listed medicines application and submission user guide · therapeutic goods administration listed...
TRANSCRIPT
Listed medicines application and submission user guide TGA Business Services (TBS)
Version 3.0, June 2018
TherapeuticGoodsAdministration
ListedmedicinesapplicationandsubmissionuserguideV3.0June2018
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Copyright©CommonwealthofAustralia2018Thisworkiscopyright.Youmayreproducethewholeorpartofthisworkinunalteredformforyourownpersonaluseor,ifyouarepartofanorganisation,forinternalusewithinyourorganisation,butonlyifyouoryourorganisationdonotusethereproductionforanycommercialpurposeandretainthiscopyrightnoticeandalldisclaimernoticesaspartofthatreproduction.ApartfromrightstouseaspermittedbytheCopyrightAct1968orallowedbythiscopyrightnotice,allotherrightsarereservedandyouarenotallowedtoreproducethewholeoranypartofthisworkinanyway(electronicorotherwise)withoutfirstbeinggivenspecificwrittenpermissionfromtheCommonwealthtodoso.RequestsandinquiriesconcerningreproductionandrightsaretobesenttotheTGACopyrightOfficer,TherapeuticGoodsAdministration,POBox100,WodenACT2606oremailedto<[email protected]>.
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Contents
Introduction ___________________________________ 5
TGABusinessServicesportalforlistedmedicines _______________________5
Assumedknowledge___________________________________________________________5
Accessinghelp__________________________________________________________________5
Email‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐5
Phone‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐5
Getting started _________________________________ 6
AccessingtheTGABusinessService_________________________________________6
ToaccesstheTBSsystem:‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐6
Toenterthesponsorportal:‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐6
Usertypes‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐7
Homepage‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐7
Creatingnewapplications____________________________________________________8
Accessingdraftapplications‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐8
Navigatingthroughanapplication‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐9
Requiredfields‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐11
Add,removeandeditdatainfields‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐11
Applicationtabs‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐11
Completinganapplication‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐12
Applicationtab‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐12
Registrationtab‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐13
Manufacturerstab‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐13
Productstab‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐14
Ingredients‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐14
Proprietaryingredients‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐16
Indications‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐18
Howtoaddapermittedindication‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐19
Howtolinkindications‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐22
Warnings‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐28
Subsection26B(1)Notification____________________________________________28
Otherregulatoryrequirementstab_______________________________________29
Other application types _________________________ 29
Varyingorchanginganexistingproduct‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐29
Codestockapplications‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐30
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Medicinekitapplications___________________________________________________31
Productstab‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐31
Compositepack______________________________________________________________32
Products‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐33
Changemultiplecurrentlistingsapplication____________________________33
Applicationtab‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐33
Registrationtab‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐34
Manufacturerstab___________________________________________________________34
Validatinganapplication___________________________________________________35
Submission____________________________________________________________________36
TroubleshootingintheTGABusinessServicesPortal_________________38
CommonITissues‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐38
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Introduction
TGA Business Services portal for listed medicines Listedmedicinesareconsideredlowriskbasedontheiringredientsandtheindicationsmadeforthem.Mostlistedmedicinesarecomplementarymedicines,suchas:vitaminandmineralformulations,herbalpreparations,homeopathicpreparations,andessentialoils.
TheTGABusinessservices(TBS)portalprovidesanelectronicfacilityforthelistingofmedicinesontheAustralianRegisterofTherapeuticGoods(ARTG).AmedicineislistedontheARTGonthebasisofinformationprovidedbytheapplicantandacertificationbytheapplicantthatthegoods(thatarethesubjectoftheapplication)meettherequirementsofSection26AoftheTherapeuticGoodsAct1989(theAct).TheActallowsforcancellationofaproductfromtheARTGifasponsor’scertificationisincorrect.
AccesstotheTBSsystemisviaasecureloginontheTBShomepageandrequiresausernameandpassword.InordertogetaccesstoTBS,applicantsmustfirstsubmitanorganisationdetailsformtoobtaina‘clientidentificationnumber’TheTGAwillestablishaccessfortheapplicanttobecomethe‘E‐BusinessAdministrator’fortheircompanyandthenapplicationsforuseraccountscanbemade.
Allnecessarytoolsrequiredtolodge,changeandmaintainanapplicationforalistedmedicineareaccessibleviaTBS.Thisguideisintendedtobeusedasastep‐by‐stepdescriptionofeachprocessoftheapplicationandsubmissionprocess.Eachsectionwilloutlinethefunctionalityanddescribehoweachsectionshouldbecompleted.
Assumed knowledge ItisassumedthatuserswillhaveanunderstandingoftheregulationofcomplementarymedicinesinAustraliaandthelegalobligationsofasponsorofalistedmedicine.Formoreinformation,refertotheAustralianRegulatoryGuidelinesforComplementaryMedicines.
ItisalsoassumedthatuserswillhavereadandunderstoodtherequirementsrelatingtoPermittedIndications.Formoreinformation,refertothePermittedindicationsforlistedmedicinesguidance.
Accessing help HelpisavailablefromwithintheTBSportalandcanbeaccessedbyclickingthe‘Help’linkinthetopleftcorneroneachpageoftheapplication.Thiswillopenhelpinanewwindow.
Forlistedmedicineapplicationandsubmissionenquiries,pleaseemailcomplementary.medicines@health.gov.auwithasmuchinformationaspossible,suchasacopyofyourproblemapplicationorscreenshotsoferrormessagesyouhavereceived.
ForquestionsaboutTBSrelatedissuesandaccessyoucancontacttheTBShelpdeskonebs@health.gov.au.
Phone
YoucanphoneComplementarymedicineson1800020653or0262328634:
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YoucanphonetheTBShelpdeskon1800010624.
Getting started
Accessing the TGA Business Service TheTGABusinessservices(TBS)isaccessedthroughyourwebbrowser.ThisiscommonlyInternetExplorerbutmayalsobeChrome,FirefoxorSafari.
To access the TBS system:
1. Openyourinternetbrowser
2. Gotowww.ebs.tga.gov.au
Thehomepagewillappearasshownbelow.Thispageisaccessiblebyall;however,secureloginisrequiredtoaccesstheapplicationsystemviathesponsorportal.
