live nation presentation
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(Source: Fortune Magazine)TRANSCRIPT
INVESTOR & ANALYST DAY
JULY 15, 2010
2
Forward Looking Statements
Certain statements in this presentation may constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. We wish to caution you that there are some known and unknown factors that could cause actual results to differ materially from any future results, performance or achievements expressed or implied by such forward- looking statements, including but not limited to operational challenges in achieving strategic
objectives and executing on our plans, the risk that our markets do not evolve as anticipated, the potential impact of any general economic slowdown, competition in the industry and
challenges associated with the integration of Live Nation and Ticketmaster.
We refer you to the documents that we file from time to time with the SEC, specifically the section titled “Risk Factors” of our most recent Annual Report filed on Form 10-K and Quarterly
Reports on Form 10-Q, which contain and identify other important factors that could cause actual results to differ materially from those contained in our projections or forward-looking
statements. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of this presentation. All subsequent written and oral forward-looking statements by or concerning Live Nation Entertainment are expressly qualified in their entirety by the cautionary statements above. We do not undertake any obligation to publicly update or revise any forward-looking statements because of new
information, future events or otherwise.
LIVE NATION ENTERTAINMENT OPPORTUNITY
JULY 15, 2010
4
KEY METRICS
Market Share
Per Head Spend
Sponsorship
Fixed Down
Ticket Sales“AA”International FestivalsUnder 5000
Ticketmaster Down (11%)
Live Nation Down (4%)
5
DO YOU REMEMBER YOUR FIRST CONCERT?
6
A captivating moment in life, where fans can...Drop Their Inhibitions…Celebrate Their Lives...Relive Their Past...Feel Exhilarated…
…a Memorable Moment They Want to Live, Relive and Share with the People They Care About Over and Over Again.
Source: 2009 Live Nation Hotspex Study
WE’RE SELLING A POWERFUL, EMOTIONAL SOCIAL EXPERIENCE
7
CONCERTS ARE CONSUMED IN EVERY CORNER OF THE GLOBE –LNE CURRENTLY OPERATES IN 28 MARKETS AND COUNTING
…AND IT’S A UNIVERSAL GLOBAL NEED…
8
Concert Industry Ticket Sales
Source: Pollstar 2009 Year End Business Analysis ReportNote: All Pollstar figures are estimates for major concerts tickets sold in North America.
Indu
stry
Rev
enue
($B
illio
ns)
$1.1
$0.8 $1
.0
$0.9
$1.4
$1.0 $1.1 $1
.3
$1.3 $1
.5 $1.7
$1.8 $2
.1
$2.5 $2
.8 $3.1
$3.6 $3
.9 $4.2
$4.6
$0.0
$1.0
$2.0
$3.0
$4.0
$5.0
90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09
CAGR +8%
…AND AN INDUSTRY THAT HAS BEEN GROWING FOR YEARS…
9
…AND LIVE NATION ENTERTAINMENT HAS GROWN WITH IT
Source: Live Nation – Historical 10K and 2010 Budget
Note: Live Nation – 2010 and 2009 reported at 09 FX rates. Includes Ticketmaster merger impacts. Excludes Front Line above.
LNE Combined Gross Revenue
$B
$2.3 $2.4 $2.5
$3.2$3.6
$4.1 $4.2
$0.7 $0.7$0.9
$1.1$1.2
$1.4 $1.3
$0.0
$1.0
$2.0
$3.0
$4.0
$5.0
$6.0
2003 2004 2005 2006 2007 2008 2009 2010BLive Nation Ticketmaster
$3.0 $3.1 $3.4
$4.3$4.9
$5.5 $5.5
LNE 2003-2009CAGR +11%
10
WHAT DOES THE FUTURE HOLD – YEARS OF GROWTH
Source: 1990-2009 – Pollstar 2009 Year End Business Analysis Report.
Indu
stry
Rev
enue
($ B
illio
ns)
$1.1
$0.8 $1.0
$0.9 $1
.4$1
.0$1
.1 $1.3
$1.3 $1.5 $1
.7$1
.8 $2.1 $2
.5 $2.8 $3
.1 $3.6 $3
.9 $4.2 $4
.6
$0.0
$1.0
$2.0
$3.0
$4.0
$5.0
$6.0
$7.0
$8.0
90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15
11
► More Markets and Venues are Opening Up to Play Around the Globe
► More Tickets are Sold as Technology Empowers Marketing, Discovery, Access and Conversion
► More Bands are On the Road
IT WILL GROW BECAUSE…
12
MORE MARKETS
U.S. / UK Business Global Business
UNTIL 2000, THE BUSINESS WAS CONCENTRATED IN NORTH AMERICA, UK AND GERMANY
1980 2000 2010 2010+
30 70 113 210
USA - 20 USA - 30 USA - 45 USA - 60
Canada - 3 Canada - 7 Canada - 10 Canada - 15
UK - 5 Western Europe - 25 Western Europe - 30 Western Europe - 45
Germany - 2 Pacific Rim - 5 Eastern Europe - 10 Eastern Europe - 25
Latin America - 3 Pacific Rim - 10 Pacific Rim - 20
Latin America - 5 Latin America - 10
Middle East - 2 Middle East - 10
Africa - 1 Asia - 20
Africa - 5
Number of Viable Markets on
Annual Basis / International Artists
13
Outside North America AOI
MORE MARKETS HAVE DRIVEN LNE GROWTH
Live Nation 0% 5% 53% 65%
Ticketmaster 0% 21% 14% 40%
Live Nation Entertainment 0% 7% 29% 50%
1990 2000 2010 2010+
14
TECHNOLOGY WILL ENABLE US TO SELL MORE TICKETS BECAUSE WE CAN IDENTIFY OUR KEY CUSTOMERS
Non-Concert Attendee79%
Concert Attendee21%
Admissions:2009 Tickets Sold121MM
1 Concert37%
2-4 Concerts47%
5-9 Concerts9%
10+ Concerts7%
196.9MM U.S. Population18 to 64 Years Old
U.S. ConcertAdmissions
196MM U.S. Population18 to 64 Years Old
2.9
ANNUAL TICKETSPER CONCERT-GOER
42 Million
CONCERT-GOERS
18.0 Avg. Concerts
6.0 Avg. Concerts 2.7 Avg. Concerts
Source: 2009 Live Nation Concert Attendance Study, n=5,511; U.S. CensusNote: Concert is defined as a live music event in a Bar, Club, Theater, Amphitheater, Arena, Stadium, Major Festival and/or Local Street Festivals that requires paid admission.
33MM
27%
15
TECHNOLOGY WILL SELL MORE TICKETS BECAUSE WE CAN DIRECTLY COMMUNICATE WITH FANS
% of People Who Would Have Attended a Show but
Didn’t Know About ItWhere Fans Hear
About Shows
Source: “% of People Who Would Have Attended a Show but Didn’t Know About It” – 2009 Live Nation Post Show Survey, n=216,900; “Where Fans Hear About Shows” – 2009 Live Nation In-Venue Study, n=7,007 (Q: How did you hear about this concert?)Note: Concert is defined as a live music event in a Bar, Club, Theater, Amphitheater, Arena, Stadium, Major Festival and/or Local Street Festivals that requires paid admission.
Did Not MissShow69%
Missed Show31% Online/
Email53%
Friends/Family29%
Radio13%
Print2%
TV3%
16
MORE BANDS ARE ON THE ROAD
-
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
-
500
1,000
1,500
2,000
2,500
Total Concerts (LHS) Total Bands (RHS)
# of
Con
cert
s # of Bands
Source: Goldman Sachs Research Estimates
2000-2007Concerts – 17% CAGR
Bands – 16% CAGR
17
MORE BANDS ARE ON THE ROAD FASTER NOW
2 – 5 Years
MakeVideo
PlayClubs
MakeAlbum
GetLabel
WriteSong
PlayTheater
MakeAnotherAlbum
SellOut
Arena
SignPromoter
Deal
PostSong/Video
Online
SellOut
Arena
3 Months
Old Model New Model
18Source: Pollstar; Los Angeles Times
Top Earning Musical Acts of 2009
MORE BANDS ARE ON THE ROAD BECAUSE IT’S WHERE THE MONEY IS
50-90% ANNUAL ARTIST REVENUE
$0 $20 $40 $60 $80 $100 $120 $140
Dave Matthews Band
Jonas Brothers
Kenny Chesney
Taylor Swift
AC/DC
Elton John/Billy Joel
Britney Spears
Bruce Springsteen
U2
Album Sales (in millions) Tour Gross (in millions)
19
GLOBALIZATION WILL INCREASE LNE’S MARKET OPPORTUNITY
AND GROWTH
20
THE WORLD’S LARGEST SOCIAL MUSIC NETWORK
► #1 E-Commerce Site in the Music Industry and #3 in the World
► #1 Concert Promoter in the World
► #1 Ticket Provider in the World
► #1 Management Company in the World
► #1 Music Sponsorship Company in the World
► #1 Music Brand in the World
DIRECT TRANSACTIONS WITH 400MM FANS WORLDWIDE…
21
Q.I How familiar are you with the following brands for obtaining information about live events (such as concerts, theater, comedy events)
that are coming to venues in your city?.Mar 2008 n=4,668; April 2009 n=6,090; May 2010 n=1,817
4%
5%
5%
4%
8%
10%
10%
13%
14%15%
15%
16%
19%
20%
22%
22%
40%
6%
7%
8%
7%
6%
12%
19%
16%
16%25%
25%
22%
26%
24%
22%
27%
29%
12%
13%
14%
14%
13%
17%
20%
20%
17%20%
18%
20%
20%
20%
21%
18%
14%
78%
75%
73%
73%
73%
61%
51%
40%
53%40%
42%
42%
35%
36%
35%
33%
17%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Very Familiar Somewhat Familiar Not Very Familiar Not At All Familiar/Unaware
LNE HAS THREE LEADING GLOBAL MUSIC BRANDS
22
BUSINESS MODEL = 4 LEVER EVENT MODEL
Clients
Attendance Markets/Venues Events
Fans Online Traffic
Tickets Talent Costs Marketing Costs
28 Markets = LNE Profit
Tickets Clients Products Royalty Costs
Management =9%
E-Commerce/Ticketing =57%
Onsite Ancillary =18%
Sponsorship =16%
Event /Concert
Note: Figures based on 2009 Adjusted Operating Income (AOI).
