NTUC Income Insurance Co-Operative Limited

Oan Chim Seng

Overseas Academic Link Pte Ltd

Phillips 66 International Trading Pte Ltd

See Cher

Seet Lucy

Singapore Island Country Club

SingEx Holdings Pte Ltd

StarHub Ltd

Tan Kim Biau

The Reuben Meyer Trust Fund

The Shaw Foundation Pte

The Sophia Foundation Limited

Wong Mei Gin

Yin Fook Cheong

$5,000 - $9,999

Anglo-Chinese School (Independent)

Beautiful Mind Charity

Chinniah Kunnasagaran

Chong Kwee Lian

Ding Ooi Kong

Elements Homestay Pte Ltd

Fong Lai Mun

Goy Hoe Shin

Ho Ching

Hock Tong Bee Pte Ltd - CornerStone Wines

Hong Leong Foundation

Isaac Manasseh Meyer Trust Fund

Joe Li Electrical Industries Pte Ltd

Lee Kim Tah Foundation

Lim Nancy

Mountaineering Society (Singapore)

NUS USP - We Will Dance 2015

Oracle Corporation Singapore Pte Ltd

Pei Hwa Foundation Limited

Puat Jit Buddhist Temple

Rolex Singapore Pte Ltd

Soh Kim Chua

Tan Huan Lee

Teo Hong Lim

Thomson Shin Min Foundation

Tuas Pek Kong Keng Management Council

Warees Investments Pte Ltd

Wing Huat Loong (Pte) Ltd

Yangzheng Foundation

Yixin Precision Engineering Pte Ltd

$1,000 - $4,999

AC Consortium Pte Ltd

Allalloy Dynaweld Pte Ltd

Ang Ah Beng

Ang Whye Teong

Architects 61 Pte Ltd

Autism Resource Centre (Singapore)