To enter the sponsor portal:
1. EnsureyouhavethepasswordprovidedtoyoubytheTBShelpdesk.
2. SelectLogintoBusinessServicesfromthelefthandsideoftheTBShomepage.
3. Theloginscreenwilldisplay.Enteryourusernameandpassword.
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Note:Usernameandpasswordarecasesensitive.
Yourpasswordwillnotbereadableonscreen,appearingasarowof⦁⦁⦁⦁⦁⦁⦁⦁⦁⦁.
User types
SecurityfortheTBSishandledatanorganisationallevel.Therearethreeusertypes:
1. Administrator:isabletosetupnewusersbutcannotdraftorsubmitapplications.
2. Drafter:isabletocarryoutallfunctionsneededtocompleteapplicationsbutcannotsubmitapplications.
3. Submitter:canperformthesametasksasadrafterandisalsoabletosubmitacompletedapplicationtotheTGA.
Eachsponsorisallocatedausernameandpasswordfortheir‘‘Administrator’account.Theycanthencreatetheirownusersforthe‘Drafter’and‘Submitter’roles.Onceloggedin,allusersareabletoseethecurrentapplicationsforthesponsor.
Home page
Onceloggedin,youwillseetheportalhomepage,asshownbelow.
Fromthisscreenyoucan:
Viewdrafts:alldraftapplicationscompletedinTBScanbeviewed.
Viewlodgedsubmissions:viewandtracktheprogressofallsubmittedapplicationsunderallTBSsystems.
News:viewthelatestnews.
Createapplicationsandsubmissions:openthevariousapplicationtypesandsubmitvalidatedapplications.
Maintainuseraccount:editportaloptions,userdetailsandviewaccountactivity.
YourTGAinformation:viewcurrentARTGentriesandproductinformation.
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Creating new applications Tocreatealistedmedicineapplication:
1. Selecttheapplicationsdropdownarrow.
2. SelectListedmedicine.Thiswillresultinthefollowingoptionsbecomingavailable:
Generallisting:themostcommonapplicationtype,containingasinglemedicine.
Compositepack:allowsfortwoormoremedicineformulationstobeincluded,formingapack.
Codestock:createsanapplicationbasedonacodestockproduct.
Medicinekit:previouslylistedmedicineswhichwillbesoldtogetherinapurposebuiltpack.
Changemultiplecurrentlistings:allowsforminorchangestobemadetomultiplelistings.
3. Selecttheappropriateapplicationtypefromthelist.Thiswillopentheassociatedform.Theprocessoffillingouteachapplicationtypevariesslightly.Thefollowingsectionsofthedocumentwillguideyouthroughtheprocess.
Accessing draft applications
PreviouslycompleteddraftapplicationswhichhavenotbeensubmittedcanbeaccessedviatheTBSPortal,asshownbelow:
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SelectingWorkondraftswillopenalistofcurrentdraftapplications.Clickonthedraftapplicationyouwishtocontinueediting.
Toaccessotherfunctionssuchas‘copy’,‘delete’or‘printpreview’,pressonthearrowtotheleftoftheapplicationyouwishtoaccess.
NOTE:Draftapplicationsareautomaticallydeletedfromthesystemiftheyhavenotbeenupdatedinthelasttwelvemonths.Oncedeleted,recordsarenotretrievable.
Navigating through an application
Onceanewapplicationtypeordrafthasbeenselected,theapplicationwillopenasshownbelow:
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Thevariousaspectsoftheformareexplainedasfollows:
1. Applicationmenu:allowsyouto‘save’or‘close’anapplication.Italsoallowsforvalidationonceallnecessaryinformationhasbeenentered.
2. Helpmenu:providesdefinitionsandinformationregardingeachstepoftheapplicationprocess.
3. Applicationtype:referstothetypeofapplicationbeingcreated,forexample:‘Generallisting’,‘Medicinekit’,‘Codestock’.
4. Status:indicatesthestateoftheapplication,thatis:‘draft’(applicationhasnotyetbeenvalidated)or‘passed’(applicationhasvalidatedsuccessfully).
5. ApplicationID:beginswith‘LM’andistheidentificationnumberoftheapplicationyouareworkingon.Thisnumbercanbeusedtotroubleshoottechnicalissues.
6. Username:thenameofthecurrentuser.
7. Clientreference:anamethatcanbeenteredbytheapplicantinordertoidentifythecurrentapplication.ThisnameisnotseenorusedbytheTGA.
8. Lastupdated:thedateandtimetheapplicationwaslastupdated.
9. Previous/Next:navigatesthroughthetabsoftheapplication.
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10. Save:savecurrentapplication.
11. Validate:validatecurrentapplication.
NOTE:‘Validation’isnotpossibleuntilallrequiredfieldshavebeencompleted.
12. Printpreview:viewtheapplicationbeforeprinting.
13. Close:closecurrentapplication,returningtotheTBSportal.
Required fields
Fieldsintheapplicationare‘required’or‘conditionallyrequired’dependingonanumberofdifferentfactors.Requiredfieldsaremarkedbyaredasteriskandconditionallyrequiredfieldsaremarkedbyagreyasterisk.
Add, remove and edit data in fields
Whereappropriate:
Add:toaddanentry,pressthe‘Add’buttonandinserttherequiredinformation.
Remove:selectthecheckboxinfrontoftheentrywhichyouwishtoremoveandpressthe‘Remove’button.
Application tabs
Theapplicationhasbeendividedintoanumberoftabs,asshownbelow.
Clickoneachtabinordertonavigatethroughtheapplication.
Application:generalinformationregardingthelisting,includingapplicantcontactdetails,iftheapplicationisasection30responseandwhethertheapplicationisforanewlistingorchangetocurrentlisting.
Registration:productname,productcode,exportnamesandcodestocknotification.
Manufacturers:manufacturerdetailsandstepsperformed.
Products:informationrelatingtotheproductincludingrouteofadministration,dosage,
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containerspecifications,ingredients,indicationsandwarnings.Alsoincludessubsection26B(1)Notification.
Otherregulatoryrequirements:regulatoryinformationrelatingtothespecificproduct.
Completing an application
Thefollowingwilldescribetheprocessofcompletingagenerallisting.Mostsectionsareapplicabletoallapplicationtypes;howevermorespecificguidanceforeachapplicationtypecanbeobtainedfromtherelevantsectionofthisguide.
Application tab
Field Description
Applicantname DisplaysyourclientnamebasedonyourloginID.