23
WHERE WILL GROWTH COME FROM?
E-Commerce Revenue
Ticketing
Management
75 Global Markets
Live Ancillary
Sponsorship
Online Advertising
Note: Figures based on 2009 Revenue.
Event
24
OUR COMPETITIVE ADVANTAGE
LNE IS THE ONLY MUSIC COMPANY TO COMBINE CONTENT, E-COMMERCE AND ADVERTISING
E-CommerceRevenue
Concerts
Advertising
Labels
25
1. Replicate 4 Lever Event Model in International Markets or Complete Levers in Current Markets Underserved
2. Build the World’s Leading Music Database/CRM Skill Set to Drive Purchase Transaction and Sponsorship CPM
3. Sell More Tickets Through More Effective Pricing and Marketing, Driven by CRM, Lower Talent Fees
4. Grow Sponsorship by Leveraging LNE Fan CPM
5. Stop Decline at Ticketmaster and Redefine its Growth Potential
LNE STRATEGY
26
2007 2008 2009 2010
28 Markets
150 Markets
BIG GOALS
27
HOW ARE WE ORGANIZED
Sponsorship ConcertsTicketing E-Commerce Artist Nation
Board of Directors
StrategyLive Nation Entertainment
CEO/PresidentM. Rapino
Live Nation EntertainmentExecutive Chairman
I. Azoff
Corporate Functions
FINANCIAL UPDATEJuly 15, 2010
29
The combined company has a strong revenue history
$MM
Source: Historical financials 10-K.Note: Frontline acquisition of controlling interest as of Oct. 29, 2008. Includes pre-merger TM Revenue for historical comparisons.
$2,487
$3,201$3,635
$4,085 $4,181
$724 $748 $929 $1,063 $1,240 $1,409 $1,294
$46 $192
$3,026 $3,145$3,416
$4,264
$4,875
$5,540 $5,667
$2,397$2,302
$0
$1,000
$2,000
$3,000
$4,000
$5,000
$6,000
$7,000
2003 2004 2005 2006 2007 2008 2009
Live Nation Ticketmaster Frontline LNE
2003 – 2009 LNE CAGR = +11.0%
Revenue
30
With fixed cost in line with revenue growth
$MM- House of Blues
- Merchandise companies
- International Acquisitions
$404 $387 $391$461
$571$637 $659
$193 $199$258
$333
$464 $435
$8 $53
$597 $586 $625$719
$904
$1,109 $1,147
$234
$0
$200
$400
$600
$800
$1,000
$1,200
$1,400
2003 2004 2005 2006 2007 2008 2009
Live Nation Ticketmaster Frontline LNE
- TicketsNow- Paciolan
2003 – 2009 LNE CAGR = +11.5%
Fixed Costs
Source: Historical financials 10-K.Note: Frontline acquisition of controlling interest as of Oct. 29, 2008. Includes pre-merger TM Fixed Costs for historical comparisons.
31
$MM
And a growing adjusted operating income
$124 $90 $103 $103$121
$149$171
$191
$249
$295 $294
$241$224
$17$56
$295 $281
$352
$398 $415 $407$445
$165
$0
$100
$200
$300
$400
$500
2003 2004 2005 2006 2007 2008 2009
Live Nation Ticketmaster Frontline LNE
2003 – 2009 LNE CAGR = +7.0%
AOI
Source: Historical financials 10-K.Note: Frontline acquisition of controlling interest as of Oct. 29, 2008. Includes pre-merger TM AOI for historical comparisons.
32
Our AOI has grown despite ticketing challenges
$MM
Source: Historical financials 10-K and internal estimates. Note: Frontline acquisition of controlling interest as of Oct. 29, 2008. Acquisition transaction expenses are excluded.
$78$110 $100
$24 $64
$283$227
$229
$40 $39$41
$90 $96$97
($78) ($89) ($86)
$415 $407 $445
2007 2008 2009
ConcertsArtist Nation
TicketingE-CommerceSponsorship
Corporate / Other
LNE
$2
33
Recharacterize/revalue Non- Recoupable Contract Advances
Revalue Sports Contracts
Revalue/timing of Deferred Revenue
Net Income increase is + $10M
Merger impacts have been positive and meaningful
Source: Live Nation internal estimates.
$MM
Synergy Savings+$40mm
Purchase Accounting+$40mm
Ticketing+$40mm
Headcount Reductions
Consulting & Contract Services declines
Combining employee benefit programs
Procurement and Insurance savings
Global Ticketing+$16mm
Corporate/Other+$12mm
E-Commerce+$5mm
Concerts+$4mm
Artist Nation+$2mm
Sponsorship+$1mm
34
2010 Full Year AOI Walk
Source: 2009 10-K, 2010 estimated. Note: Acquisition transaction expenses are excluded. 2010 figures at constant currency.
($MM)
2009Full Year
$ 445
2010Full YearOutlook
$ 405
PurchaseAccounting
+$40mm
SynergySavings
+$40mm
Ticketing
-$43mm
Concerts: Artist
Reserve-$13mm
U2 Tour Delay
-$6mm
SponsorshipGrowth+$9mm
BUSINESS OPERATIONS($
92mm)MERGER RELATED IMPACTS
+$ 52mm
Other/Divestiture
-$14mm
One-Time Costs
-$5mm
PaciolanDivestiture
& AEG New Deal
-$23mm
Concerts
-$25mm
35
Proforma comparison 2009 vs 2010
Source: 2009 10-K, Q1 2010 as reported, internal estimates. Note: Acquisition transaction expenses are excluded in 2009 and 2010. 2010 figures at constant currency.
($MM)
2009 Full Year
$445Pre-Merger
Period
<$16mm>
Divestitures
<$20mm>
2009 Proforma
$409
2010 Full YearOutlook
$405
Pre-Merger Period
<$5mm>
2010 Comparable
$400
2009
2010
36
Ticket Sales Update
LN Ticket Sales (First Half of Year)(excluding Stadiums)
24.4
23.7
2009 2010
TM Ticket Sales (First Half of Year)61
55
2009 2010
18.0
15.9
2009 2010
Ticket Sales Update
Down 12%
Down 11%Down 3%
(MM)
Industry: Top 100 Touring Act Ticket Sales (First Half of Year)
Last Half of Year Risk:Artists not touring due to bad economic climate and Industry continues to trend down
1
1 Source: Pollstar
Potential additional decline in 2nd
half of year of 15%
37
Down Case Scenario – 2010 Full Year AOI
2010Full Year
Outlook AOI
$405Concerts:
Ticket Sales Risk for Q3/Q4 (1mm tix)
<$25mm>
($MM)
Notes: 2010 figures at constant currency.
Ticketing:Ticket Sales Risk for
Q3/Q4 (4mm tix)
<$15mm>2010
Down Case Scenario AOI
$365
38
2010 impacts will carry over to 2011
2011 AOI
Potential AOI Impacts
from 2010
+$ 20mm
IncrementalSynergies
+$5mmOne-time
Costs
-$5mmReduced impactfrom Purchase
Accounting
-+
+$6mmU2 Tour
-$ 12mm
AEG & PaciolanImpact
39
$229$100
Ticketing Concerts Sponsorship Artist Nation
E-Commerce
RevenueAOI
Artist Management
Artist Services
Here is where we make our money…by Segment
Source: 2009 financials
$3,704
$1,261
$162
$459
$94$64
AOIMargin
18%
60%
14%
44%
3%NA: 2%Int’l: 6%
$97 $41
9%Without Gross Ticket Revenue
5%
49%
$MM
40
by Product Line…
(Concert Promotion)
E-Commerce
8%
11%
Sponsorship15%
Ticketing48%
Onsite18%
Concert Promotion
53%Ticketing
23%
E-Commerce2%
Other2%
Onsite9%
Sponsorship3%
Artist Mgmt/Services 8%
REVENUE AOI
Source: 2009 financials
Artist Mgmt/Services
41
…and by Geography
North America73%
International27%
North America71%
International29%
REVENUE AOI
Source: 2009 financials
42
Q1 Q2 Q3 Q4
0%
15%
30%
45%
60%
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
8%
27%
44%
21%
2007 2008 2009
The 2nd and 3rd quarters generate most of our AOI
Live Nation Entertainment 3-Year Average Quarterly AOI Trend
Live Nation Entertainment 3-Year Quarterly AOI Trend
Source: Historical financials 10-K.