Bettin Oliver

Bosch Rexroth Pte Ltd

Cala Angelena

Cathay Photo Store Private Limited

Chan Yeow

Chang Eric

Char Yong (Dabu) Foundation Ltd

Cheah Hock Leong

Chee Wei Shen Shaun

Cheng Wei Liang


Cheong Wai Kun

Chia Yong Peng Leslie

Chiang Ging Seng

Chiang Hock Seng Patrick

Chien Hsiu Fang

Chin Kooi Yin

Chionh Chye Khye

Chng Hung Hwee

Chong Kiam Khiun

Chong Ngee Chong

Choong Mei Fun Amy

Chow Kok Yeang

Chow Pei Pei Cindy

Chua Sing Wee

Clementi Primary School

Commonwealth Freight Services Pte Ltd

CSD Sealing System Pte Ltd

David John Cadwallader

David Kevin Lynne

De Cruz Melanie Angela

Dennis William Thomas

Design & Associates Pte Ltd

Dynamics Corp Pte Ltd

Earnest Electrical Engineering

Ee Hui Food Manufacture Pte Ltd

Ee Kong Yew

Electromech Electrical Enterprise Co. Pte Ltd

Elements Construction Pte Ltd

Eng Boon Heng Leslie

Eng Sok Yong

Everest Motivation Team Pte Ltd

F. Valleteau De Moulliac

Fatboy’s Concept Pte Ltd

Fauziah Daud

Fong Siew Wei Matilda

Gan Kok Tuan

Gan Soh Har

Goh Aik Shin

Goh Eng Kiok

Goh Joel

Goh Suyin

Goh Sze Wei

Grandluxe Private Limited

Greatland Company Pte Ltd

Gupta Sonali

Han Fook Kwang

Elias Harry

Hatim Fidahusein Nakhoda

Hema Subramanian

Hing Mui Hong

HKT Global (Singapore) Pte Ltd

Hwang Shian I Eric

India International Insurance Pte Ltd

Industrial Plumbing Co Pte Ltd

Interlocal Exim Pte Ltd

JCS-Echigo Pte Ltd

Grimberg Joseph

Joseph L Wei

Jurong Port Pte Ltd

Kalthsum Mohd Yassin

Kan Wooi Keng

Katsumoto Numata

Kiew Kuay Sew

Koh Sai Tian Helen

Koh Thong Guan

Ku Wei Chee

Kwang Yee Ling

Land Transport Authority

Lau Audrey

Lau Chin Mui Venetia

Lau Choi Ee

Lau Kok Seng

Lau Mun Loong

Lee Boon Wah

Lee Christine

Lee Han Chew

Lee Hui San

Lee Lai Cheng Alicia

Lee Lam Lee

Lee Seng Quee

Lee Tuan

Lee Weng Chong

Lee Xueling Cheryl

Leng Ern Jee Temple

Li An Foodstuff Pte Ltd

Li Qianwei

Liau & Co

Lie Mie Mie

Liew Onnah

Lim Ewe Teck Andy

Lim Hock Beng

Lim Kim Huat

Lim Lian Buay

Lim Seow Hwa

Lim Siew Hwa

Lim Tam Mee

Lisa Robins

Little Ferry Agencies Pte Ltd

Little India Shopkeepers & Heritage Association (Lisha)

Liu Jiehong

Lu Nguan Soo

Lubrizol Southeast Asia (Pte) Ltd

Lum Ah Lui

Mangala Vihara (Buddhist Temple)

Meta Fusion Pte Ltd

Modern Montessori Community Childcare

Moh Kok Hai

Mohapatra Akash

Mun Siong Engineering Limited

Nam Ann Siang Theon

National Research Foundation

Neo Koon Bak

Neo Lay Yen Hazel

NexG Technologies Pte Ltd

Ng Siok Giok

Ng Soon Im

Ngan Wan Sing Winston

Ngee Ann Secondary School

nTan Corporate Advisory Pte Ltd

Oes Construction Pte Ltd


Ong Kiam Chye

Ong Yee Si Thea

Oo Boon Tiong

Ooi Choo Lian

Phua Denise

Pichet Jaensubhakij

Pince and Pints

Poh Hwee Hian

Quantum Automation Pte Ltd

Quek Cheng Chye Ronnie

Quek Julia and Robert

Quek Swan Jet Ferdinand

Quik Lee Lee

Rajput Jatin

Refine Construction Pte Ltd

Rex Marine & Engineering Pte Ltd

RGS Enterprise (S) Pte Ltd

Ribar Industries Pte Ltd

SAFRA National Service Association

SATS Staff Association

SBS Transit Ltd

Seah Keah Leng

Seiko Architectural Wall Pte Ltd

Seng Jackson

Seow Voon Kwong

Seu Teck Sean Tong Yiang Sin Sia

Shih Kin Sim

Sia Bee Leng

Sim Ann (Shen Ying)

Sim Siah Kwang

Singa Raju

Singapore Press Holdings Limited

Singapore United Estates (Pte) Ltd

Siti Farhanah binte Samad

SMC Pneumatics (SEA) Pte Ltd

Sng Meng Sean

Sng Teck Kong

Soh Lee Yong

Soh Neo Bi Jimmy

Soh Zhi Liang

Soon Soon Tuan Tiong Tuan Tai Guan Sw

Sree Ramar Temple

Sri Sivadurga Temple

Sri Vinayaka Exports Pte Ltd

Star Ready-Mix Pte Ltd

Straits Rubber & Engineering Plastic Pte Ltd

Swiss Cottage Secondary School

Tai Pei Foundation

Tak Products & Services Pte Ltd

Tampines Chinese Temple

Tan Boon Han

Tan Gek Tiang

Tan Gladys

Tan Hong Beng

Tan Hwee Kiang Roland

Tan Khuan Seng

Tan Kim Hwa

Tan Mary

Tan Pei Ling Pearlyn

Tan Suat Geok Victoria

Tan Tiong Ho

Tan Tuan Heng David

Tan Wee Lin

Tan Winston

Tay Hwee Lin

Tay Kar Lin

Teck Whye Primary School

Tee Hiok Yim

Teo Huey Boon

Teo Kee Meng

Teo Teik Loon Allan

Thakral Corporation Limited

Tham Mun San

Thio Tse Gan

Tho Gary

Thong Teck Sian Tong Lian Sin Sia

Thung Brian

Tjhin Pick Lan

Toh Annie

Toh Song Peng

Tong Yew Meng

Trasfa International Pte Ltd

UBS AG

Value Add System & Technology Pte Ltd

Verztec Consulting Pte Ltd

VIP Hotel Singapore

Wee Cheng Hong Richard

Wong Alvin

Wong Decheng William

Wong Kim Yin

Wong Mun Hoong

Wong Tarn Lian

Woo Soh Hui

Yan Kit Village Chinese Temple

Yap Oi Leng

Yeo Basil

Yeo Lee Hoon Lily

Young Men’s Christian Association of Singapore

Yu Teong Kwee

Yuen Yew Kwan


Supporters and Volunteers/Organisers of Events, Donations-in-Kind, Services Offered to SPD