Sponsorname Selectthesponsornamefromthedropdownlist.
Sponsoraddresses
Iftherequiredaddressisnotavailable,pleasecontacttheTBSHelpDesk.
Billingaddress:Selectthepreferredbillingaddressforthisproduct
Regulatorycorrespondenceaddress:Selectthesponsoraddressfromthedropdownlistprovided.
IsthisapplicationinresponsetoaSection30
Select‘Yes’ifthisapplicationisbeingsubmittedasaresponsetoaSection30request.
EntertheAUSTLbeingrespondedtoif‘Yes’hasbeenselected.
Thisapplicationisto NominatewhetherthisapplicationistochangeanexistingARTGlistingortocreateanewARTGlisting.
AUSTL Therearetwosituationswherethisfieldisused:
EnteracurrentAUSTLtoupdatethelisting.
EnteracurrentAUSTLtocreateanewlistingbasedonanexistinglisting.
Submissioncost Displaysthesubmissioncostwhenthedraftapplicationhasbeencompletedandvalidated.
Paymentexemptionnumber
Enterapaymentexemptionnumber,ifapplicable,tonotifyTGAthatpaymentisnotrequired.
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Registration tab
Field Description
Productname Enterthenameoftheproduct.ThisisthefinalproductnamethatwillbeusediftheproductislistedontheARTG.Auniquenameassignedtothegoodsbythesponsortoappearonthelabel.
Productcode Selectthecodethatbestdescribesthetypeofproductbeingsubmittedfromthedropdownlist.Mostlistedmedicinesaregenerally‘Otherproducts’,unlesstheycontainhomeopathicingredients.
Exportnames Multipleexportnamescanbeaddedtoaproduct.
Pressthe‘Add’buttontoaddexportnames.Toremoveexportnames,selecttheboxbesidethenameyouwishtoremoveandpressthe‘Remove’button.
Canthisproductbeusedasacodestock
Indicatesiftheproductcanbeusedasacodestock.
Note:Selecting‘codestock’doesnotmeantheformulationwillbeconfidential.
Iftheapplicationisforaproductmadefromacodestocksource,thecodestocksourcedetailswillbedisplayedhere.
Manufacturers tab
Toaddamanufacturer:
1. Pressthe‘Add’buttonbesidethe‘Manufacturerssection’toopenthe‘ManufacturerDetails’form.
2. Selectthelocationofthemanufacturer;either‘Australian’or‘Overseas’.
3. Selectwhattermthesearchwillbeconductedusing;the‘Name’,‘ManufacturerID’or‘LicenceID’forthemanufacturer.
4. Enterall,orpartoftheinformation,thenpressthe‘Search’button.
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NOTE:Ifnotenoughinformationisentered,anerrormessagestating“Toomanyentriesfound.Pleaserefineyoursearch”willappear.
5. Selecttherequired‘Manufacturername’fromthedropdownlist
6. Selectthe‘Manufacturerlocation’fromthedropdownlist
7. Selectthestepsperformedbythemanufacturer.Eachstepcanbeundertakenbymorethanonemanufacturer.
8. Whencomplete,pressthe‘Save’buttontoreturntothemanufacturingtab.
Products tab
Pleasenotethatsomeofthesectionslistedbelowareonlyconditionallyrequired,dependingonanumberoffactorsrelatingtoyourproduct.
Field Description
Routeofadministration Pressthe‘Add’buttontoentertheroute(s)ofadministration.Multipleroutesofadministrationcanbeaddedtoaformulationbypressing‘Save’betweeneachaddition.
DosageForm Selectthedosageformfortheformulationfromthedropdownlist.
ContainertypeContainervolumeContainerclosureContainercondition
Onlyrequiredwhentheformulationcontainsingredientswhichhavebeenrestrictedtoa‘containertype’,‘closure’or‘sizelimit’.
Informationcanbeenteredintothecorrectfieldorselectedfromadropdownlist.
MaximumsingledoseMaximumdailydose
Onlyrequiredwhenrestrictionsapply.Fieldstoselectunitsfromwilldisplayifusinganon‐divideddosageform,forexample:powder.
Minimumweightofdivideddosageform
Onlyrequiredwhenusingadivideddosageform(forexample:tablet)andtheformulationcontainsrestrictedingredients.
Ingredients
Australianapprovedterminologyshouldbeusedwhensubmittinganapplication.Approvednamesfallintothefollowingcategories:
AAN–AustralianApproved(ChemicalSubstance)Name
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ABN–AustralianBiologicalName
AFN–AustralianFoodName
AHN–AustralianHerbalName
AHS–AustralianHerbalSubstance
AIN–AustralianIngredientName
HCN–HerbalComponentName
Toaddaningredient:
1. Pressthe‘Add’buttonnexttothe‘Ingredients’sectiontoopenthe‘Ingredientdetails’form.
2. Theingredientdetailsformisdisplayedasshownbelow.Selecttheingredienttype,ingredientrole,andentertheingredientname.‘ProprietaryIngredients’canbesearchedforusingtheirIDnumber.
3. Pressthe‘Search’buttonorusethe‘Enter’keytobeginasearch.
4. Selectthecorrectingredientnamefromthedropdownlist.
5. Entertheingredientquantityandselecttheunitsfromthedropdownlist.
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Proprietary ingredients
Formulationdetailsof‘ProprietaryIngredients’arenotreleasedandusuallycontaineithermultipleexcipientingredientsorasingleactivepreparationwhichmayalsoincludeexcipientingredients.
‘ActiveProprietaryIngredients’requireingredientquantitiestobeentered.Someexcipient‘ProprietaryIngredients’suchasflavours,fragrancesandprintinginksalsorequirequantitiestobeentered,asthefollowinglimitsapplytothefinalformulation:
Flavour–5%
Fragrance–1%
PrintingInk–0.1%
Thefollowingoptionsareavailableintheingredientbox.Notethatonlythosefieldsapplicabletotheparticularingredientwillbedisplayed.
Field Description
Ingredientname Selecttheingredientfromthedropdownlist.
FormulationtypeIngredientroleIngredienttypeProprietaryingredientID
Thesefieldsareautomaticallypopulatedbasedontheingredientsselected.
Ingredientquantity Ingredientquantitiesarerequiredforallactiveingredients.