43
Almost half of our business is generated outside the U.S.
$MM
USD ($)56%EUR (€)
14%
GBP (£)14%
CAD ($)10%
Other*6%
* Includes NOK, SEK, AUD and other currencies.
Hedging StrategyWe hedge:• Artist contracts where payment
currency ≠ ticket currency
• A portion of AOI from foreign locations
44
$183 $194
$108 $105
$81 $50
$63$49
$9$7
$0
$100
$200
$300
$400
$500
2009 2010Distributions to/from noncontrolling Interest PartnersMaintenance CapExCash TaxesCash Interest ExpenseFree Cash Flow
Our combined free cash flow is growing
$MM
AOI: $445AOI: $405
FREECASHFLOW
Source: Live Nation Entertainment internal calculation, adjusted for discontinued operations.Notes: 2010 figures at constant currency
45
Our CAPEX base has been consistent
Source: Historical financials 10-K, 2010B estimated. Ticketmaster Maintenance / New Revenue split based on internal calculations.Notes: 2010 figures at constant currency.
Maintenance Revenue Generating
$164
$76$56 $41 $50
$88
$182
$56 $50
$0
$50
$100
$150
$200
$250
$300
2007 2008 2009 2010B
$238
$97 $100
O2 Dublin (The Point)Venue Networking
HOB DallasReading Festival Site
O2 Dublin - Completion
HOB Boston/HoustonAMG Venues
Ticket System BuildPalladium (Hollywood)
$MM Large Projects 2007
Normalized without Large Projects
$119 $101
Large Projects 2008
46
Revenue Generating CAPEX enhances
Source: Live Nation internal estimates.
$MM
2010 FYBudget
$ 50mm
55%
10%
35%
Target Hurdle Rate = 12.5%• Venue Management Tools• Mobile Application Development• Event Management System Upgrades• Online Customer Enhancement • 3D Seat Map Development
• Venue Renovation and Build-out • Concessions Upgrades & Conversions• Stage Improvements• VIP Area Upgrades• Sponsorship Enhancements
• Ticketing Outlet Center expansions• Infrastructure for New Client Venues• Preparation for 2012 Olympics
Ticketing: New Venues / Outlets
Refurbished Venues
System / Web Development
47
Maintenance CAPEX protects and replaces
Source: Live Nation internal estimates.
$MM
Venue Improvements
Health & Safety
Systems / IT
2010 FYBudget
$ 50mm
50%
10%
40%
• Roof, Lawn & Concessions replacement
• A/V upgrades• Stage Buildout• Furniture & Equipment • Office Lease Improvements
• HVAC• Fire Alarm & Emergency
Lighting• Security & Camera Systems• Facility Upgrades
• Computers, laptops, printers, servers & data warehouses
• Financial & Other IT system improvements
• Business Intelligence Tools
48
$50
$50
$0
$20
$40
$60
$80
$100
$120
2010B 2011 (est.) 2012 (est.)
Maintenance New Revenue
We expect total CAPEX to remain at these levels
Source: Live Nation internal estimates.
$MM
Future Revenue Generating Projects:
Online Shopping Cart
Database Investment
Dynamic Pricing
Ticketing System improvements
$100
49
Our current Capital Structure has improved
− Revolver Undrawn at Closing; Over $500MM in Liquidity and Building Cash
− LIBOR Floor on Term B Loan @ 150 bps –
Built in Hedge on Rate Movement
$MM May 31, 2010 AOI Multiple 1 MaturitySpread / Coupon
Free Cash 262
Revolving Credit Facility ($300mm capacity) ― 5/6/15 L + 300Term Loan A 100 11/6/15 L + 300Term Loan B 800 11/6/16 L + 300 2
Total Bank Debt $900 2.2x
New Senior Unsecured Notes 250 5/15/18 8.125%Existing TM Senior Notes 312 7/28/16 10.75% 3
Total Guaranteed Debt $562 1.4x
Convertible Senior Notes 170 7/15/14 2.875% 4
Other Debt 100Capital Leases 11Total Debt $1,743 4.3x
Noncontrolling Interests and Other 216
Market Value of Equity ($10.98/share @ 7/8/10) 1,898
Total Enterprise Value $3,594 8.9x1 Based on 2010 Adjusted Operating Income (Forecast) of $405MM2 LIBOR Floor @ 1.50%3 Existing TM Senior Notes: $300MM notional amount4 Convertible Senior Notes: $220MM notional amount
50
The refinancing simplified our operations …
Operationally Difficult, Expensive, Short Lead Time to
Maturities
1) 2 separate silos; no comingling of funds2) 6 separate covenants3) First maturity: December 20114) 2 federal tax filers 5) 2 sets of audited financial statements6) WACD = 6.8% (as of March 31, 2010)
Old Capital Structure New Capital Structure
1) Single borrower2) 2 covenants3) First significant maturity: July 20144) 1 tax filer5) 1 audited financial statement6) WACD = 6% (as of June 30, 2010)
Simple, Flexible, Substantial New Liquidity, +$15MM in Free Cash
Flow Benefits
$MM CovenantTotal Debt / AOI Ratio 4.90XInterest Coverage Ratio 2.50XNew Covenants
51
Added cash to the balance sheet…
We have hedged the Term Loan A with a cap of 4% on LIBOR
$MM
Sources Uses
New Revolver ($300MM Capacity) Repay Existing FacilitiesCommitted Amount $300 Repay Revolvers $200Drawn Amount $0 Repay Term Loans 773
Total $973New Term Loan A $100
LN Preferred StockNew Term Loan B $800 Principal Payment $40
Make Whole 8New 8.125% Senior Unsecured Notes $250 Total $48
Fees and Accrued Interest $33
Cash to Balance Sheet $96
Total Sources $1,150 Total Uses $1,150
Recorded $20M of debt extinguishment costs (non-cash) in 2010 due to refinancing
Amount ($MM) Pricing LIBOR Floor
New Revolver Capacity $300 L + 300 bps NoneNew Term Loan A $100 L + 300 bps NoneNew Term Loan B $800 L + 300 bps 1.50%New Senior Unsecured Notes $250 8.125% --
52
$0
$20
$40
$60
$80
$100
$120
$140
$160
2009 2010 2011
P&LCash
…and reduced interest expense
Source: 2009 P&L Interest from TM and LN 10-K; 2010 P&L Interest estimated. Cash Interest from Free Cash Flow adjusted for Discontinued Operations.Notes: 2010 figures at constant currency.
$MM
$130$120
Future impacts –
• LIBOR increases
• Debt paydowns• Use of revolver for
accretive acquisitions$105$108
53
The Merger reduced cash taxes
$MM
$81
$50
• 2010 Effective Tax rate on taxable ordinary income of 20%
• 2010 includes the impact of the merger & refinancing
U.S.: 40%
Int’l: 60%
Source: 2009 P&L Taxes from TM and LN 10-K; 2010 P&L Taxes estimated. Cash Taxes from Free Cash Flow adjusted for Discontinued Operations.Notes: 2010 figures at constant currency.
$30 $30
$0
$10
$20
$30
$40
$50
$60
$70
$80
$90
2009 2010 2011
CashP&L
54
And will continue to impact taxes in the future
Source: Live Nation internal estimates.