3-In-1 Family Centre

ABC Children’s Place

Active Learners

Agape Child Care (SK) Pte Ltd

Agape Little Uni. @ Cecil Pte Ltd

Agape Little Uni. @ Clementi Pte Ltd

Ai Tong School

Airbnb Singapore

Ang Wei Jie

Ang Hui Shan

Anglican High School

Anglo-Chinese Junior College

Anusha R Natarajan

Artistry

Bank of America

Bar Bar Black Sheep (Bukit Timah)

Bar Bar Black Sheep (Cluny Courtyard)

Bar Bar Black Sheep (Robertson Quay)

Bar Bar Black Sheep (Tanjong Katong)

Batterworks

Bedok Town Secondary School

Books Actually

Bowen Secondary School

British American Tobacco (Singapore) Pte Ltd

Bukit Timah Primary School

Butter Scotch Café

Buttercups Montessori Kindergarten

Canberra Secondary School

Carpe Diem Little Green House Pte Ltd

Carpenter And Cook

Chai Eliza

Chan Chi Loong

Chan Joy

Chan Sai Tim

Chan Siu-Kwan Gloria

Changi Baptist Church Kindergarten

Char Yong (Dabu) Foundation Ltd

Chay Yun Toh

Chen Chi

Chen Sanny

Cheng Jessie

Cheng Min Yi

Cherie Hearts @ The Chevrons Pte Ltd

Cherie Hearts Nurtureloft Pte Ltd

Chia Wan Ee Michelle

Chia Wing Soon James

Chiang Wei Min Sylvia

Chiew Poh Chue Agnes

Chng Chin Soon

Chong Jolene

Chow Mun Zing

Chua Sue Fong Susana

Ci Ai Education Incubator

Citrix Systems Singapore Pte Ltd

Clementi Primary School

Coffeemin

Coq & Balls

Coral Primary School

Credit Suisse AG

Crescent Girls’ School

Cup N Canvas

Dale Yee Lin Julene Marie

Deutsche Bank

Diljit Kumar Devaser

Dong Po Colonial Café

EatPlayLove Cafe

Ecokidd Childcare Centre @ Nanyang

Envy Coffee

Er Tzer Haw Ezra

Eureka Schoolhouse Pte Ltd

Evergreen Primary School

EziPrint Pte Ltd

Farrer Park Primary School

Fatboy’s the Burger Bar (Katong)

Fatboy’s the Burger Bar (Orchard)

Fatboy’s the Burger Bar (Pasir Panjang)

Fatboy’s the Burger Bar (Thomson)

First Toa Payoh Primary School

First Toa Payoh Secondary School

Flee Away Café

Fluffy White Cloud Accessories Café

FMC Technologies Singapore Pte Ltd

Forbes Valerie Kamile

Freshly Baked

Geginat Caroline

Geláre

GlaxoSmithKline Pte Ltd

Goh Chew Lee Michelle

Goh Chong Hoe

Goh Jason

Goh Kim Joo

Hair Fitness

Hampton Pre-School (Bishan)

Havas Media Asia Pacific Pte. Ltd.