ExcipientingredientquantitiesarecurrentlynotrequiredunlesstheyareAHNsorhaverestrictions.
Entertheingredientquantityandselecttheappropriateunit.
Equivalent Therearetwoinstanceswhereequivalentsareused:
Equivalentdryorfreshherbwherethepreparationisanextract.
Whereacomponentofasubstanceisdeclaredonthelabelormandatedduetoregulatoryrequirements.
HomeopathicIngredients
Ingredientname Selecttheingredientfromthedropdownlist.
Potency Enterthepotencyofahomeopathicingredient
Labelname&potency Enterthelabelnameandpotencyvaluesofahomeopathicingredient
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HomeopathicIngredients
Diluent Pressthe‘Add’buttontoaddadiluenttotheingredient.Selectappropriatediluentsfromthedropdownlistandenterthepercentage.Multiplediluentscanbeadded.
Selectthe‘Diluentsarenotpresentinthefinalproduct’boxifapplicable.
Reference Selectthehomeopathicreferencefromthedropdownlist.
EssenceIngredients
Concentrationofmothersubstance
Applicablewhentheingredientroleis‘Essence’.Enterthequantityandselecttheunitfromthedropdownlist.
Manufacturermethod Applicablewhentheingredientroleis‘Essence’.Selectthemanufacturingmethodsfromthedropdownlist.
IngredientsofHumanorAnimalOrigin
Ingredientofhumanoranimalorigin
ApplicabletoAANorABNingredients.
Note:ApreclearancecertificateissuedbytheTGA’sScientificEvaluationBranchmayberequired.
Animalorigin Selectthecountry,orcountries,oforiginfortheingredientfromthedropdownlist.
Animaltype Selecttheanimaltheingredientisderivedfromthedropdownlist.
Animalpart Selectthepartoftheanimalfromwhichtheingredientisderivedfromthedropdownlist.
AustralianHerbalName(AHN)Ingredientsonly
Plantpart Selecttheplantpartfromthedropdownlist.
Plantpreparation Selecttheplantpreparationfromthedropdownlist.Notethatselectingadifferentplantpreparationmaycausevaluesinotherfieldstobeautomaticallyupdated.
Equivalentpreparation Selecttheappropriateequivalentpreparationfromthetogglebuttonsifrequired.
Equivalentquantity Entertheamountofequivalentpreparationtobeusedintheingredient.Selecttheunitfromthedropdownlist.
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AustralianHerbalName(AHN)Ingredientsonly
Finalpreparationratio Enterthefinalpreparationratio.Theratiowillreversedependingonthepreparationtypeselected.
Newratio Applicablewhentheingredientratiorequiresupdating.Enterthenewratiovaluethenpressthe‘Update’buttontotherightoftheratiofield.
Preparationsteps Pressthe‘Add’buttontoaddapreparationtotheingredient.Multiplepreparationstepscanbeadded.
Plantpreparation:Selecttheplantpreparationfromthedropdownlist.Thiswillautomaticallydefaulttotheplantpreparationvaluepreviouslyselectedontheparentingredientpage.
Preparationratio:Entertheratiovaluesifdifferenttotheoriginalratioenteredontheparentingredient.
Plantpreparationstep:Thisisautomaticallygeneratedbythesystem.
Solvents:Pressthe‘Add’buttontoaddasolvent.Multiplesolventscanbeadded.Selectappropriatesolventsfromthedropdownlistandenterthepercentage.
Note:Totalpercentagemustequal100%Selectthe‘Remainderwater’boxifapplicable.
Remainingrestrictedsolvent
Requiredifsolventsarerestricted.Thesolventtobeaddedmustbethesameasthoseusedinpreparationstepspreviouslycompleted.
Clickthe‘Add’buttontoadda‘Remainingrestrictedsolvent’totheingredient.Multiplesolventscanbeadded.
ResidueQuantity:Theupperlimit(maximumamount)ofsolventallowedinthespecificationsfortheingredient.
Carrier Acarrierisanexcipientingredientwhichmaybeincludedinaherbalingredient.Pressthe‘Add’buttontoaddacarriertotheingredient.Multiplecarrierscanbeadded.
Indications
Whencreatinganewgenerallisting,compositepackorcodestockyoumustselectyourindicationsfromthe‘listofpermittedindications’whichiscontainedintheTherapeuticGoods(PermissibleIndications)Determination.Formoreinformation,pleaseseethePermittedindicationsinlistedmedicineguidance.
Whencreatingamedicinekitlisting,youcanusespecificindications.
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Asasponsorofalistedmedicine,itisyourresponsibilitytoensurethatyourproductmeetsalltherequirementsforlisting,including(butnotlimitedto)thatyouholdevidenceforallindicationsmadeforyourmedicine.Similarly,youmustholdevidenceforalladvertisingclaimsyoumake,includingthepermittedindicationsforyouradvertisedmedicine.
How to remove standard and specific indications
Attheendofthe3yeartransitionforPermittedindications(6March2021),allstandardandspecificindicationsmustberemovedfromallARTGentriesforlistedmedicines,exceptmedicalkits.
Toremovea‘Standardorspecificindication’:
1. Selecttheindicationsthatyouwishtoremovefromeitherstandardorspecificindicationslist.
2. Selectthe‘Remove’button.
3. Select‘OK’andtheindicationswillberemoved.
How to add a permitted indication
FormoreinformationonPermittedIndicationsandthetermsusedinthissection,pleaseseethePermittedindicationsinlistedmedicinesguidance.
Toadda‘Permittedindication’:
1. Pressthe‘Add’button.
2. Selectthe‘Evidencetype’youholdtosupportyourindicationsusingtheradiobuttons.Theresultsreturnedwillbedifferentdependingonwhichevidencetypeyouselect.
a. For‘Scientificevidence’selectthe‘Scientific’radiobuttonandclick‘Search’.
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When‘Scientificevidence’isselected,onlyindicationswhichcanbesupportedby‘Scientific’and‘ScientificorTraditional’evidencewillbereturnedinyoursearch.
b. For‘Traditionalevidence’selectthe‘Traditional’radiobutton.A‘Contextqualifier’boxwillappear.
Youneedtoentera‘Contextqualifier’thatspecifiesthetraditionalparadigmfortheindication.Clickthedropdownarrowontherighthandsideandmakeaselectionfromthedropdownlistand‘Save’.