$MM
Net Operating Losses
Increasing Profitability
Valuation Allowance
• Annual limit of $40mm (accumulates)
• No expirations until 2016• Last expiration 2026
CURRENT STATUS:• Not a federal tax payer in the US except on Front Line• Pay taxes in most other countries• Pay taxes in many states
• Will reverse to income statement as earnings improve(future tax benefit)
$192MM(Value at 2009)
Gross Value of $270MM
(2009)
CONCERTS
JULY 15, 2010
5656
Clients
Attendance Markets/Venues Events
Fans Online Traffic
Tickets Talent Costs Marketing Costs
28 Markets = LNE Profit
Tickets Clients Products Royalty Costs
Management =9%
Onsite Ancillary =18%
Sponsorship =16%
Event /Concert
BUSINESS MODEL = 4 LEVEL EVENT MODEL
E-Commerce/Ticketing =57%
57
HOW WE MAKE OUR MONEY
Global ConcertsGlobal Concerts $100M
Ancillary CM$627M
Fixed Costs$(498)M
Promoter Profit$(29)M
Artist and Show Costs$2,757M
$2,728M=Tix Rev
101% (1%)
21.7kEvents
52.1Mattendees
Gross Revenue$3,704M
100%
58
ANATOMY OF A CONCERT TICKET
Anatomy of a Concert Ticket Price
Avg Face Value $55.65Tax - approx 5% $2.65Net Gross $53.00Service Fees $14.00Show Costs Avg 30% $16.00Talent Fees Avg 65% to 90% $34 to $47Promoter Profit $3 to ($10)
5959
GLOBAL CONCERTS: KEY METRICSAttendance in ‘000’s
Revenue in $m’s
North America Concerts2009 2010 Est. Var % Var
Attendance 28,047 27,205 (842) -3%Show Count 9,376 9,095 (281) -3%Ticket Sales Rev $1,349.6 $1,354.8 $5.2 0%Avg Tix Price $48.1 $49.8 $1.7 3%Talent % 75% 74% 1% 1%
International Concerts2009 2010 Est. Var % Var
Attendance (ex stadiums) 9,692 9,143 (549) -6%Attendance Stadiums 1,956 994 (962) -49%Show Count (ex stadiums) 4,251 3,263 (988) -23%Show Count Stadiums 49 33 (16) -33%Ticket Sales Rev $743.8 $653.6 ($90.2) -12%Avg Tix Price $58.2 $54.3 ($3.9) -7%Talent % 56% 55% 1% 2%
Attendance and Show count is for promoted events only and does not include rentals of 8k in 2009 and 9k in 2010
60
Industry down 17% LN down 9% Industry down 12% LN down 4%
Industry down 14%LN up 2%
Industry down 9%LN down 3%
CONCERT METRIC: MID YEAR vs. INDUSTRY
60
2009 2010 Estimate
LN Est Mid Year Avg
Gross
$143k
$140k
2009 2010 Estimate
LN Est Mid Year Avg
Tix
2621
2686
2009 2010 Estimate
LN Est Mid Year Tix
16,495k
15,792k
2009 2010 Estimate
LN Est Mid Year Gross
$902m
$822m
6161
CONCERT METRIC: EVENT COUNT
22,167
21,699
10,877
13,386
16,747 21,226
0
10,000
20,000
30,000
2005 2006 2007 2008 2009 2010Estimate
6262
CONCERT METRIC: TICKET PRICES
$49.74
$54.32
$45.79$44.78
$41.82
$48.12$48.21
$58.17
$52.89
$48.29$50.02
$45.71
$30.00
$35.00
$40.00
$45.00
$50.00
$55.00
$60.00
2005 2006 2007 2008 2009 2010Estimate
NAC INTL
6363
CONCERT METRIC: TALENT COSTS
77% 75% 74% 74% 75% 74%
52% 53% 55%56%56%51%
0%10%20%30%40%
50%60%70%80%90%
2005 2006 2007 2008 2009 2010Estimate
NACINTL
64
46,031
64
CONCERT METRIC: ATTENDANCE
Attendance in ‘000’s
47,031
46,437
41,606
36,875
52,148
52,114
20,000
30,000
40,000
50,000
60,000
2005 2006 2007 2008 2009 2010Estimate
Additional attendance Risk
6565
1m
2m
3m
4m
5m
6m
7m
8m
9m
10m
FEB MAR APR MAY JUN JUL AUG SEP
Tick
ets
Sold
2009 2010
CONCERT METRIC 2010: AMPH PROMOTIONS TICKET SALES
2009 Final9.6MM
2010 Trend (2.5%)9.4MM
2010 Industry Decline Trend (12%)
8.4MMThru May 31
Tickets (8.2%) Gross (7.0%)
Thru June 30 Tickets (2.5%) Gross (6.9%)
6666
PRICE WILL DRIVE ATTENDANCE
$10 Lawn is Strongest OfferDaily Tickets Sold for 10 Events
June Promotion Drove SalesDaily Tickets Sold Per Event
187
251
‐
50
100
150
200
250
300
May June
35% Increase
338
24,075
‐
5,000
10,000
15,000
20,000
25,000
30,000
Pre‐Offer Daily Average $10 Offer Day
7000
% In
crea
se
4-Packs Drive New Sales48% Incremental Ticket Rate
0
100,000
200,000
300,000
400,000
500,000
600,000
"Standard" Tickets Per Order
Total 4‐Pack Tickets
484K
327K48% Increase
6767
CONCERT METRIC 2010: PERCENTAGE OF TICKETS DISCOUNTED
2009 2010 FY Estimated
Total Tickets 42,895 41,024
Total Discounted 2,681 4,195
% Discounted 6% 10%
Tickets in ‘000’s
6868
CONCERT METRIC 2010: CANCELED SHOWS
2009A 2010 EstimateTotal 13,767 12,391Cancelled Events 220 177Percentage 2% 1%
6969
HOW WE MAKE OUR MONEY ON ANCILLARY$627M
F&B
$223m
36%
Merch
$26m
4%Ticket Fees
$150m
24%
Parking
$44m, 7%
Agency
$12m, 2%
Premium Seating
$46m, 7%
Rentals/Venue Rebates/Other
$126m
20%
70
$14.04
$12.94$12.85
$17.48$17.37
$16.59
$10.00
$11.00
$12.00
$13.00
$14.00
$15.00
$16.00
$17.00
$18.00
2008 2009 2010 Estimate
NAC AMPINTL FESTIVAL
70
ANCILLARY METRIC: F&B PER CAP (GROSS)
Avg Industry Growth
+2.2%
+8.5%
Industry includes MLB, NFL, NHL, NBA, Disney, Cinemark and Regal Ent
71
2010 Full Year AOI Walk
($MM)
2009Full Year
$ 100
2010Full YearOutlook
$ 64
BUSINESS OPERATIONS($
23mm)
INTL ReductionIn Fixed Cost
+$9mm
NA Amp On Siteincrease
+$10mm
NA Amp and Arena
Attendance-$20mm
ARA Impairment-$13mm
INTL Festivals and Venues
+$3mm
NA Legal-$5mm
INTL Stadium
AndArena
Volume-$20mm
ConcertsTicket
Sales Risk<$25mm>
2010With Risk
$ 39
7272
HOW WE GROW
1. Expand Global Platform to Top 75 markets-Exit low performing markets
2. Reduce NA Show Count and Fixed
3. Sell More Tickets
4. Grow HOB to Artist Discovery Brand
7373
1. EXPAND GLOBAL PLATFORM TO TOP 75 MARKETS
4 7 5 8 18 NA 12 14 24 2 NA 15 19IFPI Rank
CompetitorsLNExisting Markets New Markets
Gross Box Office Opportunity
100%
100% 100% 100%100%
99%
88% 100%
99% 82%
100%
100% 100% 100%
18% 1%1% 12%-
100200
300400
500
600700
800
Ger
man
y(In
t'l)
Aust
ralia
Fran
ce
Sout
hAm
eric
a
Mex
ico
Las
Vega
s
Switz
erla
nd
Aust
ria
Irela
nd
Japa
n (In
t'l)
Mon
treal
Sout
hKo
rea
Russ
ia
Est
imat
ed G
BO ($
M)
15001400
7474
2. REDUCE FIXED IN NA
Shows
2010 Fixed per show: $35k 2010 Fixed per market: $1.6m
Markets
80%of AOI
20% 20%
80% of AOI
7575
3. SELL MORE TICKETS
Partners/Marketing/Database
All-In Pricing Promotion
Pricing
Ticket A Sales Volume = Ticket B Sales Volume
• 72% of fans prefer single face price• one-price ticket = est 3.3% sales lift
• 10 price scale = +25% tix sales & est. +9% rev
+146%
$53 (R) $28 (L)79%Total$77 (R)
$31 (L)63%18,851Total
$28 90%Lawn$31 81%5,650Lawn$29 59%9$36 65%8$55 26%4,8113
$52 75%7$66 84%6$76 89%5
$77 63%5,6672
$104 78%4$129 79%3$139 79%2$150 80%1$280 100%VIP
$114 92%2,7231
Price% Sold10 PLPrice% SoldSeats3 PLMax Revenue ScaleCurrent Pricing Scale
$53 (R) $28 (L)79%Total$77 (R)
$31 (L)63%18,851Total
$28 90%Lawn$31 81%5,650Lawn$29 59%9$36 65%8$55 26%4,8113
$52 75%7$66 84%6$76 89%5
$77 63%5,6672
$104 78%4$129 79%3$139 79%2$150 80%1$280 100%VIP
$114 92%2,7231
Price% Sold10 PLPrice% SoldSeats3 PLMax Revenue ScaleCurrent Pricing Scale
7676
Fragmented Music Discovery Sites
23%
24%
34%
38%
41%
54%
65%
88%
0% 20% 40% 60% 80% 100%
1
2
3
4
5
6
7
8
631
5,238
920
8,127
1,065
8,179
-
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
2007 Industry 2007 2008 Industry 2008 2009 Industry 2009
4. GROW HOB TO ARTIST DISCOVERY BRANDClub Artist Population Growing
Live Nation excludes 3 O/O Comedy Clubs Industry includes Live Nation Live Nation Tickets equals attendance
Live Nation and HOB rank #3 for concert information amongst peers.