Heah Seow Lee Kelly

Hee Jia Yun

Hee Yoke Choon Edwin

Ho Bing Zheng

Ho Geok Bin

Ho Yi Zhen Stephanie

Hoe Kwok Foo Kelvin

Holiday Inn Singapore Atrium

Hotel 1929

Hotel Jen Tanglin Singapore

House Restaurant

Humane Society Singapore

IBM Singapore Pte Ltd

Joyland Child Care & Development Centre @ JurongLLP

Julia’s Scissor

Junior Playworld Childcare & Development Centre

Jurong Primary School

Kampong Kapor Methodist Church Kindergarten

Kaplan Singapore

Thank You


Key Elementary Eduhouse Pte Ltd

Kheng Cheng School

Kiew Yan Ching Geann

Kim Ai Ching Sharon

Koh Lydia

Koh Poh Chin

Koh Sok Cheng

Koh Wei Een

Lam Kit Ying

Land Transport Authority

Lee Kum Hung Margaret

Lee Lian Tee Josephine

Lee Swee Lan Sandra

Lee Wei Qian

Leong Chooi Ping Amanda

Li Jun Hui Kenneth

Liau Chee Kiong Edmund

Lim Chye Ling

Lim Doreen

Lim Ee Lee

Lim Geok Chiang

Lim Sim Hoong

Lim Yin Yin Elsa

Lim Yu Ying Lynette

Lin Winnie

Little Pancakes

Lolly Talk

London School of Business & Finance

Lonza Biologics Tuas Pte Ltd

Lubrizol Southeast Asia (Pte) Ltd

Ma Poh Ling Monica

Mak Chee Kwong Edmund

Makarios Café

Maple Loft Café

Marco Marco

Mastercard Worldwide, Asia Pacific

Matheussen Caroline

Mean Bean & Wicked Grind

Mee Toh School

Meridian Junior College

Meta Fusion Pte Ltd

Microsoft Singapore

Millennia Institute

Mindchamps Preschool @ Bishan Pte Ltd

Ministry of Education

MOE Kindergarten @ Tampines

Mookata

Moriah Child Care And Development Centre

Moriah Schoolhouse LLP

MSF, Rehabilitation and Protection Group

Munch Saladsmith (China Square)

Munch Saladsmith (Funan Digitalife Mall)

Munch Saladsmith (Icon Village)

Munch Saladsmith (Lower Kentridge)

Munch Saladsmith (Marina Bay Financial Centre)

Munch Saladsmith (Novena Square 2)

Munch Saladsmith (Orchard Gateway)

Munch Saladsmith (Robinson 112)

Munch Saladsmith (The Star Vista)

My Awesome Café

My First Skool @ Bukit Panjang Blk 235

My First Skool @ Senja Road Blk 654

My First Skool @ Strathmore Ave Blk 82

My First Skool @ Anchorvale Blk 314A

My First Skool @ Jurong West Blk 613

Nam Hong Builders Pte Ltd

Nan Chiau High School

Nana & Bird

Nanyang Academy of Fine Arts

Nanyang Girls’ High School

Nanyang Technological University

National Junior College

National University of Singapore

NatSteel Holdings Pte Ltd

New Majestic Hotel

Ng Bee Tin Jean

Ng Jason

Ng Jaynus

Ng Jia Chee Thomas

Ng Sok Chen Susan

Ngee Ann Polytechnic

Nguyen Thi Diem Phuc

Nicholas Marlisa

Nippon Paint (S) Co Pte Ltd

NTUC Fairprice Foundation Ltd

Nuture Tots Pre-School Pte Ltd

Oakwell Distribution (S) Pte Ltd

Oh Chwee Lian Alise

Olga Myszlzyszyn

Ong Liat Geok Cynthia

Ong Siew Har

Ong Suat Soo Alvin

Ong Yew Kee Andrew

Open Door Policy

Pan Meiqi

PAP Community Foundation Sparkletots (Jalan Kayu)

PAP Community Foundation Eunos Education Centre

PAP Community Foundation Hong Kah North

PAP Community Foundation Punggol South

PAP Community Foundation Dover Blk 2

PAP Community Foundation Fengshan Education Centre

PAP Community Foundation Jurong Spring Blk 553

PAP Community Foundation Punggol East Blk 143


PAP Community Foundation Tampines West Education Centre

PAP Community Foundation Telok Blangah Education Centre

PAP Community Foundation Yio Chu Kang Education Centre

Paramasivam Sindhu

PCF Acorn Champs

PCF Ayer Rajah Blk 48

PCF Bishan East

PCF Bishan North Blk 231

PCF Eunos Blk 616

PCF Fengshan Sparkletots Infant And Childcare Centre Blk 115

PCF Hong Kah North Blk 276D

PCF Jalan Besar Education Centre

PCF Jalan Kayu Blk 518

PCF K+ Centre @ Woodlands Blk 649

PCF Little Wings Bukit Timah Childcare Centre Blk 305

PCF Little Wings Jurong Central Childcare Centre Blk 404

PCF Little Wings Jurong Spring Child Care Centre Blk 455

PCF Marine Parade

PCF Marsiling Branch

PCF Moulmein - Tai Pei Childcare And Development Centre

PCF Pasir Ris East Blk 426

PCF Pasir Ris East Education Centre @ Blk 216

PCF Potong Pasir Blk 143

PCF Punggol South Blk 277B

PCF Sengkang West Blk 436A

PCF Sparkletots (Pasir Ris West)