Thesearchresultsaredependentonyour‘ContextQualifier’selection:
Foralltraditionalindicationcontexts,noindicationswhichmustbesupportedby‘Scientific’evidencewillbedisplayed.
IfyouselecttheAyurvedicmedicineContextqualifier,onlyindicationswhichcanbesupportedby‘Ayurvedic’,‘Traditional’or‘ScientificorTraditional’evidencewillbereturned.
IfyouselecttheTraditionalChinesemedicineContextqualifier,onlyindicationswhichcanbesupportedby‘TraditionalChineseMedicine’,‘Traditional’or‘ScientificorTraditional’evidencewillbereturned.
SelectingtheTraditionalChinesemedicineContextQualifierwillalsoallowyoutoaddaTCMPatternqualifier.ThisisexplainedatStep7.
ForallothertraditionalContextqualifiers,onlyindicationswhichcanbesupportedby‘Traditional’or‘ScientificorTraditional’evidencewillbereturned.
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3. Clickthe‘Search’buttonandyouwillbetakentoanewscreentosearchforpermittedindications.
Notethepermittedindicationssearchfieldincludesanoptionto‘Showonly‘parentindications’thatrefertoadiseaseorcondition’.Thisisforusewhenyouwanttolinksymptomindicationstoadisease/condition.RefertoHowtoLinkIndications.
YoucansearchforPermittedindicationsby:
• Keywordorphrasee.g.‘health’
• Bodypart/systeme.g.‘heart’
• Codee.g.CVHEHE‐G‐MS
SelectaSearchcategory,enteryoursearchcriteriainthesecondboxandclick‘Search’.
4. Clickthedropdownarrowbesidethe‘PermittedIndication’boxtodisplaythepermittedindicationsthatmeetyoursearchcriteria.ChooseaPermittedindicationfromthedropdownmenuandclickSelect.
5. Thepermittedindicationandrelevantrequirementswillbedisplayedbelowthesearchbar.
IftheindicationhasRequirements,anacknowledgementwillalsoappear.
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At night
6. Toaddtheindication,selectOKandyouwillbetakenbacktothepreviousscreen.
NotethatbyselectingOK,youareacknowledgingthatyouhavereadandareawareoftherequirementsrelatingtotheuseoftheselectedindications.
7. Youcanchoosetoaddoptionalqualifiersfromdropdownliststoalignwiththeevidenceyouhold.Thethreeoptionalqualifiersaredescribedinthetablebelow.Notethattheoptionalqualifierscanbeselectedbeforeoraftertheindicationhasbeenchosen.
Optionalqualifiers Description
TCMpattern ThiswillonlybeavailableforselectionifaTraditionalChinesemedicineContextqualifierwasselected.
Timeofuse Specifiesthetargetpopulationforthemedicine,e.g.‘inhealthyindividuals’.
Population Indicatesthetimeoftherapeuticbenefitforthemedicine,e.g.‘afterexercise’.
Whenyouhaveselectedyouroptionalqualifiersfromthedropdownlists,select‘Save&Close’.
How to link indications
Youhavetheoptiontolinkcertainindicationstospecifythesymptomsofacondition/disease,toalignwiththeevidenceyouhold.
Parentindications(thatcanhaveotherindicationslinkedtothem)areusuallythosethatincludetheterm‘symptomsof’.Theindicationcodeofaparentindicationendsin‘‐PR’.WhenyouselectaparentindicationinELF,youwillbegiventheoptiontolinksymptomindicationstoit.Ifanindicationisselectedthatdoesnothaveacodethatendswith‘PR’thereisnotanoptiontolinkittoanotherindication.
NotethatparentindicationsandsymptomindicationscanbeincludedinyourARTGentryasstandaloneoraslinkedindications.
at night
in adults
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1. Followsteps1to2underHowtoaddapermittedindication.AtStep3yoursearchcanbefilteredtoshowonlythoseindicationsthatcanbeusedasparentindications.Checktheboxnexttothewords‘Showonly‘parentindications’thatrefertoadiseaseorcondition’.
2. SearchthelistofparentindicationsbyselectingaSearchcategory,enteringyoursearchcriteriaandclicking‘Search’.
Onlyindicationswiththeletters‘PR’attheendofthecodeappearinthelist
Choosetheindicationyouwantfromthedropdownlistandclick‘Select’.
3. Whenaparentindicationisselected,amessagewillappearundertheindicationadvisingthatifyoucanlinkasymptomindication.
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4. Tosearchforanindicationtolinktotheparentindication,selectaSearchcategory,entersearchcriteriaandclick‘Search’.Afterselectinganindicationfromthedropdownlist,click‘Select’.
Notethatthelistofindicationswillnotincludeanythathaveacodeendingin‘PR’becauseaparentindicationcannotbelinkedtoanotherparentindication.
5. Thelinkedindicationwillappearbeneaththeparentindication.Ifalinkedindicationhasarequirementthatisdifferenttotherequirementsalreadylistedfortheotherindicationschosen,itisincludedinthe‘Requirement(s)’section.Ifarequirementisthesameasonealreadylisted,itwillnotberepeatedinthelist.
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6. Youcanrepeattheabovestepstocontinueselectingindicationstolinktotheparentindicationuntilthelistiscompleted.
7. Toremovealinkedindicationfromthelist,selectthecheckboxbesidetheindicationandselect‘Remove’.Anyuniquerequirementsforthatindicationwilldisappearfromthe‘Requirement(s)’list.
Select‘OK’tofinishandyouwillreturntothepreviouswindow.
8. Theparentindicationisdisplayedinthewindow.Youmaychoosetoaddoptionalindicationqualifierstoyourparentindication.
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Notethatthesamequalifiersapplytothecompletesetofindications(i.e.theparentandlinkedindications).
9. Select‘Save&Close’tofinalisetheselection
Thesetofindicationsselectedaredisplayedintheapplicationform.TheparentindicationwillappearwithanyqualifiersselectedinStep8.Thelinkedindicationsareslightlyindented.
Removinganindicationfromyourapplication
Oneormorelinkedindicationscanberemovedfromtheapplicationbycheckingtheboxnexttothemandselecting‘Remove’.
Note:ifyouremoveaparentindicationthathasindicationslinkedtoit,thecompletesetisremoved.
Editingaparentindicationtolinkmoreindicationstoitortochangethequalifiers
Ifyouwishtoeditasetofindications,clickontheparentindication.