Industry Club Business
Industry Live Nation
Venues 2656 36 O/O Venues(401 Promo Venues)
Tickets 40,584,305 7,108,032
Shows 40,728 6221
TICKETING
July 15, 2010
78
BUSINESS MODEL = 4 LEVER EVENT MODEL
Clients
Attendance Markets/Venues Events
Fans Online Traffic
Tickets Talent Costs Marketing Costs
Tickets Clients Products Royalty Costs
Management =9%
E-Commerce/Ticketing =57%
Onsite Ancillary =18%
Sponsorship =16%
Event /Concert
Note: Figures based on Adjusted Operating Income.
79
TM growth has historically outperformed the worldwide market
$B
Ticketmaster
Global
6.5%
3.3%
CAGR (2005-2009)
84.489.0 91.7 94.4 96.1
Primary Ticket Market Size (Global)
Note: Primary ticket sales including movies, concerts, sports and arts; does not include service fees Source: Goldman Sachs, MPAA, Pollstar, BEA, US Census
80
TM ticket sales down in 2010 driven by industry ticket decline
Full year data on date of transaction, including all LNE tickets
M
Ticket Sales
6.2%
61
55(11.0)%55
(5/31)
200+
81
All segments decline in 2010
(0.2)
(0.6)
(1.3)
M
0.1(11)%
(5%)
(14%)
%
1%
Change
(6.8) (11%)
(4.8) (14%)
Arts
Sports
OtherFamily
Concerts
61
55 Total
YTD (5/31) Global Ticket SalesBy Event Type (2009 vs. 2010)
Includes all LNE tickets
Tickets (M)
82
TM client base has grown 5% historically
Client Count
9.6 9.1
11.3 11.9 11.7
K of Clients
InternationalNorth America
12.3 5.1%
CAGR (2005-2010)
(5/31)
83
Renewals (1)
InternationalNorth America
% T
icke
ts R
enew
edTM continues to maintain strong renewal rates above 95% in North America
(5/31)
Note: (1) Includes all LNE tickets
(2) For multi-year clients with over 5,000 tickets per year
N.A. YTD (5/31/2010) (2)
► 1.2M tickets won
► 5.0M tickets renewed
► 0.2M tickets lost
Int. YTD (5/31/2010)
► 1.5M tickets won
► 1.9M tickets renewed
► 0.2M tickets lost
84
Variable costs have increased faster than service fees
2008 and 2009 are pro-forma for LNT
Global Revenue and Variable Costs (per ticket)
CAGR (2006-2009)
4.9%Variable Costs
2.3%Fees$7.63$7.28
$7.84 $7.96
(0.7%)Gross Margin (on Fees)
85
League deals have driven high increase in secondary fixed expenses
2007
TicketsNow
2008
2009
2010f
2011e
2012e
2013e
$11
$17
($3)
($8)
Secondary Segment AOI ($M)
League Deals
-
($15)
($15)
($14)
($14)
($12)
($2)
Ticket Exchange
($1)
($5)
($1)
($1)
Total Secondary
$10
($3)
($19)
($23)
Addition of TM traffic
Elimination of TM links and affiliates
Signed NHL and NFL league deals
No presales; decline in non-paid search traffic
NHL agreement ends 6/2012
NFL agreement ends in 2/2013
Before impact of purchase accounting; 2010 and after are management estimates
($6)
($6)
($6)
$0
$0
$0
($20)
($18)
($8)
86
Global AOI has declined as fixed and variable outpace revenue
$M
Ticketing Financials (Global) CAGR (2005-2009)
AOI Margin 26% 27% 24% 17%
Full year financials, includes LNT
884
1,011
1,189
1,360
AOI
Variable
Other Fixed
Revenue
-0.4%
9.3%
12.5%
9.3%
18%
1,261
Resale Fixed 263%
87
The largest impact on AOI has been volume and pricing
Full year financials
$M
$216 Additional $15M risk
88
1. Reorganize North American business around 5 new segments
2. Bring down ticketing fees and get paid on all tickets by implementing new client pricing
3. Extract secondary margin without operating risk
4. Move International tickets online to gain efficiencies
5. Expand into International and new North American segments
How we will grow:
89
% of AOI Critical Needs Competitors
Multi-PurposeMulti-Purpose
Arts / TheaterArts / Theater
NBA / NHLNBA / NHL
Stadiums and Outdoor Sports
Stadiums and Outdoor Sports
Club / Small Venues
Club / Small Venues
47%
14%
14%
14%
10%
• Marketing & Distributing
• High volume onsales
• Content
• Season Tickets / CRM
• White label
• Season Tickets
• Marketing & Distribution
• Donation Management
• Marketing & Distribution
• Marketing & Distribution
• Self service
• Veritix
• Tickets.com
• New Era
• Veritix
• Tickets.com
• New Era
• Veritix
• Tickets.com
• Paciolan
• Paciolan
• Tessitura
• AudienceView
• JumpTV
• eTix
• TicketFly
• Deliver segment focused analytics and products
• Align staff incentives
• Eliminate $20M in annualized fixed costs
Reorg North America around five client segments to solidify current business and reduce fixed costs
90
Global Fees/Ticket
We could reduce fees by 64% if clients charged fees on all tickets
Global Tickets (2009)
Non-Fee Bearing Tickets 250M64%Fee Bearing Tickets
140M36%
Reduce overall ticketing fee and get paid on all tickets
TM does not get fees on ~2/3 of tickets processed on its systems►Box office tickets
►Season / group sales
►Tickets allocated to other ticketers (International)
91
Enter new segments: within the U.S. alone there are 9 clearly defined segments; TM is only currently in 5
Note: Primary ticket sales including movies, concerts, sports and arts; does not include service fees Source: Goldman Sachs, MPAA, Polstar, BEA, U.S. NAICS Census Data, IES, ESPN.com
Primary Ticket Market Size (Global)
$B
ROW
5.0B$96B
U.S.
Tickets by Segment (U.S.)
92
Where we make our money:
North America 68.4%
Norway 2.3%
U.K. 16%
Australia 3.3%
Ireland 5.8%
Global AOI (2009)
Sweden 1.9%Denmark 1.9%
93
CompetitorsTM
Mill
ions
of T
icke
ts
Expansion Opportunities
TM Current MarketsTM Target Markets
► Ticketmaster in 12 international markets
► Only covers 37% of European population
► 124M untapped tickets in 6 European markets
Enter new geographic markets to expand our footprint
94
Migrate Processed to Retail
Retail 61%45M tix
Processed 25%19M tix
Target 14%
10M tix
► $15M opportunity from selling more of current tickets through our retail channels
Internet 67%
Outlet22%
Phone 11%
► $1M opportunity for every 2% gain in internet share
Migrate Phone and Outlet to Internet
Move international tickets on-line and to our sites
95
$50M AOI opportunity without
operational risk
► Traffic/referral fees
► Barcode verification
► Ticket Exchange
► Dynamic pricing
► VIP ticket sales
► Discount site partners
Secondary: Capture the secondary market without direct participation
96
Core challenges / opportunities + 250M tickets
Challenges
► Reduce fixed costs
► Expand technology platform to service segments as lowest cost provider
► Reduce TicketsNow / league costs
Opportunities
► Get paid on 250M tickets
► Reduce ticketing fee to drive value
► International Expansion
► Expand into new ticket segments
► Improve international efficiency by moving tickets online
► Capture secondary market
eCOMMERCEJuly 15, 2010
98
Clients
Attendance Markets/Venues Events
Fans Online Traffic
Tickets Talent Costs Marketing Costs
28 Markets = LNE Profit
Tickets Clients Products Royalty Costs
Management =9%
E-Commerce/Ticketing =57%
Onsite Ancillary =18%
Sponsorship =16%
Event /Concert
Note: Figures based on Adjusted Operating Income. 98
BUSINESS MODEL = 4 LEVER EVENT MODEL
9999
Top 10 Internet – E-Tailers
(1)
– Transaction Revenue
Rank Site Revenues ($000)
1 24,510,000
2 9,800,000
3 6,525,000
4 4,530,000
5 4,250,000
6 4,100,000
7 3,500,000
8 2,775,358
9 2,774,237
10 2,470,116
#1 Ticketing and #3 eCommerce site in the world
Note: (1) E-Tailers excludes travel and customer-to-customer exchanges
100100
eCommerce Revenue Bridge (2009)
Gross Ticket Sales
Face Value and
Facility Fees
C&P Revenue
Sponsorship Advertising
& Other Rev.