PCF Sparkletots @ Pasir Ris East Blk 412

PCF Sparkletots @ Tampines West Blk 887

PCF Sparkletots @ Tampines Central Blk 858

PCF Sparkletots Bukit Gombak

PCF Sparkletots Chong Pang Blk 115B

PCF Sparkletots Kaki Bukit Blk 525

PCF Sparkletots Kebun Baru

PCF Sparkletots Preschool Ang Mo Kio Hougang Branch

PCF Sparkletots Preschool @ Bedok Reservoir - Punggol 414

PCF Sparkletots Preschool @ Pasir Ris West Blk 517

PCF Sparkletots Preschool @ Tampines West Blk 942 (CC)

PCF Sparkletots Preschool @ Geylang Serai Blk 311

PCF Sparkletots Preschool @ Kampong Glam Blk 2

PCF Sparkletots Preschool @ Kampong Glam Blk 463

PCF Sparkletots Preschool @ Queenstown Blk 145

PCF Sparkletots Preschool @ Toa Payoh Central Blk 157

PCF Sparkletots Preschool @ West Coast Blk 702

PCF Sparkletots Preschool @ Woodgrove Blk 364

PCF Sparkletots Toa Payoh Central

PCF Sparkletots Woodlands Blk 801

PCF Sparkletots Woodlands Blk 604

PCF Tanjong Pagar-Tiong Bahru Blk 1E

PCF Teck Ghee Blk 301

PCF West Coast Blk 728

PCF Woodlands Blk 652




PCF Woodlands Sparkletots Child Care Centre

PCF Yew Tee Blk 543

PCF Yew Tee Branch

Phoon Siew Koon Francis

Phyllis’ Riccia School Pte Ltd

Pince and Pints

Pine Garden’s Cakes

Poh Gwat Eng

Poon Gavin

Pro Carz Pte Ltd

ProGrooming Services

Punggol South Branch Education Centre

Quarter To Three Bakery

Raffles Girls’ School

Reid Gillian

Rosy Hearts Babies

Rouse

Saraswathy Kindergarten

Sembawang Primary School

Serangoon Secondary School

Sheng Siong Supermaket Pte Ltd

Singapore Polytechnic

Singapore Soka Association

SingHealth

SSSMINE Private Limited

Strictly Pancakes

Sunflower Childcare & Development Centre Pte Ltd

Tai Pei Child Care Centre

Tan Bee Chu

Tan Chui Hua Patricia

Tan Hwee Kheng Violet

Tan Irene

Tan Jian Qiang

Tan Kar Quan Gary

Tan Kheng Chuan

Tan Meiling Dede

Tan Puay Hoe

Tan Siok Yuan Fiona

Tan Wei Chin

Tang Foong Har

Temasek Junior College

Temasek Secondary School

Teo Chor Khee

Teo Kok Chai

Teo Su Lin Stephanie

That Marketing Guy

The Burger Bar (Marina Square)

The Children’s Campus

The Clan Restaurant

The Coastal Settlement

The Coffee Shot

The Dough Shoppe

The Fabulous Baker Boy

The Forest by Wangz

The Hongkong and Shanghai Banking Corporation Limited

The Little Skool-House @ Mountbatten Square

The Little Skool-House International Pte Ltd

The Little Skool-House International Pte Ltd @ NTUC Tampines Junction

The Prime Society

The Providore Warehouse

The Provision Shop @ Everton Park

Ting Tau Nay Nicky

True Yoga

Venkatasubramanian Chithra

VFS Global

Vicky’s Cakes

Victoria Junior College

VocalHeart

Wanderlust Hotel

Wang Kian Kim

Wangz Hotel

Wee Choon Teck

Wellington Primary School

West Spring Secondary School

Wheeler’s Yard

WitBier Café

Wong Alvin

Wong Choi Peng Angela

Working Title

Yeo Gek Chin Winnie

Yeo Teck Wai

Yiong Mei Song Sharon

Yuhua Secondary School

We regret that we are unable to acknowledge all the help and support we have received in the year in these

pages. We sincerely thank all our donors, volunteers, supporters, friends and well-

wishers who have stood by our cause and made an impact in the lives of persons

with disabilities.

2 Peng Nguan Street

SPD Ability Centre

Singapore 168955

6579 0700

6323 7008

[email protected]

www.spd.org.sg

www.facebook.com/SPDSingapore

Unique Entity No.: S64SS0052D

(ROS Registration No.)

IPC No.: IPC000441

lives we touch - spd · mr amalaraan m chettiar honorary assistant treasurer (2012 to 30 august...

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