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Youcanchangethequalifiersforthesetinthiswindow,oryoucanselect‘Edit’tolinkmoreindicationstotheparentindication.
Linkedindicationshavethesamequalifiersastheparentindication.Ifyouclickonalinkedindicationthesamewindowopensasfortheparentindication,buttheabilitytoeditthequalifiersisdisabled.
Useofindicationsmultipletimesintheapplication
Anindicationcanbeusedmultipletimesinanapplication:
Aparentindicationcanbeaddedtotheapplicationasastand‐aloneindication,i.e.withoutlinkingotherindicationstoit.
Anindicationthatcannotbeusedasaparentindicationcouldbelinkedtomultipleparentindicationsand/orusedasastand‐aloneindication.
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Warnings
NOTE:Previouslysponsorswererequiredtomanuallyenterthewarningstatementsapplicabletoindicationsselectedandbeawareofanyotherregulatoryrequirementsassociatewithitsuse.
Allrequirements(includingrequiredlabelandwarningstatements)forpermittedindicationswillnowbepre‐populatedintotheListedMedicineApplicationFormforsponsors.SponsorsarerequiredtoacknowledgetheserequirementsbeforebeingabletovalidatetheirApplicationForm.
Toaddawarning:
1. Pressthe‘Add’buttonnextto‘Warnings’toopentheform:
2. Typeinkeywordsfromthewarningandpressthe‘Search’buttonorthe‘Enter’keytobeginthesearch
3. Selecttherequiredwarningsandpressthe‘Saveandclose’button.
NOTE:Toaddmultiplewarnings,youmaypress‘Save’andkeepthewarningboxopen,allowingtheselectedwarningtobeaddedandanewwarningsearchtobeconducted.
Subsection 26B(1) Notification Acertificateisrequiredinrelationtopatentstotheeffectthattheapplicantisnotmarketing(doesnotproposetomarket)thetherapeuticgoods,inamannerthatwouldinfringeavalidclaimofapatentinrelationtothegoods.However,patentcertificationrequirementsonlyapplywherethereisarequirementtosubmitsafetyorefficacydataofthegoodsaspartoftheprocessforapplyingforregistrationorlisting.Aslistedmedicinesdonotrequiresubmissionofsuchdata,sponsorsmustcertifythatapatentcertificateisnotrequiredatthetimeoflisting.TheSubsection26B(1)NotificationenablessponsorstonotifytheSecretarythatthecertificationrequirementsofSubsection26B(1)oftheActhavebeenmet.
Subsection28B(1)Notificationismandatoryandmustbecompletedbeforeanapplicationcanbevalidatedandsubmitted.
ToaddaSubsection26B(1)Notification:
1. Pressthe‘Add’buttonnexttotheSubsection26B(1)Notificationheading
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Answerthequestionsbyselectingeither‘Yes’or‘No’radiobuttonsforthefollowingquestions:
2. Areyourequiredtosubmitevidenceorinformationtoestablishthesafetyorefficacyofthislistingapplication?
Usually,theanswertothisquestionis‘No’.
3. Forthepurposeofsubsection26B(1)youarenotifyingtheSecretarythatacertificateundersubsection26B(1)isnotrequiredforthisapplication.
Usually,theanswertothisquestionis‘Yes’.
4. Pressthe‘SaveandClose’buttontoreturntotheApplicationform.
Other regulatory requirements tab Thissectioncontainsothergeneralinformationandregulatoryrequirementsapplicabletotheapplication.Informationcontainedunderthistabisgeneratedaftersuccessfulvalidation.
Thistabmaycontainimportantregulatoryrequirementsthatneedtobeconsideredpriortosubmission.
Other application types
Varying or changing an existing product
AllchangescanbemadetoyourproductthroughtheTGABusinessServicesPortal.Changesmadetoanexistingentrymayresultinanumberofvalidationoutcomeswithvariousfeesdependingonthesignificanceofchanges,whicharecommunicatedattimeofsuccessfulvalidationinapop‐upbox.Thesetypesofchangesare:
ARTGCorrection
Variation
Grouping
New(withanewAUSTLnumber).
Forfurtherinformationonproductchangestolistedmedicines,pleaseconsulttheGuidanceonproductchangesinELF3.
Onceyouhaveloggedin,selecttherelevantapplicationtype,forexample‘GeneralListing’fromthedropdownmenuwithin‘Applications’.
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Onthe‘Application’tabwithinthedraftapplication,pleaseselect‘ChangeaCurrentARTGentry’,andentertheAUSTLnumber.Thenclick‘Search’.Thiswillpopulateyourapplicationwithallinformationwithinthislisting.Oncethisoccurs,changesmaybemadetotheapplication.
Oncethenecessarychangeswithintheapplicationhavebeenmade,theapplicationmustbevalidated.Thiswillcomparetheinformationintheentireapplicationagainstthepreviousentry,andthesystemrulesthatreflectsregulatoryrequirements.Forexample,ingredientrequirementsoutlinedintheTherapeuticGoods(PermissibleIngredients)Determination.Thismayresultinunexpectedvalidationerrorswhichneedtobeaddressedpriortosubmittingtheapplication.
Code stock applications
Codestockapplications’arepreparedfromanexistingmedicinethathasbeenmadeavailableforuseasacodestockbythesponsor.Acodestockformulationcanbesoldtoanumberofsponsors,whothenselltheproductundertheirownbrandname.Thestockformulationisthesameineveryinstance.Theonlydifferenceisthebrand/productnameitissoldunderandtheindicationsfortherapeuticuse.Aproductcreatedfromacodestockformulationcannotbealteredapartfromtheproductname,indicationsandwarnings.
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Tocompleteanewmedicinepreparedfromacodestock:
1. FromtheTBSportal,select‘Createapplicationsandsubmissions,’thenselect‘Listedmedicines’,thenselect‘Codestock’.
2. Inthesectiontitled‘Codestocksource’onthe‘Registration’tabentertheAUSTLnumberofthecodestocksourcetobeusedandpressthe‘Search’button.IftheenteredAUSTLcanbeusedasacodestock,thefollowingmessagewillappear:
3. Pressthe‘Ok’button.Toloadthedetailsofthecodestockintotheformpressthe‘Save’buttonfromthebottommenu.
4. Completethe‘Applicationtab’asexplainedonpage13ofthisguide.
5. Completethe‘Registrationtab’,explainedonpage14,takingnoteofthe‘Codestocksource’section.
Detailsrelatingtotheformulationofthecodestockcannotbechanged.Theonlydetailswhichcanbechangedrelatetotheproductname(includingexportnames),warningsandindications.