Revenue To
Ticketing & Sponsorship
eCommerce Revenue
$M
LNE sites generate over $6B in sales annually
Note: Represents 12 months ended 12/31/09
101Note: Includes travel and retail eCommerce market
Source: e-Marketer Report, U.S. Department of Commerce, ComScore “State of the U.S. Online Retail Economy in Q1 2010”
eCommerce Market Size (Global)
$B
101
TM Global Online Sales18.2%
eCommerce Global Sales
CAGR (2002-2009)
eCommerce
18.1%Ticketmaster
Ticketmaster online sales have paced growth of the eCommerce market
102
Total Records
As of Dec. 31, 2009; non-duplicated records
Records (M)
Database Size (Global)
Opt-in E-Mail Mobile
102
Touchpoints
►5.3B – Page Views
►2.6B – Marketing & Transac. Emails
►22.1M – Retail Outlet Impressions
►21.4M – Sales & Service Phone Calls
►1.4M – Mobile, Survey, Kiosk
Leading Database and Fan Touchpoints
103
Business Model(2009 Revenue)
103
License Fees 37%($0.50 / ticket)
OnlineAdvert. 14% (Ad sales, custom programs)
Sponsorship 18% (Online components of sponsor. deals)
Upsells 31%
(Non-Ticketing products in cart)
eCommerce Business Model
104104
1. Improve Customer Experience = Conversion• Improve Shopping Cart• Interactive Seat Map• Fan Interaction• Fan Guarantee• Eliminate PAH• All-In Pricing
2. Drive revenue by adding products / upsell
3. Increase distribution
eCommerce Strategy
105
Note: Shade represents group composition and significance to other groups.Q. Which of the following are the most and least frustrating to you when purchasing tickets?Source: 2009 Live Nation Pain Points Study, n-2,348
*Results are based on a Conjoint AnalysisStatistically significantly different from average with 95% confidence.Statistically significantly different from other segments with 95% confidence.
Group Avg. 1 Concert 2-4 Concerts 5-9 Concerts 10+ Concerts
The service fees are too high 10.6 11.2 10.5 10.2 9.9
The final total cost is higher than I had budgeted 9.0 9.6 8.8 8.6 8.3
It's difficult to find the true total cost before buying 8.9 9.6 8.8 8.4 8.4
I can't pick my own seats 7.8 7.3 7.8 7.9 7.4
I am being rushed by a timer when buying tickets 7.4 7.6 7.2 7.5 6.3
I can't get the seats I expected 7.3 6.5 7.3 7.4 7.8
I am placed in an online waiting room to buy tickets 6.1 5.7 6.1 6.1 5.6
I have to pay extra for secure and express delivery 5.7 6.0 5.6 5.5 5.9
I can't reach customer service 5.3 5.5 5.7 5.4 4.8
I don't fully understand the service fees 4.7 4.9 4.7 4.7 4.7
I have to visit multiple websites to find the best tickets 4.0 3.9 4.1 4.5 3.9
I have to pay for my whole group in advance 3.4 3.3 3.5 3.5 3.0
I can't easily find the show on the ticketing website 3.2 3.1 3.2 3.3 3.6
I worry my tickets won't be delivered 3.1 3.3 3.0 3.3 3.3
I can't get confirmation from my friends quickly 2.8 2.7 2.8 2.6 3.4
My friends won't agree on price/seat location 2.8 2.6 2.8 2.5 3.1
It's inconvenient to buy at the box office, retail outlet or by phone 2.7 2.4 2.7 2.9 3.4
It's difficult to find info on a show 2.1 2.0 2.1 2.2 2.8
I don't really like the venue 1.7 1.5 1.7 2.0 2.0
It's difficult to find out if an artist is touring 1.6 1.5 1.6 1.8 2.6
We have a large opportunity to improve customer experience
106106
Additional Policies (July 2010)
•Refund fees for canceled or postponed events (1)
•Allow fans to refund tickets 3 days after purchase for LN venues (2)
Additional PoliciesAdditional Policies (July 2010)(July 2010)
••Refund fees for canceled or Refund fees for canceled or postponed events postponed events (1)(1)
••Allow fans to refund tickets 3 days Allow fans to refund tickets 3 days after purchase for LN venues after purchase for LN venues (2)(2)
(1) Does not include express shipping and in-store pick-up fees for retail outlet location.(2) Up to 1 week before event date
Improve Customer Experience: Fan Guarantee Launch July 2010
107107
►Opportunity to turn cancelled shows into new sales
100% Refund on Cancelled Shows
Current Cancellation E-mailCurrent Cancellation ECurrent Cancellation E--mailmail
Cancellation E-mailwith Special Offer
Cancellation ECancellation E--mailmailwith with Special OfferOffer
Improve Customer Experience: 100% Refund
108108
Phase Out Print-at-Home Fees
TicketFast Delivery OptionTicketFastTicketFast Delivery OptionDelivery Option
No ChargeNo ChargeNo Charge
Improve Customer Experience: Print-at-Home
109109
Today’s FeesTodayToday’’s Feess Fees All-in Ticket PriceAllAll--in Ticket Pricein Ticket Price
Improve Customer Experience: One Price
110110
Current Cart Checkout
Integrated Cart Checkout
•Enables sale of music, merchandise and venue add-ons with every event
•Integration with non-ticketing inventory systems (MusicToday, 3rd
parties)
•“Crowd sourced” item selection
•Better user experience
•Large increase of events with cross sells from current 1%
Integrated Cart CheckoutIntegrated Cart Checkout
••Enables sale of music, merchandise and Enables sale of music, merchandise and venue addvenue add--ons with every eventons with every event
••Integration with nonIntegration with non--ticketing inventory ticketing inventory systems systems ((MusicTodayMusicToday, 3, 3rdrd
parties)parties)
••““Crowd sourcedCrowd sourced”” item selectionitem selection
••Better user experienceBetter user experience
••Large increase of events with cross sells Large increase of events with cross sells from current 1%from current 1%
Improve Customer Experience: Shopping Cart
111111
“My Cart” Page
Abandoned Inventory•List fan’s previously abandoned inventory if still available•Nearly $200M of inventory abandoned per year
Personalization•Favorite acts on tour, recommendations, recently viewed•Personalized listings convert 2X better
““My CartMy Cart”” PagePage
Abandoned InventoryAbandoned Inventory••List fanList fan’’s previously abandoned inventory if still availables previously abandoned inventory if still available••Nearly $200M of inventory abandoned per yearNearly $200M of inventory abandoned per year
PersonalizationPersonalization••Favorite acts on tour, recommendations, recently viewedFavorite acts on tour, recommendations, recently viewed••Personalized listings convert 2X betterPersonalized listings convert 2X better
“Bill My Friends”•Send requests to friends to make group purchasing easier
““Bill My FriendsBill My Friends””••Send requests to friends to make group Send requests to friends to make group purchasing easierpurchasing easier
Improve Customer Experience: Checkout
112
17%
112
(1) ISM EDP to purchase page conversion of 4.7% vs. non-ISM 3.4% (April 2010)(2) Year-over-year comparison between 2009 and 2010 for Jan-May for NBA teams with ISM(3) Post-purchase survey of 30,679 customers
Old Seat Map
Interactive Seat Maps (Launched)
•Events with seat maps convert 43% higher than those without(1)
•Seat maps shifted channel share to online purchases by 11%, with over half coming from box office(2)
•27% of fans said the maps contributed to them buying more and/or more expensive tickets(3)
•500+ to be rolled out by EOY
Interactive Seat MapsInteractive Seat Maps (Launched)(Launched)
••Events with seat maps convert 43% higher Events with seat maps convert 43% higher than those withoutthan those without(1)(1)
••Seat maps shifted channel share to online Seat maps shifted channel share to online purchases by 11%, with over half coming from purchases by 11%, with over half coming from box officebox office(2)(2)
••27% of fans said the maps contributed to them 27% of fans said the maps contributed to them buying more and/or more expensive ticketsbuying more and/or more expensive tickets(3)(3)
••500+ to be rolled out by EOY500+ to be rolled out by EOY
Improve Customer Experience: Seat Maps
113
Search Suggest•Improve search effectiveness by suggesting search results as request is typed
•45% of home page visits use search box and convert 3X higher than average visit
•11% of searches are currently unsuccessful
Search SuggestSearch Suggest••Improve search effectiveness by suggesting search Improve search effectiveness by suggesting search results as request is typedresults as request is typed
••45% of home page visits use search box and convert 45% of home page visits use search box and convert 3X higher than average visit3X higher than average visit
••11% of searches are currently unsuccessful11% of searches are currently unsuccessful
113
Improve Customer Experience: Search
114114Fan Reviews and Photo information for ticketmaster.com
Fan Reviews (Launched)
•Over 850k reviews; 2,000 per day•More than 3,800 artists and 70% of artist page view include reviews
Fan ReviewsFan Reviews (Launched)(Launched)
••Over 850k reviews; 2,000 per dayOver 850k reviews; 2,000 per day••More than 3,800 artists and 70% of artist More than 3,800 artists and 70% of artist page view include reviewspage view include reviews
Fan Photos (Launched)
•Over 2k artists and 57k photos•Future integration onto home page and events pages
Fan PhotosFan Photos (Launched)(Launched)
••Over 2k artists and 57k photosOver 2k artists and 57k photos••Future integration onto home page and Future integration onto home page and events pagesevents pages