Medicine kit applications A‘Medicinekitapplication’isusedwhenexistingmedicinesaretobesoldtogetherasapurposebuiltkit.Forthefulldefinitionofmedicinekit,refertoSection7BoftheAct.
TocompleteanewMedicineKitapplication:
1. FromtheTBSportal,select‘Createapplicationsandsubmissions,’thenselect‘Listedmedicines’,thenselect‘Medicinekit’.
2. Completethe‘Applicationtab’.
3. Entertheproductnameandexportnames,ifrequired,inthe‘Registrationtab’.Notethatthe‘Productcode’selectedwillbe‘Drugkits’.
4. Completethe‘Manufacturerstab’.Notethatyoucannotselect‘Manufactureofdosageform’withinamedicinekitapplication.
Products tab
Threetypesofmedicinescanbeaddedtoamedicinekit:exempt,listedandregisteredmedicines.
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Toaddedalistedorregisteredmedicine:
1. Pressthe‘Add’buttonfromthe‘Exempt/Listed/Registeredmedicine’section.
2. Select‘AddListed/Registeredmedicine’toopenthe‘Medicinedetails’search.
3. EntertheAUSTLorAUSTRnumberandpressthe‘Search’buttonor‘Enter’key.Ensurethatthecorrectmedicinehasappearedandclick‘Save.’
Toaddanexemptmedicine(suchasabandage):
1. Pressthe‘Add’buttonfromthe‘Exempt/Listed/Registeredmedicine’section.
2. Select‘Exemptmedicine’.
3. Enterthenameoftheexemptmedicineandpress‘Enter’orselect‘SaveandClose’toreturntotheapplication.
Toaddmultipleexemptmedicines,youmayselect‘Save’andkeepthemedicineExemptDetailsboxopen,allowingtheselectedmedicinetobeaddedandanewmedicinetobeentered.
Composite pack A‘Compositepackapplication’isusedformedicinesthataretobesoldtogetherinonepackage,wherethemedicinesareeithercombinedbeforeuseoradministeredinaparticularsequence,
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forasingletreatmentorcourseoftreatment.Forthefulldefinitionofcompositepack,refertoSection7BoftheAct.
‘Compositepackapplications’differfrom‘Generallistingapplicationsonlyinthattheyrequiretheadditionofmultipleformulationsinthesameapplicationwhereas‘Generallistingapplications’haveasingleformulation.
Tocompletea‘Compositepackapplication’:
1. FromtheTBSportal,select‘Createapplicationsandsubmissions,’thenselect‘Listedmedicines’,thenselect‘Compositepack’.
2. Completethe‘Application’,‘Registration’and‘Manufacturers’tabsasexplainedpreviously.
Products
Thistabwillallowyoutoaddmultipleformulationswhichwillmakeupthecompositepack.Aminimumoftwoformulationsarerequired.Thissectioncanbecompletedaspreviouslydescribed.Theonlydifferenceisinthe‘Componentname’,whichwillbethenameusedtodistinguisheachportionofthecompositepack.
Change multiple current listings application The‘Changemultiplelistingsapplication’allowsforthesamechangetobemadeacrossanumberofcurrentlylistedmedicines.Therefore,theinformationrequiredundereachtabvariesfromthe‘Generallistingapplication’.
Application tab
Theapplicationtabinthe‘Changemultiplelistingsapplication’requiresa‘Changemultilistingname’tobeincluded.
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Registration tab
TomakeachangetoseveralARTGlistings,entertheAUSTLnumbersoftheproductstobechanged,asshownbelow.
ToaddanAUSTL:
1. Press‘Add’,toopenthesearchfunction
2. EntertheAUSTLnumberrequiredandpress‘Search’.
3. ConfirmthatthedetailsoftherequiredAUSTLarecorrectandpress‘Save.’
Manufacturers tab Thistaballowsthefollowingchangestobemade:
Commonmanufacturingsteps.
– BasedoninformationgeneratedfromtheselectedAUSTLs,commonmanufacturingstepswillbedisplayedandcanbechanged.
Newmanufacturerscanalsobeaddedbypressingthe‘Add’buttonintheNewManufacturerssectionoftheformshownbelow.
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Validating an application Onceanapplicationhasbeencompleted,itmustbevalidatedpriortosubmissionforprocessing.Tovalidateanapplication:
1. Pressthe‘Validate’buttonwhichappearsinthelowerright‐handcorneroftheapplication.
Duringvalidation,theapplicationandallrelatedsub‐documentsarecheckedagainstthelistedmedicinebusinessrules.Ifissuesarefound,validationresultswillbedisplayedinasidebar,asshownbelow:
Hoveringthemouseoveramessagehighlightstheselectedmessage.Double‐clickthehighlightedvalidationmessagetoopenthesectionoftheformthevalidationmessagerelatestoandmaketherequiredcorrections.
Onceissueshavebeencorrected,pressthe‘Validate’buttonagain.Ifnomoreissuesarise,asuccessfulvalidationmessagewillbedisplayedasshownbelow:
Thismessageincludesthe‘Applicationtype’andassociated‘Submissioncost’.Pressthe‘Ok’buttontoreviewthe‘Otherregulatoryrequirements’.
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Oncethe‘Otherregulatoryrequirements’havebeenreviewed,pressthe‘Proceedtosubmission’button.Ifyoudonotwishtosubmittheapplicationstraightawaypress‘Save’andtheapplicationwillremaininthe‘drafts’areaoftheTBSBusinessportal.
Note:Iftheapplicationevervalidatesinanunexpectedmanner,pleasecontactComplementaryMedicinesimmediately,anddonotsubmittheapplication.Pleasecarefullyreviewallinformationwithintheapplication,includingpop‐upboxes,priortoproceeding.
NOTE:ApplicationsareNOTsubmittedautomaticallyaftersuccessfulvalidation.