“Who’s Going”•Allows fans to RSVP and post to Facebook•Drives user engagement, visits, and orders•Drives event discovery
““WhoWho’’s Goings Going””••Allows fans to RSVP and post to Allows fans to RSVP and post to FacebookFacebook••Drives user engagement, visits, and ordersDrives user engagement, visits, and orders••Drives event discoveryDrives event discovery
Improve Customer Experience: Social
115TM Up-Sell Data through May, 2010. Amazon quoted by GetElastic (2006 information); ; Internet Shopping eMarketer
and ComScore
% of Revenue
from Upsells
Up-Sells (YTD 2010)
115
Ticketmaster Average Order
Value $170
TicketmasterTicketmaster Average Order Average Order
ValueValue $170$170
Ticketmaster Amazon
1%
Product Expansion: Upsell
eCommerce Industry
Average Order Value $72
eCommerceeCommerce IndustryIndustry
Average Order Average Order ValueValue $72$72
116116
Ticket Insurance Parking Artist Products Travel
► Music: 40k orders (2)
• 26% attach rate
• Offered on <1% of orders
►Merch: 92k orders (2)
• 14% attach rate
• Offered on <3% of orders
►Fan Clubs:105k orders(2)
• 7% attach rate
• Offered on <7% of orders
► 600k orders in 2009 (2)
• 13% attach rate
• Offered on 23% of orders
►Requires venue participation
► 1M+ orders in 2010 (1)
• 4.7% attach rate
►At 1/10 only available in UK, Netherlands, Sweden
► Fans travel out of town for live events (3)
• 81% of concert buyers
• 65% of sports buyers
► Out of town fans use travel services (3)
• >50% stay at hotels
• ~40% buy a flight
(1) 2010 Insurance analysis , based on data through 6/30/2010(2) 2009 Upsell
report, assumes 19.8M internet orders; excludes LNT and MT
(3) LN Research (post show survey of concert buyers, 2010) n=951 for concerts, 630 for sports
$6M Potential Upside$20M Potential Upside
$30M Potential Upside$24M Potential Upside
$13M Annual Gross Revenue$10M Annual Gross Revenue
$6M Annual Gross Revenue$0 Annual Gross Revenue
Product Expansion: Drive incremental revenue around ticket purchase
117117
KiosksAPI
►
Walmart outlet roll out on track
•
Currently 500+ stores•
1,100 before Q4 2010
►
Over 100 kiosks in operation with other partners
►
Ticketmaster partner API now able to integrate with strategic 3rd parties
►
Will enable transactions across the web and mobile devices
►
Overhauled Live Nation and Ticketmaster mobile applications
►
Launching Q4 2010
Expanding into new distribution channels to drive sales
Mobile Applications
ACCELERATING SPONSORSHIP GROWTH
July 15, 2010
119
BUSINESS MODEL = 4 LEVER EVENT MODEL
Clients
Attendance Markets/Venues Events
Fans Online Traffic
Tickets Talent Costs Marketing Costs
28 Markets = LNE Profit
Tickets Clients Products Royalty Costs
Management =9%
E-Commerce/Ticketing =57%
Onsite Ancillary =18%
Sponsorship =16%
Event /Concert
Note: Figures based on 2009 Adjusted Operating Income (AOI).
120
Live Nation Entertainment leverages consumers’ emotional connection to music to deliver what corporate marketers want most.
REACH & TOUCH…#1 concert network, #1 ticketing site, #3 e-commerce site, innovative marketing solutionsUSER INTELLIGENCE…demographics, purchase behavior, musical preference, financial status, proprietary dataSHARPNESS IN TARGETING…by market, product spend, musical genre, venue, festival or artistMULTIPLE TOUCHPOINTS…across the entire live music ecosystem both online and offline
121
We provide sponsors with unprecedented reach both on-site and online...
Source: Live Nation Attendance Totals - 10-K; 2009 MLB, NBA, NHL and NFL Attendance Totals -
ESPN.com;
2009 UK Soccer Attendance Totals - WorldFootball.net; 2009 Broadway Attendance Totals -
The Broadway
League; Elias Sports Research
On-Site Online
28.4MTOTAL
-2.5Mduplicates
7.7MLive Nation Network*
23.2 MTicketmaster
Monthly UniquesProperty
Source: Comscore March 2010
*Includes LN.com, HOB.com, Music Today, artist sites, etc.
122
…and a growing rich database enabling sponsors and advertisers to directly connect with a highly desirable consumer base.
On-site Online
Database•
52.1M Annual Audience •
80M Opt-in Users
123
Live Nation Entertainment has created the most comprehensive music marketing network in the world…
DATABASE
124
• >700 sponsors • >100 advertisers • >150 sellers
…attracting VALUABLE PARTNERS.
125
Our deals range from local to regional to national…
…with a continued shift toward national business.
National
Regional
Local
48% 66%
10% 8%
42% 26%
2005 2010
126
Global Sponsorship / Online AOI GROWTH
* Includes sponsorship and online advertising
127
Our GROWTH is outpacing the industry…
* Sources: Global Online Ad Spending via Pricewaterhouse Coopers; Global Sponsorship Spending via IEG Sponsorship Report
128
Sponsorship and Online Success Measurement
LN Global Sponsorship and Online Advertising YTD (thru 6/30)
Sponsorship
Online
129
Where We Make Our Money
2009 AOI
130
International: How We Make Our Money
131
North America: How We Make Our Money
132
How We Make Our MoneyVenue Only Sponsor Example: Nikon
• Naming rights to Jones Beach Theater
• Product demonstration and on-site consumer marketing initiatives
• Inclusion in media campaign
• Tickets and hospitality
• Typical Venue Deal Range:– Name In Title: $500K - $1MM+– Official Sponsor: $25K - $250K+
133
• Comprehensive online campaign
• E-mail marketing campaign
• Custom sweepstakes promotion
• Sponsorship of Facebook module
• Typical Ad Campaigns: $50K - $500K+
How We Make Our MoneyOnline Advertiser Example: Motorola
134
• Pouring rights at 75+ Live Nation venues
• Comprehensive online media campaign
• Affiliation with touring artists
• Promotions awarding music experiences and Live Nation Concert Cash
• Typical Deal: Multi-Year, Multi-Million
How We Make Our MoneyStrategic Partner Example: Coca-Cola
135
• Exclusive telecommunications partner across all Live Nation UK festivals
• Special access for Vodafone customers including pre-sale tickets, fast track entry and VIP viewing platform
• Creation of custom mobile app per festival
• Inclusion in media and marketing materials
• Typical Deal: $50K - $1.0MM+
How We Make Our MoneyFestival Only Sponsor Example: Vodafone
136
Global Sponsorship and Online: 2010 Health Check
137
Our future is bright with significant GROWTH opportunities…
Online Ad SalesForecast to continue double digit growth to a $96B global advertising industry by 2014** … LNE growth via rich media, video, user generated content and continued innovation
Social MediaForecast to be $3B advertising industry in the U.S. alone by 2014 **** …presents significant opportunities to integrate sponsors into LN Social Media platforms
DatabaseMonetize our database for direct marketing channels…a $165B industry in North America ***
MobileForecast to be $7.6B global advertising industry by 2014**, integrate sponsors into LNE WAP site, mobile application and other mobile marketing initiatives
Geographic ExpansionGrow our sponsorship base in Spain, France, Germany, Australia and the Middle East
Organic GrowthExpand our strong established markets in NA & Europe (UK, Holland, Belgium, Italy, Nordics, Central and Eastern Europe) through increased presence and assets …. represents a >$29B sponsorship market*
Source: IEG Sponsorship Report. **Source: Pricewaterhouse Coopers ***Source: Jack Meyers Media Report
**** Source: Forrester Research Interactive Advertising Forecast (US only)
ARTIST NATION
JULY 15, 2010
139139
CONNECTING ARTISTS WITH THE FANS
140*Includes Pre-Acquisition Periods for Signatures (1/08) and Front Line (10/08)
OVERVIEW
► Artist Management
► Artist Services Including:• Merchandise• Website and Fan Clubs• VIP Fan Experiences• Brand Marketing
Proforma AOI*
$30.0$37.1
$48.3
$67.4$64.2
$-
$10.0
$20.0
$30.0
$40.0
$50.0
$60.0
$70.0
2005 2006 2007 2008 2009
CAGR +20.9%
141
ARTIST MANAGEMENT
► 24 Operating Units► 250 Artists► 95 Managers► CAGR AOI 22.2%► Growth Through Direct Artist
Signings and Acquisitions
► Acquisitions 4-5X EBITDA Leverage < 3X
► AOI Margin 49%
82%
11%
7%
TouringRecords and PublishingBrand Marketing and Other
Revenue Sources – 2009
142
Tour Merchandise (51%)
Retail and E-Commerce Merchandise (19%)
Website, Fan Club and Fulfillment Services (13%)
VIP Fan Experiences (12%)
Brand Marketing and Other (5%)
Tour Merchandise (27%)
Retail and E-Commerce Merchandise (43%)
Website, Fan Club and Fulfillment Services (0%)
VIP Fan Experiences (25%)
Brand Marketing and Other (4%)
51%
19%
13%
12%
5%
Revenue Sources – 2009 AOI Sources – 2009
► Artist Services AOI Margin 5%►Retail and E-Commerce Merchandise AOI Margin 15%
ARTIST SERVICES
43%
25%
4%
27%
143
FUTURE GROWTH
THANK YOUTHANK YOU
145
APPENDIX
146
Non-GAAP Financial Measures and ReconciliationsThis presentation contains certain non-GAAP financial measures as defined by SEC Regulation G. A reconciliation of each such measure to its most directly comparable GAAP financial measure, together with an explanation of why management
believes that these non-GAAP financial measures provide useful information to investors, is provided below.
Adjusted Operating Income (Loss), or AOI, is a non-GAAP financial measure that the company defines as operating income (loss) before acquisition expenses (including merger bonuses, payments under the Azoff Trust note and merger-
related severance), depreciation and amortization (including goodwill impairment), loss (gain) on sale of operating assets and non-cash compensation expense. The company uses AOI to evaluate the performance of its operating segments. The
company believes that information about AOI assists investors by allowing them to evaluate changes in the operating
results of the company’s portfolio of businesses separate from non-operational factors that affect net income, thus providing insights into both operations and the other factors that affect reported results. AOI is not calculated or presented in accordance with GAAP. A limitation of the use of AOI as a performance measure is that it does not reflect the periodic
costs of certain amortizing assets used in generating revenue in the company’s business. Accordingly, AOI should be
considered in addition to, and not as a substitute for, operating income (loss), net income (loss) and other measures of financial performance reported in accordance with GAAP. Furthermore, this measure may vary among other companies;
thus, AOI as presented herein may not be comparable to similarly titled measures of other companies.
Free Cash Flow is a non-GAAP financial measure that the company defines as Adjusted Operating Income (Loss) less
maintenance capital expenditures, less net cash interest expense, less cash taxes, less net distributions to minority interest partners, plus distributions from investments in nonconsolidated
affiliates net of contributions to investments in
nonconsolidated affiliates. The company uses free cash flow, among other measures, to evaluate the ability of its operations to generate cash that is available for purposes other
than maintenance capital expenditures. The company
believes that information about free cash flow provides investors with an important perspective on the cash available to service debt and make acquisitions. Free cash flow is not calculated or presented in accordance with GAAP. A limitation of the use of free cash flow as a performance measure is that it does not necessarily represent funds available for operations and is not necessarily a measure of our ability to fund our cash
needs. Accordingly, free cash flow should be considered in
addition to, and not as a substitute for, operating income (loss) and other measures of financial performance reported in accordance with GAAP. Furthermore, this measure may vary among other companies; thus, free cash flow as presented
herein may not be comparable to similarly titled measures of other companies.
147
Non-GAAP Financial Measures and Reconciliations (cont.)
Reconciliation of Adjusted Operating Income (Loss) to Operating Income (Loss)
Adjusted operating income (loss)
Non-cash compensation
expense
Loss (gain) on sale of operating
assets
Acquisition transaction
costs
Depreciation and
amortizationGoodwill
ImpairmentOne-time Charges
Operating income (loss)
($ in millions)
LNEYear Ended December 31, 2009 445$ 41$ (3)$ 68$ 286$ 9$ -$ 44$ Year Ended December 31, 2008 407$ 59$ 1$ -$ 234$ 1,364$ -$ (1,251)$ Year Ended December 31, 2007 415$ 42$ (21)$ -$ 172$ -$ -$ 222$ Year Ended December 31, 2006 398$ 11$ (10)$ -$ 176$ -$ -$ 221$ Year Ended December 31, 2005 352$ 22$ 5$ -$ 113$ -$ 55$ 157$ Year Ended December 31, 2004 281$ 24$ 1$ -$ 107$ -$ -$ 149$ Year Ended December 31, 2003 295$ 1$ (1)$ -$ 121$ -$ -$ 174$
Live NationYear Ended December 31, 2009 165$ 17$ (3)$ 36$ 158$ 9$ -$ (52)$ Year Ended December 31, 2008 149$ 35$ 1$ -$ 140$ 270$ -$ (297)$ Year Ended December 31, 2007 121$ 29$ (21)$ -$ 107$ -$ -$ 6$ Year Ended December 31, 2006 103$ 3$ (10)$ -$ 114$ -$ -$ (4)$ Year Ended December 31, 2005 103$ 1$ 5$ -$ 51$ -$ 55$ (9)$ Year Ended December 31, 2004 90$ 1$ 1$ -$ 51$ -$ -$ 37$ Year Ended December 31, 2003 124$ 1$ (1)$ -$ 50$ -$ -$ 74$
148
Non-GAAP Financial Measures and Reconciliations (cont.)
Reconciliation of Adjusted Operating Income (Loss) to Operating Income (Loss)
Adjusted operating income (loss)
Non-cash compensation
expense
Loss (gain) on sale of operating
assets
Acquisition transaction
costs
Depreciation and
amortizationGoodwill
ImpairmentOne-time Charges
Operating income (loss)
($ in millions)
Year Ended December 31, 2009 224$ 10$ -$ 32$ 88$ -$ -$ 94$ Year Ended December 31, 2008 241$ 22$ -$ -$ 87$ 1,094$ -$ (962)$ Year Ended December 31, 2007 294$ 13$ -$ -$ 65$ -$ -$ 216$ Year Ended December 31, 2006 295$ 8$ -$ -$ 62$ -$ -$ 225$ Year Ended December 31, 2005 249$ 21$ -$ -$ 62$ -$ -$ 166$ Year Ended December 31, 2004 191$ 23$ -$ -$ 56$ -$ -$ 112$ Year Ended December 31, 2003 171$ -$ -$ -$ 71$ -$ -$ 100$
Year Ended December 31, 2009 56$ 14$ -$ -$ 40$ -$ -$ 2$ Year Ended December 31, 2008 17$ 2$ -$ -$ 7$ -$ -$ 8$
Ticketmaster
Frontline
149
Non-GAAP Financial Measures and Reconciliations (cont.)Reconciliation of Adjusted Operating Income (Loss) to Operating Income (Loss)
Adjusted operating income (loss)
Non-cash compensation
expense
Loss (gain) on sale of operating
assets
Acquisition transaction
costs
Depreciation and
amortizationGoodwill
ImpairmentOne-time Charges
Operating income (loss)
($ in millions)
LNEYear Ended December 31, 2009 445$ 42$ (3)$ 68$ 286$ 9$ -$ 43$ Year Ended December 31, 2008 407$ 59$ 1$ -$ 235$ 1,364$ -$ (1,252)$ Year Ended December 31, 2007 415$ 40$ (21)$ -$ 173$ -$ -$ 223$
ConcertsYear Ended December 31, 2009 100$ 9$ (3)$ 1$ 130$ 9$ -$ (46)$ Year Ended December 31, 2008 110$ 24$ -$ -$ 120$ 234$ -$ (268)$ Year Ended December 31, 2007 78$ 17$ (26)$ -$ 93$ -$ -$ (6)$
Year Ended December 31, 2009 64$ 15$ -$ -$ 50$ -$ -$ (1)$ Year Ended December 31, 2008 24$ 3$ -$ -$ 17$ 36$ -$ (32)$ Year Ended December 31, 2007 2$ 2$ -$ -$ 3$ -$ -$ (3)$
Year Ended December 31, 2009 229$ 4$ -$ -$ 94$ -$ -$ 131$ Year Ended December 31, 2008 227$ 9$ -$ -$ 89$ 1,094$ -$ (965)$ Year Ended December 31, 2007 283$ 5$ -$ -$ 66$ -$ -$ 212$
Year Ended December 31, 2009 97$ -$ -$ -$ -$ -$ -$ 97$ Year Ended December 31, 2008 96$ 1$ -$ -$ -$ -$ -$ 95$ Year Ended December 31, 2007 90$ -$ -$ -$ -$ -$ -$ 90$
Year Ended December 31, 2009 41$ 1$ -$ -$ 9$ -$ -$ 31$ Year Ended December 31, 2008 39$ 1$ -$ -$ 3$ -$ -$ 35$ Year Ended December 31, 2007 40$ -$ -$ -$ 3$ -$ -$ 37$
Year Ended December 31, 2009 (86)$ 13$ -$ 67$ 3$ -$ -$ (169)$ Year Ended December 31, 2008 (89)$ 21$ 1$ -$ 6$ -$ -$ (117)$ Year Ended December 31, 2007 (78)$ 16$ 5$ -$ 8$ -$ -$ (107)$
E-Commerce
Corporate / Other
Artist Nation
Ticketing
Sponsorship