Submission Pressingthe‘Proceedtosubmission’buttonfromtheapplicationformwilltakeyoutothesubmissionsareaoftheportal,asshownbelow:
Eligibleapplicationsmusthavesuccessfullypassedvalidationinordertobeavailableforsubmission.Applicationsavailableforsubmissionaredisplayedincludingtheirproductname,applicationID,date/timeofvalidation,applicationtypeandassociatedfee.
SubmissionscanalsobemadefromtheTBSportalunderthe‘Listedmedicines>Createapplicationsandsubmissions>Submissionslink.
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Tosubmityourapplications:
1. Selectthecheckboxnexttotheapplicationyouwishtosubmit.Thiswillopenthe‘StatutoryDeclaration’asshownbelow:
2. ReadtheStatutoryDeclaration.Thenpressthe‘Agree’or‘Disagree’button.
Note:byclickingon‘Agree’,youdeclarethattheinformationgivenintheapplicationthestatementsmadeinthedeclarationarecurrentandcorrect.
3. Onceyouhaveagreed,theselectedapplicationwillbehighlighted.Repeatsteps1and2toaddsubsequentapplicationstoyoursubmission.Allselectedapplicationswillbesubmittedinasinglesubmission.
4. Eachoftheapplicationsselectedforsubmissionwilldisplay‘Yes’inthesubmitcolumnunder‘Eligibleapplications’asshownbelow:
5. Pressthe‘Submit’buttoninthebottomrighthandcorner.Successfulsubmissionwilltakethesubmittertothe‘Notificationpage’.
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6. Pressthe‘Printinvoice’buttoninthebottomrighthandcornertoprintaninvoiceforthissubmissionasshownbelow.
Trouble shooting in the TGA Business Services Portal Theonlinelistedmedicineapplicationandsubmissionportalsuccessfullyprocessesalargenumberofapplicationseachyear,however,occasionallytherearesystemerrorsthatmayoccurfromtimetotime.
Ifanapplicationisnotbehavinginamanneryouexpect(forexample,avariationapplicationgeneratesanewAUSTL),pleaseDONOTsubmittheapplication.Instead,usethistroubleshootingguidebelowtoinvestigatetheissues.
Ifyouareunabletorectifytheissue,contactcomplementary.medicines@health.gov.au.Inyourcorrespondencepleaseincludethefollowing:
applicationID
screenshotofthevalidationmessages
detailsofthechange(s)required.
Common IT issues
Issue Suggestion
Whenvalidating,thereisaninstantvalidationerror.
Stopthevalidationprocessandre‐validate
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Issue Suggestion
Thesystemisrespondingslowlyorajumbledscreenhasappeared.
Clearthecomputercache.
InternetExplorer:PressCTRL‐SHIFTandclickontherefreshbuttonintheaddressbaratthesametime
Firefox:PressShiftandclickontherefreshbuttonintheaddressbaratthesametime
Yourapplicationfailsvalidation. ReadValidationerrormessagecarefullyandcorrecttheapplicationasperinstructionsintheValidationmessage.
Doubleclickonthevalidationerrortobedirectedtothefieldthatisaffected.
Youmayneedtochecktherequirementsiftheerrorisunexpected,forexamplethePermissibleIngredientsDetermination.
Thefollowingsystemerrormessageappears–‘www.ebs.tga.gov.ausays:Anerroroccurredwhileupdatingsomeofthepage...’
Tryre‐validatingtheapplicationuntilthemessagedisappears.IfnotcontacttheTGAviatheaboveemail.
Whenvalidatinganapplicationthefollowingerrormessageappearsstating‘WarningX’required,eventhoughithasbeenaddedtotheapplication.
Delete‘WarningX’,saveandvalidatetheapplication.Re‐add‘WarningX’,saveandvalidatetheapplication
YoureceiveanautomatedemailwithanewAUSTLbuttheAUSTLdoesnotappearontheRegister.
Wait24‐48hoursfornewAUSTLnumbertoappearontheRegister.Afterthistime,[email protected]
Thevalidationmessageappears–ManufacturerXnotvalidfordosageform.
TheproductdosageformmustbeanexactmatchwiththeManufacturer’slicenceorclearanceorbecoveredbyadosageformgroup.
Forexample,tabletfilm‐coatediscoveredbythedosageformgroupSolidUnitDosageForms–Tablets.
ForadditionalinformationrefertoTBScodetables
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Issue Suggestion
YourvariationapplicationgeneratedanewAUSTLnumber.
IntheApplicationtabcheckthattheradiobutton‘ChangeacurrentARTGEntry’beenselected&theAUSTLnumberentered.Selectthe‘Search’buttontopre‐populatetheapplication.
Ifyouhavenotchangedanythingitwillautomaticallyvalidateasa‘New’application.
ChecktheGuidanceonproductchangestoensurethechangesyouhavemadedonotwarranta‘New’AUSTL.
IfyoumaketwoormoreGroupingtypechangesintheoneapplicationitislikelythata‘New’AUSTLwillbegenerated.
ForadditionalinformationrefertoGuidanceonProductChanges
Yourapplicationhasvalidatedsuccessfullybutwhenyouclickon‘ProceedtoSubmission’–the‘eligibleapplication’fieldisblank.
Ensurethatthecorrectbillingaddressandsponsornamehasbeenselected
Youareunabletovarya‘CodeStock’listing. TherearerestrictionsregardingvariationstoCodeStockparentsandchildren.ContactComplementary.medicines@health.gov.au.
Yourapplicationdoesnotappearinthesubmissionwindow.
AfterproceedingtoSubmission,ifawindowdoesnotappearadvisingyouofthecostandtypeofapplication,yourapplicationhasnotbeensubmittedcorrectly.Youshouldattempttore‐submit.
Yourdraftapplicationhasdisappearedfromthesystem.
Unediteddraftapplicationwillremaininthesystemfor365days.Thesystemwillautomaticallydeleteitafterthistime.
Topreventthis,openthedraftandselectsave.
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Versionhistory
Version Descriptionofchange Author Effectivedate
V1.0 Originalpublication Section/Office XX/XX/XXXX
V2.0 Updatedpublication ComplementaryandOTCMedicinesBranch
March2018
V3. Updatedtoincludeguidanceonlinkingpermittedindications
ComplementaryandOTCMedicinesBranch
June2018
Therapeutic Goods Administration
POBox100WodenACT2606AustraliaEmail:[email protected]:1800020653Fax:0262031605
https://www.tga.gov.au
Reference/Publication#